"Customer complaint that frame is damaged, confirmed, called whirlpool techline spoke to Evan, unit is not repairable"

"Customer complaint that unit is not drying properly, started normal dry cycle, unit is heating, unit is operating as designed"

"Customer complaint that vent cover is crooked and drywall at the top doesnt look good, unit itself is mounted too low for chimney to sit properly, all screws are in, unit is mounted correctly, unit is operating as designed, advised customer that they need to have the builder correct the hood height so that chimney sits correctly"

"Customer complaint that unit is not making ice, confirmed, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11224256 (Cntrl)"

Cc: not making iceFound error code e5(ice maker mold thermistor bad). Needs ice maker. Replaced ice maker. Ran ice maker cycle and fill. Ice maker cycled and filled. Op test ok; used 1 W11294907 () from stock