We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 08/28/2023
"Customer complaint that unit is leaking, confirmed, found water leaking passed door seal, unit needs new door seal and lower spray arm; ordrng 1 W10837249 (Spray arm) and 1 W11177741 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Mentor, OH 44060
Dan H
Job Details: 08/28/2023
"Customer complaint of knocking sound, noise was drain hose tapping against the back of the unit, adju drain hose, no more unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Painesville, OH 44077
Dan H
Job Details: 08/28/2023
"Customer complaint of chemical smell inside, Fresh food section temperature at 37 degrees, freezer section temperature at 5 degrees, found oranges in bottom drawer, most likely the cause of the odor, unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Painesville, OH 44077
Dan H
Job Details: 08/28/2023
"Customer complaint that unit is not draining, ran diagnostics, no error codes found, drain pump is working, ran test cycle, all components working, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Conneaut, OH 44030
Dan H
Job Details: 08/28/2023
"Installed new clips, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Berea, OH 44017
David R
Job Details: 08/28/2023
"Cc unit not staring, more so had questions to if he was starting it right. Ran diagnostics, good. All components working. Started myself. Good, went into a cycle. Let customer start up, let know not to hold start button to short or to long or wont start correctly. Started a load. Unit is good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Middleburg Heights, OH 44130
Bill
Job Details: 08/28/2023
"Cc water leaking, confirmed cc. Changed door gasket, and inspected spray arms. Opt test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44102
Jason N
Job Details: 08/28/2023
"Cc unit not locking lid Ran lid lock test, confirmed, lid continually trying to lock but will not engage. Replaced lid lock using customer supplied pre Id parts. Ran test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Conneaut, OH 44030
Dan H
Job Details: 08/28/2023
"Customer complaint that unit makes grinding noise and then goes to done, confirmed, found motor bolts had fallen out and belt fell off, reinstalled motor and belt, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Ashtabula, OH 44004
Dan H
Job Details: 08/28/2023
"Customer complaint of frost build up in freezer section , confirmed, doors are still sealing, called whirlpool techline spoke to Nate suggested replacing freezer section door gasket. part is out of stock; ordrng 1 W11250314 (Gasket)"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS8
Near Olmsted Township, OH 44138
David R
Job Details: 08/28/2023
"Replaced Left Front burner head. Tested all 5 out, good. Working properly. Customer said middle burner bezel for knob not centered. Was able to take off and reposition. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Broadview Heights, OH 44147
Bill
Job Details: 08/28/2023
"Cc noise during agitation, confirmed cc. Changed hub from truck stock, found belt pulley nut loose. Tightened and ran diagnostics calibration and auto test, opt test good.; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Richmond Heights, OH 44143
Corina B
Job Details: 08/28/2023
"CC that the ice maker is making 10 cubes a day and the cover to the housing is off. Confirmed. Reinstalled the cover. Replaced the filter Cust supplied. Tested water, no water pressure water is trickling out, then stops. Found a Saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a plumber. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Cleveland, OH 44113
Jason N
Job Details: 08/28/2023
"Cc unit not cooling properly in ff section and ice buildup in backFound ff evaporator completely frosted over. Customer stated there water leaking under the drawers before the ice buildup. Ordering drip pan kit per service pointer and fan harness. ; ordrng 1 W11457241 (Drip pan) and 1 W11033168 (Harness)"
We serviced a
FRIGIDAIRE RANGE
Model FFGW2415QBA
Near Geneva, OH 44041
Dan H
Job Details: 08/28/2023
"Customer complaint that unit is not turning on at all, found igniter not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 318177710 (Igniter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near North Ridgeville, OH 44039
David R
Job Details: 08/28/2023
"Cc unit not cooling, frosting up. Found damaged liner at bottom of FF door. Cannot be repaired. Calling whirlpool to document as non repairable, non repairable. ; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Lakewood, OH 44107
Marie V
Job Details: 08/28/2023
"Cc that unit is making noise and thumping noise while washing and spinning. Ran auto test, unit sounded weird when agitating. Allowed cycle to finish. Found agitator screw became loose. Agitator was off and as water is coming in it was going up and hitting the lid. Corrected issue. Ran calibration. Op test ok"
