Local Reviews
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Brian M.
REFRIGERATOR WHIRLPOOL GARF19XXPK01 Cc of water in bottom of fridge Found drain pan iced over and leaking into fridge section Needs heater probe Steamed out drain tube and pan Installed heater probe OP TEST OK ; used 1 819043XXX (XXX DO NOT RESTOCK XXX) from stock
Gabriel P.
RANGE FRIGIDAIRE LFEF3048QFA "Found when big burner turn on the infinite switch turn it off in seconds and sparks will need infinite switch ; ordrng 1 316436001 (switch,infinite lrg 23.11), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER MAYTAG MVWX655DW1 Replaced parts. Tested. Lid locked. Op test ok
David R.
WASHER MAYTAG MVWC565FW1 "Replaced control. Ran calibration, ran test mode. Ran normal cycle to see if everything was working. Cycle is working properly. Op test ok.****. Customer has washer plugged into a GFI outlet. If unit starts turning off randomly in mid cycle. Customer will have to either switch output or plugged into a non GFI outlet."
Brian M.
WASHER MAYTAG MVWB766FW1 Installed basket Ran auto test and calibration OP TEST OK
Joe O.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc: intermittently making ice, Leaking from dispenser, frosting around ice maker vent. Found temps in ff section at 40 degrees and freezer at 2 degrees. Found ice maker error code e2(motor lost position) found ice box fan to be weak and not always functioning. Called whirlpool spoke with mike. Ran test 57 found ice maker not completing harvest. He advised to change ice maker and check to make sure there are no obstructions in fan and probably replace ice box fan. Pulled ice box down found no obstructions. Needs ice maker and ice box fan; ordrng 1 W10846539 (evaporator fan blade12449) and 1 W11294907 (icemaker13994), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE GE JB650EF1ES "Cc unit temp when using bake. Checked voltage from outlet 240. Checked resistance, in range. Checked voltage going down into back element, 240. Checked resistance of bake element, good. Readjusted temp +10. Set to 350, let cycle on and off a couple times. Measured around 360. Op test ok"
Brian M.
WASHER MAYTAG MHW6630HW0 Cc of unit not spinning clothes out Ran diagnostics found error for over suds Ran auto test no issues found Ran test with clothes Unit seemed to spin out fine during a quick wash OP TEST OK
Joe O.
RANGE WHIRLPOOL WFG510S0AS2 Installed listed parts. Ran multiple test ignites. Ran test bake to 350. Op test ok
Jeff M.
RANGE KITCHENAID KGRS202BSS0 "There is service pointe talking about the oven missing the ignition. Est only ; ordrng 1 W10700720 (burnr-oven), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer won’t start it turns on and beeps when trying to start, confirmed, customer has a 15+ feet of vent and 6 ft with two loops of foil vent, advised customer to shorten vent a change foil to match the rest of the semi solid metal, unit is operating as designed"
Dan H.
DRYER WHIRLPOOL WED5700XL0 "Customer complaint of loud squeaking noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
Jeff M.
WASHER AMANA NTW4516FW1 The unit is not filling with cold water. The control is not sending power needs a new main control board; ordrng 1 W11124710 (cntrl-elec)
Jason N.
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Cc unit not making iceRan diagnostics, harvest test, ice maker motor and harvest test good. Ran ice maker fill test, no water coming out of ice maker fill tube. Checked water at door connector, good water flow. Fill line frozen in door. Used steamer to steam down through fill tube, retested manual water fill. Ice mold filled with water, op teat good."
Joe O.
WASHER GE GTWN5250D0WW "Cc: jet noiseFound bearings extremely loud in hand spin. Need drive shaft, tub seal, and hub nutCustomer does not want to repair at this time"
Jeff M.
DRYER MAYTAG MED5100DW I took a picture of the rear plates the inner plate and the cover plate need to be replaced also the door is dragging against the cabinet; ordrng 1 W11229601 (door) and 1 WPW10208422 (cover) and 1 WPW10656504 (bracket)
Joe O.
REFRIGERATOR GE CWE23SSHHSS Installed board. Could not cycle ice maker. Could not locate correct tech sheet. Called ge tech line they was in a meeting. Advised customer that if the ice maker does not work he can call us back.
Jeff M.
DRYER GE GTD33EASK0WW "The drum is not tumbling the belt is broken needs a new belt; ordrng 1 WE12M29 (BELT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER GE GFDN110GL0WW "CC that the unit is not heating. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. checked outside vent, good. Unit is heating. Cycled dryer several times. Optest ok."
Joe O.
WASHER GE GTWN4250D2WS "Cc: intermittent start button, shutting off mid cycleFound outlet has hot neutral reversed. Advised customer to have electrical fixed. Found start button sticking. entered diagnostics, Found No error codes. Control started Needs control board. Customer will call to schedule. Currently her husband is in the hospital. ; ordrng 1 WH12X10614 (washing machine main)"
Jason N.
DRYER WHIRLPOOL WED4800XQ1 "Cc unit not heating Confirmed he heat condition, checked power in to unit, good at 242v. checked all thermals, found hi limit cutoff open. Replaced using truck stock. Ran dryer op test, good heat. Op test good.; used 1 279769 (THERMAL CUTOFF) from stock"
Jason N.
