Service History 143

We serviced a

MAYTAG DRYER

Model mgd6230rhw0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/23/2023

Installed panel Unit in new home build not hooked up yet

We serviced a

WHIRLPOOL WASHER

Model MVWC6ESWW0

Near Highland Heights, OH 44143

Joe O

Job Details: 06/23/2023

"Cc: agitating while fillingFound unit filling and agitating then stops before full and starts spinning. Needs atc switch; ordrng 1 WPW10179666 (swtch-temp), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Chagrin Falls, OH 44023

Joe O

Job Details: 06/23/2023

Installed cabinet. Op test ok

We serviced a

GE REFRIGERATOR

Model PYE22PSHISS

Near Elyria, OH 44035

Angel

Job Details: 06/22/2023

Cc that unit is still leaking from unit. Verified all lines drip pan freezer and everything was good even tried filling up drain pan to see if it would leak and nothing. Kept verifying and found that the water was coming from a plant that the customer has in the kitchen every time she would water the plant it would leak on the floor and flow all the way to the front of the refrigerator thinking it was the refrigerator still unit is working fine opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS0

Near Cleveland, OH 44124

Brian M

Job Details: 06/22/2023

"Cc unit runs forever Ran auto test no error codesRan run test and no issues present, can not duplicate abnormal functions advised to watch"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS02

Near Rocky River, OH 44116

Manny

Job Details: 06/22/2023

Replaced ice door opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT2126PB0

Near Geneva, OH 44041

Dan H

Job Details: 06/22/2023

"Cleared evaporator , installed new defrost thermostat, op test good"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Conneaut, OH 44030

Dan H

Job Details: 06/22/2023

"Installed new capacitor, op test no good , unit needs new harness; ordrng 1 W11569161 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Broadview Heights, OH 44147

Bill

Job Details: 06/22/2023

"Cc no ice and evap freezing, confirmed cc last visit, changed Ui again per whirlpool tech line. Customer to monitor."

We serviced a

GE DISHWASHER

Model GDT605PSM4SS

Near North Ridgeville, OH 44039

David R

Job Details: 06/22/2023

"Cc unit is stopping halfway through cycle. All components working. Went through diagnostics. All components activating and working. No voltage short. Called and talked to techline. Possible sensor and control issue.Customer will contact if he wants to proceed. ; ordrng 1 WD21X26439 (Control) and 1 WD21X22830 (Sensor) and 1 WD12X25476 (Check valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model NGD4655EW4

Near Cleveland, OH 44130

Marie V

Job Details: 06/22/2023

"Cc that unit is taking too long to dry. Confirmed, found vent clogged up outside. Cleared all out. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Bay Village, OH 44140

David R

Job Details: 06/22/2023

"Cc unit when pressing the start button, will not run unless you hold the start button down, if you let go, the cycle will stop. No loose connections. Correct power. The switch isnt closing to keep power running through. Ordering start switch, timer and motor if needed. ; ordrng 1 WPW10117655 (Relay) and 1 WPW10185982 (Timer) and 1 WPL279827 (Motor) and 1 3387134 (Thermostat fix)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS01

Near North Olmsted, OH 44070

David R

Job Details: 06/22/2023

"Replaced FZ door. Tested and leveled, good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Cleveland, OH 44111

Marie V

Job Details: 06/22/2023

"Cc that unit is leaking. Confirmed, found fill hose leaking. Cust will buy new ones. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/22/2023

Cc unit not cooling properly Found unit not defrosting properly Ran test defrost defrost bi metal open Needs bi metal and jazz board ; ordrng 1 WPW10290745 (harns-wire) and 1 WPW10503278 (refer elect cont brd)

We serviced a

FRIGIDAIRE BUILT IN FRIDGE

Model FPRU19F8RFE

Near Aurora, OH 44202

Corina B

Job Details: 06/22/2023

CC that the unit is not cooling. Confirmed. Found a ball of ice on the evaporator. Used nitrogen found a leak on the evap. Cust does not want to repair at this time. ; ordrng 1 297414901 (Evaporator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Orwell, OH 44076

