Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7716 customer reviews

Nicholas F.

Nicholas F.

RANGE WHIRLPOOL WFE715H0ES0 Cc oven is not working properly.confirmed.found f6e1 error code(run away temp)unit needs new control.; ordrng 1 WPW10340308 (cntrl-elec)

Near Cresthill Dr, Seven Hills, OH 44131
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 "CC that the lock is not locking when it starts. Advised cust on this model the lock does not lock until the spin cycle. Started a normal cycle and then a drain and spin. Working as designed. F0E2 – OVER SUDS CONDITION DETECTED, advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok"

Near Robinhood Dr, Parma, OH 44134
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc not working. Water fills unit bu5 will not wash. Drain and heating element works fine. 4-3 was motor error. Ordering pump and motor .; ordrng 1 W11087376 (pump&motor)

Near Spearhead Dr, Brecksville, OH 44141
Jason N.

Jason N.

DRYER WHIRLPOOL GGW9250PW2 "Cc unit not dryingCustomer stated if she ran it longer it kinda dried then now it’s not at all.Checked heat, no heat, no power to ignitor. Checked thermals, found thermal fuse open. Replaced using truck stock. Retested unit, heat returned. Checked venting, good airflow from outlet, vent clear. Op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Carmen Pl, Mentor, OH 44060
David R.

David R.

REFRIGERATOR ROPER RT21AKXGW00 "Cc of water leaking to bottom of drawers in FF and food freezing no matter what temp is set at. Found Evap drain will need to be steamed and unplugged. Ordering thermostat.; ordrng 1 4387562 (control,temp)"

Near Thicket Ln, Olmsted Falls, OH 44138
David R.

David R.

WASHER WHIRLPOOL WTW8800YC0 "Cc of noise. Bad bearings. Tried to take hub off, screws are stripped. Will need to basket and tub assembly, drain filter, bearings, screw.; ordrng 1 W10381077 (tub-outer 323.08) and 1 W10435302 (bearing 105.51) and 1 W10549509 (basket 552.46) and 1 WPW10076270 (screw 4.46) and 1 WPW10222008 (filter 54.88), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Clark Ln, Oberlin, OH 44074
Dan H.

Dan H.

DISHWASHER FRIGIDAIRE FGHD2465NF2A "Installed new control, op test no good , unit needs new user interface ; ordrng 1 807545704 (console assembly)"

Near E 209th St, Euclid, OH 44123
Dan H.

Dan H.

WASHER MAYTAG MVWB766FW0 "Customer complaint that unit is not turning on, confirmed, ran diagnostics found f6e2( serial miscommunication) error code, unit needs new control and user interface ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)"

Near Cedar Rd, Pepper Pike, OH 44124
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFH01 "Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 69 degrees, evaporator fan is running , no frost pattern on evaporator, compressor and condenser fan are running, unit needs new compressor and evaporator ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"

Near Rushleigh Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT711BZDE00 "Customer complaint that unit is not cooling properly, freezer section temperature at 25 degrees, fresh food section temperature at 51 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, unit has 4 blade evaporator fan, unit needs new control, thermistor, and 6 blade evaporator fan; ordrng 1 W10802061 (cntrl-elec) and 1 WP2163777 (blade-fan) and 1 WPW10383615 (thermistor)"

Near Kildare Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR MAYTAG PBF1951KEW "Customer complaint that unit is not making ice, confirmed, cycled ice maker , ice maker did not cycle , ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 D7824706Q (ice maker 119.43), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Little Mountain Rd, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4850XQ0 "Lid lock not locking i search my truck stuck I cannot find it needs to be ordered ; ordrng 1 W10404050 (lid lock), used 1 SENIORDISCOUNT (SENIORDISCOUNT), 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10404050 (LATCH) from stock"

Near W 50th St, Cleveland, OH 44102
Corina B.

Corina B.

WASHER WHIRLPOOL WTW57ESVW1 "CC that the unit is leaking in a spin cycle. Started a normal wash, the a rinse and spin. When starting a cycle the unit would agitate then start filling as it is agitating. Removed the front panel. Checked the hoses, drain pump, water valve, tub good. Could not duplicate the water leaking. Will need a new timer. ; ordrng 1 WPW10177827 (timer 18684), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lenox Dr, Cleveland, OH 44126
Corina B.

Corina B.

RANGE JENN-AIR JJW8630DDS "CC that there is a fault code when turning the ovens on. 4d21 No Reverse Airflow Fan rotation (no/low RPM. Checked the power to the cooling fan 120 volts. Will need a new fan. ; ordrng 1 WP74008383 (fan- tange 12256), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Morgan Run, Westlake, OH 44145
David R.

David R.

WASHER MAYTAG MVWX500XW2 "Cc taking long to complete cycle and clothes aren’t spinning out. Basket speed fault, hot cold reversed error codes. Found hot and cold are reversed, tested in manual. Basket not able to move freely, removed bedding that ripped apart from a cover, got basket free. Loud scraping sound in spin. Will need gearcase, drive pulley and hub.; ordrng 1 W10528947 (drive hub kit 26.16) and 1 W10721967 (drive pulley 36.70) and 1 W11035747 (gearcase 254.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near N Mayflower Dr, Lorain, OH 44053
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL MDB4949SHB0 Found unit damaged where liner connects to bottom of tub. See pics. Needs tub. Unit did damage to customer cabinets see pics. Customer stated Home Depot told him that if unit was determined to be damaged they would replace unit; ordrng 1 WPW10681507 (tub-dishwr)

Near Tioga Trail, Willoughby, OH 44094
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF305ESS00 CC that there is a noise when the unit is running. Found the compressor is rattling. Adjust the feet to the compressor. Optest ok.

Near Lorain Rd, Fairview Park, OH 44126
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW1 Main control is receiving power the green LED light is not on needs a new control board; ordrng 1 W11162438 (CONTROL )

Near Sandalhaven Dr, Middleburg Heights, OH 44130
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDL40CVSS4 CC that the clean light is flashing. Ran diag no codes. Ran a calibration. Light went off. Advised cust if the light comes back on it will need a keypad. Will need a keypad. Part is nla.

Near Belvidere Ave, Fairview Park, OH 44126
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADW7 "Drain hose is clogged the main loop needs replaced; ordrng 1 WPW10545278 (DRAIN HOSE), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Jananna Dr, Berea, OH 44017
Brian M.

Brian M.

WALL OVEN GE JGRP17BEW4BB Cc broil not working Found igniter damaged Replaced using truck stock Ran test broil OP TEST OK ; used 1 4342528XXX (XXX DO NOT RESTOCK XXX) from stock

Near Lenox-New Lyme Rd, Jefferson, OH 44047
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "The evap is frozen needs the cover, screws, harness, and support.; ordrng 2 67006425 (screw)s and 1 W11033168 (HARNESS ) and 2 WPW10389152 (FAN SUPPORT )s and 1 WPW10501260 (EVAP COVER )"

Near Creekside Dr, Strongsville, OH 44149
Brian M.

Brian M.

