Appliance Repair in Mentor, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Mentor, Mentor-on-the-lake, Kirtland, OH
Dee - Mentor, OH
The service man came to fix my icemaker because it was not working he had to change a tube out because it wasn’t getting enough water well my refrigerator still not making ice I hope they will be coming back and not charging me again for a service call
Response from Fred's Appliance Service:
Hi Dee! Thanks for sharing your experience. We apologize that the issue with the ice maker is not resolved. Our trip and diagnostic and warrantied for thirty days. We would not charge you to come back and take another look. We see that you are back on schedule for Friday 8/7. If there are any cancellations we will reach out to you first to make sure you are available. If you have any questions prior to your appointment please let us know. Thanks! -The Fred's Team
Great service, excellent techs
Cynthia - Mentor, OH
Edwin - Mentor, OH
My exceptions were met.
Great service. Exceptional
Diane - Mentor, OH
She was the best. Knowledgeable Friendly and very competent
Judi - Mentor, OH
Jason shared info re: refrigerator that I did not know, eased my mind a bit, that was worth it!
David - Kirtland, OH
Jason was on time, friendly, and professional. He wore a mask the whole time he was working in the house. He identified the problem with our oven, and fixed it quickly. I would have no problem using him again.
Great service from technician
Amelita - Mentor, OH
The whole process was seamless. The technician was very responsive, capable and efficient. He answered all questions and knew what he was talking about. He was excellent.
Bob - Mentor, OH
Fridge was not keeping things cool !
Lesley - Mentor, OH
Great Service. Jeff was so nice and polite. He knows what he’s doing. He ordered us a new sensor and it came the next day. I would ask for Jeff again.
Rosanne - Mentor, OH
Daniel - Mentor, OH
Jeff is a great repair expert and I know who ever has him as their repair expert will be very satisfied with his abilities. Great personality!
Christine - Mentor, OH
Prompt, explained, friendly, and issue is fixed. Thanks to Jason!
Barbara - Mentor, OH
My stove was too old to repair the self-cleaning parts.
Jason was great
Jim - Kirtland, OH
Steve - Mentor, OH
Great service and very professional
Joe - Mentor, OH
Great service and very professional
I couldn't have been anymore pleased with everything. I will highly recommend your services to anyone
Anita - Mentor, OH
Good service, great communication
John - Kirtland, OH
Christine - Mentor, OH
Great customer service
Prompt, courteous with a sense of humor
Phyllis - Mentor, OH
DRYER WHIRLPOOL LGB6200KQ0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
WASHER KENMORE 110.2022251 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
DISHWASHER IKEA IUD8555DX2 Installed rack wheel. Op test ok
WASHER MAYTAG MVWB865GW0 Cc: clicking noise during agitationRan auto test and calibration. Ran test with load. Advised customer it is normal operation when agitating. Unit functioning as designed. Op test ok
REFRIGERATOR KITCHENAID KBFS20EVMS11 Installed new part unit tested good
REFRIGERATOR KENMORE 253.748224OG "Customer complaint that unit is not cooling, unit unplugged, plugged unit in, evaporator fan is running, compressor is running, no frost pattern on evaporator, tapped system, unit needs new compressor and evaporator, customer does not want repair ; ordrng 1 5303918274 (Evaporator) and 1 5304464034 (Com), used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL WTW4816FW2 Customer complaint was the unit is overfilling I put the unit into a quick wash cycle and it filled all the way to the top it’s control board pressure sensor is failed; ordrng 1 W11170319 (cntrl-elec)
REFRIGERATOR MAYTAG MFX2676FRZ00 The unit had a full bin of ice. The ice looked normal unit tested good
WALL OVEN JENN-AIR JJW9630DDS Cc: upper oven over heatingFound no stored error codes. Ran test bake. Found unit has run away temp upper oven. Needs control and oven sensor.Sensor shows no longer available
REFRIGERATOR KITCHENAID KBFS20EVBL2 "Cc: vibration noise when dispensing waterPulled water filter. Placed bypass on filter head. Water pressure returned. Emptied water filter, reinstalled water filter. Advised customer if it happens again to try replacing the water filter. Op test ok"
REFRIGERATOR KITCHENAID KSRS25FTBL00 "Cc: not making iceCustomer stated ice maker worked for about 3 weeks and then stopped. Found optics are functioning. Found ice maker stopped mid cycle, ice maker clicking trying to cycle. Found ice maker receiving 105v. Needs ice maker. ; ordrng 1 2198597 (icemaker assy15445), used 1 SHIPPING (shipping and handling) from stock"
WASHER KENMORE 110.2022251 "The drain pump failed I took the pump off found nothing in the pump. The pump needs to be replaced ; ordrng 1 WPW10661045 (drain pump), used 1 SHIPPING (shipping and handling) from stock"
DRYER WHIRLPOOL LGB6200KQ0 "The door switch failed the unit is getting power needs a new door switch ; ordrng 1 WP3406107 (switch-dor), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRF560SMYW05 Installed drain tube. Op test ok
RANGE WHIRLPOOL NO TAG The igniter failed installed new part unit tested good ; used 1 12400035 (IGNITER) from stock
OTR MICROWAVE MAYTAG MMV1175JZ0 "Cc unit hood light out after changing bulbCustomer stated he changed the bulb after old one started to flicker. After change light would not work. Confirmed, no power to bulb socket 0v. Damaged light triac, unit needs control board. Replaced using customer supplied pre Id part. Installed bulb, illumination returned, all light levels function good. Op test good. Advised customer if he needs to change hood light in the future to unplug unit beforehand to avoid damaging circuit board."
