Appliance Repair in Thompson, Ohio
for Thompson, OH
Kimberly - Thompson, OH
Brian was wonderful and took care of our issue. We highly recommend!
Dana - Thompson, OH
Professional, courteous, timely!
Pam - Thompson, OH
I have a health condition that entails some coughing. Arthur noticed and told me he hoped I felt better. Showed me he was also a caring person.
Great Service! Great Price!
Joyce - Thompson, OH
STACY - Thompson, OH
RANGE WHIRLPOOL WEE745H0FS2 Found screw had come out if the cover on the bottom of the control panel and the left side was sagging. Replaced screw. Op test good
DISHWASHER MAYTAG MDB4949SDE2 Cc that unit makes loud grinding noise Found sump assembly chopper blade to be making noise and can’t be repaired Needs sump assembly Customer does not want to repair
DRYER GE GTD45EASJ0WS Installed switch OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890087, 1 W10890099, 1 W10890115, 1 W10890128, 1 W10890131, 1 W10890290, 1 W10891056, and 1 W10898074 from stock"
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.