Local Reviews
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Corey L.
DISHWASHER WHIRLPOOL DU930PWSB1 "Customer complaint dishwasher not filling with water, confirmed, found cover for float switch off and switch hanging, reattached cover, op test good"
David R.
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Cc of the top rack. This unit does not let you drop the top rack up or down, stays in same position. Went over the unit with customer and the functions and how it suppose to work. Tested components. Op test ok."
David R.
DRYER WHIRLPOOL LGN2000LW0 Cc not heating. Found thermal fuse open. Replaced from t/s. Tested. Unit heated and cycled. Op test ok; used 1 WP3392519 (THERMAL FUSE 15.40) from stock
Brian M.
REFRIGERATOR KITCHENAID KFIS29BBWH00 Installed freezer evap fan Ran test 3 unit did not shut down OP TEST OK
David R.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced all parts. Tested, fan came on unit started cooling. Give 24 hours to return to normal temps. Op test ok"
Brian M.
DISHWASHER MAYTAG MDC4809AWW4 Cc of leak Found leak coming from front under sump assembly Found gasket on sump lifted up on the inside Reseated sump gasket Ran test cycle no leak OP TEST OK
David R.
RANGE WHIRLPOOL WFG515S0ES1 "Cc oven not working bake or broil. Tried bake a couple of times, not spark or anything, same with broil. Unplugged unit went to control board, found a loose connection. Made sure connectors were good. Plugged all connections back in. Put bake on, heard it come on, checked voltage from control to bake, 120v. Checked connection from control to broil while on, 120v. Pushed unit back and put bake on 350* with cast iron skillet inside. Heated all the way up to 350* let cycle a couple of times. Checked temp, checks normal. Op test ok."
Brian M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc of unit not cooling in fridge but freezer is fine Found evap fan frosted over due to warm air entering from Ff door Ff doors where not aligned could not align with just using feet had to use 2 washer shims from truck stock Defrosted fan OP TEST OK ; used 2 487576 () from stock
Dan H.
REFRIGERATOR GE GTS22QBNARCC "Customer complaint that unit is not cooling, freezer section temperature at 24 degrees, fresh food section temperature at 64 degrees, evaporator fan is running, compressor and condenser fan are running, evaporator is frozen solid, defrost heater and bi metal are good, unit needs new control and evaporator defrosted, customer does not want repair at this time ; ordrng 1 WR55X10942P ( CNTRL 279.02), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DRYER GE GTDX180ED4WW Customer stated he replaced the belt prior to my 1st arrival and now it doesn’t spin right Found belt pulley not on belt properly Fixed issue OP TEST OK
Gabriel P.
RANGE WHIRLPOOL JES9750BAS "Install burner for customer it was not damaged she thought the middle piece supposed to be weld in explain her and show her is a snap in piece also replace light bulb opt test ok"
Corina B.
REFRIGERATOR JENN-AIR JSC23C9EEM00 Fz 0 ff 60. Called TG told TG last week when I was here the ff evap had a good frost pattern and freezer did not. Not the freezer has a good frost pattern and ff does not. Ran step 4 3 way valve opened checked thermistors ff 10000 ohms and fz 86000 ohms. Replaced the controls. Brought core back for return. Optest ok.
Corey L.
REFRIGERATOR MAYTAG MFI2568AES "Customer complaint of frost build up on right side of freezer drawer, confirmed, seals are good, unit is level, found slides do not pull door in all the way every time, unit needs new slides; ordrng 2 WP67006365 (slide- dra 163.50)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL MRT711SMFZ Unit had a very large gap located at the bottom of the fridge I took a picture after I added silicone. Unit op tested good
Corina B.
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced the inlet tube and valve. Ran a calibration. Started a normal cycle, optest ok."
Brian M.
REFRIGERATOR WHIRLPOOL BB20V1E "Cc they purchased relay from online and it’s still not cooling Found compressor kicking in and out Compressor has a locked rotor Needs compressor and sealed system repaired ; ordrng 1 W10160407 (compressor40350) and 1 WPW10143759 (dryer1709), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Cleared ice from evap, installed ff evap fan, siliconed wire nuts for thermistor, op test good"
Corina B.
WASHER MAYTAG MVWB765FW3 "Replaced the gearcase, clutch and rotor. Ran a calibration. Started a normal cycle and a rinse and spin. Optest ok."
Arthur V.
WASHER ELECTROLUX EWFLS70JIW0 Replaced water valve. Tested op test good. Started and stopped water valve many times. Worked every time Ran a rinse and spin cycle. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
David R.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit is not cooling. FF section temp is 75* FZ temp is 40*. Found Frost and ice over evaporator cover. Unit was in defrost when I arrived, heard heater working. Fan not working, ice build up causing it not to run. Defrost problem between control and thermistor. Ordering fan, thermistor and control. Put on cancellation list if possible ; ordrng 1 W10435575 (escutcheon) and 1 W11082783 (cntrl-elec) and 1 WPW10384183 (thermistor) and 1 WPW10464673 (motor-evap)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325FDAW The unit was on and running unit tested good seals look good no frost no ice
Jeff M.
WASHER AMANA NTW4605EW0 "The unit transmission bearings at failed needs new gear case estimate only; ordrng 1 W11255272 (GEARCASE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
RANGE WHIRLPOOL WFG505M0BS3 The unit is not lighting the ignitor is failing. The door is starting to come apart. I told the cust the unit has the be cleaned the cooking grease is a fire hazard. ; ordrng 1 W11176454 (IGNITOR ) and 1 W11176456 (DOOR SS)
Arthur V.
