Image

Jason N.


Local Reviews
for Jason

Rated 4.7 out of 5 stars based on 53 customer reviews

Map of Wickliffe, OH

Great service as usual.




Found that there was no problem. Added to my knowledge of the refrigerator and parts.


Map of Highland Heights, OH

Showed up on time, fixed right the first time




Excellent service, appointment booked the next day (scheduled over the weekend). Really like the communication Fred's provides along with a picture of the technician that will be arriving. Jason (Tech) explained the problem and what needed to be done along with pricing. Fixed the dryer and left everything clean. Couldn't ask for better service. Fred's is my go to business for appliance repairs.


Map of Mayfield Heights, OH

Fast/Great Service




Fred’s came out quickly ordered the parts needed and was back to install them just as quick!


Map of Mentor, OH

Good service, Readily availabe. Little wait time





Map of Jefferson, OH

Mrsidley




Great job working just fine


Map of Painesville, OH

Great Service





Map of Chesterland, OH

Great service!





Map of Lyndhurst, OH

very professional




addressed our concerns.


Map of Cleveland, OH

Linda




Great service


Map of Cleveland, OH

Review




Quick and thorough.


Great




Price doesn’t apply because it was a warranty but technician was fast friendly and calm which was appreciated by someone who has a puppy and two toddlers


five stars




Thanks for following up on the email that you sent. Because of weather and other events, I could not respond to the email.


rodent chewed wires and water tube. no water from dispencer.




Repair man checked everything and replaced water tube.


No Repair Possible.




When I first submitted a request for service I wrote there was no model number sticker. When I was called to confirm an appointment I was asked again for the model number to which I explained there was not one to be found. The response was that it didn't matter. When the serviceman arrived on time and could not find the model number he told me that was all he could do and charged me $102.55 for the short and futile period he was there. He did state that the office should have explained that without the model number they could not service my refrigerator/freezer. So I guess I paid the cost so maybe the next person with my situation will be saved the expense! Not very professional.


Response from Fred's Appliance Service:

Hi John! Thanks so much for dropping our team a line. It was great talking with you this morning, and we're very happy we were able to come up with a solution for this issue. We're sorry for the troubles initially. Thanks again! -The Fred's Team


Great service!




Jason is terrific!


Great service!!!





Jason service




Very satisfied with the 2nd visit. Should have seen problems the 1st visit.


Response from Fred's Appliance Service:

Hello Denise! Thanks so much for dropping us a line. We're sorry your appliance defeated us on the 1st visit. Sometimes they even get the best of us! We're glad we got you the second time around. Thanks again, and have an awesome week! -The Fred's Team


Denise




service was prompt and great


great service




our washing machine was diagnosed quickly & correctly


consciencious , throrough




was very thorough and consiencious


Prompt. Great technician





Waasher





Great swrvoce





Joanne





no problem




No problem found by Jason except he found debris in filter and suggested we clean off items more thoroughly. Dishes were much cleaner after running the next load. Wish he had shown us how to check the filter and clean it if necessary.


Response from Fred's Appliance Service:

Hi Claude, We appreciate you sharing your review with us! Unfortunately, there are lots of things that can prevent dishes from getting clean and can be difficult to troubleshoot over the phone. We are happy that Jason was able to assist with the debris in the filter and that the machine is now working properly. Let us know if you have any questions on his suggestions on how to prevent this in the future! Have a great week! The Fred's Team


Brian





Great Service




Jason was professional and efficient.


Very exceptional service call




Very professional with quality of workmanship being outstanding


Great




Excellent service The tech was great Fixed the problem Right away very happy With your company Thanks


Jason healed our cook top!





Great job! Quick and excellent job.





service




Jason was good. Whirlpool stinks. A less than three year refrigerator with a factory defective part was not covered at all. Had to get a new refrigerator. Not happy with whirlpool.


