We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44111
Angel
Job Details: 02/22/2022
Cc that unit will start beeping and flashing about a hour passed the cycle. Ran diagnostics and had a F10E2 vent wax motor problem also a F9E2 not draining and F8E4 float switch ran test on unit and passed looked underneath and saw some water and found that the heater is leaking unit does not have the updated heater ordering heater and vent since its given problems as well. Ordering parts.; ordrng 1 W11537778 (Heater) and 1 W11416460 (Vent) and 1 W11545539 (Gasket)
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Ashtabula, OH 44004
Dan H
Job Details: 02/22/2022
"Customer complaint that unit is not spinning, found wash plate stripped, found gearoil all over under unit and all over motor and rotor, unit needs new washplate , motor , rotor, and gear case, customer does not want repair, ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10754158 (Stator) and 1 W10754161 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 79041079100
Near Madison, OH 44057
Dan H
Job Details: 02/22/2022
"Installed new control and oven temperature sensor , op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AW2
Near Independence, OH 44131
David R
Job Details: 02/22/2022
"Replaced ignitor. Ran pre heat, waited extra 5-10 mins. Tested temp, good. Cycling, good. Op test ok."
We serviced a
KENMORE DRYER
Model 110.670826
Near Gates Mills, OH 44040
Joe O
Job Details: 02/22/2022
"Cc: clicking, not runningFound error code f40(communication error between main control and motor control). Found blown thermal fuse. Jumped out thermal fuse. Found rollers thumping in tumble. Needs thermal fuse and rollers; ordrng 1 WP3390719 (fuse-thrml) and 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ0
Near Chardon, OH 44024
Joe O
Job Details: 02/22/2022
"Installed suspension rods. Ran auto test. No good. Found basket bouncing around in spin. Found shaft holding basket on gear case broke free from gear case. Needs gearcaseCustomer does not want to continue. Office to contact; ordrng 1 W11454741 (Gear case)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Lakewood, OH 44107
Angel
Job Details: 02/22/2022
"Cc that unit was not making ice. Verified and found that the icemaker did not finish a cycle tried jumping it to cycle and nothing tried reseting unit and jumping it again and nothing. Unit will need icemaker replaced. ordrng 1 D7824706Q (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Brecksville, OH 44141
David R
Job Details: 02/22/2022
Cc unit making loud noise. Loud cycling from icemaker when tray is twisting. Ordering icemaker ; ordrng 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chardon, OH 44024
Joe O
Job Details: 02/22/2022
"Cc: not running through cycle, not fillingFound no stored error codes. Ran auto test. Unit is not agitating. Found capacitor damaged. Motor spins freely. Needs capacitor; ordrng 1 W11395618 (Capacitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Painesville, OH 44077
Joe O
Job Details: 02/22/2022
Installed ice box. Advised customer to monitor. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HW3
Near Parma Heights, OH 44130
Marie V
Job Details: 02/22/2022
Replaced magnetron. Tested unit. Op test ok
We serviced a
MAYTAG WASHER
Model LAV3600AWW
Near Cleveland, OH 44135
Marie V
Job Details: 02/22/2022
Replaced water valve. Tested uni. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44055
Marie V
Job Details: 02/22/2022
"Cc that the unit makes a noise when is filling up. Confirmed unit will need cold water valve amd looked underneath unit and found lost of oil coming out. U it will also need gearcase, belt and cam.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11168740 (Cold water)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Amherst, OH 44001
Marie V
Job Details: 02/22/2022
Replaced thermostat. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Rocky River, OH 44116
Angel
Job Details: 02/22/2022
Replaced freezer door. When customer looked at door he did not like that the freezer door was shinier than the ff section one. Gave file number to customer and explained to him they will have to call whirlpool for further assistance on issue. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Brecksville, OH 44141
David R
Job Details: 02/22/2022
"Cc unit not heating up correctly both ovens, knobs are coming apart and chipping. Ignitors turning colors, wont keep temp or heat up to temp, screws to ignitors are broken and will need to be drilled out. Sensors test a little over the ohm point. Ordering ignitors, sensors, knobs, bezels and screws. ; ordrng 5 W11030413 (Knobs)s and 1 W10814133 (Bezel) and 2 WP7432P143-60 (Bake igniter)s and 2 WP7430P044-60 (Top sensor)s and 1 WP4159193 (Screws)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/22/2022
