We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near North Ridgeville, OH 44039
Angel
Job Details: 12/16/2021
Cc complaint the unit has no power will not turn on. Confirmed tested outlet and was good tried turning on washer and would not turn on tried diagnostics and wouldnt let me either. Took off control panel to verify if control was receiving voltage and control was receiving 120vac and ui led on rear of panel was flashing but would not do anything. Also tried taking off connections and trying to turn on unit but nothing worked. Ordering control and ui. Office to reschedule control out of stock.; ordrng 1 W11567712 (Control board) and 1 W11478524 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDW03
Near East Cleveland, OH 44112
Joe O
Job Details: 12/16/2021
"Installed gasket, fan motor and blade. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ5
Near Mentor, OH 44060
Joe O
Job Details: 12/16/2021
Cc: open close door messageInstalled interlock switches. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Brecksville, OH 44141
Marie V
Job Details: 12/16/2021
"Cc that the unit still freezing food. Confirmed,took temps 32* fresh food and -2 freezer. Ran calibration step 211 and 212 and calibrated thermistor to 6* higher. Advice cust to allow 24 hours for the temp to adjust."
We serviced a
AMANA REFRIGERATOR
Model SXD27NW
Near Kirtland, OH 44094
Corina B
Job Details: 12/16/2021
Replaced the thermostat. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Oberlin, OH 44074
David R
Job Details: 12/16/2021
"Replaced main control, fabric dispenser and tub ring. Ran test on it. No leaks. Customer to monitor. As of today. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW1
Near Amherst, OH 44001
Gabriel P
Job Details: 12/16/2021
Found unit agitating but not spinning call senior tech bj to help me with this unit cause few months back I replace shaft and bearings plus stator and rotors but when diagnose it seems to have issue with control and or rps sensor try ordering parts needed but found control discontinued but we will try to move forward with the parts available ; ordrng 1 WPW10130807 (Inner ring) and 1 W10820039 (Hub) and 1 W10183157 (Kit)
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Parma, OH 44134
Marie V
Job Details: 12/16/2021
"Replaced panel, tested unit. Buzzer worked. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Conneaut, OH 44030
Dan H
Job Details: 12/16/2021
"Customer complaint that oven is not heating properly, oven temperature sensor is good, started bake for 350 degrees, oven did not heat at all, found terminal block burned, installed new terminal block, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
CROSLEY WASHER
Model CAW45125LW
Near Conneaut, OH 44030
Dan H
Job Details: 12/16/2021
"Customer complaint that unit is shaking, suspension is good, ran drain and spin cycle, shaking is normal, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Solon, OH 44139
Jason N
Job Details: 12/16/2021
"Cc unit not making ice Customer stated unit still has not made ice since last service. Ran ice maker harvest test 120, ice maker will not index. Checked power in to ice making motor on demand, 0v. Ran ice bin status test, reading closed. Checked power at UI ice maker harness connection. Found when pressing on connector, ice maker powered up. Harness connection is good, connector on board seems to have a solder break. Unit will need UI board; ordrng 1 W11099702 (UI)"
We serviced a
WHIRLPOOL DRYER
Model WED8410SW2
Near Seven Hills, OH 44131
Manny
Job Details: 12/16/2021
"Cc unit making noise at the beginning of the cycle, after a minute or so stops making the noise, took unit apart and found heater housing removed from the exhaust, try resetting the housing but keeps popping out, attached a self tapping screw to hold housing to exhaust. No more noise, opt test ok!"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Middlefield, OH 44062
Brian M
Job Details: 12/16/2021
Cc unit not spinning out properly Found tub hub damaged Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/16/2021
"Cc unit making load whirling noise during spin cycle Ran spin test, found loud bearing noise during spin. Unit needs bearing kit. Customer not repairing, estimate only. ; used 1 W10435302 (BEARING) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Warrensville Heights, OH 44128
Manny
Job Details: 12/16/2021
"Replaced heater ran diagnostics cycle, opt test ok"
We serviced a
GE DISHWASHER
Model GDT655SGJ5WW
Near Highland Heights, OH 44143
Corina B
Job Details: 12/16/2021
"CC that the unit is leaking still. Will need the dispenser, gasket, vent and deflector ; ordrng 1 WD12X28238 (Dispenser) and 1 WD12X23557 (Vent) and 1 WD08X10092 (Gasket) and 1 WD24X20586 (Deflector), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB00
Near South Euclid, OH 44121
Corina B
Job Details: 12/16/2021
Replaced the housing. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Garrettsville, OH 44231
Brian M
Job Details: 12/16/2021
