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Jason N.


Local Reviews
for Jason

Fred's Appliance Service Rated 4.7 out of 5 stars based on 109 customer reviews

Map of Bedford, OH

Great Service




Review of Fred's Appliance Service

Jason did a wonderful job, our washer repair was done quickly. It runs better than it ever has.


Map of South Euclid, OH

Adrienne




Review of Fred's Appliance Service

Jason was great!


Map of Willowick, OH

Great




Review of Fred's Appliance Service

Great the guy came @ the beginning of the window. Courteous. Efficient


Map of South Euclid, OH

Excellent Service




Review of Fred's Appliance Service

I was very impressed with service. Jason was on time and very professional.


Map of Cleveland, OH

Knowledgeable and Friendly




Review of Fred's Appliance Service

Would not hesitate to use this company in the future.


Map of Cleveland Heights, OH

I




Review of Fred's Appliance Service


Map of Cleveland, OH

Disaster




Review of Fred's Appliance Service

Worse ever wouldn’t recommend


Response from Fred's Appliance Service:

Hi There Yahara! Thanks for dropping us a line. I've carefully reviewed your job record. It appears that you are not happy with the performance of your washer. We're very sorry. :(( Our best advice would be to contact the mfg directly at 800-253-1301 to discuss your concerns. If there are any functional failures of your machine, we will certainly send another technician out. Please feel free to further reach out if you'd like to schedule. Thank you again. -The Fred's Team


Map of Ashtabula, OH

Great job !




Review of Fred's Appliance Service

Jason was prompt, polite, and efficient !


Map of Highland Heights, OH

Refrigerator Repair




Review of Fred's Appliance Service

Very good service experience,


Map of Mayfield Heights, OH

good employee




Review of Fred's Appliance Service


Incomplete service. Whirlpool will decide next what will be done 🤔🤔




Review of Fred's Appliance Service

The service was the same as before. No change.


Response from Fred's Appliance Service:

Hi Jeri, Thank you for sharing your experience with us! I do see that after reaching out to Whirlpool's techline, our technician was advised to discontinue service. They will be reaching out to you regarding the next steps since your unit is still under warranty. If you do not hear from them within a few days, feel free to call them at 1-800-253-1301 or, reach out to us with any questions 888-45-FREDS! Thanks! The Fred's Team


Easy to schedule and service performed on time as promised




Review of Fred's Appliance Service

Prompt arrival. Service call took 15 minutes. Efficient.


Friendly Technician




Review of Fred's Appliance Service

Evaluated the problem and caulked around freezer door to try to stop frost build up. Explained what he was doing and why and said to call if any additional problems.


Dianne




Review of Fred's Appliance Service

Very good service, thank you


Review




Review of Fred's Appliance Service


Vicki




Review of Fred's Appliance Service

Very professional great service


Charlene




Review of Fred's Appliance Service

Quick response to request, status updates, on time, fixed issues. Couldn’t ask for more. Covered by warranty extension.


Ice maker repair




Review of Fred's Appliance Service

Wonderful


Eugene




Review of Fred's Appliance Service

Great customer service. The Tech Jason was very professional and honest.


Owner




Review of Fred's Appliance Service


Sam




Review of Fred's Appliance Service

Good experience


Extra Mile




Review of Fred's Appliance Service

Jason from Fred's came out to fix a leak I had with my dishwasher. It turned out to be a failed washer in the connecting hose. Although Jason didn't have the part on him (so he thought) he called Parts back at the office. They mentioned that the same washer was in a different product he carried on his truck. As such he was able to fix my problem right then and there. I really appreciated him going the extra mile to make sure I wasn't left hanging.


Quality,Painless service!




Review of Fred's Appliance Service

They did a great job working with Whirlpool to get my service covered. Quality companies.


I should not have had to finish putting the fridge together after the repair.




Review of Fred's Appliance Service

Serviceman was very polite. I think your rates are very high. Was unhappy that at the price charged I had to re-pull the fridge out to put the cover back on the back of the fridge and I had to put the front grating back on. Not professional service that I had to put the fridge back together, what was I paying for?


