Service History 143 - Fred's Appliance

We serviced a

JENN-AIR REFRIGERATOR

Model jf42nxfxde02

Near Chagrin Falls, OH 44022

Manny

Job Details: 08/22/2022

"Replaced evap heater shield, opt test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Willoughby, OH 44094

Joe O

Job Details: 08/22/2022

"Cc: not washing, not spinning clothes outFound error code f8e1(long fill). Ran manual fill. Found low cold water pressure. Cold water valve not completely open. Opened water valve. Ran auto test and calibration. Ran quick wash. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Parma, OH 44130

David R

Job Details: 08/22/2022

"Cc unit making noise. Removed motor wheel cover and pencil fell out. Hitting blower wheel. Tested, good. SVC only"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ0

Near Painesville, OH 44077

Jason N

Job Details: 08/22/2022

"Cc unit oven not lighting Customer stated that the oven bake and broil are not clicking or igniting randomly. Ran bake test several times, oven ignited and after 1 spark and cycled. Ran broil test several times, good ignition and flame. Could not get unit to fail with bake or broil, unit is working properly at this time, could not duplicate issue."

We serviced a

WHIRLPOOL RANGE

Model WGG755S0BS01

Near Euclid, OH 44123

Corina B

Job Details: 08/22/2022

CC that the unit upper oven is not heating and the front right burner is not working correctly. Confirmed. Found a piece of dirt in the orfice. The bake has 120 volts to the igniter. Will need a new igniter. ; ordrng 1 12400035 (Igniter)

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS01

Near Chagrin Falls, OH 44022

Manny

Job Details: 08/22/2022

"Cc 2 LEDs out in the Ff and in the fz, replaced LEDs opt test ok"

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Kirtland, OH 44094

Joe O

Job Details: 08/22/2022

Installed ice maker. Cycled. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/22/2022

"Replaced gearcase and slider. Ran calibration , then ran high speed spin. Pass op test ok"

We serviced a

ELECTROLUX REFRIGERATOR

Model lfht1817lf9

Near Rocky River, OH 44116

Angel

Job Details: 08/22/2022

"Cc that unit was leaking. Unit has no water hooked up to it. When I looked in back noticed it does not have an access cover and found that when unit goes into a defrost the suction line to the evaporator starts leaking from condensation once it kicks back on its back to normal. Called BJ explained issue and asked me to check evaporator and it was perfect BJ stated unit will need access cover installed. Gave customer estimate and fir access cover and stated she will get it and install it. Charged service call.; ordrng 1 241733911 (Cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2866PF3

Near Bay Village, OH 44140

Angel

Job Details: 08/22/2022

"Cc that ff section was not cooling properly. Took temperatures and ff section was at 56* and freezer was at 9*. Took off evaporator cover and found it all frosted up. Found bi metal coming apart made sure heater was good and it was unit will need bi metal replaced. Steamed out evaporator for customer so they can cool for now since part is out of stock. Office to reschedule. ; ordrng 1 242046001 (Bi metal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGTR1837TF0

Near Lakewood, OH 44107

Gabriel P

Job Details: 08/22/2022

Found freezer at the negative degrees-6 cause customer had it at the coldest temperature and fan air trap setting was at the coldest as well move it to cold so it can allow more airflow to fridge fresh food section everything working as design

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austinburg, OH 44010

Dan H

Job Details: 08/22/2022

"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"

We serviced a

KITCHENAID RANGE

Model KFGG500EBS4

Near Painesville, OH 44077

Jason N

Job Details: 08/22/2022

"Cc unit oven temperatures are not correct Customer stated the oven temperatures are too low according to the temperature gauge they are using in the oven. Ran bake test to 350 degrees. Temperatures showing -25 degrees lower then display. Adjusted calibration to +20 degrees. Reran bake test, let cycle for several minutes. Oven temperatures average 346 degrees, within acceptable range. Advised customer they oven temperature gauges are not usually accurate, and to let oven cycle for 10-15 after preheat to allow temperature equalization. Unit is working as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 08/22/2022

"Found two error code delete then the ran calibration and auto test it pass,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Middleburg Heights, OH 44130

David R

Job Details: 08/22/2022

"Temp reading 18-20* for FZ and 40* for FF. Took off evap cover, frosted about halfway up. Called techline. Documented all parts replaced. Main control, heater, thermistor, evap harness. Ran diagnostics. Defrost test passed. Heater is working and evap fan is also working as well. Techline said they are putting it up review with engineering. Will be in contact ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near North Ridgeville, OH 44039