DRYER MAYTAG MED7100DC0 "Cc unit door sagging and needs switched over to other side. Confirmed door sagging, found top door hinge post broken, hinge caps also very worn due to stress of door hanging. Unit needs hinge and hinge caps. Will swap door union return after repair.; ordrng 4 WPW10208398 (cap1148)s and 1 WPW10208415 (door hinge7185), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
DRYER AMANA LGA60AW "Customer complaint dryer making a squeaking noise, found gasket around the door was pinched under drum cover, not damaged, installed gasket correctly, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent is also very dated"
Jason N.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc unit not coolingConfirmed unit both sections room temperature, compressor is runningChecked freezer evap, found ice ball on cap tube joint. Unit needs evaporator/sealed system repair. Customer not happy , is calling WP and or Home Depot to see if he can get an exchange before any repair is made. Office to schedule customer for repair if exchange is denied.; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Corey L.
WINE COOLER WHIRLPOOL WUW35X24DS01 "Customer complaint wine cooler door pops back open when shutting quickly and softly doesn’t shut, customer is closing door a bit too hard and the door pops back open, unit is leaning back slightly, no door adjustments for this unit, installed nylon washer, now door closes all the way when closed average and softly, customer not pleased with door popping open, advised customer to call wpl customer service with questions and concerns; used 1 WP487576 (NYLON SHIMMING WASHER) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint fridge is leaking from left side it seems like 2x a day, found drain clogged backing up and dripping onto unit frame, customer poked pipe cleaner through to clear obstruction, reinstalled drain tube"
Gabriel P.
REFRIGERATOR WHIRLPOOL WZF79R20DW03 "Gasket replace,opt test ok also found 1/4 inch gap on bottom frame maybe a little bigger use silicone and hoping it take care issue"
Brian M.
WASHER ELECTROLUX WWS833ES0 Cc unit not filling Found water valves not getting 120v Disconnected pressure sensor and reconnected it and ran fill test Unit started to fill as normal Not exactly sure but could be a pressure sensor issue No diagnostics test or test sheet available just a wiring diagram Ran a small medium and large fill test and waited until it started to agitate OP TEST OK
Brian M.
WASHER WHIRLPOOL WFW75HEFW0 Customer showed pop and also has 5 year warranty from homedepot Cc unit won’t run Found off balance load and water not entering Ran auto test found no issue Unit ran and completed on its on with no errors At this time unit is operating as design
Dan H.
MICROWAVE KITCHENAID KMHS120ESS1 "Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good"
Brian M.
DRYER WHIRLPOOL WHD5090GW0 Installed UI and control ran test cycle OP TEST OK Advised customer on ventless dryers and expected dry times
David R.
DISHWASHER FRIGIDAIRE FGHD2433KF1 "Cc error code UO, vent open. Press normal wash, you can hear vent click 3-5 times then error code UO pops up. Ordering vent assembly.; ordrng 1 154861101 (vent assy 139.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found freezer temp 6 degrees and set at 0 and fresh food section is 30 degrees set on 34 both evaporators not showing any ice buildup on back ,also found user interface numbers fading ; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec)"
Arthur V.
DISHWASHER FRIGIDAIRE FGID2466QF4A Found drain plug not removed for a new disposal install. Unit op test good After removing plug at customer expense unit op test good
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that lights are out and ice maker is not working, found p3 connector not seated correctly on main control, reset, lights are working, op test good"
Brian M.
WASHER MAYTAG MHW6630HC0 Cc unit not starting Found UI partially dead able to turn on but no selections . Could not get into diagnostics Unit is stacked in a small space will need second tech for return visit Needs UI and control ; ordrng 1 W11322883 (cntrl-elec) and 1 W11325573 (cntrl-elec)
Jason N.
WASHER MAYTAG MVWB835DW4 Installed control board and console. Ran auto test and calibration. Op test good.
Gabriel P.
WASHER WHIRLPOOL WFW94HEXW0 Found error code f6e1 communication error from customer to mcu will need control s he will not fix
Jeff M.
REFRIGERATOR FRIGIDAIRE FGUB2642LF7 Installed new part unit op tested good
Arthur V.
RANGE KENMORE 79092183011 Upon arrival customer stated unit oven is working but all top burners giving a error. This after a lighting strike power surge. Called techline. This error is for the generator control bd.
Joe O.
RANGE ELE JENN-AIR JES9800CAB01 Cc: keypad not accepting selectionsFound keypad only working on some buttons. Needs ui; ordrng 1 W10239347 (panl-cntrl)
Joe O.
REFRIGERATOR GE PFCS1PJZBSS Installed water valve. placed water mat. Op test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Installed control and evap cover. Op test ok
Corina B.
DRYER HOT POINT DLL3480SBLWH CC that the unit will not turn on. Found the motor is seized. Will need a new motor. Cust does not want to repair
Brian M.
DISHWASHER KITCHENAID KUDI01FLSS2 Cc of noise Found debris in chopper cleared out ran test cycle noise is still there noise is coming from sump motor Needs sump assembly Estimate only
Dan H.
DRYER WHIRLPOOL WGD5300VW0 "Customer complaint that unit is not working, found timer knob broken, timer is working, unit needs new timer knob, customer will install ; ordrng 1 WPW10034750 (control knob), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Found motor fan on freezer making loud buzzing sound but very smooth it does it intermittently ordering blade and motor fan ; ordrng 1 W11036566 (motor-evap) and 1 WP2169142 (evaporator fan blade)
Dan H.
RANGE AMANA AKS3050E "Customer complaint that burners are not lighting, confirmed, unit needs new spark module ; ordrng 1 WP31962701 (module-spk 120.35), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Reformed gasket using heat. Op test good
Arthur V.