Robert





Freezer repair




Hopefully this will get fixed as Fred’s appliance is here once a year


Deborah




The best service of any company with whom I’ve worked! All the employees, from the schedulers to the repair people, are both professional and very personable - a rare combination today. I was amazed that your company understood that the problem with my appliance is a design flaw, not my fault, and that you determined on your own not to charge me. I thought I’d have to argue about this but I didn’t even have to present my side - it as already acknowledged by your company. The scheduling feature you offer, of setting a reasonable amount of time in which the repair person is to arrive and then providing a site on which I can follow the repair person’s progress, is excellent! I even received a call telling me that the repair person had just left their last appointment and was on their way. That is so thoughtful, so convenient, and (sadly) so unusual in today’s marketplace. You are truly in the 21st century and I love working with you!!!


Great Service





great service





Susan




The service man was very good.


Excellent





service technician




He was prompt with his appointment and definitely knows what he's doing.


Refrigerator is not operational after service.




Still searching for a repair.


Response from Fred's Appliance Service:

Hello William, Thank you for sharing your review, we are sorry to hear that your refrigerator is not working! We will be happy to send a technician out at no charge to take another look. Someone from our office will be calling you shortly to schedule an appointment. Thank you! The Fred's Team


Fast, Fine Work




The guys showed up in less than an hour. Needing hot water fir the lyrme to unstop the disposal, they also discovered an unrelated issue. Thr e/pilot on our water heater for some reason had done an emergency shutoff. Fixed that and got the kitchen drains freed up. Reasonable price. Fantastic service.


great service




Sent from an extended warranty service. I am very happy with the follow up appointment options and will use them for service on other appliances I have. I can't rate the pricing for service since I was under warranty


great service





Mrs. Kevin




Jason was prompt, very nice, polite, and seemed quite competent


Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT920SADE2 "Installed listed sump assembly. Ran wash test, checked for leaks. Op test good"

Near S Ridge Rd E, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED2FHEXMQ00 "Cc unit not coolingFound temps in freezer and ff at room temperature. Compressor not running, no frost pattern. Tested start device, start device open. Replaced using truck stock. Compressor running, frost pattern returning. Advised customer to wait 24-48 hours for unit to fully return to normal temps.; used 1 8201786 (STARTER) from stock"

Near Granger Ave, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT519SZDH00 "Cc freezer not staying coolChecked temps in freezer, read 15 degrees, read temp in ff, read 45 degrees. Pulled evap cover off, found uv dye on evap and ice ball on cap tube joint. Unit has leak. unit needs sealed system. Customer not repairing at this time. Estimate only."

Near Nantucket Cir, Painesville, OH 44077
Jason N.

Jason N.

RANGE WHIRLPOOL WFG540H0ES "Cc door oven top coming apart and burner knob brokeTop vent trim piece cracked, unit needs vent trim and handle. Unit also needs burner knob; ordrng 1 W10294855 (trim-vent) and 1 W10766544 (knob) and 2 WPW10317886 (screw)s and 1 WPW10618239 (hndle-door)"

Near W 37th St, Ashtabula, OH 44004
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc unit powers off, no lights and does not coolCustomer unplugs unit and can get it come back onUnit running upon arrival. Based on prior experience with these units, symptoms described points to deli board needing replaced.; ordrng 1 WPW10769076 (cntrl-elec)"

Near Lake Rd, Conneaut, OH 44030
Jason N.

Jason N.

WASHER ESTATE TAWB600JQ0 "Cc unit does not spin or drainRan test cycle on unit, spin cycle does not work. Bypass lid switch, unit drains and spins. Unit needs lid switch.; ordrng 1 3949247V (switch-plg), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lakeside Dr, North Madison, OH 44057
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Installed listed control board. Tested hood light selection button, function is normal. Tested unit for heat, op test good."

Near Euclid Ave, Willoughby, OH 44094
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Cc unit not turning or heatingCustomer showed popFound unit door switch non functioning, drum light on all the time.Switch arm broken off, replaced using truck stock. Op test good; used 1 WP3406107 (SWITCH) from stock"

Near Williamsfield, OH 44093
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW0 "Cc unit not spinning out, wet clothesFound unit stuck in sense, canceled, ran auto test. Unit powered off after agitate, did not shift to spin. Ran manual spin, unit very noisy. Evidence of oil and water leaking through gearcase. Unit needs gearcase. ; ordrng 1 W10528947 (drive hub kit) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"

Near Gar Hwy, Montville, OH 44064
Jason N.

