Near Edgewood, OH 44004
Jeff M
Job Details: 09/22/2020
WASHER MAYTAG MVW6230HW0 I installed the new part it did not work I contact tl we went through a bunch of testing and the unit still does not work there submitting it to their engineer in department for review
Near Cleveland, OH 44105
Dan H
Job Details: 09/22/2020
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is not spinning, customer did not have proof of purchase for washer, ran entitlement for pd , found unit sitting on wooden platform , advised that unit should be on a solid level surface, found unit unlevel, leveled, unit sp
Near Chardon Township, OH 44024
Jason N
Job Details: 09/22/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not starting a cycleCustomer states she was having trouble getting the touch pad to change settings. It’s been working normally now for a few days. Ran diagnostics, no codes stored in history. Ran touchpad test on all buttons, all checked good. A
Near Chester Township, OH 44026
Jason N
Job Details: 09/22/2020
WASHER MAYTAG MVWC415EW1 "Cc unit burning like smell and laud noise when shiftingRan diagnostics, found codes f0e2 for oversuds and f7e6 for motor fault. Ran auto test and manual spin and agitate tested. All functions passed, nothing abnormal. Ran full clothing loading deep water
Near Cleveland, OH 44105
Dan H
Job Details: 09/22/2020
DRYER MAYTAG MEDC465HW0 "Customer complaint that unit is not drying, started normal dry cycle, unit is not heating, confirmed, found unit unit not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as d
Near Cleveland, OH 44122
Dan H
Job Details: 09/22/2020
DRYER AMANA LGA20AW "Customer complaint that unit is not heating and making a loud noise, Confirmed, found rollers worn and burner short cycling, unit needs new rollers and coils; ordrng 1 279834 (Coils) and 2 WP37001042 (Roller)s"
Near Parma, OH 44129
Corey L.
Job Details: 09/22/2020
RANGE WHIRLPOOL WFE525S0HZ1 "Customer complaint oven not heating, confirmed, found wire disconnected from terminal block dues to loose nut, replaced wire pigtail and terminal block with ts part, op test good; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near Beachwood, OH 44122
Dan H
Job Details: 09/22/2020
WALL OVEN GE DS667381R "Customer complaint that the bottom of oven caught on fire during self clean cycle, found grease that had burn on oven floor, oven is working, oven floor just needs to be cleaned, unit is operating as designed"
Near Olmsted Township, OH 44138
David R
Job Details: 09/22/2020
DISHWASHER KITCHENAID KDFE104HPS1 Replaced part. Tested. Good. Op test ok
Near Edgewood, OH 44004
Jeff M
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW Do you know who’s only been plugged in for two hours it appears to be cold everything appears to be functioning I told him to leave it plugged in for an additional eight hours do unit already appears to be quite cold I told him to put a bottle of water in
Near Strongsville, OH 44136
David R
Job Details: 09/22/2020
WASHER MAYTAG MVWB765FW3 Replaced parts. Ran test 51/52. Good. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/22/2020
MICROWAVE JENN-AIR n/a Parts is no longer available is discontinued gave customer part number Incase they fine it
Near Garfield Heights, OH 44125
Corey L.
Job Details: 09/22/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Customer complaint of weird noise and water plus ice dispenser not working and ice on frz floor, confirmed, noise is coming from compressor, found water supply shut off downstairs, customer would like to call home warranty for possible coverage"
Near Chagrin Falls, OH 44022
Jason N
Job Details: 09/22/2020
REFRIGERATOR KITCHENAID KRFC302EPA02 "Cc unit leaking Customer stated he had a plumber come out to check, and found a water tube not connected in back of unit. Water tube is for the ice maker fill. Water line had come out of fill tube elbow, line was not clamped into place properly from fact
Near Cleveland, OH 44118
Corey L.
Job Details: 09/22/2020
DISHWASHER MAYTAG MDBH979SAW0 "Installed panel, op test good"
Near Bainbridge Township, OH 44023
Jason N
Job Details: 09/22/2020
RANGE JENN-AIR JDS9860CDW01 Installed console. Ran bake test to 350 degrees. Preheat and stable cycling. Tested fan operation per customer request. Vent fan operations normal. Op test good.
