Service History 133 - Fred's Appliance

We serviced a

KITCHENAID WALL OVEN

Model KEBS207SSS04

Near Mentor, OH 44060

Jason N

Job Details: 01/05/2023

"Cc unit upper oven preheating slowly and either burning or not cooking food fullyRan bake test to 300 degrees, confirmed unit is slowly preheating, broil element is cycling inner and outer, bake element is not working, lower oven plate is not getting hot. Unit need bake element. Part is not showing in stock at Marcone, office to schedule customer with next service date. ; ordrng 1 WPW10207398 (Bake element)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ07

Near Eastlake, OH 44095

Joe O

Job Details: 01/05/2023

"Installed gaskets. Gaskets will not stay seated correctly. Steamed gaskets. Gaskets still will not stay seated, or seal. Needs freezer door, ff door, and washers. Doors special order. Office to reschedule; ordrng 1 LW10852152 (dor-fip) and 1 LW10852154 (dor-fip) and 1 WPW10612925 (nameplate) and 2 WP489467 (washer)s"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Broadview Heights, OH 44147

Marie V

Job Details: 01/05/2023

"Cc that unit is taking a long time to dry and theres lint building up inside dryer. Confirmed. Stared unit, heats perfect. Followed vent. Found it was completely clogged. Cleaned up and left number to have company clean all the vent also found seal is breaking. Ordering seal. ; ordrng 1 W10906683 (Seal) and 1 WPY055980 (Adhesive)"

We serviced a

GE WASHER

Model GHWN4250D1WW

Near Chardon, OH 44024

Jason N

Job Details: 01/05/2023

"Cc unit filling with hot water only, and sometimes unit does not spin outRan wash test on hot and cold, found cold valve is not working, no cold water coming. Unit will need valve assembly replaced. Ran drain and spin test, suspension rods are weak, basket sagging and bouncing around. Quoted customer for valve and suspension. Customer declined repair at this time, estimate only. ; ordrng 1 WH13X10053 (Valve) and 2 WH16X10158 (Front spring)s and 2 WH16X10159 (Rear spring)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Beachwood, OH 44122

Manny

Job Details: 01/05/2023

"Cc unit makes ice sometimes, verified and container half full, removed ice maker cover and ran harvest, ice maker its getting stuck and when it can keep going its jumping unit needs ice maker.; ordrng 1 W11579560 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near South Euclid, OH 44118

Manny

Job Details: 01/05/2023

"Unit needs ice maker, container, chute, motor and coupling.; ordrng 1 W11244434 (ice-contnr) and 1 WPW10293212 (chute) and 1 WP2220458 (coupling) and 1 W10873791 (icemaker) and 1 W11202789 (motor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HBS04

Near Broadview Heights, OH 44147

Marie V

Job Details: 01/05/2023

"Cc that water and ice are not working, did some job in the home water and unit stopped dispensing . Confirmed. Found water line frozen and ice maker as well. Defrosted lines, ran step 19 for heater and cycled ice maker. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chardon, OH 44024

Jason N

Job Details: 01/05/2023

"Cc unit not draining at end of cycleRan diagnostics, found codes f9e1 for product not draining and f9e2 for drain motor electrical problem. Ran auto test cycle, all functions passed, unit drained out properly. Started cycle and canceled cycle several times. Could not get drain pump to fail, but did quote customer for drain pump replacement due to both fault codes being present in history. Few places drain pump using misc. truck stock part. Ran auto test cycle. Op test good. ; used 1 W11412291 (Drain pump) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Chesterland, OH 44026

Jason N

Job Details: 01/05/2023

"Cc unit vibrating during cycleRan auto test, all functions passed, no fault codes stored. Unit is level and suspension checks good. Ran load test w/5 towels, then switch over to drain and spin. Unit vibration minimal. Advised customer some vibration is expected, advised customer on load sizing and proper load balancing in basket is offbalance issues arise. No issues found with unit. Unit is working as designed."

