Service History 103

We serviced a

KITCHENAID ICE MAKER

Model KUIS18NNXB0

Near Painesville, OH 44077

Dan H

Job Details: 09/12/2023

"Installed new grid, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Rocky River, OH 44116

Manny

Job Details: 09/12/2023

"Cc unit dispense water slowly but without the filter water pressure is good, verified and filter has low flow, when removed the filter water comes out normally, advise customer to try another filter as sometimes this can be clogged up from factory if the filter doesnt fix the issue then the housing needs to be replaced. Opt test ok; ordrng 1 W11162041 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Berea, OH 44017

Marie V

Job Details: 09/12/2023

"Cc that unit makes a noise qhen it starts and then shuts off. Ran diag found error code F7E5 shifter failure, F2E1 ui stuck button . Ran auto test, unit does not spins or agitates. Tilted unit and found slider has been scratching with rotor and both are stripped. Also some oil from gearcase. Cust will not fix. ; ordrng 1 W10915701 (Rotor) and 1 W11393685 (Gearcase) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10734521 (SLIDER) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Avon Lake, OH 44012

Angel

Job Details: 09/12/2023

Cc that unit is vibrating a lot and going off balance. Checked suspension and they were weak replaced them tested unit opt test good. Recommended customer to make sure they balance out there loads.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Brecksville, OH 44141

David R

Job Details: 09/12/2023

Replaced panel. All options working. Functions good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV03

Near Chardon, OH 44024

Dan H

Job Details: 09/12/2023

"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 37 degrees, freezer section temperature at 0 degrees, temperatures are good, air damper is working, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Chesterland, OH 44026

Dan H

Job Details: 09/12/2023

"Installed new door, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055YEW00

Near Sheffield Lake, OH 44054

Angel

Job Details: 09/12/2023

"Cc that unit was leaking from freezer section. Confirmed drain tube is clogged up causing issue, took apart freezer cleared out drain tube from i side and steamed out ice also went to back of unit and cleaned out drain tube reinstalled everything opt test good."

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089WEM11

Near Shaker Heights, OH 44120

Corina B

Job Details: 09/12/2023

Replaced the fan. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC200BW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 09/12/2023

CC that the unit will not turn on. Confirmed. Found the gfi outlet on the other side of the wall was tripped. Tripped the gfi on. Washer turned on and started working. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 09/12/2023

CC that the unit is not heating. Confirmed. Checked the igniter turns on no flame. Replaced the coils still no flame. Found the gas line was turned off. Turned the gas line on. Started heating. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Bedford, OH 44146

Corina B

Job Details: 09/12/2023

"CC that there was frost and ice build up in the freezer and ice maker does not work Unit was unplugged he asked the office if he should clean and unplug the unit. They advised him to clean it and unplug. Had a picture of the frost. Door looks left opened from the frost. Ice maker is not cycling. Does not have power to l to n. Checked the fuse, open. Will need a new harness."

We serviced a

WHIRLPOOL WASHER

Model WTW5500BW0

Near Maple Heights, OH 44137

Corina B

Job Details: 09/12/2023

"CC that there is no water going into the washer. Ran diag water coming in. Found the basket is seized. Will not turn. Checked underneath no oil leaking. Will need a Gearcase and Washplate. ordrng 1 W11454372 (Gearcase) and 1 WPW10215115 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Middleburg Heights, OH 44130

Marie V

Job Details: 09/12/2023

"Cc of a squeaky noise that unit makes while spinning. Replaced belt and cam from T/S, cam had white dust in it. Tested unit i was able to hear the noise. Is coming from gearcase. Ordering parts. ; ordrng 1 W11449840 (Gearcase) and 1 W11481722 (Actuator) and 1 W11550891 (Agitator), used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS4

Near North Royalton, OH 44133

David R

Job Details: 09/12/2023

"Verified customer needs gasket. Ordering gasket. ; ordrng 1 W11177741 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland Heights, OH 44118

