Appliance Repair in Geneva, Ohio
for Geneva, OH
BARBARA - Geneva, OH
ANITA - Geneva, OH
Fantastic service, friendly, early for appointment (which I loved). I will request Ben if I ever have issues !!
Billie - Geneva, OH
I was just amazed at the service I got at our house, quick ,efficient and treated like family..not a number!
timely, thorough, honest and upfront
DIANNE - Geneva, OH
SARA - Geneva, OH
Smart, considerate, and adept service.
MVWC360AW0 MAYTAG WASHER Found lid lock not lockimg cust going to wait on repair they are calling whirlpool; Job Cmplt
JVM7195EK1ES GE MICROWAVE Found fuse opem on magnetron cust let me leave unit down spoke with fb need mag and fuse ; ordrng 1 WB27X11079 (microwave magnetron) and 1 WB27X11095 (microwave magnetron), schdld next appmnt for 11/28 TUE
GTWN5050MOWS GE WASHER Installed switch op test no good need to refund cust everything but svc unit not worth repair left cust with voicemail and told herb the estimate she is at work ; Job Cmpltd
FFEW2725LSB FRIGIDAIRE WALL OVEN Replaced control op test ok.; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.