Service History 126 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Euclid, OH 44132

Jason N

Job Details: 10/27/2021

"Cc unit not sensing and advancing cycle. Ran diagnostics, found code f7e4 for basket re engagement fault. Replaced shifter using customer supplied pre id part. Cleared codes. Ran auto test, all functions passed. Started normal load, sensing and filling, advanced to wash. Op test good."

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 10/27/2021

"Found error of latch failure replace from t/s then ran auto test and calibration ; used 1 W11307244 (DOOR LOCK), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Avon Lake, OH 44012

Angel

Job Details: 10/27/2021

Cc that units agitator is broken. Verified and agitator is fine has the new style shifter which came off the cam replaced with service pointer one from truck stock. Ran calibration Tested unit and working as designed. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Avon Lake, OH 44012

Angel

Job Details: 10/27/2021

Replaced seal tested unit. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model TSI18A3W

Near Bay Village, OH 44140

Angel

Job Details: 10/27/2021

Cc that unit was making noise. Verified unit and everything sounded normal temperatures were good and compressor sounded normal. Unit as of now is working as designed. Opt test ok.

We serviced a

MAYTAG DRYER

Model n/a

Near Euclid, OH 44123

Jason N

Job Details: 10/27/2021

"Cc unit not heating correctlyCustomer stated high doesnt dry clothes, have to run on medium and medium seems too hot for medium. Ran op test on high, element cycling on and off properly, exhaust temps reaching 185 degrees. Switched to medium setting, exhaust temps reaching 177 degrees, and element cycling properly. Checked airflow through venting outlet. Good airflow. Customer stated he cleaned vent out prior to visit. Can not duplicate temperature issue with unit at this time, unit is working as designed."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ01

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 10/27/2021

"Check door seal is good check ice chute is good check icemaker is good cant duplicate issue unit working as design explain customer of possible ice jam on ice chute and other causes that could happen when dispensing ice,opt test ok advise to monitor"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Bay Village, OH 44140

Angel

Job Details: 10/27/2021

Cc that unit is not doing anything and it was not draining. Verified unit and has all the leds on top on and they will not shut off tried reseting unit unplug connectors from control board and nothing was working unit will not let you turn it off unless you unplug unit. Tried to get it to diagnostics and will not let me either unplugged ui for a 1 minute and unit started draining without the ui connected and when i connected the ui it had a error code of F6E1 communication error with acu. Will need ui and main control board replaced. Ordering parts. Office to reschedule parts out of stock.; ordrng 1 W11481116 (Ui) and 1 W11481108 (Main control)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willowick, OH 44095

Jason N

Job Details: 10/27/2021

"Installed UI panel, all functions normal. Op test good."

We serviced a

MAYTAG STACK W/D

Model MHW5500FW1

Near Westlake, OH 44145

Angel

Job Details: 10/27/2021

Cc that unit is not draining and ui is in responsive sometimes removed drain pump and found a pad inside the drain catch. Replaced drain pump and ui tested unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Rocky River, OH 44116

Marie V

Job Details: 10/27/2021

Replaced lid lock. Op test no good. Called tech line stoke with TJ told me unit also needs control board. TJ. Cust will call whirlpool ; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Bentleyville, OH 44022

Brian M

Job Details: 10/27/2021

Cc unit not washing Ran test cycle no issue found unit is washing properly

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Maple Heights, OH 44137

Brian M

Job Details: 10/27/2021

Customer complaint of water collecting on top of the freezer gasket Humidity control is on and mullion is working. Freezer gasket is installed correctly and sealing Could not determine issue Sent report into whirlpool using service matters Advised customer on article on the whirlpool website about condensation and frost Advised to watch

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Westlake, OH 44145

Marie V

Job Details: 10/27/2021

"Cc that the clothes are still damp by the end of cycle. Confirmed cust had a load in, clothes are not all the way dry. Replaced control and took front panel off verify sensor, found connector a little loose. Corrected issue also, unit had installed flexible foil vent is a fire hazard also that is not a straight shot to the outside, advise cust to replace with flexible metal or rigid metal vent. Started the same load cust had in, let it run it started sensing and Id dropped down to 20 min, and it was still running, check the clothes they were getting dry. Op test okBrought core for return"

We serviced a

MAYTAG STACK W/D

Model MHW5500FW1

Near Westlake, OH 44145

Marie V

Job Details: 10/27/2021

See AT PVR.

