Service History 126

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Chardon, OH 44024

Joe O

Job Details: 07/31/2023

"Cc: frost build up on ff evaporator, noiseFound ff evap completely frosted over. Found evap fan hitting ice. Found evap thermistor out of range, drip pan warped. Needs evap fan, evap thermistor, and drip pan; ordrng 1 W10633627 (motor-evap) and 1 W10316760 (thermistor) and 1 W11457241 (Drip pan kit) and 1 WPW10389152 (support), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Fairview Park, OH 44126

Angel

Job Details: 07/28/2023

Installed inlet valve but had to reorder dispenser drawer it was damaged tabs were broken reordering part.; ordrng 1 W11524103 (Drawer)

We serviced a

KITCHENAID RANGE

Model KSEG700EBL0

Near Ravenna, OH 44266

Brian M

Job Details: 07/28/2023

Installed switch OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Kent, OH 44240

Brian M

Job Details: 07/28/2023

Cc drawer sagging Found drawer screw to be misaligned fixed screw OP Test Ok

We serviced a

WHIRLPOOL STACK W/D

Model WFW85HEFC1

Near Westlake, OH 44145

Angel

Job Details: 07/28/2023

"Cc that drain pump keeps running and wont stop. Confirmed cc, drain pump just running tried resetting and nothing found error code F3E1 unit is stacked so could get to components but customer states he keeps having same issue most likely he will need pressure switch and main board because it wont even let me reset it at all. Ordering control board, pressure hose and switch will need a second tech stacked unit. ; ordrng 1 WPW10448876 (Pressure switch) and 1 W11044559 (Pressure hose) and 1 W11201290 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs315sdhz02

Near Westlake, OH 44145

Angel

Job Details: 07/28/2023

"Cc that freezer has ice on bottom building up. Confirmed cc, drain tube is clogged up with ice steamed out ice and cleared drain tube opt test good."

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Aurora, OH 44202

Brian M

Job Details: 07/28/2023

Installed vent trim OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Bay Village, OH 44140

Angel

Job Details: 07/28/2023

"Cc that if you pull the freezer door from one side it will stay crooked from one side also ff section deli door has a crack on plastic, the right hand side ff section gasket is torn and the roller kick panel has a crack as well. For the ff section gasket I will need to order and the freezer door thats normal that it does that if you pull from the corners thats why you always have to open the door from the center to open it evenly and close properly; ordrng 1 W10830162 (Gasket)"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Maple Heights, OH 44137

Corina B

Job Details: 07/28/2023

"CC that the unit is not working right. Confirmed f6e2 Communication Error: UI Cannot Hear ACU. The fault code came back. Will need a new control. Cust does not want to repair at this time. ; ordrng 1 W11611438 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near South Euclid, OH 44121

Manny

Job Details: 07/28/2023

"Cc unit hot heating, verified and no heat, checked power and 119vac from n to L1, 121Vac from N to L2 and 0vac from l1 to l2 customer needs an electrician."

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Euclid, OH 44143

Manny

Job Details: 07/28/2023

"Cc unit not displaying anything verified and no display, unit needs console; ordrng 1 W11478524 (Console)"

We serviced a

WHIRLPOOL RANGE

Model GLS3665RS02

Near Aurora, OH 44202

Brian M

Job Details: 07/28/2023

Cc unit wont stop igniting Found switches sticking in the down position Needs switch Part NLA W10556218

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Mentor, OH 44060

Jason N

Job Details: 07/28/2023

"Cc unit not workingRan diagnostics, found codes f0e5 for offbalance load detected and f0e2 for oversuds. Cleared codes and ran test cycle. All functions passed. No issues found with unit at this time."

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Painesville, OH 44077

Jason N

Job Details: 07/28/2023

"Cc unit making a cluncking noiseRan diagnostics, found code f2e1. Cleared code and ran test cycle. All functions passed, no abnormal sounds heard. Started normal cycle with towels. Unit sensed, filled and advanced into wash cycle. Op test good."

