"Cc long drying times, questions about color of grill in back of drum. Color is normal, from the position of the heater inside the grille, will burn the color off. Design of rear bulkhead is normal. Heat is good. Heat is cycling on/off properly. Took vent off from back and tested temp. Good on low/medium/high. Customer lives in an apartment. Could be that the vent to outside needs to be cleaned, also the long run of vent could affect the dry time of unit. Ran outside and could not see any vents flapping open or any heat/airflow. Unit itself is good and working properly. Op Test Ok."

"Replaced FZ door, nameplate and used sealant, good. Op Test Ok."

Cc that there are black flakes on clothes after cycle has been done. Checked under wash plate in drum and see unit needs to be cleaned on cleaning cycle. We cleaned under the wash plate as well as the wash plate itself. Recommend to clean unit with refresh or white vinegar. Recommend to customer to use less detergent.

"Cc u it not filling, verified and no codes, ran test cycle and pass, ran manual test and cold valve not coming on but has power, replaced valve with TS#W11165546, ran test and opt test ok; used 1 W11165546 (VALVE) from stock"

"Replaced harness, cores, block and nut. Tested top burners, good. Tested oven, both heating and cycling at 350. Good. Op Test Ok."