Near Lakewood, OH 44107
Corina B
Job Details: 09/22/2020
DRYER SAMSUNG DV48H7400EW/A2 CC that the unit does not start. Found the idler cracked. Replaced the idler from t/s. Optest ok; used 1 DC97-07509B (Idler roller) from stock
Near Fairview Park, OH 44126
Corina B
Job Details: 09/22/2020
DRYER MAYTAG MEDC215EW0 "CC that the unit does not turn on but heats. Found the heater shorted to ground. The thermal fuse is open. Will need a new heater and thermal fuse. Replaced the parts from t/s. Optest ok; used 1 279838 (Heater), and 1 WP3392519 (Thermal fuse) from stock
Near Auburn Township, OH 44023
Jason N
Job Details: 09/22/2020
DRYER SAMSUNG DV42H5000EW/A3 Installed heater element. Ran timed dry heat test. Good heat. Good airflow at vent outlet. Op test good.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/22/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Found one heater wire missing customer will need a door ,office schedule customer when door arrive ; ordrng 1 LW11034290 (dor-fip) and 1 W11330486 (UI)"
Near Lakewood, OH 44107
Corina B
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRF540CWBM00 "Recovered refrigerant, replaced evap, compressor and drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
Near Strongsville, OH 44136
David R
Job Details: 09/22/2020
WASHER KENMORE 417.41042 "Cc tub not sitting right. Found tub broke apart. Damage under tub. Belt sheered off. Listed parts. 2 techs needed. 4 hour job. Customer paid SVC. Do not order parts ; ordrng 1 131525500 (shell-rear/brg&gskt) and 1 131618500 (tub (spin)) and 1 131618600 (
Near Parma, OH 44134
Corey L.
Job Details: 09/22/2020
OTR MICROWAVE WHIRLPOOL WML55011HS4 "Customer complaint mw buttons not working number 4 has never worked and now clock set button also not working, confirmed found 4 clock set and timer selections all not operating, unit needs pcba ; ordrng 1 W11443147 (CNTRL)"
Near Grafton, OH 44044
David R
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc no water. Found wires never plugged in to water valve. Plugged in, purged water, good. Give time for Icemaker to drop ice. Good. Op test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Replace door s opt test ok
Near Mentor, OH 44060
Corey L.
Job Details: 09/22/2020
WASHER GE GHWN8350D0WS "Customer complaint washer not starting start button not working, confirmed, removed button from console face, found plastic piece meant to engage button on control when button is pushed, was able to install with piece of plastic added to back of button,
Near Conneaut, OH 44030
Jeff M
Job Details: 09/22/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 The top left and right corners on the right and left door have a really bad damage when this unit was originally installed it was installed correctly and the doors were never aligned properly that’s what ripped the gasket off the finish is coming off both
Near Chagrin Falls, OH 44023
Jason N
Job Details: 09/22/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not washing dishesRan diagnostics, found code 4-3 for motor not running and 7-1 for no heat. No power to pump motor, 0v in diagnostics cycle. Unit needs control. Ordering pump/motor as well. ; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump
Near Conneaut, OH 44030
Jeff M
Job Details: 09/22/2020
DISHWASHER MAYTAG MDB9959SKZ0 The unit is not draining I found the drain pump it’s not working I could not locate anything blocking the drain pump needs a new drain pump; ordrng 1 W11412663 (DRAIN)
Near Lorain, OH 44052
Gabriel P
Job Details: 09/22/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 Spoke to customer over the phone explain her that I may have found a fix for her out going issue we are going to replace the ui and control also some service pointer parts that should avoid fridge evaporator from freezing into block of ice ordering parts
