Service History 147 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW7300XW0

Near Maple Heights, OH 44137

Marie V

Job Details: 05/17/2024

"Cc that unit will not pass rinse have to run rinse and spin to get the water out and is not doing its thing. Ran diag test basket is not disengaging have to pull up in order for test to work, washplate wont come off will need new. Also basket is very hard to move up and down. Ordering parts needed , bearings, rotor, stator and wahsplate; ordrng 1 W11252784 (Washplate) and 1 W10435302 (Bearing) and 1 280146 (Rotor) and 1 WPW10419333 (Stator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Rocky River, OH 44116

Marie V

Job Details: 05/17/2024

"Cc that the unit is leaking from refrigerator section, and that water runs down the back wall. Confirm, unit has drain tube clogged up. Cleared all out , tested drain and installed bottom bracket . Op test ok"

We serviced a

KENMORE WASHER

Model 110.26912691

Near Rocky River, OH 44116

Marie V

Job Details: 05/17/2024

Replaced cam agitator. Tested unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

LG DRYER

Model DLE2516W

Near Avon, OH 44011

Marie V

Job Details: 05/17/2024

"Replaced both thermostats, and cleaned out lint, tested unit. Heating up properly. Checked vent, recommend cleaning line. Left number. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Elyria, OH 44035

Angel

Job Details: 05/17/2024

Cc that unit is not locking. Found strike broke replaced with surplus I had in truck tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Elyria, OH 44035

Angel

Job Details: 05/17/2024

Cc that freezer is cooling properly but ff section is not. Looked in freezer and noticed a ball of ice on the back panel. Took apart freezer and found that fan is not running made sure it had voltage getting to it and it had 12.85vdc will need fan replaced. Ordering fan.; ordrng 1 W11578030 (Fan/harness)

We serviced a

MAYTAG DRYER

Model MDG14PDAAW

Near Cleveland, OH 44111

Angel

Job Details: 05/17/2024

Cc that unit will not spin. Verified and found that belt was not on. Reinstalled belt and ran unit without the front panel and belt was right on track and working as should opt test good. If belt were to come off again they will need new belt.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA08

Near Avon Lake, OH 44012

Angel

Job Details: 05/17/2024

Cc that unit was making a rattling noise coming g from the freezer and showed me a video he had. Sound was coming from the freezer and it sounded like the evaporator cover vibrating. So I added some foam tape behind the vent and panel to avoid vibration and recommended customer to monitor to see if it helped because the unit was not making the sound for me.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brook Park, OH 44142

David R

Job Details: 05/17/2024

"Replaced motor, whole drive system has been replaced. Ran unit, good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS08

Near Olmsted Township, OH 44138

David R

Job Details: 05/17/2024

"Replaced FZ door. Good. Whirlpool didnt send name badge, ordering for customer and no need to return. ; ordrng 1 W10839793 (Badge)"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Olmsted Falls, OH 44138

David R

Job Details: 05/17/2024

"Cc AF error. Online, Owners manual, An AF (Restricted Air Flow) or 'Check Vent' error code indicates that the lint screen or vent is clogged; the vent is crushed, kinked or has too many turns. The dryer will continue to run when the is error is present. Touch any key to clear the code from the display and return to the estimated time remaining. Went over AF with customer, cleaning vent and had customer clean the lint trap as well. Thought I heard a scrapping noise, replaced worn front roller from dryer kit on t/s. Tested good. Heard a vibration noise from motor but moved unit around and went away. Unit is good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Grafton, OH 44044

David R

Job Details: 05/17/2024

"Cc unit not cooling. Compressor is running. No frost pattern. Unit in vacuum, reading under 0psi on low side. Put 140 nitrogen in, within 25 mins it already dropped 8psi. Soap and bubbles, all lines that I could see, front and back. Called TL, symptoms indicate a Sealed System Leak. Cannot find outside leak. TL deemed non repairable. Customer will need to reach out to third party warranty. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW11

Near Geneva, OH 44041

Dan

Job Details: 05/17/2024

"Customer complaint of condensation in freezer section, adjusted freezer section door, advised customer to monitor"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Willoughby, OH 44094

Corina H

Job Details: 05/17/2024

Replaced the harness and the latch. Opt test ng. Drain pump does not turn off. Will need a new control; ordrng 1 W11626074 (Control)

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Streetsboro, OH 44241

Corina H

Job Details: 05/17/2024

"CC that the clothes are not drying. Confirmed. Took off the vent at the wall to check the venting, clear with the camera. A lot of lint came out from the dryer. Opt test ok."

