Local Reviews
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Gabriel P.
WASHER WHIRLPOOL WTW4816FW2 "Found error code F8E1 – NO FILL, LONG FILLand f7e5 shifter fault did not hear shifter when running auto test check shifter is bad replace from truck stock ran auto opt test ok started working"
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Cust showed pop, sent pic. CC that the unit quit working after a few days. Ff and fz 75*. Checked the compressor 13.64 amps. Locked rotor. Will need a new compressor. Office do not order parts until customer calls ordrng 1 W10507884 (compressor) and 2 WPW10143759 (dryer)s"
Gabriel P.
DRYER WHIRLPOOL WED4815EW1 "Took machine apart to show customer that there is not broken,the noise I’m hearing is normal is not a squeak is the basket when it spin it tumble is hard to explain but i here that on all dryers ,opt test ok"
Gabriel P.
DRYER MAYTAG MEDB835DW4 "Found both thermister on the blower housing open replace both from truck stock also check voltage on outlet 240 going in to machine wants replace thermistor it was still not turning on try to go on diagnostics and it would let me no lights came on ordering control I believe is not sending voltage ; ordrng 1 W11133021 (CONTROL ), used 1 WP3392519 (THERMAL FUSE), and 1 WP8577274 (THERMISTER ) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDF330PAHB1 "Customer complaint dishwasher fills but then doesn’t make the whoosh sound and won’t clean, confirmed, motor failed, unit needs sump asm; ordrng 1 W11025157 (pump&motor)"
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint cooling loss in ff and ice in ff again, confirmed, found ff evap frozen solid and all three drawers frozen to cover and shelves, cleared ice completely, thermistor was loose, optimized thermistor and added two zip ties, advised customer to allow 24-48 hrs for temps to settle"
Arthur V.
COOK TOP FRIGIDAIRE GLGC30S9ESA Replaced pressure regulator. Op test good. Lite from the start. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
RANGE WHIRLPOOL RBS275PDQ17 CC that the power went out and the oven never came back on. Found the terminal block is burnt. Checked the power to the control 240 volts. Will need a new control the power surge and ui. The ui is no longer available. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Paul P.
REFRIGERATOR FRIGIDAIRE FFTR1814QW0 "Found refrigerator door needed sealed better. Applied petroleum jelly around door seal, made sure doors were level. Now operating properly."
Paul P.
REFRIGERATOR FRIGIDAIRE FGHC2331PFCA "Ran diagnostic tests on refrigerator. Temperatures reading properly in fresh food and freezer sections, thermistors reading proper range. Compressor had excessive vibration. Found locking pin out on back of compressor mount, set back in place, compressor running properly. Refrigerator operating properly now."
Paul P.
RANGE WHIRLPOOL WFE515S0EW0 Installed center glass in oven door.
Joe O.
WASHER MAYTAG MVWX655DW1 "Cc: not running through cycles stops at rinseFound error codes f7e5 shifter fault, f5e3 lid lock fault, f7e6 motor fault, and f7e1 basket speed faultRan auto test and calibrationFollowed steps for test 3, 3a, and 3bTest 3 states nothing is wrong with control, capacitor, or motorFollowed steps for test 8Found everything to be functioning correctly in testsRan normal cycleRan drain and spin Op test ok"
Arthur V.
WASHER GE GTW460ASJ0WW Called techline found unit needs a software update. Could not duplicate noise issue please order software update ; ordrng 1 WH98R23015001 (module tl27 update 5)
Arthur V.
REFRIGERATOR KITCHENAID KBFN402EPA01 "Found water valve faulty. Cycled. Ice maker. No fill. Checked valve. Selonoid open needs water valve Reschedule at customer request. They are on vacation until the 13th of june ; ordrng 1 EDR3RXD1 (water filter) and 1 W11225845 (valve-inlt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Found fresh food evap frozen over. Needs evap motor with harness. Customer to defrost unit before arrival ; ordrng 1 W11033168 (harns-wire), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 Cc: not startingRan diagnosticsNo failures or error codesRan normal cycleUnit fills and washesStarted a drain and spinUnit drains and spinsAttempted to show customer the unit is functioningUnit will not start another cycleUnit not communicatingNeeds control board; ordrng 1 WPW10192966 (cntrl-elec)
Jason N.
WASHER MAYTAG MHW7000XW2 "Cc unit codes and stop workingRan diagnostics, found codes f6e1 for mcu ccu communication error.Ran auto test, would not advance past door lock. Canceled test, unit would not unlock. Unit needs door lock assembly; ordrng 1 WP8183270 (latch)"
Jason N.
REFRIGERATOR GE CFSP5RKBCSS "Cc unit not cooling in ff sectionConfirmed unit temps 56 degrees in ff, -5 degrees in freezer. Confirmed evap fan operational. Checked damper operation, damper door closed. Unplugged unit, plugged back in, watched for damper to open, did not open. Unit needs damper assembly.; ordrng 1 WR17X12456 (refrigerator air tow155.16), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
MICROWAVE WHIRLPOOL WMH32519HZ2 Cc unit display not workingCustomer sending pop to service@fredsappliance.comConfirmed display characters not displaying correctly. Unit needs display ; ordrng 1 W11333816 (DISPLAY) and 1 W11342846 (CONTROL)
David R.
RANGE WHIRLPOOL WEE730H0DS0 "Cc bake cycle not working. Found bake element burned at the end and the connection to it is burned as well (refer to pictures). Will need bake element and harness*** customer paid svc, do not order parts. Customer contacting whirlpool; ordrng 1 W10580293 (harns-wire 112.46) and 1 W10779716 (elmnt-bake 58.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE JENN-AIR JDS1450DS0 "Customer complaint codes still appearing, confirmed only cooktops selection works, the console W10911397 does not have the keyboard cpu, only the glass touch part with bracket, parts look up shows only main control, display board or console but none of which has the keyboard, spoke with bj sending to office for research on the correct part to order; saved tckt"
Brian M.