Dan H

Job Details: 06/22/2023

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.98oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE0

Near Mentor, OH 44060

Jason N

Job Details: 06/22/2023

Cc unit leaking waterWater leak originating from freezer section. Found defrost drain tray iced over. Cleared ice buildup in freezer section. Steamed out defrost drain and ensured good water flow through drain tube. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Mentor, OH 44060

Joe O

Job Details: 06/22/2023

Cycled ice maker. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT118FFFZ07

Near Eastlake, OH 44095

Joe O

Job Details: 06/22/2023

Replaced doors. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, OH 44105

Manny

Job Details: 06/22/2023

"Cc u it not locking, verified and unit wont lock, replaced latch, ran test cycle, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Seven Hills, OH 44131

Corina B

Job Details: 06/22/2023

CC that the unit is leaking in the ff section. Confirmed. Found the drain blocked with sediment. Cleared the drain. Opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Broadview Heights, OH 44147

Bill

Job Details: 06/22/2023

"Cc noise while spinning, confirmed cc spun drum by hand could hear a grinding sound. Pulled agitator out and found bra wire stuck in one of the holes. Removed object. Tested unit op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS0

Near Willoughby, OH 44094

Jason N

Job Details: 06/22/2023

"Cc unit not dispensing waterConfirmed no water dispense, unit is making ice. Checked pressure from valve. Good pressure all the way up to the door. Water tube is frozen up inside freezer door. Tried to run hot water through door tube. No good, unable to clear frozen tube. Advised customer they would have to shut unit down and leave door open for at least 24 hrs to allow tube to thaw naturally."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS05

Near Willoughby, OH 44094

Jason N

Job Details: 06/22/2023

"Cc unit stopped in ff section then freezer sectionFound both sections barely cool. Compressor running, no frost pattern on either evaporator, coils only cool. Tapped system, low side in 13 in/ hg vacuum. Shut down cooling, let system equalize, equalized pressure at 4 psi. Ran test 4 to home 3 way valve. Pressurized system with 140 psi of nitrogen, bubble tested all connections in rear compartment and both evaporators. No bubbles found. Called wp techline, Austin, suggestion at this point from lead is to replace both evaporators and recharge system and have customer monitor.. FF evaporator is not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11566897 (Evaporator freezer) and 1 W11595221 (Evaporator FF) and 1 W11557671 (Compressor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB01

Near Shaker Heights, OH 44122

Manny

Job Details: 06/22/2023

"Cc unit not cooling, verified and Ff warm, found frost buildup on evap, by metal is open, customer will contact wpl and ask them to cover the repair.; ordrng 1 W11551372 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM04

Near Maple Heights, OH 44137

Manny

Job Details: 06/22/2023

"Cc unit not making ice, verify and ice in bin, ran harvest test icemaker homes and filled, and bail arm was out, unit working as designed, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Parma, OH 44129

Corina B

Job Details: 06/22/2023

Replaced the door. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYM3

Near Chardon, OH 44024

Dan H

Job Details: 06/22/2023

"Installed new drain hose, found impeller on drain pump broken, installed new drain pump, op test good ; used 1 W10348269 () from stock"

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Euclid, OH 44123

Dan H

Job Details: 06/22/2023

"Installed new drain pump, op test good"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Highland Heights, OH 44143

Jason N

Job Details: 06/22/2023

"Cc unit not working/washing dishes Ran diagnostics, found code 4-3 for motor not running. Wash motor did not turn on during cycle test. Unit will need wash motor/pump replaced. Customer does not want to repair."

