We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near East Cleveland, OH 44112
Joe O
Job Details: 01/05/2024
Cc: not completing cycleFound drain hose on the floor. Found error code f8e1(long fill). Advised customer on drain requirements. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44113
Joe O
Job Details: 01/05/2024
Installed ui. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Wickliffe, OH 44092
Joe O
Job Details: 01/05/2024
Cc: not powering onFound loose connection in power supply. Reseated connection. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Eastlake, OH 44095
Joe O
Job Details: 01/05/2024
Cc: filter stuckFound filter housing broke. Not pulling filter. Need filter housing; ordrng 1 WPW10394053 (housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Eastlake, OH 44095
Joe O
Job Details: 01/05/2024
Cc: door sticking when closingFound lower ff cam broken. Needs cam; ordrng 1 W11311687 (Cam)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Mentor, OH 44060
Joe O
Job Details: 01/05/2024
"Cc: burning odor, water remainingFound drain pump just humming. Needs drain pump; ordrng 1 WPW10348269 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Joe O
Job Details: 01/05/2024
Cc: residue on clothesFound small amount of residue hold up under agitator. Advised customer on clean washer cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBL00
Near Mentor, OH 44060
Joe O
Job Details: 01/05/2024
"Cc: clicking noiseFound damper excessively loud. Needs damper; ordrng 1 WPW10257451 (damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Madison, OH 44057
Dan
Job Details: 01/05/2024
"Customer complaint of grinding noise, confirmed, found spring cat toy weaved into pulley shield, removed, op test good"
We serviced a
KENMORE DRYER
Model 110.67042600
Near Independence, OH 44131
Bill
Job Details: 01/04/2024
"Cc horrible noise, confirmed cc. Changed rollers and pulley, opt test good.; used 1 4392067RC (Dryer repair kit) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby, OH 44094
Corina B
Job Details: 01/04/2024
CC that after a few minutes it beeps f9e1. Confirmed. F9e1 not draining. Drain pump humming. Will need a new drain pump. ; ordrng 1 W11412291 (Drain pump)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/04/2024
"CC that the ice maker is not working and the right hand gasket is ripped. Confirmed. Found the ice maker wheel stuck. The gasket is ripped at the top. Will need a gasket and ice maker. ; ordrng 1 W10886931 (Ice maker) and 1 W10830046 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Painesville, OH 44077
Jason N
Job Details: 01/04/2024
"Cc unit dead after power outageConfirmed, no response from UI. Checked ACU status indicator light, light is not illuminated. Double checked by checking power to UI, 0v. Unit will need main ACU board replaced. Quoted customer repair cost. Customer not moving forward with repair at this time, estimate only. ; ordrng 1 W11029844 (Control-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS04
Near Kirtland, OH 44094
Jason N
Job Details: 01/04/2024
"Cc unit stopped making ice Found fill tube frozen up. Steamed out tube, not lot of ice blocking tube. Ice maker cycled, and filled with water. Discussed with customer potential inlet valve weep and estimate if we were to replace valve. Customer is going to monitor at this time. ; ordrng 1 W10408179 (Valve)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Euclid, OH 44117
Jason N
Job Details: 01/04/2024
"Cc lid not shutting/locking Ran diagnostics, no codes stored. Ran test cycle, all functions passed. Started normal cycle, unit sensed, filled and advanced to wash. Switched to drain and spin, unit locked lid, spun and drained. No issues found with unit at this time. Unit is working as designed."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Cleveland, OH 44143
Jason N
Job Details: 01/04/2024
"Cc unit not turning onCustomer stated she had a vented company out to service the venting, which was blocked accordingly to the vent company. This company was running the dryer the entire time they were cleaning the vent, afterwards the dryer wouldnt work again. Checked all thermals, found thermal fuse open again. Replaced using truck stock part. Ran dryer op test for several minutes, good heat and tumble. Again, due to venting location, unable to verify proper airflow. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44106
Jason N
