Chad P.

MVWB835DW1 MAYTAG WASHER Found hot and cold reversed. Corrected. Changed setting back to original and advised Cust on mods. Op test ok. ; Job Cmpltd

Tim G.

MAYTAG DISHWASHER/B-IN MDBTT60AWW installed new latch and handle, op test good; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Jeff M.

WRF535SWHV00 WHIRLPOOL REFRIGERATOR I inspected the side of the fridge I took a picture of that explain to the customer there is absolutely nothing I can do about it. I also try to take a picture of the scratches on the door. Because the machine is brand new she is going to let her daughter know. “Her parents are housesitting” they would like a replacement I recommended for them to call the place of purchase and discuss that with them; Job Cmpltd,

Tim G.

WHIRLPOOL LAUNDRY CENTER WGD92HEFC0 Complaint that the unit just shuts down and displays PF. Checked unit for errors and found a F6E1 UI to CCU error, F4E3 AIR FLOW, F2E1 UI stuck button. Checked connections and reset unit. Advised the customer to make sure they have their venting cleaned. Found that the cycles are not matching up to the time. Unit is going to need the main control.; ordrng 1 W10875487 (cntrl-elec) and 1 W10919216 (UI), schdld next appmnt for 1/5 FRI !, saved tckt [SdLink

Tim G.

MAYTAG WASHER MVWB880BW0 Spoke to customer over phone and determined the sensor is at fault and the rotor bolt isn’t staying tight. Unit needs sensor and rotor. Please put on cancellation list.; ordrng 1 280146 (rotor) and 1 WPW10178988 (sensor), schdld next appmnt for 1/5 FRI !,

Paul H.

WTW7340XW2 WHIRLPOOL WASHER DL door latch fault flashing on display, can hear latch clicking, needs replaced, replaced from t/s, ran auto test and manual lid latch test, op test ok.; used 1 WPW10619844XXX

Tim G.

WHIRLPOOL REFRIGERATOR WRF954CIHM00 Installed EVAP cover and control. Was able to get old filter out and install new without having to change the housing. All other parts will be used when door in delivered. ; schdld next appmnt for 1/5 FRI !,

Chad P.

WTW8240YW0 WHIRLPOOL WASHER Installed suspension and bearing. Op test ok. ; Job Cmpltd

Jeff M.

WMH53520CB5 WHIRLPOOL MICRO OVEN When I open and close the door the end display never went away until I open close the door second time needs new control and wiring harness; ordrng 1 W10450408 (HARNESS ) and 1 W10907912 (CONTROL )

Paul H.

LGHB2867PF7A FRIGIDAIRE REFRIGERATOR Replaced IM and valve, cycled, verified fill, op test ok.; Job Cmpltd

Corina B.

KSSS36DWX01 KITCHENAID REFRIGERATOR CC that the fan is making a loud noise. Found the the evap fan, is making a noise. Will need a new evap fan. Called GS to order part. ; ordrng 1 482469 (motor,evap fan) and 1 WP992920 (blade-fan), schdld next appmnt for 1/5 FRI

Dan H.

WDT720PADM0 WHIRLPOOL DISHWASHER Customer complaint that unit is not operating properly, ran diagnostics found f6e6(cold water) error code, incoming water temperature at 64 degrees, unit completed test cycle, no other error codes shown, user interface is working, unit fills, wash motor is working, unit drains, advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd

Tim G.

KENMORE RANGE 790.46592502 Installed handle, op test good. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Tim G.

KITCHENAID REFRIGERATOR KSRV22FVWH02 Complaint that the unit only dispenses chorused ice. Checked and found the dispenser set for crushed ice. Changed to cubed and the customer also stated that it comes out to fast. Advised the customer that there is no way of slowing the ice dispensing down. Unit working as designed. ; Job Cmpltd,

Jeff M.

MVWB835DW1 MAYTAG WASHER The valve is here. The trans is m.i.a re-order parts and rescheduled customer; ordrng 1 W10811956 (TRANS )

Jeff M.

WTW5000DW1 WHIRLPOOL WASHER The unit op tested good I could not find a issue. Ran almost a full cycle ; Job Cmpltd,

Corina B.

WMH31017FS0 WHIRLPOOL MICRO OVEN CC that the door does not shut. Found the switches are not latching. Replaced the latches from t/s. Optest ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Dan H.

MMV5208WS1 WHIRLPOOL MICROWAVE Customer complaint that unit is not heating, confirmed, found capacitor and diode shorted, unit needs new capacitor and diode, customer does not want repair at this time

Jeff M.

WGD4800BQ2 WHIRLPOOL DRYER The unit was not heating I found the t fuse open. Unit op tested good ; used 1 WP3392519 (THERMAL FUSE

Jeff M.

WTW5000DW1 WHIRLPOOL WASHER Installed new part unit op tested good. But with the kill a watt meter I found the out was losing power mid cycle. And now the outlet has no power but the braker is fine the cust needs a electrician; Job Cmpltd

Paul H.

MVWX655DW1 maytag washer Inspected unit, verified all connections are correct, tested unit, op test ok, hot and cold functioning.; Job Cmpltd,

Jeff M.

MVWB725BW MAYTAG WASHER The model tag is missing but there was enough information provided to locate parts. Bearings are shot leaking past the bearings needs new sensor stater rotor bearing kit; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (RPS) and 1 WPW10419333 (STATOR)

Dan H.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR Customer complaint that freezer is not freezing, unit is in a garage explained to customer that unit will not operate with correct temperatures when temperature is below 40 degrees and above 90 degrees, unit is operating as designed ; Job Cmpltd

Corina B.

MDB4949SDE3 MAYTAG DISHWASHER CC that there is water on the back wall when the unit it done running. Found moisture on the back wall of unit. Advised cust to run the hot water in the sink before starting the dw., 125* at sink. The rinse aid was empty, filled the rinse aid. Ran diag, no codes. Ran a calibration. Optest ok. ; Job Cmpltd

Paul H.

