Appliance Repair in Jefferson, Ohio
for Jefferson, OH
RHONDA - Jefferson, OH
Great experience , friendly, helpful and timely. Couldn’t have gone better.
DELORIS - Jefferson, OH
I greatly appreciate the timely fashion in which my repairman managed to take care of my problem with my washer. He was professional and knowledgeable in the repair. He was also very courteous.
Arrived on time-excel. apperance-- with tools and parts
richard - Jefferson, OH
He would be welcome in our home to work again
Work on maytag washer. . . Very satisfied
MARY - Jefferson, OH
Very happy with service. . .Girl in office was kind, Ben was prompt and very nice. . .very much appreciated!
PAM - Jefferson, OH
Very curtious,prompt, same day service , my refrigerator stopped working to repair it was going to be very expensive service rep suggested wait to fix and shop for a new one, we have 30 days to take off the. 90.00 service call on the total repair, incase we do decide to repair and not purchase new one, won't be charged another service call.
5 star says it all
MARIANNE - Jefferson, OH
Good service, courteous and informative.
Very pleased with the service and professional status
WILLIAM - Jefferson, OH
SUSAN - Jefferson, OH
Ben was very conscientious and professional. Explained what he did to fix the problem. Great Service Tech!
AMANDA - Jefferson, OH
I was very well pleased with the service and Arthur...
GARY - Jefferson, OH
I explained to the office that I needed a repairman first thing in the morning and he was here by 8:00 am..I appreciate that they worked with me...thank you...
WHIRLPOOL WASHER WTW8800YC1 Ran diagnostics. Getting a f1. In diagnostics getting a f 68. According to techsheet unit needs a machine motor control est= 89.95 sc. 98.00 labor. 265.03 parts. Total est=483.56. Part needed is 1 W10761635. Customer does not want repaired; Job Cmpltd,
FRIGIDAIRE REFRIGERATOR LFHB2741PFBA Upon arrival ice bin is FULL. Ice maker dropped another tray when i first got to the home. Customer states has been making ice since i left last visit Did not want to fix a ice maker that is now working. Unit op test good. ; Job Cmpltd,
FRIGIDAIRE DISHWASHER KH51531811 Replaced pressure switch. Called techline (Tammy) performed recalibration. Unit op test good. Not leaking now. Left bottom panel for customer to install. (Do not want to scratch customer floor.). ; Job Cmpltd,
WHIRLPOOL WASHER WFW9200SQ00 Found unit inner drum moving back and forth. Needs bearing job est = 45.00 sc. 280.00 labor. 790.97 parts and shipping. Total est = 1191.30. Parts needed are 1-w10874745. And 1-wpw10040480. Cust does not want repaired. ; , Job Cmpltd,
WHIRLPOOL DRYER WED7990FW0 Getting a f4e4 error. Line 2 error. Called techline talked to David Ran diagnostics everything passed Increased cust expectation time to f3 7721731102. Checked power to unit getting 237 v techline suggested to use time dry for small loads. Cleared error code. Did not return. Customer to monitor ; Job Cmpltd,
WFE525S0HV WHIRLPOOL RANGE Installed control board op test ok ; Job Cmpltd
WHIRLPOOL REFRIGERATOR GI5SVAXVB02 Replaced main bd and reprogrammed code. Unit started. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,
MAYTAG DISHWASHER MDB8959SFZ4 Replaced tracks. Cust to install dish washer after repair ; Job Cmpltd,
FRIGIDAIRE REFRIGERATOR LFHB2741PFBA Found unit needs gasket kit for ice maker Extra time ; ordrng 1 5303918784 (SEAL KIT), schdld next appmnt for 4/13 FRI ! [**],
FRIGIDAIRE DISHWASHER LGID2475QF3A Found heater working properly. Unit overflowing water into base area. Talked to three different techline people order pressure swich assy kit ; ordrng 1 A00055406 (PRESSURE SWITCH ), schdld next appmnt for 4/12 THU
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.