Very knowledgeable in his job!

My cooktop would have never been fixed if Brian had accepted the Whirlpool Tech's B.S. But he read the directions and knew what to do to fix the problem I had since it was installed, I have told Whirlpool the same thing. What an idiot

I was disappointed at first when I had to wait nearly 2 weeks just for someone to come out to see why my brand new fridge was broken, but they added me to the cancellation list & were able to come out a week early. Once the parts were located, they were sent here quickly and once again added me to the cancellation list so that my issue was fixed by the day that I originally was scheduled to be seen for the first time. My technician was Brian and he was great. He knew quickly what needed done, was good at explaining it to me and was very efficient in the repair. Hopefully it works better than new now for a long time.

Very efficient. Fast service