Appliance Repair in Oberlin, Ohio
for Oberlin, OH
KRISTEN - Oberlin, OH
FRANK - Oberlin, OH
SERVICE MEMBER WAS PROFESSIONAL AND PROVIDED APPROPRIATE SERVICE AT A REASONABLE PRICE.
GARY - Oberlin, OH
Thorough, knowledgeable, would recommend Paul's service to anyone.
SARA - Oberlin, OH
RICHARD - Oberlin, OH
FFU20FC4AW1 FRIGIDIARE FREEZER Unit not keeping all types of meat frozen. Found that freezer has refrigerant leak. Customer does not want to repair.; Job Cmpltd
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found ice/frost buildup on evaporator coil. Defrosted evaporator coil. Thermistor is shorted. Office to order evaporator motor with harness.; ordrng 1 W11087438 (motor-evap), schdld next appmnt for 4/26 THU
WTW5000DW1 WHIRLPOOL WASHER Ran diagnostics found motor and over sudsing fault. Ran through auto test ok. Checked connections ok. Spins, agitates ok. Washer was in flood mode when arrived. Will advise customer on proper amount of laundry soap. Ran calibration, tested ok.; Job Cmpltd
WFW9151YW00 WHIRLPOOL WASHER Washer not draining properly. Found error code E6F1 for ground/ communication error. Found washer power cord on a two wire adapter. Removed adapter and tested outlet. Outlet checks correct. Ran washer in automatic diagnostics ok without adapter. Ran through spin cycle ok. Advised to run washer and test over several loads. Otherwise, motor control may need replaced.; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.