RANGE WHIRLPOOL JDS9860AAP "Cc of unit started a fire Inspected all wires no damage Found terminal damaged and burner igniter pushed into burner cap Customer had gas shut off and Customer wants to replace all igniters and terminals Customer to have gas fixed before we return Customer also wants door gasket replaced ; ordrng 2 74004053 (sub 7432p073-60...2778)s and 1 WP74005890 (terminal b5110) and 1 WPW10162384 (gaskt-door5818), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Found relay faulty. Needs replaced. Replaced with truck stock. Op test good ; used 1 8201786 (STARTER) from stock
Arthur V.
WASHER WHIRLPOOL WFW75HEFW0 "Ran diagnostics no errors. Checked out inner basket,bellows, no signs of any oil or oily residue. Found some detergent customer is using is HE and she also has some tide that is not HE. While diagnosing i did not find excessive sudsing or foaming I could not duplicate issue. No samples of clothing damaged were available to see. Unit op test good"
Arthur V.
DISHWASHER MAYTAG MDB4949SDZ0 Found unit working properly Ran diagnostics no errors. Ran a service cycle passed with no errors. Advised customer to use a commercial cleaner for her dishwasher —and to run water at sink before starting to get the hottest water possible for wash. Could not duplicate issue. Unit working as designed.
Gabriel P.
REFRIGERATOR GE PFS22SISBSS "Complete Freon lost ,blowing warm air will need compressor evap is discontinued customer will not fix don’t order parts ; ordrng 1 WR85X10057 (evaporator asm DISCONTINUING ) and 1 WR87X20798 (aasm hi side 431.15), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR FRIGIDAIRE GLRT183TDQB "When arrive customer said he crank temp on fresh food section to coldest and it started cooling on fresh food section check temp it was 34 and 37 degrees freezer was 10 degrees took back panel off on freezer notice the top of evaporator did not have any frost fan is working correctly call senior tech bj ask me to unplug fan and wait 5 minutes if the evaporator does not have frost completely only on the bottom there is a leak some where to order in evaporator wait five minutes no frost on top explaining customer and give him and estimate customer will not fix do not order parts ; ordrng 1 5303918274 (evaporator kit 328.15), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER WHIRLPOOL WTW5000DW2 Upon arrival Found unit in a continuous drain mode. Customer stated he had unit in presoak and when he went to add clothes it started draining . Unit timed out and went into drain. Ran diagnostics no errors. Ran service cycle unit passed. Unit working now. Op test good
Joe O.
DRYER SAMSUNG DV42H5200EW/A301 Installed element assemblyRan test cycleOp test ok
Joe O.
MICROWAVE WHIRLPOOL WMH32519FZ0 "Cc: clock not always displayed, lights not workingFound lights to be correct and workingEntered options and set clock to on in stand byAdvised customer how to set energy savingsRan test cookOp test ok"
Joe O.
REFRIGERATOR WHIRLPOOL WRS311SDHW Installed water linesOp test ok
Joe O.
REFRIGERATOR KITCHENAID KRFF305ESS00 Cc: door gasket not sealing properlyFound large gap in freezer door gasketReplaced gasketSteamed out new gasketOp test ok
Joe O.
DBL WALL OVEN WHIRLPOOL RBD275PDB12 Cc: unit not shutting offRan test bake on both upper and lower ovenUnit cycling heat as designedShut unit off powered off immediatelyTested multiple timesOp test ok
Jason N.
RANGE FRIGIDAIRE FPGH3077RFB Installed listed control and pot switches. Ran oven bake test. Op test good.
Jason N.
DRYER GAS ELECTROLUX EIMGD60LSS2 "Cc noise when runningFound damping pad on top panel, degraded and hanging down onto drum. Removed degraded section. Ran op test, all sound are normal. Op test good."
Paul P.
RANGE JENN-AIR JGD8130ADS "Inspected cooktop range, cleaned front left burner, now operating. Rear left ignitor not sparking, module is working. Office to order ignitor.; ordrng 1 74004053 (sub 7432p073-60)"
Jason N.
WASH/DRY COMBO WHIRLPOOL WGT3300XQ0 "Cc unit drum not movingFound belt idler pulley seized. Extreme wear present. Unit needs belt pulley. Replaced pulley, belt, rollers using truck stock. Ran op test, op,test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Paul P.
WASHER MAYTAG MHW6630HW0 "Harness is in (just delivered today). Note the washer does have some external scratches/small dents. Replaced harness, (harness from power supply to control) ACU LED now indicating power (fast blinks, followed by slow blinking). Still no connection to user interface, will need a different harness (the one connecting the control to the User interface) Took picture of part number off of user interface harness, office to order U.I. Harness.; ordrng 1 W11038118 (U.I. HARNESS)"
Paul P.
REFRIGERATOR FRIGIDAIRE FFHB2750TD3 "Refrigerator has very little cooling capacity, indications of a low side leak (customer described before cooling was lost, sounds were consistent with air in the system). Previous company had replaced the evaporator and filter. Recommend CFC technician for replacement of compressor, evaporator and filter dye drier. No obvious UV found at fittings or coil.; ordrng 1 241706209 (COMPRESSOR ) and 1 5303918569 (evaporator kit) and 1 WCI5303305677 (FILTER)"
Paul P.
WASHER ROPER RTW4516FW2 "Tested washer, found the gear case grinding in agitate test cycle, top cam drive working, verified washer will need gear case, and pulley kit, drive block not coming up easily. Office to order gear case, drive pulley kit and drive block.; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (GEARCASE) and 1 WP389140 (drive block)"
Jason N.
DRYER WHIRLPOOL MED6000XW0 "Cc unit not startingConfirm powers on, nonstart, Checked thermals, all checked good. Belt switch not being made, idler pulley damaged, belt came off. Customer had already purchased a idler arm, used idler arm, and belt from truck stock. Lubed up rollers. Op test good."
David R.
DRYER MAYTAG MEDB855DC4 "Cc that some clothes are still not dr, not all. Turned on unit, went to check outside, good airflow no build up of lint. Unit says good airflow. Took off vent, put unit on timed dry high heat, heat cycling between 180*-200*. All heating components check good. Turned Dryness Level up from 2 to 3 (15% more dryness). Told customer of changes, looking for good airflow and cleaning the lint trap and not overloading machine"
Corey L.
OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Customer complaint the screw has nothing to thread into on the right side, confirmed found the right side installation bracket broke and nut will not seat, replaced with pre id part, op test good"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF989SDAM01 "The deli drawer pantry ui is shorted. I unplugged the ui op tested good the assy is needed. The LED has corrosion on the board the only way to get the LED is to get the assembly; ordrng 1 WPW10732686 (PANTRY UI ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER WHIRLPOOL WDP340PAFB0 Replaced the control. Optest ng. Advised cust last time that it also might need the pump and motor. Will need a pump and motor. Office to refund the customer. Brought core back for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
David R.
WASHER MAYTAG MHW5630HC0 None of indicators coming on. Power is getting to board 120 and indicator light is blinking. Ordering console control.; ordrng 1 W11325569 (CONSOLE CONTROL)
Corey L.
REFRIGERATOR KITCHENAID KBFN406ESS01 "Customer complaint left door is opening all the way and pops when shut, found arm hitting screw by door switch, replaced with pre I’d asm, op test good"
Corey L.
RANGE WHIRLPOOL JJW8630AAB "Customer complaint oven stuck in Celsius mode, confirmed, found description in tech sheet on F or C adjustment, followed instructions for that and to enter service mode, unit did not enter modes, unit needs new control, does not want repair at this time, left a quote; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER KITCHENAID KDTM354DSS5 "Cc leaking from both ends of unit. Checked underneath, floor is dry. No error codes. Checked and found service pointer. Followed instructions. All seals good, leveled legs up a notch, door latch and cabinet seal are good, sprayer arms on tight. Drain is working. Everything test fine. Advised customer to watch and make sure nothing is stopping top rack arm from moving freely. Op test ok."
David R.
REFRIGERATOR FRIGIDAIRE LGHB2867PF5 "Cc FF icemaker not working and loud noise coming from icemaker fan. Put into test mode. Icemaker will not twist or complete cycle, water valve not sending water to ice tray. Ordering icemaker, valve and fan; ordrng 1 242253002 (valve-water) and 1 243297607 (ICEMAKER ) and 1 5304493604 (fan & gasket kit)"
David R.
REFRIGERATOR KITCHENAID KSSS42FJT00 "Cc of Fz starting to cool, compressor constantly running. Built in refrigerator. Found Fz temp above 40s* and FF in the high 40s*. Evap has no frost pattern, frost at line. No shrader valve on compressor. Talk to BJ. Will need Compressor, Evap, and heat exchanger, 2 man job.**** customer paid svc. Do not order parts.; ordrng 1 2003002 (exchanger 136.40) and 1 4388574 (evaporator 284.30) and 1 W10309994 (compressor 416.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DISHWASHER WHIRLPOOL WDF310PAAS1 Cc of leak right behind power box Ran test cycle Ran for 30 min no leak found Placed water mat Could not duplicate water leak
Jeff M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 I remove the old filter Sauter the new one in place as I was removing the old evaporator the Kath tube broke I took a picture called Whirlpool Tech line they will be in contact with the customer.
Brian M.
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Cc of no ice and warm temps in freezer Found temps to be high in freezer about 28 degrees Found evap frosted over Called and spoke to TJ to verify of a defrost issue Also while accessing evap cover found corrosion on deli board and deli board not functioning Needs deli console and ff fan and wire harness ; ordrng 1 W10633627 (motor-evap6982) and 1 WPW10277799 (harns-wire2761) and 1 WPW10732682 (cover17768), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Installed door and leveled unit
Jeff M.
WASHER MAYTAG MVWC565FW0 Installed new part unit op tested good ; used 1 WPW10006355 (ACTUATOR) from stock
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint food on top shelf only started to thaw and light isn’t working, temps were 38 ff and 4 frz, found ice on frz ceiling and on switch holding switch down, found left track is not sprinting back every time and gets caught preventing door from shutting all the way on the left, unit needs new slide; ordrng 1 W11265130 (SLIDE)"
Jeff M.
DRYER WHIRLPOOL LGB6000PQ1 The unit heats consistently for me it lit five times in a row but I can hear valve chatter. EST only; used 1 279834 (COIL) from stock
Jeff M.
WASHER WHIRLPOOL WTW4950HW1 And she does not need service on her washer it was on her dryer did not look at the machine I was turned away but I did give her a business card
David R.
WASHER MAYTAG MVWB765FW0 "Replaced control and console. Service test, everything checks good. Load size calibration. Customer put clothes in, started fine. Op test ok."
Gabriel P.
WASHER MAYTAG MVWB765FW3 "Found spring hanger came off that holds basket no damage happen there might be possible that she might had a pretty bad off balance load to pop it out the top other then that I don’t know I corrected issue put back together ran calibration no error ran auto test pass ran drain and spin on max speed pass,push on basket down it did not bounce back few times shocks are good,opt test ok"
Corey L.
WASHER MAYTAG MVWB835DW4 "Customer complaint washer had error code and won’t fill, confirmed unit won’t fill water only trickling in, water pressure from the house is good, cold valve is not opening, unit needs water valve asm; ordrng 1 W11172234 (VALVE & HOUSING)"
Corina B.
DRYER SAMSUNG DV328AERXAA CC that HE comes up on the control. Checked the thermistor <1 ohm. Checked the fuses <1ohms. Checked the control the contact is open. Will need a new control. Control is no longer available.
Gabriel P.
REFRIGERATOR KITCHENAID KRFC302ESS00 "Freezer door was left open then door alarm wasn’t working reboot computer by turning power off for 1 to 2 minutes then left left fresh food doors open and alarm started working ,opt test ok"
Corina B.
DISHWASHER MAYTAG MDB7749SBM3 Replaced the ui. Optest ok
Brian M.
REFRIGERATOR FRIGIDAIRE FFHB2740PPBA Cc of no iceFound cubes frozen in twist tray Ran icemaker test 55 good water flow Ran twist tray test tray is getting power but does not twist all the way to dump cubes Needs ice maker ; ordrng 1 243297609 (ICEMAKER )
Gabriel P.
REFRIGERATOR MAYTAG MTF1943ARW "Customer complain of water underneath frigde wants icemaker turn on found lots of lints underneath fridge help cleaning it also found line disconnect from the tube that fill icemaker also found ice inside tube steam out also use zip ties to hold line together ,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Gabriel P.
