We serviced a
GE REFRIGERATOR
Model GSHS3KGZBCSS
Near Willoughby, OH 44094
Joe O
Job Details: 03/25/2022
"Cc: not cooling properly, fan noiseFound temps in ff section at 51 degrees, freezer at 34 degrees. Found evap fan not running. Found blade worn. Needs evap fan motor and bladeCustomer does not want to repair at this time; ordrng 1 WR60X10307 (mtr dc evap fan asm) and 1 WR60X30922 (Fan blade), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Willoughby, OH 44094
Dan H
Job Details: 03/25/2022
"Customer complaint that unit made a loud popping noise and quit working, unit is not powering on, found no power to unit, found wire to element burned, connection to element had previously been cut and spliced , wire nut fell off and connection arced and burned wire, thermostat is also burned, found thermal cut of open and bypassed, unit needs new thermal cut off kit and harness, harness is no longer available ; ordrng 1 279973 (Cut off kit) and 1 8529983 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Middleburg Heights, OH 44130
Corina B
Job Details: 03/25/2022
Replaced the cooktop. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, OH 44090
Marie V
Job Details: 03/25/2022
"Cc that the unit is not making ice. Took temps freezer is at 0* and fresh food at 52* and inside ice maker box 35*. Ran step 56 found error code for Ice maker E1 NOT COOLING. FoUnd return air at the freezer clogged. Cleared out, good air coming in to ice maker, replaced ice maker, evaporators thermistors , fan, controllers. Set unit to recommended temps and advise cust to wait 24 hours for unit to be on normal temps."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
Jason N
Job Details: 03/25/2022
"Cc unit leaking/flooding floorCustomer stated he was running a cycle when he noticed a pool of water on the floor In front of the unit. Ran wash test for 35 minutes, no leaks found. Unit dry and dusty underneath. No evidence of water inside door. Could not duplicate a leak on unit at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Kent, OH 44240
Brian M
Job Details: 03/25/2022
Cc of slow ice production Found unit to be mid cycle unit dumped and refilled Icemaker is functioning Advised to drop temps in freezer to help with ice production Advised to watch
We serviced a
JENN-AIR RANGE
Model JMW3430WS01
Near Rocky River, OH 44116
Angel
Job Details: 03/25/2022
"Cc that unit on the no preheat is not working as should but the convection and regular bake are working fine. Ran diagnostics again and this time found error code F1E1 for oven appliance manager. Called BJ and explained issue to make sure and said that he will need the appliance manager replaced. Ordering part.; ordrng 1 WPW10292566 (Appliance manager), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX65TDW1
Near Mentor, OH 44060
Dan H
Job Details: 03/25/2022
"Customer complaint of loud noise and not spinning properly, found hub stripped, installed new hub, op test good , part is covered under 1 year parts warranty ; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JV0
Near Berea, OH 44017
Corina B
Job Details: 03/25/2022
CC that the oven is not heating. Confirmed. Found the terminal wires burnt. Replaced the wires and the terminal block. Heated oven. Opt test ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Mentor, OH 44060
Dan H
Job Details: 03/25/2022
"Customer complaint that unit is freezing food and temperature cannot be changed, fresh food section temperature at 32 degrees, confirmed button on control is broken, unit needs new air damper and control; ordrng 1 A01078804 (Cntrl) and 1 241633512 (Cntrl box) and 1 241604010 (Cntrl box label) and 1 242303002 (Label)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44128
Brian M
Job Details: 03/25/2022
Cc unit not cycling Found no issues or stored codes Ran auto test and calibration OP Test Ok Advised to watch
We serviced a
FRIGIDAIRE RANGE
Model LGGF3043KFR
Near Rocky River, OH 44116
Corina B
Job Details: 03/25/2022
"CC that the front left burner is not high. Confirmed. ; ordrng 1 5303935305 (Switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3100XTVQ
Near Cleveland Heights, OH 44118
Brian M
Job Details: 03/25/2022
Cc unit leaking Found leaking from sump assembly right onto motor Needs sump and o rings and wash motor ; ordrng 1 WPW10222074 (motor-pump) and 1 W10181655 (sump) and 1 W10181656 (gasket) and 1 W10222004 (nut)
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Parma, OH 44134
Jason N
Job Details: 03/25/2022
"Cc unit over temp alarm coming on, product starting to thawFound unit is cooling, no airflow to upper section of unit. Found evaporator cover frosted over. Pulled cover, cleared frost, checked defrost thermistor. Thermistor reading 2.4k ohms, out of range according to chart. Replaced defrost thermistor using truck stock part. Steamed evaporator clear. Advised customer do allow up to 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW
Near Eastlake, OH 44095
Joe O
Job Details: 03/25/2022
"Cc: off balance, screechingRan drain and spin. Found basket very well balanced. Advised customer on weak flooring and adjusting load. Found screeching during spin. Needs gear case. ; ordrng 1 W11393685 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Parma, OH 44129
