Service History 127

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Bentleyville, OH 44022

Brian M

Job Details: 07/27/2023

Cc unit not starting Found customer to have issue with holding the button down Advised customer to use pencil the eraser end to help push buttonOP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Maple Heights, OH 44137

Brian M

Job Details: 07/27/2023

"Cc of no cool found fridge door not closing due to mullion rail popped off, freezer door not sealing due to screw on track backed out, frost around fan caused by moisture due to doors not sealing,. Fixed issues and evap has normal frost Advised to watch"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Cleveland, OH 44128

Corina B

Job Details: 07/27/2023

CC that the unit will not start. Confirmed. Found the drain hose on the floor. Raised the drain hose to the sink. Started a cycle. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Streetsboro, OH 44241

Brian M

Job Details: 07/27/2023

"Cc unit bouncing all over Found suspension rods weak and tub bounces with light pressure Needs suspension rods ; ordrng 1 W11130362 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WET4024HW0

Near Broadview Heights, OH 44147

Corina B

Job Details: 07/27/2023

Replaced the door switch. Tested. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Parma, OH 44134

Corina B

Job Details: 07/27/2023

"CC that there was a spark from the control to the warm zone when broil was turned on, then took 2 hrs to preheat. Confirmed. Found the terminal block and cord are burnt. Checked the bake element, good. Service pointer W11663212 will need a control, harness, terminal block and cord. Control is out of stock. ; ordrng 1 W11567368 (Control) and 1 WPW10245259 (Terminal block) and 1 W11532661 (Harness) and 1 8171385RC (Cord)"

We serviced a

GE RANGE

Model JB860SJ2SS

Near Broadview Heights, OH 44147

Bill

Job Details: 07/27/2023

"Replaced burner, opt test good. Had customer confirm that it was working."

We serviced a

KITCHENAID DISHWASHER

Model KDTM704LPA1

Near Westlake, OH 44145

Angel

Job Details: 07/27/2023

Cc that dishwasher is not leveled correctly and its crooked. Verified and I explained to the husband the same thing I explained wife last time cabinets are not leveled evenly on each side so dish washer will not look even on both sides no matter what you tried since they insisted theres something wrong I tried to level the unit as best as I could and explained to them thats the best they can get it unless they have a carpenter come up with something to fix one side for it to be even unit working and as should.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Highland Heights, OH 44143

Joe O

Job Details: 07/27/2023

Cc: lost hearing aidPopped top. Found hearing aid side of tub. Pulled out hearing aid. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Painesville, OH 44077

Dan H

Job Details: 07/27/2023

"Customer complaint that unit stops mid cycle and beeps and doesnt drain, ran diagnostics found f9e1(long drain) error code, ran test cycle, heard debris in drain pump housing, cleared debris, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Westlake, OH 44145

Corina B

Job Details: 07/27/2023

"Replaced the inner door. Started a cycle, no leaks. Advised Cust to run the hot water in the sink and to use rinse aid. Opt test ok"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Amherst, OH 44001

Bill

Job Details: 07/27/2023

"Changed harness and control, opt test good"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Parma, OH 44134

Corina B

Job Details: 07/27/2023

CC that the unit will not come off the wash cycle. Ran diag F8e1 long fill. Found the hot water was turned off. Turned the water on. Started a cycle. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER/B-IN

Model KUDP01ILBL2

Near Mentor, OH 44060

Joe O

Job Details: 07/27/2023

"Cc: fills with water then shuts offFound standing water in unit. Canceled cycle to clear water. Ran normal cycle. Found control and harness burnt out. Found unit leaking underneath Needs control, harness and sump sealParts show discontinued; ordrng 1 8534866 (control,electronic(discontinued)) and 1 8534932 (harns-wire(discontinued)) and 1 8268395 (seal sump(discontinued))"

We serviced a

WHIRLPOOL RANGE

Model KFGD500ESS04

Near North Olmsted, OH 44070

Marie V

Job Details: 07/27/2023

"Cc that the oven door is not leveled. Found that side is damaged and lifted up the top making door appear off leveled, but is correct. 30 policy for cosmetic damage past.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Perry, OH 44081

