Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7702 customer reviews

David R.

David R.

DRYER MAYTAG MEDB835DW4 "Found debris in blower housing wheel, removed. Tested, heated. Op test ok."

Near Shadow Creek Trail, Amherst, OH 44001
Macaulay G.

Macaulay G.

OTR MICROWAVE WHIRLPOOL WML55011HS3 Called tech line. They advised that the function was normal. Air is coming primarily from left side of microwave though it is vented outside. This is due to the cooling for for the microwave components.

Near E Pleasant Valley Rd, Seven Hills, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Installed new ice maker ,op test good"

Near Chagrin Falls, OH 44022
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH31017FS0 "Customer complaint that light is not working, confirmed, control is not sending power to socket, unit needs new control; ordrng 1 W10892389 (cntrl-elec)"

Near Doan Ave S, Painesville, OH 44077
Dan H.

Dan H.

DRYER WHIRLPOOL WGD9400SW2 "Customer complaint of squealing noise, found rollers worn, unit needs new rollers, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"

Near Hadden Rd, Euclid, OH 44117
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Installed listed ice maker, ran auto test, ice maker moved to break position and stopped. Called WP techline, Kathy said ice maker not seeing break position sensor, checked wiring harness, said ui will need replaced. ; ordrng 1 W11039890 (cntrl-elec)"

Near Albert Ln, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4850HW1 The unit is not locking I cycled the lock is broken needs a lock; ordrng 1 W11307244 (LATCH)

Near E Jefferson Dr, Mentor, OH 44060
Corina B.

Corina B.

DRYER MAYTAG MGD9800TQ0 "CC that the dryer had a loud noise and stopped. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the fuses, good. Checked the motor, open. Will need a new motor and wheel. There was a rodent inside machine, advised cust the wires could be chewed. Did not see any wires chewed though."

Near Woodward Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

RANGE GE JGB860SEJ1SS Ignitor failed installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock

Near Windham Dr, Mentor, OH 44060
Jason N.

Jason N.

MICROWAVE WHIRLPOOL IBMS1455DS00 "Cc power button not workingFound button holder broken, not holding switch from behind. Stop button the same. Ordering all button holders.; ordrng 4 W11086664 (button)s and 4 W11116990 (button)s"

Near Halburton Rd, Beachwood, OH 44122
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Installed plate and dispenser flap motor, op test good"

Near Douglas Dr, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

DBL WALL OVEN FRIGIDAIRE FGEF308TNFB Control is not registering proper temperatures for either oven. Office to order control.; ordrng 1 316380087 (controller)

Near Ravinia Dr, Olmsted Falls, OH 44138
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE MRS26LGJW1 CC that it’s not cooling. Unit was plugged in for about 30 minutes to an hour. Ff 32 fz 23. Checked evap good frost pattern. Fans are running. Called SM to reschedule for 2 days out.

Near Homeland Dr, Rocky River, OH 44116
Corina B.

Corina B.

DRYER WHIRLPOOL WED4815EW1 "CC that the unit will not turn in. The back of the dryer was taken apart, put the dryer back together. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked the outlet has L1-n 120 volts, l2-n 0 volts L1-l-2 0 volts. Will need an electrician. Optest ok."

Near Forest Cliff Dr, Lakewood, OH 44107
Corey L.

Corey L.

RANGE KITCHENAID KSGG700ESS0 "Customer complaint of f2e1 codes, ran diagnostics found f2e1, f2e0 and f0e1, ran self test keyboard error, replaced ui with pre Id part, op test good, bezels cannot be transferred, customer will install bezels, no need to reschedule ; ordrng 1 W10814133 (bezel-knob)"

Near Northwood Rd, Novelty, OH 44072
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4950HW1 "Customer complaint washer drain fell off, confirmed drain hose was on the floor, attached drain hose to faucet on sink, filled unit and drained, op test good"

Near Walford Rd, Warrensville Heights, OH 44128
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW1 "Customer complaint washer won’t drain all the water out clothes need an extra rinse and spin cycle to drain, ran diagnostics found f0e5 off balance load, and f0e3 overload, cleared codes, ran high spin test, passed, filled tub and there was suds in the basket, drained, drain system free sink filled while draining about a half an inch from the drain hose, advised customer only need 1-2 tbsp of an he detergent and the average load size is about 6-7 bath towels"

Near N Circle View Dr, Seven Hills, OH 44131
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 CC that the unit is staying on sensing. Ran diag no codes. Started a bulky sheet cycle with towels. Advised cust that if the the light is blinking the washer is paused. Filled then to wash. Working as designed. Optest ok.

Near Ronald Dr, Parma, OH 44130
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW3 CC that there is a loud noise in a cycle. Started a rinse and spin with clothes. Found the bearings are worn. Will need a gearcase. Replaced the gearcase from t/s. Ran a calibration. Optest ok. ; used 1 W10811956 (CABRIO GEARCASE) from stock

Near Cordova Ave, Lakewood, OH 44107
Joe O.

Joe O.

DRYER FRIGIDAIRE FAQE7001LW1 "Cc: not heatingFound element openNeeds heating element; ordrng 1 137114000 (heater17199), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Center Rd, Conneaut, OH 44030
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "CC that the unit is not freezing food. Fz 20 ff 41. Checked evap frost pattern just at the top of the evap. Replaced the filter from t/s. Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 3.7 oz r134a, unit cooling, pressures good, op test ok; used 2 WPW10143759 (DRIER) from stock"

Near E 106th St, Cleveland, OH 44108
Joe O.

Joe O.

STACK W/D FRIGIDAIRE FFLE3911QW0 "Cc: dryer not workingFound door switch openJumped out door switch unit startedNeeds door switch; ordrng 1 134813600 (door switch2326), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near King St, Conneaut, OH 44030
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc unit not coolingFf evap fan making load noise, evap cover covered in frost. Removed evap cover, Evap frosted over, steamed ff evap. Ran diagnostics step 65 for pantry thermistor checked good. Thermistor tight on suction line. Evap cover cracked, needs evap cover. Ordering evap harness w/thermistor. Set defrost to standard 8 hr in diag. Step 7. Advised customer to call WP to see if they can get parts/labor covered.; ordrng 1 W11033168 (harns-wire5970) and 1 WPW10501260 (cover-evap9002), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chagrin Blvd, Moreland Hills, OH 44022
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFHS2611LBRA CC that there is no water or ice. Found the waterline at the back of the unit is snapped off. Advised the customer they need a plumber to replace the water line and to replace the saddle valve with an inline valve. Optest ok.

Near W 146th St, Cleveland, OH 44111
Arthur V.

Arthur V.

DRYER MAYTAG MED5509FW2 Cycled unit on time dry no noise. Cycled unit three different times. No unusual noises. Customer stated it was not making any noise while i was in the home. Could not duplicate issue.

