Local Reviews
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Dan H.
COMPACTOR WHIRLPOOL GC900QPPQ5 "Customer complaint that unit is not starting, confirmed, found console broken preventing start button from being pressed, unit needs new console and button layout ; ordrng 1 9872017W (insert) and 1 9872039W (escutcheon), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
RANGE WHIRLPOOL WFG505M0BB2 "Customer complaint that glass is separating from door, confirmed, customer only received nameplate, unit needs brackets to hold glass in place; ordrng 2 W10883315 (brkt-mntg)s"
Gabriel P.
WASHER WHIRLPOOL WTW4816FW2 Replace transmission opt test ok
Corey L.
WALL OVEN WHIRLPOOL WFE540H0ES0 "Customer complaint oven not getting to temp when set to 425 and heard a popping noise, started bake for 450, bake element not heating, found element open, unit needs new bake element; ordrng 1 W10779716 (elmnt-bake)"
Dan H.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890099, 1 W10890115, 1 W10890126, and 1 W10890131 from stock"
Dan H.
RANGE WHIRLPOOL WFG320M0BB2 "Installed new manifold, op test good"
Dan H.
DISHWASHER WHIRLPOOL KDTE304DPA0 "Customer complaint that unit is not cleaning, found filter popped out blocking spray arm again, corrected, advised customer to run hot water in sink before starting, customer said they are filling up detergent cup then adding an extra tab in bottom, advised customer on proper soap usage, unit is operating as designed"
Jason N.
MICROWAVE WHIRLPOOL UMV1160CB6 Installed new mounting nuts.
Corina B.
RANGE WHIRLPOOL MER6600FZ2 Replaced the hinges and receivers. Heated oven to 350*. Optest ok.
Corey L.
WASHER MAYTAG MVWC565FW1 "Customer stated the same problem happened once more since outlet was replaced, confirmed outlet has been corrected, ran diagnostics no errors, replaced control with pre I’d sent part for reoccurring issue, calibrated, op test good"
Brian M.
DISHWASHER FRIGIDAIRE FGHD2465NF1A Cc door drops all the way down Found door springs damaged and other broke in half Found cables worn down Needs spring and cables EST only
Dan H.
REFRIGERATOR MAYTAG MFI2269DRM01 "Installed new ice maker and filter head, op test good"
Dan H.
REFRIGERATOR FRIGIDAIRE FRS3R4EB0 "Installed new thermostat , op test good."
Corina B.
REFRIGERATOR WHIRLPOOL KSSS42QDW02 "CC that the freezer is not cooling some things are soft. Ff 37* Fz 0* to 20*. Checked evap good frost pattern. Condenser and evap fan are running. The freezer setting is at the coldest. Will need a thermostat ; ordrng 1 WP1113466 (thermostat 9317), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER MAYTAG MVWB865GW0 "Replace console, ran calibration,opt test ok"
Corey L.
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer won’t start every time, tried starting cycle and canceling several times, customer tried and did not hold long enough, advised customer to the features of this unit, unit is operating as designed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Corina B.
REFRIGERATOR WHIRLPOOL WRT519SZDW05 "CC that there is moisture on the bottom of the gasket. Checked the gaskets, good. Found gaps in the liner and cabinet. Silicone the line and cabinet. Optest ok. ; used 1 482338 (SILICONE) from stock"
Brian M.
RANGE JENN-AIR JJW3430WS00 Cc unit not powering on Flipped breaker oven turned on Ran errors found f1e1 enteral checked voltages everything seems to be testing out fine Ran test bake of 350 unit heated up fine Canceled bake and all of sudden UI started glitching making selections on its on. Needs UI control Before leaving notice oven turned bake on by itself of 250 . Advised customer if it continues to happen to shut the breaker off EST only
David R.
RANGE KITCHENAID KSEG700ESS3 Replaced part. Tested. Op test ok
Joe O.
STACK W/D FRIGIDAIRE FFLE3911QW0 "Installed control and pressure sensor. Ran through diagnostics. Unit functioning. Ran normal cycle, unit filled and washed. Ran rinse and spin. Op test ok"
Brian M.
WASHER MAYTAG MVWX700XL1 Cc of noise Found gearcase to be loud when hand spun Needs gearcase EST only
Dan H.
DISHWASHER MAYTAG MDB8989SHZ0 "Installed new user interface , op test good"
Corey L.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint fridge is not cooling well, confirmed temps were 52 ff and -3 frz, both set to lowest setting, thermistor was replaced by another appliance company, thermistors checks pass, fans and baffle working, unit needs new control; ordrng 1 W11224256 (cntrl-elec)"
David R.
DRYER MAYTAG MEDX655DW1 "Replaced part, tested. Op test ok"
Arthur V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer concern that freezer switch is sometimes sticking. Working when I arrived. Applied a very small amount of silicone to switch body. Op test good
Jason N.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed ff evap fan and harness, and evap cover w/screws. Op test good. Installed freezer light switch and led module. Light has returned, op test good."
Corey L.
