Service History 100 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Atwater, OH 44201

Brian M

Job Details: 09/07/2022

Cc unit was leaking and not running properly Found gearcase blowing oil and water all around bottom Will need gearcase and lower components as well as agitator ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10775188 (washplate) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ1

Near Cleveland, OH 44144

Marie V

Job Details: 09/07/2022

Cc that the glass broken when not in use. Replaced glass door. Op test ok

We serviced a

KITCHENAID COOKTOP GAS

Model KCGD500GSS00

Near Chesterland, OH 44026

Jason N

Job Details: 09/07/2022

"Cc unit burner valve brokeInstalled manifold using customer supplied part. Checked for gas leaks using fluid, no leaks. Tested all burner for operation. All tested good for flame. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS04

Near Gates Mills, OH 44040

Jason N

Job Details: 09/07/2022

"Cc unit not making ice Customer showed popFound ice maker stuck in mid cycle, will not index. Checked power to ice maker, good at 117v. Replaced ice maker using truck stock part. Ran manual ice maker harvest test. Ice maker indexed and filled with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near South Euclid, OH 44121

Jason N

Job Details: 09/07/2022

"Removed gearcase, found seal for gearcase not sealing. Installed gearcase. Ran auto test and calibration. Ran quick wash cycle, no leaks. Operation test good."

We serviced a

GE RANGE

Model JGBP85SEJ1SS

Near Mayfield Heights, OH 44124

Corina B

Job Details: 09/07/2022

CC that the oven does not heat. Confirmed. 2.8 amps for the igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVQ8

Near Mayfield Heights, OH 44124

Corina B

Job Details: 09/07/2022

"CC that the lower rack metal is broken off. Confirmed. Will need a new rack. Talked to BJ and the warranty company will not cover the part, due o it being cosmetic."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Strongsville, OH 44136

David R

Job Details: 09/07/2022

"Cc unit not making ice. Went into test mode. Icemaker error code reading E5, bad thermistor. Icemaker did cycle in test 57/59. Unplugged unit for 5 mins. Reset error codes. Called for water. Filled icemaker. Would suggest Icemaker being replaced. Customer wants to wait to see if it will kick back on by itself, if not, will give us a call and order icemaker. As of now, paid SVC, do not order parts. ; ordrng 1 W11483245 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X16DW04

Near Ravenna, OH 44266

Brian M

Job Details: 09/07/2022

Recovered refrigerant Installed compressor Ran 30 inch vac for 20 min Watched no change Recharged with 3.5 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near Euclid, OH 44117

Manny

Job Details: 09/07/2022

"Cc unit not lighting FR burner, asked tenant for pop he said he doesnt have any, he called property manager and hes on the way with pop, Found igniter sparking at the bottom removed and reinstalled igniter, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW02

Near Richmond Heights, OH 44143

Joe O

Job Details: 09/07/2022

"Cc: not cooling properlyFound temps in ff section at 65 degrees, freezer at 40 degrees. Found evap completely frosted over. Ohmed out heating circuit from control. No open circuits, no reading from element. Bi metal closed. No power to heating element. Needs element, control, and harness.Parts show out of stock. Office to rescheduleCustomer showed pop; ordrng 1 W11616409 (Harness) and 1 W11616408 (Defrost control) and 1 W11562215 (Element)"

We serviced a

MAYTAG DRYER

Model MDG2500BWW

Near Mentor, OH 44060

Corina B

Job Details: 09/07/2022

CC that the unit stops heating after 10 minutes. Confirmed. The igniter turns on and does not light. Replaced the gas coils from t/s. Ran dryer for several minutes heating. Opt test ok ; used 1 279834 (COIL) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW01

Near Broadview Heights, OH 44147

David R

Job Details: 09/07/2022

"Apartment maintenance moved unit to same complex different apartment. 1353 Seneca blvd. Replaced defrost board, harness. Good. Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Streetsboro, OH 44241

Brian M

Job Details: 09/07/2022

Cc unit shut off completely no lights or anything for 4 days then turned back on then it shut off again and turned back 2-3 days later Unit is running and functioning properly at this time But suspect issues with power supply/ main control board ; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID RANGE

Model KDRS407VSS04

Near Euclid, OH 44143

Jason N

Job Details: 09/07/2022

Installed main control. All functions tests passed. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS04

