Service History 126 - Fred's Appliance

We serviced a

GE WALL OVEN

Model ZET958SF1SS

Near Shaker Heights, OH 44120

Manny

Job Details: 04/04/2022

"Cc handles is falling off and the other one is loose, one of the handles was just hanging from the door, removed door and reinstalled handle and fasten bolts, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Columbia Station, OH 44028

David R

Job Details: 04/04/2022

"Wrong part sent out, customer need deli drawer handle. Ordering and rescheduling ; ordrng 1 W11045125 (Handle)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Avon Lake, OH 44012

Angel

Job Details: 04/04/2022

Cc that clothes are not spinning out. When i arrived a load had just finished and clothes were spun out. Ran diagnostics and found F0E5 off balance load explained to customer the issue with the error code and how to try to avoid it. Ran a calibration on unit and Auto test and passed. Made sure everything underneath was good and it was. Explained to customer 6 to 8 regular bath towels for a full load and to try to keep the clothes classified like towels with towels jeans with jeans to try to keep even weight around basket for better performance. Can not find any issues with unit. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS04

Near North Olmsted, OH 44070

Gabriel P

Job Details: 04/04/2022

Diagnose fridge could not anything but cause is intermittent issue replace ice maker

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Elyria, OH 44035

Gabriel P

Job Details: 04/04/2022

Replace latch opt test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44129

Marie V

Job Details: 04/04/2022

Cc that the unit stays on spin and the light is blinking. When arrived light was blinking. Press start unit started spinning. Ran diag found error code F1E2 motor count roll fault. ; ordrng 1 W11399433 (Control)

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma, OH 44129

Marie V

Job Details: 04/04/2022

"Cc that the u it does not powers up. Confirmed, verify power. From L1 to N 93V, from L2 to N 183V from L1 to L2 245V. Will need electrician. There was another outlet, 240V tested unit, turned on, heat started going."

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS01

Near Madison, OH 44057

Dan H

Job Details: 04/04/2022

"Customer complaint that upper oven is not heating, found bake element open, unit needs new element, customer does not want repair at this time; ordrng 1 W11545804 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, OH 44052

Angel

Job Details: 04/01/2022

"Cc that unit is not powering on. Verified and it would not turn on. Reseted unit and turned on but would just shut off and control board was getting power but the light would not turn on. Unit will need control board. Gave customer estimate and stated they will get a new unit. Charged service call.; ordrng 1 W11116592 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near North Royalton, OH 44133

David R

Job Details: 04/01/2022

"Cc unit taking 2x to dry. Found unit pushed back too far causing poor airflow outside. Corrected. Air flow good to outside, ran on timed dry high heat. Feeling hot air outside. Good. Op test ok."

We serviced a

KENMORE REFRIGERATOR

Model 106.72152111

Near Avon Lake, OH 44012

Angel

Job Details: 04/01/2022

Cc that unit is leaking and has ice on the bottom of freezer. Verified and could not hear the fan and back panel was full of frost. Remove evaporator cover and found the fan barely running steamed out all ice and cleaned out the drain tube. Replaced fan from truck stock and unit started working as should. Opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776DEM02

Near Avon Lake, OH 44012

Marie V

Job Details: 04/01/2022

"Cc that the unit is not cooling in fresh food , took temps. 45*. Verify reading on thermistor, 67*. Unit will need new thermistor. Thermistor is under ice.; ordrng 1 W11033168 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE WASHER

Model GHWN4250D1Ww

Near Chardon, OH 44024

Jason N

Job Details: 04/01/2022

Installed front and rear springs. Ran quick spin test. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Brecksville, OH 44141

David R

Job Details: 04/01/2022

"FZ evap fan good. Also found harness tag sticking onto fan, removed. Tested. Unit is good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Westlake, OH 44145

Angel

Job Details: 04/01/2022

"Replaced agitator, bolt and cap. Opt test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Chardon, OH 44024

Jason N

Job Details: 04/01/2022

"Cc unit not draining outFound water left on bottom of unit, unit beeping like cycle was interrupted, hit cancel drain. Water drained out of unit. Ran diagnostics test cycle, unit filled and drained properly. Checked drain line for clog or buildup, checked clear. Ran wash test then cancel drain again, unit drained properly. Did find any issue with drain at this time."

