We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/17/2022
"Cc that the unit flooded the basement the drain hose came off and drained all the water on the floor , that when unit is calling for water it bangs and that it was shaking a lot when it was spinning. Ran diag, found error code F8E1 long fill. Removed hoses and found debris on hot valve, replaced from T/S. Also helped with the banging noise on the cust pipes. Verify dampers, pass bounce once. Also added a sip tie on the drain hose. Told cust that the drain hose needs to be attached or secured to avoid flooding. ; used 1 W11165546 (VALVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Strongsville, OH 44149
David R
Job Details: 03/17/2022
"Had POP. Customer said since delivery set up, ice only worked one time and 2-3 weeks ago from today 3-18-22 water stopped coming from dispenser. Water is good coming from house, right out single valve water is good. When water is called for and going through filter house, no water comes out. Suspect is that water filter housing isnt releasing water or frozen reservoir. Ordering reservoir, filter housing, dual valve ; ordrng 1 W10341320 (Dual valve) and 1 WPW10394053 (Filter housing) and 1 W11204869 (Reservoir) and 1 EDR1RXD1 (Filter)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lakewood, OH 44107
Angel
Job Details: 03/17/2022
"Cc that unit was not doing anything just stayed locked and it wouldnt spin or agitate. Verified and latch needed to be replaced it was damaged. Replaced latch and noticed that the latch would not lock tried diagnostics and no luck. Replaced control board and unit started locking as should but would not spin or agitate noticed motor was humming but would not move will need drive motor also ordering capacitor. Office to reschedule motor out of stock.; ordrng 1 W10890624 (Drive motor) and 2 W11428524 (Capacitor)s, used 1 W11307244 (DOOR LOCK), and 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Cleveland, OH 44143
Joe O
Job Details: 03/16/2022
Installed dryer repair kit. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Aurora, OH 44202
Brian M
Job Details: 03/16/2022
Cc unit not draining Found mask in pump Removed mask OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Willoughby Hills, OH 44092
Joe O
Job Details: 03/16/2022
"Cc: not spinning out clothesFound error codes f0e5(off balance load). Suspension checked good. Ran auto test. Found hub worn. Could not pull wash plate from unit. Will need hub and wash plate. Advised customer could also need gear case. ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near Highland Heights, OH 44143
Jason N
Job Details: 03/16/2022
"Cc unit stopped working and fault codeCustomer stated unit stopped working during a load and flashed a code f26 or 28. She power cycled unit and it was fine after, has been working since then. Ran diagnostics, found code f28 for serial communication error(ACU to MCU). Ran auto test several times, no faults and all functions passed. Advised customer either motor control or main control could be at fault, but there is no way to verify until unit fails. Could not duplicate issue at this time."
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near North Ridgeville, OH 44039
Angel
Job Details: 03/16/2022
"Replaced acu, ui and communication harness. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Aurora, OH 44202
Brian M
Job Details: 03/16/2022
Installed lid OP TEST OK
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, OH 44108
Corina B
Job Details: 03/16/2022
CC that the cap to the agitator is popping off and paint is chipping. Confirmed. Found the cap not tight on the new or old agitator. Took picture of the paint chipping. Advised cust to call whirlpool t ge an autho. Will need a new cap. Cust can install part; ordrng 1 W11246846 (Cap)
We serviced a
MAYTAG RANGE
Model MGT8720DS06
Near Parma, OH 44134
Gabriel P
Job Details: 03/16/2022
Found no leaks from regulator or either burner but to please customer my senior tech bj told me to replace regulator seems thats what the gas company said it was leaking ordering ; ordrng 1 WPW10546238 (Regulator)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, OH 44126
Marie V
Job Details: 03/16/2022
"Cc that the unit fills up and then does nothing. Ran diag, no cores. Ran auto test, pass. Stared normal cycle. Pass, unit started washing. Canceled cycle amd replaced lid lock and shifter. Ran calibration and auto test. And rebooted unit. Told cust to monitor unit, couldnt duplicate the issue. Op test ok"