Near Maple Heights, OH 44137

Joe O

Job Details: 09/07/2022

Installed door cams. Tested. Op test ok

We serviced a

AMANA RANGE

Model ACR4303MFB4

Near Chardon, OH 44024

Joe O

Job Details: 09/07/2022

"Cc: not functioningFound unit will not bake, and cooktop not functioning. Pulled unit. Display powered on. Tested u it started to heat. Checked voltage, unit receiving proper power. Jiggled outlet, unit lost voltage. Need electrician. Customer showed pop; saved tckt"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Mentor, OH 44060

Corina B

Job Details: 09/07/2022

CC that the oven takes to long to heat and does not cook correctly. Turned oven on to 350* oven turned on after on spark. Wait 15 minutes after the buzzer checked the temperature 350*. Advised cust to wait 10-15 minutes after the buzzer to insert the food.

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Columbia Station, OH 44028

David R

Job Details: 09/07/2022

"Cc unit start button stays lit, light button not working and oven control not working, broken grates. Tried resetting. Did not do anything. No SPs. Problem with UI. Ordering UI control and burner grates; ordrng 2 W11380124 (Burner grate)s and 1 W11492297 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958FEW00

Near Euclid, OH 44132

Jason N

Job Details: 09/07/2022

Cc unit leaking water from freezer sectionFound ice buildup on bottom of freezer. Cleared ice and steamed out defrost drain. Ensured good flow through drain. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Andover, OH 44003

Dan H

Job Details: 09/07/2022

"Installed new gearcase, stator, rotor, clutch, slider, harness, and control, op test good"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lakewood, OH 44107

Angel

Job Details: 09/07/2022

Cc that unit is not heating. Verified power to unit and unit does not have 240vac but it does have 120vac from L1 to neutral and 120vac from L2 to neutral customer will need an electrician. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Avon, OH 44011

Gabriel P

Job Details: 09/07/2022

Found unit not draining use shot vac got all water out and check pump found nothing inside but pump motor overheating ordering pump ; ordrng 1 WPW10276397 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Painesville, OH 44077

Dan H

Job Details: 09/07/2022

"Installed new control, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Garfield Heights, OH 44125

Marie V

Job Details: 09/07/2022

"Cc that the unit is not cooling. Confirmed, took temps 61* fresh food and 11* to 30* in freezer. Fan not running, getting 120V. And full frost pattern on evapo. Replaced fan from Surplus. Op test okAdvice cust to allow 24 hours to reach normal temps. ; ordrng 1 WPW10464673 (Fan)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Maple Heights, OH 44137

Marie V

Job Details: 09/07/2022

"Cc that the unit is not coming on. Confirmed. Verify power at terminal block. from L1 to N 0V , from L2 to N 0V , from L1 to L2 0V. Looked at breaker box. Theres a double breaker that is shut off but is also off place. Showed cust. Will need electrician."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 09/07/2022

Found error code f7e1 no heat ran auto calibration and it clear control and heater came to 199 degrees

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairport Harbor, OH 44077

Corina B

Job Details: 09/07/2022

CC that the water valve does not shut off. Confirmed. Replaced the valve. Ran a calibration. Started a normal cycle. No leaks. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Painesville, OH 44077

Dan H

Job Details: 09/07/2022

"Customer only received one kit and one extra led module, reordering 3 more kits, part is out of stock so not scheduling return appointment ; ordrng 3 W11632139 (Led kit)s"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 09/07/2022

Cc that unit is locked and wont fill. Unit is just sticking on a drain and door is locked unit will need control board replaced. Ordering control.; ordrng 1 W11574590 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Aurora, OH 44202

Brian M

Job Details: 09/07/2022

Installed ui and panel OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614qs6a

Near Painesville, OH 44077

Dan H

Job Details: 09/07/2022

"Customer complaint that water is dispensing very slow, confirmed, good flow from supply, unit needs new valve, unable to reach landlord, landlord has not been quoted ; ordrng 1 242252702 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, OH 44024

Joe O

Job Details: 09/07/2022

Cc: strike brokenFound strike broke off in latch. Needs strike and latch assemblyLatch out of stock. Office to reschedule; ordrng 1 W11457841 (Strike assembly) and 1 W11394572 (Latch)

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Berea, OH 44017

David R

Job Details: 09/07/2022

"Cc unit not heating. Found element coils touching cavity, took pics. Replaced element and thermal fuse. Tested unit, heated and cycling. Short vent outside, good airflow. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"