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Amherst, OH 44001

Gabriel P

Job Details: 10/27/2021

"Replace drain pump then fill unit with water and press drain confirm it drain all water out,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Ashtabula, OH 44004

Dan H

Job Details: 10/27/2021

"Customer complaint that unit is not cooling, customer stated on the last visit that they would have cleaned if theyd remembered I was coming rescheduled to give them an opportunity to clean, nothing was done fridge was still gross, could not set down my tool bag, forgot to get pics"

We serviced a

FRIGIDAIRE RANGE

Model FCRG305LAFB

Near Conneaut, OH 44030

Dan H

Job Details: 10/27/2021

"Customer complaint that oven is not heating, confirmed, found igniter not glowing , igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Geneva, OH 44041

Dan H

Job Details: 10/27/2021

"Customer complaint that freezer section lights are out, confirmed, installed new led module, op test good , PLEASE RESTOCK!!!; used 1 W11462342 (Led module) from stock"

We serviced a

JENN-AIRE RANGE

Model JES9900BAB

Near Thompson, OH 44086

Dan H

Job Details: 10/27/2021

"Installed new infinite switch, op test no good , 240vac to switch , 30 vac out, element is good, talked to bj jumped out switch element heated, ordering two more switches ; ordrng 2 WPW10185286 (Infinite switch)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44130

David R

Job Details: 10/27/2021

"Replaced heater. Went into diagnostics and tested heater, turning on correctly. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991BOOM00

Near Painesville, OH 44077

Dan H

Job Details: 10/27/2021

"Customer complaint that unit is not making ice all the time, customer states that when they reset the breaker the ice maker will work for a little while, ran ice maker diagnostics, found e2(motor lost position) error code, ice maker harvests, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10628307 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mentor, OH 44060

Dan H

Job Details: 10/27/2021

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit ran test cycle, incoming water temperature at 73 degrees, no rinse aid in dispenser, heater and vent fan are working, advised customer to run hot water in sink and to use a rinse aid, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Dan H

Job Details: 10/27/2021

"Installed new ice maker , advised customer to monitor and allow up to 72 hours to fill bin"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Mayfield Heights, OH 44124

Corina B

Job Details: 10/27/2021

"Replaced the light opt ng. Lights are dim and flickering. Checked the ff led driver, found a burnt mark on the light. Has 120 volts coming in. Will need a new led. ; ordrng 1 WPW10515058 (Led), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS04

Near South Euclid, OH 44118

Manny

Job Details: 10/27/2021

"Cc unit is making a clicking sound like plastic rubbing on plastic, found damper motor arm loose reset damper arm, noise is gone, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Mentor, OH 44060

Dan H

Job Details: 10/27/2021

Customer stated that our office isnt open until 9 so she was unable to cancel appointment but they were able to get the washer running so no need for service

We serviced a

ADMIRAL DRYER

Model ADE7000AYW

Near Mentor, OH 44060

Corina B

Job Details: 10/27/2021

"Replaced the idler, puller, belt, support rollers and the glides. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSF

Near Garfield Heights, OH 44125

Brian M

Job Details: 10/27/2021

"Cc bake not igniting and bulb out Found igniter to be weak and bulb filament broken Needs igniter and bulb ; ordrng 1 5304509706 (Igniter) and 1 316538904 (Bulb), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MBF2258FEZ01

Near Parma, OH 44129

David R

Job Details: 10/27/2021

"Cc unit not making ice or ice getting stuck. Found correct voltage to icemaker. Found not cycling. Fill tube good. Replaced part from t/s. New icemaker cycled, good. Op test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Independence, OH 44131

David R

Job Details: 10/27/2021

"Cc after a power outage unit when starting would sense and then automatically say done, customer unplugged and plugged back in, tried again and unit worked. Customer then said about a week again unit did the same thing but no power outage. Ran diagnostics, no error codes. Ran diagnostics test and all components working correctly. Reset control, unplugged all connections and reseated them. Ran a normal cycle, good. Unit is good as of today. *** if customer still having issues after monitoring. Order control W11524820 , console W11406492"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near Brecksville, OH 44141

David R

Job Details: 10/27/2021

"Replaced evap harness, tested and reset temp settings. Let customer know to give unit 24 hours to cool down properly. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Strongsville, OH 44149