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Customer complaint dishwasher not working, ran diagnostics found f6e1 f6e4 ran through test cycle wash motor not running, power is correct, replaced with part sent, op test no good, unit needs new control; ordrng 1 W11225084 (cntrl-elec)"
Jason N.
REFRIGERATOR KITCHENAID KRFF302EWH01 Customer showed popInstalled drawer frame and rail. Installed new crisper slide into frame. Sprayed silicone spray on drawer rails for ease of use. Op test good.
Corina B.
RANGE WHIRLPOOL WOD51ES4EB01 CC that there is a noise when it’s heating. Found the cooling fans rattling. Will need new cooling fans. Office to order parts. ; ordrng 1 WPW10016550 (blower LOWER) and 1 WPW10176670 (blower)
Brian M.
MICROWAVE KITCHENAID KMHS120ESS3 Cc unit won’t shut off Found interlock switches damaged Replaced using truck stock Ran test cycle OP TEST OK ; used 1 W10450407 (XXX DO NOT RESTOCK XXX6439) from stock
Brian M.
DISHWASHER MAYTAG MDB4949SDM3 Cc unit not draining Found water in tub Drained out Ran diagnostics found error for float switch Followed tech sheet recommendations Needs control board ; ordrng 1 W10737607 (cntrl-elec)
Jason N.
WASHER MAYTAG MVWB835DW4 "Cc unit randomly stopping Ran diagnostics, found code f5e1 for lid lock fault. Ordering lid lock assembly.; ordrng 1 W10810403 (lid lock assy)"
Corina B.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 CC that the door is not closing all the way. Found the gasket at the bottom of the ff door is not touch the frame. Steamed gasket out. Checked door found the door bowing in. Will need a new door. ; ordrng 1 LW10646224 (dor-fip)
Gabriel P.
REFRIGERATOR MAYTAG MBF1958FEZ03 "Found air leak correct issue advise customer for things to watch out for,opt test ok"
Dan H.
REFRIGERATOR KITCHENAID KSRB22FKBL00 "Customer complaint that unit is running a lot and mullion is hot, mullion is warm to touch, fresh food section temperature at 39 degrees, freezer section temperature at 5 degrees, found condenser fan not running, condenser fan is receiving 120vac , unit needs new condenser fan motor and blade; ordrng 1 W10822259 (motor-cond) and 1 WP2190685 (blade-fan), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE GE JT915W0F6WW "F9 code popped back up. Found new fan just replaced is bad, open resistance. Ordering fan*** Put on a cancellation list; ordrng 1 WB26T10018 (fan assy)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed new part unit op tested good
Jeff M.
WASHER MAYTAG MVWB765FW2 Installed new part unit op tested good
Corey L.
DRYER MAYTAG MGD5500FW1 "Customer complaint dryer is making noises gets worse with a load, customer stated total appliance had been here for this issue 9 times now and has ordered and replaced several things, had customer add clothes to dryer, confirmed dryer is vibrating excessively, noise coming from several things, water valve bracket gas valve metal and blower housing, found 3 feet backed out and loose, tightened, vibration is better, noises at blower housing seem to stop, put unit back together and ran normal dry cycle 10 min, after 7 min he gas burner area started making a vibrating noise again, found 3 holes on burner assembly to bracket stripped not allowing screws to secure tightly; ordrng 1 280119 (gas burner) and 1 3389888 (bracket)"
Arthur V.
DRYER MAYTAG MDE6000AYW "Found sock in blower area causing noise. Unit needs shroud seal and parts listed. Please ship seal to customer. After taking unit apart customer can decide if all parts are wanted to be replaced ; ordrng 1 WP33001767 (seal- shro), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER KITCHENAID KDPE334GPS0 Found wrong part ordered Please order lens indicater talked to SM ; ordrng 1 W11281068 (light-ind)
Arthur V.
REFRIGERATOR KITCHENAID KRFC704FBS01 Could not remove fill tube assy. Fill tube assy would not budge (see pics ). Need door replaced advised customer 4-6 weeks and to call us when door arrives Also Advised customer to inspect door upon arrival. ; ordrng 1 W11254958 (dor-fip)
Arthur V.
DRYER WHIRLPOOL CGM2745FQ Still no parts in. Waiting. Please make this a pseudo call for tomorrow so i can get this straightened out. ; saved tckt
Corina B.
WASHER MAYTAG MHW3505FW1 Found drain pump full of dog fur. Cleaned drain pump out.started a normal cycle filled and drain. Ran a drain and spin with clothes. Optest ok
Jason N.
WALL OVEN WHIRLPOOL KEBS277SBL00 "Installed thermal fuse, op test no good. No power from control relay. Unit needs control board. Customer left for work, left a notice on lbc to call office to schedule her next service.; ordrng 1 WPW10119142 (cntrl-elec)"
Arthur V.
RANGE WHIRLPOOL WFC310S0ES3 Replaced control. Tested unit. Op test good. Both bake and broil working now Took core for return
Corey L.
