Appliance Repair in Oberlin, Ohio
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-The Fred's Team
Local Reviews
for Oberlin, OH
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Al - Oberlin, OH
A fine gentlemen and very through. He never stopped and did an awesome. Would hav3 him back again.
Maytag washer fixed!
Jill - Oberlin, OH
I started in September for an October Appointment not liking a “clacking” noise with my agitator(how annoying it being a new machine I shouldn’t have had that happen)— MAYTAG Washing Machine being just over six months old. they have had five times to come over and fix it. DAVID R. Came over two times and then the third time I said I want this fixed I don’t want you to tell me this is normal it’s not normal. so then fellow technicians came over and she said it was a washer that was worn out and then other parts were worn from it I guess, because parts were ordered to put in then they didn’t have the right washer When he came over to fix the whole thing one little washer kept him from fixing my washing machine because it wasn’t the correct washer what a waste of time for everybody and money.(my opinion you should have every type of washer in their vehicles) so I had to make ANOTHER appointment then when DAVID did come over to fix it he said another part wasn’t right and said he put it back together And I should be able to use it until the appointment to fix it with the right parts. For five days I didn’t do clothes because he mixed up wires for it not to correctly spin and drain which I did text him to ask him please come over and see if it’s something he can fix. No response to my request. parts AGAIN TO WAIT TO come in another five days yet. You asked for my opinion and my experience I’m happy now everything is fixed and working well and appreciate David R. doing a good job but to take five times I even called MAYTAG and said I would think you’d want to make this right it’s under a year—I was under warranty. Because of this experience I will need to make sure I get the warranty because if I was a day after the warranty waiting this long and within the warranty I would’ve been in trouble calling at the last minute.
Response from Fred's Appliance Service:
Hi Jill, Thank you for sharing your full experience with us! We are so sorry to hear that it took a few trips to get it right. Sometimes appliances do get the best of us! We are happy to hear that your unit is now up and running again! We will be sure to use your feedback to reflect on this repair so that we can do better the next time - thank you!! The Fred's Tean
Gabriel was very attentive and we appreciated his honest approach
Linda - Oberlin, OH
Gabriel’s experience and patience helped us to understand the problem with our refrigerator. We would want his help again if more service is required.
Kevin
Kevin - Oberlin, OH
The service repair man was great he found the problem right away and corrected it which was just Styrofoam hitting the agitator of our washing machine but it was making a loud or clicking noise he took it out and everything is fine.
Very Knowledgeable
Cheryl - Oberlin, OH
So grateful for the professionalism and knowledge Gabriel showed while repairing our washer. We really appreciate his service.
great
Charles - Oberlin, OH
did great as always
Awesome service
Shannon - Oberlin, OH
Loved being able to track the service mans progression so I could see where I was in his day
Technician did a great job
Nichole - Oberlin, OH
Professional Service
Jamey - Oberlin, OH
We've been very happy with the responsive and professional interactions with the Repairman for our double-oven.
Awesome!
Tammy - Oberlin, OH
David figured out the problem
Michael - Oberlin, OH
David figured out the problem with the refrigerator. He disassembled the diffuser/damper and found ice inside which was impeding the airflow between the freezer and refrigerator. My only complaint is it was a long (six day) waiting period for service between scheduling and the service appointment.
Awesome service
John - Oberlin, OH
would highly recommend
SUSAN - Oberlin, OH
Great Job
JAMEY - Oberlin, OH
The two young men who repaired our stove were extremely prompt and professional. The job was accomplished quickly and the oven is back to new!
Great service! Your technicians know their stuff. They are very good at explaining what they are doing.Good work!!!
Everitt - Oberlin, OH
Pleasure to deal with.
David R.
DRYER WHIRLPOOL WGD4815EW2 Replaced part. Tested. Good. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced all parts, tested, no noise, all lights on. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc of handle, light, noise. Light in Fz and top cabinet lights out. Loud Noise coming from damper and fan in Fz. Ordering fan, damper, light module, control.; ordrng 2 W11205083 (module)s and 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap) and 1 WPW10479155 (control DAMPER)"
David R.
RANGE WHIRLPOOL WEG515S0FS0 "Cc oven not working. Trying turning oven on nothing. Looked underneath at wiring found loose/off, customer had items in bottom drawer that was knocking into wiring to the bake ignitor. Corrected. Tested out oven 3/4 times, each timed sparked up, went to 350*. Op test ok.
