Appliance Repair in Grafton, Ohio
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for Grafton, OH
Dee - Grafton, OH
Mary - Grafton, OH
David is great
Mary - Grafton, OH
Service was good, David is great! Very professional!!
Valorie - Grafton, OH
Service on washer and dyer
Mary - Grafton, OH
Very nice and courteous
Richard - Grafton, OH
Excellent. Thank you
Wash machine issues
Mary - Grafton, OH
Karen - Grafton, OH
he advised me how to handle the problem if it occurs in the future
Patti - Grafton, OH
Kathleen - Grafton, OH
Very professional and courteous service, I thank you.
Great service, very professional
SK - Grafton, OH
Our technician David was very thorough and was very caring with our new wood floors when moving the refrigerator. He was happy to explain everything he was doing along the way. Best service call on an appliance ever.
Great service and personality
Pamela - Grafton, OH
John - Grafton, OH
Tech was outstanding
JOHN - Grafton, OH
Professional as well as friendly
COLLEEN - Grafton, OH
We could not have been more satisfied with our technician Mac. He was extremely helpful and knowledgeable.
COLLEEN - Grafton, OH
Best Service beginning to end
greenlady0 - Grafton, OH
I had never heard of Fred's appliance repair and was very leary when my call was answered by a a centralized center. My fears were soon laid to rest by everyone's professionalism from the warranty call center, Fred's and finally the serviceperson Macauly. I would definitely recommend these folks for non warranty work as well, They were all accommodating,knowledgeable, clean and polite!!!..
Response from Fred's Appliance Service:
Hi Sarah, Thank you for submitting your review! Fred's Appliance may sound like a call center but we're still a small business at heart with only three Fred's representatives answering our phones. We've been utilizing technology more and more so it may seem like we're a large corporation but we're just doing out best to be as efficient as possible for customers! We are so happy to hear that you received excellent service from our company. While we hope your appliances don't give you trouble, know that we're here if you need us! 1-888-45-FREDS Have a great weekend, The Fred's Team
PATRICA - Grafton, OH
dave - Grafton, OH
Installed the control panel in no time. Very friendly and professional.
dave - Grafton, OH
Paul did an awesome job - quick and wonderful service!!
BRUCE - Grafton, OH
Great service, arrived when they said they would ,very friendly and professional.
BECKY - Grafton, OH
Refrigerator French door was a little lower than the other. Technician leveled the appliance as best he could and doors are almost even. He said the back left corner needed a shim and he didn't do that in the adjustment service warranty.
LORI - Grafton, OH
Service has been good - have had a challenging time determining issue with Kitchenaid Microwave. Any issues are with Kitchenaid - Fred's has been great. Customer service team is friendly and helpful. Technician is timely and provides updates of expected arrival.
Very polite and professional!
ANTHONY - Grafton, OH
He was quick and explained what it could have been! Quick and had manners! Even offered to wear shoe booties! Wasn't necessary in my home! Perfect kind of person to have do service in your home!
MAUREEN - Grafton, OH
Great service! Answered all questions we had
DRYER MAYTAG MGDX655DW2 "Replaced timer, checked AF going outside, good. Op test ok"
WASHER WHIRLPOOL WTW4855HW1 "Cc leaking from front corners by legs, only on bulky cycle. No error codes, ran test cycle, ok. Ran bulky sheets cycle and observed. Went all the way to final spin no leaks. Looked at tub ring, no cracks, looked underneath unit, no water marks. Op test ok."
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 4.8 oz r134a, unit cooling, pressures good. Give 12-24 hours to return to normal temps. Op test ok"
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Took pictures of damage to floor. Found leak coming from filter drier, use light and saw the dye bubbling out from top of filter where it meets the steel. Ordering dye filter drier.*** put 3 count just Incase ; ordrng 2 WPW10143759 (dryer)s"
RANGE GE JT915W0F6WW Ch cord fan before replacing. New fan good. Replaced. Bake on 350. Good. Op test ok
DRYER MAYTAG MEDX655DW1 "Replaced part, tested. Op test ok"
RANGE GE JT915W0F6WW "F9 code popped back up. Found new fan just replaced is bad, open resistance. Ordering fan*** Put on a cancellation list; ordrng 1 WB26T10018 (fan assy)"
RANGE GE JT915W0F6WW Replaced parts. Tested. Op test ok
WASHER MAYTAG MVWB865GW0 "Cc something wrong with spin cycle, clothes still wet on some cycles. No error codes. Felt like tub was contracted a little. Removed tub, found some clothes ripped in bottom. Removed, ran test 51/52. Looked underneath. Op test ok"
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replace all doors,opt test ok"
RANGE GE JT915W0F6WW "F9 error code, dealing with cooling fan. Tested, Fan is weak. Ordering fan, customer has switches they bought to test and put in.; ordrng 1 WB26T10018 (fan assy 98.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWB865GW0 "Replaced parts, ran test 51/52. Op test ok"
WASHER MAYTAG MVWB865GW0 "Cc not working, lid pops up. Found lid lock error and communication error code. Ordering control, UI, lid lock.; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.8 oz r134a, unit cooling, pressures good, replaced the control thermistor and evap fan. op test ok"
WASHER MAYTAG MVWX655DW0 "Cc of agitator. No error codes. Went into service mode, all components working, agitate and spin working. Went into manual mode, tested agitate and spin and both worked, high and low modes. Checked agitator, loose, checked underneath and found a coin, removed. Agitator looks worn underneath but is still good. Put small load in on normal. Let go through sense cycle. Agitator was working properly. Op test ok"
COOK TOP JENN-AIR JED8230ADS16 Replaced switch. Tested. Op test ok
REFRIGERATOR WHIRLPOOL WRR56X18FW02 cc not cooling. Found Evap cover all frosted up. Found line going into compressor from Evap frosted up by filter drier. Found ice on back of refrigerator cabinet. Floor damagedAndyBall of ice on the line coming from the Evap to the compressor in the compressor compartment (see picture). Said there might be a restriction or low charge. Advised to replace Evap and drier.; ordrng 1 W10858281 (evaporator) and 1 W11253231 (contrl-box) and 2 WPW10143759 (dryer)s and 1 WPW10359880 (motor-evap) and 1 WPW10383615 (thermistor)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced all parts, op test ok."