Dan H

Job Details: 07/27/2023

"Customer complaint that unit keeps shutting off and displaying po, outlet is good, unit needs new control; ordrng 1 W11556912 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Sheffield Lake, OH 44054

Angel

Job Details: 07/27/2023

"Cc that evaporator was frosting over and he unplugged it for a day or 2 and when he plugged the unit back in he heard a pop but unit has been making ice and cooling properly. Verified by removing evap cover and found heater wire out of connector ohmed out heater and it was good checked board and found one of the relays burnt will need control board harness and heater looked fine. Gave customer estimate and decided to call whirlpool to see if the can help with repair. ; ordrng 1 W11566851 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near Cleveland, OH 44114

Bill

Job Details: 07/27/2023

"Cc unit not cooling, confirmed cc plugged in unit compressor kicked on. Pulled evaporator cover, zero frost pattern forming after 20 min. While speaking with customer, found out that unit had been sitting in storage for 4 years prior to being purchased. Quoted a sealed system job and replacement compressor, evap, and filter dryer. Customer chose not to continue repairs at this time.; ordrng 1 W10836706 (Evap) and 1 W10843121 (Filter dryer) and 1 WPW10507886 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Painesville, OH 44077

Joe O

Job Details: 07/27/2023

"Cc: ice forming on lower doorFound ice forming lower door and left side of liner. Found no water leaking. Spoke with bj, stated ice maker potential leak. Needs ice maker; ordrng 1 W11546935 (Ice maker)"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near North Olmsted, OH 44070

Marie V

Job Details: 07/27/2023

"Cc that unit is making a loud noise and now it quit working . Tuned on unit, ran diag found error codes f5e3 , lid lock fault, ran unit on auto test, unit is loud it scratching and grinding. The agitator is stripped, motor sounds bad, gearcase is leaking oil, cam is not good. Ordering parts also suspension needs to be replaced basket is bouncing. ; ordrng 1 W11550891 (Agitator) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 W11026785 (Motor) and 1 W11130362 (Suspension) and 1 W11307244 (Latch)"

We serviced a

ELECTROLUX WASHER

Model EFLW317TIW1

Near Perry, OH 44081

Dan H

Job Details: 07/27/2023

"Customer complaint that bellow fell off , confirmed, bellow fell off because suspension is worn, unit needs new shocks and springs, unit has dryer stacked on it and will require second tech for repair; ordrng 1 5304505117 (Spring) and 2 137412701 (Shock)s and 2 137412601 (R shock)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW01

Near Cleveland, OH 44105

Corina B

Job Details: 07/27/2023

Replaced the housing. Opt test ok. Advised cust to replace the saddle valve with an inline valve

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Shaker Heights, OH 44120

Corina B

Job Details: 07/27/2023

"CC the ice maker is not working. Confirmed, found the heater wire pinched. Will need a new fill tube. Cust does not want to repair at this time. ; ordrng 1 W11366500 (Fill tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID COOKTOP ELE

Model KECD867XSS02

Near Avon Lake, OH 44012

Manny

Job Details: 07/27/2023

"Replaced infinite switch, opt t3st ok"

We serviced a

WHIRLPOOL DRYER

Model WED8300SW1

Near Bay Village, OH 44140

Manny

Job Details: 07/27/2023

"Cc unit not drying, display F01, verified and unit has codes f01 and f02 both for control and UI, tried running diagnostics cycle no luck, unit needs control replaced parts is discontinued ; ordrng 1 WP8571955 (cntrl-elec) and 1 WPW10111606 (cntrl-elec(discontinued))"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Westlake, OH 44145

Manny

Job Details: 07/27/2023

"Cc unit not spinning, verified and unit has power but wont start, took apart and belt broken, unit needs belt, customer will not proceed with the repair"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Westlake, OH 44145

Manny

Job Details: 07/27/2023

"Replaced control unit comes on on recommended as it should, advise customer to allow 24 to 48 hours for temps to equalize"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ02

Near Westlake, OH 44145

Manny

Job Details: 07/27/2023

"Cc unit not dispensing water or making ice, verify and valves are humming and rattling but no water, ordering inlet and dual valve ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, OH 44135

Manny

Job Details: 07/27/2023

"Cc unit not power, unit was unplugged, plugged in and power to unit, ran diagnostics and no codes cycle finished with no issues, got f6e2 for valve electrical issues, verified and valve connector not in all the way, pushed in and re ran test, unit is working as designed, opt test ok"

