"Cc questions about hot and cold water, customer was asking about hot water entering when selecting cold. Then ran diagnostics and found that the cold/hot water was reversed since installed. Correct tested. Good. Unit working properly. Op Test Ok."

"Replaced door, trim, knobs, nameplate, bracket kit. Tested. Unit is working and functioning properly. Nothing is wrong with unit. Op Test Ok."

"Pump need to be replace and shocks giving estimate customer with not fix ; ordrng 4 W11415987 (Shock absorbers)s and 1 WPW10605427 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Cc still had concerns with vibration, shaking. No error codes went through a drain/spin. All shaking/vibration is normal. Nothing out of the ordinary. All shocks test good, since shock absorbers and drum was just replaced. Advised to not overload, use the correct cycles and change spin speed if needed. Still advised anti vibration pads for customer to get and put on if needed. Unit is good. Op Test Ok."

"Cc smelling gas from oven while in use, customer saying bake electrode will constantly go off and on repeatedly as off its trying to light but will not. Will repeatedly spark without lighting. Weak electrode, started to curve away from burner. Repeated sparking. Will need Spark Module and Electrode. Customer does not want repair done. Do not order parts. ; ordrng 1 WPW10511278 (Spark module) and 1 WP9758079 (Electrode, bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"