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/05/2023

"Replaced drum, opt tets ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Mentor, OH 44060

Joe O

Job Details: 01/05/2023

"Arrived unit no longer cooling. Called whirlpool tech line spoke with Andrew. He stated to replace the compressor. Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 56g of r600. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Cleveland Heights, OH 44106

Manny

Job Details: 01/05/2023

"Replaced all parts ordered, ran test cycle, good, ran normal cycle with towels , got them wet and switched to drain and spin, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 01/05/2023

"Cc unit not working properly, verified and ran diagnostics no codes found, ran test cycle, opt test ok unit working as designed"

We serviced a

GE DISHWASHER

Model PDW7980N10SS

Near Madison, OH 44057

Joe O

Job Details: 01/05/2023

Installed valve. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Streetsboro, OH 44241

Brian M

Job Details: 01/05/2023

"Cc unit not spinning Suspect tub hub Could not remove washplate without damaging it Found tub hub worn out teeth on gearcase worn as well Tub hub, washplate and gearcase ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG02

Near Avon, OH 44011

Angel

Job Details: 01/05/2023

Replaced freezer door and added to nylon washers to lift door a little higher opt test ok.; used 2 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near North Ridgeville, OH 44039

Angel

Job Details: 01/05/2023

Cc that unit was not making ice. Verified and the ice maker was on so I jumped started it and it cycled properly but noticed there was water running down the back wall took apart freezer and removed ice maker and found that the fill tube was completely frozen causing the no ice issue. So I removed the fill tube from the back of unit cleared it out and sealed around the outside to keep warm air from getting in cycled the ice maker again and it filled perfectly. Explained to customer since the unit is new and having a new filter installed as well most likely the unit probably still had air in the line causing the issue but its working now opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Elyria, OH 44035

Angel

Job Details: 01/05/2023

Cc that unit is smelling like gas and they had the gas company out and tagged the unit. Verified by turning on gas and found it was leaking pretty good by the main line that connects to the gas valve. Turned off gas removed line and cleaned it off reinstalled line and tightened it properly tested unit again and its not leaking anymore and cant smell anything either i used soap suds on all fittings to make sure tested the cooktop and oven and it functioned as should opt test ok. Customer states unit is under 1 year manufacturer warranty but doesnt have the POP stated that if she finds it she will call us back.

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Painesville, OH 44077

Dan H

Job Details: 01/05/2023

"Installed new gearcase, slider, motor, clutch, and rotor, op test good"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Aurora, OH 44202

Brian M

Job Details: 01/05/2023

F4e1 From previous experience unit will need harness thermostat and acu Extra labor unit has to be disassembled to replace wiring ; ordrng 1 W11568584 (Thermostat fix) and 1 W10886919 (lmp-basles) and 1 W11356970 (Harness) and 1 W11356977 (Harness) and 1 W11317200 (Harness) and 1 W11325603 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Parma, OH 44129

Angel

Job Details: 01/05/2023

Cc that unit stayed on spin and it was just flashing. Cancelled the cycle and ran diagnostics and found error code F0E5 off balance load detected erased error code ran a calibration and auto test and passed. Explained to customer not to over fill washer which he was and I leveled out unit because it was not leveled properly either also explained that if washer goes off balance again and he catches it he can pause the unit rearrange the clothes and start the cycle again from where it left off opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Lorain, OH 44052

Gabriel P

Job Details: 01/05/2023

"Replace control and console ,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QMS02

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 01/05/2023

Replace inverter and compressor start right up opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFG374LVS0

Near Solon, OH 44139

Brian M

Job Details: 01/05/2023

"Cc unit will run then shuts off Found spark module failing Needs spark module ; ordrng 1 WPW10331686 (module,spark), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5800BW0

Near Solon, OH 44139

Brian M

Job Details: 01/05/2023

Cc of long dry times Found customer to have installed new vent hose was extremely longCut down to size Ran test cycle getting really good heat out of vent Advised on vent cleaning

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Ashtabula, OH 44004

Dan H

Job Details: 01/05/2023

"Installed new light socket, op test good"

We serviced a

GE DISHWASHER

Model GDF520PGJ4CC

Near Oberlin, OH 44074

David R

Job Details: 01/05/2023

"Replaced all controls, door harness, hinge and gasket. Tested, all components working. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Maple Heights, OH 44137