Near N Sycamore St, Jefferson, OH 44047
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MBB2256GES "Icemaker failed est only ; ordrng 1 D7824706Q (ice maker), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Melshore Dr, Mentor, OH 44060
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW2 "Cc customer has to unplug it to get it to cycleCustomer showed popPowered unit on, started cycle, lid lock not engaging. Found lid cocked at an angle, lid cracked around left hinge area, not allowing lid to close fully. Unit need lid.; ordrng 1 W11259006 (lid) and 1 WP8563965 (lid hinge)"

Near Terrace Park Dr, Mentor, OH 44060
Brian M.

Brian M.

DRYER WHIRLPOOL MED9700SQ0 Cc of drum not turningFound unit already taken apart Found thermal fuse open Installed fuse from truck stock OP TEST OK ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Carriage Stone Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 Customer does not have pop at this time and service bench shows purchase 4-8-18Cc of no cool Found no frost pattern found unit only drawing .75 amps Also found pitting on evap in the middle Needs compressor and evap Do not order until pop is sent

Near Edgewater Blvd, Deerfield, OH 44411
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cc: refrigerator not coolingFound fridge temps at 54 degreesFound air baffle working and openFound freezer section to be frosted overPulled freezer panelFound unit is having defrost issuesHeater has 27 ohmsThermistor has 8.5k ohmsRan manual tests on heater and thermistorUnit defrosts in manual testsNeeds control and thermistorCustomer is going to try to get unit replaced Customer to call if they need to repair

Near Reed Rd, Conneaut, OH 44030
Brian M.

Brian M.

RANGE KENMORE 790.728623 Cc that unit is not heating Found bake igniter cracked. Replaced using truck Ran test bake to 350 Office to bill landlord Could not reach her on the phone due to poor cell service ; used 1 12400035 (IGNITER5299) from stock

Near Haskins Rd, Chagrin Falls, OH 44023
Paul P.

Paul P.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Found frost buildup by meat/vegetable drawer outlet. Set vent to lower setting to help prevent frost.

Near Marlys Dr, Rocky River, OH 44116
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT710PAHB1 Found unit needs a motor sump assy Unit filling but not washing ; ordrng 1 W11085683 (pump&motor)

Near Keyes Dr, Geneva, OH 44041
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFTR2021TB2 "Found evap fan motor faulty and needs replaced ; ordrng 1 242077702 (motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Townline Rd, Perry, OH 44081
Arthur V.

Arthur V.

DRYER MAYTAG MGD6630HW0 Stopped in but they didnt get the part yet. Did not reschedule due to part issue ; saved tckt

Near Mentor Ave, Mentor, OH 44060
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WMH32519HW1 customer showed pop Cc that light will not shut off Found light relay stuck close Needs control board replaced ; ordrng 1 W11342846 (CONTROL )

Near Eldridge Rd, Aurora, OH 44202
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 Little bit of condensation in the freezer it appears that the door made them left open. I did find the dampener control is a bit noisy needs replaced; ordrng 1 WPW10594330 (DAMPER CONTROL )

Near Coralberry Ln, Madison, OH 44057
Joe O.

Joe O.

RANGE WHIRLPOOL WFG550S0HZ0 Cc: bake will not igniteFound bake burner to ignite but will not stay litSpoke with tg for assistance Checked resistance of gas valves both checked goodChecked spark ignitorNeeds dsi board; ordrng 1 W11162730 (module-spk)

Near E 18th St, Ashtabula, OH 44004
Arthur V.

Arthur V.

WALL OVEN KITCHENAID KODC304ESS00 Replaced t stat fix. Op test good

Near S Ridge Rd, Kingsville, OH 44048
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Replaced icemaker. Unit cycled and filled.

Near Monroe Center Rd, Conneaut, OH 44030
Jason N.

Jason N.

DISHWASHER AMANA ADB1100AWW2 "Cc unit is not draining and washing properly. Found unit full of water, tried cancel drain, drain pump lightly humming. Replaced drain pump using truck stock. Cleaned filter and screen. Wash arms also clogged with food debris. Cleaned out. Ran wash test. Op test good. Spray arms still clogged. Ordering spray arms, customer to install.; ordrng 1 WPW10317197 (upper spray arm2743) and 1 WPW10319027 (spray arm2479), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 WPW10348269 (PUMP-DRAIN) from stock"

Near Huntington Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDC10IXWH4 Cc top rack pulls out to easilyConfirmed racks loose and stops are broken. Ordering top rails and stops; ordrng 2 WPW10195622 (stop)s and 2 WPW10195623 (track)s and 4 WPW10505748 (wheel-tub)s

Near Lomond Blvd, Shaker Heights, OH 44122
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KSF26C4XYY03 Found evap fan motor barely running Needs replaced Customer to repair himself. (Did not want to wait till thursday )

Near Basswood Ln, Mentor, OH 44060
Arthur V.

Arthur V.

DRYER MAYTAG MGDB765FW0 Found unit is working properly. Good heat and air. Advised customer to dry some heavier articles on time dry

Near Stephens Way, Chardon, OH 44024
Arthur V.

Arthur V.

REFRIGERATOR GE GTZ18GCEDRSS Replaced fan motor and blade. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Main St, Chardon, OH 44024
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG RSD2400DAE Found unit leaking under drain trough. Drain is clear. See pics. Water leaking from grommet under drain trough. Part no longer available (26911-25) advised customer. Unit is 21 and a r12 system.

Near Hunting Lake Dr, Painesville, OH 44077
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8040DW Cc of unit giving error of LF and sometimes will leak water into tub Found error for long fill. And cold water just trickling in Replaced water valve from truck overstock Ran auto test and calibration OP TEST OK ; used 1 W11220230 (WATER VALVE ) from stock

Near Arrow Wood Cir, Chagrin Falls, OH 44022
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL JGS9900BDB Replaced spark module. Things are worse now. Called tech line. They advised to replace both spark harnesses.; ordrng 1 WP74011647 (switch har ) and 1 WP74011648 (switch har)

Near Russell Ave, Parma, OH 44134
Brian M.

Brian M.

MICROWAVE WHIRLPOOL KEMS309BSS00 Installed Ui and oven appliance manager Ran test bake up to 350 OP TEST OK Ran microwave test Hit add 1 min and it accepted all 10 pushes OP TEST OK

Near Alpha Rd, Hiram, OH 44234
Brian M.

Brian M.

WASHER GE GTW460ASJWW Cc of unit not draining Ran drain and spin could heat pump getting power but not spinning Removed pump found debris in impeller Cleaned pump ran multiple fill and then drain test OP TEST OK

Near Whippoorwill Rd, Diamond, OH 44412
Brian M.

Brian M.

