Appliance Repair in Thompson, Ohio
for Thompson, OH
Great service by a knowledgeable tech
Antoinette - Thompson, OH
Jason was very thorough at explaining the issue. He was efficient with the repairs as well!
Kimberly - Thompson, OH
Brian was wonderful and took care of our issue. We highly recommend!
Dana - Thompson, OH
Professional, courteous, timely!
Pam - Thompson, OH
I have a health condition that entails some coughing. Arthur noticed and told me he hoped I felt better. Showed me he was also a caring person.
Great Service! Great Price!
Joyce - Thompson, OH
RANGE GE JS750SF1SS "Customer complaint of f20 error and beeping, unit started beeping with f20 error, there is no f20 listed in tech sheet, f2(over temperature)is closest , cooling fan is running, unit needs new control and oven temperature sensor ; ordrng 1 WB23T10015 (sensor 27.40) and 1 WB27X25361 (range oven control b 162.96), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL MVWB765FW3 Installed control board and console. Ran auto test and calibration. Op test good.
DISHWASHER WHIRLPOOL WDT720PADM3 Replaced motor sump assy and water valve. Op test good.
WASHER WHIRLPOOL MVWB765FW3 "Cc unit not working, codesCustomer showed popUnit not powering on, able to run diagnostics. Found codes f6e2 for UI communication error. Ordering UI and control board; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.