Appliance Repair in Thompson, Ohio
for Thompson, OH
STEVE - Thompson, OH
Service was great, on time, professional
JILL - Thompson, OH
Would recommend to others. Was a little thrown back by the price of parts and labor, but not used to paying for repairs, so price is probably fair.
frank - Thompson, OH
Awesome very professional
WHIRLPOOL SLIDE-IN RANGE WEE730H0DS0 Replaced blower fan. Unit started to heat. Waited until fan cam on (250 deg). Op test good. No more error code ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
WHIRLPOOL SLIDE-IN RANGE WEE730H0DS0 Found f8e0 error. Unit needs blower motor. Customer works on Wednesday that,s why she is scheduled for a Thursday. ; ordrng 1 W11107275 (BLOWER MOTOR),
MAYTAG WASHER MVWC415EW2 Customer getting 3 error codes f8e 2. Long fill no fill. F5e3 lid unlock. F5e2 lid switch error. Customer had drain hose going directly into floor drain causing syphoning. Raised hose Replaced lid lock assy.due to both techs getting lid lock errors. Recalibrated. Passed. Ran auto test. Passed all error codes cleared. Op test is good. PLEASE NOTE CHANGE IN POP. SEE PICS ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
GE REFRIGERATOR DFE28JMHEES Replaced im water valve. Unit lower icemaker filled. Op test good ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.