We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Brooklyn Heights, OH 44131
Marie V
Job Details: 07/06/2023
"Cc that the unit is not making ice. Confirmed, took temps freezer at 4* and fresh food section 42*. Ran step 56 no error codes, step 45 no water coming in. Found water liner is frozen. Verify ohns on heater 1.6kohms. Pass, also getting 120v. Cycled ice maker and it filled up with water. Advice cust to monitor but is line keeps freezing will need new control. ; ordrng 1 W10807590 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Brecksville, OH 44141
David R
Job Details: 07/06/2023
"Cc unit locked. Found F3E1 water level sensor error. Pressure hose is good, not clogged or kinked. Drain housing area is clear. Followed tech sheet. Will need new water level sensor. Gave estimate to customer; ordrng 1 WPW10448876 (Water level sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Bedford, OH 44146
Bill
Job Details: 07/06/2023
"Cc error codes f3e2, confirmed cc cleared codes from diagnostics. Opened up console and ohms tested water valve found open, replaced valve from truck stock. Opt test good.; used 1 W11165546 (Valve) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model AFFC1466DW4
Near Ashtabula, OH 44004
Joe O
Job Details: 07/06/2023
Found liner cracked. Found unit has insulation issue in door. Liner discontinued. ordrng 1 5303917276 (insulation-dr) and 1 216829104 (panel-lid(discontinued))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ09
Near Cleveland, OH 44124
Manny
Job Details: 07/06/2023
"Cc handle falling off, Reattach handle opt test ok"
We serviced a
GE RANGE
Model J2B900BEF1BB
Near Mentor, OH 44060
Joe O
Job Details: 07/06/2023
Cc: flames not burning properlyFound burners are designed to be uneven burn. Advised customer unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Aurora, OH 44202
Brian M
Job Details: 07/06/2023
Installed latch and strike OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lyndhurst, OH 44124
Manny
Job Details: 07/06/2023
"Cc unit frosting up on the FZ door, verified and door not sealing, door liner looks warped and separated from ice compartment housing preventing the door from closing all the way, and when it does the pressure from the housing push it back open, remove ice container and housing and try to reset and no luck still not sitting flush, unit needs FZ door; ordrng 1 W11572303 (Fz door)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Rocky River, OH 44116
Angel
Job Details: 07/06/2023
Cc that when unit is sensing it was making a squealing noise or on the spin. So I replaced belt and cam tested unit with some towels and was sounding as should opt test good made sure to let them know full load is about 6 to 8 towels and 2 tablespoons of detergent should be enough to wash clothes.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
Marie V
Job Details: 07/06/2023
"Cc that unit is not spinning the clothes out and control was replaced still having issues. Ran diag found error code f7e4 basket reengagement failure f6e3 communication error f6e1 communication acu , hmi , f7e7motor unable to reach target rpm f3e3 inlet water temp fault. Ran auto test unit does not spins and clicks. Tilted unit and removed rotor, and found slider is broken. Replaced from t/s. Ran dlms calibration and factory, tested pass. Op test ok; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9500TC0
Near Avon, OH 44011
Marie V
Job Details: 07/06/2023
"Ccwhen trying to use unit will show error code f01. Confirmed , rebooted unit, still nothing. F01 means primary control failure. Will need new control. Part is discontinued. ; ordrng 1 W10141671 (Control, discontinued)"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Grafton, OH 44044
David R
Job Details: 07/06/2023
"Cc unit not agitating. Found shifter error code, worn belt. Replaced shifter and belt from t/s. Found agitator stripped, and dogs cam stripped. Ordering screws, dog cam, agitator. ; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw) and 1 285809 (Cam agitator) and 2 WPW10273971 (Screw)s, used 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Seven Hills, OH 44131
Bill
Job Details: 07/06/2023
"Cc water leaking, confirmed cc found frame separated from cabinet allowing warm air to enter ff creating condensation. Called WP tech line, will be sent up the chain for review."
We serviced a
KITCHENAID DISHWASHER
Model KDFE194DBL0
Near Cleveland, OH 44103
Jason N
Job Details: 07/06/2023
"Cc unit not powering on, only control light blinksFound unit in Control Locked status. Unlocked controls by holding control lock button for 5 seconds. Started normal wash cycle. All functions tested good. Op test good."
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Mayfield Heights, OH 44124
Jason N
Job Details: 07/06/2023
"Installed main control, console and blower fan. Ran cooktop burner tests and oven bake test to 350 degrees. All functions passed, no faults. Op test good."
