Appliance Repair in Oberlin, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Oberlin, OH
Martin - Oberlin, OH
Very pleasant in every phase of our contact... quick responses by phone and very pleasant repairman!!!
Ann - Oberlin, OH
Al - Oberlin, OH
A fine gentlemen and very through. He never stopped and did an awesome. Would hav3 him back again.
Maytag washer fixed!
Jill - Oberlin, OH
I started in September for an October Appointment not liking a “clacking” noise with my agitator(how annoying it being a new machine I shouldn’t have had that happen)— MAYTAG Washing Machine being just over six months old. they have had five times to come over and fix it. DAVID R. Came over two times and then the third time I said I want this fixed I don’t want you to tell me this is normal it’s not normal. so then fellow technicians came over and she said it was a washer that was worn out and then other parts were worn from it I guess, because parts were ordered to put in then they didn’t have the right washer When he came over to fix the whole thing one little washer kept him from fixing my washing machine because it wasn’t the correct washer what a waste of time for everybody and money.(my opinion you should have every type of washer in their vehicles) so I had to make ANOTHER appointment then when DAVID did come over to fix it he said another part wasn’t right and said he put it back together And I should be able to use it until the appointment to fix it with the right parts. For five days I didn’t do clothes because he mixed up wires for it not to correctly spin and drain which I did text him to ask him please come over and see if it’s something he can fix. No response to my request. parts AGAIN TO WAIT TO come in another five days yet. You asked for my opinion and my experience I’m happy now everything is fixed and working well and appreciate David R. doing a good job but to take five times I even called MAYTAG and said I would think you’d want to make this right it’s under a year—I was under warranty. Because of this experience I will need to make sure I get the warranty because if I was a day after the warranty waiting this long and within the warranty I would’ve been in trouble calling at the last minute.
Response from Fred's Appliance Service:
Hi Jill, Thank you for sharing your full experience with us! We are so sorry to hear that it took a few trips to get it right. Sometimes appliances do get the best of us! We are happy to hear that your unit is now up and running again! We will be sure to use your feedback to reflect on this repair so that we can do better the next time - thank you!! The Fred's Tean
Gabriel was very attentive and we appreciated his honest approach
Linda - Oberlin, OH
Gabriel’s experience and patience helped us to understand the problem with our refrigerator. We would want his help again if more service is required.
Kevin - Oberlin, OH
The service repair man was great he found the problem right away and corrected it which was just Styrofoam hitting the agitator of our washing machine but it was making a loud or clicking noise he took it out and everything is fine.
Cheryl - Oberlin, OH
So grateful for the professionalism and knowledge Gabriel showed while repairing our washer. We really appreciate his service.
Charles - Oberlin, OH
did great as always
Shannon - Oberlin, OH
Loved being able to track the service mans progression so I could see where I was in his day
Technician did a great job
Nichole - Oberlin, OH
Jamey - Oberlin, OH
We've been very happy with the responsive and professional interactions with the Repairman for our double-oven.
Tammy - Oberlin, OH
David figured out the problem
Michael - Oberlin, OH
David figured out the problem with the refrigerator. He disassembled the diffuser/damper and found ice inside which was impeding the airflow between the freezer and refrigerator. My only complaint is it was a long (six day) waiting period for service between scheduling and the service appointment.
John - Oberlin, OH
would highly recommend
SUSAN - Oberlin, OH
REFRIGERATOR MAYTAG MFI2569VEQ1 "Tested out water going into Icemaker, seems like a steady flow but not a lot, customer has quarter turn valve. Tested valves good. Customer hasn’t replaced water filter in 6 months. Advised getting and replacing and going from there.**advised we can send different tech after filter is replaced if need be."
