Appliance Repair Gates Mills Ohio

Fred's Appliance Service Rated 4.8 out of 5 stars based on 35 customer reviews

We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS11
Near Gates Mills, OH 44040
Bill
Job Details: 12/07/2023
Cc exploded a cup of soup but soup was cold. Could not confirm tested with a mug of water. Opt test good.
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Gates Mills, OH 44040
Corina B
Job Details: 10/13/2023
CC that there is a squealing noise. Confirmed. Found the idler pulley seized. Replaced the dryer repair kit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW88HEAC0
Near Gates Mills, OH 44040
Joe O
Job Details: 09/22/2023
"Cc: not powering onFound control receiving proper power. Found control is putting out 5v but 12v is missing. Needs controlPart shows out of stock. Office to reschedule; ordrng 1 W10422888 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Gates Mills, OH 44040
Joe O
Job Details: 09/13/2023
"Cc: intermittently not spinning clothes outFound error code f5e3(unlock failure) f0e1(load in during clean washer cycle). Ran diagnostics test cycle. Unit filling, washing draining and spinning. Ran water test. Hot and cold correct. Ran drain and spin, high speed. Found unit very well balanced. Advised customer on potential off balance load. Could not duplicate issue at this time. Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Gates Mills, OH 44040
Joe O
Job Details: 09/05/2023
"Cc: door reversal, and shelfs warpedFound 2 shelves warped. Needs shelvesCustomer to install shelves; ordrng 2 W11397871 (Shelf)s"
Surovios
Gates Mills, Ohio
09/06/2023
Thoroughly explained in detail the issue and helped us better understand to determine whether or not needing to replace the appliance or just the required mechanism. Excellent service & commitment to quality.
Overall Experience
Gates Mills, Ohio
08/17/2023
Joe was thorough, organized and knowledgeable,Also polite.
Overall Experience
Noelle
Gates Mills, Ohio
08/16/2023
Corinne was excellent and loved being able to track the arrival
Overall Experience
Epstein
Gates Mills, Ohio
06/30/2023
Service was very professional! It is apparent that your company does not stock parts on the trucks. Would gave given 5 stars if parts were on truck.
Hi Martin, Thanks for sharing your review with us! We agree that having the parts needed on the truck is the best-case scenario as it saves both our customers and us a trip out. While we do carry the most commonly used parts, we drive smaller, fuel-efficient trucks so we are limited on what we can carry. We are so happy to hear that Jo was professional and provided such great service! Thank you! The Fred's Team
Overall Experience
Gates Mills, Ohio
05/31/2023
Overall Experience