Service History 131 - Fred's Appliance

We serviced a

GE REFRIGERATOR

Model GSHS3KGZBCSS

Near Willoughby, OH 44094

Joe O

Job Details: 03/25/2022

"Cc: not cooling properly, fan noiseFound temps in ff section at 51 degrees, freezer at 34 degrees. Found evap fan not running. Found blade worn. Needs evap fan motor and bladeCustomer does not want to repair at this time; ordrng 1 WR60X10307 (mtr dc evap fan asm) and 1 WR60X30922 (Fan blade), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Willoughby, OH 44094

Dan H

Job Details: 03/25/2022

"Customer complaint that unit made a loud popping noise and quit working, unit is not powering on, found no power to unit, found wire to element burned, connection to element had previously been cut and spliced , wire nut fell off and connection arced and burned wire, thermostat is also burned, found thermal cut of open and bypassed, unit needs new thermal cut off kit and harness, harness is no longer available ; ordrng 1 279973 (Cut off kit) and 1 8529983 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Middleburg Heights, OH 44130

Corina B

Job Details: 03/25/2022

Replaced the cooktop. Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Wellington, OH 44090

Marie V

Job Details: 03/25/2022

"Cc that the unit is not making ice. Took temps freezer is at 0* and fresh food at 52* and inside ice maker box 35*. Ran step 56 found error code for Ice maker E1 NOT COOLING. FoUnd return air at the freezer clogged. Cleared out, good air coming in to ice maker, replaced ice maker, evaporators thermistors , fan, controllers. Set unit to recommended temps and advise cust to wait 24 hours for unit to be on normal temps."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Independence, OH 44131

Jason N

Job Details: 03/25/2022

"Cc unit leaking/flooding floorCustomer stated he was running a cycle when he noticed a pool of water on the floor In front of the unit. Ran wash test for 35 minutes, no leaks found. Unit dry and dusty underneath. No evidence of water inside door. Could not duplicate a leak on unit at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Kent, OH 44240

Brian M

Job Details: 03/25/2022

Cc of slow ice production Found unit to be mid cycle unit dumped and refilled Icemaker is functioning Advised to drop temps in freezer to help with ice production Advised to watch

We serviced a

JENN-AIR RANGE

Model JMW3430WS01

Near Rocky River, OH 44116

Angel

Job Details: 03/25/2022

"Cc that unit on the no preheat is not working as should but the convection and regular bake are working fine. Ran diagnostics again and this time found error code F1E1 for oven appliance manager. Called BJ and explained issue to make sure and said that he will need the appliance manager replaced. Ordering part.; ordrng 1 WPW10292566 (Appliance manager), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX65TDW1

Near Mentor, OH 44060

Dan H

Job Details: 03/25/2022

"Customer complaint of loud noise and not spinning properly, found hub stripped, installed new hub, op test good , part is covered under 1 year parts warranty ; used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JV0

Near Berea, OH 44017

Corina B

Job Details: 03/25/2022

CC that the oven is not heating. Confirmed. Found the terminal wires burnt. Replaced the wires and the terminal block. Heated oven. Opt test ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF4

Near Mentor, OH 44060

Dan H

Job Details: 03/25/2022

"Customer complaint that unit is freezing food and temperature cannot be changed, fresh food section temperature at 32 degrees, confirmed button on control is broken, unit needs new air damper and control; ordrng 1 A01078804 (Cntrl) and 1 241633512 (Cntrl box) and 1 241604010 (Cntrl box label) and 1 242303002 (Label)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44128

Brian M

Job Details: 03/25/2022

Cc unit not cycling Found no issues or stored codes Ran auto test and calibration OP Test Ok Advised to watch

We serviced a

FRIGIDAIRE RANGE

Model LGGF3043KFR

Near Rocky River, OH 44116

Corina B

Job Details: 03/25/2022

"CC that the front left burner is not high. Confirmed. ; ordrng 1 5303935305 (Switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model GU3100XTVQ

Near Cleveland Heights, OH 44118

Brian M

Job Details: 03/25/2022

Cc unit leaking Found leaking from sump assembly right onto motor Needs sump and o rings and wash motor ; ordrng 1 WPW10222074 (motor-pump) and 1 W10181655 (sump) and 1 W10181656 (gasket) and 1 W10222004 (nut)

