We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon, OH 44011
Marie V
Job Details: 10/06/2023
"Cc that door wont close. Confirmed, found2 screws on the side of unit pulled out. Corrected and leveled unit. Now door is closing properly.op test ok"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/06/2023
"Cc that can hear a squeaky noise with clothes or without it. Tested unit, took apart found pulley needed to be replaced. Replaced dryer kit from T/S. Tested unit. No nosies. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS6
Near Grafton, OH 44044
David R
Job Details: 10/06/2023
"Replaced all parts, harness, control, module, igniter. Running at 350*, good. Running at 375* bake. Good, Op Test Ok."
We serviced a
GE DRYER
Model DBXR453GV1WW
Near Madison, OH 44057
Dan H
Job Details: 10/06/2023
"Installed new top slide bearing, op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Middlefield, OH 44062
Brian M
Job Details: 10/06/2023
"Cc unit not functioning properly Found gear oil all over bottom Will need gearcase, clutch, slider and stator Also found hot valve not opening Will need valve ; ordrng 1 W11393685 (Gearcase) and 1 W11195971 (stator (10 year warranty)) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11165546 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Elyria, OH 44035
Marie V
Job Details: 10/06/2023
"Cc that the unit keeps freezing on the right hand side door, they have defrosted but frost comes back. Left side of door is not closing properly. Verify seals. All working properly. Rails are not shutting door when is almost close. Recommend replacing freezer door rails. Doors are not shutting properly; ordrng 2 W11658403 (Rails)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model CYE22TP2MFS1
Near Lakewood, OH 44107
Jason N
Job Details: 10/06/2023
"Cc unit touch screen not working properly Customer stated at certain times the display touchscreen does not respond. Confirmed display is having issues responding to finger touch in certain areas. Customer declined at this time, estimate only. ; ordrng 1 WR55X34167 (Cafe display board)"
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Shaker Heights, OH 44122
Joe O
Job Details: 10/06/2023
"Cc: burners will not simmer, ui buttons not functioningInstalled ui, and adjusted burners. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44106
Jason N
Job Details: 10/06/2023
"Cc unit not starting cycle Ran m/s for entitlement , under a yr. Ran diagnostics, found codes f2e1 for stuck button. F8e1 for long/no fill, f1e1 for main control fault and f1e2 for motor control fault. Ran cycle test, all functions passed. Started normal cycle, unit started filling with hot water on warm selection and immediately started agitating. Unit will need main control replaced. ; ordrng 1 W11603810 (Cntrl-elec)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Cleveland, OH 44106
Jason N
Job Details: 10/06/2023
Cc oven door glass came off the frontReplaced outer door glass using customer supplied pre Id part. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Brecksville, OH 44141
Corina B
Job Details: 10/06/2023
CC that the unit is not washing. Ran diag Foe3 overload. Replaced the slider from previous repair. Ran a calibration. Started a cycle with clothes. Opt test ok. ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near South Euclid, OH 44121
Joe O
Job Details: 10/06/2023
Cc: not spinning out clothesFound no stored error codes. Ran auto test. Found hot and cold reversed. Advised of potential over heating. Swapped hot and cold lines. Ran test cycle. Unit draining and spinning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Brecksville, OH 44141
Corina B
Job Details: 10/06/2023
"CC that the unit bounces when spinning. Confirmed. Found the suspension rods weak. Will need new suspension rods. ; ordrng 1 W11130359 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS20
Near Strongsville, OH 44136
Corina B
Job Details: 10/06/2023
CC that the unit timer only beeps twice. Confirmed.; ordrng 1 W11600643 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44102
Manny
Job Details: 10/06/2023
"Replaced all parts ordered, ran test cycle opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS3
Near Shaker Heights, OH 44120
Jason N
Job Details: 10/06/2023
