Appliance Repair in Mentor, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Mentor, Mentor-on-the-lake, Kirtland, OH
I couldn't have been anymore pleased with everything. I will highly recommend your services to anyone
Anita - Mentor, OH
Good service, great communication
John - Kirtland, OH
Christine - Mentor, OH
Great customer service
Prompt, courteous with a sense of humor
Phyllis - Mentor, OH
Now THAT’S Customer Service !
Robert - Mentor, OH
Jeff, my Service Tech from Fred’s Appliance, was on-time, friendly, professional, knew exactly what he was doing and shared helpful info regarding my Whirlpool Refrigerator !
James - Mentor, OH
We were very pleased with the prompt and excellent service we received. Our service technician, Jeff, was pleasant, knowledgeable and provided us a complete explanation of what was wrong with our dishwasher and then proceeded to fix it. Thank you, Dr. James H. Capitan
Christine - Mentor, OH
Corina is friendly, courteous and explained what she was doing and how she felt it would solve the issue. I do have a service call in to have her come back because it didn’t solve the issue. I hope this time she can solve the issue. Thanks
Response from Fred's Appliance Service:
Hi Christie! Thanks for your feedback. We do apologize that the issue with your refrigerator was not resolved on the first visit, but happy to hear that Corina explained what was causing the issue. We hope to get you taken care of on the return visit and if anything opens up sooner we will reach out to you first thing. If you have any questions let us know!. Thanks and have a good weekend! -The Fred's Team
Great service! Prompt and thorough.
Mary - Mentor, OH
Phil - Kirtland, OH
Service tech arrived as scheduled and did all the necessary work quickly and efficiently. The tech was knowledgeable and friendly.
Beth - Kirtland, OH
Great, quick & clean service!
Bonnie - Mentor, OH
David - Mentor, OH
Ted - Kirtland, OH
Jeff did a fast diagnosis of the problem and had the part needed for this 25 yer old Kenmore. fine work
Richard - Mentor, OH
Jason was very professional
David - Mentor, OH
Christine - Mentor, OH
Corina was knowledgeable friendly and efficient. Great experience
Carey - Kirtland, OH
Gale - Mentor, OH
Connie - Mentor, OH
Great service from Corina. I will request her for any future appliance maintenance needed.
Pat - Mentor, OH
Called ahead like you said, was on time, very professional, solved problem 😊
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Installed new part unit tested good
WASHER MAYTAG MVWB766FW1 "Customer complaint of loud grinding noise, ran manual test cycle for heavy agitate and high speed spin, no unusual noises heard, stared normal wash cycle, unit filled and began washing, no unusual noises heard, unit is operating as designed"
RANGE WHIRLPOOL WFE540H0ES0 "The unit is not heating correctly. I tested the bake element it was open. Everything else tested good.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
DRYER FRIGIDAIRE GLGR331AS4 Belt was not needed I took the price of the belts and I applied it to labor so we don’t have to reimburse her for the part I do have the part with me. There was a piece of Styrofoam inside the blower motor causing the unit not to spin ; used 1 SHIPPING (shipping and handling) from stock
BEVERAGE CENTER KITCHENAID KUBR204ESB00 "Recovered refrigerant, installed drier(compressor was not the right part). Put unit into 28 inch vac for 15 mins, recharged with 4.2oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 TJAF1200 (PROCESS), 1 W10896678 (COUPLER ), and 1 W10896689 (COUPLER) from stock"
REFRIGERATOR KITCHENAID KRFF305ESS00 "Cc unit not cooling. Found compressor nor running, start device only clicking. Changed start device, same result. Ohmed out compressor pins, all pins checked good. Unit compressor seized, unit needs compressor. Parts and labor covered under kitchen aid 60mo. ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"
COMPACTOR WHIRLPOOL GX900QPPS6 Attempted to pull unit. Customer had floor installed after unit was installed. I had advised him before the unit would have to be able to be removed. He stated he could get it out. Unit would not come out. Spoke with BJ asked if a riviot would work. He said it should. Installed riviot. Op test ok
DRYER WHIRLPOOL WED6620HC0 The user interface is not receiving power needs control board and user interface; ordrng 1 W11350214 (CONTROL) and 1 W11351728 (UI)
RANGE GE J2B900BEF1BB Igniter switches are failing sometimes works. that part is discontinued; ordrng 1 WB24K10019 (SWHITCH)
BEVERAGE CENTER KITCHENAID KUBR204ESB00 "Cc: shelving will not move, over temp lightAdvised customer the shelves are designed not to move. Found temps at 73 degrees. Found no frost pattern on evap. Found pressure at 9psi standing. 15 in vac running. Could not locate source of leak. Needs compressor and drier; ordrng 1 W10780362 (compressor) and 1 WPW10143759 (dryer)"
COMPACTOR WHIRLPOOL GX900QPPS6 "Found nuts ordered are not the correct nut, checked parts look up. Could not locate the correct screw. Spoke with BJ, he stated to reschedule and take the screw, go to Home Depot and try to locate the correct nut. ;"
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "CC that is frost in the freezer. Called t/l Rick, to seal off the ice maker, the heat exchanger, the wire connections in the freezer and ff section with permagum. Sealed the opening. Optest ok."