MEDB755DW2 MAYTAG DRYER Replaced UI, tested by cycling through all the functions, op test ok, new UI has a big scratch, reordering, took a picture; ordrng 1 W11035291 (UI)

Paul H.

WMH31017FW0 WHIRLPOOL MICROWAVE Replaced interlocks, opened and closed door multiple times, light cycled on and off appropriately, heated a mug of water, heated fine, op test ok.; Job Cmpltd,

Paul H.

WRF555SDFZ03 whirlpool refrigerator Unit is making ice, not dispensing water at the door, checked paddle connector, working correctly, checked for voltage to valve, none, checked connector in RC lighting housing, good, checked for power at board, P3-4 : N, no voltage, needs board; ordrng 1 W11043763 (CNTRL),

Dan H.

MHW5500FW0 MAYTAG WASHER Customer complaint of water not draining from boot, cleaned drain ports in boot, op test good ; Job Cmpltd

Dan H.

KUDK03ITBL2 KITCHENAID DISHWASHER nstalled new valve, observed water leaking from hot water supply valve, when reconnecting hot water to supply the valve handle popped off and hot water sprayed from valve, shut off hot water supply in basement; Job Cmplt

Corina B.

106.64259400 KENMORE REFRIGERATOR CC that the fz has ice build up. Found the drain hole is clogged. Used steamer to steam the hole out. Used a wire and wrapped around the heater to the drain hole. Cleaned the condenser coils out. Optest ok.; Job Cmpltd

Tim G.

KITCHENAID WALL OVEN KODE300ESS02 Complaint that the units lower oven has a defective liner (see pic). Liner is not serviceable so Tech called and spoke to Kurt at techline sr# 7720892250 stated that the liner goes along with the 30 cosmetic warranty and that all the could do was offer a touch up paint part number and to refer the customer to the consumer line. Customer had pop and a check with paying off the balance. Per the customer he doesn’t want to touch up paint and he will be contacting whirlpool himself. ; Job Cmpltd, O-emld

Paul H.

WTW8540BW1 whirlpool washer Bad bearing sound, seal has failed, based on inspection, RPS looks fine, however, stator should be replaced with bearings

Macaulay G.

WHIRLPOOL WINE COOLER WUW35X24D Found temperature was set to 55 degrees and wines were around 53 degrees. Tested fan, thermistor, and controls for proper operation. All tested ok. Removed evaporator cover and frost pattern is normal. Everything checks ok. Door may have been left ok. Also noticed that top shelf was not properly installed. Installed the shelf properly. May have been causing door to stay open. Contacted customer to inform them that I could find nothing wrong. Customer informed me that they had another service company out recently and had them recharge to wine cooler to get them through the holiday. I warned customer that this does void manufacturers warranty. Called whirlpool. They informed me that repairs will still be covered but with the work that the other service person had done, we will have to wait until the unit has the cooling issue again. Informed customer of this. ; Job Cmpltd,

Corina B.

MDB7100AWB MAYTAG DISHWASHER CC that the unit had smoke coming out of the front door. Removed the front panel and found there are burn marks in the control. Will need a new board. Called GS to order part. Cust is waiting to see what the safety dept is going to do. Do not order parts

Macaulay G.

MAYTAG DISHWASHER MDB7749SBM0 Found control panel on right side is loose due to stud at corner and clip that catches on handle, are broken. Panel will need replaced. Control panel part number W10811169. Customer to advise on repair.; Job Cmpltd

Tim G.

WHIRLPOOL RANGE WOD93EC0AS05 Complaint that the oven displays “call for service”.test d both upper and lower units and found to heat. Canceled unit and checked errors and found a F2E1 such or shorted key pad. Customer stated that the unit displays the error shortly after starting cycle. Ordering a key pad. ; ordrng 1 W10864166 (panl-cntrl), schdld next appmnt for 1/4 THU !,

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit is not starting, started normal wash cycle, unit filled and advanced to wash cycle, ran diagnostics found f0e2(over suds condition) error code, lid locks unit spins, unit drains, started normal wash cycle again, unit filled and advanced to wash cycle, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

Dan H.

MVWB765FW1 MAYTAG WASHER Customer complaint that unit is leaking, started normal wash cycle, unit filled and advanced to wash cycle, found unit leaking from fill valve, unit needs new valve; ordrng 1 W11165546 (VALVE ), schdld next appmnt for 1/8 MON

Corina B.

CG206B WHIRLPOOL COOK TOP Installed gas valve. Optest ok. ; Job Cmpltd

Paul H.

KEBS208SSS04 kitchenaid range Over 350 on upper oven causes issues in UI, ran diagnostics, unit showed f2e1 stuck key, issue appears to be in the UI, ordering; ordrng 1 WP8303880 (panl-cntrl) and 1 WPW10237644 (harns-wire),

Paul H.

JS48PPDBDA jennaire refrigerator There are two pointers, 2008 pointer was followed, 2006 pointer says to disconnect defrost thermistor, re-ordering kit, covered under part warranty, restarting process of correction, will contact Techline when repairing, ; ordrng 1 W10199915 (pan-drip),

Jeff M.

WMH31017FB0 whirlpool microwave Installed new part unit op tested good ; Job Cmpltd

Jeff M.

WFE515S0ES0 whirlpool range The drawer was off track customer had a lot of weights inside the drawer; Job Cmpltd,

Chad P.

GU1200XTLT2 whirlpool dishwasher Installed sump assy and drain pump. Op test ok. ; Job Cmpltd

Dan H.

JKP26GT GE WALL OVEN Customer complaint that upper oven broil element is broken and door seal is torn and lower oven broil element is hanging down, confirmed, no model/serial tag found, got partial model number off of tech sheet, remounted lower oven broil element, unit needs new upper oven broil element and door seal; ordrng 1 WB32K5038 (oven door gasket) and 1 WB44K5009 (broil element), schdld next appmnt for 1/4 THU

Chad P.

WMH73521CS6 whirlpool microwave Installed interlocks op test ok. ; Job Cmpltd

Brian B.

