Appliance Repair in Kent, Ohio
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Local Reviews
for Kent, Streetsboro, OH
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ROBERT - Streetsboro, OH
Nancy
NANCY - Kent, OH
Very professional, neat, pleasant and respectful
Thank you!
Michelle - Kent, OH
Dryer Repair
Krysti - Kent, OH
I have used Fred's before and have always had a favorable opinion of them. This time was no different. The men that come to do the job are always prompt and courteous.
Fast knowledgeable service
DONALD - Streetsboro, OH
Techs arrived at appointed time, even earlier which is a plus in its self. Explained the problem and made the repair with (surprise!) the parts they had on the vehicle. Good job.
Response from Fred's Appliance Service:
Hi Donald, We know how frustrating and time consuming it can be to have a daily appliance break down. We do everything we can to make this experience as smooth as possible, including keeping the most commonly used parts stocked on our trucks! We are glad that we were able to get you up and running again so quickly! Have a great week, The Fred's Team
Superior Service
GARY - Kent, OH
Fast and efficient.
Competent and efficient
CHRIS - Streetsboro, OH
I was happy that he looked at two instead of the original one appliance problems I had, and he seemed to know what he is doing. He concluded that the motherboard on my refrigerator was shot, which prevented the ice maker from dispensing ice (w/ a $600+ estimate to fix!). He concluded that the oven carbon monoxide leak was due to a dirty oven, and not a structural defect, so that made it impossible for me to make a claim under the home warranty contract. I hope that diagnosis is right, as my life literally depends upon it (we are likely out of abundance of caution to buy another oven and not use it in the meantime). The only other impression I got is that he could have been a bit more friendly. He was stoic and not gregarious at all, which for me is odd in terms of the appliance repairmen I have encountered over the years.
Great service
Ann - Kent, OH
Jennifer
JENNIFER - Kent, OH
Fridge repair
Eric - Kent, OH
Corina was friendly, professional & extremely knowledgeable! I would refer Freds Appliance Repair & Corina to any & everyone for appliance repair! Thanks for the excellent work!
Response from Fred's Appliance Service:
Hi Eric, Thank you for taking the time to share your experience with us. We are so happy to hear that you had such a great experience. Corina is certainly an asset to our team and we are happy to have her on board. We hope everything is smooth sailing from here, but if you have any issues with your appliances, don't hesitate to call us at 1-888-45-FREDS. Thanks! The Fred's Team
Great Service
CARL - Kent, OH
Kay
KAY - Kent, OH
Great experience
Julie - Kent, OH
Corina was very knowledgeable and offered suggestions on what to do for other issues that might happen on my older dishwasher.
Response from Fred's Appliance Service:
Hi Julie, Thank you for taking the time to submit your review! We are so happy to hear that Corina was able to suggest some tips for maintenance on your dishwasher. We hope you don't have to, but if you experience any issues in the future do not hesitate to call us at 1-888-45-FREDS Have a great weekend! The Fred's Team
Maytag dryer no heat
STAN - Kent, OH
Was knowledgeable and fixed problem quickly
Polite service
Harold - Streetsboro, OH
I didn't even know that the service person was in the home. The repair makes my washer sound like a new machine. I don't even hear the machine running. THANK YOU.
Response from Fred's Appliance Service:
Hi Harold, We are so happy to hear that Corina was in and out without notice! Our motto is to leave your home cleaner than we found it. Enjoy your quiet washer! Thanks! The Fred's Team
Robert A.
WHIRLPOOL REFRIGERATOR WRF560SEYB05 Found damper making noise, needs damper; ordrng 1 W11087463 (DAMPER), schdld next appmnt for 8/20 MON !,
Robert A.
WHIRLPOOL MICROWAVE WMH31017HZ0 Outlet and power correct, tested unit several times, unable to duplicate, ran diognostics, good, checked connections on cb and switches, good, talked w/cust, no messages in disp, tested unit again, op test ok, cust to watch; Job Cmpltd
Robert A.
WHIRLPOOL REFRIGERATOR WRF990SLAM00 Tapped system at 20”vac, Found leak at drier, corrected, pulled 28”vac w/pump, watched, charged 5.5oz r134a, ran test 4, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; Job Cmpltd
Robert A.
ELECTROLUX REFRIGERATOR 4A42716019 Cc frost around ff i/m, rust on back of unitFound frost around i/m, previous co used permagum, needs seal kit and gasket kit, kick plate clips brokenUnable to find a repair for back of unit; ordrng 1 241930301 (KICK PLATE) and 1 5303918650 (GASKET KIT) and 1 5303918784 (SEAL KIT), schdld next appmnt for 8/21 TUE ! [**],
Dan H.
MEDC215EW1 MAYTAG DRYER Customer complaint that unit is not heating, started normal dry cycle, unit heated, unit is operating as designed
Robert A.
WHIRLPOOL REFRIGERATOR WRF990SLAM00 Note floor is damaged, took pics, put down floor protection,Recovered refrigerant, installed ff evap and drier, pulled 28”vac w/pumo, watched, chatged 5.5oz r134a, ran test 4, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 TJAF1200 (FITTING) from stock, Job Cmpltd
Robert A.
