Local Reviews
Powered by Fluid LOCAL
Dan H.
DRYER AMANA NED4655EW1 "Customer complaint that unit is not starting, confirmed, found start button not mounted properly, no damage, reinstalled, op test good"
David R.
DRYER MAYTAG MEDB835DW4 Found door switch disconnected. Connected back. Unit heated and cycled. Op test ok
Corey L.
RANGE KITCHENAID KSGB900ESS1 "Found console damaged, After completely removing packaging, found corner damaged, shipping box was not visibly damaged to indicate a drop when checked on last visit, reordering console; ordrng 1 W10913685 (panl-cntrl)"
Dan H.
REFRIGERATOR KITCHENAID KRFC302ESS02 "Customer complaint that doors are not level, leveled unit as best as unit can be leveled, op test good"
David R.
RANGE WHIRLPOOL WFG525S0HV1 Replaced control and spark module. Tested. Op test ok
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint ice in back of freezer every few days, confirmed, water valve failed, ordering new water inlet valve, customer has bullet piercing valve, advised this is a potential flood hazard and should be replaced with a ball style valve, is requesting last appointment 2-5; ordrng 1 WPW10279909 (valve-inlt)"
David R.
WASHER MAYTAG MVWB865GW0 "Replaced parts, ran test 51/52. Op test ok"
Corey L.
RANGE KITCHENAID KGRS505XWH04 "Customer complaint oven door came off hinge and cooktop is not working, found left rear burner valve seized, called customer to quote, ok; ordrng 1 WPW10206287 (valve-brnr 106.34), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
RANGE KITCHENAID KSGG700ESS1 "Cc unit displays f1e1 error codeRan diagnostics found codes f1e1 for internal eeprom error and f3e0 for temp sensor fault. Temp sensor reading as shorted in diagnostics, tried resetting control. F1e1 came back after a few minutes. Unit needs control board.; ordrng 1 W10833885 (sensor) and 1 W11034208 (cntrl-elec)"
Gabriel P.
WASHER WHIRLPOOL WFW95HEXW1 "Found inlet valve leaking show customer a video so she can understand what’s going on giving and estimate she will fix; ordrng 1 WPW10247306 (valve 90.69), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER WHIRLPOOL WTW8240YW0 "CC that there is a loud noise in a spin cycle. Found the bearings are worn. There is oil leaking on the rotor, rps sensor and stator. Will need new bearings, rotor, stator and rps sensor"
Corina B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Called t/l had run test 6, 38 heater turned on. Replaced the control, harness zipped tied the thermistor and covered Steamed the evap both evaps. Optest ok there are burn marks in the freezer evap. Took pic. Brought core back for return. Optest ok"
Corina B.
REFRIGERATOR KITCHENAID KSF26C6XYY00 CC that the ff is not cooling. Found the evap fan unplugged. Steamed out evap and plugged fan in. (My fault) optest ok
Corina B.
REFRIGERATOR KITCHENAID KFCS22EVWH5 CC that the gasket are twisted. Steamed out gaskets. Optest ok.
Arthur V.
DRYER ROPER RGX4634KQ2 Found gas coils faulty. Replaced with truck stock. Op test good Unit heating now. ; used 1 279834 (COIL) from stock
Brian M.
REFRIGERATOR KITCHENAID KBFS22EWMS9 Cc of ice clumping and she recently got a new ice makerFound ice maker making ice properly but temp setting was set to 7 instead of 0 or -1 advised on dropping the temps because it’s most likely clumping when unit goes to defrost and ice melting together. Dropped temps for customer and advised it may take up to 48 hours to adjust
Brian M.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ04 Cc of unit leaking from freezer Found drain pan clogged Found drain tube to be needing the update but not under the special job code Replaced using truck stock cleared drain pan OP TEST OK ; used 1 W10619951 (TUBE-DRAIN) from stock
Brian M.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Customer showed pop Cc of no cool in fridge Found evap frosted over forced defrost no good found thermistor open Replaced using truck stock Ran forced defrost heater kicked on Defrosted evap OP TEST OK ; used 1 W10902214 (THERMISTOR) from stock
Dan H.
DISHWASHER WHIRLPOOL KDTE304DPA0 "Customer complaint that unit is not cleaning the dishes, placed upright glass in racks, started normal wash cycle, unit filled, incoming water temperature at 77 degrees , found filter no installed completely blocking spray arm, reinstalled filter, op test good , advised customer to run homer water in sink before starting"
Brian M.
DISHWASHER KITCHENAID KDTE304GPS0 Cc of unit not washing Found sump getting power but not running Installed sump assembly Ran test cycle OP TEST OK
Arthur V.
WASHER WHIRLPOOL WTW5000DW0 Found unit needs gearcase and hub assy. Unit moving erratic in spin. Customer does not want repaired
Jeff M.
DRYER WHIRLPOOL WED5000DW2 Scraping noise was being caused by a bobby pin I remove the bobby pin unit tested good
Dan H.
OTR MICROWAVE WHIRLPOOL WMH32519FS1 "Installed new capacitor , diode, and magnetron, no outlet available to test unit on"
Brian M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed harness Cleared evap OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
RANGE WHIRLPOOL WGG555S0BS01 Cc cover not on correctly Found burner plate installed incorrectly and cover would sit flush Fixed plate OP TEST OK
Corina B.
DRYER GE DBSR453EB2WW CC that the unit is not spinning. Found the belt is broken. A lot of water on the drum. The vent has a y connected to another dryer. Advised cust to replace the y to not have moisture traveling to another dryer. Cust does not want to repair.
Jeff M.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed new part unit op tested good
Jeff M.
REFRIGERATOR KITCHENAID KBFS20ECMS00 Fridge raider was unlevel I re-leveled the fridge to the gravity would carry the door faster. U;it op tested good
David R.
RANGE WHIRLPOOL WFG710H0AS1 "Cc of using broil and UI bubbling up front heat. Checked and there is a service Pointer on ordering a spacer clip positioner to fix problem. Technical Service Pointer #: W10668166. Looks like part comes with spacer, research that. Relayed information over to customer for parts and labor; ordrng 1 W10678665 (swtch-memb 205.46), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDF560SAFM2 "Customer complaint spray arm fell off onto metal, confirmed stray arm damaged, replaced, op test good"
Joe O.
WALL OVEN JENN-AIR JJW2827IM00 "Cc: error code f6e4 ui/acu status mismatch, and unit shut off with oven probe/occasionally the display will not show upCustomer states error code came back a few times after hard resetting unit. Entered diagnostics Found error code f6e4(from August 11 2019). Tested bake elements in both upper and lower cavities. All elements check ok. Ran test bake to 350 on both ovens with lights on. Oven baked for with no error codes for 30 mins. Connected probes to oven. Ran probe cook on both ovens to 185 degrees. Called whirlpool tech line. Spoke with Steve advised him of the issues. He stated the f6e4 error says to replace the appliance manager and if that doesn’t work to replace the ui. He also stated because the customer has had issues with this unit to just change both. Needs appliance manager and uiOffice to reschedule parts show out of stock; ordrng 2 W11346199 (CONTROL)s and 1 W11368619 (UI PANEL)"
Brian M.
WASHER FRIGIDAIRE FFLE3911QW0 Cc of unit still not washing Called Frigidaire talked to tech she has me ohm out the motor and all wires going to motor control. Everything ohmed out per spec. She then advised me that it could possibly be a motor but then she doesn’t exactly know because it ohms out fine. So according to Techline it’s a 50/50 shot to replace motor. Customer wants to call warranty company he’s not happy with results. And can’t be down for another week.
Corina B.
RANGE WHIRLPOOL WFE505W0HB1 "Cust showed pop, sent pic. CC that the unit is not heating. Found the wires at the terminal block burnt. Took pic. Will need a new terminal block and wires. Office to order parts. ; ordrng 1 W11134842 (harns-wire) and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)"
David R.
DISHWASHER MAYTAG MDB8989SHZ0 Cc dishes not getting clean. 4-3 Wash motor error code. Wash motor not working. Ordering Pump and Motor.; ordrng 1 WPW10591570 (pump&motor)
David R.
DISHWASHER MAYTAG MDB8989SHZ0 "Cc unit was not working or turning off by itself. Came today, all buttons are working. Started normal cycle and unit working normally. No error codes. Ran service mode. All components checked fine. Ran another couple cycles and was turning off randomly. Ordering control, vent, pump motor, senor, latch; ordrng 1 W11084121 (sensor) and 1 W11225084 (cntrl-elec) and 1 W11228135 (vent) and 1 WPW10591570 (pump&motor) and 1 WPW10653840 (door latch)"
Dan H.
DISHWASHER WHIRLPOOL WDT720PADW2 "Customer complaint that unit is not cleaning the dishes, found unit not filling with water, unit needs new water valve; ordrng 1 W11175771 (valve-inlt)"
Dan H.
REFRIGERATOR FRIGIDAIRE FRT8B5HW0 "Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees , freezer section temperature at 45 degrees, evaporator fan is running, compressor is running , no frost pattern on evaporator, unit needs new evaporator and compressor , customer does not want repair ; ordrng 1 5303918274 (evaporator kit 328.15) and 1 5304507765 (compressor kit 292.94), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
RANGE WHIRLPOOL WFG550S0HZ0 "Cc unit oven not workingRan bake and broil test, neither will spark. Checked power in to unit, good at 122v, checked ground connections. All check good. Checked power to dsi board, good at 122v, checked power from main board to dsi on bake and broil tests. 0v to dsi board from main board relay. Unit needs control board.; ordrng 1 W11162730 (module-spk) and 1 W11258611 (cntrl-elec)"
Arthur V.
DRYER FRIGIDAIRE FFQG5000QW "Found unit needs both limiter and high limit t stat Also control panel broken. ; ordrng 1 134711401 (limiter) and 1 137116700 (thermostat) and 1 137539200 (limiter) and 1 137618510 (panel), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER FRIGIDAIRE FGID2466QF3A Unit getting a Uo error. Stands for vent open. Needs vent fan assy ; ordrng 1 154861101 (vent assy)
Jason N.
DRYER MAYTAG MGDB835DW2 "Cc unit not dryingConfirmed no heat, checked ignitor and flame presence. Ignitor not receiving power, checked thermals. Found thermal fuse open. Unit needs thermal fuse, do not have any in truck stock, will have to order. ; ordrng 1 WP3392519 (thermal fuse1540), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit not agitatingFound washplate loose, removed and inspected splines on drive shaft and washplate. Shaft splines good, washplate splines are worn. Unit will need washplate. ; ordrng 1 W10902814 (washplate10599), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
RANGE MAYTAG MER5752BAW Broil element is severely warped still works but needs replaced; ordrng 1 WPW10310249 (elmnt-brol)
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Part came damaged, upside down to packaging and two plugs were missing causing oil to leak, ordering new part; ordrng 1 W11209866 (compressor)"
Brian M.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 Cc of unit still not cooling Found no frost on evap but found ice ball on filter drier compressor is extremely hot spoke to BJ he advised its a restriction and to replace compressor and drier Needs filter and compressor ; ordrng 1 W10507884 (compressor)
Jeff M.
WASHER WHIRLPOOL WTW4955HW1 The gear case is leaking oil. Needs new gear case actuator belt cam; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W11239857 (belt)
Arthur V.
DISHWASHER FRIGIDAIRE FGHD2465NF2A Found console assy faulty. At any selections it only reads 17 min because it goes to a rinse only cycle no matter what you select. part number for console is. 807545704.
Arthur V.
WASHER MAYTAG MVWB725BW0 Found rotor very hard to remove. Bolt almost seized. Needs rotor ; ordrng 1 280146 (rotor)
Jeff M.
REFRIGERATOR KENMORE 253.7034341A I disassembled the icemaker section steamed out the evaporator remove the housing install the updated kit. Unit op tested good
Dan H.
