We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44113
Angel
Job Details: 03/28/2023
"Cc unit locked up, noise during drain. Could not verify cc, went into diagnostics mode. No error codes ran a test cycle, unit tested fine. Opt test good. Explained to maintenance that the sound might have been something stuck in the drain pump, that has now been flushed out."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Willowick, OH 44095
Jason N
Job Details: 03/28/2023
"Cc unit not dispensing ice and dispense water pressure is low Found ice maker was turned off. Turned on ice maker and ran manual cycle test. Ice maker operation test good. Ran water dispense test. Pressure is good, no issues found with water dispense. Customer was hoping we could boost pressure. Advised there is no adjustment and pressure is dictated by source pressure and filter status. Customer had just changed filter. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Solon, OH 44139
Brian M
Job Details: 03/28/2023
Installed gearcase and all lower components Replaced hub and agitator Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model LGN2000LW0
Near Parma, OH 44129
David R
Job Details: 03/28/2023
Cc unit will run but drum not turning. Found broken belt. Replaced dryer repair kit from ts Tested. Good. Heat cycling. Op Test Ok.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Brook Park, OH 44142
David R
Job Details: 03/28/2023
Cc unit will start and run normally but after a couple mins will start making scrapping noise. Found loose blower housing. Corrected and tightened. Ran 10-15 mins. No noise. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cleveland, OH 44112
Angel
Job Details: 03/28/2023
"Cc. No water at the dispenser. confirmed cc, checked filter found that filter was not all the way installed. Fully installed filter tested water dispenser. Opt test good."
We serviced a
GE REFRIGERATOR
Model GIE18GTHBRWW
Near Cleveland, OH 44120
Angel
Job Details: 03/28/2023
"Cc, unit was making unusual noise. Verified cc, pulled back panel, found condenser fan wobbling on its shaft. Scheduled for 3/31.; ordrng 1 WR17X24348 (Condenser fan assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44105
Angel
Job Details: 03/28/2023
"Cc. Not drying quickly, verified cc, unit was heating, but due to lack of ventilation, was not drying properly. Informed customer that outside vent housing was clogged and the holes where to small. Vents need to be replaced."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Brooklyn, OH 44144
Angel
Job Details: 03/28/2023
"Replaced gearcase, belt, cam, shifter, shield and screws for shield tested unit opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE504DSS0
Near Elyria, OH 44035
David R
Job Details: 03/28/2023
"Put dispenser on, good. New UI will not work. Will not light up or take command even after cycling power, old UI will work. Ordering new UI and Control. Dishwasher turned off at breaker in garage. ; ordrng 1 W10803367 (Ui) and 1 W10866116 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garfield Heights, OH 44125
Corina B
Job Details: 03/28/2023
Replaced the control. Brought core back for return. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Eastlake, OH 44095
Corina B
Job Details: 03/28/2023
"CC that the ff is not cold. Confirmed. Fz -6.7 ff 41-50*. Checked the damper, clear. Evap fan is running. Will need a new control. ; ordrng 1 W11546690 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Mentor, OH 44060
Corina B
Job Details: 03/28/2023
CC that a fault code comes up. Confirmed. F8e1 valve failure. Cleared codes. Replaced the valves. Tested on a quick wash. Opt test ok.