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW03

Near Parma, OH 44134

Jason N

Job Details: 03/25/2022

"Cc unit over temp alarm coming on, product starting to thawFound unit is cooling, no airflow to upper section of unit. Found evaporator cover frosted over. Pulled cover, cleared frost, checked defrost thermistor. Thermistor reading 2.4k ohms, out of range according to chart. Replaced defrost thermistor using truck stock part. Steamed evaporator clear. Advised customer do allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW

Near Eastlake, OH 44095

Joe O

Job Details: 03/25/2022

"Cc: off balance, screechingRan drain and spin. Found basket very well balanced. Advised customer on weak flooring and adjusting load. Found screeching during spin. Needs gear case. ; ordrng 1 W11393685 (Gearcase)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Parma, OH 44129

Angel

Job Details: 03/25/2022

Cc that unit was not operating and would not wash. Started unit and could hear the valve humming but no water coming in found that the cold water valve was turned off started unit and unit started operating as should. Opt test ok.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma, OH 44129

Jason N

Job Details: 03/25/2022

"Cc unit not heating Checked power in to unit, found 0v from L1 to L2, 122v from L1 to N and 119v L2 to N. Advised customer of the power issue and to contact an electrician to look at power supply to unit."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TP4

Near University Heights, OH 44118

Brian M

Job Details: 03/25/2022

Cc frost build up in freezer Found gasket not sealing Tried to reposition gasket but it is way off Advised on gasket ; ordrng 1 241786002 (gasket-frzr door)

We serviced a

GE DISHWASHER

Model GSD2100V65WW

Near University Heights, OH 44118

Brian M

Job Details: 03/25/2022

"Cc unit not washing Found water valve not opening only getting partial power Also found timer not sending proper voltage all the time Ran motor is not spinning Needs timer, water valve, motor ; ordrng 1 WD15X28379 (Valve) and 1 WD21X10474 (timer), used 1 SHIPPING (shipping and handling) from stock, ordrd 1 WD26X10051 (Pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Rocky River, OH 44116

Corina B

Job Details: 03/25/2022

Replaced the control. Opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MTB2172HRW

Near Mayfield Heights, OH 44124

Brian M

Job Details: 03/25/2022

Cc unit not cooling Found no frost pattern on evap Compressor is running Needs evap and compressor Evap is NLA ; ordrng 1 12001398 (Evap) and 1 61002085 (temp control) and 1 W10160407 (compressor)

We serviced a

ELECTROLUX DRYER

Model EFME627UTT0

Near Rock Creek, OH 44084

Brian M

Job Details: 03/25/2022

Installed blower housing and wheel OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Parma, OH 44129

Jason N

Job Details: 03/25/2022

"Cc unit making a strange noise while fillingRan auto test, no abnormal sounds heard, all functions passed. Customer wanted to run a normal cycle as thats what she uses when she hears the sound. Started normal cycle, customer pointed out the sound when in sensing mode, the basket is periodically being driven/rotated to evenly distribute water on the clothing load. Advised customer this is normal. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near Cleveland, OH 44135

Jason N

Job Details: 03/25/2022

"Cc unit making loud noise when agitating and spinningRan auto test cycle, did not see agitation or spin. Checked under unit, found drive pulley nut loose and belt had come off both pulleys. Sound customer was hearing was pulley rubbing on belt guard. No damage to drive components. Tightened pulley mount nut, reinstalled drive belt. Ran spin test, no abnormal sounds, all functions normal. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Ashtabula, OH 44004

Joe O

Job Details: 03/25/2022

"Recovered refrigerant, installed dye drier, and 3 way valve. Put unit into 28 inch vac for 15 minutes. Lost vac. Charged unit with 140 psi nitrogen. Sprayed down all exposed lines. Could not locate leak. Called whirlpool tech line spoke with Adrian. Advised of issue. Unit up for product review."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHW0

Near Mentor, OH 44060

Jason N

Job Details: 03/25/2022

Installed motor/pump assembly. Ran diagnostics cycle in entirety to reinitialize heater circuit and reset faults. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Ashtabula, OH 44004

Dan H

Job Details: 03/25/2022

Installed new heater

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Elyria, OH 44035

Gabriel P

Job Details: 03/25/2022

"Replace latch,opt test ok"

We serviced a

FRIGIDAIRE RANGE

Model Fpef3081kfc

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/25/2022

"Customer already replaced sensor probe which I had to verify if harness good check harness is good also check probe is good 1083 ohms will need control gave estimate customer will think about it she paid for svc ; ordrng 1 316562014 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HC1

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/25/2022

"Replace blower,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/25/2022

"Replace motor ice,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Westlake, OH 44145

