We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brook Park, OH 44142
Gabriel P
Job Details: 08/01/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brook Park, OH 44142
Gabriel P
Job Details: 08/01/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Westlake, OH 44145
Marie V
Job Details: 08/01/2022
C that the unit did not cleaned up dishes. Confirmed. Needs new motor. Replaced pump. Tested unit. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 08/01/2022
"Replace heater, opt test ok"
We serviced a
KENMORE RANGE
Model 790.9257381
Near Avon, OH 44011
Marie V
Job Details: 08/01/2022
"Cc that when turns the big element, something is making like a spark noise in the back. Tested burner. Took back pa el off and found switch is shorting. Ordering switch.; ordrng 1 316436001 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, OH 44012
Marie V
Job Details: 08/01/2022
"replaced heater. Testing unit found that has a leak, not from heater, Unit is missing nut and the top rack mount is broken. Unit been leaking since day one. Unit will need mount and nut. Cust is calling extended warranty. Extended warranty will fix unit.; O-emld tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/01/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Elyria, OH 44035
Gabriel P
Job Details: 08/01/2022
"Found heater open giving estimate ; used 1 279838 (ELEMENT), 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Euclid, OH 44123
Corina B
Job Details: 08/01/2022
CC that the unit had frost on the freezer door and the doors are hard to open. Confirmed. Advised cust to open an close the freezer door in the middle. Service pointer to drill a hole in5e drain tube. Opt test ok.
We serviced a
KENMORE DRYER
Model 110.87721701
Near Madison, OH 44057
Joe O
Job Details: 08/01/2022
Installed element. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB01
Near Gates Mills, OH 44040
Jason N
Job Details: 08/01/2022
"Cc unit not cooling, leaking waterFound no airflow in unit, evaporator cover covered in ice. Steamed evaporator clear. Checked thermistor resistance, reading 1.1k ohms, out of range. Replaced thermistor using truck stock part. Ran manual defrost cycle, heater turned on. Advise customer to allow several hours for unit to return to desired temperatures. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054KFC
Near Wickliffe, OH 44092
Jason N
Job Details: 08/01/2022
"Cc unit display goes blank and oven takes too long to heatCust stated that sometimes the oven display will go blank like the power went out and will come back on, has not done this in awhile now but, the oven is not heating properly. Ran bake test to 350 degrees, ignitor drawing 2.7A. Ignitor is weak and need replaced. Customer had purchased ignitor. Advised I can install but no warranty on part. Ok. Installed customer supplied ignitor. Reran bake test, good ignition and preheat. Let cycle for 20 minutes. Could not duplicate any issue with unit display. Op test good at this time."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Euclid, OH 44132
Jason N
Job Details: 08/01/2022
Cc unit not advancing cycles Customer showed pop Customer stated unit not advancing properly to wash cycle. Customer started load to demonstrate. Customer was concerned at the start of the cycle the unit wasnt agitating properly. Found unit sensing load. Advised customer that this is normal and will advance to wash cycle when water level is satisfied. Unit advanced to wash cycle and agitating properly. Unit is working as designed.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ
Near Willowick, OH 44095
Jason N
Job Details: 08/01/2022
Cc unit frost buildup on freezer drawerConfirmed some frost buildup on right side of freezer. Found freezer door gasket compressed on top corner. Heated gasket and stretched to mate to cabinet. Cleared frost from freezer drawer. Op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Willowick, OH 44095
Jason N
Job Details: 08/01/2022
"Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test, checked for leaks. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Eastlake, OH 44095
Jason N
Job Details: 08/01/2022
"Cc unit lid scraping when lifting and loweringInspected hinges, ensured mounting tight and correct alignment. No issues found with lid, advised customer due to the mechanical operation of lid, they may feel resistance when lifting and lowering lid. This is normal and prevents lid from opening and closing with excessive force. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Eastlake, OH 44095
Jason N
Job Details: 08/01/2022
"Cc unit leveling feet installed crookedReplaced all 4 leveling feet, ensured installed straight into base plate. Leveled unit. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PE7A
Near Willoughby, OH 44094
Jason N
Job Details: 08/01/2022
Cc unit icemaker not working.Customer stated he tried changing the water filter to no avail. Tried to manually cycle icemaker by turning drive gear. Ice maker would not advance. Unit needs ice maker. ; ordrng 1 241798233 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Bedford, OH 44146
Angel
Job Details: 08/01/2022
Replaced harness and control tested the heater again to make sure it kicks on and it did. Opt test ok.
