Appliance Repair in Jefferson, Ohio
for Jefferson, OH
I was very well pleased with the service and Arthur...
GARY - Jefferson, OH
I explained to the office that I needed a repairman first thing in the morning and he was here by 8:00 am..I appreciate that they worked with me...thank you...
Great Service & friendly
TRACY - Jefferson, OH
Here when said would be, very kind and explained things well.
BRIAN - Jefferson, OH
GTW460ASJWW GE WASHER The unit is leaking oil needs a new transmission extra time is needed; ordrng 1 WH38X24354 (TRANS)
WDF540PADB0 WHIRLPOOL DISHWASHER The unit was not draining. I found a plastic clip inside the drain pump which broke one of the fans on the impeller needs a new drain pump. The rinse aid cap is missing from the soap dispenser need to Spencer is contaminated with dirty water needs a new soap dispenser. Also the ui is broken it is not Secure at all; ordrng 1 W10839949 (UI) and 1 WPW10348269 (DRAIN PUMP) and 1 WPW10671905 (DISPENCER),
WZF34X18DW00 WHIRLPOOL FREEZER I called mark at the w.p.t.l we tested the evaporator thermister and it ohmed at 32K ohms at the main control. He recommended for me to thawl the evap out so i can test the the sonsor. I found that it was within range he recommended if everything tested good just to finish defrosting the units and see if it frosts up again. ; Job Cmpltd,
WZF34X18DW00 WHIRLPOOL FREEZER Installed new part unit op tested good ; Job Cmpltd,
WZF34X18DW00 WHIRLPOOL FREEZER The unit is not automatically defrosting it will manually defrost. The unit needs a new thermo and control; ordrng 1 W10847847 (CONTROL) and 1 WPW10384183 (THERMISTER)
WDT780SAEM2 WHIRLPOOL DISHWASHER The ui is peelin c pic. The unit needs a new ui. The control function tested good just the overlay; ordrng 1 W10911311 (UI)
WRB322DMBW00 WHIRLPOOL REFRIGERATOR Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found noise coming from icemaker ---- replaced ice maker from truck stock. Unit cycled and filled. Advised customer to dump first couple of trays. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd, O-emld
WHIRLPOOL REFRIGERATOR WRB322DMBW00 Cust complaint when unit compressor STOPS running he hears a clunking noise This started as intermittant but now occurs everytime unit stops running. Upon arrival cycled unit on. When unit shut down compressor vibrated badly making a cluncking noise. Talked to RA unit needs a compressor CFC TECH. EXTRA TIME ; ordrng 1 W10507884 (compressor), schdld next appmnt for 7/6 THU ! [***],
KITCHENAID DISHWASHER KDTE104ESS1 Found gasket on door not alligned correctly Re positioned seal on dispenser door now door working properly. Releveled dishwasher so door closed better. (Off level to the left). Unit op test good. ; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.