We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Burton, OH 44021
Corina H
Job Details: 05/15/2024
CC that the lid lock and the wash are flashing. Ran diag no error. Ran a auto test. Replaced the lid lock. Ran a calibration. Started a cycle. Opt test. Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW00
Near Bedford, OH 44146
Bill
Job Details: 05/15/2024
"Cc unit not getting cold, confirmed cc. Unit getting cold but circulation fan has stopped working. Gave estimate for repairs; ordrng 1 WP2315549 (Evap fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGD4500MW1
Near Bedford Heights, OH 44146
Bill
Job Details: 05/15/2024
"Cc door hard to close, confirmed cc. Unit under warranty according to entitlement. Latch is stiff from being brand new, needs time to break in. Unit operating as intended."
We serviced a
GE RANGE
Model J486B1WH
Near University Heights, OH 44118
Manny
Job Details: 05/15/2024
"Cc fr burner not working, verified and wired broken at terminal, recrimped wire and reinstalled, opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL01
Near Beachwood, OH 44122
Manny
Job Details: 05/15/2024
"Replaced gaskets mullion and receiver, opt test ok!"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Cleveland Heights, OH 44118
Manny
Job Details: 05/15/2024
Replaced hinges opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland, OH 44106
Manny
Job Details: 05/15/2024
"Cc unit makes noise when running, verified and vibration noise, took apart and everything looks good, put back together and no noise, advise customer to monitor the unit, opt test ok"
We serviced a
KITCHENAID ICE MAKER
Model KUID308ESS1
Near Lakewood, OH 44107
Manny
Job Details: 05/15/2024
"Replaced both pumps, opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS20
Near Parma, OH 44134
Bill
Job Details: 05/14/2024
"Cc error code, confirmed cc. error f6e6 checked continuity in wires from board to Ui, continuity is good. Ordered control and Ui. Office to follow up as Ui is out of stock; ordrng 1 W11600651 (Ui) and 1 W11448962 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ0P
Near Parma, OH 44129
Manny
Job Details: 05/14/2024
"Cc unit dripping onto ff, verified and found ice buildup by the drain in fz, customer will melt ice and clean drain"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Elyria, OH 44035
David R
Job Details: 05/14/2024
"Cc unit not filling or spinning. Took pic, customer has drain hose going directly to flow. Drain hose is not at correct height by owners manual, causing unit to siphon water and not go through cycle. Unit itself is good. Customer will need to fix drain hose height and placement. Op Test Ok."
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ01
Near Strongsville, OH 44149
Marie V
Job Details: 05/14/2024
"Replaced control, tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Strongsville, OH 44149
Marie V
Job Details: 05/14/2024
"Cc that the unit is not cooling or working, is showing door is open and they are close, confirmed unit temps are rising, no components working, try to unplugged connector on control, nothing happened. Rebooted control, all working again . Could have been a glitch on control or control is failing. Left estimate for control board; ordrng 1 W10843055 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Columbia Station, OH 44028
Marie V
Job Details: 05/14/2024
"Replaced both control sensor and harness, defrosted all ice. Set temps to recommended, advise cust to allow 24 hours to reach normal temps both sections. Op test ok"
We serviced a
ELECTROLUX WASHER
Model EFLW417SIW0
Near Perry, OH 44081
Jason N
Job Details: 05/14/2024
Installed inlet valve assembly and bellow gasket. Ran test cycle. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Madison, OH 44057
Dan
Job Details: 05/14/2024
"Customer complaint that unit is not draining, drain pump is working, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Columbia Station, OH 44028
Marie V
Job Details: 05/14/2024
"Cc of rust, on door. Confirmed replaced door. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Painesville, OH 44077
Jason N
Job Details: 05/14/2024
