"Cc unit locks, goes to sense but just clicksRan diagnostics, found codes f7e6 for motor fault, and f7e5 for shifter fault. Found shift is stuck in position, unable to shift to spin. While inspecting shifter, found the gearcase is also leaking oil. Advised customer on situation, looking at a shifter and gearcase replacement. Customer not repairing."

Cc: leaking. Found unit leaking from dispenser. Found dispenser has excessive detergent in it and not siphoning water. Showed customer. Advised customer to keep dispenser cleaned. Op test ok

Cc: stopped working. Found no power to outlet. Checked breaker box. Did not see any tripped breakers. Need electrician

"Installed new control, op test good, customer threw core box away, took part in case we can send it back anyways"

"Customer complaint that sometimes unit heats and sometimes turntable does not work and sometimes fan comes on, heated a cup of water, unit heated, turntable working, repeated several times with same results, customer was able to make turntable not work, preformed factory reset, customer still got turntable to not run, unit needs new control; ordrng 1 W11752393 (Cntrl)"