WRF555SDFZ03 WHIRLPOOL REFRIGERATOR Replaced listed parts, also found connecter at hinge leaking. Replace from T/S. OP TESK OK ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd

Macaulay G.

MVWB835DW1 MAYTAG WASHER Replaced control board and touch panel. Tested in cycle. Tests and advances ok.; Job Cmpltd

Brian B.

665.13839K60 KENMORE DISHWASHER Machine not draining. Found weak drain pump and clogged drain hose. Hose clogged with grease. Will need new pump and drain hose. Paid dep. office to order parts. BJ only on return visit.; ordrng 1 8269144A (drain hose1235) and 1 WP8268342 (SUPPORT) and 1 WPW10348269 (DRAIN PUMP), schdld next appmnt for 1/3 WED

Macaulay G.

RBS245PRQ06 WHIRLPOOL WALL OVEN Replaced control board and temp sensor. Tests and heats ok.; Job Cmpltd,

Chad P.

KSSO48QTB02 kitchenaid refrigerator Found main board not sending sending power out. Needs main control kit. ; ordrng 1 W10789107 (CONTROL KIT)

Chad P.

Brian B.

KDTE104ESS1 KITCHENAID DISHWASHER Main wash pump not running. Ran diag test cycle. 120v to motor. Not running.nreplaced sump assembly from t/s. Ran test cycle. Optest ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd

Tim G.

KBFS22EWMS7 KITCHENAID REFRIGERATOR Complaint that the unit will not produce ice. Checked and found the ice maker continually cycling and not filling. Quoted customer for ice maker and replaced same. Unit cycled and filled. Advised the customer to give the unit 12-24hrs for ice production. ; used 1 W10884390 (ICE MAKER ASSY.) Job Cmpltd

Dan H.

GS773LXSS WHIRLPOOL RANGE Customer complaint that oven is not lighting, confirmed neither bake or broil burners are lighting, found dsi board not sending power to valves, unit needs new dsi board ; ordrng 1 WPW10331686 (module-spk), schdld next appmnt for 1/3 WED

Chad P.

MFF2558FEZ01 MAYTAG REFRIGERATOR Found mullion cracked. Needs replaced. ; ordrng 1 WP12722803AP (MULLION)

Chad P.

TEDS840PQ0 WHIRLPOOL DRYER Found start switch shorted. Needs replaced. ; ordrng 1 WP3398095 (PUSH TO START. )

Chad P.

SHC450000 WHIRLPOOL COMPACTOR Found gear drive broken. Also drawer assy is bowed out. Needs both replaced. Please have parts shipped to the back door. ; ordrng 1 882699 (gear-drive) and 1 884573 (drawer assy.),

Chad P.

MSD2578VEM00 MAYTAG REFRIGERATOR Found I.m. To calling for water. Valve and supply check good. Also chute door not sealing. Need I.m. And chute door replaced. ; ordrng 1 2328019 (door-chute) and 1 WPW10300022 (ICEMAKER),

Chad P.

WFG320M0BB0 WHIRLPOOL RANGE Found ignitor open. Replaced. Op test ok. ; used 1 12400035 (IGNITOR) from stock, Job Cmpltd

Chad P.

NTW4516FW1 AMANA WASHER Found drain line placed into flood. Advised it needs to be raised up. Cust understood. Cleared faults for long fill no fill. Op test ok. ; Job Cmpltd,

Chad P.

NTW4516FW1 AMANA WASHER Found unit had lint catcher on end of drain line that was packed. Advised it need to be changed so that unit can drain. Removed and ran normal wash and drain spin. Op test ok. ; Job Cmpltd,

Paul H.

WMH53520CS2 WHIRLPOOL MICROWAVE Replaced interlocks, opened and closed door multiple times, light cycled on and off appropriately, heated a mug of water, heated fine, op test ok.; Job Cmpltd

Paul H.

MDBH955AWB MAYTAG DISHWASHER Replaced UI and latch, installed screw, started a cycle, fired right up, canceled, checked all pads, op test ok.; Job Cmpltd

Paul H.

KSSS36QTW04 KITCHENAID REFRIGERATOR Filter cap has broken, making it impossible to change the filter, also dispenser UI has crack in it, and separator is not sealing properly, ordering parts; ordrng 1 2307320W (cover) and 1 WP2180353 (door-chute) and 1 WP2260518B (cap-filter) and 1 WPW10546285 (motor)

Paul H.

WRF535SWHW00 WHIRLPOOL REFRIGERATOR Door is not cracked, drawer is what is needed, ordering, customer inquired about installing, spoke to GS, customer to install, no return visit needed.; ordrng 1 WPW10293682 (bin-freezr)

Alice M.

CFE29TSDCSS GE REFRIGERATOR Installed FF fan kit, good air flow now, temps should return to normal now.; Job Cmpltd,

Paul H.

KRMF706ESS01 KITCHENAID REFRIGERATOR Dent in FC door, needs replaced again, also left track for drawer has bearing issues, and where as right was replaced it is defective, and support rod defective, ordering these items as well, door Xpart, scheduling out; ordrng 1 W10625069 (bracket LH) and 1 W10625070 (bracket RH) and 1 W10815700 (dor-fip bl) and 1 W10852685 (clip) and 1 WPW10503522 (shaft),

Paul H.

MMV4205FZ1 WHIRLPOOL MICROWAVE Replaced door interlocks, opened and closed door multiple times, light cycled appropriately, heated a mug of water for one minute, heated fine.; Job Cmpltd,

Jeff M.

GT2SHMXMS01 WHIRLPOOL REFRIGERATOR I found center hinge completely worn out the rear drain frozen steam the drain unit tested good customer does not want to fix the machine anymore than a has to be fixed

Jeff M.

AES17AWF maytag dryer I tested all the fuses the heating element I also tested the power to the machine everything tested good timer is nice and then power needs new timer; ordrng 1 D511149P (TIMER)

Macaulay G.

