Local Reviews
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Jason N.
WASHER WHIRLPOOL WTW7040DW0 "Installed listed controls , valve and washplate. Ran auto test and calibration. Op test good."
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced door gasket. All tested ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "CC that there is a loud noise. Found the evap fan is running is making the noise. Advised cust the fan is a normal noise, this is what circulates the air. The fan will turn on and off when the door is open or in a defrost. Optest ok."
Corina B.
REFRIGERATOR KITCHENAID KRFC302ESS00 "CC that there is food freezing in the ff and frost in the freezer. Control is set at 40*. Top shelf is overpacked and too high. Advised cust to lower the top shelf where a gallon on milk to fit. To have proper air flow. Gaskets are sealing properly. Checked the offset temp, good. Optest ok."
Brian M.
DISHWASHER KITCHENAID KUDS30IVBL3 Cc of unit lights flashing Found unit to locked Unlocked UI Ran test cycle OP TEST OK
Brian M.
WASHER GE GTWN2800D2WW Cc of noise still Customer had load inside this time Found tub to be hanging low and rubbing bottom plate Tilted unit back bottom plate is rusted and bent out of shape from moving from basement. Needs rods and bottom plate Customer does not want to repair at this time
Brian M.
WASHER MAYTAG MVWB835DW3 Installed suspension and re balanced machine Ran high speed spin Auto test and calibration OP TEST OK
Jeff M.
WASHER GE GTW460ASJWW The The unit was going off balance customer was washing one blankets. I told him that is not enough material for the washing machine to work with it’s like riding a seesaw with one person. He understands my analogy and he will balance the cycles more accordingly
Macaulay G.
RANGE WHIRLPOOL JGS9900BDB Replaced co troll and spark module again. No difference in performance. Found part number for old wiring harnesses. Office to order wiring harnesses.; ordrng 1 74011530 (harns-wire) and 1 74011728 (harness- m) and 1 W10173466 (harns-wire)
Jeff M.
WASHER AMANA NTW4516FW3 Cold water shut off unit tested good
Macaulay G.
WASHER MAYTAG MVWB835DW1 Gear case is grinding in spin cycle. Tried to take wash plate off but it is seized to shaft of gear case. Office to order wash plate. Will use gear case W10811956 from truck stock on return visit.; ordrng 1 W10902814 (washplate)
Arthur V.
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Replaced control. Removed water (defrost) from drain pan using vacume. Op test good. Customer to monitor
Arthur V.
REFRIGERATOR KITCHENAID KRSF505ESS01 "found no continuity with either red or white wires in the door. Unit would have to have door replaced. Unit only a month or two out of warranty. Customer to call wpl consumer line before deciding on repair. Customer to call back if repair is wanted"
Arthur V.
DRYER MAYTAG MEDB855DC4 Found vent clogged causing issue. Removed clogg unit operating properly now Op test good
Joe O.
REFRIGERATOR WHIRLPOOL GI6SARXXF05 Cc: grinding noiseFound loud noise coming from filter areaPulled filter put on bypass water pressure returned and noise stopped advised customer to try a new filterCustomer replaced water filterOp test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "The unit isn’t cooling Compressor is pulling .5 A there is no heat transfer no frost pattern unit is leaking Freon needs an evaporator estimate only; ordrng 1 W10836706 (EVAP) and 1 W10843121 (DRIER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DISHWASHER MAYTAG MDB4949SHZ0 Cc: leaking front cornerRan dry cycle found unit to fill with cold water and has sudsAdvised customer of soap usage and running water at the sink before useCould not duplicate leakOp test ok
Jason N.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed listed controls. Ran wash test, op test good."
Jeff M.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 The unit isn’t cooling No heat transfer no frost pattern developing machine will only run for 20 minutes at a time and then just drops back into a defrost cycle the unit needs a new control evaporator and dryer. Two-man job for count the fridge has been removed from the building and ordered to be soldered it is code this is a detention facility for minors. ; ordrng 1 W10858281 (EVAP) and 1 W11282569 (CONTROL ) and 1 WPW10143759 (DRIER)
Jeff M.
WASHER WHIRLPOOL WFW8400TW02 Installed new part unit op tested good. The unit will not spin has a F 28 miscommunications there between the main control and the motor control. Customer wants to proceed order the parts. I checked all the ground wires they checked good I checked the tow panel ground switches they tested good boards failure; ordrng 1 WPW10163007 (MCU) and 1 WPW10525357 (MAIN CONTROL )
Jeff M.
DRYER WHIRLPOOL WHD3090GW The unit is not responding to anything not even diagnostics needs new controls. The ui is functioning correctly; ordrng 1 W11173155 (LOCK) and 1 W11239098 (CONTROL )
Dan H.
WASHER MAYTAG MHW5630HC0 "Customer complaint of loud noise during spin cycle, ran spin cycle, no unusual noises heard, repeated several times with same results, no unusual noises heard, unable to duplicate the problem, unit is operating as designed"
Arthur V.
DISHWASHER GE DDT575SSF2SS "Customer complaint unit has not been drying the dishes at all. Seems like no heat or fan. Seems to be cleaning but not drying. Called techline. Unit needs a flood switch. Reading .533 ohms. Should be 10000 ohms. Order switch ; ordrng 1 WD21X10519 (switch flood), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
RANGE MAYTAG MER8700DH1 "Installed new control, element, and oven floor, op test good"
Dan H.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that rinse aid door fell off and melted, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
David R.
DRYER MAYTAG HDG18CM "Unit is in college apartment house. Coin operated machine. Owner of building not here, called and he said machine wasn’t working. I put 5 quarters in. Machine is working and heating, went outside, air flow is good and hot. Owner will have to be here next timer with key to machine if anything else pops up. Cannot get in machine without it. Op test ok."
Corina B.
RANGE WHIRLPOOL WEG730H0DS0 CC that the f8e0 is coming on the ui. Found the f8e0 Cooling Fan Speed Too Low. Replaced the blower fan from t/s. Optest ok. ; used 1 W11107275 (FAN-BLWR 10878) from stock
Corina B.