We serviced a
KENMORE DRYER
Model 110.97081601
Near Independence, OH 44131
Bill
Job Details: 08/28/2023
"Changed flame sensor, high level thermostat, coils. Found that the thermal fuse blew between visits, changed thermal fuse from truck stock. Opt test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Madison, OH 44057
Dan H
Job Details: 08/28/2023
"Customer complaint that unit shuts off mid cycle, confirmed, unit needs new control; ordrng 1 W11225084 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Amherst, OH 44001
David R
Job Details: 08/28/2023
"Cc unit not doing anything after pressing start. F5E1 lid switch faulty, F0E3 overload, F2E1 stuck key. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204KSB00
Near Bay Village, OH 44140
Angel
Job Details: 08/28/2023
Replaced ice maker tested to see if it would cycle and fill and it didnt. Checked voltage again and now theres no voltage called BJ explained issue did some voltage test and found that main board on back of unit is not sending voltage to ice maker relay just clicks. Will need to order main board office to reschedule part out of stock.; ordrng 1 W11690305 (Main board)
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Rocky River, OH 44116
Marie V
Job Details: 08/28/2023
Replaced control panel.tested unit. Op test ok. No cores for return
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Westlake, OH 44145
Manny
Job Details: 08/28/2023
"Replaced motor still humming, called tl spoke to Butch, he advise replacing motor again stating that highly unlikely that both motors are bad but given that all components are good it the only thing that will make sense since the start capacitor its in the motor itself,; ordrng 1 W11549461 (Motor)"
We serviced a
FRIGIDAIRE DISHWASHER
Model WDT730PAHZ0
Near Garfield Heights, OH 44125
Bill
Job Details: 08/28/2023
"Cc water leaking, confirmed cc. Took quick pick of warped flooring before starting inspection, found drain hose clamp was not tightened all the way. Tightened hose clamp and tested opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Gates Mills, OH 44040
Corina B
Job Details: 08/28/2023
"CC that the unit stopped mid cycle. Confirmed. Vacuumed out the water. Checked the drain pump, blocked with a piece of glass. Removed the glass. Started a cycle, drained. Ran a calibration. Opt test ok."
We serviced a
WHIRLPOOL RANGE GAS
Model WFG505M0BS3
Near Euclid, OH 44117
Jason N
Job Details: 08/28/2023
"Cc unit oven not heating Ran bake test, ignitor barely glowing, unit will need oven ignitor replaced. Quoted customer repair cost. Replaced oven ignitor using truck stock part. Ran bake test to 300 degrees. Good ignition and preheat. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1835VF0
Near Mentor, OH 44060
Jason N
Job Details: 08/28/2023
Installed evaporator fan motor. Good airflow to both sections. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good.
We serviced a
GE DISHWASHER
Model GDP665SYN2FS
Near Fairport Harbor, OH 44077
Jason N
Job Details: 08/28/2023
Installed main control. Ran quick wash cycle then cancel to drain. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Wickliffe, OH 44092
Brian M
Job Details: 08/28/2023
Installed condenser fanOP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Amherst, OH 44001
David R
Job Details: 08/25/2023
"Cc unit leaking, he already pulled unit out and found leak. Service Pointer #: W11540964, heater bushings. Completely gone and water leaked and damaged wash motor. Ordering heater and wash pump motor assembly. ; ordrng 1 W11537778 (Heater) and 1 W11416363 (Wash motor assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Bay Village, OH 44140
Angel
Job Details: 08/25/2023
Installed compressor both evaporators and the filter drier on the stainless steel line left the capillary line unsoldered to verify nothing was clogged and found black oil was coming out the system from the drier filter system is contaminated called tech line spoke with Rob explained issue unit is not repairable customer will get contacted on any further steps.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Streetsboro, OH 44241
Brian M
Job Details: 08/25/2023
Cc of leakFound valve to have crackNeeds valve ; ordrng 1 W11614515 (Valve)
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Fairport Harbor, OH 44077
Jason N
Job Details: 08/25/2023
"Cc unit not finishing cycles, code f7e1 appears Ran diagnostics, found codes f7e1 for tachometer missing or wrong signal, f0e5 for off balance load and f9e1 for long drain. Ran test cycle, unit shut down during spin and displayed f7e1. Replaced shift actuator using customer supplied pre Id part. Reran auto test, all functions passed. Started normal wash cycle. Op test good."
