Appliance Repair in Parma, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Parma, OH
Powered by Fluid LOCALExcellent service with Gabriel
Don - Parma, OH
Service tech is great. However logistics of appt were less than average. Was told appointment canceled only after I wasted my day waiting for tech. This literally happened on two occasions after I received a text saying that you were aware the parts arrived and I confirmed my appointment only for the representative to tell me the appointment was canceled
Response from Fred's Appliance Service:
Hi Don, Thank you for sharing your feedback! We do apologize for the miscommunication. Our team sent you text messages stating that the part was on backorder and we hadn't received any updates or tracking info. We didn't hear back from you stating otherwise and we didn't want to send a technician if the part hadn't arrived. Again, we are sorry for the misunderstanding! We are happy to hear that Gabriel provided excellent service and was able to get your washer up and running again! Thank you, The Fred's Team
Michele
Michele - Parma, OH
Great service
Great service, and very quick.
Logan - Parma, OH
Poto
Thomas - Parma, OH
Gabriel was really great. Very knowledgeable. He took his time to make sure everything was in order before he left.
Great service, repairmen excellent representative for your company.
Carol - Parma, OH
Great Service
Kathy - Parma, OH
I received a text first thing in the morning for an available appt. Of course I jumped on that. The Technician showed me what was wrong and why he couldn't fix it. Thank you for such prompt service. I will definitely call again.
Maytag seyer
Mark - Parma, OH
Excellent
Great Service
Russell - Parma, OH
Agents repaired problem in short time, explained what happened, were very polite and both agents are excellent representatives for your organization.
Excellent job!
Michael - Parma, OH
Service was great and helpful
Daria - Parma, OH
He was very friendly and helpful
Great Service
Don - Parma, OH
Corina did a great job very pleased with my service thank you
Great job.
Mary - Parma, OH
He explained everything well to me of what was wrong with the washer.
Timely and Efficient Service
Thomas - Parma, OH
Answered all my questions an concerns
Vicki - Parma, OH
Overall a good experience.
Peggy
Peggy - Parma, OH
Mrs.
Sue - Parma, OH
Thanks!
Kara - Parma, OH
The technician tried her best to fix our refrigerator, and determined that it's irrepairable. She then gave us the next steps toward getting our fridge replaced under our warranty. She was kind and professional, and I appreciate her attempts at fixing our fridge! Thank you!
EXPERIENCE
Marla - Parma, OH
Corina B did an excellent job. She came for the original call and returned to install the part required. I if I ever need to call for repair service again I would most definitely ask for her.
Repair of washer
Christopher - Parma, OH
Corey was brilliant. He came in, diagnosed the problem, ordered parts and promised he will come back on Tuesday to fix washer. He was true to his word, was very prompt and finished work with no effort on my part. He was very respectful too. Thank you Corey.
Great Service - knew right away what the problem was
Ralph - Parma, OH
This is the second time using Fred's Appliance and we are highly satisfied
Fred's Appliance Service rules!!!
Sandy - Parma, OH
Friendly, professional, caring, and found the issue pretty quickly! I won't hesitate to call Freds for any future appliance repairs!
Very happy with our service!
Kara - Parma, OH
Our technician was very knowledgable and explained well the difficulties with parts arriving on time due to struggles Whirlpool is experiencing with COVID. When she returned to finish working after the part arrived, she did a great job and our fridge works flawlessly now.
Very pleased with the service.
Tammy - Parma, OH
Good, polite and knowledgeable service person.
Amazing Service.
Terry - Parma, OH
Great service. Was friendly fast and efficient.
Jay
Jay - Parma, OH
Great Service
Corina B.
WASHER MAYTAG MVWX655DW2 CC that there is a noise when it stops. Ran diag no codes. Ran a calibration. Started a drain spin. Ran rinse and spin with towels. Grinding noise started. Looked underneath found gearcase leaking oil. Will need gearcase shifter cam belt and capacitor. ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W11497303 (Motor) and 1 W10913953 (Actuator) and 1 W11428524 (Capacitor)
Gabriel P.
WASHER MAYTAG MVWB865GW0 "Replace door and all hinges,delete codes ran calibration and auto test pass,opt test ok"
David R.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Customer had POP. Cc questions about compressor. Unplugged unit, plugged in. Tested. Let run. Unit sound is normal. Found some padding off, corrected. Unit test good. Checked all other components, good. Op test ok"
Marie V.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Cc that the unit is making a loud noise a couple of time a day for a few second and that theres water coming at the freezer door. Found ice maker turned on but no water is connected to unit, turned ice maker off also found drain tube clogged, cleared all out. Op test ok still waiting on door; O-emld tckt"
Corina B.
WASHER MAYTAG MVW7230HW0 "CC that the unit is leaking and has error codes. Ran diag f0e7 Load Detected When Running Clean Washer Cycle. F0e9 OB Pause, f0e5 Off Balance Load. Found basket leaning towards the left. Started a normal cycle. Waited for rinse and could not duplicate leak. Customer raised washer to level basket. Op test okay. Outlet has multiple things plugged into it. Advised customer each appliance should have designated circuit."
David R.
WASHER MAYTAG MVWB765FW3 Removed clothes from under agitator. Tested good. Op test ok"
Marie V.
REFRIGERATOR WHIRLPOOL WRS315SNHM03 "Cc that the door fells like inst right and they cannot be clean good with product. They have use stainless steel spray and brightener . Door does fells ruff, try to clean out but did not work. Took pics. ; O-emld tckt"
Marie V.