"Cc unit leaking from freezer sectionFound ice buildup on freezer bottom, drain tray is iced over. Cleared ice from freezer and steamed out drain. Replaced drain tube using truck stock part. Op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASD2522WRB06
Near Richmond Heights, OH 44143
Jason N
Job Details: 10/06/2023
"Cc unit water dispense not workingConfirmed unit will not dispense water, no valve activation. Found dispense lever is not actuating microswitch. Switch bracket is broken, will need replaced. Quoted customer repair cost. ; ordrng 1 WP2180226 (Bracket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Strongsville, OH 44136
Corina B
Job Details: 10/06/2023
"CC that the unit is leaking. Confirmed. Found the drain pan bowing. Will need a new drain pan. Will need a drain pan. ; ordrng 1 W11457241 (Drain pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Cleveland, OH 44111
Manny
Job Details: 10/06/2023
"Cc unit off balance and leaking an oily liquid, verified and oil on drive components, unit needs gearcase, motor, pulley, shifter, wash plate and cap; ordrng 1 W10902814 (washplate) and 1 W11449840 (Gearcase) and 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11395618 (Cap) and 1 W10913953 (actuator)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Euclid, OH 44143
Jason N
Job Details: 10/06/2023
"Cc unit shutting down before starting cycleCustomer states the unit will shut down after several minutes when starting a cycle, sometimes it will start a run all the way through. Ran diagnostics, found codes 6-4 for float switch open and 2-1 for stuck button. Found mount screw on the right side of unit is sticking out far enough to cause interference with door closure. Customer stated he had no other way to mount unit. Advised customer this could potentially cause an issue and needs to be modified to allow door to close without interference. Started normal wash cycle. Unit filled and started washing. Let cycle for 15 minutes. Canceled cycle and restarted. Unit again filled and started washing. Could not duplicate a cycle issue at this time."
We serviced a
IKEA RANGE
Model IGL730CS0
Near Lyndhurst, OH 44124
Joe O
Job Details: 10/06/2023
"Cc: center and left rear burners not functioning, left front burner has gas odorFound left rear burner head full of oil. Found all burners are functioning. Knob for center burner broken. Needs burner knobCustomer to install; ordrng 1 W11676623 (Knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Highland Heights, OH 44143
Joe O
Job Details: 10/06/2023
"Cc: lights flashing, po messageCustomer stated unit interior lights started flashing, and unit would not dispense water or ice. Unit is functioning as designed at this time. Advised customer to monitor. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Strongsville, OH 44136
Corina B
Job Details: 10/06/2023
"CC that the ice cream is soft and there is a noise (does not happen all the time. Ff 37-41 fz 0-5. Good frost pattern on the evaporator . Pressed on the cover by the evap fan, no noise. Turned the temperature colder. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Parma, OH 44129
Corina B
Job Details: 10/06/2023
"CC that there is a gas smell when using. checked the connections, no leaks. Turned the oven on lights in 15 seconds. Heated oven to 350*. Smell gas after its done preheating. Will need a gas valve. ; ordrng 1 W11590251 (Gas valve)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cleveland, OH 44111
Manny
Job Details: 10/06/2023
"Cc that unit is walking and off balance, verified and suspension rods off on the back and bushing broken, replaced suspension with Surplus TS#W11130362, opt test ok advise customer to shim the right side since the floor dips.; used 1 W11130362 ( Suspension) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Mayfield Heights, OH 44124
Jason N
Job Details: 10/06/2023
"Installed inlet valve, thermostat and door cams. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Mentor, OH 44060
Joe O
Job Details: 10/06/2023
Installed gaskets. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Mentor, OH 44060
Joe O
Job Details: 10/06/2023