"Cc unit makes a clicking noise and water leaks from dispenser. Confirmed unit slowly dripping into tub. Possible valve not closing up properly. Ordering inlet valve. Ran test cycle, confirmed clicking noise when unit is spinning. Checked under unit, inspected rotor and slider, both look good, nothing out of the ordinary. Reassembled and ran spin test, noise still present. Possible internal gearcase issue.; ordrng 1 W11614515 (Valve) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model krff300ess02
Near Mentor, OH 44060
Jason N
Job Details: 05/14/2024
"Cc unit not coolingFound both sections at room temperature. Compressor is not running. Compressor will attempt to start but only buzz before relay overload opens. Compressor is locked, will need replaced. ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QDX05
Near Kirtland, OH 44094
Jason N
Job Details: 05/14/2024
"Cc freezer not freezing, ice maker stopped working Found freezer section and refrigerator sections both approx 30-40 degrees. Compressor is running hot. Checked frost pattern on freezer evaporator. Heavy frost on first coil only. Unit has a refrigerant leak, will need sealed system repair. Quoted customer repair cost. Customer declined at this time, estimate only. ; ordrng 1 WP2004545 (Heater-pan) and 1 4388574 (Evaporator) and 1 W10309994 (Compressor)"
We serviced a
MAYTAG WALL OVEN
Model MEW5627DDB
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/14/2024
Cc oven controls do not workConfirmed keypad panel is non responsive. Unit will need keypad panel replaced. Part (74008779) is discontinued. Unable to repair.
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Cleveland, OH 44135
Manny
Job Details: 05/14/2024
"Cc unit not working, verified and knob and timer shaft damage, unit needs timer and knob; ordrng 1 W11701755 (Timer) and 1 W11675852 (Knob)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Lakewood, OH 44107
Manny
Job Details: 05/14/2024
"Cc unit not draining, verified and pump humming, verified and nothing stuck in pump, unit needs pump, customer will think about and let us know.; ordrng 1 W10876600 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Avon Lake, OH 44012
Manny
Job Details: 05/14/2024
"Cc unit not heating, verified and igniter burnt out, replaced with TS opt test ok; used 1 12400035 (igniter,oven) from stock"
We serviced a
GE REFRIGERATOR
Model GNE26GGDDBB
Near Rocky River, OH 44116
Manny
Job Details: 05/14/2024
"Cc noise returned, verified and a piece of ice int the fan shroud, removed opt test ok"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Parma Heights, OH 44130
Bill
Job Details: 05/14/2024
"Cc dl error, confirmed cc. Error code f5e2 dl present in diagnostics. Door feels loose on hinge and hanging low enough to catch on the bellows, ordered new hinge, hinge cap, retainer, and latch. Follow scheduled for 5/17; ordrng 1 WPW10208415 (Hinge) and 4 WPW10208398 (Hinge cap)s and 1 W10839743 (Retainer) and 1 WPW10443885 (Latch)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Olmsted Township, OH 44138
Manny
Job Details: 05/14/2024
"Cc unit makes noise when running, verified and unit needs blower wheel and repair kit.; ordrng 1 WP697772 (blower wheel) and 1 4392067 (dryer repair kit)"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Cleveland, OH 44135
Manny
Job Details: 05/14/2024
"Cc unit not working, verified and knob and timer shaft damage, unit needs timer and knob; ordrng 1 W11701755 (Timer) and 1 W11675852 (Knob)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPW2
Near Parma, OH 44130
Manny
Job Details: 05/14/2024
"Cc unit not washing, verified and 4-3 for pump motor issue, unit needs pump motor.; ordrng 1 W11613479 (Pump motor)"
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Westlake, OH 44145
Bill
Job Details: 05/14/2024
"Cc error code f1e1, confirmed cc. Ohmd out motor circuit 1.6 ohms, changed control board. Tested opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Olmsted Township, OH 44138
Bill
Job Details: 05/14/2024
"Cc dryer not starting, confirmed cc. Press the start switch unit would just hum. Spun the drum while it was humming and it kind of started to work. Ordered new motor, and door catch as door is really stiff. Follow up scheduled for 5/16.; ordrng 1 279827 (Motor) and 1 W11429587 (Catch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Strongsville, OH 44136
Bill
Job Details: 05/14/2024
"Cc not draining, confirmed cc. Vacuumed out water, removed pump. Found debris blocking pump, removed debris. Reinstalled pump, tested opt test good."
