Appliance Repair in Mentor, Ohio
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for Mentor, Mentor-on-the-lake, Kirtland, OH
Renee - Mentor, OH
Same as above
Will use this company again and recommend to others.
David - Mentor, OH
Very knowledgeable and personable.
Susan - Mentor, OH
Service man "Art" was right on time, very friendly and professional even though he had to listen to me complain about a brand new washing machine needing repaired!
Problem resolved, professional service
John W - Mentor, OH
Will use Fred’s again.
Fast repair, Great service
Mike - Mentor, OH
Tom - Mentor, OH
Awesome experience. No problems with a timely fix. Tech was great.
Keith - Mentor, OH
James - Mentor, OH
Ed - Mentor, OH
James - Mentor, OH
Joe.O Oh was he good!!!!!!
Doug - Mentor, OH
Joe arrived within the time frame, had the part installed , and the washer running in a very reasonable time.
Mark - Mentor, OH
Timely, professional, courteous.
Jennifer - Mentor, OH
Sarah - Mentor, OH
He was on time, and very friendly. I would recommend them to anyone.
Michelle - Kirtland, OH
Tasha Herd - Mentor, OH
Great Customer Service
The service was very good. Technician was on time or if running behind kept me informed of progress to get to my appointment.
Judy - Mentor, OH
Jim - Kirtland, OH
Christine - Mentor, OH
Margatet - Mentor, OH
Excellent. And fast. On time.
WASHER MAYTAG MVWB765FW3 Replaced lid lock assy and main control Ran a service verification cycle. Unit passed. Unit op test good. Took core for return
DRYER WHIRLPOOL WED7500GC0 Ran dryer. Noise is from when drum goes over rollers. Its where drum is connected there is a small ridge that glides over rollers. This noise is a normal operating noise.
WASHER MAYTAG MVWC415EW0 Customer complaint unit makes a knocking noise intermittently in spin. Ran diagnostics no errors Cycled unit no unusual noises. Unit agitating and spinning properly Could not duplicate issue. Possible off balance loads Noise customer concerned about is the same as me banging on the side ofthe washer. Shocks test good. Unit op test good
DRYER WHIRLPOOL WGD75HEFW0 Installed listed parts. Ran test cycle. Op test ok
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Found unit needs a evap fan motor. Voltage to motor motor is not running. ; ordrng 1 WPW10236142 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WALL OVEN WHIRLPOOL WOD77EC0HS00 Upon arrival customer informed me that unit once again shut down and restarted on its own. Called techline talked to rick. Rick informed me that engineering is aware of the issue and are working on a fix. Rick took notes and said we would be informed of the fix when they have one. Customer held on to bd until wlp eng decides how to proceed. Unit is operational at this time. Customer is aware of issue. Did not reschedule due to not having a timetable for a fix ; saved tckt
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Replaced the fan blade and motor. Siliconed the fresh liner and Vaseline the gaskets. Optest ok. Will need to order a nameplate. Customer can install.; ordrng 1 WPW10481433 (nameplate)
REFRIGERATOR WHIRLPOOL WRF989SDAH00 "Cc: no coolFound temps in ff section at 68 degrees and freezer at 72 degrees. Ran diagnostics test 4. found compressor noisy. Found uv dye on and around ff evap. Needs ff evap, drier, and compressor.Customer does not want to repair at this time"
REFRIGERATOR WHIRLPOOL WRT104TFDW00 The door was originally swapped. I found the left side of the door is rubbing against the cabinet. I removed the door and bent the lower hinge down to add a gap between the top of the door and the ceiling of the cabinet the door does not rub anymore unit tested good. Also explain to them the operations of the refrigerator why it kicks on and kicks off.