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Ashtabula, OH 44004

Dan

Job Details: 05/17/2024

"Customer complaint that unit is tripping breaker, started timed dry cycle, unit is not heating, found timer contacts a-b open, should be closed during timed dry cycle, unit needs new timer, customer does not want repair; ordrng 1 WE04X24550 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7040DW1

Near Kent, OH 44240

Corina H

Job Details: 05/17/2024

"CC that there is an error code. Confirmed. F2e1 stuck key, f6e3 communication error. Found the start is not responding. Will need a new ui and control; ordrng 1 W11723354 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB6

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 05/17/2024

Installed cooktop using customer supplied part. Tested all burners for proper orientation. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Conneaut, OH 44030

Dan

Job Details: 05/17/2024

"Customer complaint that unit is not dispensing water, found water reservoir frozen, found service pointer W11451777A, unit needs per magnum and silicone installed around air tower; ordrng 1 W10841140 (Silicone) and 1 212643 (Permagum) and 1 WP2198677 (Fitting) and 1 WP2300868 (Fitting)"

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Conneaut, OH 44030

Dan

Job Details: 05/17/2024

"Customer complaint that unit is not operating properly and a light is out on control, started normal wash cycle, found fill light on control not working, unit filled and began agitating, lights on user interface are flickering erratically, unit needs new user interface ; ordrng 1 W11675701 (Ui)"

We serviced a

AMANA RANGE

Model AGR6603SMS0

Near Cleveland, OH 44104

Manny

Job Details: 05/17/2024

"Cc oven not coming on, verified and oven coming on with the first click of the igniter, ran bake test to 350 and opt test ok"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Cleveland, OH 44113

Manny

Job Details: 05/17/2024

"Cc unit tripped breaker, verified and breaker trips, heater is broken and grounded on cabinet, baffles screws are out, unit needs heater assembly and baffle and possibly more parts if the baffle damaged anything else; ordrng 1 137392700 (heater asmy w/hous) and 1 3204254 (Shield baffle), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 Na (Second tech) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505MOMS0

Near Cleveland, OH 44102

Manny

Job Details: 05/17/2024

"Cc that numbers are distorted, verified and console digits missing or distorted, ordering control .; ordrng 1 W11620481 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Lakewood, OH 44107

Manny

Job Details: 05/17/2024

Replaced pump ran test cycle opt test ok

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC1

Near Moreland Hills, OH 44022

Bill

Job Details: 05/17/2024

"Changed motor, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Columbia Station, OH 44028

David R

Job Details: 05/17/2024

"Agitator is seized onto gearcase. Tried all methods. Spraying a lot of WD40 at end to try and get it unstuck. Customer wants to still wash so cannot break agitator until get new one. Will order new one agitator, and go from there. If agitator metal splines are still stuck. Will need new wash tub and inner basket. Will check on return ; ordrng 1 W11550891 (Agitator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Shaker Heights, OH 44122

Bill

Job Details: 05/17/2024

"Cc water leaking, confirmed cc. Started unit and monitored underneath. Water leaking from sump assembly, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 1 WPW10671941 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Bedford Heights, OH 44146

Corina H

Job Details: 05/17/2024

"CC that the oven is not heating correctly and there is a smell that gives her a headache. Checked the flame, good. Oven light with 30 seconds. Heated oven to 350*. Took temp 300, 320, 300. Will need a new sensor and control. ; ordrng 1 W11620481 (Control) and 1 WPW10181986 (Sensor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADH2

Near Shaker Heights, OH 44122

Corina H

Job Details: 05/17/2024

Wrong address. Called office to reach out to the customer ; saved tckt

We serviced a

AMANA REFRIGERATOR

Model SX23VW

Near South Euclid, OH 44118

Corina H

Job Details: 05/17/2024

CC that the u it is not cold. Confirmed. Found the evaporator covered in frost. Will need a thermostat. Office to reach out to customer ; ordrng 1 R0161092 (Control)