DRYER MAYTAG MDE5806AYW Called and spoke to customer Advised her that at this time the pulley will need to be replaced Gave her the prebuilt quote She does not want to repair the unit

Near Patriot Dr, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed pump and sensor Ran test cycle OP TEST OK

Near Kingston Dr, Aurora, OH 44202
David R.

David R.

WALL OVEN COMBO WHIRLPOOL WOD51ES4ES00 "Cc that the top oven door will not open, display screen just went blank and will not turn, also white film is on top oven over the glass door making it cloudy, also after self clean gasket came off and was stuck to the door, also blower fan was making weird noises. Turned the breaker off and on, nothing. Display will not light up. No signs of burning or electrical damage. Plugged in by pass breaker, tuned unit on. Started sparking and burned up wire connected for the fuse to harness and burned up the by pass city breaker. Cannot tell which parts sparked. Ordering display with control, main control, fuse, harness and blower fan upper.***** ( Harness needs to be found, and back thermal cavity fuse)Called Techline.KrisControl thermal fuse, try to move latch assembly from right to left; ordrng 1 W10694994 (swtch-memb) and 1 W10807576 (cntrl-elec) and 1 W11025102 (fuse-thrml) and 1 WPW10176670 (blower UPPER) and 1 WPW10752316 (cntrl-elec)"

Near Quarry Rd, Oberlin, OH 44074
Brian M.

Brian M.

REFRIGERATOR MAYTAG MSC21C6MFZ00 Cc of unit freezing food on top shelf Unit is at a 2 in freezer and around 36 in fridge Temps are normal Checked baffle baffle is operating as design Showed customer that page 15 says top shelf will be colder Advised them on product placement and adjusted the temps At this unit is Operating normal

Near Bass Lake Rd, Chardon, OH 44024
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSRF42DTX20 This is an R 12 system. The hi side had a excess Schrader valve. It was 185 psi I found a tag on the inside underneath the model number saying the pressure should be 330 psi. The unit is low on Freon. Can I fix again it’s r12

Near Laureldale Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 The unit is not receiving enough water the saddle piercing valve will not open all the way without leaking extremely bad customer needs a plumber

Near Walden Rd, East Cleveland, OH 44112
Jeff M.

Jeff M.

RANGE AMANA AGR5330BAS3 Installed new part unit op tested good

Near E 74th St, Cleveland, OH 44103
Joe O.

Joe O.

DBL WALL OVEN JENN-AIR JJW2827DB02 Installed wire harness and meat probeRan test bakeOven Lights are still flickering Called whirlpool tech lineAdvised to change appliance manager for both ovens Needs upper and lower control boards; ordrng 2 W11179310 (cntrl-elec)s

Near N Ridge Dr, Novelty, OH 44072
Jeff M.

Jeff M.

RANGE MAYTAG n/a This is an old units there’s no model and serial tag has been removed over the years it almost looks like it was rubbed off I’m pretty sure these are metal stamp tags. No service call I spoke with Adam

Near Walden Rd, East Cleveland, OH 44112
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4816FW2 Cc: stopping mid cycleFound error code f8e1 long fill no fillRan auto test cold side of water valve not openingManually tested water valve not openingNeeds water valveReplaced water valveOp test okAlso advised customer about drain tube height; used 1 W11210459 (VALVE) from stock

Near Fargo Dr, Ashtabula, OH 44004
Jason N.

Jason N.

OTR MICROWAVE AMANA AMV2307PFW0 "Installed listed high voltage parts. Ran heat test, op test good."

Near Fairway Blvd, Willowick, OH 44095
Jason N.

Jason N.

DISHWASHER MAYTAG MDB8949SAB0 "Installed listed dispenser, op test good."

Near E 199th St, Euclid, OH 44119
Corey L.

Corey L.

KITCHEN WHIRLPOOL WFG320M0BS3 "Customer complaint left side trim pops off still when oven is heated, confirmed trim popped off around 450, Called wpl techline spoke with tj, ordering another outer door, advised customer office will call to schedule a return visit once we have tracking; ordrng 1 W11176456 (OUTER GLASS)"

Near W 99th St, Cleveland, OH 44102
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT549SZDW00 "Cc unit not cooling, not runningFound inadequate power in to control panel only 84v. checked power in to unit, good at 119v, checked connections on control panel, checked connections on back on unit. Found connector not pushed into socket due to excessive liner foam. Cleared foam from connector , reconnected plug. Power good, unit running and cooling. Op test good."

Near Bonna Ave, Cleveland, OH 44103
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Customer complaint ice clumping in bin, confirmed, found dispenser chute gasket warped, ordering kit; ordrng 1 W10823377 (mechanism delay KIT)"

Near Renwood Rd, Independence, OH 44131
Jason N.

Jason N.

RANGE WHIRLPOOL WFG505M0BS3 "Cc no power to unit.Checked power in to unit, 0v. Checked outlet and nearby outlet, 0v. Plugged unit in to outlet across kitchen, good power, unit powers on, op test good. Advised customer to contact electrician to determine power issues."

Near E 108th St, Cleveland, OH 44106
Jason N.

Jason N.

WASHER CROSLEY VAW3584GW1 "Cc unit not finishing cyclesRan diagnostics, found error codes f8e1 for long fill no fill. Ran auto test, all functions passed, water in hot and cold, good flow and psi. Ran calibration. Leveled unit. Op test good."

Near E 70th St, Cleveland, OH 44103
Jason N.

Jason N.

RANGE WHIRLPOOL WFG550S0HZ0 Installed listed door hinge. Op test good.

Near Glenwood Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Installed listed sealed system parts, reclaimed small amount of refrigerant, pulled vacuum on system to 29 in for 15 min, let sit for 15 min, no change on gauges. Charged system with 3.7 oz of r134a. Frost pattern starting on evaporator. Advised customer to wait 24-48 hrs for temps to regulate."

Near Oakland Dr, Lyndhurst, OH 44124
Gabriel P.

Gabriel P.

KITCHEN KITCHENAID KDTE204GPS0 Found filter dirty customer did not know there was a filter explain to her to make sure to clean it or dishes won’t come our clean also told her to run hot water to sink before running dishwasher took pic of pop

Near Winners Cir, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD4800XQ4 Unit not heating. Found open thermal fuse. Replaced fuse from truck stock. Venting is clear. All tested ok.; used 1 WP3392519 (THERMAL FUSE) from stock

Near Charles Rd, North Olmsted, OH 44070
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cc on Easter freezer wasn’t freezing, then FF section was at 60*. Arrived today, fez temp is at 0*, FF 42*. Everything is Freezin, icemaker is working. Took out drawer, found Evap cover frosted over. Will need to be steamed, and order out Evap motor with harness.; ordrng 1 W11087438 (motor-evap 83.66), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Redwood Dr, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

WASHER MAYTAG MAV7700AWW Brake assembly is squealing. Parts are not available for replacement. Used lubricant to help with noise. Customer is satisfied with this. All tested ok.

