"Cc that is concern about tub looks too low when have clothes and is filled all the way with water. Confirmed, replaced suspension and cam. Tested unit and explained load size. Deep water wash is set on, explained does not always need to be on, will add a lot of water plus the clothes , tub will get lower than normal when is empty. Op test ok"

"Cc that unit is making all kinds of noises, tilted unit found cam bolt came off, also tested dampers, both where not working properly. Replaced belt, cam from truck stuck and dampers surplus . Tested unit on diag, also on auto test, all sounds good. Op test ok; used 1 W11239857 (BELT), 1 W10721967 (PULLEY), and 1 W10780045 (Dampers) from stock"

"Cc that unit caught on fire. Verified and control board shorted out causing the fire and melted the control panel plastic. Unit will need control panel and control board replaced. Customer stated there going to call Whirlpool to see if they can do anything for them for the repair.; ordrng 1 W10597041 (Control board) and 1 WPW10380065 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Replaced gearcase, cam, belt and actuator. Ran calibration and auto test . Op test ok"

"Cc that the unit stared making a loud noise when it was doing the final spin and drain. Tried to spin basket, is stuck. Tilted unit and found cam broken and oil from gearcase, unit willneed new cam, gearcase, shifter and belt. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)"