RANGE KITCHENAID KEBC107KSS03 "Installed new thermal fuse, oven is heating, found several buttons on user interface not working, unit needs new user interface, part is no longer available ; ordrng 1 8301960 (swtch-memb)"
Joe O.
WASHER AMANA NTW4516FW3 "Cc: flash, and burning smellCustomer states she had a washer dryer combo and when she got this new washer she had someone install a outlet for the washer. Found outlet is getting 240v. Advised customer the outlet should only be receiving 120v. And advised they need a licensed electrician to fix the electrical. Found control burned up. Needs controlSpoke with BJ he stated that because it was electrical issue warranty will not cover.Customer does not want to repair at this time"
Joe O.
WASHER AMANA NTW4516FW3 "Cc: not washingFound error code f8e1(long fill no fill) drain tube was at incorrect height and on the floor. Advised customer about drain tube. Adjusted drain tube to test unit. Ran auto test and calibration, ran normal cycle. Op test ok"
Joe O.
DISHWASHER MAYTAG MDB4949SHZ0 Installed drain pump. Ran test cycle. Op test ok
Jason N.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc unit freezer not cooling and light not workingCustomer stated light came back In freezer right before I arrived. Found freezer with condensation buildup on top of compartment and around door switch. Checked door gaskets and door closure. Found small gap on top of gasket. Steamed gasket pliable and stretched out. Lubed door rails with food grade silicone. Op test good.
Joe O.
WASHER MAYTAG MVWC565FW1 "Cc: shaking, off balanceRan auto test and calibration. Ran drain and spin."
Joe O.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Cc: leakingFound water build up under water filter housing. Customer states it stopped after he removed the water filter. Pulled drawer found no ice build up near drain tube. Re installed water filter. Found water leaking through filter, and filter causing low water pressure. Placed water mat. Advised customer to change water filter."
Jason N.
RANGE KITCHENAID KODE300ESS00 "Customer stated now unit not working at all, confirmed, unit showed f1e0 for UI panel failure. Installed appliance manager boards and UI panel. Did not use wiring harness as this harness does not contain the wiring for the UI panel connections. All functions passed."
Dan H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that unit is not cooling, freezer section temperature at 75 degrees, fresh food section temperature at 71 degrees , no frost pattern on freezer section evaporator , unit needs new fresh food section evaporator and compressor ; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator)"
David R.
DISHWASHER MAYTAG MDB4949SDZ0 "Cc not finishing cycles. F8E2 drain motor, F8E3 drain stuck on. Checked windings on motor. Checked wires. Replaced drain pump from t/s. Tested. Still turns off 2/3 mins into cycle and starts draining. Ordering control.; ordrng 1 W10906430 (cntrl-elec), used 1 WPW10348269 (PUMP-DRAIN) from stock"
Jeff M.
WASHER WHIRLPOOL WTW7300DW0 Installed new part unit op tested good
Corina B.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced the water valve and cover. Cust has well water. Advised cust to put a screen on the the water line going to the unit. Water pressure is low. Optest ok.
Corey L.
DISHWASHER KITCHENAID KUDC10FXSS3 "Customer complaint dishwasher is not cleaning good and customer read there is a filter to clean somewhere, unit was pulled out and and drain hose was cut at drain pump, unit needs drain hose to test, removed screen to access chopper, found several hard broken items such as a piece of ceramic, hard plastic and rubber caps lodged in hole, removed, quoted to replace drain hose, ok; ordrng 1 WPW10358302 (hose-drain 50.99), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER WHIRLPOOL WED5000DW2 "CC that the unit is not heating. Found the l2 wire to the terminal block burnt. Will need a new terminal block, cord and vent. Replaced the terminal block from t/s. Advised cust to replace the semi rigid vent with a new vent due to it being smashed. Optest ok. ; used 1 279320 (BLOCK-TERM) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Cc of gasket not sealing Found that I did noft tighten door screws all the way to pull door in all the way Cleared up frost and redid door made sure gap was closed OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ Cc of door handle loose and water leaking Found water to be leaking from saddle valve in basement advised customer to have plumber replace with a actual shut off valve Tightened handle OP TEST OK
Brian M.
DRYER WHIRLPOOL WED8540FW0 Cc of no heat Found heating element open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP8544771XXX (XXX DO NOT RESTOCK XXX) from stock
Dan H.
REFRIGERATOR MAYTAG MZD2665HES "Did not order all parts needed, ice door seal is separate part, ordrng 1 WP12665101 (seal- ice 4.46)"
Corina B.
COOKTOP GAS KITCHENAID KCGD500GSS00 Cust does not have a regulator on the cooktop. Called BJ we do not install regulators. Called t/l mike the motor restrictor plate goes between the motor and the plenum. Advised not to install it until the regulator is installed by a certified plumber. Optest ok.
Corina B.
WASHER WHIRLPOOL WTW5000DW1 "Replaced the gear case, shifter and cam. Ran a calibration and a rinse and spin. Optest ok."
Joe O.
WASHER MAYTAG MVWB865GW0 Cc: constantly running waterfound water valve stuck open. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock
Jeff M.
WASHER MAYTAG MHWE201YW00 "The washer has a F9E1 Long drain code I check the drain. drain check good. I ran a quick wash cycle it filled more than halfway full. pressure sensor system failed the control to not recognize the sensor went bad needs a sensor, the hose, and main control.; ordrng 1 W11252474 (hose) and 1 WPW10239066 (switch-wl) and 1 WPW10459454 (cntrl-elec)"
David R.
REFRIGERATOR MAYTAG MFI2569VEQ1 "Replaced gasket, steamed to conform. Op test out"
Joe O.
RANGE HOOD GE ZV750SY4SS "Cc: not workingCustomer states they changed the fuse in the unit and it stopped working again. Found unit receiving 120v. Called ge tech line spoke with Jeff. advised him of the issue. Ran a test. He stated to replace the triac, fuse, and a bulb. He stated those are the only items in the circuit with the fuse. Needs triac, fuses, and bulb. ; ordrng 1 WB02X10402 (triac.17929) and 2 WB02X10646 (fuse4902)s and 1 WB08X10002 (range hood light bul5384), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
RANGE WHIRLPOOL WFE320M0ES2 Terminal block shorted one of the power wires need to terminal block nuts and harness; ordrng 1 W10245259 (block-term) and 1 W11219895 (harns-wire) and 3 WP3400029 (nut)s
Jeff M.