We serviced a

FRIGIDAIRE DRYER

Model CRER7900AS1

Near Chesterland, OH 44026

Jason N

Job Details: 04/01/2022

"Cc unit not startingFound drive motor humming when start button is engaged. Able to jump start motor by pushing drum. Drive motor is weak, will need replaced. Estimate only at this time. ; ordrng 1 131560100 (Drive motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Ashtabula, OH 44004

Dan H

Job Details: 04/01/2022

"Customer complaint that unit is not making ice like it should, cycled ice maker , ice maker cycled and filled, found hot water coming from fill tube, advised customer that they need a plumber to correct, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Ashtabula, OH 44004

Dan H

Job Details: 04/01/2022

"Customer complaint that unit is not completing cycles, ran diagnostics found f2e1(stuck key) error code, started normal wash cycle, barely any cold water entering unit , valve is receiving 120vac , unit needs new valve , customer does not want repair ; ordrng 1 W11165546 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 04/01/2022

Found very little frost on evaporator they just install it 2days ago ordering parts need it ; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Filter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44128

Gabriel P

Job Details: 04/01/2022

All four fridge where not plug in he wants to reschedule ; schdld next appmnt for 4/8 FRI !

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Rocky River, OH 44116

Marie V

Job Details: 04/01/2022

"Cc that the door is not closing, found screw loose, had to removed spring in order corrected. Tested door. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Bay Village, OH 44140

Marie V

Job Details: 04/01/2022

Cc that the dispenser broke. Replaced dispenser. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Brecksville, OH 44141

David R

Job Details: 04/01/2022

"Replaced UI, tested. Good. Op test ok."

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRB

Near Shaker Heights, OH 44120

Jason N

Job Details: 04/01/2022

"Installed temperature control and light bulb socket. Set temps to recommended. Installed customer supplied light bulb in socket, lights returns to top of section. Op test good."

We serviced a

GE REFRIGERATOR

Model ZIC30GNZBII

Near Beachwood, OH 44122

Jason N

Job Details: 04/01/2022

"Cc unit intermittent coolingCustomer stated unit will intermittent get warmer in the freezer compartment and ice started to melt and then refreeze. Also fan noise under unit is louder then usual Checked service pointer on this model, found bulletin REF08-14 for not cooling or frost buildup. Ran main control software version check, 3-2-4, bulletin states replace control with updated software version 3-2-9. Also found bulletin REF09-14 for excessive condenser fan noise, install new harness w/resistor. Main control is not showing in stock at Marcone, special order part is back ordered, customer does not want to pay part cost when its not known when part will be available. Would also need second technician to pull unit to replace board. Estimate only at this time. ; ordrng 1 WR55X11159 (Main control)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Independence, OH 44131

David R

Job Details: 04/01/2022

Cc unit is snagging clothes. Confirmed on lint trap assembly it is catching. Ordering assembly parts. ; ordrng 1 W11086603 (Grill) and 2 WP3387223 (Sensor)s and 1 W11129408 (Housing assembly)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Rocky River, OH 44116

Marie V

Job Details: 04/01/2022

"Cc that the right hand side door is not closing. Confirmed, spring is weak. Replaced hinge and sprin. Ask cust to check door, you can feel the pull on door. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Berea, OH 44017

Angel

Job Details: 04/01/2022

Cc that unit is leaking through the bottom of door. Confirmed when unit started it was leaking by the bottom of the door. I leveled unit because it was tilted forward and than tested the unit but still leaked replaced wash arm incase it was bad but nothing but noticed the water was spraying pretty hard on door so i lowered the pressure on the quarter turn valve the customer has coming from the basement and tested unit and stopped leaking unit just had to much water pressure. Explained to customer and stated he will leave like that for now and have a plumber to fix the pressure issue. Opt test ok.; ordrng 1 W10860142 (Inner door) and 1 WP8269259 (Gasket)

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Westlake, OH 44145

Manny

Job Details: 04/01/2022

"Cc unit shaking a lot, ran diagnostics no error codes, ran test cycle unit has a little shaking, trying leveling the unit the shake still there, noticed basket leaning a little bit towards the right. Unit will need all 4 suspension rods.; ordrng 1 W11396716 (Suspension)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Independence, OH 44131

