We serviced a
GE DRYER
Model GUD27GSSJ1WW
Near Mentor, OH 44060
Jason N
Job Details:
08/03/2023
"Cc unit dryer making a scrapping/grinding noiseConfirmed noise from dryer, sounds to be front bearing noise, possible something stuck in drum felt. Pulled front panel, found paper clip. No additional defrost found. Reassembled dryer. Ran operational test, no abnormal noise heard. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Geneva, OH 44041
Joe O
Job Details:
08/03/2023
Installed control. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Kirtland, OH 44094
Corina B
Job Details:
08/03/2023
"CC that the unit will not start. Checked the door switch, good. Push the start, started up. Put wet clothes in the dryer, unit started. Cycling properly. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204KPA00
Near Madison, OH 44057
Dan H
Job Details:
08/03/2023
"Customer complaint that unit is not making ice, confirmed found no power from control, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11580234 (Cntr)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Perry, OH 44081
Dan H
Job Details:
08/03/2023
"Customer complaint that latch is broken, found strike broken off, user interface is unresponsive, no power to user interface, unit needs new control and strike ; ordrng 1 W11457841 (Strike) and 1 W11419171 (Cntrl)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Berea, OH 44017
Angel
Job Details:
08/03/2023
Installed front drum bearing and blower wheel was already installed tested unit opt test good.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Chardon, OH 44024
Brian M
Job Details:
08/03/2023
Cc unit dead Found unit off lights and fans off Ran diagnostics no response Pulled power and waited plugged back in and unit Is running at this timeAdvised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garrettsville, OH 44231
Brian M
Job Details:
08/03/2023
"Cc unit not spinning, or stops mid cycle Found speed sensor not sensing basket Replaced actuator OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Painesville, OH 44077
Joe O
Job Details:
08/03/2023
Installed door. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44110
Jason N
Job Details:
08/03/2023
"Cc unit not starting a cycleRan normal cycle test, found unit lid continually clicking but not locking. Unit will need lid lock replaced. Replaced lid lock using misc truck stock part. Reran normal cycle test, unit locked, sensed and advanced to wash. Op test good.; ordrng 1 W11513248 (Lid lock)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Sheffield Lake, OH 44054
Marie V
Job Details:
08/03/2023
"Cc that unit is not washing dishes. Confirmed , found motor is not working . Will need new pump. Cust will call back if she wants to continue; ordrng 1 W10805015 (Pump motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Grafton, OH 44044
David R
Job Details:
08/03/2023
"Replaced heater, sensors, harness and control. Tested out all fuses. Tested out sensors in diagnostics, good. Advised customer of not over loading. Making sure clothes on on appropriate cycles. If needed, can use time dry. Unit test good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HBS04
Near Kirtland, OH 44094
Corina B
Job Details:
08/03/2023
"CC that there is a noise when the ff section is cooling. Confirmed. Ran the fans, no noise. Ran step 4 noise started when the cooling started in the ff section. Unplugged the ff fan and noise was still there. Advised Cust the noise is the cooling going through the ff section. Working as designed. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chesterland, OH 44026
Corina B
Job Details:
08/03/2023
"CC that there is a noise in a spin cycle. Checked underneath, no oil. Ran a manual spin, then stopped no noise. Ran a calibration. Ran a rinse and spin with towels. Found the seal on the Gearcase squealing. Will need a new Gearcase, cam and belt ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model WGD7000DW3
Near Mentor, OH 44060
Joe O
Job Details:
08/03/2023
Installed harness. Ohmed out. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Cleveland, OH 44120
Bill
Job Details:
08/03/2023
"Cc unit to working, confirmed cc. Tried starting dryer no response, checked out found melted plug and outlet. Informed customer that they would need an electrician to rewire outlet and inspect existing wires to breaker box."
We serviced a
GE WASHER
Model GTW330ASK0WW
Near Berea, OH 44017
Angel
Job Details:
08/03/2023
"Cc that unit is not doing the final spin. Verified and found gear case leaking oil will need gear case, pulley, clutch, speed sensor, shifter and agitator these agitators tend to get stuck. Gave customer estimate and will not proceed with repair.; ordrng 1 WH03X33729 (Gearcase) and 1 WH03X32218 (Pulley) and 1 WH03X30517 (Shifter) and 1 WH03X32158 (Speed sensor) and 1 WH43X30957 (Agitator) and 1 WH05X24185 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Columbia Station, OH 44028
David R
Job Details:
08/03/2023
"Cc unit leaking. Pulled unit out. Ran unit 30-40 mins, filling and draining. No leaks or holes anywhere. Cleaned drain, was draining slow. Unit is not leaking and all components working. Good. Op Test Ok."
