Appliance Repair in Parma, Ohio
for Parma, OH
Rep wee but could nt figurairman got right to work and found our problem!
MIRIAM - Parma, OH
We had been finding a water puddle on our kitchen floor everyday when we came home. It was near our stove but we knew the stove could not be the problem. The refrigerator was also near the puddle, but we could not find any stream coming from it, but the repairman discovered right away that the refrigerator actually was the problem and was able to fix it right away!
SHAWN - Parma, OH
Excellent customer service!
CHRISTPHOR - Parma, OH
Tech was very polite and efficient
JOHN - Parma, OH
The job was accomplished in a professional and efficient manner.
RACHEL - Parma, OH
MVWC565FW0 MAYTAG WASHER CC that the start button doesn't always start the lid lock says it's locked when it's unlocked and making a loud noise. Ran diag F1E2 – MOTOR CONTROL FAULT, F1E1 – MAIN CONTROL FAULT ran test 3b and test 1 main control. Will need a new main control. Checked the lid switch, good. Called SM to order part.; ordrng 1 W11116594 (MAIN CONTROL), schdld next appmnt for 2/28 WED
WRF757SDEM01 WHIRLPOOL REFRIGERATOR Found that fresh food compartment was not as cold as it needed to be. Fresh food evaporator was not defrosting. Used steamer to defrost evaporator. Thermistor was not in correct position on evaporator. Corrected issue. Tested ok. Work completed.; Job Cmpltd
NTW4705EW0 WHIRLPOOL WASHER Could not get noise to reoccur. Advised to record noise next time it occurs.; Job Cmpltd,
MVWX655DW1 maytag washer Unit stored long fill fault and out of balance fault. Cleared faults and ran calibration and service test mode 2x and drain spin. Slightly adjusted fr leveling leg. Unit did not fault at any time. Advised to use as normal. If issues continue contact Maytag back for service. ; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.