David R

Job Details: 04/01/2022

"Cc unit still leaking, from front. Intermittently happening. Had customer start cycle before arriving. Ram unit over 45 mins on their preferred cycle with load inside. No leaks. Would recommend replacing gasket and overfill switch. Gave customer estimate and they will get back with us. No payment taken. ; ordrng 1 W11177741 (Gasket) and 1 WPW10195039 (Overfill switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ00

Near Parma, OH 44134

Angel

Job Details: 04/01/2022

"Replaced control and ground wire tested unit opt test n/g. I tried replacing the inter lock switches and no luck made sure unit is receiving 120vac to board and was looks like this board is bad as well. Reordering control. Office to reschedule.; ordrng 1 W11552021 (Control), used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7600XW0

Near Cleveland, OH 44130

Gabriel P

Job Details: 04/01/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Parma, OH 44134

David R

Job Details: 04/01/2022

"Cc unit not going past 295, burning smell. Found harness and power cord burn up at terminal. Ordering harness and power cord ; ordrng 2 W11134659 (Harness)s and 1 8171385RC (3 prong range cord)"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS0

Near Cleveland, OH 44109

Angel

Job Details: 04/01/2022

Cc that the light and fan on unit will not work. Unplugged unit to reset because the light and fan control on this microwave is separate from the microwave control plugged in unit tried functions and started working as should unit just needed to be reseted. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near North Olmsted, OH 44070

Marie V

Job Details: 04/01/2022

"Cc that the doors are chipped and that the door handle is scratched and that theres 2 bins that the stainless stripped keeps coming off. Confirmed, took pics. Ordering parts , unit is under 30 days. Office will contact once they have eta on the doors. ; ordrng 1 W11104476 (Left door) and 1 W11104465 (Right door) and 2 WPW10355264 (Gallon bin)s and 1 W11125509 (Handle)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Strongsville, OH 44136

David R

Job Details: 04/01/2022

"Cc unit not cooling in FZ section, no ice, top left hinge broken. FF temp reading good at 36-40*. Temp in FZ is 70*. No frost pattern on FZ evap. Calling techline. Step 3, 25 wattStep 4, 29 wattStep 5, 29 watts Called techline back, 3 way valve did not open between step 4-5 test 40. Tested coil on 3 way valve, out of range on some pins. Techline said replace coil on 3 way valve and run test 40, make sure frost pattern is coming through on FZ evap. 3 way valve covered under ex warranty, parts and labor.*** requesting double labor ; ordrng 1 W11225850 (Left cover) and 1 W11575001 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland, OH 44127

Angel

Job Details: 04/01/2022

Cc that unit has a F8E1 error code. Confirmed ran diagnostics and found F8E1 long fill looked in back and found that the drain hose was on the floor fixed drain hose and explained to customer the issue with the drain hose being like that so i started the washer and made sure it started filling and washing for them and found out that the hoses were reversed as well fixed hoses and tested again unit working as designed now. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Columbia Station, OH 44028

David R

Job Details: 04/01/2022

"Replaced UI control panel. Tested, showed customer. Good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW6700TW1

Near Olmsted Falls, OH 44138

Marie V

Job Details: 04/01/2022

"Cc that the unit is leaking but is not a lot of water, is like a puddle every load. Ran diag , no codes, unit started the diag cycle. Found drain pump has a small crack on it. Gave estimate. Cuat will buy new.; ordrng 1 W10536347 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Sheffield Lake, OH 44054

Marie V

Job Details: 04/01/2022

"Replaced gearcase, belt, cam, shifter, capacitor, agitator and shield. Ran a calibration and then auto test. Op test ok"

We serviced a

AMANA DISHWASHER

Model ADB1100AWW3

Near Lakewood, OH 44107

Angel

Job Details: 04/01/2022

"Cc that unit is not functioning. Confirmed if you hit start or cancel unit will not do anything only the select cycle and heat dry work. Took off panel verified control and found power plug burnt damaging the control as well. Unit will need control and harness. Called landlord and gave her the estimate and stated she will get a new unit for tenant. Opt test ok.; ordrng 1 W10612070 (Harness) and 1 W11025862 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF3B

Near Euclid, OH 44117

Jason N

Job Details: 04/01/2022

"Cc unit not starting cycle, will only beep Found display reading i20 error code for not draining. Closed door, unit stuck in drain out mode, but no water is in unit. Checked all connections to pressure switch, all checked good. Unit needs pressure sensor kit. ; ordrng 1 5304504077 (Pressure switch)"