Cc of noise Found noise to be vibration took unit apart and put back together can not determine where sound is coming from Advised to watch
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CW5
Near Aurora, OH 44202
Jason N
Job Details: 12/16/2021
"Cc unit lights not coming on all the timeCustomer also stated the display was telling her to open and close door several times. Advised customer this is a door switch issue and they should be replaced. Replaced door switches using truck stock interlock kit. Opened and closed door several times, and ran heat test with water. All functions passed. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near North Olmsted, OH 44070
Angel
Job Details: 12/16/2021
"Cc that unit is not washing the dishes correctly. Ran diagnostics and found error code F7E1 no heat. So i took off front panel and ohmed out heater from control board and was opened will need to replace heater. Gave estimate to customer and stated that they were going to leave like that for now if anything they would call back to continue with repair. Opt test ok.; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Westlake, OH 44145
Angel
Job Details: 12/16/2021
Cc that unit was not washing dishes. Ran unit and pump was not turning on made sure it was receiving power from the board and was good pump needed to be replaced. Replaced from truck stock tested unit. Opt test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW05
Near Windham, OH 44288
Brian M
Job Details: 12/16/2021
Picked up and deposited check
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details: 12/16/2021
Installed valve Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Shaker Heights, OH 44122
Corina B
Job Details: 12/16/2021
Took temp of ff 39*. Replaced the control. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Eastlake, OH 44095
Joe O
Job Details: 12/16/2021
Found new ui cracked. Installed control and ui. Ran auto test and calibration. Re ordering ui; ordrng 1 W11112662 (console)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JZ1
Near Strongsville, OH 44149
David R
Job Details: 12/16/2021
Replaced broiler element. Tested at 500* good. Cycling. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Amherst, OH 44001
Gabriel P
Job Details: 12/16/2021
"Found defective shifter replace,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Aurora, OH 44202
Jason N
Job Details: 12/16/2021
Installed main control. Ran bake test to 350 degrees. Good spark and ignition. Preheated to 350 and cycles. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY00
Near Strongsville, OH 44136
David R
Job Details: 12/16/2021
"Steamed all ice out, cleared drain tube from rust. Foil tapped Evap tray. Replaced evap kit and thermistor. Reset temp settings. Give 24 hours to return to normal temps. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Novelty, OH 44072
Corina B
Job Details: 12/16/2021
"CC that the screen says to check the lint trap. Confirmed. Removed the lint screen ran under water, water is holding in the screen. Cleaned the screen with water started a cycle error code came back. Ran diag no error codes. Pulled the vent off started a cycle, ran a cycle with no code. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44128
Manny
Job Details: 12/16/2021
"Cc unit will start, runs for about 5 mins then shuts off, ran diagnostics cycle and found error codes FaE2 for wax motor electrical issue and F7E2 for wash motor electrical issue. Set unit in a test cycle when unit reaches step 6 unit starts restating on its own and control led start blinking fast. Unit will stay stuck in step 6 with all lights blinking and relays activation in the control. Ordering control, vent assembly (w/ gasket) and pump motor assembly.; ordrng 1 W11462458 (Control) and 1 W11416460 (Vent assembly) and 1 W11545539 (Vent gasket) and 1 W11460945 (Pump motor assy)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Willoughby, OH 44094
Joe O
Job Details: 12/16/2021
Cc: no powerFound unit is receiving proper power. Found loose connection on control. Re seated connection. Tested op test ok
We serviced a
KENMORE RANGE
Model 79042003605
Near Aurora, OH 44202
Jason N
Job Details: 12/16/2021
"Cc while running bake on upper oven, unit will display err while preheating Ran bake test on upper oven to 350 degrees. Did not see err display, but noticed unit beeping randomly and temperature setpoints disappearing and reappearing. Unit needs temperature selector controller. Not showing in stock at Marcone, cannot give customer eta, he stated hes leaving for 3 months, will hold off on this until he returns. ; ordrng 1 318601500 (Temperature control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Shaker Heights, OH 44120
Manny
Job Details: 12/16/2021
"Cc unit leaking, found door not closing completely on right side, fasten loose screws on hinge replaced gasket. No leaks opt test ok, advise no to close the door if something is against the door as it can warped the door liner."