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/22/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found fridge evap frozen took pictures this been a common issue installing parts from service pointer and replace user interface cause is connected to thermister customer will call whirlpool to see if whirlpool will cover for the parts expect a call from
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 09/21/2020
DRYER SAMSUNG DV42H5200GWA3 "The unit is squeaking it’s coming from the pool he’s ordering two rear roller supports and one idler pulley; ordrng 1 DC93-00634A (PULLEY) and 2 DC97-16782A (ROLLER ASSY)s, used 1 SHIPPING (shipping and handling) from stock"
Near Concord Township, OH 44060
Jeff M
Job Details: 09/21/2020
DRYER SAMSUNG DV45H7000EWA2 "The unit is not turning on I checked the heating elements all the fuses everything tested good needs a new control board. EST ; ordrng 1 DC92-01624E (CONTROL ), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 09/21/2020
RANGE KITCHENAID KODE500EWH01 "Cc unit locked and no power Unlocked door Found thermal fuse open replaced using back stock Ran test bake on upper and lower oven Found lower oven not heating Found lower TOD open Needs ToD ; ordrng 1 WP4449751 (thrmst-fix), used 1 WPW10545291 (Thermal f
Near Concord Township, OH 44077
Jeff M
Job Details: 09/21/2020
DISHWASHER WHIRLPOOL WDF510PAYB6 "Sump motor is seized up needs replaced; ordrng 1 WPW10482480 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 09/21/2020
WASHER MAYTAG MHW5630HW0 "Customer complaint that unit leaks every time on final rinse, started rinse and spin cycle, found unit leaking from dispenser, unit needs new dispenser ; ordrng 1 W11465533 (Dispenser)"
Near Cleveland, OH 44108
Corina B
Job Details: 09/21/2020
DISHWASHER KITCHENAID KDFE104DSS3 Rather control and rollers. Ui was not there. Will need to order a new ui; ordrng 1 W10891912
Near North Madison, OH 44057
Jeff M
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ I found the condenser quickly packed full hair I told the customer she needs to clean this once a year
Near Strongsville, OH 44136
David R
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Went over all past repairs and diagnostics with techline. Techline putting in review for exchange. Will contact customer.; O-emld tckt
Near Bainbridge Township, OH 44023
Brian M
Job Details: 09/21/2020
WALL OVEN JENN-AIR JJW2730DS01 Installed control on lower oven and installed UI Ran test bake on upper and lower oven to 350 OP Test Ok
Near Concord Township, OH 44077
Jeff M
Job Details: 09/21/2020
REFRIGERATOR KITCHENAID KFCS22EVMS2 Installed new part unit tested good
Near Cleveland, OH 44135
David R
Job Details: 09/21/2020
DISHWASHER KENMORE 665.13269K113 "Cc not working, pod sitting at bottom. Found 120 coming to pump motor, not spraying. Will need pump motor assembly. Gave customer estimate. Customer paid SVC, do not order parts ; ordrng 1 WPW10482482 (pump&motor), used 1 SENIORDISCOUNT (senior discount)
Near Kent, OH 44240
Brian M
Job Details: 09/21/2020
WASHER WHIRLPOOL WTW4816FW2 Customer showed pop took pic Cc unit stuck in sensing Ran diagnostics found error for over load and off balance Ran auto test completed with no issue ran calibration OP Test Ok Advised on loading and usage
Near Ravenna, OH 44266
Brian M
Job Details: 09/21/2020
DISHWASHER KITCHENAID KDTE334GPS Installed adjuster and track OP Test Ok
Near Mayfield Heights, OH 44124
Corina B
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced the ice maker and valve. Optest ok.
Near Elyria, OH 44035
Gabriel P
Job Details: 09/21/2020
DRYER SAMSUNG DV42H5200EP/A3 Replace parts opt test ok
Near Strongsville, OH 44136
Corey L.
