Appliance Repair in Oberlin, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Oberlin, OH
On Time, very professional. Fixed problem quickly
Duane - Oberlin, OH
A good representative of your company. I will refer your company to my friends.
Christopher - Oberlin, OH
Dave was a very personable and knowledgeable technician. He educated me on the proper operation of my washer. Highly recommend..
Warranty’s are Great
Paulette - Oberlin, OH
It took two attempts to get a non- broken part for my dishwasher. The technician arrived and installed it rather quickly. I now have a working dishwasher so no more washing dishes by hand 😃.
Response from Fred's Appliance Service:
Hi Paulette! Thanks for sharing your experience with us. We were disappointed to discover that the part needed arrived broken and we apologize for the delay in getting your repair taken care of for you. We appreciate your patience with us. We are happy to hear that David was able to get your dishwasher back up and running for you! If you have any additional comments or concerns with your visit please let us know. Thanks again! -The Fred's Team
Jeffrey - Oberlin, OH
Knowledgeable, fixed the washer, it’s running great!
Martin - Oberlin, OH
Very pleasant in every phase of our contact... quick responses by phone and very pleasant repairman!!!
Ann - Oberlin, OH
Al - Oberlin, OH
A fine gentlemen and very through. He never stopped and did an awesome. Would hav3 him back again.
Maytag washer fixed!
Jill - Oberlin, OH
I started in September for an October Appointment not liking a “clacking” noise with my agitator(how annoying it being a new machine I shouldn’t have had that happen)— MAYTAG Washing Machine being just over six months old. they have had five times to come over and fix it. DAVID R. Came over two times and then the third time I said I want this fixed I don’t want you to tell me this is normal it’s not normal. so then fellow technicians came over and she said it was a washer that was worn out and then other parts were worn from it I guess, because parts were ordered to put in then they didn’t have the right washer When he came over to fix the whole thing one little washer kept him from fixing my washing machine because it wasn’t the correct washer what a waste of time for everybody and money.(my opinion you should have every type of washer in their vehicles) so I had to make ANOTHER appointment then when DAVID did come over to fix it he said another part wasn’t right and said he put it back together And I should be able to use it until the appointment to fix it with the right parts. For five days I didn’t do clothes because he mixed up wires for it not to correctly spin and drain which I did text him to ask him please come over and see if it’s something he can fix. No response to my request. parts AGAIN TO WAIT TO come in another five days yet. You asked for my opinion and my experience I’m happy now everything is fixed and working well and appreciate David R. doing a good job but to take five times I even called MAYTAG and said I would think you’d want to make this right it’s under a year—I was under warranty. Because of this experience I will need to make sure I get the warranty because if I was a day after the warranty waiting this long and within the warranty I would’ve been in trouble calling at the last minute.
Response from Fred's Appliance Service:
Hi Jill, Thank you for sharing your full experience with us! We are so sorry to hear that it took a few trips to get it right. Sometimes appliances do get the best of us! We are happy to hear that your unit is now up and running again! We will be sure to use your feedback to reflect on this repair so that we can do better the next time - thank you!! The Fred's Tean
Gabriel was very attentive and we appreciated his honest approach
Linda - Oberlin, OH
Gabriel’s experience and patience helped us to understand the problem with our refrigerator. We would want his help again if more service is required.
Kevin - Oberlin, OH
The service repair man was great he found the problem right away and corrected it which was just Styrofoam hitting the agitator of our washing machine but it was making a loud or clicking noise he took it out and everything is fine.
Cheryl - Oberlin, OH
So grateful for the professionalism and knowledge Gabriel showed while repairing our washer. We really appreciate his service.
Charles - Oberlin, OH
did great as always
Shannon - Oberlin, OH
Loved being able to track the service mans progression so I could see where I was in his day
Technician did a great job
Nichole - Oberlin, OH
Jamey - Oberlin, OH
We've been very happy with the responsive and professional interactions with the Repairman for our double-oven.
STACK W/D WHIRLPOOL WET4024HW0 "Cc unit leaking as soon as turned on. Found hose was not connected from tub to hose, corrected and put clamp on, tested. Good. No leaks. Op test ok"
WASHER MAYTAG MVWC465HW3 Cc unit is leaking. Unit is constantly dripping into tub from valves. Ordering valves ; ordrng 1 W11038689 (Valve)
DRYER ROPER RED4516FW0 "Cc that the unit is not operating. Confirmed . Check power behind unit. L1 to N 120 , from L2 to N 120 and from L1 to L2 1 Volt. Unit does not have correct power supply."
