Appliance Repair in Jefferson, Ohio
for Jefferson, OH
TRACI - Jefferson, OH
Michelle - Jefferson, OH
Brian quickly fixed my dryer. He had all the parts on the truck and was very respectful.
Response from Fred's Appliance Service:
Hi Michelle, Thank you for submitting your feedback! We always to our best to repair our customers' appliances on the first trip out and we are happy to hear that we could do that for you. We hope you are enjoying having your dryer back in action! Have a great week, The Fred's Team
RHONDA - Jefferson, OH
Great experience , friendly, helpful and timely. Couldn’t have gone better.
DELORIS - Jefferson, OH
I greatly appreciate the timely fashion in which my repairman managed to take care of my problem with my washer. He was professional and knowledgeable in the repair. He was also very courteous.
Arrived on time-excel. apperance-- with tools and parts
richard - Jefferson, OH
He would be welcome in our home to work again
Work on maytag washer. . . Very satisfied
MARY - Jefferson, OH
Very happy with service. . .Girl in office was kind, Ben was prompt and very nice. . .very much appreciated!
PAM - Jefferson, OH
Very curtious,prompt, same day service , my refrigerator stopped working to repair it was going to be very expensive service rep suggested wait to fix and shop for a new one, we have 30 days to take off the. 90.00 service call on the total repair, incase we do decide to repair and not purchase new one, won't be charged another service call.
5 star says it all
MARIANNE - Jefferson, OH
Good service, courteous and informative.
Very pleased with the service and professional status
WILLIAM - Jefferson, OH
SUSAN - Jefferson, OH
Ben was very conscientious and professional. Explained what he did to fix the problem. Great Service Tech!
WRX735SDHZ00 Whirlpool Refrigerator Cc that freezer door has condensation on seal Found water on upper part of freezer seal Adjusted seal and repositioned door OP TEST OK
MAYTAG WASHER MVWC400XW0 Found unit needs door lock and strike. Also unit needs a actuator est = 89.95 sc. 105.00 labor. 155.96 parts. Total 374.60. Parts needed are 1-w10404050. And 1- wpw10240573. And 1- wpw10006355. Cust does not want repaired. ; Job Cmpltd, s
WHIRLPOOL WASHER MVWX655DW1 Found 2 error codes both related to door lock errors. Needs door lock found unit is under warranty per SBWebb. Called office said go ahead with repair using sbwebb info Replaced door latch assy. Recalibrated. Op test good. Advised cust his outlet has no ground and safety issues regarding. No ground. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
MAYTAG WASHER WFW75HEFW0 Replaced control. Took core for return. Op test good ; Job Cmpltd,
WHIRLPOOL DRYER WED7990FW0 7722167969 file #. The 1st tech told me 4+ hour of dry time was normal. The 2 tech told me to look for a lint buildup on the blower fan. The issue with the unit was the coils where packed with lint I took pic photo died idk if they saved ; Job Cmpltd,
WTW5000DW1 Whirlpool Washer Cc that unit will not startFound lid lock clicking but not engaging Needs lid lock replaced Used lid lock from truck stock OP TEST OK ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
TAPPAN DISHWASHER TDB210RFS5 Cust complaint unit not filling with water. Found float switch misaligned with actuator ;, Job Cmpltd,
WED7990FW0 Whirlpool Dryer Cc that unit takes along time to dry out side the normal dry times Rand Diagnostics no error Temp inside drum is reaching 146 degrees OP TEST OK
WFW75HEFW0 Maytag Washer Found customer complaint “ not spinning all the water out” wet load at end of cycle. Found drain pump operating properly Needs appliance manager control bd.; ordrng 1 W11201274 (CONTROL )
WED7990FW0 Whirlpool Dryer Installed control, drain and lint door Ran auto test OP TEST OK ;
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.