We serviced a
JENN-AIR RANGE
Model JGRP430WP01
Near Berea, OH 44017
David R
Job Details:
08/03/2023
"Cc convection fans not turning on, even when resetting power. Seems like main controlRelay is stuck and causing constant power to go to convection fan. Ordering main control ; ordrng 1 W10888661 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS8
Near Cleveland Heights, OH 44106
Bill
Job Details:
08/03/2023
"Changed light bulb, changed fan motor. Confirmed air flow from freezer to ff sec. Opt test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44111
Manny
Job Details:
08/03/2023
"Cc unit not making ice and that ice forming in the back of Ff, verified and a lump of ice in the back of ice box, removed ice box and lots of ice in the gaskets, ran harvest test and no motor activity, ran motor test and times out ran icemaker error code and found E2 for motor loss position, unit needs ice maker, customer asked me to order the ice box gaskets to replace them too.; ordrng 1 W11577195 (Icemaker) and 1 WPW10635022 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Bay Village, OH 44140
Marie V
Job Details:
08/03/2023
"Cc that unit is not cooling. Confirmed, took temps in freezer 50*. No frost just a little on cap tube. Verify watts from 84.5 to 86.3, and amps 1.38 amps. U it needs sealed system repair. Will need evaporator, compressor and drier. Office will contact once they have eta on the evaporator. ; ordrng 1 W11629714 (Evaporator) and 1 W11557671 (Compressor) and 1 W10843121 (Drier)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Mayfield Heights, OH 44124
Corina B
Job Details:
08/03/2023
CC that the unit does not turn on. Confirmed. Replaced the ui. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSSA
Near Broadview Heights, OH 44147
Angel
Job Details:
08/03/2023
"Cc that unit had burning smell and he took it apart and found control board burnt relay failed on it so he cut all the wiring out, unit will need control board, console and wiring harness replaced. Gave customer estimate. ; ordrng 1 W10479761 (Control board) and 1 WPW10481125 (Console) and 1 W10871221 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW0
Near Bedford, OH 44146
Angel
Job Details:
08/03/2023
"Cc unit is not tumbling. Verified and found belt broke used belt from truck stock tested unit opt test good. ; used 1 661570V (Belt), from stock"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS2
Near Ravenna, OH 44266
Brian M
Job Details:
08/03/2023
"Installed display halo still there, used old panel and no halo, issue is with panel needs panel ; ordrng 1 W10920246 (panl-cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44121
Jason N
Job Details:
08/03/2023
"Cc unit only filling with hot waterRan cycle test on tap cold, found water supply hoses reversed. Corrected water supply lines. Ran test cycle. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30SXSS8
Near Cleveland, OH 44124
Corina B
Job Details:
08/03/2023
Replaced the adjuster. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EWH2
Near Middleburg Heights, OH 44130
Manny
Job Details:
08/03/2023
Replaced links opt test ok
We serviced a
WHIRLPOOL WASHER
Model LAT9316AAE
Near Rocky River, OH 44116
Marie V
Job Details:
08/03/2023
Cc that unit seems to be off balance on every cycle. Found one of the washer feet was completely off and spring needed to be adjusted. Tested unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Cleveland, OH 44108
Bill
Job Details:
08/03/2023
"Cc light wont come on, confirmed cc. Seen the switch was broken, changed out switch with a new one from surplus. Opt test good.; used 1 W11123941 (Switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Parma, OH 44129
David R
Job Details:
08/03/2023
"Cc icemaker not working. Found broken icemaker arm. Temp is good, nothing in FZ, put a bottle of water in to be a good eye indication. Ordering icemaker; ordrng 1 4317943 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bedford Heights, OH 44146
Angel
Job Details:
08/03/2023
"Cc that she had a company come out because washer wont start just tries to sense and finishes and they found gear case leaking and replaced it. Confirmed cc, will not start looked underneath and gear case was definitely leaking last company left oil all around so I cleaned it up and took apart stator and rotor to verify and found that they never replaced slider and it was damaged, replaced slider tested unit opt test good.; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW00
Near Ravenna, OH 44266
Brian M
Job Details:
08/03/2023
"Cc unit not making ice , and fridge not getting cold Found fan and icemaker getting power but not running,Needs icemaker and fan, recommend thermistor ; ordrng 1 WPW10464673 (motor-evap) and 1 W11542654 (Icemaker) and 1 WPW10487766 (harns-wire) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Lyndhurst, OH 44124
Corina B
Job Details:
08/03/2023
"Cust showed pop, sent pic. CC that the unit in the ff is not cold enough. Fz 0-5 ff 40-41 top shelf is overpacked. Ran diag no error code. Ff is set to 36*.Advised Cust to not over pack the top shelf and give it 24 hrs to get to temp. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Cleveland, OH 44144
David R
Job Details:
08/03/2023
"Cc unit leaking, from start, customer noticed leaking from water valves from back and fromDrain hose connection. Customer had maintenance come out and tighten. Wanted to make sure unit is good. Checked over unit, w/d combo. No leaks. All components working correctly. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near South Euclid, OH 44121
Jason N
Job Details:
08/03/2023
"Cc unit leaking water from back right corner Unit does not have any water source connections. Pulled rear cover, found drain tube was incorrectly mounted and was sitting half off the drip tray causing water from the defrost cycle to intermittently drip around the tray and onto the floor. Corrected drain tube installation."