"Cc: not spinning outFound error codes f0e3(overload). Ran auto test. Found unit is filling, washing, spinning, and draining. Checked under unit. Rotor rubbing drip pan under load. Advised customer rotor likely friction welding itself to drip pan, which will cause unit to shut down when sensing friction on the motor. Needs drip pan removed. Advised customer to replace with smooth drip pan, or remove it completely. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Garfield Heights, OH 44125
Corina B
Job Details: 10/06/2023
"CC that the unit is not drying the clothes. Checked the power at the terminal block, good. Found the cutoff, open. Checked the heater, good not grounded. Replaced the cutoff from surplus t/s. Would like to replace the t/s. Opt test ok. ; used 1 280148 (Cutoff) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Cleveland, OH 44135
Manny
Job Details: 10/06/2023
"Cc unit leaking, verified and unit leaking from inlet, unit needs inlet valve ; ordrng 1 W11645245 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Painesville, OH 44077
Joe O
Job Details: 10/06/2023
Cc: vibrationFound shipping bolts still in unit. Removed. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Madison, OH 44057
Jason N
Job Details: 10/06/2023
"Cc unit not powering on, lid is lockedChecked voltage into main control good at 117v. No status LED on main control. Popped lid lock to open lid. Checked for shorted drain pump, resistance good at 19.5ohms. Unit needs main control. ; ordrng 1 W11419171 (Cntrl-elec) and 1 W11394572 (Latch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Westlake, OH 44145
Marie V
Job Details: 10/05/2023
"Cc that fan was making a loud noise and ice melted on ice maker bin. Confirmed, theres evidence of ice build up on evaporator. Unit will need new fan. Ice box thermistor reading 11*. Ice maker thermistor 7* all thermistors are reading properly, will replace fresh food section fan.; ordrng 1 W11610999 (Evaporator fan)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Westlake, OH 44145
Angel
Job Details: 10/05/2023
"Cc that they had water on the floor and they think it was from the washer. Ran washer in a bulky cycle and it filled almost all the way to the top and no leaks let it wash for a bit and nothing, so I cancelled the cycle to see if it was leaking when it would drain but nothing. Tested unit 2 times and nothing, theres a lot of pipe lines and hot water tank and main water lines around so not sure what it couldve been, asked customer to monitor for now and if theres water again to look behind unit or around because theres a lot of potencial areas water can be coming from around that room."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Parma, OH 44134
David R
Job Details: 10/05/2023
Followed SP W11498806. Replaced Ui and control. Control was the problem. Drum was rotating even with unit off. All components are good and working properly. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Streetsboro, OH 44241
Brian M
Job Details: 10/05/2023
Installed heater Advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL RANGE
Model RBS305PDB12
Near Aurora, OH 44202
Brian M
Job Details: 10/05/2023
Cc fan not shutting off after power surge Found that as soon power is applied fan is running cooling fan relay stuck closedbake was getting warm but will not heat up now after resetting again broil functioning Control board is needed but is NLA ; ordrng 1 4452892 (microcomputer NLA)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near University Heights, OH 44118
Joe O
Job Details: 10/05/2023
"Cc: errorFound error codes f2e1(stuck key) f2e0(keypad disconnected). Found each code multiple times in unit. Ran key pad test. Key pad functioning at this time. Per service manual needs keypadCustomer does not want to repair at this time ; ordrng 1 W10909669 (panl-cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Willoughby, OH 44094
Dan H
Job Details: 10/05/2023
"Installed new door panel, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wickliffe, OH 44092
Dan H
Job Details: 10/05/2023
"Customer complaint that unit is not heating, ran diagnostics test cycle found f7e1(no heat) error code, unit completed test cycle, heater is working, unit needs new control ; ordrng 1 W11305308 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Cleveland, OH 44144
Angel
Job Details: 10/05/2023
