Appliance Repair in Kent, Ohio
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for Kent, Streetsboro, OH
Great service. Friendly. Efficient.
Shirley - Kent, OH
Brian came in checked to problem and got to work. He did a great job.
Sandra - Streetsboro, OH
Thanks so much for the great, fast service on our washer!
David - Kent, OH
Charles - Kent, OH
Ruth - Kent, OH
Great Customer Service
Gretchen - Kent, OH
Brian is very courteous and professional.
Great Service and Price
Jason - Streetsboro, OH
Terrific service all around
Joyce - Kent, OH
I would highly recommend Fred's Appliance. They scheduled the appointment quickly, followed up with the promised reminder calls and Brian arrived on schedule. He was very pleasant, answered my questions and was polite throughout his service call. When we need an appliance serviced, we have to pay the price, as they say, but how wonderful that it didn't break the bank! I was VERY pleasantly surprised. THANK YOU for a wonderful experience in the frustration of keeping a household running.
Very personable and considerate of his surroundings
Marilyn - Kent, OH
Brian went out of his way to locate the missing part for the washer. This was very much appreciated.
Who would have thought!
Susan - Kent, OH
My new gas stove would not heat up. I got it last August but due to renovation project could not install until December after floor was installed. I had trouble getting it to heat up but after turning on the broiler it worked. I felt it had a gas lock at first. I was able to make my Xmas cookies. Since then I have not used the oven much as I have been busy going to the hospital daily for 2 months and then caring for someone in my home. I just didn’t have the energy to do any extensive cooking. Last week I tried to use the oven and it wouldn’t heat up. I set up an appointment for Fred’s Appliance to look at it. Brian M. came out and took the oven apart and tested it. It turned out that I had too many pans stacked in the drawer below the oven door and that prevented the stove from heating up properly. Who would have thought! Brian was friendly and professional and I would do business again with Fred’s Appliance. No charge as it was still under warranty.
Rebecca - Streetsboro, OH
Diane Stadelman - Kent, OH
We still have the noise the washer makes after 4 service calls!
Response from Fred's Appliance Service:
Hi There Diane! Thanks for dropping us a note. We're very sorry that you seem to still be having troubles with your washer. We're going to be having a tech supervisor review your work orders. Following, we will be calling you with a plan of action on how to solve. Thanks again, and speak soon! -The Fred's Team
Rebecca - Streetsboro, OH
Roger - Kent, OH
Prompt and courteous service. Tech was able to diagnose problem quickly. I would recommend to anyone.
Good friendly service
Mark - Kent, OH
DRYER WHIRLPOOL WED4815EW1 "Installed start switch, op test good"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Dishwasher was at customer home and I already diagnosed it Needs tub assembly ; ordrng 1 WPW10681507 (tub-dishwr)
REFRIGERATOR KITCHENAID KRFC704FSS00 Cc of no ice Has to force ice bin out would not come out Ran water valve test to ice maker Ice maker filled Ran ice maker test ice maker got stuck on step 1 will not rotate Needs ice maker and needs shelf( cracked shelf when trying to pull out the ice bin and door popped open and smacked handle ); ordrng 1 W10887799 (trivet) and 1 W10908391 (icemaker)
REFRIGERATOR MAYTAG MFT2776DEM00 Cc of no cool in freezer Found temps to be 55 in freezer and 41 in fridge Removed evap covers and found RC evap to nicely frosted and FC evap to have not frost pattern Ran test 4 and both evaps frosted up nicely as they should Checked thermistor readings and. They are within range Cleaned condenser Advised customer to watch
WASHER WHIRLPOOL WTW8040DW4 Cc of unit not filling Found hot water not entering Needs water valve replaced ; ordrng 1 W11220230 (valve)
RANGE MAYTAG MGR6600FZ1 Cc that unit cycles way to often Ran test bake to 350 Found unit to be cycling as normal. Ran control test to make sure board is reading 350 everything is working as it should Advised customer on user manual page 10 states the cycle sequence
