Appliance Repair in Grafton, Ohio
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for Grafton, OH
Karen - Grafton, OH
he advised me how to handle the problem if it occurs in the future
Patti - Grafton, OH
Kathleen - Grafton, OH
Very professional and courteous service, I thank you.
Great service, very professional
SK - Grafton, OH
Our technician David was very thorough and was very caring with our new wood floors when moving the refrigerator. He was happy to explain everything he was doing along the way. Best service call on an appliance ever.
Great service and personality
Pamela - Grafton, OH
John - Grafton, OH
Tech was outstanding
JOHN - Grafton, OH
Professional as well as friendly
COLLEEN - Grafton, OH
We could not have been more satisfied with our technician Mac. He was extremely helpful and knowledgeable.
COLLEEN - Grafton, OH
Best Service beginning to end
greenlady0 - Grafton, OH
I had never heard of Fred's appliance repair and was very leary when my call was answered by a a centralized center. My fears were soon laid to rest by everyone's professionalism from the warranty call center, Fred's and finally the serviceperson Macauly. I would definitely recommend these folks for non warranty work as well, They were all accommodating,knowledgeable, clean and polite!!!..
Response from Fred's Appliance Service:
Hi Sarah, Thank you for submitting your review! Fred's Appliance may sound like a call center but we're still a small business at heart with only three Fred's representatives answering our phones. We've been utilizing technology more and more so it may seem like we're a large corporation but we're just doing out best to be as efficient as possible for customers! We are so happy to hear that you received excellent service from our company. While we hope your appliances don't give you trouble, know that we're here if you need us! 1-888-45-FREDS Have a great weekend, The Fred's Team
PATRICA - Grafton, OH
dave - Grafton, OH
Installed the control panel in no time. Very friendly and professional.
dave - Grafton, OH
Paul did an awesome job - quick and wonderful service!!
BRUCE - Grafton, OH
Great service, arrived when they said they would ,very friendly and professional.
BECKY - Grafton, OH
Refrigerator French door was a little lower than the other. Technician leveled the appliance as best he could and doors are almost even. He said the back left corner needed a shim and he didn't do that in the adjustment service warranty.
LORI - Grafton, OH
Service has been good - have had a challenging time determining issue with Kitchenaid Microwave. Any issues are with Kitchenaid - Fred's has been great. Customer service team is friendly and helpful. Technician is timely and provides updates of expected arrival.
Very polite and professional!
ANTHONY - Grafton, OH
He was quick and explained what it could have been! Quick and had manners! Even offered to wear shoe booties! Wasn't necessary in my home! Perfect kind of person to have do service in your home!
MAUREEN - Grafton, OH
Great service! Answered all questions we had
REBECCA - Grafton, OH
GREG - Grafton, OH
Great experience all around
JL - Grafton, OH
RANGE FRIGIDAIRE FGEF3030PFB "Replaced both elements, temp probe, timer. Did a temps test. Set at 350* Reading high. Had to adjust temp down -35*. Op test okReplaced everything per tech line. Replaced all components that can cause any temp problems. Any other questions customer to call customer service."
WASHER WHIRLPOOL WFW8640BW0 Replaced drain pump and sensor. Tested out. Normal and drain cycle. Op test ok.
RANGE FRIGIDAIRE FGEF3030PFB "Cc that everything is over heating and burning, even on low temp. overlay for timer scratched. Ordering temp probe, timer, elements.Called TechlinePaulEverything connects back to timer. Check probe. If probe is good, has to be a stuck relay on the timer. Also advise on how customers are using oven and setting temp.; ordrng 1 316203301 (element,broil) and 1 316413800 (bake element) and 2 316419339 (overlay)s and 1 316490003 (probe) and 1 5304515069 (TIMER)"
WASHER WHIRLPOOL WFW8640BW0 "Arrived and found customer took off back panel, door, and part of the front to try to reach the drain pump.Error code is long drain. Checked drain hose, clear. Drain pump filter is clear from debris. Pressure hose is good. Cleaned air trap. Ordering drain pump and pressure sensor.; ordrng 1 WPW10391443 (pump-water) and 1 WPW10448876 (switch-wl)"
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Replaced gaskets and installed permagum to seal holes.
RANGE MAYTAG MGR6600FZ0 "Replaced trim door, tested, op test ok."
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Replaced ice maker. Called Frigidaire tech line. Spoke with mark. He had me increase water volume of ice maker. Advised that we double up the gasket at the housing and install permagum at all water lines coming into unit. Office to order 2 gaskets and 2 Frigidaire permagum.; ordrng 2 242146002 (GASKETS)s and 2 5305877995 (compound)s
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Reclaimed refrigerant. Installed new dryer and evaporator. Pulled vacuum to 29 inches for 15 minutes and held for additional 15. Charged with 4.75 ounces of R134a. All tested ok.
DISHWASHER KITCHENAID KDTE104ESS2 "7-1 error code, no heat. Checked resistance of the heating line. All checks fine heating element and thermostat. Would need new board. ***** Do Not Order Part; ordrng 1 W10854225 (cntrl-elec 163.89), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Will return 1/16; schdld next appmnt for 1/17 THU !