"Cc that unit starts and wont lock and shuts off. Ran diagnostics and unit has error code F5E2 for latch failure. Unit will need latch replaced, gave customer estimate and decided to think about it and if anything she will call us back.; used 1 W10810403 (LID LATCH) from stock"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG3911QW1
Near Strongsville, OH 44136
Bill
Job Details: 10/05/2023
"Changed main control, opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Broadview Heights, OH 44147
David R
Job Details: 10/05/2023
"Cc loud whirling noise. Temps normal. Ran diagnostics, ran all fans, compressor and electronic damper. No noise, all normal. Went over Service Pointer #: W11634348. Noise could possible be coming from compressor. Turned on in diagnostics, no loud noise. Let unit power off and on, good. No noises. Customer is going to monitor, take video if possible. All options and unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model KUDC10IXSS0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/05/2023
"Cc unit was flashing tried to drain and it stopped they unplugged it Plugged unit in, hit cancel drain, unit drained no issues, ran diagnostics no stored errors, ran auto test, unit seems to be functioning properly"
We serviced a
MAYTAG REFRIGERATOR
Model mfw2055frz04
Near Mentor, OH 44060
Dan H
Job Details: 10/05/2023
"Customer complaint that unit is not dispensing water, confirmed, found no water through main valve, unit needs new valve; ordrng 1 WPW10238100 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Mentor, OH 44060
Dan H
Job Details: 10/05/2023
"Installed new lid lock, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Lakewood, OH 44107
Angel
Job Details: 10/05/2023
Replaced control board and ui opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC4
Near Broadview Heights, OH 44147
David R
Job Details: 10/05/2023
"Cc loud noise. Found belt off. Replaced with a new belt from t/s just incase old belt was a little ripped. Ran diagnostics, ran calibration. Good. All components working and all sounds normal. Good. Op Test Ok.; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Cleveland Heights, OH 44118
Joe O
Job Details: 10/05/2023
"Cc: frosting in freezer, not cooling ff sectionFound gaps in lower ff liner. Found freezer over stocked. Entered manual defrost. Found unit is defrosting. Advised customer on loading and lower cabinet/liner gap. Advised there is no repair for liner gap. Found thermistors reading in range. Advised customer to adjust products in freezer. And unplug for 48 hours to thaw. Advised customer with the gap in the liner there is a high chance the unit will frost up again."
We serviced a
GE RANGE GAS
Model JGB908SEL1SS
Near Cleveland Heights, OH 44118
Joe O
Job Details: 10/05/2023
"Cc: temp jumps around, never reaches tempsWhen starting unit reading 110 degrees. Found temp probe reading 1154 ohms. After reading probe, temps started at 100 degrees. Temps started jumping during preheat. Oven probe reading 1480 after temp jumped to 265. Needs oven probeAdvised customer could also need control and fascia.Customer does not want to repair at this time ; ordrng 1 WB20K10015 (temp sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Avon Lake, OH 44012
Marie V
Job Details: 10/05/2023
"Cc that unit is not drying the clothes and control panel knob is jumping cycled when turning. Confirmed unit is getting hot. Took tub off confirmed heating element is good. Vent comes out the roof. Will need dryer vent people to come out. Also will need new control panel.; ordrng 1 WE22X31718 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Broadview Heights, OH 44147
Bill
Job Details: 10/05/2023
"Changed thermistor, and steamed out evap. Advised customer to monitor."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Strongsville, OH 44136
David R
Job Details: 10/05/2023
"Customer had unit running before I got here, started around 915, when arrived, let unit run. Unit running almost an hour, no leaks. Lifted unit up. Put a flash light under and been watching. No leaks. Put unit in diagnostics and filled tub halfway. Let sit for 5-10 mins. No leaks from hoses. Flash light underneath shows no water in tray. Calle techline to document, no leaks, unit working as of today. As of today. Unit is good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Lakewood, OH 44107
Angel
Job Details: 10/05/2023
Replaced tub seal opt test good.