We serviced a

GE WASHER

Model GNW128SSM0WW

Near Cleveland Heights, OH 44118

Joe O

Job Details: 06/22/2023

"Cc: not spinningCustomer stated unit gets to spin cycle, then time jumps up and unit starts adding more water. Found error codes ue(unbalanced load) fe(overflow) de(lid switch failure) e2(lid micro switch defective). Found lid switch is functioning. Found ub load switch is not functioning. Unit thinks its off balance. Found switch not seated correctly. Reseated. Op test ok"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near North Olmsted, OH 44070

David R

Job Details: 06/22/2023

"Cc unit sparked, no power. Unit in garage. Customer just moved in and came from out of state. Dryer power cord arched, burned wires. Gave estimate for repair with new dryer cord, harness, terminal block ; ordrng 1 279320 (Terminal block kit) and 1 PT600L (4 prong dryer cord) and 1 W10901572 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Lyndhurst, OH 44124

Joe O

Job Details: 06/22/2023

"Cc: dented side Found cabinet damaged. Needs cabinet Manufacturing codes doesnt match, and part out of stock. Office to reschedule; ordrng 1 W10676680 (cabinet)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lyndhurst, OH 44124

Joe O

Job Details: 06/22/2023

"Cc: dented on rearFound rear panel. Need panelPart out of stock. Office to reschedule; ordrng 1 280043 (rear,panel)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Willowick, OH 44095

Jason N

Job Details: 06/22/2023

"Cc unit making noise, not spinning outCustomer showed video of unit making noise. Ran diagnostics, found code f7e5 for shifter fault. Checked under unit, found water leaking from gearcase. Clutch, pulley and shifter are wet. Unit will need gearcase replaced ; ordrng 1 W11454734 (Gearcase)"

We serviced a

WHIRLPOOL WASHER

Model WFW8740DW1

Near Parma, OH 44134

Manny

Job Details: 06/22/2023

"Cc u it not working properly, stated unit not unlocking, ran test cycle and f5e4 and f8e3 one for latch and one for pressure switch, unit needs switch and latch ; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Cleveland Heights, OH 44106

Corina B

Job Details: 06/22/2023

CC that the warming drawer is not on correctly. Confirmed. There is a dent on the left and right side of the drawer. Found the left side rail off. Reattached the rail. Unit is not hooked up to gas. Opt test ok.

We serviced a

JENN-AIR RANGE

Model JDS1450ML0

Near Mentor, OH 44060

Dan H

Job Details: 06/22/2023

"Installed new control, op test no good , customer stated whirlpool said if this doesnt fix it the customer is to call whirlpool, customer is going to contact whirlpool"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lyndhurst, OH 44124

Joe O

Job Details: 06/22/2023

"Installed gear case, washplate, slider, and stator. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT530HAMM0

Near North Royalton, OH 44133

David R

Job Details: 06/22/2023

"Replaced heater, ran diagnostics, showed customer, heater is working. Empty rinse aid dispenser. Advised customer per owners manual that Rinse Aid combined with Extended Dry will give you the best Heat performance that unit can provide. Op Test Ok."

We serviced a

WHIRLPOOL COOK TOP

Model KICU569XBL00

Near Moreland Hills, OH 44022

Joe O

Job Details: 06/22/2023

Cc: error codesFound error codes f47(power supply from power board to ui missing) f61(power control does not work). Found power control blown. Needs moduleModule shows discontinued; ordrng 1 W10857233 (module(discontinued))

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma, OH 44129

Manny

Job Details: 06/22/2023

"Steamed evap (35mins)Replace control, heater and module opt test ok advise customer to allow 24 to 48 hours for temps to equalize."

We serviced a

KENMORE REFRIGERATOR

Model n/a

Near Cleveland Heights, OH 44118

Corina B

Job Details: 06/22/2023

"CC that the unit is not cooling correctly. Confirmed. Fz 10 ff 44. Will need a thermostat. Checked with different model number the thermostat is the same. ; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBS0

Near Moreland Hills, OH 44022

Joe O

Job Details: 06/22/2023

"Cc: detergent pod remains, not washingFound sump is receiving proper power, not washing. Needs sump assemblyCustomer does not want to repair at this time; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Cleveland, OH 44122

Corina B

Job Details: 06/22/2023

Replaced the latch and control. Brought core back for return. Ran a calibration. Started a quick cycle. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Chardon, OH 44024

Joe O

Job Details: 06/22/2023

"Cc: not making iceFound ice maker is receiving proper power. Cycled ice maker. Unit calling for water, fill tube frozen. Needs water valve; ordrng 1 WPW10498976 (valve)"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Jefferson, OH 44047