RANGE MAYTAG MGR6600FZ0 Put hinge door on. Found trims cracked. Ordering trims.; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door)
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit is not cycling through properly. Not washing dishes on bottom shelf. Found that wash arm was not locked into position. Locked wash arm into proper position. All tested ok.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Replaced driver and thermostat. All tested ok. Found leak at ice maker evaporator. Office to order evaporator and drier.; ordrng 1 242047603 (dryer-filter) and 1 5303918567 (evaporator kit)
RANGE MAYTAG MGR6600FZ0 Found right tension hinge is broken. Pin in hinge is bent out of place. Office to order hinge.; ordrng 1 WPW10299224 (hinge-door)
WALL OVEN FRIGIDAIRE FGEW3065KBB "Took back cover off, found main harness wire and bake element wire both burnt. Customer does not want to go ahead with repair. Refund for part. **** Will return element if needed.; ordrng 1 318231870 (wiring harness 119.04) and 1 318572721 (harness 102.98)"
RANGE FRIGIDAIRE FGEF3030PFB "Replaced leveling screws, timer and probe. Testing. Op test ok."
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Put new housing in. Would not seat back far enough for door to close. Tired different ways and still will not work. ******Rescheduling, will need someone who has done the job before to help.; ordrng 1 241829001 (bar-drive)"
WALL OVEN FRIGIDAIRE FGEW3065KBB "Checked oven sensor at 75*, in range of ohms. Bake cycle, it cycles between the bake element and broil element. Bake element was not coming on. Ordering element.; ordrng 1 318601604 (element 239.76), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Ice maker is working. Water is freezing in the drain line. Ordering Air Handling kit and thermostat.; ordrng 1 5303918784 (air handler housin) and 1 5303918810 (THERMOSTAT )
RANGE FRIGIDAIRE FGEF3030PFB "CC of fluctuating temp when baking, some stuff done, some over cooked or under cooked. Checked temp prob, it is in the right resistance amount. Checking temps test. Temp way over. Back legs cracked. Ordering control and probe And legs.; ordrng 2 316272900 (leveling screw)s and 1 316490003 (probe) and 1 5304515069 (CLOCK TIMER)"
WALL OVEN FRIGIDAIRE FGEW3065KBB "Temp test, bake cycle on. Set for 350* after pre heat Temp is testing around 360*. Set to 380*, temp testing 398*. Customer hasn’t seen any error codes. Op test ok."
WASHER AMANA NTW4630YQ0 "Called customer, home. No error codes. Went into service mode, when in spin, loud noise. Suspension rods are good. Block for basket drive corroded out. Grinding noise from gearcase. Ordering block and gearcase; ordrng 1 W10772621 (screw) and 1 W11255272 (GEAR CASE) and 1 WP389140 (drive block)"
WASHER WHIRLPOOL WTW7500GC0 Replaced lid. Op test ok
WASHER WHIRLPOOL WTW7500GC0 Lid broken on top corner. Ordering lid.; ordrng 1 W11130236 (lid)
DISHWASHER KITCHENAID KDTE104ESS2 "Wash motor humming, not running. Needs pump and motor assembly. Replaced from t/s. Tested. Op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY 156.45) from stock"
RANGE WHIRLPOOL WFG525S0HV0 Replaced valve. Tested bake cycle. Op test ok.
WASHER WHIRLPOOL WTW4816FW2 "Ran diagnostics, everything functioning as normal. Found stored over suds error code. cleared faults and calibrated.Set to 2 rinses, explained of deep water wash. Ran cycle to show amount of water being added into unit. Op test ok."
RANGE WHIRLPOOL WFG525S0HV0 "Replaced spark module, surface ignitor and broil ignitor. Bake ignitor broke from delivery. Seems like not enough gas is disbursing into unit. Checked regulator, not in range of resistance. Ordering regulator and ignitor.; ordrng 1 WP9758079 (igntr-oven) and 1 WPW10602001 (valve-gas)"
WASHER MAYTAG MVWX655DW0 "Replaced the tub, gearcase, motor, actuator, cap, and tested out. Op test ok"
DRYER AMANA NED4655EW1 Replaced belt and both pulleys. Ran for testing. Heat came on. Op test ok.
RANGE WHIRLPOOL WFG525S0HV0 "Replaced control. Tested out. Control is fine, other problems have come up. Not baking or broiling. Ignitor clicks and then turns off. Top left burner not turning on. Ordering spark module, both ignitors, and surface ignitor. ****** Get in touch with customer of POP. Did not have it here. Tried to email me, didn’t show up right. Sons phone 440-506-8155; ordrng 1 W11162730 (SPARK MODULE ) and 1 WP9758079 (igntr-oven) and 1 WPW10333842 (igntr-oven) and 1 WPW10515459 (igntr-surf)"
WASHER MAYTAG MVWX655DW No error codes. Ran all service test automatic and manual. All checks fine. Op test ok.
REFRIGERATOR MAYTAG MFT2776FEZ00 "Sheet of ice underneath deli drawer. Checked back of unit drain tube to make sure nothing was clogged. Took off Evap cover, found Evap tray full of ice. Steamed out all ice. Op test ok.*Found 5 black walnuts by compressor."
WASHER MAYTAG MVWX655DW0 Bottom of tub where gearcase goes into warped and cut and not allowing new gearcase to go through. Needs new gearcase and tub.; ordrng 1 W10512161 (tub asm) and 1 W11035751 (gearcase)