Jason N.

WALL OVEN WHIRLPOOL GSC309PVS02 "Cc unit made noise during self clean. Customer described as high pitched whiring.Ran test bake at 350 using convection feature. Let unit cycle for 15 min. Increased temp to 475 and let cycle for 10 min. Ran convect broil at 500. No abnormal sounds from unit at this time, op test good."

Near Snyder Rd, Chagrin Falls, OH 44022
Jason N.

Jason N.

DRYER MAYTAG MGDC215EW1 "Cc unit making load noise when running and handle looseRemoved front panel, found hard plastic debris stuck in felt ring, drum rolling over it. Removed and tested, op test good. Found handle loose on top, plastic clip broke off inside. Dissembled door, repaired handle with adhesive."

Near Hathaway Ln, Warrensville Heights, OH 44122
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL MSD2352KEW "Cc changing water filter thinks she broke somethingChecked filter head and housing, no physical damage, no filter installed.Tried installing new filter provided by customer, would not fit. Reinstalled old filter and tested dispense, op test good. Showed customer how to reset filter light. Advised customer to use Oem style filters instead of aftermarket."

Near Ridge Rd, Wickliffe, OH 44092
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ01 "Cc frost in freezer and ff not coolingChecked temps in ff, read 45 degrees, checked damper operation in diagnostics, opened and closed. Freezer has evidence of condensation in cavity, now frozen. Evap fan running normally, freezer temps at 7 degrees. Checked thermistors in diagnostic mode, all passed. Condensor coils caked with dust. Cleared dust off coils, advised customer to wait at least 24 hr. For unit to regulate temps."

Near Kirtland Rd, Willoughby, OH 44094
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit does startFound unit stuck in drain mode, reset.Ran auto test and calibration, op test good."

Near Painesville Ravenna Rd, Painesville, OH 44077
Jason N.

Jason N.

WASHER MAYTAG MVWC360AW0 "Cc unit makes loud noise in spinRan auto test, agitation noisy, loud bearing noise when spinning. Unit needs gearcase; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase) and 1 WPW10553968 (washplate)"

Near Manor Gate Way, Mentor, OH 44060
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW0 "Cc unit not agitatingFound washplate loose, splines stripped. Unit needs washplate. Driveshaft splines also rounded off, needs gearcase as well.; ordrng 1 W10752187 (screw) and 1 W10775188 (washplate) and 1 W10811956 (drum assy)"

Near Mechanicsville Rd, Rome, OH 44085
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4950XW3 "Cc unit does not spinRan auto test, shifter not engaging. Canceled cycle and drained. Found oil underneath on belt shield. Unit needs gearcase and actuator. Wash plate loose as well, ordering washplate.; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10215115 (washplate)"

Near Charles St, Willowick, OH 44095
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSBS25IVBL00 "Cc unit turns on and offConfirmed condensor fan turning off and back on, checked for loose connections. Checked power in to inverter, stable at 123v, checked power out to condensor fan, good at 123v, voltage out is lost when condensor fan turns off. Unit needs inverter board. Compressor staying running, compressor portion of board is still functioning. Please order inverter board; ordrng 1 WPW10154805 (invrtr-box22499) and 1 WPW10199223 (roller-cab2958), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hermitage Rd, Chardon, OH 44024
Jason N.

Jason N.

RANGE WHIRLPOOL WFG505MOBS3 Installed listed outer glass. Op test good.

Near Brookline Rd, South Euclid, OH 44121
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc freezer door issuesFound top plastic trim out of place and foam seepage from underneath. Center plastic inner housing also misaligned, can see styrofoam underneath. Ice container hard to remove and put back in. Customer wants new door.; ordrng 1 LW11037733 (DOOR)"

Near Pear Tree Ln, Mentor, OH 44060
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Cc hood light intermittent, now stays on all the timeCustomer stated hood light does not turn off even when pressing light button on panel. Said he replaced light bulb recently and now it doesn’t shut off.Checked light socket and wiring for pinched, shorted wiring. None found. ACU sending power to light all the time. Unit needs control board.; ordrng 1 W10892389 (cntrl-elec)"

Near Euclid Ave, Willoughby, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL MVWC555DW1 Installed listed gearcase and drive parts. Ran auto test and calibration. Op test good.

