Local Reviews
Powered by Fluid LOCAL
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Icemaker not rotating,replacing from truck stock ,opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock"
Jason N.
DISHWASHER KITCHENAID KUDE48FXSP5 "Installed sensor, ran test wash. Unit leaking around pump seal in many places. Unit tub is corroded. Advised customer to call WP."
Corey L.
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer not working, customer said it would fill then drain, ran diagnostics f8e1 no fill long fill, started normal wash cycle, unit filled and advanced to wash, ran manual spin and agitation tests, unit is operating as designed, customer has dryer and lights on same power supply, drain hose was on the sink when tech arrived"
Brian M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc of no power Found power plugged in and bare wires In terminal block not hooked up Wired nutted wires and unit is running OP TEST OK
Arthur V.
REFRIGERATOR JENN-AIR JFX2897DRM02 Replaced evap motor kit. Cleared all ice from evap. Op test good
Arthur V.
MICROWAVE FRIGIDAIRE FPBM3077RF Replaced switches. Op test good
Arthur V.
REFRIGERATOR FRIGIDAIRE FFHS2311LBFA Customer concerned about a buzzing noise Upon arrival unit off ( they just came back from a week where the unit was off). Started unit shortly before i arrived and unit now is not making noise. Customer to leave plugged in and monitor. Unit did start to cool. Could not duplicate issue
Jason N.
REFRIGERATOR WHIRLPOOL MTB1956DEW Installed listed ice maker and gasket. Steamed gasket for better sealing. Ran manual harvest of ice maker. Op test good.
Jason N.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Cc temps not consistent in ffFound ff evap. Frosted over. Defrosted, positioned thermistor farther down suction line per service pointer w11092686D. Checked pantry thermistor step 67, checked good. Checked pantry evap fan operation step 3, checked good. Set defrost timing to standard 8 hr defrost in diagnostics step 7."
Joe O.
DISHWASHER KITCHENAID KDFE104DSS2 Installed filter and owiRan test cycleOp test ok
Joe O.
WASHER AMANA NTW4516FW3 Installed listed partsRan auto test and calibrationOp test ok
Joe O.
WASHER MAYTAG MVWB765FC3 Cc: noises during operationFound error codes f0e4 spin limited by water tempFound hot/cold switched at water valveError f7e9 locked rotorRan tests per tech sheetCleared codesRan auto and calibrationUnit sounds and is operating as designedOp test ok
Joe O.
WASHER WHIRLPOOL WTW4816FW2 Cc: noise when shiftingNo stored codesChecked under unit to make sure everything was tightRan auto testRan a quick washOp test ok
Brian M.
WASHER DUET WHIRLPOOL GHW9400PW0 Installed control Ran auto test unit does not seem to have a calibration mode No errors on completion off auto test OP TEST OK
Brian M.
DISHWASHER KITCHENAID KDTE204DSS0 Cc unit just ran and ran for like 3 hours and soap residue left on dishes Found both screens clogged with debris Cleaned filters ran test OP TEST OK Advised customer on filter cleaning
Brian M.
WASHER MAYTAG MVWB865GW0 Cc unit made a boom sound and unit was stuck in a lock later came down unit unlocked and then they ran a rinse and spin and it was fine they then ran another load and it was fine Ran diagnostics found error for overload explained to customer on over load conditions. Said they never overload it. Ran auto test OP TEST OK Called whirlpool to state findings advised to rerun test and unit is functioning properly at this time and does not need any parts
Brian M.
DISHWASHER MAYTAG MDBH979AWW4 Cc that start button not working Found user interface lighting up and for a second unit was running then I popped open the door to see if I can get it to resume and it did not respond Could not get cancel button or heavy buttons to respond either Needs user interface control
Brian M.
WASHER MAYTAG MHW8200FW0 Cc that unit is filling detergent cartridge with to much water Customer had already gotten a replacement cartridge and it does the same thing Spoke to Sr tech and they advised on raising the front feet to tilt unit back a little more for siphoning to function properly but unit is in tight spot with dryer on top and can’t be raised anymore Advised customer that she can call whirlpool and see if they can send her the detergent cup instead because this was an optional extra piece that can be bought
Arthur V.
REFRIGERATOR KITCHENAID KRFC704FPS01 Please order ; ordrng 1 W10917894 (WATER TUBE )
Arthur V.
WASHER GE GTWN4250D2WS Could not get hub nut loose. Tried cutting off no good. Needs inner and outer tub. Did not reschedule due to ordering additional parts. Took all parts with me. If repair is approved AV only Talked to SM ; ordrng 1 WH45X10112 (basket hub & ring) and 1 WH45X20473 (washer tub assembly)
Corey L.
WASHER KENMORE 66513129K703 "Customer complaint dishwasher fills up then drains, confirmed found diverter valve corroded, quoted to replace diverter, customer would like to shop around for a new appliance ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Replace parts listed,opt test ok"
Gabriel P.
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA "Found no frost on back by the air handler kit I replace fan is working also found no water inside ice maker fill tube line was frozen Frigidaire explain me how to take care issue by putting foil duct tape around the line for ten inches,so stem ice and wrap foil tape around fill tube opt test ok"
Gabriel P.
REFRIGERATOR MAYTAG MFI2570FEW01 "Notice customer had the same pin valve ask her to replace it for an inlet valve unplug water line from back it didn’t had no pressure going to fridge water pressure was to low valve mite be corroded .there is no issue with fridge,opt test okay"
Jason N.
DISHWASHER WHIRLPOOL WDF510PAYB6 "Cc unit not washing Ran wash cycle, unit fills, wash motor buzzing, will not wash. Power in good at 121v. Unit needs motor sump assembly. ; ordrng 1 WPW10482480 (pump&motor164.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
DISHWASHER MAYTAG MDB8989SHZ0 "Bottom lid frame was dented a little straight dent,opt test ok,also show manager she said it was good"
Joe O.
MICROWAVE WHIRLPOOL RM988PXSW Cc: fuse needs replacedPulled panel off of unit to get to fuse and unit started workingChecked over connectionsEverything is in place and working as it shouldOp test ok
Joe O.
WASHER AMANA NTW4516FW1 "Cc: will not cycleFound error code f5e2 lid lock faultRan auto test lid will not lockRan test per tech sheetNeeds lid lock; ordrng 1 W11307244 (LID LOCK8685), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
FREEZER MAYTAG n/a Cc: not cooling top rackFound evap fan getting 120 but will not spinSupplied 120 to fan and it does a half spin and shuts offNeeds evap fanUnfortunately there is no model serial tag on unit so I cannot look up parts
Joe O.
WASHER MAYTAG MVWX655DW1 "Installed gear case, hub, cam and beltRan auto test and calibrationOp test ok"
Jason N.
DRYER WHIRLPOOL WED7500GC0 "Replaced terminal block and black hot wire, using truck stock. Could not test, no power cord available to connect to unit. Unit is ready for operation; used 1 279320 (BLOCK-TERM) from stock"
Jason N.
RANGE MAYTAG MGRS752BDW "Installed burner ignitor, op test good."
Joe O.
WASHER MAYTAG MVWB835DW3 Cc: grinding/rubbing noiseFound unit making a grinding noise in a hand spinFound error code f7e5 shifter faultRan auto testFound unit not shifting properly between agitate and spinNeeds gear case and clutch; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEAR CASE)
Jason N.
DISHWASHER KITCHENAID KDTE204GPS0 Installed rails and adjusters. Op test good.
Jason N.
WASHER MAYTAG MVWX600BW0 "Cc unit clicks and then stops workingRan diagnostics, actuator not engaging, will not shift from agitate to spinFound components underneath of machine covered in oil. Unit needs gearcase, actuator, pulley, motor.; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator)"
Corina B.
WASHER WHIRLPOOL WTW4816FW2 "Cust showed pop, sent pic. Ran diag no codes. Ran a calibration. Started a rinse and spin with clothes. Working as designed. Optest ok."
Jason N.
RANGE MAYTAG MER8680BS0 "Cc unit sparked and not heating correctlyFound bake element physically open, unit needs bake element; ordrng 1 W10779716 (elmnt-bake5857), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR JENN-AIR JFI2589AEP "Display is not showing anything but blue and white dots ( refer to pictures). Everything is working, just not the display. Checked for display control on Marcone, NLA. Did nationwide search, NLA; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Brian M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit not washing Found unit getting power Unit will fill but sump does not kick in Found drain pump to be extremely loud with no obstruction Needs sump and drain pump ; ordrng 1 W10876537 (drain pump) and 1 W11087376 (pump&motor)
Dan H.
RANGE WHIRLPOOL WFC310S0ES2 "Customer complaint that new elements are not heating either, elements are only recieving 208vac, found 208vac from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
Brian M.
DISHWASHER WHIRLPOOL WDT970SAHB0 Cc unit not washing Found unit to be getting proper power And sump is not turning on Needs sump assembly ; ordrng 1 W11087376 (pump&motor)
Corina B.
RANGE WHIRLPOOL WFE505W0HB1 Replaced the cooktop. Optest ok
Brian M.
WASHER MAYTAG MVWB855DC3 Cc unit not filling correctly Found little to no water entering on cold side but valve is getting power Needs water valve ; ordrng 1 W11165546 (WATER VALVE )
Corina B.
WASHER WHIRLPOOL WFW8300SW04 "CC that the washer tripped the breaker and does not work. Checked the outlet, good. Ran diag f28 SERIAL COMMUNICATION ERROR, f24 WATER TEMPERATURE SENSOR ERROR, checked the wires to ground, the cord and to the motor, good. Tried going into CO test won’t start. Will need a new control. Cust does not want to repair"
Corina B.
FRONT LOAD WASH GE WCVH6800J1WW CC that there is a loud noise in the spin. Ran a drain and spin. Found the bearings are grinding. Will need a tub and drum.
Gabriel P.
WASHER MAYTAG MVWC565FW1 "Ran diagnostics no error code,ran drain and spin pass,ran calibration,pass everything is working,opt test ok"
Corey L.
DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint dishwasher won’t start, confirmed no selections are responding, control is getting power, performed stuck key test, drain did not turn on, replacing control; ordrng 1 W11120155 (CNTRL)"
Gabriel P.
WASHER WHIRLPOOL WTW8500DC2 "Found error code over suds,and off balance load,lid switch was good ran calibration and auto test pass found water line reverse when asking for cold water it was coming out hot customer corrected hoses opt test ok"
Corey L.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint dryer vent is discolored from the new silver and it is rough snagging clothes, confirmed, advised the discoloration is normal once the heater expels the heat, the mesh on the heater box is jagged and rough on the bottom right side of heater box mesh screen; ordrng 1 WP8541818 (box)"
David R.
WASHER WHIRLPOOL WTW75000GW2 Washer recommended to be used on a outlet without GFI. Recommended customer to put new outlet in or talk to electrician for options. No error codes. Correct power from outlet. Washer is working as designed.***** customer to call whirlpool for more information.
David R.
WASHER WHIRLPOOL WTW5000DW2 "No error codes. Put on different cycles to test height of water level, showed customer. Water gets added throughout cycle as well. Advised to not use normal if you want a lot of water, deep water or bulky. Watch amount of clothes being put in. All components check good. Calibrated. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced controls, tested. Op test ok."
Dan H.
RANGE WHIRLPOOL JGS9900BDB "Installed new cooktop and orifaces, unable to test due to. Missing burner caps"
Dan H.
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not spinning clothes out, ran diagnostics found f7e6(motor fault), ran manual test cycle, unit agitates, unit spins, found unit not sitting level,leveled unit, ran drain and spin with wet load, unit spun out clothes to barely damp, unit is operating as designed"
Dan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that water is coming out gray, water is clear now, advised customer that this is normal with new fridges and water filters, unit is operating as designed"
Dan H.
RANGE KITCHENAID KFGD500ESS04 "Customer will email proof of purchase , installed new burner head and name plate, op test good"
Corey L.
REFRIGERATOR KITCHENAID KRFF302EBS00 "Customer complaint sticky spacer for light switch on door fell off, confirmed, reapplied spacer with silicone adhesive, im filled with door shut, op test good"
Corey L.
RANGE AMANA AGR5330BAB3 "Customer complaint of a gas smell from the left side burners, did not smell gas coming from burners, lit burners then let them cool twice with still not gas smell, unit is operating as designed, advised and instructed customer to make sure burner caps are on correctly"
David R.
WASHER MAYTAG MVWB855DC3 "Correct voltage at outlet. Checked voltage coming from power cord, correct. Board either not receiving or sending power out. No lights or any display showing up. All wires are plugged in. Ordering control and console; ordrng 1 W11112662 (console) and 1 W11171748 (CONTROL )"
Corina B.
WASHER WHIRLPOOL WTW5000DW2 Replaced the control. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok.
Dan H.
RANGE GE ZDP366NP2SS "Customer complaint that oven is not heating, confirmed, found no power to element, unit needs new control, customer does not want repair at this time ; ordrng 1 WB19K10061 (relay board asm rt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL GI6SARXXF04 "CC that the unit is not cold enough. Ff 35* fz.03*. Checked the evap good frost pattern, checked the evap and condenser fan, running. Checked the thermistors good. Checked the gaskets, good seal. Checked the condenser coils were covered in dust and dirt. Cleaned the coils. Advised cust to clean the coils every year. Optest ok."
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found lots of ice on ice bin they are using the ice alot explain customer that onces ice bin is empty it takes 4 hours to make 8 cubes of ice so if there constantly using ice the bin will always stay empty no issue found on icemaker ,opt test ok"
Gabriel P.
REFRIGERATOR FRIGIDAIRE LGHB2869TF Replace parts order opt test ok
Corina B.
REFRIGERATOR KITCHENAID KSSC48FMS00 "CC that the over temp is flashing and the ice maker is overflowing with water. Checked the ice maker, ice blocking the fill tube causing the water to over flow. Cleared out the ice. Will need a main control. ; ordrng 1 W10823805 (cntrl-elec 34151), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
DISHWASHER WHIRLPOOL DU915PWPS2 "Found lots of suds inside after running a normal cycle,lots of bubbles start to come out from left corner,explain customer of possible issue that could cause that clear all suds out ran machine for 20 minutes no leak no suds opt test ok if start leaking again explain customer that she will need and inner door cause is warp a little and chewing up in corners"
Corey L.
WALL OVEN KITCHENAID KEBC208KSS0 "Customer complaint oven stayed on past 350 burned her food then said too hot after cycle was canceled then got hotter so she called fire department and shut breaker off, found bake relay on control stuck open, unit needs new control, control no longer available 4453379, unable to repair"
Corina B.
WASHER MAYTAG MVWC6ESWW1 "CC that the unit does not start. Found the lid switch is open. Will need a new lid switch. Office to order part. ; ordrng 1 WP8318084 (switch-lid 3065), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE WHIRLPOOL WFE505W0HZ "Customer complaint seal is falling off, found two clips not clipped onto cavity, clipped seal in place, op test good"
Corina B.
WASHER WHIRLPOOL WTW5800BW0 CC that the water going into the washer is buzzing loud. Found when the hot water valve is turn on is buzzing. Has power to the valve. Will need a new water valve. Office to order part. ; ordrng 1 WPW10601449 (housing)
Gabriel P.
REFRIGERATOR WHIRLPOOL GT1SHTXMT01 Tap control box and started running back up thermalstat is going bad it turn off after few minutes then tap again then started giving customer and estimate he will not fix do not order parts
David R.
RANGE WHIRLPOOL WEGA25H0HN0 Put new panel on but was damaged from shipping. Dents and side coming apart.; ordrng 1 W11291470 (PANEL)
Dan H.
REFRIGERATOR FRIGIDAIRE FFHS2611PF0 "Installed new ice maker and container, op test good"
David R.
WASHER WHIRLPOOL MVWX655DW1 "Off balance load fault. Basket is moving freely. Performed service test, actuator is shifting and working between agitate and spin. When spin is performed, basket will spin, stop, spin, stop for about 5 seconds. Can not reach RPM. Capacitor checks good. Tested windings for motor, out of range. Needs motor.** customer explained they are moving and all paperwork is packed up. Do not remember when the unit was bought and do not have POP. DO NOT ORDER PARTS; ordrng 1 W11026785 (motor-drve 204.55), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER MAYTAG MVWB980BW0 "Customer complaint of f51 error code, confirmed, bearings are worn, unit needs new bearings, rotor, motor, and rPS sensor; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"
David R.
DISHWASHER MAYTAG MDB8959SAB1 "UI not responding to keys being pressed. Tried unplugging from outlet and also from control board. UI not responding. Needs UI.******Do Not Order; ordrng 1 WPW10475779 (panel-cntl 152.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR KENMORE 10645422800 "Customer complaint dispenser is not dispensing after a burning smell on door, found black soot around auger, auger motor failed; ordrng 1 W10822606 (motor 151.51), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer is not working after a power flicker, unit is getting proper power, found green led on control not lit, unit needs new control ; ordrng 1 W11170319 (CNTRL)"
Corina B.
WASHER WHIRLPOOL ATF6000FS0 CC that the loud noise came back after the belt was replaced. Ran a load of clothes on a rinse and spin. Found oil leaking on the tub. Will need a new tub and basket. Customer does not want to repair. Office to refund the previous parts and labor except the sc. ; saved tckt
Brian M.
DRYER WHIRLPOOL WED4815EW1 Cc of scraping sound Found drum warped and rubbing rear bulk head and but a groove into bulk head Needs bulk head and drum ; ordrng 1 W10899578 (drum) and 1 W11178668 (REAR BULK HEAD )
Jason N.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Installed ui panel op test good"
Jason N.
WASHER WHIRLPOOL WTW4800XQ4 "Cc unit does not spin or drain. Plugged in unit, ran auto test, unit does not drain.Cleared tub of water, pulled drain pump. Pump impeller broke. Unit needs drain pump. Replaced using truck stock. Ran auto test and calibration. Op test good.; used 1 WPW10276397 (PUMP ASM, DRAIN) from stock"
Jeff M.
DISHWASHER MAYTAG MDB8989SHZ0 The unit is filling and heating. The sump is seized. The u;it drains fine. The unit just needs a new sump assy.; ordrng 1 WPW10591570 (SUMP)
Jason N.
REFRIGERATOR MAYTAG MFI2269VEB1 "Cc unit not coolingTemps in both freezer and ff read 65 degrees, no frost pattern on evap. Compressor not running, relay clicking. Checked start relay, 4.5m ohms, unit needs start device. Replaced using truck stock, compressor running, frost pattern starting, op test good. Advised customer to wait 48 hrs. For temps to return to normal. ; used 1 8201786 (STARTER) from stock"
Corey L.
DISHWASHER KENMORE 66513153K701 "Customer complaint dishwasher is leaking from underneath, started wash cycle, let unit run for 30 minutes without a single drop, there is no evidence of water, left water mat and advised customer to check this a few times throughout the next few cycles, also left customer another wm"
Gabriel P.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Replace parts fridgeidare told me to replace,opt test ok"
Jeff M.
REFRIGERATOR MAYTAG MFT2976AEM00 "Main control is not sending power to the heating element. At the main control I tested at the p2 connect. brown wire to pink wire thermostat tested good. Pink wire to neutral tests the thermostat and heating element heating circuit tested good needs a new main control.; ordrng 1 WPW10581606 (MAIN CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER WHIRLPOOL NTW4516FW3 "Found no leak did few checks for customer they said when running few loads stop leaking,no issue found opt test ok also found pop in sb web"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replace parts listed,and steam ice from evaporator,opt test ok"
Jeff M.
WASHER WHIRLPOOL MVWX600XW0 "The unit has a f1 e2 motor fault code main control has failed needs replaced est only ; ordrng 1 W10745339 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER MAYTAG MVWB835DW1 Cc that unit leaks water when unit is off Found water valve not shutting when unit is off Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W11165546 (VALVE) from stock
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "The ice maker is getting power. The ICEMAKER failed. I looked for the part unable to find it ; ordrng 1 W10882923 (ICE MAKER ), used 1 W10882923 (ICE MAKER ASSY) from stock"
Brian M.
OTR MICROWAVE WHIRLPOOL WMH31017FB-0 Cc unit not heating and light under neath burnt out Ran multiple test with coffee mug and water . 6 30 sec test and 2 2min test Unit is heating just fine Advised customer on how to replace light (40 watt light ) OP TEST OK
Brian M.
WASHER ROPER RTW4516FW2 "Cc of not washing Unit in store that does not have a water hook up Manually tested each cycle Unit is operating as it should, OP TEST OK"
Brian M.
DRYER MAYTAG MEDB835DW4 Cc unit not turning on Installed cord properly and unit turned on and heated OP TEST OK
Brian M.
WASHER WHIRLPOOL WTW5000DW1 Installed gearcase and hub Ran auto test and calibration Ran drain and spin Could not hear noise OP TEST OK
Jeff M.
REFRIGERATOR WHIRLPOOL GX2FHDXVB04 The unit will not go through an automatic defrost. I put the unit in force defrost tested good. I tested the brown 2 orange wire which is testing the defrost thermostat. I tested the brown to neutral wire which tests the entire heating circuit both tested good installed a defrost control unit tested good.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock
Jeff M.
DISHWASHER WHIRLPOOL DU1055XTVQ0 The wash motor is strong the heater is working properly customer is not using rinse aid.
Joe O.
WASHER WHIRLPOOL WTW5000DW2 Cc: unit flashing spinSpin is a error code for long drainFound unit to have stored code for f8e1 long fill no fillRan auto testUnit is filling and draining properlyBut has sensing problemsNeeds control board; ordrng 1 W11116590 (CONTROL)
Jeff M.
WASHER WHIRLPOOL WFW92HEFW0 Reinstalled the putter Bellow clap tested good
Jason N.
RANGE WHIRLPOOL WOD51ES4ES01 "Installed listed fuse, powered on unit. Keypad disconnected, found ribbon wiring to ui tore. Unit needs ui membrane; ordrng 1 W10695003 (swtch-memb)"
Jeff M.
WASHER WHIRLPOOL WFW92HEFC The washer hose gasket was worn out customer has extras installed a new gasket in the water hose tested good
Jason N.
DISHWASHER KITCHENAID KUDE48FXSP5 Installed listed control and wash/drain parts. Found owi sensor burnt. Unit needs owi sensor. Collected extra drain pump.; ordrng 1 WPW10705575 (sensor)
Arthur V.
RANGE WHIRLPOOL WFG320M0BS3 Qoute for replacing outer door glass . Cust does not want repaired
Jeff M.
REFRIGERATOR FRIGIDAIRE FGHB2866PF9A I called Frigidaire tl spoke with William file # The unit is nonrepairable the back wall is completely rotted. Frigidaire will contact customer 48 to 72 business hours
Jason N.
WASHER MAYTAG PAVT244AWW "Cc unit stopped in mid cycle, making loud noiseFound water in tub, plugged in, ran drain spin cycle. Loud noise, unit not spinningRemoved drive belt, spun tub, motor, and drain pump by hand. Drain pump bearings bad, unit needs drain pump.; ordrng 1 WP35-6780 (pump-water9111), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR FRIGIDAIRE FFHT1831QS3 Found drain inside of fresh food area clogged causing water to leak onto top shelf. Cleaned out drain. Op test good.
Arthur V.
COOKTOP ELE WHIRLPOOL WFE320M0ES1 Replaced cooktop. Op test good
Joe O.
DRYER WHIRLPOOL WED8540FW1 Cc: check vent lightFound code f4e3 restricted air flowFound unit to have a very long way to travel for ventingUnit also has a lot of excess vent behind unitUnit is working as designed Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.
Corey L.
WASHER WHIRLPOOL WTW8000DW2 "Customer complaint of a loud noise while spinning, confirmed noise, found bearings failed making a deep roaring, unit needs gearcase, only need one job count for this; ordrng 1 W10811956 (drum assy)"
Joe O.
WASHER MAYTAG MVWC6ESWW1 "Cc: unit will not startFound unit to startGear case is making a lot of noiseAnd brake is sticking and squealing Needs gear case, clutch, brake, spanner nut, and drive blockCustomer does not want to repair"
Corey L.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Customer complaint of a clicking noise and a strange odor from the fridge, air filter is missing, and found damper motor excessively loud, unit needs new damper motor, showed customer filter can be purchased at a Home Depot; ordrng 1 W11164593 (DIFFUSER)"
Corey L.
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Customer complaint water is barley dispensing, confirmed, when removing filter water pressure was normal, when the filter is first pulled from housing it’s sprays water into housing, valve on housing not closing all the way, unit needs new filter housing, also found saddle style valve, advised this is a potential flood hazard and should be replaced with a ball valve; ordrng 1 WPW10121138 (housing 86.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
KITCHEN WHIRLPOOL WFG320M0BS3 "Customer complaint door coming apart, confirmed stainless trim is coming apart from glass, needs outer glass and trim, scheduled for 4/4 but advised customer we will contact them when the part is available if Thursday is to early for part to deliver; ordrng 1 W11176456 (OUTER GLASS STAINLESS)"
Jason N.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Cc unit door not staying shut, she has to tape it.Found bottle on lower door shelve holding door open. Unit also tilts forward, adjusted leveling feet to allow door to semi close. Op test good."
Corey L.
REFRIGERATOR WHIRLPOOL WSF26C2EXB01 "Customer complaint ice maker is not making ice and they still want the bottom deli drawer replaced, found ice maker not getting power, unit is getting correct power, control not sending power, customer had power outages a week ago; ordrng 1 WPW10256774 (pan-meat 65.30)"
Jason N.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Installed listed control, thermistor and fan blade. Set into diagnostics. Checked defrost heater. Op test good."
Dan H.
DISHWASHER WHIRLPOOL WDF560SAFW2 "Customer complaint that unit is not draining, found drain pump no pumping, drain pump is recieving 120vac , installed new drain pump , op test good ; used 1 W10876537 (PUMP-DRAIN) from stock"
Dan H.
FREEZER UPRIGHT MAYTAG MQF1656TEW02 "Customer complaint of ice build up on floor, found evaporator drain tube clogged, cleared drain tube, op test good"
David R.
REFRIGERATOR WHIRLPOOL EB9SHKXVQ03 "Temp in FF 55*. Frost pattern is over the Evap cover. Performed service mode step 1. Defrost circuit reading good at watts meter, 500. Needs control board.*****Did not use part. Used for estimate; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD 152.20) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Customer complaint compressor is making a high pitched sound, could hear sound customer was referring to this is normal operating sound of compressor, unit is not installed yet because the kitchen is being redone, unit is not level, unit is operating as designed"
David R.
WASHER WHIRLPOOL WTW5000DW2 "Cc clothes are still wet/damp at end of cycle.F7E6 motor fault. Nothing binding basket. Drain pump is working. Found part of cam chipped off. Replaced from t/s. Went through drive system. Ordering motor, cap and shifter.; ordrng 1 W10913953 (actuator) and 1 W11158831 (CAP) and 1 W11283592 (MOTOR), used 1 W10721967 (PULLEY) from stock"
David R.
REFRIGERATOR KENMORE 596.765926 "New valve will not dispense water, ohmed out solenoid and reads open. Ordering new valve.; ordrng 1 Wp67006531 (valve-inlt)"
Corey L.
REFRIGERATOR KENMORE 59672919200 "Installed fill cup, op test good"
Macaulay G.
WASHER MAYTAG MVWB725BW0 "When in the spin cycle, wash tub is very loose on the shaft. Bottom of wash tub itself has become worn. Office to order wash tub and hub. ; ordrng 1 W10518300 (basket) and 1 W10820039 (hub)"
Corey L.
DISHWASHER MAYTAG MDB7749AWM2 "Customer complaint dishwasher won’t start, confirmed found silver migration on ui ribbon and fuse open, replaced with ts, op test good; used 1 W10258275 (BIMETAL) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint of moisture by im facia, confirmed found door loose at hinge and sagging to not allow Im door seal to meet against facia, adjusted and tightened door, installed listed parts, op test good"
Macaulay G.
WASHER MAYTAG MVWB765FC2 Bushing in gear case is squeaking when spinning. Office to order gear case.; ordrng 1 W10811956 (drum assy)
David R.
WASHER MAYTAG MAH6500AWQ "Replaced drain pump, tested in cycle. Op test ok."
David R.
RANGE WHIRLPOOL WFE505W0HS1 "Replaced parts, tested. Op test ok."
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replaced thermistor and gasket. Ice maker came damaged in box. Office to order ice maker.; ordrng 1 WPW10300024 (icemaker)
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Control not registering proper temperature in fresh food compartment. Office to order control and harness with thermistor.; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec)
David R.
RANGE HOOD WHIRLPOOL WVU37UC0FS0 "Replaced blower fan, tested. Op test ok."
David R.
WASHER MAYTAG MVWX500XW0 "Replaced all parts, tested, calibrated, op test ok."
David R.
WASHER MAYTAG MAH6500AWQ "Found hoses loose, tightened and tested. Op test ok."
Dan H.
WASHER WHIRLPOOL WTW4800BQ0 "Customer complaint of loud b noise, confirmed, bearings are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11255272 (GEARCASE 254.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
RANGE WHIRLPOOL WFE550S0HZ1 Replaced all insulation and odor is still here. Called tech line and spoke with JK. He instructed to have customer run a long self cleaning cycle. Customer is afraid to run cycle for fear of it catching fire at that high of a temperature. Odor is very dense. Odor starts during preheat cycle around 300.
Dan H.
MICROWAVE WHIRLPOOL KHMS2056SSS4 "Customer complaint that fan/light buttons are pushed in, confirmed, found mount on panel broken, no damage to buttons or control, unit needs new panel ; ordrng 1 W10282803 (panel), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER WHIRLPOOL WFW75HEFW0 "Cust showed pop, sent pic. CC that the clothes are coming out wet at the end of a cycle and water staying in the fabric softeners department. Ran diag f9e1 long drain. Ran a CO test, drain pump is clear. Started a load of clothes on a rinse and spin. Clothes came out damp. Checked the dispenser is clear. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."
Macaulay G.
WASHER MAYTAG MVWC565FW1 Replaced control. Ran calibration cycle. All tested ok.
Macaulay G.
REFRIGERATOR AMANA ABB1921WEW3 Replaced harness with thermistor. All tested ok.
Dan H.
WASHER WHIRLPOOL WFW9150WW01 "Customer complaint that unit is leaking, found hair build up between door glass and boot, removed, started normal wash cycle, found a hole in drain hose from tub to pump, unit needs new drain hose ; ordrng 1 W10609566 (hose 36.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replace part listed,opt test ok"
Gabriel P.
DRYER MAYTAG MEDC465HW0 "Temp coming out of dryer 179 degrees and inside was 240 customer has a fire hazard foil and white pluming plastic tubing going to the out side explain to him of possible moister can happen inside,other than that everything working properly"
Brian M.
RANGE WHIRLPOOL WEG730H0DS0 Cc that unit is giving error F8E0 Checked fan motor .. motor passed Checked Hall sensor .. sensor passed Checked voltage to motor while In diagnostics.. no voltage going to fan Needs control board Customer does not want to repair at this time Estimate only and he will call whirlpool about getting it covered
Brian M.
DRYER MAYTAG MED5500FW2 Cc of rattle Found rattle coming from front feet Adjusted feet OP TEST OK
Arthur V.
PEDESTAL 15 MAYTAG XHPC155XW1 Found base for washer is 2 inches longer than the base for the dryer. See pics. Door wont close as the washer base hangs over (compared to dryer ) called techline Talked to Rick.no available answer. Told me to call customer service. Talked to alexis. Said customer needs to go back to dealer with issue Customer unhappy.
Arthur V.
REFRIGERATOR MAYTAG MFI2670XEW6 Unit needed a drain tube kit installed. Installed kit and cleared ice from inside freezer ; used 1 W10619951 (TUBE-DRAIN) from stock
Corina B.
WASHER WHIRLPOOL MHN30PDAWW0 "Replaced the main control. Optest ng. Called t/l Kurt file # . Checked the voltage to the transformer, good. Checked the dc voltage to the ui from the main control, good. Will need a new ui. Cust does not want to repair. Office to refund the difference from the sc. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DRYER HOTPOINT HDXT100EM8WW Replaced all three t-states. Unit op test good
Arthur V.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer called whirlpool to discuss why it takes 2-3 hrs to do a normal cycle. Advised customer this is normal. Showed customer in users manual where ex estimated times are listed. Normal wash is between 21/2 hr and 3hrs 10 minutes. Advised to use a one hr wash if she would l8ke it to take less time. Customer states unit is drying much better now that she turned up the water temp and is using rinse aid. Unit op test good
Dan H.
DISHWASHER KITCHENAID KDTE334GPS0 "Installed new door skins, op test good"
Corina B.
WALL OVEN KITCHENAID KEBK206SSS04 "CC that the bake element is not working. Unit is on the floor cust will reinstall the oven. Found the bake element is open. Will need a new bake element. ; ordrng 1 WPW10207398 (elmnt-bake 7988), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER WHIRLPOOL WTW8500BW0 CC that the washer is leaking on the right side of the washer. Found the hoses in the dispensers are leaking. Will need new dispensers. Office to order parts. ; ordrng 1 WPW10552116 (dispenser) and 1 WPW10552206 (nozzle) and 1 WPW10553370 (dispenser) and 1 WPW10554110 (dispener)
Dan H.
DRYER WHIRLPOOL EED4100WQ0 "Customer complaint that unit is not working, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good ; used 1 3392519 ("
Brian M.
COOKTOP GAS WHIRLPOOL W5CG3024XS01 "Shut off gas , Disconnected gas line Replaced manifold reconnected gas line using pipe putty Ran burner test OP TEST OK"
Gabriel P.
MICROWAVE AMANA AMV2307PFS2 "Customer can get pop cause she paid with cash on store but she call whirlpool and they say that they will take care of her,any ways replace all parts opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replace parts listed,opt test ok"
Corina B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 CC that the top rack does not stay in. Found the stop fell off on the lt hand side. Re inserted the stop and the top rack was inserted the wrong way. Optest ok.
Corina B.
WASHER MAYTAG MVWC565FW1 Replaced the control. Brought core back for return. Ran a calibration. Started a rinse and spin. Optest ok.
Joe O.
SXS REFRIGERATOR FRIGIDAIRE FRS26LF8CS1 Installed bi metalForced defrostOp test ok
Gabriel P.
REFRIGERATOR GE GFE26GSKDSS "Replace part order,opt test ok had to wait 20 minutes for landlord to bring the control panel,opt test ok"
Corina B.
WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that the lid lock keeping locking and unlocking. Ran diag F5E2 – LID LOCK FAULT. Found the lid lock out of range. Replaced the latch from t/s. Optest ok. ; used 1 W10838613 (LATCH) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced the parts listed. Optest ok.
Joe O.
WASHER AMANA NTW4516FW3 Cc: unit will not cycleFound code f7e1Ran manual tests for speed sensorFound unit not sensing speedChecked under unit found oil seeping from gear caseNeeds gear case belt and actuator; ordrng 1 W10913953 (ACTUATOR) and 1 W11239857 (BELT) and 1 W11255272 (GEAR CASE)
Jason N.
REFRIGERATOR WHIRLPOOL MTB1956DEW "Cc. Unit ice maker not making iceRan manual harvest test, ice in mold. Cycled. Ran retest, would not cycle. Intermittent operation. Unit needs ice maker. Freezer gasket also needs replaced.; ordrng 1 D7824706Q (ice maker) and 1 WP61004007 (seal- frz.)"
Jason N.
DISHWASHER KITCHENAID KDTE204GPS0 "Cc top rack fell off railsCustomer showed popFound left rack rail welds broken and right side adjuster broken, most likely when rack fell. Unit needs track rails and rack adjusters.; ordrng 1 W11259785 (TRACK RAIL LH) and 1 W11259786 (TRACK RAIL RH) and 2 WPW10546503 (adjuster)s"
Joe O.
REFRIGERATOR WHIRLPOOL GI6SARXXF05 Cc: leaking from fill tube on top of fridgeFound fill tube for ice maker frozen and broken at top of fridgeAnd water valve seepingNeeds fill tube and water valve; ordrng 1 67006317 (FILL TUBE) and 1 WPW10312696 (WATER VALVE)
Paul P.
DBL WALL OVEN MAYTAG MEW9630AS00 "Tested oven operation to temperature of 350 degrees. Reading at 355 after waveform stabilized, proper bake temperatures, uneven due to door seals.; ordrng 2 WPW10282960 (gasket-ovn)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR KITCHENAID WRV986FDEM01 Customer said it was leaking underneath ice bin and it wasn’t making ice but not it is found some ice underneath bin I believe flapper not closing correctly also found ice frost on hose line heater might not working properly and error code on icemaker E2 lost home position ordering parts listed ; ordrng 1 W10663687 (door-ice) and 1 W10746960 (icemaker) and 1 W10820065 (heater)
Gabriel P.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Found fan grinding with chunk of ice took pictures but the bottom of evap had good frost but not build with ice like top was call senior technician robert explain the issue and what I found he said to order fan assembly cause the old one not getting up to speed that’s why ice building on top and the cooling on both side are perfectly fine; ordrng 1 WPW10514110 (motor evaporator 153.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER MAYTAG MAH9700AWW CC that the unit struggles in a spin. Ran diag 29 Sump thermistor failure (Optional) can not find a thermistor. to have parts supplier to find the sum thermistor. Office to call cust back; saved tckt
David R.
OTR MICROWAVE GE JVM1750SP1SS "Lights are working, powering on and doing a countdown. Checked amp draw, .04. 120 not on primary winding of transformer. Took down, checked transformer checked switches. Switches burned and discolored and reading are off. Needs switches.***** do not order.; ordrng 2 WB24X829 (switch,door sense 32.67)s and 1 WB24X830 (sw-monitor 30.34), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR MAYTAG MZD2768GEQ Damper stuck in open position and fan motor not working. Will need these parts but cannot find on look up. Will need to research to see if these parts are still available.
Jason N.
RANGE WHIRLPOOL WOD51ES4ES01 "Cc unit not powering on at allFound main thermo fuse open, no power to control board.Unit needs main fuse.; ordrng 1 W11025102 (fuse-thrml)"
Jason N.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc control panel not workingChecked power in to UI module, no power. Unit needs control board.; ordrng 1 W11239666 (UI) and 1 W11293378 (CONTROL)"
Jason N.
