We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2430DS01
Near Mentor, OH 44060
Joe O
Job Details: 11/18/2021
Installed ui. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Berea, OH 44017
David R
Job Details: 11/18/2021
"Cc unit banging while spinning. Found some kind of shelving bar inside unit. Removed. Tested, good. Took pics. Unit is good now, op test ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Painesville, OH 44077
Joe O
Job Details: 11/18/2021
Installed blower. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8MHKXMQ04
Near Euclid, OH 44123
Corina B
Job Details: 11/18/2021
"CC that there a gnats coming I to the refrigerator during the summer. Checked the gaskets, good. The frame and liner are good. No build up of frost or ice. Fans are running. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Conneaut, OH 44030
Dan H
Job Details: 11/18/2021
"Customer complaint of loud noise, found vent rattling, found exhaust clip broken, unit needs new exhaust clip; ordrng 1 8572105 (Clip)"
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Lakewood, OH 44107
Marie V
Job Details: 11/18/2021
"Cc that she used to unpluand plugged back in and unit will work now is not even starting. Confirmed. Verify power coming in, 123V. Plugged unit back in and verify power going to UI, unit started working again after rebooted. Unit will need new control board. Cust will call back if she wants to continue ; ordrng 1 WD21X24901 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Berea, OH 44017
David R
Job Details: 11/18/2021
"Cc unit not drying. Turned on unit, went outside, short vent but could hardly feel heat coming out, found vent is being blocked. Unit is pushed up right against it. Will need to pull unit a couple inches away from wall. Tested temps coming out of back out unit. Low is about 110-115* high is getting up to 170-180*. Unit heat is good and cycling. Vent being blocked, air not circulating correctly."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Dan H
Job Details: 11/18/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Moreland Hills, OH 44022
Manny
Job Details: 11/18/2021
"Cc unit came without toe plate, and insulation is visible on the side, installed toe plat and fixed insulation so its not visible. Customer is concerned that unit door doesnt fill the same, I explained to her that since I installed the new kick plate there would be a little more resistant on the door due to the kick plate insulation, she wanted me to run a cycle to make sure is working, place unit in diagnostics cycle. Cycle completed without any issues. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 11/18/2021
"Replace harness,opt test ok"
We serviced a
ROPER WALL OVEN
Model n/a
Near Warrensville Heights, OH 44128
Manny
Job Details: 11/18/2021
"Cc temp keeps going higher and higher, verify temp went to 583F within 5 mins, due to no having a S/N sticker cant repair. Customer said shell try to find something with the serial number and call us to order temp probe."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Westlake, OH 44145
Angel
Job Details: 11/18/2021
Cc that unit was not making ice. Confirmed ice maker was getting stock when it was about to ask for water. Customer had a ice maker saved from a service call he had when he was under warranty and never used it so i installed that ice maker cycled it and started working and filling with water as should. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Avon Lake, OH 44012
Angel
Job Details: 11/18/2021
Cc that unit is still not closing properly. Confirmed started opening up again. Verified everything from hinges to loose screws tried leveling unit and nothing. So Im ordering new hinges and strike for door. Ordering parts.; ordrng 1 WPW10544004 (Strike) and 1 WP8534854 (Left hinge) and 1 WP8534853 (Right hinge)
We serviced a
WHIRLPOOL RANGE
Model WFE381LVB0
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/18/2021
Replace trim and screw opt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, OH 44039
David R
Job Details: 11/18/2021
"Replaced main control, suspension rods, belt. Ran a diagnostics cycle and calibration. Good. Ran a normal cycle to get water in towels, ran a drain and spin. All normal. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/18/2021
"Replace control and pump,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Madison, OH 44057
Brian M
Job Details: 11/18/2021
