Appliance Repair in Middlefield, Ohio
for Middlefield, OH
Robert was very knowledgeable and professional about services did a great job and excellent customer service
PAMELA - Middlefield, OH
WHIRLPOOL DISHWASHER WDT720PADM2 Ran diognastics f2e1, stuck key, tested key pad good, ran diognastic cycle, water temp at fill 86 deg, need to run hot water in sink before starting unit, heater is working, key pannel up against counter top, lowered front of unit, op test ok; Job Cmpltd,
MAYTAG REFRIGERATOR MBF2258XEW5 Found evap drain frozen, replaced evap drain, cleared ice, op test okCust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,
MAYTAG RANGE MER8674AW0 Found bake element open, but recieving 220vac, needs element; ordrng 1 W10779716 (BAKE ELEMENT), schdld next appmnt for 11/7 TUE !
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.