Appliance Repair in Geneva, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Geneva, OH
Mark - Geneva, OH
Jeff did a great job. He was not only knowledgeable about the problem but set to work quickly . He was very pleasant and answered all our questions.
Lois - Geneva, OH
Service great, receptionist not great
Mike - Geneva, OH
The problem was fixed in an efficient manner and we’re grateful for that. The receptionist was less than courteous when I expressed my frustration at being without a refrigerator for another week. Sympathy would have been a better response.
Response from Fred's Appliance Service:
Hi Mike! Thanks for your feedback. We do apologize for the lack of empathy from our team. We will share this feedback with team member you spoke with and focus on our customer service development. Our goal is to get our customers taken care of as quickly as possible even during the busy summer months. We are happy to hear that Brian was able to install the parts needed for your refrigerator quickly. If you have any additional concerns or questions about your repair just let us know. Thank you! The Fred's Team
courteous, patient and thorough young man repaired our machine
Cathie - Geneva, OH
the repairman was behind schedule but the office kept us updated. nice and appreciated since my husband came home earlier in order to be on hand for any questions.
Cynthia - Geneva, OH
Fred's has always given great service and respect when coming to repair in my home. I love the fact they put "shoe booties" on to not bring anything into my home or having to ask them to remove their shoes. The tech is always efficient and on time. I would recommend them to everyone! Thanks for always being there when I need you.
Terry - Geneva, OH
Great Service, Awesome Price!
David - Geneva, OH
Megan - Geneva, OH
He did a great job, figured it out and came to fix it as soon as the parts were here. Definitely happy
Lucky - Geneva, OH
Was only a reset button quick fix
George - Geneva, OH
My original Amana fridge served me well for many years. But original companies have merged etc. My Maytag washer/dryers are 25 years old. 2 repairs. 2 repairs on the same fridge 1 year old. No complaints about service from Fred's but the current state of products is sad.
Response from Fred's Appliance Service:
Hi George! Thanks for dropping us a line. We are sorry to hear that the issue is still not resolved with your refrigerator. However, we are happy that you were satisfied with our service. These unexpected issues are never fun. If you have any questions about your visit we are here to help. Feel free to contact us directly at 888-45-FREDS. Thanks George and have a good day! -The Fred's Team
Roger - Geneva, OH
Response from Fred's Appliance Service:
Hi Robert, Thank you for taking the time to submit your review. We are sorry to hear that you did not receive 5 star service! We have a make-it-right policy and would appreciate the opportunity to do just that: make it right! Please feel free to email or call us (email@example.com or 1-888-45-FREDS) to let us know if there is anything we can do to change your rating to 5 stars. Thank you, The Fred's Team
Steve - Geneva, OH
good repair and explainations to questions asked
George - Geneva, OH
Two different technicians to complete job, both friendly and professional.
Easy and Professional!
Ryan - Geneva, OH
Very receptive company. Appointment setting/confirmation was easy and thorough. The tech was punctual, friendly, helpful!
Donna - Geneva, OH
He was thorough and honest. Arrived in a timely manner
Crate service on time very pleasant man
Joann - Geneva, OH
Service person was very knowledgeable, explained the problem to me. Polite.
Roselie - Geneva, OH
I appreciated to information on your service person by email before he came. Let me feel safer letting him I. My home.
Chris - Geneva, OH
Friendly quick service
Kelly - Geneva, OH
I don’t know the pricing as it was warranty work covered by KitchenAid. On my original appointment day my service was canceled due to several technicians calling off sick (flu season) but they were able to reschedule for the next morning first apt.
Denise - Geneva, OH
Lisa - Geneva, OH
Janis - Geneva, OH
Eloise - Geneva, OH
It was great, very polite and informative and spoke clearly to the lady whose refrigerator he looked at
Great service! Respond time Great!
Shelly - Geneva, OH
Bobbi - Geneva, OH
I will call your company for any future problems and recommend you to family and friends
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 Installed water valve. Unit has low water pressure. Advised customer to change water filter. Op test ok
WASHER MAYTAG MHW5630HW0 Installed control and heater. Ran test cycle. Op test ok
REFRIGERATOR JENN-AIR JS42PPDUDE01 I talk to tech line they told me the doors being misaligned way they are is normal and within spec. now the original door skin does not have a leveling issue I tried adjusting everything loosened all the screws and both skins to move both panels in and out to try to reduce the gap. what Im noticing is the top and bottom is in mor lvl but the middle is bowed out possibility that the skin itself is at fault and needs to be replaced replaced; ordrng 1 W10800811 (door-skin)
WALL OVEN GE JGRP20DEJ2DB Customer is experiencing slight gas smell only when the oven first lights I explained to her that this is normal the oven is not leaking gas while the unit is off theres no gas smell when I entered the home there was no gas smell unit tested good operating as designed
WASHER GE GTW460ASJ7WN "There appears to be a lot of beach sand rocks at the bottom of the machine causing the drain pump to be seized up needs a new drain; ordrng 1 WH23X28418 (DRAIN ), used 1 SHIPPING (shipping and handling) from stock"
DRYER KENMORE 11097872601 "The unit is not turning on The unit does power up when you press start I do not hear the relay clicking inside the control needs a relay and fuse; ordrng 1 WP8573713 (thermal cut off fuse) and 1 WPW10110641 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
RANGE KENMORE 790.310328 Installed new part unit tested good ; used 1 12400035 (IGNITER) from stock
WASHER MAYTAG MHW5630HW0 "Cc: continuously spinning after the cycle was over, not making to spin cycleFound error codes f4e1(heater relay error), f0e2(oversuds), f0e5(off balance), f5e2(door lock failure), f5e3(door unlock failure). Ran quick test. Doors are locking and unlocking. Needs control and heater assembly; ordrng 1 W11314664 (heater) and 1 W11322901 (cntrl-elec)"
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 Cc: not making iceCycled ice maker. Found water valve is receiving proper power. Needs water valve.; ordrng 1 242252702 (valve7091)
REFRIGERATOR JENN-AIR JS42PPDUDE01 Cc right door has a crease Replaced right hand door skin using customer supplied pre Id part. Op test good.
