We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Maple Heights, OH 44137
Brian M
Job Details: 09/18/2023
Cc unit not cooking Ran test bake no issue with oven
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Dan H
Job Details: 09/18/2023
"Installed new harness, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Broadview Heights, OH 44147
Bill
Job Details: 09/18/2023
"Cc frost in freezer, confirmed cc. Found a 1/8 gap all the way across the top where the gasket was not meeting the cabinet. Found that the lower left screw for the door set deeper in then the rest causing the gap issue. Shimmed the lower left screw with a washer from truck stock. Tested opt test good.; used 1 Wp487576 (Washer) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Cleveland, OH 44144
Corina B
Job Details: 09/18/2023
"CC that the unit is leaking from the fabric softener area. Confirmed. The unit has the updated tub ring. Found the washer leaning towards the back. Leveled the basket. Tested the fabric softener, good. Started a drain and spin. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland, OH 44111
Corina B
Job Details: 09/18/2023
"CC that the unit is not washing and noise in spin. Ran diag F2E3 MISMATCH OF MAIN CONTROL & UI. Started a rinse and spin with towels. Found the cam slipping on the belt. The Gearcase has dropped. Will need a Gearcase, belt, cam, Washplate, hub and shifter. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 W10528947 (Hub) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model KMLS311HSS09
Near Willoughby, OH 44094
Joe O
Job Details: 09/18/2023
Installed ui panel. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Willoughby, OH 44094
Joe O
Job Details: 09/18/2023
"Cc: banging noise during agitationRan manual agitate. No abnormal noises. Ran normal cycle with some towels. Heard grinding noise at start of agitating. Needs gear case, slider, and clutch; ordrng 1 W11449841 (Gear case) and 1 W10754448 (clutch) and 1 W10734521 (slider)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Cleveland, OH 44102
Corina B
Job Details: 09/18/2023
CC that the control is saying close lid. Confirmed. Replaced the strike and latch. Started a cycle. Opt test ok. The hot water shut off is dripping advised Cust to have the valve replaced.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Cleveland, OH 44102
Corina B
Job Details: 09/18/2023
"CC that the unit does not turn on. Confirmed. Found the drain pump humming in flood mode. Held the start button in, turned off. Ran diag found the drain pump humming and the bearing are worn. Will need a drain pump and the Gearcase. Cust does not want to repair. ; ordrng 1 W11454372 (Gearcase) and 1 W10919003 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44102
Corina B
Job Details: 09/18/2023
CC that the timer is not working. Confirmed found the knob cracked and the timer is not working properly. Shaft is damaged on timer. Will need a new timer. ; ordrng 1 W11685947 (Timer)
We serviced a
FRIGIDAIRE FREEZER
Model FFFH17F4QW0
Near Perry, OH 44081
Joe O
Job Details: 09/18/2023
Ins element assembly. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ05
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/18/2023
"Replaced the fan, harness cover and the drain tube. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Avon Lake, OH 44012
Manny
Job Details: 09/18/2023
"Cc 7nit making a loud grinding noise, thinks its the bearings, verified and unit making a loud noise, gearcase sounds rough, removed agitator and oil on the basket and on the agitator, unit will need gearcase, hum, cam, agitator and shifter, will not proceed with the repair ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11481722 (Shifter) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Rocky River, OH 44116
Manny
Job Details: 09/18/2023
"Cc unit leaking and FZ door has condensation on the outside, verified and outside of fz door has condensation on the metal, unit needs fz door, Ff drip pan and epoxy repair kit, FZ door discontinued.; ordrng 1 LW10367517 (dor-fip ms(discontinued)) and 1 W11162078 (pan-drip) and 1 8201700 (repair kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Cleveland Heights, OH 44118
Manny
Job Details: 09/18/2023
"Found ziplock bags in the fz between the gaskets and liner, causing condensation in the unit therefore causing it to leak into the Ff when heat comes on, advise customer to make sure nothing is in between the doors when closing them as this can cause the leak when unit gets condensation due to the warm air, advise to also monitor the unit. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Lyndhurst, OH 44124
Manny
Job Details: 09/18/2023
"Cc that frost is building up on the fz door, verified and a little bit of frost forming on the top corner, found a gap on the liner, filled with RTV and advised customer to monitor the unit."