DRYER WHIRLPOOL WED4850HW0 Cc that the door seal broke. Confirmed replaced door seal. Advice cust to allow adhesive to dry at least 2hours . Op test ok
COOKTOP ELE KITCHENAID KCED606GSS01 "Cc downdraft motor hasnt worked since they got it. Everything else is working fine. Took connections apart. Tested voltage coming into motor on HI, o bolts ac. Both getting correct voltage. Switch on order. ; schdld next appmnt for 2/19 FRI AM"
REFRIGERATOR WHIRLPOOL WRF989SDAW03 "Replaced part. Tested. Ran test 57, then water fill test 45. Good. Give time FF TEMP to cool down then ice will be made and start dropping. Put fast ice option on. Op test ok"
STACK W/D GE WSM2420TBAWW "Replaced part. Tested, dial is moving, load inside. Op test ok"
REFRIGERATOR WHIRLPOOL WRF989SDAW03 "Cc Icemaker not working. Went to tech sheet, E2 motor lost position error code. Went to test 57, motor not moving. Checked and is getting power. Also dual valve is good and sending water. Ordering Icemaker. ; ordrng 1 WPW10764668 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MVWX700XL2 Verified unit found no error codes verified if it was on its own dedicated circuit and it was. Called whirlpool and was told there has to be a interference. Explained to customer they would need a console and decided not to fix unit. Opt test ok.
STACK W/D GE WSM2420TBAWW "Customer had questions about dial knob. Found out pieces are missing/broken Never seen pieces when diagnosing. Customer says it was never like this. Will need dial assembly, WH11X10045. Sending to office for review; saved tckt"
STACK W/D GE WSM2420TBAWW "CC that the unit is not turning on. Checked the power to the outlet l1 to n 23 volts l2 to n 120 volts l1 to l2 23 volts. Checked cord, good. Will need an electrician. Office to refund money for parts."
STACK W/D GE WSM2420TBAWW Replaced parts. Still not working. Called Brain. Found out Dryer is cool but washer not getting 120. Connection only getting 32v AC. Have to find what is causing power to drop. Advised customer will need senior test to help assist. Let customer know of extra labor due as well plus what ever part is needed. *** schedule back with a senior tech;
WASHER MAYTAG MVWX655DW2 "Cc unit will get into wash cycle and stop. Found F8E1 no fill long fill error. Hot water valve no water coming in. Hot water turned off, found it was leaking when turned on, took off hose, reconnected, tested, good. Ran a normal cycle, cycle moved along properly. Good. Op test ok"
WASHER WHIRLPOOL MHW6630HW1 "Cc unit not spinning but only will spin on drain/spin cycle. Ran diagnostics, no error codes. Ran all the way through diagnostics test, good, spin in working correctly. Checked cycles and saw most of cycles the spin option was either turned completely off or at the second lowest it can go. Let customer know that UI is sensitive and couldve just got touched by accident and it happened. Unit test good. Op test ok"
WASHER WHIRLPOOL WTW4816FW2 "Replaced parts. Tested, good. Op test ok"
WASHER WHIRLPOOL WTW4816FW2 "Cc unit is going off balance and shaking around everywhere, showed me crack in basket. Seems like when you push down on basket suspension is a little weak. Off balance error code. Parts covered. Order control, basket, suspension rods, spanned nut and drive block, rusted. Everything comes off easy. Parts covered; ordrng 1 W10554251 (spin basket) and 1 W10780045 (suspension) and 1 W11170319 (cntrl-elec) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)"
DISHWASHER WHIRLPOOL WDF520PADB "Pump motor making loaud noise also spray arms broken,element is shorted ordering parts,; ordrng 1 W10518394 (heater) and 1 W10671930 (tube-feed) and 1 W11025157 (pump&motor) and 1 WPW10317197 (upper spray arm) and 1 WPW10340683 (manifold)"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced all parts. Followed service manual on placement of thermistor. Good. Set to normal temps, op test ok."
DISHWASHER WHIRLPOOL MDB9959SKZ0 Replaced drain pump. Tested. Good. Op test ok
DISHWASHER MAYTAG MDB9979SKZ0 Replaced part. Tested good. Op test ok