Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7680 customer reviews

Jason N.

Jason N.

REFRIGERATOR MAYTAG MBF1958FEZ02 "Installed control board and harness. Programmed control to correct code, 21. Op test good."

Near Madison Ave, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR MAYTAG MRT311FFFH00 "Cc when opening ff door unit making squeak noiseFound installers tried to use shim under hinge side, sound coming from height adjustment wheels under unit. When door opened, weight from door causes unit to creak from wheel. Same thing will happen on other side when pushed down. Loosened wheel assemblies slightly so allow some give when weight shift happens, creak is now gone, op test good."

Near Antioch Rd, Perry, OH 44081
Jason N.

Jason N.

RANGE KITCHENAID KODE500ESS04 "Installed upper blower fan. Ran bake test to 350. No abnormal noise present. Customer says lower door not closing like it should. Needs to seal better. No adjust to be made on door, nothing interfering with close. Ordering hinges.; ordrng 2 W10825778 (hinge-door)s"

Near S Ridge Rd, Madison, OH 44057
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Replaced parts listed, ran quick wash, op test good"

Near Waverly Dr, Avon, OH 44011
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint washer not draining water still in basket, confirmed, emptied water, found razor blade in drain pump, cleared debris, op test good"

Near Somerset Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8200YW0 Installed new part unit op tested good

Near Mallard Ct, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR AMANA ARS9168AW0 Customer wanted Freon removed so he can dispose of the refrigerator(not cooling). Recovered 1.6 oz of refrigerant.Op test ok

Near Sandridge Ln, Willoughby, OH 44094
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Cc of no cool Found evap frosted over Ran manual defrost heater ok Found thermistor out of range Replaced using truck stock Defrosted evap all the way OP TEST OK ; used 1 W10902214 (THERMISTOR) from stock

Near Biltz Rd, Kent, OH 44240
Dan H.

Dan H.

DRYER SAMSUNG DV331AEWXAA "Found element open, unit needs new element ; ordrng 1 DC97-14486A (ELEMENT 157.96), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fox Mill Rd, Mentor, OH 44060
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDS30IXBL1 "Customer complaint dishwasher wheels on upper rack are falling off, confirmed, replaced adjusters with kit sent, op test good"

Near Coe Ave, North Olmsted, OH 44070
Joe O.

Joe O.

WASHER WHIRLPOOL WFW96HEAW0 Installed mcuRan quick testOp test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Scarborough Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

WASHER WHIRLPOOL WFW72HEDW0 "Customer complaint washer has error codes, confirmed ran diagnostics found f3e1 water level fault, and f8e1 no water detected, pressure hose checks good, pressure switch failing, unit passed calibration test, started quick wash, unit started draining and filling, ordering pressure switch; ordrng 1 WPW10448876 (switch-wl)"

Near Cherie Dr, Garfield Heights, OH 44125
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED5PHEXRQ00 Cc: frost build up in ice chute/ no guide for ice chuteFound ice chute door is closing and sealing properly. Found guide over ice chute missing. checked gaskets to ensure they are sealing as well. All check good. Needs ice guideCustomer does not want to repair at this time

Near Hazelmere Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Customer complaint washer gets stuck on rinse and spin cycles, unit was in spin cycle with lid unlocked and paused, started cycle, washer just hummed, basket moves freely, tach test passed, capacitor failed, F7e1 basket speed fault, f2e1 stuck key, cleared, ordering capacitor ; ordrng 1 W11162560 (CAPACITOR )"

Near Ludgate Rd, Shaker Heights, OH 44120
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF305EBL00 Cc: frost build up in freezer/ ice buildup in vent for refrigerator/ freezing food in refrigeratorFound gaps and rips in both ff and freezer gaskets. Tested damper motor for operation. Found damper motor functioning. Advised customer that air needs to have room to flow and the coldest point in the refrigerator is right in front of the vent. Needs door gaskets. ; ordrng 1 W10436252 (frz door gasket(blk)) and 2 W11368721 (FF DOOR GASKET)s

Near Shoreland Cir, Willowick, OH 44095
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FBS00 Steamed evaporatorInstalled control and ff evap coverOp test ok

Near Laclede Rd, South Euclid, OH 44121
David R.

David R.

RANGE WHIRLPOOL WFE525S0HV1 Burners working fine. On cooktop are a couple scratches on dual element burner. Ordering cooktop ; ordrng 1 W11156895 (COOKTOP)

Near Midway Blvd, Elyria, OH 44035
Joe O.

Joe O.

COOK TOP WHIRLPOOL WCG97US6HS00 Cc: burner not ignitingFound burner cap on incorrectly. Re centered burner cap. Op test ok

Near Belvoir Blvd, South Euclid, OH 44121
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SMHZ01 Replaced the evap fan. No water to unit. Optest ok

Near Fielding Dr, North Olmsted, OH 44070
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF320PADB2 "Replaced sump asm, op test good"

Near Murray Rd, Valley View, OH 44125
Dan H.

Dan H.

REFRIGERATOR JENN-AIR JS48PPFXDA "Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees , freezer section temperature at 45 degrees, found evaporator fan not running, evaporator fan motor is receiving power, unit needs evaporator fan motor, part is no longer available ; ordrng 1 67003075 (FAN MOTOR)"

Near Gamekeepers Trail, Novelty, OH 44072
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that after power outages unit will not start and needs to be reset by lifting and closing lid 6-7 times, ran diagnostics no error codes found, unplugged unit to simulate power outage, control did not come back on , diagnostics led is out, control is receiving 120vac ,unit needs new control; ordrng 1 W11116590 (cntrl-elec)"

Near Hemlock Rd, Chagrin Falls, OH 44022
Corina B.

Corina B.

REFRIGERATOR TAPPAN TRT16NRHW2 Replaced the defrost timer. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Brockley Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHB2740PE8A Installed new part unit op tested good

Near Conley Rd, Ashtabula, OH 44004
Joe O.

Joe O.

DRYER MAYTAG MEDC465HW0 Cc: not drying properlyFound temps inside unit at 358 degrees. Found temps out of the rear of unit at 160 degrees. Found venting coiled up behind unit (took pics). Found venting to be clear of obstructions. Customer shortened venting. Unit functioning as designed. Op test okCustomer is using aluminum accordion style venting advised customer of the fire hazard that comes with this style venting.Customer refused to sign

Near Kapel Dr, Euclid, OH 44117
Nicholas F.

Nicholas F.

REFRIGERATOR GE TFX25JPCG AA Cc refrigerator is leaking confirmed.found ice block in bottom of freezer.evaporator drain tube is clogged needs to be steamed out and replaced drain tube is unavailable.steamed out drain.customer does want repair

Near Rosebury Ct, Mayfield Heights, OH 44124
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SDE2 "CC that the unit is leaking. Started a cycle found water leaking from the float switch. Will need a new float and gasket. Office to order parts; ordrng 1 WP8531743 (gasket 2222) and 1 WPW10195036 (float assembly 3659) and 1 WPW10195038 (nut 446), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Vineyard Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 the turn tube on the evaporator there is not enough material to work with and what material is available it’s flattened I would not be able to get a good solder on it Tech line recommended sending a lock ring technician to attempt to finish the repair. ; schdld next appmnt for 8/19 MON 12-5

Near Sandalwood Rd, Bedford Heights, OH 44146
Dan H.