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Broadview Heights, OH 44147

Bill

Job Details: 07/28/2023

"Cc ice maker not working, could not verify. Unit had fresh ice in bin and a batch of ice in the maker. Changed ice maker to please the customer. Opt test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Broadview Heights, OH 44147

Bill

Job Details: 07/28/2023

"Cc unit making odd noise then shutting down, confirmed cc. Found motor to be none functional. Replaced motor with one from surplus stock. Opt test good.; used 1 W11026785 (Motor) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Strongsville, OH 44136

Marie V

Job Details: 07/28/2023

"Replaced panel and replaced door switch and rod, preheated oven advice cust to run unit for a while to cure paint inside oven. Op test ok"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Middleburg Heights, OH 44130

Marie V

Job Details: 07/28/2023

"Cc that unit is making a noise. Confirmed, found a piece of copper from jeans stuck on the seal. Removed and tested. Op test ok"

We serviced a

GE DRYER

Model GTDP490ED0WS

Near Thompson, OH 44086

Joe O

Job Details: 07/28/2023

Installed bearing kit. Tested. Op test ok

We serviced a

GE DRYER

Model Dskp333ec5ww

Near Olmsted Falls, OH 44138

Marie V

Job Details: 07/28/2023

Replaced pulley. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Madison, OH 44057

Joe O

Job Details: 07/28/2023

Installed ui. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ashtabula, OH 44004

Jason N

Job Details: 07/28/2023

"Ran diagnostics test mode, motor only spinning in one direction when agitating, not spinning at all when in spin cycle. Checked power from main control to motor when in spin, reading 0v. Unit will need main control replaced. Also noticed while testing, motor pulley is chipped, ordering drive motor as well. ; ordrng 1 W11513246 (Control-elec)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Royalton, OH 44133

Bill

Job Details: 07/28/2023

"Pulled old gear case out, replaced with new gear case, agitator plate, spanner nut, and cap. Ran factory calibration. Opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/28/2023

Cc that top rack wheel is broken . Confirmed. Replaced both. Inspected unit. All good. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Brecksville, OH 44141

Corina B

Job Details: 07/28/2023

Replaced the control and ui. Brought back the cores. Ran a rinse and spin. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 07/28/2023

"Replaced control ran rinse and spin, good, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ2

Near Lakewood, OH 44107

Manny

Job Details: 07/28/2023

"Cc unit not getting water, verified and not power to unit, found wire disconnected in junction box, reconnected and water was turned off, turned on and ran test cycle, opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW0

Near Lakewood, OH 44107

Manny

Job Details: 07/28/2023

"Cc unit not washing, unit had not power when I arrived, unplugged and removed junction box plug in and good voltage unit came on, ran test cycle unit not running cycle, motor humming, unit needs pump motor replaced, customer will not proceed with the repair ; ordrng 1 WPW10591570 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Aurora, OH 44202

Brian M

Job Details: 07/28/2023

Cc unit not washing well.Customer using wrong settings Advised on soap usage and water tempAdvised on jet dry and its function

We serviced a

WHIRLPOOL WASHER

Model wtw5015lw0

Near Avon, OH 44011

Angel

Job Details: 07/28/2023

Cc that unit is very noisy when on a spin. Ran diagnostics and ran a test cycle and sounded as should but noticed it was not leveled correctly basket was leaning towards the front leveled unit properly than used some wet towels and ran a drain and spin to test unit and it spun out the clothes as should and not banging around. Recommended customer to try to put even loads to prevent unit from going out of balance opt test good.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Fairview Park, OH 44126

Manny

Job Details: 07/28/2023

"Replaced control and console, ran diagnostics test good operation, opt test ok took core for return"

We serviced a

GE RANGE

Model JGB916SEL1SS

Near Cleveland, OH 44112

Corina B

Job Details: 07/28/2023

CC that the broil is not working. Confirmed. 2.45 amps. Replaced the broil igniter from t/s. Tested. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG DRYER

Model MGD7230HW3

Near Chardon, OH 44024

Brian M

Job Details: 07/28/2023

Installed coils OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Garrettsville, OH 44231

Brian M

Job Details: 07/28/2023

Cc unit not sealing Found gasket needing to be adjusted

We serviced a

MAYTAG WASHER

Model PAV2360AWW

Near Madison, OH 44057

Joe O

Job Details: 07/28/2023

"Cc: continuously fills when turned onFound customer has mouse issue. Mouse chewed through pressure hose. Needs pressure hoseCustomer does not want to repair at this time ; ordrng 1 WP21001748 (hose- pres), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Cleveland, OH 44102

Bill

Job Details: 07/28/2023

"Cc pump not stopping controls unresponsive. Confirmed cc ordered new control board, scheduled follow up for 8/1; ordrng 1 W11543996 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Parma, OH 44129

Bill

Job Details: 07/28/2023

"Cc not making ice, confirmed cc. Ice maker would not go into test, changed ice maker unplugged unit for about 30 sec plugged in and ran test. Ice maker completed test cycle with no issues. Opt test good."