OTR MICROWAVE GE JVM1330WW005 Found unit mag tube shorted and needs replaced Customer does not want repaired
Jeff M.
DRYER KENMORE 110.7813241 "The unit is getting 120 V. Main control is not starting up no power to the user interface needs a new main control the main controls just clicking; ordrng 1 W10802461 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
RANGE WHIRLPOOL WFG550S0HV1 Cc: bake will not igniteFound pan in the storage drawer hanging off the back causing the igniter to ark on the panRan test bake to 350Op test ok
Jason N.
DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit making noise when runningRan wash test, about 3 min in, small buzzing sound, customer stated that is the noise. Advised her that that is the sound of the chopper blade in the motor, may be a large particle of food may have gotten down inside. On this style chopper blade is part of motor/pump assembly. Advised her to give it a couple days to see if it clears."
Arthur V.
DRYER WHIRLPOOL WED7500VW2 Replaced control no good. Please order door switch. And handle assy ; ordrng 1 WP8182530 (switch-dor) and 1 WP8182574 (handle)
Corina B.
WASHER MAYTAG MHW5500FC1 "CC that the unit when turning on will randomly select cycles. Turning unit on the delay wash will come up then. Power button will not turn off. Ran the encoder and the power button my cycle are not responding. Ran diag f3e1 WATER LEVEL SYSTEM ERROR. Checked pressure hose, clear. Will need a main control, pressure sensor and ui. ; ordrng 1 W10911044 (panel-cntl) and 1 W11201286 (cntrl-elec) and 1 WPW10448876 (switch-wl)"
Jason N.
RANGE MAYTAG CGR3742CDC "Cc unit not working, customer moved in a few weeks ago.Found all burner heads and top main plate with corrosion and rust holes. LF and LR burner heads are bent and pulled up, can see rust underneath. Customer stated he tried to light a burner and it came out as a ball of fire. Top plate is nla for this unit. Did not run any ignition tests as this unit is a potential safety issue. Unit not repairable."
Nicholas F.
FREEZER WHIRLPOOL EV188NYWS00 Installed evaporator fan motor and blade steam out drain tube op test good. Give 24 hours to return to normal temps.
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CC that the ff is freezing foods. Ui is set at 45* took temp 45*-50*. Advised cust to lower the top shelf to have proper air flow. Optest ok. Found a scratch on the left door. Took pic. Cust does not want to replace. ; schdld next appmnt for 8/28 WED !
Dan H.
REFRIGERATOR AMANA ASI2575FRW00 "Installed new water filter housing, op test good"
David R.
RANGE WHIRLPOOL WFE540H0ES0 "Cc unit not working. Cooktop not coming on, will light up on control that it is working but not. Neither broil, bake coming on. Control is not getting 240v. Checked terminal block power cord and main harness is burnt and broken about. Told customer will need power cord, main harness and terminal block. *** gave estimate to customer *** do not order parts; ordrng 1 W11134549 (MAIN HARNESS, 85.27) and 1 WPW10245259 (block-term 20.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Cleared evaporator,Installed new evaporator fan motor and thermistor, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Installed new door handle, op test good"
Dan H.
RANGE KENMORE 362.91112 "Installed new element, op test good"
Dan H.
WASHER MAYTAG MVWX655DW0 "Installed new lid lock and control, op test good"
Nicholas F.
DRYER WHIRLPOOL WED9500TW3 Cc dryer is not heating.there was a bunch of lint in the vent.she had foil vent replaced.there is puddling on lint screen when ran under a water.customer is using to much fabric softener.ran dryer with close in unit on normal cycle.close came out dry.unit is operating as designed
Joe O.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Installed door gasketsSteamed gasketsOp test ok
Arthur V.
RANGE FRIGIDAIRE GLES389FBA Found left rear burner giving a error. Talked to tim at techline. Will need left rear switch and burner and also need a right rear burner switch. This is not cost effective for the customer. While still there one burner that was giving a error started working. Customer wants to buy new —-scared of this range. ; saved tckt
Arthur V.
OTR MICROWAVE WHIRLPOOL WMH31017HB2 Unit drawing 13 amps no heat needs mag tube and diode. ; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)
Gabriel P.
DRYER MAYTAG MEDB850WQ0 "Found sock inside blower housing clear out also bolt came loose with belt correct issue,opt test ok"
Gabriel P.
FREEZER WHIRLPOOL ED5FVGXWS00 "Found big block off ice underneath ice maker,also trade was very full call whirlpool techline he said icemaker might of got stuck on heater and it might be melting the ice underneath it he will not fix"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 The unit is not defrosting properly heating circuit appears to be OK needs a new control; ordrng 1 W11357371 (CONTROL )
Jeff M.
WALL OVEN WHIRLPOOL RBD275PDB6 The hinges on the upper oven door or extending past tonight degree angle unit needs new hinges left and right; ordrng 2 WP4455523 (HINGES )s
Gabriel P.
REFRIGERATOR GE N/AAAAAAAAAA Customer had other company to service his refrigerator we won’t need to repair
Joe O.
WASHER KENMORE 110.270866 Installed suspension rodsRan test cycleOp test ok
Joe O.
DISHWASHER WHIRLPOOL KDFE104DBL3 "Cc: Not washingStarted normal cycle. Unit filled, and started washing, diverter transferred water to upper rack.Cancelled cycle, unit drains. Placed cups in the corners of the upper rack cups filled evenly. Entered diagnostics found no error codes started normal cycle again just to ensure unit is operating, unit filled but didn’t start to wash.Found pump motor is receiving proper power and only has 3.5 ohms. Needs sump assemblyInstalled sump assembly, ran test cycleOp test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY16426) from stock"
Joe O.