REFRIGERATOR WHIRLPOOL WRS342FIAM02 "Customer complaint light in fridge are dim and frz was dim but it’s out all the way now plus there is a crack on the liner on bottom and two shelves, advised customer not to put jugs and case of pop on same shelf and to keep heavier items to the side, advised the shelves are not mechanical failures and are no covered, found frz led failed, replaced with ts surplus led, siliconed crack in liner, op test good; used 1 WPW10515057 (LED) from stock"
Joe O.
WASHER WHIRLPOOL WTW8040DW4 Installed control and ui. Ran auto test and calibration. Op test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Installed control and thermistor. Op test ok
Gabriel P.
WASHER MAYTAG MVWX655DW0 "Replace all parts opt test ok ,but found agitator teeth strip ordering agitator ; ordrng 1 W10902814 (washplate)"
Brian M.
REFRIGERATOR KITCHENAID KRMF706EBS01 Cc of no cool in fridge Found evap frosted over and fan not running Defrosted evap fan still not moving Needs fan kit ; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
Corey L.
REFRIGERATOR WHIRLPOOL WRS325FDAT02 "Customer complaint door is sagging and not shutting all the way like before, confirmed doors are not level, raised door and added loctite to adjuster bolt, op test good"
Brian M.
DISHWASHER FRIGIDAIRE FFBD2406NB9B Installed lower spray But also needs upper spray arm ; ordrng 1 5304506740 (spray arm)
Corey L.
WASHER WHIRLPOOL MVWB765FW3 "Customer complaint washer is noisy and wobbly, found bearings failed, unit needs gearcase, found Lin full of powder detergent, advised customer only need 1-2 tbsp of he detergent, replaced gearcase with ts part, op test good ; used 1 W10811956 (CABRIO GEARCASE) from stock"
Corey L.
FREEZER WHIRLPOOL WZF34X16DW04 "Installed control, control now sending power to compressor, compressor tries to start, bench tested compressor, found start dev failed, replaced with ts, op test good ; used 1 8201786 (STARTER) from stock"
Corey L.
REFRIGERATOR AMANA ABB2224BRW00 "Replaced slides, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Customer complaint twice now the whole fridge lost cooling and was fixed once by cycling breaker, temps were 2 frz and 38 ff, unit needs new control, replaced control with ts control, op test good, took old part for return; used 1 WPW10503278 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
Joe O.
REFRIGERATOR KITCHENAID KSC24C8EYY01 "Recovered refrigerant, installed drier and evap. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
Joe O.
REFRIGERATOR KITCHENAID KBLA20ELSS01 Cc: not coolingFound temps in both ff and freezer section at 75 degrees. Compressor not running. Hooked to compressor tester. Needs ptc relay. Installed new ptc. Unit is cooling. Advised customer to allow 24 hours for unit to cool. Op test ok; used 1 8201786 (STARTER7155) from stock
Arthur V.
WASHER MAYTAG MVWX655DW1 Replaced control. Recalibrated. Passed. Op test good. Took core for return
Brian M.
DRYER GE GTD33EASK0WW Cc of no tumbling Found belt broken and idler damaged Needs belt and idler pulley ; ordrng 1 WE12M29 (BELT ) and 1 WE12X20395 (idler pulley)
Arthur V.
SXS REFRIGERATOR MAYTAG MSF22D4XAB01 Raised door (freezer) so that liner was not dragging on bottom and so that that door gasket fits at the top. Unit op test good cleaned ice build up at the top of the door
Corina B.
DISHWASHER MAYTAG MDBH979SAM0 CC that when you select the cycle will go to a different cycle. Removed front panel found silver migration on the ui. Service pointer W10732429B. Called t/l Andrew. Office to order part; ordrng 1 W10811169 (panel-cntl)
Arthur V.
WALL OVEN WHIRLPOOL RBD245PRS05 Replaced upper oven bake element. Op test good
David R.
WASHER MAYTAG MVWB450WQ1 "Cc of bearing grease splattered. Found bad bearing, grease wasn’t splattered too much to damage other components. Made sure tub comes out. Found hub wore all the way down and coming apart. Ordering hub and bearing.*** make last call of day and give time to do, small space to work in.; ordrng 1 W10435302 (bearing ) and 1 W10820039 (hub , used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DISHWASHER WHIRLPOOL WDT780SAEM2 Cc: not dryingFound error code f7e1(no heat). Found heating element to have 14 ohms. Ran diagnostics. Found element to heat. Replaced control. Op test ok
Jason N.
WASHER MAYTAG MVWB765FW0 "Cc unit still not working properlyCustomer states it’s still filling too much and taking too long to wash, and agitating is too slow. Ran diagnostics, found code f0e5 for off balance load. Had customer run a “normal load”. Deep fill off. Water level sensor sensing properly, agitating properly. Could not find any issues at this time, unit operating as designed."
Jason N.
WASHER MAYTAG MVWB765FW0 "Installed control board, op test no good, console not powering on. Unit will need console as well. Customer not repairing. Advised customer that office will be in contact with him regarding refund for repair costs."
Jason N.
REFRIGERATOR WHIRLPOOL MFX2570AEB0 "Cc unit not making iceRan manual ice maker test harvest, ice maker did index, but making grinding noise. Replaced ice maker using truck stock. Op test good.; used 1 W10882923 (ICE MAKER ASSY) from stock"
Joe O.
