"CC that the ice maker is not making ice. Confirmed. Found the wires broken at the bottom of the door. Will need a new door. Cust is going to call whirlpool. ; ordrng 1 LW11202405 (Left door), used 1 1OVRSZ (oversized shipping*), and 1 SENIORDISCOUNT (senior discount) from stock"

"Cc unit will not startConfirmed unit is non responsive. Checked power at main control, 0v. Checked power into unit at j-box. Found black hot wire loose in wire nut, wire nut threads also look burnt. Repaired both hot and neutral wiring and added new wire nuts to j-box connection. Unit now powers on. Ran diagnostics, no codes stored. Ran test cycle, all functions passed. Op test good."

Cc: noise. Customer showed video. Unit has damper noise. Needs damper. ; ordrng 1 WPW10594329 (control)

"Cx unit not draining Found a clog in drain line Was able to get clog broken up by shifting the drain hose and running a few drain and fills Advised to watch If it continues will recommend a drain pump left quote ; ordrng 1 W10876537 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Cc unit has water dripping in FF section Found small droplets on shelving in FF section. Found ice building in freezer section, defrost drain tray is iced over. Steamed ice from defrost drain and down drain hole, ensured good flow through. Reassembled unit and cleaned up water in FF section. Op test good."