We serviced a
GE REFRIGERATOR
Model ZISB42EMB
Near Westlake, OH 44145
Angel
Job Details: 07/06/2023
"Cc that unit is not cooling. Confirmed cc, both sections were in the 70* verified compressor and it was running and condenser fan as well this unit has the evaporator on top of refrigerator its an old builtin refrigerator found its completely frosted over and fan on evaporator is bad as well will need fan and defrost thermostat but its discontinued the estimate showing on there is just for the fan.; ordrng 1 WR60X30349 (Evap fan) and 1 WR50X0109 (Defrost thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/06/2023
"Cc that the unit is shaking and going from rinse to spin and light for spin does not comes on then unit goes back to rinse and back to spin. Ran diag found error code F7e5 , tested unit worked ok. Replaced shifter from T/S and ran calibration, leveled op test ok"
We serviced a
GE RANGE
Model JGP975SEK2SS
Near Oberlin, OH 44074
David R
Job Details: 07/06/2023
"Cc FL burner will not ignite when turning the knob, customer said they spilled water on that knob and most likely shorted. Will not spark when turning knob but can activate and start igniting when using other knobs. Will need spark harness. WB18T10388 harness is NLA, Discontinued. Gave part number to customer."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEE00
Near Seven Hills, OH 44131
Bill
Job Details: 07/06/2023
Replaced damper opt test good
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Westlake, OH 44145
Angel
Job Details: 07/06/2023
"Cc that unit is making loud sound. As of now unit is not making the sound but she played me a video it sounds like the condenser but cant pin point really what it is, made sure the evap or fan wasnt frosted over and they werent so I ran some test in diagnostics for compressor and fan and could hear the noise and it was coming from the condenser. I was going to install some foam padding that whirlpool asked me to use once but I was out of it so will be ordering some foam sleeves.; ordrng 4 W11661094 (Sleeves)s"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/06/2023
"Cc that the unit is making a loud noise and last cycle it did not spin the clothes out. Ran diag found error codes f0e5 off balance load, f0e3 overload and f7e7 motor unable to reach target rpm. Tilted unit found unit has been scratching on floor and it removed cam bolt. Replaced cam from T/S and belt, tested unit. Op test ok; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Oberlin, OH 44074
David R
Job Details: 07/06/2023
"Replaced motor, heater and sensor. Ran diagnostics, all components working, no leaks. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Garfield Heights, OH 44125
Bill
Job Details: 07/06/2023
"Cc not drying, could not confirm ran diagnostics, no codes. Ran auto test passed, ran ohms test on heating element, passed. Ran voltage test to element, passed. Unit operating as intended. Instructed customer to use rinse aid."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cleveland Heights, OH 44106
Manny
Job Details: 07/06/2023
"Cc unit got a little warm and wanted to make sure everything is good, verified and temps at 42 in ff and 7 in fz, noticed a lot of humidity in the Ff, all components checked out and unit is cooling properly, most likely caused by the door staying open, advise customer to make sure door is shut all the way, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Cleveland, OH 44106
Manny
Job Details: 07/06/2023
"Replaced control, latch and strike, ran calibration and diagnostics cycle, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Mentor, OH 44060
Jason N
Job Details: 07/06/2023
"Cc unit water remains in tubRan diagnostics, found code f9e1 for long drain. Ran manual drain pump test, pump only lightly humming. Quoted customer for drain pump replacement. Emptied water from tub, installed drain pump from misc truck stock. Ran auto test cycle. All functions passed. Op test good. ; used 1 W10876600 (Pump-water) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Joe O
Job Details: 07/06/2023
Cc: not startingFound error code f7e4(basket re engagement failure) f7e3(basket engaged during wash). Ran auto test. Found unit not shifting. Replaced actuator. Ran auto test and calibration. Ran quick wash. Op test ok ; used 1 W11481722 (actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Painesville, OH 44077
Joe O
Job Details: 07/06/2023
Cc: ice maker filling directly into ice binReseated fill tube? Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/06/2023
Cc no water Found connector not connected on board all the way Ran diagnostics found no spin or agitating Something is causing a short ; ordrng 1 W11543994 (Control) and 1 W11026785 (motor-drve) and 1 W10913953 (Actuator) and 1 W11395618 (Cap)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/06/2023
Called whirlpool Stated to remove foam and add the new parts but the foam strips received are twice as thin as current foam on styrofoam housing There is no real recommendation or placement they advised to just stick it so there is no gaps Removed bladder and installed quick connects to easily remove bladder in the future Added seal tape all around tower and evap cover; used 2 WR02X11330 (5/16 UNION) from stock
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Chesterland, OH 44026
Brian M
Job Details: 07/06/2023
Cc of noise Found idler pulley not rolling Replaced using repair kit ; ordrng 1 4392067 (DRYER REPAIR KIT)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Perry, OH 44081
Jason N
Job Details: 07/06/2023
"Cc unit runs but doesnt heatCustomer stated her old dryer did the same thing which is why she recently purchased this new unit. Checked voltage out at receptacle, reading 75v from L to L, 118v from L to N. Receptacle missing L2 leg. Tried turning breaker off then back on. Breaker will not reset properly. Advised customer she will need to contact an electrician to have breaker replaced."