Brian M

Job Details: 01/05/2023

Prior to moving out customer already had floor damaged Advised to customer of how the unit is tightly installed there is no side to side adjustment and doors will slightly touch at the top due to not being able to be installed properly Installed listed parts Cycled icemaker OP Test Ok Advised to watch

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Cleveland, OH 44109

Angel

Job Details: 01/05/2023

"Cc that unit will not do anything besides keep draining. Plugged in unit and it was in flood mode so I cancelled it out and ran diagnostics and it had a F8E1 error code meaning long fill, long fill so I tested the valve and it was fine than I ran a auto test and passed so I started a normal cycle to make sure the main board is detecting how much water is coming into the unit and it was it filled and started washing as should. Explained to customer it couldve been a glitch in the control or they had low water pressure causing issue because the pressure hose was fine as well. Recommended to monitor for now because unit is working as should opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Westlake, OH 44145

Angel

Job Details: 01/05/2023

Cc that unit is leaking when its not running. Verified and found that the water supply line was leaking customer will need new supply line for unit to fix leak issue opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Walton Hills, OH 44146

Marie V

Job Details: 01/05/2023

"Cc that unit leaks and showed me the door has a dent. Confirmed, that dent makes unit door not seal all the way. Making it leak. Red ring inner door and hinge. Office will contact once they have eta on the part; ordrng 1 W11559689 (Inner door) and 1 W11573702 (Hinge)"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS09

Near Mayfield Heights, OH 44124

Jason N

Job Details: 01/05/2023

"Cc unit microwave not working, fault codeRan diagnostics, found code f1e5 for inverter error. Checked main fuse into AM board, checked good. Per tech sheet inverter or magnetron failure. Quoted customer both parts. Customer will need to think about it and will contact us if moving forward with repair.; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter)"

We serviced a

WHIRLPOOL WASHER

Model WTW5500SQ0

Near South Euclid, OH 44121

Jason N

Job Details: 01/05/2023

"Installed agitator cam/gears. Ran wash test, agitator operation good. Unit op test good. Customer still expressing concerns over discoloration/residue being flushed from unit. Advised customer that unit is working as designed."

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Kingsville, OH 44048

Dan H

Job Details: 01/05/2023

"Customer complaint that lower oven door latch is not working, confirmed, door lock motor is receiving 120vac , installed new door lock mechanism, op test good"

We serviced a

IKEA REFRIGERATOR

Model IX5BBEXDS01

Near Cleveland, OH 44109

Gabriel P

Job Details: 01/05/2023

"Replace door,opt test ok"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near North Royalton, OH 44133

Gabriel P

Job Details: 01/05/2023

"Found thermal fuse open replace thermostat and thermal fuse ; used 1 WP3392519 (THERMAL FUSE), and 1 Wp3387134 (Thrmst fix) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Oberlin, OH 44074

David R

Job Details: 01/05/2023

"Cc unit collecting water in dispenser area. Checked, no error codes, no SPs pertaining to cc. Ran diagnostics test, all components good. Let customer know it is normal for some water to collect after wash in dispenser, showed customer the design and height of drain port on dispenser. Unit is good, working as designed. Op Test Ok"

We serviced a

GE WASHER

Model GFW550SSN0WW

Near Bay Village, OH 44140

Angel

Job Details: 01/05/2023

Replaced inlet valve tested unit opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near East Cleveland, OH 44112

Jason N

Job Details: 01/05/2023

"Cc unit didnt finish cycle Customer stated he had one cycle where the unit never finished the cycle, water remained in clothing, this was the only time he had an issue. Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Could not duplicate issue at this time. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Cleveland, OH 44119

Jason N

Job Details: 01/05/2023

"Cc unit oven not working Ran bake test, found ignitor physically open. Replaced bake ignitor using customer supplied pre Id part. Reran bake test, good ignition and flame. Op test good."