We serviced a

WHIRLPOOL DRYER

Model WED6620HC0

Near Jefferson, OH 44047

Dan

Job Details: 05/17/2024

"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Painesville, OH 44077

Joe O

Job Details: 05/17/2024

Cc: insulation coming outReseated insulation. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW3

Near Cleveland Heights, OH 44118

Bill

Job Details: 05/17/2024

"Warranty info listed in entitlement DOD 5/8/24. Cc burnt smell, confirmed cc. Unit started chirping, leaned unit back found motor to be almost untouchable. Ordered new motor. Follow up scheduled for 5/; ordrng 1 W11026785 (Motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Aurora, OH 44202

Corina H

Job Details: 05/16/2024

CC that the unit does not finish a cycle. Confirmed. Leveled the washer. No water in coming up in. Removed the hoses from the machine no water coming out. Removed the hose from the faucet water is coming out. Will need new hoses.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Chagrin Falls, OH 44023

Corina H

Job Details: 05/16/2024

"CC that there is a buzzing noise. Confirmed. Found the freezer fan hitting ice. Ran diag the thermistor passed. Bi metal closed. Changed the defrost from auto to 8hrs. Will need a harness. Cust does not want to repair ; ordrng 1 W11032800 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

JENN-AIRE RANGE HOOD

Model RH800W

Near Cleveland Heights, OH 44121

Jason N

Job Details: 05/16/2024

"Installed bulb and reassembled wiring channel. Tested light operation, test good when switching on and off manually. Unit does not fully work properly when set to automatic, making a loud buzzing noise from the power supply but does light up. Advised customer to switch light on and off manually only."

We serviced a

MAYTAG DRYER

Model MED6500MW0

Near Moreland Hills, OH 44022

Joe O

Job Details: 05/16/2024

Cc: noise during cycleFound stick stuck in felt seal. Removed. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Chagrin Falls, OH 44022

Joe O

Job Details: 05/16/2024

"Cc: error code, not completing cycleFound error code f7e1(tach signal missing). Ran drain and spin. Unit spinning. Checked under unit found nest from mouse in tach hole. Vacuumed out nest. Replaced actuator. Ran auto test. Advised customer to monitor. If issue comes back customer will need gearcase. Would need approval for gearcase"

We serviced a

JENN-AIR COOKTOP GAS

Model JGD3430GS00

Near Solon, OH 44139

Corina H

Job Details: 05/16/2024

"CC that the front right keeps clicking. Confirmed. Cleaned the igniter and burner, still click. Switched the front and back burner both are clicking. Will need a new igniter, spark module and manifold. The module and manifold are under warranty. Office to reschedule appointment. ; ordrng 1 WPW10475147 (Spark module) and 1 W10907218 (Manifold) and 1 W11684565 (Igniter)"

We serviced a

MAYTAG WASHER

Model MVW7232HW2

Near Solon, OH 44139

Corina H

Job Details: 05/16/2024

CC that the water level is to low. Confirmed. Showed customer how to adjust the water level. Also to use towels. Opt test ok.

We serviced a

JENN-AIR DISHWASHER

Model JDB9000CWS2

Near Chagrin Falls, OH 44022

Corina H

Job Details: 05/16/2024

Replaced the pump and motor. Ran a calibration. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Woodmere, OH 44122

Corina H

Job Details: 05/16/2024

At a bank does not open till 8:30; saved tckt

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Olmsted Township, OH 44138

Manny

Job Details: 05/16/2024

"Replaced repair kit and wheel, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WOC95EC0AS01

Near Westlake, OH 44145

Manny

Job Details: 05/16/2024

"Replaced control and sensor, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Bay Village, OH 44140

Manny

Job Details: 05/16/2024

Replaced parts ordered. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS2

Near Rocky River, OH 44116

Manny

Job Details: 05/16/2024

"Replaced pump motor, opt test ok."

