"Cc unit not washing dishes well enough and water remains on dishes at end of cycleRan diagnostics, no codes stored. Ran test cycle, ensured hot water coming into unit. Test cycle completed, heater turned on at the end. No faults after cycle. Found customer is not using rinse aid. Advised using rinse aid for better drying performance. Started normal cycle, unit filled and started washing. Let run for 10 minutes, noticed several times the diverter did not complete its switch to the other spray, unit was basically pumping deadheaded. Unit would then drain and restart the fill. Unit will need pump/motor assembly replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W11087376 (Pump/motor assembly)"

"Cc unit not coolingFound both sections at room temperature. Compressor is not running, overload opening when trying to start. Compressor is locked. Amp draw test reading 8.4A before overload opens. Checked equalized pressure in system, reading 24psi, no leaks in system to cause compressor to fail. Unit will need compressor replaced. ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier) and 1 TJAF1200 (1/4 tube extension)"

"Cc unit not starting or completing cyclesRan diagnostics, found code f8e1 for no/low fill. Found cold water supply was valved off to unit. When trying to turn valve on, water sprayed from a corroded portion of water pipeline. Advised customer they will need a plumber to repair water supply lines and valve to unit."

Installed all gearcase components. Cleared codes. Ran auto test. Unit will not shift into spin. Checked power from j15 on main board to shifter. 0v to shifter when commanded from diagnostics. Unit will need main control replaced. ; ordrng 1 W11419171 (Main control)

"Cc unit not starting a cycle Customer stated she figured out what the issue was on the unit that was not allowing her to start cycle, but wants the unit checked out regardless. Customer stated she was not holding the start button long enough. Ran diagnostics, no codes stored. Ran auto test cycle and calibration. All functions passed. Op test good."