Error 28 mcu ccu communication error Ran several diagnostics could not duplicate Possible failing control part is NLa Reset and advised to watch ; ordrng 1 W10525374 (cntrl-elec) and 1 W10384849 (cntrl-elec)

Cc: noiseCustomer stated the noise is intermittent. Unit running whole time no abnormal noises. Customer showed video of noise unable to determine noise from video. Added insulation around cap tube. Could not duplicate issue. Op test ok

"Customer complaint that unit is not dispensing water , confirmed, found water reservoir frozen, customer thawed, water dispenser is working, advised customer to increase temperature in fresh food section, if problem continues customer will need new control"

"Installed new capacitor and harness, op test good"

"Customer complaint of grinding noise, compressor and condenser fan are running, evaporator fan is running, no unusual noises heard, noise is refrigerant running through the lines, unit is operating as designed"