Before removing compressor Running Low side 20 inch vac high side 40 psi Off equalized pressure was at 0 low and 40 high Recovered refrigerant Replaced compressor and filter Filled unit with Freon Recovered refrigerant Ran 150psi of nitrogen through system Ran 28 inch vac for 20 min waited 10 no change Recharged with 4.8 oz r134aPressure while running is 9 psi on low side and 120 on high side Unit off and pressure equalized pressure on low side is 40 and high side is about 110 Normal frost pattern Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Timberlake, OH 44095
Corina B
Job Details: 11/18/2021
"CC that there was water in the drain pan and F8e1 error code. Confirmed ran diag F8e1 NO WATER DETECTED ENTERING WASHER OR PRESSURE SENSOR TRIP NOT DETECTED. Checked the pressure hose, clear. Started a cycle unit would not stop filling. Replaced the pressure switch from surplus t/s. Started a cycle unit kept filling. Will need a new control. ; ordrng 1 W10422889 (Control), used 1 WPW10448876 (Pressure switch), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5400TQ0
Near Cleveland, OH 44144
Manny
Job Details: 11/18/2021
"Cc unit not agitating, verify unit is not agitating on top half of Agitator, found dogs wear down, unit will need dogs. Add customer to cancellation list if parts arrive sooner that scheduled appointment.; ordrng 1 285748 (cam-agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Painesville, OH 44077
Joe O
Job Details: 11/18/2021
Cc: loud in spinFound bearing loud in spin. Needs bearing kitRescheduling to allow more time; ordrng 1 W10435302 (bearing)
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTSS3
Near Rocky River, OH 44116
Gabriel P
Job Details: 11/17/2021
"Found corrosion on board giving estimate customer will not fix she will think about it ; ordrng 1 WPW10084142 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Painesville, OH 44077
Joe O
Job Details: 11/17/2021
"Cc: not heatingFound heating element open. Needs element; ordrng 1 DC97-14486A (Element assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, OH 44102
Gabriel P
Job Details: 11/17/2021
"Customer complaint that when she use cycle in drain and spin it didnt spin but it fill with water instead found spin with extra rinse and spin off on display explain her how to turn on and also how to take off rinse,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Shaker Heights, OH 44122
David R
Job Details: 11/17/2021
"Cc unit getting F6E3 error. Communication error. Will need controls. Customer paid SVC and getting in touch with her home warranty. Do not order parts at this time ; ordrng 1 W11135391 (Control console) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near Cleveland, OH 44128
David R
Job Details: 11/17/2021
Called and talk to customer. Customer getting error codes. F6E3/ communication error codes. Saying unit still wont drain/ spin intermittently. Tried unplugging as well. Ordering controls. ; ordrng 1 W11162441 (Console) and 1 W11135392 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Waite Hill, OH 44094
Joe O
Job Details: 11/17/2021
"Cc: unit not draining at end of cycle, not drying properlyCustomer stated there was a 64 error code. Customer stated it does not drain any time unit is used. Found error code f6e4(inlet water, no water to unit). Found unit is filling. Found unit has high drain loop. Unit not filling when valve is off or after draining. Found unit is draining, and heater is functioning. Found no error codes after diagnostics cycle. Ran normal cycle, unit filled, canceled, unit draining. Repeated fill and drain multiple times. Found drain pump over heating. Needs drain pump. Replaced drain pump. Ran test cycle. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Elyria, OH 44035
Marie V
Job Details: 11/17/2021
"Cc that the unit Shows an error code. Ran diag found error code of F5E2 lid lock will not lock or unlock , F3E5 stuck button , F2E1 UI stuck button. Ran test, unit did not lock. Replaced lid lock that was sent, ran calibration and auto test, pass, started a normal cycle. Pass. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Shaker Heights, OH 44120
Manny
Job Details: 11/17/2021
"Cc unit not starting, took terminal block cover off to check for voltage. Have 12V from L1 to N and 44V from L1 to L2 and 39v from L2 to N, check breaker box and dryer breaker was trip reset breaker unit is operating properly."
