Appliance Repair in Kent, Ohio
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for Kent, Streetsboro, OH
Diane Stadelman - Kent, OH
We still have the noise the washer makes after 4 service calls!
Response from Fred's Appliance Service:
Hi There Diane! Thanks for dropping us a note. We're very sorry that you seem to still be having troubles with your washer. We're going to be having a tech supervisor review your work orders. Following, we will be calling you with a plan of action on how to solve. Thanks again, and speak soon! -The Fred's Team
Rebecca - Streetsboro, OH
Roger - Kent, OH
Prompt and courteous service. Tech was able to diagnose problem quickly. I would recommend to anyone.
Good friendly service
Mark - Kent, OH
Don - Kent, OH
On time, fixed the dryer, no problem,
Mark - Kent, OH
Happy with the prompt courteous service
Leann - Kent, OH
Friendly service, very fast
Christopher - Kent, OH
Brian and Joe called me to tell me they could be earlier than expected which was great. They came in, took a look at my washer, explained my problem, fixed it on the spot within minutes, and charged a very acceptable price.
Carol - Streetsboro, OH
Robert - Kent, OH
Karen - Streetsboro, OH
Very good service they both deserve a bonus!!! Way better then the other place i had come out. I also got samples!!!!
Mark - Kent, OH
Joanne - Kent, OH
I liked your direct and honest attitude during the visit. You are "user friendly" and that's wonderful! have a great day all day, B.
Marcia - Kent, OH
Gail - Kent, OH
I am curious to know if he checked both ovens
DISHWASHER WHIRLPOOL GU3100XTVB Cc unit not working Found control getting power but not properly sending it Put unit into drain took ui off and nothing happened tapped on control board and unit started to drain Needs control board replaced ; ordrng 1 WPW10221913 (cntrl-elec)
RANGE WHIRLPOOL WFE550S0HZ1 Cc of stainless trim popped away from glass Found stainless trim not adhered to glass because the adhesive was not attached Reattached trim OP TEST OK
REFRIGERATOR KELVINATOR MRT18TRFW2 Customer complaint Ice is melting in container and wants ice maker removed Removed Ice maker per customer request
REFRIGERATOR FRIGIDAIRE FFHS2611LBK Installed ice maker Ran manual test harvest Unit filled and rotated OP TEST OK
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc of no water Found ice maker getting water but water dispenser valve is not getting water but Is getting power Needs dual water valve ; ordrng 1 W11129435 (valve)
WASHER MAYTAG MVWB765FC3 Installed valve ran auto test and calibration OP TEST OK
WASHER MAYTAG MVWB865GW0 "Installed new fill valve and housing, op test good"
REFRIGERATOR FRIGIDAIRE FFHS2611LBK Cc of no ice Find ice maker empty and bail arm stuck Repositioned bail arm Ran manual harvest ice maker rotated and called for water At this time ice maker is functioning OP TEST OK
DRYER MAYTAG MDE5806AYW Cc of noise Found noise coming from idler pulley Removed and cleaned up pulley had a lot of lint pull up around it Reinstalled OP TEST OK
WASHER MAYTAG MVWB765FC3 Cc of unit giving Lf error Found water valve on cold side not opening Needs water valve ; ordrng 1 W11165546 (valve)
DISHWASHER KITCHENAID KDTE204EPA3 Cc of wheels on lower rack broken Found the lower rack wheels damaged and loose Needs all for replaced Customer wants to try and install them him self ; ordrng 4 WPW10195417 (lower roller asm)s
DISHWASHER FRIGIDAIRE FGID2466QF Cc of not filling Ran test cycle found unit to be stuck in drain mode Reset control by power cycling and running auto test Unit is now running and operating as it should OP TEST OK
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Cc of no cool Found temp to normal freezer is average at -20 and fridge is around 38Called whirlpool did not get the sr# but tech stated that a data temp logger is needed... Called and spoke to AB.. Lowe’s to leave unit plugged in for 10 days and office to call and check in on it to see if unit it still cooling rtm added two thermostats in unit and will record temps when she has time to take a peek at them ; saved tckt
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of loud clicking sound, ran drain pump and high speed spin in manual test cycle, no unusual noises heard, nothing found under basket, drain pump and hose are clear of debris, had customer put normal sized wet load into unit , ran drain and spin cycle, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
RANGE WHIRLPOOL WEG730H0DS0 Customer did not receive fan but was able to complete job with out it Installed control Ran test bake to 350 OP TEST OK
REFRIGERATOR WHIRLPOOL GC3JHAXTS01 Cc of no ice and no water Found supply to fridge not getting water Advised on system pressure should not be over 50 psi for valve chattering issues
WASHER MAYTAG MVWB865GW0 Cc of leak Found evidence of a leak upper left rear corner near water valve Ran full tub of water could not duplicate a leak Verified with customer and at this time unit is not leaking Advised to use as normal but wAtch for water OP TEST OK at this time
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Installed front Ui. In kit it also has power board installed power board Turned unit back on Unit is operating Advised to give it 72hours for ice to fill bin
REFRIGERATOR WHIRLPOOL WRB329DMBW Cc of no ice Found icemaker in the off position Turned on ice maker and made sure it cycled OP TEST OK
WASHER WHIRLPOOL WTW4816FW2 Cc not cycling Found unit stuck in sense mode Reset control Found error for overload Rest board Ran manual test of valve drain spin and agitate due to Lowe’s not having water hookup Unit is functioning as design
WASHER MAYTAG MVWB855DC3 Installed gearcase and clutch Ran calibration OP TEST OK
WASHER MAYTAG MVWB865GW0 Cc unit made a boom sound and unit was stuck in a lock later came down unit unlocked and then they ran a rinse and spin and it was fine they then ran another load and it was fine Ran diagnostics found error for overload explained to customer on over load conditions. Said they never overload it. Ran auto test OP TEST OK Called whirlpool to state findings advised to rerun test and unit is functioning properly at this time and does not need any parts
WASHER ROPER RTW4516FW2 "Cc of not washing Unit in store that does not have a water hook up Manually tested each cycle Unit is operating as it should, OP TEST OK"
DRYER MAYTAG MEDB835DW4 Cc unit not turning on Installed cord properly and unit turned on and heated OP TEST OK
WASHER WHIRLPOOL WTW5000DW1 Installed gearcase and hub Ran auto test and calibration Ran drain and spin Could not hear noise OP TEST OK