We serviced a

FRIGIDAIRE DBL WALL OVEN

Model FGET3065PFD

Near Conneaut, OH 44030

Dan H

Job Details: 01/05/2023

"Customer complaint that lower over is not heating properly, oven temperature sensor is good, wrong control was ordered originally, ordering correct control; ordrng 1 5304507688 (Cntrl)"

We serviced a

WHIRLPOOL STACK W/D

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 01/05/2023

"Cc unit will lock but wont go through the cycle, trying to run diagnostics and unsuccessful, unit wont go into diagnostics, set to normal cycle started unit and locks but nothing happens, switch to spin unit will start but after the door locks and unlocks nothing happens and door unlocks, unit needs main control replaced ; ordrng 1 W11616491 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/05/2023

Cc unit still frosting up Found service bulletin W11642483 Rev BNeeds heater and evap fan ; ordrng 1 WP2315549 (Fan) and 1 W11650661 (Heater)

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Ashtabula, OH 44004

Dan H

Job Details: 01/05/2023

"Customer complaint that unit is not filling, valves are not opening, valves are receiving 120vac, installed new valve, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Oberlin, OH 44074

Gabriel P

Job Details: 01/05/2023

Pressure system like whirlpool tech line told me. And found the leak by liner on evaporator and is not repairable

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Madison, OH 44057

Joe O

Job Details: 01/05/2023

Installed auger motor. Tested. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEW1

Near Willoughby, OH 44094

Jason N

Job Details: 01/05/2023

"Cc unit ff section not coolingRan diagnostics functions tests, found evaporator fan is not turning on, no airflow to ff section. Unit need fan motor replaced. ; ordrng 1 W11024089 (Motor evap)"

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Avon Lake, OH 44012

Angel

Job Details: 01/05/2023

Cc that right hand side door sticks out a little further out than the left hand side door. Verified and it is a little further out but also noticed that unit was not installed correctly it is not aligned properly in the spot has about a 1\4 sticking out on the right side and about and 1/8 in on the left side seems like cabinet could be twisted a bit plus it has custom made panels for door which could be an issue as well if not made or installed correctly. Recommended customer to get her contractor or installers to align unit correctly but for the door theres no other alignment i can do to fix the issue the hinges have been replaced and door is closing properly as well documented everything in serviceMatters tech-line support opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Bedford, OH 44146

Marie V

Job Details: 01/05/2023

Cc of a humming noise. Confirmed. Noise comes from compressor called Bj and confirmed. Unit needs new compressor. Office will contact once they have eta on the part; ordrng 1 W11580057 (Compressor)

We serviced a

MAYTAG RANGE

Model MGT8820DS05

Near Cleveland, OH 44144

Marie V

Job Details: 01/05/2023

Replaced control and preheated both ovens. In range top was at 380* and bottom 345*. Right after preheat Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Lakewood, OH 44107

Marie V

Job Details: 01/05/2023

Replaced light switch. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Cleveland, OH 44135

Marie V

Job Details: 01/05/2023

Replaced motor and control tested unit. No leaks. Op test okBrought core for return

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS

Near Solon, OH 44139

Brian M

Job Details: 01/05/2023

Installed sump and drain motor Ran test cycle OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MSB27C2XAB00

Near Perry, OH 44081

Dan H

Job Details: 01/05/2023

"Customer complaint that unit is leaking, ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Cleveland, OH 44135

Manny

Job Details: 01/05/2023

"Replaced control ran diagnostics and control blew, check components and found drain pump out of range, reordering control; ordrng 1 W11543994 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Elyria, OH 44035

Gabriel P

Job Details: 01/05/2023

"Customer is hearing popping sound advise customer that the sound is normal and show her all normal sound from her unit,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mentor, OH 44060

Dan H

Job Details: 01/05/2023

"Installed new user interface, op test good"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLG3900UW1

Near Strongsville, OH 44136

Marie V

Job Details: 01/05/2023

"Cc unit does not works, and theres power at the outlet. Confirmed, 120V at the outlet. And going to the control control , control looks like it was damaged with water. Explain cust that unit will need board but until thats not replaced wont be able to verify if something else was damaged. Will continue with repair ; ordrng 1 5304526221 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PWE23KSKNSS

Near Painesville, OH 44077

Joe O

Job Details: 01/05/2023

"Cc: intermittent noise, intermittent cooling in ff sectionCustomer stated roughly every hr and 20 mins the unit will make a whirling noise. They stated at times the unit will get up to 52 degrees and some times will freeze food. Customer showed video of noise. Unable to determine from video. Found items directly in front of vent are frozen. Advised customer you should be able to fit a gallon of milk on the top shelf and advised not to put items Darin front of vent. Found temps in ff section at 38 degree, 2 in freezer. Entered diagnostics. Tested all fans compressor and all thermistors. Thermistor all reading in range, no abnormal noises from fans or compressor. Cooling tests pass. Exited diagnostics(resets controls). Unable to duplicate issues. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Willoughby Hills, OH 44094

Joe O

Job Details: 01/05/2023

Cc: not advancing in cycleFound error codes f7e5(shifter fault). Ran manual agitate and spin. Ran auto test. Found unit shutting down mid diagnostics cycle. Unit is receiving proper power. No loose connections. Needs control; ordrng 1 W11603811 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Euclid, OH 44123

Joe O

Job Details: 01/05/2023

Installed control box. Unit is cooling. Advised customer to monitor. Op test ok

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Mantua, OH 44255

Brian M

Job Details: 01/05/2023

Cc unit was shutting off and turning back on And also had noise again Found that customer was using the wrinkle prevention option Found debris in the vent housing Cleared vent noise stopped

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Benton, OH 44449

Brian M

Job Details: 01/05/2023

Cc unit not heating Found unit missing 220v Advised on electrician

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near North Ridgeville, OH 44039

David R

Job Details: 01/05/2023

Replaced both water valves. Had customer listen while I cycled through each valve. Good. Op Test Ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Berea, OH 44017

David R

Job Details: 01/05/2023

"Cc cooktop off a couple inches. Adjusted cooktop, was not seated flat back enough. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/04/2023

"Cc that the unit leaked water was in the front and in the sides. Ran unit few times, no leaks. Cust said that it was after a cleaning cycle and it had a lot of suds. Called whirlpool tech line spoke to Andrew. He said that cleaning cycles can cause oversuds, he said let cust know that if using the cleaning cycle unit will have a lot of suds and theres nothing that can be done to avoid the leak, do not use a lot of detergent, make sure is HE, also run unit empty after a cleaning cycle just to make sure that suds are all gone. Op test ok"

We serviced a

MAYTAG WASHER

Model Mvwp575gw0

Near Brecksville, OH 44141

Marie V

Job Details: 01/04/2023

"Cc that the unit is making a noise when agitating and spinning. Confirmed. Found cam bolt came off, unit will need new cam and belt . Office will contact once they have eta on the part; ordrng 1 W10721967 (Cam) and 1 W11213879 (Belt) and 1 WPW10427633 (Shield)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE304LPA0

Near Lakewood, OH 44107

Angel

Job Details: 01/04/2023

Cc that when they start the unit up and close the door for it to run a cycle after about a minute it will start beeping and will not let the unit run. Started unit up and unit started up perfectly drained filled and started washing left it running for bout 5mins cancelled it out and started unit up again and it drain at the beginning like it should filled and started washing as should let the unit run for like 20mins and it ran perfectly with no issues but when so I checked the float switch pan but it was dry so I ran diagnostics to see if they had any error codes stored and there was only one which was F8E1 indicating tap water is closed made sure wiring was good to the inlet valve and it was and i shut off unit and turned it on about 8 times with no issues at all also the kitchen is being remodeled and explained to him that it couldve been that the shut off was off while they were remodeling the kitchen but now being on its working fine which the water being off will cause that issue unit working as designed cannot duplicate the issue opt test ok.

We serviced a

JENN-AIR DISHWASHER

Model JDPSG244LS1

Near Cleveland Heights, OH 44121

Corina B

Job Details: 01/04/2023

"CC that the unit is not spraying and f9e1 comes up. Confirmed ran error codes f9e1 not draining. Ran a calibration spray arms are spraying. Replaced the drain pump. Started a normal cycle, moved the wire harness to the drain pump, not turning off. Opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC200XW1

Near Cleveland Heights, OH 44121

Corina B

Job Details: 01/04/2023

"CC that the unit is not heating. Confirmed. Checked power, good. Checked the thermal cutoff, open. Replaced the cutoff from t/s. Cycled properly. Opt test ok Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent, will need to reattached the the outside. ; used 1 279816 (CUTOFF), from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44135

David R

Job Details: 01/04/2023

"Replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 4.27 oz r134a. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok ; used 1 W11504445 (5/4 NR MS 00) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Painesville, OH 44077