Installed door OP Test no good Found that door is missing wiring harness and that ice maker plug does not match Reinstalled old door Needs reviewed for correct part Part on door matches part look up but wiring does not match Ordering controls just in case its a update Called whirlpool abs they said there is no know issues ; ordrng 1 W10849514 (dor-fip) and 1 W11222983 (trim) and 1 W11533213 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44128
Manny
Job Details: 02/22/2022
"Replaced OWI sensor, ran test cycle unit still doing the same thing. Call techline, determine unit has an power under load causing the unit to restart when it gets to the heater unit has 115V when set to diagnostics and gets to step 1 voltage drops to 105v and when gets to step 6 voltage drops to 76V, unit needs at least 108V for normal operation. Unit is working as designed, but has voltage issues from power supply, advise customer to have an electrician take a look because there has to be a pinch, broken or burned wire in the house electrical."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE234GPS0
Near Bentleyville, OH 44022
Corina B
Job Details: 02/22/2022
"CC that the unit is not washing the dishes. Ran diag F4E3 Wash Motor - Motor Not Running, confirmed. Checked the power at the control 0 volts. Will need a new control and ui. Advised cust the pump and motor may need to be replaced also. Office to reschedule appointment . ; ordrng 1 W11305303 (Control) and 1 W11162736 (Ui)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Novelty, OH 44072
Brian M
Job Details: 02/22/2022
Installed evap fan kit and evap cover OP Test Ok Advised to watch and let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44106
Gabriel P
Job Details: 02/22/2022
"Replace rollers,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Cleveland, OH 44106
Gabriel P
Job Details: 02/22/2022
"Found cement block broken and bolt punch a hole on tub gave estimate customer will not fix ; ordrng 1 W11460604 (Tub) and 1 W11314652 (Cement block) and 3 W11314651 (Bolt)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JTP45W0W2WW
Near Bratenahl, OH 44108
Gabriel P
Job Details: 02/22/2022
"Customer want to know how much ui cost but it was discontinued also turn on oven it was working,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDM25SHBL1
Near Kirtland, OH 44094
Corina B
Job Details: 02/22/2022
"CC that the unit has soap suds leaking from the door. Started cycle with a cascade pod. Tub does have a lot of suds. Started to overflow with suds. Used oil to get rid of the suds. Started a cycle with finish detergent, no suds. The water line was rubbing against the motor causing the plastic to wear down. Advised cust to replace the waterline and detergent. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near University Heights, OH 44118
Manny
Job Details: 02/22/2022
"Cc unit squeaking with heavy load, belt on unit is slightly bigger than the one the unit uses, Replaced belt ran cycle with a load got load soaked and drain the unit set to drain and spin, unit spinning with no noise. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Brian M
Job Details: 02/22/2022
"Cc no ice and sometimes waster stops flowing Found valve to malfunctioning ; ordrng 1 WPW10341329 (water valve assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/22/2022
"Cc frost buildup in freezer, found frost in left rail not allowing door to close all the way therefore letting warm air inside the freezer and causing frost, removed door and steamed freezer and gasket. Leveled the unit so door can close by gravity. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bedford Heights, OH 44146
Jason N
Job Details: 02/22/2022
Installed main control. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Aurora, OH 44202
Jason N
Job Details: 02/22/2022
"Cc unit leaking from left side Pulled front door panel, ran wash cycle, evidence of water dripping inside door. Found water starts leaking at vent deflector during cycle. Unit needs vent gasket. Customer not repairing at this time, estimate only. ; ordrng 1 WP8269259 (Vent gasket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/22/2022
"Cc unit making buzzing noiseCustomer stated unit was making a buzzing noise then stopped for the past few days. Checked unit, found hard frost buildup on ff evaporator. Drain pan is bowed and evap thermistor reading out of range, will need drain pan kit and fan harness w/ thermistor.; ordrng 1 W11457241 (Drain pan) and 1 W11033168 (Harness)"
We serviced a
GE RANGE
Model CGS990SET3SS
Near Beachwood, OH 44122
Jason N
Job Details: 02/22/2022
Installed customer supplied control board. Ran bake test to 350 degrees. Unit good ignition and preheat.