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ1

Near Chardon, OH 44024

Corina B

Job Details: 04/01/2022

CC that there is a noise. Confirmed. Found the support rollers worn. Will need a new dryer repair kit. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHN00

Near Lakewood, OH 44107

Angel

Job Details: 04/01/2022

Replaced doors made sure ice maker cycled also the fitting for the water line on the bottom of the kick plate was leaking changed fitting out. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Mayfield Heights, OH 44124

Manny

Job Details: 04/01/2022

"Cc that water is chugging when dispensing,verify and unit will need the filter head replaced.; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GP0

Near Pepper Pike, OH 44124

Manny

Job Details: 04/01/2022

"Inspected tub and has a dent, the cavity where pump sits is bent, and the tub sent is the wrong tub, the tub delivered had a square cavity for pump motor and the one in the unit is rounded, reordering tub; ordrng 1 W10681513 (tub-dishwr)"

We serviced a

KITCHENAID MICROWAVE

Model KMCS3022GSS0

Near Moreland Hills, OH 44022

Manny

Job Details: 04/01/2022

"Cc unit no heating to heat needs to push door up. Verify and door needs to be pushed up for unit to activate magnetron, found door with a small misalignment. Not repairable since is a counter top unit and no parts are available besides turn table. Customer will shop around fo a new unit"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44128

Manny

Job Details: 04/01/2022

"Cc unit making a loud noise and not washing the clothes, ran diagnostics no error codes found, noticed unit leaning towards the right, level unit ran test cycle heard something grinding underneath, found rusted piece of metal on pulley cover, remove metal visual inspection of pulley and pulley is good no damage there, ran diagnostics cycle and calibration unit work with no codes or noise. Explain to customer my findings. Unit is working as designed."

We serviced a

FRIGIDAIRE FREEZER

Model Lffh21f7hwj

Near Conneaut, OH 44030

Dan H

Job Details: 04/01/2022

"Customer complaint that unit is not cooling, unit is off, turned on, evaporator fan started, compressor did not start found wire to compressor chewed through, repaired wire, compressor started, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW00

Near Andover, OH 44003

Dan H

Job Details: 04/01/2022

"Customer complaint that unit is not draining, confirmed, installed new drain pump , op test good"

We serviced a

KENMORE DRYER

Model 110.87872603

Near Mentor, OH 44060

Dan H

Job Details: 04/01/2022

"Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, found outside vent door not opening, installed new thermal fuse, advised customer to have vent cleaned before using, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC1

Near Willoughby, OH 44094

Dan H

Job Details: 04/01/2022

"Customer complaint of loud noise and a get serviced error , ran diagnostics found f0e9(off balance pause) and f0e5(off balance) error codes, ran high speed spin, ran heavy agitate, no unusual noises heard , unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Lorain, OH 44052

Marie V

Job Details: 04/01/2022

"Added sensor and feet, leveled unit. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD95HEDW

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/01/2022

"Cc that the unit is taking few loads to dry the clothes. Started unit on time dry, on medium heat, took temperature unit is cycling between 150* and 110*. Amd set to high it goes from 165* ,125*. Unit is cycling properly, the vent for the unit is up in the roof. Count not very air flow. Left phone number for cust to call. Unit is working as designed at this point."

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Cleveland, OH 44105

Manny

Job Details: 04/01/2022

"Cc unit not drying properly, customer stated that they had a foil vent and was clogged up they removed it yesterday, unit has no vent hooked up to it but unit is heating, customer have vent that she purchased asked if I could install, explain that we dont install vents but I explained how they can do it themselves . Unit is working as designed"

We serviced a

MAYTAG WASHER

Model MVW6230RHW

Near Eastlake, OH 44095

Dan H

Job Details: 04/01/2022

"Customer complaint of shaking and noise, ran drain and spin cycle, no unusual noises heard, unable to duplicate the problem , unit is operating as designed s"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Timberlake, OH 44095

Dan H

Job Details: 04/01/2022

"Customer complaint that unit is not spinning on whites cycle, unit on and spinning when tech arrived, ran diagnostics found f7e7(motor unable to reach target rpm) error code, motor is running, basket spins free, unable to start spin cycle, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11513246 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW

Near Eastlake, OH 44095

Dan H

Job Details: 04/01/2022

"Installed new gearcase, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, OH 44060

Dan H

Job Details: 04/01/2022

"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared evaporator drain tube, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Strongsville, OH 44149

David R

Job Details: 04/01/2022

"Replaced wash motor, sleeve friction and one from t/s, sensor, all top rack adjusters and spray arms. Ran diagnostics, good. All components working. Op test ok. ; used 1 WP8268961 (SLEEVE FRICTION) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Lorain, OH 44052

Angel

Job Details: 03/31/2022

Replaced thermistor and control also explained to customer to make sure to keep the center and back of the air tower open for better airflow. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma Heights, OH 44130

Marie V

Job Details: 03/31/2022

"Cc that theres a drain hose that has a hole and it leaks. Tuned unit on and water on found leak at the hose. Replaced drain hose, tested unit. Op test ok."

We serviced a

GE REFRIGERATOR

Model ZIR36NMBRH

Near Burton, OH 44021

Jason N

Job Details: 03/31/2022

"Cc unit leaking from freezer and ice building upFound bottom of freezer section covered in ice, evaporator drain tray iced over. Cleared ice from freezer and drain tray, steamed down drain hole, drain hole and tray full of rust and sediment. Cleaned out tray and blew out drain hole. Ensured good flow through drain. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Wellington, OH 44090

David R

Job Details: 03/31/2022

"Customer said parts werent delivered. Cc unit making noise and squeaking. Found splutch components coming apart off gearcase, belt off as well. Replaced cam from t/s. Ran diagnostics, good. Advised customer I zip tied drain hose because it was hitting wall/back of washer. Customer might also need to brace it more if needed, foam, cloth, rubber. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

GE MICRO/OVENCOMBO

Model PT9800SH2SS

Near Burton, OH 44021

Jason N

Job Details: 03/31/2022

"Installed cooling fan and sensor. Ran bake test to 350 degrees. Unit heated and cycled properly, no fault codes present."

We serviced a

AMANA DRYER

Model NED5800HW1

Near Eastlake, OH 44095

Corina B

Job Details: 03/31/2022

CC that the unit is not heating. Confirmed. Checked the outlet L1 to n 0 volts l2 to n 120 volts. L1 to l2 0 volts. Will need an electrician. Opt test ok

We serviced a

MAYTAG WASHER

Model LAT9520AAE

Near Willoughby, OH 44094

Corina B

Job Details: 03/31/2022

"CC that the unit is not agitating. Confirmed. Called bj. Found the shaft to the transmission broken off. Will need a new transmission, belt and seal kit. Transmission is nla. ; ordrng 1 6-2095720 (Tub seal) and 1 12112425 (Belt) and 1 22002126 (Transmission)"

We serviced a

AMANA REFRIGERATOR

Model ABB1922FEQ

Near Parma, OH 44134

David R

Job Details: 03/31/2022

"Cc unit not cooling. Temp both sections reading 80*. Took pressure reading. On and off unit is in a 10-20 inch vacuum, not equalizing on the low. Talk to Brian. Restriction in cap tube. Non repairable part. Customer paid SVC only ; used 1 SENIORDISCOUNT (senior discount), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/31/2022

Installed UI board. Ran quick cycle test and then cancel/drain. All functions passed. Op test good. Applied overage difference between main control cost and correct UI cost towards labor balance.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Mentor-on-the-Lake, OH 44060

Brian M

Job Details: 03/31/2022

Cc of no ice Found icemaker motor just humming and gear will not turn Needs ice maker ; ordrng 1 W10884390 (icemaker)

We serviced a

WHIRLPOOL DRYER

Model WED7000DW0

Near Mentor, OH 44060

Brian M

Job Details: 03/31/2022

"Cc of noise Could not duplicate a noise issue but did recommend idler replacement Quoted for dryer repair kit ; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model mede250XL0

Near Chesterland, OH 44026

Brian M

Job Details: 03/31/2022

"Cc of squeaking Found noise to be idler pulley Advised on repair kit ; ordrng 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA2

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/31/2022

Customer complaint of leaking water underneath check everything underneath and is good also ran rinse cycle only no leaks cabinet seal and bottom is good ran auto test and pass ran normal and no leaks unit working as design I cannot duplicate issue

