Appliance Repair in Middlefield, Ohio
for Middlefield, OH
BILL - Middlefield, OH
Robert was very knowledgeable and professional about services did a great job and excellent customer service
PAMELA - Middlefield, OH
WHIRLPOOL DISHWASHER WDT720PADM2 Ran diagnostics, no codes, water temo after fill 102deg, watched cycle, soap still in unit, all arms moving, need to run hot water in sink before starting unit, and use less soap, op test ok; Job Cmpltd, s
MAYTAG RANGE MER8674AS0 Ran diognastics, good, found bake element open, but receiving 220vac, broil element good, needs bake element Bake element under 10yr warr see pic, non convect unit; ordrng 1 W10779716 (BAKE ELEMENT WARR), schdld next appmnt for 2/20 TUE !,
AMV2307PFS0 AMANA MICROWAVE Found exhaust fan not plugged in, plugged in, tested fan good, tested unit with cup of water, heating, good, op test ok; Job Cmpltd
MAYTAG DRYER LDG8506AAE Installed blower wheel, op test ok; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.