We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor, OH 44060
Joe O
Job Details: 08/19/2021
Cc: leakingFound error code f7e5( motor fault). Ran diagnostics test cycle. Found unit not shifting. Ran normal cycle. Could not duplicate leak. Needs actuatorCustomer stated he will be available all day on the 2nd and to come even if its not confirmed; ordrng 1 W10913953 (actuator)
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Mentor, OH 44060
Joe O
Job Details: 08/19/2021
"Cc: not startingFound belt broken. Needs belt.; ordrng 1 WE12M29 (belt drive), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Deerfield, OH 44411
Brian M
Job Details: 08/19/2021
Cc unit not cooling Fridge at 64 and freezer at 64Found no frost on evap and compressor running extremely hot Needs evap compressor and drier ; ordrng 1 5303918569 (evaporator kit) and 1 241706201 (compressor) and 1 WPW10143759 (dryer)
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chardon, OH 44024
Jason N
Job Details: 08/19/2021
"Cc unit tripped breaker and now flashing codesVerified f47 code on right side on unit for power supply from power supply board missing, possible open fuse on EMI board. Disassembled unit, checked EMI fuses, found F1 fuse open. Replaced fuse using misc. truck stock fuse. Powered up unit, fuse popped again. Error code returned. Unit needs cooktop module.; ordrng 1 W10857232 (Cooktop module)"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/19/2021
"Cc unit not completing cycles, sometimes.Customer stated unit will randomly stop in cycle without advancing, will have to reset unit and start cycle over. Ran diagnostics, no codes stored. Ran auto test, unit very loud in spin, unit needs gearcase. Customer not repairing at this time, estimate only. ; used 1 W11454741 (Gearcase) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/19/2021
The latch was not needed I have the latch for either return or truck stock. The actuator is a new style on this machine slipped out of the splutch cradle needs a new actuator; ordrng 1 W10913953 (Actuator)
We serviced a
KENMORE WASHER
Model 417.90802999
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/19/2021
The unit is not draining. In spin cycle the pump is getting 120vac needs a new motor ; ordrng 1 137221600 (Pump) and 1 123 (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Painesville, OH 44077
Joe O
Job Details: 08/19/2021
Cc: freezing ff sectionFound temps in ff section at 42 degrees. Found customer had ff temp set to 36 degrees. Advised customer they can adjust temp in ff section. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
David R
Job Details: 08/19/2021
Same issue as below. Cold water valve is not working and button on control is getting stuck. Ordering control and valves. *** office to reschedule ; ordrng 1 W11170317 (Control) and 1 W11210463 (Valves)
We serviced a
MAYTAG DRYER
Model DE409
Near Elyria, OH 44035
David R
Job Details: 08/19/2021
"Unit from the 70s. Cc unit not turning on, customer just replaced blower wheel. Found customer put some wires mismatched. Corrected. Tested. Unit is spinning and heating."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Jason N
Job Details: 08/19/2021
"Installed control and valve. Ran rinse and spin test, all functions normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/19/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model LSR8444LQ0
Near Cleveland, OH 44120
Jason N
Job Details: 08/19/2021
"Cc unit not draining out. Found unit full of water, lid switch is broken away from top lid. Unit needs lid switch. Jumped out lid switch and set to spin, water draining out but basket is not spinning. Checked motor coupling, good. Clutch is wore. Unit needs clutch and drive tube. Customer not repairing at this time, estimate only. ; ordrng 1 3949247V (Lid latch) and 1 W10820043 (Drive tube) and 1 285785 (Clutch)"
We serviced a
KITCHENAID COOKTOP ELE
Model KCGS356ESS00
Near Ravenna, OH 44266
Brian M
Job Details: 08/19/2021
Cc flames not low enough Verified unit converted correctly Called whirlpool they advised me thats the way its supposed to work But after talking to tech I found a chart on how to adjust flames using a special 00 screw driver Customer made a screwdriver to fit Adjusted flames OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Amherst, OH 44001
David R
Job Details: 08/19/2021
"Cc unit not agitating. Found actuator out of came loop. Replaced with actuator from t/s. Calibration tested, good. Op test ok.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Elyria, OH 44035
David R
Job Details: 08/19/2021
Replaced icemaker. Called for water. Good. Op test ok.