We serviced a
KENMORE RANGE
Model 790.785114
Near Maple Heights, OH 44137
Angel
Job Details: 08/01/2022
Cc that oven was not heating. Tested unit and found that the igniter was weak. Replaced igniter tested the oven by preheating it to 350*. Opt test ok.; used 1 12400035 (IGNITER) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Shaker Heights, OH 44122
Angel
Job Details: 08/01/2022
Cc that unit would not finish cycle or stayed locked and shut off than would unlock later on after resetting unit. Tried running diagnostics and unit would not turn on checked control board and didnt see the led on checked for power at control and had 0vac checked outlet and it was saying it was good checked continuity on cord and it was good checked breaker box and it was good as well found that the outlets slots one of them was loose causing it not to make proper connection and not sending voltage to unit switched unit to another outlet and unit started working as should. Ran a calibration and auto test and passed. Explained to customer that if they want to use the original outlet they were using it will have to be replaced. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44105
Angel
Job Details: 08/01/2022
Cc that the latch broke off. Confirmed latch broke on one of the tabs. Replaced with new latch tested unit. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS2
Near Lakewood, OH 44107
Angel
Job Details: 08/01/2022
Replaced ui because it had a F2E1 error code. And tested unit because customer was stating that the temperature was about 15 to 20 degrees lower than the set temperature. Let the oven heat ip to 350* and waited about 15mins and checked temperatures and they were between 350* and 337* unit was igniting each time so I explained the customer how to calibrate oven and I left it for her at plus 10* and explained as well that she can go lower or higher and that she can set it at her preference. Opt test ok.
We serviced a
KENMORE DISHWASHER
Model 665.13093N413
Near Lakewood, OH 44107
Angel
Job Details: 08/01/2022
"Cc that the dispenser was not functioning. Verified and dispenser is fine its just that the wash pump is not running made sure everything was plugged in and made sure control was sending the voltage which it was unit will need wash pump assembly replaced. Gave customer estimate and she said she will go shopping for a new one. Charged service call.; ordrng 1 W11087376 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS1
Near Lorain, OH 44053
Marie V
Job Details: 08/01/2022
"Cc that the Unit is not working. When arrived unit is showing clean cycle done. Started unit. Compressor started running and good frost on pan for ice. Pump not pumping water. Unit will need new recirculating pump. Office will contact once they have eta on the part; ordrng 1 W11542867 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lakewood, OH 44107
Angel
Job Details: 08/01/2022
Cc that on the top right hand corner of the freezer the seal was not sealing completely. Confirmed the seal was not sealing properly steamed out seal and added vaseline around seal as well tested the door and it was sealing as should. Opt test ok.
