Appliance Repair in Jefferson, Ohio
for Jefferson, OH
Arrived on time-excel. apperance-- with tools and parts
richard - Jefferson, OH
He would be welcome in our home to work again
Work on maytag washer. . . Very satisfied
MARY - Jefferson, OH
Very happy with service. . .Girl in office was kind, Ben was prompt and very nice. . .very much appreciated!
PAM - Jefferson, OH
Very curtious,prompt, same day service , my refrigerator stopped working to repair it was going to be very expensive service rep suggested wait to fix and shop for a new one, we have 30 days to take off the. 90.00 service call on the total repair, incase we do decide to repair and not purchase new one, won't be charged another service call.
5 star says it all
MARIANNE - Jefferson, OH
Good service, courteous and informative.
Very pleased with the service and professional status
WILLIAM - Jefferson, OH
SUSAN - Jefferson, OH
Ben was very conscientious and professional. Explained what he did to fix the problem. Great Service Tech!
AMANDA - Jefferson, OH
I was very well pleased with the service and Arthur...
GARY - Jefferson, OH
I explained to the office that I needed a repairman first thing in the morning and he was here by 8:00 am..I appreciate that they worked with me...thank you...
Great Service & friendly
TRACY - Jefferson, OH
Here when said would be, very kind and explained things well.
BRIAN - Jefferson, OH
MAYTAG DRYER MEDX500XW0 Customer states unit runs approximately 10 min the shuts down and wont restart for about another 10 min After unit shut down getting a f3e6 error. Moisture sensor open. Did test per techsheet moisture sensor good. Needs main control est = 89.95 sc. 115.00 labor. 235.32 parts. Total est =469.99. Part needed is 1 WPW10317638. Cust does not want repaired. ; Job Cmpltd,
FRIGIDAIRE WASHER FAFW4011LW0 Replaced valve. Tried to start unit no good getting a e41 error code. Per tech sheet part need to order 131763256 door lock assy. Cust does want repaired. ; ordrng 1 131763256 (LOCK ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/27 TUE 12-5,
WHIRLPOOL WASHER WTW8500DC2 Installed all parts listed ran calibration cycle. Passed. Started unit on normal wash unit filled washed and drained spun out properly. Op test good ; Job Cmpltd,
FRIGIDAIRE WASHER FAFW4011LW0 Found unit water inlet cracked and needs replaced ; ordrng 1 134959340 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/21 WED !,
WHIRLPOOL WASHER WTW8500DC2 Upon arrival found unit dead. No power at ui. Found 120 v going to main control nothing out. Needs main control and UI (Drained unit of all water. Had to take lock apart to open lid). ; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console), schdld next appmnt for 2/19
WMH32519HV1 whirlpool micro oven Installed new part unit op tested good ; Job Cmpltd,
MVWC565FW0 maytag washer Installed new part unit op tested good ; Job Cmpltd
MVWC565FW0 maytag washer The machine has a control faults pressure sensor fault needs a new main control. Customer is also using non HE soap.; ordrng 1 W11116594 (CONTROL )
WRT311FZDB00 whirlpool refrigerator Installed new part unit op tested good ; Job Cmpltd
WRT311FZDB00 whirlpool refrigerator The unit is still not defrosting I took the back wall wall I tested the heating circuit tested good defrost control is not song and power needs a new control; ordrng 1 WPW10352689 (DEFROST CONTROL )
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.