Response from Fred's Appliance Service:

Hi Travis, Thank you for sharing your experience with us! We keep all of our charges separate so you know exactly what you are paying for. I am showing you paid for the service charge (for diagnosing the unit and creating an estimate for repair), parts, and labor (a flat rate based on the parts that were needed). We apologize that the technician missed replacing the two panels! That was certainly an oversight on our side. We are so happy your unit it up and running again! Also, if you need any assistance with the panels, we will certainly come back out to help! Thank you, The Fred's Team


Excellent Service




Review of Fred's Appliance Service

Everything was handled professionally and in a timely matter. Staff was courteous and helpful. High recommend!


John




Review of Fred's Appliance Service


Got the job done




Review of Fred's Appliance Service

Refrigerator ice maker has finally been fixed and is once again operational. Friendly, knowledgeable and professional service!


Fred's fantastic!




Review of Fred's Appliance Service

Indeed great service. Jason is terrific!


Exceptional service!




Review of Fred's Appliance Service

Jason and the team provided outstanding service and exceeded my expectations!


Excellent and Efficient




Review of Fred's Appliance Service

Jason was terrific and efficiently diagnosed problem and repaired our dishwasher perfectly.


Great Service




Review of Fred's Appliance Service

Technician was very knowledgeable


Amazing service! I’ll use again and recommend.




Review of Fred's Appliance Service

Everything was handled so professionally and thoroughly!! I didn’t have to worry about a thing. From the amazing tracking to the great cleanup. I’ll recommend FREDS and will definitely us their services again!!


Audrey




Review of Fred's Appliance Service


Warranty call




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service

They were able to fix my washer in no time


Fixed it two appts. Awful scheduling. Could care less about my work schedule.




Review of Fred's Appliance Service

Technician was courteous. Needed to order part. Was able to repair. I am in last two weeks of school and had to take two days off to accommodate your scheduling. That’s ridiculous. Scheduler was unable to give me an appt rather a range and scheduled at I time I had told them I could not do. For that reason I am not happy.


Response from Fred's Appliance Service:

Hi Susan, We appreciate you for sharing your feedback with us! No doubt, scheduling is one of the most difficult elements of our operation. We need to consider lots of things: traffic, distance from home to home, a logical and environmentally friendly route, and the length of time to repair and/or diagnose a unit. Because of all of these factors, we've found that offering 3-hour time frames allows us to consider all factors while being respectful of your time. Additionally, we carry all of the most frequently used parts on our trucks in hopes that we can repair the appliance during the first trip - we're sorry to hear that wasn't the case for you! We are always striving to improve our scheduling and we will certainly take your experience into consideration during our next improvement meeting. Thank you! The Fred's Team


Very professional and quick!




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

Jason was very prompt and professional during his service call. He explained the problem and provided a quote for the replacement parts and installation. A return visit was scheduled and problem solved. I would recommend this company to my friends and family.


Excelent service




Review of Fred's Appliance Service

Diagnosed the problem and fixed it quickly and with a minimum of mess. On time and pleasant.


GREAT AND QUICK SERVICE




Review of Fred's Appliance Service

Jason N was extremely helpful in fixing my washing machine. He did an excellent job on keeping me posted to let me know his ETA. He came in and was fast but efficient. I Would highly recommend him.


not a fair price




Review of Fred's Appliance Service

while he cleaned the char from the burner he left it on the stove for me to clean on 1st visit then with the repair he put the char in my sink with my WHITE DISHES and left more on my stove to clean I had the stove clean an prepped for him both times and he did not offer to clean it up also tried to charge me 10.00 more with completed job til i showed him my balance--- I was disappointed that with the initial cost of 95.00 to come in and look the gas burner and none of this was partially discounted with final price of 261.00 plus change it only took 7min to put in the gas lighter part -- I am a senior citizen this was a very expensive project


Response from Fred's Appliance Service:

Hello Alesandra, Thank you for taking the time to submit your review. Your feedback is very much appreciated. We pride ourselves in cleaning up after our repairs and making sure the area is left cleaner than we found it! We will be sure to check in with your technician so that this does not occur again. We apologize for the inconvenience. We are happy to hear your unit is up and running again! Thank you! The Fred's Team


Excellent service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Quick and reliable service!




Review of Fred's Appliance Service

I’ve had them out several times due to a faulty Whirlpool refrigerator that is still under warranty. I’ve experienced excellent customer service each time they’ve come out. I would definitely recommend them.