KFGD500ESS04 KITCHENAID RANGE Replaced solenoid valve shutoff. Tests ok and with no noises.; Job Cmpltd

Dan H.

MEDC215EW1 MAYTAG DRYER Customer complaint that timer counts down even if start is not pressed, advised customer that this is normal operation for a unit with a timer, unit is operating as designed ; Job Cmpltd,

Dan H.

WDT750SAHZ0 WHIRLPOOL DISHWASHER Customer complaint that unit does not wash, started normal wash cycle, found drain loop removed from side of unit and run straight down to basement causing water to just run out of unit, corrected, unit is operating as designed ; Job Cmpltd

Dan H.

CRT182QB3 CROSLEY REFRIGERATOR Customer complaint of no power, confirmed, no lights on, nothing is running, unit is recieving 120vac, 120vac at control, unit needs new control; ordrng 1 5304507171 (control box), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/3 WED

Dan H.

CRT182QB4A CROSLEY REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 48 degrees, freezer section temperature at 50 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, found compressor not plugged in, plugged in compressor, compressor did not start, applied 120vac to compressor, compressor did not start, unit needs new compressor ; ordrng 1 5303918659 (compressor 166.05), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/3 WED

Macaulay G.

WMH31017FB0 WHIRLPOOL MICROWAVE Replaced door switches with wiring harness. Tested ok.; Job Cmpltd

Brian B.

ASI2275FRW00 AMANA REFRIGERATOR Installed left and right fridge door handles,. Optest ok. Used steamer to form freezer door gasket; Job Cmpltd

Tim G.

WRS325FNAW00 WHIRLPOOL REFRIGERATOR Complaint that the unit makes an awful sound when starting up. Unit not running when Tech arrived (unit in defrost).unit completed the the defrost cycle and started up and Tech found sound coming from the compressor compartment. Pulled back panel and found the condenser fan hitting foam. Adjusted line, op test good. ; Job Cmpltd

Tim G.

MDBH949AWW1 MAYTAG DISHWASHER Installed new control and tested a normal cycle, op test good all functions are now working. ; Job Cmpltd

Tim G.

AKT3020WW WHIRLPOOL COOK TOP Complaint that the indicators on the knobs is wearing off. Advised the customer that the unit will still work but they insisted that the knobs be replaced. Advised the customer that the warranty company may not cover repair looked up knobs to quote for repair and found they are NLA. Advised the customer that due to the age of the unit the parts are NLA and that the unit will function just fine without the writing on them. ; Job Cmpltd

Jeff M.

AMV2307PFS0 amana microwave Installed new part unit op tested good ; Job Cmpltd

Jeff M.

NTW4516FW1 amana washer I called Greg and asked him if it was OK to per I d the machine he said go ahead. I called the customer I had her spin the machine by hand and she explained to me it sounded like the drum was growling. I Astor how does the machine sound and high-speed spend she said it sounds like a jet engine taking off. Transmission has failed ; ordrng 1 W11035749 (GEARCASE

Chad P.

WRF560SEYM05 whirlpool refrigerator Unit is cooling correctly. Turned water on to unit. Ice maker cycled. Water at door. Cold air from unit is coming from Cust out in drywall behind the unit. Showed Cust. Op test ok. ; Job Cmpltd

Robert A.

WTW4915EW2 whirlpool washer Checked under unit, good, ran diognastics, no codes, basket spins free, ran adj, high and low, good, ran spin, no odd noise, op test ok; Job Cmpltd,

Macaulay G.

KUDC10FXSS6 WHIRLPOOL DISHWASHER Replaced wiring harness, touch panel, and control board. Tested ok.; Job Cmpltd

Macaulay G.

MHW3505FW1 MAYTAG WASHER Adjusted door to close better. Tested ok.; Job Cmpltd

Macaulay G.

WFG505M0BS2 WHIRLPOOL RANGE Customer said that oven was giving off an odor of plastic when heated to 400. Preheated to 425 to test. Could not find anything that would cause the oven to give off an odor. Only odor that was given was from the burning of gas which was normal.; Job Cmpltd

Brian B.

MFF2258DEH01 MAYTAG REFRIGERATOR Replaced torn right French door gasket. Used steamer to form gasket. Optest ok.; Job Cmpltd

Brian B.

GTWN2800D1WW GE WASHER CC of water leaking. Ran 2 cycles on large load size. Could not duplicate a leak. Advised customer to monitor and call back if machine starts to leak. Job Cmpltd

Brian B.

JDB8200AWS0 JENN-AIR DISHWASHER Pulled dishwasher out, found main wash pump hose had broken from sump used 1 clamp kit from T/s.. ran test cycle. Placed test paper under machine. Optest ok.; used 1 W10548435 (CLAMP (DW REWORK)) from stock, Job Cmpltd

Tim G.

KBFS25EWMS8 KITCHENAID REFRIGERATOR Installed switch and kick plate, op test good. ; Job Cmpltd

Tim G.

KDTM404ESS2 KITCHEANID DISHWASHER Installed new drain pump, op test good no leaks and unit drains right away; Job Cmpltd

Tim G.

KBHS109BSS00 KITCHEANID MICROWAVE Complaint that the unit displays F2E1 shorted key pad error. Customer had unit off until this morning and the unit displayed error right a way. Checked connections and found good. Unit needs control panel asm. ; ordrng 1 WPW10420954 (panl-cntrl)

Tim G.

KSEG700EBS2 KITCHENAID RANGE Installed new control panel and bezels, op test good ; Job Cmpltd, Returned to the customers home and she pointed out where the scratch and dent is. Tech didn’t notice damage during the install but under the right light at the right angle Tech found the upper left of the panel curled and small minor scratches on the right side that were caused during packaging or shipping. Unit needs panel reordered. ; ordrng 1 W11091880 (CONTROL PANEL), schdld next appmnt for 1/3 WED

Dan H.

WTW5000DW1 WHIRLPOOL WASHER Installed new gear case, op test good ; Job Cmpltd

Dan H.

