Appliance Repair in Mentor, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Mentor, Mentor-on-the-lake, Kirtland, OH
Tim - Mentor, OH
Keith - Mentor, OH
Jason was professional, knowledgeable, neat and organized.
Gina - Mentor, OH
Fred’s Appliance is always quick to respond. The staff Are knowledgeable and good at their jobs.
Very professional and knowledgable!!
Steve - Mentor, OH
Dennis - Mentor, OH
Very impressed with your web page that has service tracker. It reminds me of the Santa tracker when Santa Clause is flying over your house. Service was on time and very informative and will use again.
Professional and efficient
John - Mentor, OH
Jeff was articulate, professional, reassuring, friendly, informative and efficient. Kudos to Fred’s for having this type of employee on service calls.
Neil - Kirtland, OH
Good service. Timing was good too.
Debbie - Mentor, OH
Really nice guy but the noise my fridge was making is back! I need him to come back and fix it!!
Response from Fred's Appliance Service:
Hi Debbie, Thank you for reaching out! We are so sorry to hear that the noise is back. I do see we have you scheduled for a return visit on Monday. We will be sure to get this rectified for you! Thank you! The Fred's Team
Renee - Mentor, OH
Same as above
Will use this company again and recommend to others.
David - Mentor, OH
Very knowledgeable and personable.
Susan - Mentor, OH
Service man "Art" was right on time, very friendly and professional even though he had to listen to me complain about a brand new washing machine needing repaired!
Problem resolved, professional service
John W - Mentor, OH
Will use Fred’s again.
Fast repair, Great service
Mike - Mentor, OH
Tom - Mentor, OH
Awesome experience. No problems with a timely fix. Tech was great.
Keith - Mentor, OH
James - Mentor, OH
Ed - Mentor, OH
James - Mentor, OH
Joe.O Oh was he good!!!!!!
Doug - Mentor, OH
Joe arrived within the time frame, had the part installed , and the washer running in a very reasonable time.
Mark - Mentor, OH
Timely, professional, courteous.
DRYER KENMORE 110.870876 "When you press power the unit just clicks does not run. It’s receiving 120 V AC there’s an F 25 miscommunications error from the motor control unit. Needs a new control; ordrng 1 WPW10110641 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL GX5SHDXVB00 "Cc ice maker leaking into container and freezing Found ice maker sitting at an angle, water running out of corner and into container. Screws will not tighten, also not the original screws. Customer stated a handyman worked on ice maker recently. Drilled 2 new holes in liner next to original holes, remounted Icemaker, ran manual cycle test, indexed and filled mold with water without leaking out, op test good."
DRYER WHIRLPOOL WED4815EW1 Cc: unit will not startFound door switch is broken. Needs door switchSM to get approval for pop. Office to reschedule; ordrng 1 WPW10237959 (switch-dor)
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc: ice maker leaking froze up and leaked in ff sectionCustomer states the ice maker was off when the ice maker froze up. Found ice bin stuck in unit. The ice bin release button is broke. Customer pulled ice bin cover off. The ice bin release is broken. Cycled ice maker, water came right back out. Needs ice maker and ice binCustomer does not want to replace the ice bin; ordrng 1 WPW10300024 (icemaker23689), used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL WTW7300DW0 "Cc unit lid lock will not unlockRan diagnostics, found codes f5e1 for lid up, latch fault, f5e3 for lid unlock fault, f5e2 for lid lock failure, f0e5 for off balance load. Quoted repair for lid lock replacement. Replaced lid latch using truck stock. Ran auto test and manual lid lock test. All functions passed. Op test good.; used 1 SENIORDISCOUNT (senior discount), and 1 W10810403 (LID LATCH9393) from stock"
REFRIGERATOR KITCHENAID KRFC704FSS01 Installed new part unit op tested good
MICROWAVE WHIRLPOOL WOC54EC0HS01 Installed interlock switches. Ran multiple test cycles. Op test ok
RANGE JENN-AIR WFE550SHB0 "The unit has a runaway temp error code. unit needs a new control board and temp sensor ; ordrng 1 W11295998 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR GE GFSS6KKYASS "Cc unit water dispenser freezing upChecked dispense, water dispensing at this time. Customer also stated she’s seeing water inside ff under deli drawer. Found sheet of ice under deli drawer, water leaking from evap cover. Found evap drain hole iced over. Cleared ice from drain and inside of unit. Checked power to reservoir heater, good at 12v, heater ohmed at 72ohms. Customer believes she still needs a dispenser tube heater, Called Ge techline, Don, said no heaters on these units, possible the ice buildup around the reservoir in the back effecting the water flow to dispense, most likely scenario. If truly freezing in door, door would have to be replaced. Advised customer to monitor at this time."
DRYER KENMORE 110.698228 "Cc unit not heating Unit not starting, found belt slipped of idler pulley, not making belt switch contact. Pulley is In bad shape, needs replaced. Used repair kit from truck stock. Operation test good, good heat. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
RANGE WHIRLPOOL WFG745H0FS1 Cc unit front burner flames too high on lowAdjusted LF and RF burners for a simmer flame. Op test good.