MICROWAVE KITCHENAID KBMC140HSS05 "Cc door just drops Found spring broken Needs door springs ; ordrng 1 WP4452395 (spring5539) and 1 WP4452396 (spring5523), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Inverness Dr, Highland Heights, OH 44143
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Cc water not entering Found hot entering but not cold Replaced water valve From truck stock Ran test cycle and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock

Near Clay St, Huntsburg, OH 44046
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Installed Ui and control Unit still had same issue Called whirlpool Found issue to be lid lock needs lid lock; ordrng 1 W10810403 (lid lock assy)

Near Davidson Dr, Highland Heights, OH 44143
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC0 Installed control and ui Ran auto test and calibration Ran normal cycle OP TEST OK

Near Eberly Rd NE, Atwater, OH 44201
Dan H.

Dan H.

DISHWASHER KITCHENAID KDPE334GPS0 "Customer complaint that unit does not drain completely and leaves food chunks in bottom of dishwasher that the customer has to clean out, found drain hose not installed correctly, corrected drain hose, ran diagnostics no error codes found,unit ran test cycle, unit completed test cycle, unit drained completely, repeated test cycle, unit drained completely, unit is operating as designed"

Near Whiton Rd, University Heights, OH 44118
Dan H.

Dan H.

FREEZER FRIGIDAIRE FFTR1814QW "Installed new door handles, op test good"

Near Harvard Ave, Cleveland, OH 44105
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ES5FHAXSB00 CC that the unit is buzzing. Found the compressor is seized. Will need a compressor. ; ordrng 1 W10309994 (compressor) and 2 WPW10143759 (dryer)s

Near Wolf Rd, Bay Village, OH 44140
Dan H.

Dan H.

RANGE FRIGIDAIRE FGFLMC55ECA "Customer complaint that broiler is not lighting, confirmed, unit needs new igniter, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

Near Grovewood Ave, Parma, OH 44134
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit is not cleaning clothes, ran diagnostics no error codes found, ran manual test cycle, all components are working, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

Near W 45th St, Parma, OH 44134
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRMF706ESS00 Cover was never sent to customer. SM reordered. Reschedule for Wednesday as early as possible. No promises made ; schdld next appmnt for 7/17 WED 8-12

Near Vista Lago Cir, Painesville, OH 44077
Dan H.

Dan H.

WASHER MAYTAG MVWC555DW0 "Customer complaint that unit stopped working, ran diagnostics no error codes found, ran manual test cycle, lid locks, unit makes loud screeching noise during high speed spin cycle, found pulley nut had fallen off, no damage to pulley , reinstalled, op test good"

Near Milo Rd, Garfield Heights, OH 44125
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer emailed pop Cc unit will shut off when opening the door Found wire harness coming out of left hand door damaged needs door replaced ; ordrng 1 W10919616 (dor-fip)

Near Humphrey Hill Dr, Painesville, OH 44077
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW2 "Customer complaint that lid is not locking, started normal wash cycle, lid lock, ran test cycle, lid locks and unlocks , unable to duplicate the problem, unit is operating as designed"

Near Meadowdale Dr, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Steamed the unit out Installed new part unit op tested good

Near W 223rd St, Fairview Park, OH 44126
Corina B.

Corina B.

RANGE WHIRLPOOL WFG505M0BS3 CC that there is gas smell coming from the range. Removed cover from the igniter. Turned oven on to 350*. Let cycle a few times. Turned bake off and started again. No gas smell. Optest ok.

Near Westdale Ave, Cleveland, OH 44135
David R.

David R.

REFRIGERATOR WHIRLPOOL MFI2665XEM7 "Cc water dispenser is dispensing water whenever you open any door, also said UI will not lock and when it did lock the water stopped but will not unlock. Arrived, UI still locked, held unlock button and did not unlock. Tried several more times. Unplugged unit and disconnected UI and still sam3 result, will not Unlock. Looked at owners manual just to make sure I was unlocking it right.; ordrng 1 WPW10337912 (cntrl-elec 353.05), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Main St, South Amherst, OH 44001
Jason N.

Jason N.

REFRIGERATOR GE GTS18GTHJRWW "Cc unit condensation, noisesFound unit working normally on arrival, no condensation or noises from unit.Customer stated she moved product around in freezer then everything started working fine, condensation went away. Freezer is full of product, possible airflow restriction issue or door was unable to be fully closed due to product holding it open."

Near E 300th St, Willowick, OH 44095
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found noise coming from compressor area. Adjusted refrigerant lines to reduce vibration. Raised front so doors close better and unit drains more effectively. Unit started several times with no noise. Op test good

Near Coralberry Ln, Madison, OH 44057
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 Found no frost pattern on evaporator hearing sizzling sound from left corner evaporator could not find where it was leaking refrigerants there is definitely a leak on system show 0 on gages giving estimate will not fix do not order parts

Near Reid Ave, Lorain, OH 44052
Nicholas F.

Nicholas F.

REFRIGERATOR KITCHENAID KFCS22EVMS5 Installed drain tube op test good

Near Orange Meadow Ln, Chagrin Falls, OH 44022
David R.

David R.

REFRIGERATOR MAYTAG MRT311FFFZ00 "Customer mentioned she already called Home Depot and they will be exchanging the refrigerator. Arrived today found both freezer gaskets deformed and ripped in the corners, (refer to picture). No way to fix them. Ordering doors.; ordrng 1 LW10856269 (DOOR) and 1 LW10856271 (DOOR)"

Near Albion Rd, Strongsville, OH 44149
Arthur V.

Arthur V.

FREEZER UPRIGHT FRIGIDAIRE LFFU14F5HWN Found drain frozen over. Drain screen was not in place causing issue. Cleared ice using steam. Installed screen in its proper place. Op test good

Near Pine Ct, Perry, OH 44081
David R.

David R.

REFRIGERATOR WHIRLPOOL GI6FDRXXY07 "Cc ice not working but dispenser is good. Checked dual valve, test good. Ice maker not cycling on its own. Jumped and got icemaker to cycle and call for water. Ordering icemaker make customer last call of the day and will need 30 min call when on way; ordrng 1 W10882923 (icemaker 103.59), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fireside Trail, Broadview Heights, OH 44147
Jeff M.

Jeff M.

WASHER WHIRLPOOL n/a The main pulley nut came loose. I tighten the nut Op tested good

Near Laura Ln, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER GE GTWP1000M1WW "Cust had 28” of water witch is clearly present for the water marks in the unit. The water wash out the grease in the suspension massive damage to the motor transmission drain pump. Transmission is discontinued it cannot be ordered regardless again I highly recommend for the machine not to be fixed damage outweighs the cost of a new machine. Along with that belts pulleys and expose metals will eventually become an issue later on down the line from the exposure from the water; ordrng 2 WH16X543 (rod/spr yllw)s and 2 WH16X544 (rod/sprg blk)s and 1 WH20X10063 (motor 1 speed psc 1/) and 1 WH23X10030 (PUMP) and 1 WH38X10002 (transmission asm ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stormes Dr, Parma, OH 44130
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 "Cc: unit will not wash clothes properly, will not go into wash cycle under a loadFound error code f8e1(long fill no fill)Ran regular cycle, unit filled and agitated, cancelled cycle, had customer throw in a load. Restarted regular cycle, unit filled, and agitatedFound good water pressure to unitNeeds water valve; ordrng 1 W11210463 (valve)"

Near Sandy Lake Rd, Ravenna, OH 44266
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Found issue is a noise issue with the ice maker trying to make ice. Customer had it documented that about every 25 min it would make a loud humming noise. Verified water valve. Customer will never have ice maker connected so i removed it at her request. Unit op test good. There was no frost issue.

