Service History 133 - Fred's Appliance

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSC2323TS0

Near Geneva, OH 44041

Dan H

Job Details: 06/29/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees, freezer section temperature at 45 degrees, compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak , unit needs new evaporator and filter drier, UNIT WILL NEED REMOVED FROM CABINET BEFORE REPAIR CAN BE MADE, FREDS APPLIANCE CANNOT REMOVE UNIT; ordrng 1 5303918284 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Conneaut, OH 44030

Dan H

Job Details: 06/29/2022

"Customer complaint that unit is not making ice, ice maker was off, turned on, ice maker cycled and filled, unit is operating as designed"

We serviced a

MAYTAG DRYER

Model MGD6230HW1

Near Willoughby, OH 44094

Dan H

Job Details: 06/29/2022

"Customer complaint of thumping sound, found blower wheel stripped, unit needs new blower wheel and motor ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Mentor, OH 44060

Dan H

Job Details: 06/29/2022

"Customer complaint of a loud noise, ice maker was turned on and not connected to water, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mentor, OH 44060

Dan H

Job Details: 06/29/2022

"Customer complaint that unit is not spinning, ran diagnostics found f5e2(lid lock fault), f5e3(lid unlock fault) and f0e2(oversuds) error codes, found lid lock intermittently locking, unit needs new lid lock, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW0

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 06/29/2022

"Customer complaint that unit is leaking, confirmed, found small hole in drain hose; ordrng 1 WPW10267642 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Beachwood, OH 44122

Brian M

Job Details: 06/29/2022

Installed tracks OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Painesville, OH 44077

Dan H

Job Details: 06/29/2022

"Customer complaint that unit is not operating, confirmed , found capacitor bad, installed new capacitor , op test good ; used 1 W11395618 (Capacitor) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Wickliffe, OH 44092

Jason N

Job Details: 06/29/2022

"Cc unit making noise during spin , now not spinningRan diagnostics, found code f0e3 for overload, f0e5 for offbalance load, f7e3 for motor drive overcurrent and f0e2 for oversuds. Ran auto test, grinding noise from gearcase during spin. Unit needs gearcase. Customer declined repair at this time, will think about it. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS6HR5JMB0

Near Madison, OH 44057

Dan H

Job Details: 06/29/2022

"Installed new valve, unable to test, supply line is also stripped, advised customer to have plumber install new supply line"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Brooklyn, OH 44144

Gabriel P

Job Details: 06/29/2022

Found error code f2e2 and f9e1 unit is being on responsive it leave drain pump on for a while ordering parts need it ; ordrng 1 W11567712 (Control) and 1 W11590868 (Lower harness) and 1 W11399437 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW

Near Beachwood, OH 44122

Brian M

Job Details: 06/29/2022

Cc u it not leveled Leveled unit OP Test Ok

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Madison, OH 44057

Dan H

Job Details: 06/29/2022

"Customer complaint that agitator fell off, confirmed, reinstalled, ran spin cycle"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Novelty, OH 44072

Brian M

Job Details: 06/29/2022

Installed icemaker OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PFBA

Near Willoughby Hills, OH 44092

Jason N

Job Details: 06/29/2022

Installed UI panel. All digits working properly. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Austinburg, OH 44010

Brian M

Job Details: 06/29/2022

Spoke to whirlpool everything checks out Checked wiring and checked thermistor at ice maker Check resistance on the wiring from harness at control to inside the cabinet not breaks Can not determine an issue Customer to reach out to lowes

We serviced a

JENN-AIR RANGE

Model JGRP548WP01

Near Brecksville, OH 44141

Marie V

Job Details: 06/29/2022

"Cc that they smelled gas and called gas company. Said to verify all knobs . With soapy water, no leaks. Unit is working good. Advice cust to monitor, but everything looks good at this point. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Parma, OH 44134

Marie V

Job Details: 06/29/2022

"Cc that the unit had an error code. Confirmed, ran diag found F2E1 stuck button. Replaced UI (console). Ran calibration and auto test. And leveled unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Avon, OH 44011