WASHER GE WPGT9150HWW "Cc unit flooded laundry roomCustomer states she was running a load, and when she came back water was overflowing the tub all over the floor. Inspected unit, found pressure sensor hose split at tub connection, had pulled away from tub. Cut tube back to get to good rubber, reconnected to tub with spring clamp. Ran wash test for 15 min, tub filled to sensed level and stopped, advanced to wash cycle. Op test good."
WASHER WHIRLPOOL WTW5000DW0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
STACK W/D KENMORE 417.927022 Installed belt. Ran test cycle. Op test ok
RANGE KENMORE 790.74503 "Installed burner switch. Op test good. Customer stated the power burner has a lighting problem as well. Tested all burners for functionality, power burner will intermittently light, good spark and gas flow. Burner head gas ports contain carbon buildup, tried to clean up. Still no good, intermittent lighting. Quoted customer for a burner head. Customer will install himself. ; ordrng 1 318148002 (burner, large8244), used 1 SHIPPING (shipping and handling) from stock"
DISHWASHER IKEA IUD8555DX2 "Cc unit not powering on Customer stated a wheel broke off he upper rack track as well. Checked power to control board, 0v. Checked power at under sink outlet receptacle. 0v to the bottom outlet, 122v at top outlet for disposal. Advised customer to contact electrician to replace power receptacle. Confirmed left side upper track wheel broken away from assembly. Unit needs rack wheel.; ordrng 1 WPW10078083 (dishrack wheel)"
REFRIGERATOR WHIRLPOOL WRF555SDHB01 Advised cust to replace the saddle valve with an inline valve. Replaced the valve. Turned water off until the valve gets replaced. Steamed out the water line to the ice maker. Optest ok.
DISHWASHER KITCHENAID KDFE104DSS4 "Cc unit not cleaning dishes, soap not dissolving fully, may be shutting off too soon.Ran diagnostics, no codes stored. Noticed spray pressure reduced through spray arms. Filter is clean. Unit needs pump/motor assembly. Replaced using truck stock. Ran diagnostics cycle. Spray pressure increased. No codes at end. Op test good.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "CC that the unit is not cooling. Confirmed. Unit is in a pool house. Advised cust the unit needs to be in a controlled atmosphere. Checked the evap ball of ice at the top right hand corner. Will need a compressor and evap. ?; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier) and 1 WPW10507886 (Compressor), used 1 Shipping from stock"
REFRIGERATOR AMANA ARB1914CW "Cc unit freezer not freezing product fully, and ff section freezing productCustomer stated veggies are starting to freezing on top shelf. Advised customer to avoid placing liquids or high moisture content produce such as veggies on top shelf near damper opening. Found side of liner hot to the touch, checked condenser condition, coils are ok, found rear panel vents completely clogged with lint/dust, no exhaust airflow for condenser fan. Wiped off rear panel, good airflow, liner already starting to cool. Advised customer this will cause unit to work harder and not cool properly. Op test good."
REFRIGERATOR WHIRLPOOL WRT541SZHV00 The unit has Frost and moisture buildup inside the unit. I silicone a few holes in the cabinet also adjusted the doors at sits correct unit should be OK
REFRIGERATOR JENN-AIR JSD2789AES The drain was frozen I teamed the unit op tested good
DISHWASHER WHIRLPOOL WDT750SAHZ0 CC that the clip fell out. Reattached the clip. Ran a calibration. Advised cust to run the hot water in the sink before starting the dishwasher. Optest ok.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Cc: unit not sitting levelAdvised customer the unit has no rear leveling. Advised the floor is not level. Unit functioning’s designed. Op test ok
REFRIGERATOR GE GFE29HSDASS "Cc unit temps spikingCustomer states ff section will periodically read 40-43 degrees when set at 36. Freezer is always normal. Ran diagnostics, no fault codes stored. All thermistor checks reading accurate temps. All fans operations checked good. Advised customer several variables that could cause this, ambient temperature at this time of year, how long doors are open, and also when unit goes into a defrost cycle. Advised customer to monitor, as long as temps return to setpoint, unit operation is normal."
REFRIGERATOR WHIRLPOOL WRF560SMYW05 Cc: door not closing properlyFound freezer floor completely frosted over. Found drain tube plugged up. Cleared drain tube and ice build up. Needs p trap; ordrng 1 W11190084 (tube-drain)
REFRIGERATOR KITCHENAID KRFF507HPS Installed new part unit tested good
DRYER MAYTAG MEDB855DC4 The unit is heating correctly The dryer vent is clear and the vent is very short no restrictions. Customer explained to me that the clothes near the sensor are dry and the clothes away from the sensor are not dry I adjusted the sensor level. Unit tested good
WASHER WHIRLPOOL WTW5000DW0 "The wash plate metal collar is starting to rust away needs to be replaced; ordrng 1 W10752283 (washplate), used 1 SHIPPING (shipping and handling) from stock"