"Cc unit not making ice, verified and good voltage from L to N jumped T to H and not moving, unit needs ice maker, couldnt find part spoke to BJ he found part but customer stated not to worry giving an estimate because the unit is over 20 years old and hell rather replaced with a new one as Lowes if has a good deal for the holidays coming up"

"Cc unit frosting, verified and fan not running and rails as stiff and or; ordrng 1 WPW10397636 (Rail) and 1 WPW10397635 (slide) and 1 WPW10464673 (motor-evap) and 1 W11087463 (damper)"

"CC that the washer will not turn on. Confirmed. Ran diag no codes. The door lock is on, does not turn off. When starting the washer the ui has a 3, 22, 11. Will need a new control, ui and door lock; ordrng 1 W11325580 (Ui) and 1 W11549931 (Control) and 1 W11565030 (Lock)"

"Cc unit not drying dishes, wet at the end. Checked heater resistance and thermal fuse circuit, checked good at 16.4 ohms. Set cycle timer to dry sequence. Heater turned on. Set cycle timer to rinse and let advance to dry. Unit heating/drying properly. Found customer is using a majority of plastic dishwear. Advised customer plastics will not be totally dry at the end of cycle like metal or ceramics. Unit is working as designed. Called property manager with findings."

"Cc that ice maker is not working, dispenser light nor working and door seal is broken. Confirmed issue, ice maker had ice stuck , it came off and cycled and filled up with water, recommended cust monitoring ice maker, also will need new dispenser for the light and new door seal. Cust will not want to replace dispenser , Cust will not fix. ; ordrng 1 W10583817 (Ice maker) and 1 W11396037 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"