We serviced a
GE WALL OVEN
Model JT5500EJ3ES
Near Mentor, OH 44060
Jason N
Job Details: 11/17/2021
"Cc unit coding f96 when trying to run bake Ran bake test on upper and lower ovens, f96 fault appears within a few seconds, this code denotes an upper blower fan speed error. Noticed upper cooling blower fan is not running, can hear it humming. Unit needs upper cooling fan. ; ordrng 1 WB26X31060 (Cooling fan)"
We serviced a
FRIGIDAIRE DRYER
Model FLCG7522AW1
Near Highland Heights, OH 44143
Jason N
Job Details: 11/17/2021
"Cc unit not heating Customer stated unit stopped heating and slight buzzing noise from coils. Ran dryer op test, booster coil providing power to ignitor, ignitor glows. Main gas coil buzzes but does not open valve, verified power to main coil, good at 121v. Unit needs gas coils. Based on previous repair notes, short coils come with the gas valve. Will need to reorder gas valve. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 5304524455 (Valve)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 11/17/2021
"Installed inlet water valve. Ran auto test and calibration. All functions passed. Started normal wash cycle, unit sensed and filled to proper level and advanced to wash. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Highland Heights, OH 44143
Corina B
Job Details: 11/17/2021
Replaced the upper fan. Heated oven to 300*. Fans turned on. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Mayfield Heights, OH 44124
Corina B
Job Details: 11/17/2021
Replaced the ui and control. Checked the heater 12.8 ohms. Checked the power properly grounded. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Sheffield Lake, OH 44054
Angel
Job Details: 11/17/2021
Cc that unit is not dispensing water or making ice. Tried to dispense water could hear the water valve running but no water was coming out also filter was new. Found that ff section was overly packed blocking the air tower so i Steamed out the water tank and unit started dispensing water also cycled the ice maker for them. Explained to customer that they cant pack the refrigerator that much and they have to leave the center open for proper air flow because if not the air stays in back of unit causing the water tank to freeze. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44108
Gabriel P
Job Details: 11/17/2021
"Found 120 voltage going to control but is not responding will need control gave estimate customer will think about it ; ordrng 1 W11417466 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Elyria, OH 44035
Marie V
Job Details: 11/17/2021
"Cc that when oven is in use the carbon monoxide alarm goes off. Preheated unit to 350* for over 40 min, check for leaks and also verify the flame, is burning blue,(properly). Called BJ ask me to call Techline to see what else they want me to do. Called tech line spoke with Scott, he said that right now the alarm has not go off yet , to have cust use oven few more times, asked what gas it is, is natural gas. it could have been because it was the first 2 times it was used. At this point is working as designed. Advice cust to monitor. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model KEDS100VAL2
Near University Heights, OH 44118
Corina B
Job Details: 11/17/2021
Replaced the bake element and the burner coil. Heated the oven and cooktop. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/17/2021
"Cc that when you dispense water it makes a noise. Confirmed noise comes from water valve, removed filter and tested with bypass, still had the same noise. Unit will need new water valve.; ordrng 1 WP67005154 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSRD22FKBT02
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/17/2021
Found ice jam on icemaker clear ice opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, OH 44135
Corina B
Job Details: 11/17/2021
"Replaced the control, ui, freezer fan and pantry board. Freezer fan turns on. Cycled ice maker. Opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Solon, OH 44139
Jason N
Job Details: 11/17/2021
"Cc unit leaking from freezer.Found ice buildup on bottom of freezer, evaporator drain is iced over. Cleared ice from freezer, steamed out drain tray and drain hole. Pulled drain tube from rear of unit, flushed sludge out. Ensured good drain through drain. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Avon Lake, OH 44012
Angel
Job Details: 11/17/2021
"Cc that unit is not cooling. Confirmed unit was running fans were running but temperatures were at 72* at freezer and 73* in ff section. Checked compressors amperage and started at 2.00 amps and dropped to .70 amps unit has a leak in the system will need compressor, evap, and drier filter. Ordering parts.; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 WPW10143759 (Uv drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Cleveland, OH 44104
Marie V
Job Details: 11/17/2021
"Cust said that she need doors to put back together, unit has doors, shelfs and feets removed. Put all back together, plugged in unit, started getting frost pattern on fresh food section. Advice cust to allow 24 hours to reach normal temps. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44103
Marie V
Job Details: 11/17/2021
"Replaced control and preheat unit to 350*, op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44119
Joe O
Job Details: 11/17/2021
Cc: not coolingFound compressor not starting. Compressor excessively loud. Found compressor seized. Needs compressor and drierCustomer showed pop; ordrng 1 W11370574 (Compressor) and 1 W10843121 (filter dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cleveland, OH 44111
Marie V
Job Details: 11/17/2021
"Defrosted evap, replacedcontrol and harness. Set temps back to recommended and advise cust to allow 24 hours for unit to get back to normal temps optest okNo core for return"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ02
Near Kent, OH 44240
Brian M
Job Details: 11/17/2021
Cc unit buzzing Found noise coming from water valve vibration Repositioned valve OP Test Ok
We serviced a
AMANA DISHWASHER
Model ADB2200AWQ
Near Bedford, OH 44146
David R
Job Details: 11/17/2021
Cc unit not opening. Had to break open. Door latch is not operating correctly. Ordering latch. ; ordrng 1 WPW10275768 (Latch assembly)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Valley View, OH 44125
David R
Job Details: 11/17/2021
"Coin operated. No key here to open up and test unit, will need to reschedule and let customer know we need key to operate.; schdld next appmnt for 11/24 WED !"
