Appliance Repair in Jefferson, Ohio
for Jefferson, OH
Mary - Jefferson, OH
he was professional and curtious ...exsplaned what he found and answered questions in a polite manner
SANDRA - Jefferson, OH
Whirlpool was suppsed to send an oven door strip. Sent oven glass instead. That wasn't even discussed?!
Response from Fred's Appliance Service:
Hi Sandra, Thank you for taking the time to submit your review! We apologize that the incorrect part was sent. I am showing that we are scheduled to come back out on Wednesday to repair the oven door strip. We apologize for the inconvenience! Thank you, The Fred's Team
JOHN - Jefferson, OH
Whirlpool Warranty Service Call
TAMMY - Jefferson, OH
Fantastic friendly service and staff.
MICHELL - Jefferson, OH
Very professional and knowledgeable
TRACI - Jefferson, OH
Michelle - Jefferson, OH
Brian quickly fixed my dryer. He had all the parts on the truck and was very respectful.
Response from Fred's Appliance Service:
Hi Michelle, Thank you for submitting your feedback! We always to our best to repair our customers' appliances on the first trip out and we are happy to hear that we could do that for you. We hope you are enjoying having your dryer back in action! Have a great week, The Fred's Team
RHONDA - Jefferson, OH
Great experience , friendly, helpful and timely. Couldn’t have gone better.
DELORIS - Jefferson, OH
I greatly appreciate the timely fashion in which my repairman managed to take care of my problem with my washer. He was professional and knowledgeable in the repair. He was also very courteous.
Arrived on time-excel. apperance-- with tools and parts
richard - Jefferson, OH
He would be welcome in our home to work again
DRYER MAYTAG MEDB835DW4 Found issue is with customer power. Neutral connected to ground. Customer needs a electrician to provide correct power.
WASHER MAYTAG MVWB765FW3 Ran diagnostics upon arrival and got a f0e5 error. Overloaded. Cleared code and ran a verification cycle. Unit passed. Let customer load washer and cycled on colors his preferred cycle. Unit filled and started washing. Customer stated drum wasnt turning while adjatating before but is now. Unit working as designed. Op test good
RANGE GE JGB900SEF1SS "Replaced bake burner with ignitor. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR GE GFSL6KKYCCLS "Compressor is seized up use JR‘s tool on the compressor did not work trip the power supply needs a new compressor; ordrng 1 WR87X10185 (compressor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WFW75HEFW0 Customer showed pop took pic Installed control and a ui Ran auto test OP TEST OK
RANGE GE JGB900SEF1SS "Gound bake ignitor weak and bake burner deformed. Needs both ; ordrng 1 WB16K10035 (burner bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR FRIGIDAIRE LGHN2844MF0 Cc of unit leaking water Found drain line frozen and drain tube clogged Cleared ice and clog OP TEST OK
RANGE WHIRLPOOL WFG320M0BW2 Home was remodeled and unit was just installed Customer showed pop took pics Cc that unit popped and smoke Found control board burnt out Needs control Customer wants to install he can’t wait till next week for return visit ; ordrng 1 W11113908 (cntrl-elec)
WASHER WHIRLPOOL WFW75HEFW0 Cc unit won’t spin Could not get unit to start a test cycle no response Needs Ui and control Customer to get proof of purchase and call office to have parts ordered
WASHER CROSLEY CAW11544EW1 The drain hose is kinked and the hot water isn’t hooked up also there using to much soap. I told the customer she needs to buy new water hoses and find a new place for the washer so the hose to the drain does not think 10 cut back on soap to 2 tablespoons
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.