We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Bedford, OH 44146
Corina B
Job Details: 09/28/2021
Cust is not happy with how the glass has double sided tape to hold the door. Called t/l Leon file # 7731851150 nothing to do other then use the tape that comes with the door. Replaced the door. Found to screws missing on the handle. Used screws to tighten the bracket. Opt test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM7
Near Independence, OH 44131
Gabriel P
Job Details: 09/28/2021
"Customer complaint that unit some time work and some time dont he have correct temperature the it will be in 60 degrees another day then it will work again I believe is the electronic board calling whirlpool tech line to confirm it spoke to Chris 7731859211; ordrng 1 WPW10317076 (Control), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM02
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/28/2021
"Replace water cup fill,opt test ok"
We serviced a
MAYTAG DRYER
Model WGD5000DW1
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/28/2021
Start dryer and found no noise also customer said left front leg came out put back on ran a load of towels still no noise is working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/28/2021
"Replace icemaker,opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Mentor, OH 44060
Dan H
Job Details: 09/28/2021
"Customer complaint that unit is not cooling, unit was unplugged when tech arrived, customer plugged unit in, compressor did not start, applied 120 vac to compressor compressor did not start, unit needs new compressor , part is out of stock so not scheduling return appointment ; ordrng 1 W11547126 (Compressor)"
We serviced a
WHITE-WSTINGHSE FREEZER
Model FU211LRW5
Near Willoughby, OH 44094
Dan H
Job Details: 09/28/2021
"Installed new door gasket, op test good"
We serviced a
GE REFRIGERATOR
Model GSH25JGDBBB
Near Willoughby, OH 44094
Dan H
Job Details: 09/28/2021
"Customer complaint that unit is not cooling, unit was unplugged when tech arrived, customer plugged unit in , evaporator fan is running, compressor and condenser fan are running, frost pattern formed, unable to duplicate the problem, advised customer to monitor for 24 hours"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS00
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/28/2021
"Found filter housing not releasing enough pressure gave estimate customer will call whirlpool to see if they will cover parts if not she maybe fix threw us ; ordrng 1 W11346623 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Westlake, OH 44145
Angel
Job Details: 09/28/2021
Cc that ice would not dispense found that from removing the other door the small shaft that come up from the ice motor to the ice bin to dispense it is not there will need to order.; ordrng 1 W11228132 (Shaft)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/28/2021
Cc of leak ran for 20 min did not duplicate a leak Possibly a issue with spray arms Customer to install ; ordrng 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Brecksville, OH 44141
David R
Job Details: 09/28/2021
"Replaced heater. Ran test while unit was out, good. No leaks. Tested while in under cabinet. Good. Op test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44108
Jason N
Job Details: 09/28/2021
"Cc unit only dispensing hot waterCustomer stated the only water the comes out on may cycle is hot water. Ran manual water valve test. Found cold and hot water reversed. Switched water lines on back of unit. Ran auto test, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Chardon, OH 44024
Dan H
Job Details: 09/28/2021
"Customer complaint of water flowing into ice bin, confirmed, found evidence of a leaking valve, unit needs new valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11535162 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COOK TOP
Model KGCP467JSS2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/28/2021
"Cc that stove front right burner valve broken Found left front valve to be free spinning will not shut off or turn on properly Needs valve 3191292 part is no longer available Unit is not safe to use at this time ; ordrng 1 3191292 (valve,top bnr sm (1))"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB2
Near Brecksville, OH 44141
David R
Job Details: 09/28/2021
Replaced FZ gasket. Leave closed for about 30 min-1 hr for seal to conform correctly to cabinet. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Chardon, OH 44024
Dan H
Job Details: 09/28/2021
"Customer complaint that strike broke, confirmed, installed new strike, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Broadview Heights, OH 44147
David R
Job Details: 09/28/2021
"Cc unit not coming on. Found error code F6E2/F6E3. Communication error UI and Control. Will need both UI and main control. Gave estimate to customer. Customer paid SVC only. ; ordrng 1 W11112658 (Main control) and 1 W11112656 (UI console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GIE21GTHCBB