DRYER WHIRLPOOL WED7800XW0 Cc: not heatingFound element open. Needs heating elementCustomer does not want to repair at this time
REFRIGERATOR JENN-AIR JFC2089HES "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.25oz r134a, unit cooling, pressures good, op test ok unit was pulled out when arriving, cust will reinstall. Did leave a water mat. ; used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL MHW6630HW0 Cc: leaking when unit has a medium size load in itRan test cycle could not locate leak. Pulled panel see water spots in rear of cabinet. Found hose has duct tape on it. And water marks running down inner wall under hose. Found shocks are making noise. Needs shocks and inner drain hose; ordrng 1 W11316671 (hose) and 4 W11316766 (SHOCK)s
WASHER KENMORE 11026002012 "Bearings failed needs a new gear case ; ordrng 1 W11035747 (gearcase), used 1 SHIPPING (shipping and handling) from stock"
DRYER WHIRLPOOL WED49STBW1 Installed new part unit op tested good
DISHWASHER WHIRLPOOL KDFE104DWH2 Replaced control and complete wire harness. Op test good ; used 1 SHIPPING (shipping and handling) from stock
REFRIGERATOR WHIRLPOOL GX5SHDXVB00 "Customer complaint things freezing and thawing in freezer. Found compressor not starting going off on overload. Needs start device. Replaced start device compressor started to run. ; used 1 8201786 (STARTER), and 1 SENIORDISCOUNT (senior discount) from stock"
FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 Cc unit door gasket coming offReplaced gasket using customer supplied pre Id part. Checked for proper seal. Op test good.
WASHER KENMORE 110.2110201 "Drain pump has failed it’s not pumping water estimate only; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MVWC465HW2 Customer returned unit with the complaint unit making a grinding noise in wash. Inspected gearcase nothing rubbing. Ran diagnostics no errors. Put into manual service mode and tested in agitate and spin. No unusual noises. Unit tests good.
REFRIGERATOR KITCHENAID KRFC704FSS01 Found wires from fill tube heater broken. Needs fill tube heater and ice maker ; ordrng 1 W11115534 (icemaker) and 1 W11366500 (TUBE WATER)
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Cc: bowed on top, door not closing on its own, temp concernFound temps in ff section at 38 and freezer at 5 degrees. Found unit is bowed 1/2 inch in the middle on top. Called whirlpool tech line, spoke to Robert. He stated the units do usually have a bow to them. Stated he is going to have the customer call whirlpool customer service. Op test ok
REFRIGERATOR WHIRLPOOL GX5FHDXVB01 "Cc: frost build up on bottom of freezer, noiseFound door gaskets are sealing properly. Customer states they have removed items from freezer before and the frost would go away. Advised customer on loading, and how if the unit is too full it can hold the door open. Ran diagnostic. Could not duplicate noise. Op test ok"
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Cc unit was frosting in freezer but cleared up over a few days of running Could only see remains of a frost issue on left side wall not much just a little piece was left over of ice build up Checked over gaskets and made sure there was no abnormal gaps to cause this issue Advised that is could of been a possibility that the left side was popped open for a little while and it frosted up
RANGE KITCHENAID KFEG500EBS3 New glass door scratched (see pics). Need to reorder. Customer discovered defects removing film. Advised customer to remove all coverings and inspect before we arrive. If damaged we will reorder. ; ordrng 1 W11084232 (glass-door)
DISHWASHER WHIRLPOOL KDFE104DWH2 "Found wire harness shorted at control. Needs control and harness. Control is covered under a 2-5year part warranty. (See pics); ordrng 1 W10744908 (harns-wire) and 1 W10854215 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Compressor was delivered upside down. I contacted Brian he told me tested before you install it. I put juniors test box on the compressor. it ran for about two seconds and then seized up and would not turn back on. Parts needs reorder ; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryer)
DRYER WHIRLPOOL WED49STBW1 The motor is making a clicking noise. Check the centrifugal switch reason why the motor is making this noise. Motor needs replaced;
DRYER WHIRLPOOL WED9470WW1 "Cc still not dryingUsed 4 large wet towels, ran through a drain and spin in washer to verify washer is not leaving clothing too wet. Ran normal auto cycle in dryer for 20 min, periodically check heat and airflow through vent. Good heat and airflow. Checked towels at 10 and 15 min marks, towels are drying. Towels almost fully dry at 25 min mark. Advised customer to let cycle finish and recheck towels at end. Can not find an issue with unit that is causing a no dry condition, all functions are working as designed."
WASHER WHIRLPOOL VAW3584GW1 Installed lid parts. Ran auto test and calibration. Op test ok
REFRIGERATOR JENN-AIR JFC2089HES "CC that the unit is not cooling. Unit was unplugged when arriving. Plugged unit in 10.7 amps when compressor is trying to turn on. Locked rotor 10 amps. Will need a new compressor. ; ordrng 1 W10160407 (compressor 40350), used 1 SHIPPING (shipping and handling) from stock"
FREEZER WHIRLPOOL WRF757SDHZ00 Cc freezer light stopper working Installed customer supplied pre Id led module. Light op restored to freezer. Op test good.
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Cc unit microwave heating intermittently Ran cycle test, confirmed unit running but not actually heating. Manipulated door slightly and unit started to heat. Ordering interlock assembly. ; ordrng 1 W11033422 (interlock)"