Near Mentor Ave, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit trips GCFI Unit was not wired all the way at arrival wired unit up Ran test cycle with extension cord to diff outlet ran with no issue Ran test cycle In GCFI outlet still no issue Could not duplicate a breaker tripping

Near South St, Chardon, OH 44024
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRSF505ES00 Replaced the door. Optest ok.

Near Excalibur Ave, Westlake, OH 44145
Arthur V.

Arthur V.

REFRIGERATOR GE PFS22SISCSS Replaced parts listed. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Northway Dr, Painesville, OH 44077
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL WTW5000DW2 Cc washer is not advancing through rinse.ran diagnostic found basket speed fault f7e1.found gear case leaking under washer.unit needs new gear case drive motor and capacitor ; ordrng 1 W11035751 (gearcase) and 1 W11162560 (MOTOR ) and 1 W11283592 (CAPACITOR )

Near Ackley Rd, Cleveland, OH 44130
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW2 Replaced the capacitor and motor. Ran a calibration. Ran an auto test. Started a normal load with clothes. Optest ok.

Near Tuxedo Ave, Parma, OH 44134
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE404DWH0 "Cc: key pad not allowing selectionsFound key pad dead, checked unit receiving 120v and control sending proper power to uiRan ui testNeeds ui; ordrng 1 W10537419 (panel-cntl19282), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Greenbriar Dr, Ravenna, OH 44266
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507HBS00 Cc of unit makes grinding noise when opening door Found noise coming from damper control It’s a normal noise Showed customer user manual on normal noise page OP TEST OK

Near Buckingham Pl, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER GE GDT655SSJ0SS Installed main board Used Ge tool to run diagnostics test OP TEST OK

Near Lilly Ln, Painesville, OH 44077
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5HHAXVB01 Installed dispense mechanism. Tested dispense ice and water. Op test good.

Near Kneale Dr, Lyndhurst, OH 44124
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8989SHZ0 "Frame by hinge was bend fix issue,opt test ok at first they gave me wrong appliance to work on it was same issue same unit but any fix the one I came to fix"

Near Midway Blvd, Elyria, OH 44035
Joe O.

Joe O.

DRYER ELECTROLUX EIMED55IMB0 "Cc: ui not respondingFound ui to only respond occasionallyCalled Frigidaire techline they advised me to check thermistorsFound inlet thermistor openNeeds inlet thermistor; ordrng 1 134711200 (thermistor2851), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fox Hill Dr, Gates Mills, OH 44040
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL KUDS30IXWH7 Replace valve opt test ok

Near Janell Dr, Columbia Station, OH 44028
David R.

David R.

REFRIGERATOR MAYTAG MFT2976AEM00 "Had other company come out, they said it was a sealed system job. Dual Evap, Fz is working fine. FF is not cooling as well. Found big ice covering the back cover of Evap. Fan not blowing. Ordering fan, Evap cover, support, damper.*** research and make sure fan comes with harness. If not, order harness; ordrng 1 W10633627 (motor-evap) and 1 WPW10248595 (control) and 1 WPW10389152 (support) and 1 WPW10501260 (cover-evap)"

Near Eastern Heights Blvd, Elyria, OH 44035
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBFS22ECMS00 Installed customer supplied door gaskets. Steamed gaskets to make good seal. Op test good.

Near Belgrave Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

WASHER CROSLEY CAW9244DW1 "CC that the unit is not working and leaking water. Ran diag F7E1 – BASKET SPEED FAULT. Checked the gearcase, leaking oil. Will need a gearcase, motor, cam, shifter, capacitor and belt. The water is leaking from the shut off from the house, will need a plumber. Took pic. Office to order parts. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11158830 (capacitor) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10677715 (drive motor)"

Near Hampden Ave, Cleveland, OH 44108
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWB850YW1 "Replace hinge,opt test ok"

Near Sanctuary Ln, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

DRYER AMANA NED4655EW1 Found fuse open replace from truck stock ; used 1 W10909685 (FUSE THERMAL ) from stock

Near Cornell Ave, North Ridgeville, OH 44039
Jason N.

Jason N.

DRYER WHIRLPOOL WED9400SW2 "Cc unit barrel does not spin(he means the drum)Unit powers on, verified started but doesn’t not tumble. Checked belt, checked thermals. Found thermal fuse open, unit needs thermal fuse. Replaced using truck stock, op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Fairmount Blvd, Cleveland Heights, OH 44118
Nicholas F.

Nicholas F.

WASHER WHIRLPOOL WTW7300DW1 "Cc lid locks then nothing happens.comfirmed.ran diagnostic found f7e9 locked rotor f2e1 stuck button spun basket by hand bearing are loud.unit needs gearcase customer is not getting repair at this time collect 102.55 cash.; ordrng 1 W10811956 (GEARCASE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lynett Dr, Parma, OH 44129
David R.

David R.

RANGE WHIRLPOOL WEG750H0HZ0 "Checked for error codes, none. Checked temp probes, checked bake and broke ignitor, checked on top burners. UI control working. All wires are hooked up. Ignitors sparking up. Everything checks good. Op test ok."

Near Pearl Rd, Strongsville, OH 44136
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSRS25FGSS13 "Cc unit not coolingFound back of freezer covered in 2 inch think ice/frost, this unit has not been defrosting for awhile. Ran manual defrost, Defrost control not responding, unit needs defrost timer control. Called landlord with estimate, he is not moving forward with repair at this time. Estimate only, service already paid,"

Near Eddy Rd, Cleveland, OH 44108
David R.

David R.

WASHER MAYTAG MVWB765FW3 Lid lock is working. Lid itself is warped. Tried taking out hinges and adjusted but still not closing all the way. Ordering lid and new hinges.; ordrng 1 W10594153 (lid hinge LEFT) and 1 W10594154 (hinge lid RIGHT) and 1 W11259006 (LID) and 1 WP8563965 (lid hinge LEFT) and 1 WP8572974 (lid hinge RIGHT )

Near Windsor Dr, Elyria, OH 44035
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF560SAFM1 "Replace drain hose,opt test ok"

Near Vintage Cir, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDF560SAFB2 "Replace pump motor,opt test ok"

Near Williamsburg Dr, Avon Lake, OH 44012
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit has burning smellVerified “smell”, in both compartments. Removed freezer evap cover, ran manual defrost heat. Left side of deforest heat has liner glue hanging from it, can see where it’s burning off. Removed excess glue from liner and cleaned up heater. Reassembled, advised customer to use absorbent(baking soda) products in both compartments to remove remaining odor."

