We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Euclid, OH 44132
Jason N
Job Details: 10/27/2021
"Cc unit not sensing and advancing cycle. Ran diagnostics, found code f7e4 for basket re engagement fault. Replaced shifter using customer supplied pre id part. Cleared codes. Ran auto test, all functions passed. Started normal load, sensing and filling, advanced to wash. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/27/2021
"Found error of latch failure replace from t/s then ran auto test and calibration ; used 1 W11307244 (DOOR LOCK), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon Lake, OH 44012
Angel
Job Details: 10/27/2021
Cc that units agitator is broken. Verified and agitator is fine has the new style shifter which came off the cam replaced with service pointer one from truck stock. Ran calibration Tested unit and working as designed. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Avon Lake, OH 44012
Angel
Job Details: 10/27/2021
Replaced seal tested unit. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model TSI18A3W
Near Bay Village, OH 44140
Angel
Job Details: 10/27/2021
Cc that unit was making noise. Verified unit and everything sounded normal temperatures were good and compressor sounded normal. Unit as of now is working as designed. Opt test ok.
We serviced a
MAYTAG DRYER
Model n/a
Near Euclid, OH 44123
Jason N
Job Details: 10/27/2021
"Cc unit not heating correctlyCustomer stated high doesnt dry clothes, have to run on medium and medium seems too hot for medium. Ran op test on high, element cycling on and off properly, exhaust temps reaching 185 degrees. Switched to medium setting, exhaust temps reaching 177 degrees, and element cycling properly. Checked airflow through venting outlet. Good airflow. Customer stated he cleaned vent out prior to visit. Can not duplicate temperature issue with unit at this time, unit is working as designed."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/27/2021
"Check door seal is good check ice chute is good check icemaker is good cant duplicate issue unit working as design explain customer of possible ice jam on ice chute and other causes that could happen when dispensing ice,opt test ok advise to monitor"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bay Village, OH 44140
Angel
Job Details: 10/27/2021
Cc that unit is not doing anything and it was not draining. Verified unit and has all the leds on top on and they will not shut off tried reseting unit unplug connectors from control board and nothing was working unit will not let you turn it off unless you unplug unit. Tried to get it to diagnostics and will not let me either unplugged ui for a 1 minute and unit started draining without the ui connected and when i connected the ui it had a error code of F6E1 communication error with acu. Will need ui and main control board replaced. Ordering parts. Office to reschedule parts out of stock.; ordrng 1 W11481116 (Ui) and 1 W11481108 (Main control)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willowick, OH 44095
Jason N
Job Details: 10/27/2021
"Installed UI panel, all functions normal. Op test good."
We serviced a
MAYTAG STACK W/D
Model MHW5500FW1
Near Westlake, OH 44145
Angel
Job Details: 10/27/2021
Cc that unit is not draining and ui is in responsive sometimes removed drain pump and found a pad inside the drain catch. Replaced drain pump and ui tested unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Rocky River, OH 44116
Marie V
Job Details: 10/27/2021
Replaced lid lock. Op test no good. Called tech line stoke with TJ told me unit also needs control board. TJ. Cust will call whirlpool ; saved tckt
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Bentleyville, OH 44022
Brian M
Job Details: 10/27/2021
Cc unit not washing Ran test cycle no issue found unit is washing properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Maple Heights, OH 44137
Brian M
Job Details: 10/27/2021
Customer complaint of water collecting on top of the freezer gasket Humidity control is on and mullion is working. Freezer gasket is installed correctly and sealing Could not determine issue Sent report into whirlpool using service matters Advised customer on article on the whirlpool website about condensation and frost Advised to watch
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Westlake, OH 44145
Marie V
Job Details: 10/27/2021
"Cc that the clothes are still damp by the end of cycle. Confirmed cust had a load in, clothes are not all the way dry. Replaced control and took front panel off verify sensor, found connector a little loose. Corrected issue also, unit had installed flexible foil vent is a fire hazard also that is not a straight shot to the outside, advise cust to replace with flexible metal or rigid metal vent. Started the same load cust had in, let it run it started sensing and Id dropped down to 20 min, and it was still running, check the clothes they were getting dry. Op test okBrought core for return"
We serviced a