FFHS2611LW4 FRIGIDAIRE REFRIGERATOR Installed new water valve, op test good ; Job Cmpltd

Dan H.

WMH53520CS6 WHIRLPOOL MICROWAVE Installed new cams and switches, op test good ; Job Cmpltd

Dan H.

WMH53520CS5 WHIRLPOOL MICROWAVE Installed new cams and switches, op test good ; Job Cmpltd

Paul H.

WFG515S0ES1 whirlpool range Replaced spark module, also used harness from t/s to make a ground strap, good to go.; used 1 WPW10701462 (HARNS-WIRE) from stock, Job Cmpltd

Jeff M.

KMHC319ESS0 kitchenaid microwave The unit is a few amps the control is sending power the unit needs a new mag n diode ; ordrng 1 W10818686 (MAG) and 1 WPW10575765 (DIODE),

Corina B.

JVM1451WA001 GE MICRO OVEN CC that the fan was on and never turned the fan on. Unit was unplugged when I arrived. Plugged unit and is working as designed. Heated a cup of water. Optest ok. ; Job Cmpltd

Jeff M.

KOCE500ESS05 kitchenaid microwave The unit has no power going to machine I recommended an electrician; Job Cmpltd

Dan H.

WRF540CWHZ00 WHIRLPOOL REFRIGERATOR Installed new valve, op test good ; Job Cmpltd

Chad P.

SX22SW whirlpool refrigerator Found heat exchanger rotting out. Needs low side assy replaced. Cust will be thinking on the repair.

Robert A.

WEG745H0FS0 whirlpool range , Found ignitor out of place, reset, cleaned burner holes by ignitor, lighting on first click, ran diognastics, no codes, ran auto test, good, op test ok; Job Cmpltd,

Robert A.

WMH32519FS0 whirlpool microwave Cc f4e4, ran diognastics, humidity sensor failure, ran diognastics, out of spec, needs sensor; ordrng 1 W10833858 (HUMIDITY SENSOR )

Dan H.

MAV8600AWW WHIRLPOOL WASHER Installed new water pump, op test good ; Job Cmpltd DWU6802AAB WHIRLPOOL DISHWASHER Installed new drain hose and timer, op test good ; Job Cmpltd

Corina B.

MDB8959SFZ4 MAYTAG DISHWASHER Replaced parts listed. Brought core back for return. Ran a calibration. Optest ok. ; Job Cmpltd

Paul H.

JSC24C8EAM00 jennaire refrigerator Unit is no cool, checked amp draw, comp pulling 0.8, is low for this unit, also have seen issues with this evaporator, ordering both and a drier, covered under entitlement, customer only responsible for svc call; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (drier-uv) and 1 WPW10643261 (evaporator)

Paul H.

KUDR02FSSS3 kitchenaid dishwasher Clean flashes 7 times and repeats, heat fault, ran service test, heated fine, everything on tech sheet checks fine, could have been a fluke, one time door didn’t latch right, not enough of a fill, etc., unit currently operational, op test ok.

Jeff M.

WGD70HEBW1 whirlpool dryer The unit was not heating at 1st I took the unit apart and found everything tested good. I reassembled the machine tested it again started heating I let it run found the coils failing. I took machine back part install truckstop coils unit tested good; used 1 279834 (COIL) from stock

Chad P.

MFI2569VEM2 whirlpool refrigerator , Installed handle. Op test ok. ; Job Cmpltd

Chad P.

MDB8959AWS2 whirlpool dishwasher Installed pump and latch. Op test ok. ; Job Cmpltd

Corina B.

MHW4300DC0 MAYTAG WASHER Replaced the main control. Brought core back for return. Optest ok. ; Job Cmpltd

Chad P.

MMV4203DS00 whirlpool microwave Installed auger and coupler. Op test ok. ; Job Cmpltd

Robert A.

KSRA25CNSS00 kitchenaid refrigerator Found no ice in i/m, turned on water, unit cycled on its own and filled, op test ok; Job Cmpltd,

Robert A.

WMH32519FS0 whirlpool microwave Installed control and door switches, op test ok; Job Cmpltd,

Brian B.

JKP36G004BG ge wall oven Replaced broil element. Tested oven. Optest ok. Previous tech brought bake wrong part for return to vendor. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Corina B.

KDPE234GPS0 WHIRLPOOL DISHWASHER CC that the unit is dead. Checked the outlet, good. Ran diag no codes. Ran calibration. The hot water is at 114*.Advised cust to turn the hot water tank up to 125* and to run the hot water in the sink before starting the dw. Optest ok.; Job Cmpltd

Paul H.

MRT118FFFM01 whirlpool refrigerator Replaced RC gasket and heated both to de-wrinkle, have a good even seal now.; Job Cmpltd

Jeff M.

MVWB450WQ2 whirlpool washer The units suspension was squeaking I added some grease unit op tested good

Jeff M.

WFE515S0EW1 whirlpool range Installed new part unit op tested good ; Job Cmpltd

Chad P.

JGB850DEF1WW ge range , Installed parts listed. Ran both upper and lower ovens and let heat cycle. Op test ok. ;

Brian B.

JGBP90MEB6BC ge range , Found weak bake Ignitor. Will give est. replaced from t/s. Tested oven. Optest ok.; used 1 12400035 (IGNITOR 5299) from stock

Robert A.

MMV4205FZ3 whirlpool microwave Cc mounting nut stripped, replaced, op test okMounting screw is missingCust to install; ordrng 1 W10821385 (MOUNTING HARDWARE), used 1 W10596040 (MOUNTING NUT) from stock,

Corina B.

WSF26C3EXB01 WHIRLPOOL REFRIGERATOR CC that the fz door is longer then the ff. The doors are the same size. The ff door is sitting lower then the fz door. Raised the ff door with washers from the t/s. Steamed the fz door and used Vaseline on gasket. Optest ok; used 3 487576 ([Alt for WP487576]) from stock, Job Cmpltd

Dan H.