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Cleveland, OH 44105

Bill

Job Details: 07/28/2023

"Changed igniter, opt test good."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lorain, OH 44053

Angel

Job Details: 07/28/2023

Cc that unit was making a high pitch sound. Verified and found it was the heater making the sound explained to customer we changed out the heater tested unit opt test good.; ordrng 1 279838 (Heater)

We serviced a

KITCHENAID DISHWASHER

Model KDTE504DSS0

Near Elyria, OH 44035

Marie V

Job Details: 07/28/2023

"Cc that unit is ot draining. Confirmed press cancel, no noises. Removed murky water from unit and found 2 small pieces of glass. Removed and tested unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Painesville, OH 44077

Joe O

Job Details: 07/28/2023

"Cc: Low pressure at dispenserFound when filter is taken out water pressure returns, but filter head leaking. Needs filter head; ordrng 1 W11162042 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2fHDXWQ02

Near Ravenna, OH 44266

Brian M

Job Details: 07/28/2023

"Cc hollow cubes Found water just trickling in from valve Needs valve ; ordrng 1 WP2315576 (valve-inlt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Painesville, OH 44077

Jason N

Job Details: 07/28/2023

"Cc unit leaks water from fabric softener cup Ran fabric softener test function from diagnostics, found small amounts of water will splash out tub ring when activated. Found service pointer W11651001 stating to replace tub ring with updated design. Unit will need updated tub ring. ; ordrng 1 W11590590 (Ring-tub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS975SIDM00

Near Amherst, OH 44001

Marie V

Job Details: 07/28/2023

"Cc that the unit is freezing up on fresh food section. Temps are high, fan not running. Thermistor is out of range. Will need thermistor and fan. Cust will not fix. ; ordrng 1 W11098695 (Fan), used 1 W10316760 (Thermistor), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Painesville, OH 44077

Jason N

Job Details: 07/28/2023

"Cc unit not making ice Ran ice maker diagnostics, found code e5 for ice maker thermistor bad. Unit will need ice maker replaced. Part not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11658802 (Icemaker)"

We serviced a

WHIRLPOOL DRYER

Model WGD7000DW3

Near Mentor, OH 44060

Joe O

Job Details: 07/28/2023

"Cc: door hard to close, not drying properly on sensor dryCustomer stated when drying towels or sheets it does not dry on sensing cycle. Stated door has to be slammed to close. Found no issue with door. Advised customer if the door was too easy to close it would pop open during cycle. Ohmed out moisture sensor from control. Moisture sensor reading open. Needs moisture sensor harnessCould not find harness in parts look up. Spoke with bj, could not find harness. He stated we have to a parts research requestOffice to reschedule ; O-emld tckt"

We serviced a

GE WASHER

Model GFW450SPK0DG

Near Kirtland, OH 44094

Joe O

Job Details: 07/28/2023

"Cc: loud noise, stopped in cycle, water remainingFound drain pump prop came off drain motor. Needs drain pumpCustomer does not want to repair at this time; ordrng 1 WH11X34740 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Rootstown, OH 44272

Brian M

Job Details: 07/28/2023

Rebuilt under washer Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Cleveland, OH 44113

Manny

Job Details: 07/28/2023

"Cc time keeps going, verify and unit time wont advance, replaced timer set the unit to dry set timer cas close as possible to the off position while still running, unit reach off and went off, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED8540FW0

Near Painesville, OH 44077

Jason N

Job Details: 07/28/2023

"Cc unit not spinning when load is in drum Pulled unit apart and checked installation of repair kit components. Found drive belt was installed upside down, rib side up. Corrected drive belt install. Started cycle with load of clothing. Good tumble and heat. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Pepper Pike, OH 44124

Joe O

Job Details: 07/28/2023

Cc: not drainingFound harness wires to drain pump broke.needs harness; ordrng 1 W11590868 (Harness)

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Painesville, OH 44077

Jason N

Job Details: 07/28/2023

"Cc unit not flushing fabric softener and loud noise when water comes inCleaned out fabrics softener cup in dispenser, ensured good flow through when cup is full. Ran rinse and spin test. Intermittent noise from cold side of valve when opening. Unit will need valve replaced. Office to contact customer to set next scheduled service date. ; ordrng 1 WH23X29553 (Valve)"