Job Details: 01/04/2024
"Cc unit not heating Checked power to unit, found 0v. Breaker was turned off. Turned breaker on. Checked power to unit, good at 250v L to L, 123 L to N. Started timed dry cycle, unit heating properly. Advised customer that power may have been restored when breaker was cycled off and back on, in this case, if heating issue returns, he would need an electrician to check breaker/power to unit."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Mentor, OH 44060
Joe O
Job Details: 01/04/2024
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS5
Near Garrettsville, OH 44231
Corina B
Job Details: 01/04/2024
CC that the cooktop is not working. Confirmed. Found a wire pinched. Spliced the wire together. Tested. Opt test ok. Did adjust the flames for a simmer.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Willoughby, OH 44094
Joe O
Job Details: 01/04/2024
"Cc: right front burner stuck on highFound right front burner will not cycle heat. Stays on high. Found infinite switch not cycling. Needs infinite switch; ordrng 1 WPW10434452 (switch-inf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTDP490ED2WS
Near Mentor, OH 44060
Joe O
Job Details: 01/04/2024
Replaced belt. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Beachwood, OH 44122
Jason N
Job Details: 01/04/2024
"Cc unit not washing dishes Ran diagnostics, no codes stored. During test cycle, wash motor/pump turned on but very low spray pressure, jet pressure is not turning spray arms. Unit will need pump/motor replaced. ; ordrng 1 W11460945 (Pump/motor)"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 01/04/2024
Cc unit displays LoC on control panel Confirmed LoC (control lock) is turned on. Turned off control lock via designated button input (extra rinse). Unit controls are now unlocked. Started normal cycle. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Beachwood, OH 44122
Jason N
Job Details: 01/04/2024
"Cc front burner not heatingChecked LF burner element, coils intact, no breaks. Checked infinite switch, found contacts internally were separated, mechanical failure. Quoted customer infinite switch replacement cost. Replaced infinite switch using misc truck stock part (WPW10434452). Tested all burner for proper operation. Op test good.; used 1 WPW10434452 (Infinite switch) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Olmsted Township, OH 44138
Angel
Job Details: 01/04/2024
Cc that unit is not spinning out her clothes. Verified error codes none also tested unit in diagnostics good. So I asked her what cycle she uses and she said quick wash and I found that she had the spin off so I showed her how to turn it on and to make sure its on before she starts the cycle opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HS1
Near North Olmsted, OH 44070
Angel
Job Details: 01/04/2024
"Cc that unit was taking to long to heat and its not cooking as should. Checked power to unit, ohmed out heating element and ohmed out temp sensor and they all checked out good. So I tested unit by preheating the oven to 350* and it preheated in just ten minutes which thats pretty good than waited about 10 to 15mins to see whats the average temperature it would stay around inside the oven and it was around 340* so I calibrated oven for customer opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near North Olmsted, OH 44070
Angel
Job Details: 01/04/2024
Replaced ff section door opt test good.
We serviced a
GE DISHWASHER
Model GDT655SMJOES
Near Cleveland, OH 44135
Angel
Job Details: 01/04/2024
Cc that unit will not start just beeps like if door was opened. Ohmed out door switch and it was good. So we reseted unit and started working as should. Explained to customer if it happens again will need control board replaced.
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319EBS1
Near Rocky River, OH 44116
Angel
Job Details: 01/04/2024
"Cc that unit was not heating. Confirmed tested unit and it was just humming will need magnetron, diode and capacitor gave customer estimate and decided not to proceed; ordrng 1 W10561770 (Capacitor) and 1 W11256462 (Diode) and 1 W10818686 (Magnetron), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HBS00
Near Rocky River, OH 44116
Angel
Job Details: 01/04/2024
Customer wanted me to check ice maker function because he tried to fix door harness but was not successful on everything functioning as should. Ran some test and unit will still need door replaced.