We serviced a

GE REFRIGERATOR

Model ZISS480DXASS

Near Cleveland, OH 44124

Jason N

Job Details: 07/27/2023

Installed inverter board. Compressor started up. Unit starting to cool. Advised customer to allow unit to run for 24 hrs before restocking. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Streetsboro, OH 44241

Brian M

Job Details: 07/27/2023

Cc unit making noise Found errors for water valve long fill also found tub suspension weak and slider damaged ; ordrng 1 W11165546 (valve) and 1 W11130359 (suspension) and 1 W10734521 (slider)

We serviced a

KITCHENAID REFRIGERATOR

Model KFCF22EVMS3

Near Beachwood, OH 44122

Jason N

Job Details: 07/27/2023

Cc unit frosting in freezer section and light not workingFound small amount of frost buildup on upper right side of freezer section and light switch is frozen closed. Cleared frost and cleaned gasket. Heated gasket to ensure good seal to cabinet. Freed up light switch. Raised right side of freezer door 1/4in to help gasket cover mullion. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHZ02

Near Mayfield Heights, OH 44124

Jason N

Job Details: 07/27/2023

"Cc unit leaking water from ice maker continually in freezer and all over floorCustomer had turned water off to unit to stop water from leaking everywhere. Had customer turn water on, no water entering. Manually cycled ice maker by jumping t to h. Ice maker indexed and filled mold with water and stopped. Could not duplicate issue at this time, but quoted customer ice maker replacement in case contacts inside ice maker stuck closed for water valve or ice maker temporarily was stuck in cycle at water fill. Replaced ice maker using truck stock part. Ran manual cycle test, ice maker indexed properly and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Mantua, OH 44255

Brian M

Job Details: 07/27/2023

"Cc unit not defrosting Ran test on defrostHeater is functioning, advised on jazz board And defrost harness ; ordrng 1 WPW10290745 (harns-wire) and 1 WPW10503278 (refer elect cont brd), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44124

Jason N

Job Details: 07/27/2023

"Cc unit making strange banging noise at the start of the cycle and during spinCustomer started normal wash cycle with clothing load. No abnormal noise heard. Switched over to drain and spin with wet load. No abnormal noises heard. Advised customer depending on load sizing and distribution, unit may experience off balance situations and to redistribute load if excessive noise and vibration occur. Unit is working as designed, unable to duplicate noise concern."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Chardon, OH 44024

Brian M

Job Details: 07/27/2023

Cc unit not agitating Ran auto test and found no issue With agitation function Ran manual test on the reset of the functionality and no issue found at this time 1 error code of power failure during wash Ran calibration and spoke about soap usage

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Highland Heights, OH 44143

Jason N

Job Details: 07/27/2023

Cc unit cycle times too longCustomer states the normal cycle which was originally 55 minutes is now at over 2 hrs. Explained that certain features and options will vary the starting cycle time estimate. Found Steam option was turned on for normal cycle. Turned off Steam and set soil to medium which brought the cycle time back to 55 min. Ran test cycle. All functions passed. Unit is working as designed.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chardon, OH 44024

Brian M

Job Details: 07/27/2023

Cc hot cold issues and wash performanceRan auto test no issues with that Ran manual test on all functions and that passes Ran calibration Advised on soap usage

We serviced a

KENMORE REFRIGERATOR

Model 10672132101

Near Newbury, OH 44065

Brian M

Job Details: 07/26/2023

Installed fan OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Cleveland, OH 44128

Joe O

Job Details: 07/26/2023

Installed suspension rods. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Shaker Heights, OH 44122

Corina B

Job Details: 07/26/2023

"CC that the unit is not making ice. Confirmed. Fz 18 ff 42. Checked the evaporator frost pattern, pattern to the 2 nd to last coil. Used nitrogen no leaks. Could of under charged system, had to change r600 can. Ran a vacuum let unit sit. Recharged with 1.98 oz of r600. Checked ice maker e0 no error code. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Fairview Park, OH 44126