ROPER WASHER RTW4516FW1 Ran diognostics, off bal load, lid lock fault, ran unit, , found oil leaking out of gear case, motor, shifter ect covered in oil; ordrng 1 W10721967 (SPLUCH) and 1 W10838613 (LATCH) and 1 W10890624 (MOTOR) and 1 W10913953 (SHIFTER) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHIELD), schdld next appmnt for 8/16 THU ! [**],
Robert A.
WHIRLPOOL REFRIGERATOR WRF767SDHZ00 Ice bin full, Ran diagnostics, tested thermistors, fan and damper, goor air flow, removed packing foam from inside unit, moved product from rear of shelves for better air flow, door seals good, op test ok.
Robert A.
MAYTAG DISHWASHER MDB7749SAM0 Ran diognostics, 6-4 suds in unit, watched cycle, good, ran rinse cycle 2x, cleared suds, reset owi sensor, op test ok. Cust to watch; Job Cmpltd,
Dan H.
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR customer complaint that unit is not cooling , fresh food section ephemeral at 46 degrees , freezer section temperature at 15 degrees , evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator , unit needs new control , installed new control, op test good ; used 1 WPW10503278
Dan H.
JGB630DEF2CC GE RANGE Installed new door glass, op test good ; Job Cmpltd
Robert A.
WHIRLPOOL DISHWASHER WDT720PADM1 F2e2 on disp, no response from ui, reset connections, ng, needs ui, control and brackets to secure unit; ordrng 1 W10751502 (CONTROL) and 1 W10917737 (UI) and 1 W11028004 (UI HARNESS) and 2 WP308685 (SCREW)s and 2 WP8269145 (BRACKET)s, schdld next appmnt for 8/14 TUE !,
Robert A.
MAYTAG WASHER MVWC425BW0 Ran normal cycle, found a metal ant trap, under unit, hitting guard into pully, removed, tested unit, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIG/SIDE-BY-S WRS342FIAW00 Cust turned water off, replaced filter housing, frz door switch and ice door, op test ok
Robert A.
WHIRLPOOL REFRIGERATOR WRF990SLAM00 Ff 43, frz 42, frost only on cap tubes, comp making noise, needs ff evap and comp, deli ui missing segments, Special Project S71233Technical Service Pointer #: W10666205CWPW10732686 deli control. 171.02, cust to let us know; ordrng 1 W10276644 (COMP KIT) and 1 W10917531 (FF EVAP) and 1 WPW10732686 (DELI UI171.02), Cllctd $279.24 CC Ref # 1203563734, schdld next appmnt for 8/13
Robert A.
MAYTAG WASHER MVWC425BW0 , Installed control, ran recal cycle, op test ok; Job Cmpltd,
Robert A.
MAYTAG DISHWASHER MDB7749SAM0 Ran diagnostics, found sump leaking, needs sump asm, per sm and entitlement, part under warr; (SUMP ASM WARR), Cllctd schdld next appmnt for 8/10
Robert A.
MAYTAG REFRIGERATOR MFT2574DEM01 Found evap frozen, bi metal open , bipassed put into forced defrost, heater working, replaced bimetal, cleared evap. Op test ok; used 1 WP10442411 (THERMOSTAT) from stock, Job Cmpltd
Robert A.
ROPER OTR MICROWAVE MHE14XMB0 Found outer frame and handle broken, needs inner, outer frames and handle; ordrng 1 4393782 (HANDLE BLACK) and 1 8169545 (INNER FRAME BLACK) and 1 8185217 (FRAME BLACK OUTER), schdld next appmnt for 8/8 WED ! [**],
Robert A.
WHIRLPOOL WASHER WTW8500BW0 , Ran diognostics, f32 long drain, watched cycle, drain pump humming, needs pumpCust to let us know; ordrng 1 WPW10409079 (PUMP12105), used 1
Robert A.
FRIGIDAIRE REFRIGERATOR FGHS2655PF5A Found evap frosted, evap fan receiving 12vdc, no running, replaced, good airflow, op test ok; used 1 241509402 (EVAP FAN 111.10) from stock, , Job Cmpltd,
Robert A.
MAYTAG WASHER MVWC425BW0 Ran diagnostics, stuck key, ran recal cycle, good, cleaned start button, op test okNote if reoccures will need control; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR GB2FHDXWQ01 Found evap frozen, put into forced defrost, comp still running, turned off, comp still running, heater and bimetal good, needs control, replaced control, cleared evap, op test ok; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD15220) from stock, Cllctd $435.65 CC Ref # 1192745701, Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB725BW0 Ran unit, bearings bad, needs bearing kit, replaced bearings, ran unit, op test ok; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
Dan H.
MGDC200XW2 Maytag Dryer Customer complaint of loud noise, started timed dry cycle, no unusual noises heard, rollers, slides, and idler pulley are all in good condition, unit is operating as designed