We serviced a
FRIGIDAIRE DRYER
Model FDG336RES1
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 12/16/2021
"Cc: not heatingRan test cycle. Checked outside vent, good air flow, unit is heating. Pulled unit out monitored heat cycle. Unit has good heat and air flow. After roughly 30 mins unit started cycling heat on for just a second then shut right back off. Found operating thermostat breaking down, not reading heat properly. Needs thermostatThermostat discontinued.; ordrng 1 131539400 (thermostat,control(discontinued))"
We serviced a
N/A N/A
Model JB655DT1WW
Near Novelty, OH 44072
Corina B
Job Details: 12/16/2021
"GE appliance, extended warranty for whirlpool"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brecksville, OH 44141
David R
Job Details: 12/16/2021
"Cc unit wont stop draining. Drain constantly on, held cancel button 5-10 seconds. Cancelled draining. Let customer know about flood modes on unit, will kick on drain but and only way to stop is to hold cancel button to cancel out the mode. No error codes. Ran diagnostics and calibration. Good. Blew through pressure hose, clear. Good. Op test ok. **control part not needed."
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Sheffield Lake, OH 44054
Angel
Job Details: 12/16/2021
"Cc that unit was not heating or taking to long to dry and that the seal on drum came off. Checked seal and he cut it off so will need new one ordered. Started unit and Checked the vent and was clear had good air flow made sure the coils were working as should and that it was turning on every time as should also customer stated that he uses medium heat on a normal cycle with a mixed load. Explained customer that this unit has sensors that detect clothes when there dry and if you have a mixed load on a auto dry is not going to work as should let him know to use the timed dry for bulky, small, or mixed loads, only use auto dry for items that are all the same like towels or jeans. Ordering seal.; ordrng 1 280114 (Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Ravenna, OH 44266
Jason N
Job Details: 12/16/2021
"Cc unit still freezing food in ff sections and things thawing in freezerChecked frost pattern on evaporator, heavy frost on first coil, rest of evaporator bare. Unit has refrigerant leak, will need sealed system repair. Customer not moving forward with repair, will need refunded parts and labor cost from previous repair attempt. ; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Cleveland Heights, OH 44106
Manny
Job Details: 12/16/2021
"Cc unit not starting, set unit to normal, unit has power but wont start, took unit apart and found broken belt and shattered roller pulley is also hard to move, replaced rolls, belt and pulley using T/S 4392067. Opt test ok!; used 1 4392067 (DRYER REPAIR KIT), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Mantua, OH 44255
Jason N
Job Details: 12/16/2021
"Cc unit not draining Customer stated unit made grinding noise and wasnt pumping the water out. Ran diagnostics, found code f7e6 for motor fault. Ran auto test, unit slipping in agitation, also agitator and basket spinning at the same time. Checked drive hub, found hub is worn again. Found drive shaft splines corroded and unable to maintain proper spline engagement. Unit will need drive hub and gearcase. Replaced drive hub using truck stock to get the customer up and running until next service. ; ordrng 1 W11454738 (Gearcase) and 1 W10528947 (Hub), used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WALL OVEN
Model CWG3100AAS13
Near Lorain, OH 44052
Gabriel P
Job Details: 12/16/2021
Re calibrate temp and it when back down to 400 show prove to customer opt test ok
We serviced a
MAYTAG DRYER
Model MGD6230RHW
Near Painesville, OH 44077
Dan H
Job Details: 12/16/2021
"Customer complaint that unit is making noise , found vent clip had fallen off, reinstalled, unit sounds like a dryer, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Avon, OH 44011
Gabriel P
Job Details: 12/16/2021
"Found evaporator drip pan clog steam ice and clear debri,opt test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cleveland, OH 44129
Marie V
Job Details: 12/16/2021
"Cc that the unit makes a noise close to the end of the cycle. Started unit couldnt duplicate noise. Took unit apart and found that blower wheel has cracked. Replaced from Surplus, because we are still waiting on the parts. Tested unit. Op test ok; used 1 Wp697772 (Blower wheel) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/16/2021
"Replace door panel and stop and wheel,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 12/16/2021
Found handle warp need handle but do not need to schedule to return customer will put handle him self opt test ok ; ordrng 1 W11459378 (Handle)
We serviced a
GE WALL OVEN COMBO
Model JKP86B0F2BB
Near Novelty, OH 44072
Brian M
Job Details: 12/16/2021
In control Ran test bake and broil OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DISHWASHER
Model PDT855SIJ0II
Near Avon Lake, OH 44012
Angel
Job Details: 12/16/2021
Replaced drain pump reinstalled unit in place tested unit and its draining and working as should. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ5
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/16/2021