We serviced a
MAYTAG WASHER
Model MVWB300WQ0
Near Westlake, OH 44145
Marie V
Job Details: 10/05/2023
Cc that unit did not finished cycle and water is still in it. Try reset unit did not worked. Confirmed unit has water. Drain pump is humming. Removed all water and removed drain pump. Drain pump impeller is not spinning properly. Also found sock stuck between tub and drain tube. Will need to take tub off to get sock out. Impeller is not coming off and will need new drain pump.. cust will not fix.; ordrng 1 W11252784 (Impeller) and 1 W10536347 (Drain pump)
We serviced a
MAYTAG RANGE
Model MGT8720DS05
Near Independence, OH 44131
Bill
Job Details: 10/05/2023
"Cc not heating properly, confirmed cc. Found the lower oven igniter not working, changed out igniter from truck stock. Tested upper oven, found that the igniter was weak, changed igniter from truck stock. Tested opt test good.; used 2 12400035 from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Brook Park, OH 44142
Manny
Job Details: 10/05/2023
"Cc unit fills and dispenser opens but nothing happens, verified and found code 4-3 for motor not running, while draining the pump hums and its rusted. Unit needs pump motor and drain pump.; ordrng 1 W11613479 (Wash motor) and 1 W10876537 (drain pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS3
Near Cleveland, OH 44124
Corina B
Job Details: 10/05/2023
"CC that there is moisture and mold on the gaskets, the drawer is broken. Confirmed. Found the mullion heater turned off. Replaced the end cap and the cover. The gaskets are torn and the damper is loud when it opens and closes. Will need a new damper and gaskets. ; ordrng 2 W10830046 (Gaskets)s and 1 WPW10594329 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Middleburg Heights, OH 44130
Manny
Job Details: 10/05/2023
"Cc unit making noise, verified and theres a clicking noise coming from the fz fan took apart noise went away, put back together and no noise, advise customer to monitor the unit and if the noise returns to let us know. Opt test ok"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Parma, OH 44134
Manny
Job Details: 10/05/2023
"Cc unit making noise, verified and blower wheel stripped on shaft, unit needs motor.; ordrng 1 W11549461 (Motor)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Parma, OH 44134
Manny
Job Details: 10/05/2023
"Cc u it not heating, verified and no heat, took apart and cut off and high limit are open, unit needs cut off and high limit thermostat.; ordrng 1 DC96-00887C (Cut off) and 1 DC47-00018A (thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model GVW9959KQ2
Near Cleveland, OH 44105
Manny
Job Details: 10/05/2023
"Cc unit not working, verified ; ordrng 1 661646 (control,motor(discontinued )) and 1 661640 (control,machine (ele)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Garfield Heights, OH 44105
Manny
Job Details: 10/05/2023
"Cc unit not leaking, verified and found drain hose kinked, fixed and ran test no leaks unit working properly advise customer to run a cycle and keep an eye on the unit for leaks. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Dan H
Job Details: 10/05/2023
"Installed new sump assembly, op test good"
We serviced a
MAYTAG DRYER
Model MGDB755DW3
Near Solon, OH 44139
Brian M
Job Details: 10/05/2023
Cc of noise Found noise from roller Replaced using repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
GE DRYER
Model GFDN120ED0WW
Near Solon, OH 44139
Brian M
Job Details: 10/05/2023
"Cc of squeaking, found front bearing sliders worn and drum riding on plastic Needs front top bearing asm Unit is stacked ; ordrng 1 WE03X25092 (top bearing asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW00
Near Cleveland Heights, OH 44106
Joe O
Job Details: 10/05/2023
"Cc: leakingFound drain pan filled to the top, not evaporating. Found condenser fan not running. Condenser fan is receiving proper power. Needs condenser fan motor. Advised customer to shut unit off so his compressor does not over heat and fail. ; ordrng 1 WP2188874 (condenser fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ2
Near Cleveland, OH 44109
Manny
Job Details: 10/05/2023
"Replaced valve, ran test and no leaks, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Walton Hills, OH 44146
Bill
Job Details: 10/05/2023
"Cc no light not cooling, confirmed cc. Ran test 4 in diagnostics to check compressor compressor ran fine. Ordered control and Ui. Follow up scheduled for 10/10; ordrng 1 WPW10675033 (Control) and 1 W11330971 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Lorain, OH 44052
Angel
Job Details: 10/05/2023