WASHER WHIRLPOOL MVWB880BW0 "The drain pump is seizing up it’ll occasionally work and I will occasionally drain needs a new drain pump estimate; ordrng 1 WPW10409079 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER MAYTAG MVWC565FW0 "Customer said she was getting black residue on clothes and that she was using Clorox on clean washer with affresh cycle advise her to use affresh pill or white vinegar also explain her to go lower on detergent 2 tablespoons, ran diagnostic no error code,ran calibration and auto test pass,opt test ok"
David R.
REFRIGERATOR MAYTAG MFC2062FEZ01 "Cc of build up of ice, possibly left door open. Steamed gasket and ice. Op test ok"
Dan H.
WASHER MAYTAG MHWE201YW "Customer complaint of error code, ran diagnostics found f6e1(serial miscommunication between central control unit and motor control unit) error code, found 1 coil on motor open, unit needs new motor/motor control unit, customer will install ; ordrng 1 WPW10315848 (motor-drve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER MAYTAG MHWZ600TW00 "Replace motor drive and belt drive,opt test ok"
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Installed new tracks and filter door, op test good"
Arthur V.
COOK TOP FRIGIDAIRE GLGC30S9ESA Checked with bubble solution every connection. 3 times. No leak found. No smell of gas the complete time of inspection. Ran all four burners while searching for leak. Left gas on per customer but unplugged for safety Customer to inspect when he gets home from work
Corey L.
DRYER AMANA LGA60AW "Installed pulley and bracket, lubricated bearings, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Arthur V.
RANGE WHIRLPOOL KERC607HBS5 Customer complaint unit oven not reaching temp ( not hot enough ) did temp check at 350. Reading 325. Reset for plus 20. Op test good
Corey L.
DISHWASHER KITCHENAID KUDC10FXSS5 "Customer complaint unit leaked but found her stone pans were weighing down upper rack creating drawer not to be able to be pushed all the way back, tried it without the stones she said no leaking unit still leaning slightly forward, removed wheels from rear, unit now level"
David R.
RANGE WHIRLPOOL KEBC247VWH03 Customer was confused on how to start cleaning cycle. She had old outdated book for a different model. Showed customer how to start clean cycle. Op test ok.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Dan H.
WASHER WHIRLPOOL WTW8500BW0 "Installed new valves, op test good"
Brian M.
RANGE WHIRLPOOL JER8785QAS Installed element ran test bake to 350 OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced the harness and control. Brought core back for return. Advised cust to replace the plastic line with a braided flex or copper line. Optest ok.
David R.
WASHER MAYTAG WTW4900BW0 "Cc unit not working. No fill long fill error code. Customer had drain hose go directly into ground. Advised customer of drain hose height in owners manual. All other components check good. Ran service mode, ran calibration. Op test ok."
Arthur V.
WASHER MAYTAG MHW5100DW0 Found drain pump faulty and needs replaced ; ordrng 1 WPW10605427 (pump-water)
David R.
DRYER WHIRLPOOL WGD5000DW3 "Cc of vibration noise. Sound like something was looking in the back. Found drum seal pushed in on some parts, corrected. Took off everything on back of unit. Put back and made sure everything was tightened. Tested. Op test ok"
Brian M.
DISHWASHER JENN-AIR JDTSS244GP0 Cc that door is scrapping when closing and water sprayer isn’t right Found spray arm to be installed correctly and to specs Found right side of door scrapping dopier to misalignment Adjusted feet door no longer hits OP TEST OK
Corina B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "CC that the unit is leaking. Found the water coming up over the lip of the door. Checked the lower seal. Will need a seal. Office to order part ; ordrng 1 W10909089 (lower seal,bottom)"
Corina B.
WASHER MAYTAG MVWB880BW0 CC that there was a banging noise in a spin cycle. Ran diag no codes. Ran a rinse and spin with towels. Advised cust to run larger loads then smaller loads. Optest ok.
Gabriel P.
REFRIGERATOR JENN-AIR JS48PPDUDE01 "Right side sealing good of freezer and botton can’t tell if is sealing from the top,but it looks like the frost by the door starts from the top im going to steam gasket and put vaseline on corners also customer complaints that the left door sticks out little more than the fridge door explain to her that I have seeing that alot and is actually normal as long is sealing all the way around,opt test ok"
Corina B.
RANGE WHIRLPOOL WFE505W0HS0 "Cust showed pop, sent. CC that the unit does not heat up to temp. Unit is in a garage not plugged in to an outlet. Checked the bake,broil and fuse, good. Checked the oven sensor 1100 ohms. Plugged unit in waited 30 minutes. Baked rolls for 12 minutes came out raw in the middle. Will need a new control. ; ordrng 1 W11314391 (cntrl-elec)"
Arthur V.
REFRIGERATOR MAYTAG MFI2568AEB Found compressor running no cool. Found refrigerant line thru drain pan corroded and split. Needs compressor and refrigerant line repair Customer does not want repaired
Jason N.
WALL OVEN ELE WHIRLPOOL WODA7EC0HZ01 "Ran diagnostics, found code f6e4 for UI and acu status mismatch. Tech sheet says replace acu and/or UI console for this error. Installed UI console, advised customer that if issues persist after this repair, we will have to order an acu board (W11261165)."
Jason N.
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Cc unit making noise and now not coolingConfirmed no cool in both compartments, both at room temp. Checked connections on compressor. Found uv dye and oil leaking from process stub. Replaced process stub and installed new uv drier from truck stock. Ran diagnostics step 4 to home 3way valve, pulled vacuum on system to 29 in/hg for 15 min. Shut off vacuum, watched gauges for 15 min for any change. No change, recharged system with 5.3oz of r134a. Plugged in 3way valve, ran step 4 then exit. Unit cooling again. ; used 1 WPW10143759 (DRIER) from stock"
Dan H.