Near Squirrel Run Dr, Middleburg Heights, OH 44130
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL WDF760SADB2 Drain line had fallen below sink level. Securely mounted drain line up. All tested ok.

Near Kathleen Dr, Brook Park, OH 44142
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5000DW2 "Unit shaking excessively in spin cycles. Leveled unit, ran calibration cycle. All tested ok. Instructed customer on proper loading and use of machine."

Near Seth Payne St, Brecksville, OH 44141
David R.

David R.

WASHER MAYTAG MVWB835DW3 "Cc of white residue being left on dark black clothes. Already has updated board. Checked all hoses for debris, none. Checked under tub for any debris. None. Advised customer of searching “white residue” on Maytag website. Check owners manual for certain cycle to wash clothes. No error codes, ran service mode, and calibrated. Op test ok***** ; saved tckt"

Near Leavitt Rd, Oberlin, OH 44074
Dan H.

Dan H.

B/IN REFRIGERATO GE ZISS420DRISS "Customer complaint that unit is freezing in fresh food section and of water leak , fresh food section temperature at 37 degrees , found hole in water reservoir, found lower air damper sticking open and making a loud clicking noise, unit needs new air damper and water reservoir ; ordrng 1 WR17X11176 (water tank asm131.82) and 1 WR60X10063 (damper assy desupply)"

Near Augusta Ln, Painesville, OH 44077
Macaulay G.

Macaulay G.

OTR MICROWAVE KITCHENAID KMHS120ESS5 Light not coming on when door is open. Replaced wire harness. All tested ok.

Near Foxwood Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

WASHER MAYTAG MHW2000AWW Unit is not reaching rpm required to extract water. Will not motor kit. Customer will decide on whether or not to get repaired. May need refund.Motor kit 12002039 327.56

Near Evergreen Trl, North Royalton, OH 44133
Paul P.

Paul P.

REFRIGERATOR AMANA ART104TFDW01 "Recovered refrigerant, replaced evaporator and drier. Pulled 28” vac with pump, watched good charged 4.4 oz. of R134a. Pressure good, ops test ok."

Near Dawnwood Dr, Parma, OH 44134
David R.

David R.

RANGE WHIRLPOOL WEG515S0FS0 "Control panel not needed, but also the one sent out was scratched and wrong color. Replaced control and sensor. Put cast iron in oven turned on bake at 350*. Let cycle through a couple times. Correct temp 352-355*. Op test ok."

Near Hallauer Rd, Oberlin, OH 44074
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 38 degrees, found evaporator fan not running, found ice build up on evaporator stopping evaporator fan, unit needs new fill valve; ordrng 1 WPW10279909 (valve-inlt)"

Near McCracken Rd, Maple Heights, OH 44137
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed lightsOp test ok

Near W 8th St, Ashtabula, OH 44004
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 "Cc of water level in different cycles, uses delicate the most and water is filling up to almost of top. No error codes, service mode checks fine. Put on normal cycle and let it go through. Filled with appropriate amount of water. Tested different cycles for water amount. All tested good. Advised customer also of looking in openers manual for “Cycle Guide”. Op test ok"

Near Warren Ave, Elyria, OH 44035
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed roller assemblies. Recovered refrigerant. Installed CFC dye filter dryer. CB has compressor and evap coil. Brought to and held 28” vacuum. Charged with 5.5 oz. of 134a. Ran tests and unit operations ok.

Near Riveredge Rd, Cleveland, OH 44111
Dan H.

Dan H.

WASHER AMANA NTW4516FW "Customer complaint that unit is not starting, confirmed, lid is locked, unable to get model/serial pic, will get on return visit, diagnostics led on control is out, unable to run diagnostics, control is recieving 120vac , unit needs new control; ordrng 1 W11170317 (CNTRL )"

Near Morrison Ave, Lakewood, OH 44107
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed door

Near Stanley Dr, Burton, OH 44021
Corey L.

Corey L.

RANGE KITCHENAID KGCP467JSS05 "Replaced burner switches, op test good"

Near Hemlock Point Rd, Chagrin Falls, OH 44022
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Customer complaint dryer not heating well and makes a noise, confirmed noise coming from blower wheel, found a solid chunk of detergent built up in blower housing, cleared, found vent clogged at outside and layers fell when removed from dryer, op test good, advised customer only need 1-2 tbsp of an he detergent for the washer"

Near Lomond Blvd, Shaker Heights, OH 44120
Corey L.

Corey L.

DRYER WHIRLPOOL WED9500TW2 "Customer complaint dryer is squeaking loudly, confirmed found pulley failed, quoted, replaced using ts kit, op test good; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"

Near Fordham Dr, Parma, OH 44129
Corey L.

Corey L.

RANGE JENN-AIR JJW8530DDW "Customer complaint door fell off and shattered outer glass over floor, found oven door left hinge broken and bent, unit needs new outer glass, hinges, receivers and door liner, door liner nor kit 12002468 is available, unable to repair"

Near Ridge Park Dr, Broadview Heights, OH 44147
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SDM2 "Found error f6e4 found foam piece underneath float switch clear out and pass the dispenser open when ran diagnostics and pod desolve,clear error code opt test ok"

Near Lake Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG515S0EW1 "Call whirlpool said this not a commercial oven she needs to use calibration temperature cause she bake to long show customer how to calibrate and I calibrated myself for her,opt test ok"

Near Schaaf Dr, Brook Park, OH 44142
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEE510S0FB1 "Took back panel off found no burning anywhere notice there is a venting in the back where heat comes out of when using bake or self clean and thats what’s causing the dry wall to be hot request customer to have a piece of metal in the back of vent that absorb heat or a tile cause that the way the machine is manufacture to blow the heat through the back call safety department and explain,opt test ok sr number 7724666598"

Near Canterbury Rd, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Tray was line up in the back corrected opt test icemaker is making ice

Near Norfolk Ave, Lorain, OH 44055
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC565FW1 "Replace all parts listed opt test ok,ran calibration and auto test pass ; used 1 WPW10427633XXX (XXX DO NOT RESTOCK XXX) from stock"

Near Abigail Dr, Lorain, OH 44053
Corina B.

Corina B.

WASHER WHIRLPOOL WTW57ESVW1 CC that the unit will not start and it’s making a loud noise when it stops. Found the lid lock is broken. Started a spin cycle and stopped no noise. Office to order the part; ordrng 1 WP8318084 (LID LOCK)

Near Keewaydin Dr, Eastlake, OH 44095
David R.

David R.

WASHER WHIRLPOOL WTW8500DC0 "Replaced lid and retainer. F0E5 off balance error code, advised customer of clothes being evenly distributed. Clear code, suspension is good. Leveled out feet. Tested. Op test ok"

Near Cobblestone Cir, North Ridgeville, OH 44039
Brian M.