MICROWAVE MAYTAG MMV4205BAB Installed magnetron and diode. Op test ok
Brian M.
WASHER WHIRLPOOL WET4027HW0 Cc of unit not locking Ran lid lock test OP TEST No good Needs lid lock ; ordrng 1 W11176112 (latch)
Brian M.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Cc unit not cooling Found no frost pattern on evap and compressor pulling .5 amps Needs evap compressor due to not having enough process stub And drier EST only
Gabriel P.
COOKTOP ELE WHIRLPOOL WFE770H0FZ2 Replace parts opt test ok
Corina B.
REFRIGERATOR KITCHENAID KRFC704FSS00 Replaced the plate. Optest ok
David R.
RANGE GE JT915W0F6WW Replaced parts. Tested. Op test ok
David R.
WASHER MAYTAG MVWB865GC0 "Cc of smell, thought she had a draining issue. Went through, no error codes, tested all components tested good. Went through owners manual and cleaning maintenance and different products recommended. Unit is good, nothing stuck, draining correctly. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found ice maker connection not plugged in correctly. Corrected, ran through step 25, ice maker cycled and heard valves opening trying to let water through. Tested out other components of ice maker and water dispenser, both checks good. Op test ok."
Dan H.
REFRIGERATOR FRIGIDAIRE FGHB2735NF3 "Installed new evaporator fan motor, op test good"
Joe O.
FREEZER WHIRLPOOL WRT318FZDW02 "Cc: ice build up in freezer Under ice maker, and in ice bin/ freezer not cooling properly unless on max coolCustomer cleared ice prior to arrival. Found small amount of ice behind evap cover directly under ice maker. And along the rear wall under fill tube. Found ice build up on the ice maker under fill cup. Customer had door open in freezer could not get a proper temp in unit. Needs ice maker and evap thermistor; ordrng 1 WPW10384183 (thermistor) and 1 WPW10715709 (icemaker)"
Dan H.
WASHER WHIRLPOOL MVWB835DW4 "Installed new control and user interface, op test good"
Brian M.
REFRIGERATOR WHIRLPOOL WRF535SMHB01 Installed door and name plate OP TEST OK
Dan H.
DRYER WHIRLPOOL MEDC215EW1 "Installed new door switch, op test good"
Dan H.
FREEZER MAYTAG MZF34X16DW01 "Customer complaint that unit is not freezing, temperature at 27 degrees, fan is running, good frost pattern on evaporator, unit needs new control; ordrng 1 W11382529 (CONTROL 243.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER MAYTAG MVWC215EW0 The actuator failed. The unit was not registering the drum speed I replace the actuator with truck stock; used 1 W10913953 (ACTUATOR) from stock
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced part. Tested. Op test ok
Dan H.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint That unit is not making ice, found e2(motor lost position) error code, unit needs new ice maker, fresh food section temperature at 50 degrees, good frost pattern on evaporators, thermistors are good, unit needs control also, control is no longer available ; ordrng 1 W10581605 (cntrl-elec) and 1 WPW10764668 (ice maker), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL GI6FARXXY04 CC that there is water leaking at the bottom of the freezer. Found service pointer W10632338E to replace the drain tube. Replaced the drain tube from t/s. Steamed the evap pan out. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
Jeff M.
RANGE WHIRLPOOL WFG320M0BS3 Installed new part unit op tested good
Jeff M.
RANGE WHIRLPOOL WFG550S0HV1 Installed new part unit op tested good
Brian M.
BUILT-IN M/W JENN-AIR JMD2124WS0 Replaced drawer and glass.. OP TEST OK
David R.
OTR MICROWAVE MAYTAG MMV4206FZ-2 "Cc not heating. Transformer winding giving 120. High side not sending voltage. Will need mag, cap diode. *** customer paid for SVC.*** do not order parts; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 W11256462 (diode ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR KITCHENAID KFIS20XVMS2 CC that the unit does not work. Found the lights are working. The ui is non responsive. Will need a new control and ui. Ui is nla. Cust is going to see if she can find the ui
Brian M.
RANGE WHIRLPOOL WFC150M0EW Installed glass OP TEST OK
Brian M.
DISHWASHER KITCHENAID KDTE234GPS0 Cc unit not washing or drying well Found no errors during diagnostics Found heater turning on Advised customer on running hot water and using jet dry Gave samples of jet dry and showed how to fill it Showed customer in manual on the benefits of using jet dry
Corey L.
WASHER AMANA NTW4516FW1 "Customer complaint washer is not working and basement flooded, confirmed basement flooded, found gfi unit plugged into tripped, reset outlet, op test good, control not needed"
Brian M.
DISHWASHER KITCHENAID KUDE70FXBL5 Cc of unit not powering on Found unit getting 120v control Reseated connectors and unit Turned on Ran test cycle and button test OP TEST OK Estimate If happens again
Jason N.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Cc unit doors not closing flushCustomer send pop to service @fredsappliance.comCustomer states the freezer door sticks out 1/4inch from ff door. Called wp techline. Bruce, suggested using cabinet adjustments to try to close gap, but if door is closing and sealing then unit is working as designed. Adjusted both sides, forward and back to no avail. Unit doors closing and sealing. Op test good."