Dan H.

WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is not starting, ran diagnostics found f5e4(lid not open between cycles) and f2e1(stuck key) error codes , all buttons on user interface are working, unit is not starting, unit needs new control; ordrng 1 W11162440 (cntrl-elec)"

Near Strathmore Dr, Valley View, OH 44125
Dan H.

Dan H.

DRYER WHIRLPOOL WGD9200SQ0 "Pulley shaft is too worn to replace pulley, unit will need new shaft, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 W10837240 (idler pulley 24.60)"

Near Orchard Ln, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7500GC2 "CC that there is a noise when it runs. Ran a normal load. Found the gear case, stator, rotor and rps scraping. The bolt to the rotor is tight. Office to order parts. ; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"

Near Green Jacket Ct, Avon Lake, OH 44012
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM354DSS5 Cc of unit not washing Found sump to be getting power but not kicking on Needs sump assembly ; ordrng 1 W10805015 (pump&motor)

Near Aspen Glen Dr, Solon, OH 44139
Corey L.

Corey L.

REFRIGERATOR GE GFE29HSDASS "Customer complaint water dispenser button broke again and is stuck in, confirmed water button stuck in, corrected button, advised customer to touch button in the center at the led to prevent button from breaking, ordering another display asm; ordrng 1 WR17X13200 (refrigerator dispens)"

Near Eagle Creek Dr, Avon, OH 44011
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5821SW0 "CC the the lid lock is not working. Found the latch is broken. Will need a new latch. Office to order part; ordrng 1 WP8318084 (switch-lid 3065), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Cove, Avon Lake, OH 44012
Nicholas F.

Nicholas F.

REFRIGERATOR KITCHENAID KFCP22EXMP5 "Cc freezer door is off track and unit won’t make ice.confirmed wheel is broke off right track of door.evaporator drain tube is clogged Ice maker cycled never found home position never called for water unit needs new icemaker,door tracks drain tube.Customer is not getting repair; ordrng 2 12002497 (gear (left))s and 1 W10619951 (drain tube) and 1 W10884390 (icemaker) and 2 WP13055901 (slide)s and 1 WPW10330994 (bracket) and 1 WPW10330995 (bracket) and 2 WPW10544403 (bracket)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Powell Dr, Bay Village, OH 44140
Dan H.

Dan H.

FREEZER FRIGIDAIRE FFFU14F2QWA "Customer complaint that unit is not freezing, temperature at 48 degrees, no frost pattern on evaporator , unit needs new compressor and evaporator , customer does not want repair at this time; ordrng 1 297411253 (compressor 228.16) and 1 297414800 (evaporator 82.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Luxor Rd, East Cleveland, OH 44118
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED9400SW0 The units heating element is open it is gettin 240vac ; ordrng 1 WP8544771 (element)

Near Duffton Ln, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFX2676FRZ00 "CC that the unit is not cooling. Found ff 58* freezer 38*. Found the first evap covered in ice and frost. Will need a new evap fan harness. Office to order part. Whirlpool is sending an authorization for parts; ordrng 1 W11087438 (motor-evap 8366), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wolf Rd, Bay Village, OH 44140
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Replace the nut. Will need a bolt to install microwave. Optest ok. ; ordrng 1 W10821385 (hard-mount)

Near Belladon Ct, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint that deli drawer keeps falling down, found stop on track broken, stop is part of shelf, unit needs new shelf; ordrng 1 W11243759 (shelf-glas)"

Near Milton Rd, University Heights, OH 44118
Dan H.

Dan H.

WASHER WHIRLPOOL WFW94HEXW2 "Customer complaint that unit was not spinning and door was not opening, ran diagnostics found f6e1(serial miscommunication between central control unit and motor control unit) error code, started test cycle unit flashed f5e1(door switch error) error code, door lock locks and unlocks, unit needs new central control unit, customer want boot replace ; ordrng 1 W10427967 (cntrl-elec 159.97) and 1 W11106747 (bellow 138.69), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Landon Rd, Shaker Heights, OH 44122
Nicholas F.

Nicholas F.

DISHWASHER GE GDT580SMF6ES "Cc dishwasher is not powering on.tested outlet outlet has power getting 120 volts at terminal block.ui and control are not powering up.unit needs new ui and control.customer does not want repair at this time; ordrng 1 WD21X21916 (elect cont bd) and 1 WD21X23461 (kit svc ui top logic), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Butternut Rd, Chardon, OH 44024
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW0 "Replaced the gearcase, rotor, stator, wire harness, main control and clutch. Brought core back for return. Ran a calibration. Started a normal cycle and a drain and spin. Optest ok."

Near Shirley Ave, Maple Heights, OH 44137
Joe O.

Joe O.

FREEZER UPRIGHT FRIGIDAIRE FFU20F9GW0 "Cc: not freezingFound temps of 46 degrees. Found unit pulling 2.3 amps. Only has a partial frost pattern. Spoke to BJ advised him of what’s going on. He had me tap the system found pressure at 55 psi unplugged. Plugged unit in found unit in a 10 inch vac. He stated that the system probably sucked in air causing the amps to be so high. Needs compressor, evaporator, and drierCustomer does not want to repair at this time"

Near Heritage Ave, Madison, OH 44057
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWC565FW1 Installed gearcase and motor.ran auto test cycle unit passed all cycles ran calibration

Near W 48th St, Cleveland, OH 44102
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Replaced customer supplied user interface under customer’s request, no change, replaced main control, programmed control, op test good"

Near Roberta Dr, Bay Village, OH 44140
Corey L.

Corey L.

WASHER AMANA NTW4605EW0 "Customer complaint washer not turning on, confirmed cycle not starting, green led is on, ran diagnostics found f5e1 lid switch fault, f7e6 motor fault, f8e1 no fill long fill and f2e1 stuck key, drain hose laying on floor, moved to sink, lid lock failed, replaced lid lock asm, ran high spin and heavy agitation tests, unit is operating as designed, customer has unit plugged into gfi and sharing with an extension cord going outside, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

Near W 111th St, Cleveland, OH 44111
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dw door seems like it’s hitting something when opened and closed and upper rack speaks loudly when pulling out, confirmed, found kickplate installed too high interfering with door hinge, adjusted kickplate, upper rack needs adjuster kit; ordrng 1 W10712395 (adjuster)"

Near Redwood Blvd, Avon Lake, OH 44012
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "customer complaint dishwasher is not cleaning dishes, ran diagnostics found F4e3 wash motor didn’t start, f7e1 no heat, found wash motor failed, replaced with ts sump asm, heat circuit tests good, op test good; used 1 W11085683 (PUMP&MOTOR) from stock"

Near Waterbury Rd, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR JENN-AIR JS48NXFXDW10 "Customer complaint frz door seal is loose and creating frost, confirmed, magnetic strip on seal slid down both top corners not sealing, needs frz gasket, quoted, customer does not want repair at this time, gasket WP2266901 used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near King Arthur Ct, Westlake, OH 44145
Corey L.