David R

Job Details: 10/27/2021

"Cc unit stopped mid cycle, stopped on rinse mode. Customer plugged in unit, rinse mode blinking, held cancel button 5-10 seconds. Ran diagnostics, no error codes. Ran diagnostics test, all components working. Ran quick wash cycle, going through cycle. Drain hose is seated correctly. Lid, agitator, spin, drain all working. Unit is working correctly as of today. *** if happens again would suggest replacing main control. W11417466 control"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS0

Near Beachwood, OH 44122

Brian M

Job Details: 10/27/2021

Cc unit not washing Customer had diverter torn apart and stated they dropped something in motor Took motor apart could not find anything but found tons of rail bearing in motor Advised on pump assembly ; ordrng 1 W10805015 (pump&motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBBL03

Near Cleveland Heights, OH 44118

Manny

Job Details: 10/27/2021

"Steamed evap took 45 mins, replaced evap harness, advise customer to allow unit 24hrs for temp to equalize. opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC6ESWW1

Near Cleveland Heights, OH 44118

Manny

Job Details: 10/27/2021

"Cc unit not filling, verified customer concern and found timer loose in the shaft and feel like not engaging on the contacts. Will only start on Spin cycle. Unit will need a timer. Customer will call us to order parts and pay for the remaining balance.; ordrng 1 WPW10243947 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HB00

Near Strongsville, OH 44136

David R

Job Details: 10/27/2021

Correct part number on box but opened up and found this wasnt the right control to this microwave/oven wall combo.*** bringing back part with me for return. ; ordrng 1 W11281220 (Console control)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Columbia Station, OH 44028

David R

Job Details: 10/27/2021

"Replaced actuator, ran diagnostics and diagnostics. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, OH 44060

Corina B

Job Details: 10/27/2021

Replaced the ice maker. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2670XEM0

Near Lorain, OH 44055

Angel

Job Details: 10/27/2021

Cc that dispenser on unit is not flowing correctly. Verified and line on back was kinked. Fixed line and dispenser started working as should. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Brooklyn, OH 44144

Manny

Job Details: 10/26/2021

"Cc unit has a loud clicking sound and burned smell. Ran diagnostics and found error code F7E5 for shifter error, replaced shifter actuator with the pre id part, opt test ok, calling wpl techline safety (3:43pm)to report findings, spoke to Donna she ask for details on the repair and parts used, sr# findings have been documented with wpl safety (4:06pm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Brooklyn, OH 44144

Manny

Job Details: 10/26/2021

"Cc unit not cooling in freezer and ice cream is getting soft, ran diagnostics all components passed, can duplicate issue unit is up to temp now, possible cause the door to closing all the way since it happened a few times while diagnosing the unit, leveled the unit to help the door closed all the way, door is. Losing by gravity, advise customer to keep an eye on it and to make sure the door is closed all the way. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near East Cleveland, OH 44112

Corina B

Job Details: 10/26/2021

CC that the oven does not heat. Confirmed. Checked the amp drawl 0 amps. 120 volts from the control. Replaced the igniter from t/s. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland Heights, OH 44118

Corina B

Job Details: 10/26/2021

Replaced the lid and hinges. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW9400SU00

Near North Ridgeville, OH 44039

Marie V

Job Details: 10/26/2021

"Cc that the unit is very loud when is spinning. Started a drain and spin cycle. It was very loud, check behind unit, pulley is correct , shaft is broken unit will need new tub assembly, the basket is not longer available. Unit cant be repair ; ordrng 1 W10772618 (Tub outer) and 1 8182247 (Basket) and 1 W10772607 (Tub outer front), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Amherst, OH 44001

Angel

Job Details: 10/26/2021

Cc that unit is not filling as should or agitating. Ran diagnostics and found error code F7E6 shifter fault. Looked under washer and shifter was out of place replaced with service pointer shifter ran a calibration and a auto test unit is agitating as should and filling as designed explained to customer that the washer will not fill all the way to the top specially in a normal cycle and only 6 to 7 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED8500DC3

Near Elyria, OH 44035

Gabriel P

Job Details: 10/26/2021

"Found defect pulley giving estimate replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 279640 (PULLEY-IDR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Madison, OH 44057

Dan H

Job Details: 10/26/2021

"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 37 degrees, freezer section temperature at 15 degrees, partial frost pattern on evaporator, system has a leak, unit needs new compressor , evaporator and filter drier, ran entitlement, parts and labor covered under 5 year extended warranty ; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor)"