RANGE WHIRLPOOL WFG510S0AS2 Customer complaint her baking is not turning out as expected. Had customer preheat oven before arrival. Bought cookies for testing Package directions call for temp of 350 deg and 12-13 minutes. Took pics of cookies. Found oven not hot enough. Temp at 320 set at 350. Reset control to plus 30 deg and retested. Op test good
Arthur V.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found icemaker jammed and drive motor stripped out. Replaced with truck stock part and tested. Unit cycled and filled ; used 1 4317943 (ICEMAKER) from stock
Jason N.
RANGE WHIRLPOOL WFG550S0HZ0 Installed control board and spark module. Ran bake and broil test. Good spark and ignition. Op test good.
Corina B.
REFRIGERATOR WHIRLPOOL ET8CHKXKQ07 "CC that the unit will not turn on. No fans, compressor were on. Checked the compressor with tester 3.2amps. Checked the thermostat has continuity. Turned defrost timer, unit turned on. Will need a new defrost timer."
David R.
RANGE WHIRLPOOL WFG710H0AS1 "Replaced part. Tested, op test ok"
Corina B.
WASHER MAYTAG MVWB835DW4 "Replaced the lid, bearings and screws. Optest ok."
Gabriel P.
RANGE WHIRLPOOL WFE320M0ES2 "Replace control,opt test ok"
Arthur V.
WASHER GE GTW460ASJ4WW "Found unit has a lid lock error and a small amount of oil is collected in the cover for the belt. Needs lid lock,belt,pulleys cleaned with degreaser and port reamed out with a 1/16 inch drill bit. Reschedule at customer request. ; ordrng 1 WH01X24697 (BELT) and 1 WH01X27954 (lid lock quick relea), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
RANGE KITCHENAID KSGG700ESS1 Installed control board and temp sensor. Ran manual diagnostics functions and bake test. Op test good.
Joe O.
WASHER FRIGIDAIRE FFLE3911QW0 Installed gearcase. Still same issue called Techline and they said that I needs to replace the motor control which was already replaced. And based on the information given that it’s another board and if motor control board does not fix it to order and replace the main control again; ordrng 1 5304511966 (MAIN CONTROL ) and 1 808653801 (board MOTOR CONTROL )
Dan H.
RANGE FRIGIDAIRE FGEF3032MFH "Customer complaint that unit is stuck on bake, started bake for 350, control is sending 240vac to element , turned off bake, control stopped sending power, element cooled down, unit is operating as designed"
Arthur V.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 Found gap between frame and liner as much as a 1/16 of a inch in some areas. Need silicone sealant to close gap ; ordrng 2 482338 (adhesive)s
David R.
WASHER WHIRLPOOL WTW4816FW2 "No error codes. Rotated drum by hand, nothing binding. Ran manual mode, drain is good. Both spin and agitate work on high and low. All components good. Everything looks good underneath. Op test ok"
Brian M.
REFRIGERATOR MAYTAG MSB27C2XAM00 Defrosted evap installed control and harness wires OP TEST OK
Joe O.
REFRIGERATOR KITCHENAID KBFS20EVMS13 Cc: not leveledLeveled unit. Op test ok
Gabriel P.
DISHWASHER WHIRLPOOL WDF520PADM7 "When unit deliver they did not receive the access panel ,ordering ; ordrng 1 W10827631 (toe panel (blk))"
Corey L.
WASHER AMANA NTW4516FW0 "Replaced cabinet, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Customer complaint that unit is not cooling, freezer section temperature at 29 degrees, fresh food section temperature at 48 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator unit needs new evaporator and compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"
Gabriel P.
WASHER AMANA NTW4516FW3 Replace transmission opt test ok
Dan H.
REFRIGERATOR FRIGIDAIRE FFTR1814QS0 "Customer complaint that unit is leaking, found water dripping from ceiling of fresh food section , unit needs new air diffuser and gasket; ordrng 1 242240602 (gasket 7.07) and 1 5303918717 (diffuser kit 13.12), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Checked unit temp was at 59 degrees in ff section. Unit was frosted up behind deli drawer again. Steamed unit out. Installed listed parts. Tested ice maker. No ice maker error codes. Ice maker fan functioning, unit harvests and fills. advised customer once the refrigerator gets over a certain temp ice maker will not work. Op test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed parts listed, op test good, now ice being made and customer noticed dispenser not working, confirmed auger motor just humming even with ice bin removed, unit needs auger motor also; ordrng 1 W11202789 (motor)"
Dan H.
FREEZER WHIRLPOOL WZF79R20DW03 "Customer complaint that unit is not cooling, temperature at 30 degrees, good frost pattern on evaporator, unit needs new control, installed new control that customer had on hand, op test good"
David R.
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced parts, tested. Ran through service mode, all components working. Op test ok."
Corina B.
REFRIGERATOR AMANA ARB8057CSR CC that the unit is not cooling. Found the compressor is seized 14 amps. Locked rotor is 19 amps. Will need a compressor.
Jason N.
REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Cc unit not making iceConfirmed no ice, ran manual harvest jumped t to h, ice maker will not index. Suspect broken wiring in lower door hinge area. Ordering door.; ordrng 1 LW10261130 (dor-fip wh)"
Jason N.
WASHER MAYTAG MVWP575GW0 "Cc unit noisyCustomer says it’s noisy when in the wash cycle light is on.Ran diagnostics, no codes stored. Ran auto cycle and agitate and spin cycles manually. Filled unit with water wind repeated test. No abnormal sounds present. Ran drain mode, customer said that’s the sound. Customer is hearing drain pump surging when tub is empty. Advised this is normal sound for these units."
Joe O.
DISHWASHER WHIRLPOOL WDT780SAEM2 Cc: not washingFound unit filling and pump not functioning. Replaced sump assembly. Placed water mat. Op test ok ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
Arthur V.