RANGE GAS JENN-AIR JGRP548WP01 Replaced the glass. Optest ok.
Jason N.
WASHER KENMORE 110.922721 "Cc unit does not spin or agitate. Ran spin and drain cycle, confirmed no spin, can hear motor runningRemoved cabinet, removed motor from mount plate, coupling wore out, nothing left but particles and dust. Unit needs motor coupling. Customer also wants to replace timer knob and leaking drain pump, confirmed drain pump housing is cracked.; ordrng 1 285753A (coupling,motor1828) and 1 WP3362624 (knob3134) and 1 WP3363394 (drain pump3600) and 1 WP387997 (dial2264), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
B/IN REFRIGERATO GE ZISS420DRISS "Customer complaint that unit is not cooling properly, fresh food section temperature at 44 degrees, set to 43 degrees , unit displays 35 degrees , found deli control board not working, found water inside deli control, unit needs new deli control board, customer does not want repair at this time; ordrng 1 WR60X10269 (qc mullion asm 42 533.63), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER MAYTAG MVWC416FW0 CC that the water is not correct. Found the hot and cold water lines are reserved. Switched the water lines. Ran a calibration. Optest ok.
Paul P.
RANGE WHIRLPOOL WGE555S0BW00 "Replaced both bake elements, ran to 350 degrees, checked temperatures, now heating properly, passes all diagnostic tests."
Paul P.
REFRIGERATOR MAYTAG MSF22D4XAW00 "Found the refrigerator had settled, and the filter housing was slightly off, just touching the front cover. Raised the spring mounts on the front cover, and tapped the filter housing mount to level the housing. Now seating properly."
Dan H.
REFRIGERATOR MAYTAG MFI2269FRZ02 "Customer complaint of noise, bearings in evaporator fan motor are grinding, unit needs new evaporator fan motor ; ordrng 1 W10850438 (evaporator fan motor)"
Dan H.
REFRIGERATOR WHIRLPOOL WRT5L1SMYF00 "Customer complaint that unit runs constantly, fresh food section temperature at 54 degrees , freezer section temperature at 42 degrees , evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, tapped system, found in a 10”vacuum, added r134a, frost pattern improved, unit needs new evaporator and filter drier , customer does not want repair at this time; ordrng 1 WPW10143759 (dryer 17.09) and 1 WPW10314205 (evaporator 208.86), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Corey L.
REFRIGERATOR KENMORE 106.5177251 "Customer complaint ice maker not working, confirmed, ice maker harvests in test mode, ice maker is not calling for water, water valve is good, customer is going to return ice maker, ohmed out wires through door, all wires have continuity"
Corey L.
REFRIGERATOR KITCHENAID KRFC400EWH00 "Customer complaint freezer door handle is loose and water dispenser was spitting, tested water dispenser, no spitting occurring, removed and installed filter, no change, unable to duplicate the problem, advised customer to replace filter if the problem returns, tightened door handle, op test good"
Gabriel P.
DRYER ROPER RED4516FW0 "Found screw stuck around the front ring where basket seat on clear out,opt test ok"
Joe O.
DRYER MAYTAG MEDX655DW1 Installed start button and knobRan unitOp test ok
Corina B.
REFRIGERATOR KITCHENAID KRFC704FBS01 Entitlement came up. CC that the dispenser is not dispensing water but does ice. Ran step 86 no water. Valve is receiving 120 volts will need a new valve. Office to order; ordrng 1 W11194380 (valve)
David R.
REFRIGERATOR KITCHENAID KRSF505ESS00 "Steamed out, replaced thermistor, Evap cover and insulation. Op test ok."
David R.
REFRIGERATOR KITCHENAID KRFC704FSS00 Replaced fill tube and ice maker. Tested. Op test ok.
Corey L.
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint door gasket is falling off and handle is hot while cooking, confirmed door gasket is hanging, ordering dr seal and insulation kit from sp W10917778, customer will not be available until after 5/3; ordrng 1 W11025151 (insulation) and 1 WPW10535778 (gaskt-door)"
David R.
REFRIGERATOR GE GSH25JSTASS "Cc fridge no cool, when nothing was cooling still heard a low hum from the compressor. Arrived today, refrigerator is on and starting to cool. 5* in the fz, 45* in FF. Frost pattern on Evap, start device and compressor not running hot. Checked outlet voltage checks good at 121v*. Customer said nothing is tripping and refrigerator on independent circuit. Everything test fine. Op test ok."
Corey L.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer is not staying on and is loud when you hold button in to keep on, while pulling out unit to test for power tech was shocked by the cavity, found power cord incorrectly wired and without stress relief installed, correctly installed power cord, unit does not make the loud noise while starting but still will not stay on unless pts is held, ordering timer; ordrng 1 WPW10185982 (timer)"
Arthur V.
REFRIGERATOR MAYTAG MFI2269VEM2 Replaced main bd. Reset code to 1720. Unit started and started to cool. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
WASHER MAYTAG MVWB855DC Found gearcase very loud and washplate stripped. Needs gearcase and washplate ; ordrng 1 W10811956 (GEARCASE) and 1 W10902814 (washplate)
Dan H.
WINE COOLER WHIRLPOOL KUWS24RSBS01 "Installed new thermostat, advised customer to monitor"
Arthur V.
WASHER MAYTAG MVWC416FW0 Found unit not draining. Drain pump making noise Found obstruction in pump. Removed and tested. No good. Unit needs a drain pump. Also needs soil level switch and knob ; ordrng 1 W10919003 (pump-water) and 1 WPW10285517 (cycle select switch) and 1 WPW10562155 (knob)
Macaulay G.
REFRIGERATOR KITCHENAID NOT KITCHENAID Unit is an LG.
Corina B.
WASHER GE GUD27ESSJ1WW Replaced the speed sensor. Ran a drain and spin. Optest ok.
David R.
