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Jason N.


Local Reviews
for Jason

Fred's Appliance Service Rated 4.8 out of 5 stars based on 180 customer reviews

Map of Shaker Heights, OH

Great Service




Review of Fred's Appliance Service

Very prompt and efficient service.


Map of Mentor, OH

Excellent




Review of Fred's Appliance Service


Map of Chardon, OH

Excellent service! Professional company confirming appointment and gives short window time so you don’t have to wait all day. Gives notice second time




Review of Fred's Appliance Service


Map of Perry, OH

Don




Review of Fred's Appliance Service

Jason was prompt, knowledgeable and helpful.


Map of Cleveland Heights, OH

service was very good and tech on time




Review of Fred's Appliance Service

i was very happy with the service


Map of Chesterland, OH

Great




Review of Fred's Appliance Service

Jason was very nice!


Map of Mentor, OH

Good




Review of Fred's Appliance Service


Map of Mentor-on-the-Lake, OH

Mrs




Review of Fred's Appliance Service


Map of Painesville, OH

Fridge lighting repair




Review of Fred's Appliance Service

The issue at hand was a faulty termination whereby condensation had compromised the connection between the wiring and the lower light fixture is n my fridge. The tech was quick to diagnose this simple issue at hand and remediation took less than 30 minutes. My only issue pertains to the cost. The trip out cost me $100, and I know the two wires that had to be reterminated cost no more than a combined $5. So, to complete the task and seal with silicone (also less than $5) should not have totaled $209. Despite the cost, I find Fred’s appliance reliable and capable and would recommend them.


Response from Fred's Appliance Service:

Hi David, Thank you for submitting your review! We are so happy to hear that your technician was able to offer such great service. We quote our repairs using a national flat rate labor guide. This means that regardless of the time it takes, we charge the same amount. We don't think it would be right to charge extra for a new technician that takes some extra time. We are glad that your technician was able to get your refrigerator up and running again! Have a great weekend! The Fred's Team


Map of Mentor, OH

James




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


quick follow up and solution




Review of Fred's Appliance Service

knowledgeable and efficient


Becky




Review of Fred's Appliance Service

Jason N. was very professional and helpful.


Very good




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Quick and professional.




Review of Fred's Appliance Service

Jason showed up on time and was done quickly..


Great Service




Review of Fred's Appliance Service

He was on time, and very friendly. I would recommend them to anyone.


Great




Review of Fred's Appliance Service

Knowledgeable, Courteous, Professional


Great service




Review of Fred's Appliance Service

Jason is a very nice serviceman, would definitely recommend him.


Good service




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service

Thorough and timely.


Helpful, Knowledgeable, Courteous service




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

It was great he was on time he did his job it was outstanding thank you


Quick and professional




Review of Fred's Appliance Service


Customer




Review of Fred's Appliance Service


Great service by a knowledgeable tech




Review of Fred's Appliance Service

Jason was very thorough at explaining the issue. He was efficient with the repairs as well!


very polite




Review of Fred's Appliance Service

Very efficient at doing the repair


Sandy




Review of Fred's Appliance Service


Dishwasher




Review of Fred's Appliance Service

Service was on time, service man was polite and professional


Good




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service

Was in and out quickly. Very polite and issue was resolved


Great service. Excellent. Went above and beyond




Review of Fred's Appliance Service

Excellent service. Service went above and beyond


Dryer Issues




Review of Fred's Appliance Service

As with every experience I have had with Fred’s Appliance, it was super! Thank you Jason!


JAD




Review of Fred's Appliance Service

I can always count on Fred


Great service




Review of Fred's Appliance Service

Jason: friendly, professional, knowledgeable


Review title




Review of Fred's Appliance Service


Awesome service!




Review of Fred's Appliance Service

They had the replacement part on the truck and the repairman had it fixed in minutes.


Shandi




Review of Fred's Appliance Service

Good service


Fred's is awesome




Review of Fred's Appliance Service

Jason is awesome


KB




Review of Fred's Appliance Service


Michele




Review of Fred's Appliance Service

Jason was excellent!! He was polite, friendly, and very knowledgeable.


Z




Review of Fred's Appliance Service

.