MAYTAG STACK W/D
Model MHW5500FW1
Near Westlake, OH 44145
Marie V
Job Details: 10/27/2021
See AT PVR.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Amherst, OH 44001
Gabriel P
Job Details: 10/27/2021
"Replace drain pump then fill unit with water and press drain confirm it drain all water out,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Ashtabula, OH 44004
Dan H
Job Details: 10/27/2021
"Customer complaint that unit is not cooling, customer stated on the last visit that they would have cleaned if theyd remembered I was coming rescheduled to give them an opportunity to clean, nothing was done fridge was still gross, could not set down my tool bag, forgot to get pics"
We serviced a
FRIGIDAIRE RANGE
Model FCRG305LAFB
Near Conneaut, OH 44030
Dan H
Job Details: 10/27/2021
"Customer complaint that oven is not heating, confirmed, found igniter not glowing , igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42PPDUDE01
Near Geneva, OH 44041
Dan H
Job Details: 10/27/2021
"Customer complaint that freezer section lights are out, confirmed, installed new led module, op test good , PLEASE RESTOCK!!!; used 1 W11462342 (Led module) from stock"
We serviced a
JENN-AIRE RANGE
Model JES9900BAB
Near Thompson, OH 44086
Dan H
Job Details: 10/27/2021
"Installed new infinite switch, op test no good , 240vac to switch , 30 vac out, element is good, talked to bj jumped out switch element heated, ordering two more switches ; ordrng 2 WPW10185286 (Infinite switch)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44130
David R
Job Details: 10/27/2021
"Replaced heater. Went into diagnostics and tested heater, turning on correctly. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Painesville, OH 44077
Dan H
Job Details: 10/27/2021
"Customer complaint that unit is not making ice all the time, customer states that when they reset the breaker the ice maker will work for a little while, ran ice maker diagnostics, found e2(motor lost position) error code, ice maker harvests, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10628307 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Dan H
Job Details: 10/27/2021
"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit ran test cycle, incoming water temperature at 73 degrees, no rinse aid in dispenser, heater and vent fan are working, advised customer to run hot water in sink and to use a rinse aid, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 10/27/2021
"Installed new ice maker , advised customer to monitor and allow up to 72 hours to fill bin"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Mayfield Heights, OH 44124
Corina B
Job Details: 10/27/2021
"Replaced the light opt ng. Lights are dim and flickering. Checked the ff led driver, found a burnt mark on the light. Has 120 volts coming in. Will need a new led. ; ordrng 1 WPW10515058 (Led), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS04
Near South Euclid, OH 44118
Manny
Job Details: 10/27/2021
"Cc unit is making a clicking sound like plastic rubbing on plastic, found damper motor arm loose reset damper arm, noise is gone, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Mentor, OH 44060
Dan H
Job Details: 10/27/2021
Customer stated that our office isnt open until 9 so she was unable to cancel appointment but they were able to get the washer running so no need for service
We serviced a
ADMIRAL DRYER
Model ADE7000AYW
Near Mentor, OH 44060
Corina B
Job Details: 10/27/2021
"Replaced the idler, puller, belt, support rollers and the glides. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSF
Near Garfield Heights, OH 44125
Brian M
Job Details: 10/27/2021
"Cc bake not igniting and bulb out Found igniter to be weak and bulb filament broken Needs igniter and bulb ; ordrng 1 5304509706 (Igniter) and 1 316538904 (Bulb), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MBF2258FEZ01
Near Parma, OH 44129
David R
Job Details: 10/27/2021
"Cc unit not making ice or ice getting stuck. Found correct voltage to icemaker. Found not cycling. Fill tube good. Replaced part from t/s. New icemaker cycled, good. Op test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Independence, OH 44131
David R
Job Details: 10/27/2021
"Cc after a power outage unit when starting would sense and then automatically say done, customer unplugged and plugged back in, tried again and unit worked. Customer then said about a week again unit did the same thing but no power outage. Ran diagnostics, no error codes. Ran diagnostics test and all components working correctly. Reset control, unplugged all connections and reseated them. Ran a normal cycle, good. Unit is good as of today. *** if customer still having issues after monitoring. Order control W11524820 , console W11406492"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Brecksville, OH 44141
David R
Job Details: 10/27/2021
"Replaced evap harness, tested and reset temp settings. Let customer know to give unit 24 hours to cool down properly. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Strongsville, OH 44149