DISHWASHER KITCHENAID KDFE104DSS2 "Cc not washing dishesRan diagnostics, no stored codes, diagnostics cycle completed without codesFound unit has no filter cup, customer has no idea where it isChecked drain loop, good loop mounted to under cabinetOrdering filter and owi sensor.; ordrng 1 W10872845 (filter) and 1 WPW10705575 (sensor)"
Corina B.
DISHWASHER KITCHENAID KDPE334GPS0 Cust has to reschedule due to water being turned off. ; saved tckt
Joe O.
WASHER MAYTAG MVWC565FW1 Installed control boardRan auto test and calibrationOp test okCustomer to return other control
Paul P.
DRYER WHIRLPOOL WED4815EW1 "Drive pulley wheel loose, replaced drive pulley from truck stock. Ran dryer on heat and non heat tumble, drum is not making full time contact with support wheels, warp in drum. Office to order drum and rebuild kit.; ordrng 1 4392067 (dryer repair kit) and 1 W10899578 (drum), used 1 WP691366 (PULLEY DRIVE) from stock"
Joe O.
WASHER MAYTAG MVWB835DW3 Installed lid lockRan auto test and calibration Op test ok
Joe O.
DISHWASHER KITCHENAID KDTE334GPS0 Installed control and uiRan test cycleOp test ok
Brian M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer showed pop took pic Cc of noise Found and confirmed noise with customer Noise is the motor on the diffuser but the noise is a normal sound . No abnormal noise coming from diffuser Customer may want a second opinion
Joe O.
REFRIGERATOR MAYTAG MBF1953DEE00 Cc: not making iceFound ice maker not calling for water and contacts inside ice maker burned upNeeds ice makerReplaced ice makerOp test ok; used 1 W10884390 (ICE MAKER ASSY) from stock
Corina B.
DRYER WHIRLPOOL WGD7500GC0 "Cust showed pop, sent pic. CC that there is a rattling noise when running. Took dryer apart, reassemble no noise. ; ordrng 2 WP3388229 (retainer)s and 2 WPW10291934 (clip)s and 1 WPW10459664 (toepnl)"
Brian M.
RANGE KITCHENAID KSDG950ESS1 Cc unit takes to long to pre heat and book says it should take 12-15 min to reach 350 Ran auto test no errors Ran test bake to 350 and set timer for 13 min unit reached 350 in a 13 min and 40 sec time Ran test bake from 350 to 450 reached temps of 450 in 9 min 2 sec Could not duplicate an issue of unit not heating in time
Gabriel P.
RANGE WHIRLPOOL WFG540H0ES1 "Replace part listed opt test ok ,took pic of pop"
Macaulay G.
RANGE WHIRLPOOL WGE745C0FS00 Part that was sent was wrong color. Office to order membrane.; ordrng 1 W10877769 (swtch-memb)
Macaulay G.
REFRIGERATOR KITCHENAID KRFC300EBL01 Slide for freezer door is broken. Drawer in fresh food is cracked and falling as we. Office to order slide and drawer.; ordrng 1 WP13055901 (slide) and 1 WP67002659 (pan- crisp)
Brian M.
DISHWASHER MAYTAG MDB4949SDE3 Found start button not starting all the time Installed console Ran test cycle OP TEST OK
Arthur V.
REFRIGERATOR JENN-AIR JFX2897DRM02 Found evap frosted over. Needs evap fan motor assy with thermister Unit needs defrosted completely. Extra time ! ; ordrng 1 W11087438 (motor-evap)
Jason N.
RANGE WHIRLPOOL WFG525S0HZ1 Cc trim piece coming off oven doorUsed adhesive to reattach corner of trim piece to mounting pad. Op test good
Arthur V.
WASHER WHIRLPOOL WGT4027HW0 Found latch faulty And needs replaced. ; ordrng 1 W11176112 (LATCH ASSY)
Jason N.
DRYER WHIRLPOOL WED92HEFC0 Installed listed thermostat. Op test good
Joe O.
WASHER MAYTAG MVWB765FW0 Cc: control errors and noise during agitationFound codes f6e3 and f6e2Both communication errorsRan auto test and calibrationFound grinding when shifting direction during agitateTried to run a wash cycleUnit intermittently allowing selections Needs ui control clutch and gearcase; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEAR CASE) and 1 W10919546 (UI) and 1 W10920541 (CONTROL)
Paul P.
REFRIGERATOR MAYTAG MFI2570FEZ05 "Damper control in ice maker assembly staying open, allowing too much cooling in refrigerator. Office to order damper assembly.; ordrng 1 WPW10196393 (damper control assy)"
Paul P.
DISHWASHER KITCHENAID KUDS30IXWH6 "Tested dishwasher, not coming on, damage at harness, control and panel. Also door latch not reading resistance properly. Office to order control, control panel, latch and harness.; ordrng 1 W10496095 (harns-wire) and 1 W10619006 (latch-door) and 1 W11035586 (cntrl-elec) and 1 WPW10500173 (panel-cntl)"
Arthur V.
WASHER MAYTAG MVWX655DW0 Found washplate worn and bolt backed off. Needs washplate and bolt Cust to repair himself.
Corina B.
WASHER FRIGIDAIRE FFFW5000QW0 Replaced the control. Called t/l tommy held the start and select in till def came up. Started a cycle. Optest ok.
David R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Switch power off for couple of seconds and turned back on. Found service pointer for internal lights. Order Control; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec)