Appliance Repair in Kent, Ohio

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Local Reviews
for Kent, Streetsboro, OH

Fred's Appliance Service Rated 4.7 out of 5 stars based on 139 customer reviews

Map of Kent, OH

Six Service Visits But Still Does Not Work




Review of Fred's Appliance Service

Six (6) visits, two part replacements (one was the lid lock still does not lock) and it still not working with the added bonus of no agitation. And they wanted me to change my medical appt for them. No can do my life depends on my medical treatments. Just like my hygiene depends on clean bedding and clothes. Washer has been serviced since the beginning of October 2019 and still not fixed.


Response from Fred's Appliance Service:

Hi Linda, We appreciate you taking the time to share your experience with us! We are so sorry to hear of the continuing issue. When the technician was in your home, unfortunately, the unit was operating as designed - intermittent issues can certainly be tricky! We will be happy to send a technician out to take another look! Since your unit is under warranty, you'll just need to reach out to the warranty company to schedule service. Thank you! The Fred's Team


Map of Kent, OH

Did a great job




Review of Fred's Appliance Service


Map of Streetsboro, OH

Washer maytag




Review of Fred's Appliance Service


Map of Kent, OH

Fred's Appliance service person




Review of Fred's Appliance Service

He was polite. Trash and replaced part was left near washer. Also, despite two new parts put in the lid still does not luck and the washer continues as it did before your four service calls.


Response from Fred's Appliance Service:

Hi Linda, Thank you for sharing your experience with us. We are so sorry for the troubles with your washer! We will be happy to send a technician out to take another look; since your unit is covered under warranty, you'll just need to contact your warranty company and they will get you scheduled for service. Also, thank you for letting us know about the trash left behind. That is not something that is acceptable for us and we will be speaking with the technicians to ensure this doesn't happen again. We are glad to hear that your technician was polite! Have a great rest of your week! The Fred's Team


Map of Kent, OH

Great service




Review of Fred's Appliance Service


Map of Streetsboro, OH

Awesome.




Review of Fred's Appliance Service

Very professional and a subject matter expert!


Map of Kent, OH

overpriced and misdiagnosed




Review of Fred's Appliance Service

It was close to $200.00 (service call plus labor) to replace a fuse and to trim the exhaust hose for my electric dryer -- which must have taken all of about 20 minutes. In addition, the technician didn't diagnose the problem correctly and left without checking if the dryer was working properly.


Response from Fred's Appliance Service:

Hi Charles, We are sorry to hear that your dryer is still causing you trouble! I do see that our billing department was just reviewing your job and has issued a refund for the incorrect part and labor charged. We will be calling you shortly to go over this. Thank you! The Fred's Team


Map of Streetsboro, OH

Great Service for Second Time




Review of Fred's Appliance Service

Second time I’ve had Brian out. He is so personable and friendly yet professional. He knows his appliances and very helpful educating you on the problem.


Map of Kent, OH

Fast and Fixed!




Review of Fred's Appliance Service

Appointment was so easy to made & monitor. Very punctual & professional.


Map of Streetsboro, OH

Perfect




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Wonderful service. Not happy with the appliance




Review of Fred's Appliance Service

Good experience


Great




Review of Fred's Appliance Service

Brian wad very cooperative, Efficient,and professional


Great




Review of Fred's Appliance Service

Dan seemed relaxed and confident and got the clothes washer fixed in a decent amount of time. I went thru 4 washes w/out trouble.


Great Service!!




Review of Fred's Appliance Service


Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed evap fan motor and blade. Op test good.

Near Frost Rd, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSO42QTX02 "Installed new UI and unit would run then shut off Called whirlpool spoke to Kathy She advised me that with this unit the UI and the main control board get taken out when the evap fan motor has an issue and to replace the main control and evap fan ; ordrng 1 W10789107 (cntrl-elec34288) and 1 W10822580 (evap fan motor11527), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oak Hill Dr, Kent, OH 44240
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc unit makes a thump noise and numbers are messed upFound upper spray arm not staying balanced And hitting itself aNeeds spray arm and UI board ; ordrng 1 W11116422 (panel-cntl) and 1 WPW10340542 (manifold) and 1 WPW10448645 (spray arm)

Near Sunny Ln, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507ESS01 Cc that leds are out and deli UI not responsive Found deli board burnt out at connector Removed deli board and found lights to FlickerFound Led supply board shorted as well Needs deli board and Led supply board

Near Elizabeth Court, Kent, OH 44240
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc of noise Found noise coming from evap fan cover Customer had one sent to him from whirlpool installed New cover and sound went away OP TEST OK

Near Deer Meadow Blvd, Streetsboro, OH 44241
Brian M.

Brian M.

RANGE FRIGIDAIRE PLEB30M9ECD "Cc of unit not baking Found bake element open.Needs bake element ; ordrng 1 318254906 (element bake 3400w13859), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sugar Maple Dr, Kent, OH 44240
Brian M.