David R
Job Details: 10/27/2021
"Cc unit stopped mid cycle, stopped on rinse mode. Customer plugged in unit, rinse mode blinking, held cancel button 5-10 seconds. Ran diagnostics, no error codes. Ran diagnostics test, all components working. Ran quick wash cycle, going through cycle. Drain hose is seated correctly. Lid, agitator, spin, drain all working. Unit is working correctly as of today. *** if happens again would suggest replacing main control. W11417466 control"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Beachwood, OH 44122
Brian M
Job Details: 10/27/2021
Cc unit not washing Customer had diverter torn apart and stated they dropped something in motor Took motor apart could not find anything but found tons of rail bearing in motor Advised on pump assembly ; ordrng 1 W10805015 (pump&motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL03
Near Cleveland Heights, OH 44118
Manny
Job Details: 10/27/2021
"Steamed evap took 45 mins, replaced evap harness, advise customer to allow unit 24hrs for temp to equalize. opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Cleveland Heights, OH 44118
Manny
Job Details: 10/27/2021
"Cc unit not filling, verified customer concern and found timer loose in the shaft and feel like not engaging on the contacts. Will only start on Spin cycle. Unit will need a timer. Customer will call us to order parts and pay for the remaining balance.; ordrng 1 WPW10243947 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HB00
Near Strongsville, OH 44136
David R
Job Details: 10/27/2021
Correct part number on box but opened up and found this wasnt the right control to this microwave/oven wall combo.*** bringing back part with me for return. ; ordrng 1 W11281220 (Console control)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Columbia Station, OH 44028
David R
Job Details: 10/27/2021
"Replaced actuator, ran diagnostics and diagnostics. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor, OH 44060
Corina B
Job Details: 10/27/2021
Replaced the ice maker. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2670XEM0
Near Lorain, OH 44055
Angel
Job Details: 10/27/2021
Cc that dispenser on unit is not flowing correctly. Verified and line on back was kinked. Fixed line and dispenser started working as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Brooklyn, OH 44144
Manny
Job Details: 10/26/2021
"Cc unit has a loud clicking sound and burned smell. Ran diagnostics and found error code F7E5 for shifter error, replaced shifter actuator with the pre id part, opt test ok, calling wpl techline safety (3:43pm)to report findings, spoke to Donna she ask for details on the repair and parts used, sr# findings have been documented with wpl safety (4:06pm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brooklyn, OH 44144
Manny
Job Details: 10/26/2021
"Cc unit not cooling in freezer and ice cream is getting soft, ran diagnostics all components passed, can duplicate issue unit is up to temp now, possible cause the door to closing all the way since it happened a few times while diagnosing the unit, leveled the unit to help the door closed all the way, door is. Losing by gravity, advise customer to keep an eye on it and to make sure the door is closed all the way. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near East Cleveland, OH 44112
Corina B
Job Details: 10/26/2021
CC that the oven does not heat. Confirmed. Checked the amp drawl 0 amps. 120 volts from the control. Replaced the igniter from t/s. Opt test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/26/2021
Replaced the lid and hinges. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW9400SU00
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/26/2021
"Cc that the unit is very loud when is spinning. Started a drain and spin cycle. It was very loud, check behind unit, pulley is correct , shaft is broken unit will need new tub assembly, the basket is not longer available. Unit cant be repair ; ordrng 1 W10772618 (Tub outer) and 1 8182247 (Basket) and 1 W10772607 (Tub outer front), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Amherst, OH 44001
Angel
Job Details: 10/26/2021
Cc that unit is not filling as should or agitating. Ran diagnostics and found error code F7E6 shifter fault. Looked under washer and shifter was out of place replaced with service pointer shifter ran a calibration and a auto test unit is agitating as should and filling as designed explained to customer that the washer will not fill all the way to the top specially in a normal cycle and only 6 to 7 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near Elyria, OH 44035
Gabriel P
Job Details: 10/26/2021
"Found defect pulley giving estimate replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Madison, OH 44057
Dan H
Job Details: 10/26/2021
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 37 degrees, freezer section temperature at 15 degrees, partial frost pattern on evaporator, system has a leak, unit needs new compressor , evaporator and filter drier, ran entitlement, parts and labor covered under 5 year extended warranty ; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor)"