We serviced a
GE DRYER
Model GFD55ESPN0DG
Near North Royalton, OH 44133
Bill
Job Details: 05/14/2024
"Cc felt coming out, confirmed cc. Gave estimate for repairs, customer chose not to continue at this time.; ordrng 1 WE21X29724 (Drum), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW08
Near Parma, OH 44130
Bill
Job Details: 05/14/2024
"Cc unit not getting cold, could not confirm. Ran temp probe in unit, temp read was -4 degrees. Unit operating as intended."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Independence, OH 44131
Bill
Job Details: 05/14/2024
"Cc back exploded, confirmed cc. Unit self destructed; ordrng 1 W10677265 (Cabinet) and 1 W11700916 (Latch) and 1 W11417171 (Rear panel) and 1 W11712680 (Brace) and 1 W11400156 (Damper) and 1 W11219115 (Tub) and 1 W11178227 (Basket assembly) and 1 W11568984 (Harness) and 1 W11590590 (Tube ring) and 1 W11396717 (Pump) and 1 WPW10612925 (Badge) and 1 W10902814 (Agitation plate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Painesville, OH 44077
Dan
Job Details: 05/14/2024
"Customer complaint of loud buzzing noise, no unusual noises heard, all components are working, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Painesville, OH 44077
Dan
Job Details: 05/14/2024
"Installed new gearcase, washplate , and hub, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614QE6A
Near Mentor, OH 44060
Dan
Job Details: 05/14/2024
"Installed new ice chute door and cleared air channel, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Euclid, OH 44119
Dan
Job Details: 05/14/2024
"Customer complaint of noise during agitation, ran heavy agitate in manual test cycle, no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Eastlake, OH 44095
Dan
Job Details: 05/14/2024
"Customer complaint that unit will not stop running, drain pump is running and unit is flashing f8e4(float switch open) error code, found small amount of water in drip tray, removed, started normal wash cycle, unit fill and began washing, found water leaking from inlet, found inlet vent loose, tightened, op test good"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Roaming Shores, OH 44085
Dan
Job Details: 05/14/2024
"Customer complaint that legs are bent, confirmed, found case damaged, unit needs new case and legs; ordrng 1 8533643 (Case) and 1 W11025920 (Legs)"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Ashtabula, OH 44004
Dan
Job Details: 05/14/2024
"Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit did not heat, found element open, unit needs new thermal fuse and element ; ordrng 1 WP3387747 (Element) and 1 W10909685 (Tfuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTWN7450H1WW
Near Geneva, OH 44041
Dan
Job Details: 05/14/2024
"Customer complaint that unit is leaking, confirmed, unit is leaking passed tub seal, unit needs new tub seal, customer does not want repair at this time; ordrng 1 WH02X10362 (Tub seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Highland Heights, OH 44143
Joe O
Job Details: 05/14/2024
"Cc: intermittently not making ice, dripping after getting waterFound temps at 0 in freezer and 39 in ff section. Cycled ice maker. Ice maker cycled and filled. Ohmed out ice maker thermistor. Reading 33 degrees(after cycling) roughly. Ohmed out ice maker switch and bin switch. Could not duplicate issue at this time. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lyndhurst, OH 44124
Joe O
Job Details: 05/14/2024
"Cc: frost forming on rear freezer panel, not cooling freezer properly, gaskets not sealing properlyFounds temps in freezer at 26 degrees, ff at 38 degrees. Found ball of ice near cap tube. Found uv dye on drier, and in drain pan. Found no dye coming from evaporator. Compressor pulling .6 amps. Found middle hinge on door bent. Needs compressor, condenser and middle hinge.Advised customer could also need door, as hinge being bent could have worn out door hinge hole ordrng 1 W11577970 (Condenser) and 1 WPW10507886 (compressor) and 1 WP2166037 (hinge-door)"