Jason N.
REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Cc unit not making iceRan manual ice maker harvest, ice maker indexed but no water came into mold. Found fill tube blocked with ice. Steamed fill tube, reran manual cycle. Op test no good, no water entering. Checked source pressure, no water at source line. Piercing valve on full. Advised customer to contact plumber to check."
Corina B.
WASHER FRIGIDAIRE FWT645RHS0 Replaced the bellow. Started a normal load. Optest ok. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CC that the freezer is not working. Ff 37* Fz 0*. Checked evap good frost pattern. Fans are running. Damper is opening and closing. Optest ok.
Dan H.
REFRIGERATOR FRIGIDAIRE FGHB2735NF3 "Customer complaint that unit is not cooling and showing error code, unit is showing, sy ef error code, unit needs new control, only charged customer the difference between the fan motor and control ; ordrng 1 242115279 (board-main power)"
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Installed new damper control, op test good"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 I found a wire broke that comes from the fridge door I took a picture of the broken wire after I spliced it together needs a new door ; ordrng 1 LW11037733 (dor-fip)
Jeff M.
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Who is the customer’s hearing is the diverter control inside the fridge opening and closing. Needs replaced ; ordrng 1 WPW10594329 (control)
Jason N.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Installed evap fan harness. Advised customer to allow 24 hrs for temps to return normal before restocking. Op test good.
Corina B.
WASHER WHIRLPOOL WFW5090GW "Cust showed pop, sent pic. CC that there is a grinding noise in the spin cycle. Started a drain and spin. Unit is sitting on a pad. Advised cust to install the pan in between the drain pan and unit. Optest ok."
Gabriel P.
RANGE WHIRLPOOL WFG320M0BW2 "Seal is working as design,and its not broken also close door with paper then pull and fills resistant when pulling paper,opt test ok"
David R.
DRYER WHIRLPOOL WGD4815EW2 "Cc scraping noise. Found bad roller. Customer had new rollers here that were never used. Replaced with those. Used zoom spout, tested. Op test ok"
Gabriel P.
RANGE AMANA AGR5330BAS3 "Replace control display,opt test ok"
David R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced drain tube. Old one clogged with dog hair. Steamed all ice out. Op test ok
David R.
WASHER WHIRLPOOL WFW5620HW0 "Cc water leaking from dispenser. Stacked unit. Took off Screws to panel, repositioned. Took apart dispenser. Repositioned everything. Ran normal cycle and test cycle. No leaks. Op test ok."
David R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Didn’t put drawer in all the way. Corrected. Op test ok
Gabriel P.
REFRIGERATOR KITCHENAID KSSC48QVS02 Arrive and customer said it started making ice call robert for opinion rather should I replace icemaker or not he to replace it cuase it fail the first so replace icemaker opt test ok
Arthur V.
WASHER WHIRLPOOL WTW5000DW2 Replaced latch assy due to unit not locking. Ran recalibration. Passed. Op test good Customer had hose come apart
Gabriel P.
REFRIGERATOR KITCHENAID KFIS27CXMS4 "Found drain pan clogged clear out by steaming it,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Gabriel P.
RANGE WHIRLPOOL KEBK206SSS04 Replace doors glass opt test ok
Corina B.
WASHER MAYTAG MVWC400XW3 "CC that there is a loud squealing. Ran diag F7E5 – SHIFTER FAULT, F7E6 – MOTOR FAULT, ran a manual agitate and spin, good. Threw clothes in a rinse a spin. Found the shifter having a hard time shifting. Replaced the shifter from t/s. Ran a calibration. Started a rinse and spin with clothes. Optest ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 WPW10006355 (ACTUATOR 5713) from stock"
Dan H.
RANGE KITCHENAID KSEG700ESS2 "Installed new convection fan , op test good"
Brian M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Cc of condensation on freezer door gasket Unit does not have a mullion heater Raised the door a little per advice from whirlpool on previous repairs for this issue Advised customer to watch.
David R.
WASHER MAYTAG MVWB865GW0 "Cc something wrong with spin cycle, clothes still wet on some cycles. No error codes. Felt like tub was contracted a little. Removed tub, found some clothes ripped in bottom. Removed, ran test 51/52. Looked underneath. Op test ok"
Dan H.
REFRIGERATOR GE CZS25TSEBFSS "Installed new ice chute door and solenoid, op test good"
Gabriel P.
WASHER MAYTAG MVWX655DW1 "Found error code f0e5 off balance load advise customer how to proper use unit and what to look for in future ran calibration and auto test pass ran 4 large towels pass,opt test ok"
Corey L.
REFRIGERATOR AMANA ABL2233FES "Replaced ice maker, op test good"
Jason N.
COOK TOP KITCHENAID KGCD807XSS02 "Cc unit leaking gasFound gas leak at RF valve, gasket will not seal. Unit needs RH valve. Valve ( 7502P505-60) is nla on parts lookup. Called wp techline, Steve, designated unit as non-repairable. "
Jason N.