Angel

Job Details: 06/29/2022

Replaced seal and steamed out around it for proper seal around cabinet. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4985EW0

Near Avon, OH 44011

Angel

Job Details: 06/29/2022

Cc that when using dryer clothes get stuck on vent grill on the rear bulkhead. Tested unit and it seems like it has a bigger suction than what it should have called techline and spoke with Steve explained issue and sent him pics and stated to replace lint chute and lint trap. Ordering parts; ordrng 1 279505 (Lint chute) and 1 W11415783 (Seal) and 1 WP339956 (Seal) and 1 W10874409 (Lint trap)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near South Euclid, OH 44121

Corina B

Job Details: 06/29/2022

"Recovered refrigerant, replaced compressor evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test okFound the water valve leaking. Will need a new valve. ; ordrng 1 W11535162 (Valve)"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Parma, OH 44134

Marie V

Job Details: 06/29/2022

Cc that the unit does not heats. Confirmed. Found ignitor was loose and it shorted out. Replaced from T/S. Tested unit. Op test ok; used 1 279311 (IGNITOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GWH0

Near Westlake, OH 44145

Angel

Job Details: 06/29/2022

"Cc that unit was leaking from fill valve. Confirmed fill valve is leaking will need to be replaced. Ordering part.; ordrng 1 W11175771 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44127

Corina B

Job Details: 06/29/2022

CC that the unit will not finish a cycle. Confirmed. Found the water valve not opening all the way on the cold. Replaced the valve from t/s. Opt test ok brought back unused parts. ; used 1 W11210459 (VALVE) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44109

Marie V

Job Details: 06/29/2022

"Cc that the unit was acting funny, not finishing the spin cycle and will stay spinning and that it shows a massage, but the lady from the whirlpool told her to reboot unit and its working ok . Ran diag no error code. Ran a factory calibration and auto test, all components are working properly. Explain few things to cust, about cleaning cycle of unit and detergent op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near University Heights, OH 44118

Joe O

Job Details: 06/29/2022

Installed element. Op test ok

We serviced a

MAYTAG WASHER

Model MHW6630HC2

Near Westlake, OH 44145

Angel

Job Details: 06/29/2022

Cc that she was doing a quick wash and display was saying 1min left but would not finish customer shut it off and tried doing a drain and spin but was not spinning correctly. Ran diagnostics and unit had no error codes stored. Ran a drain/spin and functioned as should so customer wanted to see if it would wash correctly so we did a quick wash and cycle finished perfectly with no issues. Explained to customer to make sure on the settings she chooses because they will change on you and can also press a different option by accident. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Parma, OH 44134

Manny

Job Details: 06/29/2022

"Replaced door and leveled the unit to the customer liking, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBLA20ELSS01

Near Cleveland Heights, OH 44106

Joe O

Job Details: 06/29/2022

"Installed water valve 12002193(picked up from vv appliance) and fill tube. Found house water pressure at 60psi. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Cycled ice maker. No leaks found. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Westlake, OH 44145

Angel

Job Details: 06/29/2022

Cc that ice maker stopped working. Verified temps and freezer was at 5* and ff section was at 38*. Checked ice maker and found it stopped mid cycle removed ice maker and found ice blocking the arm cleared out ice and reseted ice maker so it could cycle and it cycled and filled. Explained to customer that if they have an issue again getting stock halfway it will need ice maker replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Lakewood, OH 44107

Marie V

Job Details: 06/29/2022

"Cc that the left hand side door clicks when you open or close it, that the gasket is broken and is not making ice. Confirmed noise at the door. Door has a crack on it and ice maker needs to be replaced it keeps cycling. Cust will call back if they want to continue.; ordrng 1 W10882923 (Ice maker) and 1 13107319SQ (Door) and 1 W10830274 (Gasket), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

