Appliance Repair Richmond Heights Ohio

Fred's Appliance Service Rated 4.6 out of 5 stars based on 31 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Richmond Heights, OH 44143
Manny
Job Details: 05/13/2022
"Cc freezer light is off and Ff lights is flashing, replaced both module S opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near Richmond Heights, OH 44143
Corina B
Job Details: 05/11/2022
Replaced the lights. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/10/2022
"Cc unit not coolingCustomer showed documents for pop, sent to office to verify if this will work, HB said go ahead and diagnose. Found compressor not running, trying to start every few minutes but buzzing loudly and overload opening after a few seconds. Found compressor drawing 10.4A on start. Compressor is locked up, will need replaced. Customer is calling to see is she can get unit replaced before moving forward with repair. ; ordrng 1 W11370574 (Compressor)"
We serviced a
MAYTAG WASHER
Model A612
Near Richmond Heights, OH 44143
Corina B
Job Details: 05/09/2022
"The one screw on the front panel was seized from bleach. Had to drill the screw out. Replaced the siphon break. Started a cycle twice, no leaks. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/05/2022
"Cc unit still not making iceFound ice in ice maker but did not harvest. Ice maker will operate in manual harvest mode. Ordering ice maker. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11284458 (Icemaker)"
Connie Herron
Richmond Heights, Ohio
05/10/2022
Corina was very helpful and knowledgeable, by explaining what was wrong with my washer. She was also very patient when making the repairs. I would be glad to have her come back if I needed other work done.
Overall Experience
Richmond Heights, Ohio
10/14/2021
Professional and courteous and prompt! He’s an asset to your company.
Overall Experience
Richmond Heights, Ohio
09/16/2021
So nice to have a women that knows what she is doing.
Overall Experience
Richmond Heights, Ohio
08/05/2021
You've sent 2 repairmen out of which you said the second one would be a Whirlpool expert. My Stove is still not repaired and your service men will not report that it's defective and obviously can't be repaired. I will never recommend FRED'S, MENARDS, OR WHIRLPOOL, to anyone because you deceive the consumer and you don't stand behind your product. Instead you send out repairmen that are dishonest and won't report back to whoever gets the report that it cannot be repaired!!! I will report this to the better business bureau and small claims court. I paid my money up-front in full but I have yet to get what I paid for!!!
Hi Gwendolyn, We are sorry to hear that your unit is not as you expected! We have reviewed the service history and our technicians have reported their findings to the manufacturer and were advised that the unit is operating as designed. When an appliance is under warranty, we always service under the guidance of the manufacturer. We recommend reaching out to the manufacturer directly to determine what the next steps are and to better understand their position. If there is anything our team can do to assist, please contact us via text or call at 888-45-FREDS. Thank you, The Fred's Team
Overall Experience
Richmond Heights, Ohio
07/20/2021
Our problem has not been resolved and We have referred this issue to Whirlpool.
Hi Lauren, Thank you for letting us know! It looks like we have you scheduled for a return visit to get this taken care of for you. If you need anything else in the meantime, do not hesitate to reach out to us by text or call 888-45-FREDS. Thank you, The Fred's Team
Overall Experience