David R

Job Details: 08/22/2022

"Customer said unit is doing the same thing as it has been previous 2 visits. Either not coming on, will not allow customer to cycle through options or finishing loads, will shut off halfway through. Took pics of circuit tester, shows correct. No error codes. Ran test, All components are working and functioning properly. Seems like there might be a short going on in control to UI. Ordering control, UI, filter and power cord.**this will be third time replacing control and UI, ; ordrng 1 W11543994 (Control) and 1 W11614635 (Filter) and 1 W11551294 (Power cord) and 1 W11478524 (UI)"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2800XTVY1

Near Avon Lake, OH 44012

Angel

Job Details: 08/22/2022

Cc that panel is not working. Verified and one side of the panel works but the other doesnt took apart to verify are wiring and tried resetting but nothing. Ordering panel and control. Parts out of stock office to reschedule.; ordrng 1 WPW10285178 (Control) and 1 WPW10175356 (Panel)

We serviced a

GE RANGE

Model JS750DF1WW

Near Ashtabula, OH 44004

Dan H

Job Details: 08/22/2022

Installed new inner door glass

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/22/2022

Cc that the unit is not making ice all the time. Sometimes is working sometimes it does not. Took temps 6* in freezer and 38* fresh food section. Temp was set to 2* on freezer. Set back to recommended temps. Advice cust to monitor. But is unit is working properly at this point . Explain cust that if cant see problem with unit is hard to identify the issue. Op test ok

We serviced a

GE RANGE

Model JB630DF1WW

Near Windsor, OH 44099

Brian M

Job Details: 08/22/2022

Cc unit stuck right front on high Needs switch Customer wants to install ; ordrng 1 WB24T10153 (infinite switch) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Elyria, OH 44035

David R

Job Details: 08/22/2022

Replaced heater. Ran diagnostics

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Euclid, OH 44123

Corina B

Job Details: 08/22/2022

"CC that the time dry works fine its the sensor that does not work. Checked the power, good. Replaced the cutoff. Turned on sensing cycle, cycling down. Opt test ok Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent."

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Painesville, OH 44077

Jason N

Job Details: 08/22/2022

Installed UI panel. Ran operational test. Op test good.

We serviced a

GE FREEZER

Model GTS16GTHMRBB

Near Geneva, OH 44041

Brian M

Job Details: 08/19/2022

Cc of noise Found noise coming from fan Needs fan motor ; ordrng 1 Wr60x31522 (Fan motor) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Avon Lake, OH 44012

Angel

Job Details: 08/19/2022

"Cc that unit stopped cooling again. Verified and found that evaporator started freezing up again. Unit will need ui, control and thermistor replaced. Ordering parts. Office to reschedule control out of stock on my end.; ordrng 1 W11203289 (Ui) and 1 W10384183 (Thermistor) and 1 W11546690 (Control)"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Middlefield, OH 44062

Jason N

Job Details: 08/19/2022

"Cc unit not spinning out Ran auto test cycle, found washplate spinning with basket, drive hub is worn. Unit is under 60 mo. warranty. Replaced drive hub using truck stock part. Reran op test, all functions passed. Op test good. ; used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS

Near Avon Lake, OH 44012

Angel

Job Details: 08/19/2022

"Cc that unit was saying it wasnt closed and now it wont turn on. Verified and found fuse blown unit will need fuse and interlock switches. Replaced interlock switches and fuse tested unit. Opt test ok.; used 1 W11244490 (INTERLOCK SW KIT), and 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

MAYTAG DRYER

Model MEDP575GW0

Near Middlefield, OH 44062

Jason N

Job Details: 08/19/2022

"Installed heater element. Ran dryer op test, good heat and airflow. Op test good."

We serviced a

JENN-AIR COOK TOP

Model JGCP436HL00

Near Solon, OH 44139

Corina B

Job Details: 08/19/2022

"CC that the unit is clicking when turning on. Confirmed. Checked the outlet, open ground. Plugged unit into a different outlet, no clicking after it lights. Will need an electrician. Opt test ok."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Ashtabula, OH 44004

Dan H

Job Details: 08/19/2022

"Customer complaint that unit is not starting, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW03

Near Euclid, OH 44132

Joe O

Job Details: 08/19/2022

"Cc: not coolingFound temps in freezer at 40 degrees, ff at 54 degrees. Found ball of ice on cap tube. Needs compressor, evaporatorCustomer does not want to repair at this time ; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near Aurora, OH 44202