WASHER WHIRLPOOL MAV408DAWW "Customer complain that when it fills it won’t agitate,ran normal cycle started it to fill but it didn’t agitate try a different cycle and started agitating but didn’t fill I believe the timer is off ran different another one it it didn’t move ordering timer ; ordrng 1 WP21002232 (timer)"
Corina B.
REFRIGERATOR FRIGIDAIRE LGHB2867PFA Replaced the ui and the gaskets. Optest ok
Corina B.
WASHER MAYTAG MVWB835DW4 "Cust showed pop, sent pic. CC that the unit is not draining. Ran diag f9e1 Drain Pump System Problem. Checked drain pump, clear. Pump is receiving 120 volts. Replaced the pump from t/s. Optest ok. ; used 1 W10876600 (PUMP-WATER) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Replace right door opt test ok
Paul P.
DRYER WHIRLPOOL WED4815EW1 "Replaced blower wheel, made sure all panels and covers lined up properly. Tested in timed heat dry and air dry, stopped and started dryer a few times, no undue vibration/noise, operating properly."
Jeff M.
DRYER ELECTROLUX EIMED60LSS2 "The unit Is producing a little to no heat. This machine has a three-way heating elements two out of three heating elements are open. Needs a new heating element I also highly recommend her for the customer to have the venting professionally cleaned; ordrng 1 134792700 (heater), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
REFRIGERATOR MAYTAG MRT118FFFE01 "Checked refrigerator, shelving was off center due to plastic. Removed plastic to level shelves. Found scratches throughout surface of doors, took photo of some of the scratches. Silver box on bottom back is the compressor support tray. Definite cosmetic issues on the doors. Customer is contacting the manufacturer. Did not put in drawer yet, until customer finds out if the appliance is being replaced."
Joe O.
REFRIGERATOR KITCHENAID KBFS25EWMS10 Installed ice makerOp test ok
Paul P.
WASHER WHIRLPOOL WTW5000DW2 "Confirmed F1E1, control fault, variable low voltage reading. Power to washer is isolated, no incoming power issues. Replaced control, ran diagnostic and test cycles, washer is now operating properly. Did not set down mitigation mat, washer is in basement near floor drain. Technician took core for processing."
Corina B.
WASHER WHIRLPOOL WTW8040DW4 "Cust showed pop, sent pic. CC that there is a noise when the unit is in a spin. Started a normal cycle filled agitates and a drain and spin. Found the lid is squeaking in a spin. Raised the legs, noise stopped. Optest ok"
Corina B.
REFRIGERATOR KITCHENAID KRSF505ES00 "CC that the ice maker is not making ice. Checked the ice maker, not cycling. Will need a new ice maker. Replaced the ice maker from t/s. Cycled ice maker. Optest ok; used 1 W10873791XXX (XXX DO NOT RESTOCK XXX 8987) from stock"
David R.
DRYER MAYTAG MEDB765FW0 "Plugged in, sensing is working. Unit is heating and cycling. Went through steps for moisture sensor, everything checks fine. Unit is heating and running. Op test ok"
Corey L.
DISHWASHER KITCHENAID KUDC10FXSS3 "Customer complaint dishwasher leaks a little onto the floor the day after a cycle sometimes, only minimal water stains on insulation at bottom right side behind kick plate, found unit unleveled, leaning back, leveled unit as best as possible, left water mit mat"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced control, evap has good frost pattern, op test good"
Gabriel P.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Found drain tube loose underneath fridge when going into defrost water will leak through the connection tube cause it wasn’t all the way up corrected issue,opt test ok"
Jason N.
RANGE MAYTAG MGR7662WS3 "Cc unit set for 400 on bake, went to over 600 degreesCustomer has since used unit to bake without issueRan bake test to 350 degrees, let cycle off then back on, set for 400 degrees. Cycled on and off for 15 min. No issues found, unit is functioning as designed."
Corey L.
REFRIGERATOR FRIGIDAIRE GLHS37EHSB7 "Replaced control, evap has good frost, op test good"
Brian M.
WALL OVEN WHIRLPOOL WOS72EC7HV01 Installed console OP TEST OK
Corey L.
WASHER WHIRLPOOL WET4027HW0 "Customer complaint washer light is blinking, confirmed spin is blinking, canceled cycle, ran diagnostics found f5e2 lid lock fault, cleared, ran lid lock test several times without failure, may have been a garment in between the lid"
Brian M.
DISHWASHER MAYTAG MDBH949PAB4 Cc of leaks Spoke TG wanted to know If suds happen with empty load And yes it does he said there is some pre maintenance steps that could help reduce the suds. But may also be rinse aid leaking in and creating to much suds Advised on running clean cycle with the afresh 2 times in A row and then if issue still happens and suds show on empty load will need a soap dispenser
Jeff M.
DISHWASHER WHIRLPOOL WDT720PADM Installed new part unit op tested good
Brian M.
MICROWAVE KITCHENAID KHMS2050SSS-3 Cc of door open error Found door switches replaced using truck stock Ran test cycle OP TEST OK ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Corina B.
RANGE AMANA AGR5330BAW3 Replaced the Venturi. Optest ok.
David R.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced all parts, found gaps on door gasket, steamed. Found thermistor loose before replaced and wire to harness black spots at connector before replacing. Steamed everything out. Op test ok"
Brian M.
DISHWASHER KITCHENAID KUDS35FXSSA Installed barrier and seal ran test cycle OP TEST OK
Jason N.
WALL OVEN ELE WHIRLPOOL WOS51ES4EB01 "Cc door locked and no power. Found thermal fuse and TCO both open. Installed new, ran bake test. Op test good. Checked install, bottom of cabinet space is enclosed."
David R.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived and customer said refrigerator was loud and stopped cooling in the middle of the night, when they woke up didn’t hear the refrigerator running, unplugged and was unplugged for about less than 24hours. Tech plugged in, compressor came right on. Found frost/ice on Evap cover. Went into diagnostic, step 6 defrost bi metal open. Unplugged and went to bi metal, by passed it. Put back in step 6 and still shows open. Bi metal could not be getting correct voltage from control board. Ordering control, will use harness when return. Will take some time to steam out.Called Techline ScottPut in step 38, turn diagnostics off, heater not coming. Checked voltages and ohms from control. Heater circuit is good. Control is not going into defrost. Ordering cntrl; ordrng 1 WPW10453401 (elect control board) and 1 WPW10589838 (cntrl-elec)"
Jeff M.