We serviced a
KENMORE REFRIGERATOR
Model 106.5112221
Near Solon, OH 44139
Manny
Job Details: 11/17/2021
"Cc unit not cooling as it should, too evap cover and only frost on top and bottom coil, per BJ low refrigerant, confirmed by hooking up gages and unit goes into a vacuum, Bj advised to charge with 140psi of nitrogen and use soap solution to detect leaks, no leaks found but pressure is going down bj said charge it to 140psi wait for it to equalize and if still going down and no leaks found, we both agree it has to be an internal leak. Send to management for review for refund. Per HB not charging service!; saved tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Moreland Hills, OH 44022
Manny
Job Details: 11/17/2021
"Cc unit is leaking and keeps giving errors, found error codes F8e4 for float switch fault and f9e2 for draining fault. Float switch was open the foam was stuck on side of switch housing, good power to drain pump but pump is not running. Replaced float switch and drain pump opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model CWG3600AAS
Near Valley View, OH 44125
David R
Job Details: 11/17/2021
"Found whole sensor harness is bad, charred and open. Discontinued, customer wants parts researched one more time. After researching, give customer call.; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/17/2021
Found ice buildup in the back of ice box there was a service pointer ordering part ; ordrng 1 W10739629 (Gasket) and 1 W11126056 (Adapter)
We serviced a
GE REFRIGERATOR
Model PSIC3RGXCFBV
Near Strongsville, OH 44136
David R
Job Details: 11/17/2021
"Cc unit not making ice. Opened up icemaker, getting power but motor just turning back and forth in place. Will need icemaker kit assembly. Customer paid SVC only, do not order parts. ; ordrng 1 WR30X10093 (Icemaker kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Strongsville, OH 44136
David R
Job Details: 11/17/2021
"Cam and belt are good, tight. Ran diagnostics, good. Also found drain hose hitting back of unit, corrected to a different position. Ran drain/spin. Good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Strongsville, OH 44149
David R
Job Details: 11/17/2021
"Cc unit making a weird noise, last dishwasher 20 years old, everything updated on newer. Ran a normal cycle for 10 mins, unit components sounds normal. Ran a diagnostics cycle all the way through, all components test find, all sounds are normal. Unit is working properly. Went over the use of rinse aid and extended dry, can s asleep refer to owners manual if needed. Op test ok."
We serviced a
MAYTAG WASHER
Model MAH5500BWQ
Near Lyndhurst, OH 44124
Manny
Job Details: 11/17/2021
"Cc unit making a loud noise when spinning, confirmed the noise and found outer tub leaking through the seal and bearing is shattered, drive belt rubbing against tub. Unit will need outer tub, pulley, belt seal kit support and spinner; ordrng 1 22004465 (Outer tub) and 1 22002315 (Spinner pulley) and 1 12001788 (Drive belt) and 1 12002022 (Seal kit) and 1 W10181639 (Support spinner) and 1 6-2717080 (Spinner assy)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/17/2021
"Replace part order ,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Aurora, OH 44202
Jason N
Job Details: 11/17/2021
"Cc unit stopped coolingCustomer stated unit was making a lot of noise before it stopped cooling. Found compressor not running, start relay buzzing when trying to start. Plugged into killawatt, compressor drawing 8.7a before relay overload opens. Compressor is locked, will need replaced. Parts and labor covered under 5yr.; ordrng 1 W10507884 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Solon, OH 44139
Jason N
Job Details: 11/17/2021
"Cc unit error code f8e1Verified fault code for low flow or pressure switch not tripped. Ran auto test. No water coming in on hot valve test. Checked power in to valve on demand, good at 121v. Rechecked water supply in, checks good. Solenoid for hot side of valve is not working, will need to reorder valve assembly. ; ordrng 1 WPW10289387 (Inlet valve)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near Cleveland, OH 44125
Corina B
Job Details: 11/17/2021
"Replaced the valve and filter. Cycled ice maker, filled. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Chagrin Falls, OH 44023
Jason N
Job Details: 11/17/2021
"Cc unit right side door swings open too farFound unit not level, unable to level due to left side cab roller adjustment bolt is stripped. Customer stated installers used a power driver to try to level, then told her they could not level unit. Unit needs left side cab roller. ; ordrng 1 WPW10304660 (Cab roller-left side)"
We serviced a
KENMORE WASHER
Model 110.25132411
Near Berea, OH 44017
David R
Job Details: 11/17/2021
"Cc unit not locking. Found latch broken, replaced from t/s. Ran diagnostics and calibration. Good. Op test ok. ; used 1 W11307244 (DOOR LOCK), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HS07
Near Elyria, OH 44035
Marie V
Job Details: 11/17/2021
"Replaced outer case, tested unit with a water bottle, op test no good. Relay on control is clicking and unit finish before is done. Unit will need main control.; ordrng 1 W11443147 (Control) and 1 W11244490 (Interlock)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland, OH 44111
Gabriel P
Job Details: 11/17/2021
"Seal is torn and ripped ordering ; ordrng 1 W11368721 (Gasket), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Novelty, OH 44072