Dan H

Job Details: 01/04/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 40 degrees, freezer section temperature at 20 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, evaporator replacement is covered under 5 year parts and labor extended warranty ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW01

Near South Euclid, OH 44118

Corina B

Job Details: 01/04/2023

CC that the unit is not cold enough. Confirmed. Ff 46 Fz 0. Found the evaporator fan not to speed. Replaced the evaporator fan. Opt test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Broadview Heights, OH 44147

David R

Job Details: 01/04/2023

Replaced FZ evap fan motor with harness. Good. Tested fan in diagnostics. Give 24 hours to return to normal temps. Op Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADW2

Near South Euclid, OH 44121

Joe O

Job Details: 01/04/2023

Cc: not drainingFound unit drain hose runs through floor. Drain not ran properly. Pulled drain line. Found unit is draining. Needs plumber

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Painesville, OH 44077

Dan H

Job Details: 01/04/2023

"Customer complaint that unit is making noise and not completing cycles, ran diagnostics found f0e5(off balance ) error code, found hub worn out, found gearoil leaking from gearcase, unit needs new gearcase and hub, customer does not want repair ; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DWH0

Near Painesville, OH 44077

Dan H

Job Details: 01/04/2023

"Installed new user interface, op test no good , found owi sensor leaking which corroded harness, unit needs new sensor and harness ; ordrng 1 WPW10705575 (Owi) and 1 W10911101 (Harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Chardon, OH 44024

Dan H

Job Details: 01/04/2023

"Installed new sump assembly, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Willowick, OH 44095

Joe O

Job Details: 01/04/2023

"Cc: intermittently not spinning outCustomer stated that larger items will not spin out properly, but smaller items will. Found error codes f0e1(load in during clean washer cycle). Ran quick test cycle. No excessive suds in unit. Unit draining, has strong drain. Unit very well balanced. Advised customer to pause cycle and adjust larger items if they bunch in machine around the spin cycle. Larger items tangled can cause unit to go out of balance and cause unit to try to readjust load. Could not duplicate issue. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Bay Village, OH 44140

Angel

Job Details: 01/04/2023

Cc that when they pull the freezer door from the sides the door skips some teeth and having to shut it all the way to align it again. Explained to customer that they have to open the door dead on center because if not there going to have that issue theres nothing to fix on unit its working as designed door is just being opened incorrectly opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Royalton, OH 44133

David R

Job Details: 01/04/2023

"Cc F2E2. Followed SP W11436350, all ribbons are good and plugged in. SP says replaced control panel UI. Gave estimate to customer, ; ordrng 1 W11478526 (Control panel assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/04/2023

"Installed uv filter drier and process stub on compressor. Pulled vacuum on system to 29 in/hg. Recharged system with 5.0oz of r134a. Low side stable at 7psi. Good frost pattern on evaporator. Advised customer to allow 24 hrs for unit to return to desired temperatures, and to monitor unit for temperature fluctuations in the future. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Willoughby, OH 44094

Joe O

Job Details: 01/04/2023

"Cc: not spinningRan drain and spin. Unit started washing. Entered diagnostics. Found no stored error codes. Ran calibration. Ran drain and spin. Unit still washing. Spoke with bj, sounds like a software issue. No demo modes found for unit. Needs control and encoderParts show out of stock. Office to reschedule ; ordrng 1 W11481116 (Encoder) and 1 W11513246 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Avon Lake, OH 44012

Angel

Job Details: 01/04/2023

Cc that unit was not cooling but started working now but some times it wont turn on. When I arrived noticed that the refrigerator is in the garage and its not a heated garage checked temperatures and freezer was at 8* and ff section at 36* evaporator was not all frosted up or anything explained to customer and showed her as well that these unit are not meant for garage use if its not heated and unit is working now because the temperature passed over 50* but when the temperature drops again below 50* there going to experience issues with not cooling because the compressor will not kick on because of the low temperatures inside the garage unit working as should opt test ok.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HW08

Near Chagrin Falls, OH 44022

Corina B

Job Details: 01/04/2023

Replaced the motor. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Strongsville, OH 44136