KDFE104DWH4 KITCHENAID DISHWASHER Customer complaint that unit is not operating and lights on user interface just flash, found control lock on, turned off control lock, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd

Paul H.

WDF520PADB7 whirlpool dishwasher Checked level, looks good, ran unit, did in fact leak, checked breakdown, unit appears to not have a good seal at vent gasket, also bottom of inner door panel seems to be defective; ordrng 1 W10860142 (door-inner) and 1 WP8269259 (gasket

Corina B.

KRFC704FSS00 KITCHENAID REFRIGERATOR CC that the doors are not leveled. Found the left door not bracket with the screw were not in all the way causing the door to lean. Straighten the door and the screws are all the way into the bracket. Doors are even and the gap is even. Optest ok. ; Job Cmpltd

Dan H.

MFI2570FEZ02 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not dispensing ice, ice bin auger is not damaged, auger motor is working, found auger motor yoke stripped and slipping whenever any resistance is applied, unable to remove yoke from auger motor, unit needs new auger motor, yoke, and ice bin divider; ordrng 1 WP63052-2 (impeller) and 1 WPW10309864 (divider) and 1 WPW10309868 (motor), schdld next appmnt for 1/2 TUE

Jeff M.

NGD4655EW2 amana dryer The unit is not lighting he does have gas flowing to the machine. I took the back panel I tested all the fuses they tested good. The unit is not lighting on multiple cycles. The glow bar igniter is functioning properly the gas coil valves are opening and closing. Needs the burner regulator assembly; ordrng 1 W10823508 (REG)

Robert A.

WED99HEDW0 whirlpool dryer Ran diognastics F6e1. Comm problem betweem ccu and ui, f2e1,ui problem, checked connections, good, ran unit, needs u and control, unit full of lint, needs cleaned; ordrng 1 W10750363 (UI) and 1 W11038309 (CCU) and 1 WPW10652285 (REX EXP BD),

Brian B.

WRF57R180MOC whirlpool refrigerator , Found evap not defrosting. Used steamer to clear ice. Ohmed out evap thermister, 1.523 k ohms, out of range. Replaced THERMISTER from t/s.. set control to normal. Optest ok.;

Corina B.

MEDB755DW2 MAYTAG DRYER CC that the door is not closing. Found one of the screws backed out and the frame of the unit is scratched. Will need touch up paint. Cust can install part. ; ordrng 1 72017 (touchup wht)

Dan H.

WRT318FZDM01 WHIRLPOOL REFRIGERATOR Process stub on compressor is too short to use, tapped system on suction line, found in a 10” vacuum, added half charge, frost pattern improved, system does have a leak, ordering compressor ; ordrng 1 W10507884 (compressor), schdld next appmnt for 1/2 TUE

Robert A.

WDF520PADM7 whirlpool dishwasher Found loose connection in junction box, corrected, tested unit, op test ok; Job Cmpltd,

Robert A.

CWE4800ACB25 maytag wall oven Cc temp off, Checked sensor, good, Set bake 350, unit on and heating, watched preheat, waited 25 min, temp off by 25deg, no calibeation available, needs clock and sensor

Robert A.

KSSO42QMB01 kitchenaid refrigerator Installed control, tested unit, op test ok; Job Cmpltd,

Chad P.

WRF736SDAM10 whirlpool refrigerator Cc that unit is making a loud buzzing intermittently and at times a ticking noise. They raised the unit up and seems to have reduced the noise. Removed kick plate and observed. No abnormal operations. Slight frosting around the fz evap fan. Forced a defrost. Unit is defrosting. Found ice on fan blade. Cleared ice and started cooling up. Noise is now gone. Op test ok. ; Job Cmpltd

Chad P.

WFC310S0ES0 whirlpool range Replaced infinite switch, turned on burner, heated properly, turned off switch and burner turned off, op test ok.; Job Cmpltd,

Paul H.

MHWZ600TW00 whirlpool washer Ran diagnostics, f01 pump driver/EEPROM error, cleared and unit locked but didn’t do anything else, attempted to cancel per Tech sheet, did not work, unit needs CCU, quoted:

Paul H.

MVWB835DW1 maytag washer Replaced main control, ran test 51, checked functions tested, passed; Job Cmpltd

Paul H.

MVWX655DW0 maytag washer When power is applied, sensing flashes, cancel, try to enter diagnostics and unit will not respond, try to start a cycle and unit will not respond, needs main control ; ordrng 1 W10625696 (cntrl-elec),

Jeff M.

MRT118FFFM01 maytag refrigerator The hinges where fine. The door just needed to be swapped from one side to the other; Job Cmpltd

Chad P.

WTW6340WW0 whirlpool washer Found unit leaking through drive shaft into stator and rotor. Needs bearing kit, stator, rotor and sensor. Cust will likely be replacing the unit

Chad P.

WFE320M0EW1 whirlpool range , Installed parts listed. Op test ok. ; Job Cmpltd,

Brian B.

KBFS20EVMS11 whirlpool refrigerator Found voltage to ice maker to be normal, 120v... jumped t to h. Motor module not running. Replaced Ice Maker from T/s. set freezer temp back to regular setting OP Test Ok..; used 1 W10884390 (ICE MAKER ASSY 8239) from stock

Corina B.

MVWX655DW1 MAYTAG WASHER CC that the start button does not always work. Ran diag F1E2 – MOTOR CONTROL FAULT, TEST #3b: Drive System – Motor basket spins freely, connections in control are good. Homed out the motor winding . From 4-6 and 4-5 5ohms. Checked the capacitor had deflection. Ran a calibration. Optest ok.; Job Cmpltd

Dan H.

MVWX500XW2 MAYTAG WASHER Customer complaint that unit is stuck in sensing, ran diagnostics found f8e1(long/no fill) error code, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet, started normal wash cycle, unit not filling with hot water, hot water valve is closed due to leaking, turned on hot water valve, unit filled and advanced to wash cycle, unit is operating as designed

Paul H.