Installed control board. Tested all functions. Light control and heat tests good. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFUS2613LE1
Near North Ridgeville, OH 44039
David R
Job Details: 12/16/2021
"Cc unit water not working and food freezing in FF section. Found damper is not properly closing. Causing water line to freeze and items to freeze as well. Ordering damper assembly. ; ordrng 1 241600906 (Damper assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW1
Near Beachwood, OH 44122
Jason N
Job Details: 12/16/2021
"Cc unit not spinning out certain loadsCustomer stated some loads containing comforters or towels will not spin out fully. Ran diagnostics, found codes f0e5 for offbalance load and f7e0 for power loss. Ran auto test and calibration. All functions passed. Advised customer about proper load sizing to ensure balance load, and that unit will generally have a hard time spinning comforters. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Elyria, OH 44035
David R
Job Details: 12/16/2021
"Cc unit not closing. Found latch is moving out of place. Also seems like the door will not get close enough to come into contact with switch. Ordering switch, hinge and receptacles. ; ordrng 1 W11551763 (Door switch) and 2 W11551301 (Hinge)s and 2 W11116026 (Hindge receptacle)s"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DS01
Near Avon Lake, OH 44012
Angel
Job Details: 12/16/2021
Replaced upper control board tested unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44129
Marie V
Job Details: 12/16/2021
"Cc that the latch broke, confirmed. Replaced latch and ran diag, found error code F0E5 off balance load and F0E7 load detected when cleaning washer. Cleared error codes. Tested unit and ran a factory calibration. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model PLES399ECH
Near Strongsville, OH 44149
Marie V
Job Details: 12/16/2021
"Replaced switch and cleaned glass door. Preheated oven to 350*, took temps. Pass. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Strongsville, OH 44149
Marie V
Job Details: 12/16/2021
Replaced water valve. Tested unit. No leaks. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Berea, OH 44017
Marie V
Job Details: 12/16/2021
Cc that the unit was spinning all crazy and that it was doing the spin or rinse many times they had to reboot unit to get it to work but last time it was use it did not finish the cycle. Ran diag found F0E5 off balance load detected. Unit was off balance when arrived. Adjusted legs so unit does not rock back and forward. Ran auto test and calibration. Op test okAdvice cust to use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Berea, OH 44017
Marie V
Job Details: 12/16/2021
"Replaced pump and water valve. Started unit , inspected for any leaks, had none. Drained unit and restarted the cycle. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor, OH 44060
Dan H
Job Details: 12/16/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Perry, OH 44081
Dan H
Job Details: 12/16/2021
"Customer complaint of knocking sound, confirmed, found a tide pod lid in the blower wheel housing, removed, op test good"
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Perry, OH 44081
Dan H
Job Details: 12/16/2021
"Installed new rollers and idler pulley, op test good"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Bay Village, OH 44140
Angel
Job Details: 12/15/2021
"Cc that unit is squeaking. Verified and found the pulley and rollers are worn out will need to be replaced. Replaced rollers, pulley, and belt tested unit and sounds as it should. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SB01
Near Grafton, OH 44044
David R
Job Details: 12/15/2021
Cc unit making noise. Sounds like unit is about to take off. Bad bearings inside. Unit Tub is discontinued. Customer paid SVC only. ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Madison, OH 44057
Dan H
Job Details: 12/15/2021
"Customer complaint that unit is not making ice, confirmed, unit needs new ice maker , ice maker is already on order from expart; schdld next appmnt for 12/21 TUE !"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Chardon, OH 44024
Jason N
Job Details: 12/15/2021
"Installed interface control. Ran wash test, all functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rocky River, OH 44116
Angel
Job Details: 12/15/2021
"Cc that unit is not washing properly or draining. Ran diagnostics and found no error codes ran a normal cycle to see how it fills and washes and drains and than just did a full test cycle in diagnostics to make sure every component is doing what its supposed to. The heater, wash pump, drain pump and everything else is working as should. Explained to customer that its important to prime the hot water before starting the dishwasher and to clean the filter at least monthly which that will help to clean dishes as well. Also gave her some of our detergent test packages to try out. But unit is functioning as should. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/15/2021
"Replace control but harness seems to be good then ran diagnostic auto test and calibration they both pass,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Strongsville, OH 44149
Gabriel P
