Jody - Cleveland, OH
I learned more from Corina B. during her service call about our new washer than in 6 months of reading reviews online prior to purchasing it. She provided service that was thoughtful and thorough and very helpful. She's a gem and I wish every service call had a Corina! Better hang on to her, Fred's Appliance!
Don - Parma, OH
Corina did a great job very pleased with my service thank you
Attention to detail
John - Avon, OH
Dennis - Bay Village, OH
We had a leak in our refrigerator and contacted Fred's. After they repaired the unit and left, a leak reappeared. They came back to assess the situation (no charge), ordered the part and returned to install it (no charge). We were very impressed with Corina's professionalism, courteous service & expertise.
Prabha - Avon, OH
Corina was awesome!
Sharon - Fairview Park, OH
Timely and Efficient Service
Thomas - Parma, OH
Annemarie - Avon Lake, OH
On time and professional.
Deborah - Orange, OH
Brigid - Cleveland, OH
She was very professional
Edward - Lakewood, OH
Very pleasant experience
Michael - Westlake, OH
In addition to being a very competent service technician, Cristina was on time, very knowledgeable and capable, and a really nice person!
most excellent refrigerator repair
PatchMaster - Elyria, OH
Bana - Westlake, OH
They know what they are doing, professional and easy to deal with.
Jack - Lakewood, OH
Corina B arrived right on time, figured out the problem and fixed it in less than an hour. She was very pleasant and professional in every way. If we ever need Fred's services again, I'd request Corina B! Thank you!!
DISHWASHER KITCHENAID KUDS30IXSS2 "CC that the dishes are dirty and have spots on them after running the dishwasher. Ran diag 6-2 fill valve, 6-1 low/no water. Ran a calibration. Started a cycle found the pump and motor not pushing the water threw the conduit. The spray arms are clear. Will need a pump and motor. ; ordrng 1 WPW10780877 (Pump and motor), used 1 Shipping from stock"
DISHWASHER KITCHENAID KUDS30FXSS8 "CC that the dishwasher fills and stops. Found the control and the wire harness had a electrical fire. Will need a new control and harness. The door when opening clunks. Will need new hinges and cable.; ordrng 1 W10479761 (Control) and 1 W10871221 (Harness) and 1 WP8534854 (Hinges) and 1 WP8534853 (Hinge rt) and 1 8194001 (Link), used 1 Shipping from stock"
DISHWASHER KITCHENAID KDFE104DSS5 "CC that the dishes come out dirty, the upper rack comes out and the rack tab is missing. Advised cust to run the hot water in the sink before starting the dishwasher. Raised the feet. Found the bottom rack the tab is missing causing the rail to rust. ; ordrng 1 W10728160 (Row)"
WASHER MAYTAG MHW5630HW0 CC that the unit is leaking. Found a service pointer to replace the dispenser housing. Checked the housing look good. Will need a new housing. ; ordrng 1 W11465533 (Dispenser)
RANGE KITCHENAID KSGG700ESS1 Replaced the cooktop. Optest ok
REFRIGERATOR JENN-AIR JFC2089HEP CC that there is frost in the freezer. Steamed out the freezer. Gasket is touching the frame. Slides going in and out properly. Optest ok.
REFRIGERATOR GE PFSS5NJWASS "CC that the unit is not cooling. Found the compressor not running. Checked the compressor with the tester, 1.00 amps. Will need a new inverter board. ; ordrng 1 WR49X10283 (Inverter), used 1 Shipping from stock"
DISHWASHER KITCHENAID KUDE70FXSS5 "CC that the unit is leaking from the left side. Removed the front door. Started a hour wash, let run for awhile. No leaks. Started the dishwasher with the door on, no leaks. Optest ok. Advised cust to get a video of the dishwasher leaking. Can not dup"
DRYER WHIRLPOOL WGD5100HW0 Replaced the harness. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that the arm fell off. Reattached the arm. Optest ok.
WASHER AMANA NTW4516FW3 "CC that the unit shakes. Checked the basket, centered. Advised cust the shaking is normal. Optest ok."
WASHER WHIRLPOOL WTW6200VW0 CC that SD comes up. Found the basket not engaging to spin. Oil leaking from underneath. Will need bearings.; used 1 W10435302 (Bearings) from stock
REFRIGERATOR KITCHENAID KSSC48FMS00 CC that the ice maker is not making ice as much. Cycled the ice maker found the gears getting stuck not rotating properly. Will need a new ice maker; used 1 4317943 (Ice maker) from stock
WALL OVEN WHIRLPOOL KOCE500ESS08 CC that the lights flicker. Called t/l Butch that the voltage to l1-n drops below 109 volts the lights will flicker. Cust does not have paperwork from an electrician for voltage. Call CP and said we need the paperwork from an electrician
DISHWASHER MAYTAG MDB8989SHZ0 Plugged the ui in. Optest ok
WALL OVEN KITCHENAID KODE507ESS01 "CC that the sabbath mode is not working. Can only get one oven into sabbath mode. Called t/l. Set upper and lower oven to temp start for both, then hit tools-clock 7. Optest ok"
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "CC that the food is getting defrosted. Ran diag for the fans, compressor and damper, good. Will need a new control. ; ordrng 1 WPW10503278 (Control), used 1 WPW10503278 (Control) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "CC that the door does not shut, no water are ice dispensing. Found a dent In The left hand door not hitting the door switch.When holding the switch the ice and water dispense. Will need a new door and switch. ; ordrng 1 W11307224 (Left door) and 1 W11396033 (Switch)"
DISHWASHER MAYTAG MDB7749AWM2 CC that the unit will not start. Found silver migration on the ui. Service pointer to call t/l. Will need a new ui. Called t/l Rich; ordrng 1 W10811151 (Ui)
REFRIGERATOR WHIRLPOOL WRF555SDHB01 "CC that there is water leaking. Found water leaking on the left and right side. Checked the drain pan, good. Found ice under the deli drawer. Checked the water valve. Hairline crack in the water valve to the ice maker. Called t/l. Andrew to replace the valve. She did not set up an appointment due to Sarah from whirlpool has the final decision on replacement. ; ordrng 1 W11043013 (Valve) and 1 W11395888 (Filter) and 1 W11346622 (Reservoir)"