Appliance Repair in Elyria, Ohio
for Elyria, OH
Service on 8-16-2017
LINDA - Elyria, OH
very polite and willing to answer any questions we had.
CYNTHIA - Elyria, OH
JUDD - Elyria, OH
WILLIAM - Elyria, OH
Wonderful timely service. Very polite and knowledgeable.
CAITLYN - Elyria, OH
Great service but wish they carried parts with them instead of having to come back another day after they order parts.
KSSS42QDX05 KITCHENAID REFRIGERATOR Drip from dispenser, checked all fittings and lines, no signs of air getting in, believe there may be some debris in the valve, checked for valve to quote, no longer available, not available anywhere, leaving ticket open for office to research part, customer would really like to change valve if we can get it;
AGR6303MFW0 AMANA RANGE , Replaced valve, tested by lighting all surface burners, bake, and broil, all lit fine, op test ok.; Job Cmpltd,
RED4516FW0 ROPER DRYER Found heater housing had been unsecured, was vibrating against rear bulkhead, corrected, op test ok.; Job Cmpltd,
MHW3505FW0 MAYTAG WASHER Replaced main control, was able to power up and start a cycle, op test ok.; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.