We serviced a

AMANA DRYER

Model NGD4600YQ2

Near Parma, OH 44129

Bill

Job Details: 07/28/2023

"Cc making noise, confirmed cc. Changed guide wheels and pulley. Opt test good"

We serviced a

GE REFRIGERATOR

Model GSH22JSRESS

Near Avon Lake, OH 44012

Marie V

Job Details: 07/28/2023

"Cc that the unit is not dispensing water. Confirmed, found line frozen. Defrosted but will need new door. Door is discontinued. ; ordrng 1 WR78X11098 (Door)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Mentor, OH 44060

Jason N

Job Details: 07/28/2023

"Installed suspension springs. Ran test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Willowick, OH 44095

Corina B

Job Details: 07/28/2023

CC that the unit went off balance. Confirmed. Found the tub ring under the back wall. The suspension rods are good. Will need a tub ring. ; ordrng 1 W11550886 (Tub ring)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near Parma, OH 44129

Bill

Job Details: 07/28/2023

"Cc door swinging to far open, could not confirm. Door swing is as designed. Unit operating as intended."

We serviced a

WHIRLPOOL WASHER

Model WTW5300SQ0

Near Brooklyn, OH 44144

Marie V

Job Details: 07/28/2023

"Cc that the unit is not spinning. Confirmed, called Bj , unit will need basket dr parts. ; ordrng 1 285811 (Cam agitator) and 1 WP358237 (Screw) and 1 W10820043 (Basket dr) and 1 285785 (Clutch) and 1 285753A (Coupling) and 1 WP21366 (Nut) and 1 WP389140 (Block)"

We serviced a

KENMORE DISHWASHER

Model 665.14573N612

Near Cleveland Heights, OH 44118

Corina B

Job Details: 07/28/2023

Replaced the adjusters. Ran a calibration. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKT1

Near Bedford, OH 44146

Joe O

Job Details: 07/28/2023

Installed adjuster and track rollers

We serviced a

JENN-AIR COOKTOP ELE

Model JED4536WS01

Near North Royalton, OH 44133

Marie V

Job Details: 07/28/2023

"Cc that 2 burners are not coming on all the way, confirmed. Replaced right hand side and rear middle burner. Tested it, op test ok"

We serviced a

GE REFRIGERATOR

Model DFE28JSHCSS

Near Columbia Station, OH 44028

Angel

Job Details: 07/28/2023

"Replaced thermistor, customer was stating that unit a loud sound and as she said that I heard it and it was the ff section fan had ice buildup around it theres a bulletin about this issue and customer would need the updated fan with tower and update module."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Willoughby, OH 44094

Corina B

Job Details: 07/27/2023

Replaced the suspension rods. Ran a calibration. Leveled the washer. Ran a drain and spin. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Strongsville, OH 44149

Marie V

Job Details: 07/27/2023

"Cc that freezer door is not sealing. Confirmed, found left corner is not sealing properly, bottom side of gasket is hanging, cant ajust, also gasket goes behind liner, when removing it pulls insulation from door. Unit will need door. Also bottom needed to be sealed. Brought panel for return. ; ordrng 1 W11023679 (Door) and 1 W11178521 (Name plate)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Euclid, OH 44123

Joe O

Job Details: 07/27/2023

"Cc: freezing food in ff sectionFound items are away from vents. Found frost build up on evap cover, near cap tube. Pulled evap cover. Found ball of ice on cap tube. Unit low on r134a. Needs compressor and evaporator.Customer does not want to repair.; ordrng 1 W11209866 (compressor) and 1 W10836706 (evaporator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GS6NHAXVK00

Near Mentor, OH 44060

Jason N

Job Details: 07/27/2023

Installed dispense motor. Ran dispense test on cubed and crushed settings. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHW06

Near Ravenna, OH 44266

Bill

Job Details: 07/27/2023

"Cc unit not cooling in ff section, confirmed cc. Found evap frozen over, tested heater heater tested good. Ordered thermistor and control, follow up scheduled for 8/2; ordrng 1 WPW10384183 (Thermistor) and 1 W11546690 (Control)"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Strongsville, OH 44149

Marie V

Job Details: 07/27/2023

"Cc that strike is broken. Confirmed. Replaced strike, ran diag , deleted error code f5e2 for latch. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Fairview Park, OH 44126

Angel

Job Details: 07/27/2023

"Cc that unit had and F9E1 error code. Confirmed cc, unit is not draining correctly removed front panel to get to drain pump removed catch and it was completely clogged with hair and debris cleaned it out reinstalled all parts tested unit opt test good."

