Appliance Repair in Geneva, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Geneva, OH
Great Service, Awesome Price!
David - Geneva, OH
Megan - Geneva, OH
He did a great job, figured it out and came to fix it as soon as the parts were here. Definitely happy
Lucky - Geneva, OH
Was only a reset button quick fix
George - Geneva, OH
My original Amana fridge served me well for many years. But original companies have merged etc. My Maytag washer/dryers are 25 years old. 2 repairs. 2 repairs on the same fridge 1 year old. No complaints about service from Fred's but the current state of products is sad.
Response from Fred's Appliance Service:
Hi George! Thanks for dropping us a line. We are sorry to hear that the issue is still not resolved with your refrigerator. However, we are happy that you were satisfied with our service. These unexpected issues are never fun. If you have any questions about your visit we are here to help. Feel free to contact us directly at 888-45-FREDS. Thanks George and have a good day! -The Fred's Team
Roger - Geneva, OH
Response from Fred's Appliance Service:
Hi Robert, Thank you for taking the time to submit your review. We are sorry to hear that you did not receive 5 star service! We have a make-it-right policy and would appreciate the opportunity to do just that: make it right! Please feel free to email or call us (firstname.lastname@example.org or 1-888-45-FREDS) to let us know if there is anything we can do to change your rating to 5 stars. Thank you, The Fred's Team
Steve - Geneva, OH
good repair and explainations to questions asked
George - Geneva, OH
Two different technicians to complete job, both friendly and professional.
Easy and Professional!
Ryan - Geneva, OH
Very receptive company. Appointment setting/confirmation was easy and thorough. The tech was punctual, friendly, helpful!
Donna - Geneva, OH
He was thorough and honest. Arrived in a timely manner
Crate service on time very pleasant man
Joann - Geneva, OH
Service person was very knowledgeable, explained the problem to me. Polite.
Roselie - Geneva, OH
I appreciated to information on your service person by email before he came. Let me feel safer letting him I. My home.
Chris - Geneva, OH
Friendly quick service
Kelly - Geneva, OH
I don’t know the pricing as it was warranty work covered by KitchenAid. On my original appointment day my service was canceled due to several technicians calling off sick (flu season) but they were able to reschedule for the next morning first apt.
Denise - Geneva, OH
Lisa - Geneva, OH
Janis - Geneva, OH
Eloise - Geneva, OH
It was great, very polite and informative and spoke clearly to the lady whose refrigerator he looked at
Great service! Respond time Great!
Shelly - Geneva, OH
Bobbi - Geneva, OH
I will call your company for any future problems and recommend you to family and friends
John - Geneva, OH
Amazing customer service
Mike - Geneva, OH
After replacing the motor (which wasn’t cheap) the control board went bad. The new control board combined with the new motor would have cost us more than a new dish washer, but they refunded us 100% of our money including the service fee so we could just go buy a new dish washer! I didn’t ask for this, He offered it!
Kim - Geneva, OH
Kent - Geneva, OH
Techs superior but . . .
Harriette - Geneva, OH
I was extremely pleased with all the techs who were here. Dan is still superior! However, I am totally frustrated by the trend in all repair institutions (that derives from the overwhelming choices offered to our society) that requires parts be ordered from a third party after the tech is here for analysis.This then requires another service scheduling. This meant we usually had to wait another week before getting on the schedule. I wonder if it is possible to put a tentative return appointment when making the analysis appointment. It could be cancelled almost immediately if analysis showed no part needed or problem lies in some universal part that could be stocked. All of this feeds into the lower convenience rating that would be higher if referring to the time frame for the actual service call. I also wonder if the vast choices for everything from salsa variety to presidential candidates is just making life more difficult and basically signals that we are all just made to think that the world should cater to our every whim but that’s a lecture for another day!🤔🤔
Andrea - Geneva, OH
DISHWASHER MAYTAG 665.13109K902 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
WASHER KENMORE 110-20022013 Lock failed installed new part unit tested good ; used 1 W10404050 (LATCH) from stock
REFRIGERATOR GE TFX25ZPBBAA The unit is not cooling the compressor is on. The unit needs a complete rebuild compressor evaporator filter. Cust will buy new unit is over 25yrs old
RANGE GE JBP81SM2SS Installed new part unit tested good
WASHER MAYTAG MHW5630HW0 Installed new part unit tested good