REFRIGERATOR FRIGIDAIRE FRS6KR5JSB1 "Freezer is cooling at 6*. FF in upper 50s*. Found big frost pattern on Evap cover. Defrost thermostat and heater resistance check fineCalled Techline RussCheck power out of adaptive control board brown wire and natural. If not getting 120 then replace board ; ordrng 1 242011001 (control-defrost 96.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER MAYTAG MVWB765FW3 "Replace parts listed,opt test ok"
Jeff M.
REFRIGERATOR GE GSH25JSTFSS Customer did not notice that the liner was all cracked up; ordrng 1 WR78X11096 (door asm fz ss 25)
David R.
DISHWASHER WHIRLPOOL DU1100XTPB7 "Replaced control panel, tested. Op test ok."
Paul P.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Tested icemaker and dispenser. In diagnostics, ice maker not actuating. Tested dispenser motor separately, not turning, not proper input voltage. Spoke to SM, found the wiring split at FZ door bottom, office to order FZ door, black stainless finish. Not setting follow up appointment until door ships and customer inspects it.; ordrng 1 LW11038917 (FZ DOOR)"
Jason N.
REFRIGERATOR MAYTAG MFT2976AEM00 "Cc unit still it cool in freezerFound freezer evap w/partial heavy frost on upper half, nothing on lowerFound service pointer W10666205C for this issue, low charge due to small leak.Unit needs sealed system. Special project S71233. Schedule as 3 job count. Schedule customer when parts on order.; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator)"
Joe O.
DISHWASHER/B-IN WHIRLPOOL GU2300XTVT0 Installed door sealRant test cycleOp test ok
Corey L.
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Installed parts, ran several cups of water through to purge, placed water mit mat, op test good"
Macaulay G.
DRYER GE GTDX180ED4WW Timer knob is split at shaft. Needs new knob. Customer does not want repair.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Inlet valve for water dispenser is not closing completely, causing dispenser to drip. Office to order inlet valve.; ordrng 1 WPW10179146 (valve-inlt)"
Jason N.
DRYER WHIRLPOOL GGQ9800PW1 "Cc unit takes too long to dryChecked heat, good heat, checked venting. Found rear of unit vent junction clogged with lint and a credit card. Cleared vent junction and vent tube within unit. Pulled blower housing and cleared out solidified lint chunks and miscellaneous debris. Cleaned lint trap. Advised customer to have a vent cleaning company inspect vent tube leading to outlet of house, or replace as this is a foil style vent tube. Replaced door latch using truck stock, door not staying closed well. Op test good.; used 1 279570 (LATCH) from stock"
Jason N.
DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit turning on by itselfCustomer stated she hits cancel to drain and it keeps turning on to drain again. Checked float switch, float switch not engaging, lever cocked at an angle not hitting microswitch. Corrected, ran wash cycle and then cancel drain. Drained unit and stopped, op test good,"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 I believe I may have had sorter inside in the compressor compressor does not start order another compressor requesting a second technician for this job ; ordrng 1 WPW10507886 (compressor)
Brian M.
WASHER MAYTAG MVWB765FW0 Cc lid lock error Ran diagnostics error for lid lock Ran lid lock test did not find an issue OP TEST OK
Brian M.
REFRIGERATOR FRIGIDAIRE FFHS2311LWEA Cc that unit is making ice slowly and handles loose Found icemaker not letting enough water and making small cubes and door handles installed incorrectly Adjusted water flow on icemaker so it makes full cubes and removed handles and put back on correctly OP TEST OK
Brian M.
OTR MICROWAVE KITCHENAID KMHC319EBS3 Installed door OP TEST OK
Paul P.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Tested user interface, only intermittent operation. No continuity between some of the wiring from bottom of door connectors to user interface, and ice maker. Office to order FZ door, stainless steel. Not scheduling follow up until door is delivered and inspected by customer. Please note new contact number in notes to office.; ordrng 1 LW11089011 (FZ DOOR)"
Corey L.
DISHWASHER KITCHENAID KUDS02FRWH0 "Customer complaint dishwasher will not latch, confirmed, trim under unit has been removed by customer now underneath can be seen, tile is not all the way installed under unit, unit has fallen off of tile since installing and where unit needs to install to cabinets is where tile ends, advised customer to have a contractor install tile evenly under unit to properly install"
Jeff M.
DRYER WHIRLPOOL WED4815EW1 Installed new part unit op tested good
Paul P.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Tested ref refrigerator, found the charge in the proper ranges. Frost buildup at evaporator fan and cover. Sensor not passing diagnostic tests, office to order evaporator fan assembly. Defrosted evaporator and cover.; ordrng 1 W11032800 (motor-evap)"
Gabriel P.
WASHER WHIRLPOOL WFW6620HC0 "When arrive washer was turning on,ran diagnostics and ran auto test pass found no error codes also did manual test and all pass I won’t be able to duplicate it today showing nothing is wrong opt test ok"
Dan H.
DRYER WHIRLPOOL WED5000DW2 "Customer complaint of loud noise, started normal dry cycle with load, no unusual noises heard, Unable to duplicate the problem , unit is operating as designed"
Brian M.
DISHWASHER WHIRLPOOL WDT720PADM2 Cc unit won’t run full cycle Found error for heater Ran auto test found diverter getting power but not rotating to spray upper Found heater to be fine Needs control and diverter ; ordrng 1 W10537869 (diverter mtr) and 1 W10854231 (cntrl-elec)
Jason N.
WASHER MAYTAG MVWC555DW0 "Cc unit not starting.Ran diagnostics, found codes, f3e1 for press. System fault, f0e5 for off balance load. Ran auto test, all functions passed but unit wanted to drain again after spin. Checked pressure hose at controller, blew through, checked hose connection at tub. Pressure line is good. Retested cycle, same issue, drain after cycle. Control will not accept calibration, powers off. Unit needs control; ordrng 1 W10685236 (cntrl-elec15344), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER MAYTAG MVWC565FW1 "Found error code f0e2 over suds clear error code took pictures from underneath no signs of burn check control no signs of burning took pictures also ran calibration no burning smell and auto test pass no issue where able to find,opt test ok"
Jeff M.