Angel
Job Details: 03/25/2022
Cc that unit was not operating and would not wash. Started unit and could hear the valve humming but no water coming in found that the cold water valve was turned off started unit and unit started operating as should. Opt test ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Parma, OH 44129
Jason N
Job Details: 03/25/2022
"Cc unit not heating Checked power in to unit, found 0v from L1 to L2, 122v from L1 to N and 119v L2 to N. Advised customer of the power issue and to contact an electrician to look at power supply to unit."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TP4
Near University Heights, OH 44118
Brian M
Job Details: 03/25/2022
Cc frost build up in freezer Found gasket not sealing Tried to reposition gasket but it is way off Advised on gasket ; ordrng 1 241786002 (gasket-frzr door)
We serviced a
GE DISHWASHER
Model GSD2100V65WW
Near University Heights, OH 44118
Brian M
Job Details: 03/25/2022
"Cc unit not washing Found water valve not opening only getting partial power Also found timer not sending proper voltage all the time Ran motor is not spinning Needs timer, water valve, motor ; ordrng 1 WD15X28379 (Valve) and 1 WD21X10474 (timer), used 1 SHIPPING (shipping and handling) from stock, ordrd 1 WD26X10051 (Pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Rocky River, OH 44116
Corina B
Job Details: 03/25/2022
Replaced the control. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MTB2172HRW
Near Mayfield Heights, OH 44124
Brian M
Job Details: 03/25/2022
Cc unit not cooling Found no frost pattern on evap Compressor is running Needs evap and compressor Evap is NLA ; ordrng 1 12001398 (Evap) and 1 61002085 (temp control) and 1 W10160407 (compressor)
We serviced a
ELECTROLUX DRYER
Model EFME627UTT0
Near Rock Creek, OH 44084
Brian M
Job Details: 03/25/2022
Installed blower housing and wheel OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44129
Jason N
Job Details: 03/25/2022
"Cc unit making a strange noise while fillingRan auto test, no abnormal sounds heard, all functions passed. Customer wanted to run a normal cycle as thats what she uses when she hears the sound. Started normal cycle, customer pointed out the sound when in sensing mode, the basket is periodically being driven/rotated to evenly distribute water on the clothing load. Advised customer this is normal. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Cleveland, OH 44135
Jason N
Job Details: 03/25/2022
"Cc unit making loud noise when agitating and spinningRan auto test cycle, did not see agitation or spin. Checked under unit, found drive pulley nut loose and belt had come off both pulleys. Sound customer was hearing was pulley rubbing on belt guard. No damage to drive components. Tightened pulley mount nut, reinstalled drive belt. Ran spin test, no abnormal sounds, all functions normal. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Ashtabula, OH 44004
Joe O
Job Details: 03/25/2022
"Recovered refrigerant, installed dye drier, and 3 way valve. Put unit into 28 inch vac for 15 minutes. Lost vac. Charged unit with 140 psi nitrogen. Sprayed down all exposed lines. Could not locate leak. Called whirlpool tech line spoke with Adrian. Advised of issue. Unit up for product review."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Mentor, OH 44060
Jason N
Job Details: 03/25/2022
Installed motor/pump assembly. Ran diagnostics cycle in entirety to reinitialize heater circuit and reset faults. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 03/25/2022
Installed new heater
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Elyria, OH 44035
Gabriel P
Job Details: 03/25/2022
"Replace latch,opt test ok"
We serviced a
FRIGIDAIRE RANGE
Model Fpef3081kfc
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/25/2022
"Customer already replaced sensor probe which I had to verify if harness good check harness is good also check probe is good 1083 ohms will need control gave estimate customer will think about it she paid for svc ; ordrng 1 316562014 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HC1
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/25/2022
"Replace blower,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/25/2022
"Replace motor ice,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Westlake, OH 44145
Gabriel P
Job Details: 03/25/2022
"Found ice around switch ask customer if she ever left door open she said her husband did couple times I show her why lights sometimes work and sometimes dont,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Avon Lake, OH 44012
Marie V
Job Details: 03/25/2022
Replaced spray arm and vent. Tested unit. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Olmsted Township, OH 44138
Angel
Job Details: 03/25/2022
"Cc that unit is not making ice and making noise. Verified and the noise was coming from the ice maker fan removed freezer evaporator cover and found that evaporator was frosted up and steamed out evaporator ran some test and called BJ he asked me to check heater and was good and to check voltage to heater running test 89 in diagnostics and the connector to the cabinet was receiving the 120vac but harness is bad will need thermistor and heater harness replaced. Ordering part; ordrng 1 W11396530 (Hsrness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Rocky River, OH 44116
