Appliance Repair in Mentor, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Mentor, Mentor-on-the-lake, Kirtland, OH
Kathy - Mentor, OH
Jon - Mentor, OH
The repair man was professional, prompt, and courteous!
Unfortunately, the tech could not find the cause of the problem.
Wallene - Mentor, OH
We will watch where the water is coming from and have to call for the 3rd time when the warning goes off. It’s a big mystery and a big nuisance. I’m hesitant in using my Kitchenaid dishwasher because the alarm will go off 2 days after use.
Response from Fred's Appliance Service:
Hello Wallene, We are sorry to hear about the trouble with your dishwasher! Intermittent issues can be very difficult to diagnose if the machine is operating normally when the technician is there. Please reach out to us if the alarm goes off again and we will do our best to pinpoint the problem! Thank you! The Fred's Team
John - Mentor, OH
Prompt knowledgeable considerate and good worker
Susan - Mentor, OH
Diane - Mentor, OH
Joe was extremely helpful to me resolving my problem with my new microwave.
Marcia - Mentor, OH
Dishwasher circuit repair
Shirley - Mentor, OH
Jason Was here A few weeks back . He left feeling the circuit panel was fixed . However the repair still needed additional tweeting. As of today all seems to b working fine. No more stopping during a cycle. He explained what needed an additional adjustment was the water hook up. Thank you for correcting the pb in a timely fashion.
Michael - Kirtland, OH
Jason N diagnosed and ordered the appropriate parts for my dishwasher. I never felt like he “rushed” the job. He diagnosed fixed and ran a test wash cycle assuring my dishwasher was fixed. I stand behind Jason N for any future repair!
Lauren - Mentor, OH
Fantastic and Knowledgeable
Maureen - Mentor, OH
Just wish price was lower or if service charge could be waived if machine needed repair.
Response from Fred's Appliance Service:
Hi Maureen, Thank you for sharing your experience with us! We have considered the pricing model where the service charge is waived if the customer chooses to repair. However, those models do not provide transparency into what the customer is paying for; instead, you'll typically find much higher labor rates. We feel it's best to keep all of our charges separate so our customers understand exactly what they are paying for. We are happy to hear that your technician provided such great service! Thank you! The Fred's Team
Friendly & fast service
Carleen - Mentor, OH
The technician was very professional, friendly and efficient. Very satisfied with your service!
This is the second opion that GE warrant wanted Jeff came in and Diagnosed the washer quickly parts ordered Jeff came back installed the parts quickly
Joanne - Mentor, OH
Thank you Jeff for your Knowledge Great Service
Andy - Mentor, OH
Kathy - Mentor, OH
Showed up on time and pleasant to deal with.
Michelle - Mentor, OH
Very nice to deal with. They bumped my appointment up when a cancellation came in. He called with updates that he was running behind and still came when it was past five. Very honest and pleasant. Thank you Joe
PERFECT FROM START TO FINISH
Jeff - Mentor, OH
This company is professional, prompt, polite and thorough. They have the right technology in place to automate your experience but will hand you off to a customer service associate when needed, and quickly.
Prompt efficient service
Terry - Mentor, OH
Service person came on time, respectful and very efficient
Kirk - Mentor, OH
Outstanding service! Professional, Polite, masked, socially distanced. We have used your services for many years and will continue to do so in the future. Timely response service is excellent!!! Thank you.
Fastest Solution Ever
Jon - Mentor, OH
Joe did an amazing job diagnosing the issue and had the parts on hand for a super quick repair!
ICE MAKER KITCHENAID KUID508ESS "Customer complaint that unit stopped cooling, found nothing running and no lights on, unit powered on by itself and started making ice, checked for loose connections, none found, unable to duplicate the problem , unit is operating as designed"
DRYER WHIRLPOOL WED99HED Installed the new part op tested good.
DRYER WHIRLPOOL WGD4950HW0 "Cc: long dry times, gas smell, gap on panelRan test cycle. Found unit has good heat and air flow. Unit cycling heat. Could not locate outlet for venting. Advised customer to have venting cleaned. Could not duplicate burning, or gas smell. Gap on panel is normal from unit being multiple pieces. Unit functioning as designed. Op test ok"
WASHER MAYTAG MVWC400XW0 "Cc: unit continuously recyclesFound unit stuck in drain cycle. Found error codes f0e5(off balance load). Ran auto test. Unit not agitating. Motor just humming. Needs motor and capacitor. Customer does not want to repair at this time; ordrng 1 W10836348 (motor-drve) and 1 W10804664 (capacitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
RANGE WHIRLPOOL WEGA25H0HZ0 There is no touch tone or alarm tone The tones and sound are set to max needs new UI control; ordrng 1 W11339753 (Ui control)
DISHWASHER GE GDF570SGJ0CC When you close the door and press start the unit beeps 3 times indicating that the door is not closed when the door is actually closed needs a new door latch; ordrng 1 WD21X10490 (Latch) and 1 Ship
DRYER WHIRLPOOL WED6120HC1 The unit has no sound The tone is set to its max. The diagnostic shows no codes sound does not come back needs a new user display board; ordrng 1 W11419058 (Ui)
WASHER MAYTAG MVW6200KW0 "Customer complaint that unit is stuck in drain, confirmed drain pump is running , cannot cancel, ran diagnostics found f1e1(main control fault) error code, unit needs new control; ordrng 1 W11481108 (Cntrl)"
DISHWASHER WHIRLPOOL WDTA50SAHW0 Installed the new part op tested good.
DISHWASHER KITCHENAID KDTM404KPS I hook the machine up too power unit tested good
DRYER WHIRLPOOL WED4815EW1 Installed the new part op tested good.