Marie V

Job Details: 07/26/2023

"Cc that the unit wont close the door because of ice build up. Confirmed took temps 57* in fresh food section and freezer at 2*. Freezer fan is hitting ice. Removed back panel and found that unit is defrosting and cutting before is done. Verify ohms on thermistor in range. Unit will need control also theres SP this unit falls into the SP. Covers labor unit will need new cover for fresh food section, harness and drip pan. Cust will fix, ordering ; ordrng 1 W10843055 (Control) and 1 W11032800 (Harness) and 1 WPW10501260 (Cover evap) and 1 W11033168 (Harness) and 1 W11457241 (Pan drip), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA RANGE

Model AGR6603SFW7

Near Cleveland, OH 44111

Bill

Job Details: 07/26/2023

"Cc flame to high, confirmed cc. Adjusted flames, opt test good."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Olmsted Falls, OH 44138

Angel

Job Details: 07/26/2023

"Cc that unit was making a sound as soon as you start the unit. Started unit and it sounded like change inside one of the drum baffles, removed top to remove baffle and found some change causing the sound reinstalled tested unit opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Hiram, OH 44234

Brian M

Job Details: 07/26/2023

Installed damper and control Advised to let temps adjust over a 72 hour period

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Chagrin Falls, OH 44023

Joe O

Job Details: 07/26/2023

"Found new doors both have big scuffs. Attempted to wipe off the scuffs, not coming off. Customer stated noise is extremely annoying and does not want the unit. Customer wanted me to listen to noise. Monitored unit. Found noise is refrigerant running through cap tube. Advised customer it is normal. Re ordering doorOffice to reschedule ; ordrng 1 W11023679 (dor-fip) and 1 W11178521 (nameplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Shaker Heights, OH 44120

Corina B

Job Details: 07/26/2023

"Cust showed pop, sent pic CC that there is liquid inside the ff section and smells chemical. Confirmed. Found water leaking in the shelves. Steamed out the drain hole. Advised Cust there is no chemicals. And if it was the r600 it would not be cooling. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 07/26/2023

Replaced the spray arm. Ran a calibration. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Cleveland, OH 44135

Marie V

Job Details: 07/26/2023

"Cc that the light does not works , top rack is falling out and theres a small rubber piece. Confirmed, found one of the hinge sleeve broke and top rack as well. Control has pins in the back they are broken i was able to use screw to adjust, now you can see indicator light. Ordering top rack adjuster and sleeve. ; ordrng 1 W10712395 (Adjuster kit), used 1 WP8268961 (SLEEVE FRICTION), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near North Olmsted, OH 44070

Marie V

Job Details: 07/26/2023

"Cc that unit start to sense then goes to wash and then back to sense to done. Stared unit and confirmed complaint, slider is not engaging with basket. Tilted unit and found that gearcase has been leaking for a while and has main screw rusted and is leaking water as well. Unit will need new clutch, geacrase, agitator, slider , rotor and stator. Cust will buy new. ; ordrng 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 W11195971 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11260238 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near LaGrange, OH 44050

Angel

Job Details: 07/26/2023

Cc that unit is making a humming noise. Customer had a video of sound and it sounds like its coming from the back of unit so I pulled out the unit and ran some test to see if I can duplicate the issue and found it was the condenser vibrating when compressor is running at high speed. Rearranged the cardboard underneath the condenser and the condenser lines around and sound got quieter and it was the best I could do explained to customer what I did and what was happening and she was happy with it opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/26/2023

"Replaced freezer fan and ice maker fan. Advice cust to Monitor, but no unusual noises at this point. . Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Elyria, OH 44035

Angel

Job Details: 07/26/2023

Replaced both freezer slides and ice maker made sure ice maker was receiving water and it would cycle and it did explained to customer ice maker will take 72 hours for a full bin so if they use a lot of ice it will never keep up with them opt test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8WF1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/26/2023

"Found solder clog at filter . Replaced filter Pressure tested and recharged Unit is cooling at this time advised on 72 hours ; used 1 W11109499 (drier), and 1 W11504447 ( 5/1.8 Nr Ms 00) from stock"

We serviced a

ESTATE WASHER

Model TAWS850PQ0

Near Cleveland, OH 44119

Bill

Job Details: 07/26/2023

"Cc unit not spinning, could not confirm. Ran unit through rinse and spin cycle, unit operated as intended."