We serviced a
HOT POINT REFRIGERATOR
Model HSS25GFTAWW
Near Lakewood, OH 44107
Marie V
Job Details: 03/16/2022
"Cc that the unit is leaking. Confirmed. Found unit leaking from the water line coming in to the unit. Cut the line that was damaged and added a fitting 1/14. Tested unit. No leaks. Op test ok; used 1 2198677 (), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model n/a
Near Cleveland, OH 44116
Marie V
Job Details: 03/16/2022
"When arrived saw the appliance. Explain cust that we service appliances for homes, this unit was a industrial washer. No sc collected"
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWB
Near North Olmsted, OH 44070
Marie V
Job Details: 03/16/2022
"Replaced heater, tested unit. No leaks Op test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Joe O
Job Details: 03/16/2022
"Cc: grindingFound error codes f0e3(overload), f0e7(load detected during clean washer cycle). Cleared codes ran diagnostics test cycle. No abnormal noises heard in diagnostics cycle. Checked under unit for damage, checked suspension rods. Advised customer to download whirlpool app and update software per tech sheet for error f0e7. Advised customer no to load anything directly on wash plate. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS
Near Seven Hills, OH 44131
David R
Job Details: 03/16/2022
Customer said unit is under 1 yr warranty . Took pics of POP. Cc unit gasket off and top rack getting stuck on gasket. Adjusted top rack inward to avoid hitting the gasket. Good. Op test ok.
We serviced a
MAYTAG DRYER
Model DG8410
Near Painesville, OH 44077
Joe O
Job Details: 03/16/2022
Cc: not heatingCust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found igniter open. Needs igniter; ordrng 1 4391996 (ignitor flat wp)
We serviced a
SAMSUNG DRYER
Model DV48J7700GW/A2
Near Madison, OH 44057
Dan H
Job Details: 03/16/2022
"Customer complaint of squealing noise , confirmed,found idler pulley worn out , installed new idler pulley, op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8100BW0
Near Mentor, OH 44060
Jason N
Job Details: 03/16/2022
"Cc unit not advancing cycle, codes LFRan diagnostics, found no cold water coming in on auto cycle. Both source valves are open. Ran manual valve tests, confirmed cold side of log valve no working. Unit needs log valve assembly. ; ordrng 1 W10853723 (Log valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, OH 44134
Gabriel P
Job Details: 03/16/2022
"Found belt stretch and pulley wearing replace from t/s also cold water not enough pressure need plumbing,opt test ok ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SKZ
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/16/2022
Cc unit not draining Found chopper broke off pump Replaced pump OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Lorain, OH 44055
Angel
Job Details: 03/16/2022
"Cc that they set the washer to wash and when they got home there was water all over the floor. Tested unit by starting a quick wash to see if it would leak let unit fill wash and drain but no leak anywhere around washer, did notice that when the unit goes into a drain the utility tub drain tube was leaking. Explained to customer and stated she will let the landlord know to fix issue. Opt test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Olmsted Falls, OH 44138
David R
Job Details: 03/16/2022
Replaced main control. Ran diagnostics and calibration. Good. Unit is ready to use. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mayfield Heights, OH 44124
Manny
Job Details: 03/16/2022
"Cc top light are flickering and some are out, verified and LEDs are flickering in RC, replaced LED module with pre id part, opt test ok"
We serviced a
KENMORE DRYER
Model 11084834200
Near Highland Heights, OH 44143
Manny
Job Details: 03/16/2022
"Replaced heater, ran cycle good heat, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Cleveland, OH 44109
Manny
Job Details: 03/16/2022
"Cc unit not cooling enough, removed evap cover and not good frost pattern, checked compressor amp draw and drawing 0.54amps, spoke to Bj he suggested tapping the system and charge with nitrogen to verify no internal leaks are present, tap system and pressure sitting at 25in vacuum, charged with nitrogen and pressure is equalize and stable, heard No leaks ,BJ thinks unit wasnt charge its R600 at the factory since customer stated that the unit never cool right in the freezer.; ordrng 1 W11580057 (Compressor) and 2 W10843121 (filter dryer)s"
