"Replaced both controls, bracket, solenoid, motor and coupling. Was a bad motor. Good. Ice dispensing and working now. Op Test Ok."

"Cc unit not dispensing ice. Found auger motor not moving at all, and seems like crush isnt activating. Flapper is opening. Ordering UI and auger motor, solenoid, coupling, bracket. ; ordrng 1 W11671282 (Motor) and 1 WP2152713 (Solenoid) and 1 W11307588 (Bracket) and 1 WPW10169511 (Coupling) and 1 W11518204 (Ui)"

"Cc unit top oven locked. Got unit unlocked. Found latch not working properly. Will need new latch and rod. ; ordrng 1 5304528925 (Upper latch) and 1 808721601 (Rod), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Cc questions about temps. Took temps when arriving, 37* in FF and around 0* in FZ. Customers has thermometers inside. Let customer know temps are good and depending on where he sets his thermometers temps can vary and also when switching between Defrost mode. Tested temps with Probe, good. On point. Unit is good. Functioning correctly. Op Test Ok."

"Cc unit not turning on. Tested power and found from outlet unit is not receiving 240vAC. L1-L2 reading 90vAC, L1-N reading 20vAC and N-L2 reading 120vAC. Customer will need electrician to come out and check out and breaker and if anything else happens with dryer we will be back but as of today. Op Test Ok."