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Beachwood, OH 44122

Bill

Job Details: 07/26/2023

"Cc not responding and making a humming noise, confirmed cc humming noise coming from pump and controls are unresponsive. Ordered main control, follow up scheduled for 7/31 a.m.; ordrng 1 W11629601 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS00

Near Mentor, OH 44060

Dan H

Job Details: 07/26/2023

"Customer complaint that unit was not cooling, customer defrosted with hair dryer, found fresh food section evaporator freezing up, unit needs new control and thermistor ; ordrng 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Timberlake, OH 44095

Dan H

Job Details: 07/26/2023

"Ins new door lock, op test good"

We serviced a

AMANA REFRIGERATOR

Model ATB2135HRW

Near Euclid, OH 44132

Dan H

Job Details: 07/26/2023

"Customer complaint that unit is not cooling properly, freezer section temperature at 32 degrees, fresh food section temperature at 40 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator , system has a leak, unit needs new evaporator and filter drier , part is no longer available ; ordrng 1 12001398 (Evaporator)"

We serviced a

GE WASHER

Model GTW465ASN0WW

Near Euclid, OH 44132

Dan H

Job Details: 07/26/2023

"Customer complaint that unit is not draining or spinning and theres is a burning smell, started normal wash cycle, unit filled and began washing, canceled cycle, unit drained, ran drain and spin cycle, unit drained and spun,no burning smell noticed, unable to duplicate the problem , unit is operating as designed "

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Dan H

Job Details: 07/26/2023

"Customer complaint that unit is not cooling properly, freezer section temperature at 32 degrees, fresh food section temperature at 33 degrees, evaporator fan is running, partial frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor do not start, unit needs new compressor and filter drier ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Lokring) and 1 W11504431 (Lok ring) and 1 W11506619 (Lokring) and 1 W11109499 (Drier) and 1 W11504433 (Lokring) and 1 W11504447 (Lokring)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Painesville, OH 44077

Dan H

Job Details: 07/26/2023

"Customer complaint that dispenser is full of water, found valve seeping, unit needs new valve; ordrng 1 W11220230 (Valve)"

We serviced a

WHIRLPOOL DRYER

Model WED8540FW0

Near Painesville, OH 44077

Dan H

Job Details: 07/26/2023

"Customer complaint of squealing noise, confirmed, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Bratenahl, OH 44108

Jason N

Job Details: 07/26/2023

Installed pump motor. Ran test cycle. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Cleveland Heights, OH 44106

Manny

Job Details: 07/26/2023

"Cc unit has some humidity on the FZ door, verified and humidity on FZ gasket, noticed right side of door no making full contact with cabinet, found box preventing FZ door from closing all the way, removed box and customer rearranged items, advise her to monitor the unit and if any moisture to make sure doors are sealing properly, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44112

Jason N

Job Details: 07/26/2023

Cc unit not cooling in both sectionsFound evaporator cover and evaporator frosted up. Pulled evaporator cover. Found heater connector pulled out. Reconnected heater. Cleared frost from evaporator. Ran diagnostics force defrost. Heater turned on. Op test good.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEP4

Near Shaker Heights, OH 44122

Jason N

Job Details: 07/26/2023

"Cc unit ice maker not working, leaking water in to freezer sectionFound customer had freezer door propped open due to the fact the ice maker continually runs water into freezer when closed. Confirmed, ice maker stuck in cycle, on fill sequence. Unplugged ice maker and closed freezer door. Quoted customer ice maker replacement. ; ordrng 1 D7824706Q (Ice maker)"

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Shaker Heights, OH 44122

Jason N

Job Details: 07/26/2023

Installed capacitor. Started wash cycle then switch to drain and spin. All functions passed. Op test good.

