We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44106
Joe O
Job Details:
08/29/2023
"Cc: drum not spinningFound box cutter stuck in blower wheel. Found chunks of blower wheel on housing. Needs blower wheel; ordrng 1 WP694089 (wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Shaker Heights, OH 44122
Jason N
Job Details:
08/29/2023
"No refrigerant to recover in system. Installed cfc parts. Pulled vacuum on system to 29 in/hg. Held vacuum, no change to gauges. Charged system with 5.0oz of r134a. Low side stable at 4psi, good heat on discharge, frost pattern starting on evaporator. Advised customer to allow unit to run for 24 hrs before restocking. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Broadview Heights, OH 44147
David R
Job Details:
08/29/2023
"Replaced control, strike, latch. Tested, calibrated. All components and checks are good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Willoughby Hills, OH 44092
Joe O
Job Details:
08/29/2023
"Cc: grinding noise, long cycles, not spinning properlyFound error codes f0e5(off balance). Found hub worn. Could not remove wash plate. Needs washplate and hub.Advised customer could also need gear case. Customer does not want to repair at this time; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Chagrin Falls, OH 44023
Jason N
Job Details:
08/29/2023
Installed console. Tested all buttons for functionality. All tested good. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Cleveland, OH 44102
Bill
Job Details:
08/29/2023
"Cc alarm and no ice, could not verify. Customer stated they made adjustments to temps and alarm stopped and it started making ice. Checked things out everything looks good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW0
Near North Olmsted, OH 44070
Marie V
Job Details:
08/29/2023
Cc that the light bulb burned out. Replaced light amd socket . Also asking about fan. Answered questions. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Royalton, OH 44133
David R
Job Details:
08/29/2023
"Overload error and Oversuds error. Cleared. Replaced actuator. Drain pump and latch, good. Ran diagnostics, good. All components working. Ran a Quick Wash, good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Strongsville, OH 44136
David R
Job Details:
08/29/2023
"Before replacing Ui. Went into diagnostics. Found stuck Error key, cleared. Replaced new UI. Customer showed me video of old UI pausing by itself, moving between two different screen, could of been stuck key or relay. Also reattached dryer vent and secured, used vent foil tape as well. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Willoughby, OH 44094
Joe O
Job Details:
08/29/2023
"Cc: banging in agitate, multiple cycleRan manual spin(slow, medium, and high speed). Found unit not properly corner balanced. Adjusted leveling leg. Ran agitate. Found normal engagement in agitating. Checked under unit. Everything tight and nothing worn. Ran colors cycle. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHW00
Near Eastlake, OH 44095
Jason N
Job Details:
08/29/2023
"Installed filter housing. Ran dispense test, op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Cleveland Heights, OH 44118
Bill
Job Details:
08/29/2023
"Same error code as before, ordered new pump..; ordrng 1 WPW10241025 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Strongsville, OH 44149
Marie V
Job Details:
08/29/2023
Replaced door. Tested it. No leaks. Turned on ice maker. Advice cust to allow few hours since door was off unit for a while and temp raises. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Mentor, OH 44060
Dan H
Job Details:
08/29/2023
"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 26 degrees, found defrost heater harness broken, unit needs new heater/harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11650660 (Heater/harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Mentor, OH 44060
Dan H
Job Details:
08/29/2023
"Installed new ice maker , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS1
Near Mentor, OH 44060
Dan H
Job Details:
08/29/2023
"Installed new door panel, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Elyria, OH 44035
Angel
Job Details:
08/29/2023
"Cc that theres moisture on top of the freezer door seal and doors are not leveled. Leveled doors. Checked vertical mullion and theres no moisture on vertical mullion you can just see moisture on top of the freezer seal nowhere else. monitor to see if that helps opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Painesville, OH 44077
Dan H
Job Details:
08/29/2023
"Customer complaint that unit is leaking, confirmed, found installation worn out on side of unit causing condensation build up that runs down the case to the floor, there is no repair for this, unit cannot be repaired"
We serviced a
MAYTAG REFRIGERATOR