We serviced a

GE DISHWASHER

Model GDT630PSM6SS

Near Avon, OH 44011

Manny

Job Details: 07/27/2023

"Replace control and ui, while running test cycle notice that the button are sticking, inform customer of the issue and let her know that keypad might need to be replaced if the button stay stuck down, she said ok and thank you but eventually theyll replace the unit, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near North Ridgeville, OH 44039

Manny

Job Details: 07/27/2023

"Cc unit not washing, verified and found code 4-3 for wash motor not running, unit needs pump motor ; ordrng 1 W11613479 (Pump motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Euclid, OH 44123

Joe O

Job Details: 07/27/2023

"Cc: not making ice, intermittently losing water pressureFound ice maker cycling. Not filling. Needs water valve and ice maker; ordrng 1 W11546935 (Ice maker) and 1 W11645245 (Water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB00

Near Willoughby, OH 44094

Jason N

Job Details: 07/27/2023

Installed evaporator fan motor. Airflow restored to entire unit. Advised customer to allow several hours for ff section to return to desired temperature. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Brecksville, OH 44141

Bill

Job Details: 07/27/2023

"Cc not cooling fresh food side, confirmed cc. Ran diagnostics test on all thermistor, found panty thermistor to be open. Ordered evap cover assembly, scheduled follow up for 7/31; ordrng 1 W11167902 (Evap cover assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near North Royalton, OH 44133

Marie V

Job Details: 07/27/2023

"Cc that unit will not start a cycle. Tested unit is working. Unit is level, sowed cust that the button can seem to be hard to start. Is working properly needs to hold until all lights are on then let go and unit will start. If the lights does not comes on all the way it will stay on standby mode. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHW00

Near Middleburg Heights, OH 44130

Angel

Job Details: 07/27/2023

"Replaced ice maker, freezer door seal, and filter head made sure ice maker cycled and made sure filter head was not making any sound and it was good, also let customer know that I steamed out seal as much as I could but if she starts getting frost underneath door again its a little bowed and can cause warm sir to get in I made sure it was sealed as best as it could but if it continues will need freezer door replaced.; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Middleburg Heights, OH 44130

Angel

Job Details: 07/27/2023

"Cc that unit is not starting. Confirmed cc, tried running diagnostics and nothing, so I took off top panel checked power at board good but no led on will need board and let customer know the culprit couldve been the drain pump. Gave them estimate and decided just to buy new; ordrng 1 W11611438 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Cleveland, OH 44128

Corina B

Job Details: 07/27/2023

"CC that there is a fault code f2e1. Confirmed. F2e1 stuck key Unplugged unit, checked wires, good.error code, came back. Will need a new control. Part is out of stock, office to reschedule ; ordrng 1 W11620481 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WGD8000DW4

Near Brecksville, OH 44141

Bill

Job Details: 07/27/2023

"Changed flame sensor and coils. Opt test good flame stayed on longer then 30 sec at a time. No gas smell."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Strongsville, OH 44136

Marie V

Job Details: 07/27/2023

"Cc that unit is not dispensing ice. Confirmed, found that door is not touching door switch properly. Adjusted door. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Parma, OH 44130

Angel

Job Details: 07/27/2023

Cc there always getting hot water in the unit. Verified hoses were reversed reinstalled them properly tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Euclid, OH 44117

Joe O

Job Details: 07/27/2023

Cc: wires at bottom Advised customer the wires are normal. Its the wires running through the door. Op test ok

We serviced a

MAYTAG WASHER

Model MVW5035MW0

Near East Cleveland, OH 44112

Joe O

Job Details: 07/27/2023

"Cc: wet clothes, not finishing cycleFound drain hose on the floor. Advised customer drain has to be a mini of 38 inches off the floor. Op test ok"

We serviced a

GE REFRIGERATOR

Model TFS22PPBGBS

Near University Heights, OH 44118

Jason N

Job Details: 07/27/2023

"Cc unit ice maker overfilling and making hollow ice cubesFound ice maker funnel iced up not allow proper water flow into mold. Cleared ice blockage. Ran manual ice maker test, found very low psi/water flow into ice maker. Checked supply pressure coming into unit. Good pressure at inlet valve. Found low pressure at water dispense as well. Asked customer about water filter condition. Water filter has not been changed in several years due to the house being on an RO water system. Advised customer to replace filter and monitor ice production and water dispense."