Corina B
Job Details: 11/17/2021
"CC that there is a grinding noise. Ran diag F0e5 Off Balance Load. Ran a manual test for spin when stopping the rotor is slipping. Found the screw laying on the ground. Used loctite on the screw. Ran a calibration. Started a spin, no noise. Opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295KEP
Near Cleveland Heights, OH 44106
Manny
Job Details: 11/17/2021
"Cc unit is leaking from the bottom, found cracked inlet valve, u it will need a inlet valve. Customer paid for parts and service labor would be due on install.; ordrng 1 WP67005154 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Burton, OH 44021
Jason N
Job Details: 11/17/2021
"Cc unit not spinning clothesRan diagnostics, found code for f0e5 off balance load. Ran auto test, washplate spinning with basket during spin test. Found drive hub stripped. Unit needs drive hub. Replaced using truck stock part. Reran auto test and calibration. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brooklyn, OH 44144
Manny
Job Details: 11/17/2021
"Found leak at filter joint,recover refrigerant, replaced filter using T/S wpw10143759, place unit in a 29in vacuum and hold for 10 mins, charged unit with 4.5oz of R-134a, pressure equalize, unit is cooling, good frost pattern on evap. Temp when first arrived was 76 in RC and 73 in FC, temps now in RC 60 and FC 50. ; used 1 wpw10143759 (Uv filter), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Painesville, OH 44077
Dan H
Job Details: 11/17/2021
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 46 degrees set to 44 degrees, freezer section temperature at 0 degrees, air damper and evaporator fan are working, thermistors are reading correct temperatures, compressor and condenser fan are running, unit is operating as designed"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Highland Heights, OH 44143
Joe O
Job Details: 11/17/2021
"Cc: clothing set at end of cycleFound error codes 27(water accessibility) 26(out of balance) 8(pressure sensor loss). Ran test 10 for pressure sensor. Pressure sensor and valves are functioning as designed. Water valves not seeping. Ran drain and spin. Unit reached spin speed, not walking, no flashing lights. All functions working properly. Needs control; ordrng 1 WH22X32357 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chardon, OH 44024
Dan H
Job Details: 11/17/2021
"Customer complaint of loud ticking noise, found gear oil all over under unit , unit needs new gearcase, customer does not want repair; used 1 W11455453 (CABRIO GEARCASE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HN0
Near Chardon, OH 44024
Dan H
Job Details: 11/17/2021
"Customer complaint that control panel is not working, confirmed, cannot select menu options, unplugged unit and plugged back in, user interface is working now, op test good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Chardon, OH 44024
Dan H
Job Details: 11/17/2021
"Installed new sump assembly, op test good"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Mentor, OH 44060
Joe O
Job Details: 11/17/2021
Installed control entered diagnostics. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor, OH 44060
Joe O
Job Details: 11/17/2021
"Cc: not washingFound sump is receiving proper power, but not washing. Needs sump assemblyCustomer does not want to repair at this time; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Painesville, OH 44077
Joe O
Job Details: 11/17/2021
Installed control and water valve. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Andover, OH 44003
Dan H
Job Details: 11/17/2021
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL RANGE
Model MGR6775ADS
Near Conneaut, OH 44030
Dan H
Job Details: 11/17/2021
"Customer complaint of noises, upper oven burner lights , lower oven burner lights, all cooktop burners light, both ovens heated to temperature, unable to turn upper oven off, upper oven cancel button is not working, unit needs new control; ordrng 1 WPW10166969 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Conneaut, OH 44030
Dan H
Job Details: 11/17/2021
"Customer complaint that unit is not draining, confirmed, installed new drain pump, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Willoughby, OH 44094
Corina B
Job Details: 11/17/2021
Replaced the bin. Checked the church and cube ice. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Bay Village, OH 44140
Angel
Job Details: 11/17/2021
Replaced console and knob bezels. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, OH 44138
Angel
Job Details: 11/17/2021
"Cc that unit is not draining or finishing cycle. Ran diagnostics and found error code F0E3 overload, ran a diagnostics cycle and passed. Verified under unit to see if everything looked good and found that gearcase is leaking will need to replace gearcase. Replaced gearcase from truck stock ran calibration and auto test and passed. Explained to customer that 6 to 8 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.; used 1 W11455453 (CABRIO GEARCASE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kent, OH 44240
Brian M
Job Details: 11/17/2021
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 5 normal frost pattern OP Test Ok Advised to watch
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Olmsted Township, OH 44138
Angel
Job Details: 11/17/2021
Cc that handle on door was broken and moisture sensor was cracked. Confirmed both were broken replaced both parts. Opt test ok.