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Kent, OH 44240
Brian M
Job Details: 08/25/2023
Removed complete tub Found previous repair company to have broken clips and bolts not in proper locations rebuilt tub but stuff back via zip ties Ran test cycle there was a slight grind at the first spin but noise went away OP Test Ok
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Lorain, OH 44053
Marie V
Job Details: 08/25/2023
"Cc there was a storm and basement flooded. Confirmed, took unit apart found motor got wet, everything else looks ok. Will beed new motor and blower wheel. Cust will contact insurance.; ordrng 1 279787 (Motor) and 1 WP697772 (Wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Grafton, OH 44044
David R
Job Details: 08/25/2023
Replaced hose. Good. Tested. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Maple Heights, OH 44137
Bill
Job Details: 08/25/2023
"Cc not making consistent ice, could not confirm. Took temp 8 deg Ran a jump to test ice maker, opt test good. Called wp tech, while on the phone with tech, noticed that there was an unusual amount of condensation on the freezer ceiling. Let the door close automatically and found it wasnt closing completely. Further investigating found the bottom door liner was rubbing on bottom freezer liner. Made adjustments to the door. Tested opt test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44022
Bill
Job Details: 08/25/2023
"Cc unit not working, could not confirm cc. Ran fingers across Ui buttons worked, started unit unit operated as intended. Explained to customer that no faults where found."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Columbia Station, OH 44028
David R
Job Details: 08/25/2023
"Cc unit not cooling, both sections. Both sections temp 70s*, compressor noisy. Compressor needs replaced. Sealed system job, R600 unit. Ordering compressor.; ordrng 1 W11574734 (Comp) and 2 W11109499s"
We serviced a
KITCHENAID RANGE
Model KFGC500JSS01
Near Chagrin Falls, OH 44022
Bill
Job Details: 08/25/2023
"Changed the valve and burner valves, waited 15 min no gas smell. Told customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near North Royalton, OH 44133
David R
Job Details: 08/25/2023
"Cc unit making a pounding noise, intermittently. Unit is running when I got here. Temp for FF and FZ normal. FZ is running and compressor is running, went to back of unit, Condenser fan motor is running. No out of place noises. Icemaker cycled, ejected ice and called for water. Good. Unit is running normally and functioning properly. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Perry, OH 44081
Dan H
Job Details: 08/25/2023
"Customer complaint that when washing towels it squeaks when rinsing, customer put towels in basket, and started towels cycle, unit completed cycle, No unusual noises heard unit is operating as designed, called whirlpool techline spoke to Chris, documented"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV03
Near Elyria, OH 44035
Angel
Job Details: 08/25/2023
Cc that unit stopped working and compressor just humming. Confirmed ran compressor and it has a locked rotor will need compressor replaced ordering part.; ordrng 1 W11574734 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Lakewood, OH 44107
Manny
Job Details: 08/25/2023
"Replaced fz door , and level unit opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Westlake, OH 44145
Manny
Job Details: 08/25/2023
Installed fz door opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Broadview Heights, OH 44147
David R
Job Details: 08/25/2023
"Cc unit not draining, F9E1. Just washed a rug. Filled with backing from rug. Cleared all drains, hoses, drain housing out. Good. Ram diagnostics, good. Running clean washer cycle. Good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model DFE29JMDFES
Near Painesville, OH 44077
Dan H
Job Details: 08/25/2023
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 0 degrees, found fresh food section evaporator fan not running, unit needs new evaporator fan and software update ; ordrng 1 WR60X26866 (Ff ev fan) and 1 WR98R4546322 (Sum), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS6
Near Painesville, OH 44077
Dan H
Job Details: 08/25/2023
"Installed new hinge and leveled unit, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Chardon, OH 44024