We serviced a
WHIRLPOOL DRYER
Model WED5550Xw0
Near Gates Mills, OH 44040
Joe O
Job Details: 05/14/2024
Cc: smoke and burning odorFound nest in element. Needs cleaned out. Cleaned out unit. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Shaker Heights, OH 44120
Joe O
Job Details: 05/14/2024
Installed hinges. Op test ok
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Cleveland, OH 44113
Joe O
Job Details: 05/14/2024
"Cc: not preheating, not maintaining tempFound element open. Needs elementCustomer does not want to repair at this time ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
LG WASHER
Model WM2016CW
Near Willoughby, OH 44094
Joe O
Job Details: 05/14/2024
"Cc: leakingFound hole in bellow. Needs bellowCustomer does not want to repair at this time ; ordrng 1 MDS33059401 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Willoughby, OH 44094
Joe O
Job Details: 05/14/2024
"Cc: flashing lights, not working, did not drainFound unit flashing f9e1(long drain error). Found drain pump harness broke. Spliced wire. Found unit will not start. Not sensing lid. Needs latch drain pump and harness; ordrng 1 W11399437 (Drain pump) and 1 W11670519 (Latch) and 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Willoughby, OH 44094
Joe O
Job Details: 05/14/2024
Cc: stuck in cycleFound drains pump continuously running. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Brook Park, OH 44142
Marie V
Job Details: 05/14/2024
"Replaced damper motor. Tested part, no noise. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Lorain, OH 44055
Marie V
Job Details: 05/14/2024
"Replaced harness, latch anchor control and ran calibration. Tested unit. Op test ok"
We serviced a
LG DRYER
Model DLE2516W
Near Avon, OH 44011
Marie V
Job Details: 05/14/2024
"Cc that unit does not heat but it runs. Confirmed check voltage good, heater is good as well, found thermostats open for heater, getting 244v. Will need both. Cust will talk to husband and decide ; ordrng 1 6931EL3003D (High limit thermostat) and 1 6931EL3001E (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FH05
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/14/2024
Replaced foot. Leveled unit. Op test ok
We serviced a
KENMORE DRYER
Model 110.66002010
Near Olmsted Township, OH 44138
Marie V
Job Details: 05/14/2024
"Cc that unit does not spins and sometimes it does. Started unit, not spinning but heating and can hear motor as well. Took apart and found pulley was stripped out and stuck. Replaced dryer kit from t/s. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near North Ridgeville, OH 44039
David R
Job Details: 05/14/2024
"Replaced tub, basket, entire drive system. Tested. Good. All components working. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Ridgeville, OH 44039
David R
Job Details: 05/14/2024
"Replaced belt from t/s, gearcase, screw. Ran diagnostics, good. No noise. Ran drain/spin cycle. Good. No noise. Op Test Ok. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Lorain, OH 44052
David R
Job Details: 05/14/2024
"Cc unit not cooling. Customer had two other companies out before us. First company tapped into system, put refrigerant in and said lets see what happens. Second company came out, did nothing and said customer needs compressor and evap. Put nitrogen into system, 140psi, within 5-10 mins, pressure already dropped 5 psi. Used soap and bubbles, sprayed around unit. No leaks on outside. Internal leak. TL putting unit in for review and will contact customer for next steps."