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Madison, OH 44057
Joe O
Job Details: 07/06/2023
Installed ui. Tested. Op test ok . Advised customer to monitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Chardon, OH 44024
Brian M
Job Details: 07/06/2023
"Cc no ice Found wire harness to door damaged Needs freezer door ; ordrng 1 LW11202405 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Mentor, OH 44060
Joe O
Job Details: 07/05/2023
"Cc: frosting in ff section, not coolingFound temps at 38 in ff section, 3 in freezer. Found in diagnostics ff evap thermistor is reading 104 degrees. Ohmed out thermistors from evap cover. Thermistor out of range. Needs evap coverCustomer stated they will install the part.; ordrng 1 W11167902 (cover-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Elyria, OH 44035
Marie V
Job Details: 07/05/2023
"Cc that unit is not making ice or cooling. Took temps 40s* in freezer and 50s* in fresh food section. Took rear cover off and found compressor us HOT to the to touch, put kill a watt meter in, showing over range drawing 13. amps. Compressor shuts down, unit will need new compressor. Cust will not fix. ; ordrng 1 WR87X20798 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Andover, OH 44003
Brian M
Job Details: 07/05/2023
"Installed listed parts from previous techs diagnostics Test no good Unlit will not spin or agitate Not receiving power from control Found moisture all over bottom of unit, bottom cover also missing Will need control and belt cover ; ordrng 1 WH19X27495 (harness main green) and 1 WH44X25306 (washing machine belt) and 3 WH02X24154 (scr 1/4-20 tt hxt .4)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorain, OH 44053
Angel
Job Details: 07/05/2023
"Replaced main board, ui, but did not replace ice maker because wrong one was ordered explained to customer that the water line was frozen and couldve been the main reason so will leave old ice maker on and I added permagum around ice maker fill line to keep the cold from getting to it and not freeze will order ice maker but customer stated if it starts making ice he will call to cancel if anything office to schedule because part is out of stock.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Aurora, OH 44202
Bill
Job Details: 07/05/2023
"Cc door seals tearing, confirmed cc. Replaced door seals and mullion, checked seals opt test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland Heights, OH 44118
Manny
Job Details: 07/05/2023
"Replaced parts ordered, ran test cycle, opt test ok took cores for return"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Bay Village, OH 44140
Marie V
Job Details: 07/05/2023
"Cc that unit is not working doing same thing. Confirmed, tilted unit found capacitor has became disconnected, corrected and used thicker screw so it stays in place . Tested unit. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HV0
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/05/2023
Installed thermostat. Checked all connections to ensure no other issues. Plugged in unit and ran heat test for 1 min w/water. Heat test good. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FW2
Near University Heights, OH 44118
Jason N
Job Details: 07/05/2023
Installed control panel using customer supplied part. Tested burners and bake/broil functionality. All tested good. Op test good.