Brian M.

COOKTOP ELE WHIRLPOOL WFE320M0EB2 Cc hot light staying Found front right burner temp sensor damaged Needs right front burner ; ordrng 1 W11047722 (elmnt-surf)

Near Jo Ann Dr, Middlefield, OH 44062
David R.

David R.

DISHWASHER WHIRLPOOL KDTE234GPS0 "Cc of leaking only one time when first installed before she moved out here. She used it a couple times and no leaks. Today started in normal cycle, let run for a couple mins, checked fill valves, drain pump, diverter, no leaks. Checked all hoses and no signs of water marks, all hoses are tight and secure. All op test ok."

Near Coopers Run, Strongsville, OH 44149
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 69 degrees, found leak at process stub, repaired, recharged, op test good"

Near Hawthorne Farms, Gates Mills, OH 44040
David R.

David R.

DRYER WHIRLPOOL WED4815EW1 "Unit is heating, cycled on high at 190*. Op test ok"

Near Pearl Rd, Strongsville, OH 44136
David R.

David R.

DRYER WHIRLPOOL WED8500BW0 "Cc Will work on time dry, other cycles will work but end up stopping and turning off a couple mins into cycle. Good air flow to outside. Put wet towels in on normal cycle, let run and unit ran for 10 mins/longer with no problem. Customer said it only happens on smaller loads. Explained that smaller loads sometimes will not come in contact with sensor causing it to either reduce time or shut down. Op test ok."

Near Walnut Dr, Strongsville, OH 44149
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF70YEBS00 "The crisper board failed. I disconnected the board everything started working again. Also when you open and close the crisper drawer with the control it would dispense 5 ounces of water. And also machine thought the door was open permanently. Again once I disconnected the board everything worked fine-estimate only; ordrng 1 WPW10677118 (CRISPER CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stoneybrook Ln, Mentor, OH 44060
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit leakingCustomer send pop to us. Ran auto test and calibration, checked unit drain and water connections. All functions passed. Checked underneath machine, filled tub up 1/2 way. No water leaking from unit at this time."

Near Walnut Ridge Rd, Chesterland, OH 44026
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is taking too long to dry, found vent clogged and crushed, advised customer that they need to replace dryer vent, unit is operating as designed"

Near E 173rd St, Cleveland, OH 44128
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not working properly, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, cold water valve is recieving 120vac , water to valve, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"

Near Alexander Rd, Walton Hills, OH 44146
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is not heating, started unit, unit heated, found dryer vent clogged, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , unit is operating as designed"

Near E 104th St, Cleveland, OH 44105
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFF2558VEM5 "Customer complaint that unit s not cooling, fresh food section temperature at 46 degrees , freezer section temperature at 20 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator partially frozen, bi metal is good, defrost heater is working, unit needs new control, cleared evaporator , installed new control, op test good ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD 156.77) from stock"

Near Clark Ave, Cleveland, OH 44102
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW4 "Customer complaint that unit is not spinning, ran diagnostics found f0e2(oversuds), f0e3(overloaded) and , f0e5(off balance) error code, ran drain and spin cycle, unit spins, drain pump is working, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Country Ln Dr, Painesville, OH 44077
Joe O.

Joe O.

DISHWASHER MAYTAG MDB6100AWW Cc: not draining Found motor receiving proper powerMotor will not spinUnit will not washNeeds motor

Near Hook Hollow Rd, Novelty, OH 44072
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 Cc: won’t spin out clothesFound error code f7e6 motor faultRan tests 3 per tech sheet and test 3bNeeds controlCustomer stated she is gonna contact supplier to get it replacedCustomer to contact if she needs it repaired

Near Feiner Dr, Cleveland, OH 44122
Corina B.

Corina B.

REFRIGERATOR AMANA ART104TFDW01 Will need sealer. Used from t/s. See PP pvr. ; used 1 WP505587XXX (XXX DO NOT RESTOCK XXX) from stock

Near Dawnwood Dr, Parma, OH 44134
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 See PP pvr.

Near Riveredge Rd, Cleveland, OH 44111
Corina B.

Corina B.

DRYER WHIRLPOOL NGD4655EW2 "Cust showed pop, sent pic. CC that the unit quit heating. Found the vent does no have air flow. Advised customer to clean the vent out. Optest ok."

Near Dalewood Rd, Lyndhurst, OH 44124
Macaulay G.

Macaulay G.

REFRIGERATOR GE PFSS2M1XBSS Unit not cooling. Compressor has locked rotor. Customer does not want to repair.

Near Edgewood Dr, Berea, OH 44017
Corey L.

Corey L.

REFRIGERATOR GE ZIC30GNZAII "Installed control, op test good"

Near Grant Blvd, Middleburg Heights, OH 44130
Joe O.

Joe O.

RANGE KITCHENAID KERS505XSS00 Cc: ui panel not working properly and not heating past 350Ran auto testNo faults foundRan test bake to 400Both upper and lower have good heat and reached 400 degreesCould not duplicate issueOp test ok

Near Coit Rd, Cleveland, OH 44110
Joe O.

Joe O.

WASHER AMANA NTW4516FW2 Cc: unit restarting cycles automaticallyFound error code f9e1 long drainRan auto test and calibrationRan drain and spinCould not duplicate issueOp test ok

Near White Pine Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GI6FDRXXY08 The drain was frozen I steamed the drain outs replaced with truck stock. unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock

Near W Legend Ct, Highland Heights, OH 44143
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDS02FRBL2 I was unable to duplicate the issue the unit ran consistently for me

Near White Oak Rd, Kirtland, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Steamed the unit out. Installed new part unit op tested good

Near Barberry Hill Dr, Mentor, OH 44060
Paul P.

Paul P.

WASHER MAYTAG MVWX655DW1 "Replaced gear case, wash-plate and wash-plate mounting screw. Ran calibration and tested washer cycles, operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near W 136th St, Cleveland, OH 44111
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4955HW0 "Ran the entitlement came up. CC that it does not finish the cycle ran diag F8E1 – NO FILL, LONG FILL, checked the valves. Cold is receiving 120 volts. Replaced the valve from the t/s. Optest ok. ; used 1 W11210459 (VALVE) from stock"

Near Magnolia Dr, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 When I was here at the beginning of the year I assume the door would come with an icemaker they used to come with ice makers. Unfortunately they do not anymore. Now I need to order an icemaker.; ordrng 1 W11099789 (ICEMAKER )

Near Chadwick Ct, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE KITCHENAID KEBS207SSS04 "In my absence the upper oven stopped working. Installed a new control the upper oven started to work again the lower oven still does not work the thermal fuse is open needs replaced; ordrng 1 WP8304452 (FUSE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brentwood Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

RANGE GE C2S980SEM2SS "The front two burners are not igniting the other three are there is no power coming to the front two wires needs a spark module. In the front two igniter’s are cracked; ordrng 1 WB13K10014 (electrode) and 1 WB13T10065 (electrode top) and 1 WB13X26360 (SPARK M), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chesterton Rd, Shaker Heights, OH 44122
Arthur V.

Arthur V.

DRYER WHIRLPOOL WGD4815EW1 Found a speaker jack in between front panel and drum. Removed. Op test good. No more noise

Near Wood Rd, Willoughby, OH 44094
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG515S0EB1 Found customer had some cookware in the bottom drawer causing issue. Removed cookware and started oven several times and it lit every time. Op test good

Near Parkcroft Dr, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR GE TPX24BRBGBB Found bottom basket frozen in place. Drain frozen over is causing issue. Cleared using steam. Op test good.

Near Woodchuck Hollow, Chesterland, OH 44026
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL WMH32519HZ0 Found unit drawing 11.2 amps but no heat. Needs mag tube and diode

Near Campton Ridge Dr, Chardon, OH 44024
Arthur V.

Arthur V.

DRYER WHIRLPOOL WGD8500DW4 While replacing rollers found blower wheel cracked and needs replaced. ; ordrng 1 WP697772 (blower wheel)

Near Stonegate Dr, Ashtabula, OH 44004
Joe O.

Joe O.

RANGE KITCHENAID KOSE507ESS01 Cc: oven overheatingFound blower fan is working and receiving proper powerFound error code f6e1 oven over tempFound elements to have good resistanceFound oven probe to be at 1077 at room temperatureNeeds control board and oven probe; ordrng 1 W11179310 (cntrl-elec) and 1 WP74008369 (sensor- ov)

Near Murwood Dr, Moreland Hills, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSCS25FTSS02 Installed new part unit op tested good

Near Lyman Blvd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 The units evap fan stoped. Installed new part unit op tested good ; used 1 WP2315539 (MOTOR-EVAP) from stock

Near Grant Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4800XQ0 Thermal fuse open. I also checked the heating element tested good. Installed new part unit op tested good ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Granger Rd, Maple Heights, OH 44137
Arthur V.

Arthur V.

DISHWASHER FRIGIDAIRE FGID2466QF5A Replaced vent assy. Tested unit on a quick wash cycle. Op test good. Unit completed a quick wash cycle and did not give a error code.

Near Tower Rd, Dorset, OH 44032
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF518SAHW0 "Cc unit not working, drainingCustomer showed popRan wash cycle, unit started filling and entered into e1 fault for water inlet failure. unit pumped water out. Water entering unit and filling tub good. Measure voltage across connector 4 pins 2 and 4. Dc voltage at 5 volts, did not change, should be approx 1.9v when water entering per techsheet. Flow meter shorted, unit needs flow meter.; ordrng 1 W11226325 (vent) and 1 W11230153 (cntrl-elec)"

Near Phillips Ave, Wickliffe, OH 44092
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed end capOp test ok

Near Nantucket Dr, Chardon, OH 44024
Joe O.

Joe O.

WASHER MAYTAG MVWC415EW1 Installed capacitor and wire harnessRan auto test and calibration Op test ok

Near Haskins Rd, Chagrin Falls, OH 44023
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Cc: not making iceFound ice maker not cycling Ran ice maker test found unit not receiving 14vdc to motorRan tests per training pointerFound unit to have a broken wireRepaired wireOp test ok

Near Lander Rd, Chagrin Falls, OH 44022
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDC10FXSS5 "Cc leaking worseCustomer said leaking on top now and running down.Ran wash cycle, small drip coming from right side, found side mount cap missing. Found remains lodged in right side door hinge.Unit leaking inside door, water getting through top, not sealing on top of door.Called techline and WP techline, unit needs tub.; ordrng 1 WPW10511195 (tub-dishwr)"

Near Shelburne Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

DRYER WHIRLPOOL LGB6200KQ1 "Cc: unit not spinningFound belt broke and idle pulley wrapped causing the belt to ride on the side of the pulleyNeeds idler pulley and beltReplaced idler pulley and beltOp test ok ; used 1 341241XXX (XXXDO NOT RESTOCKXXX1540), and 1 WP691366XXX (XXX DO NOT RESTOCK XXX1620) from stock"

Near Shaker Blvd, Shaker Heights, OH 44122
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Cc. Icemaker not working againRan diagnostics manual selftest, ice maker would not index, checked voltage in, good. Tray motor hot. Unit needs ice maker.; ordrng 1 W10908391 (icemaker)"

Near Albert Ln, Beachwood, OH 44122
Joe O.

Joe O.

DISHWASHER JENN-AIR JDB8500AWX3 Installed roller tracksOp test ok

Near Chagrin Blvd, Woodmere, OH 44122
Jason N.

Jason N.

WASHER MAYTAG MVWB755DW0 "Cc unit washplate never tightens Found washplate loose, confirmed will not tighten on drive shaft, splines on washplate starting to wear. Drive shaft splines worn. Unit will need gearcase. Customer not repairing"

Near Harvest Home Dr, Mentor, OH 44060
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDS35FXBL8 "Cc unit leakingRan multiple wash tests, checked door tub seal. Checked under unit. No leaks at this time. Could not get unit to leak at this time. Op test good"

Near Chillicothe Rd, Mentor, OH 44060
Jason N.

Jason N.

RANGE KITCHENAID KSGG700ESS1 "Cc unit leaking gas?Customer said someone from gas company came out after she said she smelled gas somewhere In house. Said gas rep. turned on range burner to let gas out so customer knows what gas smells like, and detected gas at each burner head afterwards with gas wand. No gas smell from unit, Checked valves and orifice fittings."

Near Berwick Ln, South Euclid, OH 44121
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE204DSS1 Cc of unit not washing right sometimes and wheels fall off on bottom Installed lower rack wheels And cleaned spray arms Ran test cycle OP TEST OK

Near Lancaster Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

RANGE WHIRLPOOL GGE388LXS02 Cc of noise when switches are on Found right side switches charred Replaced switches OP TEST OK

Near Minyoung Rd, Ravenna, OH 44266
Brian M.

Brian M.

DRYER ROPER RED4516FW Cc of no heat Found unit not getting 240 Tripped breaker ran test cycle Unit is functioning as design Advised customer that possibly a weak breaker may have caused it to trip

Near US-224, Deerfield, OH 44411
Brian M.

Brian M.