Gabriel P

Job Details: 03/25/2022

"Found ice around switch ask customer if she ever left door open she said her husband did couple times I show her why lights sometimes work and sometimes dont,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model DU915PWPS0

Near Avon Lake, OH 44012

Marie V

Job Details: 03/25/2022

Replaced spray arm and vent. Tested unit. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Olmsted Township, OH 44138

Angel

Job Details: 03/25/2022

"Cc that unit is not making ice and making noise. Verified and the noise was coming from the ice maker fan removed freezer evaporator cover and found that evaporator was frosted up and steamed out evaporator ran some test and called BJ he asked me to check heater and was good and to check voltage to heater running test 89 in diagnostics and the connector to the cabinet was receiving the 120vac but harness is bad will need thermistor and heater harness replaced. Ordering part; ordrng 1 W11396530 (Hsrness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rocky River, OH 44116

Corina B

Job Details: 03/25/2022

Replaced the door. Opt test ok

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Lorain, OH 44055

Angel

Job Details: 03/25/2022

Replaced heating element tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Avon, OH 44011

Marie V

Job Details: 03/25/2022

"Added a bullet piercing valve to remove r600, nothing came out, replaced filter drier and added a valve to compressor, put unit into a vacc, 29, filled unit back up with 2.6 oz of r600, good frost pattern. Op test ok. 2 filter drier were used. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 2 W10843121 (DRIER) from stock"

We serviced a

KITCHENAID RANGE HOOD

Model KVWC956KSS0

Near Westlake, OH 44145

Gabriel P

Job Details: 03/25/2022

"Check all harness found loose connections on switch connect it unit start working as design put everything back together,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, OH 44052

Angel

Job Details: 03/24/2022

Cc that unit is not cold enough. Took temperatures and freezer was at 1* and ff section was at 31* explained to customer that the temperature are perfect and cold enough for the ff section. He said he wanted ice in his drinks. Explained to him that unit is working as designed and can not do anything else for temperature wise in the ff section he has it running at max temperature. Unit is working as designed nothing wrong with unit customer just likes icicles in his drinks. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHB00

Near Avon, OH 44011

Marie V

Job Details: 03/24/2022

"Cc that the unit is not dispensing water. Confirmed verify water flow from cust home. Perfect. When you removed filter it pops out , and filter head has black thinks on it. Ordering valve and filter head. Filter head is clogged. ; ordrng 1 W11346623 (Filter head) and 1 WPW10420083 (Valve)"

We serviced a

AMANA RANGE

Model AER6303MFB3

Near Willowick, OH 44095

Corina B

Job Details: 03/24/2022

Cc That there is an F3 code. Confirmed. Checked the temp donor 1073 ohms. Replaced the sensor. Heated oven to 350*. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS1

Near Parma, OH 44129

Manny

Job Details: 03/24/2022

"Cc that knobs are loose and turn on their own, also stated that the console is made out of cheap flimsy materials and that her oven look burned on the bottom. Checked the knobs and they have normal operation, cant turned knob without first pushing it in, knobs are working as designed.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Westlake, OH 44145

Angel

Job Details: 03/24/2022

Replaced heater tested to make sure it would not leak. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5329SQ0

Near Cleveland, OH 44108

Corina B

Job Details: 03/24/2022

CC that the drUm is not spinning. Confirmed. Found the belt is broken. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chardon, OH 44024

Jason N

Job Details: 03/24/2022

"Cc unit lights not working and now whole unit is not functioningCustomer states most lights have been out for awhile now, but now all other functions and cooling have stopped working. Found unit with no functions working. Unplugged unit and plugged back in. All functions started up. Compressor running, all dispense functions working normally. Lights in ff section dim, freezer led is out. Replaced freezer LED module using truck stock part. Illumination returned to entire unit. Op test good. Advised customer to monitor unit for any further functionality issues. ; used 1 W10695459 (LED MODULE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED75HEFW0

Near Rome, OH 44085

Joe O

Job Details: 03/24/2022

"Cc: screeching, then stops runningFound idler pulley seizing to shaft. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/24/2022

"Installed UI board and door harness. Op test no good. Main board LED flashing, Communication issue with UI still exists. Reordering UI board. ; ordrng 1 WD21X25728 (UI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Mentor, OH 44060

Brian M

Job Details: 03/24/2022

Cc of noise Found noise coming from diffuser ; ordrng 1 WPW10479155 (control)

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Chagrin Falls, OH 44022

Joe O

Job Details: 03/24/2022

"Recovered refrigerant, installed compressor, drier, and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process), and 1 W10896689 (Coupler) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Parma Heights, OH 44130

Angel

Job Details: 03/24/2022

Cc that unit is thumping or knocking. Verified issue and unit was not leveled properly leveled unit for customer and ran a quick wash to verify issue and unit started thumping again after further diagnosing found that the spanner nut on the inner tub was loose causing the basket to go off balance I tightened spanner nut tested unit again. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near Chagrin Falls, OH 44023

Jason N

Job Details: 03/24/2022

Cleared ice and frost from evaporator. Installed evaporator cover and main control. Advised customer to allow several hours for ff section to return to desired temperatures. Op test good.