We serviced a
JENN-AIR RANGE HOOD
Model JVD0303GS00
Near Cleveland, OH 44102
Manny
Job Details: 09/18/2023
"Replaced control still having same issue, noticed that the button were all at different high"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF5
Near Lakewood, OH 44107
Manny
Job Details: 09/18/2023
"Replaced drain tube, advise customer to allow 24 up to 72 hours for proper ice production, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Elyria, OH 44035
David R
Job Details: 09/18/2023
"Cc unit will not start. Customer said unit started to mess up after big storm. Found some damage to cap connection on harness. Unit will automatically lock when you plug it in. Tried run capacitor from T/s. Still will not start. Ordering harness, motor, cap, control and latch. ; ordrng 1 W11395618 (Cap) and 1 W11626074 (Control) and 1 W11670519 (Latch) and 1 W11026785 (Motor) and 1 W11643701 (Harness), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Amherst, OH 44001
David R
Job Details: 09/18/2023
"Replaced strike, no error codes. Ran diagnostics test mode. Good. All functions good. Op Test Ok."
We serviced a
GE RANGE
Model ZGP304LR5SS
Near Burton, OH 44021
Brian M
Job Details: 09/18/2023
"Cc no bake Found igniter get power but not glowing Found unit to have previous repairs made and screws and burner are stripped out,Will need igniter and burner ; ordrng 1 WB13X25264 (range igniter glowba) and 1 WB28X33793 (Burner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cleveland, OH 44111
Manny
Job Details: 09/15/2023
"Replaced all parts ordered, opt test ok"
We serviced a
MAYTAG DRYER
Model MGD6230RHW3
Near Eastlake, OH 44095
Jason N
Job Details: 09/15/2023
"Swapped over parts to new cabinet. Ran op test, all functions working properly. Customer satisfied with appearance. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Lorain, OH 44052
Angel
Job Details: 09/15/2023
Cc that unit had various codes and would not finish cycle. Ran diagnostics and found error code F5E2 for latch and F9E1 for long drain which was the main issue. Took apart unit to get to drain pump and found it was completely clogged up cleaned it out tested unit again opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ0
Near Olmsted Township, OH 44138
Marie V
Job Details: 09/15/2023
"Cc that the unit is leaking and it damaged, Tested unit and found drain hose was not connected to the black hose at the back. Explain cust that thats not the correct way, should be connected to the sink to avoid this problem in future, corrected issue for now. Installer need to come out and connect hose the proper way"
We serviced a
GE REFRIGERATOR
Model CVE28DP2NBS1
Near North Royalton, OH 44133
David R
Job Details: 09/15/2023
"Cc unit FZ isnt as cold, getting little Ice from icemaker but FF section is running normally. Was able to find a tech sheet online. Found that the FZ fan is not working properly. Does not look like build up of ice. Ordering both FZ fans and icemaker as well. ; ordrng 1 WR60X31997 (Ice box fan) and 1 WR60X32088 (FZ fan) and 1 WR30X39345 (Icemaker)"
We serviced a
FRIGIDAIRE DISHWWASHER/BIN
Model FDB750RCB0
Near Perry, OH 44081
Dan H
Job Details: 09/15/2023
"Customer complaint that unit is not filling, confirmed, no water entering unit, valve is receiving 120vac , unit needs new fill valve ; ordrng 1 154637401 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS01
Near Chesterland, OH 44026
Corina B
Job Details: 09/15/2023
CC that the ff is not cooling and the freezer is too cold. Confirmed. Control set at 35* has been monitoring the ff section with temperature. Reading in the 40*. Has drinks in the ff section. Found a lot of frost and ice in the freezer. Found ice build up in by the return. Steamed the ice out. Checked the damper is open. Ohmed out the thermistor with ice water ff and fz in range. Not a lot of air flow coming over to the ff with the fan. Customer did just replace the fan. Will need a new control. Cust is going to buy the control and install himself ; ordrng 1 W10818296 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM00
Near Cleveland, OH 44111
Manny
Job Details: 09/15/2023
"Replaced control and harness, opt test ok. Advise customer to allow at least 24 hours for temps to equalize."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chardon, OH 44024