Model MBR2256KES
Near North Olmsted, OH 44070
Angel
Job Details:
08/29/2023
"Cc that ff section is not cooling properly. Confirmed cc, looked in freezer section and found unit has a defrost issue will need main board and thermostat replaced ordering parts.; ordrng 1 WPW10503278 (Control board) and 1 WP67003426 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MDG2300BWW
Near Cleveland, OH 44111
Manny
Job Details:
08/29/2023
"Cc that her basement got flooded and wanted to make sure unit is working properly, ran test cycle and good heat, no noises but recommended to replace the vent"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Conneaut, OH 44030
Dan H
Job Details:
08/29/2023
"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Conneaut, OH 44030
Dan H
Job Details:
08/29/2023
"Customer complaint that unit is not making ice, confirmed, ice maker is just continuously cycling and not calling for water, unit needs new ice maker, customer does not want repair at this time; ordrng 1 W10889233 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44128
Corina B
Job Details:
08/29/2023
CC that the unit does not start. Confirmed. Cust was just hitting the start. Advised Cust to press power then start for 3 seconds. If rotating the dial can just press start for 3 seconds. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE714HLAS0
Near North Ridgeville, OH 44039
Angel
Job Details:
08/29/2023
"Cc that element is staying on high. Confirmed cc, replaced infinite switch tested again opt test good."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44111
Manny
Job Details:
08/29/2023
"Cc unit not advancing in cycle, verified and got codes f7e1 and F7E3 both for shifter and basket not engaged, replaced shifter and cap with TS#W11481722 and W11395618, ran test cycle opt test ok; ordrng 1 W11481722 (Shifter) and 1 W11395618 (Cap)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Ashtabula, OH 44004
Dan H
Job Details:
08/29/2023
"Customer complaint that unit is stuck on rinse cycle, started quick wash cycle, unit filled , agitated, drained , spun, and completed the cycle, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Lorain, OH 44055
Angel
Job Details:
08/29/2023
Cc that freezer door would not open. Confirmed door was stuck was able to open it by pulling hard found that the rails had so much grease on rails from manufacturers that it froze up and was hard to open replaced both left/right rails and cleaned off some of the grease from new ones to avoid same issue from happening again opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near Fairview Park, OH 44126
Manny
Job Details:
08/29/2023
"Cc unit not draining again, verified and no issues with drain system, noticed water coming in through the fill port, inlet valve not closing properly, ordering inlet valve ; ordrng 1 W11434044 (Valve inlet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Shaker Heights, OH 44120
Corina B
Job Details:
08/29/2023
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 2.40 oz of r600 unit cooling, pressures good, op test ok ; used 2 W11506635 (Coupler) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA00
Near Madison, OH 44057
Dan H
Job Details:
08/29/2023
Installed new control. Op test good
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Lyndhurst, OH 44124
Brian M
Job Details:
08/29/2023
Cc unit not functioning Ran test cycle with clothes up to rinse cycle Advised on functions
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW4
Near Lyndhurst, OH 44124
Brian M
Job Details:
08/29/2023
"Cc unit not turning on Found ui not getting proper voltage from control; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
HOTPOINT FREEZER
Model HHM7SMAWW
Near Oakwood Village, OH 44146
Brian M
Job Details:
08/29/2023
Cc unit not cooling Found compressor locked up Can not repair unit has no listed repair parts
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Aurora, OH 44202
Brian M
Job Details:
08/29/2023
Cc of squeaking Lubed hinge OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Ravenna, OH 44266
Brian M
Job Details:
08/29/2023
Cc ice not dispensing Found Ice bin to have melted and formed a clump in bin during power outage Removed clump and tested OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Garrettsville, OH 44231
Brian M
Job Details:
08/29/2023
"Cc randomly ice pops out, and water drips on front of door could not duplicate Ice dropping by itself, but replaced line for dispenser tested no drips, found unit to be needing leveled better, doors are heavily misaligned, nothing a tech can do unit is wedged in an uneven area"
We serviced a
GE DRYER
Model GTD33GASK0WW
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/29/2023