We serviced a
HOTPOINT REFRIGERATOR
Model HSS25ATHBCBB
Near Lorain, OH 44053
David R
Job Details: 05/14/2024
"Cc unit no ice dispensing. Found ice is being made, good. Took out ice bucket and auger is moving normally. Found ice bucket is seized up. Gave estimate; ordrng 1 WR29X43993 (Ice bucket assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHB07
Near Amherst, OH 44001
David R
Job Details: 05/14/2024
Cc questions dealing with temp and frost in FZ. Gaskets check good. All temp checks good with temp meter. Went over not having enough items in unit can leave room for normal glazing over on shelves. Plus the run time of unit as well can play a part. Unit is good and functional as normal. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Cleveland Heights, OH 44121
Jason N
Job Details: 05/14/2024
"Cc unit not washing, doesnt start cycle, skips to doneRan diagnostics, found code f7e1 for tachometer missing or wrong signal. Ran test cycle, unit did not agitate or spin, only humming. Unit needs motor capacitor replaced. Quoted customer repair cost. Replaced motor capacitor using truck stock part. Cleared codes and ran test cycle, all functions passed. Op test good. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
GE REFRIGERATOR
Model GSHF5PGXAEBB
Near Cleveland, OH 44108
Jason N
Job Details: 05/14/2024
"Cc unit not cooling properlyFound ff section reading 54 degrees, freezer section reading 45 degrees. Checked compressor, running very loud. Found condenser fan is not running, checked power to fan motor, good at 119v. Quoted customer condenser fan motor replacement. ; ordrng 1 WR60X10220 (Condenser fan motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/14/2024
Installed door hinge. Door operation test good.
We serviced a
AMANA RANGE
Model AER6303MFW5
Near Chardon, OH 44024
Jason N
Job Details: 05/14/2024
Cc bake element blew upConfirmed heater element is physically open. Ordering element. ; ordrng 1 W11182108 (Element-bake)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Ravenna, OH 44266
Corina H
Job Details: 05/14/2024
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 2.4 oz r600, unit cooling, pressures good, op test ok"
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWS2
Near Chagrin Falls, OH 44022
Corina H
Job Details: 05/14/2024
"CC that the unit is not drying the dishes and the dishes are still not clean. Confirmed. Ran diag 7-1 no heat. The pump and motor are not running, has 120 volts to the pump and motor. The heater has a 120 volts and is turning on. Will need a new pump and motor. ; ordrng 1 WPW10605057 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Chagrin Falls, OH 44022
Corina H
Job Details: 05/14/2024
"CC that the front right burner does not light unless you move the igniter, the grates rock when placing a pan on the cooktop and the oven does not heat properlyConfirmed. Found the oven door goes past a 90*. The igniter is loose. The grate is missing the bumpers on the one end. Will need hinges, grates and the igniter. ; ordrng 1 W11628649 (Orfice) and 2 W11162113 (Hinge)s"
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL214KSB00
Near Aurora, OH 44202
Bill
Job Details: 05/13/2024
"installed new control, unit did not start. Called W.p. Tech line and spoke with rob, tech line suggested that I tap the system and look for leaks. After which I should order a new compressor. No leaks found. Ordered compressor and cap. And filter drier, office to follow up as cap is out of stock.; ordrng 1 W11538055 (Compressor) and 1 W11538053 (Compositor) and 1 W10163273 (Filter drier)"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW07
Near Aurora, OH 44202
Bill
Job Details: 05/13/2024
"Tapped system and recovered any r134 refrigerant from system. Pressurized system to 200 psi with nitrogen no leaks found. Changed compressor and filter dryer, put unit into 30 in vac for 15 min. Charged with 3.7 oz of r134. Advised customer to give unit 24 to 48 hours to come to temp."
