Appliance Repair in Seven Hills, Ohio
for Seven Hills, OH
Very nice young man, very dedicated person. what he did did not work & I'm sure he will find the trouble .
Lawrence - Seven Hills, OH
Good company, will recommend to others.
Linda - Seven Hills, OH
I was really impressed with Fred's Appliance. Communication was good, arrived on time, respectful of my home and most important I was very comfortable with him in my home. He was patient with my questions and all around a really nice person. I will recommend and use again.
Not completely satisfied.
Mark - Seven Hills, OH
The issue with the Maytag washer making the knocking noise as it agitates back and forth was not resolved. The svc tech Corey tightened the agitator but the knocking noise remained. I have a five year warranty with Home Depot that expires early 2020. Corey said if the knocking noise gets louder or the agitator stops working for me to call a place a service call. I did not have this knocking noise prior to me placing the service call.
Response from Fred's Appliance Service:
Hi Mark, Thank you for taking the time to share your review with us! We are sorry to hear that your unit is still making the knocking noise. We would be happy to send a technician out to take a look and get this take care of for you! Since your unit is under a warranty, you will need to call the warranty company first in order to schedule a service appointment. If you have any questions at all for us you can reach us at 1-888-45-FREDS. Have a great weekend! The Fred's Team
Rose - Seven Hills, OH
Corey was very knowledgeable and very helpful. He exceeded my expectations and is a great asset to your company
Aweslme job Very couteous service
Lisa - Seven Hills, OH
MICROWAVE WHIRLPOOL KHMS2056SSS1 "Customer complaint mw not working, unit tries to turn on when selecting start but shuts back off right away, octagon mw needs 2 techs to remove, seems like a failed capacitor, explained to customer when we come back and remove mw we may or may not find something else but no way to know for sure until 2 techs remove mw; ordrng 1 8206080 (CAPACITOR 24.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE WHIRLPOOL WFG525S0HZ0 "Customer complaint stove just clicks when trying to ignite, found pop through entitlement, customer demonstrated, she wasn’t turning the knob fully to change flame strength, customer always had electric ranges, explained some features of the unit, unit is operating as designed"
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Customer complaint ice is not being made nor is water dispensing, confirmed, found both water lines had frozen water near water valve, previous company did not reinstalle ceiling panel properly creating excessive air to the water lines, cycled im, im good, cleared ice from lines, op test good"
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Found bottom left catch spring out of adjustment. Repaired spring and put panel back on. Did not set down mitigation mat, no water running to refrigerator."
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.