Near Eddy Rd, Cleveland, OH 44108
Dan H.

Dan H.

WASHER KENMORE 110.258424 "Customer complaint that unit filled and then did nothing, confirmed, unit needs new lid switch; ordrng 1 WP3949238 (switch-lid 36.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hermitage Rd, Painesville, OH 44077
Joe O.

Joe O.

WASHER WHIRLPOOL WFW72HEDW0 Installed bellowOp test ok

Near Lucky Bell Ln, Newbury Township, OH 44065
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRB322DMHV00 Cc: not coolingFound temps in the freezer at 0 degrees and in ff section at 39 degrees before compressor startedCustomer states roommate said they may have had a power outageUnit has a full frost pattern and defrost is functioningFound unit functioning as designedOp test ok

Near Taft Ave, Deerfield, OH 44411
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWB850YG1 "Cc washer is leaking intermittently.had customer start a color/towels loads,it is what she normally does,with close in it.unit went through full wash cycle no leaks.unit is operating As Designed"

Near Ruth Dr, Seven Hills, OH 44131
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc refrigerator is jamming ice in dispenser

Near Shenandoah Dr, Brecksville, OH 44141
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY6 "Cc: ice buildup in bottom of freezer, light mount brokeFound mount for light just hanging broken in freezer and bottom of freezer has a sheet of ice in itRemoved the freezer drawers found wires running from freezer light to cabinet broken at the rubber grommet and clips for the light housing still stuck in the freezer liner believed to be caused from excessive force and over stocking freezerCalled whirlpool techline spoke with AndyAdvised him of the light housing being broken with the tabs for housing still stuck in the liner and broken wiring coming from the liner of the fridge, he stated repair or replace the housing and tape up the wires. He also stated it is up to the warranty company if they want to cover the housing and or the unit. Advised customer that the light will not function if housing is replaced, she states she does not need it if it won’t work"

Near Bryce Rd, Kent, OH 44240
David R.

David R.

WASHER WHIRLPOOL CHW9160GW0 "F21 long drain. Took part drain, little bit of dog hair, tested out and drain checks good and connection back to CCU. Cleared codes. Ran through service test, and everything tested fine. Ran a cycle for 35 mins. Stayed till unit got down to 10. Everything as of today checks good."

Near Barrett Rd, Berea, OH 44017
Joe O.

Joe O.

WASHER WHIRLPOOL WFW8300SW00 Cc: water coming out of the dispenser trayFound a sock under dispenser trayRemoved sock ran test cycleOp test ok

Near Ferguson Rd, Streetsboro, OH 44241
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not draining Ran diagnostics, found codes 6-4 for float switch open, 8-2 for drain motor electrical problem, and 5-1 door stuck open. Ran diagnostics cycle, all passed, no codes at end of cycle. Started normal wash cycle, then cancel drain. Started to drain then stopped and only hummed. Intermittent drain pump op. Replaced using truck stock. Op test good.; used 1 W10876537 (PUMP-DRAIN) from stock"

Near Maplewood Rd, Mentor, OH 44060
Jason N.

Jason N.

DRYER AMANA NED4655EW1 "Installed door assembly, customer still says it’s sticking out too far on bottom right corner, panels are warped or something is put together wrong. called WP. Andrew said Everything has been replaced that could be the issue, no other action to be taken as long as door is sealing."

Near Durham Ct, Mentor, OH 44060
David R.

David R.

LAUNDRY CENTER WHIRLPOOL WFW85HEFW1 Replaced control and switch. Tested in service mode. All components check good. Advised customer of detergent use and overload of clothes. Op test ok.

Near Brian St, North Ridgeville, OH 44039
Corina B.

Corina B.

RANGE AMANA AGG222VDW1 "CC that the oven is not working. 0 amps at igniter. Igniter has 120 volts. Replaced the igniter from t/s. The oven turns on when the knob is off. Can hold the thermostat Will need a new thermostat. Cust is calling whirlpool about the unit not turning off. He unplugs it when he’s not using it; used 1 12400035 (IGNITER 5299), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near W 20th St, Cleveland, OH 44109
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE254ESS2 Cc: not startingFound debris stuck in drain pumpRemoved debrisRan test cycleOp test ok

Near Windsor Dr, Mayfield Heights, OH 44124
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT720PADM1 "Cc unit not draining and burning smell. Confirmed drain not working, standing water in unit. Replaced drain pump using truck stock. Ran wash test and cancel drain, op test good.; used 1 WPW10348269 (PUMP-DRAIN) from stock"

Near Walcott Way, Mentor, OH 44060
Gabriel P.

Gabriel P.

FREEZER UPRIGHT MAYTAG MZF34X16DW00 "Door closing good and is sealing properly customer thinks it was probably and accident,no issue opt test ok"

Near Long Rd, Avon, OH 44011
Nicholas F.

Nicholas F.

RANGE FRIGIDAIRE FGGF303PFC Installed truck stock 12400035.the part they sent was broken ; used 1 12400035 (IGNITER) from stock

Near Lakeland Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

WASHER MAYTAG MAH5500BWW "Customer concerned unit was beeping at different intervals — unit op test good. Filling,washing and spinning. Unit is a 18 year old neptune that looks brand new. Unit is operating properly at this time Unit no longer beeping"

Near Lake Rd W, Geneva, OH 44041
Jason N.

Jason N.

KITCHEN WHIRLPOOL WDF520PADM7 "Cc unit leaking Customer stated unit leaking at both door corners. Found door gasket curled up on center, allowing water to spray onto top of door and then rolling down sides of door. Pulled out gasket, straightened it and reinstalled. Ran wash test, op test good, no water on top of door."

Near Cotswold Drive, Mentor, OH 44060
Jeff M.

Jeff M.

DRYER MAYTAG MGDC465HW0 The unit lit seven times consistently customer had the vents clean yesterday which inadvertently fixed the issue

Near Royalview Dr, Parma, OH 44129
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Customer was having an issue with the amounts of the water that goes in the machine during a cycle one of her major issues and she is not washing enough. I recommended the customer to start doubling up on her wash. Unit op tested good

Near Brandywine Rd, Parma Heights, OH 44130
Jason N.

Jason N.

DISHWASHER MAYTAG ADB1500AWW2 "Installed door latch assembly. Ran wash test, op test good."

Near Mayfield Rd, South Euclid, OH 44121
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Replaced lid lock assy and main control. Recalibrated unit. Op test good. Took core for return

Near Dillon Dr, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Cc: frost buildup in freezerFound door gasket not sealing properlySteamed out door gasketOp test ok

Near Edgewood Dr, Willowick, OH 44095
Joe O.

Joe O.

DRYER MAYTAG MEDB765FW0 "Cc: moisture in drum after clothes removedChecked venting, very small amount of lint buildupUnit has good air flow and good heatCould not duplicateOp test ok"

Near Fullerwood Dr, Euclid, OH 44132
Corina B.