Job Details: 12/15/2021
"The reason why the left rear coil gets hot when oven is use is because the oven vent is near it and will cause to get warm is the way unit is design but customer did not no that,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Conneaut, OH 44030
Brian M
Job Details: 12/15/2021
Installed fan OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Ashtabula, OH 44004
Brian M
Job Details: 12/15/2021
Cc unit will not drain Found drain tube clogged Removed clog OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Novelty, OH 44072
Brian M
Job Details: 12/15/2021
Cc unit does not line up Right Door does not sit flush with left door There is no adjustments for this its due to how mullion heater pulls left door in just a hair more Advised customer on this issue OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rocky River, OH 44116
Angel
Job Details: 12/15/2021
"Cc says that washer has been working good since last time the UI doesnt turn off or anything anymore but this time the unit will sometimes finish or sometimes the clothes is wet at the end of the cycle but only in the bedding cycle. Ran diagnostics and found error code F0E3 overload explained to customer about issues she can have with this error code and reminded her about how much she can put in the washer for her to wash made sure everything was good looked under washer and found the the gear case is starting to leak as well. Gave her the estimate and she said she will keep using it till it goes out and just get a new one does not want to put more money into it. Opt test ok.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20TKXFW00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/15/2021
"Recovered refrigerant. Installed compressor and uv dye drier filter. Brought system down to 29 in/hg vacuum, held vacuum. No change to gauges. Recharged system with 5.5pz of r134a. Low side stable at 1psi, frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Olmsted Falls, OH 44138
David R
Job Details: 12/15/2021
"Cc unit not washing. Ran diagnostics, F4E3 wash motor error. Found wash motor getting 120 v but spray arms not moving. Will need pump wash motor. Customer said they will have to think it over, paid SVC only. ; ordrng 1 W11085683 (Pump wash motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details: 12/15/2021
"Cc noises when agitating. Put a load inside unit, out on normal cycle. Ran through and all normal sounds. Made sure all parts that put on are tight. Good. Unit is working properly. What customer is hearing is the slider move back and forth. Showed customer how the slider attaches to gearcase and moves up and down. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Strongsville, OH 44149
Gabriel P
Job Details: 12/15/2021
"Condenser line blocking fan from spinning,ordering compressor ; ordrng 1 WPW10507886 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44134
Gabriel P
Job Details: 12/15/2021
"Found suspension defective gave estimate customer will buy new but if she changes her she will call us for repair ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDB7749AWM1
Near Shaker Heights, OH 44120
Marie V
Job Details: 12/15/2021
"Cc that the unit stopped running mid cycle. Unit has water inside. Took panel off and verify power, power is at the bi-metal, bypass to test, drained water out. Gave est to cust. Will fix unit. Cust paid in full.; ordrng 1 W10258275 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44128
Marie V
Job Details: 12/15/2021
"Cc that the UI and the lights on unit were flickering and you couldnt do anything on the UI you can press it put it would not work. Right now unit is not making anything, is working good. But verify wiring diagram and power comes from control to UI and from control to Lights. Will replace main control and UI. ; ordrng 1 W11224256 (Control.) and 1 W11387387 (Ui)"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830IL00
Near Beachwood, OH 44122
Brian M
Job Details: 12/15/2021
Cc of errors but now its working Verified errors Found stuck key and keyboard disconnected errors Ran test on upper and lower no issues found today but advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Painesville, OH 44077
Corina B
Job Details: 12/15/2021
"Cust showed pop, sent pic. CC that the unit does not spin the clothes out. Ran diag F0E5 OFF BALANCE LOAD DETECTED, F0E2 OVER SUDS CONDITION DETECTED, F7E6 MOTOR FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Service pointer W10754551B to replace the control. Will need a new control. ; ordrng 1 W10634026 (Control)"
We serviced a
JENN-AIR OTR MICROWAVE
Model JMV8208CS0
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 12/15/2021
Replaced the door switches. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Concord, OH 44077
Joe O
Job Details: 12/15/2021
"Cc: oven temp not correct, flames too high on simmerFound burner flames too high on simmer. Adjusted. Ran test bake unit averaging 356 degrees. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near East Cleveland, OH 44112
Manny
Job Details: 12/15/2021