David R

Job Details: 01/04/2023

"Replaced gasket, wash motor and fill switch. Found tubing hooked up to wash motor was disconnected slightly. Causing water to shoot out of connection. Correctly all. Tested with front panel off. Good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSSA

Near Westlake, OH 44145

Gabriel P

Job Details: 01/04/2023

"Found control burn and melted giving estimate she will not fix ; ordrng 1 W10479761 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW01

Near Independence, OH 44131

Manny

Job Details: 01/04/2023

"Cc unit dispense slowly, verified and valve is jittery, check water supply to make sure its no a piercing valve, and its not customer stated that he recently replaced filter, removed filter and good flow. Filter is defective advised customer to replace filter"

We serviced a

WHIRLPOOL RANGE

Model JJW9630DDS

Near Bedford Heights, OH 44146

Manny

Job Details: 01/04/2023

"Part is damaged and a parts is loose in the box there is physical damage to box, see pics, customer stated that they noticed the box was damaged on delivery, spoke to BJ he said to reorder and take old control in case we have to send it back. Reordering control; ordrng 1 WPW10169131 (cntrl-elec)"

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Maple Heights, OH 44137

Manny

Job Details: 01/04/2023

"Cc unit not starting verified and unit have power but no starting when holding the start for 3 seconds no led indicator while trying to start, Che voltage from control to UI and its fluctuating up and down unit needs control and console, spoke to BJ he said to order the encoder too.; ordrng 1 W11481389 (Control) and 1 W11406485 (Console) and 1 W11481117 (Encoder)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAB14

Near Brecksville, OH 44141

Marie V

Job Details: 01/04/2023

"The system was completely empty. Added nitrogen. Found leak at evaporator. Replaced evaporator, compressor and filter drier, set into vac, no changes on gages after 15 min, added r134a 5.2oz. Full frost pattern after few min. Advice cust to allow 24 hours before restocking unit. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0EB1

Near Warrensville Heights, OH 44122

Manny

Job Details: 01/04/2023

"Replaced infinite switches, opt test ok"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Cleveland, OH 44104

Manny

Job Details: 01/04/2023

"Cc LF burner not lighting, verified and no lightning, replaced burner head with pre id no lightning, sparks are weak on the electrode, took apart and electrode looks corroded underneath, unit needs electrode surface igniter.; ordrng 1 W10898387 (Surface igniter)"

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Pepper Pike, OH 44124

Jason N

Job Details: 01/04/2023

"Cc unit timer not accurate, shuts off or takes several cycles to dry clothes on timed dryCustomer had load drying when arrived, found drum full of steam, indicating an airflow issue. Ran diagnostics, all functions passed, sensor tests passed. Venting is not accessible through this complex, unable to verify airflow. Advised customer to have venting serviced/cleaned."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ05

Near Mentor, OH 44060

Joe O

Job Details: 01/04/2023

"Cc: odor hen condenser fan is on, ice intermittently not workingFound temps in freezer at 1 degree, ff at 38 degrees. Found hollow cubes in ice maker. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard?associated with this type of waterline and advised cust to replace with a copper waterline to?prevent flooding. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard and restricted water associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Water line behind unit looks to have been partially kinked where it comes through the floor. Advised customer to get supply line and valve replaced. Could not duplicate odor. Advised customer there is noting on the machine that will give off an odor. Advised something potentially spilled or Chemicals in house used may cause odor when fan circulates air. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Geneva, OH 44041

Dan H

Job Details: 01/04/2023

"Customer complaint that unit is not washing properly, confirmed, installed new sump assembly, op test good"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Cleveland, OH 44113

Gabriel P

Job Details: 01/04/2023

Found some lint on screen clean up then ran unit and there is heat

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Gabriel P

Job Details: 01/04/2023

"Replace control,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Gabriel P

Job Details: 01/04/2023

"Replace control,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44143

Manny

Job Details: 01/04/2023

"Cc unit vibrating on spin, ran diagnostics and no codes found, noticed unit was wobbling ran spin test and unit shaking due to being unleveled, leveled unit and ran spin test only normal vibration, showed customer and they are happy with the vibration they see and asked how can they level the unit if it happens again, showed them what to look for and how to adjust the feet to level the unit , opt test ok."

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