Corina B.

DRYER WHIRLPOOL WED4815EW1 CC that the unit does not stay on. When starting the dryer the unit does not stay on. Checked the start relay contacts are not making contact. Will need a new start relay. ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 WPW10117655 (relay-pts)

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWB865GW0 Cc washer is not working no power had trouble selecting cycles.confirmed.outlet is good.unit is getting 120 volts at control.control is dead unit need new control and ui; ordrng 1 W11135391 (console) and 1 W11162440 (CONTROL )

Near Wembley Ct, Chagrin Falls, OH 44023
Joe O.

Joe O.

WASHER AMANA NTW4516FW2 "Cc: not startingRan diagnostics found no stored error codesRan auto test and calibration, ran regular cycle found unit not sensing properlyNeeds control board; ordrng 1 W11170317 (cntrl-elec)"

Near Stevens Blvd, Eastlake, OH 44095
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint fridge is leaking and setting needs to be on high cooling to freeze ice cream but then produce in fridge freezes, customer has a packed fridge and freezer and has ice cream at front of freezer, advised customer to move items around to not block airflow down the back wall of frz and ff also the sides of ff shelves, found leaking was the water line to the unit at connection, tightened and dripping stopped, advised if the leak returns to call a plumber to have him replace that connection as well as the bullet pierce valve"

Near Van Aken Blvd, Shaker Heights, OH 44120
Nicholas F.

Nicholas F.

REFRIGERATOR WHIRLPOOL WSF26C2EXF01 "Cc refrigerator is not making ice.fr section is 5 degrees.ff section is 37 degrees.jumped ice maker ice maker filled.ran diagnostic test 15 optical sensor test.sensor is reading that ice bin is full or not present.ice bin is present not full.faulty optics sensor 14v dc going to optic sensor.u it need new optic sensor customer is not going to get repair ; ordrng 1 W10258510 (cover) and 1 W10870822 (RECEIVER ) and 1 W10898445 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brookhill Dr, Garfield Heights, OH 44125
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Installed new control , op test good"

Near Southwick Dr, Bedford, OH 44146
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5550XW0 "Customer complaint washer is leaking, confirmed found hot water valve failed and leaking, unit is next to a floor drain in basement no damage, unit needs hot water valve; ordrng 1 W11168743 (valve)"

Near Monarch Rd, South Euclid, OH 44121
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF750SAYW0 "Cc unit not draining Found some standing water in unit, ran cancel drain, drain pump,humming.Removed water from unit, pulled drain pump, found debris(glass) stuck in impeller. Ran wash, filled with some water then cancel drain retest. Op test good."

Near Maynard Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

DISHWASHER FRIGIDAIRE FGHD2465NF2A "Customer complaint of error code s, unit flashing er s , can, started normal wash cycle , unit began filling then drained and flashed error again, error code flashing is not listed in tech sheet, ordering control; ordrng 1 154886103 (board)"

Near E 209th St, Euclid, OH 44123
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Customer complaint that freezer section light is not working, found light switch frosted shut, freed switch, doors are sealing, op test good"

Near Gale Dr, Seven Hills, OH 44131
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8500DC5 "Replaced parts listed, calibrated, op test good, unit is in basement on cement next to floor drain no need for wm"

Near S Rocky River Dr, Berea, OH 44017
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Cc unit frosting in freezer and crisper drawer fell downCustomer showed popFound small gap on top sides of freezer door gasket. Steamed gasket and reformed. Removed frost buildup from freezer. Checked crisper drawer shelf. Customer said it fell when they were putting food on it. Found left side support pin not engaged with shelf. Pin looks to be installed incorrectly, could not loosen and adjust. Ordering support pin. ; ordrng 1 WP13062602 (support)"

Near Summit Dr, Mayfield Heights, OH 44124
Corey L.

Corey L.

OTR MICROWAVE KITCHENAID KMHS120ESS5 "Customer complaint microwave stopped heating makes a loud noise and had a funny smell, confirmed, found magnetron failed, unit needs mag; ordrng 1 W10818686 (magnetron)"

Near Herrington Drive, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFFS20EYMS00 "Cc unit doors not closing Customer stated doors have not been closing right for awhileFound Lh door needing nylon washer added allow fully engagement of mullion into catch. RH door is in bad shape, lower hinge receiver on door totally broken away, bottom of door scraping on freezer door, needs new door. Estimate only, customer not repairing at this time."

Near Erich Dr, Willoughby Hills, OH 44092
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KSSS48QDW05 "Customer complaint that unit is not cooling and not dispensing water , fresh food section temperature at 74 degrees , freezer section temperature at 72 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, tapped system , found in a 20” vacuum, added r134a, frost pattern improved, unit needs new compressor, evaporator , and heat exchanger, water valve is recieving 120vac , water to valve, unit also needs valve, valve is no longer available, customer does not want repair at this time ; ordrng 1 2003791 (valve,solenoid) and 1 4388575 (evaporator 298.88) and 1 W10309995 (compressor 423.44) and 1 WP2003003 (exchanger 146.28), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Leighton Ct, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc of condensation frost Found just a little bit of frost left over but unit was normal Advised and showed customer whirlpools page She’s ok with now knowing that OP TEST OK

Near Overlook Brook Dr, Chagrin Falls, OH 44023
Corina B.

Corina B.

WASHER WHIRLPOOL WFW9200SQA12 CC that the unit does not start. Checked the lid switch dls2-1 and dsl2-2 good. Dl3.3 dl3.1 open dl3.3 dl3.2 10 ohms. Will need a new door latch and control. Control is nla.

Near Ludwin Dr, Seven Hills, OH 44131
Jason N.

Jason N.

WASHER MAYTAG MVWB766FW1 "Installed control and lid lock, ran auto test and calibration. All functions passed, op test good. Started wash cycle, operation is normal."

Near Edgecliff Dr, Euclid, OH 44123
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8000DW0 Installed new drain pump. Op test good

Near Center Rd, Bedford, OH 44146
Corina B.

Corina B.

RANGE WHIRLPOOL WFE515S0EW0 CC that the oven door fell apart and broke. Found the handle and the outer glass are broken. The door does not stay down when opening the door; ordrng 1 W10300489 (hndle-door) and 1 W10817433 (trim-vent) and 2 WP355214 (screw)s and 1 WP8523166 (trim-door) and 1 WP8523172 (trim-door) and 2 WPW10200660 (screw)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door) and 1 WPW10409945 (glass-door 11302)

Near Village Dr, Seven Hills, OH 44131
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSC23C8EYY02 "Replace all parts,opt test ok"

Near Holdens Arbor Run, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Customer complaint of no cool, confirmed no cool both sections, fans and compressor working, thermistors pass, ran test four, no frost pattern on either evap, could see dye dyed up in drain pan under unit but unable to trace source may be from other jobs, ordering ff evap and compressor; ordrng 1 W10779331 (compressor) and 1 WPW10643261 (evaporator)"

Near Rivercliff Dr, Fairview Park, OH 44126
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Turned filter to left, came right out. Put in new water filter, op test ok."

