Appliance Repair in Thompson, Ohio
for Thompson, OH
STACY - Thompson, OH
Washing machine repair
Shirley - Thompson, OH
Brian was our repairman. It took more than one visit because there was more than one part that needed to fix the problem. He (Brian) was excellent as was Fred's with their continual contact and follow-up. Definitely would use Fred's again!
STEVE - Thompson, OH
Service was great, on time, professional
JILL - Thompson, OH
Would recommend to others. Was a little thrown back by the price of parts and labor, but not used to paying for repairs, so price is probably fair.
frank - Thompson, OH
Awesome very professional
MAYTAG WASHER MFW9700SB0 Found drain pump leaking. Needs replaced. Est= 89.95 sc. 155.09 parts. 18.99 shipping. 110.00 labor. Total est = 399.28. Part needed is 1-280187. Cust to call back if repair is wanted. ; , Job Cmpltd,
MVWC415EW1 maytag washer Cc of grinding sound still Could not get unit to make sounds Ran test load with 7 heavy towels No abnormal sounds being made at this Time ; Job Cmpltd
WHIRLPOOL REFRIGERATOR KRFC300ESS01 Pulled unit out. Took off back. Small amount of water in evap pan which is normal. Took sample of water and showed cust no odor. Unit is operating as designed ; Job Cmpltd,
MAYTAG WASHER MVWC415EW1 Found pulley had rubbed into shield ——tightened pulley which separated it from shield. Pulley no longer rubbing on shield. Advised customer not to overload washer. ; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.