Awesome repairman




Review of Fred's Appliance Service

After an online stove purchase arrived with a bad burner, the manufacturer sent out Fred's to make repairs. Repairman was clean, focused and replaced the burner quickly. He even took a few minutes to explain how the new oven worked since the controls were different from my last one. Fred's kept me well informed about when parts and service would be provided.


Kim




Review of Fred's Appliance Service


Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSSS42QMW01

Near Camberly Dr, Lyndhurst, OH 44124
Jason N.

Jason N.

COOK TOP WHIRLPOOL KGCP462KSS0 "Cc unit center burner not workingCustomer moved in 2 weeks ago, said he can’t get the center burner to lightRan ignition test, ignitor glows and gas valves opened. Op test good. Customer did not realize center burner was grill using glow bar. He thought it was a spark type."

Near Wixford Ln, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 "Cc unit not coolingChecked temps in freezer, reading 32. Ff reading 42. Pulled evap cover, found ice ball on cap tube. Unit has refrigerant leak, needs sealed system repair. ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"

Near Amhearst Cir, Beachwood, OH 44122
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW3 "Cc unit went off balance, fell off blocks then wouldn’t spin Checked under unit, found belt pulley nut had fallen off, evidence of it being loose beforehand. Applied loctite and reattached. Ran auto test and calibration. Op test good."

Near Beaconwood Ave, South Euclid, OH 44121
Jason N.

Jason N.

DRYER WHIRLPOOL WED8300SW1 "Cc unit codes f01 and f22, then stoped working. Ran diagnostics, confirmed f01 for primary control failure and f22 for thermistor exhaust open. Unit does not start cycle. Unit needs control board. Customer not repairing at this time, estimate only."

Near Van Aken Blvd, Shaker Heights, OH 44120
Jason N.

Jason N.

RANGE WHIRLPOOL WFG505M0BS3 Cc unit control meltedConfirmed front face of control/timer melted. Unit needs timer control. Customer called wp and said he was able to receive a full auth for repair. Ordering control.; ordrng 1 W11126814 (cntrl-elec)

Near Miramar Blvd, South Euclid, OH 44121
Jason N.

Jason N.

RANGE FRIGIDAIRE FGF337BCE "Cc unit codes f1 when using oven Ran bake test to 400 degrees, let cycle several times, can hear bake relay arcing. Oven temps also not reading correctly based on set point. Oven reading dropping to 350 degrees without control reactivating to reheat. Unit needs control and temp probe. Customer paid service, said he will call office later today to pay balance for repair. Tentative schedule for 11-14 ; ordrng 1 316217008 (TEMP PROBE 2119) and 1 5304518661 (CLOCK7289), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodmere Dr, Cleveland Heights, OH 44106
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT720PADM2 "Cc unit not drying dishesRan diagnostics, found codes f7e1 for no heat, f9e1 for diverted can’t find position. Ran diagnostics test to end, hater did not activate. Checked heater resistance, heater element open. Unit needs heater element.; ordrng 1 W10518394 (heater4342), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stratford Rd, Cleveland Heights, OH 44118
Jason N.

Jason N.

REFRIGERATOR MAYTAG MBL2256KES3 Cc unit door not closingConfirmed ff door not closing due to bottom of liner contacting bottom on cavity. Installed Customer supplied a lower hinge receiver. Adjusted upper hinge. Door close is good. Op test good.

Near Granada Blvd, Warrensville Heights, OH 44128
Jason N.

Jason N.

DRYER WHIRLPOOL WGD4815EW2 "Cc unit not dryingCustomer stated she used it once and now it’s not heatingChecked gas in, good gas pressure to valve. Checked voltage to ignitor and coils. Good voltage at 122v. Unit needs gas coils.; ordrng 1 WPW10328463 (coil-valve)"

Near James Ave, Maple Heights, OH 44137
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc dispense dripping occasionallyChecked hinge connector, checked connections on back on unit. Found copper line coming up from floor with a kink in it, straightened out. Replaced water valve with customer supplied. Ran dispense test, watched dispense for 5 min, no drips present. Op test good."

