Marion - Avon Lake, OH
Great service & COVID aware thankfully
Samuel - Avon Lake, OH
Service was great.
Mark - Berea, OH
Excellent service in a timely fashion.
Adam - Sheffield Lake, OH
Friendly & fast service
Carleen - Mentor, OH
The technician was very professional, friendly and efficient. Very satisfied with your service!
Angela - Euclid, OH
Always a great experience
Kimberly - Independence, OH
Fannie - Maple Heights, OH
The washer is still not working right only difference is it will fill up at one time but hood still won’t lock until cycle starts
Response from Fred's Appliance Service:
Hi Fannie! Thanks for sharing your experience with us. We apologize that your washer issues are still not resolved after the technician replaced the lock. One of our team members will be reaching you to you shortly to follow up. If you would like we would be more than happy to send the technician back to your home or we can send a different technician for a second set of eyes. In the meantime should you have any questions please let us know so we can get you taken care of. Thanks! -The Fred's Team
The tech was very professional; she explained what she wold be doing and how the appliance would need to be repaired due to the way it was built. Call
Laura - Parma Heights, OH
Extended warranty for pricing- Microwave /convection. Not Happy about gas range not being covered by the extended warranty.
Douglas - Cleveland, OH
Great service and quick response
Karen - Bedford Heights, OH
She was great she knew her job clean up and showed concern she is a good access for the company
Great advice and service.
Rishi - Beachwood, OH
She was prompt and very informative
Excellent service... again.
Richard - Bay Village, OH
We requested Corina because she’d done excellent work for my customers in the past. She was professional, friendly, and solved our dryer’s mechanical problems quickly. What more could we ask? A congenial professional who really knows her stuff. And she abided by Covid safety protocols: gloves, mask, and distance.That was much appreciated!
Cindy - North Ridgeville, OH
Great Service Tech- super friendly
Dave - Euclid, OH
MICROWAVE WHIRLPOOL wmh53520cs6 See HV pvr.; used 1 W11244490 (INTERLOCK SW KIT) from stock
REFRIGERATOR MAYTAG MSS25C4MGZ03 "Cust showed pop, sent pic. CC that the ice maker is leaking water. Found the John guest fitting was leaking. Reinstalled the fitting. Optest ok"
DISHWASHER WHIRLPOOL WDF520PADM9 CC that the unit is leaking from the door. Found the back legs are not touching the ground. A piece of wood is tipping the dishwasher forward. Will need to remove the wood and reinstall the dishwasher with a bracket for the countertop. Optest ok
REFRIGERATOR WHIRLPOOL WRT318FZDM Cc freezer gasket falling off door. Used some silicone around gasket to adhere to door. If happens again will need new door.
DRYER GE GFDS140GD0WW Replaced the idler pulley. Optest ok; used 1 SHIPPING (shipping and handling) from stock
RANGE KITCHENAID KDRU767VSS00 "CC that the right front burner does not work, middle burner sometimes does not light, middle rack is cracked, when having more then one burn the control turns on and the timer does not work. Found timer not working, half of the screen has line in it. The middle back burner sparks when every burner is on high. The right front burner does not have a spark going to the burner. The grate is cracked. Will need a ui, control, spark module, grate, harness and burner. Harness is nla. ; ordrng 1 W11241664 (Grate) and 1 WPW10533029 (Control) and 1 WPW10116103 (Keyboard) and 1 WPW10320937 (Burner) and 1 WP71002749 (Spark module) and 1 W10145986 (Wire harness)"
WASHER WHIRLPOOL WTW7500GC2 CC that the door is cracked. Found the is cracked. Will need a new door. ; ordrng 1 W11130236 (Door)
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc ice maker not working. Ran step 57 E2 ice maker lost home position. Cycled ice maker would not find home position. Timed out. Will need new icemaker. Customer can install parts. ; ordrng 1 W11294907 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Cc unit not cooling cust showed pop, sent pic unit show 48-52* freezer 24-45* found a lot of frost on back near evaporator found thermistor opening will need main control ui and wiring harness. ; ordrng 1 W11212392 (Control) and 1 W11214887 (Ui) and 1 W11342162 (Harness)"
STACK W/D GE WSM2420TBAWW "CC that the unit is not turning on. Checked the power to the outlet l1 to n 23 volts l2 to n 120 volts l1 to l2 23 volts. Checked cord, good. Will need an electrician. Office to refund money for parts."
DRYER MAYTAG MEDC700VW0 CC that there is a loud squealing noise when it first starts. Found the idler pulley is seized. Replaced the dryer repair kit from t/s. Optest ok; used 1 4392067 (DRYER REPAIR KIT) from stock
ELEC SLIDE-IN JENN-AIR JES9750CAS02 "CC that 3 of burners are not working. C replaced the 3 switches. Checked power coming into each switch 240 each switch. Checked power to relays 120 v relays not closing to turn on burners. Checked power at cartridge 0 v. Replacing all relays. ; ordrng 4 WP8566493 (Relay)s, used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL WTW4955HW1 CC that the drain hose does not stay in the sink. Zipped tied the drain hose to the water line. Started a rinse and spin. Drained the tub. Drain hose stayed. Optest ok.
DRYER AMANA NED4655EW1 "CC that the unit is not heating. Checked the voltage to the terminal block, good. Checked the fuses found a wire to the thermostat off. Installed the wire. Unit started to heat. Optest ok."
REFRIGERATOR IKEA IX6HHEXDSM00 Replaced the ice maker. Cycled the ice maker. Optest ok.
REFRIGERATOR WHIRLPOOL WRB322DMBB "CC that the unit is not cooling. Fans and compressor are running. Tapped the system 20 vacuum. Used nitrogen no leaks. Will need a compressor and drier. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced the door switches and fuse. Heated a glass of water. Optest ok.
RANGE GE JSS28DN2BB "CC that the unit will not reach temp. They replaced the bake element. Heated oven to 350* kept cycling on and off properly. Will need a control and a temp sensor. ; ordrng 1 WB27T11310 (Control) and 1 WB23T10015 (Oven sensor), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR KITCHENAID KBFS25EWMS10 Replaced the drain tube. Steamed out the evap. And cleaned out the drain hole. Optest ok
REFRIGERATOR WHIRLPOOL WRF535SWHZ05 Replaced the door handle. Optest ok