We serviced a

GE WASHER

Model Gtw680bsj1ws

Near Strongsville, OH 44149

David R

Job Details: 10/26/2021

"Called Customer, did not want service anymore. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Montville, OH 44064

Brian M

Job Details: 10/26/2021

Cc unit not working Found several lid lock errors Replaced lid latch OP Test Ok ; used 1 W10810403 (LID LATCH) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Streetsboro, OH 44241

Brian M

Job Details: 10/26/2021

Cc unit keeps going out of balance and not spinning clothesFound suspension to be weak Needs suspension ; ordrng 1 W11130362 (suspension)

We serviced a

GE WASHER

Model Gtw680bsj1ws

Near Strongsville, OH 44136

David R

Job Details: 10/26/2021

"Cc unit put a large cover in, after that unit when agitating is make a large thud noise. Took about wash plate and tightened screw, took apart shifter, clutch, belt. Tightened all bolts and nuts. Ran again, customer said unit sounds better. Couldve just been something loose. Everything test good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Strongsville, OH 44136

David R

Job Details: 10/26/2021

"C unit not agitating. Found agitator needed replacing, from t/s. Tested in diagnostics and calibration. Good. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FNBL00

Near Highland Heights, OH 44143

Jason N

Job Details: 10/26/2021

"Connected water line and turned water source on. Found leaking from filter housing. Unit needs filter housing. Customer also wants to replace filter, adding filter for order. ; ordrng 1 WP2186443 (Filter housing) and 1 EDR5RXD1 (Filter)"

We serviced a

GE WASHER

Model Gtw680bsj1ws

Near Strongsville, OH 44136

David R

Job Details: 10/26/2021

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHV00

Near Parma, OH 44130

David R

Job Details: 10/26/2021

Replaced both slides in FZ. Had customer test out. Good. Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Brooklyn, OH 44144

Manny

Job Details: 10/26/2021

"Cc unit just beeping, also stated that the unit ran for 2 hours and they have to unplug the power. Ran diagnostics and found error code f8e4 for overflow fault, found some insulation under the flow switch causing the unit to have an overflow fault, cleared insulation from switch ran diagnostics cycle again, no error codes, unit is working properly, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44111

Marie V

Job Details: 10/26/2021

"Is not spinning the clothes all the way. Ran diag found error code F0E3 overload , F7E9 locked rotor , F0E9 OB paused , F0E5 off balance. Found lost of change between impeller and basket. Removed all and ran auto test, pass , calibrated unit and verify underneath that everything is clear nothing is preventing the rotor to move. Good.Advice cust to check the pockets before adding clothes to unit. That 6-7 bath towels = a full load and that only 1-2 tablespoons of detergent Pedro load is enough. Op test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 10/26/2021

"Replace console,opt test ok"

We serviced a

WHIRLPOOL SXS REFRIGERATOR

Model ED5LVAXVQ00

Near Cleveland Heights, OH 44118

Corina B

Job Details: 10/26/2021

"CC that the water is not conning out. confirmed. Found the housing leaking water. Will need a new housing and clip. ; ordrng 1 WPW10121138 (Housing) and 1 2260503W (Button), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Garfield Heights, OH 44125

Corina B

Job Details: 10/26/2021

"CC that there is a noise. Found change in between the basket and washplate, removed the change, ran a manual agitate and spin, no abnormal noises. Ran a calibration. Optest ok."

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 10/26/2021

"All fuse working as designed but timer is not moving giving estimate on timer ordering ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYH02

Near Painesville, OH 44077

Dan H

Job Details: 10/26/2021

"Installed new control, cleared evaporator , op test good"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Parma, OH 44130

David R

Job Details: 10/26/2021

"Cc unit not working. F6E2, F6E3 error codes. Communication error. All wires good. Will need control and console. Customer paid SVC, do not order parts. ; ordrng 1 W11135391 (Console) and 1 W11135392 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Ravenna, OH 44266

Brian M

Job Details: 10/26/2021

Cc that cloths have spots or soap is stil on it Found actuator not attached to splutch Replaced actuator Ran test Opt; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBM00

Near Deerfield, OH 44411

Brian M

Job Details: 10/26/2021

Cc Icemaker not working Rotating but not calling for water Replaced Ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ4

Near Seven Hills, OH 44131

David R

Job Details: 10/26/2021

Replaced door latch. Ran unit for leaks. Good. Unit is functioning properly. Op test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Amherst, OH 44001

