Cc that unit has a F2E2 error code. Confirmed when i arrived unit was flashing F2E2 No response from UI. Replaced UI and harness tested unit and erased the last error code stored. Opt test ok.

"Replaced latch, ran diagnostics and calibration. Op test ok."

"Customer had POP 12/6/21. Customer complaint, unit would not turn on. Ran diagnostics, no error codes. All components working correctly. Ran a normal cycle, unit coming on every time. Might be user error. Showed customer all options working correctly. Unit is good. Op test ok."

Cc that the unit was spinning all crazy and that it was doing the spin or rinse many times they had to reboot unit to get it to work but last time it was use it did not finish the cycle. Ran diag found F0E5 off balance load detected. Unit was off balance when arrived. Adjusted legs so unit does not rock back and forward. Ran auto test and calibration. Op test okAdvice cust to use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load.

"Replaced pump and water valve. Started unit , inspected for any leaks, had none. Drained unit and restarted the cycle. Op test ok"