"Cx of no heat found coils not opening, Recommend coils, igniter and thermostat to be replaced as well ; ordrng 1 WE04X26215 (thermostat) and 1 WE4X448 (heat detector) and 1 WE04X25996 (igniter) and 1 WE03X29452 (Coils), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWP585GW0
Near Middlefield, OH 44062
Brian M
Job Details:
08/29/2023
"Customer concerned about water fill up , she was not aware of the HE system Advised this is how it is now and that low water usage is normal with these machines"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Lorain, OH 44055
Angel
Job Details:
08/29/2023
Cc that freezer door would not open. Confirmed door was stuck was able to open it by pulling hard found that the rails had so much grease on rails from manufacturers that it froze up and was hard to open replaced both left/right rails and cleaned off some of the grease from new ones to avoid same issue from happening again opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB04
Near Elyria, OH 44035
Marie V
Job Details:
08/29/2023
"Cc that the unit is not making ice looks like door was open because of frost that got to freezer. Confirmed, took temps 20* in freezer and fresh food section was at 45*. Good frost pattern. Try to cycle ice maker and it failed. While trying diag, ice maker cycled. Would recommend replacing door switch freezer and control if issue persists. Also door switch was not working properly and now is opening and closing all the way. Advice cust to monitor. ; ordrng 1 WPW10503278 (Control) and 1 W11396033 (Door switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model WCVH6800J2MS
Near Euclid, OH 44132
Corina B
Job Details:
08/29/2023
"CC that the water line to the washer broke a flood the washer. Confirmed. The drain pump turns on and does not turn off. Checked the drain pump, clear. Checked the pressure hose, clear. The whole top of the washer is soaking wet. Will need a new pressure switch.and control. Parts are nla; ordrng 1 WH12X10307 (Pressure switch) and 1 WH12X10307 (Control)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Mayfield Heights, OH 44124
Corina B
Job Details:
08/29/2023
CC that the unit does not start. Confirmed. Found the one connector not in all the way on the control. Plugged the connector in. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Avon Lake, OH 44012
Angel
Job Details:
08/29/2023
Replaced control board and evap harness made sure too program control board opt test good.
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW3
Near Brook Park, OH 44142
Manny
Job Details:
08/29/2023
"Cc unit not buzzing when finished, verified and no sound from UI, took apart everything ; ordrng 1 W11591403 (Control) and 1 W11627521 (Encoder)"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Madison, OH 44057
Dan H
Job Details:
08/29/2023
"Customer complaint that unit is not filling with water, Found customers in-line screen clogged, cleared, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Lorain, OH 44055
Marie V
Job Details:
08/29/2023
"Cc that the unit is not working. Confirmed ran diag found error code f7e5 shifter fault. Replaced shifter from T/S. And belt. Tested unit. Working properly. Op test ok; used 1 W11481722 (actuator), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC2
Near Madison, OH 44057
Dan H
Job Details:
08/29/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Painesville, OH 44077
Jason N
Job Details:
08/29/2023
Installed main control. Ran test cycle. All functions passed. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Perry, OH 44081
Joe O
Job Details:
08/29/2023
Cc: not cooling properlyFound temps at 53 in freezer and 59 in ff section. Found no frost pattern. Found compressor buzzing. Needs compressor and evaporator; ordrng 1 W11574734 (Compressor) and 1 W11504431 (Coupler) and 1 W11504415 (Coupler) and 1 W11506621 (Coupler) and 1 W11506635 (Coupler) and 1 W11598434 (Evaporator) and 1 W11506620 (Coupler) and 1 W11504450 (Coupler)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS01
Near Chesterland, OH 44026
Joe O
Job Details:
08/29/2023
"Cc: not maintaining tempsFound temp in ff section at 46 degrees, freezer at 11. Found some frost and ice build up around evap fan. Evap fan is running. Found bimetal swollen. Ohmed out bi metal. Found bimetal closed. Needs bimetal; ordrng 1 WP2306462 (bimetl-def), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Chardon, OH 44024
Brian M
Job Details:
08/29/2023
Cc unit not starting giving f5 errors Found lid latch surging Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Painesville, OH 44077
Jason N
Job Details:
08/29/2023
"Cc unit will intermittently display Power Failure when running a cycleRan diagnostics, no fault codes stored in history. Ran dryer test for 20 minutes, monitored voltage into control. Voltage stable at 120-124v during cycle. Unable to duplicate Power Failure issue at this time. Customer to monitor."