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Customer had POP. Cc unit is frost in FZ, not cooling. Found frost all over evap area, steamed all ice and frost. Found out of range thermistor. Tested heater, good. Replaced from t/s. Tested, good. Give 24 hours to return to normal temps. Op test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
REFRIGERATOR MAYTAG MFI2569VEQ1 Replaced parts. Tested. Unit Icemaker called for water. Good. Op test ok
REFRIGERATOR MAYTAG MFI2569VEQ1 "Cc Icemaker not working. Front dispenser is working. Cycled Icemaker through diagnostics, loud humming coming from motor. No water entered Icemaker. Tested dual valve, found open. Ordering Icemaker and dual valve.; ordrng 1 67006322 (water inlet valve) and 1 WPW10190981 (icemaker)"
DRYER WHIRLPOOL WED7990FW0 "Cc of noise. Re checked support and idler pulley. Checked fan. Took off front and made sure nothing was loose. Found lint debris and a couple items loose in bottom of blower wheel. Removed. Put everything together, no noise. Normal sounds. Op test ok"
WALL OVEN GE JTP27W0V2WW "Took unit out, replaced sensor directly to connection. Tested. F3 code still popping up. Went straight from control board tested sensor. 1100, in range. Bad control, Control Discontinued. Customer does not want to go ahead with repair. saved tckt"
WALL OVEN GE JTP27W0V2WW "Called customer. Can we send out the temp sensor again for top oven. There were instructions for either going through the front or back this time I am going to go through the back and connect sensor directly into connector instead of splicing. ** do not have part number, parts to look up**2 job count ;
WALL OVEN GE JTP27W0V2WW Replaced part. Tested. Still giving F3 error code. Sensor is good. Rewired wires. Tried again. Working correctly. Set to 350. Good. Op test ok
DRYER WHIRLPOOL WED4815EW "Replaced part. Hooked up, tested. Op test ok"
REFRIGERATOR KITCHENAID KSFS25FKBL01 "Cc of water dripping from water dispenser, intermittent. Customer says it will just drip and no sounds like anything is running. Checked valve and line for cracks/pin hole good. Checked fitting, a little loose, tightened. Tested water line in door, pin hole leak. Door discontinued 2214469B. Unit is about 20 years old."
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc unit starting to not cool. Took temps. FF 45-50*. FZ around 10-15*. Looked in FZ, back evap cover is frost up. Defrost problem. Went through diagnostics, thermistor open. Steamed everything off, tested. Out of range. Cleared all ice/frost. Replaced part from t/s. Tested fan and damper, good. Give 24 hours to return to normal temps. Op test ok.; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX ) from stock"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced parts. Tested. Good. Op test ok
MICROWAVE WHIRLPOOL WMH31017FS0 "Cc unit not recognizing door open/close. Bad interlocks. Gave estimate to customer, did not want fixed; used 1 W11244490 (INTERLOCK SW KIT) from stock"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc of burning smell. Found heater element shorted from the bracket it is connected to. Called into safety and documented. Fixable. Ordering heater; ordrng 1 WPW10314195 (shield) and 1 WPW10436849 (heater)"
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc of leaking. Customer has adjusted front and back legs themselves. Looks like unit is leaning down in the front more, so water could potentially build up towards the front. Leveled legs. Removed front cover, ran unit 1hr wash for half an hour. No signs of leaks. Gasket is good. Op test ok"
WASHER WHIRLPOOL WTW4800BQ1 "Cc not spinning or agitating or draining. Unit didn’t have any water inside. Plugged in. Read error codes. F7E6 motor fault, F7E5 shifter fault. Ran diagnostics, all components working. Ran again, looked inside unit agitated, and shifted over to spin. All water drained out. Ran a normal cycle. Had lid open. Watched as it filled moved on to wash and unit was agitating, showed customer. Drained unit out. Large load could have bunched up on agitator possibly. As of today everything is working correctly. Noise coming from gearcase, look underneath, grease coming from gearcase and inside some components as well. Ordering gearcase and drive system parts; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11158830 (capacitor) and 1 W11255272 (gearcase) and 1 WPW10677715 (drive motor)"
REFRIGERATOR WHIRLPOOL ED25RQXYW02 "Cc not getting ice. Looked at icemaker, found water line frozen. Looked at back and weeping water valve. Pressure to dispenser checked slow. Advised of quarter turn valve being installed by plumber. Do not order parts.; ordrng 1 4318046 (water valve dual), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived and customers daughter here. She said customer had unplugged unit and let it sit for however long, a day or so, let all ice/frost go away and plugged back in. Cannot get an accurate diagnostics because as far as today goes, everything is working correctly. Temp in FF 37-39*, Fz is -1*. Icemaker is good and heard icemaker release ice and call for water. All components are working correctly. Op test ok"
DRYER WHIRLPOOL WED7990FW0 "Replace parts with dryer kit ran time dry,opt test ok"
DRYER KENMORE 110.965762 Cc unit drum not moving. Belt is broke. Also support rollers and idler are wearing down. Replaced belt from t/s. Tested. Unit drum was spinning and heat cycled. Op test ok; used 1 341241XXX (XXXDO NOT RESTOCKXXX 15.40) from stock