Corey L.

DISHWASHER KITCHENAID KUDI01ILWH1 "Customer complaint door falling open, confirmed, found left linkage broken, found sp 4317369 pertaining to linkage, unit needs link kit; ordrng 1 8194001 (LINK KIT)"

Near Arthur Ave, Lakewood, OH 44107
Nicholas F.

Nicholas F.

WASHER MAYTAG MHW6630HC0 Cc washer is not spinning out close.ran diagnostic found f0e2 oversuds f0e5 off balance load cleared codes ran quick test cycle unit passed all cycles.unit is sitting on wood pallet causes it to go off balance when spinning.

Near Overlook Dr, Fairview Park, OH 44126
Corey L.

Corey L.

WASHER MAYTAG MVWC200XW1 "Customer complaint washer was leaking water pooled up in front, no signs of water on cabinet or components, pressure hose tests pass, started small cycle, unit filled and advanced to wash, unable to duplicate the problem, left water mit mat for customer to monitor"

Near Walter Rd, North Olmsted, OH 44070
Corey L.

Corey L.

DRYER MAYTAG MGDB750YW2 "Customer complaint dryer is rattling because latch is broken and loose, confirmed, quoted to swap latches from one side to the other plus price of latch if needed, latch not needed, swapped right with left latch, op test good"

Near Kirtland Ln, Lakewood, OH 44107
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed thermistor from truck stock the one sent was not the right one for the unit Installed control Raised freezer door found door to be sagging a little OP TEST OK ; used 1 W10902214 (THERMISTOR) from stock

Near County Line Rd, Diamond, OH 44412
Brian M.

Brian M.

DRYER MAYTAG MDG2500BWW "Cc of noise found belt worn and pulleys worn as well Needs. Belt idler pulley and 2 rollers ; ordrng 2 12001541 (bearing & roller asy3018)s and 1 WP33002535 (belt2222) and 1 WP6-3700340 (bearing1652), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Aspen Meadow Dr, Ravenna, OH 44266
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW1 Cc unit will not always go to selected mode unit jumps cycle selection and also that unit will not always complete a cycle Found unit not staying on selected cycle Found error for communication f6e3 Ran auto test did not complete Ran manual test for lid lock unit is locking Needs Control and UI console ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)

Near Rootstown Rd, Ravenna, OH 44266
David R.

David R.

DRYER MAYTAG MEDX700XL0 Squealing noise while running. Idler pulley is worn down. Replaced with dryer kit off t/s. Tested with clothes in. Op test ok; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock

Near N Prospect St, Oberlin, OH 44074
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Unit is cooling. Fz temp at -1* and FF at 39*. Took over cover and has frost pattern. Unit is good. Op test ok.

Near Midway Blvd, Elyria, OH 44035
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFT2776DEM00 "Called whirlpool they advised to make sure thermistors are in correct location and ohming out properly Light blue and pink p8 connector and to defrost evap, also to make sure three way valve is plugged in all the way and doesn’t have corrosion, advised to change to regular defrost as well to make sure fan harness is not corroded as well Checked resistance of thermistor it’s within range defrosted unit and verified all connections including connections on main board Called whirlpool back and Kathy stated that there is no further recommendations for customer to contact customer support

Near Stonewater Dr, Kent, OH 44240
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF989SDAB00 "Cc no cool. FF temp 80*, Fz temp 80*. Dual Evap. Looked at compressor. Customer had us out here in 2015 to replace Evap, compressor and put in UV filter. Tapped system, pressure was 30, plugged in and went into a vacuum. Talked to BB, checks all joints of compressor, filter, and Evaps. Found leaks at FF Evap and compressor. Will need Compressor, Evap, filter.; ordrng 1 W10276644 (compressor 536.98) and 1 W10917531 (evaporator 193.05) and 2 WPW10143759 (dryer UV 17.09)s, used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Crescent Dr, Avon, OH 44011
David R.

David R.

DISHWASHER MAYTAG MDB4949SDM2 Replaced dispenser. Tested to make sure it opened. Op test ok

Near Springdale Dr, North Ridgeville, OH 44039
David R.

David R.

RANGE AMANA ACF3315AK "Cc top burners aren’t working, can hear clicking but is really intermittent, been using matches to start fire up. When I tried the burners, nothing lit up. 120 going across spark module when knob turned. Ordering spark module.; ordrng 1 WP31962701 (module-spk 120.35), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Crestwood Ln, Olmsted Township, OH 44138
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Cc unit wasn’t working but now is Ran diagnostics found error for over sudsRan auto test and calibration OP TEST OK Advised customer that it may be to much soap or fabric softener I do not have parts customer does

Near River Park Dr, Kent, OH 44240
David R.

David R.

WASHER WHIRLPOOL WTW5000DW2 "Cc not going through cycle. F8E1 no fill long fill error. Found water valve cold bad, replaced valve from t/s. Tested. Both hot and cold working. Looked and saw customer has drain going directly into floor. Advised to look into owners manual about drain and stand alone pipe for unit to work efficiently. Op test ok.; used 1 W11210459 (VALVE) from stock"

Near Water St, Olmsted Falls, OH 44138
Brian M.

Brian M.

DRYER WHIRLPOOL WED4815EW1 Cc of noise Found noise coming from idler pulley Replaced using truck stock OP TEST OK ; used 1 691366 (

Near Cara Dr, Ravenna, OH 44266
Brian M.

Brian M.

DRYER MAYTAG MEDC465HW0 "Cc of no heat Found thermal fuse thermal cutoff and heater open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279816 (CUTOFF), 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"

Near Fronek Dr, Streetsboro, OH 44241
David R.

David R.

RANGE WHIRLPOOL WFE540H0ES0 Replaced all parts. Tested cooktop and bake/broil. Op test ok

Near Reichert Rd, Parma, OH 44130
David R.

David R.

WASHER MAYTAG MVWX655DW0 "Replaced control, suspension, hub kit, washplate. Ran service test and calibration, no banging around, all components test good. Leveled feet out. Op test ok"

Near Salisbury Dr, Parma, OH 44129
Brian M.

Brian M.

