Appliance Repair in Thompson, Ohio
for Thompson, OH
Dana - Thompson, OH
Professional, courteous, timely!
Pam - Thompson, OH
I have a health condition that entails some coughing. Arthur noticed and told me he hoped I felt better. Showed me he was also a caring person.
Great Service! Great Price!
Joyce - Thompson, OH
STACY - Thompson, OH
Washing machine repair
Shirley - Thompson, OH
Brian was our repairman. It took more than one visit because there was more than one part that needed to fix the problem. He (Brian) was excellent as was Fred's with their continual contact and follow-up. Definitely would use Fred's again!
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cc: frost build up in freezerFound door not closing completelyCustomer gave the door a push and door closedTested doorOp test okAdvised customer to make sure door closes
REFRIGERATOR WHIRLPOOL WRF535SWHB00 Cc: frost in freezerFound freezer gasket to have a gap along the topRemoved frost and Steamed out door gasketOp test ok
REFRIGERATOR WHIRLPOOL WRT316SFDM00 "Cc: no coolFound no frost pattern on the evaporatorPulled unit out found unit to only be pulling .445 ampsWas going to tap the systemCalled BB he advised me to talk to the customer before tapping the systemNeeds evaporator, compressor and drierCustomer does not want to repair"
WASHER MAYTAG MVWC416FW0 Replaced parts listed. Cleared error codes. Recalibrated op test good
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.