Appliance Repair in Grafton, Ohio
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Local Reviews
for Grafton, OH
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Kathleen - Grafton, OH
Very professional and courteous service, I thank you.
Great service, very professional
SK - Grafton, OH
Our technician David was very thorough and was very caring with our new wood floors when moving the refrigerator. He was happy to explain everything he was doing along the way. Best service call on an appliance ever.
Great service and personality
Pamela - Grafton, OH
Great service
John - Grafton, OH
Tech was outstanding
Review
JOHN - Grafton, OH
Professional as well as friendly
COLLEEN - Grafton, OH
We could not have been more satisfied with our technician Mac. He was extremely helpful and knowledgeable.
COLLEEN - Grafton, OH
Best Service beginning to end
greenlady0 - Grafton, OH
I had never heard of Fred's appliance repair and was very leary when my call was answered by a a centralized center. My fears were soon laid to rest by everyone's professionalism from the warranty call center, Fred's and finally the serviceperson Macauly. I would definitely recommend these folks for non warranty work as well, They were all accommodating,knowledgeable, clean and polite!!!..
Response from Fred's Appliance Service:
Hi Sarah, Thank you for submitting your review! Fred's Appliance may sound like a call center but we're still a small business at heart with only three Fred's representatives answering our phones. We've been utilizing technology more and more so it may seem like we're a large corporation but we're just doing out best to be as efficient as possible for customers! We are so happy to hear that you received excellent service from our company. While we hope your appliances don't give you trouble, know that we're here if you need us! 1-888-45-FREDS Have a great weekend, The Fred's Team
Great service
PATRICA - Grafton, OH
Excellent work
dave - Grafton, OH
Installed the control panel in no time. Very friendly and professional.
Excellent work
dave - Grafton, OH
Paul did an awesome job - quick and wonderful service!!
Would recommend!
BRUCE - Grafton, OH
Great service, arrived when they said they would ,very friendly and professional.
Adjustment completed
BECKY - Grafton, OH
Refrigerator French door was a little lower than the other. Technician leveled the appliance as best he could and doors are almost even. He said the back left corner needed a shim and he didn't do that in the adjustment service warranty.
Great Service
LORI - Grafton, OH
Service has been good - have had a challenging time determining issue with Kitchenaid Microwave. Any issues are with Kitchenaid - Fred's has been great. Customer service team is friendly and helpful. Technician is timely and provides updates of expected arrival.
Very polite and professional!
ANTHONY - Grafton, OH
He was quick and explained what it could have been! Quick and had manners! Even offered to wear shoe booties! Wasn't necessary in my home! Perfect kind of person to have do service in your home!
Maureen
MAUREEN - Grafton, OH
Great service! Answered all questions we had
Very competent
REBECCA - Grafton, OH
Good job
GREG - Grafton, OH
Great experience all around
JL - Grafton, OH
David R.
WASHER WHIRLPOOL WTW4816FW2 "Ran diagnostics, everything functioning as normal. Found stored over suds error code. cleared faults and calibrated.Set to 2 rinses, explained of deep water wash. Ran cycle to show amount of water being added into unit. Op test ok."
David R.
RANGE WHIRLPOOL WFG525S0HV0 "Replaced spark module, surface ignitor and broil ignitor. Bake ignitor broke from delivery. Seems like not enough gas is disbursing into unit. Checked regulator, not in range of resistance. Ordering regulator and ignitor.; ordrng 1 WP9758079 (igntr-oven) and 1 WPW10602001 (valve-gas)"
David R.
WASHER MAYTAG MVWX655DW0 "Replaced the tub, gearcase, motor, actuator, cap, and tested out. Op test ok"
David R.
DRYER AMANA NED4655EW1 Replaced belt and both pulleys. Ran for testing. Heat came on. Op test ok.
David R.
RANGE WHIRLPOOL WFG525S0HV0 "Replaced control. Tested out. Control is fine, other problems have come up. Not baking or broiling. Ignitor clicks and then turns off. Top left burner not turning on. Ordering spark module, both ignitors, and surface ignitor. ****** Get in touch with customer of POP. Did not have it here. Tried to email me, didn’t show up right. Sons phone 440-506-8155; ordrng 1 W11162730 (SPARK MODULE ) and 1 WP9758079 (igntr-oven) and 1 WPW10333842 (igntr-oven) and 1 WPW10515459 (igntr-surf)"
David R.
WASHER MAYTAG MVWX655DW No error codes. Ran all service test automatic and manual. All checks fine. Op test ok.
David R.
REFRIGERATOR MAYTAG MFT2776FEZ00 "Sheet of ice underneath deli drawer. Checked back of unit drain tube to make sure nothing was clogged. Took off Evap cover, found Evap tray full of ice. Steamed out all ice. Op test ok.*Found 5 black walnuts by compressor."
David R.
WASHER MAYTAG MVWX655DW0 Bottom of tub where gearcase goes into warped and cut and not allowing new gearcase to go through. Needs new gearcase and tub.; ordrng 1 W10512161 (tub asm) and 1 W11035751 (gearcase)
David R.
WASHER MAYTAG MVWX655DW0 "As soon as you start a cycle, washplate spin, weird squealing noise, stops and lid locked stays on. Went into service mode, F7E1 basket speed fault, F0E5 off load balance, F0E2 oversuds, F2E1 stuck key. Washplate is loose. Replaced pulley and actuator from t/s per Techline. Still not advancing in cycle. TechlineCathy. Went into manual mode, checked shifter and splutch assembly.File number #7723439912; ordrng 1 W10625696 (cntrl-elec) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W11035751 (gearcase), used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"
David R.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Water frozen in water line. Steamed out. Went into test mode to make sure water is being called. Op test ok.