DRYER WHIRLPOOL WED4815EW1 "Cc unit wont start Found centrifugal switch bad Replaced motor and blower OP No good Tested start relay Relay stuck closed Needs start relay ; ordrng 1 WPW10117655 (relay-pts), used 1 279827XXX (XXXDO NOT RESTOCKXXX), and 1 WP694089XXX (XXX DO NOT RESTOCK XXX) from stock"
WASHER MAYTAG MVWB835DW4 Cc unit won’t fill Found cold water valve not opening Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock
RANGE WHIRLPOOL WFG320M0BW2 "Cc that front glass is getting hot Found specs for gas range Ran test bake at 425 and glass was at 144 degrees after reaching temps of 425 According to temps chart the glass temps are within normal specs Side Panel, Painted 152°F (67°C)Side Panel, Porcelain 160°F (71°C)Oven Door, Painted 152°F (67°C)Oven Door, Porcelain 160°F (71°C)Oven Door, Glass 172°F (78°"
WASHER FRIGIDAIRE FAFW3801LW3 Cc of leak customer had unit pulled out at time of arrival found water coming out of the front bottom of the door and bellow is extremely dirty and moldy and bottom lip of bellow is worn out and not sealing properly Unit is stackedNeeds bellow Customer does not want to repair at this time
WASHER MAYTAG MVWX655DW1 Installed tub hub and gearcase Ran auto test and calibration OP TEST OK
WASHER MAYTAG MVWX655DW1 Cc of no spin Found tub hub stripped checked teeth on gearcase seems fine no damage Replaced hub using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock
WASHER WHIRLPOOL WTW5000DW0 "Customer complaint that unit is making a banging noise, ran manual test cycle for high speed spin, unit spins, no noises, ran drain and spin cycle with 6 wet bath towels, unit spun, no banging noise heard, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Cc of temps are higher and freezer seems not to be as cold Found freezer evap frosted over Forced defrost heater kicked Defrosted evap and switched to a 8 hour defrost
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc: cooling vent for ice maker fallingFound vent for ice maker hangingReinstalled ventOp test ok
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Cc of frost on upper portion of freezer Found door to be sagging a little low and leveling a gap Added 2 washer shims And repositioned door Also filled in cabinet gaps with silicone OP TEST OK ; used 1 WP482338 (ADHESIVE ), and 2 WP487576 (NYLON SHIMMING WASHER) from stock"
WASHER MAYTAG MVWX655DW1 Cc tub is lose Found tub hub damaged and gearcase spline damaged as well a new tub hub will not slide on Needs tub hub and gearcase ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
WASHER MAYTAG MHW5630HC0 Dent in back cover rubbing against motor Found cover to be dented in just enough to rub Removed cover Used rubber mallet and smoothed out the dents Ran spin cycle OP TEST OK
WASHER WHIRLPOOL WFW5620HW0 Cc of Shaking Ran drain and spin test unit is spinning with out any extra moment then expected no noises are heard. Ran 15 min high speed spin OP TEST OK
DISHWASHER WHIRLPOOL GU2455XTSB1 Cc unit not washing properly Ran test cycle found sump activating but not creating enough pressure to go to spray arms Also found glitch in control and have to reset to start another load Needs sump assembly and control board Customer does not want to repair EST only
WASHER WHIRLPOOL WTW8540BW1 Installed suspension and tub ring Ran auto test to verify it’s not leaking OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
WASHER WHIRLPOOL WTW8540BW1 "Cc of leak Found tub ring damaged near the recirculating pump hose and spraying out from tub ring Tub ring damaged due to weak suspension and tub goin all over the place ; ordrng 1 W10440786 (suspension8668) and 1 WPW10550152 (ring-tub7316), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WTW7300DW0 Installed control and ui Ran auto test and calibration OP TEST OK
DRYER MAYTAG MEDX500XW0 Cc of squeaking Found idler pulley to be worn out Removed and cleaned shaft Replaced using truck stock OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
WASHER MAYTAG MVWB835DW4 Cc of long fill error Found error for long fill Replaced water valve Ran auto test and calibration OP TEST OK