DISHWASHER MAYTAG MDB8989SHZ0 The motor was unplugged at the control. Unit op tested good
Jeff M.
RANGE WHIRLPOOL WFG320M0BW2 Burners work fine the right side the tab was not catching causing it to look lopsided. I reset the cooktop tested good looks straight
Arthur V.
MICROWAVE FRIGIDAIRE FGMV175QFA "Customer stated their breaker popped and when they reset it there was no power to unit. Found fuse on filter board open. Replaced with truck stock Op test good. Heated water several times and unit op test good. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10138793 (FUSE, MICROWAVE) from stock"
Joe O.
WASHER AMANA NTW4516FW2 Installed controlRan auto test and calibrationOp test ok
Corina B.
DISHWASHER WHIRLPOOL WDT710PAHW1 "Cust showed pop, sent pic. CC that the dishes are coming out wet. Advised cust having a plastic tub will keep the condensation of water. Ran diag f5e1 Door Stuck Open. Ran a calibration. Optest ok."
Brian M.
REFRIGERATOR WHIRLPOOL WRF560SEYB04 Cc of unit not cold enough Found frost on evap and thermistor corroded Cleared frost and replaced thermistor from truck stock OP TEST OK ; used 1 W10902214 (THERMISTOR) from stock
Brian M.
MICROWAVE WHIRLPOOL WMH32519HW1 Installed control and customer supplied bulb Ran test cycle OP TEST OK
Brian M.
DRYER MAYTAG MEDB835DW4 Found error f4e3 error Spoke to whirlpool they believe venting is to long Advised me to advise customer to run a load with vent disconnected and see if AF shows But nothing to do at this time
Brian M.
WASHER WHIRLPOOL WTW5000DW1 Installed capacitor and water valve Ran auto test and calibration OP TEST OK
Brian M.
RANGE WHIRLPOOL WFG550S0HZ Found hint bent Replaced hinge OP TEST OK
Gabriel P.
WASHER MAYTAG n/a "Did not found no model and serial number drain water out,took cap of drain pump out found a sock with nasty sticky stuff around it took pictures clean and ran calibration"
Gabriel P.
DRYER MAYTAG MEDX655DW1 "It is normal that is a little hard to turn nob,explain customer that the nob in washer machine is smooth to turn cause is a control the dryer is a timer there are different from each other"
Gabriel P.
RANGE WHIRLPOOL WFE770H0FZ1 "No issues found customer not use to using new appliance he still learning he didn’t know front burner has a higher ptu,opt test ok"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Water pressure to unit is low, causing small cubes. Valve for water supply was not completely open. Adjusted valve, all tested ok."
Macaulay G.
WASHER MAYTAG MVWB765FW1 Unit had a curtain stuck underneath of agitator. Removed agitator to get to curtain. All tested ok.
Joe O.
DRYER AMANA LEA50AW Cc: not heatingFound thermal fuse open no continuity Found heater cycling thermostat openFound element to have openNeeds element thermal fuse and heater cycling thermostatCustomer does not want to repair at this time
Joe O.
DISHWASHER KITCHENAID KUDS35FXSS9 Cc: leakingRan test cycleUnit filled and diverted the water pressure between upper and lower racksDid not see any leakingChecked float and switch no sticking and switch is functioningDrained unit started another cycleUnit functioning as designedOp test ok
Joe O.
DISHWASHER KITCHENAID KUDT03FTPA3 Installed door latchRan test cycleOp test ok
Joe O.
DISHWASHER KITCHENAID KUDC03IVBL3 Cc: lights flashing and unit will not startFound unit to be receiving proper power Tech sheet states unit has a short circuit in keypad or controlFollowed steps per tech sheetUnit needs key pad
Jason N.
DRYER KENMORE 110.950814 "Cc unit does not heatRan cycle, watched flame, flame ignited once, then did not again on successive attempts, checked Toc, and flame sensor, both test good, ignitor not receiving 120v, checked thermals, found thermal fuse open. Replaced using truck stock, retested, flame ignites. Ran multiple tests to ensure flame ignites every time. Op test good.; used 1 WP3392519 (THERMAL FUSE1540) from stock"
Paul P.
DISHWASHER KITCHENAID KDFE104DSS5 "Tested dishwasher, found error codes 1-2,:control software, and 7-1, no heat. All connections seated properly, heater reading out of ohms range (well over 30 ohms). Office to order control and heater element.; ordrng 1 W10703867 (heater) and 1 W10909702 (cntrl-elec)"
Jason N.
WASHER MAYTAG MVWB835DC4 "Cc clicking noises from unitRan entitlement Ran diagnostics, found code f9e2 for water ring detectedRan auto test, no abnormal sounds present. Customer said she looked up online and said it might need a tub seal and bearing...Ran wash test towels, on drain and spin, crunchy sound from drain pump, pulled drain pump, found metal wire in drain line. Retested, op test good."
Jason N.
FREEZER MAYTAG MRT118FFFH01 "Cc unit has frost in freezerFound unit evap cover covered in frost, removed, found evap fan not running and evap covered in light frost. Steamed clear, tested evap motor, open, unit needs evap fan motor, replaced using truck stock. Evap fan now operational, sealed freezer liner with silicone. Op test good.; used 1 WP2315539 (MOTOR-EVAP) from stock"
Jeff M.
WASHER MAYTAG MVWB765FW3 Customer is telling me that when it fills with water it trickles into the drum I couldn’t even get it to run. The user interface was nonresponsive to half of what I was pressing the lid lock only functions when it wants to which also could be a main control issue.; ordrng 1 W10810403 (LOCK) and 1 W11135391 (UI) and 1 W11195970 (CONTROL )
Jason N.
DISHWASHER WHIRLPOOL WDF520PADM0 "Installed listed gasket. Ran wash test, op test good."
Jason N.
DRYER MAYTAG MDE9700AYW "Cc unit not workingTurned on for test cycle. Unit making loud screeching/scrapping. Customer said it’s leaving black marks on clothing as well. Found drum very loose, top of drum in rear has eroded due to metal to metal contact, drum would need replaced. Advised customer this will be an expensive repair, he said don’t worry about it then , will replace dryer. Collected service call only."