We serviced a
GE GAS RANGE
Model JGBP32CEF2CC
Near Madison, OH 44057
Joe O
Job Details: 03/16/2022
"Cc: odor, over tempFound customer had a mat laying on bottom of oven, potentially causing odor. And advised customer to remove lower oven bottom and clean to ensure nothing burning under oven bottom. Found unit 15-20 degrees over set temp. Advised customer there is no adjustment or calibration for this model. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near South Euclid, OH 44121
Corina B
Job Details: 03/16/2022
CC that there is off balance loads. Found the basket leaning to the right side. Leveled the unit. Adjust to download the Maytag app to update the control. Ran a manual spin. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Elyria, OH 44035
Gabriel P
Job Details: 03/16/2022
"Correct issue from hinges,opt test ok"
We serviced a
KENMORE WASHER
Model 11023102310
Near Montville, OH 44064
Brian M
Job Details: 03/16/2022
Cc of noise Found noise coming from clutch Needs clutch ; ordrng 1 W10721967 (drive pulley)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB3A
Near Painesville, OH 44077
Joe O
Job Details: 03/16/2022
"Cc: spray arm not staying in, meltedFound spray arm mount not seated correctly. Reseated spray arm mount. Needs spray armCustomer to install; ordrng 1 5304517203 (Spray arm)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Sheffield, OH 44054
Angel
Job Details: 03/16/2022
"Cc that unit was acting weird. Verified and unit would stay locked tried to get to diagnostics and found error code F7E1 basket speed not reached i tried to do a calibration and unit would not agitate look underneath and has correct shifter tested capacitor and was bad had one from surplus replaced capacitor tested unit and started working as should also had to change belt because it was squealing changed belt ran a auto test and unit is working as designed. Opt test ok.; ordrng 1 W11428524 (Capacitor), used 1 WPW10006384 (BELT) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM03
Near Elyria, OH 44035
Gabriel P
Job Details: 03/16/2022
"Found compressor amp to low and .57 also there is no frost pattern,ordering compressor and non dye filter part is out of stock office contact customer for ; ordrng 1 W10843121 (Production filter) and 1 W11547313 (Compressor)"
We serviced a
GE DISHWASHER
Model GDT695SFL3DS
Near Madison, OH 44057
Dan H
Job Details: 03/16/2022
"Customer complaint that unit is not starting, confirmed, no buttons on user interface are working, diagnostics led on control is solid lit indicating a software error, unit needs new control; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 03/16/2022
"Installed new drain pump, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/16/2022
"Cc that the unit is doing the same thing , that is not starting the wash cycle and that it will show wash completed but it has done nothing. Ran diag No error codes. Lid lock failed on resistance by tech sheet, also motor pass resistance check. Called tech line, spoke with Bruce, told me to replace lid lock and run a dlms calibration. Ordering parts. ; ordrng 1 W11394572 (Lid lock) and 1 W11543994 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS00
Near Mentor, OH 44060
Jason N
Job Details: 03/16/2022
"Cc unit microwave error code and stopped heatingRan diagnostics, found codes f1e4 for microwave generation error. Verified all connections are good on control board. Unit will need magnetron and inverter board. ; ordrng 1 W11346197 (Magnetron) and 1 W10217711 (Inverter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Jason N
Job Details: 03/16/2022
"Cc unit ice maker not working and frosting in freezer sectionCustomer stated things on top shelf were thawing, ice maker was not making ice and frost building up on back on freezer. Confirmed. Found freezer evaporator frosted over, no air circulation. Ran diagnostics, found defrost sensor reading open. Steamed evaporator clear. Replaced defrost sensor using truck stock part. Ran manual defrost mode, heater turned on. Manually cycled ice maker, ice maker indexed and filled with water. Advised customer to allow up to 24 hrs for temps to return to desired and ice maker to resume ice production. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Strongsville, OH 44149
David R
Job Details: 03/16/2022
"Cc top oven lights will not go off and blower fan constantly running, customer turned off power and factory reset. Even during a factory reset, top lights and blower fan staying on. No error codes. I did find that display was saying top door open even when it was closed shut. Ordering controls and latch ; ordrng 1 W11294388 (Control) and 1 W10883049 (Latch) and 1 W11294389 (Control)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Middleburg Heights, OH 44130
Marie V
Job Details: 03/16/2022
Cc that the hot water hose pop out of the valve at the unit and flooded the laundry. Found water valve was stripped. Replaced water valve and ran calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Chardon, OH 44024
Joe O
Job Details: 03/16/2022
"Cc: not advancing through cycles(intermittently), lid not locking(intermittently), cold water leaking constantlyFound error codes f8e1(long fill). Found cold water valve plugged and leaking. Replaced water valve. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Ashtabula, OH 44004
Dan H
Job Details: 03/16/2022
"Customer complaint that no buttons on user interface are working, confirmed , found loose power connection in power box, tightened, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Avon, OH 44011
Angel
Job Details: 03/16/2022
Cc that unit was thawing out ice cream in freezer but ff section was fine. Took temps and freezer was at 14* and ff section at 38*. Explained to customer that these refrigerators are not meant for garages because if temperatures drop below 55* they will have problems with cooling. Took off evaporator cover and saw that unit did not have frost all the way up and saw the suction line was crimped coming out from the cabinet. Called BJ and sent him the picture and said to call tech line. Called techline and spoke with Joel explained issue and said that with unit being in the garage and having temps drop the way there dropping its hard to diagnose the issue stated that customer is going to have to have unit for at least a week with temp over 60* in the garage to properly see if unit is working as should or not also sent the suction line pics to Joel and said for the customer to monitor for now and if issue continues after the temps get stable around the 60* than he said he will go with does pics i sent him and go under review.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Avon, OH 44011
Angel
Job Details: 03/16/2022
Cc that the drawers inside unit slide out a little when opening the door and that the water dispenser only dispenses cloudy water even after flushing unit and using it for 7 days. Verified drawer issue and unit needed to be leveled. For the water issue i called BJ explained issue and asked me to call tech line to see what they would say because i tried dispensing water with filter and with out filter and still same issue. Called tech line and spoke Chris with explained issue and said theres no problem with unit its just real high oxygenated water. Gave customer the file#7733197481 if any concerns to contact whirlpool. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Westlake, OH 44145
Angel
Job Details: 03/16/2022
Cc that unit is taking to long to dry clothes and that they cleaned out vent and tried the vent test and it would not move. Verified and found that the vent in the back of unit was crushed causing it to restrict the air explained it to the maintenance guy and also did the dryer vent test for him with out the vent on and the flap inside the dryer fell right off. He said he will fix issue and get the vent fixed. Unit heating and working as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, OH 44109
Marie V
Job Details: 03/16/2022
Cc that the unit stopped working and it been telling then to replace filter every 3 months. They unplugged unit and it started working again . Right now took temps 37* fresh food and 1* in freezer. Right now unit is working as desi. Explacust that I need to see unit failing in order to find the problem. As is right now is working as designed.
We serviced a
MAYTAG DRYER
Model MED5100DW1
Near Beachwood, OH 44122
Corina B
Job Details: 03/16/2022
"CC that the unit is not heating. Confirmed. Found the heating element open. Checked the vent outside, good. Found the lint screen dirty. Will need a new screen and heater. ; ordrng 1 WP8544771 (Element) and 1 WPW10516085 (Lint screen), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRSS2
Near Cleveland, OH 44128
Corina B
Job Details: 03/16/2022
"CC that the unit will not turn on. Confirmed. Checked the power from the control to the pump and motor, 120 volts. Will need a pump and motor. ; ordrng 1 WPW10780877 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/16/2022
Found gearcase making noise ordering also customer has a pan underneath unit and is hook into plumbing request two tech and charge double labor customer does not want me to break it I had bad experience with this pan before ordering ; ordrng 1 W11423759 (Gearcase) and 1 W10734521 (Slider)
We serviced a
GE REFRIGERATOR
Model GSH25JSXNSS
Near Kingsville, OH 44048
Dan H
Job Details: 03/16/2022
"Installed new defrost thermostat and heater, op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4ES01
Near University Heights, OH 44118
Jason N
Job Details: 03/16/2022
"Cc unit error code when using broil Ran diagnostics, found code f6e3 for lower oven over temp when heating. Temperature sensor testing good at room temperature 1078 ohms. Ordering main control and temperature sensor. Customer will call in for next service date. ; ordrng 1 W10807576 (Control) and 1 W10859573 (Temp probe)"
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Newbury Township, OH 44065
Brian M
Job Details: 03/16/2022
"Cc unit leaking Found remains of water leaking from multiple locations Needs sump housing drain pump, and connections ; ordrng 1 WD18X22782 (sump manifold) and 1 WD35X10382 (dishwasher sump clam) and 1 WD19X25278 (Diverter) and 1 WD19X24829 (drain pump kit) and 1 WD01X24246 (clamp) and 1 WD08X22758 (gasket - sump manifo), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Cleveland, OH 44105
Manny
Job Details: 03/16/2022
"Cc unit not washing properly, ran diagnostics no error codes, unit was just delivered yesterday, explain to customer that the unit is working as designed, And that all operations are normal. At this time to unit is working as designed."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Mayfield Heights, OH 44124
Manny
Job Details: 03/16/2022
"Cc unit shuts off after being on for at least 1 hour and an error is displayed. Ran bake at 350F unit ignites with no issues Took a little longer to reach temp but it reached it, verified temp with my thermometer and temp in the oven at 364F ran convection fan is not operational, element on convection glows and heating but no fan movement, got into diagnostics and found codes F1E0 for communication error F2E0 for keypad disconnected and F3E0 for oven sensor open or shorted, check for resistance to temp sensor have 1400 ohms out of range, unit will need convection fan assembly, temp sensor, main control and console UI; ordrng 1 W11441001 (Covect fan) and 1 W10833885 (sensor) and 1 W11029431 (panl-cntrl) and 1 W11034208 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHW00
Near Chesterland, OH 44026
Brian M
Job Details: 03/16/2022
Cc unit not cooling Found temps to be normal Temps in fridge 37 and freezer at 4 Normal operating temps
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Mogadore, OH 44260
Brian M
Job Details: 03/16/2022
Installed drain tube Abs cleared ice OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED94HEXL1
Near Strongsville, OH 44149
David R
Job Details: 03/16/2022
Rescheduling ; schdld next appmnt for 3/18 FRI !
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fairview Park, OH 44126
Marie V
Job Details: 03/16/2022
"Took POP. Cc that the unit is leaking. Confirmed. Found the leak the the hot water supply. Cust had new washer for hose, replaced washer. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/16/2022
"Replace pump motor,then ran diagnostic,opt test ok"
We serviced a
WHIRLPOOL STACK W/D
Model WHD5090GW0
Near Cleveland, OH 44120
Jason N
Job Details: 03/16/2022
"Cc unit still intermittent making a squeal noiseRan diagnostics tests and dry cycle for 10 minutes, could not duplicate noise. Called wp techline, Scott, could be number of things, if unable to duplicate perhaps advise customer to continue to use until noise gets worse to where it can be duplicated or found. Not advising to replace parts at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chardon, OH 44024
Joe O
Job Details: 03/16/2022
"Cc: noise, not cooling properlyFound temps at 60 degrees, in both compartments. Found compressor will not ramp up speed. Tested voltage at inverter. Only 3v, needs control and inverter boxParts out of stock. Office to reschedule; ordrng 1 W11573593 (Inverter box) and 1 WPW10739408 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Joe O
Job Details: 03/16/2022
Installed module. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Strongsville, OH 44149