Near Madison, OH 44057
Dan H
Job Details: 09/28/2021
"Customer complaint that unit is not cooling, freezer section temperature at 76 degrees, fresh food section temperature at 75 degrees, evaporator fan is running, condenser fan is running, compressor was not running but then started and unit started cooling, unit needs new compressor; ordrng 1 WR87X25648 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Geneva, OH 44041
Dan H
Job Details: 09/28/2021
"Customer complaint that unit is not allowing cycles to be selected or to start , confirmed, ran diagnostics found f5e1(lid switch fault) and f2e1(stuck key) error codes, user interface is good , unit needs new lid lock, installed new lid lock, op test good ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Westlake, OH 44145
Gabriel P
Job Details: 09/28/2021
Found unit not cooling start checking wiring connections and reboot electronic now unit is working and dropping temperature show customer office pls dont close job yet I told customer to call me tomorrow to make sure is cold in freezer
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Novelty, OH 44072
Brian M
Job Details: 09/28/2021
Installed wheels
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, OH 44149
David R
Job Details: 09/28/2021
Replaced gasket and put a dab of silicone behind as well. Tested and had customer test top rack as well. Not hitting gasket or coming out. Good. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF3000ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 09/28/2021
"Cc that the unit is not cold enough in fresh food section. Took temp -2 * on freezer and 40* and 37* on fresh food section. Check thermistor , and control. Control is not sending 10VDc to the thermistor and thermistor is not reading properly. Unit will need control board and thermistor ; ordrng 1 WPW10384183 (Thermistor) and 1 W11035836 (Control)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS1
Near Rocky River, OH 44116
Marie V
Job Details: 09/28/2021
"Cc that the unit will keep fan running, but it only happens sometimes. Took control off found grease on it. Replaced control board tested. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Strongsville, OH 44149
Manny
Job Details: 09/28/2021
"Replace glass frame, liner and inner glass. Opt test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Middlefield, OH 44062
Brian M
Job Details: 09/28/2021
Cc unit leaking from dispenser area Verified Leak Needs dispenser Office to schedule ; ordrng 1 W11524103 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB03
Near Garfield Heights, OH 44125
Corina B
Job Details: 09/28/2021
"Replaced the door, bins. Cust does not have the nameplate. Will need a nameplate. Cust can install. Opt test ok. ; ordrng 1 W11223753 (Nameplate)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Elyria, OH 44035
Angel
Job Details: 09/28/2021
"Gearcase, stator, rotor, and slider were replaced ran calibration and auto test passed. Opt test ok."
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW51UC6FS2
Near Bay Village, OH 44140
Angel
Job Details: 09/28/2021
Cc that the lights are flickering. Found loose wire from connector made sure that the terminal was plugged in properly customer wiggled it around to make sure lights are working as should. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KODE500EBS02
Near Avon, OH 44011
Angel
Job Details: 09/28/2021
Cc that f2e1 would pop up after preheat was done and you would open the door.Replaced ui tested working as should. opt test ok. Brought core with me.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1814LW8
Near Cleveland, OH 44110
Jason N
Job Details: 09/28/2021
"Cc unit not cooling Customer states unit never shuts off and freezer isnt freezing product. Found freezer cold but not freezing items. Checked frost pattern on evaporator, no frost pattern on evaporator, compressor is running. Unit has refrigerant leak. Needs sealed system repair. ; ordrng 1 242067214 (Evaporator) and 1 WPW10143759 (Filter drier)"
We serviced a
SAMSUNG DRYER
Model DV363EWBEUF/A1
Near Mentor, OH 44060
Jason N
Job Details: 09/28/2021
"Cc unit not heatingVerified no heat on dryer op cycle. Checked all thermals, found heater element open. Unit needs heater assembly. ; ordrng 1 DC97-14486A (Element assy)"
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Fairport Harbor, OH 44077
Jason N
Job Details: 09/28/2021
"Cc unit coding f51Customer stated unit codes f51 when unit starts to agitate. Ran diagnostics, verified f51 for motor rps failure. Ran auto cycle, all functions passed. Checked under unit, found rotor bolt loose. Tightened rotor bolt and started normal wash. Unit filled, sensed and washed. No faults. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Painesville, OH 44077
Jason N
Job Details: 09/28/2021
"Installed damper control. Ran damper test, no abnormal sounds heard. Op test good."