MVWX655DW0 maytag washer When power is applied, sensing flashes, cancel, try to enter diagnostics and unit will not respond, try to start a cycle and unit will not respond, needs main control ; ordrng 1 W10625696 (cntrl-elec),

Jeff M.

AGR6303MFW0 amana range The unit is not lighting. The main control is not sending power to the spark m. I can’t determined that the spark module is working or not both controls are needed; ordrng 1 W10915634 (CONTROL) and 1 WPW10511278 (SPARK ),

Chad P.

LTE5243DQB whirlpool wash/dry combo Installed agitator. Op test ok. Placed parts on truck for return. ; Job Cmpltd,

Paul H.

WDT730PAHZ0 maytag dishwasher Unit appeared to be paused, pressed start an shut door, proceeded to work, canceled out to drain unit, op test ok.; Job Cmpltd,

Jeff M.

110.86850100 kenmore dryer The t fuse was open I installed new part unit op tested good ; used 1 WP3392519 (THERMAL FUSE)

Chad P.

MVWX655DW1 maytag washer Unit stored fault for long fill no fill. Cleared faults and reset control. Calibrated unit. Advised on operations and loading. Ran normal wash. Op test ok. ; Job Cmpltd,

Chad P.

GI6FARXXF05 whirlpool refrigerator Installed door. Raised unit and added shims under condenser to stop vibrating. Op test ok. ; Job Cmpltd,

Corina B.

MVWB835DW1 MAYTAG WASHER CC that the unit is dead. Checked outlet, good. Ran diag f5e2 Lid Lock Will Not Lock Or Lid Lock Failure. Checked the j6 connector, good. Checked j6-7 and j18-3 5vdc. Checked the lid switch, found mold on the lid switch. Will need a main control and lid switch. Called GS to order parts. ; ordrng 1 W10810403 (latch) and 1 W11024149 (CONTROL), schdld next appmnt for 1/2 TUE

Corina B.

MVWB765FW1 MAYTAG WASHER CC that the water is coming in wrong and there is a hammering noise when the water is turned off. My fault I switched the hoses. Ran a manual test cold and hot are coming out correctly. Ran a cold wash cold water is coming out. Advised cust the hammering noise is normal from the water valve turning the water off. Optest ok; Job Cmpltd

Dan H.

PLEB30S9DCA FRIGIDAIRE WALL OVEN Customer complaint that unit is not working and customer would like door pulled apart to clean glass, found burn marks on relay on control, unit needs new control, customer does not want repair at this time

Dan H.

FGFL79FCC FRIGIDAIRE RANGE Customer complaint that door is not closing properly and would like door pulled apart to clean glass, door hinges do not appear to be bent down, door is at 90 degrees perpendicular to oven face, started bake for 350 degrees, not heat escaping for top of seal, unit is operating as designed, pulled oven door apart for customer to clean

Dan H.

KERA205PSS0 WHIRLPOOL RANGE Installed new control and oven temperature sensor, op test good ; Job Cmpltd

Corina B.

JFC2089HES JENN-AIR REFRIGERATOR CC that the fz door is hard to pull out. Relived the fz door. Optest ok.

Dan H.

MER5765RAS MAYTAG RANGE Customer complaint that storage drawer gets hot, started bake for 350 degrees, Oven door gasket is sealing, no damage to cabinet, oven heated up to 350 degrees, unable to duplicate the problem, unit is operating as designed, customer still has concerns; Job Cmpltd

Chad P.

WTW5000DW0 whirlpool washer Found new basket has stripped. When unit spins even with nothing in it is shakes. Found drive shaft on gear case stripped. Needs GEARCASE replaced along with new basket. Advised Cust they will need to call and get auth for parts. Office to not order or schedule for install until auth is given. ; ordrng 1 W10752719 (basket) and 1 W11035751 (GEARCASE),

Chad P.

JJW3430DB01 jennaire wall oven Installed parts listed. Op test ok. ; Job Cmpltd

Jeff M.

KSBS25INBL00 kitchenaid refrigerator The units tossing ice in and around ice bin I tried to shim the rear of the buckets farther forward with a piece of Styrofoam. I explain to the customer I do not know if this will work but I am completely out of ideas.; Job Cmpltd

Corina B.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced the water valve. Cycled the Im. Optest ok. ; Job Cmpltd

Jeff M.

MVWB750YW0 maytag washer Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

WRT311FZDB00 whirlpool refrigerator I found the unit not defrosting the element was unplugged. I tested the heating Circuit unit op tested good thawed most of the ice. Explain the customer give the fridge 24 hours before temperatures properly regulate; Job Cmpltd,

Jeff M.

MVWC425BW1 maytag washer The gearcase has lost all the oil c pic the unit needs multiple parts; ordrng 1 W10721967 (cam) and 1 W10832724 (MOTOR ) and 1 W10913953 (SHIFTER) and 1 W11035747 (GEARCASE ) and 1 W11158831 (CAP) and 1 WPW10006384 (BELT),

Paul H.

MBF2258XEW3 maytag refrigerator Replaced valve, cycled IM, filled fine, op test ok.; Job Cmpltd

Paul H.

WTW5000DW1 whirlpool washer Looked at washer and dryer, both have an odd pitting-like discoloration on consoles, called Techline, spoke with Dave, Techline states that he recommends replacement, SR# 7720863989, stated would not be covered as it is cosmetic, leaving ticket open, customer will discuss with customer care;

Dan H.

GSC308PJS05 WHIRLPOOL MICROWAVE Customer complaint of door error code, confirmed, switches test good, unit needs new main control board, part is no longer available ; ordrng 1 8301989 (control assy)

Robert A.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 Cc water just trickles out of disp, removed filter, put in bypass, good water flow, needs filter; Job Cmpltd,

Macaulay G.

JENN-AIR WALL OVEN JJW2830DB00 Complaint is that the unit is displaying F2E1 Stuck/shorted key. Verified the complaint and found the key at fault to be the lower oven button. Tried to reset unit and the error came right back. Unit needs the UI; ordrng 1 W10887858 (panl-cntrl), schdld next appmnt for 1/2 TUE 8

Macaulay G.

