Appliance Repair in Grafton, Ohio
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Local Reviews
for Grafton, OH
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Kathleen - Grafton, OH
washer still not fixed
Response from Fred's Appliance Service:
Hi Kathleen, Thank you for reaching out to us! When the technician was at your home, it seems that the washer was operating as designed - intermittent problems can certainly be tricky! We will be happy to send a technician out to take another look and get this resolved for you! Since your unit is still covered under warranty, you will just need to call your warranty company to schedule a service visit. Thank you! The Fred's Team
pleased
Shirley - Grafton, OH
We were pleased with the promptness in getting an appointment and the serviceman was prompt and took care of the problem. Would refer you to our friends.
Very nice
Dee - Grafton, OH
Washer
Mary - Grafton, OH
David is great
Great svc
Mary - Grafton, OH
Service was good, David is great! Very professional!!
Great service
Valorie - Grafton, OH
Service on washer and dyer
Mary - Grafton, OH
Very nice and courteous
Excellent
Richard - Grafton, OH
Excellent. Thank you
Wash machine issues
Mary - Grafton, OH
great service
Karen - Grafton, OH
he advised me how to handle the problem if it occurs in the future
Patti
Patti - Grafton, OH
Courteous service
Kathleen
Kathleen - Grafton, OH
Very professional and courteous service, I thank you.
Great service, very professional
SK - Grafton, OH
Our technician David was very thorough and was very caring with our new wood floors when moving the refrigerator. He was happy to explain everything he was doing along the way. Best service call on an appliance ever.
Great service and personality
Pamela - Grafton, OH
Great service
John - Grafton, OH
Tech was outstanding
Review
JOHN - Grafton, OH
Professional as well as friendly
COLLEEN - Grafton, OH
We could not have been more satisfied with our technician Mac. He was extremely helpful and knowledgeable.
COLLEEN - Grafton, OH
Best Service beginning to end
greenlady0 - Grafton, OH
I had never heard of Fred's appliance repair and was very leary when my call was answered by a a centralized center. My fears were soon laid to rest by everyone's professionalism from the warranty call center, Fred's and finally the serviceperson Macauly. I would definitely recommend these folks for non warranty work as well, They were all accommodating,knowledgeable, clean and polite!!!..
Response from Fred's Appliance Service:
Hi Sarah, Thank you for submitting your review! Fred's Appliance may sound like a call center but we're still a small business at heart with only three Fred's representatives answering our phones. We've been utilizing technology more and more so it may seem like we're a large corporation but we're just doing out best to be as efficient as possible for customers! We are so happy to hear that you received excellent service from our company. While we hope your appliances don't give you trouble, know that we're here if you need us! 1-888-45-FREDS Have a great weekend, The Fred's Team
Great service
PATRICA - Grafton, OH
Excellent work
dave - Grafton, OH
Installed the control panel in no time. Very friendly and professional.
Excellent work
dave - Grafton, OH
Paul did an awesome job - quick and wonderful service!!
Would recommend!
BRUCE - Grafton, OH
Great service, arrived when they said they would ,very friendly and professional.
Adjustment completed
BECKY - Grafton, OH
Refrigerator French door was a little lower than the other. Technician leveled the appliance as best he could and doors are almost even. He said the back left corner needed a shim and he didn't do that in the adjustment service warranty.
Great Service
LORI - Grafton, OH
Service has been good - have had a challenging time determining issue with Kitchenaid Microwave. Any issues are with Kitchenaid - Fred's has been great. Customer service team is friendly and helpful. Technician is timely and provides updates of expected arrival.
David R.
WASHER MAYTAG MVWB765FW3 "Cc unit not working, found some buttons on display not working. Unplugged and still not working right. Ordering console and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"
David R.
RANGE KITCHENAID KSEG950ESS2 "Replaced part. Tested all butttons, tested oven at 350*. Op test ok"
David R.
WASHER WHIRLPOOL WTW5000DW2 "Cc of not locking in beginning of cycle and water level. Explained that it locks before rinse and spin cycle, us to we thought it locked at beginnings. Also explained water level for different cycles and amount of load added per owners manual. No error codes, ran test mode/calibration. Ran normal cycle and showed customer that it licked right before rinse cycle. Unit test fine. Op test ok.Called tech lineDustinDocumented, said it locks right before rinse/spin cycle.
David R.
RANGE WHIRLPOOL WFG320M0BB2 "Cc unit top burners and oven wasn’t working. Correct power to unit. Found no gas. Gas line in basement was shut off. Turned back on, tested top and oven at 350*. Op test ok."
David R.
DRYER MAYTAG MEDX655DW1 "Cc unit not starting. Checked wires, good. Checked and unit is not getting 240. Turned breaker off and on and still not giving correct amount, showing 115. Checked timer and door switch, all check good. Will need outlet/breaker looked at by electrician. Unit is good. Op test ok."
David R.
RANGE WHIRLPOOL WFG320M0BW2 "Cc broil not working. Turned broil on, came right on at 525. Cycled on and off. Let customer know how unit works. Everything test fine. Op test ok."
David R.
DRYER MAYTAG MGDX655DW2 "Replaced timer, checked AF going outside, good. Op test ok"
David R.
WASHER WHIRLPOOL WTW4855HW1 "Cc leaking from front corners by legs, only on bulky cycle. No error codes, ran test cycle, ok. Ran bulky sheets cycle and observed. Went all the way to final spin no leaks. Looked at tub ring, no cracks, looked underneath unit, no water marks. Op test ok."