Joe O
Job Details: 08/25/2023
"Installed cover, defrosted. Found interior lights not functioning. Re installed cover harness to test. Lights work. New Cover harness faulty. Needs cover; ordrng 1 W11610999 (Evap cover)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/25/2023
Installed control and mullion
We serviced a
GE REFRIGERATOR
Model PYR22KELHDS
Near Rocky River, OH 44116
Marie V
Job Details: 08/25/2023
Replaced door switches. Tested dispenser. Op test ok
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near North Ridgeville, OH 44039
Angel
Job Details: 08/25/2023
Cc that unit was just flashing and wouldnt unlock and theres still water in it. Replaced latch because it was broken didnt have to use the lid and still wouldnt drain looked underneath and found one if the terminals on the drain pump connector came off reconnected it tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/25/2023
Installed paddles OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/25/2023
Cc unit making noise Found noise coming from motor ; ordrng 1 W11364931 (Motor)
We serviced a
GE DRYER
Model GHDP490GF1WW
Near Chesterland, OH 44026
Corina B
Job Details: 08/25/2023
"CC that the bearing is bad, seal is off. Confirmed. Found the bearing is worn, the slide and the belt is a little worn. Will need a bearing kit, slide. Cust does not want to repair ; ordrng 1 WE25M40 (Bearing kit) and 2 WE1M1067 (Slide)s and 2 WE1M504 (Silde)s and 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE DRYER
Model FFLE3911QW0
Near Cleveland, OH 44113
Corina B
Job Details: 08/25/2023
Replaced the heater. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Avon, OH 44011
Manny
Job Details: 08/25/2023
"Cc unit off balance on every cycle and any load size, verified and dampers are loose, unit needs dampers shocks kit; ordrng 1 W11396716 (Shocks)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Berea, OH 44017
Manny
Job Details: 08/25/2023
"Cc unit not working and making loud noises, verified and pulley was stripped and belt off, replaced cam with TS#W10721967, ran test cycle, opt test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Joe O
Job Details: 08/25/2023
Installed tub. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Lakewood, OH 44107
Marie V
Job Details: 08/25/2023
Replaced all lights. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW0
Near Lakewood, OH 44107
Marie V
Job Details: 08/25/2023
Cc that by the end of cycle unit shows cancel and theres water. Confirmed ran diag found error code 8-2 and 64. Replaced drain pump from t/s and raise up drain hose under cust counter. Op test ok; used 1 WPW10348269XXX (XX NO REORDER XPUMP-DRAIN) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Windham, OH 44288
Brian M
Job Details: 08/25/2023
Cc unit not cooling Found unit not defrosting properly Will need jazz board and harness And defrosted ; ordrng 1 WPW10503278 (refer elect cont brd) and 1 W11260592 (harns-wire)
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS09
Near Parma, OH 44134
David R
Job Details: 08/25/2023
Cc no noise and broken door latch. All sounds turned on but not working and damaged latch. Ordering controls and latch interlock ; ordrng 1 W10891019 (Panel control) and 1 W11467687 (Control) and 1 W11252187 (Interlock)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25IKWH01
Near Parma, OH 44130
Manny
Job Details: 08/25/2023
"Cc u it leaks, verified and found pin hole on water line, customer stated that can be shut off as the icemaker and dispenser doesnt work, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFW2055FRZ04
Near Novelty, OH 44072
Joe O
Job Details: 08/25/2023
Installed water valve. Tested. No drip forming. Advised customer to monitor. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Lakewood, OH 44107
Marie V
Job Details: 08/25/2023
"Cc that the unit is bouncing a lot. Confirmed, will need new suspension. Cust will not fix, ; ordrng 1 W11130362 (Dampers), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model DFE28JMHEES
Near Chagrin Falls, OH 44023
Corina B
Job Details: 08/25/2023
Used the bypass plug. Started to dispense water and ice. Office to refund money to customer. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chagrin Falls, OH 44022
