Service History 133 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ1

Near Avon Lake, OH 44012

Angel

Job Details: 09/13/2021

"Cc that washer was off balance a lot and not rinsing properly. Verified and ran diagnostics found error code F0E5 OFF BALANCE LOAD DETECTED, pushed on the basket down and was bouncing to much causing it to go on a off balance load will need damper assembly. Ordering parts.; ordrng 1 W10780048 (Damper assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Solon, OH 44139

Jason N

Job Details: 09/13/2021

"Cc unit making grinding noise and not starting Ran wash test, during initial drain out, bringing nose from drain pump, something stuck in impeller. Pulled drain pump, found piece of glass. Removed and retested. No abnormal sounds heard. Wash and drain working properly. Op test good. Customer request to have drain pump replaced anyway. Replaced using misc. truck stock part. Op test good. ; used 1 WPW10531320 (Drain pump) from stock"

We serviced a

MAYTAG WASHER

Model MHWZ600TW01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/13/2021

Cc of leak Ran unit checked over unit could not see where a leak happened Checked filter Nothing in it Advised to watch

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Avon Lake, OH 44012

Angel

Job Details: 09/13/2021

Pressure switch and hose were replaced opt test no good. Ran a rinse and spin to verify and washer was not draining properly. Had to get access to drain pump and found that it was clogged up with bra paddings cleaned out tested unit and unit is draining and washing as should. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Richmond Heights, OH 44143

Corina B

Job Details: 09/13/2021

CC that the dishes are dirty. Checked the power at the control 0 volts to the pump and motor. Will need a new control. Office to reschedule ; ordrng 1 W11306302 (Control)

We serviced a

GE DISHWASHER

Model GLD5660N10SS

Near North Ridgeville, OH 44039

David R

Job Details: 09/13/2021

"Cc unit is not starting, display buttons work fine. Press start, do not here doors switches activating. Opened up unit panel. Found the bracket door to door switches knocked out of placed not allowing them to activate. Corrected. Let customer know to make sure not to slam door, most likely what caused problem. Unit is good and running. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIHZ01

Near Garfield Heights, OH 44128

Jason N

Job Details: 09/13/2021

Cc unit ice dispense concerns.Customer stated unit will sometimes dispense crushed with cubes. Tested ice dispense functions on cubed and crushed. All functions normal. Advised customer that its normal for some crushed pieces to dispense with cubes and for a cube to slip by occasionally when dispensing crushed. Unit is working as designed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44119

Corina B

Job Details: 09/13/2021

CC that there is frost in the freezer. Found the ff gasket not touching the frame. Steamed the gasket out. Ff 37* Fz 0*. Opt test ok.

We serviced a

GE REFRIGERATOR

Model DFE28JMHCES

Near Ashtabula, OH 44004

Dan H

Job Details: 09/13/2021

"Customer complaint that unit is not making ice, fresh food section temperature at 41 degrees, fresh food section evaporator fan is running, freezer section temperature at 20 degrees, found freezer section evaporator fan not running, fan is receiving 14vdc, unit needs new freezer section evaporator fan motor ; ordrng 1 WR60X10352 (Frz fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Conneaut, OH 44030

Dan H

Job Details: 09/13/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees, freezer section temperature at 41 degrees, found seam on filter drier failed, unit needs new filter drier; ordrng 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW

Near Parma, OH 44134

Manny

Job Details: 09/13/2021

"Unit is drawing 8.2 amps when trying to start, compressor is over heating, unit will need new compressor. Ordering compressor and uv drier; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Uv drier)"

We serviced a

GE REFRIGERATOR

Model GSS25GMGGCES

Near Andover, OH 44003

Dan H

Job Details: 09/13/2021

"Customer complaint that unit is not dispensing water or making ice, confirmed, found water filter not installed completely, corrected water filter , op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW9620HC2

Near Parma, OH 44134

Manny

Job Details: 09/13/2021

"Cc unit not operating as it should, Found F0E5 for off balance load, ran manual test and unit goes off balance during sensing cycle, unit doesnt have any of the legs installed causing it to rock back and forward making it go out of balance. Ordering lvling legs, place customer in cancellation list.; ordrng 4 W10888529 (Lvling legs)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rome, OH 44085