Angel

Job Details: 10/26/2021

"Cc that unit was still frosting up on back of drawers on fresh food section. Confirmed the back panel in the ff section is frosted all up removed everything and steamed out unit found thermistor out place from where the service pointer W11092686 says to install placed correctly and pushed cap tube line and suction line back from the cover like the service pointer says also tested thermistors and tested good. Called tech line because customer has been having the same problem 3 times already. Spoke to Drew and explained issue and asked me to replace evaporator drip pan with service pointer W11092686 and fan assembly with harness. Customer paid service call and said they will try to get covered through whirlpool. Opt test ok. File#; ordrng 1 W11457241 (Drip pan kit) and 1 W11033168 (Fan assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KUWA244PBS0

Near Amherst, OH 44001

Angel

Job Details: 10/26/2021

Cc that unit was making a vibrating sound. Found some loose screws on bottom of kick plate retightened screws also cleaned out condenser coils that were dirty. Unit sounds and is working as designed. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Cleveland, OH 44121

Jason N

Job Details: 10/26/2021

"Cc unit does not heatCustomer stated brand new unit, never worked since it was delivered. Confirmed no heat during cycle. Checked power in to unit, L1 to L2 reading 0 volts, From L1 and L2 to N reading 123v. Both L legs wired to same phase. Advised customer to contact electrician."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ05

Near Lakewood, OH 44107

Manny

Job Details: 10/26/2021

Replaced right door gasket opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rocky River, OH 44116

Marie V

Job Details: 10/26/2021

"Cc that the unit only fills with water and nothing else. Ran diag, no error codes. Found drain hose on the floor. Corrected issue. Stated a normal cycle. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Fairview Park, OH 44126

Gabriel P

Job Details: 10/26/2021

Replace shifter latch but console not right one ordering parts neede ; ordrng 1 W11481116 (Encoder control) and 1 W11481108 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW01

Near Moreland Hills, OH 44022

Corina B

Job Details: 10/26/2021

Replaced the door. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Kent, OH 44240

Brian M

Job Details: 10/26/2021

"Cc unit is loud Gearcase is loud needs gearcase and slider kit Customer thinks they may have warranty with Lowes they will reach back out with a decision ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC400XW3

Near Amherst, OH 44001

Angel

Job Details: 10/26/2021

"Cc that unit sound like an airplane when spinning. Confirmed unit is loud when spinning will need gear case replaced. Customer does not want to fix unit they said they will buy new one. Opt test ok.; ordrng 1 W11132267 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB04

Near South Euclid, OH 44121

Jason N

Job Details: 10/26/2021

"Cc unit ice maker not working, water dispenser is good. Ran manual ice maker harvest test, ice maker will not index. Checked power in to ice maker, good at 122v. Unit needs ice maker. Noticed center mullion hot to the touch. Checked condenser fan in rear of unit. Found fan not working, checked motor resistance, fan motor reading open. Unit also needs condenser fan motor. Ice maker is not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10854034 (Condenser fan motor) and 1 WPW10300022 (Icemaker)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311PFGA

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/26/2021

"Cc unit not cooling in ff section. Found no airflow from ff section, frost buildup in freezer section. Ran damper test, damper op test no good, unit needs damper control. ; ordrng 1 242303001 (Damper control)"

We serviced a

GE DISHWASHER

Model GDT655SMJ2ES

Near Painesville, OH 44077

Dan H

Job Details: 10/26/2021

"Customer complaint that unit is not powering up, confirmed, diagnostic led on control is solid lit, unit needs new control; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER ELE

Model DE608

Near South Euclid, OH 44121

Jason N

Job Details: 10/26/2021

"Cc unit not heating Checked all thermals, found heater element open. Unit needs heater element. ; ordrng 1 WPY303404 (Heater assy)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Lakewood, OH 44107

Manny

Job Details: 10/26/2021

"Cc unit doesnt do anything and have error on display, verify unit has a f2e2 code for ui not communicating with control, tested for voltage coming to ui on connector P1A-2 and P1A-4 should have 5 volts and 5 volts are present unit will need a console UI. Tried contacting Lisa 3 times, no answer left lbc with tenant with an estimate she said she will contact landlord and give the estimate, let her know if they want to repair to give us a call and we can order the part needed, spoke to Maddie to let her know I was giving the estimate and moving to next call. ; ordrng 1 W10898448 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED5500FW1