Joe O

Job Details: 09/12/2023

"Cc: not workingFound error codes f7e1(basket speed fault) f2e1(stuck key). Found unit is reading basket speed but control not reading speed properly. While checking the actuator, the unit locked itself, on basket speed test. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11116590 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYW3

Near Cleveland Heights, OH 44106

Joe O

Job Details: 09/12/2023

Cc: leakingFound excessive suds in unit. Advised on detergent usage. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Beachwood, OH 44122

Joe O

Job Details: 09/12/2023

"Cc: squealing noiseFound rollers and shaft worn. Needs dryer repair kit, and shaftCustomer does not want to repair at this time; ordrng 1 WPW10359270 (roller shaft,support), used 1 4392065 (DRYER REPAIR KIT), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JED3536WB04

Near Bratenahl, OH 44108

Jason N

Job Details: 09/12/2023

Installed glasstop and infinite switch. Tested all burners for operation. All tested good. Op test good.

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near North Royalton, OH 44133

David R

Job Details: 09/12/2023

"Cc unit dryer not heating. Thermal fuse keeps popping. Replaced thermal fuse, thermostat fix, ignitor. No breaks in wires or burnt connections. Could be a break somewhere in middle of wires in harness but for now. Customer to monitor."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lakewood, OH 44107

Marie V

Job Details: 09/12/2023

"Cc that the unit was not latching and latch will just click, ran diag found error code on latch. Replaced latch, ran calibration. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Willoughby, OH 44094

Dan H

Job Details: 09/12/2023

"Customer complaint that ice maker is not working, found ice maker turned off, turned ice maker on, ice maker cycled and ejected ice, ice maker filled, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Mentor, OH 44060

Dan H

Job Details: 09/12/2023

"Installed new control, op test no good , now unit is advancing directly to done, capacitor and motor are good, unit needs new harness ; ordrng 1 W11590868 (Harness)"

We serviced a

FRIGIDAIRE RANGE

Model LGGF304KFP

Near Lakewood, OH 44107

Marie V

Job Details: 09/12/2023

"Cc that the oven does not works properly. Confirmed, found weak ignitor. Replaced ignitor from T/S, preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

GE RANGE

Model JBP23DR2WW

Near Lakewood, OH 44107

Marie V

Job Details: 09/12/2023

"Replaced bake element, preheated to 350*. Op test ok"

We serviced a

AMANA DRYER

Model NGD4655EW4

Near Lorain, OH 44053

Angel

Job Details: 09/12/2023

"Cc that unit is not heating. Ran unit and unit is heating went outside to check vent and it was completely clogged up. Customer removed some of the lint he was able to get but theres still way more that needs to be cleaned out, opt test good."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Strongsville, OH 44136

Bill

Job Details: 09/12/2023

"changed main control, ran diagnostics auto test. Opt test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Amherst, OH 44001

David R

Job Details: 09/12/2023

"Took temps. FZ reading 15-20*, FF reading 35-40*. Looking at FZ evap, building up frost. Causing unit to not defrost properly. Will also need to order UI, not letting me go into diagnostics mode ; ordrng 1 W11518204 (UI)"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Amherst, OH 44001

Angel

Job Details: 09/12/2023

"Cc that ui works when it wants too sometimes it wont want to turn on with the power button and sometimes it does or it will just turn off mid cycle. Ran diagnostics and unit had and F9E1 long drain and a F5E2 lock failure most likely from it turning off by itself erased codes and ran a test cycle and passed perfectly fine. Explained to customer thst it eorked good as of now but will need control board and ui if issue continues to happen left her an estimate if she decides to fix.; ordrng 1 W10911040 (Ui) and 1 W11201284 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF79R20DW07

Near North Olmsted, OH 44070

Marie V

Job Details: 09/12/2023

"Cc that the temp on unit when tup to 40*, when arrived unit was at 20*, took evaporator cover off, full frost pattern, ordering control and thermistor .; ordrng 1 W11648349 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, OH 44060

Dan H

Job Details: 09/12/2023

"Installed new control, op test good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NB9B

