WASHER MAYTAG MHW8630HC2 "Cust not at home. Called customer, he said ok to go into home. Installed WiFi board. Connected unit to home router. Good connection. Advised customer to register unit on app when customer arrives back home."

WASHER MAYTAG MHW8630HC2 "Cc unit does not connect to WiFi Customer states unit will not connect to WiFi, tried several times through the app. Unit is unable to establish a connection to the router. Ordering WiFi control. ; ordrng 1 W11316276 (CONTROL)"

DRYER WHIRLPOOL MGD8630HC1 "Cc unit not drying consistently.Cust states some loads come out dry, others will be damp at the end of the cycle. Ran diagnostics, no codes stored. Ran time dry cycle on high for 10 min. Unit cycling properly, good heat at exhaust of 156 degrees peak. Un

RANGE KITCHENAID KOSE507ESS04 Installed blower and convect fan. Ran test bake. Found unit still making the same noise. If unit is pulled out a little bit the noise goes away. Adjusted unit. Found noise went away. Advised customer if the noise comes back the only other issue would be a

RANGE KITCHENAID KOSE507ESS04 Could not pull unit due to mounting screw being seized in cabinet. And I do not want to damage anything. Spoke with BJ he stated if the screw cannot be removed customer will have to have it removed. Customer to have screws removed.; saved tckt