REFRIGERATOR KITCHENAID KRFC302EBS00 Cc: ice tray not sliding outFound slides frozen. Steamed slidesOp test ok
Arthur V.
DISHWASHER GE GDF610PGJ0WW Customer complaint no heat in dry mode. Float switch faulty and needs replaced. Customer does not want repaired.
Joe O.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed gasketOp test ok
Nicholas F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc ice maker not making ice.13 degrees in ice maker section.fill tube is frozen. 3 volts power from control.unit needs new control.customer needs to move cabinet to pull refrigerator out to get to control.; ordrng 1 W11043763 (cntrl-elec)
Joe O.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Cc: food spoiling, not cooling properlyFound temps in ff section at 46 degrees, and freezer at 13 degrees(customer removed food prior to arrival). Found unit to have a good frost pattern and all components are functioning as designed, all tests pass. Gaskets are all sealing air is flowing good. Adjusted temperature/air flow in freezer to allow more air to reach for section. Op test ok"
Nicholas F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc there is condensation on inside of refrigerator.mullion has continuity and is getting 14 Vdc.gasket is good.ran test 34 set mullion to 100% power.40 degrees in refrigerator.cant level the refrigerator because of the cabinets.unit is operating as designed
Gabriel P.
WASHER KENMORE 110.428222 Bearing shaft on basket broke of all front plastic seal broken found lots of socks in between bellow that might of cause that to happen giving customer and estimate on what she needs they will not repair
David R.
DISHWASHER MAYTAG MDB8989SHZ0 Replaced console. Tested. Op test ok.
Corina B.
WASHER MAYTAG MVWX655DW1 "CC that the unit does not spin. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, found the hub spinning. Replaced the hub from t/s. Ran a calibration. Ran a rinse and spin with clothes. Optest ok; used 1 W10528947 (HUB 2616) from stock"
Arthur V.
DRYER MAYTAG LDE9304ACM Customer is getting heat. Found vent outside clogged and should be cleaned. Gave customer number to dryer vent wizards.
Gabriel P.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Found evaporator frozen took pictures,taps on cover were not broken they also had screws found service pointer W11092686 also found corrosion on wire ordering harness also all doors are sealing properly and evaporator not interfering with the evap cover fan sound little slow ; ordrng 1 W11033168 (harns-wire)"
Jason N.
WASHER AMANA NTW4516FW3 "Installed tub ring, leveled unit. Ran drain and spin test. Unit shows normal vibration on spin. Op test good."
Gabriel P.
DISHWASHER KITCHENAID KDTE104ESS3 "Ran diagnostics no error code ,it when to auto test pass put four cups pass also check temp on water it was 105 not to hot bj advise him to turn hot water a little on water tank to help bring water temperature up"
Jason N.
DISHWASHER WHIRLPOOL KDTE334DSS0 "Installed wash pump, ran wash test, checked for leaks. No leaks found. Op test good."
Dan H.
DRYER WHIRLPOOL n/a "Unit is burned beyond repair, unit is too burned to determine origin of fire, model and serial tag burned off unit"
Dan H.
DRYER MAYTAG MGDC465HW0 "Customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer complaint that unit does not start on wrinkle control, advised customer that wrinkle control is nota cycle but is added on to end of cycle, unit is operating as designed"
Jason N.
WASHER WHIRLPOOL WTW6400SW3 "Installed wire harness, ran diagnostic cycle. All functions normal. Op test good."
Brian M.
REFRIGERATOR KITCHENAID KRFC604FSS00 Cc of no ice Found ice maker not finding home position Needs ice maker Customer wants to self install but also wants to keep appointment just Incase ; ordrng 1 W10898228 (icemaker)
David R.
WASHER MAYTAG MVWX700XW2 Cc not spinning. Basket can move freely. Tested and unit was able to agitate and not spin. F7E5 shifter error. Replaced with t/s. Tested and calibrated. Op test ok.
Nicholas F.
WASHER MAYTAG MVWB835DW0 "Cc door locked and error codes flashing.ran diagnostic found f7e4motor drive module over voltageF0e3 overlaidF7e9locked rotorF7e3 motor drive module over current.Looked under unit motor connection is burnt.Gearcase leaked and shorted out all components underneath.Unit needs control,gear case,wire harness,motor,stator,Office to schedule return date for repair ; ordrng 1 W10734521 (slider) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE) and 1 W11100602 (cntrl-elec) and 1 W11213337 (harns-wire)"
Jason N.
REFRIGERATOR WHIRLPOOL MFI2665XEM7 "Cc unit not coolingConfirmed 55 degrees in Ff, 50 degrees in freezer, checked frost pattern, no pattern, compressor running. Used piercing valve on suction line, installed gauge, low side reading 50 psi. Compressor is bad, unit needs compressor. Compressor covered under 10 yr. ; ordrng 1 WPW10507886 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 As I was disassembling the icemaker department I found the fill tube defrost heater melted I took pictures needs a heater cell to cover main control; ordrng 1 W10736144 (TUBE) and 1 W10760808 (HEATER) and 1 WPW10598013 (COVER) and 1 WPW10675033 (CONTROL )
Brian M.
