Appliance Repair in Mentor, Ohio

Local Reviews
for Mentor, Mentor-on-the-lake, Kirtland, OH

Rated 4.8 out of 5 stars based on 66 customer reviews

Map of Mentor, OH

Very personable

Benjamin was a very nice, very professional technician. He went right to work, assessing the situation and fixing it in no time at all. It was a pleasure meeting him, and would definitely ask for him the next time we require service. As asset to your company for sure. Pricing question was N/A as appliance is under warranty.

Map of Mentor, OH

Great service

Service was awesome and on time

Map of Kirtland, OH

Great service. Very knowledgeable, and thougbtful.

Corina is a delight to work with. Great service and very knowledgeable.

Map of Mentor, OH


Map of Mentor, OH

Terrible service

Very bad so far. Taking too long between service calls. Still haven't fixed my washer.

Response from Fred's Appliance Service:

Good Afternoon Mr. Oshaben. Thank you for your review. We currently have your parts on order. They are scheduled for arrival on the 18th. We are scheduled to finish your repair the next day on the 19th. If part happens to come sooner, let us know, and we will do our very best to move you up. Thank you -The Fred’s Team

Jeff M.

Jeff M.

WRS571CIDM02 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Near Forbes Ct, Mentor, OH 44060
Corina B.

Corina B.

WMH53520CS6 WHIRLPOOL MICROWAVE CC that the door states the the door is open when its closed. Replaced the doors switches from s/t. Optest ok. ; used 1 W10269458XXX (SWITCH), and 1 W10727360XXX (SWITCH) from stock, Job Cmpltd,

Near Trailwood Ct, Mentor, OH 44060
Benjamin B.

Benjamin B.

MDB4949SDZ0 MAYTAG DISHWASHER Found outlet needing repaired cust to het electricia.unit working at this time just a loose connection at outlet ; Job Cmpltd

Near Jeremy Ave, Mentor, OH 44060
Benjamin B.

Benjamin B.

MMV4206FZ3 MAYTAG CONVECTION Replaced door switches op test ok; Job Cmpltd,

Near Jeremy Ave, Mentor, OH 44060

Schedule Service Online

If you’re experiencing a problem with you washer, dryer, range, dishwasher, microwave, or refrigerator, you can count on Fred’s Appliance for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.

Customer Financing

We offer 6 month financing for any repair cost that is $99 or more. Each customer is subject to credit approval from Paypal.

Not sure if you will qualify?

Apply for Financing

About Your Appointment


Our service call and diagnosis fee is $89.95 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00

Fred's Appliance
Reviewed from Google

4.8 out of 5 stars

kathy myers
kathy myers

5 out of 5 stars

posted 1 month ago

I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.


What goes into the cost of our service call and diagnostics?


The purchase and maintenance of each technician’s van, including insurance and taxes.


Until Tesla releases a service van, we have to continue using gasoline for our vans.


From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.


We keep parts in our van that are prone to needing replaced during the average appliance lifespan.


We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.


Includes the Three Week Course at our Academy, but also continuing education throughout the technician’s career.


Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.


Health and Retirement plans for each technician. Paid vacation and sick leave.


As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.


Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.


Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.


Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.


Our office will send an email the day before your appointment providing the technician’s picture and name. We are guests in your home and we want to ensure you know who we are sending.

The email will also contain a link to confirm your appointment, making the process quick and easy!


Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.


Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.


At Fred’s Appliance, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call

When you deal with Fred’s, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for decades and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.