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Highland Heights, OH 44143
Joe O
Job Details: 07/05/2023
Installed dsi board. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Westlake, OH 44145
Marie V
Job Details: 07/05/2023
"Cc that unit took a long time to make ice it was not making ice for 2 days. Took temps 0 in freezer and 39* fresh food section. Ice maker stared working for cust. Ran step 56 no codes, step 57 all workinh good. Step 46 to teste water valve, step 18 for sensor and step 36 for the fan. All working as designed. Cant duplicate issue. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ1
Near Solon, OH 44139
Bill
Job Details: 07/05/2023
"Unit not heating, confirmed cc after unsuccessfully locating the issue. Found to be timer bad, gave customer estimate on repairs. Customer chose not to continue repairs at this time.; ordrng 1 WPW10185981 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDC4650AWW2
Near Lakewood, OH 44107
Marie V
Job Details: 07/05/2023
"Cc that unit leaks when in use. Confirmed, found unit leaking from tub, has a crack. And part is discontinued .; ordrng 1 W10142297 (Tub discontinued)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44102
Marie V
Job Details: 07/05/2023
"Cc that unit is loud, tested unit, not agitator, found shifter needs to be replaced, when removed cam found lots of grease from gearcase. Unit will need new, washplate, gearcase, belt, shifter and cam. ; ordrng 1 W10913953 (Shifter) and 1 W11454372 (Gearcase) and 1 W10919191 (Washplate)"
We serviced a
MAYTAG DRYER
Model MGDB835DC4
Near Seven Hills, OH 44131
David R
Job Details: 07/05/2023
Replaced repair kit. Tested. Good. No noises. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windham, OH 44288
Brian M
Job Details: 07/05/2023
"Cc unit not spinning Customer tried replacing lid lock and broke latch Needs strike, over rode strike and found tub hub damaged Advised on repair and the possibility of needing to replace both hub and wash Plate ; ordrng 1 W11252738 (strike) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PSB48YSNB
Near Brecksville, OH 44141
David R
Job Details: 07/05/2023
"Replaced drain tube and heater kit, replaced FZ fan motor. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Parma, OH 44129
David R
Job Details: 07/05/2023
Cc unit making noise when trying to start. Found a piece of latch broken. Had one from surplus. Replaced. Tested. Good. Op Test Ok.; used 1 W11513248 ( Latch) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Shaker Heights, OH 44122
Bill
Job Details: 07/05/2023
"Cc door not staying up, confirmed cc no resistance from door cables. Took off lower panel and examined the cables, found one of the cables broken off at the tip. Ordered new cables and spring, customer paid in full. Scheduled follow up for 5/13 on customers request.; ordrng 1 8194001 (Cable) and 1 WP8270020 (Sping), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Mentor, OH 44060
Jason N
Job Details: 07/05/2023
"Cc unit vibration noise Customer states the unit makes a buzzing/vibration noise which seems to get louder as it runs. Ran m/s for entitlement, unit is under a yr. Ran dryer op test, confirmed noise. Found noise originating from loose vent clip in rear of unit. Correct clip install, reran test cycle for several minutes. No abnormal noise present. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model KODE507ESS20
Near Aurora, OH 44202
Brian M
Job Details: 07/05/2023
Installed ui OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Painesville, OH 44077
Jason N
Job Details: 07/05/2023
"Cc unit interior lights not workingIdentified failed LED module in freezer. Per s code S191AQ, replaced module using customer supplied pre Id part. Illumination restored to entire unit. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Cleveland, OH 44113
Marie V
Job Details: 07/05/2023
"Cc that unit was freezing food in fresh food section and then stopped freezing in freezer. Confirmed, temps are over the range, found evaporator has huge block of ice. Will need sealed system repair ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Drier) and 1 TJAF1200 (Tube)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Parma, OH 44134
David R
Job Details: 07/05/2023
"Replaced valves, tested, no leaks in or outside of drum. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Highland Heights, OH 44143
Brian M
Job Details: 07/05/2023
Installed icemaker and diffuser OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Painesville, OH 44077
Jason N
Job Details: 07/05/2023
"Cc unit making a grinding noise at the cycle during spinChecked under unit, found rotor mount bolt had fallen out. Reinstalled mount bolt and torqued. Ran drain and spin test. Unit spun properly and no abnormal noises. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Painesville, OH 44077
Jason N
Job Details: 07/05/2023
"Cc unit not preheating properlyCustomer stated unit does not quite reach preheat temp. Ran bake test to 350 degrees, oven reached 350 degrees. Calibrated oven +10 degrees. Unit preheated properly. Set oven temps to 400 degrees. Oven preheated and cycled properly."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near North Royalton, OH 44133
David R
Job Details: 07/05/2023
"Cc replaced bulb, shorted out, put a new bulb in not turning off. Control board shorted relay. Ordering control, bulb, holder.; ordrng 1 W11545876 (Control) and 1 8206232A (Bulb) and 1 W10210871 (Holder)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Strongsville, OH 44136
David R
Job Details: 07/05/2023
"Cc unit was flashing lights, not anymore, says everything is working correctly. Checked over. No error codes. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model LSN2000LW0
Near Perry, OH 44081
Jason N
Job Details: 07/05/2023
"Installed gearcase, clutch and pads. Ran wash/agitation and then switch over to drain and spin. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near North Ridgeville, OH 44039
David R
Job Details: 07/05/2023
"Cc unit leaking from back, caused damaged to floors, water under floors. Took pics of floor. Found leaking from water valve when getting water, it will need and keep a slow steady drip. Will need new water valve. ; ordrng 1 W10865826 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FFLE4003QT0
Near Berea, OH 44017
Angel
Job Details: 07/05/2023
Replaced heating element tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near North Olmsted, OH 44070
Angel
Job Details: 07/05/2023
"Cc that washer will not pass the fill light and never washes. Confirmed cc, will not pass the fill because drain hose is on floor explained to customer drain hose has to be at least 38 high for u it to function properly because if not water will just siphon out will its filling causing the issue opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near East Cleveland, OH 44112
Manny
Job Details: 07/05/2023
"Replace pump motor, opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Euclid, OH 44117
Manny
Job Details: 07/05/2023
"Replaced igniter and DsI board, ran bake test opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MTB2154DRA
Near Beachwood, OH 44122
Bill
Job Details: 07/05/2023
"Cc water leaking, confirmed cc found water working down through the vents from freezer to fridge, pulled back panel from freezer and steamed the drain line."