Mr.




Review of Fred's Appliance Service

Great


Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE304DSS0 "Cc unit leaning over in on left sideFound left side mount bracket disconnected from unit. Reinstalled mount bracket, reinstalled unit to customers satisfaction. Op test good."

Near Giuliano Dr, Kirtland, OH 44094
Jason N.

Jason N.

DRYER WHIRLPOOL WED4815EW1 Installed listed dryer parts. Tested dryer operation. Started and good heat. Op test good.

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF520PADB7 "Cc unit not washing dishesFound drain line not installed correctly, check valve loop completely bypassed, drain running from pump to drain pipe in basement. Reconnected drain loop using new drain line using customer supplied line. Ran diagnostics, no codes stored. Ran wash test and cancel drain. Unit functions normally. Op test good. Advised customer to run hot water from faucet before starting unit."

Near Norton Rd, Bedford Heights, OH 44146
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc unit not cooling in ff Found unit ff evap frozen over. Ran test 39, Rc thermistor passed 01. Checked Rc thermistor value, ohm at 29k. Called WP techline, Rick, relayed all that has been done to unit thus far, he said nothing else to be done, unit deemed unrepairable."

Near Applegate Rd, Maple Heights, OH 44137
Jason N.

Jason N.

WALL OVEN WHIRLPOOL WOD77EC0HS01 "Customer said we connected to WiFi and it’s been keeping time, since.Ran diagnostics, unit still storing f6e0 codes(interface communication) in history.Installed user interface. Reconnected WiFi. To appliance."

Near Chagrin Falls, OH 44022
Jason N.

Jason N.

WALL OVEN WHIRLPOOL WW30430B "Cc unit upper broiler not shutting off. Customer said they turned breaker off then back on, and it turned off. Unit was on when I arrived. Ran test bake to 350, both elements heating up, canceled, both elements turned off. Ran broil test on upper cavity, element heating up, canceled, element turned off. Most likely relay stuck closed when oven was preheated. Relay board nla for this unit. Customer still able to use lower oven at this time. Advised customer to call WP consumer as this still may pose a safety issue."

Near Wisteria Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDK01TKBT1 "Cc unit not startingUnit powers on but start button not starting the unitTested all led buttons, all buttons functioning at this time. Removed power from unit, powered back up. Ran multiple wash and cancel drain cycles. Unit functioning normal at this time. Op test good."

Near Woodmere Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104DSS3 "Cc unit wash motor works sometimes then quitsRan diagnostics, no codes stored. Ran multiple wash and drain tests, after several tests, wash motor would not respond intermittently, tested power to wash motor, control sending power to motor. Unit needs wash motor. Replaced wash motor using truck stock. Ran multiple wash and drain tests. Op test good.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Dartmoor Rd, Mentor, OH 44060
Jason N.

Jason N.

FREEZER UPRIGHT FRIGIDAIRE LFFH20F3QWC "Cc unit not coolingFound unit evap with some ice and fan not running, ice caught in fan housing.Customer said he found door cracked open this morning. Removed ice, tested defrost timer. Defrost good, pulling 3.4a. Op test good. Advised customer to allow 24 hrs. For temps to return to normal before restocking."

Near Mentor Ave, Mentor, OH 44060
Jason N.

Jason N.

SXS REFRIGERATOR KENMORE 10653392300 "Cc water leaking from water dispenserConfirmed water slow drip from tube. Removed filter and ran bypass, no change.Replaced water valve with obsolete truck stock. Water line source not shutting off fully. Leaking at water line in connection to filter housing. New valve does not come with this connector part. Clamped off source line. Need to reschedule and collect when job is finished. Need to talk to techline about what part to use. ; saved tckt"

Near Westfield Cir, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2570FEZ00 "Cc unit still not making ice fast enoughConfirmed ice bin empty at this time. Ice mold has ice cubes, ran manual harvest. Replaced ice maker using truck stock. Ran manual harvest, ice maker filled with water. Also added door shim to LH door. Advised customer to check ice production after 24 hrs. Op test good.; used 1 W10882923 (ICE MAKER ASSY), and 1 WP2177331 (DOOR SPACER) from stock"

Near Paxton Rd, Eastlake, OH 44095
Jason N.