We serviced a
MAYTAG DRYER
Model WED8000DW3
Near Amherst, OH 44001
Gabriel P
Job Details: 07/29/2022
Found vibration sound coming from blower housing correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYH02
Near Painesville, OH 44077
Joe O
Job Details: 07/29/2022
"Cc: not cooling properly, frost build upFound evap completely frosted over. Entered manual diagnostics. Found unit pulling 518 watts. Ohmed out thermistor from control. Thermistor reading out of range. Needs thermistor and controlControl replaced under 1 year ago. Under our 1 year part warranty; ordrng 1 WPW10383615 (thermistor) and 1 W11035836 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Perry, OH 44081
Joe O
Job Details: 07/29/2022
"Cc: doors not even, not sealing properlyFound upper ff door not closing completely. Adjusted doors and feet. Op test ok"
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Bay Village, OH 44140
Angel
Job Details: 07/29/2022
Cc that unit is squeaking. Ran unit and started squealing needs pulley replaced used repair kit from truck stock tested unit. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Cleveland, OH 44144
Angel
Job Details: 07/29/2022
Cc that the start button was pushed in all the way. Verified and found that the switch was out of place removed back panel cover and made sure switch was good and it was reinstalled. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Olmsted Township, OH 44138
Marie V
Job Details: 07/29/2022
"Cc that the unit is not starting. Confirmed. Found door switch, off place. Will need new. Replaced from T/S. Op test ok; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KIDS-19
Near Parma, OH 44134
Manny
Job Details: 07/29/2022
"Cc unit no washing properly, verified and unit is only working on heavy cycle all others cycle wont work, unit will need control panel(not finding it with wpl part number) and wash motor but motor showing discontinued, on marcone.; ordrng 1 4171686 (pump/motor assy(discontinued))"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 07/29/2022
"CC that the unit is leaking. Confirmed. Removed the door started a cycle. Found the vent leaking water. Will need a new vent and deflector. ; ordrng 1 WPW10428211 (Vent) and 1 W11112070 (Deflector), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS0
Near Willoughby, OH 44094
Corina B
Job Details: 07/29/2022
"CC that the unit is not heating. Confirmed. Checked the power at the control 0 volts. Will need a new control and dsi board. ; ordrng 1 W11159621 (Control) and 1 W11162730 (Dsi), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Elyria, OH 44035
David R
Job Details: 07/29/2022
Replaced door. Good. Op Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Olmsted Township, OH 44138
Marie V
Job Details: 07/29/2022
"Took POP. Cc that the unit is leaking , confirmed. Found seal not sealing properly at top left corner. Replaced seal. Tested unit, Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Madison, OH 44057
Dan H
Job Details: 07/29/2022
"Customer complaint that bail arm broke off, lights are not working and no water through filter, Installed new filter from customer stock, water is working, unplugged and plugged led modules back in, lights are working, bail arm is broken off, unit needs new ice maker, customer does not want repair ; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/29/2022
Installed evap cover and installed control Advised to let cool for 48 hours OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near University Heights, OH 44118
Manny
Job Details: 07/29/2022
"Cc unit locked and keeps draining, found code f3e1 for pressure switch fault, u it will need pressure switch replaced. Customer have a drain pump she said wpl sent it to her will use pump when i return to replace switch since pump has been constantly running.; ordrng 1 WPW10448876 (switch-wl)"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Parma, OH 44134
Gabriel P
Job Details: 07/29/2022
"Unit was out of balance,correct issue opt test ok"
We serviced a
GE REFRIGERATOR
Model GSH22JSXASS
Near Cleveland, OH 44102
Angel
Job Details: 07/29/2022
"Cc that unit is not cooling to good in freezer. Took temperatures and freezer was at 30* and ff section was at 47*. Took off evaporator cover and found bottom row of evaporator with frost only so I used my watt meter to verify compressor and it was running at .60amps has to have a leak in the system could not tap system because unit is keeping cool some of his food unit will need compressor, evaporator and drier filter. Called landlord to give him estimate and said will just order a new unit for tenant. ; ordrng 1 WR87X28949 (Evaporator) and 1 WR87X20798 (Compressor) and 1 WPW10143759 (Drier filter uv)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Eastlake, OH 44095
