Appliance Repair in Grafton, Ohio
for Grafton, OH
BECKY - Grafton, OH
Refrigerator French door was a little lower than the other. Technician leveled the appliance as best he could and doors are almost even. He said the back left corner needed a shim and he didn't do that in the adjustment service warranty.
LORI - Grafton, OH
Service has been good - have had a challenging time determining issue with Kitchenaid Microwave. Any issues are with Kitchenaid - Fred's has been great. Customer service team is friendly and helpful. Technician is timely and provides updates of expected arrival.
Very polite and professional!
ANTHONY - Grafton, OH
He was quick and explained what it could have been! Quick and had manners! Even offered to wear shoe booties! Wasn't necessary in my home! Perfect kind of person to have do service in your home!
MAUREEN - Grafton, OH
Great service! Answered all questions we had
REBECCA - Grafton, OH
WFW72HEDW0 WHIRLPOOL WASHER Ran diagnostics, f9e1 long drain, f3e1 water level sensor, f5e4 door not opened between cycles, f8e3 overflow, cleared and tested, very poor drainage, disassembled unit to access drain pump filter, removed a lot of debris, cleaned filter, reassembled unit, ran test cycle again, drained very well, went through entire test with no errors, op test ok.; Job Cmpltd
WRF989SDAM00 WHIRLPOOL REFRIGERATOR Unit has had multiple sealed system issues, no cool in FC, started by observing pressures in test 4, 5psi low side on RC, 8” vacuum lowside FC, highside about 240psi, both evaps, seems to have a floating restriction, called techline, spoke with Tibor, SR# 7720545440, not repairable, out of warranty, customer to discuss with Whirlpool.; Job Cmpltd
MEDC215EW1 MAYTAG DRYER , Replaced door switch, started a cycle, fired right up, opened door, dryer stopped and light kicked on, op test ok.; Job Cmpltd
KUDS230B0 KITCHENAID DISHWASHER Wash motor is not engaging, timer is not sending power, also checked wash motor windings, has an open, motor is available but timer is not,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.