We serviced a
KENMORE REFRIGERATOR
Model 596.6931301
Near Madison, OH 44057
Jeff M
Job Details: 08/19/2021
installed the new part op tested good. Control
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Elyria, OH 44035
Gabriel P
Job Details: 08/19/2021
When I replace door it was not closing all the way when letting it go without forcing it to close try steaming gasket and still not closing when letting door go, I called whirlpool tech line there service matter was not working chris advise me to maybe order a new door but then I the side to change the hinge from the old door to new door and I realize the hinge on the damage door was never there so that will bring the door lower and thats why old damage door was closing easy so I try with new door without hinge and it worked.
We serviced a
WHIRLPOOL WASHER
Model WTW6200SW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/19/2021
"When trying to change shaft and bearings the shaft was seize into tub had to put unit on its back and hammer the heck out of it then shaft damage tub also bearing shatter every where and one half got stuck in outer basket will need both tubs also put the screws on ziplock bag and the rest of parts inside old basket tub ; ordrng 1 WPW10321522 (Tub) and 1 W10193886 (Outer tub), states that autho needed"
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Rocky River, OH 44116
Gabriel P
Job Details: 08/19/2021
"Customer had a hip surgery and he couldnt level unit I only charge service call,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/19/2021
"Replace filter housing and damper,opt test ok"
We serviced a
KITCHENAID COOK TOP
Model KECC507RBL004
Near Mentor, OH 44060
Jeff M
Job Details: 08/19/2021
Installed the new part op tested good. Switch
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC0
Near Shaker Heights, OH 44120
Jason N
Job Details: 08/19/2021
"Cc unit not cycling properly, not advancing on certain cycles.Ran diagnostic, found codes f8e1 for valve failure and f0e5 for offbalance load. Ran auto test, all functions passed. Ran quick wash cycle, cycle stalled at 10 min, found it filling with hot water when set for cold. Hoses are installed correctly on inlet valves. Unit continually filling with hot water and washing. Tried powering down unit, unit would not respond, continued to fill. Unit needs main control. Customer not repairing at this time, estimate only.; ordrng 1 W11322901 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ravenna, OH 44266
Brian M
Job Details: 08/19/2021
Cc unit not washing and has a smell Ran auto test no issue found no errors showed at end of test Ran another cycle test Could not duplicate a issue at this time
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Kent, OH 44240
Brian M
Job Details: 08/19/2021
Cc valve not closing Found fill valve seeping Needs valve ; ordrng 1 W11434044 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Brian M
Job Details: 08/19/2021
Installed valve Ran fill test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Ridgeville, OH 44039
David R
Job Details: 08/19/2021
Cc unit icemaker not working after replacing filter. Found icemaker turned off. Turned on and reset filter light. Tested and icemaker dropped ice and called for water. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Rocky River, OH 44116
Gabriel P
Job Details: 08/19/2021
"When arrive found rails screw loose re tight,opt test ok ,also advise customer that if they put food in freezer and it doesnt shut right with food in it then it will need rails ,a"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Jeff M
Job Details: 08/19/2021
Only one part arrived out of the three that was ordered. I installed the harness anyway. Still does not work control board and an actuator; ordrng 1 W11417466 (Control) and 1 W10913953 (Actuator)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Streetsboro, OH 44241
Brian M
Job Details: 08/19/2021
Installed drawer Ran test cycle found washer to shake and move Inspected all suspension and springs no issue found Previously replaced control for same issue Called whirlpool Explained what was happening and what I checked over They advised thats its extra vibration coming from pedals tool or because of sub floor Nothing can be done
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF79R20DW03
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/19/2021
"Steam gasket,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 08/19/2021
"Replace repair kit,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Perry, OH 44081
Jeff M
Job Details: 08/19/2021
Installed the new part op tested good. Harness and control
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS2
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/19/2021
"Installed console panel. Ran keypad test, all buttons functioning. Ran bake test. All functions normal. Op test good."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS5
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/19/2021
"Cc unit not powering on Found fuse open Used fuse tester and ran unit nothing seemed to be tripping Replaced fuse using truck stock OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Independence, OH 44131
David R
Job Details: 08/19/2021
"Sealed system repair. Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 5.5 oz r134a, unit cooling, pressures good, op test ok. Customer wanted compressor replaced, they had one from previous repair. Upon inspection, leaking and damaged prongs. Advised customer of 24 hr wait period before putting items in."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/19/2021
Customer said it doesnt leak every time ran normal cycle no leaks also she said dishes are coming out cloudy calling whirlpool spoke to Kathy she said not using rinse aid could cause leak and dishes to be cloudy.