Corina B
Job Details: 07/29/2022
"Model/serial do not match, but under warranty. CC that there is a vibration noise, the doors are hard to open and a bin is broken. Advised cust to send over closing papers for the bin. Confirmed on the doors not opening. Will need a new drain tube, fitting, dampeners and a bin (when they send the closing paperwork over); ordrng 1 W11239961 (Bin) and 6 WP2158826 (Dampener)s and 1 WP2304888 (Drain tube fitting) and 1 W11512417 (Drain tube)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland, OH 44143
Corina B
Job Details: 07/29/2022
"CC that the unit is not spinning. Confirmed. Found the hub is worn. Replaced the hub from t/s. Started a drain and spin, spinning. Advised cust to d a clean washer. Opt test ok ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/29/2022
"Cc: not dispensing ice or waterFound indent in door not allowing door switch to be completely pressed. Needs left ff doorCustomer does not want to repair at this time; ordrng 1 W11435353 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG RANGE
Model MGR7700LZ1
Near South Euclid, OH 44118
Manny
Job Details: 07/29/2022
"Cc that unit doesnt work on low or medium, always on high, checked burners and they are working on low, med, and high advise customer thats the normal operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Cleveland, OH 44102
Angel
Job Details: 07/29/2022
Cc that unit has not cooled since last time and has frost all over. Verified and found ice build up around cover and could not hear the fan running. Removed evaporator cover and found fan disconnected steamed out ice that built up since last call and reconnected the fan. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Olmsted Falls, OH 44138
Marie V
Job Details: 07/29/2022
Cc that the right front burner stays on doesnt matter what setting is on. Confirmed. Found infinite switch shorted. Replaced and tested again. Unit will need new burner as well. It work good but on the high setting does not stops. Ordering burner and switch. Advice cust not to use burner. ; ordrng 1 W11047722 (Burner) and 1 W11162115 (Switch)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Middleburg Heights, OH 44130
Marie V
Job Details: 07/29/2022
"Cc that the unit makes a noise when dispensing water. Confirmed. Unit has brand new filter, tested with bypass. Unit will need filter head and cover that holds filter head in place. ; ordrng 1 WP67001668 (Plate) and 1 W11346623 (Housing)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Aurora, OH 44202
Brian M
Job Details: 07/29/2022
"Cc unit not turning on Found miscommunication errors f6e2 f6e3 Needs control and ui ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Strongsville, OH 44136
David R
Job Details: 07/29/2022
"Cc unit damaged from delivery, top back is caved in and will leak instantly when washing. Customer wants a new one, damaged when delivered. Let customer know I will put in order for new tub, have him call whirlpool and lowes in the meantime to see about trying to get a new one or exchange. ** tub replacement 3 count** double labor ; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Madison, OH 44057
Dan H
Job Details: 07/29/2022
"Customer complaint that unit is not draining, installed new drain pump , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Streetsboro, OH 44241
Brian M
Job Details: 07/29/2022
Cc Same issue Found bin full of ice again. Unit rotated dumped ice from mold and refilled called whirlpool, Whirlpool said there is nothing we can do. Customer to call whirlpool customer support
We serviced a
MAYTAG RANGE
Model MER4600LS0
Near Cleveland Heights, OH 44121
Manny
Job Details: 07/29/2022
"Cc unit keeps displaying error codes, verified and unit have F1e0 on display, for control issues and f6e4 which is not in tech sheet, will replace control since unit is not operational and if the f6e4 comes back will call tl from home. Ordering control ; ordrng 1 W11564652 (Control)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS4
Near Novelty, OH 44072
Joe O
Job Details: 07/29/2022
"Cc: intermittently shutting downChecked voltage at power cord. Found unit is not receiving any power. Played with power cord at outlet, hear outlet shorting but unit powered up. Need electricianCollected funds on job 396250"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Westlake, OH 44145