We serviced a
WHIRLPOOL WASHER
Model LAT9200BAW
Near Cleveland, OH 44119
Manny
Job Details: 07/05/2023
"Cc unit leaking from the bottom, verified and outer tub had some rust hole and water coming through, tub is discontinued,; ordrng 1 205484 (outer tub(discontinued)), from stock"
We serviced a
WHIRLPOOL DRYER
Model WED86HEBW0
Near Bay Village, OH 44140
Angel
Job Details: 07/05/2023
Cc that unit will not start. Verified and unit starts but stops. Checked to make sure it wasnt loosing power and found that the power is crossed from L1 to L2 has 120vac and from neutral to L1 has 240vac. Explained to customer that they will have to get an electrician to fix issue and if anything to give us a call back.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Euclid, OH 44132
Manny
Job Details: 07/05/2023
"Cc u it not heating, verified and not glow on igniter, replaced igniter with TS#12400035 opt test ok.; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Wickliffe, OH 44092
Manny
Job Details: 07/05/2023
"Cc unit not working, found, cap hanging on the bottom and damaged, replaced cap with TS#W11395618, ran test cycle, opt test ok; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG DRYER
Model LDE7500ACW
Near Westlake, OH 44145
Angel
Job Details: 07/05/2023
"Cc that dryer is not heating. Tested unit and its not tumbling found belt broke will need belt reolaced.; ordrng 1 WPY312959 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model krfc300ess07
Near Cleveland, OH 44113
Marie V
Job Details: 07/05/2023
"Replaced water valve, tested dispenser with cust, no leaks. Op test ok"
We serviced a
AMANA DRYER
Model Ned4655ew1
Near Rocky River, OH 44116
Marie V
Job Details: 07/05/2023
"Cc that unit is making a loud noise . Confirmed, found screw between seal and drum. Corrected issue. Op test ok"
We serviced a
MAYTAG DRYER
Model LDG7314AAE
Near University Heights, OH 44118
Bill
Job Details: 07/05/2023
Changed flame sensor. Opt test good
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Shaker Heights, OH 44120
Bill
Job Details: 07/05/2023
"Customer explained that the issue of leaving detergent behind was intermittent, could not confirm after running a couple of test cycles I was able to notice water input decreased. Further conversation with customer, found out unit didnt stop at one point. Ordered control board and water valve, office to follow up control board not in stock; ordrng 1 W11633362 (Control) and 1 W11614515 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Lorain, OH 44052
Angel
Job Details: 07/05/2023
Cc that temperatures started rising again. Verified temps and freezer was at 17* and ff section at 46*. Found freezer evap frosted over but I replaced all harness on evap and main board called BJ explained issue and he had me check wattage on heater to see if it was functioning and it was it had 456watts so harness is working also put unit into a 8hr defrost instead of an auto defrost also noticed the power supply board was smelling like burn plastic so I will reorder main board and order power supply board. ; ordrng 1 W10830278 (Power supply board) and 1 W10843055 (Main board)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Conneaut, OH 44030
Jason N
Job Details: 07/05/2023
"Cc unit not drying dishesCustomer stated on one occasion, the unit stopped washing the dishes, dishes were dirty and no water was being sprayed. Unit has since washed fine, but since that occasion, unit had stopped drying dishes. Ran diagnostics, found code 7-1 for no heat. Ran test cycle in entirety to reset heater lockout. Heater turned on the end of the cycle. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44134
Bill
Job Details: 07/05/2023
"Changed wiring harness, thermistor, fan motor, control. Advised customer to monitor.; used 1 W10902214 (Thermistor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTSS02
Near Avon Lake, OH 44012
Marie V
Job Details: 07/05/2023
"Replaced dispenser motor, tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Elyria, OH 44035
David R
Job Details: 07/05/2023
"Cc unit not cooling correctly, build up of ice in FZ section. Found liner damage at bottom of FF section. Liner damage and cannot be repaired. Called techline. Non repairable. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Amherst, OH 44001