We serviced a

JENN-AIR DISHWASHER

Model JDB1255AWS1

Near Brooklyn, OH 44144

Corina B

Job Details: 03/24/2022

CC that there was a noise in the middle of a cycle. Started the unit let run for an hour no unusual noises. Advised cust to get a video of the noise when its running. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Parma, OH 44129

Angel

Job Details: 03/24/2022

Cc that filter is still leaking. Confirmed its still leaking through filter could see a drop coming from filter housing but not constant and it was just replaced. Called BJ explained issue and stated to let the customer know that they will have to order a new filter and make sure its a oem part from whirlpool and to test it and if it still leaks to call back and BJ will reorder the filter housing again. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Rock Creek, OH 44084

Dan H

Job Details: 03/24/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 53 degrees, freezer section temperature at 0 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, no air flow into fresh food section found return air channel blocked with insulation, cleared , good air flow now, op test good advised customer to allow 24 hours to reach normal operating temperatures"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Westlake, OH 44145

Marie V

Job Details: 03/24/2022

Cc that the unit squeaking. Confi. Found pulley ceased. Replaced from T/S op test ok; used 1 279640 (PULLEY-IDR) from stock

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/24/2022

"Ran rinse and spin for 24 minutes no leaks also ran normal cycle for 25 minutes no signs of leak advise customer to monitor leaving part with customer just in case,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFA25ERSS

Near Westlake, OH 44145

Marie V

Job Details: 03/24/2022

"Cust said that unit is working good, do not need service on the refrigerator."

We serviced a

ADMIRAL REFRIGERATOR

Model LFT2112ARW

Near Chesterland, OH 44026

Dan H

Job Details: 03/24/2022

"Customer complaint of loud noise, noise is coming from evaporator fan motor, unit needs new fan motor and blade, both parts are no longer available ; ordrng 1 63001057 (Motor) and 1 63001060 (Blade)"

We serviced a

WHIRLPOOL DRYER

Model WED9600TW1

Near Avon Lake, OH 44012

Marie V

Job Details: 03/24/2022

Cc that the unit does not starts. Confirmed . Took bottom panel off and found the belt broken as well as the pulley. Replaced kit from T/S. Tested unit. Pass good air flow outside. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

JENN-AIR MICRO/OVENCOMBO

Model WM2780B

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 03/24/2022

"Took microwave out and found loose connections on board also to oven panel out found connector disconnected as well plug in,unit start working as design"

We serviced a

MAYTAG DRYER

Model MGD6630HC0

Near Chardon, OH 44024

Dan H

Job Details: 03/24/2022

"Customer complaint of burning smell, disassembled dryer, controls are good, no burn marks observed inside dryer cabinet, started normal dry cycle, no burning smells noticed, unit is operating as designed , called whirlpool techline spoke to Scott , documented findings, transfer to safety, documented findings"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Parma, OH 44129

Gabriel P

Job Details: 03/24/2022

Found l2 terminal burn on cord and out let also not getting 120 voltage from L2 to N need and electrician

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Lorain, OH 44052

Marie V

Job Details: 03/24/2022

"Cc that the unit is making ice but not dispensing. Confirmed found door ice paddle warped. When you press to get water does not reaches the switch, op test good. Unit will need ice door.; schdld next appmnt for 3/29 TUE !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM

Near Mentor, OH 44060

Dan H

Job Details: 03/24/2022

"Customer complaint that doors are uneven, its making a loud noise, and its not cooling properly, fresh food section temperature at 39 degrees , freezer section temperature at -1 degrees, leveled doors , no unusual noises heard, unit is operating as designed ; O-emld tckt"