Dan H

Job Details: 09/13/2021

"Customer complaint that unit is not spinning properly, ran diagnostics found f8e1(long/no fill) error code, cold water valve barely opening, unit new valve ; ordrng 1 W11038689 (Valve)"

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWP2

Near Montville, OH 44064

Dan H

Job Details: 09/13/2021

"Customer complaint that unit is not drying and not washing properly, ran diagnostics found 7-1(no heat) error code, unit completed test cycle, heater is working, unit needs new control, customer does not want repair at this time ; ordrng 1 W10854215 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Independence, OH 44131

Manny

Job Details: 09/13/2021

"Cc unit not felling hot water, found errors F4E0, F3E2, unit will need water inlet valve ordering inlet valve.; ordrng 1 1 (Water inlet valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 09/13/2021

"Customer complaint that unit was not washing, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Willoughby, OH 44094

Joe O

Job Details: 09/13/2021

"Incorrect part received. Received ff door hinge. Re ordering freezer hingeHinge out of stock, office to reschedule ; ordrng 1 W11505709 (Freezer hinge)"

We serviced a

MAYTAG DBL WALL OVEN

Model MEW5630DDW

Near Geneva, OH 44041

Dan H

Job Details: 09/13/2021

"Customer complaint of no power, Confirmed , control is receiving 120vac , unit needs new control , control is showing out of stock, customer does not want repair at this time ; ordrng 1 WP8507P321-60 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model wtw4816fw2

Near Cleveland, OH 44105

Manny

Job Details: 09/13/2021

"Replace main control and shifter actuator, ran calibration and diagnostics cycle opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH1

Near Madison, OH 44057

Dan H

Job Details: 09/13/2021

"Customer complaint that unit fills for a minute then shuts off, customer started normal wash cycle, unit filled, wash motor never started, ran diagnostics found 4-3(motor not running ) and 7-1(no heat) error codes, heater working after test cycle, unit needs sump and control, installed sump assembly op test good , ordering control, part is out of stock so not scheduling return appointment ; ordrng 1 W11305303 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Joe O

Job Details: 09/13/2021

"Cc: not cooling properly, intermittent iceFound temps in ff section at 55 degrees, freezer at 16 degrees. Found ff evap completely frosted over. Needs ff evap fan harness and drip pan; ordrng 1 W11087438 (motor-evap) and 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS207BSS00

Near Cleveland, OH 44124

Brian M

Job Details: 09/13/2021

Cc unit not baking properly Ran test bake to 350 Found no issues with temps Ran broil and convect No issue found Advised to watch Advised on letting unit preheat longer after timer goes off

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Avon Lake, OH 44012

Marie V

Job Details: 09/13/2021

"Cc that the unit does not work. Corn. Check power coming in, found N burned out in terminal block. Took door off and inspected control board. Looks, good, unit will need terminal block and drain pump.; ordrng 1 W11132441 (Terminal block) and 1 W11412291 (Drain pump)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Beachwood, OH 44122

Corina B

Job Details: 09/13/2021

"CC that the ice maker is not working and the light in the ff section is dim. Confirmed. Fz 0 ff 37. Checked the wires at the door, good. Cycled ice maker, cycled. Found the ff top back light dim. Will need a new ice maker and led ; ordrng 1 W11130208 (Led), used 1 WPW10756907 (Ice maker), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Cleveland, OH 44135

Manny

Job Details: 09/13/2021

"Cc unit not cooling, confirmed unit is at 59 in the RC and 17 in the FC, took evap cover off found evap cover in frost, set unit to diagnostics #13 for defrost cycle. Found evap thermistor open, use WPW10384183 thermistor from T/S, advise customer to keep an eye on the unit and to allow at least 8 hrs for temp to start equalizing.; used 1 WPW10384183 (Evap thermistor) from stock"

We serviced a

GE REFRIGERATOR

Model GFD28GELCDS

Near Ashtabula, OH 44004

Dan H

Job Details: 09/13/2021

"Customer complaint that freezer section ice maker is not making ice, confirmed, valve is working, unit needs new ice maker , customer does not want repair ; ordrng 1 WR30X28682 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44112