We serviced a
KENMORE WASHER
Model 41761712510
Near Chardon, OH 44024
Joe O
Job Details: 09/28/2021
Installed control. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Strongsville, OH 44136
David R
Job Details: 09/28/2021
"Found thermal fuse, thermal cut off and element all open or broken. Replaced all parts from t/s. Tested. Heating and cycling. Good. Op test ok ; used 1 WP3392519 (THERMAL FUSE), 1 279769 (THERMAL CUTOF), and 1 279838 (ELEMENT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Lakewood, OH 44107
Marie V
Job Details: 09/27/2021
Cc that the touch panel is not working all the time. Confirmed. Replace UI. Tested pass. Explain cust that if fingers are wet or cold it cant detect properly when pressing . Op test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44144
Manny
Job Details: 09/27/2021
Replaced main control ran diagnostics and calibration op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Ravenna, OH 44266
Brian M
Job Details: 09/27/2021
"Found unit not cooling no frost on evap no uv die found 20 inch vac low side , 49 high Called whirlpool non repairable"
We serviced a
KENMORE RANGE
Model 790.79363402
Near Madison, OH 44057
Joe O
Job Details: 09/27/2021
Installed igniter. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Kipton, OH 44049
David R
Job Details: 09/27/2021
Cc unit make noise in spin. Went into diagnostics. Found gearcase is loud. Wash plate hard to come off. Might have to break off if needed. Ordering parts.** requesting double labor ; ordrng 1 W11455453 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10734521 (Slider)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Richmond Heights, OH 44143
Corina B
Job Details: 09/27/2021
Replaced the control. Pump and motor. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Oberlin, OH 44074
David R
Job Details: 09/27/2021
Replaced icemaker. Tested. Cycled and called for water. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Cleveland, OH 44135
Marie V
Job Details: 09/27/2021
"Replace lid lock op test no good. Found shifter not operating, replaced from T/S. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Chagrin Falls, OH 44023
Joe O
Job Details: 09/27/2021
Correct ice maker. Installed. Still Wauting on water valve. Office to reschedule ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Elyria, OH 44035
Angel
Job Details: 09/27/2021
Replaced lid lock unit started working as it should did not need to call tech line ran a auto test passed. Unit started and ran as designed. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Parma, OH 44134
Marie V
Job Details: 09/27/2021
"Cc that the unit is leaking. Turned water back on and ran unit. Unit started leaking at the valve. Unit will need water valve. Cust will call if she wants to continue ; ordrng 1 W11175771 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details: 09/27/2021
Cc unit is just draining Found pressure tube to be pinched on tub Fixed hose OP Test Ok
We serviced a
GE REFRIGERATOR
Model GZS22IYNBHFS
Near Ravenna, OH 44266
Brian M
Job Details: 09/27/2021
"Cc unit not cooling Found evap fan not running Spun blade and it started to run but is choppy / surging and found freezer led out Can not determine if its a control issue or fan Control board , fan , and led needed Office to schedule ; ordrng 1 WR55X39647 (Board) and 1 WR60X10307 (mtr dc evap fan asm) and 1 WR55X26671 (refrigerator led lig)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Kent, OH 44240
Brian M
Job Details: 09/27/2021
"Installed sump Ran test cycle I am not longer getting power from control Getting error for heater circuit, dispenser, and motor errors Needs control Customer does not want to repair. ; ordrng 1 W11225084 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Ravenna, OH 44266
Brian M
Job Details: 09/27/2021
"Cc of noise when spinning Found 2 noises 1 bearings in gearcase and tub hub stripped out Needs hub and gearcase ; ordrng 1 W11454372 (Gearcase) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Cleveland, OH 44111
Manny
Job Details: 09/27/2021
"Cc unit has power but not heating, found magnetron thermostat open, ordering thermostat and magnetron ; ordrng 1 W10832024 (Magnetron thermostat) and 1 W10754299 (Magnetron), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/27/2021