RANGE WHIRLPOOL WFG525S0HV0 Installed trim pieces and screw OP TEST OK

Near OH-303, Streetsboro, OH 44241
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC302EBS00 Cc: ice bin will not slide outCustomer states they use the freezer a lot. There is condensation building in freezer on the walls leaking into glides. Found glides are frozen in place. Replaced 1 glide notices the other glide is riveted to the support. found mullion to be dripping condensation into freezer door gasket and leaking onto light switch. Turned mullion heater to always on. Need support; ordrng 1 WPW10170987 (glide)

Near Music St, Novelty, OH 44072
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104HPS0 Installed new part unit op tested good

Near Hidden Valley Ct, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "Cc unit making ice slowly, hasn’t made in awhile nowConfirmed only a few cubes in ice bin, checked freezer temps, good at 4 degrees. Jumped t to h on ice maker, ice maker did not index. Unit needs ice maker. ; ordrng 1 2198597 (icemaker assy15445), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Inland Shores Dr, Mentor, OH 44060
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed tubRan test cycleOp test ok

Near Paw Paw Lake Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 "Cc unit not cooling or powering upCustomer showed popConfirmed no power in unit, checked voltage to outlet, good at 118v, checked voltage set power in to control box, good at 118v. Unit needs control box.; ordrng 1 W11236854 (contrl-box)"

Near Andrews Rd, Mentor-on-the-Lake, OH 44060
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHT1832TS0 "Customer complaint of ice build up, no ice found, good seals on doors, unable to duplicate the problem, unit is operating as designed"

Near Traditions Way, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees , freezer section temperature at 24 degrees , found frost build up blocking air channels, unit needs new evaporator fan blade kit and liner sealed to cabinet, air diffuser is also cracked, customer will contact us for rescheduling; ordrng 1 W10916494 (blade-fan) and 1 W11199204 (diffuser)"

Near E 86th St, Cleveland, OH 44106
Jeff M.

Jeff M.

FREEZER MAYTAG M1TXEGMYW01 The unit is getting stuck in defrost cycle needs a new defrost control; ordrng 1 WPW10352689 (cntrl-elec)

Near Richards Ave, Euclid, OH 44132
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new part unit op tested good

Near Harmony Ln, Willoughby, OH 44094
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FGUB2642LF7 "Cc unit temperatures jumpingCustomer stated that after last repair, ff temp read 56 for a few hours, freezer temps always good. It only happened that one day, it’s been good for a week now. Ran diagnostics tests for evap fan, damper op, and thermistor checks, thermistor read 42 for ff, 5 for freezer. Could not find any issues with unit at this time."

Near Seaport Cir, Ashtabula, OH 44004
Jason N.

Jason N.

DISHWASHER MAYTAG MDB7749SBM1 "Cc unit not draining/ workingRan diagnostics, found codes 10-1 for dispenser electrical problem 6-4 for float switch stuck open, 6-1 for low/ no water, 2-1 stuck button. Found drain hose with no loop under sink, corrected. Ran diagnostics cycle, unit blew up in mid cycle. Checked underneath unit, water leaking from sump housing onto electrical wiring. Power wires not installed correctly into j-box, just hanging under unit. Advised customer to contact electrician and have wires fixed and installed correctly on unit. Unit needs sump assembly. Customer to schedule when electrical work done. ; ordrng 1 W10595568 (cntrl-elec) and 1 WPW10780877 (pump&motor)"

Near Sunset Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Installed new part unit op tested good

Near Forestgrove Rd, Willowick, OH 44095
Joe O.

Joe O.

RANGE JENN-AIR JDS1750FP0 Cc: gas smellCustomer states if burner knob is turned before igniting he smells gas. Advised customer to ensure the burners are completely off. He wanted them adjusted so it’s harder to light burners. I told him there is no adjustment to tighten the knobs. Op test ok

Near Messenger Rd, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW2 "Customer complaint that unit is not starting and cannot change cycle, confirmed, ran diagnostics found f2e1(stuck key) error code, user interface test shows all keys are working, unit needs new main control, customer does not want repair at this time ; ordrng 1 W11195970 (cntrl-elec 294.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Howe Rd, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WZF56R16DW04 Installed new part unit op tested good

Near Karen Isle Dr, Richmond Heights, OH 44143
Corina B.

Corina B.

DRYER WHIRLPOOL WED4616FW0 "CC that the energy preferred timer does not move, but time dry does and door is not. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked voltage at terminal block, good. Checked the black wires to the timer motor, open. Will need a new timer. ; ordrng 1 WPW10436303 (timer)"

Near Fernway Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

FREEZER WHIRLPOOL WRB322DMBB00 The door was left open the fridge is too large for the area that it squeezed into.

Near E 116th St, Cleveland, OH 44105
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT118FFFH01 Evaporator was never delivered. Call SM reschedule appointment. ; ordrng 1 W10836706 (evaporator)

Near Columbus St, Bedford, OH 44146
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7500GC0 Installed new lid

Near Pearl Rd, Cleveland, OH 44109
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBE03 Defrosted evap all the way Installed evap fan motor thermistor kitChanged defrost to basic mode OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Dann's Way, Streetsboro, OH 44241
Brian M.

Brian M.

DRYER WHIRLPOOL GGW9250PW3 Cc of control lock on Found control lock to be on and not able to shut off Called whirlpool they advised that with this machine the UI will short out Needs UI board Estimate only

Near Woodbridge Rd, Hudson, OH 44236
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc unit not dispensing ice or waterConfirmed unit no dispense. Checked door switches, found Lh door with a large concave warp in plastic inner liner, not contacting door switch enough. Added shim to liner. Retested dispense of ice and water, both dispense good. Op test good."

Near Forest Dr, Willoughby, OH 44094
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF507ESS00 Cc: frost build up in ff section behind deli drawerFound ff evap frosted up. Found service pointer (W11092686) for this model and serial. Gaskets are sealing. Found evap thermistor is located in the wrong location. Installed thermistor in correct location. Steamed evap. Op test ok

Near Som Center Rd, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 The noise the customers hearing is the compressor kicking on and kicking off customer states the noise will last for 45 minutes to an hour and a half which is roughly how long the compressor will run to cool the fridge. Their kitchen and living room and dining room is just one giant open room they’re hearing the noise from the fridge that sounds amplified because it’s an open area

Near Old Royalton Rd, Brecksville, OH 44141
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new valve, op test good"

Near W 52nd St, Cleveland, OH 44102
Jeff M.

Jeff M.

RANGE WHIRLPOOL WOD51ES4EW00 The unit is completely dead. The thermal fuse behind the controllers open previous tech company replaced the thermal fuse the thermostat blower motor and both controls twice. I called Whirlpool Tech when I spoke with Joel he recommended a shield kit to be installed on the machine to correct this issue; ordrng 1 W10743209 (shield-ht) and 1 W11025102 (fuse-thrml)

Near S Woodland Rd, Pepper Pike, OH 44124
Corey L.

Corey L.

