Appliance Repair in Parma, Ohio
for Parma, OH
John - Parma, OH
JOHN - Parma, OH
JACK - Parma, OH
Great. Tech was great
Arthur - Parma, OH
Carrie - Parma, OH
TS22BRXAN00 Estate Refrigerator Installed new ice maker op test good
MVWX655DW1 MAYTAG WASHER Customer complaint that unit stops mid cycle, ran diagnostics found f8e1( long/no fill) error code, found drain hose inserted into drain stack approximately 18”, corrected, explained to customer that drain hose should not be inserted more than 4.5” into drain stack, started normal wash cycle, unit filled and advanced to wash cycle, op test good ; Job Cmpltd
WDT720PADM2 WHIRLPOOL DISHWASHER Customer complaint that dishes are not drying
JMC8127DDW Jenn-Air Micro Oven CC that the unit is dead. Tried to remove unit with oven cart. The wall is next to unit. Can not get the screws out of the panel. Will need 2 techs to pull unit out ($100.00 for extra tech) Advised cust that I’m assuming that it the control and control is no longer available. Cust does not want to have another visit to be sure.
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.