WASHER MAYTAG MVWC565FW1 Installed parts listed. New lock arrived in locked positions and would not unlock. Used another lock from truck stock to finish repair Took core for return Recalibrated op test good ; used 1 W11307244 (DOOR LOCK) from stock
Arthur V.
DISHWASHER FRIGIDAIRE LFBD2409LM0B Replaced dispenser. Cycled unit. Op test good. left leak mat. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
DISHWASHER FRIGIDAIRE FGID2466QF3A Replaced vent assy. Unit started Op test good. Customer to monitor.
David R.
DRYER MAYTAG MGDC465HW0 "Replaced part, tested, op test ok"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not making or dispensing ice and lights are not working, found deli control shorted, harness in deli drawer door is corroded and broken, unit needs new deli control and deli door, customer does not want repair ; ordrng 1 LW10550670 (dor-fip 667.23) and 1 WPW10503833 (cntrl-elec 309.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Replaced the gasket. Steamed gasket out. Optest ok.
Corina B.
WASHER MAYTAG MVWX500XW1 "Replaced the control. Ran a calibration. Started a rinse and spin. Optest ng. Checked the wires continuity good. Ran the basket optic good. Called t/l Joel file to replace the shifter. Optest ng. Checked the continuity to the motor wires, ng. Will need a new wire harness. ; ordrng 1 WPW10297443 (wire harness), used 1 WPW10006355 (ACTUATOR) from stock"
Jason N.
MICROWAVE KITCHENAID KHMS2040WSS0 "Cc unit turntable not workingConfirmed no movement from turntable, checked power in to motor, good power at 122v. Unit need turntable motor. Customer not repairing, estimate only. Paid for both jobs on this pvr."
David R.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Cc unit completely dead. Found wires on power cord out of wire nut. Connected back, unit came on. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Cc not cooling. Found gap on FF gasket, also door was switched around and bottom door hinge was not switched. Corrected and steamed out Fz and shoots, removed all ice. Told customer will need some time before it gets back normal temp. Op test ok"
Brian M.
WASHER WHIRLPOOL WTW8540BW0 Wrong part in box looks like a lent trap ; ordrng 1 WPW10619844 (LID LOCK )
Corina B.
DRYER SAMSUNG DV42H5200EWA3 Replaced the idler roller. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
REFRIGERATOR AMANA AFI2539ERW00 "Customer complaint that unit is not making ice, ice maker is not cycling, ice maker is receiving 120vac , installed new ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY 103.69) from stock"
David R.
WASHER MAYTAG MVWB865GW0 "LF error code. Went into manual mode, found cold water valve bad. Replaced valve, tested, ran service mode 51/52. Op test ok; used 1 W11165546 (VALVE) from stock"
Jason N.
DRYER WHIRLPOOL WED4850HW0 "Replaced front panel, swapped over all components and ms tag. Op teat good."
Jason N.
REFRIGERATOR GE CFSP5RKBCSS "Installed blower fan and gasket. Op test good. Noticed after everything put together, no airflow to icebox. Checked blower fan, fan not turning only shuddering. Checked power in, good at 13.7v. With fan plugged in 11.7v, still good power. Called GE techline, Marc said that if power in is still good with fan plugged in, fan has to be bad. Reordering blower fan.; schdld next appmnt for 9/24 TUE !"
Jason N.
DRYER MAYTAG MEDC465HW0 "Cc unit thumping in cycle Confirmed thump, not abnormal, pretty standard noise. Installed rollers, cleaned rubber debris from drum, sanded down weld line on drum. Reassembled unit, retested. Unit is more quiet. Op test good."
Corey L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint fridge leds on top are out, confirmed 3 ff ceiling modules are dim, and freezer light dim, found frz led failed replaced with part sent, op test good, taking control back for return"
Corey L.
COOKTOP ELE WHIRLPOOL WCC31430AB02 "Customer complaint it takes forever to boil on any burner and glows in center at first then on the outside, confirmed, referred to use and care guide as well as pic on sp W11354284, unit is operating as designed"
Gabriel P.
WASHER WHIRLPOOL WFW95HEXW1 "Replace valve,opt test ok"
Brian M.
DISHWASHER WHIRLPOOL WDT720PADM2 "Cc of a leak stated it was soapy water. But a,so he’s ran it about 7 more times and no leakRan test cycle could not duplicate a leak Advised on possible to much soap was used and to watch it for a few cycles OP TEST OK"
Corey L.
DISHWASHER KITCHENAID KDFE304DWH0 "Customer complaint dishwasher not cleaning well and there is a noise that wasn’t there before, confirmed noise is in drain pump, removed pump and found a small round piece of porcelain about the size of a dime, removed, ran diagnostics no errors, started wash cycle, to drain, drained, op test good, customer has 12 “ extension on dw drain hose and is rubber the last 4 feet advised customer to refer to installation instructions provided with this unit for draining requirements"
Gabriel P.
WASHER ROPER RTW4516FW2 "Found no error code customer show me how he load the unit and hes overloading the load advise him and explain him how to proper use unit ran calibration and auto test pass,opt test ok"
Brian M.
REFRIGERATOR KITCHENAID KSC24C8EYP02 Cc of no cool Found no frost on either Evaps Used UV light did not see any leaks Hooked up gauges found unit to have 5psi on low side and 120 on high Ran test 4 to watch gauges Step 4 psi are 5psi low and 160psi high side frost pattern on ff evap Step 5 psi are 0 psi low and 250psi high side frost pattern started on freezer evapReturned fridge to normal operation and freezer evap started to frost up as normal Advised customer to watch over the next few days
Joe O.