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Strongsville, OH 44149

Marie V

Job Details: 07/27/2023

"Cc that the unit shows an error code by the end of the cycle and if they come back later on and press cancel unit drains. Ran diag f9e1 product not draining. Unit will need new drain pump.; ordrng 1 W11412291 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Brecksville, OH 44141

Bill

Job Details: 07/27/2023

"Changed out door gasket, steamed and sealed. Opt test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Parma, OH 44129

Angel

Job Details: 07/27/2023

"Cc that unit was just running. Verified and found that it was on flood mode, checked error codes and it had an F0E2 over suds detected which will definitely cause the issue erased error code ran a test cycle and passed recommended them to use 1 to 2 tablespoons of detergent to avoid issues opt test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8RFC

Near Ashtabula, OH 44004

Dan H

Job Details: 07/27/2023

"Customer complaint that unit is leaking, confirmed, found evaporator drain tube clogged, cleared, op test good"

We serviced a

GE WASHER

Model GTW465ASN2WW

Near Ashtabula, OH 44004

Dan H

Job Details: 07/27/2023

"Installed new control, op test no good , motor only running for a second, unit needs new motor and speed sensor ; ordrng 1 WH03X29559 (Motor) and 1 WH03X32158 (Speed sensor)"

We serviced a

KENMORE WASHER

Model 11022632100

Near Ashtabula, OH 44004

Dan H

Job Details: 07/27/2023

"Installed new drain pump, op test good"

We serviced a

GE REFRIGERATOR

Model GNE25JSKKFSS

Near Conneaut, OH 44030

Dan H

Job Details: 07/27/2023

"Customer complaint that unit is not cooling properly and not making ice, fresh food section temperature at 70 degrees, freezer section temperature at 66 degrees, nothing is running, unit needs new control, customer does not want repair; ordrng 1 WR55X40448 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near South Euclid, OH 44121

Joe O

Job Details: 07/27/2023

"Cc: not coolingTemp is 84 degrees both sections. Found compressor tripping overload, will not start. Compressor seized. Needs compressor and evapEntitlement shows sealed system under 5 year parts and labor warranty; ordrng 1 W10507884 (compressor) and 1 W11459354 (Evaporator)"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Strongsville, OH 44149

Marie V

Job Details: 07/27/2023

"Cc that oven does not reach temperature. Confirmed, found bake element open. Will need new. ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model GDF530PGM5WW

Near Conneaut, OH 44030

Dan H

Job Details: 07/27/2023

"Customer complaint that unit shuts off mid cycle, customer started normal wash cycle, unit shut off and flashed ftd(failure to drain) error code, unit needs new drain pump ; ordrng 1 WD19X25461 (Dp)"

We serviced a

MAYTAG DRYER

Model MGD5630HW0

Near Conneaut, OH 44030

Dan H

Job Details: 07/27/2023

"Customer complaint of squealing noise, confirmed, some user interface buttons are not working,unit needs dryer repair kit and user interface ; ordrng 1 4392067 (Dry repair) and 1 W11310057 (Ui)"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Jefferson, OH 44047

Dan H

Job Details: 07/27/2023

"Customer complaint that unit is not starting, confirmed, start button is not responding, unit needs new user interface, two techs required unless customer has dryer remove from washer, customer does not want repair at this time; ordrng 1 W11325569 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Lakewood, OH 44107

Angel

Job Details: 07/27/2023

"Cc that display is dead. Checked for power at junction box and was good, so I took off front panel and board is sending power will need ui and console replaced ordering parts. ; ordrng 1 W11460962 (Ui) and 1 W11460908 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44128

Corina B

Job Details: 07/27/2023

"CC that the unit is not getting cold. Fz 0 ff 37. Ran diag the thermistor passed. Turned the defrost heater ok, turned on. Checked the wires at the harness, good. Working as designed. Opt test ok."

We serviced a

GE DISHWASHER

Model CDT835SSJ0SS

Near Mentor, OH 44060

Brian M

Job Details: 07/27/2023

"Cc unit not starting Found door latch error but no stored errors Found communication issues ui to control Advised on ui and control replacement ; ordrng 1 WD21X23464 (kit svc ui lcd ffstn) and 1 WD21X10490 (latch tub) and 1 WD21X31900 (157.92), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC0AS00

Near Novelty, OH 44072

Brian M

Job Details: 07/27/2023

"Cc unit not powering on. Found thermal fuse open Advised on replacement Customer wants to self install ; ordrng 1 WPW10545255 (fuse-thrml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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