GE OTR MICROWAVE

Model JVM7195EF1ES

Near Mentor, OH 44060

Joe O

Job Details: 06/29/2022

"Cc: not workingCustomer stated she was heating in the microwave and towards the end the unit arked and shut down. Found microwave fuse blown. Used breaker to test. Breaker tripping after starting unit. Magnetron extremely loud. Needs magnetron, diode, and filter board; ordrng 1 WB27X11079 (magnetron) and 1 WB27X10597 (h.v. diode) and 1 WB02X20624 (noise filter asm)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 06/29/2022

"Replaced heater, opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model Fghc2331pfca

Near Avon Lake, OH 44012

Marie V

Job Details: 06/29/2022

Replaced UI op test no good. Called BJ unit will need main board. And we will credit cust for UI part. ; ordrng 1 5304498781 (Control)

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Manny

Job Details: 06/29/2022

"Cc unit constantly draining and error codes on display, ran diagnostics and found codes f11, f13, f24 and f20, unit needs electronic control.; ordrng 2 W11574590 (Electronic control)s"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Avon, OH 44011

Angel

Job Details: 06/29/2022

Cc that unit was not starting. Was going to verify power but found L1 on power cord came off terminal. Replaced power cord from truck stock tested unit and it started up but would not heat. Took back panel off and found cut off switch open replaced cut off and thermostat tested unit. Opt test ok.; used 1 PT600L (4 PRONG DRYER CORD) from stock

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Lorain, OH 44053

Marie V

Job Details: 06/29/2022

"Cc that the unit does not heat on normal, and that when put the unit on normal it trips the breaker. Unit heats up to 175*, no error codes on unit. Try to get the sensor reading sensor changes when is wet. Cant verify air flow outside since is on the roof. Called whirlpool tech Line spoke with Leon, hed me check temperature coming out of the back vent, 116* when had wet clothes in it, told me to remove them and it cycled at 160*. Unit with the vent on reading 139*.Call cust service , unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44130

Gabriel P

Job Details: 06/29/2022

"Found error code f5e2 latch failed,replace then ran calibration and auto test,pass"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2265XEB6

Near Painesville, OH 44077

Joe O

Job Details: 06/29/2022

"Cc: not making iceFound ice maker stuck in constant loop, and not calling for water. Needs ice maker. Replaced ice maker. Cycled op test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lorain, OH 44052

Angel

Job Details: 06/29/2022

Cc that unit will not operate. Verified power and unit has 120 from L1 to neutral and L2 to neutral but nothing from L1 to L2 customer will need and electrician to fix issue with outlet. Explained to customer and they will have it checked out. Opt test ok.

We serviced a

KITCHENAID COOKTOP ELE

Model KECC566RBL02

Near Oberlin, OH 44074

David R

Job Details: 06/29/2022

Replaced bridge element. Tested both in and out of countertop. Good. All elements good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44113

Corina B

Job Details: 06/29/2022

"Cust showed pop, sent pic. CC that the unit not go pass wash. Ran diag no codes. Ran a calibration. Started a cycle with clothes, filled and started washing. Advised cust to use 1-2 tablespoons of he detergent. 6-8 bath towels equals a full load. Advised cust the cycle with soak will fill and sit there because of the soak. Opt test ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS9B

Near Cleveland, OH 44113

Corina B

Job Details: 06/29/2022

CC that there is no power at the control. Confirmed. Found a wire loose at the terminal block. Tightened the wire. Opt test ok.

We serviced a

WHIRLPOOL STACK W/D

Model WETLV27HW0

Near Cleveland, OH 44102

Manny

Job Details: 06/29/2022

"Replaced latch, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Fairview Park, OH 44126

Gabriel P

Job Details: 06/28/2022

"Found service pointer on this unit and evaporator frozen will need both control and ui plus evaporator customer will call kitchen aid to see if the willing to cover for repair,opt test ok ; ordrng 1 W11395635 (Evap) and 1 W11533213 (Control kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Fairview Park, OH 44126

Gabriel P

Job Details: 06/28/2022

Found freezer evaporator halfway frozen use truck stock bullet piercing valve check pressure and it was at 2 into a vacuum lost little refrigeration replace 1/4 tube ext and dye filter follow each step of seal system no leaks opt test ok advise customer to monitor if they continue to have issue give us a call ; used 2 Tjaf1200 (1/4 Id tube ext) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Cleveland, OH 44111

