"Cc unit has not made ice since hookup/installCustomer showed pop, under a yr Found ice maker turned OFF. Turned ice maker ON and pressed cycle button. Ice maker indexed and filled mold with water. Advised customer to allow up to 72 hrs for a full ice container. Op test good."

"Cc unit leaking. Ran unit and couldnt duplicate issue. Cutsomer did show me a picture that unit was leaking from the middle of door. Checked gasket and did see gasket was ripped on right lower side. Gave customer estimate for gasket and decided not to continue. Will need gasket replaced. ; ordrng 1 W11768590 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Replaced agitator base, tested opt test good."

"Cc not washing, confirmed cc. Replaced the shifter, then found the agitator base is stripped. Ordered new agitator base, follow up scheduled for 7/27; ordrng 1 W11418231 (Agitator base)"

Cc Icemaker is making ice but was leaning and also some ice still falls out dispenser after dispensing and food freezing in ff section on top shelf. Verified and found icemaker is working as should and has been making ice. Also explained to customer after dispensing ice its normal for one or two more ice cubes to fall out sometimes they just get stuck and to leave there cup there after dispensing ice just to catch any ice still falling out. Also explained to customer to be careful with placing food or drinks on top shelf because they have to allow the airflow to circulate all around and damper cannot be blocked which will also cause there drinks and food to freeze on the top shelf. Unit is working as should opt test good.