Appliance Repair in Thompson, Ohio
for Thompson, OH
Great service by a knowledgeable tech
Antoinette - Thompson, OH
Jason was very thorough at explaining the issue. He was efficient with the repairs as well!
Kimberly - Thompson, OH
Brian was wonderful and took care of our issue. We highly recommend!
Dana - Thompson, OH
Professional, courteous, timely!
Pam - Thompson, OH
I have a health condition that entails some coughing. Arthur noticed and told me he hoped I felt better. Showed me he was also a caring person.
Great Service! Great Price!
Joyce - Thompson, OH
WASHER FRIGIDAIRE n/a "Model and serial numbers are too worn to make out, timer is not sending power, unit needs new timer, found part number on timer, customer does not want repair ; ordrng 1 134049500 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWB765FW3 "Ran diagnostics confirmed f6e2 for UI to acu communication fault. Installed UI console and main control. Ran auto test and calibration, op test good."
DISHWASHER GE GDF620HMJ2ES Installed new control. No good. Same issue. Led light on solid techsheet says replace main control. Called techline talked to Casey. Issue is a short with the user interface bd and door harness. Should replace both. Additional cost would be 116.17 for a wd21x23462. And 28.41 for a wd21x22916. Main bd would also possibly need replaced.
DISHWASHER GE GDF620HMJ2ES "Customer complaint that unit is not starting, confirmed, led on control is lit solid, unit needs new control per tech sheet; ordrng 1 WD21X24900 (CNTRL), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.