Marie V
Job Details: 07/29/2022
"Cc that the unit does not works. Confirmed. Verify voltage going to UI 5VDC. Found corrosion on UI panel. Unit will need new panel. Cust will not fix. ; ordrng 1 W10860738 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Parma, OH 44134
Gabriel P
Job Details: 07/29/2022
"Replace switch,opt test ok"
We serviced a
FRIGIDAIRE RANGE
Model LGGF3046TFD
Near Lakewood, OH 44107
Angel
Job Details: 07/29/2022
Cc that unit stopped heating. Ran bake and used my amp reader to check amperage on ignitor and had no amperage reading. Made sure ignitor was receiving voltage and it was but not glowing checked continuity at ignitor and was open will need ignitor. Replaced ignitor tested unit. Opt test ok.; used 1 12400035 (IGNITOR) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model jf42nxfxde02
Near Chagrin Falls, OH 44022
Corina B
Job Details: 07/29/2022
"CC that the unit filter light stays on, the ice maker makes to much ice and there is water in the bottom of the ff drawers. Confirmed. Ff 37* Fz 0* Replaced the filter, reset the filter, would not reset. Turned power off then it reset. Found the arm flap laying on the ground, reattached the arm. Cycled the ice maker, filled no leaking. There is a towel in the ff section damp. No water inside the refrigerator. Could be coming from the evaporator in the ceiling. Advised cust to monitor the water leaking. Found a drip coming from the evaporator. ; ordrng 1 W10555480 (Heater cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS4
Near Cleveland, OH 44109
David R
Job Details: 07/29/2022
"Cc unit not heating up food. Convection element is good. No error codes. Mag looks over heated. Would replace mag, cap, diode all together. Gave estimate to customer, customer paid SVC only. Do not order parts. ; ordrng 1 W10561770 (Cap) and 1 W11256462 (Diode) and 1 W11230995 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Broadview Heights, OH 44147
David R
Job Details: 07/29/2022
"Replaced control. Tested, good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Solon, OH 44139
Corina B
Job Details: 07/29/2022
"CC that the unit is leaking water, no water dispensing and the Fz light is out. Confirmed. Found frost on the light switch, working now. Found a non oem filter being used. Used bypass plug, no water coming out. Correct shut off. Advised cust to get an oem filter. Will need a new filter head and the valve. ; ordrng 1 W11346622 (Filter head) and 1 W11043013 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland Heights, OH 44121
Manny
Job Details: 07/29/2022
"Cc unit not cooling, verified and Ff is at 68 degrees and FZ is at 29, notice evap had some frost buildup and fan is not running, fan is cleared of ice but not running, ordering evap fan and harness.; ordrng 1 WPW10464673 (motor-evap) and 1 W11609466 (Evap harness)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near North Olmsted, OH 44070
Marie V
Job Details: 07/29/2022
"Cc that the unit does not gets to temp. Took bottom off and stared unit, ignitor working good, nice flame. Put a skillet to test temp. Took temps 20 min after putting skillet on temp reading is 372*. Cust explain she calibrated unit. Corrected to plus 20*. Unit is working properly at this point."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44135
Gabriel P
Job Details: 07/29/2022
"Found drain hose on floor also found error code F8E1 long fill no fill and F0E5 off balance load delete error ran calibration and auto test pass explain customer how to proper use this unit,opt test ok"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Rocky River, OH 44116
Angel
Job Details: 07/29/2022
"Cc that unit when you use the microwave you have to push on door for unit to start found it was on the left side the issue checked on the service pointer that unit has got the issue and will be ordering glass door, hinges and interlocks. Office to reschedule door out if stock.; ordrng 1 WPW10128850 (Arm) and 2 W11598178 (Hinge)s and 1 W11600216 (Door) and 2 W11578578 (Interlocks)s"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Kent, OH 44240
Brian M
Job Details: 07/29/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC0LS
Near Broadview Heights, OH 44147
David R
Job Details: 07/29/2022
Replaced right led. Tested. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MGD5700TQ0
Near Pepper Pike, OH 44124
Corina B
Job Details: 07/29/2022