Near Pheasant Ct, Solon, OH 44139
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE334DWH0 "Cc unit shutting down after starting cycleRan diagnostics found code 8-4 for drain motor electrical problem. Ran diagnostics cycle. Code 8-4 at end unit did not drain completely. Drain cycles intermittent. Checked resistance on drain motor, good at 93 ohms on all pins. Unit needs control. Customer not repairing at this time, estimate only."

Near Cableknoll Ln, Moreland Hills, OH 44022
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5JHEXTQ00 Installed switch bracket and lever spring clip. Dispense test good.

Near Marshview Ln, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Cc unit multiple problems Customer showed popCustomer stated freezer has ice, found only normal condensation glaze on shelf surfaces, advised her that’s normal. She said there is a gap on refrigerator side. Found small gap on center mullion, filled in with silicone, she said she can still see it. She said there are scratches on shelves. She showed me light scratches on bottom on ff door shelves, advised customer that is cosmetic. She when she dispenses ice with it come out too fast and goes out of her cup. Tested dispense, normal dispense.

Near Marilyn Ln, Eastlake, OH 44095
Jason N.

Jason N.

RANGE MAYTAG MGR8700DS3 "Cc unit oven temp not accurateRan bake test to 300 degrees, let cycle, read temps in oven, reading 270. Calibrated oven +30 degrees. Reran bake test, reading 305 degrees, op test good."

Near Chardon Rd, Kirtland, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Cc freezer not cold enoughTemps in freezer reading 30 degrees. Pulled evap cover, found evap with only first coil frosted. Unit has refrigerant leak. Quoted sealed system repair. Customer not repairing at this time, estimate only."

Near Sunview Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc unit not coolingCustomer stated Ice cream will not freeze and there’s constant water in ff unit. Checked temps, freezer reading 7 degrees, ff at 50. Found corrosion on ff evap and only partial frost pattern on freezer evap. Tapped system, low side in a 10 in/hg vacuum. Unit has a sealed system leak. Will need sealed system repair. Customer calling wp. Estimate only at this time. Collected service. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Dines Rd, Novelty, OH 44072
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4816FW2 "Installed control board, ran auto test and calibration. Op test good."

Near Berkshire Dr, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KUDF204ESB00 Installed UI display and wire harness. Turned cooling on. Advised customer to allow 24 hrs for temps to return to desired.

Near Hemlock Point Rd, Chagrin Falls, OH 44022
Jason N.

Jason N.

REFRIGERATOR GE GSH25JSXNSS "Cc unit not coolingCustomer stated freezer went then ff section. Confirmed temps in both compartments 55 degrees. Compressor running, drawing .25 a. Used bullet piercing valve. Low side at 22 in/hg vacuum., unit has sealed system leak. Customer calling home warranty.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Newell Creek Dr, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Cc unit not cooling Customer does not want any repair, only wants diagnosis. Checked temps in ff, reading 61, checked temps in freezer, reading 5. Ran diagnostics on thermistors, all passed. Ran ff evap fan test, fan did not turn on. Found ff evap and cover frosted over. Ran main control version test 128 from service pointer W11329116C , version same back 5.0.0. Should be 7.0.0 or higher. Called wp techline, Adrian, said main control and evap cover needs replaced.

Near Richmond Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc ice clumping in ice container. Checked ice door and gaskets, all checked good. Customer wanted ice maker replaced even though I told him it was not the issue. Replaced ice maker using customer supplied. Advised customer if not using ice regularly that ice will clump in bin. Advised to empty ice maker approx every 2 weeks to prevent. Op test good."

Near E 65th St, Cleveland, OH 44103
Jason N.

Jason N.

WASHER WHIRLPOOL WFW92HEFW0 "Cleared drain pump, basket full of debris. Ran auto cycle, unit functions normal. Advised customer to run a clean washer cycle to clear system."

Near Yeshiva Ln, Wickliffe, OH 44092
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc unit clumping in binCustomer stays ice clumping in bin and then leaking from dispenser.Checked ice door gasket and operation. Checked ice container seal. All checked good. Asked customer if she uses ice regularly, she says she does not. Advised her that ice clumping will occur. Advised her to empty ice container approx every 2 weeks to avoid. Customer also says the trim on her selves is peeling off. Advised her that is cosmetic and will not be covered under warranty."

