We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Eastlake, OH 44095
Jason N
Job Details: 12/09/2021
"Cc unit displayed fault code then wouldnt turn back onUnit will not power on. Able to run diagnostics, found codes f6e2 for ACU cannot hear UI and f2e1 for UI stuck button. Unit needs console and main control for communication fault. ; ordrng 1 W11112662 (Console) and 1 W11171748 (Main control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH1162XVQ2
Near Willoughby, OH 44094
Jason N
Job Details: 12/09/2021
Pulled unit from cabinet. Installed magnetron. Bench tested unit on floor. Ran heat cycle for 1 min with water. Good heat. Reinstalled unit. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44111
Gabriel P
Job Details: 12/09/2021
"Door is damage took lots of pictures and gave estimate customer will take estimate to whirlpool to see if they can paid for repair ; ordrng 2 WPW10339442 (Burner knob)s and 1 W11176456 (Door) and 1 W10894054 (Handle) and 2 W11428245 (Screw)s and 1 W11104748 (Gasket) and 1 W11389703 (Support) and 1 W11105139 (Bracket glass) and 1 W11209792 (Trim left) and 1 W11232008 (Trim right), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS9
Near Westlake, OH 44145
Angel
Job Details: 12/09/2021
"Cc that plastic stop on end of rail broke and will not keep the track in place. Parts that were ordered were the wrong ones they already have the updated adjusters. Ordering stop for customer. Customers said he will replace himself. Opt test ok.; ordrng 4 WPW10195622s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Thompson, OH 44086
Dan H
Job Details: 12/09/2021
"Customer complaint that burners are too high, confirmed, adjusted burners, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Rocky River, OH 44116
Gabriel P
Job Details: 12/09/2021
Same issue advise that there could more foam pieces stuck inside drip pan hole steam all ice also took pictures of the hole it was clear check the tube and is clear i dont why it got clogged is not making sense cause everything is clear advise him to monitor
We serviced a
KITCHENAID RANGE
Model KFDD500ESS02
Near Rocky River, OH 44116
Angel
Job Details: 12/09/2021
Cc that the units cavity is peeling on the top oven. Confirmed theres about 10inches thats peeled off already and can still be peeled off more. Called whirlpool tech line spoke with Andy and explained issue he noted everything down and to have the customer call customer service for further help with issue. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Rocky River, OH 44116
Gabriel P
Job Details: 12/09/2021
Customer have not received control yet reschedule for next monday ; schdld next appmnt for 12/13 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Wellington, OH 44090
David R
Job Details: 12/09/2021
"Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.3 r134a, unit cooling, pressures good, give 24 hrs to cool, op test ok."
We serviced a
MAYTAG DRYER
Model MEDB835DC
Near Grafton, OH 44044
David R
Job Details: 12/09/2021
Cc unit has electrical smell. Found dryer power cord charred on on receptacle. Replaced from t/s. Ran tested. Good. Op test ok.; used 1 PT600L (4 PRONG DRYER CORD) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Columbia Station, OH 44028
David R
Job Details: 12/09/2021
"Cc unit leaking from dispenser and in unit. Found crack in fill tube. Releasing water behind ice container. Ordering fill tube. ; ordrng 1 W11366500 (Fill tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 12/09/2021
Replace control and float switch and inlet.opt test ok
We serviced a
WHIRLPOOL COOKTOP GAS
Model GLS3665RS02
Near Strongsville, OH 44136
Marie V
Job Details: 12/09/2021
"Cc that one of the burners stays clicking after is light up and that one of the burners was not lighting or taking too long. Unit will need new switch, not longer available.; ordrng 1 W10556218 (Switch (discontinued ))"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Parma, OH 44134
Marie V
Job Details: 12/09/2021
"Cc that the sensing time is not working properly and that the buzzer for end cycle does not works. Unit will need new panel. Sensor are working properly. Advice cust to use proper amount of clothes for cycle that use sensor, otherwise use time dry. Office will contact once they have eta on the part.; ordrng 1 W11413566 (Panel.)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Joe O
Job Details: 12/09/2021
"Cc: fills, then drains, will not washFound error codes f8e1(long fill) f2e1(stuck key). Found low water pressure from cold valve, no water coming in on hot valve. Found water valve plugged. Needs water valve; ordrng 1 W11210463 (valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Kent, OH 44240
Joe O
Job Details: 12/09/2021
Cc: off balanceFound error code f0e5(off balance). Ran diagnostics test cycle. Unit very well balanced. Advised customer on loading. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS4
Near Brecksville, OH 44141
Marie V
Job Details: 12/09/2021
"Cc that the turn table is not working. Confirmed. Verify power, correct power. Replaced turn table and tested with cust on different settings. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Aurora, OH 44202
Joe O
Job Details: 12/09/2021