Corina B

Job Details: 08/19/2022

Replaced the glass. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Grafton, OH 44044

David R

Job Details: 08/19/2022

"Customer said unit getting error code, didnt know which one. No stored error codes. Customer said unit will run without water being put into unit, will have to unplug and plug back in. Verified hot and cold water coking into unit. All components are working, no stored error codes. Sending over to office, per notes Whirlpool will issue parts authorization. Contact customer after and go from there. Need main control ; ordrng 1 W11419171 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEE01

Near Conneaut, OH 44030

Dan H

Job Details: 08/19/2022

"Installed new control, advised customer to monitor"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Euclid, OH 44123

Joe O

Job Details: 08/19/2022

"Cc: no cold water, not rinsing properlyFound error code f0e4(spin limited by water temp) f0e7(load detected during cleaning cycle). Found hot and cold reversed. Swapped lines. Ran quick test cycle. Entitlement shows under 1 year"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Elyria, OH 44035

Marie V

Job Details: 08/19/2022

"Cc that the unit have not been working in the past 6 months it started leaking, stewards appliance its been trying to fix for them. Today I found heater is broken, floor is damage. Took pics. Also top of the appliance is damage, also took pics, of top. Replaced heater and ran unit over 20 min, no leaks. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Strongsville, OH 44136

David R

Job Details: 08/19/2022

Cc unit leaking. Found wash pump broke and cracked seal. Had one from t/s. Replaced. Tested. Good. Op Test Ok.; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Rock Creek, OH 44084

Dan H

Job Details: 08/19/2022

"Customer complaint that unit is not making ice, no ice maker error codes, ice maker harvests and fills, unit needs new control and fresh food section evaporator cleared, customer does not want repair ; ordrng 1 W10843055 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS00

Near Brecksville, OH 44141

David R

Job Details: 08/19/2022

"Cc noise. Fans are good. I can hear the damper motor starting to get loud. Will need damper ; ordrng 1 WPW10248595 (Damper control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44110

Joe O

Job Details: 08/19/2022

"Cc: not advancing, not fillingFound error codes f8e1(long fill). Found cold water shut off to unit. Advised of sensing and water level. Turned on water. Ran auto test and calibration. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near East Cleveland, OH 44112

Joe O

Job Details: 08/19/2022

"Cc: not igniting, clickingFound open ground on outlet. Need electrician"

We serviced a

GE REFRIGERATOR

Model PFE28RSHFSS

Near Chagrin Falls, OH 44023

Jason N

Job Details: 08/19/2022

Installed condenser fan. Verified operation. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kirtland, OH 44094

Dan H

Job Details: 08/19/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW01

Near Broadview Heights, OH 44147

David R

Job Details: 08/19/2022

"Office number is on file. Called and they are saying unit is still under warranty. No information, will need them to send us all purchase POP information before ordering parts.Cc unit not cooling on bottom FF section. Took note that FZ is packed and not having good airflow, took pics. Also found unit is not going into defrost mode. No voltage from control. Will need to replace control and evap harness with bi metal. Steam all ice build up.**2 job count. ***apartment office needs to send over POP ; ordrng 1 W11213872 (Harness with defrost) and 1 4388931 (Defrost control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44102

Angel

Job Details: 08/19/2022

Replaced heater tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Rome, OH 44085

Brian M

Job Details: 08/19/2022

Installed parts Ran test cycle OP Test Ok

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/19/2022

Cc unit not filling Unit stuck in drain mode Found drain hose kinked Fixed installation OP Test Ok

We serviced a

AMANA REFRIGERATOR

Model ABB2221FEZ

Near Streetsboro, OH 44241

Brian M

Job Details: 08/19/2022

Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID RANGE

Model KFGG500ESS3

Near Amherst, OH 44001

Marie V

Job Details: 08/19/2022

Cc that the knobs arent straight. Confirmed. Corrected issue. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBCS24RSBS04

Near Chagrin Falls, OH 44022

Jason N

Job Details: 08/19/2022

"Could not install bimetal thermostat, part shipped is incorrect. Retrieved part for return if needed. Reordering part and rescheduling customer. ; schdld next appmnt for 8/26 FRI !"

