Appliance Repair in Mentor, Ohio
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for Mentor, Mentor-on-the-lake, Kirtland, OH
Kirtland - Kirtland, OH
Patrick - Mentor, OH
Really impressed with our technician Jason...prompt, friendly and professional. Got the job done too!
Love Fred's Appliance
Janice - Mentor, OH
This Company has been called to service my appliances many times in the past. They have always solved the problem, sometimes having to come back with parts, etc. I wish they didn't have to (LOL), but with the way Companies make appliances, Disposable Society, they are needed and appreciated. Fred's has excellent service, service personnel and knowledge. I wish that the appliances we now purchase had the lifetime of the past. I have a 15 year old fridge in my garage that still works! Oh well, we are lucky to have Fred's.
Lincoln - Mentor, OH
Very efficient and effective
Paul - Mentor, OH
he was very informative and pleasant
Tina - Mentor, OH
super - both the automation of the appointment and his expertise. thanks.
Jo was very knowledgeable and professional!
Jim - Mentor, OH
Gina - Mentor, OH
Fred’s Appliance was very quick at getting service to us. Art Vondrak did an amazing job!
Good service, Readily availabe. Little wait time
James - Mentor, OH
Iwona - Mentor, OH
My dishwasher was fixed. Was getting late she call and came to fix it I really liked that
More than exceptional service call
Michael - Mentor, OH
Jeff was highly professional and completed the installation of the Maytag dryer glass lid faster than I expected. His explanation regarding the lid seal failure demonstrated his knowledge of the product line.
Very Good and deoendao
Kim - Mentor, OH
Kept me posted when the time of the House call was near. I liked the schedule timeframe of 4 hours window instead of all day .
Great customer service.
Maria - Mentor, OH
Technician troubleshooted and fixed the problem
Marge - Mentor, OH
Irated them in an earlier email. Same response
Marge - Mentor, OH
I appreciated the email and phone messages letting me know when to expect them. They were also very cordial and answered all my questions
Great service, knowledgeable, and friendly!
Amy - Mentor, OH
Nancy - Mentor, OH
Claude - Mentor, OH
No problem found by Jason except he found debris in filter and suggested we clean off items more thoroughly. Dishes were much cleaner after running the next load. Wish he had shown us how to check the filter and clean it if necessary.
Response from Fred's Appliance Service:
Hi Claude, We appreciate you sharing your review with us! Unfortunately, there are lots of things that can prevent dishes from getting clean and can be difficult to troubleshoot over the phone. We are happy that Jason was able to assist with the debris in the filter and that the machine is now working properly. Let us know if you have any questions on his suggestions on how to prevent this in the future! Have a great week! The Fred's Team
Richard - Kirtland, OH
Brian - Mentor, OH
REFRIGERATOR GE GTK17JCD4RBS "Found unit not defrosting. Found unit needs defrost control,and evap fan motor and blade Reschedule at customer request Customer to turn unit off before arrival ; ordrng 1 WR55X21623 (control defrost modu) and 1 WR60X10204 (blade,evap fan asm) and 1 WR60X23584 (motor ac/dc evap fan), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Door smashed on end. snapped pics. Reordering.; ordrng 1 LW11037733 (dor-fip)
REFRIGERATOR MAYTAG MFT2776FEZ00 Cc: noise coming from evap fanFound ice build up across the top of freezer evaporatorTested bimetal had continuity Defrost heater had 30 ohmsThermister had 7.5k ohmsBi metal opened once it reached high temp limitCustomer stated that he had a piece of plastic stuck in the seal of the door that let air inSteamed out evaporatorOp test ok
WASHER GE GTWN3000M0WS "Installed listed inlet water valve, turned water on, ran hot and cold wash tests, checked for leaks. Op test good."
WASHER WHIRLPOOL LSQ9659PG1 "Installed listed lid switch. Ran wash cycle, and drain and spin. Op test good"
WASHER AMANA NTW4516FW1 Found noise customer concerned about is when unit is agitating in rinse. Ran diagnostics no errors. Rana service cycle. Passed. Op test good. Unit is working as designed. No unusual noises. Customer just redid her floors to a tile floor and unit may seem louder due to that.
OTR MICROWAVE WHIRLPOOL WMH31017HZ0 Found unit has a burning smell and no heat. Pulling 5.5 amps —Customer does not want repaired.
DRYER MAYTAG MGD6630HW0 Found unit getting a f3e3 error code. Open or shorted inlet thermister. Inlet thermister reading 57k ohms checks good. Needs acu PSP ITEM ; ordrng 1 W11350218 (ACU)
REFRIGERATOR FRIGIDAIRE FGHS2631PF The unit is still leaking customer has a picture and the floor is starting to buckle. There’s only one line that runs over The area where the floor show signs of discoloration it’s the 5/16 water hose to the fridge; ordrng 1 218976438 (tube) and 1 218976439 (tube-water inlet)
WASHER GE GTW485ASJ3WS Installed listed agitator assembly. Found agitator splines stripped. Ran wash and drain and spin test. Op test good.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc: not making iceCycled ice makerFound ice maker calling for waterWater valve not openingNeeds water valve; ordrng 1 WPW10498976 (valve7192), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Cc unit does not make ice and dispense very slowChecked dispense and no ice being made. Water dispense slow then stops. checked water in to unit. Found no water coming into unit. Checked water source in basement. Turned on saddle valve. Op test good.
DBL WALL OVEN FRIGIDAIRE PLEB30T9FCB "Installed listed oven probe. Unlocked unit, ran bake test on upper and lower cavities. Op test good."