Near Haselton Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

WASHER WHIRLPOOL LA6800XTW0 Installed tub pads. Ran spin and drain cycle. Op test good.

Near S Green Rd, South Euclid, OH 44121
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9500TW03 Installed door hinge. Door op test good.

Near Davidson Dr, Highland Heights, OH 44143
Jason N.

Jason N.

DISHWASHER MAYTAG MDB6650AWW "Installed wash pump and seal kit. Ran wash cycle for 10 min, checked for leaks. No leaks present. Canceled drain, checked for leaks. Op test good."

Near Pebblebrook Dr, Willoughby Hills, OH 44094
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ0 "Cc thinks unit is leaking from underneath. Ran wash cycle, checked all connections underneath. No leaks present. Ran several more tests, no leaks from unit, unable to duplicate leak/floor situation. Advised customer to call Wp consumer."

Near Royalview Dr, Willowick, OH 44095
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW3 "Installed control board and console. Ran auto test and calibration, op test good"

Near Old State Rd, Chardon, OH 44024
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5090GW "Cc unit locked and won’t accept commandsPlugged in unit, found unit stuck in drain mode. Ran diagnostics, found code f24 for overflow condition. Could not clear drain mode. Could not access unit to check pressure sensor as was installed in small closet space in RV. Unit would need to be made accessible for service. Pre Id pressure sensor and control before next service. Called customer, advised about parts ordering and making unit accessible, he will call when he gets unit out and when parts arrive to reschedule.; ordrng 1 W11044866 (switch-wl) and 1 W11133874 (timer)"

Near Main St, Perry, OH 44081
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc unit didn’t make ice Customer stated he plugged it in, and waited 24 hrs and no ice was made yet. Ran diagnostics, step 44 and 45 and 47. Ice maker harvest step good. Water fill test good. Thermistor read warmer than temp. There was ice in tray ready for harvest. Replaced ice maker using customer supplied part. Advised customer unit may not have reached low enough temps to produce ice just yet."

Near Main St, Perry, OH 44081
Jason N.

Jason N.

WASHER MAYTAG MVWC300VW1 "Cc unit will not hold waterCustomer kept stating that she thinks the washer is done, found drain hose lying on the ground going into drain hole in floor. Asked customer if that was always the case, she said no, but she thinks the washer is done. Advised her this will siphon out water from the tub. Corrected drain hose position, tied up to side pipes on wall. Ran wash test. Tub filled to selected medium level, and then started agitate cycle. Ran drain and spin, unit operation normal. Op test good."

Near Haverhill Rd, Cleveland, OH 44112
Jason N.

Jason N.

RANGE GE JBP80K0F1CC "Installed broil element , ran broil test. Op test good."

Near Dugans Landing, Perry, OH 44081
Jason N.

Jason N.

DRYER KENMORE 110.6120201 "Cc unit not heatingChecked all thermals, all checked good, checked element, checked good. Checked power in to unit, good at 242v. Tested timer contacts, found A contact open. Unit needs dryer timer. Customer not repairing at this time. Estimate only."

Near Lakeview Ln, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER MAYTAG MHW5630HC0 Installed bellow seal. Ran wash test. No leaks. Op test good.

Near Deer Run, Solon, OH 44139
Jason N.

Jason N.

RANGE MAYTAG MGS8800FZ0 "Cc not workingRan entitlement for purchase date, showing date of 9/13/18. Left instructions on lbc for customer to send pop over to service@fredsappliance.comMaids cannot give me accurate run down of complaint. Ran bake test, broil test and cooktop test. All igniters function normal. Retested all operation multiple times. All igniters working normally for bake and broil. Ran bake test to 350 degrees, let cycle. Checked temps, reading 325 degrees. Set calibration to +25 degrees. Let cycle. Temps reading 355 degrees. Op test good. Unit Is functioning as designed."

Near Gates Landing Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR ELECTROLUX EI32AF80QSC "Cc unit freezer section not as cold as it should beCustomer stated power outage this past weekend, out for 24 hrs, since then the freezer is not as cold as it was and not making much ice. Found power failure alarm still active in unit. Canceled. Found freezer temp set point at 10 degrees. Asked customer if they always keep it this high, she said no usually around 2-3. Read temps in compartment, average 20-25 degrees. Advised customer that 10 degrees will usually be too warm for freezer operation. Set to 0, advised customer to allow 24 hrs for temps to regulate.