Jason N

Job Details: 06/22/2023

"Cc unit shaking and clunking, front seal is ruinedFound tub/basket is not sitting at the correct orientation. Pulled top cover, found right side suspension spring broken. Unit will need new spring, and possibly new shock absorbers.; ordrng 4 W11545322 (Shock-absr)s and 1 W11314394 (Spring)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SARXXF04

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/22/2023

CC that the ice maker is leaking. Confirmed. Found the fill cup frozen. Steamed out the cup. Tested. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GFSS2HCYCSS

Near Willoughby, OH 44094

Corina B

Job Details: 06/22/2023

Replaced the valve. Cleaned the condenser coil. Tested. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Solon, OH 44139

Bill

Job Details: 06/22/2023

"Cc not making ice, confirmed cc. Took temps in freezer 7 degrees in ice maker, jumped ice maker to test opt test good. Started to put unit back together, noticed large ice chunk behind back panel. Removed panel, found large build up of ice around cap tube. Took pic of ice, explained to customer that unit needs a sealed system. Gave customer estimate, customer chose not to continue repairs at this time.; ordrng 1 W10507884 (Compressor) and 1 W11459354 (Evap) and 1 WPW10143759m (Dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Elyria, OH 44035

Angel

Job Details: 06/22/2023

"Cc that unit will start filling and wont do anything else will just stay in sensing wont got to wash. Ran diagnostics and no error codes tried a manual spin good and a manual agitation good as well did find that they had drain hose stuck inside the utility tub drain where it doesnt have any air gap which can cause issues and definitely cause issues with draining because the drain pipe fills up too quick and cant hold the speed of all the water that is draining out from the washer so I fixed that and ran an auto test and passed as should, asked customer for some clothes to start a cycle to see what it would do and it work as should did notice that the customer was holding the button to start it which Im pretty sure what was causing the issue unit working as designed opt test good."

We serviced a

MAYTAG DRYER

Model MEDP576KW0

Near Elyria, OH 44035

Angel

Job Details: 06/22/2023

Cc that handle on door is breaking and thinks its not heating properly. Confirmed handle is breaking will need outer door panel. Unit is heating good will need to check vent because its under a porch outside and cant see if its clogged. Customer stated she will check it out and office to reschedule part out of stock.; ordrng 1 WPW10284127 (Outer door panel)

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Amherst, OH 44001

Angel

Job Details: 06/22/2023

"Cc that unit was squealing real loud. Confirmed cc, idler pulley was worn out used repair kit from truck stock tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Amherst, OH 44001

Angel

Job Details: 06/22/2023

"Cc that the measure fill function was not working. Verified and its not working because of the water pressure its to low to measure, looked at line behind the refrigerator and found seal obstructing the inlet hole so I took it out replaced it properly and tested again and now its measuring as should but recommended customer to change the sattle valve he has installed with a quarter turn valve opt test good."

We serviced a

KITCHENAID WALL OVEN

Model KGBS146SBL0

Near Lorain, OH 44053

Angel

Job Details: 06/22/2023

"Cc that oven is not igniting. Confirmed cc, igniter is weak replaced igniter with truck stock one tested unit opt test good.; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/22/2023

Cc unit not cooling in ff section Found evap frosted over From experience control and evap cover is needed for repair Control is NLA

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRW07

Near Garrettsville, OH 44231

Brian M

Job Details: 06/22/2023

Cc unit not cooling properly Customer has concerns that at max unit is at temp Found unit to be getting to temp advised it watch Unit is functioning properly and advised on product placement

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, OH 44139

Brian M

Job Details: 06/22/2023

Installed lower spray arm and cleaned upper arm Removed glass from basket Ran test cycle unit it functional at this time

We serviced a

GE WASHER

Model gfw850spn0rs

Near Mentor, OH 44060

Dan H

Job Details: 06/22/2023

"Customer complaint that unit shuts off after a few minutes, confirmed, ran diagnostics found 3 error(locked rotor), test 14 does not spin, tech sheet says to replace the control, customer does not want repair at this time; ordrng 1 WH22X35517 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model krfc300ess07