RANGE WHIRLPOOL WFG515S0EW1 The rust that’s on the machine it’s hard to determine; ordrng 1 W10473932 (holder-orf) and 1 W10474162 (holder-orf) and 1 W11197500 (GAS BURNER ) and 1 W11234417 (ORF HOLDER) and 10 WP3368921 (SCREW )s and 1 WPW10183375 (CAPS) and 1 WPW10515453 (BURNER HEAD ) and 1 WPW10515454 (BURNER HEAD ) and 2 WPW10515455 (BURNER HEAD )s
David R.
DRYER MAYTAG MEDB765FW0 "Put in new control, dryer is now running. Put in new thermal fuse and cutoff. Not heating still. Found terminal L1 to L2 only giving 130v, L2 to N 80v and L1 to N about 120v. Will need electrician."
David R.
WASHER WHIRLPOOL WTW5000DW2 "Replaced belt, tested in service mode. No noise, op test ok"
David R.
DISHWASHER MAYTAG MDB4949SDZ0 "Cc not draining. New garbage disposal put in, still has plug. Removed plug and unit started draining. Op test ok."
Paul P.
WASHER WHIRLPOOL LSQ9650PW1 Found the customer will need installer to check the water lines and inlet hoses. No service charge per office.
Paul P.
DISHWASHER MAYTAG MDB4949SHZ0 "Installed croaks seal, re installed dishwasher, tested wash and drain cycles, now operating properly."
Paul P.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Tested refrigerator, found fresh food section at 47 degrees average reading, freezer section at 1 degree average reading. Passes all diagnostic tests. Was set on ADC, automatic defrost cycle, now set to 8 hour defrost cycle, to avoid over frosting in the freezer compartment. Now operating properly."
Jason N.
DISHWASHER KITCHENAID KUDS30IXBT8 "Installed listed control boards and panel. Control panel was wrong color, white was ordered, should have been “biscuit”. Customer wants right color panel. Ran wash test, cancel drain, op test good.; ordrng 1 WPW10500174 (panel-cntl)"
Paul P.
DRYER WHIRLPOOL MEDB725BW0 "Tested dryer in diagnostic mode, found F4/E4 error code (line 2 heating circuit). Tested ohms at control board, thermistors testing in range. Checked heating circuit, found open heating coil. Used 1 heater from stock. Tested dryer, now operating properly.; used 1 WP8544771XXX (XXX DO NOT RESTOCK XXX) from stock"
Paul P.
RANGE WHIRLPOOL KGCC566RBL05 "Checked cooktop oven, found a large part of the harness damaged, along with the valves. Power is shorted through the harness, extensive damage to harness, gas valves, etc. Appliance cannot be used, safety issues. 7Kevin from Whirlpool says the product is repairable, as long as it is “completely rebuilt”, all valves, spark module, harness, etc. Customer contacting customer service at this time, repairs would be what they paid for the appliance."
Jason N.
REFRIGERATOR GE GFE29HSDGSS "Cc unit not cooling in ffUnit ff temp at 56 degrees.Found frost on ff evap cover, could not hear ff evap fan. Ran diagnostics, step 0047, checked power to fan, 13v dc constant and 3.7v dc when fan on. Good power in, Unit needs ff evap fan.; ordrng 1 WR60X29099 (refrigerator fresh f123.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER MAYTAG MVWX655DW1 "Replace housing opt test ok ,advise customer to re tighten hose connect to main valve cause it was leaking,opt test ok"
Gabriel P.
WASHER MAYTAG MVWX655DW1 "Found no leak coming from washer but found water leaking from drain hose it has a ripped in one side also drain hose customer has is not from washer is a custom drain hose that customers bought in store cause it won’t reach the tub don’t think we sell does drain hose customer will go to store and buy on,opt test ok"
Gabriel P.
WASHER WHIRLPOOL WTW8500DC0 "Found water hose reverse,advise customer to switch them,opt test ok"
Gabriel P.
WASHER KENMORE 11026912691 "Replace latch,opt test ok"
Jeff M.
WASHER WHIRLPOOL WTW8500DC0 Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WTW8500DC0 Installed new part unit op tested good
Joe O.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Cc: ice cubes meltingFound normal temps in ice makerFound frost build up on rear of ice maker and chute door not sealing properlyNeeds air handler kit and dispenser module; ordrng 1 242270102 (module) and 1 5303918784 (air handler housin)
Jeff M.
DISHWASHER WHIRLPOOL WDF518SAFM The dishwasher upper rack was bent I resent the rack op tested good
Jeff M.
WASHER AMANA NTW4516FW3 The drain was logged. Cleaned the hoses unit op tested good
Joe O.
MICROWAVE WHIRLPOOL WMH31017FS2 Installed magnetronWas in the process of changing the interlock switches realized they sent the wrong interlock switchesNeed correct interlock switches; ordrng 1 W11252186 (interlock) and 1 W11252187 (interlock)
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Customer complaints there is a leak. I cycled the water dispenser and I cycled the icemaker. I inspected the water valves in the rear the waterlines the John gas fittings and the filter housing the filter housing connections all tested good I checked the drain hole in the rear inside the freezer tested good I was unable to find a leak
Arthur V.
WASHER WHIRLPOOL WTW4616FW2 Found cold water barely coming into machine. Needs a water valve. Replaced with truck stock. Recalibrated. Op test good used actual goods issue date for for pop ; used 1 W11210459 (VALVE) from stock
Brian M.
REFRIGERATOR JENN-AIR JUD24FCERS00 Cc that bottom drawer sticks out further then fridge section Was able to adjust gasket to make it better but customer does not think it will stay that way and want new gasket Also found wire support not staying in place due to foam tape not sticky Needs gasket and foam tape ; ordrng 1 W10205081 (tape) and 1 W10775534 (gasket)
Arthur V.
REFRIGERATOR KENMORE 596.711031 Replaced ice maker. Ice maker cycled and filled. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
WASHER MAYTAG MVWX655DW1 Cc tub is lose Found tub hub damaged and gearcase spline damaged as well a new tub hub will not slide on Needs tub hub and gearcase ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
Arthur V.
