Appliance Repair in Seven Hills, Ohio
for Seven Hills, OH
George - Seven Hills, OH
On time, courteous, professional. Couldn’t be more pleased.
John - Seven Hills, OH
Knowledgeable service person.
Joe - Seven Hills, OH
Mac was fantastic. He explained the issue very thoroughly. He listened to the questions and concerns that I had. He was very professional. I would recommend him to anyone who needs service on their appliances.
Natalie - Seven Hills, OH
Great professional service!
James - Seven Hills, OH
Very prompt and it’s great to follow the technician’s progress so you know when he is coming. Great communication!
DRYER MAYTAG MGDB880BW0 "CC that the dryer is not heating. Checked out side vent clear. Started a timed for 30 minutes. Checked moisture sensor, good. cycle coils and igniter cycle, properly. Advised cust to clean the moisture sensor with alcohol wipes and wash the lint screen with water. Optest ok."
REFRIGERATOR KITCHENAID KSRG25FKWH03 "Installed new door closer, op test good"
RANGE JENN-AIR JGD8130ADS "Installed igniter, op test good"
REFRIGERATOR KITCHENAID KSRG25FKWH03 "Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 6 degrees , found frost blocking air channels, found fresh food section door closer worn out causing door to pop open, steamed air channels clear, unit needs ne fresh food section door closer; ordrng 1 WP2182179 (cam-door 4.33) and 1 WPW10329686 (cam-door 4.33), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.