We serviced a
GE WASHER
Model Gtw680bsj1ws
Near Strongsville, OH 44149
David R
Job Details: 10/26/2021
"Called Customer, did not want service anymore. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Montville, OH 44064
Brian M
Job Details: 10/26/2021
Cc unit not working Found several lid lock errors Replaced lid latch OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Streetsboro, OH 44241
Brian M
Job Details: 10/26/2021
Cc unit keeps going out of balance and not spinning clothesFound suspension to be weak Needs suspension ; ordrng 1 W11130362 (suspension)
We serviced a
GE WASHER
Model Gtw680bsj1ws
Near Strongsville, OH 44136
David R
Job Details: 10/26/2021
"Cc unit put a large cover in, after that unit when agitating is make a large thud noise. Took about wash plate and tightened screw, took apart shifter, clutch, belt. Tightened all bolts and nuts. Ran again, customer said unit sounds better. Couldve just been something loose. Everything test good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Strongsville, OH 44136
David R
Job Details: 10/26/2021
"C unit not agitating. Found agitator needed replacing, from t/s. Tested in diagnostics and calibration. Good. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNBL00
Near Highland Heights, OH 44143
Jason N
Job Details: 10/26/2021
"Connected water line and turned water source on. Found leaking from filter housing. Unit needs filter housing. Customer also wants to replace filter, adding filter for order. ; ordrng 1 WP2186443 (Filter housing) and 1 EDR5RXD1 (Filter)"
We serviced a
GE WASHER
Model Gtw680bsj1ws
Near Strongsville, OH 44136
David R
Job Details: 10/26/2021
"Cc unit put a large cover in, after that unit when agitating is make a large thud noise. Took about wash plate and tightened screw, took apart shifter, clutch, belt. Tightened all bolts and nuts. Ran again, customer said unit sounds better. Couldve just been something loose. Everything test good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Parma, OH 44130
David R
Job Details: 10/26/2021
Replaced both slides in FZ. Had customer test out. Good. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brooklyn, OH 44144
Manny
Job Details: 10/26/2021
"Cc unit just beeping, also stated that the unit ran for 2 hours and they have to unplug the power. Ran diagnostics and found error code f8e4 for overflow fault, found some insulation under the flow switch causing the unit to have an overflow fault, cleared insulation from switch ran diagnostics cycle again, no error codes, unit is working properly, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44111
Marie V
Job Details: 10/26/2021
"Is not spinning the clothes all the way. Ran diag found error code F0E3 overload , F7E9 locked rotor , F0E9 OB paused , F0E5 off balance. Found lost of change between impeller and basket. Removed all and ran auto test, pass , calibrated unit and verify underneath that everything is clear nothing is preventing the rotor to move. Good.Advice cust to check the pockets before adding clothes to unit. That 6-7 bath towels = a full load and that only 1-2 tablespoons of detergent Pedro load is enough. Op test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/26/2021
"Replace console,opt test ok"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model ED5LVAXVQ00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/26/2021
"CC that the water is not conning out. confirmed. Found the housing leaking water. Will need a new housing and clip. ; ordrng 1 WPW10121138 (Housing) and 1 2260503W (Button), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Garfield Heights, OH 44125
Corina B
Job Details: 10/26/2021
"CC that there is a noise. Found change in between the basket and washplate, removed the change, ran a manual agitate and spin, no abnormal noises. Ran a calibration. Optest ok."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/26/2021
"All fuse working as designed but timer is not moving giving estimate on timer ordering ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYH02
Near Painesville, OH 44077
Dan H
Job Details: 10/26/2021
"Installed new control, cleared evaporator , op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Parma, OH 44130
David R
Job Details: 10/26/2021
"Cc unit not working. F6E2, F6E3 error codes. Communication error. All wires good. Will need control and console. Customer paid SVC, do not order parts. ; ordrng 1 W11135391 (Console) and 1 W11135392 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ravenna, OH 44266
Brian M
Job Details: 10/26/2021
Cc that cloths have spots or soap is stil on it Found actuator not attached to splutch Replaced actuator Ran test Opt; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Deerfield, OH 44411
Brian M
Job Details: 10/26/2021
Cc Icemaker not working Rotating but not calling for water Replaced Ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Seven Hills, OH 44131
David R
Job Details: 10/26/2021
Replaced door latch. Ran unit for leaks. Good. Unit is functioning properly. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Amherst, OH 44001
Angel
Job Details: 10/26/2021
"Cc that unit was still frosting up on back of drawers on fresh food section. Confirmed the back panel in the ff section is frosted all up removed everything and steamed out unit found thermistor out place from where the service pointer W11092686 says to install placed correctly and pushed cap tube line and suction line back from the cover like the service pointer says also tested thermistors and tested good. Called tech line because customer has been having the same problem 3 times already. Spoke to Drew and explained issue and asked me to replace evaporator drip pan with service pointer W11092686 and fan assembly with harness. Customer paid service call and said they will try to get covered through whirlpool. Opt test ok. File#; ordrng 1 W11457241 (Drip pan kit) and 1 W11033168 (Fan assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUWA244PBS0
Near Amherst, OH 44001
Angel
Job Details: 10/26/2021
Cc that unit was making a vibrating sound. Found some loose screws on bottom of kick plate retightened screws also cleaned out condenser coils that were dirty. Unit sounds and is working as designed. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Cleveland, OH 44121
Jason N
Job Details: 10/26/2021
"Cc unit does not heatCustomer stated brand new unit, never worked since it was delivered. Confirmed no heat during cycle. Checked power in to unit, L1 to L2 reading 0 volts, From L1 and L2 to N reading 123v. Both L legs wired to same phase. Advised customer to contact electrician."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Lakewood, OH 44107
Manny
Job Details: 10/26/2021
Replaced right door gasket opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rocky River, OH 44116
Marie V
Job Details: 10/26/2021
"Cc that the unit only fills with water and nothing else. Ran diag, no error codes. Found drain hose on the floor. Corrected issue. Stated a normal cycle. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/26/2021
Replace shifter latch but console not right one ordering parts neede ; ordrng 1 W11481116 (Encoder control) and 1 W11481108 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Moreland Hills, OH 44022
Corina B
Job Details: 10/26/2021
Replaced the door. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Kent, OH 44240
Brian M
Job Details: 10/26/2021
"Cc unit is loud Gearcase is loud needs gearcase and slider kit Customer thinks they may have warranty with Lowes they will reach back out with a decision ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Amherst, OH 44001
Angel
Job Details: 10/26/2021
"Cc that unit sound like an airplane when spinning. Confirmed unit is loud when spinning will need gear case replaced. Customer does not want to fix unit they said they will buy new one. Opt test ok.; ordrng 1 W11132267 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB04
Near South Euclid, OH 44121
Jason N
Job Details: 10/26/2021
"Cc unit ice maker not working, water dispenser is good. Ran manual ice maker harvest test, ice maker will not index. Checked power in to ice maker, good at 122v. Unit needs ice maker. Noticed center mullion hot to the touch. Checked condenser fan in rear of unit. Found fan not working, checked motor resistance, fan motor reading open. Unit also needs condenser fan motor. Ice maker is not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10854034 (Condenser fan motor) and 1 WPW10300022 (Icemaker)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PFGA
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/26/2021
"Cc unit not cooling in ff section. Found no airflow from ff section, frost buildup in freezer section. Ran damper test, damper op test no good, unit needs damper control. ; ordrng 1 242303001 (Damper control)"
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Painesville, OH 44077
Dan H
Job Details: 10/26/2021
"Customer complaint that unit is not powering up, confirmed, diagnostic led on control is solid lit, unit needs new control; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER ELE
Model DE608
Near South Euclid, OH 44121
Jason N
Job Details: 10/26/2021
"Cc unit not heating Checked all thermals, found heater element open. Unit needs heater element. ; ordrng 1 WPY303404 (Heater assy)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Lakewood, OH 44107
Manny
Job Details: 10/26/2021
"Cc unit doesnt do anything and have error on display, verify unit has a f2e2 code for ui not communicating with control, tested for voltage coming to ui on connector P1A-2 and P1A-4 should have 5 volts and 5 volts are present unit will need a console UI. Tried contacting Lisa 3 times, no answer left lbc with tenant with an estimate she said she will contact landlord and give the estimate, let her know if they want to repair to give us a call and we can order the part needed, spoke to Maddie to let her know I was giving the estimate and moving to next call. ; ordrng 1 W10898448 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Mentor, OH 44060