WASHER MAYTAG MVWB765FW3 Cc of noise during agitate Found error for locked rotor Found noise coming from stator area but I would not get screw from rotor off it’s stripped out Needs everything underneath ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 8 W11027980 (screw)s and 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 WPW10238319 (screw)
Dan H.
WASHER WHIRLPOOL WTW4955HW1 "Customer complaint that unit is not starting, confirmed, control is recieving 120vac , unit needs new control; ordrng 1 W11256105 (CNTRL )"
Dan H.
RANGE WHIRLPOOL GGG390LXS05 "Customer complaint that knob is broken, confirmed, valve is good, unit needs new knob, customer to install, no need to schedule return visit ; ordrng 1 WPW10415451 (knob)"
Dan H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that freezer section door pops open when fresh food section door is closed, leveled unit, unit is operating as designed"
Dan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that unit is not dispensing water, confirmed, found no power to valve, no power from control, unit needs new control ; ordrng 1 WPW10675033 (cntrl-elec)"
Dan H.
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint that oven light went out, found build blown, socket is recieving 120vac , installed new bulb, op test good ; used 1 TJS3810 () from stock"
Dan H.
RANGE WHIRLPOOL WFE525S0HV1 "Customer complaint that knob is not centered, found shaft of infinite switch bent, installed new infinite switch from truck stock surplus, op test good, brought control back for return; used 1 WPW10434452 (INFINITE SWITCH ) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Installed new evaporator fan motor and bi metal , op test good"
Dan H.
RANGE MAYTAG MER8800DS1 "Installed new bake element, op test good"
David R.
DRYER WHIRLPOOL WED75HEFW1 "Same issue as last time, showing error codes and stopping by itself oR not turning on, intermittent . Tried hitting the power button, was turning on for a quick second and then turning right back off, did that 4 times before it actually stayed on. F6E1 communication error code. Checks wires, all plugged in. Checked to make sure cord was hooked to unit right, it was correct and getting correct voltage. Reconnected everything. Ordering control and UI.; ordrng 1 W10875486 (cntrl-elec) and 1 W10919207 (panel-cntl) and 1 W11025125 (harns-wire)"
Jason N.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc frosting in freezerFound left upper and left lower corner of freezer door gasket with gaps. Steamed gasket pliable, stretched to allow to mate with sealing surface of unit. Op test good."
Joe O.
DRYER GAS MAYTAG MGDC215EW2 "Cc: no powerFound unit is receiving proper power, found thermal fuse open. Venting inside house is clean, venting outside looks good from what I can see. It is a second floor laundry room so I can not reach venting outside to see inReplaced thermal fuseOp test ok; used 1 WP3392519 (THERMAL FUSE1540) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Replaced reservoir. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 When the filter is opened and closed it should automatically reset the filter percentage but it is not it’s not registering at the switch is opening or closing needs a new switch; ordrng 1 WPC3680310 (FILTER SWITCH )
David R.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Wrong socket sent out. Ordering socket out.; ordrng 1 WPW10134764 (light socket)
Arthur V.
WASHER ELECTROLUX ATF6700FS1 Installed new main bd no good. Drum not turning. Per techsheet if after replacing main bd it still does not work then replace speed control bd. Part number 134743500.
David R.
FREEZER WHIRLPOOL WRT311FZDW01 FF door is not sealing. Steamed. Conformed back. Op test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 need to order the compressor; ordrng 1 W10507884 (compressor)
David R.
DISHWASHER KITCHENAID KDFE104DWH5 "Customer said that underneath the cabinet was discolored and side of the cabinet was damaged due to moisture leaking out from unit (took pictures). Found service pointer dealing with moisture, unit falls within. Also found tear in gasket. Outer door gasket looks worn. Ran through service mode cycle. Didn’t see any water on the floor or leaks. A little moisture coming from the side of the water inlet port. All hoses are good. Ordering rails, gaskets, water port, clamp.; ordrng 1 W10300924V (door seal) and 1 W10864081 (seal) and 1 W11259785 (LEFT RAIL) and 1 W11259786 (RIGHT RAIL) and 1 WP8531323 (gasket) and 1 WPW10195536 (water inlet port) and 1 WPW10213825 (nut-tube) and 1 WPW10292152 (parts-misc)"
Joe O.
REFRIGERATOR KITCHENAID KSSC42FMS00 "Cc: not cooling in ff sectionFound temps at 70 in from section and -9 in freezerFound rear wall of freezer covered in frost, placed unit into manual defrost. Found unit is defrosting. Found air baffle is not opening completely or closing completely. Also found ice blocking air returnFound service pointer for this issueNeed air baffle and block kit"
Arthur V.
REFRIGERATOR KENMORE 25368800990 Found compressor loud. Very little frost on evap. Needs compressor and evap.Not worth repairing
David R.
WASHER WHIRLPOOL WTW5000DW1 "Cc unit will not come on. Unit was unplugged when I arrived. Plugged in, drain pump was vibrating but didn’t activate. Replaced drain pump from t/s. Ran test cycle and calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"
Joe O.
WASHER AMANA NTW4516FW3 "Cc: not running through a whole cycle/light around start button not functioningFound water pressure at 72psi for both hot and cold waterRan regular cycle, unit fills, washes, rinses, and spinsSat through the whole regular cycleUnit function as designedOp test ok"
Arthur V.
DRYER WHIRLPOOL LER5636KQ1 Found thermal fuse open. Replaced. Op test good ; used 1 3392519 (
David R.
DISHWASHER WHIRLPOOL WDF330PAHB2 "Found drain hose going into disposal was clogged up with a lot of debris. Removed. Tested unit out a couple times, drained with no problem, showed customer. Op test ok."