"Installed spark module. Ran test bake. Unit still not heating. Checked voltage to dsi from control. Found control is not sending power to dsi board. Needs controlSpoke with JS, stated to charge the difference in partsIgniter is incorrect igniter, and is not needed. Took to return if needed; ordrng 1 W11205353 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Mentor, OH 44060
Jason N
Job Details: 12/09/2021
"Cc unit door closes on its ownCustomer showed popCustomer stated the door will close on its own when opened, not a big problem but more annoying then anything. Adjusted unit leveling to keep door stable at open position. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Brecksville, OH 44141
Marie V
Job Details: 12/09/2021
Replaced both thermistors. Set back unit to recommended temps. Advice cust to allow 24 hours to adjust. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS
Near Thompson, OH 44086
Dan H
Job Details: 12/09/2021
"Customer complaint that unit is not drying the dishes, ran test cycle, no error codes, unit completed test cycle, heater is working, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 12/09/2021
"Cc unit tub banging during spin cycle, she didnt want to use it again in case something broke Ran diagnostics, no codes stored. Ran auto test and calibration. All functions normal. Tub suspension checks good. Ran spin and drain test with 4 wet towels. Unit spin out good, no excessive vibration or movement. Unit is working as designed, advised customer on load sizing and rebalancing of load if offbalance situations arise."
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS02
Near Avon Lake, OH 44012
Angel
Job Details: 12/09/2021
Cc that bottom oven was not heating. Verified and confirmed ignitor is weak causing it not turn on flame. Replaced ignitor tested unit and working as designed. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Marie V
Job Details: 12/09/2021
"Called cust she said that she needs to reschedule, appliance is not available at the store, unit is at the wear house she wants to move unit to get it installed and have us come back to diagnose unit. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Kirtland, OH 44094
Jason N
Job Details: 12/09/2021
"Cc unit LF burner not working correctlyTested burner, found flame very small and irregular. Checked gas orifice, found orifice covered in white lithium grease. Noticed orifice is smaller then orifice in replacement part. Replaced orifice using customer supplied pre Id part. Reran burner test, proper size flame and good blue color. Op test good."
We serviced a
GE DISHWASHER
Model PDT855SIJ0II
Near Avon Lake, OH 44012
Angel
Job Details: 12/09/2021
"Cc that unit stopped draining again. Unit will need drain pump replaced. Parts shows out of stock office to reschedule with customer.; ordrng 1 WD26X22810 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Parma, OH 44129
Marie V
Job Details: 12/09/2021
"Cc that the unit is leaking a puddle of water on the left front corner. Confirmed , inspected bellow, pass . Followed water marks from leak and it comes from dispenser, unit does not have updated on dispenser. Will need new dispenser.; ordrng 1 W11465532 (Dispenser)"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWQ2
Near North Olmsted, OH 44070
Marie V
Job Details: 12/09/2021
Replaced control and panel. Op test okNo core for return
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near South Euclid, OH 44121
Corina B
Job Details: 12/09/2021
CC that the gasket came out. Confirmed. Found the upper rack hit the gasket. Bent the upper rack inward. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Beachwood, OH 44122
Manny
Job Details: 12/09/2021
"Replaced evap cover, advise customer to allow 24 hrs for temp to equalize. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Brecksville, OH 44141
Manny
Job Details: 12/09/2021
"Replaced door gasket unit still leaks, leveled unit and still leaks, saw water coming down the cabinet seal, removed cabinet seal and reinstalled and leak stop, advise customer to monitor the unit and if it leaks again we will order the cabinet seal (W10864081) and replace it. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Chagrin Falls, OH 44022
Joe O
Job Details: 12/09/2021
Installed led. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Cleveland, OH 44103
Corina B
Job Details: 12/09/2021
CC that there is frost in the freezer. Confirmed. Found the bottom of the freezer door is warped. Took pictures. Steamed the freezer out. Adjusted the gasket to hit the frame from letting the warm air in. Will need a new door and gasket. Office to reschedule. Advised cust to look door over. If door is damaged please still have us install the door. ; ordrng 1 W11435329 (Door) and 1 W10571967 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5RHAXNQ01
Near Beachwood, OH 44122
Joe O
Job Details: 12/09/2021
Installed condenser fan. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44134
Manny
Job Details: 12/09/2021
"Cc unit is dead but motor runs. Confirmed that unit is dead, not lights on console, drain pump runs and stops try setting in diagnostics mode and couldnt, replaced parts sent, ran diagnostics cycle and calibration op test ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH54521JZ00
Near Willoughby Hills, OH 44092
Joe O
Job Details: 12/09/2021
"Cc: whole unit moves when opening doorFound issue is with install. Unit basically hanging from screws barely touching rear mount. When door is pulled the unit rocks. Customer will need installers or contractor back out."