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Parma, OH 44134
Manny
Job Details: 01/04/2024
"Cc unit bounces around, verified and unit has shipping bolt removed opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44134
Manny
Job Details: 01/04/2024
"Replace fan and heater, ran test heater working, advise customer to allow 24 to 48 hours for temps to equalize. opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW00
Near Seven Hills, OH 44131
Manny
Job Details: 01/04/2024
"Replace valve dispensed water and no leaks, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Maple Heights, OH 44137
Manny
Job Details: 01/04/2024
"Cc unit not working properly sometimes lock sometimes doesnt, ran diagnostic and no codes, ran test cycle and unit working as designed, showed customer how to properly use the unit, and had her start a cycle to make sure she got it. Opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Lorain, OH 44052
Marie V
Job Details: 01/04/2024
"Replaced control, preheat unit, showed cust, unit will get better with the smoke as the paint cures. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Lakewood, OH 44107
Marie V
Job Details: 01/04/2024
Cc of lights as well. Confirmed. Replaced all 12 lights and replaced freezer door seal. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Brooklyn, OH 44144
Marie V
Job Details: 01/04/2024
"Cc F7e1 basket speed fault. Tilted unit, found pulley on motor stripped. Ordering motor; ordrng 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ1
Near Brecksville, OH 44141
Marie V
Job Details: 01/04/2024
Replaced control panel and sensor. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD6150PB0
Near Middleburg Heights, OH 44130
Marie V
Job Details: 01/04/2024
"Cc that the unit is not drying all the way on normal med heat, but time dry works great. Stared unit on time dry to check temp 175* 120*, advise cust not to over load dryer, also if drying a mix load need to use time dry, if unit has mix load will not be able to dry properly on normal or more dry, a dry garment can trick Sensor to think th e load is dry. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Parma Heights, OH 44130
Marie V
Job Details: 01/04/2024
Replaced thermistor and drip pan. Advice cust to monitor. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Brook Park, OH 44142
Marie V
Job Details: 01/04/2024
Replaced parts. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Brook Park, OH 44142
Marie V
Job Details: 01/04/2024
Replaced lid and hinges. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Cleveland, OH 44128
Manny
Job Details: 01/04/2024
"Cc unit not cooling in ff verified and evap fan not running, replaced with TS#WP2315539, opt test ok, advise customer to allow time for temps to equalize, set to recommended, opt test ok; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
JENN-AIR RANGE
Model JDS1750FP0
Near Shaker Heights, OH 44122
Manny
Job Details: 01/04/2024
"Replace valve, opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPSC2278UF1
Near Cleveland, OH 44102
Manny
Job Details: 01/04/2024
"Cc unit not cooling, verified and not cooling in both sections, pulled out hooked to killawatt and pulling 0.4amps unit needs seal system repair; ordrng 1 241706201 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Rocky River, OH 44116
Angel
Job Details: 01/04/2024
Cc that unit with bulky items it will shake a lot. Tested unit by running a drain/spin with some wet towels and it spun out clothes perfectly with no issues explained to customer washer will have vibration specially being on a pedestal. Unit working as designed opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Brecksville, OH 44141
Bill
Job Details: 01/04/2024
"Cc center rail broken, confirmed cc. Replaced rail."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Strongsville, OH 44136
Bill
Job Details: 01/04/2024
"Cc not draining, confirmed cc. Changed pump, found that plug was still in garbage disposal. Knocked plug out, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Independence, OH 44131
Bill
Job Details: 01/04/2024
"Changed fan, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Shaker Heights, OH 44122
Bill
Job Details: 01/04/2024
"Changed control board, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTDP220EF3WW
Near Solon, OH 44139
Bill
Job Details: 01/04/2024
Changed belt opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
SAMSUNG DRYER
Model DVG52A5500C/A3
Near Walton Hills, OH 44146
Bill
Job Details: 01/04/2024
Changed thermistor and thermistor ac. Tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Kent, OH 44240
Corina B