Brian M
Job Details: 09/15/2023
Defrosted ff evap completely Installed ff evap fan kit Reinstalled shelves Advised to let cool for 48 hours
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Willowick, OH 44095
Jason N
Job Details: 09/15/2023
"Cc unit oven not ignitingRan bake test, gas flowing but no spark from igniter. Ran broil test, same result, no spark. Checked voltage to DSI board when running a bake cycle, voltage checks good at 123v. Unit will need DSI board replaced. ; ordrng 1 W11162730 (Module-spk)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Mentor, OH 44060
Dan H
Job Details: 09/15/2023
"Customer complaint that unit is not filling, found valve broken, installed new valve, op test good"
We serviced a
SAMSUNG DRYER
Model DV220AEW/XAA
Near Mentor, OH 44060
Dan H
Job Details: 09/15/2023
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Painesville, OH 44077
Dan H
Job Details: 09/15/2023
"Customer complaint that unit shuts off, ran diagnostics found f0e1(load in drum during clean washer cycle), f0e5(off balance), f5e3(unlock failure) and f0e2(oversuds) error codes, ran test cycle, door locked unit filled and began agitating, unit drained and spun, door unlocked, found door bellow torn, unit needs new door bellow, customer does not want repair ; ordrng 1 W11314648 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE77US0HS01
Near Strongsville, OH 44136
David R
Job Details: 09/15/2023
"Found no 240vAC coking into unit. Took pic of all wires under in power box. No power at all coking to unit. Customer will need to get electrician come out and check power and breaker. Then if something is needed. We will be back out. As of now. No repair needed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44055
Angel
Job Details: 09/15/2023
Cc that unit is doing the same thing. Verified and unit is not doing the same thing washer was not plugged in so I plugged it in and the light was on the wash and it was blinking like if it was paused so I canceled it drained out the water that was in there and I ran a test cycle and passed perfectly fine with no issue and there were no error codes stored either. So I spoke with customer and they gave me a sheet to test it out and make sure it would cycle through sensing and wash and it did as should I cannot find any issues with unit or even any error codes as of now working as should. Recommended not to overload as well.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Lorain, OH 44055
Angel
Job Details: 09/15/2023
"Cc that unit would power on but would not start she unplugged it and now its been working fine for like a week now. Checked door switch and it was good but did find a piece of cardboard stock by door area so I removed it and Ran diagnostics to see if unit had any error codes and nothing so I ran a diagnostics cycle and passed, as of now unit working as designed. Recommended customer to monitor for now if anything to call us back."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Berea, OH 44017
Marie V
Job Details: 09/15/2023
"Cc that the unit is not cooling. Confirmed, found compressor drawing 7.9 amps. Will need new compressor. And parts listed; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier) and 1 W11579351 (Evap) and 1 W11504450 (Coupler) and 1 W11506620 (Coupler) and 1 W11595220 (Control)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Beachwood, OH 44122
Brian M
Job Details: 09/15/2023
"Verified customer concerns of drip Called whirlpool, from further inspection they believe gaps in liner are big enough to cause air leaks. unrepairable we will try to slather some sealant in gaps Used left over silicone from back stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ03
Near Solon, OH 44139
Brian M
Job Details: 09/15/2023
Customer had concerns about icemaker functions Found unit functioning properly He was concerned that the icemaker never shuts off Advised on icemaker function and how are works
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lorain, OH 44053
Angel
Job Details: 09/15/2023
Cc that unit was not starting. Verified and actuator was bad replaced it tested unit opt test good.; used 1 W11481722 (actuator) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near North Olmsted, OH 44070