Near Painesville, OH 44077

Dan H

Job Details: 09/12/2023

"Customer complaint that water backs up into dishwasher from garbage disposal, tub filled with water, unit is not draining, found knock out plug still in garbage disposal, removed, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSC2335TF5

Near Lakewood, OH 44107

Manny

Job Details: 09/12/2023

"Cc u it leaks and not dispense ice, verify and sheet of ice at the bottom of FZ preventing door from sealing properly, verify and drain is clogged up and frozen, unit needs drain tube; ordrng 1 241830905 (tube-drain), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44111

Manny

Job Details: 09/12/2023

"Cc unit not draining, verified and debris clogging up the drain port on tub, cleaned and u it drains properly, ran test cycle and opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Parma, OH 44134

Manny

Job Details: 09/12/2023

"Installed shelves send by wpl, opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Strongsville, OH 44149

Manny

Job Details: 09/12/2023

"Cc unit gives code, verify and found code 8-4 for overflow switch, verify and found oil and a piece of glass under the switch looks like oil spill and made it to the drip pan, removed and cleaned oil, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near Chagrin Falls, OH 44023

Corina B

Job Details: 09/12/2023

"CC that all of the lights are not working. Confirmed. None of the lights are working. Checked the door switches, good. Turned the power off for 30 seconds Will need the lights, control board and cover. The cover is out of stock office to reschedule ; ordrng 4 W11632139 (Led light)s and 1 W10600696 (Cover) and 1 W11368839 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW8000AG0

Near Solon, OH 44139

Corina B

Job Details: 09/12/2023

Replaced the switch and housing. Ran a co test. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AD3

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/12/2023

CC that the unit will say open close door. Asked Cust when this happens walks away and then comes back to start the microwave. Advised Cust this is a safety issue. Have to start the unit as soon as you put something in the microwave. Can not walk away and come back to the microwave to start if. Working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44110

Jason N

Job Details: 09/12/2023

"Cc unit not starting/no water coming inStarted unit, found no issues with unit. Found customer does not know how unit operates. Advised customer on how to start a cycle. Unit is working as designed."

We serviced a

AMANA RANGE

Model ARG7302LL

Near Wickliffe, OH 44092

Jason N

Job Details: 09/12/2023

"Cc unit oven temperature not stableCustomer stated he has to set thermostat to 500 degrees to get unit oven to heat enough to bake or temperatures will drop too quick. Checked oven temp probe resistance, checked good at 1084ohms. Ran bake test to 350 degrees, oven preheated properly. Unit will need control(thermostat) replaced. Part (31864501) is discontinued. Unable to repair. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Willowick, OH 44095

Jason N

Job Details: 09/12/2023

"Cc unit making an intermittent loud squeak noise.Customer stated unit has not made the noise today. Ran diagnostics functionality tests. Turned on fans, compressor and damper control. No abnormal noises heard. Observed unit for several minutes in normal cooling mode. Unit is not making any unusual noises at this time. Unable to duplicate noise complaint."

We serviced a

GE REFRIGERATOR

Model GFE28HSKESS

Near Lyndhurst, OH 44124

Joe O

Job Details: 09/12/2023

"Cc: not cooling properly in ff sectionFound temps in upper ff at 60 degrees and middle of fridge at 50 degrees. Found evap fan is not running. Manually tested fan. Needs ff evap fan; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Windsor, OH 44099

Brian M

Job Details: 09/11/2023

"Cc washer not powering onNeeds control ; ordrng 1 W11116592 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Cleveland, OH 44120

Manny

Job Details: 09/11/2023

"Replaced control, harness and pump, ran calibration and test cycle, opt test ok took core for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, OH 44147

Manny

Job Details: 09/11/2023

"Cc unit has condensation on the outside of the FZ door, verified and door has condensation on the side. Ordering door; ordrng 1 W11572312 (Black stainless FZ door)"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10IXWH7

Near Bay Village, OH 44140

Manny

Job Details: 09/11/2023

"Replaced gasket ran test cycle, lots of suds in the unit, advise customer to run a cycle without detergent and to add 2 tbsp of vegetable oil to dissipate the suds, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Bay Village, OH 44140

Manny

Job Details: 09/11/2023

"Replaced gasket, trim and igniter, opt-test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model KODE507ESS02

Near Rocky River, OH 44116

Manny

Job Details: 09/11/2023

"Replaced both boards, ran test at 350 on both cavities and good, took cores for return."