We serviced a
GE REFRIGERATOR
Model ZICP360NHALH
Near Solon, OH 44139
Brian M
Job Details: 08/19/2021
Cc unit is cold in freezer but warm in fridge Found that I had installed fan blade upside down Fixed blade OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Jason N
Job Details: 08/19/2021
Installed shift actuator. Ran auto test and started regular cycle. No abnormal sounds heard. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Solon, OH 44139
Brian M
Job Details: 08/19/2021
Installed door OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Madison, OH 44057
Jeff M
Job Details: 08/19/2021
Installed the new part op tested good. Harness and control
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Avon, OH 44011
Gabriel P
Job Details: 08/19/2021
"Replace shifter, then ran calibration and auto test pass,opt test ok"
We serviced a
GE REFRIGERATOR
Model WFW5620HW0
Near Maple Heights, OH 44137
Jason N
Job Details: 08/19/2021
"Cc unit not turning on, just blinkingFound unit flashing Loc when power button pressed. Unit control lock is turned on. Turned off control lock. Ran diagnostics test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Broadview Heights, OH 44147
David R
Job Details: 08/19/2021
"Replaced control and harness hi limit thermostat. Tested and went to diagnostics cycle when heater turns on, good. Advised customer of using rinse aid and extended dry for best drying results. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, OH 44041
Jeff M
Job Details: 08/19/2021
"The unit is not operating correctly. I found the lock and the main control failed needs a lock and a control.; ordrng 1 W11116592 (Control), used 1 W11307244 (Lock) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Solon, OH 44139
Brian M
Job Details: 08/19/2021
Cc unit leaking Found leak coming from shifter Needs sump assembly ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ0
Near Avon, OH 44011
Gabriel P
Job Details: 08/19/2021
Adjuster are broken and seal keeps coming off ordering parts needed ; ordrng 1 WPW10740408 (Adjuster) and 1 WPW10740410 (Adjuster) and 2 WPW10740410 (Cover)s and 1 W11177741 (Seal tub)
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207BSS00
Near Cleveland, OH 44124
Jason N
Job Details: 08/19/2021
"Cc unit not heating correctlyCustomer stated unit performance in baking things is erratic, sometimes it works good preheating and baking, other times not. Ran diagnostics, found code f1e1 for oven user interface failure. Per tech sheet, replace UI. Unit also has service pointer for incorrect preheat temperatures, again suggested action is to replace UI control. ; ordrng 1 WPW10751155 (UI board)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1826LB1
Near Geneva, OH 44041
Jeff M
Job Details: 08/19/2021
Evap fan failed. ; ordrng 1 241854301 (Fan) and 1 123 (Shipping)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Strongsville, OH 44136
David R
Job Details: 08/19/2021
"Cc unit evap is frosting over, icemaker is running at sow rate, ice building under drawer. Found Service Pointer W11329116C, that explains and goes over problem customer is experiencing with new updated control and evap cover. Checked and made sure that new version is needed, less than 7.0 so yes new version is needed. Icemaker is up to date. Ordering control and evap cover; ordrng 1 W11333076 (Control) and 1 W11167902 (Evap cover)"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Chardon, OH 44024
Joe O
Job Details: 08/19/2021
"Cc: not washingRan test cycle. Unit started, and has good water pressure. Unit functioning as designed. Op test ok"
We serviced a
GE RANGE
Model PGS908SEM1SS
Near Mayfield Heights, OH 44143
Joe O
Job Details: 08/19/2021
"Cc: long heat times, loudFound oven igniter weak. Needs igniter; used 1 12400035 (IGNITER5299), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/19/2021
"Cc: freezing food, spoiling food, drawers not levelCustomer stated that some food is spoiling, some food is freezing all in ff section. Found temps at 40 degrees in ff section temp is freezer at 8 degrees. Found customer has ff temp set to 4 of 5(coldest). Found shelf that has drawers mounted to it warped(weight over time warped shelf). Advised customer warranty does not cover shelving. Could not duplicate issue cooling issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Cleveland, OH 44108