We serviced a
GENERAL ELEC REFRIGERATOR
Model GFE29HMEIES
Near Geneva, OH 44041
Dan H
Job Details: 12/09/2021
"Installed new fresh food section evaporator fan, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near Cleveland, OH 44102
Corina B
Job Details: 12/09/2021
CC that the unit is not making ice. Found the bin full of ice. Cust stated there was power outage. Cycled ice maker cycled. Opt test ok ; ordrng 1 WPW10300024 (Ice maker)
We serviced a
CROSLEY RANGE
Model CRG3480LWD
Near Conneaut, OH 44030
Dan H
Job Details: 12/09/2021
"Customer complaint that oven is not heating, Confirmed, found igniter not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFGW2426UB
Near Ashtabula, OH 44004
Dan H
Job Details: 12/09/2021
"Installed new control and oven temperature sensor , op test good"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC6FS3
Near Avon, OH 44011
Angel
Job Details: 12/09/2021
Cc that when you press the high fan setting on hood it will trip breaker. Confirmed when you press the high setting for fan it will trip breaker. Took out wire box for hood and everything looked good also removed control and opened up and found two wires pinched and one of them was exposed thinking it couldve shorted out control. Called tech line and spoke to Andrew explained issue with wiring and we did a video call showed Andrew wiring where it was exposed and he took pictures and said unit is not repairable and will go under review the harness could not be replaced. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 12/09/2021
"CC that was washing a mattress cover and it would not spin. Confirmed. Ran diag F7E1 BASKET SPEED FAULT. Found the gear case leaking oil. Will need a new gear case, shifter, belt, cam, capacitor and motor. Motor is still under warranty. ; ordrng 1 W11026785 (Motor) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor), used 1 SHIPPING (shipping and handling) from stock, O-SMS tckt"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW1
Near Willoughby, OH 44094
Joe O
Job Details: 12/09/2021
Cc: not heatingFound thermal fuse open. Found venting partially smashed. Found lint build up in venting. Advised customer of smashed venting. Advised to replace. Replaced thermal fuse. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Beachwood, OH 44122
Jason N
Job Details: 12/09/2021
Installed console. Ran bakes test and UI functionality tests. Op test good.
We serviced a
KITCHENAID RANGE
Model KFGG500EWH3
Near Geneva, OH 44041
Dan H
Job Details: 12/09/2021
"Customer complaint that the oven 50 degrees low and self clean is not working, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 351 degrees, started aqua lift self clean cycle, oven heated to around 300 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model CSP2970HQ1
Near North Olmsted, OH 44070
Manny
Job Details: 12/09/2021
"Took unit apart Replaced control board, ran normal cycle, opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FSX00
Near Shaker Heights, OH 44120
Corina B
Job Details: 12/09/2021
"CC that the unit stopped making ice but, started making ice last night. Confirmed. The bin was half full. Checked the optic eye, good. Checked the ice maker for loose cubes stuck, none. Working as designed."