We serviced a

GE WASHER

Model GTW680BSJ5WS

Near Lorain, OH 44053

Marie V

Job Details: 03/24/2022

"Cc that the unit is not spinning the cloth properly and that it keeps leaking inside the tub when not in use . Confirmed unit will need new water valve. Ran diag found error codes 27 water accessibility , 31 out off balance, 26 out of balance, 29 suds lock 6 critical flood level . Inspected balance ring, pass. Unit will need new update and suspension rods. Office will contact once they have eta on the part; ordrng 1 WH13X26637 (Water valve) and 4 WH16X26911 (Rods)s and 1 WH98R23015001 (Mod update) and 1 WH01X24180 (Belt)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 03/24/2022

Found loose connector on shifter

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/24/2022

"Found screw stuck in bellow clear out,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID DISHWASHER

Model WDTA50SAKZ0

Near Lorain, OH 44053

Marie V

Job Details: 03/24/2022

"Replaced heater on unit, sp code is S17304. Op test okUnit is on display"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS6

Near Elyria, OH 44035

Marie V

Job Details: 03/24/2022

Took POP. Replaced light bulb. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44111

Angel

Job Details: 03/24/2022

Cc that unit was still doing the same thing. Drain pump was sent because it could be that the drain pump is over heating causing unit not to finish cycle. Replaced drain pump did a test. Opt test ok.

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Lakewood, OH 44107

Angel

Job Details: 03/24/2022

"Cc that unit was turning on and off by itself. Confirmed at the moment i started working with it the ui was completely dead. Made sure unit was plugged in checked for power and good. Removed control board and light was solid which its saying that the control is not communicating with ui. Checked for 14vdc going from control to ui and was good unit will need ui replaced.; ordrng 1 WD21X23462 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFC2089HES3

Near Brooklyn, OH 44144

Corina B

Job Details: 03/24/2022

"Replaced the calve, start device and rail. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2S58DEH01

Near Broadview Heights, OH 44147

Manny

Job Details: 03/24/2022

"Cc unit no making ice, ran harvest test but ice maker is stuck in a harvest and wont stop, unit will need an ice maker, used, T/S # W10884390. Ran harvest test ice maker fills and harvest, opt test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD9750WW1

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/24/2022

"Cc unit making squealing noiseConfirmed squeal noise when dryer is running. Found belt idler pulley worn. Replaced using truck stock part. Reran dryer test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9151YW0

Near Pepper Pike, OH 44124

Jason N

Job Details: 03/24/2022

"Cc unit making a squeaking noise Confirmed pulley squeak when running test cycle. Replaced belt idler pulley using truck stock part. Reran operational test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Shaker Heights, OH 44122

Corina B

Job Details: 03/24/2022

Replaced the heater and drain pump. Started the cycle. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Solon, OH 44139

Corina B

Job Details: 03/24/2022

CC that the door does not stay shut and wrinkles in the gasket. Steamed out the gasket. The bin cover is cracked. Cust can install part. ; ordrng 1 W10827015 (Cover)

We serviced a

WHIRLPOOL RANGE

Model GGE350LWQ00

Near Mentor, OH 44060

Dan H

Job Details: 03/24/2022

"Customer complaint that ovens are not working and display shows bath error code, found unit in sabbath mode, turned sabbath mode off, ovens heated, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MGDB200VQ1

Near Lakewood, OH 44107

Angel

Job Details: 03/24/2022

Replaced belt tested unit. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Bentleyville, OH 44022

Corina B

Job Details: 03/24/2022

"Cc that the unit is not cooling. Confirmed. The power turns on and off. Compressor and fan turned on for a second. Will need a main control. ; ordrng 1 W10818296 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Cleveland Heights, OH 44121

Jason N

Job Details: 03/24/2022

"Cc unit not filling with waterRan diagnostics, found codes f9e1 for long drain. Ran manual drain test, drain pump not working. Drain pump is extremely hot. Replaced drain pump using misc truck stock part. Ran auto test, all functions passed. Op test good. ; used 1 W10876600 (PUMP-WATER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KTRC22KKSS00

Near Euclid, OH 44117

Jason N

Job Details: 03/24/2022

"Cc after leaking from freezer into ff sectionFound evaporator drain pan frozen over, ice build up on bottom of freezer. Cleared ice from freezer section, steamed out drain pan and drain hole. Ensured good water flow through drain. Op test good."

