Appliance Repair in Grafton, Ohio
for Grafton, OH
dave - Grafton, OH
Installed the control panel in no time. Very friendly and professional.
dave - Grafton, OH
Paul did an awesome job - quick and wonderful service!!
BRUCE - Grafton, OH
Great service, arrived when they said they would ,very friendly and professional.
BECKY - Grafton, OH
Refrigerator French door was a little lower than the other. Technician leveled the appliance as best he could and doors are almost even. He said the back left corner needed a shim and he didn't do that in the adjustment service warranty.
LORI - Grafton, OH
Service has been good - have had a challenging time determining issue with Kitchenaid Microwave. Any issues are with Kitchenaid - Fred's has been great. Customer service team is friendly and helpful. Technician is timely and provides updates of expected arrival.
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Installed compressor and charged unit. Op test ok. ; Job Cmpltd,
MEDX655DW1 MAYTAG DRYER Installed timer and ran timed dry hi heat. Op test ok. Advised to use as normal. If issues continue please contact wpl back for service. ; Job Cmpltd
MEDX655DW1 maytag dryer Unit is taking longer to dry items on timed versus sensor, heat checks fine in timed, but is apparently short cycling, also found venting crushed, explained to customer, ordering a timer; ordrng 1 WPW10642928 (timer),
WRF535SWHZ00 whirlpool refrigerator Replaced start device, plugged in, fired up, did click when starting but I believe that was due pressure equalizing, advised customer and asked to monitor, if persists please pre-ID compressor ; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.