We serviced a
WHIRLPOOL STACK W/D
Model LTE5243DQ6
Near Euclid, OH 44123
Corina B
Job Details:
08/03/2023
Replaced the lid switch. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Cleveland, OH 44113
Marie V
Job Details:
08/03/2023
"Cc that unit is not washing. Confirmed, found motor getting 120V but not operating. Will need new pump. Replaced from T/S. Ran diag, no leaks. Drains good. Op test ok; used 1 WPW10605057XXX (XX NO ORDPUMP AND MOTOR ASSY) from stock"
We serviced a
GE WASHER
Model GTWN4250D1WS
Near Euclid, OH 44117
Bill
Job Details:
08/03/2023
"Changed control board, opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Brook Park, OH 44142
David R
Job Details:
08/03/2023
" Cc unit not cleaning. Water coking into unit, wash motor not starting. 120vAC from control. Will need wash pump motor. Gave estimate. ordrng 1 W11025157 (Wash pump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Cleveland, OH 44111
Marie V
Job Details:
08/03/2023
"Cc that unit is not drying. Stared unit stared to heat up. Verify vent is underneath a deck, and is clogg. Took pics. Showed cust. Will need vents cleaned out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44120
Angel
Job Details:
08/03/2023
Replaced control board and ui opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Westlake, OH 44145
Marie V
Job Details:
08/03/2023
"Cc that the door wont open properly. Confirmed, removed unit and replaced spring. Tested op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS21
Near Chagrin Falls, OH 44023
Brian M
Job Details:
08/03/2023
Cc of error F8e0 fan speed Found tie wrapped around fan Removed and tested OP Test Ok
We serviced a
KITCHENAID RANGE
Model KFGC500JSS01
Near Chagrin Falls, OH 44022
Bill
Job Details:
08/03/2023
"Cc gas leak, confirmed by smell. Took unit apart and bubble tested every line and connection, no leaks found used a sniffer. Gas detected but could not pin point source. Called tech line.Tech had me order new gas valve and new burner valves. Office to follow as burner valves out of stock.; ordrng 1 KFGC500JSS01 (Burner valves) and 1 W11378579 (Burner valves) and 1 W11239228 (Gas valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Sheffield, OH 44054
Marie V
Job Details:
08/03/2023
"Cc that the unit is not making ice .sometimes it does and sometimes doesnt. Took temos 5* in freezer and 39* in fresh food section , opened ice in half way full. Cycled ice aker. Verify switches and also verify water line that is not kinked, also verify water pressure is good. Ice maker is working at this point. Advice cust to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near Rocky River, OH 44116
Angel
Job Details:
08/03/2023
"Cc filter head was making sound and mullion was not closing properly. Confirmed cc, replaced mullion and filter head also lubed the pivot where mullion meets and leveled unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25QXWH11
Near Elyria, OH 44035
David R
Job Details:
08/03/2023
"No water. Valves getting power but not activating. Will need valves. Let customer know with age of unit and 90% parts discontinued, not the best idea to repair.; ordrng 1 4318046 (Solenoid), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HBS00
Near Elyria, OH 44035
David R
Job Details:
08/03/2023
"Cc unit not cooling, frost build up on FF evap. Customer mentioned Stewarts has been here 2 times already and its the same problem. Frost will build up on FF evap cover and unit will not cool properly. Customer also said unit will defrost for 24 hours then go back to working properly. Found old SP saying to change out UI to have better fan run time for FF evap fan. No airflow, fan frozen in FF. Ordering FF fan kit, thermistors, all controls ; ordrng 1 WPW10226427 (Control) and 1 W11172798 (Control) and 1 W11098695 (FF evap scroll) and 1 W10316760 (Thermistor) and 1 W10822646 (Control) and 1 WPW10384183 (Thermistor) and 1 W11162078 (Tray)"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Novelty, OH 44072
Brian M
Job Details:
08/03/2023
Cc no heat Found unit not getting 240 v Customer tripped breakerUnit is functioning Advised on electrician if occurs again
We serviced a
MAYTAG DRYER
Model Medc500vw0
Near Willoughby Hills, OH 44094
Brian M
Job Details:
08/03/2023
"Cc unit made noise and she stopped using it, she suspected a belt Inspected unit found belt in place and pulley normal. Ran test cycle no noise Advised to watch"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Amherst, OH 44001
David R
Job Details:
08/03/2023
"Cc unit oven bake not working. Found ignitor starting to wear down, but the problem is the valve, getting 120 from control but not turning ignitor on. Ordering valve and ignitor.; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Ignitor)"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW05