MICROWAVE WHIRLPOOL WOC75EC0HS03 "Installed new user interface, op test good"
David R.
WASHER WHIRLPOOL WTW4816FW2 Cc had questions about water level and agitate. Told customer about the different cycles and water level amounts. Can not control agitator speed. Changes from normal to fast in the cycle on its own. Ran test mode. Ran calibration. Op test ok.
Jason N.
RANGE WHIRLPOOL WFG525S0HV1 "customer showed popInstalled LF burner head, good spark and flame. Op test good."
Corey L.
DRYER WHIRLPOOL NED4655EW1 "Customer complaint washer door it too hard to shut and needs slammed, confirmed, lubricated hinge, door much easier to close, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint fridge not cooling, unit was purchased from sears and has a “unique id number” to identify, sticker with number on back of unit matches number on receipt dating in warranty, confirmed ff temp 55, frz temp 0 on bottom and 48 on top, evap fan is not running, control sending incorrect power, ordering fan and control; ordrng 1 W11036566 (motor-evap) and 1 W11089236 (cntrl-elec)"
Jason N.
REFRIGERATOR WHIRLPOOL WRF560SMYW05 "Cc unit leaking from freezerFound evap drain pan clogged and overflowing onto freezer bottom. Cleared ice from freezer, steamed drain pan and drain hole clear. Pulled drain tube off and cleaned out sludge buildup in tube. Ensured good flow through tube. Op test good."
Jeff M.
REFRIGERATOR KITCHENAID KRFC704FPS01 Customers having an issue with the ice in the ice bin located inside the fridge it periodically freezes and melts. I put the unit diagnostics. I cycled the ice chute door cycle operation tested good. Explained with with icemaker is located in the fridge section if the ice is not typically used over an extended period of time moisture will get in there and will melt and should be emptied and cleaned periodically with light use.
Jeff M.
WASHER WHIRLPOOL WFW85HEFC1 The unit is still displaying the f3e1 code I checked the sensor hose I can feel any cut the units control has to be reading the sensor improperly. The unit needs a new control and sensor hose ; ordrng 1 W11044559 (hose) and 1 W11201290 (cntrl-elec)
David R.
RANGE WHIRLPOOL WEE750H0HZ1 "Cc, had questions about unit overall. Answered them and went over a little bit of owners manual as far as oven. Answered questions. Op test ok"
David R.
DRYER MAYTAG MGD6630HW0 "Replaced control, tested. Cycled heat. Op test ok"
Dan H.
REFRIGERATOR GE PFCS1PJZASS "Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 5 degrees, thermistors are good , unit needs new control board, customer does not want repair at this time ; ordrng 1 WR55X11064 (board main combined 213.66), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Upon arrival unit not installed yet. Found strike stuck in door. Removed from door and reinstalled strike into frame. Opened and closed door several times. Op test good
Arthur V.
WASHER GE GTW485ASJ1WS Replaced lid lock and speed sensor and drive belt. Removed more food from between mechanisms under unit. Reamed out air port per service bulletin. Unit spun as designed
Gabriel P.
DRYER WHIRLPOOL WED7300DW0 Found l2 to neutral 0 voltage advise customer to get and electricians weak outlet
Brian M.
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed controls All functions returned. Advised to let cool for 48 hours
Arthur V.
DRYER MAYTAG MGDB765FW0 Replaced strike and latch. Op test good
Brian M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cc of no ice Found fill valve iced over Cleared ice ran multiple ice maker fill test Rant test harvest OP TEST OK
Gabriel P.
RANGE WHIRLPOOL WFG505M0BS3 "When arrive found front frame loose took door out and took screw that hold frame out and re tighten the screws and frame was not loose no more,opt test ok,if it loose it again will need new frame opt test ok"
Arthur V.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found gasket with a small divet causing some warm air to get in freezer. Found drain extension leaking and needs replaced. Also customer complaint of user interface outer sticker is bubbling. Also customer wants a price on a broken shelf Customer to call wlp to see what they will do for them on the repair.
Brian M.
DRYER MAYTAG MGDB835DW4 Cc of no heat Hooked up gas line ran unit no heat Checked over all sensors found flame sensor open Needs flame sensor Customer stated that Home Depot has another dryer being delivered and not to fix right now
Corina B.
REFRIGERATOR MAYTAG MRT519SZDM00 CC that there is frost in the freezer and water leaking in the ff section. Fz 2 ff 42. Steamed out the evap. Drain hole frozen steamed out drain hole. Silicone the liner in the freezer. Optest ok.
Corey L.
WASHER WHIRLPOOL WTW8000BW0 "Customer complaint clothes are coming out grey and not cleaned, found hot/cold reversed, advised customer to use only 1-2 tbsp of an he detergent, filled tub, water clear, unit is spinning and draining, corrected hot/cold"
Gabriel P.
WASHER WHIRLPOOL MVWB855DC3 "Replace transmission,opt test ok"
Jason N.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Cc unit leaking and ice buildup in freezerConfirmed drain pan and drain hole clogged. Replaced duck bill drain tube with customer supplied p trap style. Cleared ice from freezer. Steamed drain pan and drain hole clear. Op test good.
Brian M.
RANGE WHIRLPOOL WFE505W0HW0 Cc of no power Found breaker to be bad and tripping Unit does turn on and heat but breaker trips Advised to have electrician to replace OP TEST OK
Joe O.
WASHER WHIRLPOOL GHW9150PW0 "Cc: unit won’t start, won’t lock doorChecked connections to door lock. Found loose connection. Ran test cycle. Op test ok"
Corina B.
RANGE WHIRLPOOL WGG555S0BS01 Replaced the igniter and burner. Did not need control. Brought back part. Heat ovens to 350*. Optest ok.
Gabriel P.
DRYER WHIRLPOOL CEM2743BQ0 Found dust pan behind dryer making vibrating sound other then that wait 20 minutes no noise
Jeff M.
WASHER MAYTAG MVWB765FW1 Installed new part unit op tested good. Highly recommended the customer to start replacing the water lines every year
Arthur V.
