"Cc unit temp not cooling after accidentally knocking out plug, customer had to reset unit then started working. Wanting unit looked at. As far as I can see, all components working, cooling correctly. Unit is 30 years old. Advised customer, Most components about 95% of unit is discontinued. As of now, unit is good. SVC only."

"Cc compressor runs too much. Checked temps. All good. 39* in FF and 1* in FZ. No issues or questions with cooling. Went over with customer that a compressor can run 80-90% of the time, defrost time can vary from model to model. Unit is functioning correctly. Old refrigerator was 30 years old. Advised customer cannot compare the two. Called TL. Techline agreed that unit is functioning normally. Op Test Ok"

Replaced leveling leg. Also bent the threaded part of the chassis to make more tension on the leveling threads. All tested ok.

Cc that she used washer the first time with a small load just to test worked fine but on the second load with towels it stopped at the wash. Verified and found drain hose was on a drain close to the floor. Ran diagnostics and found error code F8E1 long fill. Explained to customer that she will have to raise the drain hose at least 39 as described in the owners manual. Tested unit and unit worked as should opt test good.

"Replaced motor, ran unit. Good. Found Service Pointer, if dryer becomes unresponsive. Just advising customer to hook unit to WiFi for an over the air update for latest software. Op Test Ok."