We serviced a

LG DRYER

Model DLG2102W

Near Cleveland, OH 44135

Manny

Job Details: 05/16/2024

"Replaced rollers, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Brook Park, OH 44142

Bill

Job Details: 05/16/2024

"Changed control and Ui. Tested opt test good, advised customer to monitor."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Olmsted Township, OH 44138

Bill

Job Details: 05/16/2024

Changed motor and catch tested opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Cleveland, OH 44104

Bill

Job Details: 05/16/2024

"Cc error code f9e1, confirmed cc. Checked ohms to motor only 1.5. Gave estimate for repairs, customer chose not to continue repairs at this time.; ordrng 1 W11396717 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Cleveland Heights, OH 44118

Bill

Job Details: 05/16/2024

"Cc not drying, confirmed cc. Installed parts that where pre ordered, did not fix. Tested thermistor found open, ordered thermistor. Follow up scheduled for 5/; ordrng 1 WP8577274 (Thermistor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near University Heights, OH 44118

Bill

Job Details: 05/16/2024

"Cc rack falling, confirmed cc. Replaced rails, ordered all parts for adjusters as the adjusters where deteriorating. Follow up scheduled for 5/20; ordrng 2 WPW10546503 (Adjuster)s and 4 WPW10195840 (Positioner)s and 2 WPW10195839 (Strap)s and 1 WPW10588164 (Housing left) and 1 WPW10588165 (Housing right) and 2 WPW10250162 (Cover)s and 2 WPW10250160 (Clip adjuster)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJZ00

Near Woodmere, OH 44122

Bill

Job Details: 05/16/2024

"Cc not cooling, confirmed cc. Compressor locked up, will need a sealed system job. Gave customer estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupling) and 1 W11504431 (Coupling) and 1 W11504420 (Coupling) and 1 W11506635 (Service valve) and 1 W11109499 (Filter dryer) and 1 W11506623 (Coupler) and 1 W11504448 (Coupler) and 1 W11394622 (Evap) and 1 W11504423 (Coupler) and 1 W11506620 (Coupling) and 1 W11504419 (Coupling) and 1 W11506620 (Coupling), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS05

Near Chagrin Falls, OH 44022

Bill

Job Details: 05/16/2024

"Cc frost build up in freezer, confirmed cc. Found several spots that door gasket was not sealed, steamed gasket and reshaped. Tested unit sealing properly."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Maple Heights, OH 44137

Bill

Job Details: 05/16/2024

"Cc not spinning, confirmed cc found error code f7e1, f7e7, f7e6. Changed shifter from truck stock. Tested tripped f7e1, ordered control and motor. Follow up scheduled for 5/20; ordrng 1 W11026785 (Motor) and 1 W11481108 (Control), used 1 W10913953 (Shifter) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HC2

Near Garfield Heights, OH 44125

Bill

Job Details: 05/16/2024

"Cc not completing full 55 min cycle. Confirmed cc, customer stated that the normal cycle showed 55 min and that it finished in around 30 min. I asked how big of a load they where using. Turns out it was a small load, unit adjusted its time based on load size. Did find an error code f0e2 over suds. Removed top and checked pressure hose. Hose is good, Unit operating as intended."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near North Ridgeville, OH 44039

Angel

Job Details: 05/16/2024

"Cc that they were hearing a humming noise and freezer not cooling properly. Verified and found evaporator frosted over. Will need control board, thermistor and harness.; ordrng 1 W11609466 (Harness) and 1 WPW10384183 (Thermistor) and 1 W11035836 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Westlake, OH 44145

Angel

Job Details: 05/16/2024

Cc that unit is not making ice and freezer is not cooling properly. Verified and found that unit is not going into a defrost. Will need thermistor with harness and control board ordering parts.; ordrng 1 W11609466 (Harness) and 1 WPW10464673 (Fan) and 1 W11035836 (Control board) and 1 WPW10384183 (Thermistor)

We serviced a

GE REFRIGERATOR

Model PYE22KSKLSS

Near Avon Lake, OH 44012

Angel

Job Details: 05/16/2024

Cc that freezer is frosting up. Verified and found door was not sealing all the way on the left hand side of gasket. Steamed out frost and found issue was a bottle that was standing up was not letting the door close all the way opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ09

Near Avon Lake, OH 44012

Angel

Job Details: 05/16/2024

Cc that unit was getting moisture on the top of the freezer gasket. Confirmed issue. Ive seen issue before and whats fixed it is turning on the horizontal mullion on step 40. Turned it on and recommended customer to monitor and see if that helps with the moisture issue opt test good.