We serviced a

GE REFRIGERATOR

Model GSS20IEMDWW

Near Olmsted Falls, OH 44138

David R

Job Details: 09/07/2022

"Cc unit icemaker not working because of leak in water line. Found brittle icemaker water line. About 5-7 different breaks in it. Customer floor is messed up but she is getting new one, can just pulled fridge easily out. Ordering fill tube. ; ordrng 1 WR17X11168 (Water tube icemaker)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Euclid, OH 44123

Manny

Job Details: 09/07/2022

"Cc unit making a loud noise when start spinning, ran diagnostics no codes, tilted unit back and found shifter arm not in the cam, reset shifter arm and ran drain and spin unit spinning without any noise, opt test ok"

We serviced a

GE COOKTOP GAS

Model n/a

Near Aurora, OH 44202

Brian M

Job Details: 09/07/2022

Cc no spark Found unit getting power but not igniting Transformer is needed Part under warranty From previous repair ; ordrng 1 WB27X21609 (transformer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Westlake, OH 44145

Manny

Job Details: 09/07/2022

"Ran diagnostics, no codes found, ran test cycle and unit finished without any issues or leaks, found a lot of gunk under the door seal, clean gunk, customer stated that I was supposed to be here for the fridge no the dishwasher, I told her I only have a dispatch for the dishwasher and if she needs the fridge look at well need a dispatch, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Mentor, OH 44060

Corina B

Job Details: 09/07/2022

"CC that there is no water coming into the dishwasher. Ran diag 4-3 wash motor not running 2-1 stuck key 7-1 no heat. Checked the control 0 volts to the pump and motor. Will need a control and motor. Cust does not want to repair ; ordrng 1 W11305297 (Control) and 1 W10917114 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Painesville, OH 44077

Dan H

Job Details: 09/07/2022

"Customer complaint that unit is not filling, ran diagnostics found f0e5(off balance) and f7e4(basket reengagement failure) error codes, unit spins and agitates, ran test cycle , unit completed test cycle, started quick wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Shaker Heights, OH 44122

Marie V

Job Details: 09/07/2022

"Cc that the unit showed an error about drain issue, rebooted unit, day after did not tuned on anymore, tried to run diag, failed. Took panel off and verify power entering control 119V. Ordering control and Ui also verify ohms on drain pump had 1.5 ohms should be by tech sheet 17.8 to 21.8. Drain pump is also needed; ordrng 1 W11399437 (Drain pump) and 1 W11478524 (Panel) and 1 W11543994 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET18GKXGW01

Near University Heights, OH 44118

Marie V

Job Details: 09/07/2022

"Replaced thermostat, set temps to recommended . Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Euclid, OH 44132

Jason N

Job Details: 09/07/2022

Installed washplate. Ran auto test and calibration. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Chardon, OH 44024

Joe O

Job Details: 09/07/2022

"Cc: leakingFound unit leaking past door seal, down the door. Found door seal warped in upper corner. Attempted to adjust door seal. Did not straighten it out. Needs door seal; ordrng 1 W11483553 (Gasket)"

We serviced a

GE REFRIGERATOR

Model GNE29GMKFES

Near North Ridgeville, OH 44039

David R

Job Details: 09/07/2022

"Cc loud noise and lights are out. Loud noise is coming from fan in FF section. Customer said sometimes the lights will come back on, just dim. Found right side light is the one in series causing the other to dim. Ice building up under fan on evap. Ordering light, fan with defrost. ; ordrng 1 WR55X25754 (Led asm) and 1 WR60X26866 (Fan FF) and 1 WR50X10108 (Defrost), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KROC604FSS00

Near Avon Lake, OH 44012

Gabriel P

Job Details: 09/07/2022

"Found fresh food section evaporator drip pan clog so steam out and unclog it,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Solon, OH 44139

Brian M

Job Details: 09/07/2022

Cc unit will not run and right door scratched Found compressor windings open and scratches on top of the door Needs compressor and door Compressor says to order lokring parts but there is no listing or parts listed on marcone ; ordrng 1 W11574734 (Compressor) and 1 W11104459 (dor-fip)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Parma Heights, OH 44130