Corina B

Job Details: 09/13/2021

Replaced the control. Part was not on pvr. Brought core back for return. Opt test ok ; used 1 W11035836 (Control) from stock

We serviced a

MAYTAG RANGE

Model MER8674AB0

Near Rome, OH 44085

Brian M

Job Details: 09/13/2021

Installed element and switch OP Test Ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS6

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/13/2021

Found the control missing p4 on the new control. Took picture. Will need a new control. Left control with customer to look at new one. ; ordrng 1 W10210871 (Holder)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ00

Near Roaming Shores, OH 44085

Brian M

Job Details: 09/13/2021

Installed fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWC425BW0

Near LaGrange, OH 44050

David R

Job Details: 09/13/2021

Cc unit not spinning. Found basket speed error. Actuator not switching over. Replaced from t/s. Unit is working but loud in spin. Let customer know gearcase will probably need to be replaced next but she is fine with not getting that repaired at the time being. Unit is good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH73521CS6

Near Strongsville, OH 44149

David R

Job Details: 09/13/2021

"Cc unit door display going in and out every time opening up and closing door. Found door wires cut through. Door switches check good. Will need new door. Customer paid SVC , do not order parts. ; ordrng 1 W10893442 (Door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, OH 44135

Marie V

Job Details: 09/13/2021

Replaced control and valve. Op test NG. Found lid lock open. Will need new lid lock. ; schdld next appmnt for 9/27 MON !

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Avon Lake, OH 44012

Angel

Job Details: 09/10/2021

Cc that lid was not closing. Verified and found lid lock shut closed with out the lid being down. Explained to them that when they select a cycle and unit starts not to try to open the door before it closes because it can trigger the lid lock and keep it shut and also to try not to slam the lid. Ran diagnostics theres no error codes and also did a manual test with lid lock and functioning as should. Recommended that max load is 6 to 7 regular bath towels and 1 to 2 tablespoons of detergent is enough to wash there clothes. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ABB2221WEW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/10/2021

Cc unit not cooling properly Customer had unit turned off and defrosted but stated they had a ice build up Advised it may have been a defrost issue Plugged unit in and watched for frost pattern Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Mantua, OH 44255

Brian M

Job Details: 09/10/2021

Installed valve and icemaker OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Parma, OH 44130

Marie V

Job Details: 09/10/2021

"Cc that the unit is not cold enough on fresh food section. Confirmed. Took temp fresh food section 55* and -10 on freezer. Check continuity on bimetall . Is good. Tried to put unit on defrost mode, failed. No power coming out of control and evaporator fan keep running. Unit need control replaced. Replace control from T/S. Set unit into a defrost mode. Pass. Defrosted all evap. Put back together and advise cust to allow 24 hours for unit to reach normal temps. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Strongsville, OH 44149

David R

Job Details: 09/10/2021

"Customer said another servicer was out but couldnt diagnose. Cc unit not cooling correctly. Found evap build up of ice in FF. Followed service pointer. Found unit control not up to date version. Will need new control, new evap cover with fan. Dual valve and Orion board if necessary upon return. Will need to take off door to get shelving out and this is a larger job, will need to also steam off ice.*** setting as a 2 job count and requesting double labor. ** place on cancellation list. ; ordrng 1 W11389713 (Control) and 1 W10889841 (Cover evap) and 1 W11164517 (Orion control) and 1 W11535162 (Dual valve)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ravenna, OH 44266

Brian M

Job Details: 09/10/2021

Installed panel and control Ran auto test OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model MER6769BAW

Near Euclid, OH 44123

Corina B

Job Details: 09/10/2021

"CC that the front left burner is not working. Confirmed. Checked the switch h1 to h2 240 volts. Will need a new burner. ; ordrng 1 W10823704 (Burner), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Chesterland, OH 44026

Dan H

Job Details: 09/10/2021

"Installed new user interface and control, op test good"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPA00

Near Pepper Pike, OH 44124

Dan H

Job Details: 09/10/2021

"Customer complaint that unit was making noise then died all together, confirmed, power to control, , unable to diagnose noise since nothing is running, unit needs new control; ordrng 1 W11034363 (Cntrl)"

We serviced a

KITCHENAID WALL OVEN

Model KEBS107BBL2

Near Chardon, OH 44024

Joe O

Job Details: 09/10/2021

Cc: intermittently not startingFound when attempting to start unit says error and will not start. Unit displays the temp probe temps and says error. Ui is not allowing correct settings to be pressed. Found unit intermittently will allow unit to start. Needs controlControl shows discontinued; ordrng 1 3181703 (microcomputer(discontinued))

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Chardon, OH 44024

Joe O

Job Details: 09/10/2021

"Cc: pin popping out, not allowing washer to workFound actuator arm came off. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Willoughby, OH 44094

Jason N

Job Details: 09/10/2021

"Cc unit not powering onChecked power in to unit from j-box. Found hot wire not secured to terminal screw. Reconnected and tightened. Power restored to unit. Ran wash test, op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FMS01

Near Chesterland, OH 44026

Jason N

Job Details: 09/10/2021

"Cc unit not cooling.Customer diagnosis was that it was either control related or refrigerant system related. Found no frost pattern on evaporator. Tapped system, unit low side in 22 in/hg vacuum. Unit has sealed system leak. Pressurized system with 150psi of nitrogen. Found leak at evaporator. Unit needs evaporator and possible compressor. Quoted customer. Customer stated that was too much for repair, declined at this time. Estimate only. ; ordrng 1 WP2306093 (Evaporator) and 1 W10841139 (Comp), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

FRIGIDAIRE WASHER

Model FFFS5115PW0

Near Madison, OH 44057

Jeff M

Job Details: 09/10/2021

The unit is not agitating or spinning I found at the motors receiving power needs a new motor estimate only; ordrng 1 134638900 (Motor) and 1 123 (Shipping)

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW57UC6FS3

Near Strongsville, OH 44136

David R

Job Details: 09/10/2021

"Dent is on framework, not a repairable item. Called techline, not repainted, customer to call customer service and they will handle it from there. ; O-emld tckt"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Royalton, OH 44133

David R

Job Details: 09/10/2021

"Replaced deflector, vent and dispenser. Cleaned water out from float switch tray. Ran unit multiple times. Adjusted legs. No leaks."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Mayfield Heights, OH 44124

Jason N

Job Details: 09/10/2021

"Cc unit not cooling, making loud noise Customer stated unit ice maker is not making ice and unit seems warmer then normal. Found freezer evap frosted over. Ran test 6, bimetal reading closed. Ran force defrost, heater circuit turned on. Ordering freezer evap harness.; ordrng 1 W11224591 (Motor evap harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW2

Near Lakewood, OH 44107

Corina B

Job Details: 09/10/2021

"CC that ui comes up. Checked the connections good. Found water in the rotor and stator. Tub is cracked. Will need a new tub. ; ordrng 1 W10193886 (Tub), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EB2

Near Ravenna, OH 44266

Brian M

Job Details: 09/10/2021

"Cc front right burner making noises Found switch to be burnt out Needs switch ; ordrng 1 WP3149400 (switch-inf), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, OH 44124

Jason N

Job Details: 09/10/2021

"Cc unit bake not workingCustomer stated unit wasnt keeping correct temperature before, now not working at all. Ran bake test, good spark, no ignition. Did not smell any gas. Ran broil test, same result. Checked gas regulator safety, not shut off. Checked voltage to valve coils, 0v. Unit needs DSI board. Customer had parts from another service company(they came out and ordered 7 parts!), DSI board was amongst them. Replaced DSI board using customer part. Ran bake test to 350, good ignition and preheat. Op test good. ; used 1 W10860926 (DSI module) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Burton, OH 44021

Joe O

Job Details: 09/10/2021

"Cc: intermittently not draining, top rack falling outFound adjusters broken, Found drain pump overheating. Needs drain pump, and adjustersCustomer showed pop; ordrng 1 W10876537 (drain pump) and 1 W10712395 (adjuster)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Newbury Township, OH 44065

Joe O

Job Details: 09/10/2021

Cc: not washingFound unit not shifting. Actuator arm came off. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock

We serviced a

AMANA WASHER

Model NTW4605EW

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/10/2021

"CC that the unit is not draining. Ran diag F7E5 SHIFTER FAULT. Checked the shifter the screw is rusted and can not remove it. Will need a new gearcase, shifter, wire harness and control. ; ordrng 1 W11116498 (Control) and 1 W11454741 (Gear case) and 1 W10913953 (Shifter) and 1 W11025584 (Harness) and 2 9741052 (Screw)s"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Mantua, OH 44255

Brian M

Job Details: 09/10/2021

Cc unit not heating Found element open Needs element ; ordrng 1 W11182108 (elmnt-bake)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Warrensville Heights, OH 44122

Dan H

Job Details: 09/10/2021

"Installed new user interface and control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Cleveland, OH 44128

Dan H

Job Details: 09/10/2021

"Customer complaint that unit is not cooling nothing is working, confirmed, found power cord disconnected inside compressor compartment, plugged in, everything started running, unit started cooling, advised customer to allow 24 hours for unit to reach correct temperatures"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB0

Near Roaming Shores, OH 44084

Jeff M

Job Details: 09/10/2021

Installed the new part op tested good. Harness cord

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Williamsfield, OH 44093

Jeff M

Job Details: 09/10/2021

Installed the new part op tested good. Lock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near North Royalton, OH 44133

David R

Job Details: 09/10/2021

Cc unit not leveled. Tried raising leveling legs. Doors stayed the same. Tried adjusting at hinge. Doors stayed the same. Let customer know. Ok. Tightened up handles. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM10

Near Westlake, OH 44145

Gabriel P

Job Details: 09/10/2021

"Found valve crack and leaking giving estimate ; ordrng 1 W10865826 (Valve), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Amherst, OH 44001

Angel

Job Details: 09/10/2021

Cc that unit was banging around. Verified unit just went out of balance i leveled out unit and ran a calibration and auto test unit working as designed. Explained only to use 6 to 7 regular bath towels for a max load and only 1 to 2 tablespoons of detergent. Opt test ok.

We serviced a

KENMORE RANGE

Model 790.7751381

Near Westlake, OH 44145

Gabriel P

Job Details: 09/10/2021

"Found no leaks,opt test ok show customer plus we didnt smell anything"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Chagrin Falls, OH 44022

Jason N

Job Details: 09/10/2021

"Cc unit ice melting, warm in ff section.Found ff section at 58 degrees and ice is melting in container. Found no airflow through ice maker, freezer evap is frosted over. Ran diagnostics, in test 39, found ff evap thermistor is reading open, low temperature value, unit not switching to ff evap for cooling. Unit needs ff evap harness. ; ordrng 1 W11087438 (Harness)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near South Euclid, OH 44121

Corina B

Job Details: 09/10/2021

"CC that the unit does not drain the clothes. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Ran a Manuel test with agitate and spin. The basket is not engaging to spin. The wash plate is seized to the gearcase. Will need a gearcase, washplate and hub. ; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate) and 1 W10528947 (Hub)"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3017LSG

Near University Heights, OH 44118

Dan H

Job Details: 09/10/2021

"Customer complaint that oven is not heating, Confirmed, igniter is weak, unit needs new igniter ; ordrng 1 5304509706 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Streetsboro, OH 44241

Brian M

Job Details: 09/10/2021

Cc unit still making noise Found rotor hitting drain pan still during heavy loads Drain pan is bowed and hits the rotor Feet are maxed out Advised on replacing drain pan or getting appliance feet pads that raise it up more

We serviced a

MAYTAG DRYER

Model PYE2300AYW

Near Lyndhurst, OH 44124

Joe O

Job Details: 09/10/2021

"Installed thermal kit, belt, and pulley. Ran test cycle. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS01

Near Westlake, OH 44145

Gabriel P

Job Details: 09/10/2021

Replace blower and fuse opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDW00

Near Ashtabula, OH 44004

Jeff M

Job Details: 09/10/2021

Compressor is running no heat transfer zero frost pattern room temperature inside of the machine. Needs a evap compressor filer ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor)

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW

Near Streetsboro, OH 44241

Brian M

Job Details: 09/10/2021

Complaint no power Found factory wire harness not plugged in in the back of unit Plugged in OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM354DSS4

Near Mentor, OH 44060

Joe O

Job Details: 09/10/2021

"Cc: not drying properlyCustomer stated silverware, plastics and some of the glasses are not drying properly. Found error codes f7e1(no heat) f8e1(slow drain) f8e2(drain motor electrical issue). Ran diagnostics test cycle. Found cold water at start of cycle. Advised customer plastic does not dry well in the dishwasher, stated plastic does not hold heat to dissipate water. Advised tops of cups will not dry either. Advised customer to run hot water at the sink prior to starting unit. Found unit is draining properly. Found not heat. Ohmed out heating circuit. Needs controlCustomer does not want to repair at this time; ordrng 1 W10854216 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Westlake, OH 44145

Gabriel P

Job Details: 09/10/2021

Correct issue opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS2

Near University Heights, OH 44118

Dan H

Job Details: 09/10/2021

"Installed new heater and control, op test good"

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW04

Near Lyndhurst, OH 44124

Dan H

Job Details: 09/10/2021

"Customer complaint that unit is leaking, confirmed, found suction line frozen , recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER), 1 Tjaf1200, 1 W10890126 (Lok ring), 1 W10898074 (Lok prep), 1 W10891058 (Lok ring), and 1 W1089157 (Lok ring) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51ES4EB00

Near Berea, OH 44017

Angel

Job Details: 09/10/2021

Cc that unit was burning there food when baking. Customer explained that they set oven to 250* and that they thought it was good enough before the temp was up to temp to put in food and when they took it out it was burnt. Explained to customer that when they set the preheat temp once it reaches the desired temp they would have to wait at least 20mins before inserting the food in the oven to have proper temperature in the oven. Tested unit by preheating to 350* and waited 20mins and showed the customer the temperature that it was at 360* i also explained to them that they can calibrate it to there desire and they wanted me to calibrate it to -5* for them. Unit working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland Heights, OH 44112

Corina B

Job Details: 09/10/2021

Replaced the shifter. Ran a calibration. Opt test ok. Advised cust to replace the plastic vent with a semi or rigid vent.

We serviced a

FRIGIDAIRE WASH/DRY COMBO

Model FEX831CS0

Near Ashtabula, OH 44004

Jeff M

Job Details: 09/10/2021

The unit is making a slow screeching sound I found the upper front felt is worn down next to nothing needs a new felt; ordrng 1 5303937182 (Felt) and 1 123 (Shipping)

We serviced a

KENMORE DRYER

Model 11062722100

Near Ashtabula, OH 44004

Jeff M

Job Details: 09/10/2021

The belt is broken needs a belt ; ordrng 1 341241 (Belt) and 1 Shipping (Shipping)

We serviced a

MAYTAG DRYER

Model MGDB725BW0

Near Painesville, OH 44077

Joe O

Job Details: 09/10/2021

"Cc: squeaking/squealingFound rollers worn, and blower belt dry rotted. Needs dryer repair kit and blower beltCollected funds on job 377878; ordrng 1 4392067 (dryer repair kit) and 1 WP8544742 (belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Mayfield Heights, OH 44124

Dan H

Job Details: 09/10/2021

"Customer complaint of noise during agitation, found new style shifter disconnected from cam, installed new old style shifter , op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near South Euclid, OH 44121

Corina B

Job Details: 09/10/2021

CC that there are loud noises. Confirmed. Found the shifter not in the correct position. Service pointer W11531483 to replace the shifter. Replaced the shifter from t/s. Opt test ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Cleveland Heights, OH 44121

Corina B

Job Details: 09/10/2021

CC that the ice maker is not working and food freezing in the ff section. Checked the temp ff 37* Fz -2. Temp is set at -4 in the Fz and 37 in the ff. The top shelf of the ff section is at the highest point. Advised cust to lower the shelf for a gallon of milk can fit to have the proper airflow. Set the freezer at the correct temperature. Ice maker cycled properly. Working as designed.

