"Wrong part was sent for lower spray arm, uploaded quick pic of part and took with me. Replaced upper spray arm, and ordered replacement lower spray arm. Customer will install when it arrives.; ordrng 1 Wpw10491331 (Lower spray arm)"

"Cc time/date still resetting and screen burn in Called WPL, Boyd, suggested to replace harness, possibly ACU for continued communication issues. Harness not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11261165 (Control-elec) and 1 W11555848 (Harness) and 1 W11356990 (Harness)"

"Cc unit not working after cycle, no fillingRan diagnostics, found code f8e1 for low/no fill. Found drain hose laying on floor now, hose bracket is missing. Customer stated RaC had to come out and hook up her machine and it didnt work after. Found unit is not her unit, its the loner unit they had put in place. RaC took her unit. Customer is calling RaC to have them reinstall her unit."

"Cc not cleaning dishes, confirmed cc. Monitored unit through viewing door, noticed spray arms where not spinning. Removed arms and examined, found most of the ports to clogged. Ordered new spray arms, follow up scheduled for 4/14; ordrng 1 WPW10491331 (Lower spray arm) and 1 WPW10498900 (Upper spray arm)"

Replaced the switches and knobs. Tested. Opt test ok.