Near River Rd, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed damper assembly and gasket. Ran test 3, damper operation good."

Near Old Willoughby Dr, Willoughby, OH 44094
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 Installed gearcase and washplate. Ran auto test and calibration. Op test good.

Near Inland Shores Dr, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Installed Rh ff door and nameplate. Op test good.

Near White Oak Rd, Kirtland, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5JHEXTQ00 "Cc unit not dispensing waterConfirmed no water dispense, lever not hitting micro switch. Found holder bracket broken where switch mounts. Water lever also sagging, lever retainer bent and weak. Unit needs bracket and lever retainer. ; ordrng 1 WP2180226 (bracket) and 1 WP2194719 (clip665), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Marshview Ln, Mentor, OH 44060
Jason N.

Jason N.

WASHER WHIRLPOOL NTW4516FW3 "Ran diagnostics, no codes stored. Ran auto test, all functions passed. Installed control board and lid latch. Reran auto test and calibration. Op test good."

Near Arrowhead Ave, Cleveland, OH 44119
Jason N.

Jason N.

MICROWAVE WHIRLPOOL WMH53520CS6 "Cc unit light staying on and so times does not operateFound unit door switch stuck closed. Unit needs door switches. Used door switches from obsolete truck stock(w10450407). Tested unit op, op test good.Customer paid for both jobs on this pvr"

Near Washington Blvd, Cleveland Heights, OH 44118
Jason N.

Jason N.

WASHER WHIRLPOOL WTW57ESVW0 "Cc unit not fillingCustomer states no matter what cycle she selects on dial, it also goes into a drain and spin. Found unit agitating on all selections. Checked contacts for wash cycles to load sense relay. All checked good, unit will need load sense relay.Customers not repairing at this time. Estimate only"

Near Meadowbrook Blvd, University Heights, OH 44118
Jason N.

Jason N.

DRYER WHIRLPOOL WED4815EW1 "Cc unit making a whistling or squealing noise and door is hard to closeConfirmed light squeal from rear of unit. Found hi limit thermostat squealing when powered up for element turn on. Replaced using truck stock. Retested, no abnormal sounds present. Squeezed door catch slightly to allow easier closing and opened in unit door. Op test good.; used 1 279816 (CUTOFF) from stock"

Near Woodiebrook Rd, Chardon, OH 44024
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8040DW4 "Cc unit not powering on or not startingRan diagnostics, found codes f6e2 for acu to UI comm fault, and f6e3 for UI to acu comm fault. Replaced console and control board with customer supplied parts. Ran auto test and calibration. Op test good."

Near Carmichael Dr, Chesterland, OH 44026
Jason N.

Jason N.

FREEZER GIBSON GFU21M4GW0 "Cc unit not cooling as well Found freezer with one shelf with ice buildup, unit had a refrigerant leak. Found multiple joints on evap shelves with heavy corrosion. Compressor joints all corroded as well. Unit would need compressor and extensive sealed system repairs. Advised customer repairs would not be in his best interest. He agreed after quote. Estimate only."

Near Gwendolyn Farms Dr, Chardon, OH 44024
Jason N.

Jason N.

DISHWASHER MAYTAG MDB6650AWW "Cc unit leaking from underneathRan wash cycle, watched fill and wash. Found leak coming from wash pump seal. Wash pump seal 902882, nla. Advised customer warranty company or Fred’s will contact them within 3-5 business days."

Near Pebblebrook Dr, Willoughby Hills, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Cc unit frosting in freezerCustom stated it’s fine now, confirmed no frost in freezer, good seal. Possible she left door open too long, or had product on the way. Customer also wanted information on how unit works and settings. Advised her on temps and operation functions. Unit operation normal."

Near N Sedgewick Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed listed UI control. Set vertical mullion heater status to 100% on. Calibrated measured fill to 1c(8oz). Tested measured fill, op test good."

Near Shannon Rd, Cleveland Heights, OH 44118