Jeff M.
SXS REFRIGERATOR WHIRLPOOL WRS555SIHZ00 The unit isn’t making ice the ICEMAKER is getting 14vdc the unit needs a new ice maker ; ordrng 1 W10873791 (ICEMAKER )
Jason N.
WASHER WHIRLPOOL WTW4815EW0 "Cc unit not draining water left in tubFound unit stuck in drain, will not reset. Drained tub of water, pulled drain pump, found large sewing needle stuck in impeller, removed and ran auto test. Op test good."
Jason N.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Customer showed popPrepared epoxy according to instructions. Filled in crack in bottom on ff liner with epoxy. Advised customer to allow up to 24 hrs for full cure.
Jeff M.
WASHER MAYTAG MVWB765FW There is a squeaking sound coming from the transmission I took the rotor apart it could not find any signs of squeaking but I did find signs of oil the unit will need a new transmission stater shifter rotor; ordrng 1 W10754448 (clutch) and 1 W10811956 (TRANS ) and 1 W11195971 (STATOR ) and 1 W11260238 (ROTOR )
Jeff M.
RANGE KITCHENAID KEBS207SSS04 The upper oven I witnessed it work perfectly fine for five minutes and then completely stopped working altogether after 20 minutes I was able to touch the element the relay was still engaged at the control but the element was not on. Unfortunately the main control has already been replaced and it did not work there is a secondary relay that is separate from the control that the heating circuit passes through this is the only parts that has not been replaced.; ordrng 1 WP9752759 (76.26)
Corina B.
REFRIGERATOR JENN-AIR JFC2290VEM7 CC that the unit is not cooling. Ff 45 fz 35. Checked the evap. No frost pattern on the evap. Will need a new evap. Customer does not want to repair
Arthur V.
WASHER MAYTAG MVWX655DW1 Applied 120 v to unit. No response. No light on control. Needs control ; ordrng 1 W11116592 (cntrl-elec)
Corina B.
WASHER MAYTAG MHW3505FW1 "CC the the washer adds minutes to cycles when first starting the control. Ran diag F8e3 OVERFLOW CONDITION, F3e1 WATER LEVEL SYSTEM ERROR, f5e4 DOOR NOT OPENED BETWEEN CYCLES. Checked the pressure hose, clear. Checked drain hose, clear. Started a delicate and normal load, filled correctly. Called t/l waited ten minutes. Cust came in and is using a full cap of Lysol laundry sanitizer (this is causing a lot of suds). Avis use to only use 1-2 tablespoons of the sanitizer.optest ok."
Corina B.
DRYER MAYTAG MGDB835DW4 "Cust showed pop, sent pic, CC that the unit is not heating. Igniter cycles, no gas. Found the connection in a molex plug not seated properly. Seated the wire in the molex plug. Optest ok."
Arthur V.
REFRIGERATOR GE GSH25KGMCWW "Found unit no cool compressor running. Found unit not defrosting. Found heater open. Unit needs completely defrosted. Customer to unplugg unit for several days to defrost to try and save some money on labor ; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR FRIGIDAIRE FFTR1814TB0 Replaced the control and defrost timer. Optest ok. No water going to the refrigerator.
Macaulay G.
OTR MICROWAVE KITCHENAID KHMC1857BSS1 Door is not closing and light is staying on. Replaced door switches from truck stock. All tested ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Macaulay G.
RANGE WHIRLPOOL WFE505W0HW0 Replaced gasket. All tested ok.
Brian M.
REFRIGERATOR GE GSH25JSTASS installed the heater for water line and the John guess fitting was leaking a little bit when testing so I went to readjust it and the water line broke off at the hinge of the doorThere is no way to replace water line on this door Customer would need new door But he is asking for a refund. Spoke to BJ about issue and Spoke to SM ; saved tckt
Macaulay G.
OTR MICROWAVE WHIRLPOOL UMV1160CW3 Replaced diode and magnetron. All tested ok.
Jeff M.
WALL OVEN WHIRLPOOL WOS11EM4EB01 Installed new part unit op tested good. Recommended to customer to not use until the cabinet is re-done the base of the cabinet is open creating a vacuum for improper airflow
Corey L.
WASHER MAYTAG MVWB765FW0 "Customer complaint of an lf code once it fills agitates drains and tries to refill, ran diagnostics found f0e3 over load, f0e5 stuck button and f8e1 long fill/no fill, started cycle, found water off, found drain house only about 25 inches above ground on sink, advised needs to be 39” above ground, customer adjusted drain hose, opened water valve, unit filled and advanced to wash, unit spun and drained, unit is operating as designed"
Corey L.
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint light bulb blew and cover can’t be removed, removed light cover with a padded wrench and found light bulb loose, power to unit good, customer had new bulb, replaced bulb, op test good"
Gabriel P.
REFRIGERATOR GE PSC25SGSCSS "Found drain pump clogged with rust also drain pan has 8 pin holes that could be one of reasons why leaking inside ; ordrng 1 WR17X11843 (trough drain asm 33.85), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer not turning on just making a noise did not not drain water from basket, confirmed full wet load in unit, found drain hose wrapped around back of sink, with an aftermarket rubber hose attached that was kinked in two places, removed and installed factory hose to sink, plugged in unit drain kicks on, drained basket and spun clothes, had customer empty clothes from unit to calibrate, calibrated unit, op test good"
Gabriel P.
REFRIGERATOR WHIRLPOOL KSCS25FTMK02 "Found valve leaking underneath try repairing it by cutting the line on the tip but didn’t help ordering valve giving estimate ; ordrng 1 WPW10159840 (valve 133.60), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER WHIRLPOOL MAH9700AWW "Customer complaint washer won’t spin with any clothes in but does empty, started spin cycle unit spun and advanced to high spin, let run 14 min of a 18 min cycle, paused and added a load of clothes, unit began to spin then stopped with the E3 error, hall sensor not registering motor speed, connections are good, in high spin and by hand bearings could be heard, unit needs motor and bearing with outer tub asm, quoted, does not want repair, customer will be purchasing a new unit"
Paul P.