Job Details: 09/21/2020
REFRIGERATOR N/A MSD2756GEB "Installed starter from ts first, compressor kicked on, frost pattern began forming, op test good, advised customer to allow 24 hours for temps to settle, taking unused compressor for return; used 1 8201786 (STARTER) from stock"
Near Edgewood, OH 44004
Jason N
Job Details: 09/21/2020
FREEZER WHIRLPOOL GC3SHAXVT02 Cc frost buildup still happening in freezerFound some frost buildup on upper part of freezer door. Steamed gasket and stretched. Cleared frost from freezer. Op test good.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/21/2020
DRYER AMANA NED4655EW1 "Replace parts order and heating element,opt test ok ; used 1 279838 (ELEMENT) from stock"
Near Fairview Park, OH 44126
David R
Job Details: 09/21/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc noise, ice in back. Found noise coming from previously replaced fan motor. Ice coming under seal in back. Will need adaptive seal kit. Went into diagnostics errro codes for Icemaker. Icemaker giving E5 error code, bad Icemaker thermistor. Gave estima
Near Rootstown Township, OH 44272
Brian M
Job Details: 09/21/2020
REFRIGERATOR KITCHENAID KFIS29BBWH00 Installed listed parts OP Test Ok
Near Concord Township, OH 44077
Joe O
Job Details: 09/21/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Installed ice maker, cycled ice maker. Op test ok"
Near Solon, OH 44139
Dan H
Job Details: 09/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS 01 "Customer complaint of loud noise when ice maker is turned on, found fresh food section drain tube clogged and evidence that fresh food section evaporator may be frosting up into evaporator fan, installed new fresh food section evaporator fan and cleared
Near Willoughby, OH 44094
Joe O
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed led module. Op test ok
Near Broadview Heights, OH 44147
Dan H
Job Details: 09/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cleared fresh food section evaporator , installed evaporator fan and control"
Near Valley View, OH 44125
Corey L.
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint fridge temp warm but frz is over working, temps were 59 ff and -13 frz, frz has frost build up on ceiling shelves and walls, found left bottom corner of door not sealing, tried retraining gasket, door looks warped, found large gap on l
Near Cleveland, OH 44113
Dan H
Job Details: 09/21/2020
FREEZER WHIRLPOOL KRFF305ESS02 "Customer complaint that unit is not cooling properly, freezer section temperature at 10 degrees, fresh food section temperature at 44 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, ther
Near Cleveland, OH 44115
Dan H
Job Details: 09/21/2020
WASHER AMANA NTW4516FW3 "Customer complaint that unit is leaking, ran diagnostics no error codes found,started normal wash cycle, unit filled and began washing, no leaks found, unit is operating as designed"
Near Cleveland Heights, OH 44106
Dan H
Job Details: 09/21/2020
REFRIGERATOR KITCHENAID KBRP20ELSS01 "Installed new valve, op test good"
Near Geneva Township, OH 44041
Jason N
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL ED25PSQDN00 "Cc unit not cooling.Customer stated she was gone a few days, and noticed things in freezer were starting to thaw. She turned thermostat up to try to compensate, and ended up freezing stuff in her ff section. Compressor running, good frost pattern, unit i
Near Lorain, OH 44053
Gabriel P
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Steam all ice and door close but slides bearings are almost coming off and is squeaking office schedule customer when part arrive ; saved tckt
Near North Royalton, OH 44133
David R
Job Details: 09/21/2020
REFRIGERATOR JENN-AIR JFC2290REP02 "Replaced gasket. Steamed and conformed, give 30 mins before opening. Op test ok."
Near Perry Township, OH 44077
Jason N
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Cc unit not making iceIce container empty. Found ice maker turned off. Customer does not remember turning it off. Turned back on, ice maker homed to fill position. Op test good."
Near Mentor, OH 44060
Jason N
Job Details: 09/21/2020
WASHER WHIRLPOOL WTW8500BW0 "Cc unit leaked while doing a loadCustomer stated small amount of water came out from left front corner. Ran diagnostics cycle, no leaks detected. Ran bulky load to fill tub. Let cycle for a few minutes. No leaks. Drained water and checked under unit, no
Near North Royalton, OH 44133
David R
Job Details: 09/21/2020
WASHER MAYTAG MHW6630HW1 "Cc of different noises, a squeaking noise and when you turn the basket by hand a noise. Checked over everything. When turning the basket you hear the ball bearings moving around, normal. Stacked unit, flushed up against wall, dryer vent behind. Heated no
Near Euclid, OH 44132
Jason N
Job Details: 09/21/2020
DRYER WHIRLPOOL WED5550XW0 Installed blower wheel. Ran dryer op test for several minutes. No abnormal noises. Op test good.