Installed new condenser fan with blades. Installed ff section door. ; ordrng 1 W11193484 (Blade) and 1 W11178521 (Nameplate)
We serviced a
MAYTAG WASHER
Model MVW6230HC1
Near Painesville, OH 44077
Dan H
Job Details: 10/05/2023
"Customer complaint that unit is not powering on, confirmed, found 120vac to control, unit needs new control,; ordrng 1 W11543994 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JW00
Near Westlake, OH 44145
Marie V
Job Details: 10/05/2023
"Replaced magnetron, cap and diode. Tested unit. Op test ok"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Beachwood, OH 44122
Corina B
Job Details: 10/05/2023
CC that the unit is vibrating. Confirmed. Found the basket leaning forward and towards the right. Raised the front feet. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Bedford Heights, OH 44146
Corina B
Job Details: 10/05/2023
"High 30 psi low 20 vacuum. Equalized to 10 psi found the leak on the drier. Replaced the drier, when moving the suction line to the drier, the steel line broke off. called t/l Rob unit is non repairable ; used 1 W10843121 (DRIER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44128
Corina B
Job Details: 10/05/2023
CC that the unit is off balance. Confirmed. Suspension rods are good. Found the basket leaning towards the left. Raised the left side. Started a spin cycle. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HC2
Near Warrensville Heights, OH 44128
Corina B
Job Details: 10/05/2023
"CC that the unit does not start. Confirmed. Ran diag F7e1 Tachometer missing or Wrong Signal, f7e6 Motor Circuit Open. Replaced the capacitor from t/s. Ran a calibration. Opt test ok. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFEH3051VSE
Near Cleveland, OH 44115
Corina B
Job Details: 10/05/2023
CC that the unit is not working. Confirmed. Checked the terminal block l1-n 120 volts l2-n 0 volts. L1-l2 120 volts. Will need an Electrician.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44108
Corina B
Job Details: 10/05/2023
Replaced the suspension rods. Ran a calibration. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
JENN-AIR COOKTOP ELE
Model JED3536WB04
Near Bratenahl, OH 44108
Jason N
Job Details: 10/05/2023
Installed fan speed switch and knob. Operation test good.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Cleveland, OH 44119
Jason N
Job Details: 10/05/2023
"Cc unit controls not responding just beeping when buttons are pressedRan diagnostics, found codes f5e2 for lid lock failure and f5e3 for lid will not unlock. Ran lid lock test, lid will not lock. Proximity sensing of latch has failed. Unit needs lid latch replaced. Replaced lid latch using truck stock part. Cleared codes. Ran test cycle, all functions passed. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Wickliffe, OH 44092
Jason N
Job Details: 10/05/2023
"Cc unit not starting cycleRam diagnostics, found 4-3 for motor not running. Wash motor did not turn on during cycle. Unit will need pump/motor replaced. Quoted customer repair cost. Replaced pump motor using misc truck stock part. Ran test cycle in entirety to clear codes. Op test good. ; used 1 W11612326 (Motor-pump) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Royalton, OH 44133
David R
Job Details: 10/05/2023
"Cc unit making intermittent Loud Humming noise. Took temps, 50* in FF and -1* in FZ. FZ fan is good, no build up of ice or frost in bottom section. Checked Deli UI, good. Took out drawer and found a lot of build up of ice and frost on FF evap. Ordering fan assembly and pan drip kit.; ordrng 1 W11457241 (Pan Drip Kit) and 1 W11087438 (Evap Fan assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Pepper Pike, OH 44124
Brian M
Job Details: 10/05/2023
Replaced cam so customer can use but machine is going up for review Whirlpool stated that gearcase would cause this to happen, going for review
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Strongsville, OH 44149
David R
Job Details: 10/05/2023
"Cc unit not starting up. Found broken door switch. Replaced door switch. Tested, good. Heat is cycling. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Lyndhurst, OH 44124
Joe O
Job Details: 10/05/2023
"Cc: freezing n ff sectionFound temps at 40 degrees, set point at 43 degrees. Customer has thermometer in ff section, thermometer is reading 5 degrees cooler. Customer stated, their thermometer showed 32 degrees air temp. Advised customer thermometer is reading off and they should be monitoring product temp. Air temp is going to be cooler especially on top shelf. Found thermistor is reading spot on at 42 degrees(doors been open). Found no frozen food at this time. Everything functioning as designed. Could not duplicate issue. Op test ok Documented with whirlpool tech line"