Joe O
Job Details: 08/19/2021
"Cc: not making ice, low water pressureFound low water pressure to unit. Cust has a saddle valve connected to the plastic supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve, and stainless or copper water line. Need plumber"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Highland Heights, OH 44143
Joe O
Job Details: 08/19/2021
Cc: freezing food in ff sectionFound temps in ff settings at 34 degrees. Temp set to coldest setting. Control will not allow adjustments to temp settings. Needs control. Replaced control. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Willoughby Hills, OH 44092
Joe O
Job Details: 08/19/2021
"Cc: not dispensing ice or water, not registering tempFound ff temps at 39 degrees and freezer at 5 degrees. Unit has good temps. Found dent on inside of ff door, door is not engaging door switch. Needs left side ff doorOffice to reschedule; ordrng 1 W11435353 (Ff door left)"
We serviced a
KENMORE REFRIGERATOR
Model 106.59297991
Near Eastlake, OH 44095
Joe O
Job Details: 08/19/2021
"Cc: ice bin has hole in itNeeds ice binCustomer to install; ordrng 1 WPW10312301 (ice-contnr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8000BW0
Near Oberlin, OH 44074
David R
Job Details: 08/18/2021
"Cc unit not spinning. Found broken belt. None of repair kit belts fit unit. Would need to order. Gave time frame and estimate to customer. Customer only paying SVC. Do not order parts.; ordrng 1 WP8547157 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB300WQ2
Near Perry, OH 44081
Joe O
Job Details: 08/18/2021
"Cc: ul error code, loud during spinFound ul error code, found bearings extremely loud. Leaking from bearing into motor. Stator rubbing on rotor. Needs bearing kit, stator and rotorCustomer does not want to repair at this time ; ordrng 1 WPW10419333 (stator) and 1 280146 (rotor) and 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY09
Near Richmond Heights, OH 44143
Jason N
Job Details: 08/18/2021
"Cc unit not making/dispensing iceCustomer stated unit was not dispensing ice, could not hear auger running. He checked bin and said there was no ice in bin either. Started working again, is working at this time but wanted to keep appointment. Ice bin is full of ice, tested dispense, ice dispense test good. Ran diagnostics, ice box fan test 36, test good. Ran test 37, ice box thermistor, passed. All functions are properly at this time, unable to duplicate and ice maker or dispense issues at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44111
Jason N
Job Details: 08/18/2021
"Cc unit not completing cycles, sometimes turns on by itself. Ran diagnostics, no codes stored. Ran diagnostics test, halfway through cycle, unit powered off. Checked power in to unit, found receptacle miswired, ground and Hot reversed. Advised customer to have electrician fix wiring in receptacle before anymore diagnostics can be performed."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/18/2021
Installed sump assembly OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Mentor, OH 44060
Joe O
Job Details: 08/18/2021
"Installed gear case, cam and belt. Ran diagnostics test cycle. Op test ok"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD8430ADS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/18/2021
Installed glass OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS3
Near Westlake, OH 44145
Gabriel P
Job Details: 08/18/2021
"Right rail broke ordering ; ordrng 1 WPW10546503 (Adjuster), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Lakewood, OH 44107
Dan H
Job Details: 08/18/2021
"Customer complaint that unit is not starting, customer started normal wash cycle, customer was just tapping start button, start button says hold to start, told customer to hold start, unit started, ran diagnostics found f5e4(lid not opened between cycles) error code, user interface test passed, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brooklyn, OH 44144
Jason N
Job Details: 08/18/2021
"Cc unit does not fill, keeps discharging water out. Ran diagnostics, no codes stored. Ran manual fill test on both hot and cold, both receiving 118v. Both valves working. Ran drain pump test, test good. Checked pressure hose at control board, blew through pressure hose, clear. Could not find an issue with unit at this time. Possible drain hose installation issue."