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "The unit was in a 30 inch vacuum there was no leaking by the compressor the unit needs a new evaporator. I added a shot of Freon into the system customer has insulin to keep cold. EST only ; ordrng 1 W10836706 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
WASHER HOT POINT ATW4676BQ0 The unit had no error codes I ran a calibration cycle unit tested good
MICROWAVE GE JNM1851SM2SS "Customer had an extremely bad power surge needs a new control on the mic with estimate only; ordrng 1 WB07X11029 (contol panel ss), used 1 SHIPPING (shipping and handling) from stock"
RANGE MAYTAG MGT8775XS01 "The far right gas manifold is stuck in the on position the manifold needs to be replaced estimate only customer is going to call Whirlpool to see if they can cover it. EST only; ordrng 1 W10854406 (manifold), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR AMANA ABB1924BRB00 Installed new part unit tested good
REFRIGERATOR FRIGIDAIRE FRT21TNCD6 The unit is not cooling 34 in the freezer. The compressors running the unit is from 97 they will buy new. The unit would needs a evap
WASHER MAYTAG MHW5630HW0 It’s making a scraping sound the stater is rubbing against the rotor needs a new stater and rotor; ordrng 1 W11314361 (rotor) and 1 W11354541 (STATOR)
WASHER WHIRLPOOL WTW6500WW1 The unit bearings have failed water is leaking out the bottom through the motor customer has really bad well water this machine will not come apart he will buy new
WASHER MAYTAG MHW5630HW0 The unit is not spinning bc the spin speed was set to off. Unit op tested good
REFRIGERATOR AMANA ABB1924BRB00 The units making a clicking sound coming from the damper control it’s also leaking water valve in the rear is leaking from the solenoid ; ordrng 1 WPW10594330 (control) and 1 WPW10715708 (ICE KIT VALVE)
REFRIGERATOR AMANA ABB1924BRB00 "Installed new ice maker , op test good"
REFRIGERATOR FRIGIDAIRE FFHB2750TD The unit is leaking from the water valve in the rear customer needs a plumber to replace the valve n water line
REFRIGERATOR AMANA ABB1924BRB00 "Customer complaint that unit is not making ice, confirmed, ice maker would not cycle, ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 WPW10261234 (icemaker)"
REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Installed new part unit tested good
WASHER KENMORE 1-109-152-0100 This is an extremely old washer the switch was not being engaged there’s a rubber grommets for the lid I took off so the lid would reach into the switch farther to engage it the switch itself is not broken just worn out
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new part unit tested good
REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 "The drain is plugged I remove the ice I cleaned the drain.; ordrng 1 W10619951 (drain tube), used 1 W10619951 (TUBE-DRAIN) from stock"
DISHWASHER WHIRLPOOL WDF520PADM7 The user interface panel is broken along with the stainless steel panel needs a new user interface and panel; ordrng 1 WPW10629473 (panel) and 1 WPW10733627 (console)
WASHER MAYTAG MVWB835DW5 Customer more or less had questions about the noises and sounds in proper operation of their new washer
DRYER MAYTAG MED6630HC0 There was a mouse nest in the blower fan op tested good
WASHER MAYTAG MHW5630HW0 Customer had a an extremely large blanket in the dryer. I took that extremely large blankets put it in the washer unit tested good. The sounds only occurs when the drum of the washer is shaking violently like it’s off-balance. I explain to the customer again loading the machine properly is vital to the performance of the machine I told her keep fabrics together shirt sweatshirt jeans with jeans towels with towels do not mix fabrics unit tested good
WASHER MAYTAG MVWB835DW3 installed new part unit tested good. Call tech line explain to them what is happening he recommended just put the new boards in
RANGE WHIRLPOOL WFE770H0FZ2 Installed new part unit tested good
REFRIGERATOR GE PYE22KSKHSS "Cc: no powerInstalled control. No power still. Called ge tech line, checked all other boards. All boards are receiving power. He stated to replace the main control, if that doesn’t fix it it’s in the harness. Re ordering main controlCase: 03499488; ordrng 1 WR55X30806 (CONTROL)"
DRYER SAMSUNG DV56H9000EP/A2 Installed blower wheel and screen OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
REFRIGERATOR AMANA ABB1924BRB00 Installed ice maker. Cycled ice maker. Op test ok
WASHER KENMORE 110.288377 "Motor has an open winding needs a new motor estimate only; ordrng 1 WP8529935 (motor-drve), used 1 SHIPPING (shipping and handling) from stock"
MICROWAVE WHIRLPOOL WMH31017HZ3 Installed new part unit tested good
DRYER SAMSUNG DV56H9000EP/A2 "The blower wheel is split which is causing the noise customer also would like a new lint screen; ordrng 1 DC67-00180B (BLOWER) and 1 DC97-17965A (SCREEN), used 1 SHIPPING (shipping and handling) from stock"