DRYER MAYTAG MGDB835DW4 Checked fuses all the fuses checked good. units not heating up I do not hear the relay clicking on the main control needs a new main control customer does not want an estimate
DISHWASHER GE GDT545PSJ6SS "Cc: not washing properly, not dryingCustomer states they have used rise aide, it does not help. Found water temperature is good at the beginning of the cycle. Found no stored error codes. Found heater wire disconnected under unit. Ran Diagnostics test cycle. Op test ok"
REFRIGERATOR MAYTAG MFF2258VEW3 Installed bi metal harness and control Defrosted evap and cleaned out drain tube OP Test Ok Advised to give it 24 hours ; used 1 SHIPPING (shipping and handling) from stock
REFRIGERATOR GE DFE28JMHFES "Cc unit freezer not as cool as it should beCustomer stated things were starting to thaw in freezer but then refroze. Seems to cycle temps up and back down. Found center mullion hot to the touch, compressor also noisy. Condenser fan not running, compressor running hot. Unit needs condenser fan assembly.; ordrng 1 WR60X23363 (fan gasket asm9891), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MVWC200XW0 Installed new part unit tested good
RANGE WHIRLPOOL WEGA25H0HZ0 Unit periodically shuts down what does not display a power failure is a new user display; ordrng 1 W11339753 (UI)
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new part unit tested good
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 Installed ice maker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Cc: not completing full cycleCustomer states unit only runs for roughly 15 mins. Ran test cycle. Ran diagnostics test cycle, found error code f6e4(float switch open). Found float switch to be functioning. Unit has good drain loop. Unit is not back filling. Found unit is not leveled properly. Leveled unit. Op test ok"
WASHER MAYTAG MVWC200XW0 "The units suspension is worn out and needs to be replaced ; ordrng 1 W10780048 (suspension), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL WTW4815EW1 I found a bracelet underneath the agitator unit tested good
REFRIGERATOR FRIGIDAIRE FFSS2615TE0 "Cc unit not making ice Found ice maker continually rotating will not stop and will not call for water Needs ice maker Also found unit leaking at line advised customer to replace water supply line ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MVWX655DW1 "Cc unit smells of oil and squealing in spin Customer stated it smells bad when they run it, and it won’t run large loads. Checked under unit, found gearcase leaking oil. Unit needs gearcase. Replaced gearcase using truck stock. Ran auto test and calibration. Op test good. Advised customer to run a clean washer cycle before using normally.; used 1 W11035751 (VMW GEARCASE) from stock"
REFRIGERATOR GE n/a "The ice maker failed its getting power needs replaced. I checked all the normal spots I cannot locate the model and serial tag I told the customer when we return to try to get some info on the fridge so we can put it in our system ; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (shipping and handling) from stock"
DISHWASHER MAYTAG MDBH969AWS1 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
WASHER MAYTAG MVW6230HW0 Cc: f0e7 error codeFound error code f0e7(load detected during clean wash cycle). Ran diagnostics test cycle. Unit function as designed. Op test ok
WASHER FRIGIDAIRE ATF7000FG1 Installed new part unit tested good
REFRIGERATOR MAYTAG MFI2269VEW1 Installed control. Op test ok
DISHWASHER MAYTAG MDBH969AWS1 "The door seal is smashed needs a new seal; ordrng 1 W10542314 (door seal), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR MAYTAG MFI2569VEM3 The temperature where incorrectly sets the freezer was at its warmest temperature I put it back down to zero the fans are running the seals are ceiling unit tested good also the humidity control is off. And also had a full bin of ic.
REFRIGERATOR MAYTAG MFI2665XEM7 "Cc: ice build up on freezer floorFound drain plugged up. Found service pointer pertaining to this issue. Needs p trap drain tube. S code: S38253 covers 100% of part. Installed p trap, cleared remaining ice. Op test ok; used 1 W10619951 (TUBE-DRAIN) from stock"
REFRIGERATOR KITCHENAID KRFC704FPS01 There’s a dent in the side door needs a new door. Also the heater built-in to the door for the icemaker the wire is broken. It is a icemaker because I cannot determine if the icemaker actually works or not. Also need to order the unit user interface with the door because they’re the built-in stealth ones and we end up damaging the original trying to take it out. Shelves cracked needs a shelf. Customer will call us when they have a good door; ordrng 1 W10887818 (shelf-glas) and 1 W11115534 (icemaker) and 1 W11254957 (dor-fip) and 1 W11330486 (UI)
RANGE MAYTAG MGR6600FZ Installed new part unit tested good
DRYER SAMSUNG DV48H700GWA2 Installed new part unit tested good