Installed latch. Tested. Op test ok
We serviced a
HOT POINT WASHER
Model HTW200ASK1WW
Near Madison, OH 44057
Dan H
Job Details: 09/27/2021
"Customer complaint that loud noise in spin cycle and not washing as well, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 WH38X27335 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB08
Near Cleveland Heights, OH 44106
Corina B
Job Details: 09/27/2021
"Replaced the freezer gasket and ice maker. Tightened the freezer handle. Found both ff gaskets torn in the corner. Will need new gaskets. ; ordrng 2 W11368721 (Gasket)s, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Cleveland, OH 44108
Joe O
Job Details: 09/27/2021
"Cc: replaced filter, now no water or iceFound no water flow. filter was not seated correctly. Re seated filter. Tested. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Willowick, OH 44095
Joe O
Job Details: 09/27/2021
"Cc: door sagging, bellow pluggedCustomer cleared bellow prior to coming out. Found hinge and caps worn. Found error codes f8e3(over flow conditions) f6e3(communication error). All voltages are present. Unit is functioning as designed. Needs hinge and caps. Customer does not want to repair at this time.Took (unused) bellow for return ordrng 1 WPW10208415 (door hinge) and 4 WPW10208398 (cap)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near Painesville, OH 44077
Dan H
Job Details: 09/27/2021
"Customer complaint of ice build up on fresh food section evaporator , confirmed, unit needs new control and evaporator thermistor, control is no longer available ; ordrng 1 WPW10277799 (Thermistor) and 1 W10581605 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Mentor, OH 44060
Dan H
Job Details: 09/27/2021
"Customer complaint that unit is not agitating , found new style shifter disconnected from cam, installed new old style shifter , op test good DO NOT RESTOCK PLEASE; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM3
Near Mentor, OH 44060
Dan H
Job Details: 09/27/2021
"Customer complaint that unit is not draining, confirmed, found drain hose clogged, unit needs new drain hose, customer does not want repair at this time ; ordrng 1 WPW10545278 (Hose) and 1 8269144A (Hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JSTCSS
Near Westlake, OH 44145
David R
Job Details: 09/27/2021
"Replaced valve, water is now getting to door. Found out door water line is frozen or kinked and will need a new door as well. Customer does not want to go ahead with any more repairs. Sending in for review for refund. Parts and labor only. ; ordrng 1 WR78X11096 (FZ door)"
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near North Royalton, OH 44133
David R
Job Details: 09/27/2021
Replaced control. Ran a test. Unit is spinning and heat is cycling on and off. Good. Op test ok.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Sheffield Lake, OH 44054
Manny
Job Details: 09/27/2021
"Replaced main control opt test fail igniter stop glowing, check for voltage to the igniter 118VAC present using t/s igniter. Replaced igniter opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE3
Near South Euclid, OH 44121
Jason N
Job Details: 09/27/2021
"Cc unit not cooling and shelf brokenUnit cooling turned off when arrived. Turned cooling on, compressor started, sounded very rough and then relay overload opened. Plugged unit into killawatt, compressor started and maintained 8.5a few seconds before overload opened again. Internal compressor issue. Unit needs compressor. Confirmed unit also needs deli pan shelf frame. Compressor not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 240550938 (Compressor) and 1 297259515 (Relay) and 1 241969501 (Meat pan frame)"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/27/2021
"Replace gearcase and slider and rotor,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Cleveland, OH 44144
Gabriel P
Job Details: 09/27/2021
Console buttons not working ordering ; ordrng 1 W11339755 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Ridgeville, OH 44039
Angel
Job Details: 09/27/2021