WASHER WHIRLPOOL WTW5000DW1 "Cc unit not spinning out enough waterRan auto test. Hub worn, spin basket and washplate spinning together. Unit needs hub. Replaced hub using truck stock, reran auto test and calibration. Op test good.; used 1 W10528947 (HUB) from stock"
Joe O.
REFRIGERATOR GE PFSS5NFWASS "Cc: not coolingCustomer had unit unplugged until approximately 1pm today. Found temps in freezer at 71 degrees. Found compressor not running, and cold. Hooked up compressor tester. Found compressor started. Needs inverter boxCustomer does not want to repair at this time"
Corina B.
WASHER WHIRLPOOL WTW5000DW1 CC that the washer will fill and do nothing. Ran diag no codes. Ran an auto test. Ran a calibration. Started a normal cycle with towels. Filled went to wash. Optest ok Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.
Arthur V.
DISHWASHER MAYTAG MDB4949SDM2 Found hinges bent and door not closing. Straightened out both hinges and door closes now. Unit needs dispenser (not covered by any warranty)and all 4 wheel assembly. Customer does not want repaired.
Corina B.
REFRIGERATOR KITCHENAID KBFS25EVMS00 "CC that filter is stuck. Removed filter, replaced the filter. Optest ok."
Joe O.
REFRIGERATOR KITCHENAID KRSC503ESS00 Installed listed parts. Tested ice maker and water. Op test ok
Joe O.
MICROWAVE KITCHENAID KMBS104ESS02 cc: dead spot in display. Installed control and panel. Op test ok
Arthur V.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced fill tube and icemaker. Advised cust to give it 24-48 hrs to start making ice
Corina B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 CC that there is water leaking on the floor. Checked drain pan. Removed kick plate looked at the water dispenser. Found John guess fitting with hairline crack. Replaced fitting from t/s. Optest ok.; used 1 WR02X11330 (5/16 UNION) from stock
Joe O.
GAS SLIDE-IN JENN-AIR JDS9860AAP Installed parts. Op test ok
Arthur V.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cust complaint that after Peeling some hard boiled eggs they froze overnight on the middle shelf. . Nothing else except the eggs froze. Before or since except some mini carrots. Replaced noisey baffle. Op test good. Customer to monitor
Corina B.
REFRIGERATOR WHIRLPOOL GI7FVCXWY01 CC that there is frost and ice on the ice box and not making ice. Found ice and frost around the frost of the ice maker. Service pointer R8178796-A to replace the Fascia Heater Kit. Cust does not want to repair
Corina B.
WASHER WHIRLPOOL WET4027HW0 Found the water valve blue wire was not in the mulex plug. Inserted the wire. Ran a manual test for cold and hot water. Optest ok. There was a tear in the flooring before we started. Took pic.
Arthur V.
DISHWASHER WHIRLPOOL WDT720PADM0 Found unit needs pump and motor assy. ; ordrng 1 WPW10671941 (pump&motor)
Corina B.
DRYER WHIRLPOOL MDE7600AYW CC that the baffle is loose. Tighten the baffle. Optest ok.
Jeff M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 The compressor is seized needs a new compressor ; ordrng 1 W10309988 (compressor) and 2 W11179385 (drier-tube)s
Jason N.
RANGE KENMORE 790.487629 "Installed upper bake element, ran bake test to 350. Op test good."
Jeff M.
REFRIGERATOR GE PGCS1RKZH2SS "It appears the icemaker was not needed. Exchange the cost of the icemaker for the cost of the water valve; ordrng 1 WR57X10032 (valve,water)"
Gabriel P.
DRYER WHIRLPOOL WGD4815EW Found no issue with unit everything test good also found microwave on top dryer and scratch the dryer other then that opt test ok
Dan H.
REFRIGERATOR GE GSH25JFRFCC "Customer complaint of no water, found water valve turned off, opened valve, op test good"
Joe O.
DRYER WHIRLPOOL WGD9400SU0 "Cc: will not start cycleFound belt switch open needs belt switch. When disassembling the unit the plastic holding the clips on the front panel broke. clips were held on by melted plastic. Spoke with BJ he stated to give it to the customer at half price. Needs trim and belt switch.; ordrng 1 279782 (BELT switch3584) and 1 WPW10180492 (trim6900), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL WFW8740DW0 Customer complaint of error codes Found errors 91 31 stored Ran auto test and it completed as normal Advised on soap usage OP TEST OK
Jason N.
MICROWAVE KITCHENAID KHMC1857BSS "Cc unit not heating as hot as it used toCustomer stated it used to burn her hands when she took food out, now it’s not.Ran test heat using cup of water for 1 min. Water sufficiently hot, checked power level on unit, power level was lowered to 90%. Raised back up to 100%. Unit is working as designed."
Jason N.
DRYER WHIRLPOOL WGD5000DW3 Installed flame sensor and coil. Ran dryer heat test. Op test good.
Jeff M.
WASHER AMANA NTC3500FW00 There was a Penni in the drain pump op tested good
Jason N.