Marie V
Job Details: 09/15/2023
"Cc that the unit stared leaking from door. Confirmed, found water pressure is a little too strong overfilling unit. Corrected issue. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Brooklyn, OH 44144
Marie V
Job Details: 09/15/2023
"Cc that the unit is not spinning the clothes out. It will wash but not rinse and spin. Ran diag found error code F9e1 long drain. When running auto test no water is rushing out, moved washer a little and stared draining. Found drain hose pinched at the back. Showed cust. Unit is working properly. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Cleveland, OH 44102
Marie V
Job Details: 09/15/2023
"Cc that the door wont work and not working properly. Try to start unit , does not works, ran diag found error code for latch. Replaced latch, stared a cycle unit just drain locks the door, theres no water in unit verify pressure hose is connected properly. Will need new control; ordrng 1 W11633359 (Main control)"
We serviced a
KENMORE WASHER
Model 110.5062110
Near Cleveland, OH 44102
Marie V
Job Details: 09/15/2023
"Cc that the unit does not spin the clothes all the way. Confirmed, theres oil fron gearcase leaking. Unit will need new gearcase, and parts listed. ; ordrng 1 WP389140 (Block) and 1 W10820043 (Basket dr) and 1 3360629 (Gearcase) and 1 285753A (Coupling), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Strongsville, OH 44149
David R
Job Details: 09/15/2023
"Relaxed hung, closer and bumper, left FF door. Also heat gun bottom gasket. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Brecksville, OH 44141
David R
Job Details: 09/15/2023
"Replaced water valves. Ran diagnostics, good. All functions good. Ran calibration mode. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Amherst, OH 44001
Angel
Job Details: 09/15/2023
Customer stated that unit is working fine but she wanted me to make sure everything was working good. So I ran a test cycle and looked underneath the washer and the belt needed to be replaced so I replaced the belt tested unit again and its working perfectly fine opt test good.; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Brecksville, OH 44141
David R
Job Details: 09/15/2023
"Cc unit intermittently smelling gas. F4E3 restriction airflow, customer check and clean vent. Calling techline.. Noted that customer is redoing the basement. Noted some of the house vent is crushed. Smelling of paint and sanding could mix in with gas dryer and cause different odors. Techline also went over pre ignition smells when gas first meets and turns into flame, normal but most gas smell should be sent through vent and outside. Tightened all lines and connections just incase. Preformed bubble test and no leaks. Checking and unit is heating and cycling on/off properly with no problems. No gas smell coming from unit. All functions normal. Customer also had questions about AF. Found lint trap full with lint, also the crushed vent could also play a problem with the airflow traveling. Advised of cleaning out or replacing vent. Customer also mentioned last technician out mentioned that something is wrong with unit (before replacing parts). Ive searched and relooked at everything he has done and previous tech but still, nothing and all points check good. Unit itself is good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Brecksville, OH 44141
David R
Job Details: 09/15/2023
"Replaced main control, harness, cap, and motor. Ran diagnostics, good. All components working. Good. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Amherst, OH 44001
Angel
Job Details: 09/15/2023
"Cc that unit is not keeping cool completely. Verified and found evaporator completely frosted over, will need to order control board and heater/ harness ordering parts.; ordrng 1 W11558182 (Control board) and 1 W11650662 (Heater/ harness)"
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC
Near Lakewood, OH 44107
Marie V
Job Details: 09/15/2023
"Cc that the unit is showing error on display and wont do anything. Confirmed when arrived unit was showing 00. Try moving know will not work. Took top off and verify all connections, found knob control, the connector was halfway on. Corrected and plugged in unit. Stared working. Ran rinse and spin. Unit is working"