Corina B
Job Details: 03/25/2022
Replaced the door. Opt test ok
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Lorain, OH 44055
Angel
Job Details: 03/25/2022
Replaced heating element tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Avon, OH 44011
Marie V
Job Details: 03/25/2022
"Added a bullet piercing valve to remove r600, nothing came out, replaced filter drier and added a valve to compressor, put unit into a vacc, 29, filled unit back up with 2.6 oz of r600, good frost pattern. Op test ok. 2 filter drier were used. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 2 W10843121 (DRIER) from stock"
We serviced a
KITCHENAID RANGE HOOD
Model KVWC956KSS0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/25/2022
"Check all harness found loose connections on switch connect it unit start working as design put everything back together,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44052
Angel
Job Details: 03/24/2022
Cc that unit is not cold enough. Took temperatures and freezer was at 1* and ff section was at 31* explained to customer that the temperature are perfect and cold enough for the ff section. He said he wanted ice in his drinks. Explained to him that unit is working as designed and can not do anything else for temperature wise in the ff section he has it running at max temperature. Unit is working as designed nothing wrong with unit customer just likes icicles in his drinks. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Avon, OH 44011
Marie V
Job Details: 03/24/2022
"Cc that the unit is not dispensing water. Confirmed verify water flow from cust home. Perfect. When you removed filter it pops out , and filter head has black thinks on it. Ordering valve and filter head. Filter head is clogged. ; ordrng 1 W11346623 (Filter head) and 1 WPW10420083 (Valve)"
We serviced a
AMANA RANGE
Model AER6303MFB3
Near Willowick, OH 44095
Corina B
Job Details: 03/24/2022
Cc That there is an F3 code. Confirmed. Checked the temp donor 1073 ohms. Replaced the sensor. Heated oven to 350*. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Parma, OH 44129
Manny
Job Details: 03/24/2022
"Cc that knobs are loose and turn on their own, also stated that the console is made out of cheap flimsy materials and that her oven look burned on the bottom. Checked the knobs and they have normal operation, cant turned knob without first pushing it in, knobs are working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Westlake, OH 44145
Angel
Job Details: 03/24/2022
Replaced heater tested to make sure it would not leak. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5329SQ0
Near Cleveland, OH 44108
Corina B
Job Details: 03/24/2022
CC that the drUm is not spinning. Confirmed. Found the belt is broken. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chardon, OH 44024
Jason N
Job Details: 03/24/2022
"Cc unit lights not working and now whole unit is not functioningCustomer states most lights have been out for awhile now, but now all other functions and cooling have stopped working. Found unit with no functions working. Unplugged unit and plugged back in. All functions started up. Compressor running, all dispense functions working normally. Lights in ff section dim, freezer led is out. Replaced freezer LED module using truck stock part. Illumination returned to entire unit. Op test good. Advised customer to monitor unit for any further functionality issues. ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Rome, OH 44085
Joe O
Job Details: 03/24/2022
"Cc: screeching, then stops runningFound idler pulley seizing to shaft. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/24/2022
"Installed UI board and door harness. Op test no good. Main board LED flashing, Communication issue with UI still exists. Reordering UI board. ; ordrng 1 WD21X25728 (UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Mentor, OH 44060
Brian M
Job Details: 03/24/2022
Cc of noise Found noise coming from diffuser ; ordrng 1 WPW10479155 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/24/2022
"Recovered refrigerant, installed compressor, drier, and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process), and 1 W10896689 (Coupler) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Parma Heights, OH 44130
Angel
Job Details: 03/24/2022
Cc that unit is thumping or knocking. Verified issue and unit was not leveled properly leveled unit for customer and ran a quick wash to verify issue and unit started thumping again after further diagnosing found that the spanner nut on the inner tub was loose causing the basket to go off balance I tightened spanner nut tested unit again. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/24/2022
Cleared ice and frost from evaporator. Installed evaporator cover and main control. Advised customer to allow several hours for ff section to return to desired temperatures. Op test good.