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Cleveland, OH 44105
Marie V
Job Details: 05/13/2024
"Cc that oven be pooping when in use. Corrected bottom oven plate was not sitting all the way. And then preheated oven to 350*. No popping, changed to 400*. No noises. Oven bottom plate was making the noise while getting hot. Op test ok"
We serviced a
KENMORE WASHER
Model 110.26912691
Near Rocky River, OH 44116
Marie V
Job Details: 05/13/2024
"Cc that unit is not washing clothes properly like agitator not moving as should. Stared unit on small load found cam agitator spines are broken, also when unit stops the basket jumps, used penetrating pray under unit, stopped it, unit will need new agitator cam. since handles cant be shut off. ; ordrng 1 285810 (Cam), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon Lake, OH 44012
Angel
Job Details: 05/13/2024
"Cc that unit was giving a fault code and would not let the unit function. Verified and unit had an F8E4 float switch open. Looked underneath unit to see the drip pan and it had water in it, so cleared it out and tried to see where the water couldve came from but no signs. I think k it couldve been from over suds that caused the issue because there was no water on floor and the insulation was completely dry with no stains. So I ran the unit for a while to see if I could see any leaks and could see water dripping from right hand side drain tube. Found inside the bottom door seal was missing a piece. Ordering bottom door seal and tub gasket.; ordrng 1 W11483553 (Tub gasket) and 1 W11664713 (Bottom door seal)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Avon, OH 44011
Marie V
Job Details: 05/13/2024
"Replaced gearcase, slider and Washplate. Ran calibration . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/13/2024
Before starting repair I took temps in freezer and other was at 2* so I removed evap cover and noticed that it had a full frost pattern and it looked more like a defrost issue. a defrost issue as well. So he had me steam out the ice and frost and move down the bimetal and go from there but its a cooling issue as well. Explained to customer what I did and to monitor for now and will go from there.
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/13/2024
Installed gear case. Ran auto test. Op test ok
We serviced a
GE WASHER
Model GFWS2600F1WW
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/13/2024
"Cc: leaking, loud in spinFound bearing excessively loud in spin. Found basket has a lot of play. Needs tub assemblyCustomer does not want to repair at this time ; ordrng 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion) and 1 WH45X10141 (tub front) and 1 WH45X10138 (ring balance asm) and 1 WH01X21994 (seal oring)"
We serviced a
MAYTAG DRYER
Model MGD5100DW0
Near University Heights, OH 44118
Joe O
Job Details: 05/13/2024
"Cc: rattling, squealingFound rollers and pulley warn. Needs dryer repair kit. Replaced dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bedford, OH 44146
Joe O
Job Details: 05/13/2024
Cc: not spinningCould not test all functions due to no testing equipment. Tested what I could. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Moreland Hills, OH 44022
Joe O
Job Details: 05/13/2024
"Cc: dim lightsLeds out and dim in both compartments. Needs led kits; ordrng 4 W11632139 (Led kit)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Westlake, OH 44145
Manny
Job Details: 05/13/2024
"Cc unit beeping and flashing, verified and 8-4for overflow fault, verified and water in drip pan, cleared water and noticed door bids on left side, level unit and ran test cycle, no leaks, advise customer to monitor the unit. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WOC95EC0AS01
Near Westlake, OH 44145
Manny
Job Details: 05/13/2024
"Cc unit not heating, verified and no heating on any setting, verified and f1e0 for MRC2 issues, unit needs control and temp sensor. ordrng 1 WP4449751 (thrmst-fix) and 1 WPW10632435 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near North Ridgeville, OH 44039
Manny
Job Details: 05/13/2024
"Replaced drip pan, make sure drain wasnt clogged, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/13/2024
Replaced harness tested unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Highland Heights, OH 44143
Jason N
Job Details: 05/13/2024
"Cc unit not making ice Customer stated the ice maker stopped making ice and ice in the container started melting. Ran ice maker diagnostics, found code e5 for timed ice making. All product in freezer seems to be frozen, customer states he hasnt notice any issues with freezer product. Ran ice maker thermistor, test 58 and ice box fan test 36. Thermistor reported as passed. Ice box fan running slowly, barely pushing air. Quoted customer ice box fan replacement.; ordrng 1 W10846539 (Fan)"
