Appliance Repair Sheffield Ohio

Fred's Appliance Service Rated 4.5 out of 5 stars based on 13 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Sheffield, OH 44054
Marie V
Job Details: 08/06/2021
"Cc that the unit is making noise like pooping, or cracking noise. Verify unit is working good. Took temps 37* on fresh food section and 0 on freezer. Showed cust owners manual on page 14 talking about noises that are normal. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Sheffield, OH 44054
Gabriel P
Job Details: 07/06/2021
"Found gearcase leaking gave estimate customer did not wanted estimate but wrote anyway she will buy new unit,opt test ok ; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Splusch) and 1 W11239857 (Belt)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Sheffield, OH 44054
Gabriel P
Job Details: 06/29/2021
"Found a service pointer on possible causes customer complaint match on two of them replace interlocks from t/s,opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ4
Near Sheffield, OH 44054
Gabriel P
Job Details: 06/17/2021
"Found capacitor burning customer already bought new unit no point estimate she want to know what was causing the burn,customer will not repair,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Sheffield, OH 44054
Gabriel P
Job Details: 06/14/2021
Cc unit not washing and making noise. Ran normal wash and drain and spin cycle not noise. Opt test ok.
Judy
Sheffield, Ohio
04/04/2021
Gabriel was on time, courteous and repaired out washer! Also explained electrical requirements for new washers that Best Buy did not provide. Hopefully future problems will not occur!!
Overall Experience
Patricia
Sheffield, Ohio
01/13/2020
Very pleased he was through, efficient, & did an excellent job. I appreciated his prompt diagnostic evaluation & the input he shared on both my dryer & washer. Thank you Fred's Appliance I will remember your good service visit if I should need you again
Overall Experience
Dave
Sheffield, Ohio
11/21/2019
EXCELLENT SERVICE.
Overall Experience
Deb
Sheffield, Ohio
10/17/2019
Gabriel P was very pleasant and did his job quickly. However my appointment was to be between 2-5pm. At 4:30 I received a text that he was behind schedule which I appreciated but at 5:30 I tried contact Fred’s by text to ask if he was still coming but they were closed. Fifteen minutes later he called to tell me he was on his way. So even though he didn’t get here until way after 6 pm, I was glad he stuck with it and installed my new dryer drum. But I guess Fred’s appliance policy doesn’t take “junk” so I’m stuck getting rid of a dryer drum from a dryer 2 months old that I purchased at a “big box” store.
Hi There Deb! Thanks so much for dropping us a line. We're very sorry Gabriel ran behind yesterday evening. Scheduling is by far the most challenging aspect of a field service company. There's lots and lots that can go wrong throughout that day that may prevent us from being on time that are beyond our immediate control. We're very sorry this happened to you, but we're glad Gabriel was able to make it! We also know that having some old parts after a repair can be a challenge. We do provide smaller vehicles to our team which helps keep costs down for our customers. In result, we're not always able to take away larger items. In our experience, your garbage team should have no issues hauling that drum away for you. If there happens to be any issues in doing so, please don't hesitate to contact our team, and we can come up with another plan. Thanks again for dropping us a line, and have a great day! -The Fred's Team
Overall Experience
Ed
Sheffield, Ohio
05/29/2019
Had an issue with washing machine not draining water. Technician David was able to quickly diagnose and explain the issue and cost. He then ordered the part and scheduled another time to replace the faulty part. Both times he showed up during the agreed on time and was very friendly and easy to work with. Both times before he left he reviewed the work he had done and explained the next steps and or warranty process. It's no fun dealing with an appliance issue, but David's politeness and explanations made fixing/resolving the issue easy Ed
Overall Experience