We serviced a

GE DISHWASHER

Model PDW1860NSS

Near Cleveland, OH 44113

Angel

Job Details: 08/19/2022

Cc that unit will not latch and unit just keeps running. Confirmed latch is stuck as if it was closed. Will not let me cancel or get into diagnostics had too turn off unit because if not it will just keep running. Took apart door to verify switches and they were functioning as should looks like control shorted staying in locked position keeping unit running. Unit will need main control. Control comes as a kit with ui and part is discontinued no longer available. Charged service call.; ordrng 1 WD21X10357 (Control and ui kit)

We serviced a

MAYTAG RANGE

Model MGR8800FZ2

Near Parma, OH 44134

David R

Job Details: 08/19/2022

"Cc same problem like earlier this year. Unit will bake properly for but when recycling on. Will not cycle bake on. Ordering control, module and ignitor. ; ordrng 1 WPW10340325 (Control) and 1 W11162730 (Spark module) and 1 WPW10324262 (Bake igniter)"

We serviced a

AMANA REFRIGERATOR

Model ARS2464BB

Near Cleveland, OH 44143

Dan H

Job Details: 08/19/2022

"Customer complaint that unit is leaking, confirmed, unit is leaking from valve and guest fitting, found ice maker fill tube frozen, unit needs new valves and fitting; ordrng 1 WP12544002 (Valve) and 1 2300868 (Guest fitting) and 1 12002193 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Willoughby, OH 44094

Dan H

Job Details: 08/19/2022

"Customer complaint of frost build up in freezer section, found freezer section door not sealing on the upper right side, used petroleum jelly to help gasket stick to cabinet"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near East Cleveland, OH 44112

Joe O

Job Details: 08/19/2022

"Cc: not making ice, not producing waterFound supply line smashed under unit. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Found no water through supply line. Water valve on unit is humming. Need plumberSpoke to BJ, serial under 1 year."

We serviced a

MAYTAG WASHER

Model MVWC6ESWW1

Near Chagrin Falls, OH 44023

Jason N

Job Details: 08/19/2022

Installed ATC switch. Started normal load wash. Unit started filling with water to sensed level and then advanced to agitation. Op test good. ; saved tckt

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X16DW00

Near Cleveland Heights, OH 44118

Joe O

Job Details: 08/19/2022

"Cc: not cooling properlyFound temps at 44 degrees. Found evap completely frosted over. Ohmed out defrost thermistor(41k ohms), ohmed out compartment thermistor (3k ohms). Entered manual defrost. Defrost heater only receiving 57v. Tested at control. Only receiving 57v. Checked at outlet. Found unit has an open ground. And voltage issues. Found at outlet getting 56v between hot and ground, 47v between neutral and ground, and 118v between hot and neutral. All thermistor check good. Unit did enter defrost. Advised customer he needs an electrician."

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ

Near Beachwood, OH 44122

Jason N

Job Details: 08/19/2022

"Cc unit unit door creaks when opening, and deli drawer doesnt seem to to align correctly Adjusted cabinet left side adjusted to even out weight transfer when door is opened. No longer making creak sound when opening. Temperature checked unit, all temperatures in acceptable range. Deli drawer operation is as designed, advised customer on keeping more product in drawer for easier opening. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brecksville, OH 44141

Corina B

Job Details: 08/19/2022

Replaced the heater. Ran a calibration and a rinse cycle. No leaks. Opt test ok

We serviced a

TAPPAN RANGE

Model TGF657BFW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/19/2022

Cc that the oven does not works. Confirmed. Found weak ignitor. Unplugged unit. Replaced ignitor. Tested unit. Only broil works. Called BJ. Check power at the valve 0 volts. Good. Ignitor 0 volts not good. Control is not working . Control is also discontinued. Cant be repair ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ2

Near Columbia Station, OH 44028

Marie V

Job Details: 08/19/2022

Cc that the oven worked at the beginning but now does not comes on. Confirmed found ignitor was not working properly. Replaced. Tested many times. Had cust try it. Pass. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ03

Near Brecksville, OH 44141

Corina B

Job Details: 08/19/2022

CC that the small bin does not shut. Confirmed. The bin is hits the reservoir housing. Moved shelf out and bin shuts. Opt test ok

We serviced a

WHIRLPOOL STACK W/D

Model WGT4027HW1

Near Streetsboro, OH 44241

Brian M

Job Details: 08/19/2022

Installed control OP Test no good as soon as I hooked up control and powered back on drain pump kicked on and took out control Needs drain pump and control ; ordrng 1 W10919003 (pump-water) and 1 W11481725 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW

Near Cleveland, OH 44113

Angel

Job Details: 08/19/2022

Cc that unit will not work. Verified and found door did not have the door catch Unit will need catch does not have a catch to maintain door closed. Opened up catch cover and found catch had fell off reinstalled catch and door started functioning as should. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mogadore, OH 44260

