Appliance Repair in Geneva, Ohio
for Geneva, OH
connie - Geneva, OH
A bit PRICEY! He was here less than 20 minutes and servicing was over $300! TOO PRICEY!
Response from Fred's Appliance Service:
Hello Connie! Thank you for your note. We know sometimes prices are high. These is in direct result of the cost of parts. We do not set the pricing on parts. These prices are set by the manufacturer. I wish we had better control over cost of parts. Thanks for your note! -The Fred's Team. (PS--you may want to contact Maytag directly at 800-253-1301 to voice your concern. They do listen to their customers)
thomas - Geneva, OH
thomas - Geneva, OH
Good advice goven
Geat Service - Pleasant technician - Very knowledgeable
TERRY - Geneva, OH
Very happy with the service provided by Fred's appliance.
THOMAS - Geneva, OH
the service people were very good. the parts came in super fast. appt. times were well kept. we still need to run it in a full cycle for a final test.
FRIGIDAIRE WASHER FAFW3511KR0 Found cold water side of water valve plugged. Needs water valve. ; ordrng 1 134371220 (valve,dispenser), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 2/28 WED !,
MFF2258VEW6 maytag refrigerator Icemaker was not working the heating elements is not working icemaker was jamming. I installed truck stuck the unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock,
KITCHENAID DISHWASHER KUDS01FLSS6 Unit clean light Flashing 7times. Meaning heat not detected in several loads Door latch not latching properly and needs replaced.Also top pray arm missing and needs replaced Main control not sending power to heater Heater checks good. parts needed are 1 8193504. And 1 8193830 and 1 8574157. And 2 wp8269209. And 1 wp8564543. Est = 346.21 parts. 89.95 sc 140.00 labor. Total est =615.05. Customer does NOT want repaired.; Cllctd $96.02 CC Ref # 992146257, Job Cmpltd,
WRS571CIDM02 whirlpool refrigerator The dampener control motor is making a very loud rattling noise as it operates needs replaced. ; ordrng 1 W11164593 (DIFFUSER
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.