Job Details: 01/04/2024
"CC that the paddle broke off. Confirmed. Will need a new dispenser. Cust is going to install part. ; ordrng 1 242270101 (Dispenser), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS04
Near Aurora, OH 44202
Corina B
Job Details: 01/04/2024
Replaced the inverter and magnetron. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Aurora, OH 44202
Corina B
Job Details: 01/04/2024
"CC that the ff lights are not working. Confirmed. Replaced the lights, opt test ng. Replaced the door switch from surplus t/s. Opt test ng. Ohmed out the wires, good. 0 volts at the light switch. Checked the control 56 volts. Will need a new control. ; ordrng 1 W11566851 (Control), used 1 W11396033 (Switch) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Aurora, OH 44202
Corina B
Job Details: 01/04/2024
CC that the unit does not turn on. Confirmed. Found the plug barely plugged in. Plugged the cord in. Unit started up. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Westlake, OH 44145
Angel
Job Details: 01/04/2024
Cc that unit was leaking at the right hand bottom side of refrigerator. Customer had water and ice maker off so we turned them on and tested functions of dispensing and cycling ice maker and no water leaks anywhere. Looked underneath unit and nothing. Did find ice maker bin seal falling off so I installed it correctly and found water stain running through the side where customer was saying it was leaking and it was coming from the center drawer mullion where I found a magnet which couldve been preventing door from closing properly and causing moisture and leaking onto floor. Explained to customer I couldnt find anything else where it couldve been leaking besides finding that magnet there asked her to monitor and if anything to give us a call.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Chardon, OH 44024
Jason N
Job Details: 01/04/2024
"Cc unit freezer not cold enough, ff section is fineCustomer stated ff section has been fine since repair, freezer not cold enough, but unit has started to make some ice. Hooked up gauges to checked system pressures, low side at 7 in/hg vac and high side reading 65 psi. Slightly low for r600, possible undercharge due to charging scale issues. Added r600 until low side read 0psi. Advised customer to monitor for 24 hrs."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Euclid, OH 44123
Joe O
Job Details: 01/04/2024
Cc: not drainingFound drain filter plugged. Cleared. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model LSR5233EQ2
Near Cleveland, OH 44121
Joe O
Job Details: 01/04/2024
"Installed tub seal, nut and drive block. Tested. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Chesterland, OH 44026
Joe O
Job Details: 01/04/2024
"Went to install slider. Found gear case leaking oil. Found rotor seized to gear case. Unit needs gear case, stator, rotor and clutch also.Customer does not want to continue with repair.; ordrng 1 W11393685 (Gear case) and 1 W10754448 (clutch) and 1 W10915701 (rotor) and 1 W10915700 (stator) and 6 W11027980 (screw)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FER641FS0
Near Madison, OH 44057
Joe O
Job Details: 01/04/2024
"Cc: not heating. Found element open. Needs element ; ordrng 1 131553900 (heater-housing assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Madison, OH 44057
Joe O
Job Details: 01/04/2024
"Cc: not agitating, not draining out properlyFound actuator is moving, but actuator arm is not. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6400SW1
Near Willoughby, OH 44094
Dan
Job Details: 01/04/2024
"Customer complaint of loud noise, confirmed, found idler pulley worn out, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TW6
Near Mentor, OH 44060
Dan
Job Details: 01/04/2024
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Painesville, OH 44077
Dan
Job Details: 01/04/2024
"Customer complaint that unit is not making ice and there is ice building up behind ice bin, Ice maker is not cycling, found fill chute warped causing water to leak when ice maker fills, unit needs new ice maker and fill chute ; ordrng 1 W11645360 (Fill chute)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Dan
Job Details: 01/04/2024
"Customer complaint that unit is not cooling , unit unplugged, plugged in, fans started, compressor did not start, applied 120vac to compressor, compressor did not start, unit needs new compressor ; ordrng 1 W11635510 (Compressor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Ashtabula, OH 44004
Dan