Brian M.

DRYER MAYTAG MEDC465HW0 Cc of no heat Found unit not wired correctly Fixed wiring Ran Test cycle OP TEST OK

Near Munroe Falls Kent Rd, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL MHW4200BG0 Cc water valve broken Found water valve broken ; ordrng 1 WPW10435242 (valve)

Near Duncan Way, Streetsboro, OH 44241
Brian M.

Brian M.

WASHER WHIRLPOOL NTW4605EW0 Cc unit doesn’t lock or agitate and won’t fill Ran diagnostics found no stored error codes Ran auto test and calibration Ran normal cycle until unit filled and started agitating Ran drain and spin Could not duplicate an issue

Near Newton Dr, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WET4027HW0 Cc not working Found latch error Installed latch Ran test cycle and calibration OP TEST OK

Near E Summit St, Kent, OH 44240
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSO42QTX02 "Cc unit not powering on Found service bulletin R4317485 for this issue and symptoms are identical According to bulletin UI needs to be replaced ; ordrng 1 WPW10468940 (contrl-box46352), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oak Hill Dr, Kent, OH 44240
Brian M.

Brian M.

DRYER WHIRLPOOL WED4815EW1 Complaint of noise when running Found lint vent hitting fan Removed and repositioned vent OP TEST OK

Near Nicholas Way, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Cc unit not draining Found debris in drain pump Replaced drain Ran auto test and calibration OP TEST OK

Near Morley Dr, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc unit leaking oil Found oil all over bottom and on floor Replaced gearcase cam and belt Ran auto test and calibration OP TEST OK

Near S Lincoln St, Kent, OH 44240
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit not filling with enough waterCustomer could not provide pop, she’s says she has to go through her file boxes. Advised her when she finds it to sent it service @fredsappliance.com Ran diagnostics,, no codes stored. Ran auto test and calibration. All functions passed. Advised customer that using bulky or deep water wash will give the most water on these unit. Ran deep water wash cycle with sheets to show customer expected water level. Unit is operating as designed."

Near Forest Valley Ln, Streetsboro, OH 44241
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Cc unit vibrates hard in max speed Found suspension to be a little weak Replaced added laundry got laundry wet and ran a drain and spin Found front right leg needing adjustment Adjusted leg Verified with customer that unit is properly spinning out Ran calibration OP TEST OK

Near Sherman Wood Dr, Kent, OH 44240
Brian M.

Brian M.

WASHER ROPER RTW4516FW2 Cc that unit is not working other than lid lock Ran manual test Found control board getting power but not sending power to components other than lid lock Needs control board EST only

Near Hazelton Rd, Streetsboro, OH 44241
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc unit making humming noiseCustomer stated it seems to be from the freezer side. Found evap fan noisier then normal. Ordering evap fan motor.; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)

Near Frost Rd, Streetsboro, OH 44241
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc unit making humming noiseConfirmed noise coming from freezer. Found fan grille vibrating against bad panel. Removed and added small piece of foam insulation to isolate fan vibration. Vibration removed.

Near Deer Meadow Blvd, Streetsboro, OH 44241
Brian M.

Brian M.

MICROWAVE KITCHENAID KMHS120ESS5 Installed interlock switches Ran test OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near McCracken Rd, Streetsboro, OH 44241
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WOC97ES0ES02 Cc unit giving error for inverter Followed diagnostics in tech sheet Needs inverter board Spoke to BJ he advised it is also best to replace mag at the same time Needs inverter and mag Customer wants to contact whirlpool

Near Primrose Ln, Kent, OH 44240
Brian M.

Brian M.

DRYER WHIRLPOOL WFW72HEDW0 Installed pump and cleaned up rubber residue in side drum Ran auto test OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Chelton Dr, Kent, OH 44240
Brian M.

Brian M.

REFRIGERATOR AMANA ART104TFDW00 Recovered refrigerant Installed compressor and dryer and process stub Ran 28 inch vac for 20 min Recharged with4.44oz of 134a Frost pattern showed Advised to let cool for 48 hours ; used 1 TJAF1200 (TUBE ) from stock

Near Frost Rd, Streetsboro, OH 44241
Brian M.

Brian M.

WASHER ADMIRAL AAV7000AWW Cc unit making loud grinding sounds Found unit to be extremely loud and never even spins just agitates Spoke to BJ and he advised me that the unit will need a transmission and bearings Trans Bulletin TDL-0017B-B Maytag says To replace transmission and bearings requires specific tools that are no longer available Customer said she will purchase a new washer

Near Morris Rd, Kent, OH 44240
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8989SHZ0 Complaint unit will not lock Ran test on control unit is functioning as design this model does not lock Unit sees when door is open and when it’s closed Can not test fully there is no water hook up in store

Near Nicholas Way, Kent, OH 44240