Jason N.

FREEZER WHIRLPOOL WRT518SZFM00 "Cc ice in freezer, like it’s too coldFound condensation/ frost build up in freezer. Freezer door not closing correctly, lower left corner rubbing on inner liner, straightened out center hinge, added shim to hinge pin. Door closing good now. Sealed liner around freezer with silicone. Op test good."

Near Elbon Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc food freezing in ff drawers. Customer said bread on top shelf also froze. Customer had bread up against damper opening. Advised to refrain from putting product next to damper opening. Ran diagnostics, all functions passed."

Near Bexley Blvd, South Euclid, OH 44121
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ET1LFKXKS06 "Cc unit has water leaking in refrigeratorFound water leaking into freezer and refrigerator. Unit evap drain clogged. Cleared ice from freezer and drain pan. Checked drain tube underneath unit. Cleaned out build up from tube. Blew down through tube, water drain good. Op test good."

Near Feiner Dr, Cleveland, OH 44122
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW2 Installed control and console. Ran calibration and auto test. Op test good.

Near Palmetto Ave, Bedford, OH 44146
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Cc fresh food temp not cool enoughFound ff compartment slightly warm, lot of condensation/frost build up in freezer, product bags sticking out into gasket from door, freezer jammed full. No airflow. Removed product, found vents frosted over and air passage to ff compartment iced up. Cleared ice and frost from freezer. Advised customer about product placement, and to allow 24 hrs for temps to return to normal in ff."

Near South Blvd, Maple Heights, OH 44137
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FGUS2632LP0 "Installed ice maker, ran manual cycle, ice maker indexed and filled mold with water. Op test good."

Near Genesee Ave, Mayfield Heights, OH 44124
Jason N.

Jason N.

DRYER WHIRLPOOL GGW9250PW2 "Cc unit not dryingCustomer stated if she ran it longer it kinda dried then now it’s not at all.Checked heat, no heat, no power to ignitor. Checked thermals, found thermal fuse open. Replaced using truck stock. Retested unit, heat returned. Checked venting, good airflow from outlet, vent clear. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Carmen Pl, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR GE GTS18GTHJRWW "Cc unit condensation, noisesFound unit working normally on arrival, no condensation or noises from unit.Customer stated she moved product around in freezer then everything started working fine, condensation went away. Freezer is full of product, possible airflow restriction issue or door was unable to be fully closed due to product holding it open."

Near E 300th St, Willowick, OH 44095
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5HHAXVB01 Installed dispense mechanism. Tested dispense ice and water. Op test good.

Near Kneale Dr, Lyndhurst, OH 44124
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBFS22ECMS00 Installed customer supplied door gaskets. Steamed gaskets to make good seal. Op test good.

Near Belgrave Rd, Pepper Pike, OH 44124
Jason N.

Jason N.

DRYER WHIRLPOOL WED9400SW2 "Cc unit barrel does not spin(he means the drum)Unit powers on, verified started but doesn’t not tumble. Checked belt, checked thermals. Found thermal fuse open, unit needs thermal fuse. Replaced using truck stock, op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Fairmount Blvd, Cleveland Heights, OH 44118
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSRS25FGSS13 "Cc unit not coolingFound back of freezer covered in 2 inch think ice/frost, this unit has not been defrosting for awhile. Ran manual defrost, Defrost control not responding, unit needs defrost timer control. Called landlord with estimate, he is not moving forward with repair at this time. Estimate only, service already paid,"

Near Eddy Rd, Cleveland, OH 44108
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit has burning smellVerified “smell”, in both compartments. Removed freezer evap cover, ran manual defrost heat. Left side of deforest heat has liner glue hanging from it, can see where it’s burning off. Removed excess glue from liner and cleaned up heater. Reassembled, advised customer to use absorbent(baking soda) products in both compartments to remove remaining odor."