We serviced a

WHIRLPOOL DRYER

Model MDG4000BWW

Near Mentor, OH 44060

Dan H

Job Details: 09/11/2023

"Customer complaint that unit is not heating, confirmed, burner is short cycling, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KEBS207SSS00

Near Novelty, OH 44072

Corina B

Job Details: 09/11/2023

"CC that the upper oven is not heating. Confirmed. Found the door latch is not letting the door close properly. The light is staying on unless you slam the door. The door latch being deformed because hot air getting around it, to replace the latch and the glass door liner. The ui is dim. Heated both ovens to 350* bake elements are turning on in preheat. After 30 minutes unit is at 350* in both ovens. Will need a door latch, glass door liner, ui and control. Customer does not want to repair ; ordrng 1 WPW10119142 (Control) and 1 WPW10312205 (Ui) and 1 W11029221 (Latch) and 1 W10755522 (Glass door liner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Mentor, OH 44060

Jason N

Job Details: 09/11/2023

"Cc unit interior lights not working, and water flow from dispenser is slowTested water dispense, verified low pressure. Reinstalled filter, same result. Unit will need filter housing replaced. Found LED modules lightly flicking in both sections. Identified failed module in lower FF section. Unit will need filter housing and lower ff LED module replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W10862460 (Housing) and 1 WPW10515057 (Light)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Painesville, OH 44077

Dan H

Job Details: 09/11/2023

"Customer complaint that unit was not cooling, Fresh food section temperature at 40 degrees, freezer section temperature at 1 degrees, found wire on defrost harness broken, unit needs new defrost heater and harness , customer does not want repair at this time; ordrng 1 WPW10495967 (Heater) and 1 W11545823 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW0

Near Painesville, OH 44077

Dan H

Job Details: 09/11/2023

"Customer complaint that unit shuts off after 10 minutes, held wet rag on moisture sensor and started normal dry cycle, unit continued running passed 10 minutes, moisture sensor is good, unable to duplicate the problem, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Rock Creek, OH 44084

Dan H

Job Details: 09/11/2023

"Installed new ice maker, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Moreland Hills, OH 44022

Corina B

Job Details: 09/11/2023

"CC that the unit is not heating correctly. Confirmed. Found the bake element is open. Will need an element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Pepper Pike, OH 44124

Corina B

Job Details: 09/11/2023

Replaced the latch. Ran a calibration. Opt test ok

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Andover, OH 44003

Dan H

Job Details: 09/11/2023

"Customer complaint that unit is not starting, confirmed, found thermal fuse open again installed new thermal fuse, op test good , customer has no airflow at outside vent, advised customer to have vent cleaned out"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Shaker Heights, OH 44122

Corina B

Job Details: 09/11/2023

CC that the unit is not washing the dishes and drying them. Ran diag 4-3 wash motor not running 7-1 no heat. Ran a calibration. 0 volts at the control to the pump and motor. Will need a new pump and control; ordrng 1 W11025157 (Pump and motor) and 1 W10906426 (Control)

We serviced a

FRIGIDAIRE RANGE

Model LGGS3043KFR

Near Cleveland, OH 44109

Bill

Job Details: 09/11/2023

"Cc burner not igniting, confirmed cc. Found debris blocking part of the gas orifice, cleared debris. Tested opt test good.."

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near North Ridgeville, OH 44039

Angel

Job Details: 09/11/2023

Cc that unit started giving the error code again noticed unit did have a lower cooling fan so I removed oven from wall replaced lower cooling fan tested unit by preheating to 350* opt test good.