Joe O.
WASHER AMANA NTW4516FW2 "Cc: not startingFound lid lock light on, found error codes f2e1 stuck key, f5e1 lid switch fault, f5e2 lid lock fault, and f5e3 lid unlock fault. Ran diagnostics test found unit needs control and lid lock.Replaced control and lid lockRan auto test and calibrationOp test ok; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC), and 1 W11307244 (DOOR LOCK) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL GS6SHEXML00 "Replace evaporator and dryer my senior tech CL compressor,opt test ok"
Nicholas F.
DISHWASHER MAYTAG MDB4949SDH3 Installed control started normal wash dishwasher began washing canceled and drained unit .unit drained no leaks op test good
Nicholas F.
WASHER WHIRLPOOL WTW7000DWO "Cc washer is not spinning out close.ran diagnostic found f9e2water ring detected pump drive system problem,f0e5 off balance load.f2e1 ui stuck button.ran test 51 unit passed all test.grinding durning agitation wash plate is stripped out unit need wash plate and screwCollected 361.93 for repair ; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Nicholas F.
REFRIGERATOR WHIRLPOOL ED2KVEXVB00 "Cc u it is leaking.confirmed. Unit is leaking from water valve.unit needs water valve.; ordrng 1 W10408179 (water vavle asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
DISHWASHER AMANA ADB1400AGW0 "Customer complaint dishwasher leaked a small puddle on the floor in front of dishwasher, unit is installed on subfloor lower than new tile floor and is loose and unit pushes in and out from bottom, attempted adjusting feet but there is a shim above unit to countertop, shim needs to extend back another 6 inches or so to support unit from the top, left water mat with customer"
Nicholas F.
DISHWASHER KITCHENAID KDPE234GBS0 Installed new control and sump assembly.started normal wash op test good
Jeff M.
OTR MICROWAVE KITCHENAID KMHC319ESS4 I plugged in the mw then I heated up a cup of water unit tested good I was unable to duplicate and issue
Arthur V.
DISHWASHER WHIRLPOOL WDF520PADM7 Recieved black console instead of stainless. Customer said go ahead any way. Replaced parts listed. Op test good
Corey L.
OTR MICROWAVE WHIRLPOOL WMH53521HW2 "Customer complaint mw light not working underneath, confirmed, found light bulb open, replaced bulb with part sent, op test good"
Corey L.
WASHER WHIRLPOOL WTW7500GC0 "Customer complaint of water leaking onto floor but last 3 times since call it has not leaked, no signs of a leak under or on unit, ran diagnostics found F9e2 long drain, cleared, drain system clear, cleared a little bit of flashing at port on tub, filled unit, as unit was draining f3e1 pressure system fault appeared, cleared, found pressure hose fitting loosely at control, cut a few mm off tip, hose fits snug, ran calibration, op test good, removed some loose change found between wash plate and basket"
David R.
WASHER MAYTAG MHW6630HW0 "Cc unit never finished cycle. Unplugged unit, plugged back in. No error codes. Ran test cycle, all components checked good. Correct power voltage getting into unit. As of today everything checks good. Gave customer instructions on how to use unit. Op test ok."
Arthur V.
FREEZER GE TPX24BIBBWW "Found compressor seized. Needs compressor. Sealed system tech. Extra time ; ordrng 1 WR87X10226 (ref comp kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR FRIGIDAIRE FFHB2740PS6A "Called Frigidaire tl, spoke with mike, put in manual defrost, said it’s either bi metal or control, said to order bi metal, ordering bi metal,ordrng 1 242046001 (thermostat-defrost 46.90)"
David R.
OTR MICROWAVE WHIRLPOOL WMH31017HW3 "Unit powers on but unit does not heat. Unit has a loud humming coming from it, cannot pin point. Low side getting voltage but not completing through the high side. Order mag, cap, diode and transformer.; ordrng 1 W10754299 (magnetron) and 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)"
Dan H.
WASHER AMANA NTW4516FW3 "Customer complaint that unit stopped on wash cycle, ran diagnostics found f8e1(long/no fill) error code, customer stated they just secured drain hose to sink to prevent it from falling on the floor again, unit is operating as designed"
Arthur V.
DISHWASHER WHIRLPOOL DU900PCDB4 Cycled unit twice. No leaks except for the fill hose and fitting. A very slow steady drip. (See pics ). Leak in basement close to dishwasher area but after cycling twice over 30 min no leaks. Install needs to be repaired by a plumber. Both fill hose and drain go directly thru the floor. Could not get unit to leak. Unit in poor condition — bottom cover broken. Could not find drain hose or sop valve for dishwasher fill valve.
Dan H.
WASHER WHIRLPOOL WTW6400SW0 "Customer complaint of shaking, found suspension rods worn out, unit needs new suspension rods; ordrng 1 W10820048, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DISHWASHER KITCHENAID KDEF304DSS0 Cc unit will not running cycles Found plastic fork piece and bread tie in drain pump area keeping it from draining probably Removed debris Ran test cycle Op test ok
Brian M.
WASHER MAYTAG MVWX655DW1 Cc unit not starting and making noise Found unit to be in drain mode Held start/pause for 10 seconds to clear out board Ran diagnostics found no stored error codes Ran auto test and calibration Op test ok
Brian M.
REFRIGERATOR GE GFE28GMKES Cc of abnormal noises Ran all service test for moving parts with NF GE control Module Could not reproduce noise that customer was concerned about Did find an firmware update for fan speed and other various issues Applied update Re ran service test again no abnormal noises can be heard at this time
Brian M.
WASHER WHIRLPOOL WFW94HEXW2 Cc unit not working properly Found error for door lock interference and found error for ccu communication error Could not get unit to run a diagnostic Needs control board replaced
Corina B.
WASHER MAYTAG MVWC565FW1 Replaced the control. Brought core back for return. Ran a calibration.started a normal cycle. Optest ok.
Corina B.
DRYER WHIRLPOOL WED5620HW0 CC that the unit is noisy when running. Turned dryer on. Running as designed. Optest ok.
Jason N.
REFRIGERATOR JENN-AIR JS48PPFXDA "Installed door spring, reinstalled ff gasket and steamed to make, pliable. Stretched out to make good seal to unit. Cleared ice from freezer compartment. Op test good."
Gabriel P.
DISHWASHER MAYTAG MDB8959SFZ4 "Replace motor pump assembly ran auto test,opt test ok"
Corina B.
OTR MICROWAVE KITCHENAID KHMS2050SSS0 The hinge screw is stripped out. The screw is nla. ; ordrng 1 8206181 (HINGE )
Jason N.
WASHER WHIRLPOOL WETLV27HW0 "Installed motor and cap, also found broken red wire to cap, was broken inside insulation. Repaired wire. Ran manual spin mode, test good. Ran drain and spin mode. Op test good"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replace fitting opt test ok
Jason N.
REFRIGERATOR AMANA ASI2575FRW00 Installed ice maker and water valve. Ran manual ice maker cycle. Ice maker indexed and ice mold filled with water. Set freezer temps to 3 from 5 max. Op test good.
Corina B.
WASHER MAYTAG MVWX655DW1 "CC that there is a noise when the unit is not on and dispenser is broken. Found the drain pump running. Held the start button in, reset the control. Ran diag no codes. Ran a calibration. Started a normal cycle with towels and a drain and spin."
Gabriel P.
DRYER SAMSUNG DV52J8700EP/A2 "Replace rollers,opt test ok"
Jason N.
WASHER WHIRLPOOL WTW4955HW0 Installed control board. Ran auto test and calibration. Op test good.
Jeff M.
DRYER WHIRLPOOL WGD4815EW2 Dramas around causing the rollers to squeak and wear out fast; ordrng 1 W10899578 (DRUM)
Corina B.
WASHER MAYTAG SAV3655AWW "CC that the unit is loud from start to finish, does not matter what cycle you are on. Started a normal cycle with towels and a drain and spin. Found the transmission making the noise. Unit is non repairable due to the tools not being available."
Gabriel P.
DRYER SAMSUNG DV52J8700EP/A2 "Replace rollers,opt test ok"
Brian M.
WASHER MAYTAG MVWB965HW0 Installed detergent cupRan test cycle op test ok
Corina B.
RANGE WHIRLPOOL CCE3401W Replaced the element. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced the wire harness and cover. Steamed out evap. Optest ok.
Jason N.
RANGE AMANA AGR6603SFB1 "Installed control board. Ran bake and broil test. No gas supply to test igniting, but both bake and broil electrodes sparking as normal. Tested surface burners for spark, all sparking as normal. Tested oven temp probe for room temp resistance, good at 1.09k according to techsheet. Op test good minus gas supply."
Jason N.
WALL OVEN ELE WHIRLPOOL WODA7EC0HZ01 "Installed console control, set to correct model. Function test good."
Jeff M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I was unable to duplicate the issue but I did re-level the fridge unit tested good
Jeff M.
DRYER MAYTAG PYE2300AYW Heating element is open and the thermal fuse is also open; ordrng 1 LA-1044 (element) and 1 LA-1053 (thermo kit)
Corina B.
DISHWASHER WHIRLPOOL MDBH979AWB3 Replaced the ui. Optest ok.
Gabriel P.
DISHWASHER MAYTAG MDB8959SFZ4 dishwasher does not have a vent and is well installed customer to set rinse aid on level 4 and run hot water to the sink as hot ass you can get it and that should take care her issue they will not replace any parts cause everything is install properly
Jason N.
RANGE WHIRLPOOL WFG320MOBS3 "Cc unit oven light not working Found bulb broken in socket, removed broken bulb stem. Customer did not have another light bulb, tested socket using truck stock light bulb, op test good, then removed bulb."
Corey L.
REFRIGERATOR WHIRLPOOL GD5SHAXKT00 "Customer stated ice has been being made since tech left bin was full and last night hey dumped, it is now full again, did not install part, taking back for return W10757851 optics control"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Installed new part unit op tested good
Corey L.
DRYER WHIRLPOOL WED4850HW0 "Customer complaint dryer is not heating, confirmed, found unit only receiving 120v, advised customer to contact an electrician, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Gabriel P.
REFRIGERATOR WHIRLPOOL GX5FHTXVB04 gasket was sealing all the way show him a little ice or frost on front bottom he will not fix
Nicholas F.
DBL WALL OVEN JENN-AIR JJW9630DDB Cc fluctuating temps. Ran diagnostic found 3d4l error code meat probe shorted.started bake at 350 waited 20 mins temps were 400 degrees temp sensor not reading correctly unit need control and sensor
Corina B.
RANGE GE JGBS19DEN2WW CC that the unit is not heating. 0 amps on a bake. Checked the voltage to the igniter 0 volts. Will need a new control. Cust does not want to repair
David R.