Near Grafton St, Oberlin, OH 44074
Corey L.

Corey L.

RANGE WHIRLPOOL JJW8630AAB "Replaced control, op test no good, unit still will not let us into option to change the military time or Celsius to Fahrenheit, unit needs main control 71003402, part no longer available, unable to repair, customer would like part number to search aftermarket, office to refund customer for control; saved tckt"

Near Gate House Ln, Rocky River, OH 44116
David R.

David R.

DRYER WHIRLPOOL WGD4850HW0 "Cc of noise. Found loose debris in blowing housing. Removed, tested, no noise. Op test ok."

Near Denison Ave, Elyria, OH 44035
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTM704ESS0 "Customer complaint dishwasher not working, started cycle, unit filled but did not wash, ran svc test, wash motor failed , needs sump asm; ordrng 1 W10861526 (pump&motor)"

Near Lake Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KFFS20EYMS00 Replaced both glides. Op test good. Tightened freezer handle for customer.

Near South St, Chardon, OH 44024
David R.

David R.

REFRIGERATOR MAYTAG MFI2269DRM01 "Icemaker not cycling on its on. Checked on/off switch, good. Replaced icemaker from t/s. Icemaker called for water. Give a couple hours before customer gets ice to drop. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Cooley Rd, Grafton, OH 44044
Arthur V.

Arthur V.

RANGE WHIRLPOOL WGE745C0FS Found bulb open. Replaced with truck stock part. Customer states light went out right after they got it. Calibrated lower oven to plus 20 degf. And upper oven plus 5degf. Unit op test good ; used 1 8009 (APPLIANCE BULB) from stock

Near Claridon Rd, Chardon, OH 44024
David R.

David R.

DRYER SAMSUNG DV48J7700EWA2 "Cc dryer not working, found belt starting to rip and not hooked up to idler pulley, pulley is broke and worn down. Ordering belt and pulley.; ordrng 1 6602-001655 (BELT 38.64) and 1 DC93-00634A (IDLER PULLEY 44.42), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Law Rd, Grafton, OH 44044
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Found some ice in the fill tube causing no ice cleared ice using steam. Advised cust about using with a R/O water system. Unit ice maker cycled and filled. Op test good.

Near Hidden Springs Dr, Chardon, OH 44024
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Customer also had complaint of build up of ice around freezer door. Saw small gaps. Also found food stuffed and on the bottom of the freezer preventing door from closing all the way. Steamed ice and fixed temp settings. Unplugged unit for a couple seconds, plugged in. Set temp to Fahrenheit. Waited a couple mins to check. Op testing ok."

Near Raccoon Trail, Strongsville, OH 44136
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDF520PADM7 issue is that door latch does not always make a good contact with strike. (Unit was not leaking second trip) Adjusted unit in opening—-realligned inner door with outer door —- actually secured in cabinet—- started unit 4 times. Started every time. Op test good

Near Royalview Dr, Willowick, OH 44095
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Customer concerned about a noise (loud humming noise)that she heard once about two weeks ago and a occasional popping noise. Advised customer where in the manual

Near S Meadow Dr, Painesville, OH 44077
Nicholas F.

Nicholas F.

WASHER MAYTAG MVWC360AW0 Cc washer is not working.confirmed.founded belt off pulleys and grease under unit.unit needs gear case.; ordrng 1 W11035747 (GEARCASE) and 1 WPW10427633 (pulley shield)

Near Wimbledon Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint of water leaking from ice maker , found ice maker not mounted properly causing it to lean backwards and water to run out of ice maker when filled, corrected ice maker , op test good"

Near Glenallen Ave, Solon, OH 44139
David R.

David R.

DISHWASHER KITCHENAID KDTE234GPS0 "Cc cleaning pod is not all the way gone or gets stuck to the front of the cabinet when it drops. Put unit into normal cycle ran for 10-15 mins. For the first couple of mins it was normal, water got into unit but when pump came on to wash, it would start washing and stop every 5-10 seconds. Never fully went into washing. Then after a couple of mins about 10, no water was being washed around, unit seems like it is stalled. Drain is working fine. 4-3 wash pump error code, 7-1 no heat. Checked heating element in range. Ordering control, pump and motor, thermostat.; ordrng 1 W10300703 (thermostat housing) and 1 W11085683 (pump&motor) and 1 W11305303 (CONTROL) and 1 WPW10195091 (thermostat)"

Near Academy Dr, Strongsville, OH 44149
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Found unit intermittently starting to defrost in the freezer and after a period of time starts cooling again. Unit needs main bd. Part no longer available. Part number needed is w10581605 control bd. Unit is discontinued. Confirmed thru BJ. Advised customer

Near Orchard Rd, Painesville, OH 44077
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint washer is not getting past sensing to wash and hums, confirmed, found capacitor failed, replaced capacitor, calibrated, op test good"

Near W 111th St, Cleveland, OH 44102
Corey L.

Corey L.

WASHER MAYTAG MVWB755DW1 "Installed lid lock, calibrated, op test good"

Near W 43rd St, Cleveland, OH 44109
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed freezer gasket Made sure all side are sealing OP TEST OK

Near , CT
David R.

David R.

DISHWASHER WHIRLPOOL WDF560SAFB2 Cc pod is still there at end of cycle. Water getting into unit. Was motor not running. F4E3 wash motor error. Ordering pump and motor. ; ordrng 1 W11085683 (pump&motor)

Near Fair Rd, Strongsville, OH 44149
Corina B.

Corina B.

DRYER MAYTAG MGD5630HW0 Replaced the repair kit. Optest ok

Near Summit Cir, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR KITCHENAID KRFF305ESS00 "Cc fridge is not cooling and hearing ticking noise. Mullion is hot. Went to back of unit, compressor is ticking every couple seconds to a min. Replaced start device. Same thing compressor is ticking. Called and spoke to Brain, said it’s the compressor. Could not check pressure, could not find bullet piercing valves. Ordering compressor and UV drier.***will need CFC tech; ordrng 1 W10507884 (compressor), used 1 8201786 (STARTER) from stock"

Near E Shoreland Ave, Rocky River, OH 44116
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS00 Cc: water build up in bottom of fridgeFound ice and water buildup in the bottom of ff sectionFound drain tube plugged up and iced overSteamed drain tubeOp test ok

Near Hardwood Ct, Gates Mills, OH 44040
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "CC that the fz is not keeping temp and the light does not work. Ff 40 fz 5. Found ice around the light switch. Cleared ice. Checked the thermistors, 10000 ohms for fz. Evap, condenser fans are running. Checked the gaskets, good. Checked compressor 2.3amps. Optest ok."

Near State Rd, Parma, OH 44134
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc unit not drying dishesFound rinse aid compartment empty, asked customer about rinse aid usage. They said they have used it before in the past, advised customer that rinse aid helps in the drying action of the dishes. Ran diagnostics cycle, all functions normal, heater turned on. Unit functioning as intended, customer needs to use rinse aid."