Near Parma, OH 44134
Bill
Job Details:
08/03/2023
Replaced door gasket and steamed confirmed a good seal.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rocky River, OH 44116
Angel
Job Details:
08/03/2023
Replaced ui and console tested unit opt test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Sheffield, OH 44054
Marie V
Job Details:
08/03/2023
"Cc that unit is not making ice, but it started working then stop. When arrived found full bin. Took temps all in range. Explain cust since unit is working wont be able to find the issue. Monitor unit . Give us a call back if ice maker stops working."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland Heights, OH 44121
Manny
Job Details:
08/03/2023
"Cc unit leaking at the bottom, remove kick plate and found icemaker line disconnected from inlet valve, and good, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Painesville, OH 44077
Dan H
Job Details:
08/03/2023
"Installed new door gasket, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Dan H
Job Details:
08/03/2023
"Customer complaint that freezer section door is making a popping noise, confirmed, found hinge receiver on freezer section door worn out, unit needs new freezer section door ; ordrng 1 W11566705 (Frz door ss)"
We serviced a
GE REFRIGERATOR
Model Gfe28ggkbbb
Near Chardon, OH 44024
Joe O
Job Details:
08/03/2023
"Cc: not coolingFound unit off upon arrival. Found unit receiving proper power. Turned unit on, found compressor running. Compressor excessively loud. Compressor ran for about 3-5 mins pulling 3.7 amps. Found error codes 105(condenser fan not able to reach target rpm) 304(freezer temp exceeeds 25 degrees) 203(5 consecutive extended ff defrosts) 108(ff fan cannot reach target rpm). Found ff fan not running. Found fz fan and condenser fan are functioning. Needs tower kit, compressor, drier, and updateCustomer does not want to repair at this time; ordrng 1 WR49X32042 (Tower kit) and 1 WR98R4546322 (Update module) and 1 WR87X23410 (refrigerator compres) and 1 WPW10143759 (dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor, OH 44060
Dan H
Job Details:
08/03/2023
"Customer complaint that unit is not cooling, found evaporator frozen solid, found defrost heater harness broken, unit needs new heater/harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11650660 (Heater/harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chardon, OH 44024
Joe O
Job Details:
08/03/2023
Cc: not finishing cycleFound error codes f7e1(basket speed fault) f7e5(motor fault). Ran manual spin. Unit spinning. Found unit not sensing basket speed. Needs actuator. Replaced actuator and latch. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG DRYER
Model MGD6230HC1
Near Jefferson, OH 44047
Dan H
Job Details:
08/03/2023
"Customer complaint that unit is not starting, confirmed, user interface is not powering up, user interface is receiving power, unit needs new user interface; ordrng 1 W11413566 (Ui)"
We serviced a
MAYTAG DRYER
Model MGD5630HW0
Near Conneaut, OH 44030
Dan H
Job Details:
08/03/2023
"Installed dryer repair kit and user interface , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Chardon, OH 44024
Joe O
Job Details:
08/03/2023
"Installed drip pan, Evap fan, thermistor. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Euclid, OH 44132
Corina B
Job Details:
08/03/2023
CC that the door pops open. Confirmed. Replaced the hinges. Opt test ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Euclid, OH 44143
Manny
Job Details:
08/03/2023
"Replaced console, ran test cycle and unit squeaking, replaced belt and pulley with TS#W11239857 and W10721967, opt test ok took core for return ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor, OH 44060
Jason N
Job Details:
08/03/2023
Installed lower spray arm. Ran wash test for several minutes. No leaks. Op test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Wickliffe, OH 44092
Corina B
Job Details:
08/03/2023
Replaced the harness. Ran a calibration. Started a rinse and spin. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lyndhurst, OH 44124
Manny
Job Details:
08/03/2023
"Water line damage at the bottom, reordering door.; ordrng 1 W11561286 (Fz door stainless steel)"
We serviced a
SAMSUNG DRYER
Model DV45H7000EPA3
Near Painesville, OH 44077
Jason N
Job Details:
08/03/2023
"Cc unit not starting Verified unit will power on but not start a cycle. Found drive belt broken due to idler pulley being seized. Quoted customer repair. Replaced belt and pulley using truck stock repair kit. Ran dryer op test, good tumble and heat. Op test good. ; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Painesville, OH 44077
