"Cc of unit not draining. He already cleared the drain pump housing. Still not working. Found stalling drain pump motor. Will need drain pump. Customer paid svc, do not order parts. ; ordrng 1 WPW10730972 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Cc unit bottom oven not working, middle burner not lighting. Found knobs are sharp and breaking apart. Found burner will not light completely, spark is good but will need to break screws to get old on out. Found out of range igniter. Checked power coming from control and not sending 120 to valve. Ordering parts needed. ; ordrng 1 WPW10171140 (Burner middle) and 1 WPW10333445 (Base burner) and 2 W10491985 (Screw)s and 5 W11030413 (Knob)s and 1 W10877013 (Control) and 1 12400035 (Ignitor) and 1 WPW10546238 (Valve)"

Cc unit still leaking. Found leak is at the inlet line. Customer will need to replace the inlet line.

"Customer was running a clean cycle when I arrived, and checked temps while running and temps were around 140 degrees, Called wpl unit working as designed"

"Cc unit intermittent turning off, not cooling or no to low ice. Found deli control malfunctioning, shorting to harness and control. Unplugged. As of now unit seems to be back on track. Quoted for delivery drawer, control and harness. Customer is calling KitchenAid to ask for any authorizations. Do not order parts.*** 2 job count. ; ordrng 1 W10815669 (Left deli drawer) and 1 W11170612 (Harness) and 1 WPW10675033 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"