Near Uxbridge Dr, Willowick, OH 44095
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed new door, dispenser buttons panel broke when reinstalling, order dispenser button panel; ordrng 1 W11045979 (DISP WALL)"

Near Arapaho Ct, Solon, OH 44139
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW0 Installed basket and hubRan auto test and calibrationOp test ok

Near Rockhaven Rd, Newbury Township, OH 44065
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KUDS01FLSS5 "Installed water tube, op test good"

Near Cherry Hill Dr, Painesville, OH 44077
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM354DSS4 Replace all parts opt test ok

Near Parkedge Dr, Fairview Park, OH 44126
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc of frost on upper portion of freezer and food freezing in fridge top shelf Advised on product placement for food freezing Found liner to have abnormal gaps in freezer line possibly allowing air to seep in Used silicone to fill in liner on freezer and fridge section. OP TEST OK ; used 1 482338 (SILICONE ) from stock

Near County Line Rd, Diamond, OH 44412
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SMHV00 Replace damper opt test ok

Near Juneway Dr, Bay Village, OH 44140
Jason N.

Jason N.

DRYER WHIRLPOOL WGD4800XQ4 "Cc dryer too hotCustomer said the top and door got too hot while using on low temp setting.Checked venting, vent clear, good air flow through unit. Checked drum seals, felt looks good. Checked outlet temps, low reading 155 degrees, high reading 172 degrees. Unit cycling on and off quickly. Possible cycling thermostat.; ordrng 1 WP3387134 (thrmst-fix)"

Near Thunderbird Dr, Mentor-on-the-Lake, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW3 Could not verify unit model or serial tag was missing Advised I couldn’t work on unit with out it

Near Newton Falls Rd, Ravenna, OH 44266
Brian M.

Brian M.

WASHER MAYTAG MTW5740TQ0 Cc unit was in flood almost 9 feet Unit will drain and fill but will not spin Found gear case to be extremely rusted and motor rusted Could not get basket to spin during a cycle Needs motor and gearcase Customer paid for both svc on this bill

Near W Shore Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL ED2SHEXXQ00 "Filter housing is leaking after taking filter out I believe not is releasing the water pressure out to dispenser I un hook line on bottom press dispenser drips of water came out also unplug water main line has strong pressure call bj for advise and explain him everything I have done he also believe is filter housing is bad ; ordrng 1 WPW10121138 (housing 86.26), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Alden Ave, Cleveland, OH 44111
Corina B.

Corina B.

RANGE WHIRLPOOL WFG745H0FS1 Replaced the cooktop and grates. Optest ok.

Near Virginia Ave, Parma, OH 44129
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED75HEFW1 "Found vibration sound with load of clothes inside level both front legs and noise when away,customer show me a video of a louder vibration sound but it wasn’t as loud when I was diagnosing it put new load of wet clothes in no sound show customer,opt test ok"

Near Herrmann Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER ROPER REX5635EQ2 "Found belt and pulley broken giving customer and estimate ; ordrng 1 4392065 (dryer repair kit 48.30), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Rosewood Ave, Lakewood, OH 44107
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Customer lost power when installing board Installed board and ui could not run auto test because of power outage

Near Twin Hills Rd, Streetsboro, OH 44241
Dan H.

Dan H.

DRYER SAMSUNG DV330AEW/XAA "Customer complaint that belt fell off, confirmed, found spring for idler pulley arm not installed, reinstalled, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near Miles Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Repaired leak in evaporator, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Arborwood Way, Chardon, OH 44024
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE PLHS267ZCB4 Issue is with drain being frozen over and leaking on the floor not the dispenser. Cleared drain using steam and installed a defrost heater made of cap tube. Op test good.

Near Joseph Ln, Perry, OH 44081
Nicholas F.

Nicholas F.

REFRIGERATOR GE GSH25JSXL SS "Cc refrigerator is not cooling confirmed.compressor is not running.condenser fan and evaporator fan are running.unit needs start relay.; ordrng 1 WR49X10283 (inverter kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shaker Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

REFRIGERATOR KENMORE 596.765926 "Replaced icemaker and water inlet valve ; used 1 EDR4RXD1 (WATER FILTER), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Elizabeth Dr, Perry, OH 44081
Joe O.

Joe O.

FREEZER WHIRLPOOL WRX986SIHZ00 "Cc: frost buildup in freezerCustomer advised that whirlpool had him remove frost and heat the seal to re seat it, and they haven’t had an issue sinceDouble checked door gasketOp test ok"

Near Mayfield Rd, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR KENMORE 106.5176351 "Cc unit frosting in refrigerator on lower ventFound evap cover and evap in ff compartment frosted over.Checked evap fan operation , checked good, checked thermistor status in menu 39, passed. Defrosted evap. Replaced evap thermistor using overflow truck parts. Changed defrost mode to 8 hr. Standard. Advised customer to allow 24 hrs. For temps to return to normal."

Near Ridgewater Dr, Painesville, OH 44077
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4855HW1 "CC that there is a noise when it’s plugged in. Found the drain pump is running, held the start button in for 10 seconds turned pump off. Ran dia F9E1 – LONG DRAIN. Ran an auto test drain pump was humming. Checked drain pump, clear. 20 ohms. Will need a new drain pump And control. Office to order parts. ; ordrng 1 W10919003 (pump-water) and 1 W11256099 (cntrl-elec)"

Near Pearl Rd, Parma, OH 44129
Brian M.

Brian M.

MICROWAVE OVEN MAYTAG MMV4205DS1 Cc that unit will not start sometimes and light only comes on sometimes Found door switches to not be functioning correctly When pulling open the door fan would kick on like it’s starting Replaced switches from truck stock Also adjusted upper hinge to even out door so it’s more even with Control board Ran test OP TEST OK ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock

Near Glenallen Ave, Solon, OH 44139
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Hinge was rubbing with bottom one re adjust,opt test ok"

Near E 35th St, Lorain, OH 44055
Joe O.

Joe O.

WASHER MAYTAG MHWE450WW01 Cc: error code f21Found drain hose in the drain tube too farPulled drain hose outRan test cycleOp test ok

Near S River Rd W, Geneva, OH 44041
Nicholas F.

Nicholas F.

DRYER AMANA NED4655EW1 "Cc dryer not spinning.confirmed found motor seized.unit need new motor there was a shoe lace in the motor.drum is bent unit needs a new drum.installed idler pulley belt was fine.installed new roller and motor; ordrng 1 W10899578 (DRUM), used 1 279827 (MOTOR), and 1 34921T (ROLLER) from stock"

Near E Overlook Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

WASHER AMANA NTW4605EW0 "CC that there is no power to the unit. Checked outlet, good. Checked control no light is on. Unplugged the shifter light did not come on. Will need a main control. Office to order part. ; ordrng 1 W11116498 (cntrl-elec)"

Near Stickney Ave, Cleveland, OH 44109
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC200XW1 Found wearing tare on drum seal causing edge grinding with metal to metal giving estimate will not fix

Near Cove Ave, Avon Lake, OH 44012
Corina B.

Corina B.