We serviced a
JENN-AIR RANGE
Model JGS8750CDB00
Near Wickliffe, OH 44092
Jason N
Job Details: 10/05/2023
Installed switch harness. Tested all burners for proper operation. Good ignition and flame. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Madison, OH 44057
Dan H
Job Details: 10/05/2023
"Installed new harness, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKV0
Near Mentor, OH 44060
Corina B
Job Details: 10/05/2023
Replaced the ui console. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW1
Near Solon, OH 44139
Bill
Job Details: 10/05/2023
"Cc not draining, confirmed. Found f 71 code suds detected, ran diagnostics auto test. Ended with error code f 72 basket re engagement failure. Unit needs rps sensor. Ordered sensor office to follow up as sensor is out of stock.; ordrng 1 WPW10178988 (Rps), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Lorain, OH 44052
Angel
Job Details: 10/05/2023
"Cc that they dont have lights in the freezer section. Confirmed lights were not turning on, found switch was frozen cleaned off switch and now lights are turning on and switch working as should. Explained to customer to make sure door is closed properly to avoid issue opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Westlake, OH 44145
Marie V
Job Details: 10/05/2023
"Cc that unit is leaking from door. Confirmed found unit needs new seal. ; ordrng 1 W11483553 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Wickliffe, OH 44092
Jason N
Job Details: 10/05/2023
Installed gearcase and belt. Used pulley/splutch from truck stock as the pulley on the old gearcase would not come off. Ran auto test cycle and calibration. All functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVA02
Near Novelty, OH 44072
Jason N
Job Details: 10/05/2023
"Cc unit not cooling in the refrigerator sectionFound freezer temperatures good, no airflow to ff section. Freezer evaporator coils are frosted over. Ran force defrost test, bimetal reading closed but heater did not turn on. Unit will need main control(jazz board) replaced. Quoted customer repair cost. Replaced main control using truck stock part. Set unit into defrost mode. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM000
Near North Olmsted, OH 44070
Marie V
Job Details: 10/05/2023
"Cc that unit is not cooling in fresh food section but freezer it is. Ice bill is full, found air duct clogged up with frost, verify for gaps around seals, looks like freezer door was a little open and it caused air duct clogged, drain tube looks good sd well. Cust will unplug unit and monitor"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH1
Near Westlake, OH 44145
Marie V
Job Details: 10/05/2023
"Cc that unit is beeping . Confirmed found is leaking from hose, is not oversuds. Removed unit and found that tub is leaking.Unit will need new.; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Lorain, OH 44053
Angel
Job Details: 10/05/2023
Cc that washer would give an error code of F5 and wouldnt finish cycle. Confirmed ran diagnostics and found error code F5E2 and F5E3 both for latch failure. Gave customer estimate to replace latch. Replaced latch tested unit opt test good.; used 1 W10810403 (LID LATCH) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Brook Park, OH 44142
Manny
Job Details: 10/05/2023
"Cc RR burner not working, verified and burner not working, unit needs burner and switch ; ordrng 1 W11171119 (elmnt-surf) and 1 WP3149404 (switch-inf)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chesterland, OH 44026
Corina B
Job Details: 10/05/2023
CC that there is a noise when agitating. Confirmed. Found the bolt to the cam is loose which dropped the belt to hit the cover. Replaced the cam and belt. Ran a calibration. Started a manual agitate and spin. Opt test ok.
We serviced a
FRIGIDAIRE DRYER
Model GLGR642AS5
Near Geneva, OH 44041
Dan H
Job Details: 10/05/2023
"Customer complaint of noise, started normal dry cycle, noise is coming from motor , unit needs new motor ; ordrng 1 131560100 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Highland Heights, OH 44143
Jason N
Job Details: 10/05/2023
"Cc unit it heatingChecked all thermals, all tested good. Checked power down to ignitor, reading 0v at ignitor. Traced power through heat circuit. Found no power form radiant sensor. Jumped out radiant sensor, ignitor powered up. Unit will need radiant sensor replaced. ; ordrng 1 WP338906 (Sensor)"