Appliance Repair in Thompson, Ohio
for Thompson, OH
Great service and informative
Robert - Thompson, OH
Jeff did an excellent job of handling our problem and was very helpful and informative about the washer.
Great service by a knowledgeable tech
Antoinette - Thompson, OH
Jason was very thorough at explaining the issue. He was efficient with the repairs as well!
Kimberly - Thompson, OH
Brian was wonderful and took care of our issue. We highly recommend!
Dana - Thompson, OH
Professional, courteous, timely!
Pam - Thompson, OH
I have a health condition that entails some coughing. Arthur noticed and told me he hoped I felt better. Showed me he was also a caring person.
WASHER MAYTAG MVWB765FW3 "Customer complaint of f6 error code and unit is not spinning out properly, ran diagnostics found f6e2(communication error user interface cannot communicate with acu ), f2e1(stuck key), f6e3(communication error acu can not communicate with ui ), and f0e3(over loaded) error codes, found unit leaning to the right, installed new user interface and control, leveled unit, op test good"
WASHER MAYTAG MVWX655DW2 The drain was on I canceled the cycle out there were no saved fault codes I ran a recalibration cycle unit tested good
WASHER WHIRLPOOL MVWB765FW3 Checked power. Unit is receiving proper power. Installed control and ui. Ran auto test and calibration. Op test ok
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed new part unit op tested good
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.