Appliance Repair in Parma, Ohio
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Local Reviews
for Parma, OH
Powered by Fluid LOCALReplacing Water Front Selctor on Frig
Pelores - Parma, OH
Good job
Great
Dani - Parma, OH
Wonderful service. Professional, knowledgeable, friendly! Would recommend them to anyone! Thank you for this recommendation!
great service
Christina - Parma, OH
corina was very friendly and professional.she did a great job
Great service, good advice
Angele - Parma, OH
Great service, good advice
Great service, professional
Cheryl - Parma, OH
The tech was very professional and knowledgeable. He diagnosed the problem quickly and the repair was quickly done.
Great service.
Kristina - Parma, OH
Vicky
Victoria - Parma, OH
great service
Charles - Parma, OH
Great service
Helene - Parma, OH
Great company that works with warranty
dishwasher
Mary - Parma, OH
Great service
mike - Parma, OH
The tech was fast and friendly with my wife and dog-very quick and informative
Great Service
Craig - Parma, OH
Great Service
Jim - Parma, OH
Paul was timely and all business, got the job done in a fair amount of time and explained everything. I'd recommend Paul to anyone.
Judy
Judith - Parma, OH
Prompt, courteous, knowledgeable and helpful. Over all great experience.
Vicky
victoria - Parma, OH
Everyone was very nice and professional.
Super tech did repairs !
MARY - Parma, OH
Very professional and knowledgeable
tech. was very nice
Valerie - Parma, OH
labor and service charge was a bit pricey, did not have a choice going through maytag warranty. Also it took a week for them to send out a tech, then another 3 days for parts. For what I paid I could have bought a brand new microwave.
Response from Fred's Appliance Service:
Hi Valerie, Thank you for taking the time to submit your review. We are happy to hear that your technician was very nice! We frequently evaluate our pricing to ensure it aligns with the industry based on the service that we provide. We will be sure to address your review during our next evaluation. Thank you! The Fred's Team
Okay service
Donna - Parma, OH
Response from Fred's Appliance Service:
Hi Donna, Thank you for taking the time to submit your feedback. I am sorry to hear that you received less than 5 star service! We have a make-it-right policy and would appreciate the opportunity to be able to make-it-right for you! If there is anything additional that you need or request, please do not hesitate to reach out to our team. 1-888-45-FREDS We will be happy to help and provide you with 5 star service! Thank you, The Fred's Team
great tech. pleasant. knew the product well.
Daniel - Parma, OH
Great customer service
Tom - Parma, OH
Good experience
Issue not fixed. 4 times on the raw
NOOR - Parma, OH
Issue not fixed. Came 4 times
Response from Fred's Appliance Service:
Hello Noor, Thank you for submitting your review. We would be happy to come take another look at your unit and get you all take care of. Since this is still under warranty, you will simply need to call Whirlpool to schedule an appointment. They can be reached at 1-800-253-1301. Thank you! The Fred's Team
Great service on time .quickly done cleaned up
GEORGE - Parma, OH
Great Service
ERIC - Parma, OH
Chad was very professional and took care of the issue very quick
Laurie
LORI - Parma, OH
Professional & punctual
John
John - Parma, OH
Great service
Macaulay G.
MICROWAVE WHIRLPOOL WMH53520CS4 Unit only pulling around 11 amps when running. Office to order magnetron and diode.; ordrng 1 W10818686 (magnetron) and 1 WPW10575765 (diode)
Paul P.
RANGE WHIRLPOOL WFG114SWB0 Found igniter was mounted backwards by previous person. Re installed igniter to proper position.
Paul P.
RANGE WHIRLPOOL AER5845QAF Liner on door warped. Office to check into availability of door liner. Left previously ordered parts with customer for now until disposition of repair can be decided.; ordrng 1 74008742 (liner-door)
Paul P.
WASHER AMANA NTW4516FW3 "Repaired drain line, ran washer through calibration and diagnostics, washer is working properly. Did not set down mitigation mat, washer is in basement near floor drain."
Paul P.
WASHER AMANA NTW4516FW3 "Repaired drain line, ran washer through calibration and diagnostics, washer is working properly. Did not set down mitigation mat, washer is in basement near floor drain."
Macaulay G.
DRYER ROPER RED4516FW0 Unit not turning on in any cycle. Found open thermal fuse. Replaced from truck stock. All tested ok. Vent was clean.; used 1 WP3392519 (THERMAL FUSE) from stock
Paul P.
REFRIGERATOR MAYTAG MSF22D4XAW00 "Installed interface, tested operation. Refrigerator is operating properly."
Paul P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced pump and motor assembly. Tested dishwasher on wash and drain modes. Dishwasher is operating properly. Set down mitigation mat.
Chad P.
WASHER MAYTAG MVWC415EW1 Installed GEARCASE and shifter. Op test ok.
Macaulay G.
REFRIGERATOR MAYTAG MFW2055FRZ00 Replaced start device. All tested OK.
Chad P.
REFRIGERATOR MAYTAG MSF22D4XAW00 Found filter housing misaligned and not seating closed. Corrected. Found ice butter on interface failed. Needs interface replaced. ; ordrng 1 WPW10405072 (INTERFACE)
Chad P.
REFRIGERATOR WHIRLPOOL GX5FHTXVB04 Found pork chop blocking door from closing. Removed. Advised it will take time for frost to go away.
