Appliance Repair in Jefferson, Ohio
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for Jefferson, OH
Christine - Jefferson, OH
Brian - Jefferson, OH
Overall good experience
Kathy - Jefferson, OH
Mary - Jefferson, OH
Kathy - Jefferson, OH
Very Good Service
Vicky - Jefferson, OH
The repair man was courteous and friendly, went straight to his work and diagnose the problem in just a short while. If we have further need o service we would like to receive the same repair man, He was quite good.
Kristi - Jefferson, OH
Randy - Jefferson, OH
Great job working just fine
Royal - Jefferson, OH
Katie - Jefferson, OH
Melissa - Jefferson, OH
Jason was professional and efficient.
Rosemary - Jefferson, OH
Service was great - to bad I have a lemon washman machine made by whirlpool.
Lynn - Jefferson, OH
Art was very nice!
Best Service Ever
Shawn - Jefferson, OH
Best service i have ever received
Mary - Jefferson, OH
he was professional and curtious ...exsplaned what he found and answered questions in a polite manner
SANDRA - Jefferson, OH
Whirlpool was suppsed to send an oven door strip. Sent oven glass instead. That wasn't even discussed?!
Response from Fred's Appliance Service:
Hi Sandra, Thank you for taking the time to submit your review! We apologize that the incorrect part was sent. I am showing that we are scheduled to come back out on Wednesday to repair the oven door strip. We apologize for the inconvenience! Thank you, The Fred's Team
JOHN - Jefferson, OH
Whirlpool Warranty Service Call
TAMMY - Jefferson, OH
Fantastic friendly service and staff.
MICHELL - Jefferson, OH
Very professional and knowledgeable
TRACI - Jefferson, OH
WASHER WHIRLPOOL WTW4816FW2 Upon arrival unit in a continuous drain mode. Let unit complete cycle and ran diagnostics. Getting a f8e3error overflow condition. Control could not determine water level. Customer was washing a pillow when this occurred. Had customer start a new load. Unit working as designed Unit filled and started to wash. Ran service test prior to customer load and unit passed.
WASHER MAYTAG MVWC465HW2 "Cc unit making mouse like rocks inside unitRan auto test and spin test, only on highest speed spin does the noise manifest. Removed tub, found coins and a metal hook under basket. Reassembled, noise still present, not coming from gearcase, sounds to be basket related. Ordering basket. Left other parts at customers in case needed. Customer to call office to schedule when part arrives. ; ordrng 1 W11172199 (basket)"
WASHER WHIRLPOOL WFW5620HW0 Cc: unit would not startFound customer was pushing in the wrong location to start the machine. Op test ok
REFRIGERATOR WHIRLPOOL GS6SHEXML00 "Cc unit not coolingFound unit compressor not running, checked power in to start relay. Good power at 119v. Unit needs start device. Replaced start device using truck stock. Compressor running. Advised customer to allow 24 hrs for unit to return to desired temps.; used 1 8201786 (STARTER) from stock"
WASHER WHIRLPOOL WFW5620HW0 Installed ui. Ran quick test. Op test ok
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed adjuster kit. Op test ok
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc: not making ice, handle falling offFound ice maker not finding home location. Replaced ice maker. And tightened handle. Op test ok"
WASHER WHIRLPOOL WFW5620HW0 "Cc: displays 1.2.3. OffFound no stored error codes. Ran quick diagnostics cycle. Ran drain and spin. Called whirlpool tech line spoke to mike. Mike states he has never heard of it. He said it sounds like someone is pushing the button. He said at this point to replace the ui, because it sounds like someone is pushing the button. Needs ui; ordrng 1 W11319991 (cntrl-elec)"
WASHER MAYTAG MVWB835DW4 Installed listed parts. Ran auto test and calibration. Op test ok
WASHER CROSLEY CAW9244DW1 "Cc unit making clicking noise and jumping aroundRan diagnostics, no codes stored, ran auto test, all, functions passed, no abnormal sounds. Ran wash test then drain and spin with clothing. Unit vibrating and moving around quite a bit. Unit needs suspension springs. Customer not repairing at this time, estimate only."
