Appliance Repair in Kent, Ohio
for Kent, OH
Krista - Kent, OH
THOMAS - Kent, OH
Very nice people. Why so expensive for labor?
Response from Fred's Appliance Service:
Hello Thomas! Thank you for your note. I've reviewed your job record. We charged in accordance with the national flat rate labor guide for appliance repair. Let us know if you have any other questions. Have a great evening! -The Fred's Team
RICHARD - Kent, OH
Ok he needs to take the old parts back with him not leaving it there
Professional and Quality Service
Rettig - Kent, OH
Tim was a true professional, friendly, and very courteous. Amazing to me how these machines work these days and how simple a fix can be. Thank you.
DELORES - Kent, OH
Nice guy, professional, knew his stuff.
WHIRLPOOL REFRIGERATOR WRF736SDAM13 Found water tank frozen, air migrating through water line to i/m, sealed thawed tank, op test ok; Job Cmpltd,
MAYTAG WASHER MVWB765FW0 Installed ui, and tested, op test ok; Job Cmpltd,
WHIRLPOOL REFRIGERATOR WRF736SDAM13 Installed i/m, cycled and filled, op test ok; Job Cmpltd,
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found pantry lid bowed up, when drawer is opened it hits pantry lid, needs pantry lid, Dop per entitlementcust to install; ordrng 1 W10827015 (PANTRY LID),
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.