Near Eddy Rd, Cleveland, OH 44108
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not draining Ran diagnostics, found codes 6-4 for float switch open, 8-2 for drain motor electrical problem, and 5-1 door stuck open. Ran diagnostics cycle, all passed, no codes at end of cycle. Started normal wash cycle, then cancel drain. Started to drain then stopped and only hummed. Intermittent drain pump op. Replaced using truck stock. Op test good.; used 1 W10876537 (PUMP-DRAIN) from stock"

Near Maplewood Rd, Mentor, OH 44060
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Installed door assembly, customer still says it’s sticking out too far on bottom right corner, panels are warped or something is put together wrong. called WP. Andrew said Everything has been replaced that could be the issue, no other action to be taken as long as door is sealing."

Near Durham Ct, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT720PADM1 "Cc unit not draining and burning smell. Confirmed drain not working, standing water in unit. Replaced drain pump using truck stock. Ran wash test and cancel drain, op test good.; used 1 WPW10348269 (PUMP-DRAIN) from stock"

Near Walcott Way, Mentor, OH 44060
Jason N.

Jason N.

KITCHEN WHIRLPOOL WDF520PADM7 "Cc unit leaking Customer stated unit leaking at both door corners. Found door gasket curled up on center, allowing water to spray onto top of door and then rolling down sides of door. Pulled out gasket, straightened it and reinstalled. Ran wash test, op test good, no water on top of door."

Near Cotswold Drive, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER MAYTAG ADB1500AWW2 "Installed door latch assembly. Ran wash test, op test good."

Near Mayfield Rd, South Euclid, OH 44121
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF750SAYW0 "Cc unit not draining Found some standing water in unit, ran cancel drain, drain pump,humming.Removed water from unit, pulled drain pump, found debris(glass) stuck in impeller. Ran wash, filled with some water then cancel drain retest. Op test good."

Near Maynard Rd, Shaker Heights, OH 44122
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Cc unit frosting in freezer and crisper drawer fell downCustomer showed popFound small gap on top sides of freezer door gasket. Steamed gasket and reformed. Removed frost buildup from freezer. Checked crisper drawer shelf. Customer said it fell when they were putting food on it. Found left side support pin not engaged with shelf. Pin looks to be installed incorrectly, could not loosen and adjust. Ordering support pin. ; ordrng 1 WP13062602 (support)"

Near Summit Dr, Mayfield Heights, OH 44124
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFFS20EYMS00 "Cc unit doors not closing Customer stated doors have not been closing right for awhileFound Lh door needing nylon washer added allow fully engagement of mullion into catch. RH door is in bad shape, lower hinge receiver on door totally broken away, bottom of door scraping on freezer door, needs new door. Estimate only, customer not repairing at this time."

Near Erich Dr, Willoughby Hills, OH 44092
Jason N.

Jason N.

WASHER MAYTAG MVWB766FW1 "Installed control and lid lock, ran auto test and calibration. All functions passed, op test good. Started wash cycle, operation is normal."

Near Edgecliff Dr, Euclid, OH 44123
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc unit not drying dishesFound rinse aid compartment empty, asked customer about rinse aid usage. They said they have used it before in the past, advised customer that rinse aid helps in the drying action of the dishes. Ran diagnostics cycle, all functions normal, heater turned on. Unit functioning as intended, customer needs to use rinse aid."

Near Uxbridge Dr, Willowick, OH 44095
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KUDS01FLSS5 "Installed water tube, op test good"

Near Cherry Hill Dr, Painesville, OH 44077
Jason N.

Jason N.

DRYER WHIRLPOOL WGD4800XQ4 "Cc dryer too hotCustomer said the top and door got too hot while using on low temp setting.Checked venting, vent clear, good air flow through unit. Checked drum seals, felt looks good. Checked outlet temps, low reading 155 degrees, high reading 172 degrees. Unit cycling on and off quickly. Possible cycling thermostat.; ordrng 1 WP3387134 (thrmst-fix)"

Near Thunderbird Dr, Mentor-on-the-Lake, OH 44060
Jason N.

Jason N.

REFRIGERATOR KENMORE 106.5176351 "Cc unit frosting in refrigerator on lower ventFound evap cover and evap in ff compartment frosted over.Checked evap fan operation , checked good, checked thermistor status in menu 39, passed. Defrosted evap. Replaced evap thermistor using overflow truck parts. Changed defrost mode to 8 hr. Standard. Advised customer to allow 24 hrs. For temps to return to normal."

Near Ridgewater Dr, Painesville, OH 44077
Jason N.