We serviced a

JENN-AIR RANGE

Model JDS9860AAP

Near Chagrin Falls, OH 44022

Manny

Job Details: 07/26/2023

"Cc unit not lighting, verified and no sparks, removed console and checked voltage to spark no, no voltage, main harness is damaged but discontinued, and overlay is cracked and discontinued. ; ordrng 1 8215557 (spark module) and 1 74009297 (Main harness (discontinued)) and 1 74007250 (Overlay (discontinued))"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS8

Near Chagrin Falls, OH 44022

Manny

Job Details: 07/26/2023

"Replaced door panel, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Jefferson, OH 44047

Dan H

Job Details: 07/26/2023

"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, unit drained, no leaks found, not even a drop, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Kingsville, OH 44048

Dan H

Job Details: 07/26/2023

"Installed new door seal, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ02

Near North Randall, OH 44128

Manny

Job Details: 07/26/2023

"Cc unit not cooling, verified and cabinet has a gap, calling TL spoke to Derek, unit sent for review,; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS4

Near Cleveland, OH 44105

Jason N

Job Details: 07/26/2023

"Installed ignitor. Ran bake test, good spark but no ignition. Found no gas to unit. Supply valve is on behind unit."

We serviced a

CROSLEY REFRIGERATOR

Model ABB1922FEQ

Near Conneaut, OH 44030

Dan H

Job Details: 07/26/2023

"Installed new control.p and cleared evaporator, op test good"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Brecksville, OH 44141

Manny

Job Details: 07/26/2023

"Cc unit making a really loud grinding noise, verified and unit grinding, tilted back and lots of oil everywhere, unit needs gearcase plus all drive components, customer stated most likely they dont wanted repair but will purchase a new unit.; ordrng 1 W11393685 (Gearcase) and 1 W10909670 (nut-spaner) and 1 W10902814 (washplate) and 1 W10915700 (stator) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBS0

Near Willoughby, OH 44094

Corina B

Job Details: 07/26/2023

"Replaced the control, ui and gasket. Tested opt test ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

Angel

Job Details: 07/26/2023

"Cc that dryer is taking too long to dry more than once to dry clothes. Ran unit and heater is coming on perfectly fine, pulled out unit removed vent and tested unit and its reaching 190* and kicking back off and on as it should asked customer if vent has been cleaned and she wasnt sure let her know that vent has to be cleaned out from inside of home all the way out not just the back of the unit, which I think this vent goes out to the roof. As of now unit is functioning perfectly fine opt test good."

We serviced a

AMANA RANGE

Model ART6114WW

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/26/2023

Cc that the oven works ok but then it does not heats up. Verify heating element had 20ohms verify oven sensor 1090. In range. Tested oven it goes over temp while preheat and sometimes does not heats for cust. Unit will need new control and it shows is discontinued. ; ordrng 1 31771301 (Control discontinued)

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Cleveland, OH 44105

Bill

Job Details: 07/26/2023

"Cc unit not igniting, confirmed cc found igniter was clicking but not igniting. Ordered new igniter scheduled follow up for 7/28.; ordrng 1 WP9758079 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC416FW1

Near Garfield Heights, OH 44125

Jason N

Job Details: 07/26/2023

Installed agitator. Ran cycle test. All functions passed. Op test good.

We serviced a

MAYTAG DRYER

Model MEDB850WQ0

Near Gates Mills, OH 44040

Joe O

Job Details: 07/26/2023

Installed idler pulley and belt. Ran test cycle. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Mayfield, OH 44143

Joe O

Job Details: 07/26/2023

"Cc: not making iceFound small cubes in ice bin. temps in freezer at 4 degrees, ice box at 8 degrees, ff at 37 degrees. Found ice maker error code e1(no cooling). Found ice box fan is functioning. Customer stated they replaced filter after last repair and that is when unit stopped making ice. Found air flowing to ice maker from freezer. Found fill tube frozen. Tested fill tube heater(receiving 120v). All ice maker functioning are functioning in diagnostics. Needs ui. Customer does not want to repair at this time; ordrng 1 W11405309 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Willoughby Hills, OH 44092

Joe O

Job Details: 07/26/2023

Installed control. Ran auto test and calibration. Op test ok

We serviced a

GE REFRIGERATOR

Model PSB48YSNB

Near Brecksville, OH 44141

Manny

Job Details: 07/26/2023

"Cc not cooling as it should, found evap covered in frost, steamed evap (1 hr and 45mins steaming) found thermistor, not tie down to evap, secured thermistor and noticed the FZ door gasket has a gap and is off the door try reinserting the gasket but it comes off again, steamed gasket but still need to be replaced, unit needs gaskets, ordering door gaskets, called Robert and no answer Lm, that the unit needs both gaskets.; ordrng 1 WR24X10203 (gasket door) and 1 WR24X10206 (gasket door)"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ4