REFRIGERATOR JENN-AIR JFC2290VEM7 "Customer complaint of leaking from frz door and a sheet of ice on the frz floor, found defrost drain clogged, installed ptrap from ts, cleared ice, op test good"

Near Kirtland Ln, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 "What is solenoid is fields allowing water to seep past the solenoid causing the icemaker to overfill; ordrng 1 WPW10341320 (valve-inlt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Maplewood Rd, Mayfield Heights, OH 44124
David R.

David R.

DRYER AMANA NED4655EW1 "Replaced all parts. Wasn’t turned off or heating super hot. Took off heater and found coils broke. Replaced heater. Replaced motor. Tested. Op test ok; used 1 279827XXX (XXXDO NOT RESTOCKXXX), and 1 279838 (ELEMENT) from stock"

Near S Boone Rd, Columbia Station, OH 44028
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Cc unit not starting?Checked power in to unit good, at 122v. Unit lights work but nothing else. Unit needs control board.; ordrng 1 WPW10746274 (cntrl-elec)"

Near Johnnycake Ridge Rd, Mentor, OH 44060
Joe O.

Joe O.

MICROWAVE WHIRLPOOL WMH31017HZ0 "Cc: not heatingFound unit not heating, and making a lot of noise. Found mag looks rusted and or burned. Needs mag and diode.Customer does not want to repair at this time"

Near Cedarview Dr, Beachwood, OH 44122
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of a noise on spin sometimes, customer has recording, sounds like agitator skipping, found a few worn teeth on hub, replaced with ts part, op test good; used 1 W10528947 (HUB) from stock"

Near Bunts Rd, Lakewood, OH 44107
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is taking too long to dry, started normal dry cycle, unit is heating, found outside vent very clogged, advised customer that they need to clear outside vent"

Near Elton Ave, Cleveland, OH 44102
Joe O.

Joe O.

RANGE JENN-AIR CVG316W Cc: rear burner not ignitingFound burner is not sparking. Found igniter switch is not sending power to igniter when turned on. Needs igniter switch; ordrng 1 WPY704512 (switch- va)

Near Butterwing Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2570FEZ06 "Cust showed pop, sent pic. CC that the water is hardly dispensing and the food is freezing on the back wall. Found the top shelf not being able to fit a gallon of milk. Advised cust to lower the shelves to be able to fit a gallon on milk. Advised cust to replace the saddle valve with an inline valve. Removed filter and used bypass plug, good pressure. Optest ok."

Near Auburn Glen Dr, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good

Near Eagle Rd, Kirtland, OH 44094
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit fills up but does nothing else, ran diagnostics found f8e1(long/no fill) and f7e5(motor fault) error codes, ran manual test cycle, unit agitates, unit spins, valves open, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Detroit Ave, Cleveland, OH 44102
Nicholas F.

Nicholas F.

REFRIGERATOR GE PSB48YSHSS "Cc refrigerator is not cooling.customer advised that she has control replaced last year in June.nothing is running besides the lights.cycled power the compressor started up but no fans are running.unit needs new control Customer is getting repair.; ordrng 1 W11295998 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Pinetree Rd, Cleveland, OH 44124
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE104HPS0 "Cc unit not secure after previous repairCustomer stated top rack would roll out on its own. Adjusted unit with slight tilt back and secured to cabinets. Tested top rack with dishes, rack staying in place. Op test good."

Near Low Ridge Ln, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR GE GTS16GSHJRSS "Customer complaint that unit is not cooling, fresh food section temperature at 65 degrees , freezer section temperature at 24 degrees, evaporator fan motor is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor ; ordrng 1 WR60X23584 (motor ac/dc evap fan 58.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Ave, Cleveland, OH 44113
Jason N.

Jason N.

WASHER AMANA NTW4600YQ1 "Cc. Unit vibrating and moving all over when spinningUnit not level, level unit. Ran auto test and calibration. All functions passed. Ran quick wash and drain and spin w/ clothes. Vibrations normal. Op test good."

Near Sherman St, Geneva, OH 44041
Nicholas F.

Nicholas F.

WASHER AMANA LW8203W2 Cc washer is leaking.confirmed.unit is leaking from the bottom of transmission assembly.unit needs transmission assembly part is unavailable.

Near Country River Ln, Newbury Township, OH 44065
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WML55011HS3 "Installed control and display, unit powered on then display went black.Spoke with BJ after checking unit found start and cancel buttons not functioning. Called whirlpool tech line spoke with Scott, his service matters is down and advised to check switches.Checked switches.Needs both UI’s and door switchesOffice to reschedule, parts show out of stock; ordrng 1 W11206156 (panl-cntrl) and 1 W11220420 (panl-cntrl) and 1 W11255493 (interlock)"

Near Beaconfield Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

RANGE WHIRLPOOL WFG320M0BS3 "Customer never received new panel, reordering; ordrng 1 W10816993 (panel-side)"

Near Woodward Blvd, Garfield Heights, OH 44125
Brian M.

Brian M.

REFRIGERATOR GE GFE28GMKDES Cc of noise still Found noise coming from ff fan Needs fan replaced ; ordrng 1 WR24X27948 (refrigerator fresh f) and 1 WR60X29099 (refrigerator fresh f)

Near Hommon Rd, Ravenna, OH 44266
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 Cc: dripping in rear of freezerAdvised customer it is normal. The unit goes into a defrost and is suppose to drip into drain pan. Op test ok

Near Mayview Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFS22EWMS9 "Cc: ice buildup/leakingFound unit has ice build up in drain pan and bottom of freezer. found service pointer for issue. Found unit has old style drain tube. Replaced drain tube, steamed out iceOp test ok; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Belgrave Rd, Pepper Pike, OH 44124
Joe O.

Joe O.

RANGE WHIRLPOOL RBS245PDT11 "Cc: locking when in useFound error code f3e2(oven temp too high)Checked oven probe, checks good. Did not see any welded closed relays on control. Blower fan is functioning, found air vents blocked by debris not allowing proper air flow, cleared debris. Ran test bake to 400 degrees, unit pre heated, and cycled heat. Found temps at 380 degrees(cavity) after pre heat. Watched found temps to reach 400 and cycle off. Unit functioning as designed. Op test ok"

Near David Dr, Bedford Heights, OH 44146
Nicholas F.

Nicholas F.

DRYER MAYTAG MED5500FC2 Cc or rattling in dryer.dryer is in closet need step tech to. E pulled out customer must take off dryer vent before repair .rescheduling for return ; saved tckt

Near Brigham Rd, Gates Mills, OH 44040
Jason N.

Jason N.

DISHWASHER GE GDT655SMJ2ES "Installed inlet water valve, checked for leaks. Op test good."

Near Little Mountain Rd, Mentor, OH 44060
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDC10FXSS5 Cc unit leaking Found unit leaking at water inlet valve Estimate only customer does not want us to repair

Near Skyview Dr, Solon, OH 44139
Brian M.

Brian M.

DISHWASHER KITCHENAID KDPE234GPS Cc unit not washing properly Ran cup test on upper and Lower racks Found unit to be running properly OP TEST OK

Near OH-43, Kent, OH 44240
Brian M.

