Appliance Repair in Parma, Ohio
for Parma, OH
Fast Service - from start to finish
BARBARA - Parma, OH
First, my service call was scheduled much sooner than I had expected. The technician, Chris, was very prompt, checked out the problem and also advised on the setting number for the freezer. He was very professional. (Unit under warranty)
LINA - Parma, OH
Cordial, very nice
EVELYN - Parma, OH
JENNIFER - Parma, OH
Chris did a great job! The service was fast, friendly and on time! I will use Fred's again!
Service was Great!!
KAREN - Parma, OH
Wished it would not have taken as long as it did - parts availability slowed down the progress
GSS30C7EYB00 WHIRLPOOL REFRIGERATOR Unit still cooling okay. Cc that unit will make a slight vibration noise from time to time that last for a minute or so. No noise at this time. Removed access panel. All checks good. Shut unit down and restarted. Noises all normal at this time. Op test ok. ; Job Cmpltd,
GI6FARXXF05 WHIRLPOOL REFRIGERATOR Found unit is frosting on freezer floor and door again. Found the liner on the door has seperated causing air leak. See photos. Needs door replaced. Advised it will take time for door to come in. Please have package shipped to back door. ; ordrng 1 12977863FQ (dor-fip sa)
GH7208XRY3 WHIRLPOOL MICROWAVE Customer complaint that unit displays an F7 error code and developed a smoke during use, smoke is from grease build up in the top of cavity, advised customer on how to clean unit, 4903 relay shows continuity, have 120 with door closed monitor switch is sending power, unit needs a new control, spoke with gs ordering part ; ordrng 1 8206603 (cntrl-elec), schdld next appmnt for 8/22 TUE
MDB7749AWB2 WHIRLPOOL DISHWASHER Customer complaint that units user i terace is not responding, bi-metal checks good, control is receiving 120 volts, ribbon connection is good, unit needs a new user interface, main control and lower rack wheels, spoke with gs ordering parts; ordrng 1 W10811148 (panel-cntl) and 4 WPW10261335 (wheel)s and 1 WPW10298356 (cntrl-elec), schdld next appmnt for 8/21 MON
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.