Appliance Repair in Jefferson, Ohio
for Jefferson, OH
JOHN - Jefferson, OH
Whirlpool Warranty Service Call
TAMMY - Jefferson, OH
Fantastic friendly service and staff.
MICHELL - Jefferson, OH
Very professional and knowledgeable
TRACI - Jefferson, OH
Michelle - Jefferson, OH
Brian quickly fixed my dryer. He had all the parts on the truck and was very respectful.
Response from Fred's Appliance Service:
Hi Michelle, Thank you for submitting your feedback! We always to our best to repair our customers' appliances on the first trip out and we are happy to hear that we could do that for you. We hope you are enjoying having your dryer back in action! Have a great week, The Fred's Team
RHONDA - Jefferson, OH
Great experience , friendly, helpful and timely. Couldn’t have gone better.
DELORIS - Jefferson, OH
I greatly appreciate the timely fashion in which my repairman managed to take care of my problem with my washer. He was professional and knowledgeable in the repair. He was also very courteous.
Arrived on time-excel. apperance-- with tools and parts
richard - Jefferson, OH
He would be welcome in our home to work again
Work on maytag washer. . . Very satisfied
MARY - Jefferson, OH
Very happy with service. . .Girl in office was kind, Ben was prompt and very nice. . .very much appreciated!
PAM - Jefferson, OH
Very curtious,prompt, same day service , my refrigerator stopped working to repair it was going to be very expensive service rep suggested wait to fix and shop for a new one, we have 30 days to take off the. 90.00 service call on the total repair, incase we do decide to repair and not purchase new one, won't be charged another service call.
WRT311FZDW01 Whirlpool Refrigerator Installed fan kit OP TEST OK
MAYTAG WASHER MVWP575GW0 Customer had a load in the wash upon my arrival unit tested good. Customer was most likely just having an issue with the proper loading procedure.; Job Cmpltd,
WHIRLPOOL WASHER WTW7000DW0 Replaced washplate. Op test good Advised cust to clean washer with affresh ; Job Cmpltd,
WRT311FZDW01 Whirlpool Refrigerator Found fan loud and frost build up in freezer Needs fan kit ; ordrng 1 W10916494 (blade-fan)
WHIRLPOOL WASHER WTW7000DW0 Found washplate stripped out. Needs washplate and bolt ; ordrng 1 W10752283 (washplate), schdld next appmnt for 8/3 FRI !,
WHIRLPOOL WASHER WTW8000DW2 Replaced water valve. Op tests good Advised customer about the stuff coming thru his well. ; Job Cmpltd,
CROSLEY DRYER CED126SDW1 Est = 89.95 sc. 86.00labor. 41.15 parts total est =231.75. Parts needed are 1-279816. No funds at this time. Cust to call for re appointment after he can gather funds ; JOB COMPLT
WFW75HEFW0 Maytag Washer Cust complaint times are different on this control than on her original control like normal wash is now 1hr 3 min instead of 47 min. Unit is operating properly. Advised cust to run clothing that has urine on them on the sanitize cycle for better cleaning in hot water. ; Job Cmpltd
WTW8000DW2 Whirlpool Washer Found water valve faulty and needs replaced ; ordrng 1 W11220230 (WATER VALVE)
WHIRLPOOL DRYER WED7990FW0 he drain hose is missing customer has a rubber hose in its place. And it is leaking; ordrng 1 W11169712 (DRAIN HOSE ), schdld next appmnt for 6/29
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.