Appliance Repair Willoughby Hills Ohio

Fred's Appliance Service Rated 4.8 out of 5 stars based on 48 customer reviews

We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Willoughby Hills, OH 44094
Joe O
Job Details: 04/09/2021
Installed control and ui p. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 04/06/2021
Installed the new part op tested good.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Willoughby Hills, OH 44094
Joe O
Job Details: 04/01/2021
"Cc: not workingFound error codes f6e3(communication error) f6e2(communication error) f2e1(stuck key). Needs control and uiUi shows out of stock, office to rescheduleSerial number did not match our records. Ran entitlement shows unit under 60 month parts and labor warranty; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 03/30/2021
I install the new part op tested failed. The sent a bad ui there was no packing paper there was no protective plastic on the face of the user interface. This is a return part that another person sent back to Macon that we have received. Reorder part ; ordrng 1 W10803367 (Ui)
We serviced a
KITCHENAID COOKTOP ELE
Model KCGC558JSS00
Near Willoughby Hills, OH 44094
Joe O
Job Details: 03/24/2021
"Cc: griddle not heating enough to cook onFound unit says its ready and unit is not hot enough. Unit still only warm. Spoke with BJ, needs temp sensor, and infinite switchParts show out of stock, office to rescheduleSecond tech needed to assist pulling unit out; ordrng 1 W11319618 (Temp sensor) and 1 W11318834 (switch-inf)"
LynnVHS
Willoughby Hills, Ohio
04/09/2021
Excellent and efficient service! The parts were the delay but amazingly they were ordered and received faster than anticipated in this pandemic era. Thank you.
Overall Experience
Dave
Willoughby Hills, Ohio
02/17/2021
only problem was scheduling...too long for date
Hi Dave, We agree! We are scheduling out further than we would like and have recently hired new technicians so that we can schedule our customers sooner. Thank you for sharing your feedback. We are happy to hear that you received 5-star service! Thank you, The Fred's Team
Overall Experience
James
Willoughby Hills, Ohio
02/12/2021
Joe did raise refrigerator wheels but doors still aren't right. Joe showed me how to remove coil cover. He was very nice & polite
Hi James! We are happy to hear that Joe was able to help you out with your refrigerator, yet something still isn't right. We want to make sure that you are taken care of. One of our team members will be reaching out to you shortly to follow up and see if we need to send him back out to take another look and make more adjustments. In the meantime, if you have any questions just let us know! Thanks and have a good weekend! -The Freds Team
Overall Experience
Andy
Willoughby Hills, Ohio
11/06/2020
Jeff M
Overall Experience
Constance
Willoughby Hills, Ohio
10/15/2020
Jason was punctual and professional. Grateful he wore a mask without being asked. After playing a recording of the noise the refrigerator was making pinpointed the problem and new what to test. He was careful of the contents and worked efficiently finishing the job quickly and answered my questions. The work was done under warranty.
Overall Experience