Joe O
Job Details: 10/26/2021
Cc: loud screechingFound rollers and pulley seizing to shafts. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS10
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/26/2021
"Replace panel control and display,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Seven Hills, OH 44131
David R
Job Details: 10/26/2021
"Took temps. FZ reading 0-1*. FF reading 38-40*. Temps in spec of where they are needed. Customer has settings to two bars. Called techline. Let know unit is working correctly, all temp in specs. All parts that were previously replaced are working. Unit is working as designed. Techline documented. "
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/26/2021
"F5E2 LID LOCK FAULT, F5E3 LID UNLOCK FAULT; ordrng 1 W11307244 (Lock)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Mentor, OH 44060
Dan H
Job Details: 10/26/2021
"Customer complaint that unit is not starting, started normal wash cycle, unit started and filled, repeated, with same results, had customer start unit , unit started and filled, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Painesville, OH 44077
Joe O
Job Details: 10/26/2021
"Cc: flashing lights, beepingFound error codes f8e4(overfill switch open) f9e2(drain pump electrical error). Ran test cycle. Checked for excessive suds. Replaced drain pump. Ran test cycle. Found no excessive suds. Op test ok"
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWO
Near Bentleyville, OH 44022
Brian M
Job Details: 10/26/2021
Cc unit still leakingPulled unit out checked hoses Ran test cycle for 30 min no leak Inspected bellow no issue found Not sure where a leak could be coming from unit did not leak while I was in the home Could not duplicate an issue
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Lakewood, OH 44107
Manny
Job Details: 10/26/2021
Replaced belt opt test okay.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Middlefield, OH 44062
Dan H
Job Details: 10/26/2021
"Customer complaint that unit is not draining, started normal wash cycle, unit filled , canceled cycle, unit drained completely, repeated, drain pump sun once and unit shut off, tough wash button on user interface working, ran diagnostics, cycle immediately shut off, unit needs new control and user interface ; ordrng 1 W11165145 (Ui) and 1 W11120155 (Cntrl)"
We serviced a
WHIRLPOOL RANGE
Model MGR7775WS1
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/26/2021
"Replace valve and knob,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Willoughby, OH 44094
Corina B
Job Details: 10/26/2021
"CC that the door is not closing. Checked the gasket, good. Door is opening at a 90*. Opening and closing properly. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Williamsfield, OH 44093
Dan H
Job Details: 10/26/2021
"Customer complaint that unit only makes 3 ice cubes, fresh food section temperature at 41 degrees, freezer section temperature at -6 degrees, ice bin if half full, found ice maker fill tube partially frozen solid, unit needs new valve; ordrng 1 WPW10179146 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/26/2021
"Ran diagnostic no error code ran hot and cold on manual test is good also level unit ran normal cycle is good unit working as design cannot duplicate issue explain customer how unit operate,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Williamsfield, OH 44093
Dan H
Job Details: 10/26/2021
"Customer complaint that broiler is not working and of a dent in the console, confirmed dent in console, started broil on high, broiler lit, broiler stayed on, unit needs new console; ordrng 1 W11026866 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Geneva, OH 44041
Dan H
Job Details: 10/26/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Grafton, OH 44044
Gabriel P
Job Details: 10/26/2021
"Found unit push to far back so when opening door it will hit cabinet and wont stay open so move unit forward and it stay open show customer,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Elyria, OH 44035
Gabriel P
Job Details: 10/26/2021
Replace pump from previous job unit needs control but is in back order explain customer office reschedule wants you know when part arrive thanks and also call customer to let him know ; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 10/26/2021
"Installed new freezer section door, advised customer to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW3
Near Amherst, OH 44001
Angel
Job Details: 10/26/2021
Cc that unit is not draining. Confirmed it was not draining but could hear pump. Verified under sink and customer had installed new garbage disposal but did not remove the plug. I removed plug tested unit and draining as should. Opt test ok.