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Amherst, OH 44001
Marie V
Job Details: 02/22/2022
"Cc that the timer does not advance. Confirmed. Removed panel and verify timer switch diag, found few terminals open when they had to be close. Unit will need timer. Cust will buy part and replace himself ; ordrng 1 WPW10185981 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM
Near Madison, OH 44057
Dan H
Job Details: 02/22/2022
"Customer complaint that unit is not cooling properly, temperature at 46 degrees, found evaporator not defrosting, heater is good, unit needs new defrost thermostat and control; ordrng 1 W11496881 (Cntrl) and 1 WPW10383615 (Thermistor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/22/2022
"Replace door,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Joe O
Job Details: 02/22/2022
"Cc: not making iceFound temps in freezer at 2 degrees, Ff at 38 degrees. Customer stated unit started making ice after scheduling appointment. Stated prior to us coming out unit was not making any ice in freezer. Ice maker is connected and cycling. Unsure of what caused ice maker not to produce ice. Unit cycling and filling. Advised customer to watch bail arm to ensure its not sticking. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Avon Lake, OH 44012
Angel
Job Details: 02/22/2022
Replaced ui control panel and led in freezer. Also noticed that when i went to close the right hand side ff section door the mullion would not flip back to position and noticed the pivot block was forced some how and cracked will need to be replaced. Customer said they will install since its just two screws no return visit.; ordrng 1 W10840312 (Block-piv)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44149
David R
Job Details: 02/22/2022
"Cc unit when done with a cycle when opening door and closing, vent outside above UI will leak water out. All components working, dishes are getting clean and dry. Called techline, said it is normal design, condensation buildup can happen and can drip a little when opening. Suggested replaced the console assembly and vent assembly to see if it will help reduce condensation build up, but can still happen as condensation can build up in that vent area. ; ordrng 1 W11242133 (Cover console) and 1 W11545290 (Deflector) and 1 W11545539 (Gasket) and 1 W11416460 (Vent) and 1 W11412695 (Control panel)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Corina B
Job Details: 02/22/2022
Sent part number ; ordrng 1 W11434044 (Valve)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Amherst, OH 44001
Marie V
Job Details: 02/22/2022
C that the lid broke. Confirmed. Replaced lid. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Jefferson, OH 44047
Brian M
Job Details: 02/22/2022
Cc unit runs then shuts off Found motor over heating Needs motor belt kit and blower wheel ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 4392065 (dryer repair kit)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Painesville, OH 44077
Corina B
Job Details: 02/21/2022
"CC that the unit does not finish a cycle and makes a loud noise. Confirmed. Found the cold water not coming in. And the shifter not shifter. Will need a new shifter and valve. ; ordrng 1 W11127357 (Valve) and 1 W10913953 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX6565DW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 02/21/2022
Cc that unit was not agitating. Ran diagnostics and no error codes. Tried agitating in diagnostics and it would not agitate. Tested capacitor and was good unit will shifter replaced. Explained to customer that unit is starting to have a small leak from the gearcase customer needed washer fixed explained to her that if unit starts being loud later on down the road it will need gearcase replaced. Replaced shifter ran a calibration and auto test and passed. Unit is working as should. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near North Olmsted, OH 44070
Angel
Job Details: 02/21/2022
"Cc that unit was getting to hot or wont dry good and now it doesnt turn on. Tested unit and it would not turn on but heating element starts getting hot. Tested the power and has correct power going to unit. When taking off back panel i noticed that they were restricting the air when they push the dryer back the vent was getting smashed and restricting the air I tested the thermal fuse and was open also tested element and was shorted. Replaced element and thermal fuse from truck stock tested unit and passed. Explained to customer they were going to have to fix the vent to a way they wont smash it because they could have the same problem again and cause clothes not to dry as well. Opt test ok.; used 1 279838 (Element), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/21/2022
"Found hose not tightened all the way correct issue,opt test ok also unit turn on"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44109
Manny
Job Details: 02/21/2022
"Cc unit not filling up only makes a noise, found unit in an emergency drain, cleared and set unit into service diagnostics, found code F8E1 for long fill no fill and F7E5 for shifter fault, replaced shifter and noticed drain hose sitting too low in a stand pipe, advise customer to keep drain hose elevated. Elevated hose but it will still need a longer stand pipe, ran test cycle unit is working properly, opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.5959299
Near Westlake, OH 44145
Angel
Job Details: 02/21/2022
Replaced icemaker made sure it cycled and filled also replaced switch bracket. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Willoughby, OH 44094
Jason N
Job Details: 02/21/2022
"Cc unit not draining and making a strange noise underneathRan cancel drain out, can hear object in drain pump impeller and then pump just hums. Pulled drain pump, found ceramic piece in pump. Reassembled and rested, drain pump only humming, not pumping. Unit will need drain pump replaced. ; ordrng 1 WD19X25187 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/21/2022
"Installed drive parts. Ran auto test cycle, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/21/2022
"Cc unit coding f0e4Ran diagnostics, verified f0e4 for spin speed limited by temperature. Ran manual valve tests, confirmed cold and hot are connected properly to unit. Unit needs valve thermistor. Replaced valve assembly using customer supplied part. Ran auto test cycle. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
David R
Job Details: 02/21/2022
"Cc unit making loud noise. Noise coming from Damper assembly. Ordering; ordrng 1 WPW10479155 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB450WQ0
Near Painesville, OH 44077
Joe O
Job Details: 02/21/2022
"Cc: loud in spin, leakingFound bearings loud in hand spin. Found unit leaking from tub seal. Needs bearing and seal kitCustomer does not want to repair at this time.; ordrng 1 W10435302 (bearing)"
We serviced a
MAYTAG DRYER
Model DE312
Near Painesville, OH 44077
Joe O
Job Details: 02/21/2022
"Installed belt, pulley, and rollers. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/21/2022
Customer complaint that it was not dispensing ice cubes only crush but it started working so he was wondering if there is a bad switch call whirlpool, he said customer may had a ice jam or arm jam but cant no longer diagnose issues working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Madison, OH 44057
Dan H
Job Details: 02/21/2022
"Installed new ice maker , op test no good , found fill tube frozen, unit needs new valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11455388 (Valve)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Corina B
Job Details: 02/21/2022
"CC that the unit get off balance, does not finish, pipes band when filling. Ran diag F7e4 Basket Re- engagement. Checked underneath the bolt is tight. Ran a manual spin and agitate, good. Ran a calibration. Started a cycle no unusual noises. Advised cust to wrap the clothes around the outside of the basket and 1-2 tablespoons of he detergent. Hammer arrestor will stop the hammering. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Cleveland Heights, OH 44112
Jason N
Job Details: 02/21/2022
"Cc unit stopped in mid cycle. Plugged unit in, found unit stuck in drain out mode due to oversuds condition, canceled cycle. Ran auto test cycle, all functions passed. Advised customer to reduce detergent usage to 1/4c or less. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Westlake, OH 44145
Angel
Job Details: 02/21/2022
"Replaced motor, and control board ran a calibration and auto test and unit started screeching when it went into a spin will need belt as well replaced from truck stock. Opt test ok.; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near North Royalton, OH 44133
David R
Job Details: 02/21/2022
"Cc unit FF freezing items. Took temp, set at 40* reading 33. Set defrost to automatic 8 hour. Thermistor reading out of range and right door gasket ripped. Gave estimate, customer paid SVC only. Do not order parts. ; ordrng 1 WPW10267346 (Harness) and 1 W10830055 (Gasket) and 1 WP12791416 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Mentor, OH 44060
Brian M
Job Details: 02/21/2022
Cc of noise Found noise coming from ice maker. Unit is not hooked up to water so its cycling Turned icemaker off OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Euclid, OH 44123
Manny
Job Details: 02/21/2022
"Replaced console, opt test no ok, unit starts connecting to factory Wi-Fi and stays stuck retrying, unplug unit and reconnected issue persist after disconnected and reconnected , call tech line spoke to Chris he told me just unplugged the unit 5 times and that stops the Wi-Fi set up, unplugged unit 3 more times Wi-Fi setup stopped, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Geneva, OH 44041
Dan H
Job Details: 02/21/2022
"Customer complaint that unit is not heating, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Mentor, OH 44060
Joe O
Job Details: 02/21/2022
"Cc: out of balanceFound suspension rods worn. Needs suspension rods; ordrng 1 W10780048 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Willoughby, OH 44094
Joe O
Job Details: 02/21/2022
"Cc: error code, dentedFound 2 dents in lower floor of tub. Found error codes f8e4(float switch). Found unit leaking from damaged tub. Needs tubTub out of stock. Office to reschedule ; ordrng 1 W11409866 (Tub assembly)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4EB02
Near East Cleveland, OH 44112
Manny
Job Details: 02/21/2022
"Cc oven light no coming on when you open the door, verify and light no coming on when door opens but it does when light is pressed on console, noticed door light switch stuck, pushed the switch and it got unstuck, remove cover to verify that the switch is not damaged, light is coming on when door opens, opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FSS00
Near Independence, OH 44131
Marie V
Job Details: 02/21/2022
"Cc that the unit started beeping that theres moisture coming in unit. Found gasket are broken. Both fresh food section, office will contact once they have eta on the parts; ordrng 1 8201809 (Gasket) and 1 2307902 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5600SQ0
Near Willoughby Hills, OH 44094
Corina B
Job Details: 02/21/2022
CC that the unit is making a loud noise. Confirmed. Found the belt wrapped around the motor. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV0
Near East Cleveland, OH 44112
Manny
Job Details: 02/21/2022
"Cc unit not heating, set unit to back heard spark igniter clicking, pull out warmer drawer, customer had pans and trays in the drawer not letting the oven come on, removed pans , oven is on and heating, customer is using aluminum foil at the bottom of the oven blocking heat, advise customer to not use aluminum foil as this can prevent the unit from heating properly, unit is working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Wickliffe, OH 44092
Corina B
Job Details: 02/21/2022
"CC that there is frost under the ice maker. Confirmed. Checked the door, good. Will need a new bracket. ; ordrng 1 W10765378 (Bracket)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland, OH 44143
Corina B
Job Details: 02/21/2022
Replaced the drain pump and harness. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near South Euclid, OH 44118
Jason N
Job Details: 02/21/2022
"Cc unit not turning on, power cord damagedCustomer stated the unit power cord was damaged when an electrical problem occurred. Found power cord black L wire burnt off power cord. Terminal block and wiring also damaged on unit. Ordering harness, terminal block and power cord. ; ordrng 1 W11164044 (Wire harness) and 1 WP3397659 (Terminal block), used 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Bay Village, OH 44140
Angel
Job Details: 02/21/2022
"Cc that unit was not draining or clothes were wet at end of cycle. Ran diagnostics and found F7E1 motor did not reach rpm. So i looked underneath washer and found capacitor blown. Will need capacitor replaced. Ordering part.; ordrng 1 W10804665 (Capacitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS517SIW0
Near Cleveland, OH 44130
David R
Job Details: 02/21/2022
"Cc unit not draining. Cannot pull unit out alone, will need two techs. Double labor for 2. Went over with customer will need to reschedule.; saved tckt"
We serviced a
KITCHENAID COOK TOP
Model KECC506RBL00
Near North Royalton, OH 44133
David R
Job Details: 02/21/2022
"Cc unit burners are not going into low setting. Checked switches, no marks. Will only turn on high settings. Ordering switches all 4.; ordrng 2 WP3191049 (LR RF switch)s and 1 WP4456027 (RR switch) and 1 WP8286070 (LF switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Bratenahl, OH 44108
Joe O
Job Details: 02/21/2022
Cc: freezer temp always at -10 degreesCustomer stated they cannot get freezer temp to adjust to 0. Found freezer temps at -08 degrees. Unit set to 0 degrees. Found thermistor is not blocked. Evap fan motor is running. Needs main control and control box; ordrng 1 W10798007 (contrl-box) and 1 WPW10200659 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond Heights, OH 44143
Joe O
Job Details: 02/21/2022
"Installed evap fan motor. Tested. Advised customer to allow 24 hrs for temps to adjust, 72 hours for full bin of ice. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4709AWB2
Near Lyndhurst, OH 44124
Corina B
Job Details: 02/21/2022
"CC that the spray arm fell off. Confirmed. Tried to reattached the spray arm. Will need a new spray arm. ; ordrng 1 8193983 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV210AEW/XAA
Near Bay Village, OH 44140
Angel
Job Details: 02/21/2022
Cc that unit will power on but not start. Verified and found belt broken unit will need belt and rollers are kind of worn out as well pulley was good. Replaced all parts tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Cleveland, OH 44120
Jason N
Job Details: 02/21/2022
"Cc unit not starting cycleRan diagnostics, found code f5e4 for lid not opened between cycles. Ran calibration and auto test, all functions passed. Had customer start normal wash cycle. Unit sensed, filled and advanced to wash cycle. Could not duplicate issue with cycle not starting."
