Appliance Repair in Parma, Ohio
for Parma, OH
I very polit
BARBARA - Parma, OH
DIANE - Parma, OH
Service was good, very professional
ROBERT - Parma, OH
No problems 🙂
Rep wee but could nt figurairman got right to work and found our problem!
MIRIAM - Parma, OH
We had been finding a water puddle on our kitchen floor everyday when we came home. It was near our stove but we knew the stove could not be the problem. The refrigerator was also near the puddle, but we could not find any stream coming from it, but the repairman discovered right away that the refrigerator actually was the problem and was able to fix it right away!
SHAWN - Parma, OH
Excellent customer service!
LFHT2131QF0 FRIGIDIARE REFRIGERATOR Found evap fan dead. Needs evap fan replaced and upper evap defrosted. ; ordrng 1 242077702 (FAN, EVAP)
RGB745BEH5CT HOTPOINT RANGE Found bake ignitor open. Replaced ignitor. Op test ok. ; used 1 4342528 (IGNITOR) from stock, Job Cmpltd
WFE515S0ES1 WHIRLPOOL RANGE Found front right burner stays on high and rear left is short cycling. Needs both switches replaced. ; ordrng 1 WP3149404 (SWITCH) and 1 WPW10434452 (SWITCH), schdld next appmnt for 4/23 MON
WRX735SDHZ00 WHIRLPOOL REFRIGERATOR Installed new door. Op test ok. ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.