David R
Job Details: 03/16/2022
Temp reading 50-55 in FF. FZ is good at 0*. Found new thermistor for RC out of ohms where it should be. Had thermistor on icemaker harness from t/s. Replaced and reset temps. Customer to monitor ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Maple Heights, OH 44137
Gabriel P
Job Details: 03/16/2022
Found control not responding ordering but found part out of stock we need to do a nation wide search office contact customer for scheduling ; ordrng 1 W11116592 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near North Royalton, OH 44133
David R
Job Details: 03/16/2022
"Cc unit not draining. Found broken drain pump and glass broken as well. Replaced with new one off t/s. Still not draining completely. Ordering drain hose. ; ordrng 1 W10876537 (Drain pump) and 1 WPW10545278 (Hose) and 1 8269144A (Hose), used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Kent, OH 44240
Brian M
Job Details: 03/16/2022
Installed control Ran test cycle OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KUDL02IRBS2
Near Bedford, OH 44146
Corina B
Job Details: 03/16/2022
"CC that there is water in the tub and does not cycle properly. Confirmed. Unit drained hen cancel. Started the dishwasher filled and started a cycle. Will need a main control. ; ordrng 1 WPW10084141 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG520S0FS0
Near Conneaut, OH 44030
Dan H
Job Details: 03/16/2022
"Customer complaint that left front burner is not lighting, confirmed, unit needs new burner head; ordrng 1 WPW10515455 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4915EW1
Near Conneaut, OH 44030
Dan H
Job Details: 03/16/2022
"Customer complaint of grinding noise, confirmed, found hub worn out , installed new hub , op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Bedford, OH 44146
Corina B
Job Details: 03/16/2022
CC that there is a squealing noise. Confirmed found the idler pulley seized. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near North Royalton, OH 44133
David R
Job Details: 03/16/2022
Cc screw loose. Found base rail bracket damaged. Called techline to document damage and make sure ordering right part. Told me to order the base rail assembly. Left side that is damaged. Ordering parts. ; ordrng 1 WPW10306546 (Baske rail left) and 1 WPW10306546 (Base rail right)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 03/16/2022
"Customer did not receive the ui replace other parts temp on fridge is good,opt test ok job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Kent, OH 44240
Brian M
Job Details: 03/16/2022
Cc of noise Found noise to be compressor vibration Adjusted lines OP Test Ok
We serviced a
FRIGIDAIRE DRYER
Model FAQE7077KR0
Near Brook Park, OH 44142
Angel
Job Details: 03/16/2022
Cc that plastic part fell in Dryer. Verified and the part is the latch for the door. Used latch from truck stock installed new one and tightened the door because it was loose. Tested door closing as should now. Opt test ok.; used 1 279570 (LATCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Jefferson, OH 44047
Dan H
Job Details: 03/16/2022
"Installed new valve, op test good"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lyndhurst, OH 44124
Joe O
Job Details: 03/16/2022
Installed ui. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Westlake, OH 44145
Angel
Job Details: 03/16/2022
Cc that unit is not cooling. Noticed the unit is in the garage where its not a heated garage but also noticed that the compressor was not running. Took off back cover and plugged in my amp reader and compressor started running and it was pulling 7amps and was very hot and had a bad rattle to it. Unit will need compressor and uv filter drier replaced. Ordering parts.; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Uv drier)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Cleveland, OH 44102
Corina B
Job Details: 03/16/2022
CC that the unit is not turning on. Confirmed. Found the child lock on. Turned the lock off. Ran a calibration. Opt test ok.
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FPMV189KFC
Near Independence, OH 44131
Gabriel P
Job Details: 03/16/2022
"Found unit with no power check fuse is good checking voltage to control is good need control customer will not fix ; ordrng 1 5304463156 (Door stoper) and 1 5304481407 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland, OH 44120
Jason N
Job Details: 03/16/2022
Installed freezer door. Customer satisfied with appearance. Op test good.