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS2
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/21/2022
"Cc unit no working properly, and soap not dissolved ran diagnostics found code 7-1 for no heat, motor wont start only relays clicking in control, checked for voltage to wash motor, and 121.8V present checked for heater continuity, no continuity unit will need wash motor assembly and heater. Customer will contact wpl customer service and see if they get a concession for the repair.; rqstng P&A on 1 WPW10605057 (pump and motor assy), ordrng 1 W10703867 (heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Mentor, OH 44060
Joe O
Job Details: 02/21/2022
"Cc: popping noise, unit not workingFound unit is receiving proper power from outlet. Unit will not power on. Unit in narrow space, and stacked. Unsure if harness shorted. Needs control and harnessControl and harness out of stock. Office to rescheduleSecond tech needed to remove dryer; ordrng 1 W11550652 (Control) and 1 W11316252 (harns-wire) and 1 W10919932 (harns-wire) and 1 W10919941 (harns-wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW03
Near Mentor, OH 44060
Joe O
Job Details: 02/21/2022
Cc: not cooling properlyFound unit in garage. Advised customer unit will not work properly in garage. Advised customer unit is designed to work in a room temperature environment. Customer showed pop
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/21/2022
CC that the light in the freezer is not working. Opened the freezer door light is on. Customer thought there were more lights then the one light. Opt test ok
We serviced a
GE REFRIGERATOR
Model PSS26LSRESS
Near Rocky River, OH 44116
Angel
Job Details: 02/21/2022
"Cc that unit was not dispensing water when trying to dispense water and they had water leaking underneath unit. Disconnected water line from the toe panel and had the customer try to dispense water and water came out explained to customer that the water line gets frozen and will not allow the unit to dispense water only if they heat up the line or they will need new door also unit started leaking and it was from the inside of the ff section. Verified and found the water tank cracked as well. Gave customer estimate for water tank and they said they were trying to get a new unit anyways and they rather spend the money on new unit. Opt test ok.; ordrng 1 WR17X11440 (Water tank), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KGSS907SSS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/21/2022
"Installed bake/broil harness. Ran bake test 5 times, good spark on ignitor each time and ignition. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/21/2022
"Cc unit not drying, stated that need to put clothes 2 to 3 times to completely dry them, set unit to normal went outside to check airflow at vent outlet, no proper airflow, removed vent inside and found a clogged of lint, advise customer to clean vents and if they still have any issues after vent is clean to give us a call and well take another look. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Mentor, OH 44060
Joe O
Job Details: 02/21/2022
Cc: error codesFound no stored error codes. Ui would not allow selections. Replaced ui. Ran test cycle. Op test okCustomer did not have box for core
We serviced a
GE REFRIGERATOR
Model GFE29HMEFES
Near Euclid, OH 44123
Corina B
Job Details: 02/21/2022
"CC that the unit is not cooling correctly. Confirmed. Bottom of ff 32* top 45*. Found the fan not turning on. Will need a new fan and update module ; ordrng 1 WR60X26866 (Ff fan) and 1 WR98R4546322 (Update module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near North Olmsted, OH 44070
Angel
Job Details: 02/21/2022
Cc that freezer was getting balls of ice. Verified and found door cracked opened explained to customer about these doors how to open them and close them so they wont twist on her when opening they have to open from the center of the handle and close the same way. I steamed out gasket and cleared out the track. Unit closing and opening as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Solon, OH 44139
Jason N
Job Details: 02/21/2022