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc not cooling. Customer had unit unplugged when problem first started for 2/3 days. Unit has been on for 24 hrs. Customer said there was a big frost pattern over the Evap cover before she unplugged everything. Defrost issue. Temp today Fz was 2*, FF was 37*. Took over cover, good frost pattern over Evap. Heater is good. Control not sending voltage out to harness. Ordering control and harness; ordrng 1 W10702120 (gasket) and 1 W10913629 (harns-wire) and 1 W11179226 (contrl-box) and 1 WPW10384183 (thermistor)"
COOKTOP ELE JENN-AIRE JED8230ADS16 "Cc back burner stuck on high. Checked infinite switch, less than 1ohm. Will need switch; ordrng 1 WPW10391800 (switch-inf 70.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWB765FW3 Cc unit not advancing. F7E9 locked rotor error. Found whoever installed unit did not removed the shipping cardboard underneath. Cardboard was stuck and not allowing unit to spin or agitate. Removed. Ran tested 51/52. All components good. Op test ok.
REFRIGERATOR AMANA ABB1922FEB2 Replace all parts opt test ok
WASHER GE GTW460ASJ7WW "Installed drain pump, op test good, placed water mit mat"
REFRIGERATOR AMANA ABB1922FEB2 Rails are bad they were not closing shot leaving door open on right side causing warm air going in to freezer from house I push it in a now is close all the way ordering rails and gasket ; ordrng 1 12002497 (gear (left)) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10280608 (bracket) and 1 WPW10280613 (bracket) and 1 WPW10284680 (bracket) and 1 WPW10284681 (bracket) and 1 WPW10436247 (gasket-fip)
LAUNDRY CENTER MAYTAG MVWX655DW1 Customer complain is that lid not closing on right side replace new lid and still not closing right calling techline ask me to replace the top and both hinges also was ordering the left hinges for lid customer call Costco and they told customer to cancel repair that they will replace unit for him
WASHER GE GTW460ASJ7WW "Cc not draining or spinning. Machine will not spin due to draining problem. Got all water out machine, ohmed out drain pump and it is open. Ordering drain pump.; ordrng 1 WH23X27574 (DRAIN PUMP )"
DRYER SAMSUNG DV48J7700EWA2 "Replaced pulley and belt. Ran and tested, unit heated. Op test ok"
REFRIGERATOR MAYTAG MFI2269DRM01 "Icemaker not cycling on its on. Checked on/off switch, good. Replaced icemaker from t/s. Icemaker called for water. Give a couple hours before customer gets ice to drop. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"
DRYER SAMSUNG DV48J7700EWA2 "Cc dryer not working, found belt starting to rip and not hooked up to idler pulley, pulley is broke and worn down. Ordering belt and pulley.; ordrng 1 6602-001655 (BELT 38.64) and 1 DC93-00634A (IDLER PULLEY 44.42), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER SAMSUNG DV48J7700EWA2 "Replaced all parts, tested. Heated and cycled. Op test okay."
DRYER SAMSUNG DV48J7700EWA2 "Cc dryer not starting and noise. Units UI will make selection but when you press start, nothing will happen. DC error code popped up, Door Open Error code. Belt is ripped and idler pulley is broke off. Door switch open. Ordering Idler pulley, belt and door switch.; ordrng 1 6602-001655 (BELT 38.64) and 1 DC64-0082B (DOOR SWITCH 20.06) and 1 DC93-00634A (IDLER PULLEY 44.42), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWB750YW0 "Cc of F51 error code again. Customer said did a couple loads and it worked fine, then code popped back up. Found basket not being able to move at all by hand. Was able to remove what was causing it not to spin. Basket was hard to get off. Advised customer that the bearings are getting loud and will only get louder. Will quote customer for bearing, hub, labor. If basket doesn’t come out, will also need a whole new basket and tub. Customer doesn’t want the bearings fix as of today.;ordrng 1 W10435302 (bearing 105.51) and 1 W10820039 (hub 26.47), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWX655DW0 "Replaced console control and drain pump, tested and calibration. Op test ok"
FREEZER UPRIGHT WHIRLPOOL WZF34X20DW01 Replaced all parts. Tested and steamed gasket. Op test ok