We serviced a
FRIGIDAIRE DRYER
Model FDG336RES1
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 12/09/2021
Installed gas coils. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Sheffield, OH 44054
Angel
Job Details: 12/09/2021
"Cc that unit started doing the same thing again where it finishes before time. Ran diagnostics and no error codes Verified the airflow again and was good at the outside of the house also checked lint screen and was clogged again with about 4 to 5 loads of lint in the screen. Explained to them again that they have to clean lint screen every load also they are using large mixed loads in auto dry also explained to them that mixed load, small load or large load have to be used in timed dry not auto dry because it will not dry your clothes completely having to start it again. Called tech line and spoke with Leon explained him the issue and said it was operator error and he agrees with what i explained the customer. Unit working as designed. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Strongsville, OH 44149
David R
Job Details: 12/09/2021
"Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 5.75 r134a, unit cooling, pressures good.Customer wants to go ahead and fix the water hammering. Will charge for part and labor since separate issue.**also relayed back to customer that since FF door is not repaired and has big gap, unit will not cool down to proper temps. ; ordrng 1 WPW10238100 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Ashtabula, OH 44004
Brian M
Job Details: 12/08/2021
"Cc of leak Found bellow ripped at bottom Needs bellow ; ordrng 1 W11314648 (bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY00
Near Strongsville, OH 44136
David R
Job Details: 12/08/2021
"Cc unit not cooling properly. Found FF evap cover covered with ice. Fan not working. Measured resistance in thermistor. Out of resistance. Ordering evap fan kit, thermistor. ***set as 2 count job, will have to steam ice.** customer will call in to reschedule ; ordrng 1 WPW10451893 (Evap fan kit) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF3
Near Thompson, OH 44086
Brian M
Job Details: 12/08/2021
Cc unit not cooling properly Found air return clogged with ice due to ice maker leaking Ice forming on back of unit Advised that this is non repairable and most likely will get worse
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW9630DDS
Near Chardon, OH 44024
Joe O
Job Details: 12/08/2021
"Cc: upper oven not working, error codeCustomer stated unit got extremely hot then threw a error code now will not work on upper oven. Found error code 1d11(runaway temp). Ohmed out temp sensor(1076 ohms). New control software is designed to work with 90* bent temp sensor. Needs control and oven sensorSensor shows discontinued; ordrng 1 WPW10169131 (cntrl-elec) and 1 7430P046-60 (Temp sensor(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Painesville, OH 44077
Jason N
Job Details: 12/08/2021
"Cc unit not preheating correctly,Customer states unit now reading too high after preheating, sometimes its too low or normal, highly variable. Rain bake test to 350 degrees, oven stable at present approx . 360 degrees. Customer stated he recorded temperatures as high as 400 degrees when setpoint of oven was at 325. Ordering main control and oven temp probe. ; ordrng 1 W11546066 (Control) and 1 WPW10181986 (Temp sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20TKXFW00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/08/2021
"Cc unit not cooling Found both sections at room temperature, compressor is not running. Start relay clicking on and off. Checked amp draw from compressor, reading 13.3a on demand. Compressor is locked, will need replaced. ; ordrng 1 W10309990 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Royalton, OH 44133
David R
Job Details: 12/08/2021
Waiting on parts. Office to reschedule ; saved tckt
We serviced a
KITCHENAID RANGE
Model KESS907SWW06
Near Burton, OH 44021
Joe O
Job Details: 12/08/2021
"Cc: not heating properlyFound bake element open. Needs bake element; ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB6000AWW
Near University Heights, OH 44118
Manny
Job Details: 12/08/2021