"Cc unit not draining out fully all the timeCustomer stated sometimes clothing comes out wet at the end of cycle. Ran diagnostics, no codes stored, ran test cycle, all functions passed although basket re engagement looked really loose. Replaced drive hub using misc. truck stock part. Reran test cycle, all functions look good, no other issues found. Op test good. ; used 1 W10820039 (Hub) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/21/2022
"Customer stated that she already replaced the control, ask for me to check to make sure everything is working properly p, ran diagnostics no error codes. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ09
Near North Olmsted, OH 44070
Angel
Job Details: 02/21/2022
Cc that unit was melting the ice and compressor kept running. Verified and compressor was running as should temperatures were ff section at 40* and freezer at 10* verified the icemaker and it wasnt melting it was that the fill cup for the icemaker was clogged with ice and every time it called for water it would spread the water all over bin and inside of where the bin sits unit will need water valve replaced and icemaker because it is not cycling as should stops mid way. Ordering parts.; ordrng 1 W11043013 (Valve) and 1 WPW10300024 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/21/2022
"Cc unit makes noise during water fillCustomer stated unit will make loud jerking sounds when water is filling tub. Ran auto test, found some small amount of water hammer when valves activated. Advised customer normal operation from unit valves and customer can have water hammer arresters installed if noise is excessive. Unit is operating as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS01
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/21/2022
"Cc unit keeps beeping, found unit turning on and off on its own, control no responsive, inverter light is flashing 3 times, per tech sheet inverter is defective, unit will need main control unit and inverter board, both parts are discontinued. Spoke to Bj he said add the, to the pvr to do a nationwide search.; ordrng 1 2306989 (Control), rqstng P&A on 1 W10219463 (Inverter board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Pepper Pike, OH 44124
Jason N
Job Details: 02/21/2022
"Cc unit door not levelAdjusted door using RH door jack bolt, replaced retaining nut, further adjusted level using Rh leveling foot. Doors level, op test good."
We serviced a
GE MICROWAVE
Model SCB1000KBB01
Near Painesville, OH 44077
Joe O
Job Details: 02/21/2022
Customer did not want service today due to unit is working fine at the moment.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Willoughby, OH 44094
Corina B
Job Details: 02/21/2022
Replaced the harness. Steamed the freezer out. Checked the ice maker step 56 e0 no error codes. . Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
JENN-AIR MICROWAVE
Model JMW2427DB00
Near Shaker Heights, OH 44120
Manny
Job Details: 02/21/2022
"Cc unit not heating, ran diagnostics, no error codes, heat up water for one minute water is hot every time , cant find any issues at this time, customer stated that she saw a call Jennair, msg on display, advise that is she happens to see the msg again to take a quick pic so we can determine the cause. Unit is working as designed at this moment."
We serviced a
KITCHENAID RANGE
Model KDRP467KSS09
Near Independence, OH 44131
Marie V
Job Details: 02/21/2022
"Cc that the unit does not always start when you stress start to use the oven and the lights are out. Confirmed. When closing the door notice that if the door is not press hard it does not start, the door latch is preventing door from closing properly. Unit will need the hinges for the door and the latch. ; ordrng 1 WP9760889 (Door latch) and 1 WP9760579 (Right side hinge) and 1 WP9760574 (Left hinge), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Maple Heights, OH 44137
Marie V
Job Details: 02/21/2022
Replaced control and latch. Ran calibration and auto test . Op test okNo core for return ; O-emld tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS2
Near Maple Heights, OH 44137
Marie V
Job Details: 02/21/2022
"Cc that the unit was not working at all and now freezer started working but fresh food still not cold. Took temps. 33* fresh food and -8* on freezer. Verify frost pattern good. Unit was set to coldest. Unit will need thermostat. Called owner no answer.; ordrng 1 241537103 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"