Appliance Repair in Thompson, Ohio
for Thompson, OH
STACY - Thompson, OH
Washing machine repair
Shirley - Thompson, OH
Brian was our repairman. It took more than one visit because there was more than one part that needed to fix the problem. He (Brian) was excellent as was Fred's with their continual contact and follow-up. Definitely would use Fred's again!
STEVE - Thompson, OH
Service was great, on time, professional
JILL - Thompson, OH
Would recommend to others. Was a little thrown back by the price of parts and labor, but not used to paying for repairs, so price is probably fair.
frank - Thompson, OH
Awesome very professional
DISHWASHER/B-IN WHIRLPOOL WDT970SAHZ0 Found broken glass in drain pump causing issue. Removed and tested. Op test good
DRYER MAYTAG PYET344AYW "Replaced belt,thermostat kit and cleaned cabinet. Customer has a appointment with dryer vent wizards on the 23. Op test good. Unit running and heating ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER MAYTAG PYET344AYW "Found open thermal cut off open and belt unraveling. Needs belt and tstat and cabinet cleaned out. AV ONLY ; ordrng 1 341241 (belt,drive) and 1 LA-1053 (thermo kit), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
MVWB835DW2 MAYTAG WASHER Installed new part unit op tested good ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.