We serviced a
MAYTAG WASHER
Model MVWB450WQ1
Near Lorain, OH 44053
Angel
Job Details:
08/29/2023
"Cc that unit will not spin has an F51 error code. Confirmed looked underneath and found stator and rotor completely full of water from the flood they got in there basement. Unit will need stator, rotor and harness gave customer estimate but decided not to fix. ; ordrng 1 WPW10137697 (Harness) and 1 280146 (Rotor) and 1 WPW10419333 (Stator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma, OH 44130
Manny
Job Details:
08/29/2023
"Cc adjuster broke, verified and wheels broken from adjusters, replaced with pre id, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Avon, OH 44011
Marie V
Job Details:
08/29/2023
"Cc that unit is not making ice fast and that the fresh food section is freezing at the top. Temp was set to 36*. Change back to 37*. Adjusted freezer temp . To -2. Helps ice maker. Sealed hole from ice maker bin, so air does not goes to fresh food section. Advice cust to monitor, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near South Euclid, OH 44121
Corina B
Job Details:
08/29/2023
CC that the food is freezing in the ff section. Confirmed. Ff 34-38 setting was set at 33*. Raised temp to 37* recommend. Advised Cust to give it 24-48 hits. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Mentor, OH 44060
Jason N
Job Details:
08/29/2023
"Cc unit leaking from underneath Started wash cycle, observed unit. Found leak coming from diverter after a minute into wash cycle. Unit will need sump assembly replaced. ; ordrng 1 W10805015 (Pump&motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Grafton, OH 44044
David R
Job Details:
08/29/2023
"Recovered refrigerant, replaced comp, inverter, and drier, pulled 28'vac w/ pump, watched, good, charged 2.72 oz r600. Unit starting to cool. Good pressures. Op Test Ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB2
Near Brecksville, OH 44141
Bill
Job Details:
08/29/2023
"Cc frost and ice build up, confirmed cc. Found gap in gasket to chassis, took freezer apart to steam out ice build up. Ice bin rail came apart in front of customer as I was taking the tray out. Ordered rail, steamed gasket..; ordrng 1 W11658403 (Rail)"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near South Amherst, OH 44001
Angel
Job Details:
08/29/2023
"Cc that unit had a gas smell. Verified and confirmed smell found gas leak a fitting connecting to gas valve line, they used teflon tape but installed on the outer part of the fitting which will do nothing to seal instead of installing it to the gas valve line. Turned off gas removed line and fitting and reinstalled it using pipe thread sealant turned on gas again checked for leaks opt test good. Called safety spoke with Dominique explained findings"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near University Heights, OH 44118
Joe O
Job Details:
08/29/2023
Cc: not drainingFound drain hose on floor. Advised drain needs to be a minimum of 36 inches off the floor. Ran drain and spin. Found harness ripped out of drain pump. Needs harness; schdld next appmnt for 9/5 TUE !
We serviced a
GE REFRIGERATOR
Model CYE22TSHNSS
Near Warrensville Heights, OH 44128
Manny
Job Details:
08/29/2023
"Cc unit leaking again, verified and drain is clogged up again, ordering drain tube; ordrng 1 WR02X28554 (drain tube and valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Olmsted Falls, OH 44138
David R
Job Details:
08/29/2023
"Cc unit clothes and towels getting ripped. Could not feel anything sharp but is happening almost every cycle. Ordering tub ring, basket, agitator and softer cup. ; ordrng 1 W11513244 (Basket) and 1 W11550891 (Agitator) and 1 W11205050 (Fabric softener) and 1 W10849477 (Tub ring)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS8
Near Brecksville, OH 44141
Bill
Job Details:
08/29/2023
"Cc right rear will not lite, confirmed cc. Found that the igniter switch for that burner was not functioning. Ordered new igniter harness, follow up scheduled for 9/5.; ordrng 1 W11376663 (Igniter harness)"
We serviced a
MAYTAG DRYER
Model MGDC200XW4
Near Lorain, OH 44055
Marie V
Job Details:
08/28/2023
"Cc that after storm 8/24. Basement got flooded and damaged dryer. Confirmed, unit will need new motor, harness, wheel, timer. Cust will contact insurance ; ordrng 1 W10823508 (Gas valve) and 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 W10366760 (Wiring harness) and 1 W11043385 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXF05
Near North Olmsted, OH 44070
Marie V
Job Details:
08/28/2023
"Cc that the unit is not making ice. Confirmed. Theres some ice on ice bin, Found ice maker fill cup frozen. Unit will need new water valve. ; ordrng 1 WPW10312696 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRS05
Near Chesterland, OH 44026
Bill
Job Details:
08/28/2023
"Cc freezing in the bottom of freezer, confirmed cc. Found drain clogged, steamed ice and cleared drain. Opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Ridgeville, OH 44039
Marie V
Job Details:
08/28/2023
Cc that unit will not run a cycle. Confirmed found capacitor has failed. Replaced it. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Oberlin, OH 44074
David R