Marie V

Job Details: 09/07/2022

"Cc that this is a replacement unit no it was delivered on December 2021. 11/29/21 . Called BJ, unit under warranty. Cc that the unit makes a noise when agitating. F0E3 overload, f6e3 communication error . Ran auto test, pass. Tilted unit and removed rotor. Found that it has a little oil. Ordering gearcase. Also verify dcv coming in to UI 12VDC. Ordering ui. ; ordrng 1 W11449841 (Gearcase), rqstng P&A on 1 W11510461 (Impeller), ordrng 1 W11478525 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Willowick, OH 44095

Jason N

Job Details: 09/07/2022

"Cc unit freezer door not sealingFound upper left corner of door not sealing to cabinet. Customer stated the old door did the same thing before being replaced. Called wp techline, Rob, checked cabinet for squareness using straight edge. 1/8 gap at corner, small enough to cover with permagum behind gasket. Added permagum to gasket to seal gap. Advised customer to monitor."

We serviced a

MAYTAG WASHER

Model MVWB980BW0

Near Painesville, OH 44077

Dan H

Job Details: 09/07/2022

"Customer complaint that unit is leaking, unit is leaking from detergent dispenser, unit needs new valve and detergent dispenser ; ordrng 1 WPW10552116 (Dispenser) and 1 W10853723 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSH25JFTABB

Near Mentor, OH 44060

Corina B

Job Details: 09/07/2022

"CC that the unit is not cooling. Confirmed. Fz 23-15 ff 45-50. Checked the evap good frost pattern. Evap fan is running but slow. Will need a new fan and control. ; ordrng 1 WR60X10185 (Evap fan) and 1 WR55X10942C (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE0

Near Wickliffe, OH 44092

Jason N

Job Details: 09/07/2022

"Cc unit not making iceCustomer stated the unit makes ticking and banging noises but does not make ice. Found ice maker turned off, turned on ice maker and manually cycled. Unit indexed but gets stuck and stops in the cycle like the ice maker is jammed but there is no ice in mold. Unit needs ice maker replaced. ; ordrng 1 241798231 (Icemaker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Rock Creek, OH 44084

Joe O

Job Details: 09/07/2022

"Cc: gasket not sealing, freezing food in ff sectionInstalled gaskets. Advised customer on loading. Customer has items directly in front of vent. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44114

Angel

Job Details: 09/07/2022

Replaced compressor and installed drier filter drier filter was leaking from capillary line when i put it into a vacuum noticed it so when I went to remove drier filter from spot to fix leak the aluminum capillary line is so fragile it bent and broke from the top of the cabinet and I can not solder or fix because its aluminum thin line and theres no space to use the lock ring tool or coupler had to call techline. Called techline and spoke with explained issue and stated that it will go under review and its not repairable they will get in contact with customer with further steps.; used 2 W11504447 (Coupler) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near North Ridgeville, OH 44039

David R

Job Details: 09/07/2022

"Cc unit not dispensing water. Dispenser will give ice, crushed and cube are good. No water coming out. Took off all wires on UI. For 3 mins, plugged back in. Dispenser water is now working. Ordering UI. ; ordrng 1 W11330971 (Ui)"

We serviced a

GE REFRIGERATOR

Model PFE28PSKESS

Near Avon Lake, OH 44012

Gabriel P

Job Details: 09/07/2022

"Door needs to be adjusted,correct issue,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 09/07/2022

Cc no cool Found fridge cooling normally but not frost on freezer evap Suspect sealed system leak Advised on compressor and evap replacement Parts under 10 year warranty ; ordrng 1 W10779331 (compressor) and 1 WPW10608485 (evaporator) and 1 W10286069 (drier-uv)

We serviced a

ELECTROLUX RANGE

Model EI30IF40LSB

Near Cleveland, OH 44124

Brian M

Job Details: 09/07/2022

Cc of error codes could not duplicate issue But found service manual and pretty much all errors lead to replacement of the EOC Advised on eoc replacement ; ordrng 1 316380086 (controller) and 1 SHIPPING (shipping and handling)

We serviced a

GE REFRIGERATOR

Model PYE22KSKFSS

Near Lakewood, OH 44107

Angel

Job Details: 09/07/2022

Replaced tower with new updated fan and ran the new update on unit. Opt test ok.