Near Claythorne Rd, Shaker Heights, OH 44122
Jason N.

Jason N.

DRYER MAYTAG MGDX500XW0 "Cc unit squeals when runningFound belt pulley squealing, and stiff. Replaced using truck stock. Op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Eastlawn Dr, Highland Heights, OH 44143
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8500DC2 "Cc unit does not drain.Ran manual drain test, pump only hums. Unit needs drain pumpReplaced using truck stock. Ran manual drain test. Op test good.; used 1 W10876600 (PUMP-WATER) from stock"

Near Painesville Warren Rd, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT3L9SZW00 "Cc water leaking in freezer, ice buildupFound drain pan clogged, water leaking back in freezer. Cleared ice from freezer, pulled evap cover, cleared ice from drain pan, checked drain hole for drainage, good. Reassembled."

Near Campbell Dr, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFF507ESS01 Installed listed control boards. Op test good.

Near Orange Lake Drive, Cleveland, OH 44128
Jason N.

Jason N.

RANGE WHIRLPOOL WFE540H0ES1 "Installed listed terminal block and wiring. Installed customer supplied power cord and strain relief. Ran burned test all on burners, and bake test to 350 degrees. Op test good."

Near Parker Dr, Mayfield Heights, OH 44124
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed listed ice auger motor, tested ice dispense, op test good. Could not install listed door light switch, light switch housing surrounded by too much liner sealant, do not want to damage Inner liner."

Near Alberta Dr, Lyndhurst, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL WFW85HEFW1 "Cc unit leaking underneath and not drainingRan auto test, could detect leak, all functions passed, no codes presentPulled unit front, inspected under unit, no evidence of water. Pulled drain pump basket, minimal debris. Reassembled, ran auto test, noticed small leak from bellow door gasket. Bottom door not sealing due to buildup of dry hair/lint on door. Removed and ran auto test, leak did not return. Op test good"

Near Berkeley Rd, Cleveland Heights, OH 44118
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WML75011HV2 "Cc unit does not heat, and light and fan buttons do not workConfirmed no heat on cycle and buttons not workingFound unit in demo mode. Removed demo mode status, tested unit for heat. Op test good. Fan and light buttons working. Showed customer how to navigate unit menu options as to not mistakenly turn on again."

Near S Belvoir Blvd, South Euclid, OH 44121
Jason N.

Jason N.

DRYER MAYTAG MEDB835DW4 "Installed listed motor blower parts. Ran dry test, good heat, good air flow. Op test good."

Near Inland Shores Dr, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104DSS0 Installed listed control and pump assembly. Ran wash test and drain. Op test good.

Near Prairie Grass Ln, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS325FDAW Installed listed light boards. Light has returned. Op test good

Near Pepperwood Ct, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SDZ0 "Installed listed control board. Ran wash cycle test. Wash motor did not turn on. Checked connections, good. Tested resistance to wash motor circuit, read 0 ohms, wash motor shorted. Unit needs sump assembly. Reordering control in case shorted motor may have damaged new control. Customer again will talk to family about next scheduled service date.; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10591570 (pump&motor)"

Near Williamsfield, OH 44093
Jason N.

Jason N.

DRYER WHIRLPOOL WED92HEFC0 "Cc check vent light on all the time, said it’s been doing this since he had it.Customer showed popRan diagnostics. Found codes f4e3 for airflow restriction, and f4e4 L2 line voltage error. Checked venting and airflow at vent outlet on house, all clear. Checked outlet thermistor resistance @ 100 degrees, good per techsheet 5.1k. Ohms. Unit needs control board.; ordrng 1 W10875487 (cntrl-elec)"

Near Paxton Rd, Eastlake, OH 44095
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Installed listed control board. Ran auto test and calibration. Op test good.Checked outlet voltage and polarity. Checked good 127 volts, and polarity correct."

Near OH-46, Jefferson, OH 44047
Jason N.

Jason N.

REFRIGERATOR AMANA ASI2575GRS00 "Cc unit not coolingFound unit temps ff at 60 degrees, freezer at 60."