WASHER GE GTWN3000M0WS "Cc unit has slow leakEvidence of water running behind unit, turned water on, checked water lines on valves, leak coming from water valve housing. Unit needs inlet valve. Estimate only, customer needs to ask husband first if moving forward with repair."
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Installed ice maker thermostatStarted to install air handler kitRealized that a piece to air handler kit is missingNeeds air handler kit; ordrng 1 5303918784 (AIR HANDLER KIT)
DISHWASHER WHIRLPOOL WDT710PAYM6 Cc: not washing properly Found debris stuck in wash armsFound debris stuck in drain screen and filter cracked full of debrisCleaned debris from unit ran test cycleAdvised customer to clean filter every so oftenOp test ok
WASHER MAYTAG MVWB835DW "Installed listed suspensionRan diagnostics, no codes storedRan auto test and calibration. Op test good."
WASHER GE GTW485ASJ3WS "Cc unit does not wash-agitateFound agitator loose, could not remove, unit needs agitator ; ordrng 1 WH43X25447 (agitator base asm) and 1 WH43X25448 (auger asm)"
WASHER WHIRLPOOL LSQ9659PG1 "Cc unit stopped working in mid cycleNo functions will work on unit, checked lid switch, lid switch open. Bypass lid switch to drain tub. Unit needs lid switch. ; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR GE GFD28GELBDS Found unit was in a sabbath mode causing all lights and display to not illuminate. Removed sabbath mode by holding lock and light at the same time foe 3sec. Op test good
MICROWAVE WHIRLPOOL WML55011HS0 "Cc unit vibrates and makes sounds when usingCustomer said it’s done this several times since he’s had it. Claims unit is defective. Ran diagnostics, checked acu outputs, all checked good.Ran operation test 10 times from 30s to 2m, No abnormal sounds or functions present. Checked blower fan operation, checked good. Could not duplicate any sounds/problems with unit at this time. Op test good."
RANGE WHIRLPOOL KERC607HBS5 "Cc RF burner not keeping temp, and oven not right tempChecked burner operations, checked temp on all burners, all burners reading approx 700 degrees on medium setting. Checked burner op on high, temps went higher. Let burner cycle for 15 min. Op test good. Checked oven temp, ran bake test to 375, let cycle for 10 minutes, read 400 degrees. Set calibration to -15, let recycle for 10 min and rechecked, read 377 degrees. Op test good."
DBL WALL OVEN FRIGIDAIRE PLEB30T9FCB "Cc oven door locked, error codesPowered unit on, found codes f30 and f10 on display, both related to RTD oven sensor probe open or runaway temp condition. Oven is room temperature, temp probe has gone bad. Unit needs temp probe.; ordrng 1 316217002 (sensor,oven probe3495), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER WHIRLPOOL WED5000DW2 Found incorrect power to unit. Customer needs a electrician to provide correct power to unit
WASHER MAYTAG MVWB765FC3 "Cc unit had LF code, doesn’t fill with waterCustomer can not find pop, advised to send to service @fredsappliance.com when found.Ran diagnostics, found codes f3e2 for inlet temp fault, f8e1 for long fill, f0e3 for overload. Ran manual valve test, no cold water entering. Checked cold and hot lines for flow, good flow. Unit needs inlet valve assembly. Replaced using truck stock. Ran auto test and calibration. Op test good.; used 1 W11165546 (VALVE) from stock"
REFRIGERATOR GE PTS25LHSARBB "Cc: water leaking from ice makerFound water leaking from ice maker fill tubeFound water valve not shutting allowing water to seep through ice maker fillNeeds water valveCustomer to install; ordrng 1 WR57X10032 (WATER VALVE8408), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KENMORE 3639712782 "Unit has ice gathering on freezer floor and on bottom of fresh food area Drain trough under evap is rotted through. Needs drain trough,and drain grommet part numbers wr14x0348. And wr02x8504. Both parts are no longer available. This is a r12 system Cust is tax exempt see pic in sd mobile"
WASHER WHIRLPOOL WGT4027HW0 C jn pvr. Installed new part unit op tested good
WASHER WHIRLPOOL WGT4027HW0 "Installed latch, cleared codes for latch fault. Contacted building landlords about a potential gas leak in wall behind washer/ dryer. When we pulled unit out from wall, tension on gas line caused a hissing noise inside wall and smell of gas. When tension was relieved, gas smell and sound went away. Land lords called gas company."
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA "Cc: ice maker was making noise then stopped workingFound ice maker evap frozen overRan test 26 ice maker defrost testFound ice maker defrost thermostat openNeeds defrost thermostat And air handler kit; ordrng 1 5303918784 (AIR HANDLER KIT5851) and 1 5303918810 (ICE MAKER THERMOSTAT1964), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER WHIRLPOOL MDB4949SDZ0 Cc: not filling with waterFound debris stuck in the overflowTelling the unit it was full of water and not applying power to the water valveRemoved debrisOp test ok
DISHWASHER MAYTAG MDB8989SHZ0 Installed new part unit op tested good
WASHER WHIRLPOOL WGT4027HW0 Upon arrival found unit is a two man job VERY TIGHT QUARTERS Talked to Dave at techline definitely a two man job. Extra labor and a extra man. Have to reschedule According to techline unit has to be completely pulled out and dryer removed for this repair. Also talked to CB who has done one. ; schdld next appmnt for 4/5 FRI !
DISHWASHER KITCHENAID KDTE204GPS0 Installed rails and adjusters. Op test good.