David R.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Replaced ice maker. Op test ok.
David R.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Customer hearing high pitched noise. Noise went away when ice maker stopped working. Tested out, water coming to unit. Ordering ice maker.; ordrng 1 243297606 (ice maker)"
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc of clicking noise coming from compressor. Intermittent clicking or humming. Took off back cover. Bad start device. Replaced start device from t/s and plugged in, started right up. Op test ok.; used 1 8201786 (STARTER) from stock"
David R.
WASHER WHIRLPOOL MTW6700TQ0 "Replaced suspension. Noticed sediment in valves, told customer. Ran service mode. Op test ok."
David R.
WASHER WHIRLPOOL MTW6700TQ0 "Cc of banging noise during spin cycle. ran service mode, no errors, passed service test. No grinding or any noise. Checked suspension rods, grease on them. Ordering rods.; ordrng 1 W10820048 (suspension 73.22), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced door gaskets and door. All tested ok.
David R.
DRYER WHIRLPOOL WED92HEFW0 Replaced door. Op test ok.
David R.
DRYER WHIRLPOOL WED92HEFW0 Door did not line up to screw holes. Opening door.; ordrng 1 W11168739 (DOOR)
David R.
WASHER WHIRLPOOL MVWC425BW1 "Put in new control. Washer still not advancing into any cycle. Took shifter W10913953 off t/s and replaced. Washer is now advancing into cycle. part W10913953 Return to office to look over. Ok ; used 1 W10913953 (ACTUATOR 58.14) from stock"
David R.
WASHER WHIRLPOOL MVWC425BW1 "Will not start a cycle. Ran through service and manual mode. Would not go into spin or agitation. Went through steps and checks voltages and ohms for drive system. Checks from fine. Replace main control.Customer didn’t want repair. Just to pay service call. Ran total $317.15 by accident. Called and voided that. Customer paid svc $96.02. As leaving house, customer wanted the repair. Call voided the $96.02. Pvr will not let me run anymore cards. Customer to call office with another card number to order parts and pay for whole repair.; ordrng 1 W10671342 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER MAYTAG MVWX655DW0 Replaced wash plate and screw. Op test ok.
Macaulay G.
DRYER WHIRLPOOL WGD8000BW0 Replaced lint screen, fixed thermostat, thermal cutoff, blower pulley, blower, and belt. All tested ok. Flame is being pulled and burning properly.
David R.
WASHER MAYTAG MVWX655DW0 Put into diagnosis. Error code F5E1 lid switch fault. Verified that lid lock works correctly. Cleared fault. Ran automatic test mode, test functioning correct. Ran normal wash plate found loose. Tightened and ran normal wash again. Wash plate stripped.Called TechlineTech: StevenAdvised of tub overload, as that wash plate is stripped.Ordering wash plate and screw; ordrng 1 W10625252 (screw) and 1 W10902814 (washplate)
Macaulay G.
WGD8000BW0 WHIRLPOOL DRYER Flame is not being pulled enough by the blower, causing it to heat thermal cutoff and limiter. Lint screen drops lint every load. Belt is stretched. Pulley is worn. Office to order pulley, belt, vent, cutoff and thermostat.; ordrng 1 W10120998 (screen) and 1 WP3391912 (thrmst-fix) and 1 WP8544737 (wheel) and 1 WP8544739 (pulley-mtr) and 1 WP8544742 (belt) and 1 WP8573713 (cutoff-tml)
Macaulay G.
WRT318FMDB01 WHIRLPOOL REFRIGERATOR Replaced control box. All tested ok.
Macaulay G.
WRT318FMDB01 WHIRLPOOL REFRIGERATOR Customer is experiencing freezing temperatures in the fresh food compartment. These conditions match the issues in service pointer W10902061; ordrng 1 W10884375 (contrl-box)
Macaulay G.
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Both fresh food door seals are damaged. Also, freezer door is bowing. Office to order both seals and freezer door.; ordrng 1 13107111SQ (dor-fip ss) and 2 W10830274 (gasket-fip)
Macaulay G.
WTW8040DW4 WHIRLPOOL WASHER Unit not draining. Removed foreign objects from drain pump. Unit drains properly now. All tested ok
Macaulay G.
WTW8040DW4 WHIRLPOOL WASHER Unit not draining. Removed foreign objects from drain pump. Unit drains properly now. All tested ok.
Macaulay G.
GUD27GSSJ0WW GE STACKED WASHER/DRYER Replaced dryer timer. All tested ok.; Job Cmpltd
Macaulay G.
GUD27GSSJ0WW GE STACKED WASHER/DRYER Dryer does not heat properly. Does not light unless the timer is “played with”. Office to order timer.; ordrng 1 WE04X22654 (timer)
Macaulay G.
GUD27GSSJ0WW GE washer Replaced motor. All tested ok. Put mitigation mat under washer.; Job Cmpltd
Macaulay G.
GUD27GSSJ0WW GE WASHER Replaced control, control board, selector switch, and lid lock. Now is showing error for open winding in motor. Office to order motor.; ordrng 1 WH49X20495 (kit motor and shield)
Macaulay G.
WRX988SIBM00 Whirlpool Refrigerator Replaced icemaker, valve, and door gasket. All tested ok. Put mitigation mat under refrigerator.; Job Cmpltd