We serviced a
JENN-AIR DISHWASHER
Model JDB1255AWS1
Near Brooklyn, OH 44144
Corina B
Job Details: 03/24/2022
CC that there was a noise in the middle of a cycle. Started the unit let run for an hour no unusual noises. Advised cust to get a video of the noise when its running. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Parma, OH 44129
Angel
Job Details: 03/24/2022
Cc that filter is still leaking. Confirmed its still leaking through filter could see a drop coming from filter housing but not constant and it was just replaced. Called BJ explained issue and stated to let the customer know that they will have to order a new filter and make sure its a oem part from whirlpool and to test it and if it still leaks to call back and BJ will reorder the filter housing again. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Rock Creek, OH 44084
Dan H
Job Details: 03/24/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 53 degrees, freezer section temperature at 0 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, no air flow into fresh food section found return air channel blocked with insulation, cleared , good air flow now, op test good advised customer to allow 24 hours to reach normal operating temperatures"
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Westlake, OH 44145
Marie V
Job Details: 03/24/2022
Cc that the unit squeaking. Confi. Found pulley ceased. Replaced from T/S op test ok; used 1 279640 (PULLEY-IDR) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/24/2022
"Ran rinse and spin for 24 minutes no leaks also ran normal cycle for 25 minutes no signs of leak advise customer to monitor leaving part with customer just in case,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS
Near Westlake, OH 44145
Marie V
Job Details: 03/24/2022
"Cust said that unit is working good, do not need service on the refrigerator."
We serviced a
ADMIRAL REFRIGERATOR
Model LFT2112ARW
Near Chesterland, OH 44026
Dan H
Job Details: 03/24/2022
"Customer complaint of loud noise, noise is coming from evaporator fan motor, unit needs new fan motor and blade, both parts are no longer available ; ordrng 1 63001057 (Motor) and 1 63001060 (Blade)"
We serviced a
WHIRLPOOL DRYER
Model WED9600TW1
Near Avon Lake, OH 44012
Marie V
Job Details: 03/24/2022
Cc that the unit does not starts. Confirmed . Took bottom panel off and found the belt broken as well as the pulley. Replaced kit from T/S. Tested unit. Pass good air flow outside. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
JENN-AIR MICRO/OVENCOMBO
Model WM2780B
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 03/24/2022
"Took microwave out and found loose connections on board also to oven panel out found connector disconnected as well plug in,unit start working as design"
We serviced a
MAYTAG DRYER
Model MGD6630HC0
Near Chardon, OH 44024
Dan H
Job Details: 03/24/2022
"Customer complaint of burning smell, disassembled dryer, controls are good, no burn marks observed inside dryer cabinet, started normal dry cycle, no burning smells noticed, unit is operating as designed , called whirlpool techline spoke to Scott , documented findings, transfer to safety, documented findings"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Parma, OH 44129
Gabriel P
Job Details: 03/24/2022
Found l2 terminal burn on cord and out let also not getting 120 voltage from L2 to N need and electrician
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Lorain, OH 44052
Marie V
Job Details: 03/24/2022
"Cc that the unit is making ice but not dispensing. Confirmed found door ice paddle warped. When you press to get water does not reaches the switch, op test good. Unit will need ice door.; schdld next appmnt for 3/29 TUE !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Mentor, OH 44060
Dan H
Job Details: 03/24/2022
"Customer complaint that doors are uneven, its making a loud noise, and its not cooling properly, fresh food section temperature at 39 degrees , freezer section temperature at -1 degrees, leveled doors , no unusual noises heard, unit is operating as designed ; O-emld tckt"
We serviced a
GE WASHER
Model GTW680BSJ5WS
Near Lorain, OH 44053
Marie V
Job Details: 03/24/2022
"Cc that the unit is not spinning the cloth properly and that it keeps leaking inside the tub when not in use . Confirmed unit will need new water valve. Ran diag found error codes 27 water accessibility , 31 out off balance, 26 out of balance, 29 suds lock 6 critical flood level . Inspected balance ring, pass. Unit will need new update and suspension rods. Office will contact once they have eta on the part; ordrng 1 WH13X26637 (Water valve) and 4 WH16X26911 (Rods)s and 1 WH98R23015001 (Mod update) and 1 WH01X24180 (Belt)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 03/24/2022
Found loose connector on shifter
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/24/2022
"Found screw stuck in bellow clear out,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model WDTA50SAKZ0
Near Lorain, OH 44053
Marie V
Job Details: 03/24/2022
"Replaced heater on unit, sp code is S17304. Op test okUnit is on display"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS6
Near Elyria, OH 44035
Marie V
Job Details: 03/24/2022
Took POP. Replaced light bulb. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44111
Angel
Job Details: 03/24/2022
Cc that unit was still doing the same thing. Drain pump was sent because it could be that the drain pump is over heating causing unit not to finish cycle. Replaced drain pump did a test. Opt test ok.