DRYER MAYTAG MEDB766FW0 Customer complaint unit not responding when start button is pushed. Customer states this is a intermittent issue. Attempted many times and unit started each time. Could not duplicate issue. Advised customer to rub her fingers together if unit does not start the first time she tries. Advised customer about the fire hazard associated with foil vents.
Jason N.
WASHER WHIRLPOOL WFW5620HW0 "Installed listed control console. Ran auto test, all functions passed. Op test good,"
Jason N.
DISHWASHER WHIRLPOOL WDF750SAYW0 "Installed listed pump/motor. Ran wash test, checked for leaks. Ran drain cancel. Op test good."
Brian M.
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Looked at fridge and was curious as to why ui was ordered and not deli uiRe-diagnosed found Deli board to be corroded unplugged deli board normal functions returned to main control there is a service bulletin for this issue service bulletin #W10666199Did not install control board can be returned.. needs deli board called and spoke to TG and BJ ; ordrng 1 W11048823 (cover11620), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL WFW5620HW0 JN pvr
Jason N.
DRYER WHIRLPOOL WET4024HW0 "Cc unit does not startChecked all thermals, all checked good checked door switch. All checked good. Moved unit out away from closet. Checked power in, missing L1 or L2. Advised maint. To have outlet receptacle looked out."
Paul P.
DRYER WHIRLPOOL WGD92HEFC0 "Tested dryer, multiple error codes for vent, user interface and control. Vent is clear, no issues with electrical connections. Cleared error codes, ran test, dryer immediately shut off, came back on its own. On regular test, random operation, error codes came back up. Office to order control and user interface. Customer will provide purchase paperwork on next visit.; ordrng 1 W10875487 (cntrl-elec) and 1 W10876224 (console)"
Jason N.
REFRIGERATOR WHIRLPOOL WSR57R18DM "Cc unit leaking water in bottomFound water sitting at bottom of unit, evap drain not draining. Found debris stuck in drain hole, possible mold growth. Snaked plastic tubing down drain hole, cleared standing water. Removed drain tube from rear of unit, flushed out. Op test good."
Arthur V.
RANGE FRIGIDAIRE FFEW3025PBC Found this eventually ended up being a power issue with the customer power. Please return parts and send customer a refund; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Jason N.
WASHER GE GTW485ASJ3WS "Installed listed parts. Ran spin cycle test, op test good."
Jason N.
DRYER SAMSUNG DV56H9000EPA2 "Installed listed pulley. Lubed up drum rollers, cleaned lint trap. Ran op cycle. Op test good."
Jason N.
REFRIGERATOR MAYTAG RSD22A "Cc unit not coolingCustomer stated ff section not cold enoughChecked damper operation, manually opened damper, air flow not present. Checked rear of freezer, found frost on back wall, removed evap cover, found evap frozen up. Defrost circuit not working. All unit parts are nla for this unit. Defrosted evap for customer till he gets a new unit."
Jeff M.
WASHER WHIRLPOOL WFW92HEFW the bearings in the machine are good. As it rotates I can feel the rotor catching the stater needs a new rotor and stater; ordrng 1 W10870751 (STATOR) and 1 WPW10544980 (ROTOR )
Corina B.
RANGE WHIRLPOOL WFG505M0BS3 CC that the oven does not turn on. Checked the amps 1.2 amps. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (IGNITER) from stock
David R.
DISHWASHER KITCHENAID KUDS30FXSS9 "Put new control in. Not getting power down to fill valve or float switch. Called Techline. Talked to them found will need new harness. After hanging up. Found brown wires to fill valve and float switch melted into cabinet and cut. Ordering harness, refund the difference between the control and harness.Techline MarkChecked wires, bypass float switch, and ohmed out, loose connection in wires, $163.89; ordrng 1 W10871221 (harns-wire 106.69)"
Joe O.
DRYER WHIRLPOOL WED5000DW2 Installed panel endsOp test ok
Joe O.
WASHER WHIRLPOOL WTW8500DC0 See JM pvr
Paul P.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Found excessive frost in freezer. Evaporator coil frosted normally. Frost buildup is under and around ice bin, causing the ice to frost over, and under the bin to frost up. Ice seal compressed too far out on the bottom, and dispenser door not closing enough to seal the room air out. Office to order ice door separator assembly. Also, ice maker has not been turning properly, warped from being froze up, office also to order ice maker.; ordrng 1 W10873791 (icemaker) and 1 W11324588 (DOOR-ICE)"
Joe O.
RANGE AMANA AGR5630BDW1 Cc: interior bulb not workingFound bulb burner out socket receiving 120vNeeds bulbCustomer to install bulb; used 1 8009 (APPLIANCE BULB617) from stock
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc: leaking from rear of fridgeFound water line to ice maker rubbed a hole from the cabinetSplit the line and put a 5/16 union on itOp test ok ; used 1 WR02X10471 (
Brian M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc of no ice Found icemaker bail arm not going into the on mode all the way Replaced icemaker and bail arm new bail arm is a different style then old old bail arm and should not get caught up Ran test harvest unit cycled and filled
Joe O.
REFRIGERATOR JENN-AIR MBF1958FEZ01 Cc: leaking under unitFound unit leaking at water valveNeeds water valve; ordrng 1 WPW10498976 (valve)
Brian M.
WASHER WHIRLPOOL WTW8040DW4 Installed control and ui Ran auto test and calibration OP TEST OK
Brian M.
REFRIGERATOR KENMORE 106.565334 Cc that ice maker does not work Found front of ice maker broken Needs ice maker Customer does not want to repair at this time
Corina B.
RANGE WHIRLPOOL WOD51EC0HS01 CC that the time is faster on the oven then the microwave. Had cust hook the WiFi network. Would not connect. Called t/l Andy to call WiFi for whirlpool. Andy advised the WiFi will do updates automatically and put the time to the correct. Unit will not turn on from the tablet. Called WiFi at whirlpool will need a kit. Cust is calling. To schedule appointment when the part arrives. ; saved tckt
Brian M.
