Appliance Repair Gates Mills Ohio

Fred's Appliance Service Rated 4.7 out of 5 stars based on 42 customer reviews

We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KMCS3022GBS3
Near Gates Mills, OH 44040
Brian M
Job Details: 10/10/2024
Cx unit powered off Unit is a countertop microwave and not serviceable Found unit to have a manufacturer replacement warranty customer to reach out to kitchenaid
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Gates Mills, OH 44040
Joe O
Job Details: 10/08/2024
Installed gasket. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Gates Mills, OH 44040
Joe O
Job Details: 10/02/2024
"Cc: freezing items in ff section, condensation build up in ff section. Found temps in ff section at 39-44 degrees. Unit way over stocked. Found ff gasket not seated properly, and small tear in gasket. Found no room for air to circulate in unit. Freezer or fridge. Advised customer on loading. Needs gasket. ; ordrng 1 W11240749 (gasket-dor)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD2A
Near Gates Mills, OH 44040
Brian M
Job Details: 10/01/2024
Cx of smell and Water at bottom under filter Water under filter area is normal As far as the smell customer needs to do a dishwasher clean cycle Ran test cycle to verify functionality Unit is operating as design
We serviced a
WHIRLPOOL WASHER
Model WFW97HEDW0
Near Gates Mills, OH 44040
Brian M
Job Details: 09/04/2024
"Cx unit giving errorsFound log drain and and communication errors Can not duplicate communication issue Ran test cycle found drain pump extremely loud And tub has a ton of bounce Recommend suspension struts and drain pump Not repairing at this time ; ordrng 1 WPW10605427 (pump-water) and 2 W11415987 (Strut)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
Looniemom
Gates Mills, Ohio
10/12/2024
Overall Experience
Gates Mills, Ohio
10/09/2024
Joe was very kind, considerate and helpful.
Overall Experience
Donna
Gates Mills, Ohio
09/01/2024
Overall Experience
Stephen Dominish
Gates Mills, Ohio
07/27/2024
Hard to give a good review. Fred’s has been out 4X to fix our washing machine and I have really lost confidence in the company since we are replacing parts that have already been replaced in previous visits. I have no confidence we won’t be making another service call soon which is unfortunate. Hard to recommend Fred’s to anyone at this point, hoping we come up with a reason to recommend in the future…
Hi Stephen, Thanks for your feedback. We're really sorry about the repeated issues with your washing machine. We understand your frustration and are looking into this to ensure it gets resolved properly. We appreciate your patience and hope to earn back your confidence. Feel free to contact our team 888-453-7337 if you have any questions. Thank you! The Fred's Team
Overall Experience
Gates Mills, Ohio
06/14/2024
He was very pleasant and explained everything to me! Very professional!
Overall Experience