David R.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 4.8 oz r134a, unit cooling, pressures good. Give 12-24 hours to return to normal temps. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Took pictures of damage to floor. Found leak coming from filter drier, use light and saw the dye bubbling out from top of filter where it meets the steel. Ordering dye filter drier.*** put 3 count just Incase ; ordrng 2 WPW10143759 (dryer)s"
David R.
RANGE GE JT915W0F6WW Ch cord fan before replacing. New fan good. Replaced. Bake on 350. Good. Op test ok
David R.
DRYER MAYTAG MEDX655DW1 "Replaced part, tested. Op test ok"
David R.
RANGE GE JT915W0F6WW "F9 code popped back up. Found new fan just replaced is bad, open resistance. Ordering fan*** Put on a cancellation list; ordrng 1 WB26T10018 (fan assy)"
David R.
RANGE GE JT915W0F6WW Replaced parts. Tested. Op test ok
David R.
WASHER MAYTAG MVWB865GW0 "Cc something wrong with spin cycle, clothes still wet on some cycles. No error codes. Felt like tub was contracted a little. Removed tub, found some clothes ripped in bottom. Removed, ran test 51/52. Looked underneath. Op test ok"
Gabriel P.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replace all doors,opt test ok"
David R.
RANGE GE JT915W0F6WW "F9 error code, dealing with cooling fan. Tested, Fan is weak. Ordering fan, customer has switches they bought to test and put in.; ordrng 1 WB26T10018 (fan assy 98.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER MAYTAG MVWB865GW0 "Replaced parts, ran test 51/52. Op test ok"
David R.
WASHER MAYTAG MVWB865GW0 "Cc not working, lid pops up. Found lid lock error and communication error code. Ordering control, UI, lid lock.; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"
Corina B.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.8 oz r134a, unit cooling, pressures good, replaced the control thermistor and evap fan. op test ok"
David R.
WASHER MAYTAG MVWX655DW0 "Cc of agitator. No error codes. Went into service mode, all components working, agitate and spin working. Went into manual mode, tested agitate and spin and both worked, high and low modes. Checked agitator, loose, checked underneath and found a coin, removed. Agitator looks worn underneath but is still good. Put small load in on normal. Let go through sense cycle. Agitator was working properly. Op test ok"
David R.
COOK TOP JENN-AIR JED8230ADS16 Replaced switch. Tested. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 cc not cooling. Found Evap cover all frosted up. Found line going into compressor from Evap frosted up by filter drier. Found ice on back of refrigerator cabinet. Floor damagedAndyBall of ice on the line coming from the Evap to the compressor in the compressor compartment (see picture). Said there might be a restriction or low charge. Advised to replace Evap and drier.; ordrng 1 W10858281 (evaporator) and 1 W11253231 (contrl-box) and 2 WPW10143759 (dryer)s and 1 WPW10359880 (motor-evap) and 1 WPW10383615 (thermistor)
David R.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced all parts, op test ok."
David R.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc not cooling. Customer had unit unplugged when problem first started for 2/3 days. Unit has been on for 24 hrs. Customer said there was a big frost pattern over the Evap cover before she unplugged everything. Defrost issue. Temp today Fz was 2*, FF was 37*. Took over cover, good frost pattern over Evap. Heater is good. Control not sending voltage out to harness. Ordering control and harness; ordrng 1 W10702120 (gasket) and 1 W10913629 (harns-wire) and 1 W11179226 (contrl-box) and 1 WPW10384183 (thermistor)"
David R.
COOKTOP ELE JENN-AIRE JED8230ADS16 "Cc back burner stuck on high. Checked infinite switch, less than 1ohm. Will need switch; ordrng 1 WPW10391800 (switch-inf 70.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER MAYTAG MVWB765FW3 Cc unit not advancing. F7E9 locked rotor error. Found whoever installed unit did not removed the shipping cardboard underneath. Cardboard was stuck and not allowing unit to spin or agitate. Removed. Ran tested 51/52. All components good. Op test ok.
Gabriel P.
REFRIGERATOR AMANA ABB1922FEB2 Replace all parts opt test ok
Corey L.
WASHER GE GTW460ASJ7WW "Installed drain pump, op test good, placed water mit mat"
Gabriel P.
REFRIGERATOR AMANA ABB1922FEB2 Rails are bad they were not closing shot leaving door open on right side causing warm air going in to freezer from house I push it in a now is close all the way ordering rails and gasket ; ordrng 1 12002497 (gear (left)) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10280608 (bracket) and 1 WPW10280613 (bracket) and 1 WPW10284680 (bracket) and 1 WPW10284681 (bracket) and 1 WPW10436247 (gasket-fip)
Gabriel P.
LAUNDRY CENTER MAYTAG MVWX655DW1 Customer complain is that lid not closing on right side replace new lid and still not closing right calling techline ask me to replace the top and both hinges also was ordering the left hinges for lid customer call Costco and they told customer to cancel repair that they will replace unit for him
David R.
WASHER GE GTW460ASJ7WW "Cc not draining or spinning. Machine will not spin due to draining problem. Got all water out machine, ohmed out drain pump and it is open. Ordering drain pump.; ordrng 1 WH23X27574 (DRAIN PUMP )"
David R.
DRYER SAMSUNG DV48J7700EWA2 "Replaced pulley and belt. Ran and tested, unit heated. Op test ok"
David R.
REFRIGERATOR MAYTAG MFI2269DRM01 "Icemaker not cycling on its on. Checked on/off switch, good. Replaced icemaker from t/s. Icemaker called for water. Give a couple hours before customer gets ice to drop. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"