"Cc oven went out on thanksgiving. Set unit to bake at 350 igniter glows but not ignition. Removed back cover to check gas coil as soon as I removed the last screw the oven came on, put cover back on and shut unit off and reset it to bake at 350 oven start with no issues (turn it on and off multiple times). Unit is working properly. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brecksville, OH 44141
David R
Job Details: 12/15/2021
Cc unit not starting. 3-4 buttons on UI not taking command. Film on Ui is coming off as well. Ordering user interface control. ; ordrng 1 W11460908 (Console) and 1 W11460962 (Housing UI)
We serviced a
GE OTR MICROWAVE
Model JVM7195FL1DS
Near Mentor, OH 44060
Corina B
Job Details: 12/15/2021
CC that the moisture sensor fault code come up when using the popcorn button. Confirmed called bJ tested the sensor out of range. Replaced the sensor. Popped a ag of popcorn. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Cleveland, OH 44102
Angel
Job Details: 12/15/2021
"Cc that unit is not making ice and making a clicking sound. Verified and found the ice maker stuck not able to cycle motor jammed tried to cycle but would not cycle would just start clicking trying to cycle but could not jump the teeth on wheel unit will need ice maker replaced. Gave customer estimate and said he will buy one and install himself. Opt test ok.; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LESR26EFE0
Near Solon, OH 44139
Brian M
Job Details: 12/15/2021
Steamed out evap drip pan made sure no obstruction Advised to watch
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Cleveland, OH 44119
Manny
Job Details: 12/15/2021
"Cc striker broke off and its stuck. Found broken striker stuck in latch, replaced latch and striker, opt test ok."
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Painesville, OH 44077
Joe O
Job Details: 12/15/2021
"Installed micro switches, and latches. Tested multiple times. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Solon, OH 44139
Brian M
Job Details: 12/15/2021
Cc unit not cooling Found unit turned off Turned cooling on Advised to watch for 48 hours
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW0
Near Bedford Heights, OH 44146
David R
Job Details: 12/15/2021
Legs are good. Adjusted right side. Floor is slanted a little. Customer looked and ok with height. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44122
Marie V
Job Details: 12/15/2021
"Cc that the frame on the door came off. Confirmed. Unit will need new door glass. Office will contact once they have eta on the part; ordrng 1 W11176456 (Glass door) and 1 WPW10481433 (Name plate), used 1 W10888179 (Light bulb) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Cleveland, OH 44111
Angel
Job Details: 12/15/2021
"Cc that unit works and than stops and lid will not open. Confirmed unit is locked ran diagnostics and found error code F5E1, F5E2, and F5E3 all lid lock failure tried to unlock it and had to pull on lid while trying to unlock it in diagnostics until it opened need lid lock replaced. Will need to order part do not have one in truck stock.; ordrng 1 W11307244 (Latch)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Avon Lake, OH 44012
Angel
Job Details: 12/15/2021
Cc that unit wont run and if it does it will when it wants too and they tried to spin by hand once and worked. I tried to Start unit and started running right away tried a couple of times and worked fine so i took apart unit and checked connections or for something unusual checked the motor switch and seems flimsy but from customer telling me that they tried once to spin by hand and worked will order motor as well. Ordering switch and motor.; ordrng 1 279787 (Motor) and 1 W10847984 (Switch) and 1 WPW10298258 (Moisture sensor harness)
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW0
Near Chagrin Falls, OH 44022
Marie V
Job Details: 12/15/2021
"Cc that the unit when off balance they tried to get it to drain and spin but now unit does nothing, it will not start the cycles. Confirmed theres still water inside unit, unit enters float mode to try to get the water out, i cancel it and ran diag , got it to drain the water out, it sounded like something came off the pump. also when tilted unit found oil all over rotor and stator. Ran diag and found error code F9E1 drain pump system problem , F9E2 water ring detected, F0E5 off balance load. Deleted error codes, ran auto test unit is loud when spinning. . Unit will need new gear case , rotor , stator and slider. Cust will call bas if they want to continue.; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near South Euclid, OH 44121
Manny
Job Details: 12/15/2021
"Took unit apart and removed old motor, went to install motor and noticed that it have a Dshaft and the old one has a screw shaft, spoke to BJ and he gave me the right part number, reordering motor. Took motor for return ; ordrng 1 WP33002795 (motor-drve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Avon, OH 44011
Gabriel P
Job Details: 12/15/2021
Took pictures of dents on top need tub ; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZBM00
Near Maple Heights, OH 44137
Marie V
Job Details: 12/15/2021
"Cc that the unit is leaking at the fresh food section and theres ice on freezer. Confirmed. Found drain tube clogged. Cleared all out, added water to the drain tube to make sure is clear. Op test ok."