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near Garfield Heights, OH 44125
Jason N
Job Details: 08/18/2021
"Cc unit intermittent leaks.Customer stated unit will produce a small puddle on side of unit, not all the time. Ran fill test cycles, drain and spin cycles. Pulled front panel of unit, inspected inside. Checked hose and drain connections. Could not reproduce a leak form unit and this time, all areas are dry. Advised customer to monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Westlake, OH 44145
David R
Job Details: 08/18/2021
"Cc unit not starting cycle just beeping. Took off panel to look at control. Found control pins and UI harness broken and rotting colors. Will need UI and control. Gave estimate . Customer paying SVC ONLY. Do not order parts.; ordrng 1 W10866124 (Control) and 1 W10902370 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Olmsted, OH 44070
David R
Job Details: 08/18/2021
"Replaced water valve and wash motor. Plugged in, ran diagnostics, good. Heater came on at end. Test good. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Willowick, OH 44095
Joe O
Job Details: 08/18/2021
Cc: slapping noiseFound debris in felt. Removed debris. Ran test cycle. Op test okEntitlement shows under 1 year
We serviced a
KITCHENAID RANGE
Model KGSC308LSS0
Near Willoughby, OH 44094
Joe O
Job Details: 08/18/2021
Cc: oven not heatingRan test bake. Unit ignited and is heating. Ran broil. Unit ignited and is heating. Tested igniters. Pulling over 3 amps. Unit functioning as designed. Could not duplicate issue. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Solon, OH 44139
Brian M
Job Details: 08/18/2021
Installed back cover
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Mayfield, OH 44143
Joe O
Job Details: 08/18/2021
Cc: continuously making iceFound bail arm fell off. Found hole to mount bail arm ripped off. Needs ice maker. Replaced ice maker. Cycled. Op test ok; used 1 4317943 (ICEMAKER) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ
Near Avon, OH 44011
Gabriel P
Job Details: 08/18/2021
Replace fuse opt test ok ; used 1 W10138793 (Fuse) from stock
We serviced a
MAYTAG WASHER
Model MHW5100DC0
Near Avon, OH 44011
David R
Job Details: 08/18/2021
"Cc just moved from a different state and brought washer with him. Customer tried running a cycle and never completed, door did not open and getting codes. Ran F3E1 water level sensor error, F8E3 overflow. Plugged in unit and drain pump automatically kicking on, wont turn off. Unplugged unit. Blew through pressure tube, felt a little blockage, was able to blow and get it cleared. Started unit up. Went into diagnostics, ran diagnostics all the way through. Working properly. Ran a drain and spin cycle with a wet load in. Cycled all the way through. Unit test good. Op test ok ** would suggest replacing WPW10448876 water level sensor and W10903220 air trap If happens again."
We serviced a
KITCHENAID DISHWASHER
Model KUDI24SEBL3
Near Avon, OH 44011
David R
Job Details: 08/18/2021
"Unit is 23 years old. Cc unit not working, appears dead. Fuse on control checks good. Shorted control and panel. 3380945 control NLA, 9743244 panel ui NLA. Collected SVC"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Aurora, OH 44202
Brian M
Job Details: 08/18/2021
Cc unit not working Found error for keypad UI Ran diagnostics auto test no Issue found and no errors appeared at end of cycle
We serviced a
MAYTAG WASHER
Model MVWB400VQ0
Near Aurora, OH 44202
Brian M
Job Details: 08/18/2021
Cc of noise Found noise to be pennies in drain pump and bearing Replaced bearings using truck stock Ran test cycle OP Test Ok Advised to let cure for 48 hours ; used 1 W10435302 (BEARING) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Kent, OH 44240
Brian M
Job Details: 08/18/2021
Cc unit not cooling in fridge Found unit to be cooling properly in freezer section but warm in ff section Found evap completely frosted over and ice broke evap cover Needs fan kit and evap cover Customer to have unit defrosted for return visit ; ordrng 1 W11188493 (cover-evap) and 1 W11087438 (motor-evap)
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB06
Near Cleveland, OH 44120
Jason N
Job Details: 08/18/2021
"Cc unit noisesCustomer stated unit will make strange noises randomly. Unit idle when arrived. Opened door to start compressor and cooling cycle. No abnormal noises heard. Standard noises for unit. Advised customer about what noises to expect from unit during cooling cycles, defrost cycles. No issues found with unit, working as designed."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/18/2021
Unit not heating and the amp reading is 8 there is 120 going to transformer will need parts listed ; ordrng 1 W10818686 (Magnetron) and 1 W11256462 (Diode) and 1 W10850446 (Capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Royalton, OH 44133
David R
Job Details: 08/18/2021
Wrong icemaker was sent out. Looked to make sure unit model number correct. Re ordering icemaker ; ordrng 1 W11284458 (Ice maker)
We serviced a
GE REFRIGERATOR
Model GFD28GELEDS.
Near Hiram, OH 44234
Brian M
Job Details: 08/18/2021
Installed control OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Broadview Heights, OH 44147
David R
Job Details: 08/18/2021
Replaced icemaker and drain tube. Steamed and removed all ice. Icemaker called for water. Give time for unit to adjust temp and produce cubes. Op test ok.
We serviced a
GE REFRIGERATOR
Model GFD28GELEDS.
Near Hiram, OH 44234
Brian M
Job Details: 08/18/2021
Installed control OP Test Ok
We serviced a
KENMORE RANGE
Model 790.74333311
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/18/2021
"When putting ignitor it broke also try installing my universal ignitor and it broke ordering another ignitor ; ordrng 1 316489403 (Ignitor) and 1 12400035 (Ignitor), used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KHMS2050SSS3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/18/2021
"Cc unit screen is cutting in and out but still working Ran test and checked switches no issue found Advised customer on possibly a door issue Quoted for door Advised customer if they want door replaced they will need to have unit uninstalled from cabinet before hand Unit is cased in with cabinet trim ; ordrng 1 W10282802 (door/mw), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Andover, OH 44003
Jeff M
Job Details: 08/18/2021
Installed the new part op tested good.Gear case
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Chardon, OH 44024
Joe O
Job Details: 08/18/2021
"Cc: not runningCustomer stated unit was humming, no lights on, nothing moving, and would not start. Customer stated unit has been working since. Found no stored error codes. Ran auto test and calibration. Op test ok"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Joe O
Job Details: 08/18/2021
"Cc: burrs on agitator, damaging clothingFound burrs on agitator. Needs agitator; ordrng 1 WP3951744 (agitator)"
We serviced a
KITCHENAID REFRIGERATOR
Model kbra20elbloo
Near Shaker Heights, OH 44120
Jason N
Job Details: 08/18/2021
"Cc unit does not cool/runPlugged in unit, compressor not running. Found start relay contacts burnt. Unit needs start relay. Replaced using truck stock. Compressor started, unit starting to cool. Op test good. ; used 1 8201786 (STARTER) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near North Royalton, OH 44133
David R
Job Details: 08/18/2021
"Replaced gearcase, belt, pulley and motor. Tested in calibration and diagnostics. Good. Normal noises. No scraping. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Westlake, OH 44145
Gabriel P
Job Details: 08/18/2021
"Found error off balance load deleted code,opt test ok no other issue unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Cleveland, OH 44105
Jason N
Job Details: 08/18/2021
"Cc unit making noise and leaking. Turned water on to unit, found leaking from rear inlet valve. Plastic housing is cracked, will need replaced. Noise from unit is freezer fan blades hitting ice on freezer evaporator. Evaporator half frosted over. Ran diagnostics, noticed compressor did not turn off, stayed on during diagnostics. While in diagnostics, unplugged dc signal to inverter board. Compressor stopped running. Plugged back in, compressor turned back on, stuck relay on main control. Unit needs main control ; ordrng 1 WPW10628307 (Control board) and 1 W10865826 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Strongsville, OH 44136
David R
Job Details: 08/18/2021
"Found FF gasket had gaps. Heated up both FF and FZ gasket to conform to cabinet. Good. Holding, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
David R
Job Details: 08/18/2021
This current problem is not related to anything done in past. Cc unit not cooling properly. Took temps 15* in FZ AND 45 in F. Found ice building up on evap wall. Took apart and fan running slow speed. Tested and heater is good. Ordering evap harness with fan and thermostat and thermistor.** requesting double labor to steam all thick ice off evap wall and evap** 2 count ** office to reschedule part out of stock ; ordrng 1 W11224591 (Evap fan and harness)
We serviced a
AMANA DRYER
Model NED5800HW0
Near Ashtabula, OH 44004
Joe O
Job Details: 08/18/2021
Installed motor and control. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS2
Near Cleveland, OH 44135
Gabriel P
Job Details: 08/18/2021
Plug unit to another outlet and it work no issue with unit advise customer to change range outlet
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB4
Near Chesterland, OH 44026
Brian M
Job Details: 08/18/2021
Cc unit leaking then not leaking Ran for several minutes could not duplicate a leak Checked gasket checked soap dispenser Advised to watch