DRYER WHIRLPOOL WED4815EW1 "Replaced drum and installed kit. Tested dryer on timed dry, now operating properly."
Gabriel P.
DISHWASHER WHIRLPOOL WDT720PADM2 Found heater open and error code f7e1 heating and no heating follow steps on error code f7e1 ask me to replace control ordering parts needed ; ordrng 1 W10518394 (heater) and 1 W10854231 (cntrl-elec)
Dan H.
DRYER WHIRLPOOL WED4800XQ3 "Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 3392519 ("
Dan H.
REFRIGERATOR WHIRLPOOL ED5LHAXWT02 "Installed new ice door chute, op test good"
Dan H.
DISHWASHER KITCHENAID KDFE104DSS0 "Customer complaint that unit is not draining, confirmed, unit needs new drain pump , installed new drain pump, op test good ; used 1 WPW10348269 (PUMP-DRAIN 71.02) from stock"
Paul P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed water valve. Quarter turn water valve behind refrigerator meets the recommended installation. Initiated harvest and fill, ice maker filling properly, proper pressure. Set down mitigation mat."
Paul P.
WASHER MAYTAG MVWB765FW3 "Installed agitator, ran calibration and diagnostics, now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Paul P.
WASHER WHIRLPOOL WTW5000DW2 "Note: washer just installed, took pictures of MS and warranty pages. Found machine not going in to spin, ran diagnostics to clear error codes and calibrated. Now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Arthur V.
MICROWAVE JENN-AIR JMDFS24GS00 Replaced panel control. Op test good. Customer to monitor
Joe O.
DISHWASHER KITCHENAID KUDS30FXPA4 Installed uiRan test cycleOp test ok
Joe O.
DISHWASHER MAYTAG MDB6100AWW Installed controlRan test cycleOp test ok
Joe O.
DISHWASHER WHIRLPOOL MDBH945AWQ Cc: grinding noises Found debris stuck in lower sprayer arm causing it to sit unleveled and hit the lower rackRemoved debrisOp test ok
Joe O.
WASHER MAYTAG MVWB835DW3 Installed control and uiRan auto testFound unit to have low water pressurePulled fill hosesFound house to have good pressureReplaced water valveRan auto test and calibration Op test ok ; used 1 W11165546 (VALVE) from stock
Joe O.
REFRIGERATOR MAYTAG MFI2569VEM4 Cc: unit has power but is not workingFound ui to be shorted out and not receiving proper power from controlReached out to BM advised that the control shorts out and causes the ui to act upNeeds control boardCustomer does not want to repair at this time
Corey L.
DBL WALL OVEN FRIGIDAIRE FGET3065PFD "Customer complaint lower bake not working, confirmed started bake for 350, broil and convect turn on for preheat bake element does not, found bake element open, unint needs bake element; ordrng 1 808650402 (element)"
Corina B.
DISHWASHER WHIRLPOOL WDTA50SAHV0 "CC that the unit is not working. Ran diag 4-3- wash Motor Not Running, checked the control 0 volts to the pump and motor. Will need a control and pump and motor. Office to order parts; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)"
David R.
REFRIGERATOR FRIGIDAIRE FFHS2611LBRA Fz bottom had ice. Found debris in drain tube. Cleared and steamed ice. Op test ok.
David R.
WASHER MAYTAG MVWB865GW0 "F8E1,F3E2. Long fill error code, checked valves, found open hot valve. Replaced with t/s. Tested, calibrated load size. Op test ok.; used 1 W11165546 (VALVE) from stock"
Jeff M.
MICROWAVE GE PSB9120SF1SS Installed new part unit op tested good
David R.
WASHER MAYTAG MVWX655DW1 "No error codes, basket is moving freely. Went through high and low spin/agitate on manual, no noise. All components look good, no signs of grease. Drain pump is working. Op test ok"
Macaulay G.
REFRIGERATOR WHIRLPOOL GARF30FDGB00 Door itself is warped. Office to order door.; ordrng 1 W11102809 (BLACK DOOR)
David R.
WASHER MAYTAG MHW3505FW0 "Cc, Front loader, gasket is full with water, washes clothes fine. Found debris clogging up holes. Removed and vacuumed out all water. Tested in service mode. Op test ok."
Corey L.
DISHWASHER KITCHENAID KUDC10FXSS5 "Customer complaint of a burning smell and started a cycle, unit filled and could then smell an electrical smell, found control failed and neutral wire at control is damaged, power supply cord not damaged; ordrng 1 W10871222 (harns-wire) and 1 W11035586 (cntrl-elec)"
Dan H.
WASHER AMANA NTW4516FW1 "Installed new gearcase, op test good"
Corey L.
WASHER WHIRLPOOL WTW7000DW3 "Customer complaint washer won’t start and demonstrated starting a cycle lid lock clicks then shuts off, ran diagnostics foun f5e1 and f5e2, cleared, found oxi built up in lid lock bezel preventing lid from fully shutting, cleaned asm, ran lid lock test several times, op test good, advised customer to only use 1-2 tbsp of oxi and avoid spillage in lid lock area"
Corey L.
DRYER WHIRLPOOL GGW9260PW3 "Customer complaint dryer not heating, confirmed found thermistor and fuse open, ignitor tests good; ordrng 1 WP3392519 (fuse-thrml) and 1 WP8577274 (thermistor)"
Paul P.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Found source of leak from bottom of freezer compartment, drain clogged, iced over and overflowing during defrost. Defrosted ice, found piece of silicone in drain tube. Cleared obstruction, made sure line was defrosted and clear. Ran diagnostics, refrigerator passed tests. Set down mitigation mat."
Brian M.
WASHER WHIRLPOOL GHW9150PW0 Cc of unit not locking Found latch strike to be loose and screw not in place strike was not hitting lock properly Tightened and repositioned striker Ran drain and spin to verify function OP TEST OK
Corey L.
