"When arrived cust said that they tried to call, they called at 7 am. Explain office opens at 7:30. She said that unit is working right now. It was not heating but now is working. Op test ok"

Cc that the unit is. It finishing the spin cycle. That unit starts shaking. Started r air and spin cycle. Pass. Tested dampers. Pass. Tilted unit to verify components. Pass. Showed cust that you can pause unit to rearrange clothes. Also ran diag found error code F0E9 off balance paused. Unit is working as designed at this point. Op test ok; saved tckt

"Replaced heater. Ran unit, no leaks. Op test ok"

Replace valve but still no cold water pressure going to unit disconnect hose use bucket and find out house valve does not have enough pressure need plumber

"Found pulley squeaking replace from t/s opt test ok ; used 1 279640 (Pulley), and 1 SENIORDISCOUNT (senior discount) from stock"