Near Mentor, OH 44060

Corina B

Job Details: 07/26/2023

"CC that the oven does not turn on. Confirmed. No spark at the bake or broil. Nothing in the drawer. Checked the wires at the spark dsi board and control, wires plugged in. Here the control buzzing when bake is pushed. Will need a new control and dsi board. ; ordrng 1 W11620680 (Control) and 1 W10860916 (Dsi board)"

We serviced a

KENMORE WASHER

Model 110.8288111

Near Mentor, OH 44060

Joe O

Job Details: 07/26/2023

"Cc: hot smelling, not spinning properly, grinding noiseFound basket slipping on gear case. Found clutch slipping. Found agitator dogs broken. Needs basket drive, drive block, coupler, nut, agitator cam; ordrng 1 W10820043 (brake & drive tube) and 1 285753A (coupling,motor) and 1 WP389140 (drive block) and 1 285748 (cam-agitator) and 1 WP21366 (nut-spaner), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Westlake, OH 44145

Marie V

Job Details: 07/26/2023

Replaced panel and found a toothpick on drain pump. Removed and ran a calibration on unit. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Lorain, OH 44052

Angel

Job Details: 07/26/2023

Cc that seals on unit were coming off confirmed installed seals and added adhesive and recommended them to leave the doors closed for a couple of hours to let the adhesive dry to avoid seals coming off again opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Solon, OH 44139

Corina B

Job Details: 07/26/2023

"Replaced the adjuster, manifold, and tracks. Ran a calibration. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Mentor, OH 44060

Jason N

Job Details: 07/26/2023

"Installed damper control. Damper operation test good, no abnormal noise heard. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Jefferson, OH 44047

Brian M

Job Details: 07/26/2023

"Cc of leak found leak in drain tube also insulation damaged Needs tube and insulation cover ; ordrng 1 8269144A (drain hose) and 1 W10896113 (shield), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44102

Manny

Job Details: 07/26/2023

"Cc unit not washing, verified and unit LEDs flashing, checked and codes F7E1 for tachometer issues, f5e1 for latch issues and F6E1 foe control issues, try running cycle but unit resets, ordering control, shifter, latch and cap; ordrng 1 W11481722 (Shifter) and 1 W11395618 (Capacitor) and 1 W11556725 (Control) and 1 W11394572 (Latch)"

We serviced a

GE RANGE

Model JGB916SEL1SS

Near Cleveland, OH 44112

Jason N

Job Details: 07/26/2023

"Cc unit oven will not heatRan bake test, found ignitor barely glowing, ignitor is weak and will need replaced. Replaced ignitor using truck stock part. Ran bake test to 300 degrees. Good Ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Cleveland, OH 44130

Bill

Job Details: 07/26/2023

"Cc no ice or water dispensing, confirmed cc. Damage to door liner, at switch causing switch not to activate water and ice dispenser. Ordered new door, office to follow up as marcon was out of stock.; ordrng 1 W11435353 (Left door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Lorain, OH 44052

Angel

Job Details: 07/26/2023

Cc that the fabric softer button takes more than the 3 seconds the button describes too turn on. Explained to customer to hold button until light turns on and turns off it will not turn on in the 3 seconds it describes checked for error codes and ran a test cycle opt test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Kingsville, OH 44048

Brian M

Job Details: 07/26/2023

cc of leak duplicated leak in a 25 min period then opened door to inspect and leak never returned at this time I can not determine causeAdvised to watch

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X18DW04

Near Pierpont, OH 44082

Brian M

Job Details: 07/26/2023

Cc not cooling Found ui not functioning again will not respond to touch Needs ui replacement this is the 3rd time ; ordrng 1 W11496873 (Ui)

We serviced a

MAYTAG WASHER

Model MTW6600TB0

Near Bay Village, OH 44140

Marie V

Job Details: 07/26/2023

"Replaced suspension, tested unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rocky River, OH 44116

Angel

Job Details: 07/26/2023

"Cc that unit is not agitating now. Confirmed cc, ran a test and its not agitating looked underneath unit and capacitor and gearcase leaked everywhere unit will need gearcase, capacitor, cam and belt customer decided not to fix; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Capacitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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