DRYER SAMSUNG DV209AEWXAA "Customer complaint dryer not heating, confirmed , power to unit is good, found thermistor open; ordrng 1 DC32-00007A (thermistor 11.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER WHIRLPOOL WTW7040DW0 "Cc unit not filling with waterRan diagnostics, found codes f7e0 for loss of power, f2e1 for ui stuck buttonRan auto cycle, no water entering on cold side, checked power to inlet valve, good at 120v. Customer using an intellivalve module and hookup to a surge protector. Switched water lines to checked water pressure in, both inlets now working, returned lines to normal. Possible issue with intellivalve. Ran auto test and calibration, op test good."
Arthur V.
REFRIGERATOR KITCHENAID KRFF305ESS00 Found compressor locked up. Needs compressor Sealed system tech extra time Customer wants unit replaced Talked to BJ Wait 24 hrs to see if customer gets unit exchanged ; ordrng 1 W10507884 (compressor)
Arthur V.
ICE MAKER KITCHENAID KUIX505ESS0 Broke tab on pump installing. Need to reorder pump AV ONLY. ; ordrng 1 WPW10489125 (pump)
David R.
DISHWASHER MAYTAG MDB4949SHZ0 "Cc that unit is leaking from left side of unit, said will leaks after a couple of mins. Customers installed unit themselves. Cannot level unit anymore then how it is. Cabinet gasket will not stay on unit, chipped a little on back. Inner gasket to door fine. Order cabinet seal.; ordrng 1 W10864081 (seal)"
David R.
RANGE WHIRLPOOL GBD309PVS02 "Cc, sometimes display is not working, display will go on and off by itself, unit will shut off and sometimes work or sometimes shut itself back off. Checked both temp sensors, thermal fuse and cut off are good. Both fans are running. E6F2 keypad error code. Went through steps and same code popped up. Turned oven on, display went out and would not come back on. Needs control board and Assembly membrane. Control board is no longer available **** do not order part; ordrng 1 W10172118 (switch 193.79), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER AMANA NTW4516FW3 "Indicator light not coming on, outlet voltage checks good. Plugged into different outlets. No power. Board is getting 120v. Ordering board.; ordrng 1 W11170317 (CONTROL )"
David R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Looked around for power cord and asked employees. Cannot find power cord. Ordering power cord; ordrng 1 W11161250 (POWER CORD)
Dan H.
RANGE WHIRLPOOL RS696PXGB7 "Customer complaint that door is not closing, confirmed, hinges are sprung, unit needs new hinges; ordrng 2 WP4455525 (hinge-door 51.39)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
RANGE MAYTAG MER6755AAS "Customer complaint that lower oven is not heating, found bake element broken, bake element is receiving 240vac, unit needs new bake element, customer does not want repair at this time; ordrng 1 WP7406P428-60 (elmnt-bake 33.89), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR GE GSHF5KGXCCCC "Cc unit not making iceReset ice maker manually, turned off power, back on, hit ice arm 3 times to manually harvest. No response. Unit will need ice maker.; ordrng 1 WR30X10093 (icemaker asm19605), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER WHIRLPOOL WFW8400TW02 "The distributor for the water dispenser cannot find a home position just rotates constantly needs replaced customer explained to me when he replace the bearings in the washer he accidentally grabbed the shaft of the motor and twisted it he did not realize it was a motor with a specific position or sensor for home position.; ordrng 1 WPW10143586 (ACTUATOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DISHWASHER/B-IN WHIRLPOOL GU2300XTVT0 Cc: leaking from right side of doorFound door seal ripped and unit leaking when unit starts to washNeeds door seal; ordrng 1 W10542314 (door seal)
Jeff M.
REFRIGERATOR KITCHENAID KRFF507EBL01 Installed new part unit op tested good
Jeff M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Installed a shim unit op tested good ; used 1 WP2177331 (DOOR SPACER) from stock
Jason N.
DRYER WHIRLPOOL WED4815EW1 "Cc unit would not heatConfirmed not heat, checked all thermals, found thermal cutoff open. Unit needs thermal cutoff. Don’t have this in truck stock for some reason, maybe forgot to restock.; ordrng 1 279816 (thermal cut off hi), used 1 279816 (CUTOFF) from stock"
Jeff M.
REFRIGERATOR KITCHENAID KBFS25EWBL3 The door was left open. Cleaned majority of the frost unit tested good
Jeff M.
DISHWASHER WHIRLPOOL WDF310PAAB2 Found what looks like a nail in the pump
Corey L.
KITCHEN WHIRLPOOL WFG320M0BS3 "Door came damaged, silver trim bent on the top right, took pics, office to order new door, advised customer we will be in contact with them once we get tracking; ordrng 1 W11176456 (OUTER GLASS)"
Jeff M.
RANGE WHIRLPOOL WOS92EC7AS04 I installed the fuse as I was removing the oven I realize that there is a massive opening underneath the oven I did not install the fan it is not required I just use the additional part charge for the fan as labor customer is OK with that he will contact the carpenter to resize the cabinet for the oven and install the fuse unit tested good I recommend it for him not to use it though until the cabinet is fixed; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
WASHER WHIRLPOOL WTW8200YW0 Unit is leaking bearings for failed the washer needs rebuilt estimate only. They will buy new
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325FDAW02 Installed new part unit op tested good
Jason N.
REFRIGERATOR FRIGIDAIRE PHSC39EGSS0 "Cc unit not coolingRead temp in ff @ 55 degrees, freezer @ 10 degrees. Found back of freezer evap cover covered in frost, pulled cover, evap frosted over. Steamed evap. Checked evap defrost heater, reading high Meg ohms, heater is open, unit needs defrost heater.; ordrng 1 242044113 (defrost heater4336) and 1 5303918214 (thermostat,defrost1467), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER MAYTAG MVWX655DW1 Cc of white residue Spoke to customer and advised on soap usage and settingsCustomer uses powder and with HE settings there may be not enough water to mix with soap and leaving spots Advised to change soil settings up and use less soapAnd to run clean washer settingRan auto test and calibration OP TEST OK
Corina B.