Job Details:
08/28/2023
"Cc no ice/water. Found broken door switch. Used from surplus, and added plastic square spacer from t/s. Tested. Good. Op Test Ok ; used 1 WP2177331XXX (XXNO REORDERDOOR SPACER), and 1 W11396033 ( Door switch) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Strongsville, OH 44149
David R
Job Details:
08/28/2023
"Cc unit was making a loud noise but stopped, said they took out the FZ bottom drawer and its been working ever since, said a lot of frost on back FZ wall. Right now temps are normal. Technical Service Pointer #: W11642483. Ordering control, heater, thermistor. ; ordrng 1 W11546609 (Control) and 1 W11650659 (Heater) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Brook Park, OH 44142
Manny
Job Details:
08/28/2023
"Cc unit making noise, verified and noise coming from wheel, removed housing and nothing abnormal, ran without the housing and no noise reinstalled housing and noise came back, took apart and found a screw wedged between blower and motor removed and no noise opt test ok"
We serviced a
GE DRYER
Model GHDP490EF1WW
Near Willowick, OH 44095
Corina B
Job Details:
08/28/2023
"CC that the unit will not start after you let go of the start. They replaced the belt from Lowes.Confirmed. Found the belt is too tight. Will need to get the proper belt. Cust does not want to repair. Repairing themselves ; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Euclid, OH 44123
Corina B
Job Details:
08/28/2023
Replaced the door switch. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSS2652AF3
Near Madison, OH 44057
Jason N
Job Details:
08/28/2023
Installed damper control. Plugged in unit. Advised customer to allow up to 24 hrs for unit to cool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Warrensville Heights, OH 44122
Bill
Job Details:
08/28/2023
"Defrosted evap, changed thermistor and clip, customer to monitor unit."
We serviced a
MAYTAG DRYER
Model mgdp575gw0
Near North Royalton, OH 44133
David R
Job Details:
08/28/2023
"Replaced timer and knob, tested, good, Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Westlake, OH 44145
Marie V
Job Details:
08/28/2023
Replaced control panel. Tested it. Op test okBrought core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM05
Near Lorain, OH 44052
Angel
Job Details:
08/28/2023
Cc that unit is not making ice. Unit was not plugged in and theres no water hooked up to it so I explained to them that I will replace ice maker and for them to plug it in and hook up water to it to see if it starts making ice if anything to give us a call and have unit plugged in and water hooked up to it if they can opt test good
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44120
Manny
Job Details:
08/28/2023
"Cc unit making noise, verified and ran test cycle, not good unit making bearings noise and stay locked, tilted back and oil and water mix under unit, unit will need drive components, confirm mod could not get the pic of it since unit locked; ordrng 1 W11454372 (Gearcase) and 1 W11497303 (Motor) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11611297 (Belt) and 1 W11428524 (Cap) and 1 W10528947 (drive hub kit) and 1 W11397111 (Wash plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS07
Near Cleveland, OH 44113
Jason N
Job Details:
08/28/2023
"Cc unit leaking waterFound ice and frost buildup in freezer section. Door not closing all the way and sealing, causing condensation and frost. Cleared ice and frost from freezer. Cleaned and lubricated door rails. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44128
Manny
Job Details:
08/28/2023
"Cc unit leaking, washer has water marks as if the basement was flooded, ran diagnostics cycle and unit not leaking, but its really loud and water backing up from floor drain, tilted back and all components looked like theyd been submerged in water for a while all of them are rusted and will need to be replaced.; ordrng 1 W11603810 (Control) and 1 W11652038 (Harness) and 1 WP3951744 (agitator) and 1 W10919003 (pump-water) and 1 W11454741 (gearcase) and 1 W10890624 (motor-drve) and 1 W11239857 (belt) and 1 W11481722 (Shifter) and 1 W11428524 (Cap) and 1 W10721967 (drive pulley)"
We serviced a
MAYTAG REFRIGERATOR
Model MBR2258XES6
Near Parma, OH 44129
David R
Job Details:
08/28/2023
"Replaced main control, programmed. Cleaned compressor compartment. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Warrensville Heights, OH 44122
Bill
Job Details:
08/28/2023
"Cc unit operating intermittently, could not confirm. Unit started ran diagnostics auto test passed, no error codes. Went ahead and ordered control board, do to the intermittent no response.; ordrng 1 W11162438 (Control)"
We serviced a
HOTPOINT DRYER
Model HTX24EASK0WS
Near Cleveland, OH 44135
Marie V
Job Details:
08/28/2023
"Cc that not heating. Confirmed found thermostats open. ; ordrng 1 WE04X25194 (Thermostat) and 1 WE04X25201 (Inlet thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Brooklyn, OH 44144
Marie V
Job Details:
08/28/2023
"Cc that lid is not latching. Confirmed.. ; ordrng 1 W11513248 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Lorain, OH 44052
Angel
Job Details:
08/28/2023
Replaced suspension tested unit opt test good.