WALL OVEN ELE WHIRLPOOL WODA7EC0HZ01 Installed both appliance manger board. Ran op test on both upper and lower to ensure all functions are working.
Jeff M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Hoses were not needed there a ceramic in the pump
Joe O.
DRYER MAYTAG MEDB850YW0 "Cc: not dryingFound heating element open. Needs heating element; ordrng 1 WP8544771 (element10349), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER WHIRLPOOL MHWZ600TB02 "Customer complaint of noise,started quick wash cycle, ran drain and spun , no unusual noises heard, unit is operating as designed"
Joe O.
WASHER MAYTAG MVWC565FW0 "Cc: not agitating or spinningFound cam extremely loud. Found hub stripped out. And belt warn out. Needs cam belt and hub. Replaced cam belt and hub. Ran auto test. Basket is really off balance and still making a squealing and knocking noise. Needs gearcase and basket.; ordrng 1 W10752719 (basket) and 1 W11035751 (gearcase), used 1 W10528947 (HUB), 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"
Gabriel P.
RANGE JENN-AIR JES9900BAS "Call bj to help me diagnose the complaint issue found burner bad and control switch also will 2 techs on the job cause there’s is a ventilation underneath it would of been hard for one tech to do job charge double labor customer will not fix collect service call only,opt tes ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Dan H.
RANGE WHIRLPOOL WGG745S0FS02 "Installed new control and user interface , op test good"
Brian M.
DRYER WHIRLPOOL WED49STBW1 Found issue to be with not having 220v
Dan H.
RANGE WHIRLPOOL GBD309PVS02 "Customer needs lower oven door reassembled, inner door glass was broken, customer ordered and received wrong inner door glass, customer will get correct inner glass and call us back"
Gabriel P.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replace all doors,opt test ok"
Brian M.
WASHER MAYTAG n/a Cc units washplate moves freely Found washplate stripped out Needs washplate EST only
Brian M.
WASHER MAYTAG MVWC465HW2 Cc unit not starting Found error or long fill Found cold water supply line full of sediment Cleaned sediment ran manual cold valve test Ran auto test and calibration OP TEST OK
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Good frost pattern on freezer section evaporator , installed new control and user interface , advised customer to monitor"
Jeff M.
WASHER MAYTAG MVWX655DW0 "It appears that the upper counterbalance ring is empty in the back right shock is worn. Needs a drum which is covered under a 10 year warranty on the shocks; ordrng 1 W10752719 (basket) and 1 W11130362 (suspension), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER MAYTAG MVWB855DC1 Installed control and UI Ran auto test and calibration OP TEST OK
Jason N.
REFRIGERATOR KITCHENAID KBFO42FTX00 "Cc unit leaking on and off and ice sticking together.Found ice cubes in ice bin fused together, this is not a cooling issue as customer thought, bottom of container a single ice block, ice maker is leaking into bin. This unit has 2 separate issues, also found freezer evap drain frozen over. ; ordrng 1 WP2307650 (valve-inlt9616) and 1 WPW10277450 (icemaker17158), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER MAYTAG MTW5570TQ0 "Found damage to motor (see pics) and signs of water damage to trans,and clutch (rust). No signs of damage in the control area but everywhere else there are signs of water. Unit is unrepairable and not safe to use"
Corina B.
LAUNDRY CENTER FRIGIDAIRE FFLG2022MW3 CC that the unit will not drain. Removed drain pump and found blockage. Removed blockage from drain pump. Started a rinse and spin. Optest good.
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced ice maker. Cycled ice maker. Dispensed ice. Optest ok.
Joe O.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc: water flowing at an angle, nearly out of the cupFound debris inside the water line. Cleared debris. Op test ok"
Jason N.
REFRIGERATOR WHIRLPOOL KRMF706EBS Installed freezer door and nameplate. Op test good.
Dan H.
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is leaking, started normal wash cycle, unit filled canceled and let drain out, unit is not leaking, floor drain under sink is over flowing, unit is operating as designed"
Gabriel P.
WASHER MAYTAG MHW5500FW0 Found outlet open ground both sides throwing off control panel customer said they replace it and 2 weeks later started acting up making sound on its own and locking door explain him he will need to get that fix before replacing new control panel ; ordrng 1 W10911042 (panel-cntl)
Gabriel P.
DRYER WHIRLPOOL WGD4850HW0 "Replace igniter,opt test ok"
Brian M.
DISHWASHER KITCHENAID KDTE304GPS0 Cc of no heat when drying Ran diagnostics found error for heater circuit Rant auto test heater kicked on Replaced control Ran auto test OP TEST OK
Dan H.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer complaint that unit is freezing things on left side fresh food section , fresh food section temperature at 42 degrees , nothing found frozen, explained to customer that the left side of unit is where the air flows, showed customer how to adjust temperature, unit is operating as designed"
Gabriel P.