We serviced a

GE DISHWASHER

Model ZDT800SIF5II

Near Perry, OH 44081

Dan H

Job Details: 09/07/2022

"Installed new user interface and trim piece, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near North Olmsted, OH 44070

Marie V

Job Details: 09/07/2022

Cc that the unit is shaking a lout on spin. Ran diag found error code f0e5 off balance load. Tested unit found it was on balance a little. Corrected issue. And started a high speed spin on unit showed cust what is normal. Showed cust load size and detergent as well. . Op test ok

We serviced a

AMANA REFRIGERATOR

Model TX21VW

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 09/07/2022

"CC that the refrigerator does not get cold and the front was hot to touch. Unit was not plugged in. Fans and compressor are running. Checked the condenser fan, clean. Let unit run for 10 minutes. Checked the evap no frost pattern. Will need an evap. Evaporator is nla. ; ordrng 1 R0170068 (Evaporator)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near North Olmsted, OH 44070

Manny

Job Details: 09/07/2022

"Replaced parts ordered, ran diagnostics and calibration, opt test ok"

We serviced a

GE SXS REFRIGERATOR

Model GSS25KGMBWW

Near Mentor, OH 44060

Jason N

Job Details: 09/07/2022

"Installed ice door hardware. Ice door closing up tightly, no gaps. Cleared frost from chute. Op test good."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lorain, OH 44053

David R

Job Details: 09/07/2022

Made sure unit is in a good outlet. Replaced control and UI. Any other questions refer to customer service. Ram test 51/52. All functions are good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 09/07/2022

"Found unit full of water and not draining so use shot vac to empty some water and also found loose connection on drain pump may be cause by off balance load,opt test ok ; ordrng 1 W11396717 (Pump), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 09/02/2022

Cc no cool Found all connections at compressor leaking Recovered refrigerant fixed connections Ran vac Recharged OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Cleveland Heights, OH 44118

Manny

Job Details: 09/02/2022

"Cc unit keeps water in gasket, found bellow drain holes clogged up and bellow full of mold, Unit needs bellow.; ordrng 1 W11106747 (bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Strongsville, OH 44149

David R

Job Details: 09/02/2022

"Cc unit not cooling in FF SECTION. Customer defrost ice built up on evap cover. 2-3 inches, solid ice. Service pointer W11092686, goes over frost/ice build on FF evap. Found thermistor clip broken, found drip pan curved up in middle. Defrost issue. Ordering evap cover, fan, service kit. Will need to defrost unit with steam gun; ordrng 1 W11457241 (Service kit) and 1 W11188493 (Evap cover) and 1 W11087438 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258DEM00

Near Lyndhurst, OH 44124

Jason N

Job Details: 09/02/2022

"Cc unit leaking water from freezer section Found ice buildup on bottom of freezer section, door is also not closing on left side due to ice, condensation building up inside. Cleared ice and water from freezer section. Found defrost drain not channeling water. Pulled drain tube and flushed clog out. Reinstalled and ensured good flow through. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mayfield Heights, OH 44124

Jason N

Job Details: 09/02/2022

"Cc unit ice not dispensing Found ice jammed and fused in ice chute. Removed ice buildup and tested ice dispense. Ice dispense test good. Advised customer that if ice does not not dispense, check chute and remove any stuck cubes. Op test good."

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS00

Near Westlake, OH 44145

Gabriel P

Job Details: 09/02/2022

Found fresh food section frozen and there is a service pointer about this issue; ordrng 1 W10887790 (Evap cover) and 1 W11333076 (Control)

We serviced a

GE WASHER

Model GTWN5050M0WS

Near Westlake, OH 44145

Gabriel P

Job Details: 09/02/2022

"Transmission bearings going out gave estimate customer will not repair ; ordrng 1 WH38X10017 (Gearcase) and 1 WH2X1198 (Bearings tube), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chardon, OH 44024

Joe O

Job Details: 09/02/2022

Cc: not workingFound error code f6e2(communication error). Found unit non responsive. Replaced ui and control. Ran auto test and calibration. Op test ok

We serviced a

KENMORE DRYER

Model 110.75132412

Near Madison, OH 44057

Dan H

Job Details: 09/02/2022

"Customer complaint that unit will not shut off, confirmed, timer motor is not running, timer motor is receiving 120vac , unit needs new timer; ordrng 1 WPW10186032 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ

Near Cleveland, OH 44102

Marie V

Job Details: 09/02/2022

"Cc that the unit is not cooling properly. Took temps 10* in freezer and 45* on fresh food section. Unit is not defrosting, verify ohms on thermistor, in range. Ordering control and thermistor. Read notes. Office will contact.; ordrng 1 W10316760 (Thermistor) and 1 W11035836 (Control)"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Cleveland, OH 44144

Marie V

Job Details: 09/02/2022

"Cc that the unit had lid locked and that unit had water inside. Ran diag found error code F2E1 stuck button , f7e1 basket speed fault. Found capacitor with 10UF. Will need new capacitor. They will call back if they want to continue ; used 1 W11428524 (CAPACTIOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Cleveland, OH 44144

Marie V

Job Details: 09/02/2022

"Cc that the unit is loud when spinning and agitating and that theres always fabric softener in the tray. Ran diag f9e2water ring drain issue. f2e1 ui stuck button. Ran auto test heard noise coming from gearcase. Tilted unit and found oil coming out of gearcase. Cust will call back if they want to continue. ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Chesterland, OH 44026

Joe O

Job Details: 09/02/2022

Cc: not advancing through cyclesFound customer had drain hose in floor drain. Advised customer the unit will not function properly with drain in the floor. Moved drain. Ran auto test and calibration. Op test ok

We serviced a

FRIGIDAIRE OTR MICROWAVE

Model FGMV173KBC

Near Sheffield Lake, OH 44054

Angel

Job Details: 09/02/2022

"Cc that light wont turn off when you close door. Closed door and you have to push or wiggle door to get light to shut off. Unit will need switches replaced. Gave customer estimate and stated she will talk to husband to see if they continue with repair. ; ordrng 2 5304493153 (Interlock switch door)s and 1 5304467695 (Switch and fuse), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Solon, OH 44139

Brian M

Job Details: 09/02/2022

Cc unit is freezing food Found unit over cooling Thermistor not showing temp satisfied Needs control and harness ; ordrng 1 W11524656 (Control) and 1 WP12791416 (thermistor) and 1 WPW10224292 (harns-wire)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Conneaut, OH 44030

Dan H

Job Details: 09/02/2022

"Customer complaint that ice maker is jamming, found very slow water flow to unit, unit is connected to self piercing valve, advised customer to have a plumber change valve to a 1/4 ball valve, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Shaker Heights, OH 44122

Manny

Job Details: 09/02/2022

"Cc unit not cooling in both sections, pulled unit out and compressor not running, found condenser fan disconnected, reconnected fan and running, compressor is cold checked voltage going to inverter board have 115VAC checked signal voltage to inverter board and have 7.21VDC removed inverter board and use compressor tester and compressor not running, unit will need compressor replaced.; ordrng 1 W10832994 (compressor) and 2 WPW10143759 (dryer)s"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Chagrin Falls, OH 44022

Joe O

Job Details: 09/02/2022

"Cc: door not closing properlyFound door will close then open right back up. Playing with door stop piston unit started to stay closed. Spoke with bj, stated to replace door stop piston and door gear assembly? Needs stop piston, and gear assemblyPiston shows limited stock. Office to rescheduleCustomer showed pop for new unit; ordrng 1 W11201804 (piston) and 1 W11444621 (Gear assembly)"

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Parma, OH 44134

David R

Job Details: 09/02/2022

Replaced strike and catch. Good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WGD9400SW0

Near Sheffield Lake, OH 44054

Angel

Job Details: 09/02/2022

"Cc that unit will not start. Spun drum by hand and noticed belt broke. Unit will need belt I used repair kit replaced rollers, belt and idler pulley tested unit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Avon Lake, OH 44012

Angel

Job Details: 09/02/2022

Cc that unit was not finishing and it kept adding time to cycle. Ran diagnostics and found that customer had a F0E3 error code overload. Asked customer how much clothes does she put i. Washer and stated that when she had the issue she had a queen mattress comforter. Explained to customer that if its queen or king she will have issues with overloading washer and having the issue she had when washing the comforter. Recommended only 7 to 8 regular bath towels for a full load and 2 tablespoons of detergent to wash clothes. Ran a calibration and auto test and passed unit working as designed it was just getting overloaded. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Fairview Park, OH 44126

Gabriel P

Job Details: 09/02/2022

"Both valves are defective,ordering ; ordrng 1 WRF560SEHZ01 (Valve) and 1 WPW10279866 (Duel valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Cleveland, OH 44120