We serviced a
SAMSUNG DRYER
Model DV328AEWXAA
Near Avon Lake, OH 44012
Marie V
Job Details: 03/28/2023
"Cc that the unit was working but no heat, unit was taken apart when arrived. Found unit getting 245V to heater but cut off is open. Gave estimate. Cust will try to do repair, if they cant find the part will call us back to continue repair.; ordrng 1 DC96-00887C (Thermalcut off) and 1 DC47-00018A (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Painesville, OH 44077
Dan H
Job Details: 03/28/2023
"Installed new drain pump, op test good"
We serviced a
GE DRYER ELE
Model GTD65EBSJ3WS
Near Painesville, OH 44077
Dan H
Job Details: 03/28/2023
"Installed new belt, op test good"
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSRS25QGBL01
Near Painesville, OH 44077
Dan H
Job Details: 03/28/2023
"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, fans are running, compressor did not start, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair ; ordrng 1 W10309994 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Dorset, OH 44032
Dan H
Job Details: 03/28/2023
"Customer complaint that water leaks into ice bucket and a magnetic strip fell off something in freezer section , confirmed, found water leaking from ice maker mold, found left door gasket torn with magnetic strip missing, unit needs new ice maker and door gasket; ordrng 1 W10884390 (Ice maker) and 1 W10830162 (Ff door gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Conneaut, OH 44030
Dan H
Job Details: 03/28/2023
"Customer complaint that unit is not making ice, confirmed, cycled ice maker , ice cycled and filled, unit needs new ice maker ; ordrng 1 WPW10300022 (Ice maker)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Cleveland, OH 44111
Gabriel P
Job Details: 03/28/2023
"Check evaporator just incase found ball of ice affecting with air flow on unit steam ice and advise customer monitor if continue to have issue there is a possibility of a bad control,opt test ok"
We serviced a
MAYTAG WASHER
Model MTW5700TQ0
Near Kirtland, OH 44094
Brian M
Job Details: 03/28/2023
"Cc unit not spinning Found transmission seized and motor over heating ; ordrng 1 WP661600 (drive motor) and 1 285852A (coupling,motor) and 1 W10820043 (brake & drive tube) and 1 3360629 (gear case)"
We serviced a
FRIGIDAIRE RANGE
Model LGEF3045KFJ
Near Geneva, OH 44041
Dan H
Job Details: 03/28/2023
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Westlake, OH 44145
Gabriel P
Job Details: 03/28/2023
"Found fridge evaporator frozen also found service pointer on that issue ordering parts needed ; ordrng 1 W11395558 (Evap cover) and 1 W11533213 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
HOTPOINT DRYER
Model HTDP120ED0WW
Near Kirtland, OH 44094
Brian M
Job Details: 03/28/2023
Cc belt broke Verified and found sliders damaged Needs belt and slider ; ordrng 1 WE03X29897 (Belt) and 1 SHIPPING (SHIPPING LOGISTICS*) and 2 WE1M1067 (slide bearing)s
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mentor, OH 44060
Corina B
Job Details: 03/28/2023
"CC that the door is not aligned. Confirmed. Twisted the door, now flush with the top of the door. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Westlake, OH 44145
Marie V
Job Details: 03/28/2023
"Cc that freezer is not as cold and ice maker is not working. Compressor and fan are running . Took freezer evaporator cover off no full frost pattern. Ran step 39 , compressor running good. After running compressor at 100%, got full frost on evaporator. Freezer high temp was 50, ave 22 and min 0. Unit will need control boards. Office will contact once they have eta on the part ; ordrng 1 W11574770 (Control) and 1 W11574767 (Panel ui) and 1 W11574766 (Front panel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Bay Village, OH 44140
Marie V
Job Details: 03/28/2023
"Cc that the unit did not finished the cycle and it did not drain. Confirmed. Removed all water and found a piece of plastic at the drain pump. Removed and tested unit few times. Pass,Advice cuts to run hot water before starting unit. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Rocky River, OH 44116
Marie V
Job Details: 03/28/2023
"Cc that the door has a dent. Confirmed. Replaced door. Took pics, op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Rocky River, OH 44116
Marie V
Job Details: 03/28/2023
"Cc that a sheet got stuck underneath agitator. Confirmed. Removed screw, agitator is not coming off. Gave estimate for replacement of agitator ; ordrng 1 W11550891 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Willowick, OH 44095
Jason N
Job Details: 03/28/2023
"Cc unit not power on, no lights, but it sounds like its runningPlugged in unit, found drain pump running, but not pushing water. Cleared water from tub and pulled drain pump, impeller failed. Replaced drain pump using misc. truck stock part. Ran auto test cycle, all functions passed. Op test good. ; used 1 WPW10661045 (Drain pump) from stock"
We serviced a
GE RANGE
Model Jgbp90mea3bc
Near Westlake, OH 44145
Marie V
Job Details: 03/28/2023
"Cc that oven is not working and burners are not coming on like they use to. Tested burners! They are working ok. And found oven ignitor weak. Cust will call back if she wants to continue. ; ordrng 1 WB2X9154 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ1
Near Sheffield, OH 44054
Marie V
Job Details: 03/28/2023
"Only harness arrived. Unit needs control board, is not sending voltage to the convection fan air fryer. Ordering part.; ordrng 1 W11564648 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Mentor, OH 44060
Jason N
Job Details: 03/28/2023
"Cc unit shelf issue and not dispensing iceRan ice dispense test, found ice starts to dispense then stops, auger drive coupling and ice container receiver are not meshing properly. Ordering coupling and ice container. Customer states the shelf issue in the ff section is due to the fact the shelf assembly is slightly too narrow for the mounting on the sides of the liner and has a tendency to move around and/or fall. Advised that shelf design is standard and not changeable. ; ordrng 1 WP2220458 (Coupling) and 1 W11347840 (Ice container)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Lorain, OH 44053
Marie V
Job Details: 03/28/2023
"Cc that unit goes off balance. Tested unit, pass, no error codes, eliminated fron bushing from suspension by sp. tested unit. Op test okExpl.cust to rearrange clothes when unit is going off balance, nothing else we can do no avoid unit from going off balance with the clothes. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Jason N
Job Details: 03/28/2023
"Cc unit freezer ice maker leaking and dumping ice into freezer bottom Customer stated unit leaks water into the bottom of the freezer section when ice maker fills. Shut off arm will also pop out and cause ice maker to dump ice into freezer.Confirmed water is not filling funnel properly, water is splashing out of cup. Will replace ice maker and add fill tube extension to eliminate splash out of cup. ; ordrng 1 FIB23A (Ice maker kit) and 1 WP2174755 (Tube inlet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Grafton, OH 44044
David R
Job Details: 03/27/2023
"Cc unit not cooling correctly. Found frost build up in FZ, will need updated control, also will need heater, harness and thermistor. ** 2 count; ordrng 1 W11546690 (Control) and 1 W11650661 (Heater) and 1 WPW10384183 (Thermistor)"
We serviced a
SAMSUNG DRYER
Model DV40J3000EWA2
Near Highland Heights, OH 44143
Jason N
Job Details: 03/27/2023
"Cc unit squeaking noise during operationConfirmed squeak noise coming from belt idler pulley. Replaced belt idler pulley and drum belt using truck stock kit. Retested dryer, no abnormal noises heard. Op test good.; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Kent, OH 44240
Brian M
Job Details: 03/27/2023
Installed heater and control Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Westlake, OH 44145
Gabriel P
Job Details: 03/27/2023
"Replace control,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Elyria, OH 44035
Marie V
Job Details: 03/27/2023
When arrived cust found a small scratch hes ok with it. But i found a dent at the top. Showed cust. Will need to reorder cabinet. Explain cust that the new one take outside the fox. He did on this one but did not notice the dent at the top. Took pics. Office will contact once they eta eta on the part. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Bedford Heights, OH 44146
Corina B
Job Details: 03/27/2023
CC that the door is not closing unless you shut the door. Confirmed. Found the unit need to be raises. Raised the feet. Used Vaseline around the gaskets. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED9620HW0
Near Grafton, OH 44044
David R
Job Details: 03/27/2023
Rusted on bolts. Ordering rear bulk head with bolts to go with it ; ordrng 1 W11299321 (Bulkhead) and 2 WPW10359272 (Shaft)s and 2 W11236646 (Washer)s and 2 WPW10080190 (Shaft nut)s and 1 W11230609 (Cap)
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Elyria, OH 44035
Marie V
Job Details: 03/27/2023
"Cc that the unit did not spin the clothes out, ran diag found error code F8E1 long fill no fill. Tested both water hot and cold, they are working good. Replaced latch that was sent. Also talking to cust, found out that water tank had a leak and hot was shut off at the time that appliance stopped working. Explain cust if dont want to use hot water can select tap cold and unit will work ok. Stared a quick cycle, unit washed and rinse and spin the clothes op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Broadview Heights, OH 44147
Corina B
Job Details: 03/27/2023
CC that the crisper drawers are hard to pull out. Confirmed used Vaseline on the bins. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 03/27/2023
Replace parts opt test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Columbia Station, OH 44028
Gabriel P
Job Details: 03/27/2023
No leak found and no smell opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 03/27/2023
Found loose connection on wire nut correct issue
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/27/2023
Installed UI panel. Ran auto test cycle. All functions passed. Op test good.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS556ESS05
Near Avon Lake, OH 44012
Angel
Job Details: 03/27/2023
"Cc, front left burner would not ignite. confirmed cc igniter was not functioning. Took apart the top of the unit, found the valve switch was not clipped into place. Placed valve switch properly, reassembled unit. Tested burner, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Kent, OH 44240
Brian M
Job Details: 03/27/2023
Cc unit not making ice Found ice maker getting power but not cycling Needs icemaker Customer calling whirlpool ; ordrng 1 W11546935 (Icemaker) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Solon, OH 44139
Brian M
Job Details: 03/27/2023
Cc unit filled and then stopped Found drain hose kinked Rearranged hose Ran test fill and drain OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Grafton, OH 44044
David R
Job Details: 03/27/2023
"Replaced left door, and fitting. Tested. Good. Icemaker Cycled and called for water. Op Test Ok.; used 2 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Dan H
Job Details: 03/27/2023
"Customer complaint that unit is not washing properly and makes noise, ran diagnostics, no error codes found, all components working, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Westlake, OH 44145
Angel
Job Details: 03/27/2023
"Cc, freezer not freezing, ui displaying power outage. Confirmed cc, found evaporator frozen over. Unit will need control board, ui, and fan harness with thermistor and bi metal. Gave customer estimate for repairs.; ordrng 1 W11043763 (Control board) and 1 W11542754 (Ui) and 1 W11334745 (Fan harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44144
Gabriel P
Job Details: 03/27/2023
Replace heater opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Parma, OH 44130
Corina B
Job Details: 03/27/2023
Replaced the fan and control. Ran a calibration. Brought the core back for return. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Cleveland, OH 44108
Jason N
Job Details: 03/27/2023
Installed door. Tested all functions. Advised customer to allow up to 24 hrs for ice production to resume.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Eastlake, OH 44095
Dan H
Job Details: 03/27/2023
"Customer complaint that unit is not making ice, , cycled ice maker , ice maker cycled but did not fill, installed new ice maker, op test good"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Strongsville, OH 44149
Angel
Job Details: 03/27/2023
"Cc, unit wont keep temp. Ran a preheat to 350* and it preheated perfectly let the temperature drop and reignited as should. So I removed the shield so I can have the customer see for himself and it was igniting perfectly with no issues, so I ran diagnostics fir fault codes and no fault codes were stored. Explained to customer if I cant duplicate an issue I cant just guess what the problem is he understood and he said if anything he would just let us know."
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Solon, OH 44139
Brian M
Job Details: 03/27/2023
Cc feet are missing Found feet not missing Leveled unit OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland Heights, OH 44118
Jason N
Job Details: 03/27/2023
Cc unit freezing food in ff section.Customer stated they had some eggs and lettuce freeze on the top shelf of the ff section. Did not find any frozen product at this time in unit. Temperature reading 35 degrees in ff section. Adjusted temperature control to 2. Set damper control to coldest for less air coming into ff section. Advised customer about product placement in ff section to reduce chances of product freezing. Customer to monitor for at least 48 hrs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Cleveland, OH 44115
Gabriel P
Job Details: 03/27/2023
Ask customer if they inspect door and she said yes is good replace door opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44119
Dan H
Job Details: 03/27/2023
"Customer complaint that unit is not starting just lights blinking, started normal wash cycle, unit filled and began washing, repeated several times with same results, unable to duplicate the problem ,unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 03/27/2023
"Replaced the filter housing, cap and button. Tested. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near University Heights, OH 44118
Corina B
Job Details: 03/27/2023
CC that the unit is leaking. Confirmed. Started a cycle. Found water leaking on the right side. Will need a new gasket ; ordrng 1 W11483553 (Gasket)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/27/2023
"Replaced gearcase, belt, cam , agitator and shield. Tested unit on diag, auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW00
Near Avon, OH 44011
David R
Job Details: 03/27/2023
"Cc unit seems to not be cooling correctly in FZ. Found ice build up on evap, steamed all frost, replaced thermistor. Tested heater, good. Reset temp settings, good. Op Test Ok ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44104
Jason N
Job Details: 03/27/2023
Installed main control. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Parma, OH 44129
Angel
Job Details: 03/27/2023
"Cc unit not cooling. Confirmed cc, discharged system and changed compressor and drier filter put unit into a Vacuum, and recharged system with 2.40oz of R600a. Recommended customer to wait at least 24hrs for proper cooling."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW02
Near Brooklyn, OH 44144
Angel
Job Details: 03/27/2023
"Cc. Water not dispensing after filter change. Confirmed cc, removed filter and tested dispenser. Water dispensed as it should, noticed a vary small amount of water coming from filter ports. Recommended customer try a new filter first, if problem persist to call office for followup and parts. Gave estimate to customer for filter head replacement.; ordrng 1 W10862456 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Avon, OH 44011
David R
Job Details: 03/27/2023
"Replaced FZ fan assembly. Tested in diagnostics, good, fan is blowing. Switched Test 7 to step 2, automatic 8 hour defrost. Steamed gasket, tightened handles. Good. Op Test Ok."
We serviced a
GE DISHWASHER
Model PDWT380R10SS
Near Avon, OH 44011
David R
Job Details: 03/27/2023
"Cc unit leaking. Water was turned off, tuned back on, looked underneath unit. Found water leaking from water inlet and hose. Ordering valve, hose, clamp. ; ordrng 1 WD15X10014 (Water valve) and 1 WD24X10024 (Water valve hose) and 1 WH1X2036 (Clamp), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Garfield Heights, OH 44125
Jason N
Job Details: 03/27/2023
"Cc unit not startingRan diagnostics, found code f7e4 for basket reengagement fault. Ran auto test, shift actuator did not shift. Replaced shift actuator using misc. truck stock part. Reran auto test cycle. All functions passed. Op test good.; used 1 W11481722 (Actuator) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model KOCE900HBS02
Near Ashtabula, OH 44004
Dan H
Job Details: 03/27/2023
"Installed new control, op test no good , reordering user interface, part is out of stock so not scheduling return appointment ; ordrng 1 W11396718 (Ui)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Ashtabula, OH 44004
Dan H
Job Details: 03/27/2023
"Customer complaint of loud noise, ran drain and spin cycle with wet load, noise is drain hose hitting back of washer, secured drain hose, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model LSR5232LQ1
Near Cleveland, OH 44143
Corina B
Job Details: 03/27/2023
"CC that the unit overfills with water. Started a cycle on super. Unit overflowed. Checked the hose, clear. Will need a new pressure switch. ; ordrng 1 W10339228 (Pressure hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Westlake, OH 44145
Marie V
Job Details: 03/27/2023
"Replaced hub and agitator. Ran test on unit belt was stretched out, replaced from T/S, tested op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Westlake, OH 44145
Marie V
Job Details: 03/27/2023
Cc that the unit door is not closing properly. Confirmed. Found that the side where door sits on is broken unit will need new tub. Tub shows life time warranty and on labor as well. Ordering part. Office will contact once they have eta.; ordrng 1 W10713320 (Tub)
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Maple Heights, OH 44137
Jason N
Job Details: 03/27/2023
"Cc unit not drying clothes, now it shuts offFound drum support rollers worn which caused rear drum felt seal to tear away from drum. Felt is wrapped around roller shafts and motor. Unit will need repair kit and felt seal replaced. Ran heat test, found gas coils not opening. Quoted customer repair. Customer declined repair at this time, estimate only. ; ordrng 1 4392067 (Repair kit) and 1 W10612022 (Seal) and 1 WPW10328463 (Coil)"
We serviced a
JENN-AIR WALL OVEN COMBO
Model JJW9430DDS
Near North Randall, OH 44128
Jason N
Job Details: 03/27/2023
"Cc several buttons on control do not work Confirmed bake, broil, and several other functions are not working when pressed. Unit will need control panel replaced. Part (74008955) is discontinued. Unable to repair."
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Ashtabula, OH 44004
Dan H
Job Details: 03/27/2023
"Customer complaint that unit is not spinning properly, ran diagnostics no error codes, customer ran delicate cycle, with load, unit filled washed, drained , rinsed and spun, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model afi2539erm01
Near Highland Heights, OH 44143
Corina B
Job Details: 03/27/2023
Replaced the valve and ice maker. Tested both water and ice. Customer has an non ome filter. Advised cust to replace the filter with a correct one. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Burton, OH 44021
Brian M
Job Details: 03/27/2023
Installed suspension Ran high speed spin and adjusted legs to my best ability Advised front right might need a shim floor is sloped OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Bedford, OH 44146
Jason N
Job Details: 03/27/2023
Installed drain hose.
We serviced a
GE REFRIGERATOR
Model GTS17DTNBRBB
Near Ashtabula, OH 44004
Dan H
Job Details: 03/27/2023
"Customer complaint that unit is not cooling, freezer section temperature at -5 degrees, fresh food section temperature at 60 degrees, compressor and condenser fan are running, evaporator fan is not running, unit needs new evaporator fan motor, customer does not want repair at this time ; ordrng 1 WR60X31522 (Fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC1
Near Geneva, OH 44041
Dan H
Job Details: 03/27/2023
"Installed new user interface , and lint filter housing, op test no good , called whirlpool techline Chris ,sent to engineering to review; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Cleveland, OH 44110
Corina B
Job Details: 03/27/2023
Replaced the hub and washplate. Ran a calibration. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Lakewood, OH 44107
Marie V
Job Details: 03/27/2023
"Replaced console, tested unit, heats up. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44055
Marie V
Job Details: 03/27/2023
"Cc that unit is not spinning the clothes out, try the cycle 3 times and did not finished. Rn diag found error code F2E1 ui stuck button, F7E1 basket speed fault. Ran auto test, unit is humming. Found capacitor broken. Replaced from T/S, ran auto test unit stared squeaking on spin, replaced belt from T/S, ran calibration and auto test. Op test ok; used 1 W11428524 (CAPACTIOR), and 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Lorain, OH 44055
David R
Job Details: 03/27/2023
"Replaced drain pump, found wires were cut through. Spliced wires and corrected. Cleared error code. Ran diagnostics test, good. All components working. Op Test Ok."
We serviced a
FRIGIDAIRE WASHER
Model FFTW4120SW2
Near Painesville, OH 44077
Jason N
Job Details: 03/24/2023
"Cc unit will randomly leak from the bottom Ran wash test, no leaks on first test. Ran rinse and spin, filling tub over half way with water. Found as tub drops, water entering detergent dispenser cup is splashing out of the tub ring as it flows into the tub. Ordering dispenser cup. Parts not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 5304518643 (Dispenser assy) and 1 5304518644 (Cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Elyria, OH 44035
Gabriel P
Job Details: 03/24/2023
Replace icemaker but door came in damage out of the box re ordering ; ordrng 1 Lw10668874 (Door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Westlake, OH 44145
Manny
Job Details: 03/24/2023
"Replaced control and ice door, opt test ok took core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Westlake, OH 44145
Angel
Job Details: 03/24/2023
"Cc, unit shaking during spin, hydro hammering. It hydro hammered but it wasnt anything crazy explained to customer that we can replace the valve but not guarantee it will fix issue. Replaced inlet valve tested unit and it was a little better explained to customer he could try installing some arrestors to try to fix hammering. For the shaking we could not duplicate shaking it was not out of normal operation Opt test good.; used 1 W11038689 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDG07
Near Mentor, OH 44060
Dan H
Job Details: 03/24/2023
"Customer complaint that unit is making noise, compressor and condenser fan are running, evaporator fan is running, no unusual noises heard, unit is operating as designed"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Mentor, OH 44060
Corina B
Job Details: 03/24/2023
CC that there is no water going into the unit. Confirmed. Found the water turned off. Started a cycle and filled. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Elyria, OH 44035
Gabriel P
Job Details: 03/24/2023
Compressor overheating and has higher amp n?e; ordrng 1 W11635510 (Compressor) and 1 W11504447 (Coupler) and 1 W11504433 (Coupler) and 1 W11109499 (Filter)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Painesville, OH 44077
Jason N
Job Details: 03/24/2023
Installed door hinge. Door operation test good.
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Bay Village, OH 44140
Marie V
Job Details: 03/24/2023
Replaced panel. Op test okBrought core for return
We serviced a
GE REFRIGERATOR
Model GSH22J5DDSS
Near Westlake, OH 44145
Manny
Job Details: 03/24/2023
"Cc unit making a weird noise, thinks its the icemaker, check icemaker and good, as I was diagnosing unit called for water and noticed water leaking from the fill tube, unit needs fill tube and cup.; ordrng 1 WR17X11168 (grommet and tube asm) and 1 WR29X10109 (cup fill im), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"