WASHER WHIRLPOOL CAE2745FQ0 Replaced actuator. Recalibrated. Ran service cycle. Passed. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
DISHWASHER KENMORE 58716189400 Customer complaint unit stopping mid cycle. Also leaking from both corners. Needs control and door gasket (bottom) Customer does not want repaired.
Arthur V.
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced both fresh food door seals and freezer handle. Reformed seals using heat. Op test good. Advised customer to engage humidity option when there is moisture on the mullion
Arthur V.
RANGE KITCHENAID KGRS505XSS05 Found broil orifice clogged causing poor gas flow. Reamed out orifice. Op test good. Did temp check on top oven per customer request. Top oven reading 349 after 25 min. Op test good
Arthur V.
RANGE ELE WHIRLPOOL WFE525S0HT0 Replaced left front burner and switch. Op test good
Arthur V.
RANGE GE JB650DFCC Replaced customer supplied light bulb for oven. Customer complaint unit making a popping noise in bake. Set temp to 400 deg. No noise. Reset to 480. No.noise. Bake element and broil element both working as designed Advised cust ovens may make a popping noise from expansion and contraction of the oven walls during cooking. Did not get to hear popping noise but unit checks good. Could not duplicate popping noise.
Arthur V.
DISHWASHER GE GDT580SMF6ES "Upon arrival unit op test good. Unit filling ,washing and draining properly Op test good Could not duplicate issue"
Joe O.
DISHWASHER GE GDF520PSJ2SS "Installed water valve and drain pump, ran test cycle. placed water mat. Op test ok"
Nicholas F.
FRONT LOAD WASH WHIRLPOOL WFW3090JW0 Cc washer is not working had to unplugged washer 4 times for it to start.had customer load washers with close.had customer start machine three times.then started normal wash which she selected.unit started normal wash.unit got to 37 mins went to 1:11 started spinning there is a small load of laundry inside.cycle went from 55 mins to 22 mins.unit spins and drains.unit ran from. 22 mins to 11 mins and ended cycle.unit is operating as designed customer refused to sign pvr
Jeff M.
REFRIGERATOR ELECTROLUX EW28BS85KSEA The Icemaker is freezing up needs a evaporator seal kit for the icemaker; ordrng 1 5303918784 (air handler housin)
Joe O.
DISHWASHER WHIRLPOOL WDF518SAHW0 "Cc: beepingUnit would not allow me to enter diagnostics or change cycle. Started normal cycle, cancelled cycle. Unit started functioning properly. Ran diagnostics. Op test ok"
Corina B.
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "CC that there is a squeak. Put a gasket behind the hinge, used grease for the hinges. Held drain pan and still squeaked when opening the door. Whirlpool will be replacing the unit."
Jeff M.
DISHWASHER WHIRLPOOL KUDS35FXBL8 "The unit s sump motor is seized and needs replaced ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
RANGE WHIRLPOOL KODE900HSS00 Customer complaint of error f6e4 Found error for UI mismatch Replaced control and appliance manager as well as UI Helped customer connect to WiFi and ran test bake to 350 OP TEST OK
Jeff M.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 As I was disassembling fridge I found both heaters dark chard black. The face plate and the fill tube heater need to be replaced; ordrng 1 W11087201 (heater) and 1 WPW10553630 (escutcheon)
Jason N.
RANGE WHIRLPOOL WFG320M0BW2 "Installed control board. Ran light test, op test good. Customer also said oven temp doesn’t seem right. Ran bake test to 350. Actual temp after preheat was 375, set calibration -20."
Jeff M.
DRYER MAYTAG MEDC465HW0 The unit is gettin 240 vac. I tested all the fuses in the rear of the unit. The unit needs a pts switch and a timer ; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185992 (timer)
Gabriel P.
REFRIGERATOR KITCHENAID KRFF302EWH02 "When arrive fridge was not plug in ,so I plug fridge in and waited 20 minutes and no noise,opt test ok"
Arthur V.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found freezer door has bad rust streaks running down door and there are many rust spots throughout Please order freezer door —- please allow 4-8 wks for delivery. Customer to call to reschedule when part arrives (unit not leaking customer assumed streaks were from water ); ordrng 1 13109217SQ (dor-fip ss)
Corey L.
REFRIGERATOR GE GTZ18ICELRSS "Customer complaint not making ice, confirmed found fill tube frozen again, cleared, found gaps on liner corners of frz opening, siliconed, op test good"
Nicholas F.
WASHER MAYTAG MVWC565FW1 Installed new control ran factory cal cycle op test good
Jeff M.
REFRIGERATOR WHIRLPOOL GI6FDRXXY02 "Icemaker failed it’s receiving 120 V AC needs new icemaker estimate only; ordrng 1 WPW10300024 (icemaker), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER MAYTAG MVWX655DW0 "Cc: won’t agitate, or spin high speedFound error codes f2e1(stuck key) f7e1 (basket speed fault) f0e5(off balance load). Found basket hub stripped out. Needs hub. Replaced hub. Ran auto test and calibration; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10528947 (HUB2616) from stock"
Nicholas F.
WASHER WHIRLPOOL WTW5000DW2 Cc washer will not go through cycles.ran diagnostic found f8e1 no fill long fill error code.aran auto test cycle unit passed all cycles op test good.cold water and hot water valve fill at same rate.ran drain and spin unit drained and spun.unit is operating as designed
Corey L.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Customer complaint milk got warm but it’s cooling now, temps were 40 ff and 0 frz, customer has a lot of items in fridge and settings are at recommended, items are all the way to back and the sides, advised customer to turn temp dial to a little cooler and keep items from sides to helps circulate air"
Brian M.
OTR MICROWAVE WHIRLPOOL WMH53520CS0 Cc of unit saying door open Found switches malfunctioning Replaced using truck stock; used 1 W10450407 (XXX DO NOT RESTOCK XXX6439) from stock
Brian M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc of rust on outer door panel Found water sitting behind clear coat and rusting was able to pop bubble and clean up but clear coat is peeling Customer to call whirlpool to see if they would cover it
Jason N.