GAS SLIDE-IN JENN-AIR JDS9860AAP Cc: not ignitingFound spark module receiving power but not functioning. Needs spark module and igniter switches; ordrng 1 8215557 (spark module) and 1 WP74009874 (switch-ign)
David R.
WASHER CROSLEY CAW42114GW1 "Cc unit not working, had previous techs out from different companies. Arrived and had a control sent here to house from sears W1165870, replaced that. Unit wouldn’t drain, replaced drain pump from t/s. Ran service mode and calibration. Op test ok.; used 1 W10876600 (PUMP-WATER) from stock"
Corina B.
DRYER MAYTAG MGD5630HW0 Cc that there’s a noise when running found idler puller was worn. Replaced dryer repair kit from truck stock. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
Corina B.
RANGE JENN-AIR JGRP548WP Replaced the control. Heated the oven. Optest ok.
Joe O.
DISHWASHER WHIRLPOOL MDB4949SHZ0 Cc: lower rack will not slide inFound huge dent in lower right of tub. Needs tubPart shows out of stock. Office to rescheduleCustomer could not find pop. Ran entitlement; ordrng 1 WPW10681507 (tub-dishwr)
Corina B.
WASHER MAYTAG MVWX700XW1 "CC that the unit is not working. Ran diag F7e5 SHIFTER FAULT, f7e6 MOTOR FAULT, checked the shifter, good. Checked the wires, good. Checked the motor and capacitor good. Checked control 0 volts to the shifter. Will need a new control.
Corey L.
RANGE WHIRLPOOL WFE320M0EW1 "Replaced terminal block, and customer supplied power cord, op test good"
Brian M.
ICE MAKER WHIRLPOOL GI1500XHW6 Cc of no ice Ran diagnostics found error for evap thermistor took apart inside and found thermistor broken in half Also the inside cabinet where pump attaches to wall is all rusted out and screws do not fit inside whole anymore pump is just floating in water Reservoir tank Took pics Called whirlpool to state findings non repairable out of warranty
Brian M.
DRYER WHIRLPOOL WED4815EW0 Cc unit not running Hit start button unit runs and heats as design Stopped and ran unit multiple times could not duplicate a non running issue OP TEST OK
Brian M.
WASHER MAYTAG MVWB835DW3 Cc of error Found stored errors or stuck key and f6e2 and f6e3 Could not get unit to make any other selections Needs control board and UI replaced Called whirlpool to verify customer info and purchase date Whirlpool shows a purchase date of 12-9-18 ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)
Corey L.
REFRIGERATOR WHIRLPOOL MFI2570FEZ00 "Customer complaint water filter won’t come out, removed water filters and replaced with new, pressure of the water was to strong for customer to remove"
Dan H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint that unit is not making ice, found ice maker not filling, valve is receiving 120vac , unit needs new valve; ordrng 1 WPW10179146 (valve-inlt)"
Brian M.
WASHER MAYTAG MHW6000XW2 Cc unit not draining and having an error code Found stored error for f9e1 long drain Found coins in drain pump Cleaned drain Ran auto test load found pressure sensor to be faulty Removed sensor ohmed out according to chart pressure sensor is working and needs a control EST only
Arthur V.
REFRIGERATOR WHIRLPOOL WRF560SMYM04 "Found unit needs icemaker. Ice maker stalled. (Used truck stock part earlier today). ; ordrng 1 4317943 (icemaker only), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Replaced valve, tested. Op test ok"
Corey L.
WASHER MAYTAG MHW5100DW0 "Customer said error code came up again, found outlet dead, resetting breaker not working, plugged in using extension to another outlet, left to a few calls while a load was washed, returned and customer stated it got further than before about 10 min left and main breaker tripped at the house, he took pics of electrical box and showed his buddy an electrician and he said here are some issues with the wiring and would be over to look at it, customer would like to schedule a return visit just in case repairing electrical is not the issue, they will call and cancel if it is the fix; schdld next appmnt for 9/25 WED 12-5"
Dan H.
DRYER MAYTAG MEDX6STBW1 "Customer complaint that unit is not heating, confirmed, found terminal block burned, unit needs new terminal block , customer needs to purchase new cord, installed new terminal block ; used 1 279320 (BLOCK-TERM 45.50) from stock"
Brian M.
REFRIGERATOR AMANA ASD2522WRS05 #
Joe O.
REFRIGERATOR WHIRLPOOL GS6NBEXRQ00 Cc: leaking from ice maker fill tubeCustomer states the power went out and when it came on the ice maker was off and started pouring out. Called BJ he stated it could be a ice maker or water valve and to be save order both. Needs ice maker and water valve; ordrng 1 2198597 (icemaker assy) and 1 WPW10159839 (valve-inlt)
Corey L.
RANGE KITCHENAID KGRS505XWH04 "Installed gas valve, cooktop burner valve op test good, tested both upper and lower ovens, ovens burners not lighting on bake nor broil, oven gas valve failed; ordrng 1 WPW10518493 (valve-gas 184.44)"
Gabriel P.
WASHER WHIRLPOOL WFW9400SW01 "Found pressure switch staying close,will not charge customer it was a miss diagnostic from before they are stress out without a washer machine ordering pressure switch ; ordrng 1 WPW10514214 (switch-wl)"
Dan H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 20 degrees , found fresh food section evaporator frozen solid, unit needs fresh food section evaporator fan with thermistors and control, customer does not want repair at this time ; ordrng 1 W10843055 (cntrl-elec 296.07) and 1 W11087438 (motor-evap 83.66), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL MBF1958FEZ02 "Cust showed pop, sent pic. CC that there is frost in the freezer. Found a gap in the gasket and frame. Removed the bins and checked the rails. Steamed out gasket and frost. Optest ok."
Jeff M.
DISHWASHER WHIRLPOOL WDF518SAHM0 The unit has a f4. Which is over flow I found a twist door on the side of the sump motor I have no idea what it is but it was loose I tighten this door unit tests fine now
Jeff M.
RANGE WHIRLPOOL WFE320M0ES2 Installed new part unit op tested good
Jeff M.
DRYER WHIRLPOOL WED4850XQ1 The u it wouldn’t turn on. I cycled the breaker unit op tested good
Jeff M.
DRYER WHIRLPOOL WED5000DW2 Installed new part unit op tested good
Jeff M.
DRYER WHIRLPOOL WGD8300SW1 The unit had a sock in the fan. I removed the sock op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Upon my arrival the unit was working fine average temperatures could not duplicate issue
Jeff M.
DISHWASHER FRIGIDAIRE MDBH949PAW4 unit was not draining I remove the water and install the new drain pump op tested good ; used 1 WPW10348269 (PUMP-DRAIN) from stock
Arthur V.
DISHWASHER KITCHENAID KDTE234GBS Replaced heating element. Op test good
Joe O.
REFRIGERATOR KITCHENAID KBFS20EVMS13 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
Gabriel P.
REFRIGERATOR KITCHENAID KRMF706ESS01 Left pantry sometimes closes sometimes don’t ordering rails ; ordrng 1 W11294512 (RIGHT ) and 1 W11397195 (LEFT )
David R.
DISHWASHER MAYTAG MDB8989SHZ0 "Put new part in, not washing. Ordering control, pump motor.; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)"
Brian M.
WASHER KENMORE 110.294228 Installed customer supplied timer Ran test cycle OP TEST OK
Arthur V.
DRYER WHIRLPOOL CGM2745FQ Called techline was told this is common issue Turn unit on and open and close door and unit should run timer to zero eventually. Need to stop by and check dryer at end of today or reschedule for a return trip ; schdld next appmnt for 9/20 FRI !
Brian M.
DRYER KENMORE 1107842400 Cc of unit taking to long to dry Could not duplicate an issue Unit is heating up and coils are working as they should OP TEST OK
Brian M.
REFRIGERATOR KITCHENAID KBRC36FMS01 Called whirlpool spoke to 2 techs they advised issue with baffle Customer is questioning diagnose because previous repair company said he needed a control board replacedCustomer wants to reach out to home warranty company and wanted quote to replace both parts
Joe O.
DISHWASHER MAYTAG MDB7749AWM2 Installed ui. Ran test cycle. Op test ok
Joe O.
DISHWASHER KITCHENAID KDTE404DSS0 Cc: leakingFound unit leaking from sump assembly seal. Needs sump assembly. ; ordrng 1 WPW10554963 (pump&motor)
David R.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cc of leaking, when using dispenser water is seeping underneath the bottom of dispenser. Found water line cut behind UI. Water everywhere, started to corrode. Ordering door, UI, parts behind UI; ordrng 1 LW11038917 (dor-fip) and 1 W10254255 (separator) and 1 W11098702 (door-ice) and 1 W11130216 (cntrl-elec)"
Dan H.
WASHER WHIRLPOOL WFW85HEFW1 "Customer complaint that unit will not stop draining, ran diagnostics found f3e1(water level error), f5e2(door lock error), f8e3(over flow condition ) error codes,cleared codes, blew out pressure hose, ran quick wash cycle, unit filled and began washing, unit rinsed and spun, unit completed cycle, unit is operating as designed"
Dan H.
RANGE WHIRLPOOL GW399LXUS06 "Installed new control and user interface , op test good"
Joe O.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc: frost build up in freezerFound door not seated correctly. Adjusted door. Op test ok
Brian M.
WASHER MAYTAG MHW5630HW0 Cc unit has water left in tub after a wash cycle Found a little bit of water in tub Ran drain and spin Unit drained and spun Just fine Ran diagnostics found no error codes Ran auto test found water to be collecting at the back of the tub Removed drain pump found sand in pump Replaced pump
Dan H.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees , freezer section temperature at 54 degrees, found fresh food section evaporator frozen solid, cleared evaporator , installed new control and evaporator cover, op test good"
Corina B.
RANGE WHIRLPOOL WFE505W0HB1 Replaced the wire harness and terminal block. Heated oven to 300*. Optest ok.
Corina B.
ICEMAKER WHIRLPOOL WRS325SDHW01 CC that the ice maker is leaking. Found the water line going to the ice maker is cracked and the handle to the ff door is damaged to where the shoulder bolts is at an angle. Will need a new handle and water line. ; ordrng 1 4387491 (insert) and 1 W10823511 (tube-water) and 1 W10861184 (clamp) and 1 W11163761 (handle) and 1 WP2209774 (chute)
Jason N.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Cc unit not coolingFound system in 20 in vacuum. Checked for leaks on connections. Found leak on bottom drier connection. Repair connection. Pulled vacuum on system to 29in/hg for 15 min. Shut off vacuum watched gauges for change. No change. Recharged system with 5.3oz. Of r134a. Watched frost pattern on ff evap. Good frost pattern. Advised customer to allow 24-46 hrs to let temps return to desired.
Arthur V.
REFRIGERATOR WHIRLPOOL WRB322DMHV00 Unit not plugged in can not diagnose until unit cools for awhile ; schdld next appmnt for 9/20 FRI !
Arthur V.
WASHER WHIRLPOOL WTW5000DW2 Ran diagnostics no errors. Ran a service cycle and unit passed. Ran a spin cycle and unit spinning as designed. Unit op test good. No unusual noises while diagnosing.
Jason N.
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Cc not cooling againInstalled gauges, low side in 20in vacuum, leak in system. Checked connections, found dye on drier connection, changed drier, pulled vacuum on system to 29 in/hg for 15 min. Shut off, watched gauges for 15 min for changes. No changes, recharged system with 5.3oz. Of r134a. Watched frost pattern appear on ff evap. Advised customer 24-48 hrs. For temps to return to desired."
Gabriel P.
MICROWAVE WHIRLPOOL UMV1160CW6 Found door broken ordering ; ordrng 1 W10686516 (door/mw)
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found door dismantle put back together and it was sealing all the way no air leaks around seal pass
David R.
DISHWASHER MAYTAG MDB4949SDZ0 "Replaced control, ran diagnostics mode, heater came on, ran normal cycle, didn’t cut off. Op test ok."
Gabriel P.
RANGE WHIRLPOOL WFG770H0FZ0 Found condensation on top of door when preheated to 240 degrees seal looks good calling tech line spoke to to they say is normal for gas stove to do that, opt test ok
David R.
DISHWASHER MAYTAG MDB4949SHW0 "Cc of leaking washer, had someone install it and they saw the water leak, not actual owner, might be leaking in center. Turned water on, let run normal cycle. Was motor in correct place, all 3 notches are correct. Felt around and everything is tight. Ran cycle for 20 mins, no leaks. Op test ok."
Arthur V.
DRYER AMANA NED4655EW1 Used actual goods issue date for pop. Upon arrival unit was running but not heating. No 220 at power cord. Turned customer breaker off and back ob and unit started to heat. Unit will not advance in auto dry unless unit is heating. Advised customer about fire hazard associated with foil vents. Let unit cycle. Op test good. Timer is advancing in time dry. Found plenty of air and heat from vent inside but no heat or air outside. Advised customer to get her vent repaired or cleaned.
Arthur V.
WASHER MAYTAG MHW5100DW0 Customer replaced pump. Tested unit. Op test good. Cleared error codes.
Gabriel P.
RANGE MAYTAG MGR8700DS3 "Took all burner jobs out to check if they broken they all good turn nob without pushing in it to make sure it ain’t loose everything test good it might of been and accident I told customer ,opt test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint no ice was made, confirmed bin empty, ice bin temp 20, all tests pass, water enters ice maker, called wpl tl, recommended replacement of the user interface ; ordrng 1 W10789393 (cntrl-elec)"
Corey L.
RANGE KITCHENAID KSGB900ESS1 "Installed main control, and control panel, op test good"
Joe O.
REFRIGERATOR MAYTAG MFI2269FRZ02 Installed display and overlay. Op test ok
Corina B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "CC that the unit is not heating the water. Ran diag 4-3wash Motor Not Running, 7-1 no heat, 5-1. Checked control for 120 volts to pump and motor and read 0 volts. Ohmed out heater and fuse, good. Will need a new control and pump and motor. ; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)"
Corina B.
REFRIGERATOR WHIRLPOOL WRB329DMBB00 "CC that the unit is not cooling and wet. Removed back panel good frost pattern on the evap. Ran diag thermistors passed, the fans are running. Checked gaskets, good. Optest ok."
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint of loud noise, no unusual noises heard, unit is operating as designed"
Dan H.
REFRIGERATOR MAYTAG MZD2665HES "Installed new ice door, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed frz door slides, op test good"
Brian M.
DISHWASHER KITCHENAID KDTE254ESS1 Cc unit not running Found control getting power but not functioning reset Power UI turned on then off found UI able to make selections then goes blank. Mounts on control are broke Needs UI and control ; ordrng 1 W10866124 (cntrl-elec) and 1 W10902370 (panel-cntl)
Brian M.
WASHER MAYTAG MVWB765FW2 Cc of error Found error of f6e2 and f6e3 stored can not run auto test but was able to run UI test and that seemed to function properly Needs control board Customer calling whirlpool because she is 3 months out of her warranty. If she gets coverage I would like UI ordered as well
Joe O.
REFRIGERATOR WHIRLPOOL WRS325FNAM00 Cc: led flashing in unitFound leds flashing in unit. Needs led boardsCustomer does not want to repair at this time
Corey L.
DISHWASHER KITCHENAID KUDC10FXSS3 "Installed drain hose, op test good, customer to level and attach to cabinet"
David R.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 "Cc unit is turning itself off every 2/3 days customer said something about defrost heater. Checked outlet, good. Checked heater, correct volts and has resistance. Could not duplicate problem. Gave customer estimate for main control and deli. Customer paid SVC, *** do not order parts; ordrng 1 WPW10675033 (cntrl-elec 254.79) and 1 WPW10677119 (cntrl-elec 266.51), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
RANGE WHIRLPOOL WFE505W0HS1 Replace gasket opt test ok
David R.
RANGE WHIRLPOOL WFG505M0BS3 "Cc of smell when using the oven. Asked customer did they use anything to clean oven with, doesn’t know. Used the Bubble test and didn’t find any leaks. Turned oven on to 350* melt preheat and cycle through a couple of times for about 20 mins. Did not smell anything. Customer set unit to 500* bake for about 10 mins. Checked wiring in back, no burning on control, no burning signs. Op test okCalled safety techline Documented***
Gabriel P.
DISHWASHER AMANA ADB1400AGW1 Hinge came out loose but was not broken correct issue opt test ok
Corina B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "CC that the unit is not cooling. Ff 67 Fz 3. Found a lot of frost in the freezer. Ran diag found the defrost sensor, open. Will need a new harness and control. ; ordrng 1 W11174836 (cntrl-elec) and 1 W11366397 (HARNESS )"
David R.
OTR MICROWAVE KITCHENAID KMHC319ESS4 "Power cord is cut through causing sparking. Ordering power cord.Called Whirlpool; ordrng 1 W10708076 (cord-power)"
David R.
REFRIGERATOR WHIRLPOOL KSRS25RVMS01 "Cc unit frost in freezer and leaking. Found ice in FZ bottom. Removed drain hose, clogged by lint, removed lint and steamed all ice out. Op test ok"
Arthur V.
DRYER ROPER RGD4516FW0 Customer states unit parts never arrived. Lubricated strike with petroleum jelly and now unit op test good.
Gabriel P.
RANGE FRIGIDAIRE FGGF3054KFH Found glowing igniter weak gave customer and estimate he will not fix
Dan H.
DRYER WHIRLPOOL WGD6620HC0 "Customer complaint that unit was tripping outlet and getting too hot, found t fuse open, jumped out unit started and heated, flame did not cycle off, unit started smoking, unit shut down and started flashing f3e3(inlet thermistor open/shorted, inlet thermistor is out of range, unit needs new thermal fuse and inlet thermistor ; ordrng 1 W10909685 (fuse-thrml) and 1 W11396709 (I THERMISTOR )"
Corey L.
REFRIGERATOR FRIGIDAIRE FFH2322MWGA "Customer complaint fridge lost cooling again, confirmed temp 52, frz was -20, found evap drain froze over causing ff air return to re-accumulate ice and block again, removed ice and cleared drain, op test good"
David R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc of noise when dispensing water. Chattering going on at top of top where water lines meet. Disconnected, connected and still same issue. Ordering water lines and dual water valve.; ordrng 1 W11126260 (tube-water) and 1 WPW10341329 (water valve assy) and 1 WPW10674102 (tube-water)"
Corina B.
REFRIGERATOR WHIRLPOOL JFFCC72EFS03 Cust had a handle to install. Optest ok.
Jason N.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed ice maker module. Ran test 59 to checked ice maker function. Ice maker indexed and homed correctly. Op test good.
Jason N.
WASHER AMANA NTW4516FW3 "Installed basket, drive block and suspension. Ran auto test and calibration. All functions passed. Ran drain and spin with 4 wet towels. Vibrations are normal. Unit operating as designed."
Jason N.
DRYER WHIRLPOOL GGW9250PW1 "Cc unit only working in timed dryCustomer stated she bought a new control board and new UI panel, and had them replaced. Unit worked good only twice. Confirmed panel not operating correctly, no display for half of the dial selector. Could not get unit into diagnostics mode. Checked connections on control board and UI panel. Found 2 weak solder joints on UI panel board. Loose components. Resoldered joints. Reconnected all panels and retested. UI function returns, tested all drying modes. Op test good."
Jason N.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit running without startingCustomer showed popCustomer states that since the unit was installed, it will turn itself on, or panel function and options lights will light up randomly. Panel didn’t respond when she tried to cancel a cycle. Plugged in unit, ran diagnostics, found code f2e1 for UI stuck button. Ordering UI panel and control; ordrng 1 W11302464 (console) and 1 W11305297 (cntrl-elec)"
Dan H.
DISHWASHER WHIRLPOOL WDT720PADW2 "Installed new fill valve, op test no good , customer has too low of water pressure, advised that customer needs a plumber"
Arthur V.
WASHER MAYTAG MVWB765FW2 Found drain hose ( not correct hose) crimped. Customer to reinstall original hose that came with unit. See pics. Removed water in tub
Joe O.
REFRIGERATOR WHIRLPOOL ED2KHAXVS01 Cc: not making iceCycled ice maker. Unit will not cycle. Found ice maker not receiving power. Spoke with BJ tested optics. Needs optics boards; ordrng 1 W10757851 (optic bd set ref)
Jason N.
WASHER MAYTAG MVWB725BW0 "Cc unit making noise when in spinRan manual spin test mode, confirmed bearing noise. Unit needs bearing kit.; ordrng 1 W10435302 (bearing10551), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Customer will need a filter she will not fix also water pressure too strong opt test ok
Brian M.
FREEZER UPRIGHT WHIRLPOOL WZF34X16DW04 Cc unit not freezing Found unit to set to medium temp and freezer temp is temping at -1 degreesAt this time I can not see a non cooling issue Could not duplicate Advised to watch and get a thermometer to see if temps change
Brian M.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Cc of no cool in fridge Found freezer evap frosted over Ran force defrost found heaters able to turn on Pulled freezer thermistor and ohmed it out. Thermistor was not with in range was at 1.4k ohms at 73 degrees Replaced using truck stock Completely defrosted evap Advised that it may take up to 48 hours to completely cool again ; used 1 W10902214 (THERMISTOR) from stock
David R.
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced all parts, tested. Op test ok."
Corina B.
DRYER MAYTAG MGD6630HW0 CC that there is a fault code that sometimes comes up. Ran diag no codes. Checked outside vent poor air flow. Cycled dryer on high heat 195* and cycled off. Medium heat 155* and cycled off. Air fluff no heat. Working as designed. Will need to have the vent cleaned out. Advised cust t replace the semi rigid vent due to it being smashed. Optest ok.
Jeff M.
WASHER WHIRLPOOL WFW85HEFC1 Installed new part unit op tested good