We serviced a
KITCHENAID RANGE
Model KESS907SSS04
Near Brecksville, OH 44141
David R
Job Details: 03/16/2022
"Cc LR burner will seem like its heating sometimes wont glow or will just turn off. Turned on LF burner. Not coming on for me. All other burners lighting on. Found LF burner switch sparking up and causing voltage to drop, burner itself test good. Customer wants to order part and they will repair it themselves. ; ordrng 1 WP9763762 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44052
Angel
Job Details: 03/15/2022
Cc that unit was leaking underneath. Verified hoses and looked good looked underneath unit and theres no signs of water stains anywhere besides behind washer everything is clean filled washer to make it go into a spin and than drain to see if the water would come out somewhere and found that the drain hose was leaking on 2 spots. Unit will need drain hose replaced. Was going to order drain hose for customer but they cant use it because its to short they had to buy one which is the one they have installed customer stated they will buy another one. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KERA807PWW00
Near Elyria, OH 44035
David R
Job Details: 03/15/2022
"Cc front Right and front Left elements not always coming on, burners not turning on when changing to different hi low medium temps and burners lights flickering. Elements check good, would also still replace. Switches have burn marks on them. Parts show NLA 9759782 switches x2, 9756929 light indicator x2. W10823692 element, W10823698 element. Sending over. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Oberlin, OH 44074
David R
Job Details: 03/15/2022
Cc unit not changing cycles. Found long fill no fill error. Bad water valves. Replaced from t/s. Tested. Ran quick cycle to make sure all components working. Good. Op test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Oberlin, OH 44074
David R
Job Details: 03/15/2022
"Called techline about leaking. Gave all parts already replaced, also mentioned that another company was out before us and replaced parts as well. Techline suggested its over filling and to try Fill water valve, last item that can be replaced.; ordrng 1 WPW10327249 (Fill valve)"
We serviced a
MAYTAG WASHER
Model MTW5630TQ1
Near Cleveland, OH 44108
Corina B
Job Details: 03/15/2022
"CC that the unit will not spin. Confirmed. Will need the brake, coupler, cam, gearcase and clutch; ordrng 1 W10820043 (Brake) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 285852A (Coupler) and 1 285811 (Cam)"
We serviced a
GE RANGE DUEL FUEL
Model C2S980SEM3SS
Near Mentor, OH 44060
Jason N
Job Details: 03/15/2022
Installed oven door springs. Door operation test good.
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near Beachwood, OH 44122
Manny
Job Details: 03/15/2022
Replaced console and control ran cycle opt test ok. Took core for return.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Dan H
Job Details: 03/15/2022
"Customer says unit is under one year and came in home when home was purchased, customer does not have proof of purchase , advised customer to call whirlpool."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Oberlin, OH 44074
David R
Job Details: 03/15/2022
"Cc unit not cooling correctly. Temp rising in both sections. Found big ball of ice on FZ evap. Checked and unit sealed system is under 60 month ex warranty. Unit low on Freon, dye drier being replaced only and if a leak pops up can tell where its coming from. Ordering compressor and evap as well just in case needed, if not needed document. Ordering drier, comp, evap.***3 job Count *** ; ordrng 1 W10836706 (Evap) and 1 W11092625 (Comp) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ6
Near North Olmsted, OH 44070
Gabriel P
Job Details: 03/15/2022
"Replace switches,opt test ok"
We serviced a
MAYTAG DRYER
Model PYE2300AYW.
Near Cleveland, OH 44102
Corina B
Job Details: 03/15/2022
"CC that the unit will not turn on. Confirmed. Found the thermal fuse is open. Will need a new fuse.; ordrng 1 LA-1053 (Fuses), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44109
Corina B
Job Details: 03/15/2022
CC that there is a noise. Confirmed. Found the water lines hammering. Will need the hammer arrestors. Opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ
Near Garrettsville, OH 44231
Brian M
Job Details: 03/15/2022
Replaced icemaker Ran test harvest unit cycled OP Test Ok Advised it may take. 72 hours to fill
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44109
Corina B
Job Details: 03/15/2022
"CC that the dishes are not drying. Ran diag no codes. Ran a calibration, heated turned on. Advised cust to run the hot water in the sink before starting the dishwasher. Use rinse aid. Normal, heavy with high temp, sani rinse and heated dry. Opt test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGH2631PF4A
Near Mantua, OH 44255
Brian M
Job Details: 03/15/2022
Cc unit leaking from freezer Found drain not pan clogged Needs cleared Cleared drain tube OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Lorain, OH 44052
Angel
Job Details: 03/15/2022
Replaced heater tested unit and started heating as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX500XW0
Near Bay Village, OH 44140
Angel
Job Details: 03/15/2022
"Cc that unit is leaking underneath washer. Confirmed found that unit is leaking through the tub seal causing it to leak when going into a spin. Unit is leaking directly on to the drive motor. Unit will need gearcase, drive motor, cam, shifter and belt. Gave customer estimate and stated they will get a new unit instead of fixing. Charged service call.; ordrng 1 W11132267 (Gearcase) and 1 W10721967 (Cam) and 1 W10836348 (Motor) and 1 WPW10006355 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 03/15/2022
Installed heater element. Ran diagnostics cycle. No leaks from unit. All functions passed. Op test good.