WASHER AMANA NTW4516FW3 "Cc unit not filling or workingRan diagnostics, found code f8e1 for long fill. Ran auto test and calibration. All functions passed. Customer stated that it doesn’t fill the tub with water. Explained to customer how these units fill with water and that she can’t expect it to fill all the way. She is used to older units. Advised her on using deep water wash to get the most water."
Jason N.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc unit has water on top of freezer doorConfirmed condensation, dripping from mullion flipper. Turned humidity control on, wiped away condensation. Advised customer how humidity control works, and to monitor if condensation returns."
Dan H.
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Customer complaint that unit is not making ice, found white wire through door open, unit needs new door, stainless steel door is no longer available ; O-emld tckt"
Corey L.
WASHER WHIRLPOOL WFW5620HW0 "Tested power at outlet, power tests pass to filter, control led lit flashing every .5 seconds indicating micro controller is good, control is sending 5 vdc to ui, harness ohms checkout, replaced ui with part sent, optimized prongs on wire harness ends to seat into connectors more snug, tried with older ui, op test good, taking parts with"
Brian M.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Cc of leak Found leak coming from supply lime Customer has plastic water line Advised on replacing with copper
Joe O.
REFRIGERATOR GE CFSP5RKBCSS "Cc: gasket needs repaired, and ice maker not freezingReplaced gasket. Found ice maker fan not spinning. Found fan is receiving power. Found small rip in other door gasket. Needs ice maker fan and door gasket ordrng 1 WR14X10237 (gasket french with f18778) and 1 WR60X10330 (blower fan duct14747), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DRYER SAMSUNG DV50F9A7GVW/A2 "unit will not start cycle. Checked door switch, customer just replaced control Gave customer estimate for part and labor.; ordrng 1 DC93-00191K (WIRE HARNESS 114.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR JENN-AIR JSD2789DES Cc: not coolingFound rear wall of freezer completely frosted over. Unit would not go into defrost. Ohmed out defrost heater and bimetal. Needs adaptive defrost and bimetalHeater comes as assemblyAdaptive defrost control shows no longer available.; ordrng 1 61003990 (sub 61005988) and 1 WP61006199 (heater)
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc: frost in freezer, freezing food in ff sectionAdvised customer to allow room for air to flow in refrigerator. Found ice in bottom of freezer not allowing the freezer to close completely. Removed ice. Op test ok"
Jason N.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Ran step 4 diagnostics to home 3way valve, Recovered refrigerant, installed compressor, uv drier, and ff evaporator. Pulled 29 in/hg vacuum for 15 min, shut off vac pump, watched gauges for 15 min for any changes, no change. Charged system with 5.3 oz, of r134a. Plugged in 3way valve, ran step 4 of diagnostics then exit. Watched for frost pattern on evaps. Good frost pattern appearing. Advised customer to allow 24 hrs for temps to return to desired."
Brian M.
REFRIGERATOR WHIRLPOOL WRT311FZDT01 Cc of noise like a valve Found ice maker hooked up but no water supply customer does not use ice maker they accidentally turned ice maker on and they where hearing the ice maker cycling Removed ice maker per customer request OP TEST OK
Nicholas F.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Cc of control Failure.dispenser is not working.compressor is loud lights won’t turn on.confirmed all lights are off.control is dead on fresh food crisper drawer.frost build up in freezer causing evaporator fan to hit and make loud noise compressor and condenser fan are running.dispenser is not dispensing water or ice.31 degrees is fresh food section 10 degrees is freezer.unit need new drawer control and main control evaporator fan and motor ; ordrng 1 W11109595 (motor-evap) and 1 WP67006337 (blade- fan) and 1 WPW10675033 (cntrl-elec) and 1 WPW10677119 (CONTROL )
Jeff M.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Recovered what little Freon was in the unit. Removed the old parts installed new parts put unit 30 inch vacuum and let it set for 15 minutes tested good add 4.27 ounces of Freon frost pattern developed good heat transfer recommended 24 hours before loading with food
Arthur V.
WASHER WHIRLPOOL WTW4815EW1 Upon arrival unit i. A continuous drain mode. Plugged in and let unit finish cycling Ran diagnostics. No errors. Ran service cycle and unit passed. Advised customer in manual where it says not to leave door open
Gabriel P.
WASHER WHIRLPOOL WFW9500TC01 "Found error code f35 pressure sensor failure every time I go to diagnostic it will not complete test it show code f35 search for pressure sensor but is discontinued call bj he did a nation wide search could not find it it can’t not be repairable also found drain clogged clear out took pictures,opt test ok"
Corina B.
REFRIGERATOR KITCHENAID KRMF706ESS01 "CC that the dispenser is leaking water. Filled several cups of water no leaking. Water spraying correctly. Reseated the water connection at the door. Checked ice maker, has clumps of ice. Advised cust to dump the bin of ice every 7-10 days. Optest ok"
David R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced rail. Op test ok.
Corey L.
WASHER WHIRLPOOL MHW5500FW1 "Customer complaint washer is turning yellow by buttons, confirmed the console is slightly yellowish compared to dryer of same age next to it, unable to recover an acceptable pop, unit would need new console W11218376; saved tckt"
Dan H.
WASHER MAYTAG MVWC465HW2 "Customer complaint that unit is thumping, ran diagnostics no error codes found, ran high speed spin and heavy agitate in manual test cycle, no unusual noises heard, unit is operating as designed"
Jason N.
WASHER WHIRLPOOL MHW5500FW1 "Cc unit not powering onChecked power in to unit, good at 127v. Unit needs control board. Job will need second man due to stacked dryer. ; ordrng 1 W11201286 (cntrl-elec) and 1 WPW10367632 (noise filter)"
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit tearing clothes in wash Ran diagnostics, no codes. Ran auto cycles and calibration. All functions passed. Checked washplate and basket condition. No rough spots, wash plates seems warped or not sitting flush. Washplate is tight. Ordering washplate.; ordrng 1 W10902814 (washplate)"
Brian M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 "Went to install auger motor found old one to be moving just fine then all of sudden stopped called because I thought now we might have a wiring or board issue whirlpool had me check power at high voltage board had 117v they advised that I had a broken wire but after I hung up I ended up running continuity between wires in fridge and to board Found to get 117 to ice maker wire for 15 sec then it drops out Needs high voltage board Used auger motor price to go towards high voltage board ; ordrng 1 WPW10404689 (cntrl-elec24522), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replace door,opt test ok"
Corey L.
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint washer still leaking bubbles from back on clean cycle, stated she had used cycle at least 5 times since without any cleaning agent and it still occurs at the end of the cycle, customer has lint catcher attached to drain hose, started cleaning cycle, let run for 25 min half the cycle without leaking, water mit mat is wet in same location as previous visits, advised customer whirlpool advised to use clean cycle once every 30 cycles and the build up of excessive detergent and afresh will cause excessive frothing and could cause it to exit from air ventilation port, advised customer to call whirlpool customer service with questions"
David R.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Replaced door and IM. Didn’t replaced the ice maker at first and went into service mode and the twist tray stopped halfway through. Put in new ice maker and worked perfectly.
Dan H.
DISHWASHER AMANA ADB1400AGW1 "Installed new dispenser, op test good"
Jason N.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Cc unit leaking from ice makerCustomer states when water source is turned on, water coming from ice maker, but water dispense works fineChecked water valve power, both sides 0v at rest. Turned source on, confirmed water coming into ice maker. Checked water psi at source line, good at 67 psi. Water valve stuck open, unit needs water valve.; ordrng 1 W11043013 (valve)"
Dan H.
WASHER MAYTAG MHWE450WW01 "Customer complaint that unit is not starting, unit is flashing f28(serial communication error) error code, no model/serial tag, cleared error code, reset control, ran test cycle, unit completed test cycle, started normal wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"
Corina B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 CC that the unit is leaking from the right side of the dishwasher. Started a cycle not leaking from the pump and motor or the drain pump. Door gasket is good. Removed the front door. Raised legs to dishwasher. Optest ok.
David R.
WALL OVEN KITCHENAID KEBS107SSS04 "Cc bake/broil not working. Found thermal fuse open. Will need fuse and blower; ordrng 1 WP8303972 (blower 255.28) and 1 WP8304452 (fuse-thrml 80.19), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
RANGE FRIGIDAIRE FGEF3032MFH "Customer complaint that oven is not turning off, confirmed, unit needs new control ; ordrng 1 316419361 (overlay 13.23) and 1 316557260 (controller 136.87), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL 1CWTW4845EW1 Cc of no drain Found drain to debris in it dropped drain Cleared debris Ran test cycle OP TEST OK
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 CC that there is frost in the freezer and the deli gasket is torn. Found a big chunk of ice on the bottom of freezer door. Gasket to freezer is closing properly. The deli gasket is torn in the center. Will need a new deli gasket. ; ordrng 1 WPW10443326 (gasket-fip)
Corina B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 CC that there is water in the ff section. Found a gap in the ff section at the liner and frame quarter inch. Took pic. Called t/l unit is non repairable.
Gabriel P.
RANGE WHIRLPOOL WFE320M0ES2 Found error code f9 check all wired all good check voltage on terminal from l1 to n 124 and l2 to n 124 and from l1 and l2 248 call bj explain will need a control ordering ; ordrng 1 W11122560 (cntrl-elec)
Corina B.
REFRIGERATOR KITCHENAID KSSO48QTX00 "CC that there is water leaking the filter popped out of the housing. Could not find a water leak. Talked to BJ and said to replace the housing, due to the filter popping the filter out. Office to order parts; ordrng 1 EDR3RXD1 (water filter 6600) and 1 WPW10121140 (housing 10267), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
DRYER GE DDG5980VALWH Installed new belt open test good.adviced customer to change vent to solid metal or rigid metal vent.
Nicholas F.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Cc refrigerator won’t dispense ice.confirmed.ice was jamming auger motor from spinning properly.cleared ice.ice dispenses in crush and cubed form op test good
Brian M.
REFRIGERATOR KITCHENAID KFIV29PCMS03 Cc of noise still Pulled fridge out using floor protection Found waterline kinked in between cabinet had to quickly pull line and shut off water valve so i could pull fridge out all the way before proceeding to pull all the way out reconnected line and made sure of no leaks OP TEST OK taped line to back of fridge Found filter drier vibrating against the fan shroud Readjusted copper lines pushed fridge back into position OP TEST OK
Gabriel P.
RANGE WHIRLPOOL WFG320M0BS3 Call tech line replace the inner trim; ordrng 1 W11105139 (brkt-glass) and 1 W11176456 (glass-door) and 1 W11209792 (trim-door) and 1 W11232008 (trim-door) and 1 WPW10535767 (glass-door)
Dan H.
RANGE KENMORE 790.4200361 "Customer complaint that lower oven temperature is not right and upper oven beeps when in use sometimes,TL suggested that since all control parts have been replaced already that it’s likely to be user error, both ovens heated to set temperature today and did not start beeping , unable to duplicate the problem , unit is operating as designed"
Dan H.
WASHER MAYTAG MVWC465HW2 "Customer complaint of a lot of lint on clothes, ran diagnostics no error codes found, unit is agitating normally, unit is operating as designed"
Dan H.
WASHER MAYTAG MVWB835DW3 "Customer complaint that knob will not move to select cycle, confirmed, unit needs new control and user interface ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"
Corey L.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Customer complaint top frz drawer stuck, confirmed, found top drawer in sideways and back right wheel fell under the track, corrected, advised customer to open and close drawers and door from the center not either side,ordrng 1 W11224587 (frame)"
Gabriel P.
WASHER AMANA NTW4516FW3 When arrive found washer on flood mode wait it 8 minutes till it stop ran diagnostic found error code f8e1 long fill no fill and f0e2 over suds cold water was turn off correct issue also customer was using too much detergent explain how much to use ran four large towels ran normal cycle and drain spin opt test ok