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Painesville, OH 44077

Joe O

Job Details: 09/10/2021

Cc: loud in spinRan drain and spin. Found bearings failing. Needs bearing kitRescheduling to allow more timeCollected funds for job 378664; ordrng 1 W10435302 (bearing)

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Garfield Heights, OH 44105

Marie V

Job Details: 09/10/2021

"Cc that the unit is too loud. Confirmed , noise comes from pulley. Replace dryer kit. Tested unit. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Bentleyville, OH 44022

Jason N

Job Details: 09/10/2021

"Cc unit frost in freezer, condensation, and leaking Found frost buildup in freezer, door gasket is sealing properly. Ice is also built up at rear of ice maker housing in ff section. Per service pointer W10842568 for frost buildup in freezer, unit needs air flow adapter kit. Also find water sitting under deli drawers, ff evaporator drain is clogged, will need cleared out. ; ordrng 1 W10864518 (Adapter kit)"

We serviced a

WHIRLPOOL RANGE

Model RBD245PDQ12

Near Brecksville, OH 44141

Marie V

Job Details: 09/10/2021

"Cc that the unit does not have display. Confirmed she said it came on one time but it when away. Control is getting 244V. All connections are good. You can turn the oven on but no display. Unit will need control. It shows that the part is discontinued.; ordrng 1 4452890 (Control is discontinue), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, OH 44139

Jason N

Job Details: 09/10/2021

"Cc unit not making iceRan manual ice maker harvest test, ice maker will not index. Replaced ice maker using truck stock part. Advised customer to allow up to 48hrs for ice maker to produce adequate ice for dispense. Op test good. ; used 1 WPW10300024 (ICE MAKER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near North Royalton, OH 44133

David R

Job Details: 09/10/2021

"Replaced drier with lockring, after 5 mins of holding fitting would let refrigerant through. Talk to Brian. Requesting second tech to come and inspect/ help with repair.**requesting GP. ** 3 job count; ordrng 1 WPW10143759 (Drier), used 2 W11506635 (Coupler), 2 W10895723 (Coupler), 2 W10895757 (Coupler), 2 WPW10143759 (DRIER), and 2 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HC

Near Chagrin Falls, OH 44023

Marie V

Job Details: 09/10/2021

Replaced dispenser and ran unit to test. Pass. Advice cust to use 1-2 tablespoons of detergent and 6-7 bath towels = a full load. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Brooklyn, OH 44144

Angel

Job Details: 09/10/2021

Ice maker and ice door chute was replaced. Cycled ice maker and made sure it filled.Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Brooklyn, OH 44144

Manny

Job Details: 09/10/2021

"Ran diagnostics Unit has a plastic on plastic grinding sound, sound can only be heard when unit reaches high RPM during spin, found pulley guard screw loose causing it to rub against the pulley. Removed guard to inspect unit for damage everything seems to be ok. Ran calibration unit operating as it should. Opt test ok"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Solon, OH 44139

Jason N

Job Details: 09/10/2021

"Cc unit not heating Customer suspected heater element was bad. Checked thermals on unit, found heater element open. Replaced heater element using customer supplied part. Ran dryer op test, good heat. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258VEM4

Near Aurora, OH 44202

Jason N

Job Details: 09/10/2021

"Cc unit stopped coolingCustomer stated unit freezer thawed and all the ice melted. He cleared it unit and plugged back in. He said he thought he smelt a burning smell within unit and unplugged. Unit unplugged when I arrived. Plugged in unit. Compressor running, unit starting to cool. Ran manual diagnostics function tests, all tests passed. Let unit run in cooling mode for awhile and observed. No issues found at this time. Advised customer possible control issue/stuck defrost. Would quote customer for control if issue returns."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Oakwood Village, OH 44146

Manny

Job Details: 09/10/2021

"Cc unit not making ice after previous tech left, found ice make in the off position and eye sensor block with factory tape, turned on ice maker ran service mode harvest and fill test both pass advice customer to monitor the unit, customer also stated that the LEDs in the RC are blinking, found freezer LED off, replace the led module, by service pointer disconnected the unit and restarted it LEDs are still intermittent. Service pointer suggest to replace main board, customer doesnt want to repair, asked if there is anything I can do to help, advise customer that I could disconnect one of the module that is blinking, she said to do it. Disconnected LED module opt test ok; used 1 W10695459 (Led module) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAW0

Near Geneva, OH 44041

Jeff M

Job Details: 09/10/2021

Installed the new part op tested good. Gasket

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Mentor, OH 44060

Joe O

Job Details: 09/10/2021

"Cc: convect fan shutting off intermittently, switch faultyFound switch is functioning correctly. Advised customer the convect fan is designed to shut off intermittently throughout the heating cycle. Ran tes bake. Op test ok"