Jason N
Job Details:
08/03/2023
"Cc unit not heatingConfirmed no heat from but is running. Checked power to unit, good at 252v L to L. Checked all thermals, found hi limit thermostat open. Venting tube attached to unit was kinked and restricting airflow. Quoted customer repair cost. Replaced thermostat using misc truck stock part. Ensured venting tube was not kinked or crushed when moving unit back into place. Good heat and airflow from vent outlet. Op test good.; used 1 W10900067 (Cutoff-tml) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHS2386LF0
Near Conneaut, OH 44030
Dan H
Job Details:
08/03/2023
"Customer complaint of ice build up on freezer section floor, confirmed, found evaporator drain tube clogged, customer does not want repair"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Conneaut, OH 44030
Dan H
Job Details:
08/03/2023
"Customer complaint that unit is leaking and bezel is loose, found bezel clips broken , ran test cycle, found fabric softener dispenser over filling, unit needs new valve and bezel; ordrng 1 W11550898 (Bezel) and 1 W11595805 (Valve)"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2272VEB00
Near Lyndhurst, OH 44124
Joe O
Job Details:
08/03/2023
Installed fan assembly. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW10
Near Cleveland, OH 44122
Joe O
Job Details:
08/03/2023
Installed control box and thermistor. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDW04
Near Ashtabula, OH 44004
Dan H
Job Details:
08/03/2023
"Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 72 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.69oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890087 (Lokring), and 1 W10890099 (Lokring) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willowick, OH 44095
Corina B
Job Details:
08/03/2023
CC that there is a loud noise and the control sometimes does not turn on. Confirmed ran diag F7E5 SHIFTER FAULT. Replaced the control and shifter. No squealing noise. Leveled the washer. Ran a calibration. Started a rinse and spin. Opt test ok. Brought core back for return
We serviced a
FRIGIDAIRE GAS RANGE
Model PLGF389CCA
Near Shaker Heights, OH 44122
Manny
Job Details:
08/03/2023
"Cc unit ignites with a big poof, verified and igniter burned out, replaced with TS#12400035, ran bake test and opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HC1
Near Painesville, OH 44077
Jason N
Job Details:
08/03/2023
"Installed rotor and slider. Ran spin and drain test, no abnormal noise heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Shaker Heights, OH 44122
Joe O
Job Details:
08/03/2023
Installed door. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Willowick, OH 44095
Corina B
Job Details:
08/02/2023
Replaced the tub ring. Ran a calibration. Ran a rinse and spin with blankets and towels. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Painesville, OH 44077
Brian M
Job Details:
08/02/2023
Cc of cosmetic damage Reported cosmetic damage
We serviced a
GE DISHWASHER
Model GHDF360R10SS
Near Perry, OH 44081
Joe O
Job Details:
08/02/2023
"Cc: not filling with enough waterFound unit filling, and washing. Water level low. Found float switch is functioning. Found low flow from valve. Needs water valve. Customer does not want to repair at this time ; ordrng 1 WD15X10014 (water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Lorain, OH 44055
Angel
Job Details:
08/02/2023
"Customer stated that he defrosted evaporator himself but thinks it will happen again. Informed customer it will happen again and he will need harness and control board replaced gave him the estimate and stated he will call the warranty to notify them first before proceeding with repair; ordrng 1 W11558182 (Control board) and 1 W11650662 (Heater harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Avon, OH 44011
Angel
Job Details:
08/02/2023
Cc that unit was squeaking. Ran unit could not hear squeak but took apart unit and found front roller was not spinning properly causing the issue replaced both front rollers and lubed everything properly reinstalled opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Walton Hills, OH 44146
Bill
Job Details:
08/02/2023
"Cc ice maker not working, confirmed cc. Ran diagnostics, and tested ice maker. Ice maker would not respond to motor test in diagnostics. Ordered new ice maker and control. Office to follow up as ice maker is out of stock.; ordrng 1 W11658802 (Ice maker) and 1 W11224256 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon, OH 44011
Marie V
Job Details:
08/02/2023