"CC that the unit does not get hot. Confirmed. The igniter turns on one time and stops heating. Replaced the gas coils from t/s. Opt test n/g. Called BJ checked the thermostat, motor and fuses. Found the timer welded shut. Will need a new timer. Cust does not want to repair. ; ordrng 1 WP8566184 (Timer), used 1 279834 (Coils), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDG2500BWW
Near Ravenna, OH 44266
Brian M
Job Details: 07/29/2022
Cc not heating Found unit heating properly But needs vent cleaned
We serviced a
WHIRLPOOL RANGE
Model RF368LXPS0
Near North Benton, OH 44449
Brian M
Job Details: 07/29/2022
"Cc oven not working Found oven relay stuck on and over heating the unit Needs control, and temp sensor ; ordrng 1 WP6610456 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near South Euclid, OH 44121
Manny
Job Details: 07/29/2022
"Cc unit not filling up or takes too long to fill, ran diagnostics not codes found, ran test cycle and both valves are good and unit is filling up properly, customer has a load of about 6 lrg towels and unit set to normal cycle, ran deep water wash with the load of towels, unit filling properly, unit is working as designed, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lakewood, OH 44107
Angel
Job Details: 07/29/2022
"Cc that unit will start and shut off also customer stated that he changed out the heating element, thermostat, and drive motor made sure that everything was hooked up as should and it was made sure that door switch was good by bypassing it and it still was doing the same thing it starts and keeps running if you hold the button but if you let go it will stop unit will need start switch replaced. Gave customer estimate and he stated he will get it and install it on his own. Charged service call. ; ordrng 1 WPW10117655 (Start switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44135
Gabriel P
Job Details: 07/29/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS00
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/29/2022
Installed high limit thermostat. Ran test bake. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Pepper Pike, OH 44124
Corina B
Job Details: 07/29/2022
"Model/serial do not match, but under warranty. CC that there is a vibration noise, the doors are hard to open and a bin is broken. Advised cust to send over closing papers for the bin. Confirmed on the doors not opening. Will need a new drain tube, fitting, dampeners and a bin (when they send the closing paperwork over); ordrng 1 W11512417 (Extension) and 1 W11239961 (Bin) and 1 WP2304888 (Fitting) and 6 WP2158826 (Dampener)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near East Cleveland, OH 44112
Manny
Job Details: 07/29/2022
"Cc unit not washing properly, found unit with bad shifter, replaced shifter, opt test ok"
We serviced a
MAYTAG DRYER
Model MGD5630HW3
Near Westlake, OH 44145
Marie V
Job Details: 07/29/2022
"Cc that the unit turns on but display does not shows time just lines. Confirmed. Found harness was pinched, ui not getting proper signal. Replaced ui. Tested unit, heats up. Op test ok brought core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Lakewood, OH 44107
Angel
Job Details: 07/29/2022
Replaced ui panel and verified temperatures to make sure everything is good and freezer temp was at 4* and ff section was at 43* but it was working on the freezer at the moment of checking the temperature. Unit as of now working as should and making ice as well. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44136
David R
Job Details: 07/29/2022
"Replaced heater. Tested in diagnostics. Good, Op Test Ok."
We serviced a
KENMORE RANGE
Model 362.75371691
Near Euclid, OH 44119
Corina B
Job Details: 07/29/2022
CC that the oven does not work. Confirmed. Checked the igniter 0 amps. 120 volts from the control. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG REFRIGERATOR
Model M1TXEGMYW01
Near Ravenna, OH 44266
Brian M
Job Details: 07/29/2022
Cc no cool Found no frost pattern on evap and compressor running Needs sealed system repair ; ordrng 1 W10507884 (compressor) and 1 WPW10314205 (evaporator) and 1 WPW10143759 (DRIER)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mantua, OH 44255
Brian M
Job Details: 07/29/2022
Customer showed pop took pic Cc drawer falls Needs deli drawer rail ; ordrng 1 W11397195 (Arm)
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Lakewood, OH 44107
Angel
Job Details: 07/29/2022
"Cc that unit started making loud noise again. Verified but no noise customer showed me a video and it was the pulley last time it was explained as a scraping noise and its a squealing noise found pulley a little worn replaced everything with dryer repair kit tested unit. Opt test ok,; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Painesville, OH 44077