Job Details: 01/04/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 57 degrees, partial frost pattern of evaporators, system has a leak, unit needs new fresh food section evaporator and filter drier; ordrng 1 W11492867 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Ashtabula, OH 44004
Dan
Job Details: 01/04/2024
"Installed new inner door glass, op test good"
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Ashtabula, OH 44004
Dan
Job Details: 01/04/2024
"Customer complaint that unit runs for 30 minutes and then shuts off, ran diagnostics no error codes found, unit passed service test mode, moisture sensor is working, unable to duplicate the problem , unit is operating as designed , advised customer to load with like materials"
We serviced a
JENN-AIR COMPACTOR
Model TC407B5
Near Bentleyville, OH 44022
Corina B
Job Details: 01/04/2024
"CC that the bin does not come up and will not open. Confirmed. Bin was able to come back up. Cust does not want to repair. ; ordrng 1 WP777811 (Switch) and 1 WP4387911 (Switch) and 1 675382 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Madison, OH 44057
Dan
Job Details: 01/03/2024
"Customer complaint of grinding noise and water spilling out the back, unit filled with water when tech arrived, canceled cycle, unit drained, ran drain and spin cycle, found agitator lose, tightened, found grinding noise coming from gearcase, unit needs new gearcase, customer will reach out to their home warranty company ; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Jason N
Job Details: 01/03/2024
"Cc unit not making iceRan ice maker diagnostics, reading e0, no faults. Ran test 45 water fill test, no water entering ice maker. Pulled fill tube and checked water flow from valve, good flow. Fill tube is frozen up, unit will need fill tube heater replaced. Quoted customer repair cost. ; ordrng 1 W11087201 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Cleveland, OH 44135
Manny
Job Details: 01/03/2024
"Cc gasket coming off, verified and door liner warped try resetting the gasket but keeps coming off, unit needs ff door.; ordrng 1 LW10668874 (dor-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Kirtland, OH 44094
Joe O
Job Details: 01/03/2024
"Installed valve, ice maker, and fill tube. Tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Avon Lake, OH 44012
Angel
Job Details: 01/03/2024
Pressurized system with nitrogen to see if I can detect a leak and no leaks detected. So I replaced the drier filter only and tried to recharge unit but its so cold in the garage the compressor doesnt want to kick on; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Seven Hills, OH 44131
Manny
Job Details: 01/03/2024
"Evacuated refrigerant, replaced compressor, and filter, placed in a 29in vacuum and holding for 15 minutes, charged with 56g of R600a pressure holding at 1 psi, good frost pattern on evap, unit is cooling, advise to allow 24 to 48 hours for temps to equalize, opt test ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Solon, OH 44139
Corina B
Job Details: 01/03/2024
CC that the unit does not start. Confirmed. Found the knob is broken. Will need a new knob. Part is out of stock. Cust can install; ordrng 1 W11675852 (Knob)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near North Olmsted, OH 44070
David R
Job Details: 01/03/2024
New icemaker good. All components working and cycling correctly. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Avon Lake, OH 44012
Angel
Job Details: 01/03/2024
Cc that unit is not cooling properly in ff section. Took temperature and it was around the 50s. Removed bottom drawer and found that evaporator is frosted over unit will need control board and thermistor replaced; ordrng 1 W11087438 (Hsrness) and 1 W10843055 (Control board) and 1 W11457241 (Pan)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Lorain, OH 44055
Angel
Job Details: 01/03/2024
Cc that door drops when you open it. Confirmed opened door and it drops if you let it go. Verified and found one of the hinges broken replaced left hinge opt test good.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Aurora, OH 44202
Corina B
Job Details: 01/03/2024
Replaced the harness. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW0
Near Streetsboro, OH 44241
Corina B
Job Details: 01/03/2024
"CC that water comes in when the unit is turned off. Confirmed. Found the cold valve not shutting, even when the unit is unplugged. Replaced the valve from t/s. Tested. Opt test ok. ; used 1 W11210459W11210459 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Kent, OH 44240
Corina B
Job Details: 01/03/2024
CC that there is a flashing and does not start. Confirmed. Found the float switch laying under the motor. No pan for the float switch. Cust can install part; ordrng 1 W11550169 (Drain tray)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rootstown, OH 44272