"Replaced door seal, tested unit, no leaks op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cleveland Heights, OH 44118
Manny
Job Details:
08/02/2023
"Cc unit has no display, verify and tried running diagnostics but nothing happened, removed junction box cover and checked for voltage, and none present, asked customer for the breaker box, to reset the breaker, reset breaker and still no voltage, went back downstairs and reset the breakers that have dishwasher and fridge together and still no voltage, customers husband went downstairs with me the 3rd time, he said that some of this breaker have been replaced and the breaker box been rewired so some of the labels might be misplaced, he reset a different breaker and still no voltage, advise customer to have an electrician take a look at the power source, since flipping the breaker didnt return power to the unit, and if they have any issues after power has been restored they can give us a call and well take another look."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Perry, OH 44081
Dan H
Job Details:
08/02/2023
"Customer complaint that unit is not making ice, confirmed, found water liner that runs through door is clogged or frozen, unit needs new freezer section door ; ordrng 1 W11577825 (Frz door ss)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Jason N
Job Details:
08/02/2023
Installed main control. Ran operational test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44120
Manny
Job Details:
08/02/2023
"Cc unit not spinning or draining, stated same parts were replaced last, verified and found f9e1 for long drain no drain, found drain hose inside a bucket full of water causing the unit to siphon the water back in, attached hose to sink and ran test cycle, let customer know and she said that was not the issue, she said it wasnt draining and there was a humming sound, advise her to run some loads and if she see any issues to record any noise or issues and call us back, right now unit working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lakewood, OH 44107
Angel
Job Details:
08/02/2023
"Cc that unit was mot cooling properly in freezer and she defrosted it because it had frost on back cover and lights are flickering. Since issue with frosting in freezer will need evaporator harness with bimetal and main board, also for the flickering i tried checking switches and modules and everything looked good will need led board as well, gave customer estimate and decided not to proceed with repair. ; ordrng 1 W10843055 (Control board) and 1 W10830288 (Led control board) and 1 W11032800 (Harness/fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model LDG9304AAE
Near Euclid, OH 44119
Corina B
Job Details:
08/02/2023
"CC that the unit is not heating. Confirmed. Replaced the coils. Opt test ng. turned gas valve off cracked the line, no gas coming out. Advised Cust will need a plumber. ; used 1 279834 (COIL) from stock"
We serviced a
GE REFRIGERATOR
Model PYE22PSKBSS
Near Cleveland Heights, OH 44106
Angel
Job Details:
08/02/2023
Cc they have water on floor and freezer full of ice. Verified and found drain tube clogged up had to take apart the whole freezer to steam out drain tube and clear out ice also removed unit from spot to clear out drain tube which was clogged with debris made sure water was flowing properly opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, OH 44077
Brian M
Job Details:
08/02/2023
"Cc of floaters in the water Found when dispensing water there seems to be floaters Could not determine cause ; ordrng 1 W11613294 (Resivour) and 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bay Village, OH 44140
Marie V
Job Details:
08/02/2023
"Replaced water valve and drain hose. Tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Painesville, OH 44077
Joe O
Job Details:
08/02/2023
Cc: noiseFound noise is refrigerant running through cap tube. Added insulation to cap tube. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Cleveland, OH 44108
Angel
Job Details:
08/02/2023
"Cc that unit was not cooling at all Confirmed cc, both sections were completely warm checked evaporator and no frost pattern at all, checked back of unit and compressor and all fans were working so I tapped the system and used 140psi of nitrogen to check for leaks and as soon as I inserted the nitrogen I could hear it bubbling inside the cabinet and it would not hold the pressure unit has an internal leak not repairable."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44102
Corina B
Job Details:
08/02/2023
"Replaced the cam, belt and shifter, ran a calibration. Started a drain and spin. Opt test ok. ; used 1 W11239857 (BELT) from stock"
