Appliance Repair in Geneva, Ohio
for Geneva, OH
Prompt, Courteous Service
Sandy - Geneva, OH
The repairman came on time & was very knowledgeable. He checked the fridge thoroughly to determine what was wrong. Then he got it working fine again. He was very courteous & answered all my questions.
GOOD SERVICE, PERSONABLE AND RESPECTFUL
Joshua - Geneva, OH
Excellent service, knowledgeable technician
Terry - Geneva, OH
Friendly and knowledgeable
Julie - Geneva, OH
Fred's provided us with quick scheduling and ease of scheduling. Reasonable price and Arthur was friendly and knowledgeable.
theresa - Geneva, OH
Corina was awesome she fix our frig and gave me tips about my other appliances.
RANGE WHIRLPOOL WEE745H0FS1 I started both front burners with pans half full of water and brought them to a slow boil then i put lids on and turned to low. Called techline JK. File number techline advised customer to possibly use a netted grease shield to release some heat when simmering. Got pot to a rolling boil then release some heat by lifting lid and putting on low unit quit boiling Customer very unhappy with how burners react from boil to simmer with the lid on. With lid off it works Customer never had to release heat before on any other stove and feels it is defective.
DISHWASHER WHIRLPOOL WDT790SLYM3 Found dispenser door opens each time. Customer concerned with dispenser still having soap in it at the end of the cycle. Advised customer not to fill both sides of dispenser only filling large side half full. Also advised customer to run water at her sink before starting dishwasher to use the hottest water possible to do her dishes and dissolve detergent. Ran a cup test. Unit passed. Also advised cust to use a dishwasher cleaner like jet dry or finish to get better results
WASHER MAYTAG LBR4232DW0 Found unit needs drain pump and lid switch est = labor. 18.99 shipp. email@example.com. And firstname.lastname@example.org. And email@example.com.. Cust paid service call already and will call back if repair is wanted
REFRIGERATOR ELECTROLUX EW23BC85KSS Replaced main bd and icemaker. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.