Near Broadview Heights, OH 44147
David R
Job Details: 09/21/2020
REFRIGERATOR GE CYE23TSDCSS "Cc water leaking from drawer. Found drain tube clogged up. Removed duck bill, water rushed out. Cleared duck bill. Good. Op test ok"
Near Bay Village, OH 44140
Corina B
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL KFXS25RYMS0 "Replaced the drain pan. Optest ok."
Near Avon Lake, OH 44012
Corina B
Job Details: 09/21/2020
RANGE JENN-AIR JJW9530AAW CC that the light does not turn on. Found the light bulb bad. Replaced the bulb. Heated oven to 300*. Open and closed the door several times. Optest ok
Near Kirtland, OH 44094
Jason N
Job Details: 09/21/2020
WASHER WHIRLPOOL MVWB855DC3 Installed main control and console. Ran auto test and calibration. Op test good.
Near Chardon, OH 44024
Jason N
Job Details: 09/21/2020
WASHER MAYTAG MHW5630HW0 "Cc unit dispenser holding too much water, leaking outCust states when she pulls the dispenser drawer out, water spills everywhere due to water inside drawer. Replaced dispenser using customer supplied pre Id part. Ran quick wash test, no leaks or spray o
Near Brook Park, OH 44142
David R
Job Details: 09/21/2020
RANGE WHIRLPOOL WFG525S0HS1 Replaced hinges. Tested. Good. Op test ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/21/2020
DRYER WHIRLPOOL WED4815EW1 "Found a screw stuck on seal door where basket sit on a rotate causing to have a thumping sound correct issue,opt test ok"
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/21/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Replace pump motor assembly,opt test ok"
Near Pepper Pike, OH 44124
Joe O
Job Details: 09/21/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc: not washing or rinsingFound error codes f7e6(motor fault) f8e1(long fill no fill) f3e1(pressure system fault). Ran auto test, all functions working. Ran manual tests for motor, shifter, capacitor(all functions working). manually tested water valves(u
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Replace door whirlpool pre id ,opt test ok"
Near Montville, OH 44064
Jason N
Job Details: 09/21/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc unit makes weird nosies and water left in cloths at end of cycleRan diagnostics found code f0e5 for off balance load. Ran auto test, wash plate spinning with basket, drive hub stripped out. Unit needs drive hub. Replaced drive hub using truck stock. R
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/21/2020
WASHER WHIRLPOOL WTW4855HW1 Cc: off balanceFound no stored error codes. Unit is on second floor. Ran auto test. Ran drain and spin. Ran calibration. Op test ok
Near North Olmsted, OH 44070
David R
Job Details: 09/21/2020
DISHWASHER MAYTAG MDB7749AWQ2 Bringing part panel not used. Replaced parts. Tested. Good. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/21/2020
REFRIGERATOR KITCHENAID KBLA20EMSS Found compressor shock wattage was 879 to high and amp was 8.69 start device click but won’t start compressor giving estimate customer will not repair
Near Kingsville, OH 44048
Jeff M
Job Details: 09/21/2020
DRYER WHIRLPOOL WED4815EW Installed new part unit tested good
Near Conneaut, OH 44030
Jeff M
Job Details: 09/21/2020
WASHER FRIGIDAIRE FAFW3577KW1 The pump was plugged. Cleaned the pump op tested good
Near Jefferson, OH 44047
Jeff M
Job Details: 09/21/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Installed new part unit tested failed. The clog was in the other drain hose I took the other drain hose apart cleaned it tested good
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/21/2020
REFRIGERATOR AMANA ASI2575GRS01 Installed water filter housing. Tested. Op test ok
Near Chardon Township, OH 44024
Joe O
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Cc: loud knocking, and humming noiseFound vibrating noise from under unit. Found unit sitting in a dip from old unit, causing panel under unit to vibrate on floor at start of cooling. Could not duplicate issue. Op test ok"
Near Elyria, OH 44035
Corina B
Job Details: 09/21/2020
REFRIGERATOR AMANA ART318FFDW06 Not enough line on the suction line connection to the evap. For the lokring. Called DR to confirm the leak is at the evaporator connection. Called t/l Scott non repairable.
