Appliance Repair in Jefferson, Ohio

Local Reviews
for Jefferson, OH

Rated 4.9 out of 5 stars based on 19 customer reviews

Map of Jefferson, OH

great service




he was professional and curtious ...exsplaned what he found and answered questions in a polite manner


Map of Jefferson, OH

Very Knowledgeable




Whirlpool was suppsed to send an oven door strip. Sent oven glass instead. That wasn't even discussed?!


Response from Fred's Appliance Service:

Hi Sandra, Thank you for taking the time to submit your review! We apologize that the incorrect part was sent. I am showing that we are scheduled to come back out on Wednesday to repair the oven door strip. We apologize for the inconvenience! Thank you, The Fred's Team


Map of Jefferson, OH

Very Professional





Map of Jefferson, OH

Whirlpool Warranty Service Call




Fantastic friendly service and staff.


Map of Jefferson, OH

Knowledgable




Very professional and knowledgeable


Map of Jefferson, OH

Great Service





Map of Jefferson, OH

Great service




Brian quickly fixed my dryer. He had all the parts on the truck and was very respectful.


Response from Fred's Appliance Service:

Hi Michelle, Thank you for submitting your feedback! We always to our best to repair our customers' appliances on the first trip out and we are happy to hear that we could do that for you. We hope you are enjoying having your dryer back in action! Have a great week, The Fred's Team


Map of Jefferson, OH

Rhonda




Great experience , friendly, helpful and timely. Couldn’t have gone better.


Map of Jefferson, OH

Warranty service




I greatly appreciate the timely fashion in which my repairman managed to take care of my problem with my washer. He was professional and knowledgeable in the repair. He was also very courteous.


Map of Jefferson, OH

Arrived on time-excel. apperance-- with tools and parts




He would be welcome in our home to work again


Arthur V.

Arthur V.

DRYER MAYTAG MEDB835DW4 Found issue is with customer power. Neutral connected to ground. Customer needs a electrician to provide correct power.

Near Sheffield Rd, Jefferson, OH 44047
Arthur V.

Arthur V.

WASHER MAYTAG MVWB765FW3 Ran diagnostics upon arrival and got a f0e5 error. Overloaded. Cleared code and ran a verification cycle. Unit passed. Let customer load washer and cycled on colors his preferred cycle. Unit filled and started washing. Customer stated drum wasnt turning while adjatating before but is now. Unit working as designed. Op test good

Near E Union Rd, Jefferson, OH 44047
Arthur V.

Arthur V.

RANGE GE JGB900SEF1SS "Replaced bake burner with ignitor. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near OH-46, Jefferson, OH 44047
Jeff M.

Jeff M.

REFRIGERATOR GE GFSL6KKYCCLS "Compressor is seized up use JR‘s tool on the compressor did not work trip the power supply needs a new compressor; ordrng 1 WR87X10185 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clay St, Jefferson, OH 44047
Brian M.

Brian M.

WASHER WHIRLPOOL WFW75HEFW0 Customer showed pop took pic Installed control and a ui Ran auto test OP TEST OK

Near Day Rd, Jefferson, OH 44047
Arthur V.

Arthur V.

RANGE GE JGB900SEF1SS "Gound bake ignitor weak and bake burner deformed. Needs both ; ordrng 1 WB16K10035 (burner bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near OH-46, Jefferson, OH 44047
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE LGHN2844MF0 Cc of unit leaking water Found drain line frozen and drain tube clogged Cleared ice and clog OP TEST OK

Near Dumperth Dr, Jefferson, OH 44047
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BW2 Home was remodeled and unit was just installed Customer showed pop took pics Cc that unit popped and smoke Found control board burnt out Needs control Customer wants to install he can’t wait till next week for return visit ; ordrng 1 W11113908 (cntrl-elec)

Near OH-193, Jefferson, OH 44047
Brian M.

Brian M.

WASHER WHIRLPOOL WFW75HEFW0 Cc unit won’t spin Could not get unit to start a test cycle no response Needs Ui and control Customer to get proof of purchase and call office to have parts ordered

Near Day Rd, Jefferson, OH 44047
Jeff M.

Jeff M.

WASHER CROSLEY CAW11544EW1 The drain hose is kinked and the hot water isn’t hooked up also there using to much soap. I told the customer she needs to buy new water hoses and find a new place for the washer so the hose to the drain does not think 10 cut back on soap to 2 tablespoons

Near W Satin St, Jefferson, OH 44047

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Fred’s Appliance for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.


Customer Financing

We offer 6 month financing for any repair cost that is $99 or more. Each customer is subject to credit approval from Paypal.

Not sure if you will qualify?

Apply for Financing

About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $89.95 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00


COST BREAKDOWN

What goes into the cost of our service call and diagnostics?

VANS

The purchase and maintenance of each technician’s van, including insurance and taxes.

FUEL

Until Tesla releases a service van, we have to continue using gasoline for our vans.

TOOLS

From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.

VAN STOCK

We keep parts in our van that are prone to needing replaced during the average appliance lifespan.

LIABILITY INSURANCE

We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.

TECHNICIAN TRAINING

Includes the Three Week Course at our Academy, but also continuing education throughout the technician’s career.

MOBILE TECHNOLOGY

Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.

EMPLOYEE BENEFITS

Health and Retirement plans for each technician. Paid vacation and sick leave.

TAXES & LEGAL

As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.

MARKETING

Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.

OFFICE EQUIPMENT

Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.

OFFICE BUILDING

Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.


TECHNICIAN INFO

Our office will send an email the day before your appointment providing the technician’s picture and name. We are guests in your home and we want to ensure you know who we are sending.

The email will also contain a link to confirm your appointment, making the process quick and easy!

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Fred’s Appliance, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call

When you deal with Fred’s, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for decades and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.


LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.