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Lorain, OH 44055

Angel

Job Details: 05/16/2024

Cc that unit will not start the sensing would just flash. Ran diagnostics and unit had a F7E8 and an F7E1 fault. Looked underneath and noticed that the shifter had moisture and the speed sensor was wet causing the issue. Replaced shifter tested unit opt test good.; used 1 W11481722 (actuator) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Elyria, OH 44035

David R

Job Details: 05/16/2024

"Replaced wash motor, new control good. Ran diagnostics all the way good. All components working. Good. Op Test Ok."

We serviced a

AMANA DRYER

Model NGD4655EW4

Near Elyria, OH 44035

David R

Job Details: 05/16/2024

"Replaced burner assembly, timer is good. Ran unit, heat cycling on/off. Short vent. Customer cleaned vent recently. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/16/2024

"Cc that unit ice maker stopped working. Took temps freezer 0*, checked ice maker, found ice stuck, removed and has ice on fill cup of ice maker , water valve is wiping water causing ice maker to get stuck. Will need new water valve. Cust will talk to husband and call back if wants to continue ; ordrng 1 WPW10349187 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near North Olmsted, OH 44070

David R

Job Details: 05/16/2024

"Cc F6E2, communication error. Checked harness and followed techsheet. Communication error, controls need replaced. Gave estimate for repair for controls. Customer paid svc, do not order parts.; ordrng 1 W11400681 (Control) and 1 W11112656 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDP576KW0

Near Elyria, OH 44035

Marie V

Job Details: 05/16/2024

"Cc that unit does not heats. Confirmed, checked voltage, is good. Checked all fuses and thermostats, also timer as well. All good. Unit has motor loose connection. Corrected tested unit. Heating up . Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Beachwood, OH 44122

Corina H

Job Details: 05/16/2024

CC that the unit does not start every time or will not go back on. Confirmed. Ran diag f6e1 ACU - HMI Communication Error. Will need a new ui and control.; ordrng 1 W11583883 (Ui) and 1 W11565020 (Control)

We serviced a

MAYTAG WASHER

Model MVW5430MW1

Near Willoughby, OH 44094

Jason N

Job Details: 05/16/2024

"Cc unit will not work, not starting cycle all the timeUnable to run diagnostics, will not enter after repeated attempts. Started normal cycle, takes a long time to get lid to lock, when locked, agitator spins a few times then cycle displays Done. Main control issue, control will need replaced. Quoted customer repair cost. They are also a Tax exempt business"

We serviced a

JENN-AIR MICROWAVE

Model JMW3430WP00

Near Kirtland, OH 44094

Jason N

Job Details: 05/16/2024

"Cc unit displays f8e1 fault and drops workingRan diagnostics, confirmed fault code f8e1 for low speed fan over speed. Found service pointer W10702370 for this issue. Ran manual fan test, fan turned on and is working properly. Pointer recommends replacing UI for updated software for fan speed readout. Quoted customer repair cost, part is not showing in stock. Customer declined repair at this time. ; ordrng 1 W10496617 (Panel-control)"

We serviced a

WHIRLPOOL WASHER

Model WFW6605MC1

Near Chardon, OH 44024

Jason N

Job Details: 05/16/2024

"Installed main control and pressure switch. Ran test cycle, all functions passed, no faults during cycle. Op test good."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Chardon, OH 44024

Jason N

Job Details: 05/16/2024

"Installed burner head. Tested for proper flame. Simmer flame is still uneven around burner head. Called WPL techline, Art, sending file to engineering for review for recommendations on potential fix. WPL will be in contact with tech or customer regarding next steps. ; O-emld tckt"

