Appliance Repair in Kent, Ohio
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Local Reviews
for Kent, Streetsboro, OH
Powered by Fluid LOCALExcellent service!
Aaron - Kent, OH
Brian's a pro!!
Scott - Kent, OH
Great Service
Linda - Kent, OH
The repair person was here on time. Worked quickly and efficiently and did not leave a mess.
Fantastic timely, fast service!
Wesley - Kent, OH
Honest and friendly
Jeff - Kent, OH
Great service
Deborah - Kent, OH
Would use them again
Couldn't have been better service!!
Patty - Kent, OH
Brian had my washer running in no time!!
Very professional!
Scott - Kent, OH
Great service!!
Will not work with homeowners insurance
Sherwood - Kent, OH
I needed an estimate for America’s Preferred. Home Warranty insurance which unbeknownst to me, required that the technician speak to them at the time of the estimate. It turns out that Fred’s will not let a technician speak to an insurance company at all. So I spent $150 for two estimates that I can’t use. Fred’s needs to be upfront with their policy and put that information in their ad. It’s counter productive to have unhappy customers.
Response from Fred's Appliance Service:
Hi Janet, Thank you for sharing your review with us! We are sorry to hear about your troubles! Our technicians are either in a customer's home diagnosing and repairing appliances or driving. We rely on our office team to support our customers and their needs. Please have your warranty company call our office and we will be happy to share the technician's report and findings and we can even email them a copy of those notes. We will also be able to answer any questions they may have. Have a great weekend! The Fred's Team
Prompt
Robert - Streetsboro, OH
Excellent Service
Leah - Kent, OH
Fred’s Appliance could not have provided better customer satisfaction. The entire team was friendly and when they discovered that one visit was under warranty and we had already paid for the repairs they refunded the money. Thank you!
Great service
Chris - Streetsboro, OH
Brian showed up in the specified timeframe, repaired the issue within minutes, and answered all questions I had. Great service
Thumbs up!
Ruth - Kent, OH
Brian is awesome, send him every time please!
Great service
John - Kent, OH
Showed up on time and was done within 1/2 hour. Friendly , reliable and informative. Great rep’s! Brian M.nwas exceptionally knowledgeable.
507 Kent
Nicol-mother - Kent, OH
Technician did not fix the dryer; I called immediately and was not able to schedule another appointment for 2 weeks. I have college students living in the property and they have been w/o a dryer for over a month.
Response from Fred's Appliance Service:
Hello Nicol-mother, Thank you for your review! When the technician was at your home, he was not able to find anything wrong with the dryer's operation. Intermittent issues can certainly be challenging to diagnose! I do see that you called to schedule a return visit on August 2nd and we will be coming out this Wednesday the 7th. We are in the midst of our summer busy season so we apologize for the delay! We have you on our cancellation list so if we should get an opening sooner, we will certainly give you a call! Have a great week, The Fred's Team
Brian M.
LAUNDRY CENTER WHIRLPOOL WED7000DW1 Cc of wire burnt Found terminal block damaged due to cord shorting out Replaced terminal block using truck stock Customer needs to purchase a new appliance cord 3 prong She knows how to install the cord ; used 1 279320 (BLOCK-TERM) from stock
Brian M.
WASHER WHIRLPOOL WET4027HW0 "Ran entailment 4-8-19 from MAS inc Cc of no power to washer but dryer is powering on Found wires installed with wrong terminal block screws, replaced screws from terminal block kit Advised maintenance to replace cord OP TEST OK ; used 1 279320 (BLOCK-TERM) from stock"
Brian M.
WASHER AMANA NTW4605EW0 Cc of unit not working right and leaking Found leak coming from shutoff cold valve Ran diagnostics found error for off load balance Found unit to be leaning to the right with both right side feet up all the way and left down Leveled unit Ran auto test and calibration OP TEST OK
Brian M.
WASHER MAYTAG MVWX655DW1 Cc of unit not spinning out Found tub hub damaged Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock
Brian M.