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lakewood, OH 44107
Angel
Job Details: 03/24/2022
"Cc that unit was turning on and off by itself. Confirmed at the moment i started working with it the ui was completely dead. Made sure unit was plugged in checked for power and good. Removed control board and light was solid which its saying that the control is not communicating with ui. Checked for 14vdc going from control to ui and was good unit will need ui replaced.; ordrng 1 WD21X23462 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JFC2089HES3
Near Brooklyn, OH 44144
Corina B
Job Details: 03/24/2022
"Replaced the calve, start device and rail. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2S58DEH01
Near Broadview Heights, OH 44147
Manny
Job Details: 03/24/2022
"Cc unit no making ice, ran harvest test but ice maker is stuck in a harvest and wont stop, unit will need an ice maker, used, T/S # W10884390. Ran harvest test ice maker fills and harvest, opt test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD9750WW1
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/24/2022
"Cc unit making squealing noiseConfirmed squeal noise when dryer is running. Found belt idler pulley worn. Replaced using truck stock part. Reran dryer test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9151YW0
Near Pepper Pike, OH 44124
Jason N
Job Details: 03/24/2022
"Cc unit making a squeaking noise Confirmed pulley squeak when running test cycle. Replaced belt idler pulley using truck stock part. Reran operational test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Shaker Heights, OH 44122
Corina B
Job Details: 03/24/2022
Replaced the heater and drain pump. Started the cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Solon, OH 44139
Corina B
Job Details: 03/24/2022
CC that the door does not stay shut and wrinkles in the gasket. Steamed out the gasket. The bin cover is cracked. Cust can install part. ; ordrng 1 W10827015 (Cover)
We serviced a
WHIRLPOOL RANGE
Model GGE350LWQ00
Near Mentor, OH 44060
Dan H
Job Details: 03/24/2022
"Customer complaint that ovens are not working and display shows bath error code, found unit in sabbath mode, turned sabbath mode off, ovens heated, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MGDB200VQ1
Near Lakewood, OH 44107
Angel
Job Details: 03/24/2022
Replaced belt tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Bentleyville, OH 44022
Corina B
Job Details: 03/24/2022
"Cc that the unit is not cooling. Confirmed. The power turns on and off. Compressor and fan turned on for a second. Will need a main control. ; ordrng 1 W10818296 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Cleveland Heights, OH 44121
Jason N
Job Details: 03/24/2022
"Cc unit not filling with waterRan diagnostics, found codes f9e1 for long drain. Ran manual drain test, drain pump not working. Drain pump is extremely hot. Replaced drain pump using misc truck stock part. Ran auto test, all functions passed. Op test good. ; used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KTRC22KKSS00
Near Euclid, OH 44117
Jason N
Job Details: 03/24/2022
"Cc after leaking from freezer into ff sectionFound evaporator drain pan frozen over, ice build up on bottom of freezer. Cleared ice from freezer section, steamed out drain pan and drain hole. Ensured good water flow through drain. Op test good."