We serviced a
FRIGIDAIRE WASH/DRY COMBO
Model FLCE7522AW1
Near Lorain, OH 44053
Angel
Job Details:
08/28/2023
Replaced main board tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Warrensville Heights, OH 44122
Manny
Job Details:
08/28/2023
"Cc unit not cooling, verified and evaporated covered in frost remove evap cover and fan not running ran step 3 on service test and fan not coming on while on the test step disconnected fan and took voltage and good voltage to fan, unit needs evap fan; ordrng 1 WPW10128551 (evaporator fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Shaker Heights, OH 44122
Manny
Job Details:
08/28/2023
"Cc unit has condensation verified and some condensation in the unit, found door jumping on hinge and ice door leaking, ordering, hinge and ice door.; ordrng 1 W11269265 (hinge-door) and 1 W11098702 (door-ice)"
We serviced a
GE REFRIGERATOR
Model GFE24JYKEFFS
Near Lorain, OH 44053
Angel
Job Details:
08/28/2023
Cc that they had other companies come out and stated unit needs a compressor but they dont do sealed system jobs. Confirmed will need compressor replaced just humming has a locked rotor. Ordering parts ; ordrng 1 WR87X43267 (Compressor) and 1 WR87X30875 (Drier)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Middleburg Heights, OH 44130
David R
Job Details:
08/28/2023
"Cc unit door letting out heat on left side, right oven light burned out and knob bezels starting to come off. Door was not on hinge correct, took off and corrected position. Good. Light bulb burned out and bezels not sticking. Will need bulb and bezels. Gave estimate for repair, ; ordrng 1 W10814133 (Bezel) and 1 8009 (Bulb), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD52ES4MW00
Near Cleveland, OH 44118
Manny
Job Details:
08/28/2023
"Cc that she spoke to wpl and they want us to call them, set unit to 350, and unit never made it pass 311, and bottom one at 319, bot controls and probes were already replaced and bottom UI was also replaced, unit receiving 242 Vac both ovens are on the same 40a breaker called tl spoke to Steve, he had me run some test and everything checked out, he said it could be a break in the harness and or a bad bake elements. Ordering both harnesss and bake elements ; ordrng 2 W11594207 (Probes)s and 2 W11594182 (Main harness)s and 2 W11348032 (Bake element)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Garfield Heights, OH 44125
Marie V
Job Details:
08/28/2023
"Cc that gasket is coming off the door on fresh food section. Confirmed. Used silicone to install gasket, advise cust to allow 1 hour for seal to dry, op test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near South Euclid, OH 44121
Manny
Job Details:
08/28/2023
"Cc unit not cooling, verified and frost buildup on evap cover, ran force defrost heater not coming on, found service pointer #W11642483 for this issue, verified and control need to be replaced ordering control harness and heater; ordrng 1 W11546609 (Control) and 1 W11546681 (Harness) and 1 W11546981 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Garfield Heights, OH 44125
Marie V
Job Details:
08/28/2023
Cc that the unit does not have lights. Confirmed. Found door switch broken. Replaced both and control. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Novelty, OH 44072
Corina B
Job Details:
08/28/2023
"CC that there is a fault code du. Confirmed. The door lock is not locking. Lock is open. Will need a new lock. ; ordrng 1 WPW10619844 (Lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Mentor, OH 44060
Dan H
Job Details:
08/28/2023
"Customer complaint that strike broke off, confirmed, installed new strike, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Dorset, OH 44032
Brian M
Job Details:
08/28/2023
"Cc not washing Found valve not functioning, found control not shutting off needs valves and control ; ordrng 1 W10625696 (cntrl-elec) and 1 W11168740 (valve) and 1 W11168743 (valve)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rome, OH 44085
Brian M
Job Details:
08/28/2023
Cc of long dry times Found unit functioning properly and heating normal Advised on vent clean out
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Middlefield, OH 44062
Brian M
Job Details:
08/28/2023
Cc unit not washing right Found cold valve caked with sediment Cleaned filter Ran test OP Test Ok