Gabriel P

Job Details: 06/28/2022

"Found error code f5e4 lid failure also ui not selecting cycle and not starting need ui as well customer is calling whirlpool unit is two weeks pass a year ; ordrng 1 W10810403 (Latch) and 1 W11135391 (Console), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFEG500ESS2

Near Lakewood, OH 44107

Gabriel P

Job Details: 06/28/2022

"Customer needs infinite swtch and knob he will install himself no need to schedule ; ordrng 1 W10911303 (Infinite switch) and 1 W10915061 (Knob), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Avon Lake, OH 44012

Angel

Job Details: 06/28/2022

Cc that temperatures are high in ff section. Verified and temperature was at 64* and freezer was at 0*. Removed bottom drawer in ff section and saw ice buildup on back of evaporator cover. Unit will need new evaporator cover and updated control board and ui with new software. Ordering parts.; ordrng 1 W11533211 (Control) and 1 W11395641 (Evaporator cover)

We serviced a

KITCHENAID RANGE

Model KDRS462VSS03

Near Chardon, OH 44024

Joe O

Job Details: 06/28/2022

"Installed blower fan. Ran test bake. No good. Checked connections. Found relays burnt on control. Needs control; ordrng 1 W10852104 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER/B-IN

Model KUDP01ILBL6

Near Strongsville, OH 44136

David R

Job Details: 06/28/2022

"Replaced control panel. Tested. Good, Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDPM704KPS0

Near Roaming Shores, OH 44084

Jason N

Job Details: 06/28/2022

"Cc unit not washing dishes and then error code f8e4Ran diagnostics, found codes f8e2 for inlet water valve electrical problem, f7e1 for single speed wash motor failure and f8e4 for overfill float switch open. Ran auto test cycle, unit filled with water but wash motor only lightly humming. Unit needs pump/motor assembly. Customer declined repair at this time, estimate only. ; ordrng 1 W11416362 (Motor/pump assembly)"

We serviced a

GE REFRIGERATOR

Model PFSS5RKZHSS

Near Mentor, OH 44060

Joe O

Job Details: 06/28/2022

Installed evap fan motor. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Willoughby, OH 44094

Corina B

Job Details: 06/28/2022

CC that the unit trips the breaker. Confirmed. Found the l2 wire loose and touched the frame. The screw in the terminal block is stripped. Will need a new Harness and cord. ; ordrng 1 W10450289 (Harness) and 1 PT600L (Cord)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Wickliffe, OH 44092

Corina B

Job Details: 06/28/2022

"Cust showed pop, sent pic. CC that the drain pump does not turn off and will not spin the clothes out. Confirmed. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Held the start in for 10 seconds drain pump turned off. Leveled the washer. Ran a manual spin. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED4900XW2

Near North Royalton, OH 44133

David R

Job Details: 06/28/2022

"Cc unit not heating. Correct power, thermal fuse good. Found open thermal cutoff. Replaced kit from t/s. Tested. Heated and cycling. Op Test Ok.; used 1 279816 (CUTOFF) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHL1831QS1

Near Middlefield, OH 44062

Brian M

Job Details: 06/28/2022

Installed icemaker Ran test harvest OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2741PFBA

Near Amherst, OH 44001

Marie V

Job Details: 06/28/2022

Replaced UI and thermostat. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Willoughby, OH 44094

Joe O

Job Details: 06/28/2022

Installed harness. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Amherst, OH 44001

Marie V

Job Details: 06/28/2022

"Replaced seals, and door ice. Also found fill tube heater not sticking to fill tube, this will cause water line to freeze and it will not make ice. Ordering heater. ; ordrng 1 W10815476 (Tube water) and 1 W11226501 (Heater fill tube.) and 1 W11205082 (Module) and 1 W11462342 (Module)"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Chardon, OH 44024

Jason N

Job Details: 06/28/2022

"Cc unit squealing noise when spinningRan auto test, confirmed noise in spin cycle, belt is slipping. Replaced drive belt using customer supplied pre Id part. Reran auto test, no abnormal sounds heard. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Wickliffe, OH 44092