WASHER MAYTAG MVWB765FW3 Console erratic. Replaced cleared error code. (F5e1) ran service cycle. Unit passed. Op test good
WASHER WHIRLPOOL WFW8300SW00 "Cc: f01 error code and flashing lightsFound error code f01(pump driver/main relays/eeprom error). Error code states this error is only seen in diagnostics. Customer showed a video of error code. Found customers stand pipe is roughly 24 inches high. Advised to raise the stand pipe. Tested outlet, checked harness, connections to control, checked ground switches, ran diagnostics test, control click sounds distorted. Ran drain and spin. Needs controlCustomer does not want to repair at this time"
REFRIGERATOR KITCHENAID KRFC302ESS00
WASHER MAYTAG MVWB765FW3
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Called Whirlpool Tech line customer still has frost in the freezer he told me to replace the fan blades he gave me a part number and also told me to replace the fan motor; ordrng 1 2163777 (blade,evap.fan) and 1 WP2315539 (motor-evap)"
DRYER WHIRLPOOL WED7300DW1 Cc: no heatFound element open. Replaced element. Op test ok; used 1 279838 (ELEMENT) from stock
RANGE WHIRLPOOL WFE540H0AS1 CC that the unit is not heating. Found the wires not plugged in. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
DRYER WHIRLPOOL WGD75HEFW0 "Cc: rattling noiseFound blower full of lint. Pulled lint from blower, still making noise. Sounded like it was coming from the motor pulley area. Changed rollers and pulley unit still making noise. Spoke with BJ, he stated to order the kit in the service pointer a motor and blower. He stated the lint could have caused a lot of stress on the motor bearings. Needs motor, blower and seal kit; ordrng 1 W11086656 (motor-drve) and 1 W11401018 (SEAL KIT) and 1 WPW10211915 (blower wheel), used 1 4392067 (DRYER REPAIR KIT) from stock"
DRYER WHIRLPOOL WED4850HW0 Tested unit. Let cycle for 15 min no noise. Customer stated this was a chirping sound when unit started and sometimes during the cycle. No noise while diagnosing. Did not make any noise when starting. Statrted many times. Could not duplicate issue
MICROWAVE WHIRLPOOL WOC75EC0HS00 Installed microwave lamp and unit console. Op test good.
REFRIGERATOR KENMORE 25371832102 Found drain plugged with styrofoam and ice. Cleared drain using steam and removed styrafoam blocking drain. Op test good Talked to landlord. She was driving and couldnt pay. I am leaving it open until she calls me tonight.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc unit leaking underneath unit near electrical box.Customer states it usually doesn’t happen until about 45 min into cycle.Ran wash cycle, watched underneath unit for 45 min. Could not duplicate a drip condition under unit. No evidence of water on unit underneath anywhere. Placed water mitigation mat under unit."
WASHER MAYTAG MVWB855DC3
REFRIGERATOR KITCHENAID KRMF606ESS00 "Customer complaint that unit is not making ice, found ice bin full, ice bin thermistor is good, ice box fan is working, no ice maker error codes found, ice maker harvested and filled, unable to duplicate the problem , unit is operating as designed"
DRYER AMANA NED4655EW1 Replaced parts listed. Op test good. Customer to replace and install vent.
OTR MICROWAVE WHIRLPOOL WMH53520CS5 Cc: intermittent interior light and operationFound interlock switches are sticking. Needs door switches. Replaced interlock switches. Ran test cycle. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock
REFRIGERATOR MAYTAG MFI2269VEM8 Installed water valve. Cycled ice maker and water dispenser. Op test ok
DISHWASHER WHIRLPOOL DU1100XTPS7 Installed control and keypad console. Ran wash test then cancel drain. Op test good.
DISHWASHER WHIRLPOOL KUDS01FLSS3 Installed water valve. Ran test cycle. Placed water mat. Op test ok
REFRIGERATOR WHIRLPOOL WRF532SMHW00 Found beans that had a unusal oder. Removed beans and smell went away Unit op test good
REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Cc: noise, kicks on randomly, door will not close properlyCustomer states if he walks too hard on the kitchen floor it will kick on. Customer states the unit has gotten a lot louder since he purchased it. He also states the door will not close completely on its own. Found temps in ff section at 50 degrees and freezer at 27 degrees. Found freezer compartment is over stocked. And ff section temperature is set really low. Advised customer it could be just coincidental that the unit comes on when he comes in the kitchen, and opening the door allows warm air in so the unit will kick on for that. Spoke with BJ he states that it doesn’t sound like there is anything wrong. He stated to adjust the temps back to recommended and advise the customer to apply some Vaseline to the door seal. Unit functioning as designed. Op test ok"
WASHER WHIRLPOOL MVWC465HW2 Replaced drive motor and motor capacitor. Recalibrated. Op test good.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Recovered refrigerant, installed compressor and drier. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
DISHWASHER MAYTAG MDB8959SFZ4 "Customer complaint upper track is broken, confirmed, replaced right slide with track sent, op test good"