REFRIGERATOR GE GTS22QBPARWW Installed the new part op tested good.
DRYER KENMORE 11067442600 I took the back panel of the dryer off I found the fuse open. Its receiving the correct power in the thumping noise is most likely a roller needs a dryer repair kit also; ordrng 1 Wp3392519 (Fuse) and 1 Ship and 1 4392065 (Kit)
DISHWASHER WHIRLPOOL WDT720PADM2 "Cc: not heating, wet dishes at end of cycleFound error code f7e1(no heat) let diagnostics cycle run. Unit is heating. Unit is not washing. Found control sending proper power to sump assembly. Needs sump assemblyCustomer does not want to repair at this time; ordrng 1 WPW10671941 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR KITCHENAID KBSN608EPA01 Installed led modules. Op test ok
WASHER WHIRLPOOL WTW5000DW3 "Cc: loud, wet clothes at the end of cycleFound no stored error codes. Ran auto test. Found unit was not leveled correctly. Leveled unit. Ran normal cycle. Checked suspension. Ran drain and spin. Ran calibration. Unit functioning as designed. Op test ok"
WASHER ELECTROLUX EFLS627UIW0 "Cc: water not filling during wash, or fabric softenerFound no stored error codes. Started normal cycle, unit filling and washing. Ran through diagnostics test. Found all valves are functioning. Unit functioning as designed. Could not duplicate issue. Op test ok"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed the new part op tested good.
RANGE WHIRLPOOL WFG320M0BS3 Installed oven bottom. Ran test bake. Found unit still popping. Advised customer because the oven bottom is new it will have to wear itself in. Unit is not popping as aggressive as the old oven bottom. Advised customer to allow some time for bottom to settle.
WASHER MAYTAG MVWC565FW2 "Cc: noiseCustomer showed videos, unit sounded like it was out of balance(he stated the unit was empty in the video). Ran auto test. Tested suspension. Ran drain and spin. Ran manual spin and agitate. Ran calibration. Checked gear case, cam and pulleys. Could not duplicate issue. Unit functioning as designed. Op test ok."
DRYER AMANA NED5800HW0 Cc: error codesFound error code f3e3(open or shorted inlet thermistor). Found thermistor plug disconnected from control. Reconnected thermistor plug. Ran test cycle. Op test ok
DISHWASHER KITCHENAID KDTM404KPS0 "Customer complaint that lights are flashing, found water in drip pan causing float to disable unit, emptied drip pan, ran test cycle, no leaks found, started normal wash cycle, no leaks found, unable to duplicate the problem"
WASHER WHIRLPOOL WTW5100HW0 Cc: high pitch squealFound error code f7e7(motor unable to reach target rpm). Ran diagnostics test cycle. Found during spin unit has a really high pitched squeal during acceleration. Found belt stretched and slipping on motor pulley and cam. Needs belt; ordrng 1 W11239857 (belt)
WASHER WHIRLPOOL WTW4955HW Installed the new part op tested good. ; used 1 W1071967 (Cam) from stock
DRYER WHIRLPOOL WED99HED The unit is not spinning. The belt is good. The unit has a F434 and an F4f1 indicating a incorrect line voltage. I checked the power coming to the unit tested good the relay switch on the main control board is functioning correctly. The motor is receiving 120 V of power but not rotating with the unit unplugged I spun the drum by hand the centrifugal switch to not engage with the machine on and running a Spondin drum drum did not takeoff. There is a bad centrifugal switch or open windings in the motor needs a new motor; ordrng 1 W11209428 (Motor) and 1 Ship
REFRIGERATOR WHIRLPOOL WRS325FDAW02 Installed the new part op tested good.
REFRIGERATOR GE GTS22QBPARWW "Cc: not cooling in ff section(same issue as prior)Found evaporator completely frosted over. Unit not defrosting. Found heating circuit open. Checked heater, heater checks good. Needs defrost bi metal. Customer had repair done just under 3 months ago. ; ordrng 1 WR50X10071 (thermostat defrost) and 1 WR50X10068 (thermostat defrost), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 The unit is not producing cold air. The reason is it sitting in the garage in the garage is approximately 38° which is too cold for the machine to actually function correctly. In the installation guide manual it states that the machine should be placed in the climate between 55 and 90°. Anything outside of those parameters the machine will not function correctly.
DISHWASHER KITCHENAID KDFE104HBL0 Installed the new part op tested good.
DRYER WHIRLPOOL WED4815EW1 "Cc: not heating, knob wont moveFound unit is only receiving 120v. Customer has older style fuses and could not flip breaker. Customer needs electrician to check the dryer fuse."
DRYER MAYTAG MEDC215EW1 Cc: loud noise when heated upRan test cycle. Did not hear any abnormal noises. Checked rollers and pulley. Ran test cycle with towels. Could not duplicate issue. Unit functioning as designed. Op test ok
REFRIGERATOR GE ZISB420DRJ "Cc: knocking noiseCustomer stated it started as a buzzing noise, not knocking noise. Shut unit off heard knocking noise not long enough to know where its coming from. Started unit back up. Unit did not knock again. Tried multiple times. Could not get unit to knock again. Advised customer if unit starts making the noise again to have call us back out."
DISHWASHER KENMORE 665.13969K015 "Cc: push start and unit will go to drain and shut offEntered diagnostics, unit kicked me out and went to drain cycle. Tried to run a load. Unit kicked me out and went to drain. Needs controlAdvised customer unit may also need ui. Customer does not want to repair at this time; ordrng 1 W10473199 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
RANGE KITCHENAID KSGG700EBS2 Installed the new part op tested good.