Near Cleveland, OH 44113

Marie V

Job Details: 06/22/2023

"Cc that unit is leaking. Confirmed, found water valve cracked, will need new. ; ordrng 1 W11524655 (Water valve)"

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Lakewood, OH 44107

Marie V

Job Details: 06/22/2023

"Cc that unit is showing ld and is not draining. Confirmed, ran diag found error code F32 long drain. Stared u it on drain and spin, verify voltage going to drain pump, has 0. Also verify ohms on drain pump has 40kohms, will need new pump. Unit has a a noise when spinning basket by hand. And it comes from bearings. Showed cust. Will need bearings job and drain pump. Cust will buy new. ; ordrng 1 WPW10409079 (Drain pump) and 1 W10435302 (Bearing 111.85), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230HW3

Near North Olmsted, OH 44070

Marie V

Job Details: 06/22/2023

"Cc that unit takes a long time to dry. Unit is not getting flame going, found coils not connected all the way. Corrected . Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near North Royalton, OH 44133

David R

Job Details: 06/22/2023

"Cc unit leaking from bottom and broken ice bin. Hole in side of ice bin, customer buying from Amazon. Found drain tube clogged with debris and glass. When customer first got unit, shelf broke. Glass everywhere. Cleared drain tube and all glass. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL B/IN REFRIGERATO

Model WRX735SDBM02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/22/2023

Installed icemaker Harvest test and filled OP Test Ok Advised to let sit 48 hours to fill bin ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Avon, OH 44011

Angel

Job Details: 06/22/2023

Cc that unit is squeaking. Ran unit and confirmed will need idler pulley used Desamkit from truck stock tested unit opt test good.; used 1 DESAMKIT (dryer repair kit) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Westlake, OH 44145

Marie V

Job Details: 06/22/2023

"Cc that unit is taking too long to dry. Confirmed, found vent clogged up with water and lint, will need vent cleaned . Advice cust to replace foil vent, for rigid metal or flexible metal vent. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model TSI18A3L

Near Mentor, OH 44060

Dan H

Job Details: 06/22/2023

"Installed new valve, op test good"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/22/2023

Cc unit not powering onFound pinched wire on the igniter wire Fixed cable OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Painesville, OH 44077

Dan H

Job Details: 06/22/2023

"Installed new control and user interface, controls are working now, unit skipped right to done now, unit needs new lower harness; ordrng 1 W11569161 (Harness)"

We serviced a

MAYTAG WASHER

Model MFW9700SQ1

Near Westlake, OH 44145

Marie V

Job Details: 06/22/2023

"Cc that unit is leaking after every cycle. Confirmed leak, it coming from fill tube, is off position, corrected , explain cust that the only way for the to come off is a off balance load. Corrected and tested unit, no leaks. Op test ok"

We serviced a

GE REFRIGERATOR

Model GSH22JGDDCC

Near Bay Village, OH 44140

Angel

Job Details: 06/22/2023

"Cc that freezer is not cooling properly and ff section as well. Verified temps and freezer is at 39* overly packed and ff section was at 67*. Removed a lot of the food from the freezer to get to the evaporator and it was frosted over will need control board and thermistor also customer wanted to replace ff section door gasket ordering all parts. ; ordrng 1 WR55X10025 (Thermistor) and 1 WR55X11072 (Control board) and 1 WR24X10296 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Shaker Heights, OH 44122

Brian M

Job Details: 06/22/2023

Cc of leak from middle Ran test cycle let run for 20 min Could not duplicate a leak Advised on soap usage If leak continues advised on possibly a sump assembly ; ordrng 1 W11087376 (pump&motor) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

CROSLEY DRYER

Model CGD7011LW0

Near Lorain, OH 44055

Angel

Job Details: 06/21/2023

Cc that some times clothes will take 2 times to dry on a heavy. Verified by running unit and left it running for about 25mins and was kicking on and off as should and heating perfectly all the way to 184* and down to 144* and back up again since this is a gas dryer I was watching for the coils but they were opening and closing as should. Vent did seem weak from where I was looking at because it was high and couldnt get to it but they said there landlord cleaned it out but not sure how he did it. I cant find anything wrong with dryer its functioning as should. Talked to tenant and she said unit was not doing that before so I told her it has to be the vent or too much clothes in the dryer cant think of anything else I explained to her to make sure with landlord to get someone to clean out vent properly and go from there because I cant duplicate any issues. Gave them Dryer vent Wizard number fir landlord.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Mentor, OH 44060

Jason N

Job Details: 06/21/2023

"Cc unit not cooling in both sectionsFound both sections at room temperature. Compressor is not running. Compressor buzzing loudly when trying to start, amp draw on compressor at 8.7A. Compressor is locked. Found service bulletin for this model, W11634348 and s code S71162 for no cool due to compressor failure. Unit needs compressor replaced. ; ordrng 1 W11574734 (Compressor) and 1 W11109499 (Drier) and 1 TJAF1000 (Tube extension)"

We serviced a

AMANA DRYER

Model NGD4600YQ0

Near Madison, OH 44057

Dan H

Job Details: 06/21/2023

"Customer complaint that unit is not heating, confirmed, found thermal fuse open, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS07

Near Strongsville, OH 44149

Angel

Job Details: 06/21/2023

"Cc that breaker tripped and now the microwave doesnt want to turn on has no power. Confirmed cc, power at outlet is good so I took down unit and took it apart and found fuse open replaced fuse and tested unit and working fine heating perfectly as well explained to customer couldve been just a bad fuse or a lot times if you have more than one thing running at the same time with the microwave which pulls a lot of current can trip the breaker as of now working as should with no issues opt test good.; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Mayfield Heights, OH 44124

Corina B

Job Details: 06/21/2023

Replaced the lightbulbs. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Lakewood, OH 44107

Manny

Job Details: 06/21/2023

"Cc unit not washing, verified and found codes f6e4 for float switch issue, f6e1 for low water, and f4e3 for motor not running unit will need float switch and pump motor, customer will not proceed with the repair ; ordrng 1 WPW10591570 (pump&motor) and 1 WPW10195039 (float switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model LAT9406AAE

Near Mentor, OH 44060

Joe O

Job Details: 06/21/2023

Installed damper pads. Tested. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PF7A

Near Ashtabula, OH 44004

Dan H

Job Details: 06/21/2023

"Customer complaint that unit is freezing evaporator solid and customer has had to defrost several times and has replaced defrost thermostat , defrost heater is working, unit needs new control, customer does not want repair ; ordrng 1 5304502779 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model n/a

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/21/2023

"CC that the unit is not working. Confirmed. Found the thermal fuse is open. Will need a new fuse. Cust can install; ordrng 1 WPW10545291 (Thermal fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC3

Near Brooklyn Heights, OH 44131

Angel

Job Details: 06/21/2023

Cc that washer was not locking and would not start cycle. Found latch broken replaced latch tested unit opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Seven Hills, OH 44131

Bill

Job Details: 06/21/2023

"Cc no lights, confirmed cc last visit, changed board and harness. Tested opt test good"

We serviced a

JENN-AIR REFRIGERATOR

Model JSC24C8EAM00

Near Avon, OH 44011

Marie V

Job Details: 06/21/2023

"Cc that unit is not cooling properly or making ice. Confirmed, took temps over 40* freezer and almost 50* fresh food section,. Took evaporator cover off and found theres no frost just a small line. Verify with UV light on both evaporator and back of unit, found die on fresh food section evaporator coming in from wall. Took pics and showed cust, no die nowhere else on unit. Has internal leak. It cannot be repaired."

