Appliance Repair in Elyria, Ohio
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for Elyria, OH
Great, professional service!
Jason - Elyria, OH
Great Service. Very informative.
Joe - Elyria, OH
Gabriel did a great job.
Robert - Elyria, OH
Very professional service from the start. Dave was right on time too
Cindy - Elyria, OH
David was very nice and very knowledgeable! He was very patient also explaining to me what he was doing to repair my fridge.
Linda - Elyria, OH
Perfect service. Repair person arrived on schedule. Repair made quickly
Richard - Elyria, OH
Always good work.
Eduardo - Elyria, OH
good guy awesome service !!
Debra - Elyria, OH
Mr. Daniel Sullivan
Daniel - Elyria, OH
David R. was courteous and professional, a pleasant experience from beginning to end. Thank you for your service, we will use Freds again if ever needed.
Donald - Elyria, OH
Mac is very polite and professional. Diagnoses the problem and is able to fix it promptly. Good repairman.
Great Service, Customer Service Fantastic !! Techs were Great..
EthelScott - Elyria, OH
Jennifer - Elyria, OH
Very knowledgeable and friendly.
Kim - Elyria, OH
Lynne - Elyria, OH
Technicians were right on time, knowledge, and fast. The final price was a bit higher than I expected
Response from Fred's Appliance Service:
Hi Lynne, Thank you for taking the time to submit your survey. We are happy to hear that we arrived on time with knowledgeable technicians and didn't take up too much of your time. We know how inconvenient it can be to have an appliance break down so we do our best to get the problem fixed as soon as possible! Have a great weekend! The Fred's Team
Frig and microwave
Todd - Elyria, OH
Great service; would definitely use again.
REFRIGERATOR GE GTS16GSHJRSS CC that there is a loud noise when running. Found the evap fan blade was push in to far. Adjusted the fan blade.
DRYER HOTPOINT HTDX100ED4WW "Found timer knob cracked, cannot grab on to timer. Ordering timer Knob. Customer to put on themself, no return date.; ordrng 1 WE1M652 (timer knob 9.69), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER AMANA NTW4516FW2 "Cc that in heavy or bulky cycle, unit is making a ticking noise when letting water into unit. No error codes. Spin basket and is moving freely nothing binding. Ran service mode. Everything test fine. Looked underneath unit, everything looks good. Ran a calibration and another service mode, started neared weird noise like it was electrical. Look at error code again and now showing shifter fault. Replaced actuator from t/s. Tested, no noise. Op test ok.*** if customer is hearing any more noise. Advised her to try to record the noise.; used 1 W10913953 (ACTUATOR) from stock"
WASHER WHIRLPOOL WTW4816FW2 "Cold water valve cracked off. Replaced valve from t/s. Tested, op test ok; used 1 W11210459 (VALVE) from stock"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced valve And icemaker, tested ice maker and cycled, called for water. Op test ok."
WASHER GE GTW460ASJ7WW "Replace latch and harness and update module ran normal cycle it stops mid cycle the side to check underneath washer machine one more time and did not see oil leaking also spin basket and no signs of loud noise occurs ran diagnostics no error code got back underneath took cover off found lots of oil in cover ,motor ,clutch ,belt,pulley,shifter don’t understand why transmission was not sounding loud when I spin it never ran this issue before I add it a drain pump I’m letting senior technician bj or Shawn the side that if gearcase or motor when bad can that cause to not go into drain and spin anyway pls schedule customer last of the day if the parts arrive on Friday ; ordrng 1 WH01X24697 (BELT ) and 1 WH05X24185 (CLUTCH ) and 1 WH05X25036 (SHIFTER ) and 1 WH23X27574 (DRAIN PUMP ) and 1 WH38X27335 (TRANS) and 1 WH49X25376 (1/3 hp motor and nut) and 1 WH49X25379 (PULLEY NUT)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Front dispenser is working. Ice maker tried calling for water but nothing came. Line is not frozen. Found water valve to ice-maker open. Ordering valve and icemaker.; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
REFRIGERATOR WHIRLPOOL ED2FHAXSB03 Replace parts opt test ok
WASHER GE GTW460ASJ7WW "There is a updated module for this issue customer is having that I miss diagnose,I call customer and let him know that I will reschedule him for last call of the day on Wednesday,ordering updates module ; ordrng 1 WH98R23015001"
WASHER MAYTAG MVWX500XW0 "Found cam loose. Tightened and tested out and calibrated. Also ran normal wash cycle with clothes in unit. Tested good, went into wash cycle and no noise. Op test ok."
DISHWASHER KITCHENAID KDTM354DSS5 See other techs pvr
DISHWASHER KITCHENAID KDTM354DSS5 Replaced the tub. The model and serial are in a Freds leave behind. Started cycle. Optest ok.
WASHER MAYTAG MVWB865GW0 "Replace gearcase ,ran calibration and auto test pass opt test ok"
WASHER MAYTAG MVWB835DW4 "No error code found,ran calibration,and auto test all pass also ran normal cycle and pass show customer is working,opt test ok"
DISHWASHER KITCHENAID KDTM354DSS5 Called customer and explained second tech is needed to help for training purposes. Customer was ok with rescheduling.**** Second tech needed.; schdld next appmnt for 4/5 FRI 8-11
REFRIGERATOR WHIRLPOOL ED2FHAXSB03 "So plumber came to there house and fix water pressure,but still not having strong pressure water coming out when dispensing water take long time to fill the cup ordering filter handler and valve ; ordrng 1 W10822681 (valve-inlt) and 1 WPW10121138 (housing)"
WASHER GE GTW460ASJ7WW Found error code 24 and 23 lid critical fault ordering latch and harness ; ordrng 1 WH01X27954 (LID SWITCH) and 1 WH19X24141 (HARNESS )
WASHER MAYTAG MVWB865GW0 "Gearcase sound loud on spin customer need gearcase ,ordering ; ordrng 1 W10811956 (drum assy)"
WASHER WHIRLPOOL WTW8500DC2 "Found error code over suds,and off balance load,lid switch was good ran calibration and auto test pass found water line reverse when asking for cold water it was coming out hot customer corrected hoses opt test ok"
WASHER MAYTAG MVWX500XW0 "Replaced all parts, tested, calibrated, op test ok."
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced parts, tested. Give 24 hours to return to normal setting. Op test ok."
RANGE WHIRLPOOL WFG525S0HV0 Replaced panel. Op test ok.
WASHER MAYTAG MVWX655DW0 "Replaced parts, tested, calibrated. Op test ok."
WASHER WHIRLPOOL WTW5000DW1 "Found error f5e1 lid fault,replace from truck stock ,opt test ok ; used 1 W11307244 (LATCH ) from stock"
WASHER MAYTAG MHW3505FW Bellow was not ripped ran rapid cycle when filling dispenser notice water pressure was strong going in to dispenser making it to leak lots of water pause unit quickly turn main valve low on hot and cold then ran rapid cycle again and there was no leaking no more from dispenser also did it when customer was watching explain customer they need a plumber .opt test ok