We serviced a

MAYTAG DRYER

Model MEDC300XW0

Near Painesville, OH 44077

Dan H

Job Details: 03/24/2022

"Customer complaint that unit is not starting, confirmed, found timer contacts t-w open, should be closed, unit needs new timer, customer does not want repair ; ordrng 1 WP8566184 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Cleveland, OH 44102

Angel

Job Details: 03/24/2022

Cc that unit was rattling making noise. Verified and found that the lower panel on the dryer was not clipped on all the way pushed all the way tested unit. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF110PABW4

Near Mentor, OH 44060

Jason N

Job Details: 03/24/2022

"Cc unit not draining and will intermittently not start a cycle. Found standing water in bottom of unit, ran cancel drain, drain pump running. Checked drain hose connection at sink. Found clog blocking sink nipple. Cleared clog, unit drained out properly. Started cycle and canceled several times. Could not duplicate a non starting condition at this time."

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 03/24/2022

"Could not install drive motor. Blower wheel seized to motor shaft, will break with more force exerted. Will need to order blower wheel to complete repair. ; ordrng 1 WP697772 (Blower wheel)"

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS01

Near Madison, OH 44057

Dan H

Job Details: 03/24/2022

"Customer complaint that unit died after self clean, confirmed, found thermal fuse open; used 1 WPW10545255 (Thermal fuse) from stock"

We serviced a

GE DISHWASHER

Model GDT695SFL3DS

Near Madison, OH 44057

Dan H

Job Details: 03/24/2022

"Installed new control , op test no good , talked with bj, going to replace user interface at no extra charge to customer ; ordrng 1 WD21X23462 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon, OH 44011

Angel

Job Details: 03/24/2022

Replaced ui. Made sure ice maker cycled and filled. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS05

Near Avon, OH 44011

Angel

Job Details: 03/24/2022

Replaced ice maker made sure it cycled and filled. Opt test ok.

We serviced a

GE REFRIGERATOR

Model PSS26NGPBBB

Near Newbury Township, OH 44065

Brian M

Job Details: 03/24/2022

Installed valve Ran dispenser test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID RANGE

Model KODE507EBL00

Near Beachwood, OH 44122

Joe O

Job Details: 03/24/2022

Cc: turns to French intermittentlyAdvised customer how to set language and take unit out of demo mode. Advised customer information is in owners manual if needed. Customer is trying to adjust settings. Unit functioning as designed. Op test ok

We serviced a

GE WASHER

Model WSRE5260D1WW

Near Shaker Heights, OH 44122

Joe O

Job Details: 03/24/2022

Installed drain pump. Tested. Op test ok

We serviced a

MAYTAG DRYER

Model MDE7757AYW

Near Warrensville Heights, OH 44122

Manny

Job Details: 03/24/2022

"Cc that start button doesnt work, found Neutral not connected to terminal block and missing the nut, reconnected Neutral and unit is operational, opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYB3

Near Cleveland, OH 44104

Manny

Job Details: 03/24/2022

"Cc that unit started leaking after I left, ran diagnostics cycle and noticed water coming from between the inner and outer door panel, outer door panel is rusted and the screws wont tighten on panel properly noticed water on insulation and vent has water marks, unit will need outer door panel and vent assembly. Outer panel is discontinued on marcon.; ordrng 1 W10350167 (panel) and 1 WPW10428211 (vent asm)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Willoughby Hills, OH 44092

Joe O

Job Details: 03/24/2022

"Cc: slow ice productionFound fill tube frozen. Ohmed out fill tube heater found fill tube heater open. Need freezer door. Customer does not want to repair at this time; ordrng 1 LW11026425 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 25370413411

Near Wickliffe, OH 44092

Joe O

Job Details: 03/24/2022

"Cc: no lights, no ui, no coolingCustomer stated unit went black. No lights on inside ff section(freezer lights still working), ui went blank, unit stopped cooling, and unit was clicking. Stated they cycled power unit still would not operate. Stated it later turned itself back on and started working again. Found temps in ff section at 41 degrees, freezer at 2 degrees. Found no error codes. Unit functioning at this time. Sounds like main control issue. But do not recommend replacing due to unit functioning. Advised customer. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5540SQ0

Near Painesville, OH 44077

Joe O

Job Details: 03/24/2022

Cc: not heatingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Tested. Op test ok; used 1 3392519 () from stock

We serviced a

WHIRLPOOL DRYER

Model WDG49STBW2

Near Elyria, OH 44035

Gabriel P

Job Details: 03/24/2022

"Found fuse open gave estimate replace from truck stock,opt test ok ; used 1 WP3392519 (THERMAL FUSE), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS00

Near Mentor, OH 44060

Corina B

Job Details: 03/24/2022

Replaced the magnetron and inverted. Heated a glass of water. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock