Service History 142 - Fred's Appliance

We serviced a

GE WASHER

Model GTW685BSL1WS

Near Cleveland Heights, OH 44118

Manny

Job Details: 02/16/2023

"Cc u it not working properly, stated that unit stopped mid cycle, verified and unit is leaking oil from the gearcase, unit needs gearcase, motor, shifter, and clutch-pulley, customer will not proceed with the repair ; ordrng 1 WH03X33731 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH03X30517 (Clutch) and 1 WH49X25375 (1/2 hp motor and nut)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Pepper Pike, OH 44124

Manny

Job Details: 02/16/2023

"Cc unit not working and giving error code F7E1 verify, ran diagnostics and found codes F7E7 and F7E1 both for motor and basket speed fault, ran tachometer test and not detecting basket spin, set unit to a manual fast spin motor just hums unit needs shifter and cap, replaced capacitor and shifter, opt test ok ; used 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Aurora, OH 44202

Brian M

Job Details: 02/16/2023

Found capacitor to have a hole and leaking Replaced Ran test cycle OP Test Ok

We serviced a

GE DISHWASHER

Model PDT715SMN0ES

Near Chesterland, OH 44026

Joe O

Job Details: 02/16/2023

Installed drain pump. Tested. Pump running. Not draining. Vacuumed out from drain hose cleared drain hose. Tested again. Op test ok

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near University Heights, OH 44118

Manny

Job Details: 02/16/2023

"Cc unit making noise. Ran diagnostics, found F5e2 for door lock error, verified and lock is good, ran auto cycle and heard a noise coming from the back, took back cover off and found rotor bolt loose, fasten bolt reran auto test and no noise, opt test ok."

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG97US6HS00

Near Garfield Heights, OH 44128

Brian M

Job Details: 02/16/2023

Adjusted burner valve to customers liking OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Seven Hills, OH 44131

David R

Job Details: 02/16/2023

"Replaced tubs, stator, clutch, rotor, slider, washplate, gearcase. Ran test 51/52. All components working. Good. All functions working, good. Op Test Ok."

We serviced a

KITCHENAID WALL OVEN

Model KEMS309BBL01

Near Pepper Pike, OH 44124

Joe O

Job Details: 02/16/2023

"Installed control. Microwave still giving f6e8 error. Spoke with bj, ohmed out harnesses. He led power. Blew fuse during testing. Needs microwave fuse; ordrng 2 WP4375321 (fuse)s"

We serviced a

GE DRYER

Model GFDR270EH0WW

Near University Heights, OH 44118

Manny

Job Details: 02/16/2023

"Cc unit making noise, verified and unit sounds like something is broken inside, took apart and roller support on bulkhead is bend and rollers are hard to spin, and theres is damaged to the drum where the support bend, unit will need drum, front bulkhead, and all 5 rollers, support still good and can be reused. Customer will not proceed with the repair.; ordrng 5 WE03X10016 (roller asm wheel)s and 1 WE20X10160 (support drum front) and 1 WE21X10026 (drum assembly), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFI2089AEP12

Near Fairview Park, OH 44126

Gabriel P

Job Details: 02/16/2023

"Control making clicking sound and not making unit work ordering ; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, OH 44077

Dan H

Job Details: 02/16/2023

"Customer complaint that unit fills too much, Ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, found hot water line disconnected from wall, advised customer that hot water line needs to be connected, pressure hose is clear, started normal wash cycle, unit started filling, motor is not running, just humming, found bad capacitor, unit needs new capacitor; ordrng 1 W11158830 (Capacitor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Dan H

Job Details: 02/16/2023

"Customer complaint that unit is leaking, confirmed, found water line not inserted properly, corrected, op test good"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44111

Marie V

Job Details: 02/16/2023

"Cc that the top burner is not cming off to clean in. Also flames are too high, corrected all burners. Also unit will need small burner and right front. Cust will install. ; ordrng 1 WPW10515453 (Small burner) and 1 WPW10636224 (Burner top)"

We serviced a

KITCHENAID ICE MAKER

Model KUIS18PNZB2

Near Waite Hill, OH 44094

Dan H

Job Details: 02/16/2023

"Found heat exchanger falling apart, heat exchanger is part of evaporator assembly, unit needs new evaporator ; ordrng 1 WPW10218037 (Evaporator)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS0

Near Chardon, OH 44024

Dan H

Job Details: 02/16/2023

"Installed new air damper, found last air damper that was installed was missing foam gasket, installed new filter head, advised customer to monitor"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Andover, OH 44003

Dan H

Job Details: 02/16/2023

"Customer complaint that unit is backfilling with water, ran test cycle, unit filled, washed and drained, started normal wash cycle, unit filled and began washing, unit drained, unable to duplicate the problem ,unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model DWU9200AAX

Near Fairview Park, OH 44126

Gabriel P

Job Details: 02/16/2023

Replace seal opt test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, OH 44134

Marie V

Job Details: 02/16/2023

"Cc that the unit is not completing cycle. Ran diag , no error codes. Ran auto test, pass. Tilted unit, found oil from gearcase. Ordering gearcase, cam and belt. Will replace latch on return visit. ; ordrng 1 W11454741 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FBD2400KW2A

Near Cleveland, OH 44102

Marie V

Job Details: 02/16/2023

"Cc of unit making noises and not working. Con. Unit will run motor and drain pump but it will not add any water. Verify voltage going to float switch, none, also verify voltage going to water valve none. Unit will need new timer. ; ordrng 1 154858101 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Lakewood, OH 44107

Marie V

Job Details: 02/16/2023

"Cc that the unit is not working and it showed an error code. Confirmed, found error code f6e2 communication error and f2e1 ui stuck button. Took panel off and verify voltage going to panel has 5vdc. Unit will need panel. ; ordrng 1 W10838672 (Control panel)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Lakewood, OH 44107

Marie V

Job Details: 02/16/2023

"Replaced pump motor, tested unit, no leaks. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near Ashtabula, OH 44004

Dan H

Job Details: 02/16/2023

"Customer complaint that unit is not working m started normal wash cycle, door locked, unit filled and began washing, , repeated with same results, unit is operating as designed"

We serviced a

KENMORE REFRIGERATOR

Model 106.51133213

Near Westlake, OH 44145

Gabriel P

Job Details: 02/16/2023

"Replace led light,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Strongsville, OH 44149

David R

Job Details: 02/16/2023

"Cc unit not cycling through. No error codes. Ran diagnostics test mode. Did not agitate or spin. Buzzing noise. Followed SP #: W11632927. Replaced cap from t/s. Ran diagnostics again. Good, all components working. Ran a quick wash, good. Op Test Ok ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ1

Near Chardon, OH 44024

Jason N

Job Details: 02/16/2023

"Cc unit not drying dishesRan diagnostics, found codes f4e2 for heater open, unplugged or bad relay. Pulled unit and checked element continuity. Found element reading open, terminal damaged. Replaced element using customer supplied pre Id part. Reset fault code and ran auto test cycle. All functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Lorain, OH 44053

David R

Job Details: 02/16/2023

Replaced FF LED module. Tested. Good. All lights working. Op Test Ok

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near North Ridgeville, OH 44039

David R

Job Details: 02/16/2023

Cc oven bake not working. Found broken bake element. Ordering element. ; ordrng 1 W10779716 (Element)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYE0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/16/2023

Cc unit not starting Found unit completely functional no issues Ran diagnostics test no errors and no issues with dispenser OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, OH 44266

Brian M

Job Details: 02/16/2023

Cc unit not advancing Found customer using warm setting and hot water shut off Advised on settings Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Avon Lake, OH 44012

Marie V

Job Details: 02/16/2023

"Cc that the unit is not making ice. Took temps 0* on freezer , 41* in fresh food section and 8* inside ice box. Jump stared ice maker it wont stop cycling. Unit will need new. Replaced from T/S. Unit cycled and filled with water. Op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG DRYER

Model DE612

Near Painesville, OH 44077

Dan H

Job Details: 02/16/2023

"Installed new rollers,, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW01

Near Mentor, OH 44060

Joe O

Job Details: 02/16/2023

Installed control and thermistor. Entered manual defrost. Unit defrosting. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

IKEA REFRIGERATOR

Model IX5HHEXWS01

Near Cleveland, OH 44113

Manny

Job Details: 02/16/2023

"Cc unit not cooling in the Ff, verified and no cool in the Ff temps 49* and in fz 5, found evap with frost check defrost sensor and out of range, unit needs defrost sensor.; ordrng 1 WPW10165425 (bimetl-def), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near South Euclid, OH 44121

Manny

Job Details: 02/16/2023

"Replaced door and grille, opt test ok"

We serviced a

MAYTAG WALL OVEN

Model CWG3600AAB26

Near Richmond Heights, OH 44143

Manny

Job Details: 02/16/2023

"Cc unit temps are off, verify and unit keeps overheating, temps on my probe were 505and on display 350 unit needs main control and probe sensor, customer will not proceed with the repair ; ordrng 1 WPW10201912 (cntrl-elec) and 1 WP74011433 (sensor- ov), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD9051YW1

Near Chagrin Falls, OH 44023

Jason N

Job Details: 02/16/2023

"Cc unit not heating Cheek for flame, no power to igniter. Checked all thermals. Found thermal fuse open. Replaced thermal fuse using truck stock part. Reran dryer op test, good ignition and flame. Good airflow at vent outlet. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Mantua, OH 44255

Jason N

Job Details: 02/16/2023

Cc unit making a banging noise in spin cycleRan spin and drain cycle. Found drain hose slapping against the back panel. Rerouted drain hose. No abnormal sounds heard. Op test good.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS01

Near Aurora, OH 44202

Jason N

Job Details: 02/16/2023

"Cc unit stopped working and a burning smell from the junction boxFound evidence of thermal event inside junction box, burnt black L wire and wire nut. Called wp techline to document, Scott, advise customer they will need an electrician."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Solon, OH 44139

Jason N

Job Details: 02/16/2023

"Cc unit doors not aligned Customer wanted doors aligned even though unit was not set into place due to remodeling, Moved unit back into somewhat close position and adjusted leveling feet, doors aligned, customer satisfied. Customer then noticed a dent in the freezer door. Advised her that cosmetic warranty is only valid for 30 days from pop. Unit is 13 days out of cosmetic warranty. Advised her to call WP. ; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Solon, OH 44139

Jason N

Job Details: 02/16/2023

"Cc unit not starting a cycle.Pressed start button, lid lock lid blinking. Found lid strike popped up. Corrected strike position and restarted cycle. Unit sensed, filled and advanced to wash. Op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS3

Near Shaker Heights, OH 44122

Jason N

Job Details: 02/16/2023

"Cc unit not draining Found unit tub full of water, hit cancel to drain. Drain pump is not working, checked power in to drain pump, good at 117v. Unit needs drain pump. Replaced drain pump using truck stock part. Ran wash test then cancel drain. Op test good. ; used 1 W10876537 (PUMP-DRAIN) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Willoughby Hills, OH 44094

Jason N

Job Details: 02/16/2023

"Installed main control, actuator and capacitor. Ram auto test and calibration. All functions passed. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Timberlake, OH 44095

Jason N

Job Details: 02/16/2023

Re-diagnosed unit. Found burnt black wire L2 on terminal block. Connection to terminal block was loose. Power cord in good condition. Replaced terminal block and repaired wiring using truck stock harness kit. Ran bake test to 350 degrees. Good preheat and operation. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

We serviced a

KENMORE RANGE

Model 790.7523331

Near Painesville, OH 44077

Jason N

Job Details: 02/16/2023

"Cc unit oven not heating Found bake ignitor physically open, will need replaced. Replaced ignitor using truck stock part. Ran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mentor, OH 44060

Jason N

Job Details: 02/15/2023

"Cc unit not spinning clothes out all the wayRan diagnostics, no codes stored. Ran auto test, all functions passed. Ran spin and drain test with wet clothing load. Unit spun clothing out properly, typical water extraction. No issues found with unit at this time. Unit is working as designed."

We serviced a

GE WASHER

Model GFWR4805F1MC

Near Painesville, OH 44077

Joe O

Job Details: 02/15/2023

"Cc: loud in spinFound bearings loud in hand spin. Needs outer tub assembly, seals, inner basket, balance rings. Customer does not want to repair at this time ; ordrng 1 WH45X20004 (washing machine tub) and 1 WH45X10137 (basket and trunnion) and 1 WH01X21994 (seal oring) and 1 WH45X10136 (tub asm rear) and 2 WH45X10138 (ring balance asm)s, used 3 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Cleveland, OH 44111

Manny

Job Details: 02/15/2023

"Cc unit not cooling verified and evap cover in frost, removed cover and heater wire is out, will order heater assembly since the wire was already reconnected and came off again. Ordering defrost heater assembly ; ordrng 1 W11650661 (W11650661)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/15/2023

"Replace control and ui ,them test it opt test ok"

We serviced a

MAYTAG RANGE

Model MGR6600FZ6

Near Aurora, OH 44202

Brian M

Job Details: 02/15/2023

Cc unit not hitting pre heat temps Ran test bake to 350 no issue found at 350 unit is hitting temps on thermostat Ran test bake to 400No issue found Adjusted flames for customer OP Test Ok

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model LFFH20F3QWC

Near Mentor, OH 44060

Jason N

Job Details: 02/15/2023

Installed compressor. Pressure checked system with 140 psi of nitrogen. No leaks found. Pulled vacuum on system to 29 in/hg. Recharged system with 4.2oz. Of r134a . Low side stable at 0psi. Unit starting to cool. Advised customer to allow 24 hrs for unit to return to normal temperatures. Op test good.

We serviced a

WHIRLPOOL COOKTOP GAS

Model WFG505M0BS3

Near Cleveland, OH 44121

Joe O

Job Details: 02/15/2023

"Cc: gas odor, burners not ignitingGas supply on upon arrival. Tested burners. Found burners are functioning. Found debris burnt to oven bottom. Ran test bake. Found very minor leak on unit gas lines. Disconnected. Added pipe dope. Re seated. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Lakewood, OH 44107

Manny

Job Details: 02/15/2023

"Cc unit over freezing and no ice, took temps and 24 in FF and 2 in FZ, Called Wpl tl spoke to sterlin, we ran some test and FF thermistor out of range by 10 degrees, he said most likely it came defective, he recommended to replace evap cover and evap harness again,; ordrng 1 W11256332 (cover-evap) and 1 W11087438 (motor-evap) and 1 W11577100 (User interface)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW3

Near Cleveland, OH 44109

Angel

Job Details: 02/15/2023

Cc that glass was loose. Verified and the brackets were on it just looks like it was forced and the glass popped out so I reinstalled the brackets with glass opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Independence, OH 44131

Gabriel P

Job Details: 02/15/2023

"Unit working as design,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44109

Gabriel P

Job Details: 02/15/2023

"Found cold water not coming out,unplug hose and check pressure confirm is good need valve giving estimate ; used 1 W11210463 (Valve) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44115

Gabriel P

Job Details: 02/15/2023

"Replace control them test it,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GBS0

Near Mentor, OH 44060

Jason N

Job Details: 02/15/2023

Cc upper rack falling down on left side Found left side upper rack adjuster clip broken. Replaced rack adjuster using misc. truck stock part. Op test good. ; used 1 W10546503 (Adjuster) from stock

We serviced a

FRIGIDAIRE WASHER

Model NMWS336FS0

Near Madison, OH 44057

Dan H

Job Details: 02/15/2023

"Customer complaint that unit is not spinning and has been making noise, unit is spinning, drain pump is not working, noise is coming from drain pump housing, drain pump is receiving 120vac , unit needs new drain pump ; ordrng 1 137221600 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Painesville, OH 44077

Dan H

Job Details: 02/15/2023

"Customer complaint that unit is leaking, found supply line connection leaking, advised customer that they need a plumber to repair leak"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lakewood, OH 44107

Marie V

Job Details: 02/15/2023

Cc that uni will not spin the clothes out. Found drain hose on the floor and error code f8e1 long fill no fill. Corrected issue and found hot and cold reverse. Corrected as well. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, OH 44105

Joe O

Job Details: 02/15/2023

"Cc: not coolingFound temps at 23 in freezer. Only partial frost pattern. Compressor hot, and rattling. Needs compressorCompressor out of stock. Office to reschedule; ordrng 1 W11580057 (Compressor kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Kent, OH 44240

Brian M

Job Details: 02/15/2023

Installed diffuser OP Test Ok

We serviced a

MAYTAG COOKTOP GAS

Model MG 4436BDB12

Near Cleveland, OH 44104

Joe O

Job Details: 02/15/2023

Cc: not igniting Found we are not getting gas to the unit. Unit is sparking. Needs plumberOven does not have ms cannot svc. Switched to cooktop.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44120

Manny

Job Details: 02/15/2023

"Cc unit off balance every load, verified and unit looks a little unleveled, leveled and ran test cycle, finished with no issues. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Kent, OH 44240

Brian M

Job Details: 02/15/2023

Cc unit not starting Found ui dim and not accepting input Reseated connection Unit is functioning Ran auto test OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Solon, OH 44139

Brian M

Job Details: 02/15/2023

Cc unit not filling Ran fill test valve not opening ; ordrng 1 W11434044 (Valve)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Solon, OH 44139

Brian M

Job Details: 02/15/2023

Cc unit not running a cycle Found water shut off to unit Turned water on ran test cycle OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Westlake, OH 44145

Marie V

Job Details: 02/15/2023

Cc that the unit is not spinning. Ran diag found error code f7e4. Unit is not engaging to spin. Found slider broken. Replaced from T/S. Ran calibration and high speed spin. Op test ok; used 1 W10734521 (SLIDER) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Olmsted, OH 44070

Marie V

Job Details: 02/15/2023

"Replaced gearcase, slider, stator, shifter, and impeller. Tested unit. Op test ok"

We serviced a

GE DISHWASHER

Model ZBD8920DSS

Near Mentor, OH 44060

Dan H

Job Details: 02/15/2023

"Customer complaint that door falls open, confirmed, found spring links broken, unit needs new spring links; ordrng 2 WD14X10009 (Link)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Mentor, OH 44060

Dan H

Job Details: 02/15/2023

"Customer complaint that unit is not making ice maker , confirmed, ice keeps jamming in fingers , unit need new ice maker ; ordrng 1 W11548540 (Ice maker)"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Lyndhurst, OH 44124

Manny

Job Details: 02/15/2023

Replaced tracks opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ04

Near Cleveland, OH 44114

Joe O

Job Details: 02/15/2023

"Cc: bail arm on ice maker not working, water spraying everywhere when dispensingFound water spraying off to the right when dispensing water. Found low pressure at dispenser. Ice maker shut off upon arrival. Turned on, ice maker cycled, which tells me bail arm is functioning. Could not duplicate ice maker concerns. Needs filter ."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near North Ridgeville, OH 44039

David R

Job Details: 02/15/2023

"Replaced gearcase, shield, cam, motor. Ran diagnostics, good. Ran a quick wash, then a drain and spin. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Westlake, OH 44145

David R

Job Details: 02/15/2023

"Cc unit banging when in spin mode. Ran through diagnostics, no error codes. Ran test mode. All components working. Ran drain and spin by itself no load, all good. Ran again with load. Found if goes off balance or spinning fast can cause drain house to hit back of cabinet/wall. Zip tied drain hose to water lines. Advised if needed, can use stroganoff to help brace drain hose as well. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JZ1

Near Rocky River, OH 44116

David R

Job Details: 02/15/2023

"Cc unit oven bake not working, spark but not start up. Tested bake out. Spark but would not start flame. Had a ignitor on surplus, replaced WP9758079. Set unit bake to 350* started right up. Let cycle while working on the other unit in house. Cycled on and off over 20 mins. Checked temps with temp probe. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Parma, OH 44129

Angel

Job Details: 02/15/2023

Cc that they have ice building up in freezer. Verified and confirmed drain tube is clogged up with ice looked in back and noticed that the drain plastic tube on back is not connected where its supposed to go causing warm air to get in and freeze the drain. So I located the plastic tube correctly and steamed out ice in freezer opt test ok.

We serviced a

KITCHENAID OTR MICROWAVE

Model KMLS311HSS09

Near Chesterland, OH 44026

Brian M

Job Details: 02/15/2023

Cc plate not sitting evenly Replaced coupler OP Test Ok

We serviced a

GE REFRIGERATOR

Model GYE22GYNFS

Near Willoughby, OH 44094

Jason N

Job Details: 02/15/2023

"Vented refrigerant. Installed compressor, and filter drier. Pressure checked system with 140 psi of nitrogen. No leaks found. Pulled vacuum on system to 28 in/hg. Recharged system with 60g of r600a. Good heat on condenser, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperatures."

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW0

Near Mayfield Heights, OH 44124

Manny

Job Details: 02/15/2023

"Cc unit not draining properly, ran test cycle and unit draining slow, took access cover off and removed the drain catch and was clogged up, cleaned and reran test cycle"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Cleveland, OH 44109

Angel

Job Details: 02/15/2023

Cc that the ff section door is not closing properly. Verified and found the door sagging did recommend customer to not keep a lot of stuff on door because the weight will make it sag. It will need washers to lift door. Removed doors installed washers to lift door reinstalled everything tested door opt test ok.; used 2 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

WHIRLPOOL STACK W/D

Model WET4027HW0

Near Fairview Park, OH 44126

David R

Job Details: 02/15/2023

"Cc unit making noise, wanted to have checked out to make sure nothing is wrong. Ran diagnostics, no error codes. Ran test mode. All components working, good. Ran calibration. Ran Quick wash, thats what customer says she uses the most. All normal sounds, nothing out of ordinary. Ran a drain/spin cycle to test out. All checks good. No leaking or anything rubbing underneath. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ01

Near Chardon, OH 44024

Brian M

Job Details: 02/15/2023

Installed feet OP Test Ok ; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Bedford, OH 44146

Angel

Job Details: 02/15/2023

"Cc that unit is not working but they dont know specifically what is wrong with unit. So I plugged it in and ran diagnostics found error code F8E1 no fill, long fill. So I tested every function of the washer and everything is working fine the only thing I can think of is that they had the drain hose on the floor causing the issue but since they dont have a specific complaint cant say but unit is working as should from what I tested opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS06

Near Beachwood, OH 44122

Manny

Job Details: 02/15/2023

"Cc u it not making ice or dispersing water, verified and no water or ice, pulled out and found water line kinked on back, rearranged line so it doesnt kink, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW

Near Seven Hills, OH 44131

David R

Job Details: 02/15/2023

Cc unit making grinding noise when steam refresh. Found unit valve is not hooked up. Customer will need to get a connection to put on from cold water to valve on dryer. Unit itself is good. Op Test Ok.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Chardon, OH 44024

Brian M

Job Details: 02/15/2023

Cc drawer is crooked Left side Is lower than right Found frame screw attached to wrong position Fixed screw OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Willowick, OH 44095

Jason N

Job Details: 02/15/2023

"Cc unit went offbalance Customer stated when running the load the unit as shaking violently. Customer has been using unit since without an issue. Ran diagnostics, no codes stored. Ran auto test. All functions passed. Tub suspension checks good. Unit is level and stable. No issues found with unit at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Cleveland, OH 44108

Joe O

Job Details: 02/15/2023

"Cc: no interior light, not cooling properlyFound temps in ff section at 43 degrees, freezer at 4 degrees. Found light switch broken. Needs door switch and ff thermistorManufacturers date on ms tag shows under 1 year.Switch shows limited stock. Office to reschedule; ordrng 1 W11438736 (Thermistor) and 1 W11123941 (switch)"

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Mentor, OH 44060

Dan H

Job Details: 02/15/2023

"Customer complaint of loud noise, ran diagnostics no error codes found, ran drain and spin cycle, ran automatic test cycle, no unusual noises heard, inspected pulley, found possible evidence of grinding, installed cam kit and belt, ran test cycle again, no unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Euclid, OH 44132

Dan H

Job Details: 02/15/2023

"Installed new ice bin mount and bin, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Euclid, OH 44123

Dan H

Job Details: 02/15/2023

"Customer complaint that door is not sealing, used heat and petroleum jelly to adjust door gasket, showed customer how to do this , op test good"

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Wickliffe, OH 44092

Dan H

Job Details: 02/15/2023

"Customer said lid lock started working and would like to return lid lock, confirmed lid locked, ran heavy agitate for a few minutes and was able to remove pillowcase from under old agitator"

We serviced a

KENMORE RANGE

Model 790.9622340C

Near Willoughby, OH 44094

Dan H

Job Details: 02/15/2023

"Customer complaint that unit is smoking, elements look good, started bake for 350 degrees, oven heated , started broil on high, checked all cooktop elements , no smoking observed, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Euclid, OH 44123

Jason N

Job Details: 02/15/2023

"Installed main control. Powered unit on and ran auto test. Main control popped halfway through test. Checked components for possible short. Found drain pump is reading 1.8ohms, basically shorted. Will need to reorder main control and drain pump will need replaced. ; ordrng 1 W11543997 (Main control) and 1 W11399437 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brook Park, OH 44142

Marie V

Job Details: 02/15/2023

Cc that the unit will not dispense ice. Con. Found ice stuck. Removed and tested it. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB00

Near Parma, OH 44134

Marie V

Job Details: 02/15/2023

Replaced thermostat. Set to recommended temps. Advice cust to allow 25 hours for temp to adjust. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Cleveland, OH 44128

Marie V

Job Details: 02/15/2023

"Cc that the unit will not stop draining. Confirmed. Found unit on float mode. Ran diag no error codes. Ran calibration. Verify unit underneath, found gearcase stared leaking. Not making noises at this point but did estimate for cust. Op test ok; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Geneva, OH 44041

Dan H

Job Details: 02/15/2023

"Installed new shifter, cam kit, and pulley shield, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44115

Gabriel P

Job Details: 02/15/2023

"Replace control them test unit,opt test ok"

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