Corina B

Job Details: 06/28/2022

CC that the clothes are not coming out clean. Showed cust the cycled guid on the owners manual. Advised cust to use a different cycle other then normal. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Euclid, OH 44123

Corina B

Job Details: 06/28/2022

"CC that the unit trips the breaker. Confirmed. Unplugged the heater circuit from the control, not tripping. Will need an igniter and coils. ; ordrng 1 279834 (Coils) and 1 279311 (Igniter)"

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ0

Near South Euclid, OH 44121

Joe O

Job Details: 06/28/2022

Installed adjusters. Tested. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near East Cleveland, OH 44112

Joe O

Job Details: 06/28/2022

Installed keypad. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Independence, OH 44131

David R

Job Details: 06/28/2022

"Cc grinding noise and fabric softener not working. Found fabric softener option not on, advised to make sure that is turned on when putting in softener for cycle. Dispenser is working. Ran diagnostics, heard noise in spin. Replaced t/s cam and belt to see if that would work. No noise as of now. Ran diagnostics spin and agitate. Good. No noise. Customer to monitor. Op Test Ok.*** customer to monitor and if still noise. Order gearcase W11449840; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

KENMORE WASHER

Model 110.429222

Near Broadview Heights, OH 44147

David R

Job Details: 06/28/2022

Replaced latch. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WCD3090JW0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/28/2022

Cc unit making a noise Ran unit empty no abnormal noises Ran unit with full wet load No noises Customer showed me video of noise but I could not replicate it or pin point a issue from video Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, OH 44077

Dan H

Job Details: 06/28/2022

"Installed new gearcase, and wash plate, op test good."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/28/2022

F5e2 error Lid lock Found lid not always locking Needs lid lock ; ordrng 1 W10810403 (lid lock assy) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/28/2022

Cc of error f9e0Found error f9e0Could not determine issue Ran test bake with no issues and microwave functioning properly Advised to have electrician/builder to double check wiring at fuse block to unit

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2665XEM7

Near South Amherst, OH 44001

Marie V

Job Details: 06/28/2022

"Replaced control and evaporator harness. Op test no good. When running diag, fan does not wants to operate. Verify power coming out of control with BJ 14VDC, none gets to the fan. Unit has burned out wiring inside 7nit. Cant be repair. Money for parts will be refunded. Brought core for return"

We serviced a

JENN-AIRE DISHWASHER

Model JDB1255AWS0

Near Chardon, OH 44024

Jason N

Job Details: 06/28/2022

"Cc unit console not working/responding Customer stated unit has had the same issue for years but now wants to get it fixed. Found buttons on the UI unresponsive. Unable to run diagnostics, unit needs UI console. Part (W10161783) is now discontinued. Unable to repair."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PFBA

Near Cleveland, OH 44124

Jason N

Job Details: 06/28/2022

"Cc unit not cooling in ff sectionCustomer stated the unit refrigerator temperature would go up to 57 degrees and then come back down to 37 degrees. Found unit at 0 degrees in freezer section and 37 degrees in ff section. Ran diagnostics functions tests, all fans working properly, thermistor tests reading true temperature, forced defrost turned heater on, and damper operation test good. Could not find an issue with unit at this time. Customer to monitor."

We serviced a

MAYTAG DRYER

Model DE482

Near Cleveland Heights, OH 44106

Joe O

Job Details: 06/28/2022

"Cc: smoking, burning smellFound blower worn. Burning smell coming from element. Heat has nowhere to go so just gets hot. Needs blower wheelCustomer does not want to repair at this time.; ordrng 1 Y303836 (blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEC310SAGW3

Near Cleveland, OH 44110

Corina B

Job Details: 06/28/2022

"Cust is looking for a pop. Will send to service. Building is under construction. CC that the wire came loose on the terminal block. Confirmed. Will need a terminal block. ; ordrng 1 WPW10245259 (Terminal block), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Brecksville, OH 44141