Brian M.

WASHER WHIRLPOOL WFW94HEXW2 Re ran diagnostics because I was now getting a f6e3 error and unit would not lock Called whirlpool they advised to replace the motor control board not the main control Found proper voltage going to mcu

Near Grace Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4950HW1 Found transmission shaft bend to the side badly ordering also cam strip ordering ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)

Near Oak Point Rd, Lorain, OH 44053
Joe O.

Joe O.

WASHER WHIRLPOOL WFW9151YW00 "Cc: bellow not sitting properlyChecked bellow, found bellow to be sitting properly. Ran test cycle. Op test ok"

Near Walden Ave, Cleveland, OH 44128
Brian M.

Brian M.

WASHER MAYTAG MVWC555DW0 Cc of no spin Found hub damaged Installed using truck stock Ran test cycle and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock

Near Herman Rd, Mantua, OH 44255
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Installed gear case and rotor stator with listed hardwareRan auto test and calibration OP TEST OK

Near Harner Rd, Mantua, OH 44255
Brian M.

Brian M.

DRYER KENMORE 110.7513241 Cc of noise Found idler not spinning freely Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP691366 (PULLEY1620) from stock

Near Country Oaks Trail, Chardon, OH 44024
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADM0 Console part sent out is not the right part. Ordering control board; ordrng 1 W10804115 (cntrl-elec)

Near Middle Ridge Rd, Amherst, OH 44001
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED75HEFW1 Replace all parts with corina opt test ok

Near Herrmann Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

COOKTOP ELE WHIRLPOOL WMH53521HZ "Found bracket on right side hitting the connector making it to trip correct issue opt test ok ,also found damage in the back cabinet builders going to order new for customer"

Near Park Pl, Avon Lake, OH 44012
Dan H.

Dan H.

WASHER MAYTAG WFW5620HW0 "Customer complaint that unit wouldn’t stop, ran diagnostics found f8e1(valve failure ) error code, ran test cycle, unit not filling, found valves closed, both supply lines are connected to hot water, advised customer that they need a plumber to correct water water supply issue, unit is operating as designed"

Near Ivydale Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC465HW2 Found error code F8E1 long fill no fill found drain hose laying down on floor advise customer to connect it to the tub which he did it might was emptying water when filling cause it wasn’t installed correctly delete code ran calibration and auto test pass

Near Penfield Ave, Elyria, OH 44035
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Replace harness,opt test ok"

Near Astoria Way, Avon, OH 44011
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 Replace part opt test ok

Near Chestnut Ridge Rd, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2568AES "New slides are rusted and rough, they do not slide well, re-ordering slides; schdld next appmnt for 8/15 THU !"

Near Riviera Ln, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR GE PFCS1RKZHSS "Replace icemaker,opt test ok"

Near Deerspring Ct, North Ridgeville, OH 44039
Corey L.

Corey L.

DISHWASHER WHIRLPOOL DU930PWSB1 "Customer complaint he couldn’t get it to work, started pots and pans cycle, unit filled and advanced to wash, cancel drained, started normal wash cycle, unit filled and advanced to wash, unit is operating as designed"

Near Henry St, Maple Heights, OH 44137
David R.

David R.

WASHER MAYTAG MVWB855DC3 No operation. UI will not come on at all. 120 at outlet. 120 going into unit. Ordering UI and control.; ordrng 1 W11112662 (console) and 1 W11171748 (CONTROL )

Near S Lake St, Amherst, OH 44001
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG505M0BS3 Installed new part unit op tested good

Near Rosemary Ln, Mentor, OH 44060
Jason N.

Jason N.

DRYER GE PFDS455EL0MG "Cc unit making squeak noise and wants machine checkedConfirmed light squeak on running cycle. Pulled unit drum, checked belt, pulleys and bearing, lubed bearing and idler pulleys. Checked drum felt and glides. Checked airflow and venting. Al checked good. Ran dryer cycle, no abnormal sounds. Advised customer to keep an ear out for the squeak, may eventually need bearing. Payed for both calls on this pvr."

Near Hermitage Rd, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR GE TBX22PRYCRWW "Customer complaint fridge is getting warmer, ff temp was 33 on top and 45 on bottom, frz was 0, customer had unit filled with food, boxes and bags had fallen behind shelves and preventing airflow to circulate, bread bags covered air return, advised customer to keep those areas clear, the temperature control could be showing signs of failure but the temperature control is no longer available"

Near Cottonwood Dr, Rocky River, OH 44116
Corey L.

Corey L.

WASH/DRY STACK WHIRLPOOL WFC7500VW2 "Customer complaint washer won’t drain, confirmed, emptied water from tub, found dryer sheet in pump, removed, op test good"

Near Broadview Rd, Parma, OH 44134
Jason N.

Jason N.

WASHER GE PFWS4605LOMG "Cc wants machine checked outCustomer wants unit drain pump checked and overall machine checkup.Pulled drain pump basket, cleared some lint and a few pieces of debris. Checked water line connections and drain hose. Ran quick cycle, watched fill, spin and drain. All look good, op test good."

Near Hermitage Rd, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW2 The lid is broken on the left bottom corner. The unit is under a 3 yr extended.; ordrng 1 W11259006 (lid)

Near E 142nd St, Cleveland, OH 44120
David R.

David R.

DISHWASHER WHIRLPOOL WDT730PAHB0 Replaced panel. Op test ok.

Near S Lake St, Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT111SFDB03 CC that the ff is not cooling and it’s leaking. Found the drain hole blocked with ice. Steamed out the drain hole put a copper wire around the heater. Optest ok.

Near Electric Blvd, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW0 Customer is using too much soap I cleared the codes ran a test cycle unit tested good I explain to the customer the proper operations of her washer

Near Chardon Rd, Euclid, OH 44117
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Customer complaint fridge not cooling so it was unplugged, advised customer unit needs to be plugged in for 24 hrs to see it in its failed state, plugged unit in, compressor and fans running, no frost, low side at 10” vac, high at 120, added about an oz of r134a, low side moved to 8” vac and high went to 175psi, found oil all over ff evap and drain pans, no change in frost, unit needs new evap, also found drip pan under ff evap cracked and broken as well as pegs on housing for securing evap covet; ordrng 1 W10917531 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10469927 (housing) and 1 WPW10537710 (pan-drip)"

Near Hampton Chase, Strongsville, OH 44136
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Customer complaint ice maker bail arm fell out of hole, confirmed, nothing was broken and arm was able to be reinstalled, op test good"

Near Schwartz Rd, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL W8TXNGFWQ01 CC that there is a gap in the gasket and frame. Found the unit not leveled. Leveled the unit raised the doors with washers from t/s. Steamed out the top of the gasket. Used Vaseline around the gasket. Optest ok; used 2 WP487576 (NYLON SHIMMING WASHER 634) from stock

Near Lydgate Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

RANGE JENN-AIR n/a The units model and serial tag is not legible

Near Shaker Blvd, Shaker Heights, OH 44120
Corina B.

Corina B.

WASHER MAYTAG MAV551EEWW "CC that there was smoke coming from the washer. Found the transmission has seized. Checked the transmission for oil, good, belt, good checked control, good. When plugging the unit in the transmission is seized. Will need a new transmission. Tools are no longer available."

Near Center Ridge Rd, Westlake, OH 44145
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not washing, Ran diagnostics no error code found, ran manual test cycle, valves open and close, drain pump is working, unit agitates, unit spins, ran recalibration, unit is operating as designed"

Near Memphis Villas Blvd, Brooklyn, OH 44144
Jason N.

Jason N.

DISHWASHER GE GSD2300R20WW "Cc unit leaving water in bottomCleaned drain hose connector at garbage disposal, lot of gunk buildup. Removed drain filter housing and strainer, lot of dried detergent buildup and food debris. Pulled drain pump, checked condition. Advised customer a small amount of water standing is normal. Also advised to run a clean cycle with 2c of white vinegar."

Near Waterford Dr, Willoughby, OH 44094
Corina B.

Corina B.

DRYER WHIRLPOOL MCG8000AWW "CC that the unit will not turn on. Ui will not turn on. Have a 120 volts to the control. Will need a new control, logic board and ui. Ui is no longer available. ; ordrng 1 31001658 (UI) and 1 WP31001562 (cntrl-elec) and 1 WP53-4643 (cntrl-elec)"

Near Northview Rd, Rocky River, OH 44116
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc FF door has a nick in the plastic trim and scrape on the finish when the installers removed the plastic.Confirmed very small scrap and nick. Advised customer that this is a cosmetic issue and he is out of of 30 days for cosmetic complaints.

Near Euclid Ave, Wickliffe, OH 44092
Jeff M.

Jeff M.

RANGE AMANA AGR5330BAS3 The unit main control failed needs replaced ; ordrng 1 WPW10556708 (cntrl-elec)

Near Northwood Rd, University Heights, OH 44118
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed new control cycled ice maker unit filled and cycled op test good taking core for return

Near Park Ave, Cleveland, OH 44105
David R.

David R.

ICEMAKER WHIRLPOOL WRF736SDAW14 Replaced all parts. Tested. Give 24 hours for temp to go back to normal settings.

Near Woodhill Dr, Amherst, OH 44001
Joe O.

Joe O.

WASHER ELECTROLUX EFLS527UIW0 "Cc: leakingRan quick wash. Unit fills and, washed, found unit leaking from dispenser. called Frigidaire Techline they stated they updated the dispenser tray design. Needs dispenser tray; ordrng 1 5304514792 (DISPENSER DRAWER )"

Near Richmond Rd, Beachwood, OH 44122
David R.

David R.

DISHWASHER KITCHENAID KDFE104DWH5 *** Did not reinstall.Replaced all parts. Ran service mode. All components working. No leaks. Customer to keep an eye on everything. Op test ok.

Near Birch St, North Ridgeville, OH 44039
Jason N.

Jason N.

WASHER CROSLEY CAW35114GW1 "Cc unit not drainingFound unit stuck in drain mode. Canceled. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Asked customer about detergent use, they said 1/2c. Advised 2 tbl spoons maximum. Also found drain hose tapped up solid with duct tape around stand pipe. Removed tape, advised customer that there needs to be an air gap to allow unit to drain properly."

Near Euclid Ave, Kirtland, OH 44094
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc unit making very little iceRan ice maker diagnostics, found e5 error for ice maker thermistor warmer than 16 degrees. Ran ice maker thermistor test step 58, passed. Checked unit temps, reading 21 in freezer, 50 in ff. Unit not making ice due to cooling issue. Checked condenser, condenser was dirty, cleaned. Checked freezer evap, found ice ball on cap tube. Unit has refrigerant leak, unit needs compressor, freezer evaporator. ; ordrng 1 8201675 (compressor) and 1 WPW10608485 (evaporator)"

Near Gregory Ct, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Replaced the fan. There is damage to the floor from the ice maker leaking, with the evap fan not working. Took pictures. Optest ok."

Near W Wagar Cir, Rocky River, OH 44116
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWX655DW0 Cc washer is grinding and not washing close.ran diagnostic no error codes grinding durning agitation unit needs gearcase and washplate ; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)

Near Woodhawk Dr, Mayfield Heights, OH 44124
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Steamed ice, Replaced all parts. Advised customer to give 24 hrs before returning to normal temps. Op test ok."

Near Mapleview Dr, Seven Hills, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed new door gasket, if problem reoccurs unit will need new freezer section door"

Near Eaton Rd, Fairview Park, OH 44126
Corina B.

Corina B.

DRYER MAYTAG MEDE201YW0 Cust decided to not have us look at it.

Near Inglewood Ave, Rocky River, OH 44116
Jeff M.

Jeff M.

WALL OVEN WHIRLPOOL RBD275PDB6 Installed new part unit op tested good

Near Hickory Hill Dr, Mayfield, OH 44143
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 The unit had a off balance code and over suds code to clear the codes ran the test cycle unit tested good explain the proper operations of the washer

Near Lampson Rd, Geneva, OH 44041
Jason N.

Jason N.

WALL OVEN KITCHENAID KODE500ESS02 "Installed control boards and vent tube. Vent tube is aligned properly. Ran bake test to 350 degrees. Verified cooling fan is running. Unit preheated normally, no codes."

Near Megan Ct, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Cc: not making iceFound temps in ff section at 53 degrees, and freezer at 23 degrees. Pulled rear panel from freezer found freezer evap to only have partial frost pattern. Found compressor to be loud and ff evap shows signs of leak. Needs compressor, evaporator and drier.Parts show under a 10 year warranty; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Country Ln, Pepper Pike, OH 44124
Jason N.

Jason N.

RANGE MAYTAG MER8700DS1 "Cc unit oven not heating up to right tempChecked bake element, element physically open, unit needs bake element. Part covered under 2-10 yr. limited warranty. ; ordrng 1 W10779716 (elmnt-bake)"

Near Brookfield Dr, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced all parts. Turned unit off and back on. Set to normal temps. Op test ok.

Near Selwick Dr, Parma, OH 44129
Dan H.

Dan H.

DISHWASHER GE GSD2300R20WW "Customer complaint that unit is filled with water, found unit not draining, drain hose clear, drain pump is making rattling noises and sometimes just humming, no debris found in drain pump housing, unit needs new pump assembly, customer does not want repair ; ordrng 1 WD26X10013 (motor/pump assy 258.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Waterford Dr, Willoughby, OH 44094
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint that door shelf keeps falling off, installed shelf, op test good"

Near Park Dr, Brooklyn Heights, OH 44131
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL WFW8540FW1 "Cc of f03 e01 error code.confirmed.f3e1water system error.ran diagnostic got f3e1 and f5e2door lock error Cleared codes ran auto test cycle unit did not shut off drain pump advanced to a spin and did not open door unit needs new control.Customer is not getting the repair at this time.; ordrng 1 W11201290 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Plum Creek Dr, Roaming Shores, OH 44084
David R.

David R.

DISHWASHER WHIRLPOOL WDT730PAHW0 "Cc of dispenser not opening and cleaning issues. No error codes. Closed dispenser, turned service mode on, heard dispenser pop open. Pump and motor working, drain working, heater is working. Checked filter, filter was completely full of debris, cleared out. Put into normal cycle, with pod in. Let run, heard dispenser open. Checked to make sure arms weren’t clogged. All components are checking good. Customer said they have not used rinse aid. Advised customer that it is an important part of the drying process along with using high temp and heated dry. As of today everything checks good. Also talk to customer about loading dishes in properly. Op test ok"

Near E River Rd, Elyria, OH 44035
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE FFHB2740PS6A "Installed bi metal, op test good, advised customer to allow 24-48 hrs for temps to settle, if this does not fix the issue unit will need control”

Near W Bend Dr, Strongsville, OH 44136
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4955HW1 "Installed new control, op test good"

Near Tullamore Rd, Cleveland Heights, OH 44118
Nicholas F.

Nicholas F.

REFRIGERATOR GE GFE26GGKBBB Cc fan is loud.unit is operating as designed.fresh food section is 42 degrees.fan is spinning freely.

Near Woodhawk Dr, Mayfield Heights, OH 44124
Nicholas F.

Nicholas F.

RANGE WHIRLPOOL WFE550S0HZ0 Cc range does not work.confirmed.found chord loose and damaged.unit needs new chord and terminal block ; ordrng 1 WPW10245259 (block-term)

Near Caddie Ln, Painesville, OH 44077
Nicholas F.

Nicholas F.

REFRIGERATOR GE CWE23SSHHSS Installed new water valve.ran water to get air out of the line.ran icemaker test 01 00icemaker cycled and filled.op test good.

Near Lake Crest Dr, Roaming Shores, OH 44084
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Cc ice clumping in container Found water dripping from ice maker into ice container. Ran fill test menu 45, dispense tube not sitting correctly and water in pouring behind ice maker. This tube is not a serviceable part, unit needs new door.; ordrng 1 LW11202403 (dor-fip)"

Near Paine Rd, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Cust showed pop, sent pic. CC that the door is saying it’s adjarred when it’s closed. Found the covered the the top of the cabinet not installed. The magnets are not touching the door. Tapped the magnets down. The covered will not fit in the cabinet hole. Optest ok."

Near Father Caruso Dr, Cleveland, OH 44102
Corina B.

Corina B.

WASHER MAYTAG MHW5500FC1 "Replaced the control and ui, brought core back for return. Ran a co test. Optest ok"

Near W 12th St, Cleveland, OH 44113
Brian M.

Brian M.

DRYER WHIRLPOOL WED7500VW2 Installed switch and handle No good found door not able to shut all the way Found lint trap put in wrong making door push out Put lint trap in correct way Ran test cycle OP TEST OK

Near OH-307, Jefferson, OH 44047
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint Im only dispensing crushed ice, tested crushed and solid cube dispensing, unit is operating as designed, advised customer it is normal to have a little crushed come out after switching from crushed to cubed"

Near Pine Oval, Parma, OH 44134
David R.

David R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc leaking from sides. Legs weren’t leveled, titled forward a little. Adjusted legs higher. Ran unit for a couple mins, no leak. Advised customer to make sure to not block arms to prevent them from spraying directly at door. Checked arms to make sure they weren’t clogged. Op test ok."

Near Park Ave, Elyria, OH 44035
Joe O.

Joe O.

WASH/DRY COMBO WHIRLPOOL WFC8090GX0 Installed control door and harnessRan test cycleOp test ok

Near Meadowlawn Dr, Mentor, OH 44060
Nicholas F.

Nicholas F.

REFRIGERATOR MAYTAG MRT118FFFH01 "Cc freezer is warm.22 degrees is freezer and 37 degrees in ff section.unit is not on a grounded out.customer needs electrician to fix outlet suggested it get done before the repair of unit.check the frost pattern on the evaporator there is no frost pattern on evaporator ice build up in top right part of freezer section tapped sealed system unit was in a 10 inch vacuum added refrigerant frost pattern improved unit needs new compressor evaporator and filter dryer.; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W11092625 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Columbus St, Bedford, OH 44146
Dan H.

Dan H.

COOKTOP ELE KITCHENAID KGCT305EAL0 "Customer complaint that burners are not lighting, confirmed, unit needs new spark module; ordrng 1 WPW10110491 (module-spk 122.23), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fairlawn Rd, Lyndhurst, OH 44124
Dan H.

Dan H.

REFRIGERATOR AMANA ASD2275BRS01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 56 degrees , freezer section temperature at 24 degrees, evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator, ordering new thermostat ; ordrng 1 WPW10583801 (thermostat)"

Near Fenwick Rd, University Heights, OH 44118
Joe O.

Joe O.

WASHER WHIRLPOOL WFW8500SR00 "Cc: stopped mid cycle, grinding noiseFound drain pump is making a lot of grinding noises, found drain tube 3 feet into drain tube. Found drain pump propeller is stripped and moving around on the shaft.Needs drain pump; ordrng 1 WPW10730972 (pump-water15500), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near White Oak Rd, Kirtland, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR ELECTROLUX EI23CS55GS3 "Replace cover module,opt test ok customer wants me order her the logo she will install her self ; ordrng 1 241873301 (nameplate)"

Near Long Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR ELECTROLUX EI23CS55GS3 "Replace cover module,opt test ok customer wants me order her the logo she will install her self ; ordrng 1 241873301 (nameplate)"

Near Long Cove, Avon Lake, OH 44012
Corina B.

Corina B.

FREEZER FRIGIDAIRE LFFH17F3QWC CC that the unit is not cooling. Fz 8* at bottom 15* at top. Found the control turning off at 2*. Fans are running. Good frost pattern on the evap. Will need a new control. Office to order part. ; ordrng 1 5304513033 (CONTROL )

Near Rockland Ave, Cleveland, OH 44135
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8200YW0 "Advised customer how to clean out fabric softener dispenser. Customer has a sprung hinge and needs hinges replaced. Took parts accidentally sent to customer. ; ordrng 1 WPW10305277 (hinge) and 1 WPW10305278 (hinge), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Mallard Ct, Mentor, OH 44060
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF320PADB2 "Customer complaint dishes are not coming clean, performed four cup test, two cups on bottom filled but not the top rack, opened door to check and cycle paused, now wash motor not running, wash motor failed, unit needs new sump asm; ordrng 1 W10837026 (pump&motor)"

Near Murray Rd, Valley View, OH 44125

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