We serviced a
MAYTAG WASHER
Model mvw6230hw2
Near Mantua, OH 44255
Brian M
Job Details: 11/17/2021
Cc of leak Found new valve boot to be smashed Replaced using old valves boot Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Garrettsville, OH 44231
Brian M
Job Details: 11/17/2021
Installed control Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Perry, OH 44081
Joe O
Job Details: 11/17/2021
"Cc: noise, dentCustomer stated dent popped itself out. Could not see a dent. Found intermittent small popping noise durning cooling. Coming from freezer compartment. Found noise is from r134 running though cap tube into evaporator. Advised customer this is a normal sound, and will harm anything. Op test ok"
We serviced a
GE OTR MICROWAVE
Model JVM6175DF1WW
Near Madison, OH 44057
Joe O
Job Details: 11/17/2021
Cc: not workingFound loose connection on thermal fuse. Re seated connection tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Ashtabula, OH 44004
Brian M
Job Details: 11/17/2021
"Cc of unit not functioning properly still Found error f3e1 Ran diagnostics test no issue found Followed tech sheet new pressure sensor was already installed Advised on replacing acu and drain pump Customer does not want to repair at this time ; ordrng 1 WPW10605427 (pump-water) and 1 W11029844 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Avon, OH 44011
Angel
Job Details: 11/17/2021
Cc that none of the ovens were working. Tried to preheat oven and would not ignite found that the bake igniter on the top oven was opened would not light up. Replaced igniter and tested unit both oven working as should now preheated as should. Opt test ok.; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon, OH 44011
Angel
Job Details: 11/17/2021
Cc that unit was not washing there clothes. Ran diagnostics and tried to do a manual agitation and would not agitate. Looked under washer and shifter was out of place. I replaced shifter with new one and ran a calibration and auto test and passed. Unit is agitating and working as should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, OH 44055
Angel
Job Details: 11/17/2021
Cc that unit is not turning on. Tested unit and it would not do anything and unit was locked checked power at outlet and has 120vac also checked power at control board and tested good but the led is not on found control board burnt out at the latch connector will need new main control board and latch replaced. Had to break the latch to get opened for the model number. Ordering parts.; ordrng 1 W11498796 (Control board) and 1 W11307244 (Latch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/17/2021
"Damper making loud noise,ordering ; ordrng 1 W11087463 (Damper), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Madison, OH 44057
Brian M
Job Details: 11/17/2021
Customer stated they did not receive parts hold off on ordering Cc unit not powering on Found power cord burntAdvised on getting cord replaced first
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/17/2021
Installed washer door hingeOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXST00
Near Solon, OH 44139
Brian M
Job Details: 11/17/2021
"C of icemaker leaking Found seal in icemaker leaking Needs icemaker ; ordrng 1 WPW10190965 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 11/17/2021
"Pulley making a squeak sound giving estimate replace from t/s opt test ok ; used 1 WED5500XW0 (Pulley), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Madison, OH 44057
Dan H
Job Details: 11/17/2021
"Customer complaint of condensation on outside of cabinet, found unit stuffed next to a tall pantry cabinet advised customer that unit should have at least 1 of space for air flow, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Willoughby, OH 44094
Corina B
Job Details: 11/17/2021
"CC that the drawer is not on correct, there is a dent on the side, and there is part of the seal missing on the cooktop. Confirmed. Relined the drawer. Advised cust that this had a discount on model. Took picture of the cooktop seal. Office to reschedule ; ordrng 1 W11156895 (Cooktop)"