David R

Job Details: 06/28/2022

"Cc unit not not making ice, just got it. Dispenser is good. Water fill is good. Found E5 error icemaker bad thermistor. Ordering icemaker. ; ordrng 1 W11579560 (Icemaker)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Rocky River, OH 44116

Manny

Job Details: 06/28/2022

"Cc unit not dispensing water but will dispense ice after her husband disconnected the pantry board, ran dispenser test and unit dispense water, called BJ we ran some test and everything inconclusive, he advise calling techline and see what they say, but before I call to check to see if we got voltage at the control when paddle is pressed, I was already disconnecting the connector for dispenser on the aurora board and tested the dispenser and unit is dispensing water and ice. Dispensed about 32oz of water and everything is good."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20ECMS00

Near Shaker Heights, OH 44122

Manny

Job Details: 06/28/2022

"Cc unit not making ice, stated he tried running a harvest test and no luck, ran harvest test and ice maker keeps rotating and wont fill, checked valve and valve is good unit needs ice maker, replaced ice maker using TS# W10884390, opt test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Shaker Heights, OH 44122

Manny

Job Details: 06/28/2022

"I confirmed the number on the pvr and customer stated its correct, replaced heater and ran test cycle, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Olmsted Township, OH 44138

Marie V

Job Details: 06/28/2022

"Cc that the unit is not making ice. Confirmed. Took temps -1 on freezer , ice box good mod fresh food section 37*. Ran diag on ice maker found error code E2 motor lost position. Theres ice in the e box. Cycled ice maker pass. Filled with water, pass. Cust will call whirlpool. Unit is only a year and few months old. ; ordrng 1 W11483245 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Westlake, OH 44145

Angel

Job Details: 06/28/2022

Replaced heater ran test cycle. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near North Ridgeville, OH 44039

Angel

Job Details: 06/28/2022

Cc that unit stopped cooling and now its working fine. Took temps and freezer was at 10* and it was in defrost mode and ff section was at 40* explained to customer it couldve been a glitch in the control but they were worried about loosing food again so Im ordering control box office to reschedule part out if stock. ; ordrng 1 W11357371 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Rocky River, OH 44116

Angel

Job Details: 06/28/2022

"Reclaimed refrigerant replaced compressor, uv drier and evaporator put unit into a 30 vacuum for 15mins waited 10mins to make sure it would stay in a vacuum and recharged with 4.8oz of R134a. Recommended customer to wait 24hrs for proper cooling. Opt test ok."

We serviced a

MAYTAG DRYER

Model Med6630hw2

Near Avon Lake, OH 44012

Angel

Job Details: 06/28/2022

Cc that they had water under dryer door but it hasnt happened anymore. Asked customer if they had a heavy blanket that was still kind of wet and stated they did explained to them that that couldve been there problem because the vent looks good its not clogged or anything to cause moisture buildup and they have not used the steam option. Since it hasnt happened again recommended customer to monitor for now and make sure clothes are spun correctly when washer finishes and if its a heavy blanket and its not spun out completely to try to do another drain and spin to spin out completely. Opt test ok.

We serviced a

ELECTROLUX DRYER

Model EIMED60LT4

Near Olmsted Falls, OH 44138

Marie V

Job Details: 06/28/2022

"Cc that the unit after using it it shuts off then they have to shut the breaker off and turned back on to get unit to work. Ran diag found error code EA5 , replace electronic control. Gave estimate. Cust will call back if they want to continue. ; ordrng 1 809160407 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL COOKTOP ELE

Model RCC3024RB05

Near University Heights, OH 44118

Jason N

Job Details: 06/28/2022

"Cc unit RR burner not workingVerified burner is not power up, found element is open. Replaced element using customer supplied part. All burner function tests good. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Cleveland, OH 44119

Corina B

Job Details: 06/28/2022

Replaced the switch. Wires are to short had to add a connection to make the wires long enough. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFRU17G8QWC

Near Cleveland Heights, OH 44106

Joe O

Job Details: 06/28/2022

Installed cam. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Broadview Heights, OH 44147

David R

Job Details: 06/28/2022

"Replaced wheels. Good. Put leveling legs down for customer. Good. Tested all other components to check for customer. Good, Op Test ok."