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW1
Near Highland Heights, OH 44143
Jason N
Job Details: 05/13/2024
Cc unit makes a high pitched noise at the start of the cycle Ran diagnostics test functions. Found while running valve tests that valve will intermittently squeal when activating. Quoted customer valve assembly replacement. Estimate only. ; ordrng 1 5304528029 (Valve assembly)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Chesterland, OH 44026
Jason N
Job Details: 05/13/2024
"Cc unit stops working a few minutes after starting Ran diagnostics, found code f9e1 for product not draining. Ran test cycle, unit is not draining. Pump is working but not pushing water. Pulled drain hose off drain pipe extension from under customers sink. Drained unit into a bucket. Unit is working properly, customer has a drain issue with house plumbing. Advised customer to contact a plumber."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Chardon, OH 44024
Jason N
Job Details: 05/13/2024
"Cc unit not regulating temperaturesCustomer stated they were seeing temperatures in the mid 40s in the ff section and negatives in the freezing section, they are worried unit is still not regulating temperatures. Found unit is reading 38 degrees in ff section and 1 in the freezer section at this time. Advised customer on they way unit cools since this is a dual evaporator unit, and that temperatures will vary slightly in each section due to this factor as well as opening the door/leaving door open. No issues found at this time, unit is working as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ04
Near Madison, OH 44057
Dan
Job Details: 05/13/2024
"Customer complaint that freezer section door is hard to open, confirmed, found left track jammed up, unit needs new drawer tracks; ordrng 1 WPW10397636 (Track l) and 1 WPW10397635 (Track r)"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3058RFA
Near Painesville, OH 44077
Dan
Job Details: 05/13/2024
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Mentor-on-the-Lake, OH 44060
Dan
Job Details: 05/13/2024
"Customer complaint that unit is not starting, found customer only waking control up and not hitting start a second time, started normal wash cycle, unit filled and began agitating, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Eastlake, OH 44095
Dan
Job Details: 05/13/2024
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature is at 33 degrees, installed new air diffuser, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Willoughby, OH 44094
Dan
Job Details: 05/13/2024
"Customer complaint that unit is freezing food on freezer section side wall and door shelf is broken , fresh food section temperature is at 37 degrees, freezer section temperature is at -6 degrees, Unit is operating as designed, ordering shelf, customer can install ; ordrng 1 WPW10710203 (Shelf)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHN00
Near Chardon, OH 44024
Dan
Job Details: 05/13/2024
"Customer complaint that ice maker is leaking, confirmed, installed new ice maker, op test good"
We serviced a
AMANA RANGE
Model AER6303MFB5
Near Conneaut, OH 44030
Dan
Job Details: 05/13/2024
"Installed new cooktop, op test good"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Ashtabula, OH 44004
Dan
Job Details: 05/13/2024
"Customer complaint of error code and unit is not starting, started normal wash cycle, lid locked , unit filled and began agitating, canceled cycle, unit drained, repeated with same results, unit spins, unable to duplicate the problem, unit is operating as designed"
We serviced a
LG DRYER
Model DLE4870W
Near Madison, OH 44057
Joe O
Job Details: 05/13/2024
Cc: grinding noiseRan test cycle. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Elyria, OH 44035
David R
Job Details: 05/13/2024
"Cc unit will not wash, cant hear anything. Water entering, good. Found 4-3 wash motor error. Power seems good. Ordering wash motor and control if needed.; ordrng 1 W11613479 (Wash motor) and 1 W11637581 (Control)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Euclid, OH 44123
Jason N
Job Details: 05/13/2024
"Cc unit making strange noises while runningRan dryer test cycle, confirmed noise, possibly from blower wheel. Pulled front panel, found blower wheel free spinning on motor shaft, insert is loose. Cut blower wheel off motor shaft and replaced blower wheel using miscellaneous truck stock part. Reran cycle, no abnormal noise heard. Op test good. ; used 1 WP697772 (Wheel) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Elyria, OH 44035
David R
Job Details: 05/13/2024
"Cc unit not heating. Found ignitor will glow but no heat. Checked and gas is coming to unit. Ignitor sensor is good, all fuses in back are good. Will need coils. Coils come on burner assembly. Also timer. ; ordrng 1 W11652257 (Burner assembly) and 1 W10857611 (Timer)"