Marie V

Job Details: 09/02/2022

Cc that the handle on door is broken. Ordering door. ; ordrng 1 W10892043 (Lid.)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Chagrin Falls, OH 44022

Brian M

Job Details: 09/02/2022

Customer showed pop took pic Cc of ice maker not working Could not duplicate an icemaker issue bin is full of ice Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW0

Near Painesville, OH 44077

Dan H

Job Details: 09/02/2022

"Customer complaint of loud noise and leaking, found counter weight broken off of tub, found big hole in tub, found bellow torn, unit needs new tub assembly and counter weight; ordrng 1 WPW10409997 (Tub assembly) and 1 W10237535 (Counter)"

We serviced a

GE RANGE

Model JM250DF1WW

Near Wickliffe, OH 44092

Jason N

Job Details: 09/02/2022

"Removed damaged infinite switch, installed new switch. Ran operational test on RF burner, burner heating properly. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Pepper Pike, OH 44124

Manny

Job Details: 09/02/2022

Replaced control and capacitor opt test ok. Took core for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C4EXW02

Near University Heights, OH 44118

Manny

Job Details: 09/02/2022

"Cc water valve keeps running and leaking, stated he turned off icemaker so the valve shuts off, ran step 25 for icemaker fill test, valve not coming on check voltage to valve and 0 volts, as I was closing the door the valve kicked on before I even close it, removed the connector at the bottom of the door and took voltage and voltage fluctuating but if door moves valve turns on, check control connectors and all good, noticed the valve turned on and off whenever I pushed the harness inside the unit, unit have a short in the door harness, unit will need door but door is discontinued.; ordrng 1 LW10261130 (Door (discontinued))"

We serviced a

JENN-AIR COOKTOP ELE

Model CG206S

Near Pepper Pike, OH 44124

Joe O

Job Details: 09/02/2022

"Cc: igniting continuouslyTested all 4 burners. No continuous igniting. Found right rear burner switch faulty. Found left rear burner head plugged up, not igniting. Needs left rear burner head and right rear igniter switchCustomer does not want to repair at this time ; ordrng 1 74005189 (burner,top rear) and 1 WPY704512 (switch- va), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44110

Joe O

Job Details: 09/02/2022

"Cc: not washingFound error codes f8e1(long fill) f7e5(shifter fault). Ran auto test. Found unit is filling, agitating, draining and spinning. Could not duplicate issue. Unit functioning as designed. Ran calibration. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near Shaker Heights, OH 44120

Marie V

Job Details: 09/02/2022

"Cc that the unit leaks from door and that is not drying dishes. Ran diag, no error codes. Removed door while unit running. And found leak from vent, took off and found seal not properly installed corrected and tested unit still leaking, ordering vent also took temps by the end of cycle. 135* heater is working. Will order parts. ; ordrng 1 W11227945 (Deflector) and 1 WP8269259 (Gasket) and 1 WPW10329609 (Vent)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rocky River, OH 44116

Angel

Job Details: 09/02/2022

Cc that unit was not agitating. Confirmed tested the agitation in service mode and did not agitate. Looked underneath and found that it had the service pointer shifter where it comes off cam replaced it with shifter instructed by service pointer ran calibration and auto test. Opt test ok. Also recommended customer to change the dryers vent from plastic vent to a semi rigid or rigid vent.; ordrng 1 W10913953 (Shifter)

We serviced a

JENN-AIR WALL OVEN

Model JMW9527AAB

Near North Randall, OH 44128

Brian M

Job Details: 09/02/2022

Cc unit turns on when power is turned on Found broil relay stuck closed Needs control and part is NLa ; ordrng 1 71003431 (Relay board) and 2 WP74008014 (hinge-door)s and 1 SHIPPING (shipping and handling)

We serviced a

GE REFRIGERATOR

Model ZISS420DXBSS

Near Painesville, OH 44077

Dan H

Job Details: 09/02/2022

"Customer complaint that unit is not cooling , fresh food section temperature at 77 degrees, freezer section temperature at 77 degrees, condenser fan is running evaporator fan is running, compressor is not running, 120vac to compressor, used inverter box, compressor started unit started cooling, unit needs new inverter; ordrng 1 WR49X10283 (Inverter), used 1 SHIPPING (shipping and handling) from stock"