"Replaced heater and spray arm. Tested, good. Op Test Ok."

"Customer getting F6E1 error code. Found stored codes F6E1 Over Temp, F3E0 oven sensor open/shorted. The oven sensor not working properly could be causing the F6E1 to pop up as well. Ordering and replacing main control for oven and sensor, harness if needed. ; ordrng 1 W11598120 (Oven sensor) and 1 W11448962 (Appliance Oven Control) and 1 W11659368 (Harness)"

Cc that unit was delivered yesterday and when she went to test unit there was a strong gas odor. Verified and gas line coming from home to unit was left hand tightened and had no thread sealant or anything to avoid a gas leak. Removed line and added sealant to fittings retightened properly checked for leaks opt test good.

"Took unit apart, bake element, is close. Found with BJ have good model but SM has wrong diagram. Unit is getting 240v. No sending voltage to bake element. Will need new control. ; ordrng 1 W10841692 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Cc that u it is not cooling properly in freezer. Verified and freezer was at 20*. Removed evap cover and found evaporator only had 3 rows of the coils with frost system has a leak. Could not tap system because there still using unit. Will need compressor and evaporator. Gave customer estimate and decided not to proceed.; ordrng 1 WPW10463858 (Compressor) and 1 WP2188823 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"