WASHER MAYTAG MVWB835DW1 "Cc: off balance, shuts off during cycleFound error codes f0e3(overload) f0e5(off balance) and f9e2(water ring detected). Checked suspension. Ran auto test and calibration. Drain pump is functioning. Pressure hose is not kinked or disconnected. Ran drain and spin. Basket is well balanced. Unit is functioning as designed. Op test ok"
WASHER WHIRLPOOL WFW6620HC0 Installed shocked and springs and drawer Ran test cycle no leak Found unit to still shake but is no longer walking Customer is ok with the way it’s running now Ran test cycle OP TEST OK
REFRIGERATOR AMANA ARS2664BC Cc: not dispensing waterFound water coming in to the connection at the bottom of the door but not coming out dispenser. Spoke to BJ. He stated because it’s a recurring issue he believes it needs a new door. advised the customer they can leave the door open and unplugged and it will thaw out the line. Door shows no longer available.Collected funds for job 340386
RANGE FRIGIDAIRE FGET2765KFA Cc: upper oven off by 25-50 degreesCustomer states someone came out and replaced control and something else to fix issue and it’s still occurring. Ran test bake to 400 degrees. Found unit to be roughly 20 degrees off. Advised customer to allow 15 mins more for preheat. Op test okfunds collected on job 340385
WASHER CROSLEY CFW4500KW0 Cc unit not spinning Found stored error of f23 according to tech sheet says relay to drain is open and to replace the acu. Found voltage going to drain put drain motor not running Also found no voltage going to motor control board. Needs acu and drain pump EST only
WASHER WHIRLPOOL WTW8040DW4 Cc of unit making a noise Ran auto test could not hear an abnormal noise Customer showed me a video of noise could not determine where it was coming from Ran quick wash with clothes Because that’s what she used when making noise Watched a whole quick cycle of 42 min until the end No noise Could not duplicate advised to watch and call back
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Found compressor running and both fans running but no cool. No frost on evap at all. Needs compressor and evaporator. Customer does not want repaired
WASHER WHIRLPOOL NTW4516FW3 Found lid switch error. Replaced lid latch assy. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock
REFRIGERATOR MAYTAG MFI2570FEZ07 Customer complaint that unit was at 25 deg in fresh food set at 38 (recommended) after customer reset to 40 deg unit after a couple of days quit freezing things in the fridge. Ran service diagnostics test and all functions normal and all thermisters passed. Let unit run with doors closed and temp was 41 deg set at 40. I raised freezer temp by 2 deg and left fresh food setting at 40. Unit op test good
SXS REFRIGERATOR KITCHENAID KFCS22EVMS4 Replaced drain tube and cleared ice using steam. Op test good.
DRYER WHIRLPOOL WED7990FW0 Cc unit still the same long dry times longer than expected Checked vent checked filter and hybrid filter Still getting 115 degrees coming from vent Drum area still making good heat Unit is operating as designed
DRYER WHIRLPOOL WED7990FW0 Called whirlpool to get help with expected temperatures They said that within 10 min exhaust temps should reach 113 + -5 degrees I had an average of 124.5 in a 10 min period. Techline said the unit is functioning as designed and it’s a customer expectation issue.customer wanted quote for new lint trap and door
REFRIGERATOR GE APPLIANCE GSH22JSZBSS This unit is in a RV Can not gain access to back of unit. Bolted in place. Found evap with very little frost. (See pics). Unit needs a compressor and evap. Customer to discuss with spouse and call back if repair is wanted.
WASHER GE WHDVH626F0WW "Cc unit not spinningRan diagnostics, Found codes e54 for interval motor drive problem, checked all connectors and wires between main board and motor inverter. All check good, unit needs motor inverter board. Customer not repairing at this time, estimate only."
DRYER WHIRLPOOL WED7500VW2 Installed switch and handle No good found door not able to shut all the way Found lint trap put in wrong making door push out Put lint trap in correct way Ran test cycle OP TEST OK
DRYER WHIRLPOOL WED7500VW2 Replaced control no good. Please order door switch. And handle assy ; ordrng 1 WP8182530 (switch-dor) and 1 WP8182574 (handle)
DRYER WHIRLPOOL WED7990FW0 Cc of error Found no stored errors but found unit not heating properly Replaced control Temped inside drum at 120 degrees Op test ok
WASHER MAYTAG MVWX655DW1 Found drain pump seized. Drained unit using shop vac and let unit finish continuous drain mode and tested. Recalibrated unit. Op test good used actual goods issue date for pop ; used 1 W10876600 (PUMP-WATER) from stock
DRYER WHIRLPOOL WED7500VW2 Unit not powering up Power out of start switch and door switch. Needs main bd.; ordrng 1 W11126037 (harns-wire)
DRYER MAYTAG MEDX655DW1 Replaced motor and blower wheel. Op test good