"Installed left and right duct , and replaced thermistor. Took oanle of freezer and evaporator is at -10*. Freezer is working properly, advise cust to allow 24 hours for refrigerator to reach temps.Called whirlpool tech line spoke with Adrian he said if those 2 parts where missing is not going to cool properly. Those where install today. Have cust monitor. ; schdld next appmnt for 11/16 THU !"

"Cc unit only made a few ice cubesRan ice maker cycle test, ice maker indexed, but did not fill with water. Found water supply valve closed under sink. Opened and reran ice maker cycle test. Ice maker indexed and filled with water. Op test good."

"Cc: leaking, not drainingFound standing water in unit and under unit. Removed water under unit. Canceled cycled, unit drained. Ran test cycle. Unit starts and fills, washes and drains. Could not duplicate leak. Unit functioning as designed. Op test ok"

"Installed control box and ice maker. Manually cycled ice maker. Unit indexed, filled with water and stopped for freeze. Op test good."

"Cc of unit still not cooling. Found unit on defrost, called bj, no cost to cust, ordering air ducts. They are missing, also ordering thermistor. Office will contact once they have eta o the part; ordrng 1 2259465 (Left) and 1 2259464 (Right) and 1 WP2188820 (Themristor)"