ICEMAKER WHIRLPOOL WRF736SDAW14 "Cc that icemaker is not working still, mentioned that it dropped ice 2 days after installed but never anymore after that. Went into service test, E5 icemaker error code. Damper not opening. Temp in FF is warmer than normal. Fz Evap has frost forming on it. In service test bi metal keeps switching between open and close. Not defrosting. Ordering damper harness, heater and control. research to make sure harness has bi metal on it.; ordrng 1 W10854027 (cntrl-elec) and 1 W10865431 (motor-evap WITH HARNESS) and 1 WP12729128 (heater) and 1 WPW10479155 (control DAMPER )"
Brian M.
DRYER WHIRLPOOL WED7990FW0 Cc of error Found no stored errors but found unit not heating properly Replaced control Temped inside drum at 120 degrees Op test ok
Gabriel P.
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 Replace new control and try to program it and will not let me follow instructions but nothing call whirlpool for help they said as soon as you put new control it should light up saying pe000 but it doesn’t say that on user interface when you press the buttons it light up 888 888 when release button is blank she said to re order control that the new one I installed might be defective; ordrng 1 WPW10310240 (cntrl-elec)
Jason N.
RANGE WHIRLPOOL WFE505W0HZ1 Installed new outer glass door. Op test good.
Jason N.
REFRIGERATOR MAYTAG MFI2569VEM "Cc unit not making iceCustomer said dispense water is fine, but not making ice again.Confirmed water dispense still ok.Confirmed no ice in ice container, jumped t to h on ice maker to run harvest. Ice making not indexing, unit needs ice maker. ; ordrng 1 WPW10190981 (icemaker)"
Dan H.
WASHER WHIRLPOOL WTW8240YW0 "Installed new control, op test good"
Nicholas F.
REFRIGERATOR GE CWE23SSHHSS Cc icemaker not making ice 6 degrees in freezer.ice maker rake motor works.water is not getting to ice maker.u it needs a water valve WR57X20873 ; ordrng 1 WR57X20873 (valve double iw asm)
David R.
REFRIGERATOR MAYTAG MFI2569VEQ1 "Replaced gasket, steamed to conform. Op test ok"
Joe O.
REFRIGERATOR GE GSCS3PGXCFSS "Cc: leaking from dispenser, not dispensing waterFound unit dripping small amounts of water from water dispenser. Found water coming in to the filter housing but was not getting to filter. Had Brian call me for assistance found water line in door frozen, advised customer to unplug and allow line to thaw"
Gabriel P.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Replace all parts opt test ok
Corey L.
WASHER WHIRLPOOL WTW6600SW0 "Customer complaint drain makes a loud noise, ran drain and spin cycle, noise heard was normal drain pump operation, unit is operating as designed"
Arthur V.
REFRIGERATOR MAYTAG MBF1958FEZ02 Customer states unit quit running and everything thawed out in her freezer. Melted ice cream in bottom of freezer area need to order wire harness with thermister and control bd ; ordrng 1 WPW10422363 (harns-wire) and 1 WPW10503278 (refer elect cont brd)
Jeff M.
REFRIGERATOR KITCHENAID KRSC503ESS00 The drain was frozen in the fridge I steamed and cleaned the drain unit tested good
Arthur V.
WASHER MAYTAG MHW5630HW0 Found unit leaking from front of dispenser. Order dispenser and both water valves ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316600 (drawer)
Arthur V.
WASHER MAYTAG MVWX655DW0 Found unit needs a washplate. (Stripped out) ; ordrng 1 W10902814 (washplate)
David R.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Cc not cooling. Temp in FF is 50*, Fz is reading low 40s*. Took off Evap cover. No frost pattern, ball of ice on line. Spoke to BJ, sealed system leaks. Do not have any bullet piercing valves to check pressure. Ordering Evap, compressor, UV filter drier; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 2 WPW10143759 (dryer)s"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 The machine has an E5 code again this time the ice maker is full of water frozen ready. Main control is miss reading the temperature sensor needs a new control icemaker was not needed; ordrng 1 W10854027 (CONTROL )
Corina B.
MICROWAVE WHIRLPOOL KEMC308KSS0 "CC that the unit is not heating. Took temp 83* before heating 150* after heating for a minute.ran 2 cups of water 71* at start then 93* after 1 minuet. Checking the power to the transformer for 120 volts. Then after several times running the voltage dropped to 0 volts. Checked the high limit thermostat has con. The cover to the thermostat is melted and burnt. The control is no longer available. ; ordrng 1 4375316 (insulation,switch) and 1 4453377 (microcomputer) and 1 WP4375020 (capactr-mg) and 1 WP4375079 (thrmst-fix) and 1 WP4375286 (transformr) and 1 WP4375424 (magnetron) and 1 WPW10687786 (diode)"
Jeff M.
DISHWASHER GE GLDA690P02BB "I found the sump motor seizing up needs replaced estimate only; ordrng 1 WD26X10031 (motor pump), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
FREEZER WHIRLPOOL WRR56X18W02 CC that the unit is not cooling. 45-52* control is not responding to diag. Will need a new control. ; ordrng 1 W11253231 (contrl-box)
Jeff M.
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 Installed new part unit op tested good
David R.
RANGE WHIRLPOOL WFG320M0BS3 "Replaced parts, tested at 350* and let cycle a couple of times. Cabinets and microwave are lower, so advised customer turning on microwave fan as well to help with the heat rising from range. Op test ok"
Corina B.
REFRIGERATOR WHIRLPOOL WRS325FDAB02 Replaced the housing. Advised cust to replace the saddle valve with an inline valve. Optest ok.