Corina B
Job Details: 01/03/2024
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 1.87oz r600. unit cooling, pressures good, op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Painesville, OH 44077
Dan
Job Details: 01/03/2024
"Installed new hinges, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Elyria, OH 44035
Marie V
Job Details: 01/03/2024
"Cc that latch is broken. Confirmed, replaced latch, had a bit of hard time, top is dented as well as the back of unit, have pics. Unit was bought this way. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Euclid, OH 44132
Joe O
Job Details: 01/03/2024
"Recovered refrigerant, installed compressor, evaporator, and couplers. Put unit into 28 inch vac for 15 mins, recharged with 4.24oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 W11504445 (5/4 NR MS 00), and 1 Tjaf1200 () from stock"
We serviced a
JENN-AIR RANGE
Model JGRP548HL01
Near Olmsted Falls, OH 44138
David R
Job Details: 01/03/2024
"Replaced ignitor and control. Advised customer when changing modes or temps for oven, to press start to confirm change. Good. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258VEM4
Near Parma, OH 44129
David R
Job Details: 01/03/2024
"Cc unit not making ice, icemaker stuck in position. Found good voltage to icemaker. Stuck in rotation and will not come out of it. Ordering ice maker and harness. ; ordrng 1 D7824706Q (Icemaker) and 1 WPD7813010 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW10
Near Valley View, OH 44125
Manny
Job Details: 01/03/2024
"Cc door gasket coming off verified and door liner is warped, unit needs fz door; ordrng 1 LW10680726 (dor-fip)"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Independence, OH 44131
David R
Job Details: 01/03/2024
Replaced lid. Tested. Good. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MSS00
Near Brecksville, OH 44141
David R
Job Details: 01/03/2024
New updated control. In diagnostics it recognizes the new updated control. No gaps in gasket. Wires behind evap panel are good. Lines are good. Send to engineers.
We serviced a
JENN-AIR COOKTOP ELE
Model CVE3400W
Near Broadview Heights, OH 44147
David R
Job Details: 01/03/2024
"Cc some burners working/ not, will trip breaker. Unhooked power to test, getting 240 from breaker, good. Most times when turning breaker on, the power will shut off immediately. When I did get to run for a few seconds. Found loud motor blower. Found shorted relays. Could be a mixed short in between them all. No burn marks or any shorts for elements. Would replace all switches and blower motor. Some parts are NLA 71001304 Motor Blower NLA, 71001303 Fan control switch NLA,W11088181 switch x212002125 Dual switch x2Fan wheel WPY707985; O-emld tckt"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2432KW1
Near Olmsted Falls, OH 44138
David R
Job Details: 01/03/2024
"Cc unit not washing. Water is going in and will drain. Wash motor bad. Will need wash motor and sensor. Gave estimate; ordrng 1 154844301 (Pump assembly) and 1 154762601 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near LaGrange, OH 44050
David R
Job Details: 01/03/2024
Replaced wash motor and control. Ran through diagnostics test mode. All components working. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lorain, OH 44052
Angel
Job Details: 01/03/2024
"C that unit is not doing anything and wont drain. Verified and unit has a f9e1 error code. Checked unit and looks like control board went out ordering control board, harness and drain pump.; ordrng 1 W11626074 (Control board) and 1 W11643701 (Harness) and 1 W11399437 (Drain pump)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205FZ3
Near Lorain, OH 44053
Angel
Job Details: 01/03/2024
"Cc that unit tripped breaker and now it wont turn on. Found fuse open and will need switches replaced. Gave customer estimate and he proceeded with repair. Installed new switches and fuse opt test good.; used 1 W10138793 (FUSE, MICROWAVE), and 1 W11244490XXX (xno orderx INTERLOCK SW KIT) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KGCU483VSS01
Near Amherst, OH 44001
Marie V
Job Details: 01/03/2024
"Cc that cf burner is not working properly. Confirmed, will need new gas valve. ; ordrng 1 WPW10385582 (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Parma Heights, OH 44130
Marie V
Job Details: 01/03/2024
"Unit running on vacc, added nitrogen found leak at evaporator, replaced parts, and followed r134a process , full frost pattern on evap, showed cust, advised to allow 24 hours before restocking unit. Op test ok"