WHIRLPOOL RANGE ELE WFE770H0FZ0 Replaced glass cooktop.; Job Cmpltd,

Macaulay G.

WHIRLPOOL OTR MICROWAVE WMH53520CS6 Replaced light housing and bulb. Tests ok.; Job Cmpltd,

Gail V.

WHIRLPOOL DISHWASHER WDT780SAEM2 Display and keypad not functioning. Tested for voltage at control. Only getting 80-86 vac. Found neutral wire was not wire butted tightly and was falling off. Made connections properly. Ran dishwasher to confirm repair. Tested ok.; Job Cmpltd,

Macaulay G.

WHIRLPOOL WASHER WTW5000DW1 Explained to customer how to properly load clothes to help prevent clothes from being tangled. Also leveled washer and calibrated. Tests ok.; Job Cmpltd,

Paul H.

WOD51EC7AS04 whirlpool range Replaced inner glass, vacuumed all glass up, opened and closed door a few times, op test ok.; Job Cmpltd

Brian B.

KITCHENAID REFRIGERATOR KSC23C8EYB02 Found crack in water line that feeds water for icemaker. Replaced line with 1/4 inch line.; Job Cmpltd,

Macaulay G.

WHIRLPOOL DISHWASHER WDT920SADM2 Replaced sump assembly. Tested ok. No leaks.; Job Cmpltd,

Brian B.

WHIRLPOOL WASHER WFW95HEDW0 Ran multiple spin cycles no noise that stands out, Found a broken baffle , needs replaced, customer wants replace it himself. Paid sc.; , Job Cmpltd,

Brian B.

WHIRLPOOL REFRIGERATOR GD5PHAXMS10 Took apart freezer side to check over evaporator, no frost was found Bad compressor or sealed system leak. Customer Does not want to fix at this time;, Job Cmpltd

Brian B.

KITCHENAID RANGE KSGG700ESS1 , Adjusted low flame left rear simmer burner, changed clock from 24 hr to 12 hr, checked oven calibration OP test ok; Job Cmpltd,

Brian B.

KITCHENAID RANGE KSGG700ESS1 , Adjusted low flame left rear simmer burner, changed clock from 24 hr to 12 hr, checked oven calibration OP test ok; Job Cmpltd,

Corina B.

KEBS278DSS10 KITCHENAID WALL OVEN CC that the lower oven door does not stay shut and the light does not work. Found the bottom oven door need new hinges. Removed the control panel, to check the transform 43ohms secondary winding have less than 1 ohm. Found the ribbon cable to the control is splitting apart. Will need new hinges, control panel and light bulbs. Called GS to order parts. The control panel is no long available.

Brian B.

MAYTAG WASHER MFW9800TK0 Cleaned out pump trap replaced missing screws on upper door assembly. OP test ok ; Job Cmpltd,

Brian B.

MAYTAG WASHER MVWB835DC2 Replaced Lid Lock, ran calibration test, ran auto test, ran spin cycle adjusted feet. Op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRT318FZDW02 , Unit setting in garage, floor very cold, Checked temps, ff38, frz 7, ran diagnostics, all tested good, fans and comp running, little heat comming off high side, stopped cond fan, let highside get hot, temp off evap-6, turned cond fan back on, after 10 min, temp off evap 8deg, unit will not work correctly under 50 deg, or over 80 deg, unit. Needs to be in a conditioned area, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL DISHWASHER WDT720PADM2 Found f2e2, ui not lighting up, but will beep, reset connections, ng, needs ui and cbOfr2500001762; ordrng 1 W10815487 (UI) and 1 W10854231 (CB), schdld next appmnt for 12/29 FRI !,

Robert A.

WHIRLPOOL WASHER MHW5500FW1 Installed control/panel, ran diagnostics, no codes, ran cycle, good, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL WASHER WFW8540FW1 Ran diagnostics, no codes, ran diagnostic cycle, good, reset conne tions on control, op test okNote use 2-3 tablespoons of soap max; Job Cmpltd,

Robert A.

WHIRLPOOL WASHER MVWB835DW1 Found no gearcase received, need to reorder; ordrng 1 W10811956 (GEARCASE), schdld next appmnt for 12/29 FRI !

Robert A.

WHIRLPOOL MICRO OVEN WMH73521CS3 Found door switches warn, inside of door damaged/ melted, needs door; ordrng 1 W10860356 (DOOR), schdld next appmnt for 12/29 FRI !,

Robert A.

WHIRLPOOL REFRIGERATOR WRR56X18FW01 , Found unit unplugged, plugged in, comp and fans running, comp pulling .6amps, little heat on highside, tapped lowside, in 28”vac, recovered refrigerant, replaced drier, pulled 28”vac w/pump, watched, charged 4.8oz r134a, unit cooling, op test ok; used 1 TGAF1200 (CHARGING TUBE), 1 TJ90BPV31 (BULLET PIERCING VALVE), 1 W10895757 (6/5COUPLER), 1 W10896678 (6/1.8COUPLER), 1 W10896689 (5/4COUPLER), and 1 WPW10143759 (DRIER) from stock, Job Cmpltd,

Tim G.

WHIRLPOOL RANGE GGE390LXS00 Complaint that the units upper oven door is falling off after moving unit by handle. Found the right hinge to have come out of place. Reset hinge, op test good. ; , Job Cmpltd, O-emld

Tim G.

WHIRLPOOL WASHER WFW9150WW01 Complaint that the unit leaks during the last cycle. Checked the bellow and found good with no holes. Tested unit on a rinse and spin and found no leaks. Checked all hose connections and found good. Unit completed cycle without leaks. Tested on a clean washer cycle and found the unit to leak from the dispenser to tub hose. Unit needs hose.; ordrng 1 WP8540063 (hose. 34.15), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 12/29 FRI !, O

Tim G.

WHIRLPOOL RANGE WEE745H0FS0 nit had stored cooling fan error. Installed fan, op test good. ; Job Cmpltd,