"Cc unit is leaking, no washing right and top rack rollers come off. Customer stated that they put a piece of rubber where the gasket goes and that stop the leak. Verified that unit needs a door seal, found tower sprayer and top spray arm clogged with calcium buildup and debris, and unit will need top rack rollers, parts are discontinued, informed customer that the parts needed are discontinued and her warranty company will reach out to her to let her know whats the next steps.; ordrng 1 WP99003318 (tower- spr) and 1 WP99002135 (stop- rack) and 4 WP903093 (wheel)s and 1 WP902894 (gasket) and 1 12001446 (spray arm,upper) and 1 99001864 (control switch)"
We serviced a
GE DISHWASHER
Model GDT655GJ5WW
Near Highland Heights, OH 44143
Corina B
Job Details: 12/08/2021
"CC that the unit is leaking. Found a water spot on the floor, directly above the vent. Could not confirm the vent leaking. Let the dishwasher run for 50 minutes. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Sheffield, OH 44054
Angel
Job Details: 12/08/2021
Cc that unit is not dispensing the detergent. Arrived at the home and customer had replaced tray already and tested it and said it was working good. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/08/2021
"Replaced control and shifter. Calibrated unit and ran auto test,pass. Started a new cycle, Op test okBrought core for return"
We serviced a
GE DISHWASHER
Model PDT825SGJ2BB
Near Westlake, OH 44145
Marie V
Job Details: 12/08/2021
Cc that the frame from UI broke. Cust has part. Replaced part. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model GHW9400PW4
Near Cleveland, OH 44109
Marie V
Job Details: 12/08/2021
"Cc that the unit fills up and drains good but does not spin. Confirmed, found bearings are ceased, unit will need new basket with bearings, basket is not longer available. Unit cant be repair ; ordrng 1 W10772618 (Outer tub rear) and 1 W10772607 (Outer tub, front) and 1 8182247 (Basket), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW0
Near Cleveland, OH 44104
Marie V
Job Details: 12/08/2021
"Cc that they found water at the end of the cycle. Ran diag found error code 8-2 drain motor electrical problem. Replaced drain pump, tested unit and ran auto test, no error codes. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM00
Near Hiram, OH 44234
Brian M
Job Details: 12/08/2021
Cc of oil under door then it stopped Found no oil residue anywhere moved fridge inspected floor and back of compressor no oil found Advised to watch
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near South Euclid, OH 44121
Manny
Job Details: 12/08/2021
"Cc oven not lighting. Replaced igniter using T/S 12400035, opt test ok ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Maple Heights, OH 44137
Marie V
Job Details: 12/08/2021
"Cc that the unit is not locking. Ran diag found error code F2E1 stuck key , F1E2 motor control fault. Ran test #1 for main control, is missing voltage DC to shifter, main control has malfunction. Unit will need main control. Office will contact once they have eta on the part.; ordrng 1 W11399433 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS04
Near Parma, OH 44134
David R
Job Details: 12/08/2021
"Cc of noise, had a recording, asked about sounds. What the sound she i describing is the refrigerant being pushed through the system. Normal. Went through diagnostics, all fans good, all components turning on/off normally. Checked and padding is around on evap line, added more to help with sound. Good. Op test ok."
We serviced a
KENMORE WASHER
Model 11029522801
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/08/2021
Replaced the valve. Filled washer. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Cleveland, OH 44124
Corina B
Job Details: 12/08/2021
Replaced the water valve. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model GS563LXSS0
Near University Heights, OH 44118
Corina B
Job Details: 12/08/2021
"CC that the oven is not working. Confirmed. Checked the gas valve Or to red 203 ohms orange to blue open. Found the wires to the igniters are non coated. Will need a new gas vavle and harness. ; ordrng 1 WPW10293048 (Valve) and 1 Wpw10701462 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Mantua, OH 44255
Brian M
Job Details: 12/08/2021
"Cc unit giving error f6e1 Found code to be related to temp sensor or control Followed tech sheet temp sensor is with in range Needs control ; ordrng 1 W11544349 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Marie V
Job Details: 12/08/2021
Unit is not available at this point. Will reschedule ; schdld next appmnt for 12/15 WED !