Dan H
Job Details: 07/29/2022
"Customer complaint that unit is not starting , confirmed, Ran diagnostics found f7e1(tachometer missing), f7e7(motor unable to reach target rpm), and f7e6(motor circuit open) error codes, found gear oil and water all over under unit, unable to remove wash plate, unit needs new gearcase, motor, capacitor , and wash plate ; ordrng 1 W10752283 (Washplate) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11395618 (Cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXF01
Near Mentor, OH 44060
Dan H
Job Details: 07/29/2022
"Installed new air damper and door closers, op test good"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Huntsburg, OH 44046
Dan H
Job Details: 07/29/2022
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Orwell, OH 44076
Dan H
Job Details: 07/29/2022
"Installed new doors, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Conneaut, OH 44030
Dan H
Job Details: 07/29/2022
"Customer complaint that oven is not working, found terminal block and wires burned, installed new terminal block and harness, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ashtabula, OH 44004
Dan H
Job Details: 07/29/2022
"Customer complaint that unit is not cooling, unit is unplugged, plugged in, compressor and condenser fan are running, evaporator fan is running, compressor watt draw is at 49 degrees, system has a leak, unit needs new fresh food section evaporator and compressor, ran entitlement parts and labor are covered, part is out of stock so not scheduling return appointment , 3 COUNT JOB UPON RETURN; ordrng 1 W11291123 (Ff evaporator) and 1 W11592010 (Compressor)"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Ashtabula, OH 44004
Dan H
Job Details: 07/29/2022
"Customer complaint that oven is not heating and cooktop is not lighting, confirmed, found gas turned off , found spark module disconnected, connected spark module, turned gas on, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Chagrin Falls Township, OH 44022
Joe O
Job Details: 07/29/2022
Cc: not washingFound sump receiving proper power. Needs sump assembly; ordrng 1 W11087376 (pump&motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Madison, OH 44057
Dan H
Job Details: 07/29/2022
"Installed new door handle, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Cleveland, OH 44108
Manny
Job Details: 07/29/2022
"Cc that she thinks that the unit is leaking because her floor feels spongy, Sean diagnostics, no codes, ran test cycle no leaks, ran normal cycle for 20 mins no leaks, unit is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Strongsville, OH 44149
David R
Job Details: 07/29/2022
"Cc unit not making ice. Went to diagnostics, found E5 thermistor issue. Checked ice maker, ice inside mold, just not cycling to eject. Ran test 58, heater came on and ejected ice. Cut breaker for 1 min to rest power and reset unit. Checked error codes again. E0 no codes. Icemaker cycling and called for water, customer to monitor. If not working in future, suggest replacing icemaker W11483245. As of today, good. Op Test Ok"
We serviced a
ELECTROLUX FREEZER UPRIGHT
Model EI32AF65JS2
Near Solon, OH 44139
Joe O
Job Details: 07/29/2022
Installed customer supplied water valve. Steamed fill tube. Cycled ice maker. Op test ok Customers unit was attached in front and rear of unit. He Stated to pull unit out anyways.
We serviced a
JENN-AIR COMPACTOR
Model TC607X4
Near Gates Mills, OH 44040
Brian M
Job Details: 07/29/2022
Installed pedalOP TEST OK
We serviced a
MAYTAG WALL OVEN
Model MEW9630FZ03
Near Gates Mills, OH 44040
Joe O
Job Details: 07/29/2022
Replaced oven seals. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Westlake, OH 44145
Angel
Job Details: 07/29/2022
Cc that unit kept doing a rinse more than once. Verified and noticed customer had the deep water wash and extra rinse on and he was not aware of having it on that setting ran diagnostics and unit had no error codes checked all functions individually and all are working perfectly ran a calibration and auto test and passed. Explained to customer about the settings and he just wasnt aware about that setting unit is working as designed. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Wickliffe, OH 44092
Corina B
Job Details: 07/29/2022
"CC that there is pin holes in the clothes. Confirmed. Took pictures of the holes. Checked the drum no sharp edges. No slack on the drum. Pulled drum out, rollers are not worn. Called BJ and t/l Butch, working as designed. Opt test ok"