Near Roanoke Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

RANGE WHIRLPOOL IBS350DS00 "Installed listed blower and thermostat. Ran test bake to 350 degrees, op test good."

Near Van Aken Blvd, Shaker Heights, OH 44122
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW2 Cc unit not filling with waterCustomer stated she doesn’t get enough water in unit. Only washing 2 items at a time typically on delicate setting. Advised customer that unit may not sense properly with a small load. Instructed customer to increase load size and use a deep water wash or bulky setting for more water.

Near S Woodland Rd, Shaker Heights, OH 44122
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFF507ESS01 Installed listed inlet valve. Tested dispense and checked for leaks. Op test good.

Near Lyndway Rd, Beachwood, OH 44122
Jason N.

Jason N.

RANGE WHIRLPOOL WFE505W0HZ1 Installed listed door parts. Op test good

Near Haverston Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

WASHER WHIRLPOOL WET4024HW0 "Cc unit does not start, then error code EL Verified EL code on startup on cycle. Ran diagnostics, manual lid lock test, lid lock does not engage correctly, 10 attempts made by control then EL code. Unit needs lid lock.; ordrng 1 W10869789 (latch)"

Near Walker Rd, Shaker Heights, OH 44122
Jason N.

Jason N.

DRYER MAYTAG MGDX655DW2 "Cc unit takes long to dry clothesChecke unit for heat and air flow. Low air flow cfm at vent outlet outside of house. Checked for restriction. Excessive lint buildup on damper door and inside of vent, advised customer venting needs cleaned."

Near Pettibone Rd, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Cc not making ice and top shelf of fridge freezing foodAdvised customer not to store items next to damper opening as this will freeze product. Ran manual test on icemaker, did not harvest. Unit needs icemaker, replaced using truck stock. Model serial do not match unit, advised customer to call Lowe’s and get straightened out. Unit model ggs30c6eyb03 serial hr24506147.; used 1 WPW10251076 (ICE MAKER ASSY) from stock"

Near Ravenna Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc lights go out in unitCustomer states that if he unplugged unit for awhile, they will come back on after power up, then go out again days later. Unit needs led controller board Customer said dispenser display goes out as well. Ordering power board as well.; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec)"

Near Orange Lake Drive, Cleveland, OH 44128
Jason N.

Jason N.

RANGE WHIRLPOOL WEE745HOFS2 "Cc unit does not power onMaintenance stated he can get it to come on sometimes if he power off at breaker.Checked power in to unit, found L2 black hot wire , wire nut across terminal block. Terminal block post was broken off. Wire nut and wiring burnt. snapped pics. Unit needs terminal block and main wire harness. Main wire harness shows nla in marcone.; ordrng 1 W11134659 (MAIN HARNESS) and 4 WP3400029 (nut)s and 1 WPW10245259 (block-term)"

Near Walker Rd, Shaker Heights, OH 44122
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB835DW0 "Installed listed drain pump, ran manual pump test. Op test good."

Near Traymore Blvd, Eastlake, OH 44095
Jason N.

Jason N.

DRYER GE DBXR463EG6WW "Cc unit not workingCustomer stated, started working again today, but when he tried running a second load yesterday, it would not start and only made a buzzing noiseChecked door switch, good, rotated drum, spins freely and easy. Ran cycle test for 15 min. Vibration in unit started at 15 min mark, ran for 10 more min. Vibration intermittent. Could not duplicate original compliant at this time."

Near Olde Farm Ln, Mentor, OH 44060
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7000DW3 "Cc unit does not drain completely after spinFound unit drain line run along floor into floor drain. Advised customer that drain line must be elevated above unit to prevent siphoning. Customer corrected drain line, ran auto test, unit does not advance beyond drain. Unit needs drain pump.Replaced using truck stock. Ran auto test and calibration, op test good.; used 1 W10876600 (PUMP-WATER) from stock"

Near Elevator Ave, Painesville, OH 44077
Jason N.

Jason N.

WASHER MAYTAG MVWB850YW0 "Cc unit is making noiseHand spun basket, bearing noise present, unit needs bearing kit.Customer not repairing at this time. Estimate only, customer payed service."

Near Lakeshore Blvd, Mentor, OH 44060