Angel
Job Details: 07/05/2023
Cc that unit made some ice but not that much. Confirmed cc only had a little bit of ice in bin. Replaced ice maker and valve ran a test to make sure it would cycle opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near South Euclid, OH 44121
Manny
Job Details: 07/05/2023
"Cc unit not working properly, verified and unit working as designed. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Shaker Heights, OH 44122
Joe O
Job Details: 07/05/2023
Installed valve. Tested. Op test ok
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Cleveland, OH 44128
Joe O
Job Details: 07/05/2023
"Installed control, tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Shaker Heights, OH 44122
Joe O
Job Details: 07/05/2023
"Cc: condensation build up, freezing food, left side of ff section on upper shelvesFound temps in ff section at 43 degrees. Freezer at 5 degrees. Temps set to 0 and 37. Checked gaskets. Gaskets are sealing. Found condensation on freezer door gasket. Customer stated it has been going on since the purchased the unit. Spoke with bj, stated it could be a void in the door as the condensation is on the door panel. Needs doorOffice to reschedule; ordrng 1 W11561286 (Freezer door)"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3011LWC
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/05/2023
Installed control and faceplate. Tested. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Euclid, OH 44123
Joe O
Job Details: 07/05/2023
Installed thermistor. Advised customer to monitor. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS04
Near Willoughby, OH 44094
Joe O
Job Details: 07/05/2023
"Cc: clicking/fan noiseFound ice build up on ff evaporator. Checked thermistors. Found ff evap thermistor reading 29 degrees. Needs evap fan assembly and defrostedCustomer does not want to repair at this time; ordrng 1 W11610999 (Evaporator Fan assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Painesville, OH 44077
Joe O
Job Details: 07/05/2023
Installed dispenser and ui. Ran auto test. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Chesterland, OH 44026
Brian M
Job Details: 07/05/2023
Cc unit wont start Found unit in drain mode Reset control by pressing green button for 10 secRan test cycle OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MSD2573VEB00
Near Madison, OH 44057
Joe O
Job Details: 07/05/2023
"Cc: leaking water, ice maker not workingFound ice maker is not receiving any power. Tested power supply to ice maker harness(proper power going to harness). Needs ice maker and harnessCustomer does not want to repair at this time; ordrng 1 W10838084 (harns-wire) and 1 WPW10300022 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Joe O
Job Details: 07/05/2023
"Cc: spin light on, will not do anythingFound error codes f5e3(lid lock fault). Unit very unbalanced. Balanced unit. Ran auto test. Found lid is locking. Ran drain and spin. Unit draining and spinning. Lid is locking. Ran calibration. Advised customer to monitor. Op test ok"
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near Geneva, OH 44041
Brian M
Job Details: 07/05/2023
Customer has plastic vent hose Advised to replace and to clean venting Removed a ton of lint from inside unit Installed heater OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Mentor, OH 44060
Jason N
Job Details: 07/03/2023
"Cc unit freezer section not cold enoughUnit is making ice in both sections, but ice is fusing together in freezer section and ice cream is soft. Checked system pressures, found low side reading in 15 in/hg vacuum, too low for low side. Added r600a charge to low side to increase pressure to 2 in/hg vacuum. Used bubble solution on compressor and filter drier joints. Did not see any leaks. Possible undercharge from previous repair. Advised customer to monitor temperatures."
We serviced a
WHIRLPOOL WASHER
Model MVWC6ESWW0
Near Highland Heights, OH 44143
Joe O
Job Details: 07/03/2023
Installed switch. Tested. Op test ok
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS0
Near Windham, OH 44288
Brian M
Job Details: 07/03/2023
Cc unit light not shutting off Found led installed Customer misplaced new bulb Advised to find and replace