DRYER KENMORE 110.629221 Cc of unit not starting Found belt switch broken Needs belt switch Customer does not want to repair
Corina B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "CC that the unit is not cooling. Ff and fz 75. Checked for Freon leaks with the ui light, good. Checked the pressure 70 psi on low and high side when turned off. Checked unit on the low side stayed at 70 psi. Will need a new compressor. Office to order parts. ; ordrng 1 W10309988 (compressor) and 2 WPW10143759 (dryer)s"
Paul P.
RANGE JENN-AIR JES1750FS1 Installed new oven front/glass.
Arthur V.
DRYER MAYTAG MEDB835DW4 "Complaint of a heating issue. Found a f4 e4 error. Improper voltage on line 2. Cleared error codes ,replaced terminal block. Rechecked for errors. None found. Unit op test good"
Arthur V.
WASHER MAYTAG MVWC416FW0 "Replaced agitator with new bolt. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
MICROWAVE WHIRLPOOL WMH310178W5 Open and close the door multiple times started and canceled the microwave five times in a row unit tested good was unable to determine an issue
Arthur V.
DISHWASHER MAYTAG MDB8959SFZ4 Installed new control panel. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
REFRIGERATOR WHIRLPOOL KDDA27TRS01 The drier has to lines on do not have the correct drier. Call BJ and TG both said call t/l Rich file # said unit is non repairable. The drier is no longer available. If cust finds drier will need both evap.
Gabriel P.
RANGE KITCHENAID KEMC378KSS0 Replace all parts order test with freds water cup and it start heating opt test ok
Arthur V.
DRYER SAMSUNG DV42H5200EW/A3 Replaced heating element. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Joe O.
OTR MICROWAVE AMANA AMV2307PFS0 "Cc: f1e4 errorFound interlock switch open blew fuse testing unitReplaced interlock switches and fuseTested unitOp test ok; used 1 cTJ14QBP20CFB (MICROWAVE FUSE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Brian M.
DRYER WHIRLPOOL MGD8200FW1 Cc of leak when using steam option Found water pooling inside blower housing then seeping out Whirlpool said they have seen this issue and it’s due to not having proper load size in Advised customer that user manual goes over how steam function operations and how to load it OP TEST OK
David R.
DISHWASHER MAYTAG MDB8989SHZ0 "Cc of electrical burning. Turned unit on, checked all wires and unplugged all wires to see if anything. Checked the whole harness. Took apart control. Nothing, everything checks good. Heating element doesn’t look like anything melted. Op test ok"
David R.
WASHER MAYTAG MVWC400XW0 "F7E1 basket speed fault, F7E7 motor not reaching RPM. Motor will not spin in manual or automatic, but agitate is working. Replaced shifter from t/s. Tested. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
Corina B.
DRYER MAYTAG MGDB980BG0 CC that there is a very strong smell of gas. (Had the fire department out and the tested the unit no gas leaks). Turned dryer on checked for gas leaks. Unit is cycling on and off properly. Do not smell gas in the drum or by the burner. Optest ok.
Gabriel P.
RANGE WHIRLPOOL WFG320M0BB0 Customer complain of heat coming from underneath panel on the right explain to him and show him there is a vent there where heat comes out from oven and that it was normal also call senior tech brian to have him believe me that it was normal
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM7 CC that there is sparks on the right hand side. Found a brake in the cord touching the spring causing the unit to spark and trip the breaker. Will need an electrician. Optest ok.
Corina B.
DISHWASHER WHIRLPOOL WDTA50SAHN0 Replaced the drain hose. Optest ok.
Corina B.
DRYER WHIRLPOOL WGD9470WW1 Replaced the coils from t/s. Optest ok; used 1 279834 (COIL) from stock
Gabriel P.
WASHER MAYTAG MVWB300WQ1 "Bearings are done sound very loud when in spin giving customer estimate,she will think about it do not order parts ; used 1 W10435302 (BEARING 105.51) from stock"
Gabriel P.
DRYER WHIRLPOOL WED4815EW1 "Found screw stuck around the ring of door where basket seat in ,took pictures of screw stuck,remove screw put back together ran time dry opt test ok no need to install parts"
David R.
DRYER GE GTD42EASJ0WW "Replaced parts, leveled feet. Tested. Op test ok"
Gabriel P.
WASHER WHIRLPOOL WTW5000DW2 Replace all parts opt test ok
Jason N.
WASHER WHIRLPOOL WTW8900BC0 "Cc unit leakingCustomer stated rugs on laundry room floor were wet after doing laundryRan auto test, op test good. No leaks. Ran quick wash cycle with clothes load. Watched for entire cycle, unit did not leak from any location. Unable to find a leak at this time."
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 I found the ice chute plugged customer has hollow ice cubes really bad water pressure I recommend it for her to change the filter every six months and replace the saddle valve to a quarter turn valve
Jeff M.
RANGE WHIRLPOOL WFG505M0BW2 Installed new part unit op tested good
Jeff M.
WASHER MAYTAG MVWC565FW0 Customer is smelling the pulley rubbing against the shield. The pulley has drop down almost a half an inch needs a transmission belt cam and shield; ordrng 1 W10721967 (cam) and 1 W11035751 (GEARCASE ) and 1 WPW10006384 (BELT) and 1 WPW10427633 (SHELD )
Jeff M.
WASHER MAYTAG MVWX655DW1 After a wash cycle the machine is leaving white residue on the clothing. It appears someone was using the bleach dispenser as a soap dispenser. I set the unit on a clean washer cycle added a half a cup of white vinegar..
Jeff M.
REFRIGERATOR WHIRLPOOL TS22AFXKQ08 Customer is not getting ice or water from the dispenser because the waterline going to the fridge has been cut and shut off. Customer needs a plumber to have that fixed
Jeff M.
WASHER WHIRLPOOL WTW8040DW The unit had f0 e3 code I clear the code ran a load calibration cycle unit tested good
Arthur V.
RANGE AMANA AGR6603SFW2 Found unit is cycling properly —-i did find customer had too many cookie sheets that impeded spark from lighting —— unit at 400 deg was reading 408. Op test good. Temp good Used goods issue date. Customer did not have pop
Arthur V.
WASHER WHIRLPOOL WTW4800BQ1 Upon arrival unit off and not responding Removed back cover and pushed on all connections and light came on control. Ran diagnostics no errors. Ran a auto service cycle and unit passed. Started a normal cycle unit filled and started to wash cancelled and unit drained. Put into drain and spin cycle op test good. Could not duplicate issue
Joe O.
