"Cc unit not dissolving and water not circulating, verified and found code F4e3 for Pump&motor not running, ran diagnostics cycle and unit fills but not pump activity, unit needs Pump&motor, customer will not proceed with the repair.; ordrng 1 W11665769 (Pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Cc unit making loud clicking noise when running Ran dryer op test, confirmed noise, coming from front panel. Pulled front panel, found metal button stuck in felt seal. Removed and reassembled. Restested, no abnormal sounds heard. Op test good."

"Cc unit has no power verified and no power, checked outlet and not power, checked breaker and was tripped, reset breaker, reconnected unit and still no power, asked the customer if there is a switch that turned the outlet on and off, he said no, use an extension cord and tested the unit from a different outlet and unit finished the cycle without any issues. Unit is working as designed but theres is an electrical issue with the house, advise customer to have an electrician take a look at the electrical of the house."

"Replaced all parts ordered, opt test ok"

Cc: drain pump running continuouslyFound drain pump running. Canceled. Customer stated the basement had flooded and they had a wet rug sitting in the washer. Advised unit likely thought it was an over flow condition and tried to drain the water. Found no stored error codes. Ran auto test and calibration. Op test ok