Brian M

Job Details: 08/19/2022

Installed control and fan OP Test Ok Also replaced led ; used 1 W10695459 (LED MODULE) from stock

We serviced a

GE DRYER

Model GDT42EASJ0WW

Near Berea, OH 44017

Marie V

Job Details: 08/19/2022

"Cc that the unit is squeaking. Confirmed. Found the top fron bearing is broken. Also rear bearing needs replaced with pulley. Gave estimate. Cust will speak to husband to see if they will continue. ; ordrng 1 WE3M33 (Bearing) and 1 WE3M52 (Bearing plastic) and 1 WE3M51 (Glide) and 1 WE03X31620 (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKW0

Near Cleveland, OH 44109

Corina B

Job Details: 08/19/2022

CC that the unit is not centered. Confirmed. Found the door bowing in. Took picture. Door is not bowing in on previous techs pic. Called BJ. ; ordrng 1 W11416777 (Panel)

We serviced a

WHIRLPOOL WASHER

Model WTW5200VQ2

Near Bedford Heights, OH 44146

Brian M

Job Details: 08/19/2022

Installed motor installed timer Timer knob broke while disassembling Needs knob ; ordrng 1 WP8566022 (knob)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44129

David R

Job Details: 08/19/2022

"Cc unit was leaking. Unit not leaking. Verified valves and filled tub up. Good, no leaks. Found service pointer for updated actuator. Replaced because spin was working but not agitate. Tested. Good. No error codes. Good. Op Test Ok. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Eastlake, OH 44095

Dan H

Job Details: 08/19/2022

"Customer complaint that unit is not cleaning clothes, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and began washing, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW7

Near Brooklyn, OH 44144

David R

Job Details: 08/19/2022

Cc door just wont open all the way. Started a couple days ago. Broken pads on door. Replaced from t/s. Both sides. Good. Op Test Ok.; used 2 8268961 () from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Beachwood, OH 44122

Corina B

Job Details: 08/19/2022

Replaced the damper. Opt test ok

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23BC65KS7

Near Beachwood, OH 44122

Corina B

Job Details: 08/19/2022

"CC that the unit is not making ice or dispensing water. Confirmed, found the water line frozen. Steamed out the waterlines. Found the filter cracked. Advised cust to replace the filter and check if there is water coming out. If not will need the housing. Lowered the top shelves. ; ordrng 1 240396002 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX STACK W/D

Model FFEL3911QW0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 08/19/2022

"Cc unit leaks underneath and will randomly not advance cyclesChecked for leaks under unit, ran normal wash cycle, found water spraying from inlet water valve inside unit. Unit will need inlet water valve replaced.; ordrng 1 137353500 (Inlet valve coil) and 1 5304508358 (Fill hose)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Cleveland, OH 44105

Joe O

Job Details: 08/19/2022

Cc: gaskets coming offReseated gaskets. Ensured the gaskets are sealing. Op test ok

We serviced a

KENMORE REFRIGERATOR

Model 596.72383411

Near Bay Village, OH 44140

Marie V

Job Details: 08/19/2022

"Cc that need refrigerator back up and running good. Took temps freezer is at 17* lost of frost all over freezer. Middle bin is broken, also top rails are broken as well. Ice buildup under bottom drawer on freezer and it broke liner. Showed cust pick. Gave estimate for things that can be replaced. Cust will not fix. ; ordrng 1 WPW10661886 (Screw) and 1 W10858802 (Center bin) and 1 W10850332 (Left bracket) and 1 W10858092 (Bracket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Brooklyn, OH 44144

Angel

Job Details: 08/19/2022

Replaced ice maker and ice box fan tested to make sure fan was functioning and icemaker cycled properly. Opt test ok.

We serviced a

ROPER WASHER

Model RAS7133RQ4

Near Bedford Heights, OH 44146

Brian M

Job Details: 08/19/2022

Installed coupler OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 08/19/2022

"Installed new door, ice maker water lin was a different size on new door used guest fitting to connect, op test good ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Chardon, OH 44024

Corina B

Job Details: 08/19/2022

"CC that the unit is not draining. Unit was not hooked up to water or the drain hose. Replaced the drain pump and heater. Put water in the unit tested the drain pump, drained. Could not run the dishwasher. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM0

Near Westlake, OH 44145

Marie V

Job Details: 08/19/2022

"Cc that the unit is not washing. Confirmed. Found motor getting proper voltage, unit will need new motor. Gave estimate . Cust said that he has extended warranty, that whirlpool said that they are good. Cust did not paid sc. ; ordrng 1 WPW10482502 (Motor pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Rocky River, OH 44116

Angel

Job Details: 08/19/2022

Cc that the unit is rocking back and forth. Verified and unit was not leveled it was leaning from the rear left side leveled unit for customer and ran a auto test to make sure everything functions properly and it was spinning as should no banging around. Opt test ok.