Jason N.

COMPACTOR KITCHENAID KTTS505ESS0 Assembled and installed container. Op test good.

Near Jackson Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW2 "Cc unit does not power onChecked power in to control board, good at 118v. Statues led blinking, checked voltage to UI , good at 4.9v. Unit needs UI console.; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"

Near Palmetto Ave, Bedford, OH 44146
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Recovered small amount of refrigerant, installed compressor, drier and evaporator. Pulled vacuum on system to 29 in/hg for 15 min. Shut off, held vacuum for 15, watched for any changes to gauges. No change, charged system with 3.7oz of r134a. System not charging, no compression, system restricted, found burnt oil in system, cap tube restricted. System experienced burnout compressor. Called WP techline. Marc, unit unrepairable, WP to contact customer in 2-3 business days."

Near Sexton Rd, Cleveland, OH 44105
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFIS20XVWH7 "Cc unit frosting on one side of freezerFound frost buildup on left side of freezer, freezer packed with product, looks like the door may have been held open allowing air in. Checked door gasket for proper seal, gasket looks good and clean. Cleared frost and ice from freezer, advised to make sure door closing properly, and the be mindful of products placed around freezer drawers that may contact gaskets. Dispense also noisy and water dispense slow, unit needs water valve. ; ordrng 1 WPW10312696 (water inlet valve)"

Near Sylvania Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

MICROWAVE AMANA AMV2307PFS "Cc unit not powering on or startingCustomer does not have pop available at the moment, the person here is a house sitter. Advised that the customer send pop to service@fredsappliance.comFound unit unplugged, control panel already loose, top circuit guarding removed.Plugged unit in, unit powers on, ran heat test, unit operates as designed, could not duplicate any no power/operational issue at this time. Reassembled unit before leaving."

Near Crescent Dr, Euclid, OH 44117
Jason N.

Jason N.

WASHER MAYTAG MVWB725BW0 "Cc customer was washing large rug when it was spinning the machine started banging.Ran diagnostics, no codes stored. Ran diagnostic cycle, all functions passed. Checked basket suspension, springs feel good. Ran manual spin test, spin speed good. Machine is functioning normally. Advised customer to refrain from washing large single items may ball up to one side of basket. Op test good."

Near Royal Oak Blvd, Richmond Heights, OH 44143
Jason N.

Jason N.

RANGE WHIRLPOOL WFE505W0HZ0 "Installed infinite switch, tested cooktop operation. Op test good."

Near Roselawn Rd, Mayfield Heights, OH 44124
Jason N.

Jason N.

RANGE WHIRLPOOL WGG555SOBS01 "Cc ovens not workingCustomr said both lower and upper ovens not lighting, both just stoppedUpper amp draw on bake ignitor @ 2.6a, lower bake ignitor @ 2.6a. Both ignitors are weak. Replaced both bake ignitors using truck stock. Ran bake test on both upper and lower ovens to 300 degrees. Op test good.; used 2 12400035 (IGNITER) from stock"

Near Lafayette Dr, University Heights, OH 44118
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc unit still building frost in freezer Found frost in freezer section, top of cavity near door. On inspection, Noticed center door hinge pushed into outer liner, liner bowed in. Called WP techline, to advise customer to call WP consumer for further steps on replacing unit."

Near Neff Rd, Cleveland, OH 44119
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Installed optical controls. Ran diagnostics test 15, ice bin now showing empty. Op test good."

Near E Legend Ct, Highland Heights, OH 44143
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHW0 "Cc unit coming on by itselfCustomer turned breaker back on, ran diagnostics, no codes stored, all functions normal. Watched unit for 20 min, unit idle. Unit is plugged into GFCI outlet under sink, WP does not recommend these outlets for their unit. Stated nothing else in unit would cause this, everything has been replaced, nothing else can be done for unit. Advised customer to contact electrician for possible outlet change to standard outlet, or WP consumer."

Near Iroquois Ave, Mayfield Heights, OH 44124
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Installed freezer door light switch. illumination returned. Op test good.

Near Glynn Rd, East Cleveland, OH 44112
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFIV29PCMS02 Installed freezer light module. Illumination returned to all lights. Op test good.

Near Harcourt Dr, Cleveland Heights, OH 44106