RANGE MAYTAG MGR7662WW4 "CC that the unit does not stay on and the door catches when closes. Will need new receivers and hinges. Ran diag turned bake on and off several times, would light on the first spark. Heated oven to 170* cycled the oven several times. Checked the drawer nothing in it. Can not duplicate the problem with it not relighting. Office to order parts. ; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"

Near Hamlen Ave, Cleveland, OH 44120
Corey L.

Corey L.

DRYER WHIRLPOOL WGD5620HW0 "Customer complaint dryer says f3 when drying towels, pop through entitlement, ran diagnostics, found f3e3 inlet thermistor open/shorted, when doing towels it’s in high heat, the venting system must not be able to expel the heat as quickly as needed, unable to remove stacked units in a small closet alone, second tech needed to fully diagnose, ordering thermistor and acu in case they’re needed; ordrng 1 W10623852 (thermistor) and 1 W11368835 (ACU)"

Near Meadow Ln, Solon, OH 44139
David R.

David R.

DRYER KENMORE 417.91102 "Cc of UI. Intermittent where it turns off or the buttons do not accept the actions. Unplugged wires, tested and still doing the same thing. Ordering UI board.; ordrng 1 137237100 (control board 215.70), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hickory Ridge Ave, Brunswick, OH 44212
Arthur V.

Arthur V.

DRYER MAYTAG MEDB765FW0 Replaced parts listed. Tested with load. Op test good

Near N Brier Patch Ln, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FPHB2899PF2 Replaced main bd. Customer to monitor. Unit started up and was running when i left. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Fishermans Trail, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSS42MDX05 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 6.75oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Rindlewood Ln, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Cc that unit frosted up in fridge Could not see signs of frost but found ice build up in drain pan Cleared ice Made sure gaskets are sealing properly OP TEST OK

Near Huntley Rd, Huntsburg, OH 44046
Corey L.

Corey L.

REFRIGERATOR GE PFE28RSHESS "Customer complaint when shutting the right door last the whole fridge warms up and sometimes doesn’t sound like it starts back up all the way, customer said only 30 minutes ago she made sure she shut the right door last, seals are good doors are level and flush to sides, found svc pointer for warming temps caused by fan not reaching full speed REF03.18, quoted to replace evap fan WR60X29099, customer is going to call ge first to see what they can do for them and will call us if she wants repair"

Near Fawn Ln, Brecksville, OH 44141
Arthur V.

Arthur V.

DRYER MAYTAG WED4815EW1 Unit is heating properly. Issue is air flow This is a apartment complex and vents go through the wall and are vented out the side of the building. Do not know which outside vent is theirs. Cust to contact apartment maintenance about vent.

Near Brentwood Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8000BW0 "Found bearing very loud. No signs of water damage to motor. Unit getting a f51 error. Needs bearing,rps sensor,and drain pump. Pump is very loud also Extra time. ; ordrng 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10403802 (pump-water)"

Near Woodrow Ave, Wickliffe, OH 44092
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced rails and brackets. Wrong gasket, needs FF gasket, gasket is ripped. Customer still saying that the UI is not beeping when a door left open. Had the FZ door opened and heard the alarm goin off, customer says it isn’t every time. Showed customer in owners manual that the alarm for the door will go off after 5 mins of being open. Also customer was complaining about the new slide rails. Said they don’t close like when they first got the fridge, The new slide rails work perfectly and close the door without you having to push all the way close. Ordering out gaskets..; ordrng 2 W10830274 (gasket-fip)s"

Near Cross Creek Ln, North Royalton, OH 44133
Joe O.

Joe O.

DISHWASHER MAYTAG MDB8959SBS Installed ui panelRan test cycleOp test ok

Near Butternut Ln, Pepper Pike, OH 44124
David R.

David R.

DRYER MAYTAG LDE8426ACE "Replaced timer, heat cycled. Op test ok"

Near Blazey Trail, Strongsville, OH 44136
Joe O.

Joe O.

COOK TOP WHIRLPOOL AKT3650E "Cc: hot surface light not shutting offWhen I arrived the rear left hot surface light was on, customer states it the front right light that does not shut offStarted right front burner to test lightUnit functioning as designedOp test ok"

Near Chelmsford Rd, Mayfield Heights, OH 44124
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Unit was completely defrosted before arrival. Replaced evap fan motor and harness kit Started unit and customer to monitor.

Near Clay St, Jefferson, OH 44047
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2569VEM Cc: not dispensing water/not making iceFound unit is not dispensing water and ice maker not workingFound water valve receiving proper power but not openingNeeds water valve; ordrng 1 67006322 (water inlet valve)

Near Newberry Ave, Cleveland, OH 44121
Jason N.

Jason N.

COMPACTOR KITCHENAID KTTS505ESS0 Assembled and installed container. Op test good.

Near Jackson Dr, Chagrin Falls, OH 44022
Corina B.

Corina B.

RANGE KITCHENAID KODE300ESS00 Replaced the ui. Optest ok.

Near Shannon Rd, Cleveland Heights, OH 44118
Nicholas F.

Nicholas F.

DRYER SAMSUNG DV45K6200EW/A3 Installed belt and idler wheel.op test good

Near Lake Crest Dr, Roaming Shores, OH 44084
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW2 "Cc unit does not power onChecked power in to control board, good at 118v. Statues led blinking, checked voltage to UI , good at 4.9v. Unit needs UI console.; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)"

Near Palmetto Ave, Bedford, OH 44146
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced the evap fan. Waiting on fz door. Optest ok; schdld next appmnt for 8/14 WED !

Near Berkeley Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

FREEZER WHIRLPOOL WZF79R20DW03 Installed control OP TEST OK

Near Cedar Acres Dr, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Recovered small amount of refrigerant, installed compressor, drier and evaporator. Pulled vacuum on system to 29 in/hg for 15 min. Shut off, held vacuum for 15, watched for any changes to gauges. No change, charged system with 3.7oz of r134a. System not charging, no compression, system restricted, found burnt oil in system, cap tube restricted. System experienced burnout compressor. Called WP techline. Marc, unit unrepairable, WP to contact customer in 2-3 business days."

Near Sexton Rd, Cleveland, OH 44105
Corina B.

Corina B.

REFRIGERATOR MAYTAG MRT519SZDM00 Replaced the control and air duct. Brought core back for return. Optest ok. No water to unit.

Near Fergus Ave, Cleveland, OH 44109
Brian M.

Brian M.

DRYER MAYTAG MEDC465HW0 Installed gasket and drum OP TEST OK

Near Mc Afee Dr, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFA25ERSS "Cc of unit not cooling Found compressor again not running unplugged unit waited and plugged back in Compressor running and frost returned Checked resistance of thermistor, thermistor in range Spoke to Sr tech and advised that control board may be the issue Customer does not want to repair"

Near Grey Fox Run, Bentleyville, OH 44022
Brian M.

Brian M.

WASHER MAYTAG CA407 Installed belts pump and hoses Ran multiple fill and drains OP TEST OK

Near Long Dr, Chagrin Falls, OH 44023

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