We serviced a

KENMORE WALL OVEN

Model 790.413994

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/19/2022

Installed control OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Mayfield Heights, OH 44124

Joe O

Job Details: 08/19/2022

Found new dispenser broken(someone write part broken on box). Used truck stock. Installed dispenser. Op test ok; used 1 W10861000 (DISPENSER-DISHWASHER) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2059GES

Near Bratenahl, OH 44108

Manny

Job Details: 08/19/2022

"Recover refrigerant, replaced compressor, and filter charge with 145psi of nitrogen to check for leaks, pressure holding and no leaks detected evap is not needed since no leaks in system, placed in a 29in vacuum and holding for 15 minutes, charged with 5OZ of R134a pressure holding at 3 psi, good frost pattern on evap, in-unit is cooling, temps on arrival 82 in ff and 80 in fz, temps before leaving 50 in fz 62 in ff, unit is cooling advise customer to allow 24 hrs for unit to reach set temps, opt test ok"

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Cleveland, OH 44103

Jason N

Job Details: 08/19/2022

"Cc unit not dispensing detergent Ran diagnostics cycle, verified detergent dosing pump is working. Adjusted concentration. Advised customer if more detergent is needed for larger loads, ensure the Extra Power button is on. Unit is working as designed."

We serviced a

KENMORE DRYER

Model 110.67032601

Near Painesville, OH 44077

Dan H

Job Details: 08/19/2022

"Customer complaint that unit is smoking, found cat food inside heating element, found mouse pee all over inside dryer, customer does not want dryer cleaned, customer is going to get a new dryer"

We serviced a

MAYTAG DRYER

Model MEDB855DC4

Near Painesville, OH 44077

Brian M

Job Details: 08/19/2022

Cc of noise Found noise coming from idler Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Mentor, OH 44060

Joe O

Job Details: 08/19/2022

"Cc: doesnt turn onFound water in float switch. Cleared water tested. Unit filling, washing and draining. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FVMS01

Near Pepper Pike, OH 44124

Manny

Job Details: 08/19/2022

"Replaced optics, ran harvest test and ice maker harvest and fills, advise customer to allow 12-24 hours for unit to make enough ice, and replace bulb with TS# 8009 and no charge on bulb per JS, opt test ok took core for return.; used 1 8009 (APPLIANCE BULB) from stock"

We serviced a

WHIRLPOOL RANGE

Model GR445LXMS

Near Madison, OH 44057

Dan H

Job Details: 08/19/2022

"Customer complaint that oven is not working, found control lock on, turned off, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW5500FC

Near Fairview Park, OH 44126

David R

Job Details: 08/19/2022

Gasket was not put on correctly centered. Corrected. Tested. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Berea, OH 44017

David R

Job Details: 08/19/2022

"Replaced drain pump. Ran diagnostics, good. All lines are good. No kinks. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED4900XW2

Near North Olmsted, OH 44070

Angel

Job Details: 08/19/2022

Replaced motor and blower wheel tested unit. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Avon, OH 44011

Marie V

Job Details: 08/19/2022

Cc that the lights are not working. Confirmed. Replaced fresh food section light. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Chesterland, OH 44026

Jason N

Job Details: 08/19/2022

Installed motor/pump assembly. Ran diagnostics cycle in entirety. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near North Olmsted, OH 44070

Angel

Job Details: 08/19/2022

Cc that theres a black piece sitting in the bottom basket. Verified and found that it was the spray arm when i removed the spray arm to remove heater i set it in the basket and forgot to reinstall. Installed spray arm. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/19/2022

Replaced control. Op test okNo core for return.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507ESS01

Near Amherst, OH 44001

David R

Job Details: 08/19/2022

Replaced control LED and main control. All lights are good and working. Used floor mat to pull unit out. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL

Near Chagrin Falls, OH 44022

Brian M

Job Details: 08/18/2022

Cc soap dispenser not working Ran diagnostics test x2 could not duplicate a issue with soap dispenser unit is functioning properly at this time

Our Service

Our Training