"Cc unit will be halfway through cycle and go into Cool Down and say complete. Went over Sensor Drying with customer. If clothes arent reaching or hitting moisture sensor. Unit will time out and end cycle early. Replaced fuse and thermistor. Called TL. Agreed that unit is working normally, all components have been checked and explain sensor dry cycles to customer. Removed coins and nail from unit. Tested, running as it should. Op Test Ok."

Cc that unit is making ice but looks thinner then what they were use to. Verified and customer already ran a clean cycle and also changed filter as well. So I ran diagnostics to verify what thickness is the ice set to and it was set to normal so I changed the setting to thick. Let the unit run too see if it would make a difference and noticed circulation pump was starting way before it would fill all the way. The pump has a built in sensor and looks like it was not sensing correctly. Replaced circulation pump tested unit and water was filling as should now. Recommended customer to monitor.

"Cc unit not cooling and clicking noises. Compressor will kick on, run loud and kick off 15 secs later. Tried a new start device, did not working. Compressor malfunction; ordrng 1 W11580057 (Compressor) and 2 W11506619 (Coupler)s and 2 W11578570 (Coupler)s and 1 W11504447 (Coupler) and 1 W11504445 (Coupler) and 2 W11504433 (Coupler)s and 2 W11504415 (Coupler)s"

Replaced drain pump. Found the drain hose was clogged. Was able to clear with Nitrogen. Customer to clean filter. Unit is draining. Good. Op Test Ok.

"Cc unit just draining and not showing progress lights. Plugged unit in, just draining constantly. Unplugged. Tested outlet, (took pic) Open Ground. Customer will need an electrician come and replaced/correct outlet. Error codes for washer, Long Fill. Found sediment built up on cold water valve. Replaced valve from surplus. Let customer know about sediment build up and to look into the hot water tank. Ran unit, good. Op Test Ok. ; used 1 W11210463 ( Valves) from stock"