David R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced parts. Asked the customer what was going on, asked about the food is it freezing. They said all the food is good and nothing is freezing at all, said the unit runs long. Explained the run time and defrost time of unit. Temps check good. Unit is good. Op test ok"
David R.
WASHER MAYTAG MVWB765FW3 Replaced parts. Tested test 51/52. Op test ok
David R.
DISHWASHER KITCHENAID KUDS230Y2 "Replaced kit, tested. Good. Op test ok."
David R.
WASHER MAYTAG MVWB765FW3 Put all parts in. The new gearcase is binding up when spinning. Took apart and put back together. Still binding up. Ordering new gearcase/rotor and stator. What ever parts not used will be returned.; ordrng 1 W11134159 (gearcase) and 1 W11195971 (stator) and 1 W11260238 (rotor)
David R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc of fridge temp. Nothing is freezing. Changed compressor run time to standard 8 hr. Temp in FF reading 37-40*. Fz reading 2*. From. Notes added “ seal off the hole that is located in the back of the liner by 50% with liner tape”. Set FF to recommend temp setting and set Fz to 1*. Thermistor tested in range. Fans check good. All thermistors pass. Refrigerator did not have a lot of items in it as well. Op test ok.
David R.
DISHWASHER KITCHENAID KUDS230Y2 "Cc of upper rack. Rollers are breaking. Ordering roller kit.; ordrng 1 4171611 (roller kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER MAYTAG MVWB765FW3 "Wrong screws needed for the clutch and stator to hook up to the gearcase, found the right part on look up, ordering.; ordrng 8 W11027980 (screw)s"
David R.
WASHER MAYTAG MVWB765FW3 "Found noise coming from slider on gearcase, screw on bottom of rotor is stripped. Have to order all bottom assembly drive components. ; ordrng 1 W10734521 (slider) and 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W11134159 (gearcase) and 1 W11195971 (stator) and 1 W11260238 (rotor) and 6 WPW10238319 (screw)s"
David R.
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced parts, tested. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
David R.
WASHER MAYTAG MVWB835DW4 "Cc not working. F8E1 error code, long fill. Checked on manual, bad hot/water valves. Replaced front t/s. Tested on test 51/52. Good. Tested manually on spin, agitate, good. Suspensions are good. Ran normal cycle for a couple of mins, saw unit agitate and drain. Leveled out as best as possible. Unit is on a platform. Op test ok.*** let customer know unit also had overload error code. Check with proper loading and if clothes bunch up to pause unit and untangle them."
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "A top mount whirlpool refrigerator is designed to work in a 72 deg environment. They will not work in the winter in garage when temp drops blow 50 deg. This is because the temp control is checking the temp in the ff compartment, so when that is cold enough the temp control will not turn the machine on."
David R.
WASHER MAYTAG MVWB765FW3 "Cc of clicking noise during agitation. Ran a normal wash cycle. In wash during agitation could hear a click noise when the agitator would go back and forth, normal. Put into test mode and ran test 51. Heard clicking when agitator stopped, clicking when changing between agitate and spin. All normal sounds, checked underneath agitator nothing. Shifter part clicks. Necked underneath unit, took off motor and stator. Both look good. Unit is making normal sounds. Op test ok"
David R.
RANGE MAYTAG ACF3355AW "Cc F3-1 error. Error code is sensor or sensor circuit. Tested sensor at 70* and read 1070, good, harness is good. Need new control, 32059503W control NLA. Parts to research"
David R.
WASHER MAYTAG MVWX655DW1 "Cc unit not finishing cycles and making grinding sound. Lid lock error code, off balance error code, over sudes error. Customer also said last tech put screws in on hub and stripped them. I took off washplate, found washplate splines wore down, gearcase splines wore all the way down, screws stripped on hub so basket and tub won’t come off from each other. Ordering basket and tub assembly and all parts connecting to it 3 Job count to put all parts in; ordrng 1 W10512161 (tub asm) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 W11089264 (filter) and 1 W11307244 (latch) and 1 WP8533928 (screw) and 4 WPW10249633 (screw)s"
David R.
DRYER MAYTAG MEDC215EW0 "Replaced part, tested, heated, cycled. Op test ok"
David R.
WASHER MAYTAG MVWC565FW1 Cc of noise. Removed agitator. Found a lot of debris and coins underneath. Removed. Ran service test and calibration. Op test ok.