Near Mentor, OH 44060

Joe O

Job Details: 10/26/2021

Cc: loud screechingFound rollers and pulley seizing to shafts. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS10

Near Fairview Park, OH 44126

Gabriel P

Job Details: 10/26/2021

"Replace panel control and display,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Seven Hills, OH 44131

David R

Job Details: 10/26/2021

"Took temps. FZ reading 0-1*. FF reading 38-40*. Temps in spec of where they are needed. Customer has settings to two bars. Called techline. Let know unit is working correctly, all temp in specs. All parts that were previously replaced are working. Unit is working as designed. Techline documented. "

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Lyndhurst, OH 44124

Corina B

Job Details: 10/26/2021

"F5E2 LID LOCK FAULT, F5E3 LID UNLOCK FAULT; ordrng 1 W11307244 (Lock)"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Mentor, OH 44060

Dan H

Job Details: 10/26/2021

"Customer complaint that unit is not starting, started normal wash cycle, unit started and filled, repeated, with same results, had customer start unit , unit started and filled, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Painesville, OH 44077

Joe O

Job Details: 10/26/2021

"Cc: flashing lights, beepingFound error codes f8e4(overfill switch open) f9e2(drain pump electrical error). Ran test cycle. Checked for excessive suds. Replaced drain pump. Ran test cycle. Found no excessive suds. Op test ok"

We serviced a

ELECTROLUX WASHER

Model EFLS627UIWO

Near Bentleyville, OH 44022

Brian M

Job Details: 10/26/2021

Cc unit still leakingPulled unit out checked hoses Ran test cycle for 30 min no leak Inspected bellow no issue found Not sure where a leak could be coming from unit did not leak while I was in the home Could not duplicate an issue

We serviced a

GE DRYER

Model GTD42EASJ0WW

Near Lakewood, OH 44107

Manny

Job Details: 10/26/2021

Replaced belt opt test okay.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Middlefield, OH 44062

Dan H

Job Details: 10/26/2021

"Customer complaint that unit is not draining, started normal wash cycle, unit filled , canceled cycle, unit drained completely, repeated, drain pump sun once and unit shut off, tough wash button on user interface working, ran diagnostics, cycle immediately shut off, unit needs new control and user interface ; ordrng 1 W11165145 (Ui) and 1 W11120155 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model MGR7775WS1

Near Cleveland, OH 44111

Gabriel P

Job Details: 10/26/2021

"Replace valve and knob,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ0

Near Willoughby, OH 44094

Corina B

Job Details: 10/26/2021

"CC that the door is not closing. Checked the gasket, good. Door is opening at a 90*. Opening and closing properly. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Williamsfield, OH 44093

Dan H

Job Details: 10/26/2021

"Customer complaint that unit only makes 3 ice cubes, fresh food section temperature at 41 degrees, freezer section temperature at -6 degrees, ice bin if half full, found ice maker fill tube partially frozen solid, unit needs new valve; ordrng 1 WPW10179146 (Valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 10/26/2021

"Ran diagnostic no error code ran hot and cold on manual test is good also level unit ran normal cycle is good unit working as design cannot duplicate issue explain customer how unit operate,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near Williamsfield, OH 44093

Dan H

Job Details: 10/26/2021

"Customer complaint that broiler is not working and of a dent in the console, confirmed dent in console, started broil on high, broiler lit, broiler stayed on, unit needs new console; ordrng 1 W11026866 (Console)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Geneva, OH 44041

Dan H

Job Details: 10/26/2021

"Installed new control, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8900BC0

Near Grafton, OH 44044

Gabriel P

Job Details: 10/26/2021

"Found unit push to far back so when opening door it will hit cabinet and wont stay open so move unit forward and it stay open show customer,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Elyria, OH 44035

Gabriel P

Job Details: 10/26/2021

Replace pump from previous job unit needs control but is in back order explain customer office reschedule wants you know when part arrive thanks and also call customer to let him know ; O-emld tckt

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFZ06

Near Ashtabula, OH 44004

Dan H

Job Details: 10/26/2021

"Installed new freezer section door, advised customer to monitor"

We serviced a

WHIRLPOOL DISHWASHER

Model ADB1400AGW3

Near Amherst, OH 44001

Angel

Job Details: 10/26/2021

Cc that unit is not draining. Confirmed it was not draining but could hear pump. Verified under sink and customer had installed new garbage disposal but did not remove the plug. I removed plug tested unit and draining as should. Opt test ok.