"Cc unit not heating and water in the tub, verified and water not draining, check disposal and plug still on it, removed plug and Ran diagnostic cycle, opt test ok"

"Cc unit not filing with water at the beginning of the cycle Customer stated when trying to run the unit for the first time, unit did not fill with water, only making a humming noise. Started cycle, found noise in question is the drain pump running during the beginning of the cycle. Advised customer these models will go into drain out mode as the first step in the cycle before it fills. Unit filled with water after drain out mode and advanced to wash cycle. Ran test cycle to ensure all functions working properly. All functions passed, no faults. Unit is working as designed."

"Cc unit ice maker not shutting off and RH door broken on lower corner Found ice maker bail arm popped out of switch receiver. Replaced bail arm back into receiver. On/off switch working properly. Unit will still need RH door replaced due to cracked lower hinge receiver, waiting on door.; O-emld tckt"

"Cc unit not heating Ran dryer op test, found ignitor glowing but not flame. Found gas supply valve closed to unit. Opened valve and retested, good ignition and flame. Asked customer if gas supply was turned off for specific reason. Customer stated they just recently moved into house and the dryer hasnt worked since. No issues with unit. Op test good."

"Cc: not washingFound splines in agitator stripped. Half of the splines on gear case stripped. No stored error codes. Found incorrect bolt in agitator. Ran manual diagnostics. Unit agitating and spinning.Needs gear case, wash plate, and boltCustomer does not want to repair at this time ; ordrng 1 W11397111 (Wash plate) and 1 W11223765 (screw) and 1 W11454372 (Gear case), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"