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Avon Lake, OH 44012

Angel

Job Details: 06/28/2022

Work order was supposed to be for the dryer not washer. Spoke with MP about issue.

We serviced a

AMANA DRYER

Model NED465EW1

Near Maple Heights, OH 44137

Manny

Job Details: 06/28/2022

"Cc unit not heating, found double breaker with one side tripped, reset breaker op test ok try contacting landlord, no answer LM, with the findings and let him know that the breaker could be weak and needs to be looked at, unit working as designed"

We serviced a

N/A N/A

Model WRT318FMDW01

Near Cleveland, OH 44108

Jason N

Job Details: 06/28/2022

"Cc unit not making enough iceCustomer stated she only receives a few batches of ice a day. Ran ice maker harvest test, ice maker indexed and filled mold with water. Found ice cubes built up behind product in the freezer section, container not sitting fully back. Set freezer damper to max, and set unit temperatures to recommended setting from lowest setting. Advised customer to ensure product is not blocking vents in freezer to ensure proper airflow."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Broadview Heights, OH 44147

David R

Job Details: 06/28/2022

Cc unit not cooling. Comp is overload itself and cutting start device. Ordering comp kit and couplers. ** sealed system repair ** 3 job count **; ordrng 1 W11574734 (Comp kit) and 2 W11504431 (Coupler Line to condenser)s and 2 W11504415 (Coupler high side to comp)s and 2 W11506621 (Coupler charging to comp)s and 2 W11506635 (Coupler)s

We serviced a

KENMORE DISHWASHER

Model 665.13543N412

Near Avon Lake, OH 44012

Angel

Job Details: 06/28/2022

"Cc that unit will start filling but will not finish cycle. Verified and found that unit fills but the wash pump is not working checked voltage at control board and had 120vac going to pump but not starting will need pump assembly replaced. Gave customer estimate and stated they will shop for a new unit. Charged service call.; ordrng 1 W11230103 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Bedford, OH 44146

Brian M

Job Details: 06/28/2022

Installed Heater OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Brook Park, OH 44142

Marie V

Job Details: 06/28/2022

"Cc that the unit fills with water but unit shows f8e1. Ran diag found error code F8E1 , also found drain hose on the floor. Explain cust that it needs to be 39 from bottom of unit to avoid siphoning. Corrected issue. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDE20FBSS0

Near Strongsville, OH 44149

David R

Job Details: 06/28/2022

"Cc unit not turning on. Power on display. Not going into cycle or diagnostics. Had a latch on truck to test out. Not working still. Looked through test sheet. Main control and latch needed. Customer paid SVC only, does not want repair done at this time because of age. Do not order parts. ; ordrng 1 W10866118 (Control) and 1 W10619006 (Latch) and 1 W10319007 (Light pipe status), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42FTX00

Near Highland Heights, OH 44143

Jason N

Job Details: 06/28/2022

"Cc nothing working on unit, not coolingCustomer stated the unit stopped cooling and over temp alarm came on, she stated she did not hear any sounds from the unit. The unit started working again a day ago. Found unit temps normal, 35 degrees in ff section, 2 degrees in freezer section. Ran diagnostics functionality tests. All thermistors passed, all fans are working properly. Condenser coils are fairly clean. Could not find any issues with unit at this time."

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS8

Near Brecksville, OH 44141

Corina B

Job Details: 06/28/2022

"CC that the unit will run for a second and drain and there is sticky stuff on the floor. Confirmed ran diag 3-1 thermistor open 10-1 dispenser. Checked the owi open from the control. The triac on the control is open. The dispenser is leaking rinse aid and a screw is missing. Will need a new control, owi, harness, dispenser and screw. Cust does not want to repair ; ordrng 1 W10871221 (Harness) and 1 W11032769 (Dispenser) and 1 WPW10177098 (Screw) and 1 WPW10705575 (Owi) and 1 W10479761 (Control), used 1 SHIPPING (shipping and handling) from stock"