Jeff M.
DISHWASHER WHIRLPOOL DU850SWPS4 Timer inside the contacts are not allowing the unit to fill on specific cycles but I can get the machine to fill and wash on different cycles the unit needs a new timer; ordrng 1 WPW10199587 (TIMER)
Corina B.
WASHER MAYTAG MVWB965HC0 Replaced the suspension rods. Ran a calibration. Optest ok.
Jeff M.
WALL OVEN KITCHENAID KODE500ESS02 call Techline he recommend replacing all the venting inside the oven because it could possibly be misaligned; ordrng 1 W10318196 (cover-rear) and 1 W10616809 (tube-vent) and 1 W10616810 (covr-exhst)
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325FDAW The unit was unplugged therefore I’m not able to diagnose the issue
Corina B.
WASHER MAYTAG MVWB835DW3 "Replaced the lid lock, water valve and control. Brought the control back for return. Ran calibration. Optest ok."
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Top peace by left hinge that holds hinge in place broke searching on marcone to see if they have that available separate other wise he will need new door ,took pictures of pop ordering door also took pic of damage spot ; ordrng 1 LW11038917 (dor-fip)"
Nicholas F.
RANGE MAYTAG MER8700DS1 "Cc range is not heating properly.confirmed found heating element broken.ran diagnostic no error codes.cheched control no damage and no damage to terminal block.unit needs heating bake element; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE WHIRLPOOL WGE745C0FS00 Cc both ovens not reaching set temp. No faults. Both oven sensors check at 1089. Checked calibration top over calibrated at -25 and bottom oven was calibrated at +25. Reset control board. Calibrated both oven temps up by +5. Tested with oven thermometer inside. Ranged up to almost 360* in top oven and same for bottom. Op test ok
Joe O.
COMMERCIAL WASH MAYTAG MVWP575GW0 "Installed lid lockRan auto test, lid lock still not functioningNeeds control board; ordrng 1 W11158149 (cntrl-elec)"
Arthur V.
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint noisy when operating. Cycled unit in spin,agitate and no unusual noises. Could not duplicate issue. Unit is working as designed"
Jeff M.
RANGE KITCHENAID KFED500ESS02 Installed new part unit op tested good
Arthur V.
WASHER WHIRLPOOL WTW5000DW0 Replaced washplate. recalibrated. Op test good
Brian M.
REFRIGERATOR MAYTAG MFT2776DEM00 Cc unit is not regulating temps Found temps in freezer to be -3 and temps set to -5 Found temps in fridge to be 48-50 and temp set to 33 Found fridge evap to be covered in ice Needs fan kit and evap cover also control; ordrng 1 W10633627 (motor-evap) and 2 WP67006908 (screw)s and 1 WPW10277799 (harns-wire) and 1 WPW10501260 (cover-evap) and 1 WPW10589837 (cntrl-elec)
Arthur V.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer complaint that unit is freezing stuff on the top shelf in fresh food area Foud piece of tape covering opening to fresh food thermister. Removed tape (seepics). Op test good
Jeff M.
DISHWASHER KITCHENAID KUDS30FXSS8 Ice unit already has the undated kit. Customers original issue I think was the wreck was cockeyed one adjuster up the other one down otherwise the machine tested fine I took the kit with me
Brian M.
DISHWASHER WHIRLPOOL WDT780SAEM2 "Cc of rack falling Found adjusters broken Needs adjuster kit Installed partial kit from truck stock but box was missing adjuster handle Needs adjuster kit ; ordrng 1 W10712394 (adjuster), used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"
Gabriel P.
RANGE WHIRLPOOL WEC310SAGW2 "Replace control and panel,ran broil pass ran bake pass,opt test ok all good took core for return"
Joe O.
DISHWASHER IKEA IUD8555DX2 Installed upRan test cycleOp test ok
Nicholas F.
DRYER MAYTAG MEDB835DC3 Cc dryer is not starting.confirmed.dryer is not getting correct power from outlet customer needs electrician to fix outlet.
Joe O.
REFRIGERATOR MAYTAG MRT118FFFM00 Installed listed partsOp test ok
David R.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc of water on bottom of FF. Found ice covering up Evap cover, fan not working. Ordering fan with harness, damper and Evap cover.; ordrng 1 W11033168 (harns-wire) and 1 WPW10248595 (control) and 1 WPW10501260 (cover-evap)"
Arthur V.
WASHER WHIRLPOOL WTW8500DC0 Replaced control and console. Took core for return recalibrated op test good
Joe O.
LAUNDRY CENTER WHIRLPOOL WTW8040DW4 Installed listed partsRan auto test and calibrationOp test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRF540CWBB01 Installed new part unit op tested good
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of a loud noise when in rinse or spin sometimes, ran diagnostics found f0e5 off balance load, cleared, Rena high and low spin and agitation with 3 large bath towels, unable to duplicate the noise, ziptied water supplies and drain hose to standing pipe, advised customer to distribute clothes evenly and if it happens again try to record for us"
Jason N.
REFRIGERATOR AMANA ASI2575GRS00 "Installed freezer door switch. Tested switch operation, op test good."
Brian M.
REFRIGERATOR WHIRLPOOL WRS342FIAW00 Cc light switch is still not staying in place liner damage Unit is non repairable
Brian M.
WASHER MAYTAG MHW5630HC0 Complaint loud noise when spinning Found two shipping bolts remaining in washer that where half way taken out Removed shipping bolts and ran spin test OP TEST OK