Appliance Repair Sheffield Ohio

Fred's Appliance Service Rated 4.5 out of 5 stars based on 13 customer reviews

We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Sheffield, OH 44054
Angel
Job Details: 01/13/2022
Cc that unit is not draining. Found water in bottom of unit tried to drain but wouldnt had to use shop vac to empty out unit. Took out unit and checked drain pump and found that the spring on the impellers was bad replaced with new drain pump tested unit and started draining as should. Opt test ok.
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Sheffield, OH 44054
David R
Job Details: 01/04/2022
"Cc unit burners not working, sparked up. Found burner switches and module burnt. To take off top will need to drill out all burner head screws to orifce. Gave estimate to customer for repair. Do not order parts ** 2 job count. ; ordrng 1 12002792 (Spark switch assembly) and 1 74009098 (Spark module) and 1 Wp74007961 (LR orfice) and 1 WP7527P028-60 (RF) and 2 WP7527P023-60 (RR)s and 1 WP7527P021-60 (LF) and 10 WP3368921 (Screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Sheffield, OH 44054
Angel
Job Details: 12/21/2021
Replaced burnt wire to cavity thermostat the thermostat and control board tested unit. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Sheffield, OH 44054
Angel
Job Details: 12/13/2021
Cc that unit is not heating. Verified ignitor was turning on but no flame looked in back and found the gas valve turned off turned on and tested unit. Opt test ok.
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Sheffield, OH 44054
Angel
Job Details: 12/13/2021
"Cc that unit is not heating. Verified and unit was clicking and would not turn the turn table or nothing. Took off control panel and could hear the relay on control just clicking on and off was going to replace switches and found that the cavity thermostat and wires were completely burnt will need harness, thermostat and control board. Office to reschedule 2 of the parts are out if stock.; ordrng 1 W11391714 (Control) and 1 W10668273 (Fuse) and 1 W11383533 (Main harness)"
Judy
Sheffield, Ohio
04/04/2021
Gabriel was on time, courteous and repaired out washer! Also explained electrical requirements for new washers that Best Buy did not provide. Hopefully future problems will not occur!!
Overall Experience
Patricia
Sheffield, Ohio
01/13/2020
Very pleased he was through, efficient, & did an excellent job. I appreciated his prompt diagnostic evaluation & the input he shared on both my dryer & washer. Thank you Fred's Appliance I will remember your good service visit if I should need you again
Overall Experience
Dave
Sheffield, Ohio
11/21/2019
EXCELLENT SERVICE.
Overall Experience
Deb
Sheffield, Ohio
10/17/2019
Gabriel P was very pleasant and did his job quickly. However my appointment was to be between 2-5pm. At 4:30 I received a text that he was behind schedule which I appreciated but at 5:30 I tried contact Fred’s by text to ask if he was still coming but they were closed. Fifteen minutes later he called to tell me he was on his way. So even though he didn’t get here until way after 6 pm, I was glad he stuck with it and installed my new dryer drum. But I guess Fred’s appliance policy doesn’t take “junk” so I’m stuck getting rid of a dryer drum from a dryer 2 months old that I purchased at a “big box” store.
Hi There Deb! Thanks so much for dropping us a line. We're very sorry Gabriel ran behind yesterday evening. Scheduling is by far the most challenging aspect of a field service company. There's lots and lots that can go wrong throughout that day that may prevent us from being on time that are beyond our immediate control. We're very sorry this happened to you, but we're glad Gabriel was able to make it! We also know that having some old parts after a repair can be a challenge. We do provide smaller vehicles to our team which helps keep costs down for our customers. In result, we're not always able to take away larger items. In our experience, your garbage team should have no issues hauling that drum away for you. If there happens to be any issues in doing so, please don't hesitate to contact our team, and we can come up with another plan. Thanks again for dropping us a line, and have a great day! -The Fred's Team
Overall Experience
Ed
Sheffield, Ohio
05/29/2019
Had an issue with washing machine not draining water. Technician David was able to quickly diagnose and explain the issue and cost. He then ordered the part and scheduled another time to replace the faulty part. Both times he showed up during the agreed on time and was very friendly and easy to work with. Both times before he left he reviewed the work he had done and explained the next steps and or warranty process. It's no fun dealing with an appliance issue, but David's politeness and explanations made fixing/resolving the issue easy Ed
Overall Experience