We serviced a

KENMORE WASHER

Model 110.23032101

Near Garfield Heights, OH 44125

David R

Job Details: 03/31/2022

"Cc unit not spinning. Found slow water leak through bottom. Leaking on drive components. Gave estimate to customer for repair. Customer said unit is still under warranty with home insurance and not paying service call. Told customer didnt see any warranty on unit. Customer did not pay service call. ; ordrng 1 W10820043 (Basketdrive) and 1 WP8314869 (Motor) and 1 285753A (Coupling) and 1 3360629 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Cleveland, OH 44128

David R

Job Details: 03/31/2022

"Cc unit not turning on. No power to display. Unit is getting 240. Unplugged all connections to unit main control, plugged back in and power. Unit is coming on. Can choose cycle and heating correctly. Unit is working as of today. Op test ok. ***Would suggest replacing main control and UI in future if happens again."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Highland Heights, OH 44143

Manny

Job Details: 03/31/2022

"Cc that unit is not filling with water after tech left, ran diagnostics and no water coming in and fill valve no activating removed kick plate and found fill valve disconnected from connector, reconnected valve and ran diagnostics unit is filling cycle finished with no issue, opt test ok. Took part for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVY05

Near Willoughby, OH 44094

Corina B

Job Details: 03/31/2022

Replaced the water line and fitting. Filled a cup of water no leaks. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Novelty, OH 44072

Brian M

Job Details: 03/31/2022

"Cc unit not washing Found sump getting power but not creating enough pressure Needs sump assembly ; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model CWE4200ACD

Near Chesterland, OH 44026

Brian M

Job Details: 03/31/2022

Cc unit wont stop heating Found relays stuck closed Needs control Board is NLa ; ordrng 1 7601M320-60 (Control)

We serviced a

GE RANGE

Model CGY366P4M1W2

Near Beachwood, OH 44122

Gabriel P

Job Details: 03/31/2022

"Customer complaint when she put oven on 400 it will throw and error f9 so I reset power to unit then preheated to 400 degrees and pass also she said there is a noise on oven when oven is on sabbath mode turn to sabbath mode no noise heard advise to monitor,opt test ok if error comes back she will need latch"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Marie V

Job Details: 03/31/2022

"Replaced heater. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Beachwood, OH 44122

Jason N

Job Details: 03/31/2022

Installed freezer LED module. Illumination returned to all sections. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Highland Heights, OH 44143

Corina B

Job Details: 03/31/2022

"Replaced the upper spray cover, bracket. Started a cycle. Opt test ng. Noise still there. Removed the upper and middle rack noise still there. Will need a heater, pump and motor. ; ordrng 1 W11416362 (Pump and motor) and 1 W11537778 (Heater)"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Pepper Pike, OH 44124

David R

Job Details: 03/31/2022

"Cc unit will stay locked, control display will go blank, unit will keep on running, randomly happening. F3E1 water level sensor, F9E1 long drain , F5E2 door lock error, F8E1 lo flow water. Found issue is drain trap is clogged up by dog hair debris. Cleared out. Ram diagnostics, good. All components working. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Beachwood, OH 44122

Gabriel P

Job Details: 03/31/2022

"Replace seal,opt test ok"

We serviced a

KITCHENAID RANGE

Model KSEB900ESS3

Near Beachwood, OH 44122

David R

Job Details: 03/31/2022

"Cc unit not cooling good as fast or preheat as fast compared to 20 year old oven. No error codes. Sensor 1176 at room temp. Correct 240 coming into unit and down to components. Ran unit 375* took 15 mins to get to preheat. Additional time if doing a higher preheat. Tested temp. Unit is good and working correctly. Customer can calibrate unit if needed but working as designed. Customer had questions about top left being hot, advised that the vent is on that side and all heat from oven coming that way. Unit is good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Willoughby Hills, OH 44094

Jason N

Job Details: 03/31/2022

Installed main control. Ran auto test and calibration. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM02

Near Cleveland, OH 44115

Angel

Job Details: 03/31/2022

Recovered refrigerant replaced compressor and uv drier put into a 29 vacuum recharged with 5.3oz of R134. Explained to customer to wait 24hrs for proper cooling and to have at least a water bottle in each section. Opt test ok.