DISHWASHER KITCHENAID KDFE104DWH1 "Cc of lower rack wheels broken off and missing rinse air cap Found rinse cap missing And lower wheels broken Also rack is starting to rust but she has a warranty on rack and is going to call whirlpool, EST only"
Brian M.
WASHER WHIRLPOOL WTW8500DC5 Cc unit not draining Found drain pump over heating Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10876600 (PUMP-WATER) from stock
Brian M.
DRYER GE GTD33EASK0WW "Installed latch, pulley and belt Ran test cycled OP TEST OK"
Brian M.
DISHWASHER WHIRLPOOL WDF560SAFM2 Cc of leak Found leak coming from float switch area Ran multiple times could not get unit to leak Placed down water mat Advised to watch
Brian M.
WASHER WHIRLPOOL WTW5640XW0 Cc of no spin Found gearcase blown out and grease covering everything under washer Needs gearcase belt actuator and capacitor. EST only
Brian M.
WASHER WHIRLPOOL WET4027HW0 Installed latch Ran auto test and calibration OP TEST OK
Brian M.
REFRIGERATOR ELECTROLUX EI27BS26JS3 Cc of noise and ice maker not working Found ice build up inside ice maker fan auger area and ice chunk on back of wall Called tech line they say unit is non repairable and will reach out to customer
Brian M.
DISHWASHER FRIGIDAIRE FFBD2406NB9B Installed lower spray But also needs upper spray arm ; ordrng 1 5304506740 (spray arm)
Brian M.
DRYER GE GTD33EASK0WW Cc of no tumbling Found belt broken and idler damaged Needs belt and idler pulley ; ordrng 1 WE12M29 (BELT ) and 1 WE12X20395 (idler pulley)
Brian M.
WASHER WHIRLPOOL WET4027HW0 Cc of unit not locking Ran lid lock test OP TEST No good Needs lid lock ; ordrng 1 W11176112 (latch)
Brian M.
BUILT-IN M/W JENN-AIR JMD2124WS0 Replaced drawer and glass.. OP TEST OK
Brian M.
RANGE WHIRLPOOL WFC150M0EW Installed glass OP TEST OK
Brian M.
WASHER MAYTAG MVWB855DC1 Installed control and UI Ran auto test and calibration OP TEST OK
Brian M.
RANGE WHIRLPOOL WFC150M0EW Front glass damaged Needs glass ; ordrng 1 WPW10409945 (glass-door)
Brian M.
RANGE WHIRLPOOL WFG320M0BW Installed glass and front panel Unit is gas I can not test heat Physically back in good shape
Brian M.
RANGE ELE SL-IN FRIGIDAIRE PLES389ECH Installed element Ran test bake OP TEST OK
Brian M.
WASHER MAYTAG MVWB855DC1 Cc of errorFound stored error of f6e2 Can not get it past error code Needs UI and control EST only
Brian M.
RANGE WHIRLPOOL WFG320M0BW Went to install glass and found more damage than from original call Found front manifold panel smashed in Needs front manifold panel and support bracket Still waiting on original order ; ordrng 1 W10545322 (support) and 1 W10620547 (panl-mnfld) and 1 W11229684 (clip)
Brian M.
RANGE ELE SL-IN FRIGIDAIRE PLES389ECH "Cc of unit not baking Found element not heating but getting 240v when activated Needs bake element ; ordrng 1 318254906 (element bake 3400w13859), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL WTW5840BW0 Cc unit not spinning all the time Found stored error for speed fault Ran manual TACHOMETER test found unit not reading speed sensor Replaced using truck stock Ran auto test and calibrationOP TEST OK ; used 1 WPW10006355 (ACTUATOR5713) from stock
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Customer showed pop Cc of leak front of freezer door and he recently changed the water line to copper Could not find signs of leak at this time Checked drain pan and drain tube Found water in drain pan but not leaking out could not duplicate leak at this time