Joe O
Job Details: 08/25/2023
Installed control. Op test okAdvised customer to monitor
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Westlake, OH 44145
Marie V
Job Details: 08/25/2023
Cc that used oven and time to turn on cancel button does not works. Confirmed. Unit will need new control; ordrng 1 W11620570 (Control)
We serviced a
WHIRLPOOL RANGE
Model wfe550s0lv2
Near Aurora, OH 44202
Joe O
Job Details: 08/25/2023
"Cc: right side cabinet getting hotFound insulation is in tact, and in place. Ran test bake. Found right side panel getting hot. Left side staying cooler. Needs door seal and insulationHad no service. Office to reschedule ; ordrng 1 W11542153 (Seal) and 1 W11161831 (insulation)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Parma, OH 44134
David R
Job Details: 08/25/2023
"Replaced icemaker, icemaker line, dual valve. Found a crack in water line to icemaker. No leaks. Customer to monitor. Good. Reset temps. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Olmsted Falls, OH 44138
David R
Job Details: 08/25/2023
Put new comp on. Put new drier filter on. Pushed drier back in place and line snapped at fridge. Took pics. Cannot get line from fridge liner. Non repairable. Calling techline to document. Non repairable. Whirlpool to contact customer. ; O-emld tckt
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ07
Near Painesville, OH 44077
Dan H
Job Details: 08/25/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44105
Bill
Job Details: 08/25/2023
"Cc not cooling in ff sec, confirmed cc. Found freezer over stuffed, explained to customer that that much food could not be in the freezer. Pulled all food out and cleared to vents of ice build up. Made adjustments to freezer door. Unit operating as intended."
We serviced a
WHIRLPOOL DRYER
Model GEQ9800PW1
Near Strongsville, OH 44136
Bill
Job Details: 08/25/2023
"Replaced thermal fuse, opt test good."
We serviced a
MAYTAG DRYER
Model MGD4500MW0
Near Chardon, OH 44024
Dan H
Job Details: 08/25/2023
"Customer complaint that unit is taking too long to dry, burner is working, good airflow out of unit, very little airflow outside, advised customer to have vent cleaned or that the vent run is possibly too long for unit to properly operate, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Maple Heights, OH 44137
Manny
Job Details: 08/25/2023
"Cc unit leaking from Ff door verified and Unit have cabinet damage, called tl spoke to Jonathan, he said due to the delivery date customer needs to contact product resolution team to see if they replaced the unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Conneaut, OH 44030
Dan H
Job Details: 08/25/2023
"Recovered refrigerant, nitrogen tested system, no leaks found, nitrogen purged system, recharged with 1.66oz of r600a, no frost pattern forming, low side at -20psi, high side at 60psi, called whirlpool techline spoke to Andrew says restriction is probably in the evaporator, cut cap tube at evaporator, good flow through evaporator side, very slow flow through cap tube, unit is being sent to review"
We serviced a
MAYTAG DRYER
Model MGD6630HW0
Near North Royalton, OH 44133
Bill
Job Details: 08/25/2023
"Changed control, opt test good."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Ashtabula, OH 44004
Dan H
Job Details: 08/25/2023
"Customer complaint of heating problems, thermal fuse, thermostats , element, thermal cut off all test good, unit is operating as designed"
We serviced a
KENMORE RANGE
Model 790.74233310
Near Cleveland, OH 44111
Manny
Job Details: 08/25/2023
"Cc unit only light one burner, verified and unit need switch harness, customer stated hell buy the part and will try to install it if unable hell call us to install.; ordrng 1 316580615 (harness-ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Lakewood, OH 44107
Manny
Job Details: 08/25/2023
"Replaced regulator and installed knob ran bake test no gas smell, customer checked and no smell, opt test ok"
We serviced a
ELECTROLUX DRYER
Model EFDE317TIW1
Near Solon, OH 44139
Bill
Job Details: 08/25/2023
"Changed blower wheel, opt test good."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Beachwood, OH 44122
Corina B
Job Details: 08/25/2023
Found the convection fan blade hitting the element. Adjusted the element. Tested opt test ok.