ICEMAKER KITCHENAID KUIX305ESS1 "Replaced the pan and pump. Optest ng. No water going into the valve. Has 120 volts going to the water pump. Office to order part. ; ordrng 1 W10897719 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Recovered refrigerant Installed evap and compressor and drier Recharged with 4.27 oz of r134a Evap started to frost over before installing the evap cover Advised to let cool for 48 hours OP TEST OK
Brian M.
MICROWAVE WHIRLPOOL WMH32519HV3 Installed Ui and control Ran test cycle OP TEST OK
Dan H.
WASHER MAYTAG MHW5630HW "Customer complaint that unit is knocking/banging and walking all over the place and front panel is dented, put load in started quick wash cycle, unit needs new suspension and front panel; ordrng 1 W11316249 (PANEL) and 1 W11316766 (SUSPENSION )"
Brian M.
RANGE WHIRLPOOL WFG510S0HW1 "Cc of popping when heating oven Ran test bake to 325 Heard metal popping when unit was cycling at 325 This is her 2nd time using the oven Advised that it’s Normal Noises. Booms and bangs that occur during preheating may simply be caused by thermodynamics. Metal naturally expands when heated and contracts as it cools. The metal panels that make up your oven cavity can pop or bang as the oven heats up, especially when the oven is new.OP TEST OK"
Brian M.
WASHER MAYTAG MVWB865GW0 Cc of leak Found drain in sink leaking when washer goes to drain Fixed drain. On sink for customer because it was draining onto the floor OP TEST OK
Brian M.
WINE COOLER KITCHENAID KUWS24LSBS03 Cc unit is not cooling Found unit to be drawing .3 amps and no frost on evaporator Sealed system leak Looked up part for evaporator it is not a serviceable part does not have a part # Can not give proper quote because part is not serviceable
Macaulay G.
COOK TOP WHIRLPOOL WCG55US6HS00 Unit it occasionally sparking on it’s own office to order spark harness and module.; ordrng 1 W10868535 (SPARK HARNESS ) and 1 WPW10475149 (module-spk)
Brian M.
WASHER MAYTAG MVWB835DW4 Cc of off load Found unit to be leaning to the right Balanced unit ran high speed spin with wet clothes OP TEST OK
Jason N.
DRYER WHIRLPOOL WED4985EW0 "Cc unit turns off in cycleStarted cycle, motor dies after a few seconds. Pulled rear blower housing, found sock stuck in blower wheel. Removed and retested, op test good, good heat. Checked venting, clear."
Jason N.
WASHER WHIRLPOOL WFW94HEXW2 "Ff unit has error codes and not drainingRan diagnostics, found codes f9e1 for long drain, f8e1 for pressure sensor did not trip And f3e1 for pressure sensor error.Found unit draining slowly, pulled front pane and drain basket, removed lint balls and hair debris. Reassembled, ran auto test, all functions passed, no errors. Op test good."
Macaulay G.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Unit is completely empty of refrigerant and compressor is contaminated. Office to order compressor.; ordrng 1 WPW10507886 (compressor)
Jason N.
REFRIGERATOR WHIRLPOOL WRT519SZDM01 "Cc unit not cooling enoughCustomer stated freezer is freezing too much and ff is not cold enoughFound condensation build up in freezer, frozen droplets and air passage in plenum to ff half clogged with ice. Cleared ice from plenum. Checked gaskets on doors, gaskets good condition and sealing. Ran bead of silicone around freezer liner. Evap fan running well. Advised to give unit 24 - 36 hours to return to normal temps"
Jason N.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not coolingCustomer stated that it stopped cooling a few days ago, and just last night started cooling again. Checked temps, 35 degrees in ff, 0 in freezer, confirmed compressor running and unit cooling. Advised customer if happens again, record info such as lights or not, fan or compressor noise, displays working. Op test good at this time."
Macaulay G.
DISHWASHER KITCHENAID KUDC10FXSS3 "Vapor barrier is very warped and seal is cracked. Office to order barrier.; ordrng 1 W10832773 (barrier 21.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Installed listed fan/thermistors harness, and evap cover, screwed evap cover down. Made sure ff evap drain clear, good. Op test good."
Corey L.
DRYER WHIRLPOOL WED7500GW0 "Customer complaint dryer not starting, confirmed ui allows a selection and relay on control clicks when pressing start then does nothing, power to unit is good, found thermal fuse open, replaced with ts fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"
Macaulay G.
WASHER AMANA NTW4605EW0 Grinding during spin cycle and not shifting. Office to order gearcase and shifter.; ordrng 1 W10913953 (actuator) and 1 W11255272 (GEARCASE )
Corina B.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "CC that the ff is freezing food (eggs, milk, ham) Ui is set at 41*. Ff 35 fz 0. Checked the thermistor, good. Checked the damper door, good. Will need a main control office to order parts. Cust is not happy this is an undoing problem. ; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10758681 (cntrl-elec)"
Gabriel P.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Replace parts listed,opt test ok"
Jason N.
REFRIGERATOR AMANA ASI2575GRS01 "Cc unit has water dripping from top of freezerCustomer sent pop to servic@fredsappliance.comCustomer said water running and pooling in bottom of freezerTurned water on to unit, no leaks found, checked water dispense, not working. Checked water filter, water filter not installed correctly. Correctly installed. Checked dispense, good, ran manual cycle with ice maker, harvest and fill functions good, water filled mold and stopped. Op test good."
Corina B.
RANGE AMANA AGR5330BAS3 CC that the back right burner does not light. Found the switch harness not on the back burner. Reattached the harness. Optest ok.
Corina B.
WASHER WHIRLPOOL WTW5000DW1 Replaced the suspension rods. Leveled the machine. Ran a calibration. Optest ok.
Corina B.
REFRIGERATOR KITCHENAID KSSS36QTW04 CC that there is frost at the top of the freezer. Found the gasket not touching the frame. Steamed gasket and freezer out. Gasket is good. Door hinges are good. Vaseline the gasket. Optest ok.