Near WILOUGHBY HLS, OH 44094
Corey L.
Job Details: 09/21/2020
WASHER WHIRLPOOL WTW4816FW2 "Complaint unit leaking from hose connection, no leaking detected, unit is operating as designed"
Near Avon, OH 44011
Corina B
Job Details: 09/21/2020
WALL OVEN KITCHENAID KEBS109BSS00 Replaced the temp sensor. Optest ok.
Near Lorain, OH 44052
Gabriel P
Job Details: 09/21/2020
DRYER MAYTAG MGDC465HW0 "Use w40 on catch ,opt test ok"
Near Lakewood, OH 44107
Corina B
Job Details: 09/21/2020
WASHER WHIRLPOOL WFW5090JW0 Replaced the control and the ui. Started a drain and spin. Brought the core back for return. Optest ok.
Near Garrettsville, OH 44231
Brian M
Job Details: 09/21/2020
WASHER MAYTAG MVWB865GW0 Installed UI and control Ran auto test and calibration OP Test Ok
Near Roaming Shores, OH 44085
Jason N
Job Details: 09/21/2020
REFRIGERATOR KITCHENAID KSSS42FKB00 "Cc unit gaskets not sealing and moldingConfirmed gaskets molding slightly on bottoms on both doors. Gaskets are nla for this unit. Door springs checked good, doors are closing properly. Advised customer to clean using water and vinegar mix and apply thin
Near Ashtabula Township, OH 44004
Brian M
Job Details: 09/21/2020
REFRIGERATOR WHIRLPOOL MFI2269VEB8 Installed fan OP Test Ok
Near Cleveland, OH 44103
Corina B
Job Details: 09/18/2020
STACK W/D MAYTAG LSE7806ACE CC that the unit will not drain the water. Checked the lid lock and the switches are not making good contact. Will need new switches and the spring. The springs are nla. Took a picture of the tax exempt paperwork ; ordrng 1 WP208823 (Switch) and 1 WP20716
Near Cleveland, OH 44119
Dan H
Job Details: 09/18/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Called customer, advised we will be ordering a user interface , rescheduled for next available date; ordrng 1 W11214887 (Ui)"
Near South Euclid, OH 44121
Dan H
Job Details: 09/18/2020
WASHER WHIRLPOOL WTW5560SQ0 "Customer complaint that unit is not spinning, confirmed, clutch is worn out, unit needs new clutch ; ordrng 1 285785 (Clutch)"
Near Strongsville, OH 44136
Corey L.
Job Details: 09/18/2020
STACK W/D GE GUDD24ESSMWW "Customer complaint washer not draining water out, ran diagnostics spin and lid lock operating, drain pump not operating, found error code 18 drain pump failure, unit needs drain pump, quoted, maintenance said ok to total; ordrng 1 WH23X26206 (drain pump)
Near Cleveland, OH 44111
Corina B
Job Details: 09/18/2020
DRYER WHIRLPOOL WED7500GC0 "CC that the u nit does not start and the door does not stay shut. Found the lid switch is broken and the tab to the door is not opening up for the door to close. Replaced the catch and switch from t/s. Optest ok. ; used 1 WPW10569603 (Door switch), and
Near Concord Township, OH 44077
Corey L.
Job Details: 09/18/2020
WASHER MAYTAG LAT3600AAE "Installed lid switch spring, op test good"
Near Garfield Heights, OH 44125
Corey L.
Job Details: 09/18/2020
REFRIGERATOR MAYTAG MBR2258XES4 "Customer complaint ice build up in frz it was cleared and drain tube was bought online and replaced, confirmed ice back up, customer did not remove evap cover and clear drain hole completely to drip pan, updated drain tube from the duck bill style was in