We serviced a

KITCHENAID ICEMAKER

Model KUID308ESS2

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/21/2023

"CC that the unit is not making ice. Confirmed. Ran diag no water going in. Checked the water coming out, good pressure. Valve is humming. Will need a new valve. ; ordrng 1 W10897719 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model DSHS6VGBBCSS

Near Euclid, OH 44117

Joe O

Job Details: 06/21/2023

Cc: vibration noiseInstalled new evap fan motor. No vibration. Op test ok

We serviced a

WHIRLPOOL WASHER

Model LSN1000LW0

Near Parma, OH 44129

Bill

Job Details: 06/21/2023

"Cc not working as it should, confirmed cc last visit. Ordered new motor, timer, cam, and coupling. Scheduled follow up for 6/23.; ordrng 1 WP8529935 (Motor) and 1 WP3954071 (Timer) and 1 285753A (Coupling) and 1 285809 (Cam)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrs321sdhz08

Near Rocky River, OH 44116

Manny

Job Details: 06/21/2023

"Cc unit not cooling, verified and temperatures in Fz at 29 and Ff at 52, evap is covered is frost, heater is open and not power from control to heater, ordering control and heater.; ordrng 1 W11650660 (Heater) and 1 W11566851 (Control)"

We serviced a

GE REFRIGERATOR

Model GFE24JGKGFBB

Near Austinburg, OH 44010

Dan H

Job Details: 06/21/2023

"Customer complaint that unit is not making ice, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair at this time ; ordrng 1 WR30X35286 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Parma Heights, OH 44130

Angel

Job Details: 06/21/2023

"Cc that agitator is making a loud noise. Verified and confirmed agitator was loose. Removed it from shaft and it had dome shavings around splines but gearcase shaft was kind of worn too so I tightened bolt and tested unit with clothes in it because by hand it was working fine and with weight it will not agitate Unit will need gearcase, agitator, belt and cam gave customer estimate and decided not to continue with repair.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WP3951744 (Agitator), used 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Parma, OH 44134

Angel

Job Details: 06/21/2023

"Cc that washers stopped and there was still water in it. Confirmed cc, unit was flashing F9E1 long drain looked underneath unit and found drain pump wires came off connector probably from an off balance load. Reconnected wires with connector tested unit opt test good."

We serviced a

KITCHENAID WALL OVEN

Model KODE507EBL00

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/21/2023

Replaced the upper and lower blower fans. Tested. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EPA02

Near Chesterland, OH 44026

Brian M

Job Details: 06/21/2023

Installed icemaker Cycled icemaker Advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HV

Near Novelty, OH 44072

Brian M

Job Details: 06/21/2023

Ui keeps backing out Error f6e0 Needs ui ; ordrng 1 W11335275 (Ui)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Wellington, OH 44090

David R

Job Details: 06/21/2023

"Cc unit not draining water or finishing cycle. Found broken wires by drain pump. Spliced, corrected. Good. All water drained, ran diagnostics, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Strongsville, OH 44149

David R

Job Details: 06/21/2023

"Cc unit not making ice. Door wires cut through. Will need new door. ; ordrng 1 LW10744163 (Door (stainless)), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Brecksville, OH 44141

David R

Job Details: 06/21/2023

"Cc unit not cooling correctly in FZ. Temp sensor 19* FZ, 40* FF. All fans working, no frost build up on evaps. 0 Low, 150 High while running. Resting 45 Low, 50 high. Called whirlpool,. Went over what was replaced, went over pressure readings, good. Tried test 40 for 3 way valve. Frost forming on FZ evap. Control issue. Control about dispenser controls all temp functions. Ordering control and 3 way solenoid. ; ordrng 1 W11533211 (Control) and 1 W11429989 (Solenoid)"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Parma, OH 44134

Bill

Job Details: 06/21/2023

"Cc would start filling stop, then cycle again. Confirmed cc found drain hose laying flat on the ground. Explained to customer what the system is doing and demonstrated what I was saying. Told customers that when I pull up diagnostic that I would get a long fill code. Pulled diagnostics code, had code f8e1 long fill. Hung hose over valve. Ran unit unit operated as intended. Recommend to customer to mount hose at that level and to get an extension kit for hose."

We serviced a

AMANA DRYER

Model NED4655EW1

Near South Euclid, OH 44121

Joe O

Job Details: 06/21/2023

Cc: not heatingFound thermal cut off open. Replaced thermal cut off. Tested. Unit is heating. Minimal heat transfer through venting. Advised customer to have venting cleaned. Op test ok ; used 1 279816 (CUTOFF) from stock

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