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Westlake, OH 44145

Marie V

Job Details: 09/11/2023

"Cc that the back is dented. Maybe melting. Confirmed the dent, explain cust thats the shape of unit, not clear when first got it because it was white but not the stain of the jeans makes it pop up a little bit. Working as designed. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland, OH 44128

Corina B

Job Details: 09/11/2023

"CC that the unit is not working. Ran diag F7E4 Basket Re- engagement Failure f2e1 HMI Stuck Button f7e3 Basket Engaged During Wash f0e7 load detected when clean cycle. Found the capacitor and the shifter wires have corroded wires, cleaned the wires. Replaced the capacitor and shifter from t/s. Started a calibration. The sink and floor drain are slow, advised Cust to have the drain cleaned out and to replace the plastic vent with a semi rigid vent. Opt test ok.; used 1 W11395618 (CAPACITOR), and 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ05

Near Shaker Heights, OH 44122

Corina B

Job Details: 09/11/2023

"CC that the unit is not cooling. Confirmed. Found the fan not running in the freezer. Evap has a good frost pattern. Found the wire to the fan backed out. Had burn marks on the fan and the harness. Will need a new cover, harness and fan ; ordrng 1 WP67003924 (Cover) and 1 W11024089 (Fan) and 1 WPW10290745 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Mentor, OH 44060

Joe O

Job Details: 09/11/2023

Cc: not making iceFound temps at 2 in freezer and 38 in ff section. Found ice maker not cycling. Ohmed out door harness. Checked good. Needs ice maker. ; ordrng 1 W10873791 (icemaker)

We serviced a

WHIRLPOOL RANGE

Model WFG525SOHV1

Near Conneaut, OH 44030

Dan H

Job Details: 09/11/2023

"Customer complaint that oven is not heating, oven temperature sensor is good, started bake for 350 degrees, burner lit right up, burner shut off, display read 350 degrees, actual oven temperature at 250 degrees, unit needs new control; ordrng 1 W11159621 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Conneaut, OH 44030

Dan H

Job Details: 09/11/2023

"Installed new air damper, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near North Olmsted, OH 44070

Marie V

Job Details: 09/11/2023

"Cc that the unit is not washing dishes. Confirmed found motor is getting 120V, but not working will need new pump motor. ; ordrng 1 W11025157 (Pump motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrt318fzdw06

Near Brecksville, OH 44141

Bill

Job Details: 09/11/2023

"Cc was not cooling, could not confirm. When I arrived customer stated that the unit had started cooling again, but the door gasket keeps coming off. Frost pattern looked good, caulked door gasket and reseated. Checked for good seal. Opt test good. Told customer not to open freezer for about an hour to give caulk time to set."

We serviced a

MAYTAG WASHER

Model MHW6630HC3

Near Independence, OH 44131

Bill

Job Details: 09/11/2023

"Changed control board, ran diag auto test. Opt test good"

We serviced a

WHIRLPOOL DRYER

Model WGD6620HC1

Near Mentor, OH 44060

Joe O

Job Details: 09/11/2023

"Cc: intermittent squealingFound gas valve chattering. Needs valve assemblyAdvised customer it could be just coils, but recommend full valve assemblyCustomer does not want to repair at this time; ordrng 1 W11309727 (burner-gas), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Geneva, OH 44041

Dan H

Job Details: 09/11/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 28 degrees, found evaporator frozen solid, defrost sensor and heater are working, unit needs new control; ordrng 1 W11566851 (Cntrl)"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Elyria, OH 44035

Angel

Job Details: 09/11/2023

"Cc that they had a power outage and like 3 days later the washer started acting up would not start running properly but he tried to reset it and its been working fine. Ran diagnostics to check for error codes and no codes stored, also ran a test cycle and a calibration and both passed unit couldve just had a glitch from the power outage but as of now unit is working as designed. Recommended customer to monitor for now and if anything to give us a call."

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Strongsville, OH 44149

David R

Job Details: 09/11/2023

"Heat is good and cycling properly. No noise. Cleared a little lint in vent. Unit is good. Op Test Ok."

We serviced a

HOT POINT REFRIGERATOR

Model HPS18BTHLRBB

Near Madison, OH 44057

Dan H

Job Details: 09/11/2023

"Customer complaint that evaporator fan is not running, freezer section temperature at -25 degrees, fresh food section temperature at 41 degrees, confirmed, found wire backed out of connector, pushed wire back in , evaporator fan started, op test good"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW08

Near Elyria, OH 44035

Marie V

Job Details: 09/11/2023

"Removed refrigerant, replaced compressor and drier. Set unit into a 29 vacc, no changes in gages. Filled up with r600a 1.4oz. Full frost pattern. Op test okAdvice cust to allow 24 hours before restocking unit"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Grafton, OH 44044

David R

Job Details: 09/11/2023

"Cc unit was giving error code and not starting when doing command. Starting working over weekend. Ran diagnostics, F1E0 Oven UI failure, F2E1 Stuck Keyboard. Cleared. Customer saying unit has been good and working and heating properly. Let customer know for electrical issues with controls, Unit is good. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Amherst, OH 44001

Angel

Job Details: 09/11/2023

"Cc that unit is not spinning out the clothes properly and leaving some spots on clothes. Recommended customer to do a clean cycle with white vinegar to try to sanitize and clean tub, also ran diagnostics to see if unit had any error codes and nothing so I ran a test cycle and passed also ran a quick cycle to see what it would do and washed and spun out clothes as should recommended customer to not overfill washer and to always make sure the spin is on unit as of now working as designed opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, OH 44128

Corina B

Job Details: 09/11/2023

CC that there are dents in the ff door and there is a noise sometimes when closing the door. Confirmed. Heard the noise after closing the door there is a low noise then goes away. Called t/l Leon noise is normal. Will need a door.; ordrng 1 W11023687 (Door)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2408NW0A

Near Willoughby, OH 44094

Jason N

Job Details: 09/11/2023

"Cc lower spray arm dislodged and melted to heaterConfirmed damage to lower spray arm and support parts. Lower spray arm, support and trap will need replaced. ; ordrng 1 5304517203 (Spray arm) and 1 5304518968 (Support) and 1 154252701 (Trap)"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Willowick, OH 44095

Jason N

Job Details: 09/11/2023

"Cc unit vibrating, or enough water coming inRan cycle test, no issues found. Advised customer on cycle settings and wash options, and what to expect for water levels. Advised customer unit will have some vibration during spin cycle, if vibration is too aggressive, pause cycle and redistribute clothing load. Unit is working as designed, customer instruct."

We serviced a

FRIGIDAIRE WASHER

Model GLTF2940EE0

Near Cleveland, OH 44108

Jason N

Job Details: 09/11/2023

"Cc not spinning/drainingRan diagnostics, found code e23 for drain pump relay failure. Checked power to drain pump during spin and drain cycle, verified 0v to drain pump. Unit will need main control replaced. ; ordrng 1 137006000 (Control board)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Euclid, OH 44117

Jason N

Job Details: 09/11/2023

"Cc unit not advancing cyclesRan diagnostics, found code f8e1 for long fill. Ran test cycle, water filling slowly. Replaced inlet valve using truck stock part. Started normal cycle, water pressure in still low on both cold and hot. Checked household pressure, reading 41 psi, on the low side but should be sufficient. Unit advanced to wash. Advised customer to monitor. ; used 1 W11210459 (VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM00

Near Cleveland, OH 44120

Corina B

Job Details: 09/11/2023

"CC that there is moisture on the top of the ice maker. Confirmed. The seals could be have cold and warm air causing the moisture on the ice maker. Fan is running the heaters are working for the fill tube and the flap. Will need gaskets. Part is out of stock. ; ordrng 1 W10612143 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Willoughby Hills, OH 44094

Jason N

Job Details: 09/11/2023

"Cc unit making clicking noise and not agitating, also unit filled with hot water when set for cold Ran diagnostics, found code f7e6 for motor fault. Ran test cycle, unit did not shift into agitation. Replaced shift actuator using customer supplied pre Id part. Found shifter having a hard time switching into agitation, shifter clicking while shifting. Found clutch not moving back and forth smoothly. Replaced clutch using truck stock part. Test test good, all functions passed, no abnormal noises. Op test good, ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9620HC0

Near Painesville, OH 44077

Jason N

Job Details: 09/11/2023

"Cc unit will not start Customer stated unit will not start when she presses the start button. Ran diagnostics, no codes stored. Ran functionality test, unit advanced through and reported back as passed. Power cycled unit. Started normal load cycle. Unit started properly and heated. No issues found at this time. Op test good."

We serviced a

FRIGIDAIRE FREEZER

Model FFFH17F4QW0

Near Perry, OH 44081

Joe O

Job Details: 09/11/2023

"Cc: not cooling properly, frost build upFound evap completely frosted over. Manually entered defrost. Found unit not heating. Open heater circuit. Needs heater and bi metal assemblyParts shows limited stock. Office to reschedule ; ordrng 1 5304496284 (heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Valley View, OH 44125

Bill

Job Details: 09/11/2023

"Cc keeps jumping to military time, could not confirm. Changed ui and ui panel. Explain to customer to monitor."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Cleveland, OH 44105

Corina B

Job Details: 09/11/2023

"CC that the unit will not open. Confirmed. Found the drain pump humming. Broke the strike when opening the lid. Will need a new drain pump and strike.; ordrng 1 W11396717 (Drain pump) and 1 W11457841 (Strike), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Kirtland, OH 44094

Corina B

Job Details: 09/11/2023

"CC that the ice maker is not making ice and not cooling. Checked the temp 0 fz and ff 40*. Checked the evaporator good frost pattern. Found the ice maker half on and off. Turned ice maker on cycled and filled. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Maple Heights, OH 44137

Bill

Job Details: 09/11/2023

"Cc unit not cooling, confirmed cc. 28 deg in freezer, frost on back of freezer wall. Evap fan non operational. Ordered control and evap fan motor, after speaking with customer. Customer stated that there was a lightning strike near the house knocking out power and an outlet that is on the same circuit as the unit. Suspect that power surge damaged control board.; ordrng 1 WPW10464673 (Evap motor fan) and 1 W11035836 (Control)"

We serviced a

SAMSUNG DRYER

Model DVE50M7450WA3

Near Perry, OH 44081

Jason N

Job Details: 09/11/2023

Installed heater element. Ran timed dry heat test. Good heat. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Chardon, OH 44024

Brian M

Job Details: 09/11/2023

Cc unit not starting Found unit stuck in drain Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Lorain, OH 44055

Angel

Job Details: 09/11/2023

Replaced control board and harness opt test good.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near North Ridgeville, OH 44039

Marie V

Job Details: 09/11/2023

"Cc that the unit is making a squeaky noise sometimes, stared unit, no squeaking noise. Took unit apart found blower wheel has a crack on it. Replaced it, tested unit, is squeaking, noise comes from air duct, adjusted and tightened screws. No noises. Op test ok"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Strongsville, OH 44149

David R

Job Details: 09/11/2023

"Cc unit not heating. Customer purchased element from us. Found element open, unit control sending 240vAC. Ordering element ; ordrng 1 W10779716 (Element)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Mentor, OH 44060

Dan H

Job Details: 09/11/2023

"Installed new adjuster, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCC72EFS00

Near Mayfield, OH 44143

Joe O

Job Details: 09/11/2023

Installed drain tube. And cap. Removed remaining water. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KUDR24SEWH3

Near Beachwood, OH 44122

Bill

Job Details: 09/11/2023

"Cc unit not working, confirmed cc. Checked power at junction box 120 v, checked power at control board 120 v in. Needs control and Ui but both are discontinued.; ordrng 1 9743242 (Ui) and 1 3380945 (Control board)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Strongsville, OH 44149

David R

Job Details: 09/11/2023

"Cc unit not cooling. Found build up of frost on FF evap. SP W11092686 goes over problem and kit needed to fix. Will need pan drip kit and fan assembly.Ordering fan assembly and pan kit.; ordrng 1 W11457241 (Pan drip kit) and 1 W11033168 (Fan assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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