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE05
Near Cleveland, OH 44105
Gabriel P
Job Details: 12/08/2021
Replace all parts opt test ok
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFE535S0LZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 12/08/2021
Replaced burners and switches OP Test Ok
We serviced a
GE DRYER
Model GTX33EASK0WW
Near Maple Heights, OH 44137
Marie V
Job Details: 12/08/2021
"Replaced thermostats, ran unit. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Cleveland, OH 44120
Gabriel P
Job Details: 12/08/2021
"Temp was on Celsius changed to Fahrenheit and temp was set to high correct issue also customer has pin valve advise to replace it with 1/4 turn so it will allow more pressure to unit,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Wickliffe, OH 44092
Corina B
Job Details: 12/08/2021
"CC that the unit turned the drain pump on will not start and drn comes up on the screen. Ran diag F9e1 Drain Pump System Problem Long Drain. Could not blow threw the pressure hose. Cleared the pressure hole. Started a cycle with clothes, filled correctly. advised cust to use 1-2 tablespoons he detergent."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 12/08/2021
Cc of noise Found noise coming from idler pulley Replaced using repair kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shaker Heights, OH 44122
Marie V
Job Details: 12/08/2021
"Cc that the unit is not draining. Confirmed. Removed all water from unit and removed drain pump, nothing inside preventing from draining. Used vacc to clean drain hose. Started a cycle and drained all the water, tested several times and replaced drain pump. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44104
Gabriel P
Job Details: 12/08/2021
"Found defective actuator,replace opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHX2325TS0
Near Painesville, OH 44077
Dan H
Job Details: 12/08/2021
"Installed new ice maker , op test good"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS2
Near Olmsted Falls, OH 44138
Angel
Job Details: 12/08/2021
Replaced switches and power cord had customer test unit was working as should. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model wee750h0hv1
Near Chagrin Falls, OH 44023
Joe O
Job Details: 12/08/2021
"Cc: panel not workingFound panel is functioning. Found error codes f6e0(oven user interface). Needs ui Customer does not want to repair at this time ; ordrng 1 W11335275 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Rock Creek, OH 44084
Dan H
Job Details: 12/08/2021
"Installed pulley, rollers, and blower wheel, op test good"
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/08/2021
"Cc unit making ticking noise and one time it didnt unlock the lid Customer stated unit is making a ticking noise when agitating, also one time the lid didnt unlock right away, and one time it didnt spin the clothing out. Ran diagnostics, found code f2e1 for UI stuck button. Ran auto test, found rotor is chattering under unit while in agitation. Rotor is tight to shaft, found gearcase shaft has some side to side movement causing rotor to vibrate as it rotates. Unit will need gearcase and slider. Could not duplicate lid lock issue or incomplete spin issue at this time. ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10752189 (Screw)"
We serviced a
MAYTAG DRYER
Model MDE8400AYW
Near Moreland Hills, OH 44022
Jason N
Job Details: 12/08/2021
"Installed drum support roller and drive belt. Ran dryer op test, good tumble and heat, no abnormal noises. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/08/2021
"Installed console. Button test good, all functional. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chardon, OH 44024
Joe O
Job Details: 12/08/2021
Installed control. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Euclid, OH 44117
Manny
Job Details: 12/08/2021
"Cc unit bearings are bad and making noise, set unit into a manual spin Heard- the noise coming from the bearings. Unit needs bearing kit.; ordrng 1 W10435302 (bearing) and 1 W10447783 (tool)"
We serviced a
KITCHENAID RANGE
Model KODE500ESS05
Near Broadview Heights, OH 44147
David R
Job Details: 12/08/2021
"Date of entitlement 12/10/20, in one year warranty. Cc timer shuts off before reaching countdown. Confirmed. Ordering console control. ; ordrng 1 W11086141 (Console)"
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Conneaut, OH 44030
Dan H
Job Details: 12/08/2021
"Installed ew user interface , op test good"
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Euclid, OH 44123
Jason N
Job Details: 12/08/2021
Installed washplate. Ran auto test and calibration. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KUDT03STSS0
Near North Olmsted, OH 44070
Angel
Job Details: 12/08/2021
Replaced links tested unit and opening and closing as should. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FW4
Near Euclid, OH 44143
Manny
Job Details: 12/08/2021
"Cc unit not heating and light stays on, pushed the door switch and noticed that wasnt engaging, removed back cover and found door switch wires disconnected, reconnected wires, set unit to 350 unit heats and light Ill switch on and off as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Brecksville, OH 44141
David R
Job Details: 12/08/2021
"Cc unit door swinging open. Found hinge on right door came out of place. Corrected, good. Op test ok. Customer had questions about door sticking out farther than the other. Called techline, normal. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Conneaut, OH 44030
Dan H
Job Details: 12/08/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees, freezer section temperature at 10 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor ; ordrng 1 WPW10464673 (Fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Mentor, OH 44060
Jason N
Job Details: 12/08/2021
"Cc unit doors need replaced due to damage.Replaced LH and RH doors using customer supplied parts. Tested dispenser functions, tested good. Customer satisfied with appearance. Op test good."
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Cleveland, OH 44111
Manny
Job Details: 12/08/2021
"Cc top oven to working. Ran bake confirmed unit is not igniting checked igniter for voltage, not voltage to igniter, called BJ he help me diagnose the issue and we determine that unit needs a main control.; ordrng 1 WPW10365423 (cntrl-elec), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"