DRYER WHIRLPOOL WTW5550XW2 "Cc that the unit is squeaking a lot. Confirmed. Unit will need pulley and belt. Replaced dryer Kit from T/S. Ran unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT519ZDB06 Cc that the refrigerator sounds like it was making ice but it does not have a ice maker. Explained to customer that refrigerator will make unusual noises specially when in defrost and when the refrigerator is flowing all the refrigerant through the lines. Also showed the customer on the owners manual all the different noises the refrigerator will make from manufacturer.AT
Dan H.
OTR MICROWAVE WHIRLPOOL WMH31017HB4 "Installed new control,socket, and bulb, op test good"
Marie V.
DRYER WHIRLPOOL IGD4400VQ2 "Cc that the unit sometimes is making a squeaking noise. Confirmed. Unit will need pulley , belt and Olivers. Replaced op test ok; used 1 WP691366 (Pulley), 1 349241T (Rollers), 1 341241 (Belt), and 1 SENIORDISCOUNT (senior discount) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived and customer said everything has been normal in fridge, no freezing since adjusted. Replaced diffuser and cover. Advised customer of not putting items directly in front of diffuser, can cause to freeze because of cold air coming directly from FZ through diffuser. Tested. Good. Op test ok"
Corina B.
WASHER MAYTAG MVW6230RHW0 CC loud noise. Doesnt fill with water. Ran manual agitate. Making a loud noise. Looked underneath. Gearcase leaking oil. Will need new shifter belt gear case and cam. ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Shifter)
Corina B.
WASHER MAYTAG MVW6230RHW0 Replaced the belt and motor. Started a cycle. Optest ok.
Jason N.
DRYER MAYTAG MEDX655DW1 "Cc not drying clothes all the wayCustomer showed pop.Customer states it takes 2-3 cycles to dry clothing. Checked heat and air flow at vent outlet. Good heat, found vent outlet outside 100Percent blocked with lint. Removed lint mat from outlet grid, good airflow now. Op test good. Advised customer to periodically check outlet for lint buildup."
Dan H.
DISHWASHER KITCHENAID KDFE104HPS0 "Installed new sump assembly, op test good"
Corina B.
WASHER WHIRLPOOL WTW6120HW0 CC washer not going through cycle and shutting off. No error codes. Started unit several times. Had customer start unit several times. Ran with towels. Could not duplicate problem. Advised customer to get a video.
Corina B.
DISHWASHER KITCHENAID KDTE334GBS0 CC that dishwasher wont do anything. Error codes 8-4 not draining. Found glass in filter and drain pump. Ran cycle. Optest ok.
Jason N.
WASHER MAYTAG MVWX655DW1 "Installed spin basket and a drive hub. Ran spin and drain test with 4 large towels. Some vibration remains. Customer had a rubber mat under unit. Pulled out rubber mat and retested spin and drain. Vibration much improved, op test good."
David R.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced parts. Tested. Good. All lights working. Op test ok
Dan H.
WASHER WHIRLPOOL WTW6120HW0 "Customer complaint of loud noise, ran high speed spin and heavy agitate, ran low speed spin and slow agitate, no unusual noises heard, unit is operating as designed"
Dan H.
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit does not complete the cycle, ran diagnostics found f8e1(long/no fill) error code, found drain hose inserted approximately 15 into drain stack , corrected, started normal wash cycle, unit filled and began washing"
Marie V.
WASHER MAYTAG MVWB850YW0 Replaced bearing kit. Tested unit. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc same thing, items are freezing on left side. Checked and found damper not closing all the way a couple of times. Ordering control and ; ordrng 1 W11164593 (Diffuser) and 1 WPW10425252 (Cover) and 1 W10316760 (Thermistor), used 1 W11239666 (UI) from stock"
Joe O.
DRYER MAYTAG MEDC465HW0 Cc: buzzer not workingFound customer had signal sound off. Turned on signal. Tested. Unit functioning as designed. Op test ok
Gabriel P.
DRYER WHIRLPOOL WGD4950HW0 "Replace coil and kept the other for truck stuck,opt test ok,is heating show customer"
Dan H.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Need to order specialized locring fitting for evaporator ; ordrng 1 L13005654 (Coupler)
David R.
DRYER KENMORE 110.6002201 "Not heating. Power coming to terminal block is good. Checked fuse, heater, cutoff, all good. Checked timer, getting 240 but from contacts A-C not closing to allow voltage to be sent to heater. Will need new timer. Gave estimate to customer. Do not order parts at this time; ordrng 1 WPW10185976 (Timer), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11085683 (Sump), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
DISHWASHER WHIRLPOOL WDF330PAHW4 "Cust showed pop, sent pic. Cc unit isnt starting. Checked control for pump and motor. Control is fluctuating from 73v to 120v and back down. Has 120v coming into unit. Will need pump and motor and control. ; ordrng 1 W11025157 (Pump and motor) and 1 W11087226 (Control)"
Corina B.
WASHER WHIRLPOOL WTW5005KW0 "CC that the lid lock will be flashing. Ran diag no codes. Ran manual test for the lid lock, good. Found the hot and cold are reversed. Switched hoses. Started a rinse and spin. Optest ok."
Marie V.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 Cc that the unit is building up ice under the freezer door. Door is closing and seal is good advice cust to always make sure that the door is all the way close. Also that the right hand door gasket is ripped off. Add some petroleum jelly on gasket and grease on rails so door slide in better.; ordrng 1 LW10353181 (Door) and 1 W11178521 (Name plate)
Marie V.
WASHER MAYTAG MVWB850YW0 Cc that the unit makes a loud noise during spin cycle. When spin the basket by hand I can hear grinding noise coming from bearing. Check rotor and stator for anything that could be causing this noise everything look good. Try to removed basket it only goes about 1/2 inch up. Will need a second tech hand for this job. Ordering parts.; ordrng 1 W10435302 (Bearing)
Jason N.
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 Installed drain pan. Advised customer to monitor for any leaks.