DISHWASHER WHIRLPOOL WDF750SAYM0 "Replace panel and gasket technician order ,opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL PTB1954GRW "No noise found could be able to duplicate at this time,opt test ok"
Gabriel P.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Replace latch still not closing calling whirlpool spoke andy 7726039651 they ask me to replace inner door and metal hinges ; ordrng 1 W10667473 (lower dr seal) and 1 W10713614 (door-inner) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WPW10544004 (door latch strike)
Jason N.
DISHWASHER WHIRLPOOL WDT720PADW2 "Installed springs bushings and friction pads. Door not longer falling, op test good."
Jeff M.
REFRIGERATOR MAYTAG MFC2062FEZ01 "The unit will randomly shut off customer will manually turn it back on and a work phone unfortunately the unit wasn’t displaying any issues at the time so I cannot properly diagnose the machine estimate only possibly the control; ordrng 1 WPW10677146 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Installed left freezer door bracket. Steamed gasket pliable, stretched to make good seal. Advised customer to allow 1hr for gasket to cool. Op test good."
Joe O.
WASHER WHIRLPOOL WTW6600SW2 "Cc: off balanceFound suspension extremely bouncy. Ran drain and spin. Unit started bouncing all over. Needs suspension rods.; ordrng 1 W10820048 (suspension7688), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR GE GSH25JFTAWW "Cc of no cool Found unit to have no frost pattern and amp draw at .5amps Also found heater open Needs heater, evaporator and filter drier sealed system repair EST only"
Corina B.
WASHER MAYTAG MVWB865GW0 "Cust showed pop, sent pic CC that the unit will not turn on. Ran diag f9e2 Water Ring Detected, Pump Drive System Proble,. Ran an auto test, calibration and an encoder test passed. Started a normal cycle with towels. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Paused the unit, would not start again. Will need an ui and control ; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"
Brian M.
DRYER MAYTAG MEDC465HW0 Cc of squeaking Found idler pulley worn down Replaced using truck stock Ran test cycle with customer in room No squeaking OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
Jeff M.
DISHWASHER WHIRLPOOL MDB8959SFZ4 Installed new part unit op tested good
Corina B.
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 Cc of ice build up and leaking on the inside. Cleared out drain hose. Placed copper wire into drain to prevent freezing when unit goes into a defrost cycle. Optest good.
Dan H.
RANGE WHIRLPOOL WFE745H0FS2 "Customer complaint that broiler is not working, started broil on high, found broil element disconnected, connected broil element, broiler heated, op test good"
Jason N.
DRYER WHIRLPOOL WED9500TW3 "Cc unit powers on but does not startConfirmed no start condition, found belt broken and belt idler worn. Replaced using dryer repair kit from truck stock. Ran dryer op test, test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Joe O.
DISHWASHER GE GDF520PGD4BB "Cc: not drying dishesOhmed out heater. Found 14 ohms, tech sheet states unit should have 18ohms dry. Entered diagnostic mode, no error codes. Turned on heater. Found heater not powering on. Found heater is not receiving power. Needs control and heating element; ordrng 1 WD05X24776 (HEATING ELEMENT) and 1 WD21X22276 (dishwasher main boar)"
Joe O.
WASHER MAYTAG MVWX655DW1 Cc: stuck in drainCustomer states that the well went out and issues started at that time. Found error code f8e1(no fill long fill) f5e1(lid switch fault). Ran auto test and calibration. Lid lock is functioning in diagnostics. Tested water valve. Ran drain and spins. Op test ok
Corina B.
WASHER WHIRLPOOL LSW9700PQ1 "CC that the unit does not agitate. Checked coupling. Good. Checked motor. Good. Messed with cycle, would spin then slow down. Called bj said the the gear case and coupling are frozen. Will need gear case coupling brake and drive system. Customer does not want repair."
Jason N.
REFRIGERATOR GE PFSF6PKXABB "Installed customer supplied ice maker, ran manual cycles test, ice maker indexed properly and water valve activated. Op test good."
Dan H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that unit is not filling, confirmed, found water turned off, turned water on, unit filled, unit is operating as designed"
Gabriel P.
DRYER WHIRLPOOL WED8500DC4 Belt broke and don’t have a belt in my truck that fits whirlpool cabrio ordering belt ; ordrng 1 W10849499 (belt)
Arthur V.
DRYER GE GTDP490ED5WS "Found unit needs a timer knob. (Cracked). Timer working properly with a different knob. Please mail direct to customer for them to install; ordrng 1 WE01X20380 (control knob), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
RANGE WHIRLPOOL WEG750H0HZ0 Recieved part damaged. Need to reorder Reschedule at customer request ; ordrng 1 W11205353 (cntrl-elec)
Jason N.
REFRIGERATOR KITCHENAID KRMF706EBS00 "Cc unit not making iceRan ice maker diagnostics, code e1 for not cooling. Checked temps in freezer, good at 0 degrees. Ran test 36 ice box fan, fan did not turn on, unit needs ice box fan.; ordrng 1 W10846539 (evaporator fan blade12449), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
RANGE KITCHENAID KSEG950ESS0 "Internet switch is failing replace it’s permanently on when it on low and it cycles on and off when it’s on high. Yes the knob is on correctly.; ordrng 1 W10857622 (switch-inf), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"