DRYER SAMSUNG DV330AEW/XAA Cc: unit will not startFound drive belt slipped off pulleyChecked pulley and belt for wearReinstalled beltOp test ok
Arthur V.
COOK TOP FRIGIDAIRE GLGC30S9ESA "Customer complaint that after unit has sat awhile when they try to use it the burners spark but never light sometimes for over 5 min. Does not matter which burner they all act the same. Customer tried lighting it with a match but he wasn’t getting any gas. After it starts though it continues to work until sitting again. Unit needs a pressure regulator ; ordrng 1 5308007974 (regulator-pressure), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed control and uiConpressor startedFrost pattern returnedAdvised customer to allow 24-48 hrs to coolOp test ok
Joe O.
WASHER MAYTAG MHWE300VW12 "Cc: loud noise during spin, not washingFound outer tub ripping apart, inner basket loose, and bearings loud in a hand spinNeeds front are rear outer tubParts showing out of stockOffice to reschedule; ordrng 1 W10772607 (tub-outer) and 1 W10772617 (tub-outer)"
Joe O.
RANGE JENN-AIR JDS1750FP0 "Installed controlUnit still not bakingFound wire shorted to cabinetNeeds wire harness, terminal blockharness showing out of stock Office to reschedule; ordrng 1 W10911851 (WIRE HARNESS) and 1 WP8203546 (block-term)"
Jason N.
REFRIGERATOR WHIRLPOOL WRT111SFDB04 Cc heavy frosting and condensation on freezerCustomer showed popFound ff and freezer door gaskets not sealing on left side of unit. Steamed gaskets. Advised customer to allow gasket to cool into shape.
Joe O.
REFRIGERATOR MAYTAG MBF1958FEZ02 Cc: vent in freezer brokenFound grille tabs broke offNeeds grilleCustomer to install ; ordrng 1 WPW10175909 (grille)
Jason N.
DISHWASHER KITCHENAID KUDS35FXSS1 "Cc unit leaking and made a spot on ceiling on downstairs neighbor.Ran wash cycle and cancel drain. Watched underneath, no leaks found. Pulled unit out, checked all connections on water and drain lines. Reran wash cycle and cancel drain, no leaks found. Noticed drain and water source ran to connectors behind unit into wall. Both emerged from wall under sink. Placed water mitigation mat. Floor dry and dusty under unit. Could not find a leak from unit at this time."
Jason N.
DRYER MAYTAG MED9700SQ0 "Installed listed control board, op test good."
Jason N.
WASHER MAYTAG SAV4655EWQ "Cc it not spinning Ran spin cycle. Found unit motor spinning, belt is worn due to basket pulley not turning. Inside of unit, lots of corroded parts, motor quite corroded, this unit has been leaking inside for awhile. Unit needs bearings/ main seal, motor, possible transmission or brake parts. Customer does not want to repair."
Jason N.
WASHER MAYTAG MVWB855DC3 "Cc unit not starting Ran entitlementRan diagnostics, found codes f0e3 for overload. Ran auto and calibration, all functions passed. Customer not happy with outcome, said it won’t start. Asked customer to start a cycle for me. Customer leaning on start button, will not start. Advised customer that it’s a capacitive touch panel, he only needs to touch the button for 3 seconds. He now understands. Op test good!"
Jason N.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed listed led module. Op test good.
Corey L.
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Customer complaint fridge not working at all, confirmed, found control unplugged, plugged in and unit began to cool"
Corey L.
REFRIGERATOR FRIGIDAIRE GLHS37EHSB7 "Customer complaint fridge is not running and it’s beeping, confirmed lights are on fans or compressor are not running, temperature control board is beeping, control failed, unit is plugged into a surge protector with out a ground connection, advised unit needs to be on a properly polarized dedicated grounded outlet, ordering control; ordrng 1 241739709 (pur-beta control 156.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR HOT POINT HSS25GFPAWW "Customer complaint fridge is not cooling, confirmed ff room temp, frz was 30, condenser fan and compressor running evap fan is not, evap fan failed, also found heating element failed, evap had about half a frost pattern, found evap has slow leak, quoted, customer does not want repair, WR60X10074, WR51X10055, WR87X29147; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
LAUNDRY CENTER MAYTAG MVWB955FC1 "Customer complaint after about 15 minutes it leaks from the left side, started normal wash cycle, unit sensed filled and washed without leaking at all, found a small kids glove jammed in detergent dispenser port, this may have been original issue but since here was gearoil visible underneath and a small puddle on floor the gearcase was an obvious determination of a possible leak at some point, gear case was a necessary repair"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint fridge is not on only display, confirmed ui is only thing functioning, power to control is good, control failed; ordrng 1 W11043763 (cntrl-elec)"
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDEM "Customer complaint ice maker in door is not working, ice bin is empty, found ice maker switched to the off position, turned on and shut doors, the ice maker started to cycle"
Corey L.
WASHER WHIRLPOOL MVWC400XW0 "Customer complaint washer was not spinning clothes out, ran diagnostics found f7e5 shifter fault, cleared, tried spin test, unit would not shift to spin, attempted agitation, no movement, basket moves freely and washplate moves with a little effort, when attempting to spin agitator by hand gears slipped and shaft grinder until it caught again, unit needs shifter and gearcase, customer does not want repair, left customer with quote WPW10006355 , W11132267; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE WHIRLPOOL WFG320M0BW2 "Replaced door gasket, op test good"
Corina B.
DISHWASHER WHIRLPOOL WDP340PAFB0 "CC that the unit does not wash. Ran diag 4 3- Motor Not Running, 7-1 no heat. Checked the voltage at the control 0volts to the pump and motor. Will need a new control. Office to order part; ordrng 1 W10906429 (cntrl-elec 18719), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER MAYTAG MDB7749SBM3 CC that the normal cycle does not work. When hitting the normal cycle it goes to auto sensing. Found silver migrate on the ui; ordrng 1 W10811169 (panel-cntl)
Corina B.
WASHER ROPER RTW4516FW CC that the unit will not spin or drain. Ran diag no codes. Started a drain and spin. Working as designed.