We serviced a
ELECTROLUX WASHER
Model EIFLS60LT1
Near South Euclid, OH 44121
Corina B
Job Details: 08/25/2023
"CC that the unit stopped draining after washing a down pillow. Confirmed. Checked drain pump and hose, clear. Will need a hose and pump. Customer does not want to repair ; ordrng 1 137240800 (Drain pump) and 1 134639910 (Hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Maple Heights, OH 44137
Bill
Job Details: 08/25/2023
"Cc unit not working, could not confirm. Found error code f8e1 long fill no fill. Customer informed me she had a plumber out who repaired a valve on the water line. Cleared code started unit, unit operating as intended. Customer stated that they where not used to the new unit as their old one was 15 plus years old. Instructed customer on how to use the unit properly."
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ02
Near Lyndhurst, OH 44124
Corina B
Job Details: 08/25/2023
"CC that the water is slow and not making ice. Confirmed. Found filter not installed correctly. Cycled the ice maker, not cycling. Replaced the ice maker from t/s. Tested filled. Opt test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near North Ridgeville, OH 44039
Angel
Job Details: 08/25/2023
Replaced upper cooling fan and control board.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Olmsted Township, OH 44138
Angel
Job Details: 08/25/2023
Replaced door seal opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Brook Park, OH 44142
Angel
Job Details: 08/25/2023
Replaced control board tested unit opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Willoughby, OH 44094
Jason N
Job Details: 08/25/2023
"Cc unit shaking violently in spin and its wrinkling her clothesRan auto test cycle, all function passed. Ensured unit is level. Checked tub suspension, checked good. No issues found with unit. Advised customer on unit operations. Op test good."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WSZ57L18DM00
Near Euclid, OH 44143
Jason N
Job Details: 08/25/2023
"Cc unit leaking and freezing up on the bottom Customer stated the unit started leaking from rear and the unit started freezing up on the bottom cover. Found leak in question is the copper source line, ferrule and nut are leaking from the valve connection. Advised customer she will need a plumber to repair or replaced source line. Found evaporator excessively frosting up. Checked thermistor resistance, reading 1.05k which equates to approx 90 degrees. Thermistor is out of range and will need replaced. Replaced thermistor using truck stock part. Cleared coils. Advised customer to allow up to 24 hrs for unit to regulate temperature. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Avon Lake, OH 44012
Angel
Job Details: 08/25/2023
"Cc that temps are not getting to cold in ff section. Took temps and they were at 45* and 48*, checked damper in diagnostics and it opens and closes but when freezer was running I could feel too much air getting through running normal out of diagnostics removed damper and found it had ice buildup around flap cleared it out and tested it again but was closing to quick not letting ff section cool enough so I wanted to see if it was the new thermistor so I ohmed it out and was reading fairly good but wasnt too sure about it so I installed old thermistor to see how refrigerator works now asked customer to monitor and if anything to give us a call."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland Heights, OH 44121
Jason N
Job Details: 08/25/2023
"Cc unit not powering on Checked power to unit, 0v L1 to L2. Found breaker for sub panel which feeds dryer unit is tripped. Reset breaker. Started unit, good heat and tumble. Advised customer if breaker continues to be an issue, breaker will need to be replaced by an electrician."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/24/2023
Cc unit not cooling Found no frost on evap Found compressor surging Taped and pressure tested found factory lockring leaking Replaced and installed drier Ran vac and recharged Compressor still surgingReplaced compressor Ran vac and recharged Waited to verify temps Unit is cooling properly at this time Advised to let cool 72 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near Chesterland, OH 44026
Corina B
Job Details: 08/24/2023
"CC that the lights and ice maker are not working. Confirmed. Found the deli board shorting the lights and ice maker. Unplugged the control, lights and ice maker started working. Opt test ok. Cust does not want to repair ; ordrng 1 W10815668 (Door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1MHKXMT08
Near Bedford, OH 44146
Brian M
Job Details: 08/24/2023
Cc unit leaking Found drain pan clogged Cleared pan OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brooklyn, OH 44144
Bill
Job Details: 08/24/2023
"Cc broken strike, confirmed cc. Replaced strike opt test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Strongsville, OH 44149
David R
Job Details: 08/24/2023
"Controls are good. Cooling off mode was on. Corrected, turned Unit on. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Perry, OH 44081
Dan H
Job Details: 08/24/2023
"Installed new user interface and harness, op test good"