We serviced a
JENN-AIR REFRIGERATOR
Model JBC2088HTB
Near Rocky River, OH 44116
Marie V
Job Details: 09/15/2023
"Cc that theres frost on freezer and door wont close properly, also top shelf on refrigerator section some things are broken . Found that rails are not sliding properly causing door not to close all the way. Will need rails, are discontinued. . cust will buy new.; ordrng 1 W11490183 (Drawer) and 1 WP12656018 (Endcap) and 1 W10827015 (Lid) and 1 WP67002659 (Crisper Drawer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near North Ridgeville, OH 44039
Angel
Job Details: 09/15/2023
"Cc that unit is not cooling in both sections. Confirmed both sections are at 73* compressor is running and all fans, used my watt meter to see how many amps is the compressor running at and it was running at .67amps unit has to have a leak. Could not tap system because I ran out of bullet piercing I filled out a purchase order but have not received them yet ordering compressor and evaporator unit is in a tight spot hard to take apart and work around it.; ordrng 1 W10832994 (Compressor) and 1 W11492867 (Evaporator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Avon Lake, OH 44012
Angel
Job Details: 09/15/2023
Replaced seal and turned on humidity control on unit to avoid moisture buildup on mullion and rear of ff section opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 09/15/2023
Replaced the door. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Willoughby, OH 44094
Jason N
Job Details: 09/15/2023
"Cc unit not working/starting a cycleRan quick cycle test, unit not sensing, can hear motor spinning. Check under unit. Found drive belt had come off pulleys. Looks to have been installed incorrectly as belt was damaged. Replaced drive belt using truck stock part. Re ran cycle test. Unit sensed properly and advanced to fill and wash. Op test good.; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8300SW1
Near Willoughby Hills, OH 44094
Jason N
Job Details: 09/15/2023
"Cc unit not heating/drying clothesRan timed dry cycle test. Observed unit, good ignition and flame. Let unit recycle several times, good ignition and flame each time. Checked airflow at vent outlet. Airflow is weak, restriction somewhere in home venting. Advise customer they will need to have venting inspected/cleaned."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Pierpont, OH 44082
Dan H
Job Details: 09/15/2023
"Customer complaint of frost build up, found freezer section door not sealing in top left corner, used heat and petroleum jelly to reshape and stick gasket to cabinet, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Kent, OH 44240
Brian M
Job Details: 09/15/2023
Installed control and ui Ran auto test OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Euclid, OH 44119
Jason N
Job Details: 09/15/2023
"Cc unit not heating Ran timed dry heat test. Good power to ignitor, flame only for a split second then goes out. Checked flame sensor, checked good. Gas valve or coil is not operating properly. Ordering gas valve assembly. ; ordrng 1 W11646258 (Valve gas)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Windham, OH 44288
Brian M
Job Details: 09/15/2023
Cc unit not holding tempRan test bake to 350 waited and let unit cycle several times Used probe to measure temp. According to my temp probe unit is an average of 347-348 Advised on temp calibration At this time unit is functioning properly
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mantua, OH 44255
Brian M
Job Details: 09/15/2023
Installed sump assembly Could not run or test due to installation issues Customer to install and run
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Cleveland, OH 44110
Jason N
Job Details: 09/15/2023
"Cc unit water dispense not working Customer stated she wants me to put on a new water source line, since the installers did not install the new one the unit came with. Advised her that is not considered part of the unit and she would need an installer or plumber to install. Customer also stated the water dispense is also slow. Checked water pressure into unit. Found very little water pressure from house source saddle valve. Advised customer she will also need the plumber to replace the saddle valve."