Cc that unit is making ice but not sufficient. Took temperatures freezer at 6* and ff section at 39* also ice maker box at 13*Ran diagnostics no error codes took off ice maker from top and verified everything and was normal also ice maker had ice in it. Harvest ice maker ice dropped did a fill test and filled as it should. Could not find anything wrong with ice maker recommended to try to use the fast ice for now to see how it works out. Could not duplicate any issue. Asked customer to monitor for now. opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near North Olmsted, OH 44070
Manny
Job Details: 09/27/2021
"Cc unit not cooling in fr section, found defrost heater harness smoking unit needs evap fan harness. Customer will not repair ; ordrng 1 W11502499 (Fan evap harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Wickliffe, OH 44092
Joe O
Job Details: 09/27/2021
Cc: stopped mid cycleFound error codes f0e5(off balance). Customer stated it was a blanket. Suspension checked good. Ran auto test and calibration. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Aurora, OH 44202
Brian M
Job Details: 09/27/2021
Cc oven door is rubbing vent cover Found vent cover bowed Needs cover ; ordrng 1 WPW10351279 (vent-oven) and 1 WPW10327377 (trim)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44109
Marie V
Job Details: 09/27/2021
"Replaced pump, tested unit, no leaks . Op test ok"
We serviced a
WHIRLPOOL RANGE
Model KGST307HWH6
Near Lakewood, OH 44107
Marie V
Job Details: 09/27/2021
"Cc that 3 burner will not come on. Confirmed. Found orifice clogged. Cleared out, tested . Op test ok"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Broadview Heights, OH 44147
David R
Job Details: 09/27/2021
"Replaced cooktop, UI, vent bracket, and front door. Good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44111
Corina B
Job Details: 09/27/2021
CC that the back wall and the glass gets hot. Turned oven to 350* called t/l Joel. Working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon, OH 44011
Angel
Job Details: 09/27/2021
"Cc that unit will not wash. Ran diagnostics and found error code F8E1 NO FILL, LONG FILL, and F7E5 SHIFTER FAULT did a manual test to verify water coming in and cold water line was turned off. Turned on ran a auto test unit working as designed now. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model LXR7133JQ0
Near Garfield Heights, OH 44125
Corina B
Job Details: 09/27/2021
"Replaced the gearcase, break and clutch. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Willoughby, OH 44094
Joe O
Job Details: 09/27/2021
"Customer received incorrect hinge again. Spoke with BJ, He stated he is sending a parts research request. He stated he will order part when he gets correct part number. Should be grey freezer hinge. Office to reschedule; saved tckt"
We serviced a
ELECTROLUX REFRIGERATOR
Model E32AR75JPS1
Near Aurora, OH 44202
Brian M
Job Details: 09/27/2021
Cc unit leaking Found drain tube clogged Sprayed with steamer OP Test Ok
We serviced a
MAYTAG WASHER
Model MAH5500BWW
Near North Royalton, OH 44133
Gabriel P
Job Details: 09/27/2021
Ran drain and spin sound was the bearings giving estimate customer will not fix
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Strongsville, OH 44136
Manny
Job Details: 09/27/2021
"Cc unit making a hammering noise when dispensing water, replaced filter head, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Parma Heights, OH 44130
Corina B
Job Details: 09/27/2021
CC that the hot water is leaking. Confirmed. Found the valve is stripped. The new valve is broken took picture. Replaced the valve from t/s. Removed the harness from the new valve and replaced. Ran a manual water test. Opt test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Royalton, OH 44133
Gabriel P
Job Details: 09/27/2021
Ran diagnostic test no error codes found also ran auto test pass also ran manual test hot and cold water pressure pass also did a load and it fill the way is design no issue found
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DGUS2645LF3
Near North Royalton, OH 44133
Gabriel P
Job Details: 09/27/2021
Found drip pan clog with ice in clog it opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Aurora, OH 44202
Brian M
Job Details: 09/27/2021
Installed drip pan and valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bay Village, OH 44140