WASHER FRIGIDAIRE FFFW5000QW Cc of unit leaking and controls bouncing all over Found ui not selecting the correct setting and bellow spring clamp rusted out and broken Needs Ui and control and front bellow clamp Spoke to SM he advised unit is not serviceable Told customer to reach out to extended warranty for more info

Near New Milford Rd, Atwater, OH 44201
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SMHB00 Cc that unit was frosting up and light not working in freezer Temps in fridge is 37 and freezer is at 3 Normal temps Found freezer light switch frozen up Cleared ice on switch OP TEST OK

Near Tallmadge Rd, Kent, OH 44240
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint ice bin won’t dispense ice again and started to drip onto frz dr, seals are good, ice bin is at 30 deg, ff 40 and frz 6 set at 40ff and 5 frz, doors are level ice bin fan good and thermistor pass, Called techline spoke with jt, suggested pouring a shot of water in chute and see if it pours out dispenser, water is pouring down when poured into chute, he suggested replacing dispenser dr motor and the plate under ice bin; ordrng 1 W10793257 (plate) and 1 W11189145 (ICE DR DISP MTR)"

Near Douglas Dr, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Temps at arrival 10 in freezer 40 in fridge Unit was in a defrost normal temps for defrost Found drain pan iced over and vent ports to fridge 3/4 of the way blocked Steamed drain port and made sure it was clear Cleared ice OP TEST OK

Near Nicholas Way, Kent, OH 44240
Corey L.

Corey L.

WASHER KENMORE 110.228021 "Customer complaint washer is not spinning or draining clothes out, confirmed unit not spinning in any spin cycle, found lid latch broken, jumped latch, unit spun and drained, unit needs lid latch, called landlord to quote repair ordrng 1 WP3949238 (switch-lid 36.68), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oak Park Ave, Cleveland, OH 44109
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Installed hose and clamps Ran auto test and calibration OP TEST OK

Near E Swan Lake Cir, Kent, OH 44240
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint refrigerator shut off completely then turned itself back on, unit was pulled out when techs arrived, temps were 38 ff and 0 frz, fans and compressor not running, opened doors to warm up thermistor and cooling kicked on, evap has perfect frost pattern, could see milk had been spoiled, found another device sharing outlet, advised customer unit has to be on a dedicated circuit, device was removed from outlet, ordering a control ; ordrng 1 WPW10503278 (refer elect cont brd)"

Near Bennington Blvd, Middleburg Heights, OH 44130
Corey L.

Corey L.

DRYER ADMIRAL AED4475TQ1 "Replaced timer, op test good"

Near Becket Rd, Cleveland, OH 44120
Corey L.

Corey L.

RANGE GAS WHIRLPOOL WFG505M0BS0 "Customer complaint broil doesn’t lite sometimes, bake was on for 375 when techs arrived, customer canceled cycle, started broil cycle, burner lit, repeated several times, unable to duplicate the problem, unit is sharing an outlet with their microwave, advised customer unit needs to be on a dedicated circuit"

Near E 121st St, Cleveland, OH 44120
Corey L.

Corey L.

WASHER AMANA NTW4516FW2 "Installed new control, calibrated unit, op test good"

Near W 10th St, Cleveland, OH 44113
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD8500DW3 Vent is clean notice when flame turning on it turns off to soon every 8 second it turns off with vent unplug from dryer it does it too found thermal stat leads burn a little and hi limit open ordering both ; ordrng 1 WP3391912 (thrmst-fix) and 1 WP8573713 (cutoff-tml)

Near Brooks Ct, Lorain, OH 44053
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHZ "Customer complaint water leaked out of ice maker onto into the ice bin and dripped on the floor, ice maker fill cup frozen solid, cleared, cycled ice maker 4 times, valve is good, unable to duplicate a leak, replaced ice maker with previously ordered im to the customer, used a level ice maker, also lowered unit leveling feet as they were 75% to max height"

Near Puritas Ave, Cleveland, OH 44135
Gabriel P.

Gabriel P.

WASHER GE WLSR3000G5WW "Nob is broken ordering customer will install then self no need for me to come back ; ordrng 1 WH01X10310 (knob asm control 8.69), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Whitaker Cove, Avon Lake, OH 44012
Corey L.

Corey L.

DRYER MAYTAG MEDX655DW1 "Replaced wires and terminal block, installed new customer supplied power cord, op test good"

Near Liggett Dr, Parma, OH 44134
Paul P.

Paul P.

WASHER WHIRLPOOL WTW7500GC0 "Tested washer, F0E4 and F7E5 error codes. J2 4&10 pins for water valve reading well above 840 ohms, and clutch not passing and diagnostic tests. Control not sending voltage to clutch during regular rinse cycle. Office to order clutch, water valve, and control.; ordrng 1 W10754448 (clutch) and 1 W11130238 (CONTROL) and 1 W11165546 (WATER VALVE)"

Near Ridge Rd, North Royalton, OH 44133
Dan H.

Dan H.

DISHWASHER WHIRLPOOL GU980SCGQ3 "Customer complaint of loud noise, confirmed, noise is coming from motor, unit needs new motor , Customer does not want repair ; ordrng 1 WP8534971 (motor-pump 228.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near N Greenway Ct, Highland Heights, OH 44143
Paul P.

Paul P.

ICEMAKER WHIRLPOOL MIM1554ZRS0 "Found recirculating pump not operating properly, office to order recirculating pump.; ordrng 1 WPW10489122 (pump), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stone Hinge Cir, North Royalton, OH 44133
Corey L.

Corey L.

RANGE WHIRLPOOL WOC75EC0HS01 "Replaced ui, op test good"

Near Hawthorne Trace, Independence, OH 44131
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE540H0ES0 "Check sensor probe read 1200 ohms on a 2000 ohm scale,oven element turning on is heating use my little cast iron pot and check temperature 396 wants wait 15 minutes 350 I wanted to show customer why is important to wait 15 minutes when oven preheat to 350 no issue found,opt test ok"

Near W 38th St, Lorain, OH 44053
Corina B.

Corina B.

WASHER WHIRLPOOL WFW9500TC01 "CC that the unit will not drain. Ran diag f21 long drain, checked the drain pump and found debris in the clean out and a nylon in the propellers. Cleaned the drain pump out. Started a normal cycle and a drain and spin. Optest ok."

Near Rainbow Ln, North Royalton, OH 44133
Paul P.

Paul P.

WASHER GE GTW460ASJ4WW "Ran diagnostic tests, found error code for #26, imbalanced load. Made sure basket has proper deflection, and centered. Cleared error codes, ran small test wash load. Found the loads will not always spin out. Per service pointer, customer is contacting GE customer service to check on the service module WH98R23015001. Our part is complete unless GE will authorize labor and parts for the update."

Near Burger Ave, Cleveland, OH 44109
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDTA50SAHN0 "Found leak around seal at drain pump. Pulled pump, cleaned around seal and re seated the pump. Ran 2 fill/wash/drain cycles, now operating properly. Set down mitigation mat."

Near Turkey Meadow Ln, Strongsville, OH 44136
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "Cust showed pop, sent pic. CC that it will not turn on all the time and thinks the hot and cold are wrong. Ran diag F2E1 – STUCK KEY cleared code. Checked the hot and cold valve, correct. Ran a calibration. Advised customer to press the start and not hold it in. 1-2 tablespoons of he detergent. Optest ok."

Near Ronald Dr, Parma, OH 44130
Corina B.

Corina B.

RANGE WHIRLPOOL WFE550S0HZ1 Replaced the front left burner. Optest ok.

Near Chancellor Ct, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFCS22EVMS0 "CC that the unit is not cooling. Found the process stub is leaking. Recovered refrigerant, replaced process stub and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"

Near Adelaide St, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRSF505ESS01 CC that the ff door does not close. Found the door hitting the cabinet. Readjusted the refrigerator. Cust does not want the feet down to turn the water off. Optest ok.

Near Lakeview Dr, Bay Village, OH 44140
David R.

David R.

BOTTOM FREEZER KITCHENAID KBRA20ERSS "Replaced icemaker, tested, called for water no noise. Op test ok."

Near Silverton St, Avon, OH 44011
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of loud grinding noise, customer had unit running when tech arrived, unit in drain and spin part of cycle, unit completed cycle, no unusual noises heard, Called whirlpool techline spoke to Austin, ran diagnostics, no error codes found , ran manual test cycle for high speed spin and heavy agitate, no unusual noises heard, tech line deems unit as operating as designed"

Near Windward Ln, Kent, OH 44240
David R.

David R.

FREEZER WHIRLPOOL WRX986SIHZ00 "Found water and ice on bottom cabinet off FF. Checked drain hose, clogged. Blew through and cleared drain hose, steamed out all ice from Evap drain. Advised customer cleaning behind unit every so often is advised. Op test ok"

Near Oberlin Rd, Elyria, OH 44035
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG525S0HS0 Replaced spark board and spark harness. Issue is worse now. Office to order spark module and spark harness again.; ordrng 1 W10859728 (manifold) and 1 WPW10475149 (module-spk)

Near Reserve Way, Columbia Station, OH 44028
David R.

David R.

WASHER MAYTAG MVWB835DW3 "F0E3 error code. Checked around basket for anything sharp, nothing. Checked washplate and felt around it. Nothing is sharp or cracked. Took off washplate to check for anything sharp or cracked, nothing. Went to test mode. All components check fine. Op test ok.Called tech lineAustinCheck washplate, chuck tub. If everything checked good and no sharp points or anything. Go over overloading with customer, putting clothes loose and of similar colors."

Near Waterbury Cir, North Olmsted, OH 44070
David R.

David R.

RANGE WHIRLPOOL WFG505M0BS3 "Replaced ignitor, tested, bake and broil working. Op test ok."

Near Jeffries Ave, Cleveland, OH 44105
David R.

David R.

RANGE WHIRLPOOL WOD77EC0HS00 "Replaced all parts, light still on. Lower oven has separate control board. Hinges still locking up. Ordering lower oven control and hinges**** customer to call to set up return.; ordrng 2 W11044773 (hinge-door)s and 1 W11261164 (CONTROL)"

Near River Birch Run, Brecksville, OH 44141
Macaulay G.

Macaulay G.

ICEMAKER WHIRLPOOL MIM1554ZRS0 Assisted with diagnoses.

Near Stone Hinge Cir, North Royalton, OH 44133
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Replaced ice maker. Tested and filled ok.

Near Parma Park Blvd, Parma Heights, OH 44130
Corina B.

Corina B.

RANGE WHIRLPOOL WOS51EC0AS03 Cust never received the control. Reorder control. ; ordrng 1 W10839510 (CONTROL )

Near Breakwater Ave, Cleveland, OH 44102
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF560SMYM04 Cleared drain and cleaned drain grommet. All tested ok.

Near Fernhurst Ave, Parma Heights, OH 44130
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL WDP370PAHW0 Replaced drain and fill hose. All tested ok.

Near Rose Rd, Westlake, OH 44145
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS571CIDM00 "Got old water filter out, put new one in. Took out and put in a couple times to make sure housing was working correctly. Water is correct temp, explained of water that is in line might be warmer at first but gets colder. Op test ok."

Near Wiltshire Rd, North Royalton, OH 44133
Paul P.

Paul P.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed new fan harness assembly, ran diagnostics, passing all tests, operating properly."

Near Walking Stick Way, Strongsville, OH 44136
Corina B.

Corina B.

DRYER WHIRLPOOL GEW9250PW1 Replaced the ui. Brought cores back for return. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Ferman Ave, Cleveland, OH 44109
Corina B.

Corina B.

DRYER WHIRLPOOL WGD9470WW1 "CC that cycles that use the moisture sensor are having the clothes come out damp. Checked the outside vent, good. Checked the moisture sensor, good. Checked the outlet thermistor 6.5 ohms (100*) will need a main control. ; ordrng 1 WPW10279709 (CONTROL ) and 1 WPW10279773 (CONTROL )"

Near Greenlawn Ave, Beachwood, OH 44122
Paul P.

Paul P.

REFRIGERATOR KITCHENAID KRFF707ESS01 Picked up coat

Near Walking Stick Way, Strongsville, OH 44136
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW3 "Customer complaint that unit is not starting, confirmed, ran diagnostics found f6e2( serial miscommunication) error code, unit needs new control and user interface ; ordrng 1 W11112656 (console) and 1 W11170706 (CNTRL )"

Near Vicksburg Dr, Parma, OH 44134
Paul P.

Paul P.

RANGE WHIRLPOOL WFG525S0HV0 "Replaced door left and right trim, door glass. Replaced control, ran diagnostic and bake tests, all operating properly. Technician took core for processing."

Near W Edgerton Rd, North Royalton, OH 44133
Dan H.

Dan H.

WASHER MAYTAG MVWB850YG1 "Customer complaint that unit is not leaking, confirmed, found a hole in drain hose, unit needs new drain hose; ordrng 1 WPW10363893 (hose 15.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ruth Dr, Seven Hills, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GI5FSAXVY01 "Customer complaint that dispenser lever is broken, confirmed, unit needs new dispenser pad, customer will install, left labor on for estimate ; ordrng 1 WPW10185234 (pad 4.46), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Highland Dr, Independence, OH 44131
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW0 "Customer complaint that unit is not agitating, ran diagnostics, no error codes found, ran manual test cycle for heavy agitate and high speed spin , unit agitates and spins, stared normal wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"

Near Thornton Dr, Parma, OH 44129
Dan H.

Dan H.

RANGE WHIRLPOOL WEE510S0FS "Installed new door glass, op test good"

Near Meadview Dr, Seven Hills, OH 44131

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