We serviced a

KITCHENAID OTR MICROWAVE

Model KMLS311HSS09

Near Beachwood, OH 44122

David R

Job Details: 03/31/2022

Cc unit not cooling evenly. Unit is set on 100% power and turntable is on. Set cup of water in for 1 min. Cup is steaming when coming out. Unit is working correctly. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near University Heights, OH 44118

David R

Job Details: 03/31/2022

"Cc unit not cooling. Found display had dashes in FF and FZ, indicating unit is turned off. 68 FF/ 48 FZ. Customer said they have been pressing buttons and nothing has happened. I pressed the FF/FZ display and unit turns on. Set to recommend 4 FF and 4 Fz. Gave unit 10-15 mins and rechecked temps. Temps are going down, could be a faulty control WPW10503278. As of today unit is working, cooling. Give 24 hours to return to normal temps, customer to monitor. Op test ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2868TF2

Near Perry, OH 44081

Jason N

Job Details: 03/31/2022

"Cc unit not making iceFound water in ice tray, but no air circulation in ice compartment. Checked fan motor, motor receiving proper power. Unit needs ice maker compartment fan motor ; ordrng 1 5304493604 (Motor fan)"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2574VEW10

Near Cleveland, OH 44143

Manny

Job Details: 03/31/2022

"Cc ice maker not working, ran harvest and ice maker harvest and fill properly, unit is working as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mayfield Heights, OH 44143

Manny

Job Details: 03/31/2022

"Cc unit not making ice, not cooling properly, checked temperatures 55 in RC, 2 in FC, found evap cover in frost, removed door and bins and found a box crushed behind bottom bin. removed evap cover and steam evap, tested components, everything is operational, most likely door was left open due to the box behind bin. Advise customer to monitor the unit and make sure that the door is fully closed every time, and if the unit is not up to temp in 24 hours to give us a call and we will take another look."

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Euclid, OH 44119

Manny

Job Details: 03/31/2022

"ASM couldnt find this unit anywhere in the store, he also stated that he only received 3 heaters, he said hell keep looking for it and maybe hell find it before Im done with the other 3 units. He came back 30mins later and said hes unable to find the last unit and the last heater. He couldnt find."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Jefferson, OH 44047

Jason N

Job Details: 03/31/2022

"Cc unit stopped in mid cycle, powered offUnable to power up unit. Checked power in to unit control board, good at 119v. No status LED on control board. Unit needs main control. Lid locked when issue started, customer wants to retrieve clothing. Popped lid lock assembly open. Will need lid lock replaced as well. Parts are not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11510463 (Main control) and 1 W11394572 (Lid lock)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44106

Manny

Job Details: 03/31/2022

"Cc timer not advancing and no heat, ran cycle verify that theres no heat, checked power to the unit and missing L2, have 122V L1 to N, 123V L2 to N, 0.7V L1 to L2, found blown fuse. Advise customer to replace fuse and if issue persist to give his warranty company a call and we came back and take another look."

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Jefferson, OH 44047

Jason N

Job Details: 03/31/2022

"Cc unit starting cycleConfirmed unit will power on but not start. Checked thermal fuse, found fuse is open. Replaced using customer supplied pre Id part. Ran dryer op test, good tumble and heat. Checked venting, venting looks good, short run, no restrictions and good airflow. Possible thermostat or control relay problem If issue returns again."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Painesville, OH 44077

Corina B

Job Details: 03/31/2022

"CC that the unit does not start. Confirmed, found a wire broken off of the capacitor. Will need a new harness. Reconnected the wire, unit started. ; ordrng 1 W11590868 (Harnes)"

We serviced a

GE REFRIGERATOR

Model pfe28kmkbes

Near Lyndhurst, OH 44124

Marie V

Job Details: 03/31/2022

"Cc that when you try to dispense water it shows on display replaced water filter with a triangle and shows dispenser off. Rfidboard and bypass 962. Called GE techline, told me to make sure we getting proper voltage from control to filter board, we are 12VDC. He said we need to use a bypass to clear the replaced filter on display if that does not works theres nothing else. Was going to order bypass but Cust had one available, tested it, op test no good. Reset power to unit with bypass on it, tested unit. Op test no good. ; ordrng 2 WR01X29059 (Bypass plug)s"