We serviced a

AMANA RANGE

Model AER6303MFW5

Near Chardon, OH 44024

Jason N

Job Details: 05/16/2024

"Installed bake element. Ran bake test to 350 degrees, op test no good. No power to element. Checked power at control, found relay is burnt. Control will need replaced. ; ordrng 1 W11536794 (Control-elec)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Orwell, OH 44076

Joe O

Job Details: 05/16/2024

"Cc: loud noise, intermittently not dispensing water or iceFound valve humming when dispensing water, but not water dispensing. Found water is getting to filter head. Found evap fan noise upon starting. Needs water reservoir, water valve, evap fan motor, and bladeCustomer showed a receipt(do not know that it is pop), manufacturers date on ms tag shows under 1 year; ordrng 1 W11559968 (Fan motor) and 1 WP2169142 (evaporator fan blade) and 1 W11645245 (Water valve) and 1 W11579182 (Reservoir)"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Ashtabula, OH 44004

Dan

Job Details: 05/16/2024

"Installed new element and thermal fuse, op test good"

We serviced a

ELECTROLUX REFRIGERATOR

Model FFHD2250TS8

Near Thompson, OH 44086

Dan

Job Details: 05/16/2024

"Customer complaint that unit is not cooling properly, fresh food section temperature is at 50 degrees, freezer section temperature is at 38 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier , customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 5303918569 (Evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near Chardon, OH 44024

Dan

Job Details: 05/16/2024

"Customer complaint that unit pulls forward when door is opened, confirmed, found unit not mounted properly, advised customer to contact installers to properly mount dishwasher"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHN00

Near Chardon, OH 44024

Dan

Job Details: 05/16/2024

"Installed new valve, op test good"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Mentor, OH 44060

Dan

Job Details: 05/16/2024

"Customer complaint that right front burner flames are yellow, right front burner is unit is operating as designed"

We serviced a

SAMSUNG DRYER

Model DV431AEP/XAA01

Near Painesville, OH 44077

Dan

Job Details: 05/16/2024

"Customer complaint that unit is not heating, confirmed, found element open, unit needs new element; ordrng 1 DC47-00019A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Brook Park, OH 44142

David R

Job Details: 05/16/2024

"Cc questions regarding temp. Customer said unit is working good now, customer has thermometers in each section. Took pics of them. FF shows 35* when I opened the door and FZ showed -1* when I opened the door. Customer does have items inside, in FZ water is frozen into ice. No frost build up. Hearing normal refrigerant sounds traveling through unit. Unit is working normally. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near North Royalton, OH 44133

David R

Job Details: 05/16/2024

"Back building, Spoke to. Unit is used multiple times a day, different staff. Cc unit not cleaning clothes. New gearcase possible spin by itself and not the agitator. Agitator possible stripped. Basket possible stripped. Putting in order for parts. Almost whole unit rebuild. **2 job count and requesting double labor. ; ordrng 1 W11454738 (Gearcase) and 1 W11158175 (Cam) and 1 W11561052 (Coupler agitator) and 1 W11418231 (Agitator) and 2 W10772621 (Screw)s and 1 W10521298 (Basket)"

We serviced a

KITCHENAID RANGE

Model KFEG500EWH6

Near Strongsville, OH 44136

David R

Job Details: 05/16/2024

Replaced cooktop. Tested. Good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Grafton, OH 44044

David R

Job Details: 05/16/2024

"Cc unit not turning on, just had some electrical work done in house. Found thermal fuse open, replaced from t/s and found door switch connection is also apart. Corrected. Testing, good. Heating and cycling. Good. Op Test Ok. ***suggest vent cleaning; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Madison, OH 44057

Dan

Job Details: 05/16/2024

"Customer complaint that unit will not spin, ran diagnostics found f9e1(long drain) error code, found lint catcher on drain hose so clogged it slowed the flow of drain system, removed unit drained and spun, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Cleveland, OH 44111

Marie V

Job Details: 05/16/2024

"Used permagum to seal liner , steamed out gasket and leveled unit. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW3

Near Lorain, OH 44055

Angel

Job Details: 05/16/2024

Cc that u it is doing the same thing again will use unit and change temps on unit or just put another cycle and when she comes back downstairs stairs the unit will say power outage. Since its been the same issue and I already replaced control board and ui 2 times and motor has been replaced I called tech line and spoke with Leon explained issue and stated that if we cant see the problem or if its not broken when were there we cant diagnose it.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Elyria, OH 44035