Marie V
Job Details: 09/27/2021
"Cc that the unit will not agitate. Confirmed found shifter off place. Replaced shifter, calibrated unit. And ran auto test pass. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW4
Near Bay Village, OH 44140
Angel
Job Details: 09/27/2021
Cc that left back burner was smoking. Explained to her that it was normal specially if something false on it until it burns it off. Unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Broadview Heights, OH 44147
David R
Job Details: 09/27/2021
"Replaced back panel, good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Willoughby, OH 44094
Joe O
Job Details: 09/27/2021
"Cc: intermittently when starting load unit will skip to 1 min left, squealing noiseRan normal cycle. Unit started filling. Canceled cycle. Entered diagnostics. Found no stored error codes. Exited and ran normal cycle. Exited, ran normal cycle. Found belt slightly stretched. Replaced belt. Ran normal cycle. Ran diagnostics test cycle. Advised customer overloading can cause belt to wear prematurely. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Parma, OH 44134
Corina B
Job Details: 09/27/2021
"CC that the unit does not finish a cycle, there was water underneath and the dishes are not drying. F8e4 4 - Overfill switch open f9e2 - Drain motor electrical problem f10e 2 - Vent electrical problem. Ran a calibration. started a cycle with liquid detergent. No leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near North Royalton, OH 44133
Manny
Job Details: 09/27/2021
"Cc all light are out in the unit, found FF led not working. Replaced led opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED92HEFU
Near Westlake, OH 44145
Angel
Job Details: 09/27/2021
Cc that dryer is making noise. Turned on unit and its making a vibrating sound. Disassembled the unit and found that the vent was vibrating on the bottom of the dryer adjusted as much as i could because of the set up they have on the back of unit. Explained to customer. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Bedford Heights, OH 44146
Brian M
Job Details: 09/27/2021
"Cc unit not baking Found oven igniter glowing but not pulling enough amps to igniter. Weak igniter Needs igniter ; ordrng 1 W11176454 (igntr-oven), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS
Near Bay Village, OH 44140
Marie V
Job Details: 09/27/2021
Cc that the unit is not heating and is louder that normal. Confirmed. Unit is not heating. And is loud. Noise sounds like comes from cap. Ordering parts. ; ordrng 1 W10278021 (Transformer) and 1 W10687898 (Cap) and 1 W10278022 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Bentleyville, OH 44022
Brian M
Job Details: 09/27/2021
"Cc of no ice Found e2/error Needs icemaker ; ordrng 1 WPW10764668 (ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near North Royalton, OH 44133
Manny
Job Details: 09/27/2021
"Cc unit leaves clothes wet at the end of the cycle, and clicking noise. Confirmed customer concerns, found error code F7E5 for shifter actuator fault. Unit will need shifter actuator replaced.; ordrng 1 W11481722 (Actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Lorain, OH 44053
Marie V
Job Details: 09/27/2021
Replaced control and light. Tested . Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Rome, OH 44085
Dan H
Job Details: 09/27/2021
"Installed new valve , op test good"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland Heights, OH 44121
Jason N
Job Details: 09/27/2021
"Cc unit loud noisesRan auto test, all functions passed, no abnormal sounds heard. Checked under unit, found plastic powder around splutch. Found pulley teeth wearing down. Replaced splutch using truck stock part. Reran auto test, no abnormal sound heard. Op test good. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Cleveland Heights, OH 44106
Jason N
Job Details: 09/27/2021
"Installed UI console and main control. Issue still exists with ghost buttons. Called wp techline, Andy, check voltage and polarity. Checked voltage, good at 119v, polarity correct. Suggested to replace vent assembly, possible moisture buildup in door. Parts not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11228135 (Vent blower) and 1 W11288079 (Vent tube)"