DISHWASHER KITCHENAID KDTE104ESS0 I found glass in the pump removed the glass op tested good
RANGE WHIRLPOOL WFE550S0HZ1 Installed switch and burner. Tested. Op test ok
RANGE WHIRLPOOL WFG975H0HZ0 "Cc unit burners turn on too easy when bumpedChecked unit burner knobs, functions is normal, cannot turn knobs unless pushed in, locks are working correctly. Advised accidental bump turn on can exist on any typical gas range with burner knobs facing out. Customer still concerned with unit, called wp techline to document, Marc, unit is working as designed"
REFRIGERATOR KENMORE 596.785738 "Cc unit died on him, also it’s not cooling Confirmed unit not cooling, compressor is not running. Compressor is hot, start relay only clicking. Compressor is seized up. Unit needs compressor. Customer not repairing at this time, estimate only."
RANGE GE J2B900BEF1BB Installed new part unit tested good
REFRIGERATOR GE GTS22KBPBRCC Installed new part unit tested good
RANGE JENN-AIR JGS8860BDP17 CC that she smells gas and sometimes does not go past preheat. Found the igniter will be on and the gas is coming for 10-15 seconds before lighting the burner. Will need a new regulator and burner. ; ordrng 1 7505P254-60 (BURNER) and 1 W10130932 (regulator)
RANGE KENMORE 3627526191 Installed igniter. Ran test bake. Op test ok
RANGE WHIRLPOOL WFE550S0HZ1 Cc: right front burner not workingBurner has slight charred marking on element. Burner is not receiving power from switch. Needs infinite switch and burner; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)
REFRIGERATOR MAYTAG MFD2561HES Installed damper. Tested. Op test ok
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Cc: burning wire smell, frozen fill tube, ui keeps changing to CelsiusOhmed out heater found heater at 69 ohms. Ran heater test found heater receiving 12.3vdc. Spoke with BJ. He stated to call whirlpool to see if the fill tube being at 69 ohms was an issue. And ask about replacing control and ui for the ui switching back to celsius contantly. Called whirlpool tech line spoke with Austin, he stated the front interface controls the fill tube, he also stated that With the inter door ui continuously switching back to Celsius it may be causing an interference somehow. He stated to start by changing the side ui. Needs side ui. Customer does not want to repair at this time"
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "CC that there is frost in the freezer. Checked gasket, good. Siliconed the frame and liner in the freezer. Optest ok"
DISHWASHER KITCHENAID KUDR01TJBL1 Unit was not draining I remove the pump found a piece of glass put the pump back in place unit tested good
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 I found the control board unplugged inside the cabinet I put it back in unit tested good
WASHER MAYTAG MVWX655DW1 "Cc: clicking, not spinningFound no stored error codes. Ran auto test, found unit not shifting. Found shifter is receiving power. Found gear case is leaking oil. Needs gear case and shifterCustomer does not want to repair at this time"
RANGE GE PS950EF3ES Installed cooktop and burner. Tested unit. Op test ok ; used 1 SHIPPING (shipping and handling) from stock
RANGE KENMORE 3627526191 "Igniter is open needs a new igniter this is a oddball size and shape; ordrng 1 WB2X9154 (IGNITER), used 1 SHIPPING (shipping and handling) from stock"
DRYER SAMSUNG DV42H5200EWA3 Installed new part unit tested good
REFRIGERATOR KITCHENAID KRFF507EBL01 Installed new part unit tested good
DISHWASHER WHIRLPOOL WDF520PADB7 Cc: leakingCustomer states he noticed he still has water leaking into his basement. Asked customer if they noticed any leaking from the front of the unit. He said no. Ran test cycle. Watched. Found unit still leaking from the middle of the door. Replaced sump assembly using (W11025157) from surplus. Ran test cycle. Placed water mat. Op test ok
DISHWASHER WHIRLPOOL WDT720PADM1 I wasn’t able to find signs of leaking I did find the filter great is not installed correctly very good possibility that it caused the lower spray arm to stop moving and spray directly onto the seal causing it to leak I showed the customer how to properly install the filter unit tested good
WASHER WHIRLPOOL WTW5600SQ0 The issue is the washer is squeaking there’s a spring that is squeaking against metal on metal there is no component failure unit tested good