Angel

Job Details: 05/16/2024

C that unit is leaking from underneath. Verified and found its the drain hose. Ordering drain hose customer stated he will install no need to return.; ordrng 1 W11244231 (Drain hose)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Willoughby, OH 44094

Jason N

Job Details: 05/16/2024

"Cc unit not working Plugged in unit. Ran diagnostics, found fault codes f6e3 for ACU to MCU communications failure, and f6e1 for ACU to HMI communications failure. Found bellow is missing outer spring. Unit will need ACU control and bellow spring. Dryer stacked on unit, will need unstacked to replace ACU.; ordrng 1 W11322903 (Control-elec) and 1 W11266654 (Clamp)"

We serviced a

GE REFRIGERATOR

Model GSHF5PGXAEBB

Near Cleveland, OH 44108

Jason N

Job Details: 05/16/2024

Installed condenser fan motor. Advised customer unit may take up to 24 hrs to return to desired temperatures. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near North Royalton, OH 44133

Marie V

Job Details: 05/16/2024

"Cc that unit is leaking and is not washing dishes. Confirmed unit not washing dishes, motor is getting 115 to 120V. Not running will need new, . Replaced seal and unit will need to be leveled as well. Cust will call us back to make appointment, ; ordrng 1 W11613479 (Motor)"

We serviced a

KITCHENAID WALL OVEN

Model KOCE507ESS22

Near North Royalton, OH 44133

Marie V

Job Details: 05/16/2024

"Cc that the microwave light is not working, that oven is damaged and that bake is not working properly. Unit is unplugged and sitting on kitchen floor. Took apart and inspected all fuses and heating element. All have correct ohms reading. Checked oven sensor, 1084ohms. In range as well. Unit microwave switches are not working properly will need new also light on microwave is burned out. Ordering as well; ordrng 1 W10886919 (Light) and 1 W11033422 (Interlocks) and 1 W11448962 (Control)"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Strongsville, OH 44136

Marie V

Job Details: 05/16/2024

"Cc that unit is not drying the clothes all the time. Tested unit, heating up. Vent is clear. Tested sensor. Showing resistance . Advice cust to use time dry, best for drying all at once. Clothes maybe not touching sensor causing unit to shut off too soon. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Chagrin Falls, OH 44023

Corina H

Job Details: 05/16/2024

Replaced the ui. Tested. Opt test ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model FDPC4221AB

Near Cleveland, OH 44130

Manny

Job Details: 05/16/2024

"Cc unit not getting enough water, verified and valve not on all the way, ran cycle, opt test ok, called landlord no answer, LM with the findings"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Parma, OH 44130

Manny

Job Details: 05/16/2024

Replaced pump motor opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Kirtland, OH 44094

Joe O

Job Details: 05/16/2024

"Cc: intermittent vibration noiseRan manual fans, compressor and damper tests. Found damper chattering. Fans sound normal at this time. Compressor sounds normal at this time. Customer stated she hears the noise. Advised customer it is normal to have noise from evap fan. Needs damper; ordrng 1 W11236851 (diffuser)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TS6A

Near Cleveland, OH 44143

Joe O

Job Details: 05/16/2024

Cc: standing waterCustomer stated unit does not get used and has water in it. Found drain pump is functioning. Found 7nit does not have high loop. Advised customer of high loop. Zip tied drain hose under sink. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near South Euclid, OH 44121

Joe O

Job Details: 05/16/2024

Cc: not powering onFound control receiving and sending proper power. Needs uiUi shows out of stock. Office to reschedule; ordrng 1 W10911042 (panel-cntl)

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW3

Near South Euclid, OH 44121

Joe O

Job Details: 05/16/2024

Cc: not heatingFound gas coils not opening. Needs coil; ordrng 1 WPW10328463 (coil-valve)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Cleveland Heights, OH 44121

Joe O

Job Details: 05/16/2024

Cc: leakingFound water supply line not secured properly. Tightened. Op test ok

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