We serviced a
MAYTAG DRYER
Model MEDC300XW0
Near Painesville, OH 44077
Dan H
Job Details: 03/24/2022
"Customer complaint that unit is not starting, confirmed, found timer contacts t-w open, should be closed, unit needs new timer, customer does not want repair ; ordrng 1 WP8566184 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Cleveland, OH 44102
Angel
Job Details: 03/24/2022
Cc that unit was rattling making noise. Verified and found that the lower panel on the dryer was not clipped on all the way pushed all the way tested unit. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABW4
Near Mentor, OH 44060
Jason N
Job Details: 03/24/2022
"Cc unit not draining and will intermittently not start a cycle. Found standing water in bottom of unit, ran cancel drain, drain pump running. Checked drain hose connection at sink. Found clog blocking sink nipple. Cleared clog, unit drained out properly. Started cycle and canceled several times. Could not duplicate a non starting condition at this time."
We serviced a
WHIRLPOOL DRYER
Model WED7120HW1
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 03/24/2022
"Could not install drive motor. Blower wheel seized to motor shaft, will break with more force exerted. Will need to order blower wheel to complete repair. ; ordrng 1 WP697772 (Blower wheel)"
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS01
Near Madison, OH 44057
Dan H
Job Details: 03/24/2022
"Customer complaint that unit died after self clean, confirmed, found thermal fuse open; used 1 WPW10545255 (Thermal fuse) from stock"
We serviced a
GE DISHWASHER
Model GDT695SFL3DS
Near Madison, OH 44057
Dan H
Job Details: 03/24/2022
"Installed new control , op test no good , talked with bj, going to replace user interface at no extra charge to customer ; ordrng 1 WD21X23462 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Angel
Job Details: 03/24/2022
Replaced ui. Made sure ice maker cycled and filled. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS05
Near Avon, OH 44011
Angel
Job Details: 03/24/2022
Replaced ice maker made sure it cycled and filled. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PSS26NGPBBB
Near Newbury Township, OH 44065
Brian M
Job Details: 03/24/2022
Installed valve Ran dispenser test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID RANGE
Model KODE507EBL00
Near Beachwood, OH 44122
Joe O
Job Details: 03/24/2022
Cc: turns to French intermittentlyAdvised customer how to set language and take unit out of demo mode. Advised customer information is in owners manual if needed. Customer is trying to adjust settings. Unit functioning as designed. Op test ok
We serviced a
GE WASHER
Model WSRE5260D1WW
Near Shaker Heights, OH 44122
Joe O
Job Details: 03/24/2022
Installed drain pump. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MDE7757AYW
Near Warrensville Heights, OH 44122
Manny
Job Details: 03/24/2022
"Cc that start button doesnt work, found Neutral not connected to terminal block and missing the nut, reconnected Neutral and unit is operational, opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYB3
Near Cleveland, OH 44104
Manny
Job Details: 03/24/2022
"Cc that unit started leaking after I left, ran diagnostics cycle and noticed water coming from between the inner and outer door panel, outer door panel is rusted and the screws wont tighten on panel properly noticed water on insulation and vent has water marks, unit will need outer door panel and vent assembly. Outer panel is discontinued on marcon.; ordrng 1 W10350167 (panel) and 1 WPW10428211 (vent asm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Willoughby Hills, OH 44092
Joe O
Job Details: 03/24/2022
"Cc: slow ice productionFound fill tube frozen. Ohmed out fill tube heater found fill tube heater open. Need freezer door. Customer does not want to repair at this time; ordrng 1 LW11026425 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 25370413411
Near Wickliffe, OH 44092
Joe O
Job Details: 03/24/2022
"Cc: no lights, no ui, no coolingCustomer stated unit went black. No lights on inside ff section(freezer lights still working), ui went blank, unit stopped cooling, and unit was clicking. Stated they cycled power unit still would not operate. Stated it later turned itself back on and started working again. Found temps in ff section at 41 degrees, freezer at 2 degrees. Found no error codes. Unit functioning at this time. Sounds like main control issue. But do not recommend replacing due to unit functioning. Advised customer. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5540SQ0
Near Painesville, OH 44077
Joe O
Job Details: 03/24/2022
Cc: not heatingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Tested. Op test ok; used 1 3392519 () from stock
We serviced a
WHIRLPOOL DRYER
Model WDG49STBW2
Near Elyria, OH 44035
Gabriel P
Job Details: 03/24/2022
"Found fuse open gave estimate replace from truck stock,opt test ok ; used 1 WP3392519 (THERMAL FUSE), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS00
Near Mentor, OH 44060
Corina B
Job Details: 03/24/2022
Replaced the magnetron and inverted. Heated a glass of water. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock