"Replaced actuator and capacitor. Still not working. Unit will go all the way through in test mode. All components will activate. In a normal cycle, unit is lock, sense, unlock and wont do anything. No codes besides the F8E1 long fill. Confirmed water is good. Could be a control glitch. Ordering parts but replace control first. ; ordrng 1 W11836790 (Control) and 1 W11782058 (Water valves) and 1 W11782104 (Harness) and 1 W11026785 (Motor)"

"Cc unit was not working, now is. Got code F5E3, lock failure. Customer ended up unplugging to reset, and has been working since. Cleared code. Ran unit test number 12. Ran quick cycle. All checks good. Leveled unit up front legs. Unit is good. No issues duplicated. Op Test Ok."

Called techline spoke with Leon and explained issue with hinge and he stated that unit is working as designed and theres nothing we can do about issue because of how the lines and wiring go through the hinge. Called customer to explain issue and if they have any other complaints to call consumer assist.

Cc that ice maker in freezer not working. Verified and found filled tube frozen. Steamed out fill tube and added permagum in back of unit where fill tube comes in from to avoid warm air getting in. Tested ice maker and it cycled and filled. Recommended to monitor.

"Replaced wash plate, gear case and slider ran a calibration and auto test opt test good."