Macaulay G.
REFRIGERATOR JENN-AIR JCD2389GTB Replaced damper. Tested ok.
Chad P.
MICROWAVE WHIRLPOOL WMH31017HZ0 "New door sent to Cust was damaged. Took pic of pop. On ticket for dishwasher. Need to reorder door. Cust unable to call wpl at this time. ; ordrng 1 W11173823 (DOOR, SS)"
Gabriel P.
DISHWASHER KITCHENAID KDTE334DSS0 "Replace control board and UI ran diagnostics test,opt test ok"
Chad P.
DISHWASHER KITCHENAID KDTE254ESS2 Removed debris (glass) from pump. Op test ok.
Chad P.
DRYER AMANA NED4655EW1 Ran unit on timed dry on high heat. Took amp draw at terminal. 24.6 amps on l2 and 22.7 on l1nwhile unit heating. And 4.6 amps when not heating. This is normal and within spec for the dryer. Cust states also that the break is getting hot. Advised this should not be and to have electrician back out. Op test ok.
Macaulay G.
WASHER WHIRLPOOL WTW7000DW0 Not washing clothes properly. Leaving residue on clothes. Issue is covered under service pointer W11042572. Office to order white residue kit. ; ordrng 1 W11111455 (cntrl-elec)
Macaulay G.
REFRIGERATOR MAYTAG MFW2055FRZ00 Start device is overloading. Office to order start device.; ordrng 1 WPW10448874 (start-dev)
Corey L.
WASHER MAYTAG MVWC415EW1 "Customer complaint agitation is weak and is leaving soap residue on black clothes, ran diagnostics, no codes found, started manual tests, unit spun and agitated, could here shifter clicking very loud and inconsistent when shifting from agitator to tub, found oil leaking all over belt shroud, unit needs new actuator and gearcase assembly, customer stating whirlpool says they will give a voucher for a new unit if issue is catastrophic, customer is reaching out to whirlpool, advised svc good for 30 days if you want/need repair, left quote"
Corina B.
DISHWASHER WHIRLPOOL WDF760SADW1 Replaced the ump and motor. Optest ok.
Corey L.
DRYER WHIRLPOOL MGD5801TW0 "Installed new bracket and roller asm, op test good"
Macaulay G.
DISHWASHER FRIGIDAIRE LFBD2412SF0A "Replaced heater, support, trap, and spray arm. All tested ok. Put mitigation mat under dishwasher."
Chad P.
DISHWASHER WHIRLPOOL WDF330PAHB1 Installed sump. Ran diagnostics and normal wash. Op test ok.
Macaulay G.
WASHER WHIRLPOOL WTW4816FW2 No filling issues with washer. Washer is designed to fill a lot. Advised to contact Lowes or Whirlpool in regards to their concerns. Put mitigation mat under washer.
Corey L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint dishwasher not washing just dumps pod, started normal cycle, unit filled, wash motor just lightly humming, unit needs new pump asm; ordrng 1 W10917114 (pump&motor)"
Corey L.
WASHER GE GTW680BSJWS "Customer complaint sometimes unit will not spin during a cycle enough to get water out then not even spinning on drain and spin but it has worked the last few loads, unit is unlevel, leveled unit using level, asked customer to load the unit, customer loaded 2 pillowcases a sheet and a sm fleece blanket, started normal wash cycle, unit filled and advanced to wash, evened out he load, started a drain and spin cycle, unit spun at low and high speeds, unit is operating as designed, advised customer to move plug to its own dedicated outlet, no mechanical issues, if problem persists order a WH18X28175 control"
Corey L.
DRYER WHIRLPOOL MGD5801TW0 "Customer complaint dryer making a noise, started dryer, heard a metal scrapping thumping sound, found tension pulley bearing broke in half, this with continuous use has deformed the shaft pulley rides on, unit needs new tension pulley and bracket asm; ordrng 1 W10837240 (bracket)"
Corina B.
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Replaced the control. Optest ok.
Corina B.
DISHWASHER WHIRLPOOL WDF760SADW1 "CC that the motor does not work. Checked power at control for pump, has 120 volts. Will need a new pump and motor. Called SM to order part. ; ordrng 1 WPW10671942 (sump and motor assy)"
Chad P.
DISHWASHER WHIRLPOOL WDF330PAHB1 Found wash motor weak. Handle any water coming from sprayers. Needs sump assy replaced. ; ordrng 1 W11025157 (SUMP)
Paul P.
DISHWASHER FRIGIDAIRE LFBD2412SF0A "Trap and support failed, causing spray arm to sit across heater. Office to order support, trap, heater and spray arm. Did not set down mitigation mat, dishwasher is not operational.; ordrng 1 154825001 (heater) and 1 5304506515 (support) and 1 5304506518 (trap) and 1 5304506526 (spray arm)"
Paul P.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Able to verify in warranty date through SB web. Tested refrigerator, found open FZ thermistor in diagnostic tests. Confirmed open thermistor. Replaced thermistor with W10902214 out of truck stock. Ran back through diagnostic tests, refrigerator is operating properly. Set down mitigation mat.; used 1 W10902214 (THERMISTOR) from stock"
Chad P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found gap in upper freezer gasket. Steamed and conformed gasket. Op test ok. Advised to let sit closed for 20-30 min before opening.