We serviced a
FRIGIDAIRE WASHER
Model GLTF2940EE0
Near Cleveland, OH 44108
Jason N
Job Details: 09/15/2023
"Installed main control. Ran spin and drain cycle. Op test no good. Main control popped when drain pump was activated. Checked drain pump resistance, reading 2.0ohm, shorted. Unit will need drain pump replaced and main control reordered. ; ordrng 1 137221600 (Drain pump) and 1 137006000 (Control board)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Ridgeville, OH 44039
David R
Job Details: 09/15/2023
"Cc unit banging and bouncing around. Bad suspension rods. Giving estimate to customer.; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/15/2023
"Cc unit not cooling in fridge Found evap fan getting power but not running Also found frost build up.Recommend replacement of defrost bi metal and fan motor ; ordrng 1 W11024089 (motor-evap) and 1 W10911102 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL03
Near Cleveland Heights, OH 44118
Jason N
Job Details: 09/15/2023
"Installed freezer LED light, illumination restored to unit. Installed auger motor. Unable to remove drive shaft from old auger motor, rusted/seized to motor. Ordering drive shaft.; ordrng 1 W11509548 (Shaft)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near North Olmsted, OH 44070
Marie V
Job Details: 09/15/2023
"Replaced pump motor. Tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Elyria, OH 44035
David R
Job Details: 09/15/2023
"Cc unit bake not working. Company Stewarts came out and replaced Bake Ignitor. Still not working. Just hearing constant clicking and smelling gas. Found that bake ignitor replaced, the bracket was not close enough to start the fire. Pushed bracket closer. Tested and the fire keeps cycling on/off and cycling to higher temps. Good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Conneaut, OH 44030
Dan H
Job Details: 09/15/2023
"Customer complaint that unit is squealing, confirmed, installed new cam kit and belt, op test good ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525SOHV1
Near Conneaut, OH 44030
Dan H
Job Details: 09/15/2023
"Installed new control, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Ashtabula, OH 44004
Dan H
Job Details: 09/15/2023
"Installed new drain pump, left drain hose in unit cause unit is not installed, drain pump is working"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Geneva, OH 44041
Dan H
Job Details: 09/15/2023
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good"
We serviced a
AMANA REFRIGERATOR
Model ARB9058CB
Near Moreland Hills, OH 44022
Corina B
Job Details: 09/15/2023
"CC that there is buzzing noises. Confirmed. Found the compressor is seized. Will need a new compressor. ; ordrng 1 W10309990 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Moreland Hills, OH 44022
Corina B
Job Details: 09/15/2023
Replaced the element. Heated oven to 350*. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44120
Corina B
Job Details: 09/15/2023
Went to move the drier and the cap tube in the cabinet is leaking. Called t/l Rich unit is non repairable
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/15/2023
Replaced the motor and capacitor. Cust has an extended cord running to the water until the gfi outlet is fixed. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near South Euclid, OH 44121
Corina B
Job Details: 09/15/2023
"CC that there is a noise and clothes get tangled around the agitator. Ran a quick wash. Found the cam slipping on the belt. The Gearcase has a squeak on the seal. Will need a Gearcase, cam, belt shifter. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11481722 (Shifter) and 1 W11395618 (Capacitor)"
We serviced a
GE DRYER
Model DPSR405EA1WW
Near Cleveland, OH 44114
Manny
Job Details: 09/15/2023
"Cc unit making a grinding and ticking noise, verified and no noise, when writing the LBC on top of dryer i can hear a grinding noise but only if I put pressure on the top, and the ticking sound is the heater cooling. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS05
Near Cleveland, OH 44118
Manny
Job Details: 09/15/2023
"Cc it not dispensing water, verified and no water but filter gets ejected when trying to dispense water, unit needs filter replaced, advise customer to replace filter. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Shaker Heights, OH 44122
Manny
Job Details: 09/15/2023
"Cc unit not level, verified and back feet were raised to the max, leveled unit opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parma, OH 44129
Manny
Job Details: 09/15/2023
"Cc unit no keeping temps, verified and temps in fz at 2 and in ff at 36, customers thermometer reading, 7 in fz and 45 in ff, unit working properly and all test passed advise customer to monitor unit, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/15/2023
Cc that diffuser damper control is loud still Ran diffuser test found noise to be slightly louder than normal. Replaced again ; ordrng 1 WPW10594329 (control)
We serviced a
SAMSUNG DRYER
Model DVE50M745P/A3
Near Middleburg Heights, OH 44130
Manny
Job Details: 09/15/2023
"Replaced heater, opt test ok."
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB08
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/15/2023
"CC that the ff side is to cold. Fz 0-5 ff 35-40. Has a lot of fruits and vegetables in the unit. Called t/l butch. Raised the temp in on the control to recommend and keep the freezer at the coldest. Cust stated was on recommend and the coldest the first time, also had lettuce by the damper. Raised it to 2 snowflakes. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Geneva, OH 44041
Dan H
Job Details: 09/15/2023
"Installed new control, op test good"
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS01
Near Pepper Pike, OH 44124
Bill
Job Details: 09/15/2023
"Cc water leaking, could not confirm physically. However did locate a kink in the aftermarket drain hose, causing water to back up in the unit cabinet. Spoke with customer that the needed to get the installer or a plumber out to fix issue. Also explained the same to the home builder."
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Cleveland, OH 44124
Bill
Job Details: 09/15/2023
"Cc slow pre heat, confirmed cc. Found bake element to be faulty, ordered new element.; ordrng 1 WPW10207398 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PYE23PSDESS
Near Solon, OH 44139
Bill
Job Details: 09/15/2023
"Cc water leaking, confirmed cc. Found drain for evap clogged and frozen over. Cleared ice and drain opt test good."
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Bill
Job Details: 09/15/2023
"Cc unit not spinning, could not confirm. Found error code f7e7 motor not reaching top speed. Tested the tachometer, tested good. Ran low speed spin, tested good. ran high speed spin, tested good. Ran auto cycle, tested good. Ordered new motor, cap, and control. As customer states unit is not completing it cycle properly.; ordrng 1 W11222082 (Motor) and 1 W11227944 (Cap) and 1 W11411581 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Beachwood, OH 44122
Bill
Job Details: 09/15/2023
"Cc leaking, confirmed cc. Started unit and monitored underneath, found water coming from sump pump. Gave estimate on repairs, customer chose not to continue with repairs at this time.; ordrng 1 WPW10455261 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Cleveland, OH 44128
Bill
Job Details: 09/15/2023
"Caulked gasket groove, reinstalled gasket and steamed. Checked seals, good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV2
Near Oberlin, OH 44074
David R
Job Details: 09/15/2023
"Cc unit new, not draining. Found customer knock out plug in disposal was never removed. Corrected, removed plug. Tested. Good. Draining. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Olmsted, OH 44070
Marie V
Job Details: 09/15/2023
"Cc that unit had a error codes and that it seems not to begetting hot or drying dishes out and that it will show sani at the end of the cycle is flashing. Found on tech sheet if unit is flashing sani at the end of cycle door was opened during drying, do not open door when is finishing. Also run hot water at the sink before starting. Replaced motor unit showing motor electrical problem. Also replaced control panel. Tested unit, no leaks"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Lorain, OH 44052
Angel
Job Details: 09/15/2023
"Cc that unit is making a loud noise. Ran diagnostics and unit had an F7E9 locked rotor error, looked underneath unit and there was water and gear case oil mixed most likely from the flood they had rotor was also rubbing on a piece of would that was underneath unit. Unit will need gear case, clutch, slider, rotor and stator. Gave customer estimate and decided just to buy new.; ordrng 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Chardon, OH 44024
Jason N
Job Details: 09/15/2023
"Cc unit freezing items in ff sectionFound customer had boxes of product sitting right in front of the air vent. Advised customer on product placement to avoid blocking airflow in ff section. Ran diagnostics tests, thermistors reported back as passed. Damper operation test good. Advised customer if product is still randomly freezing, adjust ff temperature setting, allow 24 hrs for change to take effect and then monitor."
We serviced a
GE RANGE
Model JGB605DET1WW
Near Painesville, OH 44077
Dan H
Job Details: 09/14/2023
"Customer complaint that right rear burner is not lighting, confirmed, cleared oriface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon Lake, OH 44012
Marie V
Job Details: 09/14/2023
"Cc that the unit is not cooling. Found evaporator frosted over. Temps are on the 50s. Verify thermistor reading is 5.7kohms 50s and thermistor is under ice should be around 77kohms. Recommend replacing control and thermistor,, Also the drip pan is warped. Needs to be replaced, try to change defrost cycle but unit does not have feature.; ordrng 1 W11033168 (Evaporator fan) and 1 W11457241 (Drip pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY09
Near Highland Heights, OH 44143
Brian M
Job Details: 09/14/2023
"Cc unit cooling Found evap frosted over Ran forced defrost No power coming from control to defrost Will need jazz board and its recommended to replace the defrost bi metal ; ordrng 1 WPW10503278 (refer elect cont brd) and 1 W11260592 (harns-wire), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"